Eskom Library
SHELF NO.
ABI
TITLE
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Abilene paradox – Decision-making (21min)
AC
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AC/DC - Electrical current
vol. 1 Current (18 min)
vol. 2 Voltage (18 min)
vol. 3 Resistance (15 min)
vol. 4 OHM’s law (21 min)
vol. 5 Magnetism (18 min)
vol. 6 Electrical resistance (18 min)
vol. 7 DC Circuits (19 min)
vol. 8 Inductance and capacitance (19 min)
vol. 9 Alternating current (17 min)
vol. 10 AC Measurement (17 min)
vol. 11 Capacitive circuits
vol. 12 Inductive circuits
vol. 13 Transformer
vol. 14 Tuned Circuits (20 min)
ACC
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Accidents don’t happen in the office - (6 min) - Safety management
Accounting I: UNISA syllabus - Accounting
Accounting II – UNISA syllabus - Accounting
Accounting III – UNISA syllabus - Accounting
ACCESS
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Access ’97 starting out and up and running - Computer programs
Access 2.0 for Windows - Computer programs
Microsoft Access – Advanced - Computer programs
ACE
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Ace’s apples; a story of hope: a dynamic new approach to basic business awareness
training – Small Business Management
vol. 1 : Income, expenses, profit, loss, theft, wastage (30 min) – Small Business
Management
vol. 2 : Productivity, teamwork, problem solving – Small Business Management
vol. 3 : Absenteeism, labour unrest, communication, participation – Small Business
Management
vol. 4 : Customer service, growth, care of capital equipment – Small Business
Management
vol. 5 : A review of video’s 1 to 4 highlighting the major points – Small Business
Management
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AFF
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Affirmative action – (59 min) - AA Programs SA
AGG
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Aggression: Part 1, 2, 3 - Conflict
SHELF NO.
AGN
TITLE
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The AGN Christo Nel Series: Affirmative Action – Affirmative Action
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The AGN Christo Nel Series: Diversity - Diversity
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The AGN Christo Nel Series: Transformation and change - Change Management
AGR
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Agreed (30 min) – Negotiations - Labour
AID
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AIDS prevention: Choice not change - Aids
AIDS
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AIDS and your response - Aids
AIDS: Walt Disney preview cassette - Aids
Avoiding AIDS - Aids
Lets talk about … AIDS (18 min)- Aids
Understanding and avoiding AIDS (32 min) - Aids
AIM
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Aims Media:
Aims Media:
Aims Media:
Aims Media:
Aims Media:
Aims Media:
Aims Media:
AIR
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Air conditioning and refrigeration:
Air conditioning and refrigeration:
Air conditioning and refrigeration:
Air conditioning and refrigeration:
ALC
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Alcohol is a serious business
ALE
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Alessandra, T. - People smarts (Behavioral profiles)
ALG
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Algebra: part 1 (133 min)
Algebra: part 2 (133 min)
ALL
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All change (part 1 & 2 complete) (48 min) - strategic planning
ALT
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Alternating current (16 min)
AMIP
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Amni Pro 3.0 Introductory skills
AMNI
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Amni pro 3.0 Intermediate and advanced skills
AND
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And when you fall (4 min) ) - motivation
SHELF NO.
TITLE
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Anderson,A: Lesson’s from visionary leaders: strategies and tactics from America’s
top
CEO’s:
Volume 1: Developing effective leadership
Crime check: acquaintance rape - criminal assault
Crime in the home - criminal assault
Don’t be shocked - criminal assault
Incest: speaking the deadly secret - criminal assault - criminal assault
Rape: not always a stranger - criminal assault
Surviving rape - criminal assault
Violence in the home - criminal assault
Components and controls (85 min)
Introduction (85 min)
Service procedures (85 min)
Troubleshooting (85 min)
ANN
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Volume 2: How to build powerful teams
Volume 3: Customer service: how the great ones do it
Volume 4: Improving business performance
Annandale, K. - Movers and shakers: Moaners and groaners - motivation
APA
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Apartheid’s last stand (60 min) - apartheid
APP
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Applied electricity: Lesson 1 - Introduction to electricity (23 min) - electricity
Applied electricity: Lesson 2 - AC Power generation and transmission (23 min) electricity
Applied electricity: Lesson 3 - Circuits, coils and capacitors (23 min) - electricity
Applied electricity: Lesson 4 - Three phase power circuits (23 min) - electricity
Applied electricity: Lesson 5 - Reading electrical diagrams (23 min) - electricity
Applied electricity: Lesson 6 - Electrical troubleshooting (23 min) - electricity
Appraisal interview (29 min) - PA
Appraisal interview (training packages)
Applications of power circuit breakers - circuit breakers
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Art of influence (15 min) - psychology
Arts of criticism … giving and taking - criticism
ASS
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Assertive skills - assertiveness training
Assertive team communication (18 min) - teams in the workplace
Assertiveness (58 min) - psychology
AST
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Adult asthma: a self-management program (30 min) - medical
Childhood asthma: a self-management program for the entire family (30 min)
AT
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At ease with your PC (60 min) - computers
ATO
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Atoms
ATT
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Attitude (25 min) - psychology
Attitude is everything : call centre 3 (13 min) - customer care
Attitude virus (30 min) - psychology
Attitude: radiating possibility (26 min) – spiritual healing
AUTOC
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Autocad using (including disk) - computer program
AVO
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Avoiding communication breakdown (26 min) - communication
SHELF NO.
BAB
TITLE
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Baboon in your business (13 min) - lessons from the wild
BAC
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Back: Strength and fitness (13 min)
BAL
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Balance sheet barrier (mast videos) (30 min) - business enterprises
Balancing act (15 min) - self development
BAN
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Bangs, D.H. - The Business planning guide - corporate planning
BAR
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Barker bank notes and beyond (16 min) - economics
Barker, J. - Masters & Patrons: Renaissance solutions to today’s problems (40 min) productivity & leadership
Barker, J. - Paradigm mastery Series: Change and leadership - forecasting
ART
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Barker, J. - Paradigm mastery Series: Paradigm curve - forecasting
Barker, J. - Paradigm mastery Series: Paradigm effect - forecasting
Barker, J. - Paradigm mastery Series: Paradigm hunting - forecasting
Barker, J. - Paradigm mastery Series: Paradigm partners - forecasting
Barker, J. - Paradigm pioneers (52 min) - scenario planning
Barker, J. - Paradigm principles - paradigms & forecasting
Barker, J. - The business of paradigms (38 min) - future research
Barker, J. - The new business paradigms (38 min) - discovering the future
Barker, J. - The power of vision (32 min) - prediction & forecasting
Barker, J. - Wealth innovation and diversity (31 min)
BAS
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Basic Cartooning: Episode 1
Basic conditions of employment act
Basic drawing: Episode 9
Basics of business etiquette (46 min)
BAT
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Bathing and personal hygiene (14 min) - hygiene
BE
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Be careful with e-mail (16 min) - electronic mail
Be prepared to speak (27 min) - public speaking
BEG
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Beginning employment relationships (15 min) - employee development
BEI
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Being empowered: making a difference (28 min) - empowerment
BEL
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Belasco, J.A. - Flight of the buffalo (30 min) - empowerment
Belasco, J.A. - Teaching the elephant to dance (40 min) - empowerment
BEN
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Benefit selling - selling
Benefitting from complaints - customer satisfaction
Bennis, W.G. & Welch, J. - Speed, simplicity and self-confidence: Jack Welch talks
with Warren Bennis (30 min) - leadership
Benson, M. - Shortcuts to creating and maintaining organized files and records (67
min) - filing systems & records
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SHELF NO.
BER
TITLE
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Berg, H.S. & Trudau, K. - Mega speed reading - reading skills
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Bertoneche, M. - Interpreting and using financial statements (80 min) - financial
statements
BES
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Best of motives part 1 & 2 complete (31 min) - motivation
The best (5 min) - motivation
Better customer care: The quality factor - management
Better customer care: The people factor - management
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Better business grammar (12 min) - grammer - language
Better deal (English / Afrikaans): Communication at work - communication
Better deal (Xhosa / Zulu): Communication at work - communication
Better team performance (15 min) - teams
BIT
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Bits and pieces - drills
BLA
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Blame game (10 min) - teams
Blanchard, K.
- Building the one minute manager skills (48 min) - management
Blanchard, K.
- Gung Ho! (25 min) - motivation
BET
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Blanchard, K.
management
Blanchard, K.
management
Blanchard, K.
management
Blanchard, K.
management
Blanchard, K.
management
Blanchard, K.
BLU
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The blue movie (12 min) - creative thinking
BOA
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Boardroom dancing - management
BOD
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Body language - what the window cleaner saw! (21 min) - body language
Bodytalk - body language
BOL
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Bolero (26 min) - leadership
BOO
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Boost your sales 1,000% (58 min) - sales
Boosting performance through internet strategies (80 min) - Internet performance
BOR
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Born and bred in South Africa - South Africa
BOT
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The bottom line - business finance
SHELF NO.
BRE
TITLE
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Break it! Thinking (14 min) - organisational change
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Breaking free: with Professor Andy Andrews (case studies): Wool-worths, Kolosus,
Clinic Holdings, Dimension Data, Habakuk Cane) - strategic planning
BRI
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Bridging cultural barriers (24 min) - cultural diversity
Brief encounters (30 min) - teamwork
BRO
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Brown, Les - It’s possible (45 – 62 min) - motivation
Brown, Les - Live your dreams (45 – 62 min) - motivation
Brown, Les - You deserve (45 – 62 min) - motivation
Budgeting (25 min) - finance
BUI
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Building cooperation: How everyone can win at work (15 min) - team management
Building high performance team (61 min) - team development
Building tomorrow’s company: leadership (30 min) - leadership
BUS
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Buscaglia, L - Together with Leo - love
Buscaglia, L - A time to live with Leo Buscaglia - philosophy of life
Buscaglia, L - Born for love (60 min) - love
Buscaglia, L - Love class with Leo Bascaglia - love
Buscaglia, L - Only you can make the difference in the new South Africa part 1 Interpersonal relationships
Buscaglia, L. - Only you can make the difference in the new South Africa part 2 Interpersonal relationships
Buscaglia, L –Stories of Christmas - love
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BUD
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Leadership and the one minute manager (32 min)
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Putting the one minute manager to work (60 min) -
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The Blanchard trilogy:
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The Blanchard trilogy: part 2: A decade of learning (30 min) -
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The Blanchard trilogy: Part 3: H.E.L.P. for managers (30 min) -
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The one minute manager (25 min) - management
part 1:
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Value & Vision (30 min) -
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Buscaglia, L - The art of being fully human (55 min) - human relations
Business economics III : financial management - David Modlin
Business skills development: effective management
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Vol 1: Change - make it work for you
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Vol 2: Making meetings work
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Vol 3: Exercises in leadership skills
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Vol 4: Are you really listening
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Vol 5: Exercises in communication skills
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Vol 6: Problem solving - a process for managers
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Vol 7: Managing up
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Vol 8: How to get your point across in 30 seconds
Business skills development: people management
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Vol 1: Eye of the supervisor
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Vol 2: Getting co-operation from peers
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Vol 3: Conflict resolution
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Vol 4: Dealing with personalities
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Vol 5: Coaching and counselling
