Frank F

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Frank Lee

8462 Mississippi Blvd NW

Coon Rapids, MN 55433

Email: flee@leefnet.com

Mobile: (763)-732-2688

Professional Summary

Management and Leadership

Strategic Planning: Planning, developing, and implementation of information solutions to facilitating corporate directives and growth.

Risk Management: Implementing process and procedures to mitigate and provide contingency plans by maintaining communication with the various departments or stakeholders.

Efficiency and Creativity: Reduction in labor cost by automation and streamlining process and procedures.

Infrastructure management: Define network management, support, deployment and installation process and procedures.

Result driven: Consistently meet of exceed all goals and objectives

Coaching and Mentoring: Lead cross-functional teams with diverse technical backgrounds. Provide advance technical training to engineering staff.

Technical

Expert knowledge: Cisco, Nortel, 3Com, Motorola and Sync Research

Internetworking Design and Implementation: LAN/WAN design, implementation and troubleshooting with an emphasis on Cisco and Nortel Networks products, Systems administration and integration, programmer analyst, project management and network management.

Protocols and Technologies : DDS, T1, E1, Frame-Relay, X.25, DS-3, E3, ATM, ISDN, xDSL,

Cable, SONET, POS, IP, SMDS, BGP, OSPF, IGRP, EIGRP, RIP, SNA, STUN, SDLC, SDLLC,

RSRB, DLSW, CIP, VIP, BOOTP, DHCP, DNS, VoIP, VoFR, VoDSL-AAL2, VoCABLE, VoATM, NTP,

Decnet, IPX, PPP, VPN, L2TP, PPTP, IPSec, ODR, CRB, IRB, NetBIOS, HP OpenView, IBM TME10

NetView, NetCool, Aprisma.

Operating Systems and Platforms: Sun Solaris, HP/UX, DEC/Alpha, IBM RS/6000, NeXT, SCO,

Novell Netware, Windows NT/9X, MAC, OS/2, VAX/VMS.

Application and Programming: Programming and scripting experience includes C/C++, JAVA,

HTML, CGI, Visual C++, C-TREE, C-SCAPE, R-TREE, Assembly, Basic, Fortran, Access, Pascal,

SQL, C-Shell, K-Shell, Perl, Expect, AWK, JavaScript, PerlScript.

Troubleshooting Tools: Sniffer tools such as Fluke Meter, LAN Analyzer, Transcend, Network

General Sniffer(Sniffer Pro/DSS), NetScout, OPNET SP Guru, OPNET IT Guru, OPNET ACE, NetIQ,

NetQoS, Mercury Interactive’s Topaz and VuGen, and Visual.

Internetworking Experience

Enterprise Application Performance

Analyze and profile new applications on the corporate network for bandwidth usage, application behavior, and latency using Mercury Interactive’s Topaz and Virtual User Script Generator(VuGen), OPNet ACE,

OPNet SPGuru, NetIQ End2End, NetQoS SuperAgent Probe and Network General Sniffer.

Network Management

Manage NOC as 2 nd and 3 rd level network engineer using IBM TME10 Netview, NetCool, and Solarwinds

NMS. Developing network management tools to assist engineers to better utilized their time performing tedious tasks so they can concentrate on real network issues.

Internet Access/Remote Access

Design dialup services for mobile users using 3COM Remote AccessBuilder. Configure and setup of

Cisco AS5200/AS5300 remote access router with multi-T1 lines for corporate dialup access. Setup and configure VPN for remotely access their internal application and services using Cisco PIX and Checkpoint

Firewalls.

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Frank F. Lee

Project Management

Worked with account teams, program managers, implementation teams, engineering teams and others to determine the scope, technical requirements and coordinate the process of managing a customer for a major Network Managed Services vendor. Manage the migration of 3 rd party connections to the new infrastructure.

LAN/WAN Implementation

Implement Data Center LAN and WAN connectivity to corporate headquarter. Provide architecture to deploy a global MPLS core network. Perform detail network assessment, design and implementation for network migration and planning.

Data and Voice Convergence (IPT)

Design and support hosted Cisco Unified Communication servers for small, medium and large businesses using Cisco Call Manager, Cisco Gateway, Cisco Gatekeeper, Cisco Unity, Cisco IPCC Express, SynApps

VoIP Paging, Cisco Emergency Responder, CMG uOne and Mirapoint Messaging servers.

