The Veterans Enterprise Training and Services Center Course Catalog June 26, 2013 Volume III 1200 18th Street, NW, Suite LL-100 Washington, DC 20036 202-822-0011 0|Page MISSION STATEMENT Our mission is to deliver a quality education for students seeking to acquire the skills needed to compete for careers in high-demand occupations in the Information Technology Industry. Our experienced instructors, industry experts, and private sector partners work together to ensure that students receive the necessary resources to become a part of the advancement of America’s infrastructure, green energy, and technology industries. ORGANIZATIONAL OVERVIEW The VETS Group, a non-profit 501(c)3 community-based organization since 2004, offers training in Federal Procurement, Small Business Development; education in Financial Literacy, Credit Repair and Identity Theft and is now in the process of implementing an initiative to identify more procurement opportunities for Veterans in the private-sector. Partnerships are being formed with large corporate enterprises to offer Veterans employment opportunities, business education, mentoring, technical assistance, growth capital, and access to international markets. In the past few years, the Vets Group, has Joined Forces with Metro Data Networks, LLC (MDN), a D.C. Certified Business Enterprise specializing in Information Technology services and employment to offer training in Microsoft Computer Systems, Information Technology Basics, and Cisco Networks. Our partnership with Novations, LLC and its Warrior4Wireless initiative has allowed us to develop a program for Tower Climbing. We also offer a variety of services to assist our students in obtaining the training, credentials and resources needed to gain sustainable and gainful employment. Training & Certification The job market demands professionals with particular skill sets & certifications. Our courses prepare students to obtain these industry standard credentials and receive the skills, knowledge and recognition needed to succeed in the workforce. Veteran Services Veteran students have unique needs and we work with each veteran to identify any barriers to education, employment or life in general that they may need assistance with. Through our prominent network of veteran community partners, we serve as a guide to help the veteran find appropriate resources. Bonus Sessions & Workshops Additional training is offered to better prepare students for entry into a new career. These workshops may include, but are not limited to, sessions on: Veterans’ Benefits, Resume Skills, Interview Skills, Job Readiness, Financial Literacy, Employer Panels, Entrepreneur Development Workshops and more. Job Placement Assistance Our team markets to a network of employers to create opportunities for veterans in gainful and sustainable employment. As the market drives the demand for skills and certifications, we provide the appropriate resources to link employers to qualified candidates. 1|Page INSTRUCTORS All of our courses are taught by knowledgeable, certified professionals with experience, not only in leading classroom instruction, but also with practical experience in their field of expertise. These experts provide training from a hands-on perspective, advancing standard classroom theory into applied knowledge of on-thejob practice. Ahmad Bizri, Lead Instructor Julius Kioko, IT Instructor Curtis Funderbunk, Cisco Instructor Earnest Davis, Microsoft Instructor CSM Angel Ramos, Tower Climbing Instructor Staff Joe Wynn, Director Dave Wynegar, Information Technology Advisor Nels Benson, Information Technology Manager Rhonda Smith, Program Manager Tanya Gibson, Enrollment Coordinator Eddie Jones, Recruiter Roderick Mack, Recruiter Cisco Certified Training Academy Vets Group's Training Center is certified by the Cisco company as a Cisco Certified Training Academy. Cisco Systems is a leader in corporate citizenship throughout the world, supporting programs that provide “access to education, and economic empowerment” to underserved people and communities. The Cisco Networking Academy is recognized worldwide as a leader in education innovation and e-learning. The curricula include instructor-led course content, online learning and skills assessments, hands-on labs, and innovative simulation technology. This collaborative effort with the Vets Group and Metro Data Networks is an example of Cisco’s commitment to provide innovative ways to help students attain transferable skills and provide opportunities for employment in a challenging work environment. "This partnership provides meaningful skills to students with employment barriers, who want to change their lives, and improve their chances of success in the community. " Marie Zwickert, M.ED. Cisco Business Development Manager Corporate Affairs, Global Engagement Organization 2|Page The VETS Center The Veterans Enterprise Training & Services Center is located in downtown Washington, D.C., one block north of the subway line and across the street from a bus stop. The Center, spanning over 4350 square feet utilizing two floors, is spacious enough to accommodate various training formats, seminars, networking events, roundtables, and discussion groups. Areas are designated for a resource library, services center with high speed copy and fax machines, and an internet surfing bar for academic research or to access electronic job boards and/or search for procurement opportunities. Our 2 primary classrooms are equipped with 36 Dell Laptop Computer workstations utilizing current versions of the Microsoft Windows Operating System with 'wifi' wireless internet capability, and color laser printers. The entire facility has internet access via a direct or wireless broadband connection. Each classroom is also equipped with a PowerPoint projector, video screen, whiteboard, and conference calling system. The facility also utilizes a voice over IP digital phone system, and video conferencing capability. Additional space is allocated for computer repairs with Cisco network routers and switches