V. Educational Support Services 5.1.7 Distance Learning 5.1.7 Library/Learning Resources for Distance Learning Activities Presentation of Findings 5.1.7/1 of 4 Library Support of Distance Learning The Library provides information resources and services to support Old Dominion University’s distance-learning programs through the Library’s Web site at http://www.lib.odu.edu. In addition to the electronic databases and resources purchased by the Library, students and faculty have access to electronic databases, indexes and abstracts, reference sources, and full-text journals and resources through the Virtual Library of Virginia (VIVA). From the Library’s Web site, users can search library holdings in the catalog and borrow materials from the Library’s collection and from other libraries by submitting an electronic interlibrary loan request. Document delivery is available to distance learners and faculty through Ingenta Document Delivery, a commercial database of current article information. Reserve materials are provided either by electronic reserves or with print copies available at distance-learning sites. Instruction services for distance learners include self-paced Web-based tutorials designed to build lifelong information skills, on-line guides to library and Web resources, “How To” guides, and a series of Web pages to help them search for and obtain materials. Librarians teach televised class sessions, participate in televised orientation sessions (Monarch Moments), and create self-paced institutional tutorials accessible from the Library’s Web site. 5.1.7/2 of 4 Access to Electronic Information Distance learners have access to the Library’s Web site at the site library, in computer labs, in site directors' offices, and at home. On-line services and resources available from the Library’s Web site include information resources, interlibrary loan and document delivery services, ODU databases, VIVA databases, the Library’s on-line catalog, electronic databases, library research and instructional materials, instructional tutorials, library guides, and a selection of digitized primary sources. The Library also provides telephone and e-mail reference services. Materials from the Library’s collection can be requested through Interlibrary Loan Services using electronic request forms from the Library’s Web site. Access to on-line databases and full-text journals is restricted to students, faculty, and staff by use of a standard proxy server. Electronic reserves and selected electronic journals require an end user to log in using a Campus ID number and password. The Library is using a product called Ezproxy, which provides the same remote availability, access restriction, and login information and does not require end-users to reconfigure their computers, nor limit access to select Internet browsers. Materials from the Library’s collection and from interlibrary loan are also delivered by courier to the Higher Education Centers, by UPS, or by electronic delivery methods to remote sites using Ariel transmission, Prospero software, or fax. 5.1.7/3 of 4 Library/Learning Resources and Services 332 The Associate University Librarian and the Distance Learning Committee are responsible for providing distance-learning library services and information resources. Old Dominion University Self-Study 2000-02 V. Educational Support Services 5.1.7 Distance Learning Through the Library’s Distance Learning Committee, in place since 1993, the Library uses an integrated approach to providing distance-learning library services and resources. The committee includes representation from across the Library. Current committee membership includes the department heads from Reference and Research Services and Access Services, the Instructional Services Librarian/Distance Learning Coordinator, the Virginia Beach Librarian, the Interlibrary Loan Librarian, the Collection Development Officer, the Acquisition and Preservation Librarian, the Education Reference Librarian, the Interlibrary Loan Library Assistant, the Systems Librarian, and the Associate University Librarian. 