Network Security

Develop security architecture and standards for data transmission to ensure data integrity, confidentiality, and availability. Perform venerability assessment to evaluate the current network security infrastructure for potential threats for both internal and external access. Develop network security infrastructure design and support matrix. Develop procedures and/or process for security incident reporting, security management process, information access control, personal security, configuration management, audits, incidents recording, contingency plans, authentication and access controls, security trainings, and termination due to security violations. Perform system administration and maintenances for CheckPoint

FW-1, PIX, and Raptor firewall. Provide firewall support to remote access users and analyzing access logs. Analyze network traffic using protocol analyzers such as NAI Sniffer, Wandel, and EtherReal

Analyzer. CIS-SCAN tool for security benchmark the current level of system security for Solaris, HP,

Windows, and Linux operating systems.

LAN/WAN Troubleshooting

Extensive troubleshooting skills dealing with mix vendor networks of over 300+ customer networks with more than 12,000 routers and switches. Hands-on experiences with protocols such as VoIP, IPSec, SNA,

SRB, DLSW, STUN, SDLC, SDLLC, IP, IPX, DECNET, AppleTalk, RIP, OSPF, EIGRP, IGRP, BGP,

ODR, CRB /IRB, Bridging and NAT.

Career Summary

LEEFNET CONSULTING, LLC

12/11/2003-Present Independent Consulting

Seek new engagement opportunities and provide networking solutions for small, medium, and large businesses in and around the Minneapolis/St. Paul area. Provide computer and networking hardware and software solutions to the local communities. Manage corporate relations and business strategies as well as day-to-day operations. Provide onsite training for staff, individuals and clients on network protocols.

RANDSTAD TECHNOLOGIES

CONTRACT TO UNITED HEALTH GROUP - OPTUM

7/20/2015-Present Sr. Security Architect

The Security Solutions Architect is a hybrid of roles incorporating the following disciplines: technologist; researcher; consultant; and business partner. Our solutions architects work as part of cross-functional teams supporting clients with their information security needs. They are accountable for leading project work streams, synthesizing and analyzing complex data, and collaborating to develop high-quality client deliverables.

Primary Responsibilities:

Acting as a subject matter expert to guide and craft complex security solutions

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Frank F. Lee

Establishing security criteria based on business, compliance, risk reduction and use cases

Providing solution architecture driven by regulatory compliance and customer security policies

Creating and maintaining required Security Architecture documentation

Recommending security controls, improvements, upgrades, and/or purchases

Collaborating with peers and other technology professionals to create high quality solutions

Partnering with PMO to provide trusted consulting services to clients

SIGNATURE CONSULTANTS, LLC

CONTRACT TO COMPREHENSIVE PHARMACY SERVICES

11/6/2013-4/11/2014 Network Consultant

Works to design infrastructure solutions to meet application and client needs including problem definition, process requirements, proposed solutions, and implementation plan.

Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams and charts.

Prepares, tests, and installs solutions by determining and designing system specifications, standards, and requirements. Improves operations by conducting systems analysis, recommending changes in policies and procedures, and identifying enhancements.

Documents required software and hardware for new solutions including obtaining required information from vendors; recommending purchases; testing and approving products.

Updates job knowledge by studying state-of-the-art tools, techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Protects CPS and client businesses by keeping information confidential.

Provides information by collecting, analyzing, and summarizing service issues

Accomplishes engineering and organization mission by completing related results as needed.

Designs network solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Cisco UC540, PRI Gateways, CUCM, Unity

PARALLEL TECHNOLOGIES, INC

3/16/2012-1/16/2013 Senior Principal Engineer

The Principal Network Engineer is part of a team responsible for providing technical engineering services for network infrastructure components. Network engineering services include all engineering activities required to design, implement, and maintain network, security, wireless, and voice technologies and solutions. Works closely with peers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. The role would be to implement these solutions as well as help integrate them with other technologies like Cisco Unified

Communications.

Strong Cisco Voice experience with Unified Communications Manager, Unity/Unity Connection,

QoS, Presence, Contact Center Express, Informacast or AtHoc, and integration with 3rd party applications.

Cisco Networking and Cisco Wireless.

C onfigure and support Cisco ASA’s – VPN’s, IPS, NAT, ACL’s, etc.

Benchmark, analyze, report on and make recommendations for the improvement and growth of the network infrastructure and VOIP systems.

Expertise in virtualization at the server and desktop level with end-to-end planning and management experience across all applications, infrastructures and parallel activities.

Excellent documentation skills with the ability to create professional customer deliverables.

Work on deployment, monitoring, maintenance, development, upgrade and support of all network systems, including routers, switches, firewalls, IDS/IPS, VPN, and VOIP.

Work with peers to analyze network performance issues and identifying potential solutions.

Assist with the creation of policies and procedures, including those for design, implementation, and maintenance for review and approval by management.

