Frank Lee
8462 Mississippi Blvd NW
Coon Rapids, MN 55433
Email: flee@leefnet.com
Mobile: (763)-732-2688
Management and Leadership
Strategic Planning: Planning, developing, and implementation of information solutions to facilitating corporate directives and growth.
Risk Management: Implementing process and procedures to mitigate and provide contingency plans by maintaining communication with the various departments or stakeholders.
Efficiency and Creativity: Reduction in labor cost by automation and streamlining process and procedures.
Infrastructure management: Define network management, support, deployment and installation process and procedures.
Result driven: Consistently meet of exceed all goals and objectives
Coaching and Mentoring: Lead cross-functional teams with diverse technical backgrounds. Provide advance technical training to engineering staff.
Technical
Expert knowledge: Cisco, Nortel, 3Com, Motorola and Sync Research
Internetworking Design and Implementation: LAN/WAN design, implementation and troubleshooting with an emphasis on Cisco and Nortel Networks products, Systems administration and integration, programmer analyst, project management and network management.
Protocols and Technologies : DDS, T1, E1, Frame-Relay, X.25, DS-3, E3, ATM, ISDN, xDSL,
Cable, SONET, POS, IP, SMDS, BGP, OSPF, IGRP, EIGRP, RIP, SNA, STUN, SDLC, SDLLC,
RSRB, DLSW, CIP, VIP, BOOTP, DHCP, DNS, VoIP, VoFR, VoDSL-AAL2, VoCABLE, VoATM, NTP,
Decnet, IPX, PPP, VPN, L2TP, PPTP, IPSec, ODR, CRB, IRB, NetBIOS, HP OpenView, IBM TME10
NetView, NetCool, Aprisma.
Operating Systems and Platforms: Sun Solaris, HP/UX, DEC/Alpha, IBM RS/6000, NeXT, SCO,
Novell Netware, Windows NT/9X, MAC, OS/2, VAX/VMS.
Application and Programming: Programming and scripting experience includes C/C++, JAVA,
HTML, CGI, Visual C++, C-TREE, C-SCAPE, R-TREE, Assembly, Basic, Fortran, Access, Pascal,
SQL, C-Shell, K-Shell, Perl, Expect, AWK, JavaScript, PerlScript.
Troubleshooting Tools: Sniffer tools such as Fluke Meter, LAN Analyzer, Transcend, Network
General Sniffer(Sniffer Pro/DSS), NetScout, OPNET SP Guru, OPNET IT Guru, OPNET ACE, NetIQ,
NetQoS, Mercury Interactive’s Topaz and VuGen, and Visual.
Enterprise Application Performance
Analyze and profile new applications on the corporate network for bandwidth usage, application behavior, and latency using Mercury Interactive’s Topaz and Virtual User Script Generator(VuGen), OPNet ACE,
OPNet SPGuru, NetIQ End2End, NetQoS SuperAgent Probe and Network General Sniffer.
Network Management
Manage NOC as 2 nd and 3 rd level network engineer using IBM TME10 Netview, NetCool, and Solarwinds
NMS. Developing network management tools to assist engineers to better utilized their time performing tedious tasks so they can concentrate on real network issues.
Internet Access/Remote Access
Design dialup services for mobile users using 3COM Remote AccessBuilder. Configure and setup of
Cisco AS5200/AS5300 remote access router with multi-T1 lines for corporate dialup access. Setup and configure VPN for remotely access their internal application and services using Cisco PIX and Checkpoint
Firewalls.
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Frank F. Lee
Project Management
Worked with account teams, program managers, implementation teams, engineering teams and others to determine the scope, technical requirements and coordinate the process of managing a customer for a major Network Managed Services vendor. Manage the migration of 3 rd party connections to the new infrastructure.
LAN/WAN Implementation
Implement Data Center LAN and WAN connectivity to corporate headquarter. Provide architecture to deploy a global MPLS core network. Perform detail network assessment, design and implementation for network migration and planning.
Data and Voice Convergence (IPT)
Design and support hosted Cisco Unified Communication servers for small, medium and large businesses using Cisco Call Manager, Cisco Gateway, Cisco Gatekeeper, Cisco Unity, Cisco IPCC Express, SynApps
VoIP Paging, Cisco Emergency Responder, CMG uOne and Mirapoint Messaging servers.