and a room for independent study. Students have access to the lounge area which has amenities such as cable TV, music system, refrigerator, water machine, sink, and microwave. Numerous stores and eating establishments are co-located to the facility. Enrollment Policy The Veterans Enterprise Training and Services Center (Vets Group) is open to all students with a high school diploma or equivalent. The Vets Group has established procedures to ensure that potential students and their families are fully informed of the school’s mission, design, and expectations. Once informed, students can choose if Vets Group is best for them. The Vets Group maintains an open enrollment policy and enrollment packets are available at the Vets Center all year round. Normally, only those packets that are completed and received no later than one week prior to class start date will be considered for enrollment. Specific requirements for each course are listed in the course syllabus below. Program Certificate Policy Upon completion of each course, students will receive a Certificate of Completion in acknowledging their comprehension of the information, application, and relationships to their selected program requirements. Each Certificate is signed and dated by the VETS Group President and Program Manager. 3|Page Prior Credit Policy The Vets Group maintains a written record of previous education and training of the veteran or eligible person which clearly indicates that appropriate credit has been given by the school for previous education and training, with the training period shortened proportionately, and the person and the Department of Veterans Affairs so notified. Payment Terms and Conditions Students are responsible for all costs for the course(s) that they have been approved for enrollment. The costs for each course are listed in the 2013 Courses, Tuition & Fees Schedule that is provided to each student along with the Enrollment Form for the course for which they are registering. These costs may include, but are not limited to, course tuition, lab fees, exam vouchers, technology fees, books, equipment and materials. However, students will never be charged more than the posted total amount per course. PAYMENT POLICY The method of payment must be indicted on the student's Enrollment Form prior to the first day of the scheduled class. The accepted form of payment to include; tuition assistance, promissory notes, government approved purchase orders, cash, checks and selected credit cards (Visa, Master Card, Discover, American Express). REFUND POLICY The Vets Group maintains a policy for the refund of the amount charged for tuition, fees and other charges for a portion of the course that does not exceed the appropriate pro rata portion of the total charges for tuition, fees, and other charges that the length of the completed portion of the course bears to the total length. The school may charge a sum which does not vary more than 10 percent from the exact pro rata portion of such tuition, fees and other charges. (See example of Refund Chart below). Where the established registration fee is more than $10, the amount in excess of $10 will be subject to proration. This shall supersede any other school policies (for veterans) indicated in school publications. The school agrees to notify each veteran (whose enrollment is certified to the Department of Veterans Affairs) of the student's right to the above refund policy. The refund policy is listed in the school's enrollment contract/agreement and catalog. 4|Page Example Refund Chart Percent of Program Hours Completed Percentage of Refund Owed 10 90% 20 80% 30 70% 40 60% 50 50% 60 40% 70 30% 80 20% 90 10% 100 0% STANDARDS OF PROGRESS Student progress is observed throughout the course via lectures, labs, homework, field work and practice exams which are administered by the instructors. Instructors complete a written evaluation of each student at the mid-point and after the final assignments have been completed which are submitted to the Program Manager for inclusion into the student's file. Results are used to assess and identify areas of strengths and weaknesses, to establish strategies for improvement, and to provide the case manager with information they will help them with providing the student with supportive services or counseling. As a non-degree institution, we do not use an institutional grading system. The instructor determines if the student has passed or failed the course based on the percentage of time the student has participated in lectures, hands-on activities in the classroom, satisfactory completion of quizzes and 5|Page final exams, and attendance. The minimum percentage of attendance required to maintain satisfactory progress is 70% or 51 hours per a 72 hour course. If, upon formal evaluation, the student does not meet the minimum standard of attendance, the student will be issued a warning and must agree to arrange to make up hours, at the discretion of the Instructor and/or Program Manager. However, veterans may not be certified to the U.S. Department of Veterans Affairs for benefits during this period of make-up and the DVA must be notified using the appropriate DVA form within 30 days of the change in student status. Students are also required to abide by the Student Attendance Policy and Conduct Policy. If in the event a student is terminated from the program by the Program Manager due to misconduct or lack of attendance, a determination will be made if they are entitled to a refund in accordance with the posted refund policy. For veterans, the DVA will be notified within 30 days of the student's termination and the school will refund that portion of the tuition and fees paid by the DVA in accordance with the posted refund policy. CODE OF CONDUCT Students are expected to be respectful of all individuals (fellow students, faculty and visitors) and property (facility, materials, equipment, etc.). Please help maintain a safe and enjoyable learning environment so that all students may benefit from it. This policy applies when