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Vol 6: Correcting and rewarding
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Vol 7: Discipline, a matter of judgement
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Vol 8: Performance management
SHELF NO.
TITLE
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Business skills development: service ethic and business etiquette
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Vol 1: Service management
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Vol 2: moments of truth
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Vol 3: Service within
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Vol 4: Six keys to service
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Vol 5: Telephone manner
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Vol 6: Business courtesy
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Vol 7: Handling complaints
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Vol 8: Your personal appearance
BUZ
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Buzan, T. - If at first: overcoming the fear of failure (26 min) - assertiveness
Buzan, T. - Mind power: Part 1 & 2 (50 min in total) - mind mapping
C
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C and the box : a paradigm parable - motivation
CAL
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Calculus: part 2 (133 min)
Calculus: part 3 (141 min)
Calming the irate customer - customer satisfaction
CAN
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Can I persuade you? (20 min) - motivation
Can you spare me a moment! The counselling interview (25 min) – counselling
techniques
CAP
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Discover Cape Town through the blue door: a feast of the variety the Cape Peninsula
has to offer, from the vibrant cosmopolitan atmosphere of the city to wild flowers and
animals, souring mountain scenery, brilliant beaches and tranquil countryside. (60 min)
CAR
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Care and control: termination (I have to fire someone!) (25 min) - employees
Career development: A plan for all seasons (26 min) - employees
Career planning (14 min) - career development
Caricatures mail call: Episode 4 - cartooning
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Caricatures making the sale: Episode 3 - cartooning
Cartoon characters: Episode 10 (10 min) - cartooning
Cartoons for advertising: Episode 7 - cartooning
Cartoons: Inanimate objects come to life: Episode 2 - cartooning
CAS
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Cash, J.I. & McFarlan, F.W. - Competing through information technology - information
technology
CER
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Ceramics
CHA
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Changes (20 min) - change management
Changing role of managers (15 min)
Chapman, E.N. - The new supervisor (15 min) - supervision of employees
SHELF NO.
CHE
TITLE
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Cheales, P. - I was your customer (54 min) - customer service
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Cheales, P. - Passion makes perfect - management
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Cheales, P. - Whole works: The look better, do better business make over - business
management
CHO
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Cholesterol control: positive action for a healthy life - heart disease
CHR
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Christopher, M. & McDonald, M. - Marketing: An introductory video
CLA
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Class divided - race discrimination - racism
Classical change - management
CLE
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Clear communication - breaking down barriers - communication
CLO
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Close encounters of a sexual kind - sexual behaviour
CLU
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Clutterbuck, D. - The power of empowerment
Clutterbuck, D. & Wernstein, B. - Creating tomorrows company today - strategic
planning
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Clutterbuck, D. & Wernstein, B. - Measuring customer satisfaction
Clutterbuck, D. & Wernstein, B. - The mentor dimension - mentors and mentoring
Clutterbuck, D. & Wernstein, B. - Why customer focus pay? - customer service
COA
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Coaching and counselling - coaching staff
Coaching skills (27 min) - coaching staff
Coaching and performance feedback (36 min)
COD
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Code of good practice: dismissal - labour relations
COM
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Comfort, J. & Utley, D. - Effective meetings (30 min) - communications skills
Commercial law 1: UNISA syllabus - law
Common facilitation mistakes (15 min)
Communicating (30 min) - communication management
Communicating clearly (15 min) - communication
Communicating with confidence to get the job done - communication
Communicating with customers (17 min) - communication
Communicating with people on the job (15 min) - communication
Communication (28 min) - communication
CON
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CON
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Communication nightmares (26 min) - communication management
Communication: The non-verbal agenda (30 min) - communication
Composites - technical training
Comput-ed Ltd – Looking into… The bits and pieces of a micro looking into
communication via a micro - an overview (29 min) - computerisation
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Conducting the performance appraisal - performance appraisal
Conducting training activities (14 min) - training
Conductors (15 min) - electrical engineering
TITLE
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Conflict management - managing disagreement constructively (25 min) - conflict
management
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Conflict management (25 min) - conflict management
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Conquering team conflict - conflict management
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Consequences (30 min)
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Constructive criticism (25 min) - criticism
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Consulting skills for professionals (11 min) - consulting
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Contraception : ready or not - contraception
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Control of working capital (30 min) - accounting
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Conveying a professional image (6 videos) (12 – 15 min) - customer care
1:
hotlines
2:
conveying a professional image
3:
building relationships (12 min)
5:
appreciating human differences (12 min)
8:
handling upset customers (12 min)
10: controlling call time
11: focusing on results (13 min)
COO
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Co-ordinate geometry (141 min) - geometry mathematics
COP
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Coping with difficult people - courtesy
COR
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Corel Draw: Ideas, inspiration and information
Coronary artery disease: a self-management program (30 min) - heart disease
Corporate stretch (17 min) - management
COS
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Cost, profit and break-even (22 min) - budget and cost accounting
COU
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Counselling interview (30 min) - counselling
Counselling interview (training packages) (30 min) - counselling
Counting the cost (25 min) - accounting
Courage to coach (19 min) - personnel management
COV
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Covey, S.R. - Mauritius: Celebrating differences (26 min) - cultural diversity
Covey, S.R. - Principle-centered living: timeless principles of effectiveness
Covey, S.R. - Tearing down walls: Managing change and dismantling barriers to
better team and organizational performance (21 min) - change management
CPR
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CPR saves lives (English) - cardio pulmonary resuscitation
CPR saves lives (Zulu) - cardio pulmonary resuscitation
CRE
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Creating a winner: The real secrets of successful marketing (70 min) - marketing
Creating and working with knowledge - knowledge management
Creating customer value : essentials of marketing (47 min) - marketing
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Creating learning organisations (73 min) - organisational learning
Creating opportunities - cassette 1 (64 min) - English language - grammar
SHELF NO.
TITLE
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Creating opportunities - cassette 2
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Creating the customer’s dream (59 min) - customer care
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Creating the learning organization (73 min) - organisational
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Creativity : the only way to fly (8 min) - creativity in business
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Creativity in business - creative ability
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Credibility Factor: what followers expect from leaders (20 min) - management
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Credibility how leaders gain and lose it, why people demand it (42 min) - leadership
CRI
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Crisis management (38 min + 54 min)
CUS
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Customer care on the telephone - marketing and customer service
Customer is always Dwight (21 min) - customer care
Customer satisfaction: The other half of the job - customer satisfaction
Customer service series: Body language
Customer service series: Body language over the phone
Customer service series: Internal customer service
Customer service series: Its up to you
Customer service series: Questioning for clarity
Customer service series: Seven sins of internal customer service
Customer service series: The sins of customer service
Customer service series: Who cares
Customer service series: Who’s to blame
Customer talks back (11 min) - customer care
CUT
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Cutting and joining - engineering joints & technical training
DAT
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Data for decision - environmental engineering and environmental research
DAY
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Days of change (6 min) - organisational change
DBASE
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Looking into … DATABASES … Getting started with DBASE IV (29 min)
Looking into … DATABASES … Developing with DBASE IV (29 min)
DEA
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Dealing with abusive and threatening calls (15 min)
Dealing with crisis and transition: How organizations transform themselves (53 min) organisational behaviour and change
Dealing with difficult people (15 min) - employee motivation
Dealing with difficult situations (15 min) - customer service
Dealing with discrimination (20 min) - discrimination in employment
Dealing with HIV/AIDS in the workplace - aids
Dealing with stress - part 2
Dealing with stress part 1
Dealing with the irate customer (15 min) - customer service
DEC
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Decision-making in groups (15 min)
SHELF NO.
DEG
TITLE
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De Geus - Towards a national extrovert learning culture: The 1991 leadership and
learning conference (63 min) - management
DEL
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Delegation - delegation of authority
Delivering effective training (25 min) - training
DEM
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Democracy
DES
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Design and troubleshooting (16 min) - electric power planning
Designing and delivering a training session (12 min) - training
DEV
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Developing a training plan (15 min) - training
Developing positive assertiveness (25 min) - assertiveness
Developing assertiveness skills (14 min)
DIA
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Diabetes in South Africa: Agenda programme
Diabetes type II: a self-management program (30 min)
Diabetes: a television program brought to you by Boehringer Manheim (42 min)
DIE
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Diet and cancer prevention
DIF
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Difficult presentations made easy (16 min)
DIG
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Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
Digital electronics:
DIS
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Discipline (25 min)
Discipline in theft cases - crime prevention
Discipline interview (25 min) - personnel management
Discipline of teams: innovative project teams - teams in the workplace
Discipline without punishment (31 min) - performance appraisals
Discussing performance (22 min) - performance management
Disempowerment(10 min) - team management
Distribution and lighting (17 min) - electric engineering
DIV
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Diversity dynamics - cultural diversity
SHELF NO.
DO
TITLE
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Do-it-yourself marketing (41 min)
DOS
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DOS learning - version 5.0 (including disk)
MS-DOS 5 & Windows 3.1 made easy on video (50 min)
Looking into … MS-DOS … A broader view (29 min)
DRA
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Draw cartoon animals: Episode 8 - cartooning
Basic flip-flops - Lesson 8
Basic logic gates - Lesson 4
Bipolar transistors as switches - Lesson 3
Clock circuits - Lesson 11
CMOS and ECL integrated circuits - Lesson 6
Combinational logic circuit analysis - Lesson 7
Combinational logic circuit applications - lesson 12
Counters - Lesson 9
Exclusive or and exclusive nor gates - Lesson 13
Introduction to digital electronics - Lesson 1
Introduction to number systems - Lesson 2
Shift registers - Lesson 10
Testing digital circuits - Lesson 14
TTL integrated circuits - Lesson 5
DRE
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Dreaded appraisal - performance appraisals
DRU
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Drucker, P F - Drucker on reengineering - reengineering management
Drucker, P F - Technology, R&D, innovation management in high turbu-lent times (45
min)
Drucker, P F - Financial management in high turbulent times (45 min)
Drucker, P F - Organisation of people and work around information (45 min)
Drucker, P F - Real management by results in high turbulent times (45 min)
Drug addiction: Intervention
DUN
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Dunbar, I & McDonald, M. - Market segmentation
DUP
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Du Plessis, S - Pinnacle : organisational growth through personal excel-lence