5.1.7/4 of 4 Access to Library/Learning Resources and Services The Old Dominion University Memorandum of Understanding ensures that library services and resources are available through the site library, the Virtual Library of Virginia, and Old Dominion University Libraries. Old Dominion University provides computer access to information services and resources through the distance-learning site libraries, site computer labs, and the site director’s office. Conclusion The University is in compliance with the SACS/COC Criteria. Recommendations/Suggestions None Must Statement Compliance Table 5.1.7 Library/Learning Resources for Distance Learning Activities Must Statement Compliance Supporting Documentation Exhibit Numbering Key: Statement 5.1.7/1of 4 For distance learning activities, an institution must ensure the provision of and ready access to adequate library/learning resources and services to support the courses, programs, and degrees offered. Compliance Criteria#/MustStatement#:Exhibit 5.1.7/01:01 Old Dominion University Libraries Home Page http://www.lib.odu.edu 5.1.7/01:02 Old Dominion University Libraries Information Resources http://www.lib.odu.edu/resources 5.1.7/01:03 Old Dominion University Libraries Library Services http://www.lib.odu.edu/services 5.1.7/01:04 Old Dominion University Libraries Research Assistance (Instruction) http://www.lib.odu.edu/research/ 5.1.7/01:05 Old Dominion University Libraries Distance Learning Services http://www.lib.odu.edu/services/disted/ 5.1.7/01:06 The Virtual Library of Virginia http://www.viva.lib.va.us/ Old Dominion University Self-Study 2000-02 333 V. Educational Support Services 5.1.7 Distance Learning 5.1.7/01:07 SACS Substantive Review Distance Learning Library Services, October 1998 5.1.7/01:08 Old Dominion University Library Distance Learning Program Reviews: 19931995 5.1.7/01:09 Old Dominion University Library Distance Learning Program Reviews: 1995/96 5.1.7/01:10 Old Dominion University Library Distance Learning Program Reviews: 1996/97 5.1.7/01:11 Old Dominion University Library Distance Learning Program Reviews: 1997/98 5.1.7/01:12 Old Dominion University Library Distance Learning Program Reviews: 1998/99 5.1.7/01:13 Old Dominion University Library Distance Learning Program Reviews: 1999/00 5.1.7/01:14 Old Dominion University Library Distance Learning Program Reviews 2000/01 5.1.7/01:15 SACS Criteria Correlation with Old Dominion Senior Student Satisfaction and Distance Learning Program Surveys, 19952000 (in percentages), page 10 5.1.7/01:16 Assessment of TELETECHNET: Results of the Distance Learning Program Student Satisfaction Survey for 1997-1998 and 1998-1999 5.1.7/01:17 URLs Related to Library Services and Resources for Distance Learning 5.1.7/01:18 Promotion of Library Services to Distance Learners 5.1.7/01:19 What’s Happening with Library Instruction in Distance Learning at ODU 5.1.7/2 of 4 The institution must own the library /learning resources, provide access to electronic information available through existing technologies, or provide them through formal agreements. Compliance 5.1.7/02:01 Old Dominion University Libraries Home Page http://www.lib.odu.edu 5.1.7/02:02 Old Dominion University Libraries Information Resources http://www.lib.odu.edu/resources 5.1.7/02:03 The Virtual Library of Virginia http://www.viva.lib.va 334 Old Dominion University Self-Study 2000-02 V. Educational Support Services 5.1.7 Distance Learning 5.1.7/3 of 4 The institution must assign responsibility for providing library/learning resources and services and for ensuring continued access to them at each site. 5.1.7/03:01 Directory of Old Dominion University Distance Education Contacts http://web.odu.edu/ao/affairs/catalogs/fachan/univ_serv/life_learning.htm 5.1.7/4 of 4 When formal agreements are established for the provision of library resources and services, they must ensure access to library resources pertinent to the programs offered by the institution and include provision for services and resources which support the institution’s specific programs – in the field of study and at the degree level offered. 5.1.7/04:01 VIVA Home Page http://www.viva.lib.va.us/ 5.1.7/04:02 VIVA Documentation http://www.gmu.edu/library/fen/viva/org9812. html 5.1.7/04:03 University Library Distance Learning Committee Mission Statement http://www.lib.odu.edu/services/disted/ 5.1.7/04:04 Library Distance Learning Handbooks DE Library Faculty Handbook http://www.lib.odu.edu/services/disted/defach bk.shtml Library Handbook for TELETECHNET Site Directors http://www.lib.odu.edu/services/disted/sitepg. shtml 5.1.7/04:05 Uniform Site Agreement for TELETECHNET between Old Dominion University and Olympic College 5.1.7/04:06 Memorandum of Agreement between Old Dominion University and Virginia Community College System Old Dominion University Self-Study 2000-02 335