Network Security
Develop security architecture and standards for data transmission to ensure data integrity, confidentiality, and availability. Perform venerability assessment to evaluate the current network security infrastructure for potential threats for both internal and external access. Develop network security infrastructure design and support matrix. Develop procedures and/or process for security incident reporting, security management process, information access control, personal security, configuration management, audits, incidents recording, contingency plans, authentication and access controls, security trainings, and termination due to security violations. Perform system administration and maintenances for CheckPoint
FW-1, PIX, and Raptor firewall. Provide firewall support to remote access users and analyzing access logs. Analyze network traffic using protocol analyzers such as NAI Sniffer, Wandel, and EtherReal
Analyzer. CIS-SCAN tool for security benchmark the current level of system security for Solaris, HP,
Windows, and Linux operating systems.
LAN/WAN Troubleshooting
Extensive troubleshooting skills dealing with mix vendor networks of over 300+ customer networks with more than 12,000 routers and switches. Hands-on experiences with protocols such as VoIP, IPSec, SNA,
SRB, DLSW, STUN, SDLC, SDLLC, IP, IPX, DECNET, AppleTalk, RIP, OSPF, EIGRP, IGRP, BGP,
ODR, CRB /IRB, Bridging and NAT.
LEEFNET CONSULTING, LLC
12/11/2003-Present Independent Consulting
Seek new engagement opportunities and provide networking solutions for small, medium, and large businesses in and around the Minneapolis/St. Paul area. Provide computer and networking hardware and software solutions to the local communities. Manage corporate relations and business strategies as well as day-to-day operations. Provide onsite training for staff, individuals and clients on network protocols.
RANDSTAD TECHNOLOGIES
CONTRACT TO UNITED HEALTH GROUP - OPTUM
7/20/2015-Present Sr. Security Architect
The Security Solutions Architect is a hybrid of roles incorporating the following disciplines: technologist; researcher; consultant; and business partner. Our solutions architects work as part of cross-functional teams supporting clients with their information security needs. They are accountable for leading project work streams, synthesizing and analyzing complex data, and collaborating to develop high-quality client deliverables.
Primary Responsibilities:
Acting as a subject matter expert to guide and craft complex security solutions
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Frank F. Lee
Establishing security criteria based on business, compliance, risk reduction and use cases
Providing solution architecture driven by regulatory compliance and customer security policies
Creating and maintaining required Security Architecture documentation
Recommending security controls, improvements, upgrades, and/or purchases
Collaborating with peers and other technology professionals to create high quality solutions
Partnering with PMO to provide trusted consulting services to clients
SIGNATURE CONSULTANTS, LLC
CONTRACT TO COMPREHENSIVE PHARMACY SERVICES
11/6/2013-4/11/2014 Network Consultant
Works to design infrastructure solutions to meet application and client needs including problem definition, process requirements, proposed solutions, and implementation plan.
Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams and charts.
Prepares, tests, and installs solutions by determining and designing system specifications, standards, and requirements. Improves operations by conducting systems analysis, recommending changes in policies and procedures, and identifying enhancements.
Documents required software and hardware for new solutions including obtaining required information from vendors; recommending purchases; testing and approving products.
Updates job knowledge by studying state-of-the-art tools, techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects CPS and client businesses by keeping information confidential.
Provides information by collecting, analyzing, and summarizing service issues
Accomplishes engineering and organization mission by completing related results as needed.
Designs network solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
Cisco UC540, PRI Gateways, CUCM, Unity
PARALLEL TECHNOLOGIES, INC
3/16/2012-1/16/2013 Senior Principal Engineer
The Principal Network Engineer is part of a team responsible for providing technical engineering services for network infrastructure components. Network engineering services include all engineering activities required to design, implement, and maintain network, security, wireless, and voice technologies and solutions. Works closely with peers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. The role would be to implement these solutions as well as help integrate them with other technologies like Cisco Unified
Communications.
Strong Cisco Voice experience with Unified Communications Manager, Unity/Unity Connection,
QoS, Presence, Contact Center Express, Informacast or AtHoc, and integration with 3rd party applications.
Cisco Networking and Cisco Wireless.
C onfigure and support Cisco ASA’s – VPN’s, IPS, NAT, ACL’s, etc.
Benchmark, analyze, report on and make recommendations for the improvement and growth of the network infrastructure and VOIP systems.
Expertise in virtualization at the server and desktop level with end-to-end planning and management experience across all applications, infrastructures and parallel activities.
Excellent documentation skills with the ability to create professional customer deliverables.
Work on deployment, monitoring, maintenance, development, upgrade and support of all network systems, including routers, switches, firewalls, IDS/IPS, VPN, and VOIP.
Work with peers to analyze network performance issues and identifying potential solutions.
Assist with the creation of policies and procedures, including those for design, implementation, and maintenance for review and approval by management.