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Frank F. Lee

Provide guidance and leadership to the work of others on the team and serves as a technical knowledge source within the organization

APEX SYSTEMS

CONTRACT TO CENTURYLINK

7/1/2011-1/13/2012 Contractor (Design Engineer/Teir-3 support)

Tier 3 Engineer working with customers, clients, sales engineers doing break/fix, pre and post sales technical engineering and development. Handle support for Cisco, Juniper, Adtran, Shortel, and Avaya products.

Adtran TA924e, NetVenta 12XX, 13XX, 3X00, 7XXX

Force10 Adit 600 Router/VoIP Gateway

Cisco Cisco 2600/XM, Cisco 1700, Cisco 1800, Cisco 2800, Cisco 2900, Cisco 3600, Cisco 3700,

Cisco 3800, Cisco 3900, Cisco 7600, WS-C2900, WS-C3550, WS-C3560, WS-C3750, WS-

C6509

SIP trunks, H.323 Gateways, MGCP Gateways

RHI – ROBER HALF INTERNATIONAL

CONTRACT TO WELLS FARGO BANK

12/23/2009-6/30/2011 Contractor (Solution Architecture)

Network Architecture designs technical solution for Wells Fargo. They focus on research and test new technologies / hardware and determine what is needed to be able to implement what the Architects.

Some of the projects are wireless technologies, implementing QOS, MPLS upgrades, integrating Wachovia, etc. Once the technical solution has been designed it goes into testing to get certified prior to be put into production. Once the solutions have been certified they had it off to another team of engineers to be implemented. Establish standardization router configuration, Quality of

Services/Class of Services, recommendations for network management, security, network equipment,

IOS versions, and implementation plans.

Cisco 7204/6VXR, Cisco 7500, Cisco 3700, Cisco 3600, Cisco 2600/XM, Cisco 881, Cisco 1600,

Cisco 1700, Cisco 1800, Cisco 2800, Cisco 3800, Cisco 4000/4500, Cisco 7600, CRS-8/S, CRS-

8/40, Nexus 5K/7K, WS-C2900, WS-C3500, WS-C3550, WS-C3560, WS-C3750, WS-C6509,

WS-C4003, WS-C4500, WS-C4900, WS-C5500

Working with HPNA, Expect scripting, Perl scripting, JAVAJSP scripting, Access DB, Postgress

DB, SharePoint data mining.

Monthly executive reporting (LKPIs), PowerPoint presentation, Access DB and Excel charts and graphs

LOCAL GOVERNMENT INFORMATION SYSTEMS (LOGIS)

12/13/2010-Present Contractor

Network Architecture designs technical solution for LOGIS. Design and implement Unified

Communication services for the various consortiums.

Cisco 3700, Cisco 2800, Cisco 3800, Cisco 3900, Cisco 7600, WS-C3560, WS-C3750, WS-

C6509

CUCM, UCCX, CER, CUC, CUP, Unity, CQM, Syn-Apps paging, H.323, MGCP, E911, UCCX scripting, Exchange integration, custom phone API

Cisco IP Phones (791X, 792X, 793X, 794X, 796X, 7970X)

GLOW NETWORKS

CONTRACT TO CISCO SYSTEMS

1/4/2009-11/20/2009 Network Consultant Engineer

Network Consultant Engineers are assigned to AT&T Mobility to work on the National Data Center

Resiliency and Optimization Project. The project teams will take the necessary steps to improve network

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Frank F. Lee symmetry and resiliency across the four National Data Centers including the development of implementation plans for network changes while minimizing impact to all running services.

Discuss and identify key issues impacting and stability of National Data Center.

Develop Engineering Plan documenting design strategy and steps required to implement changes focusing on layer 1-3 optimization.

Network Discovery (audit) and Gap Analysis.

Implement network changes by developing MOP (Method of Provisioning).

ANALYSTS INTERNATIONAL INC

8/13/2007-10/31/2008 Solutions Architect

Solutions Architects for An alysts International’s Unified Communications practice are responsible for driving business through presales as well as providing delivery of designs, implementation planning and deployments. Act as a subject matter expert in Cisco Routing & Switching and/or Cisco Unified

Communications. Solutions Architects are provide leadership to the practice by the sharing of knowledge to the sales and delivery organizations. Participate in both Pre and Post sale support. Create SOW and respond to RFI/RFPs with the sales and management team.