at the VETS Group Training Center or any place in representation thereof (such as field sites, client sites, etc.) and applies to all VETS Group students, faculty, employees and visitors. Disorderly conduct, disruptive behavior and vandalism are strictly prohibited. All persons including students and guests, must comply promptly and completely with the requests of staff acting in accordance with their duties including, but not limited to, requests for identification, noise or activity abatement, or dispersal. While voluntary compliance with the Code of Conduct policy is expected, where violations are found, staff may, at their discretion, issue a warning or require any person or group of people to leave the VETS Group Training Center for a policy violation and/or for exigent circumstances. All students are responsible for informing their guests of the VETS Group policies in and out of buildings, and are accountable for the actions of their guests. All persons who violate this policy may face disciplinary action up to and including disenrollment. ATTENDANCE POLICY 6|Page Absenteeism disrupts the educational process. Listed below are policies that have been established by the Vets Group: 1. Class attendance is mandatory as well as punctuality. 2. If you are going to be late, call either the Program Manager and/or Instructor. 3. If you come in late, please come in the facility quietly. More times than not, instruction has already begun. If you come into the facility disruptive, it is not fair to your fellow classmates and instructor 4. If you are unable to attend class, notify the Program Manager and/or instructor immediately. 5. If you have to leave early, let the Program Manager and/or Instructor know. 6. Schedule your appointments on the days when class does not meet. 7. Report for all required certification examinations on the scheduled times and dates. Make-up exam dates WILL NOT be available unless you have a valid reason for missing the scheduled exam. Each student will be allowed TWO excused absences for a 72-hour course. An excused absence could include, but not limited to the following: Personal Illness Death Reserve/Guard Duty Jury duty Job Interview Illness of a child and/or spouse Medical Emergency Ongoing Medical and/or psychiatric treatment Court/legal Issues It is your responsibility to contact your Instructor and get materials that you miss. When you return to class, you must have all required materials complete. Unexcused absences are totally unacceptable. Failure to comply with the aforementioned policies may result in the following actions: Verbal and/or written warning; Total Withdrawal from training program; Letter of Withdrawal sent to the VA (for veteran population). 7|Page Vets Group Course Calendar 2013 Spring Summer MCTS 2/20/13 – 4/12/13 MWF 8:30 a.m. – 3:00 p.m. Vets Group (DC) Windows Server Admin Fund 6/24/13 – 7/18/13 M T W TH 4:30 p.m. – 9:00 p.m. No class 7/4 Fourth of July Vets Group (DC) CompTia - IT Essentials Part 1 3/18/13 – 4/25/13 M T W TH 4:30 p.m. – 9:00 p.m. Vet Group (DC) CompTia Network + 6/24/13 – 7/19/13 M T W TH 4:30 p.m. – 9:00 p.m. No class 7/4 Fourth of July Vets Group (DC) W4W 5/13/13 – 6/13/13 M T W TH 8:00 p.m. – 4:30 p.m. Vets Group (DC) Windows 7 Configuration 7/22/13 – 8/15/13 M T W TH 4:30 p.m. – 9:00 p.m. Vets Group (DC) Windows Server Admin Fund 4/29/13 – 5/24/13 MWF 9:00 a.m. – 3:00 p.m. Vets Group (DC) CompTIA Security + 7/22/13 – 8/15/13 M T W TH 4:30 p.m. – 9:00 p.m. Vets Group (DC) CompTIA Network + 4/29/13 – 5/23/13 M W T TH 4:30 p.m. – 9:00 p.m. Vets Group (DC) 8|Page CompTia - IT Essentials Part 1 4/29/13 – 5/23/13 M T W TH 4:30 p.m. – 9:00 p.m. Vets Group (DC) EC Council Certified Ethical Hacking 8/19/13 – 9/12/13 M T W TH 4:30 p.m. – 9:00 p.m. No School 9/2 Labor Day Vets Group (DC) CompTia – IT Essentials Part 2 5/28/13 – 6/20/13 M T W TH 4:30 p.m. – 9:00 p.m. No School 5/27 Memorial Day Vets Group (DC) Windows Server Admin Fund 8/19/13 – 9/12/13 M T W TH 4:30 p.m. – 9:00 p.m. No School 9/2 Labor Day Vets Group (DC) Windows 7 Configuration 5/28/13 – 6/20/13 M T W TH 4:30 p.m. – 9:00 p.m. No School 5/27 Memorial Day Vets Group (DC) Fall Winter CCENT 9/16/13 – 10/11/13 MWF 8:00 a.m. – 3:00 p.m. Vets Group (DC) CCNA 10/14/13 – 12/19/13 M T W TH 4:30 p.m. – 9:00 p.m. No class 11/28 Thanksgiving Day Vets Group (DC) CCENT 9/16/13 – 10/10/13 M T W TH 4:30 p.m. – 9:00 p.m. Vet Group (DC) CCNA 10/14/13 – 12/20/13 MWF 8:00 a.m. – 3:00 p.m. No class 11/28 Thanksgiving Day Vets Group (DC) 9|Page TRAINING & EMPLOYMENT PROGRAMS 1. Systems Administrator Program - Total 360 hours/20 weeks/18 hours per week Program Courses (4 weeks each) included: A. CompTIA – IT Essentials Part “A” Hardware B. CompTIA – IT Essentials Part “B” Software C. CompTIA – Network+ D. MCTS – Windows 7, Configuring E. MTA – Windows Server Administration Fundamentals 2. Network Administrator Program - Total 360 hours/20 weeks/18 hours per week Program Courses (4 weeks each) included: A. CompTIA – IT Essentials Part “A” Hardware B. CompTIA – IT Essentials Part “B” Software C. CompTIA – Network+ D. MCTS – Windows 7, Configuring E. Cisco – Certified Entry Networking Technician 3. Network Engineer - Total 504 hours/28 weeks/18 hours per week Program Courses (4 weeks each, 8 weeks CCNA) included: A. CompTIA – IT Essentials Part “A” Hardware B. CompTIA – IT Essentials Part “B” Software C. CompTIA – Network+ D. MCTS – Windows 7, Configuring E. Cisco – Certified Entry Networking Technician F. Cisco – Certified Network Associate: Routing & Switching 4. Systems Engineer - Total 504 hours/28 weeks/18 hours per week Program Courses (4 weeks each) included: A. CompTIA – IT Essentials Part “A” Hardware B. CompTIA – IT Essentials Part “B” Software C. CompTIA – Network+ D. MCTS – Windows 7, Configuring E. MCSA – Windows Server 2008 Active Directory, Configuring F. MCSA – Windows Server 2008 Network Infrastructure, Configuring G. MCSA – Windows Server 2008, Server Administrator 10 | P a g e 5. SharePoint 2010 Administrator - Total 504 hours/28 weeks/18 hours