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Frank F. Lee
Provide guidance and leadership to the work of others on the team and serves as a technical knowledge source within the organization
APEX SYSTEMS
CONTRACT TO CENTURYLINK
7/1/2011-1/13/2012 Contractor (Design Engineer/Teir-3 support)
Tier 3 Engineer working with customers, clients, sales engineers doing break/fix, pre and post sales technical engineering and development. Handle support for Cisco, Juniper, Adtran, Shortel, and Avaya products.
Adtran TA924e, NetVenta 12XX, 13XX, 3X00, 7XXX
Force10 Adit 600 Router/VoIP Gateway
Cisco Cisco 2600/XM, Cisco 1700, Cisco 1800, Cisco 2800, Cisco 2900, Cisco 3600, Cisco 3700,
Cisco 3800, Cisco 3900, Cisco 7600, WS-C2900, WS-C3550, WS-C3560, WS-C3750, WS-
C6509
SIP trunks, H.323 Gateways, MGCP Gateways
RHI – ROBER HALF INTERNATIONAL
CONTRACT TO WELLS FARGO BANK
12/23/2009-6/30/2011 Contractor (Solution Architecture)
Network Architecture designs technical solution for Wells Fargo. They focus on research and test new technologies / hardware and determine what is needed to be able to implement what the Architects.
Some of the projects are wireless technologies, implementing QOS, MPLS upgrades, integrating Wachovia, etc. Once the technical solution has been designed it goes into testing to get certified prior to be put into production. Once the solutions have been certified they had it off to another team of engineers to be implemented. Establish standardization router configuration, Quality of
Services/Class of Services, recommendations for network management, security, network equipment,
IOS versions, and implementation plans.
Cisco 7204/6VXR, Cisco 7500, Cisco 3700, Cisco 3600, Cisco 2600/XM, Cisco 881, Cisco 1600,
Cisco 1700, Cisco 1800, Cisco 2800, Cisco 3800, Cisco 4000/4500, Cisco 7600, CRS-8/S, CRS-
8/40, Nexus 5K/7K, WS-C2900, WS-C3500, WS-C3550, WS-C3560, WS-C3750, WS-C6509,
WS-C4003, WS-C4500, WS-C4900, WS-C5500
Working with HPNA, Expect scripting, Perl scripting, JAVAJSP scripting, Access DB, Postgress
DB, SharePoint data mining.
Monthly executive reporting (LKPIs), PowerPoint presentation, Access DB and Excel charts and graphs
LOCAL GOVERNMENT INFORMATION SYSTEMS (LOGIS)
12/13/2010-Present Contractor
Network Architecture designs technical solution for LOGIS. Design and implement Unified
Communication services for the various consortiums.
Cisco 3700, Cisco 2800, Cisco 3800, Cisco 3900, Cisco 7600, WS-C3560, WS-C3750, WS-
C6509
CUCM, UCCX, CER, CUC, CUP, Unity, CQM, Syn-Apps paging, H.323, MGCP, E911, UCCX scripting, Exchange integration, custom phone API
Cisco IP Phones (791X, 792X, 793X, 794X, 796X, 7970X)
GLOW NETWORKS
CONTRACT TO CISCO SYSTEMS
1/4/2009-11/20/2009 Network Consultant Engineer
Network Consultant Engineers are assigned to AT&T Mobility to work on the National Data Center
Resiliency and Optimization Project. The project teams will take the necessary steps to improve network
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Frank F. Lee symmetry and resiliency across the four National Data Centers including the development of implementation plans for network changes while minimizing impact to all running services.
Discuss and identify key issues impacting and stability of National Data Center.
Develop Engineering Plan documenting design strategy and steps required to implement changes focusing on layer 1-3 optimization.
Network Discovery (audit) and Gap Analysis.
Implement network changes by developing MOP (Method of Provisioning).
ANALYSTS INTERNATIONAL INC
8/13/2007-10/31/2008 Solutions Architect
Solutions Architects for An alysts International’s Unified Communications practice are responsible for driving business through presales as well as providing delivery of designs, implementation planning and deployments. Act as a subject matter expert in Cisco Routing & Switching and/or Cisco Unified
Communications. Solutions Architects are provide leadership to the practice by the sharing of knowledge to the sales and delivery organizations. Participate in both Pre and Post sale support. Create SOW and respond to RFI/RFPs with the sales and management team.