module 1: Understanding my potential - self development

module 2: Learning from my past - self development

module 3: Using my potential - self development

module 4: Personal and professional leadership - self development

module 5: Synchronicity : finding the balance - self development
DYN
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Dynamic Business imaging - business presentations
Dynamic presentations (13 min) - presentation skills
Dynamics of diversity (49 min)
EAG

Eagle’s secret (23 min) - motivation
EAR

Earthwalkers (countries description and travel:
America, East Africa) (26 min each)
EAT

Eating and feeding: helping at home (11 min) - nutrition
ECO


Ecology: Biology concepts
Economies of scale: (15 min) - real world economics
EDG

Edge: Where the chief executive creates the difference - executive ability
EDU




5 to get ready: Educational activities - children
Arithmetic for kinds: Mr know-it-owl’s video school
Eduskills - Planning (English)
Eduskills - Planning (Zulu)
SHELF NO.
EDU
TITLE

Hap palmer’s Sammy: and other songs from “Getting to know myself”

Holiday songs around the world - children education

Learning basic skills: music by Hap Palmer

Listen to learn - children education

Peter Rabbit: read …

Rumpelstiltskin: read along with me: the big book video program

Seasons - children education

Stepping out with Hap Palmer
EFF


Thailand, Nepal, Australia, South
Effective communication
Effective facilitation tools:
Vol 1: Tools and techniques for gathering information
Vol 2: Tools and techniques for unleashing group creativity
Vol 3: Tools and techniques for group decision making
Vol 4: Tools and techniques for taking action as a group


Vol 5: Tools and techniques for resolving group conflict
Effective follow-up: your secret weapon for long-term sales success - sales
management
Effective listening: self-study course - listening skills
Effective presentation skills (20 min)
EIT

Either way you’re right II (8 min) - goal setting in personnel management
ELE








Avoiding electrical hazards (19 min) - safety engineering
Electrical emergency response (14 min) - safety engineering
Electrical grounding : a vital precaution (13 min) - grounding and earth conductors
Electrical high voltage : Know the hazards (28 min) - electrical safety
Electrical safety: electrical lockoff/tagoff - safety education
Electrical safety : real real life (13 min) - electrical safety
Electro-route (Natal) - “Challenging new frontiers” - electrification SA
Fatal shock: electrical case histories (20 min) - safety education
ELI

Eliminating the risk module - training programmes
ELS








Alternating current (16 min) - electric engineering
Basic principles (22 min) - electrical engineering
Conductors (15 min) - electrical engineering
Distribution and lighting (17 min) - electric engineering
Electrical principles (14 min) - electric engineering
Generators and motors (16 min) - electric generators
Motor controls (14 min) - electric motors
Wiring (16 min) - electric wiring
EMP

Employee relationship:
building tomorrow’s company (30 min) - employee
management
Employment Rights & Responsibilities - labour contract
Empowered Manager (30 min)



SHELF NO.
EMP
TITLE

Empowering appraisal: part 1 & 2 (61 min) - performance appraisals

Empowering appraisal: part 3

Empowering employees: enhance productivity and motivate your employees (30 min)
- empowerment

Empowerment

Empowerment in action (30 min)

Troubled employee (25 min) - employee assistance programs
ENC

Encouraging the heart (20 min) - leadership motivation
ENE

Energy management in commercial buildings:

Energy audit : practical ways to measure energy use in commercial buildings

Energy efficient air : practical ways to reduce energy consumption and the cost of
air conditioning

Energy efficient light : practical ways to reduce energy consumption and the cost
of lighting

Energy management program : effective strategies for implementing energy
savings
ENV




Environmental protection control: Treatment for liquid effluents
Environmental protection: Power plant emissions
Environmental protection Control: Handling Hazardous Materials
Environmental quality systems (22 min) - environmental quality
EQI



EQIP (Eskom Quality Improvement Process) - Introduction to quality improvement
EQIP (Eskom Quality Improvement Process) - The 9 steps quality improvement
process
EQIP (Eskom Quality Improvement Process) - The six steps to problem solving
EQU


Equal opportunities, are you getting it right? - affirmative action
Equality challenge (25 min) - safety education
ERG




Ergonomics:
Ergonomics:
Ergonomics:
Ergonomics:
ESK



Eskom Information Centre: “Into Africa” (32 min) - libraries marketing
Eskom: Leadership speaks - Allen Morgan
Eskom: Lets talk about… Corporations-privatisation-commercialisation
ESS



Essential arithmetic (135 min)
Essential counselling skills (14 min)
Essential issues in management accounting (1 hour)
ETV

Eskom television pulse series (weekly)
SHELF NO.
EVA
TITLE

Evaluate anything (12 min) - evaluation criteria
EVE






Even eagles need a push (24 min) - motivation
Everyday creativity (20 min) - creativity in business
Everyone can be a leader (15 min) - leadership
Everyone’s customer-service role - customer service
Everyone’s public relations role
Everyone’s a winner (22 min) - negotiation in business
EXCE

Excel for Windows (Beginning)
EXCEL






Advanced Excel 5 for Windows - computer program
Excel 5 for Windows (Intermediate)
Excel 97
Excel for Windows 5.0
Excel for Windows 6: tips and tricks
Excel Macros with visual basic for applications
FAC

Facilitation skills (13 min) - group processes
FEE

Feedback skills for supervisors: cultivate your critiquing skills and make feedback a
winning part of your business strategy
Feedback solution series:
Giving feedback:
Advanced skills - employee
participation
Feedback solution series: Giving feedback: Basic skills - employee participation
Feedback solution series: Receiving feedback: Advanced skills - employee



Carpal tunnel syndrome in industry
Ergonomics for supervisors
Industrial ergonomics
Office ergonomics


participation
Feedback solution series: Receiving feedback: Basic skills - employee participation
Feedback techniques (24 min) - employee management relations
FIN





Finance and accounting for the non-financial manager (65 min)
Finance for the non financial - part 1: Income statement (13 min)
Finance for the non financial - Part 2: Balance sheet (11 min)
Finance for the non financial - part 3: Cash flow statement (12 min)
Finding the up in upheaval (22 min) - change management
FIR

First time around (28 min) - productivity
FIS



Fish tales (20 min) - motivation
Fish! Sticks (17 min) - motivation
Fisher, R & URY, W. - Getting to yes: The video workshop - negotiation in business
FIV

Five steps to high self-esteem (14 min)
FLO

The floor is yours now (25 min) - public speaking
FOC

Focus on hygiene - industrial hygiene
SHELF NO.
FOO
TITLE

Food gardens foundation (Introduction; Tswana; Zulu; Xhosa; Afrikaans versions) vegetable gardening
FOR



For goodness sake (25 min) - team building
For Starters (30 min) - employee induction
Forces: Work & Machines - force and energy
FRA


Framing the future: Leadership skills for a new century (21 min) - leadership
Fraud (32 min)
FRE

Freelance graphics for Windows 2.0
FRI

Fritchie, R. - Working with assertiveness (40 min) - assertiveness training
FRO


From hell series:
1. Customer service - motivation
2. Teams - motivation
3. Employees - motivation
4. Bosses - motivation
Frontline - supervision of employees
FUT


Future perfect (22 min) - strategic management
Future shock (45 min) - futures research
GAR

Garvin, D.A. - Competing through quality - quality assurance
GAT

Gates, B. - Information technology: A catalyst for business development in a
changing world and an emerging new South Africa (80 min) - information technology
GEN

General titles: Machine shop safety
GER

Gerrickens, P. - Feedback game (This is a game : 140 playing cards and set of rules) -
self assessment
GET






Get to the point, keep to the point (25 min) - communication
Getting cooperation: Team building that works (17 min)
Getting the most out of your meetings (15 min) - meetings: audio-visual aids
Getting the right mix (13 min) - economics
Getting to know me - self perception
Getting the most out of training (13 min)
GIS


Geographical Information Systems selection and management
Introduction to Geographical Information Systems workshop
GIV

Giving personal feedback (13 min) - communication - audio visual aids
GLO

Global business sphere - cultural diversity
SHELF NO.
GOD
TITLE

Godfrey, G. - Effective listening skills - attention

Gods of Management (25 min) - management audio-visual aids
GOG

Go Giver - motivation
GOL


Goldralt, E.M. & Cox, J. - The goal (30 min) - productivity
Goleman, D. - Emotional intellegance : with Dan Goleman (73 min) - emotions
GOO

Good business practice - part 1: Business plan – what’s that? (30 min) - business
planning
Good guide for the job interview : some useful tips for job seekers - employee
selection
Good question (25 min) - personnel management


GRA


Grapevine (24 min) - communication audio-visual aids
Gray, J – Men are from Mars, women are from Venus: but we have to live on earth
(90 min) - love
GRE


Greenleaf, R.K – servant leadership (25 min)
The great communicator: Communication skills for all (23 min) - communications
GRI

