CHAPTER CERTIFICATION NEWS Winter/Spring 2009 NC SHRM Certification Director: Paula H. Harvey, SPHR, GPHR Please contact her at: paula@kandpconsult.com 704-341-4340 WE PASSED THE 100,000 MARK OF WORLDWIDE CERTIFIED THIS YEAR!!!!!!!!!!!!! NC Certification Stats as of March 17, 2009,291 North Carolina GPHR 19 North Carolina GPHR/PHR 3 North Carolina GPHR/SPHR 21 North Carolina PHR 1861 North Carolina SPHR 1524 North Carolina SPHR-CA 2 3430 State Total NC increased certified professional by 129 in the Winter testing window. World-wide Total Number of Certified Professionals: 100,607 PHR: 56,332 SPHR: 42,488 GPHR: 790 PHR/GPHR 128 SPHR/GPHR 495 PHR-CA 140 SPHR-CA 225 SPHR-CA/GPHR 9 2009 Exam Schedule Exam Testing Window Duration 1st Testing Window PHR/SPHR 8 weeks May 1 -- June 30, 2009 GPHR 4 weeks May 1 -- 31, 2009 2nd Testing Window Dec. 1, 2009 -- Jan. 31, 2010 Dec. 1 -- Dec. 31, 2009 Application Deadlines Exam Late Deadline Date Window Reg. Deadline Date PHR/SPHR May 1 - June 30, 2009 March 13, 2009 April 17, 2009 PHR/SPHR Dec. 1, 2009 - January 31, 2010 Oct. 09, 2009 Nov. 13, 2009 GPHR May 1 - May 31, 2009 March 13, 2009 April 17, 2009 GPHR Dec. 1 - Dec. 31, 2009 Oct. 09, 2009 Nov. 13, 2009 Pass rates for the May 2008- Jun 2008 window: (Winter not available yet) PHR pass rate was 60%. SPHR pass rate was 54%. GPHR pass rate was 64%. The Recertification rate was 74% for 2008, which was close to HRCI’s goal. The goal for 2009 is 80%. There are many professionals up for recertification this year, more than usual. Please check your state council and chapters’ website for recertification program opportunities. Don’t let all that hard work to get certified go to waste, stay certified!!! Below are articles on strategic credits and low-cost ways to recertify.. What Counts for Strategic Management Credit? The Strategic Management domain of the PHR/SPHR Body of Knowledge encompasses those HR responsibilities that fall OUTSIDE of the traditional human resources function. Generally, if the subject matter is contained in one of the five other domains of the Body of Knowledge (Workforce Planning & Employment, Human Resource Development, Total Rewards, Employee and Labor Relations, and Risk Management), it belongs there and NOT in the Strategic Management Domain. Continuing education in Strategic Management is designed to encourage HR professionals to learn more about "the business" in order to be able to make a greater contribution to organizational success. Therefore, if the main focus of the continuing education activity is business-related (i.e. educating the HR professional in relevant aspects of finance, marketing, information technology, etc) it is considered Strategic Management. Similarly, information related to the general business environment, such as industry practices and developments, technological developments, economic environment, and labor pool/demographic trends, would also qualify. Courses whose primary focus involves strategic planning, budgeting, corporate social responsibility, corporate governance/ethics and due diligence for mergers & acquisitions are other examples. Another component of Strategic Management is the alignment of HR goals with organizational goals. Therefore, if the primary focus of an activity is aligning human capital activities with the business plan, it crosses into the Strategic Management domain. Some examples include developing metrics to measure HR’s contributions, integrating technology into HR applications, and establishing leadership development systems tied to organizational goals. It is important to note that taking a “strategic approach” to an issue or developing a “strategy” does not qualify an activity for Strategic Management credit. Additionally, if a course is designated as Strategic Management, it does not mean that it is necessarily a “senior-level” presentation or one that is more important than another. It does mean that the primary focus of the course is tied to overall organizational operations and the subject matter goes beyond traditional “HR-related” topics. Anyone whose SPHR certification cycle ends in 2006 or later is required to record 15 strategic management hours in order to recertify their designation. Because HRCI receives a lot of questions about what activities qualify for strategic management credit hours, we thought it might be helpful to provide the pointers found below. In addition we've compiled a list of sample activities, essay contest samples and held Virtual Counselor sessions on the topic. First, it is highly recommended that certificants review pages 11-17 of the HRCI Recertification Handbook. Here you will find examples of different strategic-level activities. It is also recommended that you cite the specific functional responsibility area (01-18 under the “Strategic Management” section of the PHR/SPHR Body of Knowledge) when providing a description of the activity in your recertification application. This exercise alone