MANSFIELD DISTRICT COUNCIL Report of Head of Neighbourhood Services To Portfolio Holder for Environment for a Delegated Decision On 1 November 2013 DELIVER A CHARGEABLE GARDEN WASTE COLLECTION SERVICE IN THE DISTRICT OF NEWARK AND SHERWOOD 1. SUMMARY Following the successful pilot of a chargeable garden waste service into Newark & Sherwood District during 2013/14, this report seeks approval to continue to deliver this service on a permanent basis subject to the scheme maintaining financial viability. The advantages of this scheme are improved partnership working, increased resilience and increased recycling of waste whilst using spare capacity within the existing garden waste service. The report identifies the risks of continuing with the scheme and how these risks would be managed. Key Decision – This is a key decision because the new service could potentially result in a turnover in excess of £50,000, and has been included in the current list of key decisions. 2. RECOMMENDATIONS To be resolved by the Portfolio Holder for the Environment (i) That a chargeable garden waste collection service continues to operate in the neighbouring Newark and Sherwood District (NSDC) on a permanent basis, as the scheme does not require any subsidy from Mansfield District Council (MDC) budgets, whilst not operating for commercial purposes. (ii) That the Head of Neighbourhood Services be authorised to terminate the service at any time in the future if there is insufficient interest in the scheme to make it viable. 3. BACKGROUND 3.1 Following the decision by Mansfield District Council to introduce a charge for their garden waste service there was a significant reduction in residents using the service. As the service was previously free, the authority had 36,000 residents taking advantage of the scheme and following an introduction of a charge this reduced to 18,500. The consequence of this was the authority had MANSFIELD DISTRICT COUNCIL spare capacity on its collection rounds and potentially 17,500 wheelie bins to collect in and this would have resulted in a serious storage problem. As a member of the Nottinghamshire Waste Management Board, discussions commenced with Newark and Sherwood District Council who at the time did not have a garden waste collection scheme or the capital to invest in freighters and wheelie bins. It became apparent that an opportunity for partnership working existed that would increase Newark and Sherwood’s recycling performance which would support the countywide target and would address Mansfield’s spare capacity. Following discussions the decision was made by Mansfield District Council on 15 February 2013 to introduce a trial service into the Newark and Sherwood District area for the period of 2013/14 only and that if this trial was successful a report would be submitted to Mansfield District Council for continuation of the scheme. 3.2 During the trial year Mansfield District Council was able to reduce its collection rounds resulting in an efficiency saving of £36,000. This saving was facilitated by the introduction of the Newark and Sherwood service as the additional work generated through Newark and Sherwood meant no job losses. The result of the first year trial was that the service broke even on operational costs whilst enabling a £36,000 efficiency saving for Mansfield. 3.3 The areas covered by the scheme are Clipstone, Edwinstowe, Boughton, Ollerton, Southwell, Rainworth and Blidworth. It is intended to develop the scheme into Farnsfield 3.4 As a result of the success of this trial, Newark and Sherwood District Council are in negotiations with Rushcliffe Borough Council to operate a similar scheme in the southern part of the district and they intend to commence the scheme in the Newark area of the district. It has been agreed that all parties would maintain a consistent charge for all residents of Newark and Sherwood District Council and this charge is presently £30. 3.5 During consideration of this trial scheme it became apparent that should the scheme operate on a profitable basis there would be a need for Mansfield District Council to establish a trading company to undertake this work. The business case attached to this report clearly identifies that the scheme presently covers the operating costs and the prediction of increased take up by residents in Newark and Sherwood will result in the scheme also making a reasonable contribution to the Council’s fixed support costs. However the business case (appendix1) demonstrates that even if all 20,000 potential residents within the operating catchment area were to sign up to the scheme it would not generate any profit but would make an allowable and significant contribution to support costs for Mansfield, therefore a trading company does not require establishing 4.0 CUSTOMER SERVICE 4.1 This trial scheme has also demonstrated that the authority can operate efficiently without an adverse impact on service delivery by the contact centre to Mansfield resident’s. An analysis of the calls from Newark and MANSFIELD DISTRICT COUNCIL Sherwood District Council customers has demonstrated that only a marginal increase of calls of 1% - 3% which equates to an additional 8 – 10 calls a day were generated by the introduction of the service. This is a very small figure and it is expected that this will further reduce following the implementation of a number of initiatives identified by a working group set up to address this issue. 