Grime goes green: your business and the environment (25 min) - business and the
environment
GRO

Groupthink 2 (22 min) - social groups
HAL

Halala Bomane! Hail to the women - women South Africa
HAM

Hamel, G & Prahalad, C K - Competing for the future - strategic planning
HAN






Hand tools and their use (18 min)
Handling disciplinary appeals - industrial relations South Africa
Handy, C - The doughnut organisation (32 min) - organisational behaviour
Hanson, P - The joy of stress - stress management
Harvard Business School - Program introduction - customer services
Harvard Business School
- Vol. 1:
Sharpening the strategic service vision customer services
Harvard Business School
- Vol. 2:
Building customer loyalty - customer
services



HAR


SHELF NO.
Harvard Business School
- Vol. 3:
services
Harvard Business School
- Vol. 4:
improvement - customer services
Mobilizing human resources - customer
Harvard Business School
customer services
Harvard Business School
services
TITLE

Harvard Business School
work - customer services
Managing for quality and productivity
-
Vol. 5:
Achieving total customer satisfaction -
-
Vol. 6:
Envisioning
-
Vol. 7:
Putting the strategic service vision to
the
future
-
customer
HAV

Have you seen drum recently? The black fifties in South Africa (77 min) - SA history
HAY


Hayes, M E - Personal time management (25 min) - time management
Hayes, M E - Project management from idea to implementation (25 min)
HEA

Heat
HEL

Helping others to achieve (15 min) - mentoring in business
HEN







Hendricks, H G - The 7 laws of the teacher:
Hendricks, H G - The 7 laws of the teacher:
Hendricks, H G - The 7 laws of the teacher:
Hendricks, H G - The 7 laws of the teacher:
Hendricks, H G - The 7 laws of the teacher:
Hendricks, H G - The 7 laws of the teacher:
Hendricks, H G - The 7 laws of the teacher:
HEY

Heylin, A - Putting it across - communication audio visual aids
HID

Hidden assets: Empowering American workers
HIG

High performance teams: Lessons from the RAF Red Arrows (25 min) - teams in the
workplace
HIR

Hiring the best (25 min) - employee selection
HIV

HIV/Aids in the workplace and the Law
HON


An honest day’s work: motivating employees to give their best
Honey, P - Straight talking (27 min) - assertiveness
HOP


Hope, T - Control & Performance Measurement (63 min)
Hope, T - Strategic cost management (56 min)
HOT


Hot under the collar (30 min) - customer satisfaction
Hotlines: - call centre teams
1. Appreciating human difference (12 min)
2. Building relationships (12 min)
3. Communicating clearly (14 min)
4. Controlling call time (15 min)
5. Conveying a professional image (12 min)
Activity (50 min)
Communication (50 min)
Education (50 min)
Encouragement (50 min)
Heart (50 min) - techniques
Readiness (50 min)
Teacher (50 min) - teaching
6. Focussing on results (13 min)
7. Handling upset customers (12 min)
8. Managing anger and abuse (16 min)
9. Meeting the dial tones (24 min)
Satisfying customers (14 min)
SHELF NO.
TITLE
10. Solving problems (12 min)
11. Staying positive (13 min)
HOW








How he hell do we manage (10 min) - team management
How to be creative on the job - creative ability in business
How to conduct a disciplinary enquire: unfair dismissal: A practical guide - labour
laws and legislation South Africa
How to deal with buying objections (42 min) - salesmanship
How to deal with cultural diversity in the work place (30 min)
How to define goals and objectives (19 min)
How to deliver superior customer service (94 min)
How to develop effective communication skills (34 min)
How to develop team goals (10 min) - team management
How to discipline employees and correct performance problems:
vol. 1: Understanding and confronting problems
vol. 2: Setting and clarifying standards
vol. 3: Motivating and recognizing employees
vol. 4: Using formal discipline measures
How to draw comic strips: episode 5 - cartooning
How to draw comic strips: episode 6 - cartooning
How to find new customers - customer service
How to get things done: an achiever’s guide to better time management (45 min)
How to give and receive effective feedback (10 min) - motivation
How to juggle multiple priorities (17 min) - time management
How to lead effectively (25 min) - leadership
How to lose customers without really trying (32 min) - customer care
How to make winning presentations (30 min) - presentation skills
How to manage your sales strategy for greater sales and profits (90 min) - sales
planning
How to really create a successful business plan (40 min) - business planning
How to really start your own business (75 min)
How to resolve conflict on the job
How to see opportunity in a changing workplace - change management
How to sell yourself - personal success
How to succeed in a home business (70 min)
How to supervise people: techniques for getting results through others (45 min) supervision of employees
How to survive and profit in tough times (120 min) - strategic management
How to tap employee idea-power (17 min) - employee motivation
How to win customers and keep them for life (28 min)
How will you manage? - management audio visual aids
How to sell a new idea (15 min)





Human resource uitlization (24 min) - human resources management
Humour points: Body language
Humour points: Change
Humour points: customer service
Humour points: Economy
























HUM
SHELF NO.
TITLE

Humour points: First thing in the morning

Humour points: In the head office

Humour points: Ishy, Squishy needs

Humour points: Other members of the board

Humour points: Success and you

Humour points: Television

Humour points: The telephone

Humour, risk and change
HYP

Hypertension: a self-management approach for high blood pressure
IDL

I’d like a word with you – employee discipline
IF

If (10 min) - crime prevention
IJU

I just work here - personnel management
IMG

I’m glad your noticed (20 min) - management audio visual aids
IMP










Impact at meetings (25 min)
Improving service series: Module 1: Service leadership
Improving service series: Module 3: Selecting for service
Improving service series: Module 4: Supervising for service
Improving service series: Module 5: Serving people
Improving service series: Module 6: Selling our services
Improving service series: Module 7: Unhappy customers
Improving service series: Module 8: Service burnout
Improving service series: Module 2: Getting organised to serve
Improving performance through empowerment (18 min) - performance motivation
IN

In search of excellence - management audio visual aids
INC


Increasing employee productivity (25 min)
Increasing motivation at work (14 min)
IND



Induction - employee induction
Industrial fire prevention (25 min)
Industrial hydraulic technology (15 lessons):
1.
physical world of a machine
2.
hydraulic transmission of force and energy
3 & 4.
petroleum base and fire resistant hydraulic fluid
5.
operation at the suction side of a pump
6.
hydraulic actuators
7.
control of hydraulic energy
8.
accumulators and cylinders
9.
flow control valves
10.
directional control valves
11.
pressure control valves
12.
pilot operated pressure control valves
SHELF NO.
TITLE
13.
hydraulic pumps
14.
hydraulic motors
15.
reservoirs, coolers and filters

Industrial psychology: statistics module

Industrial footprint - management
INF



Infertility: understanding your options and choices (28 min)
Information and analysis (25 min) - information management
Information technology and re-engineering: the role of information technology in reengineering (60 min) - IT and re-engineering
INN

Innovative projects teams (40 min) - teamwork
INT




In the customer’s shoes (23 min) - customer service
Internet Atlas
Into the boardroom: profits of doom: Is your firm as good as you think (26 min) shareholders
Into the boardroom: what’s good for the shareholder: why would anyone invest in
your firm? (27 min) - shareholders
Introduction to AC drives and field-oriented control
INV



Investor relationship (30 min) - investments
Invisible enemy: static electricity (14 min) - safety assuranceInvisible man meets the mummy (28 min) - management systems
IR

IR Negotiating: The basics (abridged version) - industrial relations
ISO

ISO 9000: international quality standards: video seminar for executives, managers
and quality professionals
ITS





It’s a miracle (12 min) - motivation
It’s a wonderful life: leading through (25 min) - management motivation
It’s not easy - aids disease
It’s your call : call centre 1 (14 min) - customer care
It’s your choice (30 min) - interviewing & employee selection
IWA

I wasn’t prepared for that (30 min) - presentation skills
JAT

Jatta, O - How to turn catastrophe into opportunity - motivation and self realisation
JOH

Johnson, S - Who moved my cheese? : an amazing way to deal with change in your
work and in your life (13 min) - change management
JOS

Joshua in the box (5 min) - management training
JOU

Journey into the heroic environment: Shared values:
relationships (31 min) - value management
SHELF NO.
JUD
TITLE

Jude, B - Attitude and goal setting - psychology

Jude, B - Body language in business - body language

Jude, B - Closing the sale - selling

Jude, B - Communicate for success - communication

Jude, B - Conflict management

Jude, B - Creativity and brainstorming

Jude, B - Don’t agonise - solutionise

Jude, B - Don’t just hear - Listen!

Jude, B - Don’t worry - be happy

the standard for heroic




























Jude, B - Effective brain power - thinking skills
Jude, B - Effective use of the telephone
Jude, B - Exhibition selling
Jude, B - Getting things done - employee motivation
Jude, B - Growing employees - employee motivation
Jude, B - High morale productivity plus - organisational development
Jude, B - How to present yourself at interviews and meetings
Jude, B - Improve your self-esteem
Jude, B - Keep your customers happy
Jude, B - Live your dream
Jude, B - Making meetings work
Jude, B - Management in the nineties
Jude, B - Manager’s mistakes - supervision of employees
Jude, B - More hours in your day
Jude, B - Negotiating in the nineties
Jude, B - NLP: communication mastery - communication in organisations
Jude, B - Overcoming objections
Jude, B - Save time - delegate
Jude, B - Stand up, speak out and win
Jude, B - Street smarts - motivation
Jude, B - Successful interviewing and selecting - interviewing
Jude, B - Talking straight
Jude, B - The psychology of customer service
Jude, B - Understanding behaviour
Jude, B - Understanding the differences in people
Jude, B - What the customer loves and loathes
Jude, B - When I say no - I feel bad - self assessment
Jude, B - Who’s responsible - self management
JUM

Jumping for jelly beans (30 min) - motivation
JUS

Just in time (25 min) - quality assurance
KAG

Kaglan, J. - The business speakers kit - public speaking
KAK



Kakabadse, A. - Practical approaches to delivering service quality - customer service
Kakabadse, A. - The global executive
Kakabadse, A. - Winning ways - strategic planning
SHELF NO.
KAP
TITLE