Proficient skills with RIP/RIPv2, IGRP, EIGRP, OSPF, IS-IS, BGP routing protocols

Core Routing & Switching with Cisco 76xx, 65xx and 45xx switches

Cisco Router Platforms (18xx, 26xx, 37xx, 28xx, 38xx,72xx)

Site to Site VPN, DMVPN

IP Telephony Design and Implementation

SIP, H.323 and MGCP Gateway Protocols and Gatekeeper

Unified CallManager versions 4.x, 5.X, 6.X

Unified Contact Center Express 4.5(2)/5.X

Unity VM and UM 4.X/5.X

Cisco Emergency Responder 2.X

Syn-Apps IP Phone paging

Traffic Engineering through Quality of Service for LAN & WAN

PIX Firewall s

Checkpoint Firewalls

P3 - PROFESSIONAL PROJECT PARTNERS, INC.

CONTRACT TO BEST BUY COMPANY

5/16/2006-2/16/2007 Senior Network Engineer

Experience working with security appliances such as Checkpoint and Cisco PIX. Serves as a Senior

Information systems Security Engineer within the BestBuy/Accenture group. Develops, designs, and provides implementation assistance, and Level III administration of network technical security solutions.

Responsible for deploying an intrusion detection systems (IDS) into the BestBuy environment. Perform firewall change management requests and provide 3 rd level support for all security incidents within

BestBuy/Accenture.

CheckPoint FW-1 NG

Cisco PIX

Cisco Catalyst 6509

Cisco Firewall Service Module (FWSM)

ISS RealSecure IDS

ISS Proventia A201 IDS

ISS Proventia G2000 IPS

ISS Proventia G1200 IPS

ENVENTIS TELECOM

9/26/2005-5/15/2006 Senior Network Engineer

Experience maintaining a public switch network to VoIP using 5300, 5400 and/or 5800. Experience with

Cisco Call Manager. Experience with Unified Messaging. Expert knowledge in LAN/WAN protocols, network tools to aid in fault isolation and resolution, network security and access methods such as PIX

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Frank F. Lee firewall design, VPN design, configuration, and support, or working knowledge in IP telephony. Design and architecture Enventis MPLS core network upgrade. Design and support Encompass VoIP services offering. Provide pre and post sales support for the Encompass VoIP services and solutions.

Cisco 7600, Cisco 7206VXR, Cisco 3640/60, Cisco AS5300, Cisco AS5850, Cisco 2621XM,

Catalyst 3524/48, Catalyst 3550, Cisco Catalyst 3750, Cisco Catalyst 6509, Cisco Catalyst 4003.

Cisco Call Manager

Cisco IPCC Enterprise/IPCC Express

CMG uOne

Mirapoint Messaging Server

MPLS

ATI – ADVANCE TECHNOLOGIES INTEGRATION, INC.

CONTRACT TO CITIGROUP – DERIVATIVES MARKETS, INC.

6/16/2005-10/31/2005 Contractor

Provide design and implementation support for Citigroup acquisition of Knights Financials. Perform installation and support for CheckPoint Firewalls for all traffic to and from CDMI. Migrate all customer circuits from Knights Financials to CDMI.

Cisco 7206VXR, Cisco 3640/60, Cisco 2621XM, Catalyst 3524/48, Catalyst 3550, Cisco Catalyst

6509, Cisco Catalyst 4003

Checkpoint NG (Nokia Appliance)

RHI – ROBER HALF INTERNATIONAL

CONTRACT TO METRIS COMPANIES, INC.

1/3/2005-9/26/2005 Contractor

Act as the subject matter expert for Metris to aide Network Services in a successful deployment of MPLS across Sprint’s Peer-less IP infrastructure. Provide design and implementation documentation for the

MPLS migration. Establish standardization router configuration, Quality of Services/Class of Services, recommendations for network management, security, network equipment, IOS versions, and implementation plans.

Cisco 7206VXR, Cisco 3640, Cisco 2621XM, Catalyst 3524/48, Catalyst 3550, Catalyst 3750,

Cisco Catalyst 6509, Cisco Catalyst 4003

Network General Sniffer

Network Observer

RHI – ROBER HALF INTERNATIONAL

CONTRACT TO LEAGUE OF MINNESOTA CITIES

6/21/2004-Present Contractor

Provide design and implementation plan for LMC with network equipment, configurations, costs, configuration standards, design, implementation plan and recommendations that are in line with the business and operational needs of the company. Lead the project to implement the migration from start to finish and ensure a smooth transition of functional support by providing full turnover documentation.

Cisco 4507R, Cisco 4506

Cisco PIX 515E UR 6.3(3)

Cisco 2501, Cisco 2620

Cisco Wireless AP1200

RHI – ROBER HALF INTERNATIONAL

CONTRACT TO US BANK

10/7/2004-12/15/2004 Contractor

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Frank F. Lee

Provide project management and engineering for firewall migration for both internal and external customer network connectivity. Discover, design, and coordinate the migration of the existing network connectivity to the new infrastructure. Work with all site contacts to plan, engineer, and migration the current infrastructure during specific change management windows. Design and formulate all steps required for circuit moves, network configurations, firewall rules, hardware replacements, QA, application testing, blackout, and engineering resource.