5.0 SERVICE LEVEL AGREEMENT 5.1 A Memorandum of Understanding would be agreed between Mansfield and Newark and Sherwood Districts before any contract was entered into. Within this agreement would be recognition that Mansfield would cease to deliver the service if it became a liability (cost or otherwise) to Mansfield Council. 5.8 The Council’s insurance policies indemnify against vehicle, public and employers liability. 6.0 OPTIONS AVAILABLE 6.1 Option 1 Deliver a garden waste collection service in the Newark & Sherwood District to the areas of Clipstone, Edwinstowe, Ollerton, Boughton, Rainworth, Blidworth, Southwell and Farnsfield at the charge of £30 per bin. This is the preferred option as it will make a financial contribution to Mansfield’s operational and support costs 6.2 Option 2 Deliver a garden waste collection service in the Newark and Sherwood District to the areas of Clipstone, Edwinstowe, Ollerton, Boughton, Rainworth, Blidworth, Southwell and Farnsfield only if a charge higher than £30 per bin can be agreed with Newark and Sherwood District Council. This option is not recommended as it would create varying charges with Newark and Sherwood District and would not be supported by Newark and Sherwood District Council 6.3 Option 3 Cease the trial service started in 2013/14 This option is not recommended as the authority would lose the opportunity to generate a financial contribution to its support costs, the contribution to the County’s recycling levels would be lost and job losses within Mansfield would be necessary. MANSFIELD DISTRICT COUNCIL 7.0 . RISK ASSESSMENT OF RECOMMENDATIONS AND OPTIONS Risk Option 1 High demand High demand Risk Assessment Risk Level Callers cannot get medium through to HLD so decide to try the contact centre number. A large number of bins medium need to be delivered before 1st April. Risk Management Staff taking calls at HLD would be increased using temporary staff to deal with demand. Collect unused bins from Mansfield properties as soon as report is approved. Procure additional temporary staff and hired transport to meet delivery needs. High demand Staff numbers and medium Introduce additional rounds vehicles to collect the using hired vehicles and bins are insufficient. flexible staffing arrangements to meet demand surge. Very high Insufficient bins to medium Continuously monitor demand demand meet high demand to identify trend. Identify new bin procurement options in advance to enable immediate purchase of bins if needed. Low demand Potential for operating Medium Reduce number of rounds to cost to be greater than reflect reduced demand. Avoid income the risk to jobs by using an agency/temporary/permanent mix of staff that work in parallel to existing rounds. Low and Inefficient use of Medium Minimise the risk by scattered resources publicising to existing demand collection areas only. Give delegated authority to cancel the scheme if it is not viable: N&S residents would get a full refund. Service N&S see the operation Medium Build flexibility into transport termination as a success and wish hire and staffing contracts. to take over the These contracts can become service in-house more permanent if the shared service arrangement is extended. Option 2 – Operate as option 1 only if NSDC agree to increase in charge NSDC do not Service stopped high Need to arrange for recovery agree to fee of bins at a cost to the increase authority, then reduce the number of staff employed by the equivalent of 1.5 FTE’s. Option 3 – Cease delivering the service MANSFIELD DISTRICT COUNCIL Complaints from NSDC customers expecting the service to continue Staff (both contact high centre and HLD) need to deal with complaints Staff time spent dealing with complaints diverts a resource from day to day operations to the short term detriment to the core service. 8.0. ALIGNMENT TO COUNCIL PRIORITIES 8.1 The provision of a garden waste collection service to areas outside of the Councils jurisdiction / area of operation is not a priority for Mansfield District Council. However, the potential to generate income in the future from outside the District, through the reuse of surplus brown bins owned by the authority, which would help contribute to the achievement of the Medium Term Financial Strategy, is a sufficient reason to pursue the delivery of this service in Newark & Sherwood. 682 Continuing with the service also contributes to the Council’s corporate priority to provide a high quality and sustainable environment within Nottinghamshire, it would contribute to regeneration by maintaining employment to 1.5 FTE’s, and would continue to demonstrate shared service partnership working with neighbouring Newark & Sherwood district. 9.0. IMPLICATIONS (a) Relevant Legislation The Environmental Protection Act 1990 s55 (3)(a) gives a waste collection authority the power to buy or acquire waste with a view to recycling it. The Agency Workers Regulation entitles agency workers to similar benefits as those staff employed by the Council after they have been employed for more than twelve weeks. Such benefits would include same rates of pay, leave entitlement, overtime payments. However, this does not include entitlement to benefits such as sick pay above the statutory requirement, notice or redundancy payments or contributions to pensions. Section 3 LA 2011 confers a power to charge and so long as the charges do not exceed the cost of provision then it is not necessary for the Council to set up a trading company. (b) Human Rights None affected (c) Equality and Diversity None affected (d) Climate change and environmental sustainability MANSFIELD DISTRICT COUNCIL Provides the Council with the ability to increase the level of waste recycling through separating out garden waste from residual waste bins where it presently goes to landfill. (e) Crime and Disorder Not applicable (f) Budget /Resource The service would operate at a “no cost to the authority” basis, recovering its variable operation costs with a contribution to its fixed overhead costs. 