Kaplan, R.S. - Activity-based management: Part 1 - measuring performance

Kaplan, R.S. - Activity-based management: Part 2 - measuring performance

Kaplan, R.S. - Flying blind : how traditional measures mislead : measuring corporate
performance (30 min) - performance measurement and evaluation

Kaplan, R.S. - The balanced scorecard - measuring corporate performance
KEE

Keeping the vision alive (28 min) - strategic management
KEH


Kehoe, J. - Mind power: You can make a difference in South Africa (Part 2) (20 min) mind control
Kehoe, J. - Mind power: You can make a difference in South Africa (Part 1) (26 min) mind control

Kingdom was lost (21 min) - quality management
KIN



Creating and working with knowledge (13 min) - learning a la carte
How to manage knowledge workers (14 min) - learning a la carte
Understanding knowledge work (15 min) - learning a la carte











Leadershift: five lessons from leaders in the 21st century (29 min) - leadership
Leadership and learning: Our strategic investment in the future (O’Brien, B & Burr, D)
Leadership and the environment (36 min) - leadership environment
Leadership and the new science (23 min)
Leadership challenge (26 min)
Leadership in action (18 min)
Leadership: an art of possibility (17 min)
Leading effective meetings
Leading group discussions (13 min) - group processes
Leading in a time of change: a conversation with Peter & Drucker: Peter M Senge organisational change
The leadership kit:

Part 1: It’s not my fault

Part 2: Empowerment

Part 3: Change

Part 4: Leadership
Learning from mistakes (14 min)
LEE

Lee, B. - Power principle: influence with honour (1.5 hour) - motivation
LEO

Leopard in your business (14 min) - lessons from the wild
LET

Letting go (15 min) - team building and empowerment
LIF


Lift your game (20 min) - performance motivation
Lifting, moving and positioning: helping at home (14 min) - nursing
SHELF NO.
LIG
TITLE

Light
LIS




Listen - communication audio visual aids
Power of listening (25 min) - communication
Listen & Win: How to keep customers coming back
Listening: The key to productivity
LIV



Live and learn (12 min) - adult education
Live or die - diet and nutrition
Living personal feedback - performance appraisals
LLO

Lloyd, K L - Communication:
communication
LOD

Lodge, S - Who sold you this, then : effective after-sales service - customer care
LOH

Lohr, D - Succeeding as a first time manager:
Part 1: Getting organized
Part 2: Assessing yourself and your team
Part 3: Managing change
Part 4: Leadership skills
Part 5: Developing your staff
KNO
LEA

The name of the game (28 min) - business
Part 6: Motivating your people
Part 7: Cultivating your communication skills
Part 8: Power of a positive Attitude
LOTUS

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
Using the power of 1-2-3 release 4 for Windows
1-2-3 for Windows intermediate and advanced skills: How to unlock the power of
Windows
Getting started with 1-2-3 release 4 for Windows
Getting started with 1-2-3 for Windows
Lotus 1-2-3 advanced (including disk)
1-2-3 release 2.4 intermediate and advanced skills
1-2-3 release 2.4 introductory skills
LUN


Lundin, S.C. - Fish : Catch the energy, release the potential (17 min) - motivation
Lung disease: a self-management program (60 min) - lung disorders
MAC

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
Machine shop safety and basic operations: Bandsaws and drills (23 min)
Machine shop safety and basic operations: Lathes (27 min)
Machine shop safety and basic operations: Machine shop safety (20 min)
Machine shop safety and basic operations: Mills (21 min)
Macro models (17 min) - macro economics
SHELF NO.
MAIL
TITLE

Microsoft mail
MAI


Maintaining and trouble shooting electric motors training series: troubleshooting
motors (21 min)
Maintaining and trouble shooting industrial motor controls training series:
troubleshooting motor control systems (24 min)
MAK




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
Make presentations work for you - presentation skills
Make the phone work for you - telephone skills and etiquette
Making effective sales calls(47 min) - sales management
Making teamwork brilliantly (13 min)
Making the most of yourself (15 min) - self actualisation
Making the right choice - employee selection
MAL

Malherbe, L. – Selfbeeld - self respect
MAN
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Management competency (31 min)
Management mastery checklist (14 min)
Management skills: video quiz (20 min) - management
Managers as mediators (30 min)
Managing a mature age workforce (14 min)
Managing at the speed of change (28 min) - change management
Managing by wandering around (30 min)
Managing change (25 min) - change management
Managing customer relationships (15 min)
Managing diversity (22 min) - ethnicity
Managing for commitment: building loyalty within organisations (20 min) - team
development
Managing for customer care (29 min) - customer service
Managing from the heart (30 min) - management techniques

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Managing front line staff - customer service
Managing internal customer service
Managing marketing (30 min)
Managing people: recruiting, motivating and leading your team (120 min) - personnel
management
Managing performance (11 min) - performance appraisals
Managing projects (15 min) - project management
Managing successful reengineering: Reengineering the manufacturing organisation strategic planning
Managing successful reengineering:
Reengineering the service organization strategic planning
Managing the performance of contractors and consultants:
Part 1:
Engaging the consultant (14 min)
Part 2:
Managing the contract (15 min)
Part 3:
Resolving conflicts and disputes (14 min)
Managing theft at work - crime prevention
Managing upwards (15 min) - management audio visual aids
Manners at work : corporate etiquette (18 min)
Manning, T. - Compete through service (88 min) - customer service
SHELF NO.
MAR
TITLE

Market structure (13 min) - economics

Marketing plus (31 min)

The margin protection principle - profit accounting
MAS

Mastering memos - writing skills
MAT


Mathemagics (A. Benjamin) - arithmetic
Maths: Video education; Std 2 - Std 5
MAX

Maximize cash flow (27 min)
MCC


McCormack, M.H. - 110 per cent solution; Using good old American know-how to
manage your time and ideas (60 min) - time management
McCormack, M.H. - What they still don’t teach you at Harvard Business School (60
min) - strategic management
MCD

McDonald, M. - Competitive marketing strategy for Europe - marketing
ME

Me and we (14 min) - teamwork
MEC

Mechanical
electrical
control
electric
motors
Part
1
(15
min)
Part
2
(17
min)
Part
3
(12
min)
Part
5
(15
min)
Part 7 (17 min)
Mechanical maintenance training series: Basic terms of maintenance (28 min)
Mechanical maintenance training series: Bearing maintenance and installation
Mechanical maintenance training series: Coupling alignment techniques (19 min)
Mechanical maintenance training series: Couplings (14 min)
Mechanical maintenance training series: Laser alignment (26 min)
Mechanical maintenance training series: Lubrication techniques (15 min)
Mechanical maintenance training series: Maintaining and troubleshooting industrial
gearing (23 min)

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
Mechanical maintenance training series: Maintaining and troubleshooting gear
reducers (27 min)
Mechanical maintenance training series: Maintaining and troubleshooting brakes and
clutches (21 min)
Mechanical maintenance training series: Maintaining centrifugal pumps (19 min)
Mechanical maintenance training series: Maintaining flexible drives: flat belts, v-belts,
timing belts (15 min)
Mechanical maintenance training series: Maintaining flexible drivers - roller chain and
silent chain (13 min)
Mechanical maintenance training series: Maintaining valves (18 min)
Mechanical maintenance training series: Maintaining V-belts (23 min)
SHELF NO.
TITLE

Mechanical maintenance training series: Monitoring centrifugal pumps (17 min)

Mechanical maintenance training series: Troubleshooting centrifugal pumps (19 min)

Mechanical maintenance training series: Troubleshooting mechanical systems

Mechanics: Part 1 (169 min)

Mechatronics – mechanical engineering
MEE
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Meeting and greeting - communication
Meetings, bloody meetings (30 min) - meetings
Mentor vision: Accounting for decisions: Applied costing techniques
Mentor vision: Accounting for decisions: Budgeting
Mentor vision: Accounting for decisions: Costing
Mentor vision: Benefits of change
Mentor vision: Change in practice
Mentor vision: Challenge of change: Approach to change
Mentor vision: Challenge of change: Change in practice
Mentor vision: Challenge of change: Benefits in practice
Mentor vision: Challenge of change: Reasons for practice
Mentor vision: First impressions: Body language
Mentor vision: First impressions: Verbal communication
Mentor vision: Forecasting sales: Budgeting a house of cards
Mentor vision: Forecasting sales: Forecasting or fortune telling
Mentor vision: Forecasting sales: Forecasting through research
Mentor vision: Forecasting sales: Making numbers work for you
Mentor vision: Managing money: Analysing costs
Mentor vision: Managing money: Buying new equipment
Mentor vision: Managing money: Compilation
Mentor vision: Managing money: Costing in action
Mentor vision: Managing money: Interpreting annual accounts
Mentor vision: Managing money: Preparing financial plans
Mentor vision: Managing money: Working your capital
Mentor vision: Mentoring: Program 1
Mentor vision: Mentoring: Program 2
Mentor vision: Reasons for change
Mentor vision: The challenge of change: Approach to change
Mentor vision: Total quality series: Courtaulds films
Mentor vision: Total quality series: DNCS
Mentor vision: Total quality series: Heinz
Mentor vision: Total quality series: Introduction
Mentor vision: Total quality series: Review
Mentor vision: Total quality series: Short aerospace
Mentor vision: Valuing people: Coaching and counselling
Mentor vision: Valuing people: Communication
Mentor vision: Valuing people: Identifying training needs




Mentor vision:
Mentor vision:
Mentor vision:
Mentor vision:
Valuing people:
Valuing people:
Valuing people:
Valuing people:
Implementing training
Introduction
Introduction to assertiveness training
Leadership
SHELF NO.
TITLE

Mentor vision: Valuing people: Motivation

Mentor vision: Valuing people: Culture
MEN


Men and women are different (14 min)
Mentoring (20 min) - mentioning in business
MET

Metallic Materials
MIL


Miller, J - Personal accountability and the QBQ (19 min) - motivation
Mills, R - Strategic value - strategic planning
MIN

Mining the talents and skills of SA - South African Qualifications authority Act
(SAQA), Skills Development Act, Skills Development Levies Act
MIT