per week Program Courses (4 weeks each) included: A. CompTIA – IT Essentials Part “A” Hardware B. CompTIA – IT Essentials Part “B” Software C. CompTIA – Network+ D. MCTS – Windows 7, Configuring E. MTA – Windows Server Administration Fundamentals F. MCTS – SharePoint 2010, Configuration G. MCTS – SharePoint 2010, Application Development 6. Security Administrator - Total 504 hours/28 weeks/18 hours per week Program Courses (4 weeks each) included: A. CompTIA – IT Essentials Part “A” Hardware B. CompTIA – IT Essentials Part “B” Software C. CompTIA – Network+ D. MCTS – Windows 7, Configuring E. MTA – Windows Server Administration Fundamentals F. CompTIA – Security+ G. EC-Council – Certified Ethical Hacker (CEH) 7. Certified Tower Climber - Total 200 hours/5 weeks/40 hours per week This Program course includes the following classes: A. OSHA - Occupational Safety & Hazards Certification B. First Aid/CPR Certification C. Wireless 101 & 102 D. Fall Protection E. Rigging F. Capable Accessories G. Tower Climber Rescue Competence 11 | P a g e COURSE DESCRIPTIONS CompTIA IT ESSENTIALS PARTS “A&B” Description: This course provides instruction on various aspects of personal computer hardware. Students will receive instruction on computer components, including bus architecture, motherboards, CPU/RAM, chipsets, peripherals, I/O-data transfers, portable computing devices, with hands-on experience and practice components. Students learn to disassemble and reassemble an actual computer. Students will install various peripheral devices, including optical drives (CD/DVD-ROM), hard drives, video card and network interface card. This course also provides an introduction to operating systems, focusing on Microsoft Windows 7 desktop and Windows Server 2008, which are in use by businesses, institutions, governments and organizations in today’s world. Students will receive instruction on how to prepare a PC for use, by partitioning and formatting hard disk drives, and installing, configuring and managing the operating systems, and configuring common features for mobile operating systems Android and Apple iOS. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PREREQUISITES This course requires the successful completion of the below listed prerequisites prior to attendance. This course assumes that students have successfully completed all of the following prerequisites: 1. 2. 3. 4. 5. Basic Computer Assessment Test Basic Computer Literacy Basic Microsoft Windows Navigation Skills Basic Internet Usage Skills Basic E-mail Usage Skills COURSE OBJECTIVES This course is designed to provide students with the fundamentals of building a workstation and installing and configuring various operating systems. 12 | P a g e Students learn the foundation-level of understanding of basic computer systems and common Internet technologies and to install and troubleshoot a user’s desktop system. COURSE TOPICS This course provides students with the fundamentals to build, install, configure, implement, troubleshoot, support, administer, test and maintain user’s desktop system. Course topics are: 1. Fundamentals of Computer 2. Computer Components 3. Computer Disassembly 4. Computer Reassembly 5. Hardware Installation 6. Understanding Operating System configuration 7. Installing and Upgrading Client Systems 8. Managing Applications 9. Managing Files and Folders 10. Managing Devices 11. Understanding Operating System Maintenance CompTIA – NETWORK + Description: This course provides instruction on the fundamentals of networking and data transfer. Students will focus on domain infrastructure and networking environments using Windows Server 2008. Students learn to utilize administrative tools required to manage users, share system resources, and perform system maintenance. Students will also learn to connect computers together and configure transmission media connectivity, which is referred to the methods whereby systems “talk” to each other. In this course students learn LAN and WAN concepts, topologies, Open Systems Interconnection (OSI) Reference Model, Ethernet networks, TCP/IP networking, IP v4 and IPv6 Subnetting, IP routing, Network Address Translation (NAT), technologies, protocols and services, such as Virtual Private Network (VPN) and the Internet. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PREREQUISITES This course assumes that students have successfully completed the following prerequisites: 1. CompTIA – IT Essentials Part “A” Hardware 13 | P a g e 2. CompTIA – IT Essentials Part “B” Software COURSE OBJECTIVES This course is designed to provide students with the fundamentals of networking and data transfer. Students learn the foundation-level of understanding of basic networking and common LAN and WAN technologies. COURSE TOPICS This course provides students with the fundamentals of networking and data transfer. Course topics are: 1. Understanding Network Infrastructures 2. Understanding Network Hardware 3. Understanding Protocols and Services CompTIA SECURITY + Description: This course provides instruction on fundamentals security concepts. It can also serve as a stepping stone to the Microsoft Certified Technology Specialist exams. Students will focus on the fundamentals of security knowledge and skills. Students must have hands-on experience with Windows Server 2008, Windows based networking and Active Directory structure. Students learn how to identify potential risks, infrastructure and connectivity, monitoring communications activity, implementing and maintaining a secure network, Anti-Malware products, firewalls, network topologies and devices, and network ports. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PRREQUISITES This course assumes that students have successfully completed the following prerequisites: 1. 2. 3. 