Proficient skills with RIP/RIPv2, IGRP, EIGRP, OSPF, IS-IS, BGP routing protocols
Core Routing & Switching with Cisco 76xx, 65xx and 45xx switches
Cisco Router Platforms (18xx, 26xx, 37xx, 28xx, 38xx,72xx)
Site to Site VPN, DMVPN
IP Telephony Design and Implementation
SIP, H.323 and MGCP Gateway Protocols and Gatekeeper
Unified CallManager versions 4.x, 5.X, 6.X
Unified Contact Center Express 4.5(2)/5.X
Unity VM and UM 4.X/5.X
Cisco Emergency Responder 2.X
Syn-Apps IP Phone paging
Traffic Engineering through Quality of Service for LAN & WAN
PIX Firewall s
Checkpoint Firewalls
P3 - PROFESSIONAL PROJECT PARTNERS, INC.
CONTRACT TO BEST BUY COMPANY
5/16/2006-2/16/2007 Senior Network Engineer
Experience working with security appliances such as Checkpoint and Cisco PIX. Serves as a Senior
Information systems Security Engineer within the BestBuy/Accenture group. Develops, designs, and provides implementation assistance, and Level III administration of network technical security solutions.
Responsible for deploying an intrusion detection systems (IDS) into the BestBuy environment. Perform firewall change management requests and provide 3 rd level support for all security incidents within
BestBuy/Accenture.
CheckPoint FW-1 NG
Cisco PIX
Cisco Catalyst 6509
Cisco Firewall Service Module (FWSM)
ISS RealSecure IDS
ISS Proventia A201 IDS
ISS Proventia G2000 IPS
ISS Proventia G1200 IPS
ENVENTIS TELECOM
9/26/2005-5/15/2006 Senior Network Engineer
Experience maintaining a public switch network to VoIP using 5300, 5400 and/or 5800. Experience with
Cisco Call Manager. Experience with Unified Messaging. Expert knowledge in LAN/WAN protocols, network tools to aid in fault isolation and resolution, network security and access methods such as PIX
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Frank F. Lee firewall design, VPN design, configuration, and support, or working knowledge in IP telephony. Design and architecture Enventis MPLS core network upgrade. Design and support Encompass VoIP services offering. Provide pre and post sales support for the Encompass VoIP services and solutions.
Cisco 7600, Cisco 7206VXR, Cisco 3640/60, Cisco AS5300, Cisco AS5850, Cisco 2621XM,
Catalyst 3524/48, Catalyst 3550, Cisco Catalyst 3750, Cisco Catalyst 6509, Cisco Catalyst 4003.
Cisco Call Manager
Cisco IPCC Enterprise/IPCC Express
CMG uOne
Mirapoint Messaging Server
MPLS
ATI – ADVANCE TECHNOLOGIES INTEGRATION, INC.
CONTRACT TO CITIGROUP – DERIVATIVES MARKETS, INC.
6/16/2005-10/31/2005 Contractor
Provide design and implementation support for Citigroup acquisition of Knights Financials. Perform installation and support for CheckPoint Firewalls for all traffic to and from CDMI. Migrate all customer circuits from Knights Financials to CDMI.
Cisco 7206VXR, Cisco 3640/60, Cisco 2621XM, Catalyst 3524/48, Catalyst 3550, Cisco Catalyst
6509, Cisco Catalyst 4003
Checkpoint NG (Nokia Appliance)
RHI – ROBER HALF INTERNATIONAL
CONTRACT TO METRIS COMPANIES, INC.
1/3/2005-9/26/2005 Contractor
Act as the subject matter expert for Metris to aide Network Services in a successful deployment of MPLS across Sprint’s Peer-less IP infrastructure. Provide design and implementation documentation for the
MPLS migration. Establish standardization router configuration, Quality of Services/Class of Services, recommendations for network management, security, network equipment, IOS versions, and implementation plans.
Cisco 7206VXR, Cisco 3640, Cisco 2621XM, Catalyst 3524/48, Catalyst 3550, Catalyst 3750,
Cisco Catalyst 6509, Cisco Catalyst 4003
Network General Sniffer
Network Observer
RHI – ROBER HALF INTERNATIONAL
CONTRACT TO LEAGUE OF MINNESOTA CITIES
6/21/2004-Present Contractor
Provide design and implementation plan for LMC with network equipment, configurations, costs, configuration standards, design, implementation plan and recommendations that are in line with the business and operational needs of the company. Lead the project to implement the migration from start to finish and ensure a smooth transition of functional support by providing full turnover documentation.
Cisco 4507R, Cisco 4506
Cisco PIX 515E UR 6.3(3)
Cisco 2501, Cisco 2620
Cisco Wireless AP1200
RHI – ROBER HALF INTERNATIONAL
CONTRACT TO US BANK
10/7/2004-12/15/2004 Contractor
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Frank F. Lee
Provide project management and engineering for firewall migration for both internal and external customer network connectivity. Discover, design, and coordinate the migration of the existing network connectivity to the new infrastructure. Work with all site contacts to plan, engineer, and migration the current infrastructure during specific change management windows. Design and formulate all steps required for circuit moves, network configurations, firewall rules, hardware replacements, QA, application testing, blackout, and engineering resource.