Mitchell, W - Taking responsibility for your choices - self actualisation
MIR

Miracle man (25 min) - motivation
MOD





Modlin, D - Accounting III (Unisa syllabus): Costing - course accounting
Modlin, D - Accounting III (Unisa syllabus): Financial - course accounting
Modlin, D - Accounting III (Unisa syllabus): Valuations - course accounting
Modlin, D - Income tax: 201, 202, 203
Modlin, D - Income tax: taxation of estates
MOL



Mol, A - Help!
Ek is ‘n bestuurder:
Program 1:
Die basiese bestuursteoriee (38 min)
Mol, A - Help!
Ek is ‘n bestuurder:
Program 2:
Wat is motiverting (34 min)
Mol, A - Help!
Ek is ‘n bestuurder:
Program 3:
Meting van resultate (38 min)
Mol. A - Help!
Ek is ‘n bestuurder:
Program 4:
Stimulering van innovasie (33 min)
Mol, A - Help!
Ek is ‘n bestuurder:
Program 5:
Verantwoordelikheid en erkenning (42 min)
Mol. A - Help!
I’m a manager:
Programme 1:
The beliefs of managers (37 min)
Mol, A - Help!
I’m a manager:
Programme 2:
What is motivation? (39 min)
Mol, A - Help!
I’m a manager:
Programme 3:
Measuring results (37 min)
Mol A - Help
I’m a manager,
Programme 4:
Stimulating innovation (34 min)
Mol, A - Help!
I’m a manager:
Programme 5:
Responsibility and recognition (44 min)
Molapo, D - From prisoner to pioneer (23 min) - motivation
Moller, C - Time manager (30 min) - time management


More bloody meetings (27 min)
More than a gut feeling (29 min) - surveying

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
MOR
SHELF NO.
MOT
TITLE

Motivating at work (16 min)

Motivating people (15 min)

Motivating the team (30 min)

Motivation

Motivation igniting exceptional performance (21 min)
MOV

Moving to e-learning (14 min)
MUP


Muppet: Perk up - meetings audio visual aids
Muppet: picker upper (8 min) - meetings audio visual aids
MUR


Murder by mixed messages (35 min) - communication in management
Murray, H - Learning needs interview (23 min) - adult education
MUS

Music paradigm (60 min) - management techniques
NEA

Near nett shape forming
NEG


Negotiating skills
Negotiating: Tying the knot (29 min) - negotiation in business
NET

Networking with LANtastic : networking windows
NEW






New employee orientation (23 min)
New employer - employee relationship (20 min)
New pioneers (32 min) - business management
New
Workplace:
Vol. 1
Understanding
the
new
workplace
(15
min)
Vol. 2
Managing
people
in
the
new
workplace
(15
min)
Vol. 3
Redesigning the new workplace (15 min)
The new business of paradigms: 21st century
The new supervisor (15 min)
NO

No complaints: part 1: Complaints and the customer (24 min) - customer service
NON

Non-verbal communication (26 min)
NOS

No smoke without fire (30 min)
NUT


Nutrition
Nutrition for you
OHW

Oh! What a lovely report (25 min) - report writing
ON



On the receiving end : skills for call centre agents (30 min)
On the threshold of change (17 min) - cultural diversity
On your own (7 min) - motivation
SHELF NO.
ONE
TITLE

1001 ways: how to praise publicity - motivation

1001 ways: low cost no cost recognition - motivation

1001 ways to energize individuals - motivation

1001 ways to energize organizations - motivation
ORG



Organ donation … making miracles (16 min)
Organizational culture - Eskom
Organizational vision, values and mission - strategic planning
OUT

Outbound call : call centre 4 (10 min) - customer care
OVE

Overview: Materials matter
PAN

Panel interview: the panel: the applicant (19 min + 17 min) - interviewing
PAR

Paradox made easy on video (50 min) - computer program
PARADOX

Paradox for Windows - computer program
PASC

Learning Pascal programming (including disk)
PAU


Paul, N - Constructive criticism (25 min) - criticism
Paul, N & Tyrell, D - Meetings! Making them work
PEA

A Peacock in the land of penguins (20 min) - cultural diversity
PEO

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





People skills - empowering yourself (11 min)
The people series: Business & Development
The people series: Community development
The people series: Culture & Development
The people series: Development & the environment
The people series: Education
The people series: Hidden oppressions
The people series: Hopes
The people series: Information successes
The people series: Job creation: Environment
The people series: Job creation: Macro
The people series: Joseph Shabalala
The people series: Miscellaneous
The people series: Rural development
The people series: The media
The people series: Women & development
PER

Performance:
Part
1:
Strategies
for
change
Part
2:
Successful
leadership
Part
3:
Putting
customers
first
Part
4:
Success
factors
for
teams
Part 5: Balanced scorecard (13 min)
SHELF NO.
(13
(14
(15
(13
min)
min)
min)
min)
TITLE
Part 6: Rewarding performance (13 min)

Performance counselling - performance appraisals

Performance matters: the importance of praise - performance motivation

Performance matters:
the need for constructive criticism - performance
management

Performance measurement (18 min)

Performance measurement (30 min) - performance management

Performance review (16 min) - performance appraisal

H. Ross Perot: A vision for success in the ‘90’s (90 min) - strategic planning






Personal footprint - motivation
Personal goal setting (13 min)
Personal protection: Eye safety
Personal protection: Hand safety
Personal protection: Minimising back strain
Personal protection: Slips, trips and falls










Peter Principle (30 min) - management audiovisual aids
Peters, T - A world turned upside down (31 min) - strategic planning
Peters, T - Business & the environment (47 min) - management
Peters, T - Excellence in the public sector (48 min) - customer service
Peters, T - How to deliver superior customer service (94 min)
Peters, T - Liberation management (60 min) - management audio visual aids
Peters, T - Management revolution and corporate reinvention (1 hour) - strategic
planning
Peters, T - Necessary disorganization: Cutting edge business ideas for the
Nanosecond ‘90s (40 min)
Peters, T - Passion for customer (long) (31 min)
Peters, T - Passion for customer (short)
Peters, T - Passion for excellence (63 min)
Peters, T - Speed is life (68 min) - time management
Peters, T - The leadership alliance (64 min)
Peters, T - Thriving on chaos (60 min) - management audio visual aids
Peters, T - Tom Peters experience : the customer revolution (55 min) - customer
service
Peters, T - World class quality (60 min) - quality of products
Peters, T & Frost, D - Beyond hierarchy - management
Peters, T & Redhead, B - Corporate culture
PIC

Picking the right people (15 min) - employee selection
PIG

Pigeon – holed in the land of penguins (10 min) - work groups
PLA

Plastics and Elastomers
POP

Popplewell, B. - Becoming the best - management
POR

Porter, M. - Michael Porter on competitive strategy - strategic planning
SHELF NO.
POS
TITLE

Positive partnering: Building bridges with customers - customer relations

Positive thinking (13 min) - thinking habits
POW


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
PET








Power electronics and motor drives
Power of branding - trademarks
Power of change: Reinventing the organisation (30 min) - strategic planning
Power of change: The management revolution (30 min) - change management
Power of empathy (15 min) - caring
Power of future conversation (20 min)
Power of leadership (55 min)
Power of listening (25 min)
Power point ’97: starting out and up and running
Power Point 4.0 for windows
Power principles: power plant basic series: basic electricity










Power principles: power plant basic series: basic power plant operation
Power principles: power plant basics series : boilers
Power principles: power plant basics series : plant auxilliaries
Power principles: power plant basics series : plant cycle
Power principles: power plant basics series : plant instrumentation
Power principles: power plant basics series : plant science
Power principles: power plant basics series : plant systems
Power principles: power plant basics series : power generation
Power principles: power plant basics series : turbines
Power principles: power plant basics series: water treatment equipment
POWER


Introduction to PowerPoint
Powerpoint ’97: starting out and up and running
PRA




Practical IR. The decision is yours - No. 1: The case of Musa Zungu
Practical IR: Handling shop floor relations
Practical IR: Review (book & Transparencies)
Practical IR: The decision is yours - No. 2: The case of Jill & Others vs budgenot
enterprises
Practical IR:
The decision is yours - No. 3:
The case of amon Nene
Practical IR:
The decision is yours - No. 4:
The case of Ed Khan
Practical IR:
The decision is yours - No. 5:
The case of Mary Swart
Practical IR:
The decision is yours - No. 6
sexual harassment? The case
of Fatima Jantjies & other cases
Practical IR:
The decision is yours - No. 8:
The case of Sau Maduwana
Practical IR:
The decision is yours: - No. 7:
The case of Alf Sepai
Practical welding course Module 1:
Safety in welding
Practical welding course Module 1:
Types of weld preparations
Practical welding course Module 1:
What is welding


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

SHELF NO.
TITLE

Practical welding course 
Practical welding course equipment

Practical welding course 
Practical welding course process

Practical welding course process

Practical welding course equipment

Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course 
Practical welding course weld

Practical welding course weld

Practical welding course -
Module 2.1
Module 2.1:
Process
Manual metal arc welding
Module 2.2:
Module 2.2:
Equipment
Gas shielded metal and weld
Module 2.3
Tungsten inert gas weld
Module 2.3:
Tungsten inert gas welding
Module 2.4:
Module 2.4:
Module 3:
Module 3:
Module 4.1:
Module 4.1:
Module 4.1:
Module 4.1:
Module 4.2:
Module 4.2:
Submerged arc welding process
Submerged welding equipment
Weld joint preparation
Welding positions
Flat position welding
Horizontal position welding
Overhead position welding
Vertical position welding
Flat position welding
Gas shielded overhead position
Module 4.2:
Gas shielded vertical position
Module 4.2:
Horizontal position welding



Practical welding course part 1
Practical Welding course part 2
Practical welding course welding
Practical welding course Practical welding course Practical welding course Practical welding course Practical welding course Practical welding course treatment
Practical welding course Practical welding course -
PRE





Precision mechanical measuring - measuring instruments
Prepare for some TIPS - training methods
Preparing for successful sales relationships (41 min)
Preventing burnout: maintaining energy for life (15 min) - stress management
The preventable disaster (14 min) - safety assurance
SHELF NO.
PRI
TITLE