4. CompTIA – IT Essentials Part “A” Hardware CompTIA – IT Essentials Part “B” Software CompTIA – Network+ MCTS – Windows 7, Configuring 14 | P a g e 5. MTA – Windows Server Administration Fundamentals COURSE OBJECTIVES This course is designed to provide students with the fundamentals and basics of network and operating systems security. Students are encouraged to take the CompTIA SY0-301 examination. Students learn the foundation-level of understanding of basic security features, cryptography, access control, threat analysis, risks mitigation, vulnerability assessment, physical and hardware security and disaster recovery. COURSE TOPICS This course provides students with the fundamentals of security features. Course topics are: 1. 2. 3. 4. Understanding Security Layers Understanding Operating System Security Understanding Network Security Understanding Security Software and Hardware EC COUNCIL –CERTIFIED ETHICAL HACKING Description: The International Council of Electronic Commerce Consultant (EC-Council) offers e-Business certification for professionals seeking specialized knowledge and advancement in career opportunities in fields like: IT security, including disaster recovery, secure programming, e-Business and general IT security knowledge. The EC-Council is best known for its professional certifications for the IT security field. There are a wide range of certification programs that cover different aspects of Internet technologies and that are suitable from entry level to experienced professionals. The EC-Council CEH (Certified Ethical Hacker) is a vendor neutral, mid-level certification that validates the student’s skills and knowledge in ethical hacking and related technologies. Certified Ethical Hacker is a professional with competence and intelligence in understanding and recognizing how to look for the weaknesses and vulnerabilities in target systems and uses the same knowledge and tools as a malicious hacker. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. 15 | P a g e PREREQUISITES This course assumes that students have successfully completed the following prerequisites: 1. 2. 3. 4. 5. 6. CompTIA – IT Essentials Part “A” Hardware CompTIA – IT Essentials Part “B” Software CompTIA – Network+ MCTS – Windows 7, Configuring MTA – Windows Server Administration Fundamentals CompTIA – Security+ COURSE OBJECTIVES This course is designed to provide students with the fundamentals and basics of network and operating systems security. Students are encouraged to take the EC-Council 312-50v7 or EC0-350 examination. Students learn the foundation-level of understanding of ethical hacking, network scanning, penetration testing, Trojans, sniffers, DoS, session hijacking, SYN flood, buffer overflow and will explore the most useful industry hacking tools. COURSE TOPICS This course provides students with the fundamentals of security features. Course topics are: 1. Introduction to Ethical Hacking 2. Footprinting and Reconnaissance 3. Scanning Networks 4. Enumeration 5. System Hacking 6. Trojans and Backdoors 7. Viruses and Worms 8. Sniffers 9. Social Engineering 10. Denial of Service 11. Session Hijacking 12. Hacking Webservers 13. Hacking Web Applications 14. SQL Injection 15. Hacking Wireless Networks 16. Evading IDS, Firewalls, and Honeypots 17. Buffer Overflow 18. Cryptography Penetration Testing MCSA – WINDOWS SERVER 2008 ACTIVE DIRECTORY, CONFIGURING Description: 16 | P a g e This course is designed to introduce the student to install, configure, implement, deploy and administer Microsoft Windows Server 2008 Active Directory. Students will be able to configure and deploy new installation of Microsoft Windows Server 2008 Active Directory, configure multiple physical Servers and multiple domain controllers, install and configure network services and resources such as messaging, databases, file and print, firewalls, Internet access, an intranet, Public Key Infrastructure, remote access, remote desktop, virtualization, and client computer management. Students learn to configure zones, configure DNS server settings, configure zone transfers and replication, configure a forest or a domain, configure trusts, configure sites, configure Active Directory replication, configure the global catalog, configure operations masters, configure Active Directory Lightweight Directory Service (AD LDS), configure Active Directory Rights Management Service (AD RMS), configure the read-only domain controller (RODC), configure Active Directory Federation Services (AD FSv2), automate creation of Active Directory accounts, maintain Active Directory accounts, create and apply Group Policy objects (GPOs), configure GPO templates, deploy and manage software by using GPOs, configure account policies, configure audit policy by using GPOs, configure backup and recovery, perform offline maintenance, monitor Active Directory, install Active Directory Certificate Services, configure CA server settings, manage certificate templates, manage enrollments, and manage certificate revocations. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. This course requires the successful completion of four prerequisite courses prior to attendance. This course assumes that students have successfully completed all required prerequisites prior to attending this class. PREREQUISITES This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 1. 2. 3. 4. 5. CompTIA – IT Essentials Part “A” Hardware. CompTIA – IT Essentials Part “B” Software. CompTIA – Network+. MCTS – Windows 7, Configuring. MTA – Windows Server Administration Fundamentals. COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to plan and support Microsoft Windows Server 2008 Active Directory Domain services (AD DS). Students must have a solid foundation-level understanding of Microsoft Windows client, basic computer systems and 17 | P a g e common Internet technologies. Students learn to install, troubleshoot and administer Microsoft Windows 2008 Server that support end-users in an enterprise. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain Microsoft Windows Server 2008. Course topics are: 1. 2. 3. 4. 5. 