Sidewinder Firewall policy migration
CiscoWorks
Cisco routers and switches, 3COM routers and switches
AIC – ANALYSTS INTERNATIONAL INC.
CONTRACT TO CARGILL INC.
7/6/2004-10/5/2004 Contractor
Provide technical resource and support for Small Office VPN sites. Install and upgrade all Nokia platform to IPSO 3.7.1 and CheckPoint Firewall-1 software to NG R55 with AI globally within Cargill. Implement firewall policy change request and provide recommendations and solution testing for field installations.
Configure Site-to-Site VPN tunnels for B2B access to specific applications, systems, and services.
Reduce the cost of deployment by coming up with innovative methods of reusing existing hardware to minimize downtime and the purchase of new replacement hardware.
Nokia IP30, Nokia IP40, Nokia IP120, Nokia IP130, Nokia IP330, Nokia IP350, Nokia IP440,
Nokia and IP530
Checkpoint FW-1 NG R55 with Application Intelligence
Provider-1
RHI – ROBER HALF INTERNATIONAL
CONTRACT TO THE ST. PAUL COMPANIES
2/16/2004-5/18/2004 Contractor
Provide technical support for overall network operation center. Implement network change request and provide 2 nd and/or 3 rd level support the network operation center. Provide recommendations and solution testing for field installations. Implement firewall changes on CheckPoint Firewall-1 NG R55 for internal and external access. Setup and configure Cisco VPN 3030 Concentrators for remote access from remote field offices. Configure LAN-2-LAN tunnels for B2B access to specific applications, systems, and services.
CheckPoint FW-1 NG R55
F5 BIG-IP LoadBalancer 520
Cisco VPN 3030 Concentrator
Cisco IOS Firewall
Cisco Routers - (Cisco 7513, 7204, 4000, 3620, 2611, 2511, and 2509)
Cisco Switches - (6509, 5500, 4003, 3550, 2948, and 2924XL)
NAI Distributed LAN/WAN Sniffer
SCHLUMBERGER NETWORK SOLUTIONS
1/1/2003-12/10/2003 Technical Architect I
The NIS Technical Consulting group completed the development and deployment of its Service Lines in order to increase worldwide Consulting revenue. The Service Line Packages support the activities undertaken by the consultants in the NIS Technical Consulting throughout Schlumberger.
It is a standardized method of selling or providing network consulting services to clients such as GAP Analysis,
LAN/WAN Network Design and Implementation, Network Inventory and Audit, Network Application
Qualification Process, and Network Management. It enables all consultants to respond quickly to RFPs and RFIs and deliver consistent service quality to clients. The globally deployed Service Line Packages will provide the processes, methodologies, and tools required to deliver quality-consulting services to our
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Frank F. Lee clients.
Continue to provide 3 rd level support to the support help desks and DeXa.Net engineering for escalations and network related issues.
OPNET IT Guru / ACE
SolarWinds Network Performance Management
NetQoS
NetIQ End2End Network Performance Management Suite
SCHLUMBERGER NETWORK SOLUTIONS
10/8/2001-12/31/2002 Chief Network Architect
Develop commercial best practice design and document templates that become architectural and engineering standards. Provide technical leadership for development the architecture of Schlumberger’s
MPLS Core Network DeXa.Net, Quality of Services(QoS), Performance, and SLA Services. This includes the differentiated Services Classes, admission control and enforcement, edge services scripting, core and customer edge routing protocol pass through, SLA provisioning enforcement, and assurance. I act as design authority for the DeXa.Net Core Network, QoS, performance, and SLA assurance of all customers
MPLS VPN. Develop solutions and act as pre-sale and post sale support for DeXa.Net Core Network services. Provide 3 rd level support to the support help desks for escalations and network related issues.
NetCool – Network Management, Event Management, WebTop
InfoVista – Reports
Cisco RME
CheckPoint FW1
Cisco PIX 501, 525
Cisco IOS Firewall
NAI Sniffer
Cisco Secure ACS
CiscoWorks2000
SolarWinds Network Performance Management
OPNET SP Guru
OPNET IT Guru / ACE
Spirent SmartBits 200/6000 Traffic Generator
CPLANE L3-VPN Activator
IC-PARC Traffic Optimizer
Cisco Routers(GSR 12016/12416, 10720, 7206VXR, 7513, 4000, 3600, 2600)
Cisco Switches(Cat 6509, Cat 5500, Cat 4003, Cat 3508, Cat 2948)
AT&T SOLUTIONS
5/24/2001-10/7/2001 System Engineer/Manager
Manage a team of 4 engineers around the globe to support 24x7 engineering designs and implementation.