Primary health care: Basic health needs

Primary health care: Breast feeding and nutrition

Primary health care: Drug and alcohol abuse

Primary health care: Gastro enteritis and oral rehydration

Primary health care: Immunisation and the road to health

Primary health care: Intestinal parasites, body & Health lice and scabies

Primary health care: Tuberculosis

Primary health care: Family spacing

Principles of high voltage engineering
PRO

Prosper program: the science of seeing your goal and then reaching it (80 min) motivation
PRO










Process - improvement skills: rethinking the routine - work design
Programmable logic controllers training series: Troubleshooting programmable logic
controllers parts 1 & 2 (48 min)
Project management (25 min)
Project management (28 min)
Project management: (14 min) - success factors
Project management: success factors (14 min)
Project management: the techniques for successfully managing a project (42 min)
Prospecting for more sales: training direct (25 min + 14 min) - sales management
Providing performance feedback (17 min)
The Project (35 min) - project management
PUB

Public speaking with confidence (12 min)
PUT





Put more leadership into your style (30 min)
Putting stress to work (15 min)
Putting the learning organization to work: Learning after doing (27 min)
Putting the learning organization to work: learning before doing (22 min)
Putting the learning organization to work: Learning while doing (19 min)








Module 4.3:
Tungsten inert gas welding-
Module 4.3:
Tungsten inert gas welding-
Module 4.4:
Flat & Horizontal position
Module 4.5:
Module 5:
Module 5:
Module 5:
Module 5:
Module 6:
Simple Welding Metallurgy
Defects in welds
Destructive testing
Non destructive testing
Visual examination
Preheat and postweld heat
Module 6:
Module 6:
Quality control
Welding symbols on drawing
QUA





Quality assurance environment (35 min) - quality assurance
Quality customer service
Quality man (30 min) - quality management
Quality the only way (25 min) - quality management
Total Quality management
QUAT


Quattro Pro made easy on video (50 min)
Using QuattroPro advanced - version 4.0 (including disk)
QUE




Quest:
Quest:
Quest:
Quest:
SHELF NO.
TITLE

Quest: The secret of great customer service (29 min)
RAC

Race without a finish line (10 min) - quality assurance
RAI

Raising capital: How to finance your business (90 min)
RAP

Rape awareness
RAT

The rating of clerical work - rating of employees
REA

Really angry customer : call centre 2 (14 min) - customer care
REC




Reception skills I:
Grooming and appearance: your reception area
Reception skills II:
Your body language, eye contact, posture, gestures, facial
expressions, reading body language
Reception skills III:
The greeting procedure, know your company, dealing with
an equity
Reception skills IV:
Appointments, taking messages, relaying messages,
dealing with more than one person at the reception desk, managing a busy reception
area
Reception Skills V:
Dealing with complaints, dealing with different personalities
Recession as opportunity - smart moves for tough times - business management
RED




Redesigning product - service development (20 min) - working smarter
Redhead, B - ISO 9000 - A first for quality - quality assurance
Redoubling shop floor productivity (20 min) - working smarter
Reducing absenteeism (14 min)
REE

Reengineering roadmap: a how-to approach (60 min)
REF

Reforming employee development - working smarter
REL

Relationship selling-winning customers for life
REM

Remember me (10 min) - customer service
RES




Resilience: change for the better (18 min) – organisational change
Resolving conflict - conflict management
Resolving conflicts: Strategies for a winning team (12 min)
Resolving difficult situations (17 min) - conflict management


Commitment: Fueling the burning (19 min)
Goal setting that gets results (46 min)
Persistence: The will to win again (27 min)
Planning your success (27 min)

Respect on the job (27 min) - discrimination in employment

Responsive systems (17 min) - electric power system

The
respectful
workplace:
redefining
vol.
1:
Opening
the
vol.
2:
Diffusing
hostility
through
vol. 3: Managing harmony (76 min)
RET

Return on investment (23 min) - finance for non-financial management
SHELF NO.
RID
TITLE

Riding the wave: strategies for change (18 min) - organisational change
RIG




The right person for the job - part 1: What is PSI?
The right person for the job - part 2: PSI at work
The right person for the job - part 3: PSI user’s manual
The right person for the job (overview)
ROA

Road
to
sustainable
development:
profitability
through
vol.
1:
Environmental
quality
vol. 4: Satisfying customers and assuring quality
ROB


Robbins, A. - Life management systems - self actualisation
Robson, M. - Journey to excellence (30 min) - production management
SAF






Safe for life – HIV infections & sexual counselling
Safety awareness: “Don’t be a dummy” (11 min)
Safety catch
Safety orientation: “It begins with you” (14 min)
Safety: take it home (off-the-job-safety) (11 min)
Safety: The big picture (13 min)
SAL



Sales stars: Unit 1 & 2 - sales management
Sales stars: Unit 3 & 4 - sales management
Salmonella: The enemy within - food poisoning
SAT

Satisfied customers: They’re worth the effort - customer satisfaction
SAY


Say what you want (30 min) - communication and assertiveness
Say the right thing: Part 1 & 2 (39 min) - assertiveness training
SCE

Scenario thinking: Pathways to the future - scenario planning
SCH


Schwartz, P - Practical scenario planning
Schwartz, P - Visions for the year 2000: A drift into new empires - scenario planning
SEC

Secret service awards (15 min) - work groups - management
SEN


Senge, P The fifth discipline: Personal mastery (7 min)
Sense and nonsense of stress management
SER

Service with soul - customer service
SET

Setting objectives: 7 ground rules for better performance management (19 min)
SEV

Seven steps to improve communication
workplace
right
customer
violence:
doors
service
ecology:
system
SEX


SHELF NO.
SHOW
TITLE

Show you care: Dynamic telephone techniques - telephone in business
SID

Sid Story (20 min) - performance motivation
SIG

Sigcg Special interest group on computer graphics.
proceedings
SIL



Silent epidemic : AIDS awareness programme (19 min)
Silent side of communication: the interpretation of non-verbal behaviour - body
language
Silent war: Infection control for emergency responders
SIX

Six ways to resolve conflict (15 min)
SKI

Skilful appraisal (26 min) - performance measurement
SLI



Slinging safety: Safe slinging inspection and care
Slinging safety: Safe slinging selection and use
Slinging safety: Safe slinging the lift
SMA


Smart solutions for managing your time: How to get more done in less time (40 min) time management
Small business quality in action (24 min) - quality management
SMO



Smoking - Today’s problem (72 min) - smoking health aspects
Smoking: Personal pollution - smoking health aspects
Smoking’s not for winners - smoking health aspects
SMY

Smythe, N - Guide to the employment equity act no. 55 of 1998 - Labour Law and
Legislation SA
SOA

Soaring with the phoenix (30 min) - change management
Sexual harassment awareness
Sexual abuse of children (28 min)
1997 Computer graphics
SOL


Solving people-problems on the job (15 min) - team management
Solving problems and thinking creatively (15 min) - creative thinking in business
SON

Sonqoba Simunye: We shall conquer together - economic development SA
SOU


South Africa tomorrow, the Nedcor / Old Mutual scenarios (53 min) - SA: Politics
and Government
South Africa: prospects for successful transition - Nedcor Old Mutual scenarios (53
min) - SA: Politics and Government
SPE


The specialists : real world economics (15 min) - economics and career choice
Spend a day in the life of your customers (20 min) - customer care and service
SPI

Spirit of individualism (22 min) - personality and self actualisation
SHELF NO.
SPREAD
TITLE

Looking into … Spreadsheets … Starting from square one (28 min)
STA

Stanford video guide to negotiating: the sluggers come home…
STD

STD’S and you (Sexually transmitted diseases) (18 min)
STO

Story of the new one minute manager (33 min) - management
STR






Strategic planning (25 min) - strategic planning
Strategy pure & simple : how winning CEO’s outthink their competition - strategic
planning
Stress (14 min)
Stress awareness (12 min)
Stress Management
Stress Management: How to handle life’s challenges
STU

Stuck on quality: how to achieve total quality (25 min)
SUC



Succeed by coaching: coaching skills for supervisors (30 min) - supervision of
employees
Successful negotiation
Successful thinking habits (14 min) - mind control
SUG

Suger, S - X - o - cise (This is a game not a video) - training of employees
SUN



Sunter, C - Silent enemy (30 min) - aids/HIV
Sunter, C - Your country needs you (45 min) - global images – AIDS/HIV
Sunter, C - Beyond plan B: Using your radar to navigate the future (30 min) planning forecosting
Sunter, C - Prospects for the high road, a scenario update (60 min) - SA: Politics
and Government
Sunter, C - Quest for survival, South African environments into the 21st century (60
min) - SA: Politics and Government
Sunter, C - The new century quest for the high road (60 min) - SA: Politics and
Government
Sunter, C - What it really takes to be a world class company




SUP







Super Sam Swots safety
Supercharged selling (43 min) - salesmanship
Supervising for quality - supervision of employees
Supervising safety: You make the difference (19 min) - safety education
Supervision - supervision of employees
Supervisory styles (11 min) - supervision of employees
Supplier relationship : BBC for business (30 min) - supply quality and customer
service
SUR


Surface technologies
Surfing the web: The complete guide to getting connected and using the internet (60
min)
Surviving appraisal interview (18 min) - performance appraisal
Surviving the A.I. - performance appraisals


SHELF NO.
SWA
SYS
TITLE

Swanepoel, J.P.A. – A guide to fair employment



A system of change - change management
System of vehicle control: K@3Heavy motor vehicle
System of vehicle control: K53 light motor vehicle

System of vehicle control: Minibus Taxi
TAC

Tactics of innovation (22 min)
TAK


Take care – customer service
Taking charge of change (20 min) - change management
TAL

A Tale of “O” on being different : a training tool for managing diversity (45 min) interpersonal communication
Talk isn’t cheap (19 min) - communication
Talking with pictures (30 min) - communication


TAY

Taylor, G.M. - Multimedia as an educational tool for the study of the embryological
development of the human heart - M.Sc Thesis
TEA