6. Configuring Domain Name System (DNS) for Active Directory. Configuring the Active Directory Infrastructure. Configuring Active Directory Roles and Services. Creating and Maintaining Active Directory Objects. Maintaining the Active Directory Environment. Configuring Active Directory Certificate Services. MCSA – WINDOWS SERVER 2008 NETWORK INFRASTRUCTURE, CONFIGURING Description: This course is designed to introduce the student to install, configure, implement, deploy, administer, and implement Microsoft Windows Server 2008 Active Directory network infrastructure. Students will be able to configure IPv4 and IPv6 addressing, configure Dynamic Host Configuration Protocol (DHCP), configure routing, configure Windows Firewall with Advanced Security, configure a Domain Name System (DNS) server, configure DNS zones, configure DNS records, configure DNS replication, configure name resolution for client computers, configure remote access, configure Network Access Protection (NAP), configure Direct Access, configure Network Policy Server (NPS), configure a file server, configure Distributed File System (DFS), configure backup and restore, manage file server resources, configure and monitor print services, configure Windows Server Update Services (WSUS) server settings, configure performance monitoring, configure event logs, and gather network data. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. This course requires the successful completion of four prerequisite courses prior to attendance. This course assumes that students have successfully completed all required prerequisites prior to attending this class. PREREQUISITES This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 18 | P a g e 6. CompTIA – IT Essentials Part “A” Hardware. 7. CompTIA – IT Essentials Part “B” Software. 8. CompTIA – Network+. 9. MCTS – Windows 7, Configuring. 10. MTA – Windows Server Administration Fundamentals. 11. MCSA – Windows Server 2008 Active Directory, Configuring. COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to plan and support Microsoft Windows Server 2008 Active Directory Domain services (AD DS) and networking infrastructure. Students must have a solid foundation-level understanding of Microsoft Windows client, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and administer Microsoft Windows 2008 Server that support end-users in an enterprise. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain Microsoft Windows Server 2008. Course topics are: 1. 2. 3. 4. 5. Configuring Addressing and Services. Configuring Names Resolution. Configuring Network Access. Configuring Files and Print Services. Monitoring and Managing a Network Infrastructure. MCSA – WINDOWS SERVER 2008, SERVER ADMINISTRATION Description: This course is designed to introduce the student to planning and implementing server installations and upgrades, automated server deployment, infrastructure services server roles, application servers and services, file and print server roles, server management strategies, delegated administration, group policy strategy, patch management strategy. Students also learn to monitor servers for performance evaluation and optimization, monitor and maintain security and policies, provision applications, provision data, plan storage, plan high availability, and plan for backup and recovery. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. This course assumes that students have successfully completed all required prerequisites prior to attending this class. PREREQUISITES 19 | P a g e This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 12. CompTIA – IT Essentials Part “A” Hardware. 13. CompTIA – IT Essentials Part “B” Software. 14. CompTIA – Network+. 15. MCTS – Windows 7, Configuring. 16. MTA – Windows Server Administration Fundamentals. 17. MCSA – Windows Server 2008 Active Directory, Configuring. 18. MCSA – Windows Server 2008 Network Infrastructure, Configuring. COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to plan and support Microsoft Windows Server 2008 Active Directory Domain services (AD DS) and server administration. Students must have a solid foundation-level understanding of Microsoft Windows client, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and administer Microsoft Windows 2008 Server that support end-users in an enterprise. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain Microsoft Windows Server 2008. Course topics are: 1. 2. 3. 4. 5. Planning for Server Deployment Planning for Server management Monitoring and Maintaining Servers Planning Application and Data Provisioning Planning for Business Continuity and High Availability MCTS – SHAREPOINT 2010, APPLICATION DEVELOPMENT Description: This course is designed to introduce the student to application development in SharePoint 2010. Students will learn to write code that extends SharePoint 2010, add and support code to an existing project, write code for and test custom features in SharePoint solution such as a Visual Web Part or Event Receiver, implement a solution designed by lead SharePoint Developer. Students will also be exposed to ASP.Net 3.5 with Visual Studio 2008 or later. Students will also learn to manage SPSite and SPWeb programmatically by using Visual Studio 2010, implement a dialog by using the Dialog Framework, create a custom ribbon object, customize navigation programmatically, create and apply branding to a SharePoint site, create Web Parts, create connectable Web parts, debug Web Parts, create and implement delegate controls, implement a custom workflow in Visual Studio 2010, create a custom workflow action, create and implement event receivers, customize Enterprise Content Management (ECM), create, implement and debug a Timer job, create and modify Business Connectivity Service model in Visual Studio 2010, manage Users, Groups and Permissions, access list 20 | P a g e data by using the Server object model, access SharePoint Data by using WCF Data Services, access (CRUD) data by using the Client Object Model, work with documents programmatically, work with the meta data, extending SharePoint Search, implement and debug code that executes in an alternative security context, create and modify a custom content type, manage a solution in Visual Studio 2010, manage a feature by using Visual Studio 2010, store and retrieve configuration data, create a site definition by using Visual Studio 2010, manage SharePoint object life cycle by using the Dispose API, and develop, debug, and deploy sandboxed solutions. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PREREQUISITES This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 19. CompTIA – IT Essentials Part “A” Hardware. 20. CompTIA – IT Essentials Part “B” Software. 21. CompTIA – Network+. 22. MCTS – Windows 7, Configuring. 23. MTA – Windows Server Administration Fundamentals. 24. MCTS – SharePoint 2010, Configuration COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to support Microsoft SharePoint 2010 application development. Students must have a solid foundation-level of understanding of Microsoft SharePoint 2010, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and administer Microsoft SharePoint 2010 application development that support end-users in an enterprise infrastructure. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain Microsoft SharePoint 2010. Course topics are: 1. 2. 3. 4. 5. Working with the SharePoint User Interface Developing Web Parts and Controls Developing Business Logic Working with SharePoint Data Stabilizing and Deploying SharePoint Components 21 | P a g e MCTS – SHAREPOINT 2010, CONFIGURATION Description This course is designed to introduce the student to install, configure and administer Microsoft SharePoint 2010. Students will be able to configure and deploy new installation of SharePoint 2010, deploy SharePoint farms, configure service applications, configure indexing and search, manage operational settings, manage accounts and user roles, manage authentication providers, manage web applications, manage site collections, deploy and manage SharePoint solutions, backup and restore a SharePoint environment, monitor and analyze a SharePoint environment, and optimize the performance of SharePoint environment. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PREREQUISITES This course requires the successful completion of prerequisite courses prior to attendance. This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 25. CompTIA – IT Essentials Part “A” Hardware. 26. CompTIA – IT Essentials Part “B” Software. 27. CompTIA – Network+. 28. MCTS – Windows 7, Configuring 29. MTA – Windows Server Administration Fundamentals COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to support Microsoft SharePoint 2010 and to plan to take the Microsoft 70-667 examination. Students must have a solid foundation-level of understanding of Microsoft SharePoint 2010, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and administer Microsoft SharePoint 2010 that support end-users in an enterprise infrastructure. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain Microsoft SharePoint 2010. Course topics are: 1. Installing and Configuring a SharePoint Environment 2. Managing a SharePoint Environment 3. Deploying and Managing Applications 22 | P a g e 4. Maintaining a SharePoint Environment MCTS – WINDOWS 7, CONFIGURING Description: This course provides students with the knowledge of computing environments that use Microsoft 7 as a desktop operating system in an enterprise environment. Students learn to implement and administer Windows 7 client operating system in a networked environment. Students learn to install, deploy and upgrade Windows 7 client operating system, including ensuring hardware and software compatibility, configuring pre-installation and post-installation system settings, installing windows security features, network connectivity applications included with Windows 7, and mobile computing. Students will also learn to maintain Windows 7 operating system including monitoring for and resolving performance and reliability issues. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PREREQUISITES This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 30. CompTIA – IT Essentials Part “A” Hardware. 31. CompTIA – IT Essentials Part “B” Software. 32. CompTIA – Network+. COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to support Microsoft Windows 7 client operating system. Students must have a solid foundation-level of understanding of Microsoft Windows 7 client operating system, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and administer Microsoft Windows 7 client operating system that support end-users in an enterprise infrastructure. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain Microsoft Windows 7 client operating system. Course topics are: 1. Installing, Upgrading and Migrating to Windows 7 2. Deploying Windows 7 3. Configuring Hardware and Applications 23 | P a g e 4. 5. 6. 7. 8. Configuring Network Connectivity Configuring Access to Resources Configuring Mobile Computing Monitoring and Maintaining Systems that Run Windows 7 Configuring Backup and Recovery Options CISCO – CERTIFIED ENTRY NETWORKING TECHNICIAN Description: Cisco Certified Entry Networking Technician (CCENT) validates the ability for student to install, operate and troubleshoot a small enterprise branch network, including basic network security. This course enables the student to become a CCENT, a network professional that demonstrate the skills required for entry-level network support positions - the starting point for many successful careers in networking. The curriculum covers networking fundamentals, WAN technologies, basic security and wireless concepts, routing and switching fundamentals, and configuring simple networks. CCENT is the first step toward achieving CCNA, which covers mediumsize enterprise branch networks with more complex connections. Students will also learn to describe how networks function, identifying major components, function of network components, and the OSI reference model; using the host-to-host packet delivery process, students learn to describe issues related to increasing traffic on an Ethernet LAN and identify switched LAN technology solutions to Ethernet networking issues; describe the reasons for extending the reach of a LAN and the methods that can be used, with a focus on RF wireless access; describe the reasons for connecting networks with routers and how routed networks transmit data through networks using TCP / IP; describe the function of WANs, the major devices of WANs, and configure PPP encapsulation, static and dynamic routing, PAT, and RIP routing; use the command-line interface to discover neighbors on the network and manage the router start up and configuration. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. PREREQUISITES This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 33. CompTIA – IT Essentials Part “A” Hardware. 34. CompTIA – IT Essentials Part “B” Software. 35. CompTIA – Network+. 36. MCTS – Windows 7, Configuring 24 | P a g e COURSE OBJECTIVES This course is designed to provide students with the knowledge and skills to support networking systems. Students must have a solid foundation-level of understanding of client operating system, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and install Cisco networking systems that support end-users in an enterprise infrastructure. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain networking systems. Course topics are: 1. 2. 3. 4. 5. 6. Building a Simple Network Ethernet LANs WLANs LAN Connections WAN Connections Network Environment Management CISCO - CERTIFIED NETWORK ASSOCIATE Description: Cisco Certified Network Associate (CCNA) Routing and Switching is a newly introduced certification program for entry-level network engineers that helps maximize student’s investment in foundational networking knowledge and increase the value of his and her employer's network. CCNA Routing and Switching is also for Network Specialists, Network Administrators, and Network Support Engineers with 1-3 years of experience. The CCNA Routing and Switching validates the ability for the student to install, configure, operate, and troubleshoot medium-size routed and switched networks. This course enables students to acquire the knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN network, implementing network security, network types, network media, routing and switching fundamentals, the TCP/IP model, the OSI model, IPv4 and IPv6 addressing, WAN technologies, operating and configuring IOS devices, extending switched networks with VLANs, determining IP routes, managing IP traffic with access lists, establishing point-to-point connections, and establishing Frame Relay connections. ORGANIZATION This is a lecture-hands-on course in which topics are presented by the instructor, practice hands-on labs are explained and assigned by the instructor and are completed by students during lab periods. Students are encouraged to read assigned chapters prior to attending class. Students are divided into groups for optimum labwork execution and completion. Objective and quizzes are given daily, and there is a comprehensive final exam. This course assumes that students have successfully completed all required prerequisites prior to attending this class. 25 | P a g e PREREQUISITES This course assumes that students have successfully completed all required prerequisites prior to attending this class. Prerequisite courses are: 37. CompTIA – IT Essentials Part “A” Hardware. 38. CompTIA – IT Essentials Part “B” Software. 39. CompTIA – Network+. 40. MCTS – Windows 7, Configuring 41. Cisco – Certified Entry Networking Technician COURSE OBJECTIVES Students must have a solid foundation-level of understanding of client operating system, basic computer systems and common Internet technologies. Students learn to install, troubleshoot and install Cisco networking systems that support end-users in an enterprise infrastructure. COURSE TOPICS The course provides students with the fundamentals to install, configure, implement, troubleshoot, support, administer, test and maintain networking systems. Course topics are: 1. 2. 3. 4. 5. 6. 7. 8. Describe how a Network Works. Configure, Verify & Troubleshoot a Switch. Implement an IP Addressing Scheme and IP Services. Configure, Verify and Troubleshoot Basic Router Operation and Routing. Explain and Select the Appropriate Administrative Tasks Required for a WLAN. Identify Security Threats to a Network. Implement, Verify and Troubleshoot NAT and ACLs. Implement and Verify WAN Links. Certified DTS Tower Climber Description: The Certified DTS Tower Climber course provides the highest level of safety training for all structures, industries and occupations to include the telecommunication industry. This course, based on the ComTrain curriculum, meets all federal standards for training in the USA. It is designed to include the OSHA required training listed in CFR’s 1910 and 1926 related to work at a wireless communication site. Specific areas addressed include site hazard assessment, mandated safety meetings, ANSI Z359 fall protection (PFAS and fall restraint techniques), fixed ladder usage, PPE & OPE and emergency contingency planning (including rescue techniques). The DTS Tower Climber training meets the requirements established by NATE (National Association of Tower Erectors) and American Tower Corp. All DTS Tower Climber instructors are certified by ComTrain the industry leader in Fall Protection, Climbing Safety and Rescue from extreme heights. Each instructor is current in ComTrain's Tower 26 | P a g e Climbing, Safety & Rescue curriculum and has completed ComTrain's courses in Authorized Climber/Rescuer and Advanced Competent Climber. 2013 Courses, Tuition & Fees Schedule Course Title Tuition *Books CCENT/Network CCNA/Network Certified Tower Climber CompTia Network+ CompTia Security+ EC Council Certified Ethical Hacking IT Essentials PC Hardware Part A IT Essentials PD Software Part B Microsoft Office Specialist MCTS Admin & Main Windows 7 $3,585 5,840 4,605 $32 32 225 3,585 3,585 3,585 Equipment Technology Fee Total $150 150 150 $3,735 5,990 6,434 39 30 36 150 150 150 3,735 3,735 3,735 3,585 65 150 3,735 3,585 65 150 3,735 2,920 65 150 3,070 3,585 60 150 3,735 1,679 *Purchased by student 27 | P a g e 28 | P a g e