Systems Engineers work directly with AT&T Clients, as a member of a larger Outsourcing Team, and are responsible for Design, Engineering and Implementation Technical Support. Responsibilities of this position include the following: Assessing technical and deployment requirements and developing the technical solution. Development of the System Design Document(SDD), specification of the Network
Equipment, development and documentation of the addressing plans, logical assignments and feature configurations. Ensuring compliance with the SDD during network deployment and providing tiered support to other technical team members during implementation. Developing technical migration plans and acceptance test criteria and act as the technical expertise in the area of network and equipment configuration.
Concord Network Health
Enterprise Network Design – Cisco Routers/Switches
HP OpenView
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Cisco IOS Firewall
NETIGY CORPORATION
1/3/2000-4/15/2001 Sr. Principal Consultant/Consulting Manager
As a Senior Principal, I am tasked to function as what I consider to be a Team Leader for the Consultants located in Raleigh, NC. In performing this function, I handle the minor immediate needs of the Raleigh,
NC, Consultants. I assist the Account Executive (AE) on Sales Calls. Provide technical expertise, make inquiries of the potential or existing Clients needs, and helps the AE build a winning strategy or approach.
Participate in infrastructure architect pre/post sales activities and during the Proposal writing process.
Regional resource or “Go to Resource” for consultants in need of Infrastructure knowledge and assistance. Provide Project Leadership (or Liaison) between the Netigy Project Team and the Client.
Infrastructure Architecture knowledge and experience in Client engagements. In addition I help the
Customer Manager and Account Executives identify follow-up engagements, client budget issues/requirements, Political and Organizational Structure, etc. Manage AT&T Solutions project to build a tools server for managing the customer networks and collect network resources.
Instructor engagement for Cisco Systems to build and teach Cisco internal Engineers the latest Cisco EFT deployment solutions such as VoIP, VoFR, VoDSL, VoATM and VoCable solutions.
CheckPoint FW-1
Cisco PIX 501, 506E, 515
Sonic Firewall
Cisco IOS Firewall
Network General Sniffer
Optimal Application Expert
Network Design – Cisco Routers
Training – Cisco Early Field Trial training and development
Cisco Unity Messaging Server
Spirent H323/SS-7 Gateway simulator, SmartBits 2000
Cisco Call Manager
Sun-Ray, Sun Cobalt Cube, Sun Netra-T1, Sun E220R, Sun E420
Routers/Switches – (Cisco 1700, 2500, 2600, 3600, 6130/6160/6260 DSLAM, 6400, 6732 GR-303
Voice Gateway, uBR7200, 7513, Cat 3550, Cat 3548, Cat 3508, Cat 5509, 6509, MGX 8850, BPX
8620)
MCI WORLDCOM COMMUNICATIONS INC
12/1/97-12/31/1999 3 rd Level Senior Engineer
The roles and responsibility of the 3 rd Level Sr. Engineer are to provide the WAN Managed Services for
300+ customers and deliver superior customer services by resolving complex customer issues on a 24x7 schedule from management or 2 nd Level Engineers. Attend customer briefings to address customer concerns and represent the interest of the network management. Establish standards for network design and management acceptance criteria for existing and new customers being manage by the network management center. Provide management with recommendations and research ways to provide engineers with better tools to manage customer network efficiently. I design the internal lab with a Unix
Tftp Server, NT Server, and Novell Netware to simulate traffic and to allow for remote access. I act as the technical resource for 1 st and 2 nd level team members who need of advise or direction in order to diagnosing and resolve network related issues.
HP OpenView
Netscout Manager/Probe monitoring DS3/T1 interfaces.
Concord NetHealth – Lifecycle Performance Management, NetHealth Administration and operation for version 4.0 and 4.1
Network General Sniffer – Distributed Sniffer Pro
IBM NetView TME/10
Data Center Development
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Frank F. Lee
Knowledge Base Deployment
Citrix Wincenter
ServiceSoft KnowledgeBase
Cisco Routers
Bay Routers
Sync Research Frads
Raptor Firewall
Cisco IOS Firewall
DACS
HP/UX
Sun E250, Ultra5/10, E1000, E3000, E4500, and StorEdge A5200, Veritas Volumne Manager
Dell OptiPlex Servers
BUTLER TECHNOLOGY SOLUTIONS, INC.