Sidewinder Firewall policy migration

CiscoWorks

Cisco routers and switches, 3COM routers and switches

AIC – ANALYSTS INTERNATIONAL INC.

CONTRACT TO CARGILL INC.

7/6/2004-10/5/2004 Contractor

Provide technical resource and support for Small Office VPN sites. Install and upgrade all Nokia platform to IPSO 3.7.1 and CheckPoint Firewall-1 software to NG R55 with AI globally within Cargill. Implement firewall policy change request and provide recommendations and solution testing for field installations.

Configure Site-to-Site VPN tunnels for B2B access to specific applications, systems, and services.

Reduce the cost of deployment by coming up with innovative methods of reusing existing hardware to minimize downtime and the purchase of new replacement hardware.

Nokia IP30, Nokia IP40, Nokia IP120, Nokia IP130, Nokia IP330, Nokia IP350, Nokia IP440,

Nokia and IP530

Checkpoint FW-1 NG R55 with Application Intelligence

Provider-1

RHI – ROBER HALF INTERNATIONAL

CONTRACT TO THE ST. PAUL COMPANIES

2/16/2004-5/18/2004 Contractor

Provide technical support for overall network operation center. Implement network change request and provide 2 nd and/or 3 rd level support the network operation center. Provide recommendations and solution testing for field installations. Implement firewall changes on CheckPoint Firewall-1 NG R55 for internal and external access. Setup and configure Cisco VPN 3030 Concentrators for remote access from remote field offices. Configure LAN-2-LAN tunnels for B2B access to specific applications, systems, and services.

CheckPoint FW-1 NG R55

F5 BIG-IP LoadBalancer 520

Cisco VPN 3030 Concentrator

Cisco IOS Firewall

Cisco Routers - (Cisco 7513, 7204, 4000, 3620, 2611, 2511, and 2509)

Cisco Switches - (6509, 5500, 4003, 3550, 2948, and 2924XL)

NAI Distributed LAN/WAN Sniffer

SCHLUMBERGER NETWORK SOLUTIONS

1/1/2003-12/10/2003 Technical Architect I

The NIS Technical Consulting group completed the development and deployment of its Service Lines in order to increase worldwide Consulting revenue. The Service Line Packages support the activities undertaken by the consultants in the NIS Technical Consulting throughout Schlumberger.

It is a standardized method of selling or providing network consulting services to clients such as GAP Analysis,

LAN/WAN Network Design and Implementation, Network Inventory and Audit, Network Application

Qualification Process, and Network Management. It enables all consultants to respond quickly to RFPs and RFIs and deliver consistent service quality to clients. The globally deployed Service Line Packages will provide the processes, methodologies, and tools required to deliver quality-consulting services to our

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Frank F. Lee clients.

Continue to provide 3 rd level support to the support help desks and DeXa.Net engineering for escalations and network related issues.

OPNET IT Guru / ACE

SolarWinds Network Performance Management

NetQoS

NetIQ End2End Network Performance Management Suite

SCHLUMBERGER NETWORK SOLUTIONS

10/8/2001-12/31/2002 Chief Network Architect

Develop commercial best practice design and document templates that become architectural and engineering standards. Provide technical leadership for development the architecture of Schlumberger’s

MPLS Core Network DeXa.Net, Quality of Services(QoS), Performance, and SLA Services. This includes the differentiated Services Classes, admission control and enforcement, edge services scripting, core and customer edge routing protocol pass through, SLA provisioning enforcement, and assurance. I act as design authority for the DeXa.Net Core Network, QoS, performance, and SLA assurance of all customers

MPLS VPN. Develop solutions and act as pre-sale and post sale support for DeXa.Net Core Network services. Provide 3 rd level support to the support help desks for escalations and network related issues.

NetCool – Network Management, Event Management, WebTop

InfoVista – Reports

Cisco RME

CheckPoint FW1

Cisco PIX 501, 525

Cisco IOS Firewall

NAI Sniffer

Cisco Secure ACS

CiscoWorks2000

SolarWinds Network Performance Management

OPNET SP Guru

OPNET IT Guru / ACE

Spirent SmartBits 200/6000 Traffic Generator

CPLANE L3-VPN Activator

IC-PARC Traffic Optimizer

Cisco Routers(GSR 12016/12416, 10720, 7206VXR, 7513, 4000, 3600, 2600)

Cisco Switches(Cat 6509, Cat 5500, Cat 4003, Cat 3508, Cat 2948)

AT&T SOLUTIONS

5/24/2001-10/7/2001 System Engineer/Manager

Manage a team of 4 engineers around the globe to support 24x7 engineering designs and implementation.