Teacher opportunity programmes (TOPS) (23 min) - teaching skills
Team building
Team development & Maintenance
Team leading: Part 1 & 2 (64 min) - team development
Team nightmares: solutions to your top team problems (49 min)
Team of eagles (17 min) - team management
Team of two (30 min) - team development
Team spirit? : How to be an effective team member - team building
Team talk plus (35 min) - team management
Team working (37 min) - team management
Teams & Leaders
Teamwork in crisis : the miracle of flight 232 (28 min) - team development
Teamwork: principles of successful teams (13 min) - teams in workplace
Teamwork: The game that works
Teamwork 2: change without anxiety (12 min)
TEL




Telephone skills
Telephone perfection (16 min) - telephone skills
Telling people what you think of them (15 min) - performance appraisals
Telephone behaviour: the rules (22 min) - telephone skills
TEN





Ten commandments for the prevention of low back pain
Ten essential interviewing skills (16 min)
Ten essential reception skills (14 min)
Ten essentials for successful induction (15 min)
Ten point checklist before delivering training (16 min)
TER

Termination interview - dismissal of employees
THA

That’s not my problem (8 min) - motivation
SHELF NO.
THI
TITLE

Thinking in action: The de Bono thinking kit (80 min) - thinking habits

Thirty ways to make more time (27 min) - time management

This thing called change (8 min) - change management
THR

Thriving on change (15 min) - change management
TIC

Tice, L. - Investment in excellence: 19 parts - training of executives
TIE

Tietjen, T. - I’d like a word with you: The discipline interview - employee discipline
TIG

Tiger in your business (16 min) - lessons form the wild
TIM





The time trap (23 min) - time management
Time - the next dimension of quality (20 min) - quality assurance
Time management (12 min)
Time of your life - time management
Timm, P R - How to hold successful meetings (30 min)
TO

To try again and succeed (8 min) - success in business
TOB

To boldly go (11 min) - team development
TOO

Tools for continuous improvement - quality management
TOP

Topical IR video case studies: No. 1: Petros Sibiya: A case of assault? - industrial
relations SA
TOT



Total quality service - customer value (12 min)
Total quality service - the fizzle factor (17 min)
Total quality service - the TQS model (12 min)
TPM





TPM:
TPM:
TPM:
TPM:
TPM:
TRA


The train (15 min) - psychology and motivation
Tracy, B - Delegating and supervising: twenty one ways to increase productivity,
performance and results by effective delegation, people building and supervisory
techniques … how to get more done through others (60 min)
Tracy, B - Excellent manager (60 min)
Tracy, B - Leadership : the critical difference (60 min)
Tracy, B - Managing meetings that get results (60 min)
Tracy, B - Marketing strategy for fast growth (60 min)
Tracy, B - Motivating people toward peak performance (60 min)
Tracy, B - Negotiating strategies and tactics (60 min)
Tracy, B - Pathways toward personal progress (60 min)







SHELF NO.
Total productive maintenance:
Total productive maintenance:
Total productive maintenance:
Total productive maintenance:
Total productive maintenance:
Overall equipment effectiveness
Predictive maintenance
Introduction
Preventive maintenance
Evaluation
TITLE

Tracy, B - Setting business strategy: twenty one things you must know to steer your
company to success and profitability in a competitive marketplace

Transmission and distribution : AC fundamentals review - alternating currents

Transmission and distribution: Basic electricity review

Transmission and distribution: Climbing Steel poles and towers

Transmission and distribution: Climbing wooden poles

Transmission and distribution: DC fundamentals review

Transmission and distribution: Distribution

Transmission and distribution: Distribution line installation and removal

Transmission and distribution: Distribution line repair (hot sticks)

Transmission and distribution: Distribution line replacement

Transmission and distribution: Electromagnetic induction review

Transmission and distribution: High voltage AC power

Transmission and distribution: Overhead distribution systems

Transmission and distribution: Overhead troubleshooting










Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
Transmission and distribution:
TRI

Tribal warfare in organizations - office management
TRO


Troubleshooting electrical systems
1.
Electrical troubleshooting techniques
2.
Electric motors
3.
Industrial motor controls
4.&5. Programmable controllers
Troubleshooting hydraulic systems:
1.
Techniques
2.
Heat & leakage
3.
Contamination
4.
Applied troubleshooting
5.
Analyzing component faults
TRU


Trudeau, K. - Advanced mega memory
Truth about sex (30 min) - school version
TUB

Tuberculosis, Hygiene, AIDS
TWE

Twelve angry men: teams that don’t quit (25 min) - teamwork
SHELF NO.
TYR
TITLE

Tyrell, D. & Paul, N. – You can manage a project – can’t you? - project management
UNL

Unleashing the power and realizing the potential: Information technology
UND





Understanding body language (15 min) – body language
Understanding exports
Understanding Group Dynamics (15 min) – teams in workplace
Understanding imports
Understanding the new Labour Relations Act
UNM

Unmotivated employee (15 min) – management audio visual aids
UNO


Unorganised manager (part 1 & 2) (54 min) – management techniques
Unorganised manager Part 1: Damnation (24 min) – management techniques
UPT

Up the organisation (30 min) – management audio visual aids
URW

Urwin, D. – Murder by mixed messages
USE

Users guide to netware 4. X Vol
Power quality
Transformer connections
Transformer troubleshooting
Transmission line installation
Transmission line safety
Transmission structures
Troubleshooting overhead lines
Using line test equipment
Working on de-energized transmission lines
Working on distribution poles
USI


Using electricity in the workplace – electricity consumption
Using netware 4.X (43 min)
VAL


Valuing diversity: communicating across cultures - cultural diversity
Valves
and
valve
maintenance:
an
servicing
servicing a gate valve
VIGS

VIGS: Wat dit is en hoe om dit te voorkom (32 min)
VIR

The virtual corporation - virtual reality in management
VIS

Vision thing (15 min) - strategic planning
VOI

Voices from Robben Island (90 min) - SA history
WAL

Walk the talk:

Walk the Talk Bodyshop - reengineering

Walk the Talk Magnificent mouchoirs - reengineering

Walk the Talk Dinosaurs and sacred cows - reengineering

Walk the Talk B Elliot expects - reengineering

Walk the Talk Managers before the mast - reengineering

Walk the Talk Dr. Cruickshank’s casebook - reengineering

Walk the Talk Seconding the best - reengineering
SHELF NO.
TITLE



valves:
overview
packagings
Walk the Talk Pride and privilage - reengineering
Walk the Talk Advertising mayhem - reengineering
Confidence a la carte
WAT



Watson, K W & Barker, L L - Listen up: Volume 1: Learning activities
Watson, K W & Barker, L L - Listen up: Volume 2: Skills assessment
Watson, K W & Barker, L L - Listen up: Volume 3: Skills assessment
WAY

The way you were (8 min) - assertiveness
WEL

Wellness: skills for life style change (13 min) - personal health




Weinstein, B - Making scenario planning work
Weinstein, B - Managing out of and after the recession
Weinstein, B - Managing the changing environment - strategic planning
Weinstein, B - Managing time - time management
WHA







What’s scarcity? : real world economics (17 min)
What’s quality got to do with it? (27 min) - quality assurance
What is diabetes?
What is benchmarking?
What is strategic planning?
What customers really want? (14 min) - customer satisfaction
What happened : Piper Alpha segment - oil wells - maintenance and repair
WHE



When I say no, I feel guilty (30 min) - assertiveness training
When the coach is you (18 min) - work groups management
When two worlds meet (48 min) - cultural diversity
WEI

When you can’t say “yes” (16 min) - customer care

Where there is a will… (Leadership and motivation) (29 min)
WHI

Whitmore, J. - Coaching for performance: a practical guide to growing your own skills
- coaching staff
WHO







The whole picture: 360 degree appraisal (25 min) - organisational culture
Who are you by the way?: telephone customer service
Who cares? - customer service
Who killed the customer? (23 min) - customer care
Who killed the sale? (23 min) - performance appraisals
Who moved my cheese? An amazing way to deal with change in your work and in
your life (13 min) - change management
Who wants to play God? (20 min)
WHY



Why BS 5750? - quality assurance
Why didn’t I think of that?: creative problem solving (28 min)
Why employees don’t do what they suppose to do (25 min) - productivity
WIC

Wickens, P. - The ascendant organisation - strategic planning
SHELF NO.
WIL
TITLE

The will to win - self realisation

Wild dog in you business (13 min) – lessons from the wild
WIN







Advanced Windows: Tips & tricks - computer program
Win or loose you choose (22 min) - management audio visual aids
Windows ’95 - up and running & well underway
Windows ’95 starting out & gathering speed
Windows applications
Winds of change (9 min) - change management
Winning edge: meeting starters (3 min) - experimental games
WIND







Looking into … Customising Windows 3
Looking into … Windows 3 … On display
Windows 3.1: Basic to intermediate
Windows 3.1: Intermediate to advanced
Windows 95 up and running
Windows NT Getting started (including disk)
Winning edge: meeting starters (3 min)
WINDOW


Windows 3.1
Wiring (16 min) - electric wiring
WIS

Wishing won’t make it so (28 min) - marketing
WOM

A Woman’s place (25 min) - management
WOR




Working on the front line - customer service
Working together : a crisp approach (25 min) - teamwork
Working together works - motivation
Workplace harassment: what is it? What can you do about it?
WORD

Advanced word for Windows 6.0




Beginning Word for Windows6 - computer program
Intermediate word for Windows 6.0 - computer program
Looking into … word processing … an introduction
Word for Windows 2.0: Basic to intermediate



Wordperfect 5.1 learning (including disk)
Wordperfect made easy on video
Wordperfect: Perfecting the office
WRI



Write stuff: effective minutes and agendas (12 min)
Write your own ticket - remuneration
Writing for business results (25 min) - writing skills
XFA

“X” Factor (22 min) - supervision of employees
SHELF NO.
YOU
TITLE

You can manage: key skills for successful managing your team (32 min) - work
groups

You can’t do it alone (15 min) - team development

You know what I mean (23 min) - concentration

You’ll soon get the hang of it: the technique of one-to-one training (28 min)

You’re not listening - communication
YOUR

WORDP
Your work and your health: The role of industrial hygiene (16 min)
This Video catalogue will be updated on a annual basis