7/14/1997-11/30/1997 MCI Project Engineer
Responsibilities included Integration of customer networks into MCI's Global Network Operation Control
Centers, train 7x24 support engineers on the customer's network and network requirements, provide support to and during the migration process, and ensuring the documentation in correctly entered into the web server. Work with project's account teams, program managers, implementation team, engineering team and other support teams to determine the projects scope, technical requirements, and the GNMC's role. Coordinate receipt of finished documentation from the groups responsible for it's generation.
Communicate the GNMC's requirements for acceptance of the account. Act as the primary point of contact between the GNMC and external groups for any installation issues relating to the GNMC such as acceptance criteria, Change Management for Documentation, Application, Capacity and any procedural issues for customer and external organizations on non-trouble related technical issues concerning the
GNMC.
Frame-Relay/Lease Line utilization Reports
Frame-Relay, T1/E1, DS3, ATM, and DACS
HP OpenView
IBM NetView TME/10
Network General Sniffer
LOWE’S COMPANIES, INC., NORTH WILKESBORO, NC
6/19/1995-7/9/1997 MIS Analyst III
Responsibilities included implementing Client/Server software configurations. Analysis and designed of the current and future network infrastructure for Lowe’s Regional Distribution Centers and stores. Support applications running on Novell 3.12, Novell UnixWare, Windows NT, Windows 95 and Windows for
Workgroup. Perform research and development on new hardware, Operating Systems and applications.
Perform system configuration of RS/6000 and PC(s) for deployment. Provide 3rd level problem determination and support for 400+ sites on software, PC hardware, and network related issues. Perform network analysis and trouble shooting using Fluke Meter, Bay Site Manager, Transcend, Network General
Sniffer, and Lanalyzer.
Analyze, coordinate, perform, inspect and provide network and system design information to the
Distributed Systems Operations staff. I perform the installation, service, maintenance, scheduling, vendor relations, customer service, training, and product evaluation to the organization. I support the end user for all telecommunications and related systems issues in Distributed Systems Operations supported locations.
CheckPoint FW-1
Network General Sniffer – Ethernet/Token-Ring/T1 adaptors
Fluke Meter
Lanalyzer – traffic capture
Cisco Routers
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Bay Routers
Windows NT
Novell Netware
AIX RS/6000
Windows NT workstations
IBM Thinkpads
IBM Desktop
Compaq Proliant Servers
Compaq Deskpro workstations
Citrix Wincenter
HP OpenView
RADIATOR SPECIALTY COMPANY, CHARLOTTE, NC
10/4/1993-6/15/1995 Network Services Manager
Responsibilities included migrating database from an existing VM/S to a Client/Server Network environment. Analysis and designed of the current network. Wrote applications and reporting tools using
C/C++, C-TREE, R-TREE, and C-SCAPE. Administered Novell 3.11, SCO-UNIX, Windows NT and
Windows for Workgroup. Installed hardware and software configured setup of workstations, end-users support of software and hardware.
Novell Netware
Bay Switch/Router
HP Switch
SCO Unix
Windows NT
Windows 3.x
Wide Area Network (T1, Fractional-T1)
CONTRACT DATA SERVICES, INC., WINSTON-SALEM, NC
8/30/1993-10/1/1993 Information Systems Consultant
Performed technical support for technicians and clients onsite. Supported the following: Installation of
NCR and PS/2 machine, IBM Token-Ring, IBM 3270 Card, IBM PCMCIA Token-Ring Card, IBM PCMCIA
Fax/Modem Card, NEC UltraLite VERSA, IBM Think-Pad, HP IIIsi/IV with HP JetDirect card. Setup and support for OS/2 version 1.3/2.0 running on PS/2 and NCR machines, IBM 3270 Communication software for OS/2, IBM OS/2 Communication Manager, OS/2 Extended Services, IBM LAN and Token-Ring software for OS/2 and Novell Netware for OS/2, and AttachMate 3270 for Windows.
Novell Netware
OS/2 Server
OS/2 Workstation
AS400
IBM PS/2 Workstations
NCR PC Workstations
ADTECH - ADVANCED TECHNOLOGY DISTRIBUTORS, TURLOCK, CA
2/4/1993-7/30/1993 Systems Analyst and Administrator
Developed systems base on customer’s requirement. Write bids and customer contracts. Attended bidder’s conferences and evaluate current systems for customers, LAN/WAN consultant. Maintain Novell
Netware 3.11, LANtastic, Novell Lite, and Windows for Workgroups for customers and Adtech. Installed and service networks, ordered parts from vendors, provide technical support to customers’ onsite and over the phone.