Systems Engineers work directly with AT&T Clients, as a member of a larger Outsourcing Team, and are responsible for Design, Engineering and Implementation Technical Support. Responsibilities of this position include the following: Assessing technical and deployment requirements and developing the technical solution. Development of the System Design Document(SDD), specification of the Network

Equipment, development and documentation of the addressing plans, logical assignments and feature configurations. Ensuring compliance with the SDD during network deployment and providing tiered support to other technical team members during implementation. Developing technical migration plans and acceptance test criteria and act as the technical expertise in the area of network and equipment configuration.

Concord Network Health

Enterprise Network Design – Cisco Routers/Switches

HP OpenView

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Cisco IOS Firewall

NETIGY CORPORATION

1/3/2000-4/15/2001 Sr. Principal Consultant/Consulting Manager

As a Senior Principal, I am tasked to function as what I consider to be a Team Leader for the Consultants located in Raleigh, NC. In performing this function, I handle the minor immediate needs of the Raleigh,

NC, Consultants. I assist the Account Executive (AE) on Sales Calls. Provide technical expertise, make inquiries of the potential or existing Clients needs, and helps the AE build a winning strategy or approach.

Participate in infrastructure architect pre/post sales activities and during the Proposal writing process.

Regional resource or “Go to Resource” for consultants in need of Infrastructure knowledge and assistance. Provide Project Leadership (or Liaison) between the Netigy Project Team and the Client.

Infrastructure Architecture knowledge and experience in Client engagements. In addition I help the

Customer Manager and Account Executives identify follow-up engagements, client budget issues/requirements, Political and Organizational Structure, etc. Manage AT&T Solutions project to build a tools server for managing the customer networks and collect network resources.

Instructor engagement for Cisco Systems to build and teach Cisco internal Engineers the latest Cisco EFT deployment solutions such as VoIP, VoFR, VoDSL, VoATM and VoCable solutions.

CheckPoint FW-1

Cisco PIX 501, 506E, 515

Sonic Firewall

Cisco IOS Firewall

Network General Sniffer

Optimal Application Expert

Network Design – Cisco Routers

Training – Cisco Early Field Trial training and development

Cisco Unity Messaging Server

Spirent H323/SS-7 Gateway simulator, SmartBits 2000

Cisco Call Manager

Sun-Ray, Sun Cobalt Cube, Sun Netra-T1, Sun E220R, Sun E420

Routers/Switches – (Cisco 1700, 2500, 2600, 3600, 6130/6160/6260 DSLAM, 6400, 6732 GR-303

Voice Gateway, uBR7200, 7513, Cat 3550, Cat 3548, Cat 3508, Cat 5509, 6509, MGX 8850, BPX

8620)

MCI WORLDCOM COMMUNICATIONS INC

12/1/97-12/31/1999 3 rd Level Senior Engineer

The roles and responsibility of the 3 rd Level Sr. Engineer are to provide the WAN Managed Services for

300+ customers and deliver superior customer services by resolving complex customer issues on a 24x7 schedule from management or 2 nd Level Engineers. Attend customer briefings to address customer concerns and represent the interest of the network management. Establish standards for network design and management acceptance criteria for existing and new customers being manage by the network management center. Provide management with recommendations and research ways to provide engineers with better tools to manage customer network efficiently. I design the internal lab with a Unix

Tftp Server, NT Server, and Novell Netware to simulate traffic and to allow for remote access. I act as the technical resource for 1 st and 2 nd level team members who need of advise or direction in order to diagnosing and resolve network related issues.

HP OpenView

Netscout Manager/Probe monitoring DS3/T1 interfaces.

Concord NetHealth – Lifecycle Performance Management, NetHealth Administration and operation for version 4.0 and 4.1

Network General Sniffer – Distributed Sniffer Pro

IBM NetView TME/10

Data Center Development

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Knowledge Base Deployment

Citrix Wincenter

ServiceSoft KnowledgeBase

Cisco Routers

Bay Routers

Sync Research Frads

Raptor Firewall

Cisco IOS Firewall

DACS

HP/UX

Sun E250, Ultra5/10, E1000, E3000, E4500, and StorEdge A5200, Veritas Volumne Manager

Dell OptiPlex Servers

BUTLER TECHNOLOGY SOLUTIONS, INC.