10.0. COMMENTS OF STATUTORY OFFICERS (a) Head of Paid Service – The report identifies that the provision of this service enables the council to utilise existing capacity within the current work force. If this service was not provided the council would need to reduce its work force by 1.5FTE’s as a result of the reduced workload arising from the introduction of charging for the Garden Waste Service in Mansfield District. (b) Deputy Monitoring Officer – Under Section 45 of the Environmental Protection Act 1990 a local authority has a duty to collect the household waste including recyclable waste in its area. Under section 45A of the Environmental Protection Act 1990 a local authority also has a duty in its area to make provision for the collection of two types of recyclable waste (including compostable waste). I am aware that Mansfield District Council collects paper, plastic bottles and tins in addition to “green waste” and I am informed that Newark and Sherwood District Council also fulfills this duty with regard to collection of two types of recyclable waste. The collection of green waste is therefore a discretionary service as an addition or enhancement to a mandatory service above the level or standard that an authority has a duty to provide may be a discretionary service. In this case I am satisfied that the collection of green waste amounts to a discretionary service and can be chargeable. The powers to operate this service in the Newark and Sherwood District derive from Section 1 of the Localism Act 2011 (LA 2011) which states: Local authority’s general power of competence (1) A local authority has power to do anything that individuals generally may do. (2) Subsection (1) applies to things that an individual may do even though they are in nature, extent or otherwise— (a) or Unlike anything the authority may do apart from subsection (1), MANSFIELD DISTRICT COUNCIL (b) (3) (4) Unlike anything that other public bodies may do. In this section “individual” means an individual with full capacity. Where subsection (1) confers power on the authority to do something, it confers power (subject to sections 2 to 4) to do it in any way whatever, including— (a) Power to do it anywhere in the United Kingdom or elsewhere, (b) Power to do it for a commercial purpose or otherwise for a charge, or without charge, and (c) Power to do it for, or otherwise than for, the benefit of the authority, its area or persons resident or present in its area. An authority relying on the general power of competence is not obliged to identify a particular benefit accruing to its area and can operate outside its area. The existing restrictions on charging and trading contained in Sections 93 and 95 of the Local Government Act 2003 have been more or less replicated in Sections 3 and 4 of the LA 2011. Section 3 LA 2011 confers a power to charge for services if the following conditions are met: (a) the service is not one that a statutory provision requires the authority to provide to the person, (in this report the service proposed is discretionary) (b) the person has agreed to its being provided , (customers will request the service) and (c) ignoring this section and section 93 of the Local Government Act 2003, the authority does not have power to charge for providing the service. (there is no other statutory charging regime for green waste). Importantly if charges are made using the general power of competence, then (as with charges under s 93 of the LGA 2003), the charges must not, taking one financial year with another, exceed the costs of provision in respect of each service. If the authority wished to undertake the provision of this service for commercial purposes then it could only trade through a company within the meaning of Section 1(1) of the Companies Act 2006. I am satisfied that the business plan demonstrates that the service is not exceeding the cost of provision and is not generating surpluses and therefore a company is not required. However, the Council must ensure it continues to keep this MANSFIELD DISTRICT COUNCIL under review and adjust the charges or the legal structure for delivering the service accordingly. (c) Deputy Section 151 Officer – The Business Plan set out in this report shows that the garden waste scheme will be implemented within Newark and Sherwood at cost neutral to Mansfield District Council, although there may be some scope for the scheme to contribute towards the support costs incurred by Mansfield District Council. If the scheme for Newark and Sherwood can not be implemented cost neutral, then the Head of Neighbourhood Services will have authority (as per recommendation (ii) to this report) to cancel the garden waste collection at Newark and Sherwood so to ensure that scheme is not subsidised by the residents of Mansfield and district. 11.0 CONSULTATION a) Continued liaison between Mansfield and N&S councillors to satisfy the needs of both Districts. b) Internal departments of sundry debtor, ICT, legal, PR, insurance and customer services and the Unions. 12.0. BACKGROUND PAPERS None Report Author Designation Telephone E-mail - K Poyntz Neighbourhood Services Manager 01623 463283 kpoyntz@mansfield.gov.uk