Pre and post sales for desktop and network solutions
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Frank F. Lee
PC Clone hardware installation and support
Novell Netware Administrator and support
School district sales representative, installation, and support
Internetworking
Equipment
Cisco 16xx, 25xx, 3000, 36xx, 4xxx, 5xxx, 65XX, 6400, uBR 72xx, 7xx,
75xx, 76XX, 10xx and 12xx routers, CRS-1, NEXUS 5K/7K, all Catalyst switches up to LightStream 1010, Cisco IP/VC 3510 Multipoint Control Unit
(MCU), the Cisco IP/VC 3520 and IP/VC 3525 Videoconferencing
Gateways, and the Cisco IP/VC 3530 Video Terminal Adapter (VTA),
Tanberg Video Conferencing Center, Nortel Routers and switches, 3COM,
Sync Research, plus a wide array of other networking products including
LAN and WAN products.
Network Operating
Systems
SUN Solaris, Sun-Ray, HP/UX, DEC/Alpha, SCO Unix, RedHat, Sun
Cobalt Cube, IBM RS/6000, NeXT, Novell Netware, MAC, OS/2, Windows
2K,2K3,2K8/NT/9X/3.XX, VAX/VMS, Novell UnixWare, DOS, VMWare
Workstation/Server/ESX/ESXi.
Hardware and equipment Sun (Sun-Ray, Netra T1, Ultra 5/10/60, E2, E220R, E E420R, E250,
E1000, E3000, E3500, E4500, E6000, Sun Fire V120/280/480, Storage
Edge A1000/D1000, Sun Cobalt), IBM AIX RS/6000
320/590/F40/F50/F80/SP2, Dell Power Edge/Optiplex/Laptops/Desktops,
Compaq ProLiants/Laptops/Desktops, IBM Desktop/Servers/Laptops,
NeXT, HP 9000, IBM PC Clones Abit/Asus/SuperMicro/MSI/Gigabyte/Intel,
Apple MAC, DEC/Alpha
Networking Applications DNS, WINS, NetViz, Visio, Sniffer, HP Sniffer Probe, Cisco Network
Registar, QIP, Cisco Network Designer, Optimal Expert/Preview, OPNET
IT/SP Guru
Firewalls
Network Management
PC Firewall, PIX, Raptor, Check-Point Firewall, Cisco Firewall IOS, IPSec and 3DES, Check-Point VPN, Cisco VPN, Cisco IOS EasyVPN
IBM TME10 Netview, HP OpenView, CiscoWorks, SPECTRUM, Transcend plus RMON probes, NetCool, Solarwinds, MRTG
Network Test Equipment NAI Sniffer, Fluke, LAN Analyzer, HP Probe, Netscout, Visual, SmartBits
Network Protocols TCP/IP, IPX, SNA, DLSW, SRB, SRTB, RIP, X.25, AppleTalk, DECnet, IS-
IS, SNMP, RIP, OSPF, EIGRP, IGRP, MP-BGP and BGP.
LAN Topologies 10/100/1000 Ethernet, POS, Token Ring, FDDI, ATM and wireless.
WAN Topologies HDLC, Frame Relay, ISDN, PPP, PPPoA, VPN, IPSec(DES, 3DES), L2TP,
PPTP, PAT/NAT, MPLS, X.25, T1, DS3, OC-3, OC-12, OC-48, TDM,
ATM, Wireless, SMDS, SONET, POS, SS7, Voice over Frame-Relay,
Voice over ATM, Voice over IP, Voice over ADSL, Voice over Cable, Cisco
CallManager, Cisco Unity Messaging Server, Cisco IP/VC Conferencing.
Programming Languages Perl, Expect, Java, JSP, ASP, VB, PHP, PyThon, CGI, HTML, Joomla
CMS, DotNetNuke CMS, Apache/Apache Tomcat, IIS, MySQL DBA,
Postgress SQL DBA, Oracle DBA, MSQL DBA, Access DBA, C, C++,
Visual C, Shell scripting in Unix/Linux, Fortran and Assembly.
Training Cisco: Advanced Router Configuration, Catalyst switches, VOIP, Campus
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Frank F. Lee
ATM, CIT, CID, ICRC, AS5200, OSPF, BGP, Advance MPLS, OPNET SP
Guru, Intro/Advance Bay Router Configurations, Concord
Administrator/Performance Management, Microsoft Certified Systems
Engineer, advance Perl Programming. Many other training programs as well
B.S., Washington State University, Pullman, WA
Major: Mathematics/Computer Science
Cisco Certified Internetworking Expert (CCIE# 5050)
CCIE Voice (Written Exam – Preparing for CCIE Voice Lab)
Microsoft Certified Systems Engineer 2000 (MCSE #2100725)
Nortel Certified Network Specialist
NetAnalyst Certified
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