7/14/1997-11/30/1997 MCI Project Engineer

Responsibilities included Integration of customer networks into MCI's Global Network Operation Control

Centers, train 7x24 support engineers on the customer's network and network requirements, provide support to and during the migration process, and ensuring the documentation in correctly entered into the web server. Work with project's account teams, program managers, implementation team, engineering team and other support teams to determine the projects scope, technical requirements, and the GNMC's role. Coordinate receipt of finished documentation from the groups responsible for it's generation.

Communicate the GNMC's requirements for acceptance of the account. Act as the primary point of contact between the GNMC and external groups for any installation issues relating to the GNMC such as acceptance criteria, Change Management for Documentation, Application, Capacity and any procedural issues for customer and external organizations on non-trouble related technical issues concerning the

GNMC.

Frame-Relay/Lease Line utilization Reports

Frame-Relay, T1/E1, DS3, ATM, and DACS

HP OpenView

IBM NetView TME/10

Network General Sniffer

LOWE’S COMPANIES, INC., NORTH WILKESBORO, NC

6/19/1995-7/9/1997 MIS Analyst III

Responsibilities included implementing Client/Server software configurations. Analysis and designed of the current and future network infrastructure for Lowe’s Regional Distribution Centers and stores. Support applications running on Novell 3.12, Novell UnixWare, Windows NT, Windows 95 and Windows for

Workgroup. Perform research and development on new hardware, Operating Systems and applications.

Perform system configuration of RS/6000 and PC(s) for deployment. Provide 3rd level problem determination and support for 400+ sites on software, PC hardware, and network related issues. Perform network analysis and trouble shooting using Fluke Meter, Bay Site Manager, Transcend, Network General

Sniffer, and Lanalyzer.

Analyze, coordinate, perform, inspect and provide network and system design information to the

Distributed Systems Operations staff. I perform the installation, service, maintenance, scheduling, vendor relations, customer service, training, and product evaluation to the organization. I support the end user for all telecommunications and related systems issues in Distributed Systems Operations supported locations.

CheckPoint FW-1

Network General Sniffer – Ethernet/Token-Ring/T1 adaptors

Fluke Meter

Lanalyzer – traffic capture

Cisco Routers

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Bay Routers

Windows NT

Novell Netware

AIX RS/6000

Windows NT workstations

IBM Thinkpads

IBM Desktop

Compaq Proliant Servers

Compaq Deskpro workstations

Citrix Wincenter

HP OpenView

RADIATOR SPECIALTY COMPANY, CHARLOTTE, NC

10/4/1993-6/15/1995 Network Services Manager

Responsibilities included migrating database from an existing VM/S to a Client/Server Network environment. Analysis and designed of the current network. Wrote applications and reporting tools using

C/C++, C-TREE, R-TREE, and C-SCAPE. Administered Novell 3.11, SCO-UNIX, Windows NT and

Windows for Workgroup. Installed hardware and software configured setup of workstations, end-users support of software and hardware.

Novell Netware

Bay Switch/Router

HP Switch

SCO Unix

Windows NT

Windows 3.x

Wide Area Network (T1, Fractional-T1)

CONTRACT DATA SERVICES, INC., WINSTON-SALEM, NC

8/30/1993-10/1/1993 Information Systems Consultant

Performed technical support for technicians and clients onsite. Supported the following: Installation of

NCR and PS/2 machine, IBM Token-Ring, IBM 3270 Card, IBM PCMCIA Token-Ring Card, IBM PCMCIA

Fax/Modem Card, NEC UltraLite VERSA, IBM Think-Pad, HP IIIsi/IV with HP JetDirect card. Setup and support for OS/2 version 1.3/2.0 running on PS/2 and NCR machines, IBM 3270 Communication software for OS/2, IBM OS/2 Communication Manager, OS/2 Extended Services, IBM LAN and Token-Ring software for OS/2 and Novell Netware for OS/2, and AttachMate 3270 for Windows.

Novell Netware

OS/2 Server

OS/2 Workstation

AS400

IBM PS/2 Workstations

NCR PC Workstations

ADTECH - ADVANCED TECHNOLOGY DISTRIBUTORS, TURLOCK, CA

2/4/1993-7/30/1993 Systems Analyst and Administrator

Developed systems base on customer’s requirement. Write bids and customer contracts. Attended bidder’s conferences and evaluate current systems for customers, LAN/WAN consultant. Maintain Novell

Netware 3.11, LANtastic, Novell Lite, and Windows for Workgroups for customers and Adtech. Installed and service networks, ordered parts from vendors, provide technical support to customers’ onsite and over the phone.

Pre and post sales for desktop and network solutions

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Frank F. Lee

PC Clone hardware installation and support

Novell Netware Administrator and support

School district sales representative, installation, and support

Technical Summary

Internetworking

Equipment

Cisco 16xx, 25xx, 3000, 36xx, 4xxx, 5xxx, 65XX, 6400, uBR 72xx, 7xx,

75xx, 76XX, 10xx and 12xx routers, CRS-1, NEXUS 5K/7K, all Catalyst switches up to LightStream 1010, Cisco IP/VC 3510 Multipoint Control Unit

(MCU), the Cisco IP/VC 3520 and IP/VC 3525 Videoconferencing

Gateways, and the Cisco IP/VC 3530 Video Terminal Adapter (VTA),

Tanberg Video Conferencing Center, Nortel Routers and switches, 3COM,

Sync Research, plus a wide array of other networking products including

LAN and WAN products.

Network Operating

Systems

SUN Solaris, Sun-Ray, HP/UX, DEC/Alpha, SCO Unix, RedHat, Sun

Cobalt Cube, IBM RS/6000, NeXT, Novell Netware, MAC, OS/2, Windows

2K,2K3,2K8/NT/9X/3.XX, VAX/VMS, Novell UnixWare, DOS, VMWare

Workstation/Server/ESX/ESXi.

Hardware and equipment Sun (Sun-Ray, Netra T1, Ultra 5/10/60, E2, E220R, E E420R, E250,

E1000, E3000, E3500, E4500, E6000, Sun Fire V120/280/480, Storage

Edge A1000/D1000, Sun Cobalt), IBM AIX RS/6000

320/590/F40/F50/F80/SP2, Dell Power Edge/Optiplex/Laptops/Desktops,

Compaq ProLiants/Laptops/Desktops, IBM Desktop/Servers/Laptops,

NeXT, HP 9000, IBM PC Clones Abit/Asus/SuperMicro/MSI/Gigabyte/Intel,

Apple MAC, DEC/Alpha

Networking Applications DNS, WINS, NetViz, Visio, Sniffer, HP Sniffer Probe, Cisco Network

Registar, QIP, Cisco Network Designer, Optimal Expert/Preview, OPNET

IT/SP Guru

Firewalls

Network Management

PC Firewall, PIX, Raptor, Check-Point Firewall, Cisco Firewall IOS, IPSec and 3DES, Check-Point VPN, Cisco VPN, Cisco IOS EasyVPN

IBM TME10 Netview, HP OpenView, CiscoWorks, SPECTRUM, Transcend plus RMON probes, NetCool, Solarwinds, MRTG

Network Test Equipment NAI Sniffer, Fluke, LAN Analyzer, HP Probe, Netscout, Visual, SmartBits

Network Protocols TCP/IP, IPX, SNA, DLSW, SRB, SRTB, RIP, X.25, AppleTalk, DECnet, IS-

IS, SNMP, RIP, OSPF, EIGRP, IGRP, MP-BGP and BGP.

LAN Topologies 10/100/1000 Ethernet, POS, Token Ring, FDDI, ATM and wireless.

WAN Topologies HDLC, Frame Relay, ISDN, PPP, PPPoA, VPN, IPSec(DES, 3DES), L2TP,

PPTP, PAT/NAT, MPLS, X.25, T1, DS3, OC-3, OC-12, OC-48, TDM,

ATM, Wireless, SMDS, SONET, POS, SS7, Voice over Frame-Relay,

Voice over ATM, Voice over IP, Voice over ADSL, Voice over Cable, Cisco

CallManager, Cisco Unity Messaging Server, Cisco IP/VC Conferencing.

Programming Languages Perl, Expect, Java, JSP, ASP, VB, PHP, PyThon, CGI, HTML, Joomla

CMS, DotNetNuke CMS, Apache/Apache Tomcat, IIS, MySQL DBA,

Postgress SQL DBA, Oracle DBA, MSQL DBA, Access DBA, C, C++,

Visual C, Shell scripting in Unix/Linux, Fortran and Assembly.

Training Cisco: Advanced Router Configuration, Catalyst switches, VOIP, Campus

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Frank F. Lee

ATM, CIT, CID, ICRC, AS5200, OSPF, BGP, Advance MPLS, OPNET SP

Guru, Intro/Advance Bay Router Configurations, Concord

Administrator/Performance Management, Microsoft Certified Systems

Engineer, advance Perl Programming. Many other training programs as well

Education

B.S., Washington State University, Pullman, WA

Major: Mathematics/Computer Science

Cisco Certified Internetworking Expert (CCIE# 5050)

CCIE Voice (Written Exam – Preparing for CCIE Voice Lab)

Microsoft Certified Systems Engineer 2000 (MCSE #2100725)

Nortel Certified Network Specialist

NetAnalyst Certified

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