can frequently help you to determine if an activity is strategic in nature. When filling out your application make sure to include enough detail in your activity description for the application reviewer to make a determination on whether the activity meets the requirement of being strategic. The title of an activity or course often does not provide enough detail to make a decision. Strategic management responsibilities are defined as: “Developing, contributing to, and supporting the organization’s mission, vision, values, strategic goals, and objectives; formulating policies; guiding and leading the change process; and evaluating HR’s contributions to organizational effectiveness.” Here are some questions to ask yourself when deciding whether an activity should be submitted as “strategic” How was the activity grassroots or legislative in nature? If you developed a program that encouraged your company or its employees to give back to the community, how did it contribute to your organization's strategic goals and objectives? How did the activity influence a major organizational change and how did that impact the bottom line? How did the activity influence leadership training, change management following a major transition, or set ethical standards for your organization? How did you measure the business impact and the ROI for your organization? It is also important to understand what is NOT considered to be a strategic management activity. Here are some examples: Courses that instruct professionals on how to do their jobs, for instance communications techniques, customer service or time management. Conventional “HR-related” seminars and workshops. (These will often qualify for general recertification credit hours, but not strategic management). Participating in, rather than developing, community-related activities. Community involvement unrelated to your organization’s mission (e.g., being a Girl Scout Leader). Implementing an initiative that others have developed. Establishing or initiating standard HR programs, such as performance review policies or selecting a health care provider. Activities that bring your organization into compliance with established labor laws and/or regulations. Remember, your recertification application should clearly demonstrate why each activity should be awarded strategic management hours. The more detailed a description you give that supports your case, the more likely it will be awarded strategic management credits. If it is determined that your activity does not qualify for strategic management credit our recertification specialists may reassign it toward general recertification credits. HRCI will continue to offer instructions and guidance on this recertification requirement. Watch your emails and our website for upcoming webcasts, seminars and helpful hints. You may also email specific questions to info@hrci.org. Please allow 2-4 business days for a response. Sample Strategic Management Activities The following are samples of activities that could qualify for the strategic management recertification requirement under the Continuing Education and the On-The-Job Experience categories. Please note that any activity that is not clearly HR related (e.g. accounting, marketing, information management systems) must include an explanation on how the activity added to your strategic knowledge and made you a more valuable contributor to your organization. Continuing Education • • • • • • • • • • • • • • • • Finance for Non-financial Managers Accounting & Finance for HR Professionals Building Corporate Culture Change Management Business Ethics HR Metrics/ Human Capital Measurement (How to Measure ROI ) Industry-Related Trends in the Workplace Upper Level Business Writing Leadership Development Seminars C-Suite Communications (e.g., Leadership, Change Management) Executive Coaching Marketing Workshops (e.g., Fundamentals, Market Trends) Information Management Systems (e.g., HRMS, HRIS Trends) High-Impact Succession Management Leadership Imperative: Strategies for Building Leadership Bench Strength Strategies for Building a High-Performance Workforce On-The-Job Experience In this category, certificants must demonstrate strategic involvement or contribution in the process and that the activity affected the organizational culture, bottom line or “way the business is run.” Recertification credit can only be earned for first-time work experience in this category. Here are some examples: • Being an active contributor to the organization’s strategic planning process. • Participating in merger & acquisition activities (e.g., conducting due diligence, making recommendations, and/or developing transition plan). • Outsourcing (e.g., conducting cost-benefit analysis, making a business case) • Conducting an environmental scan for specific business planning purposes. • Leading a change management process following a major organizational transition (e.g., sale, merger, reengineering process). • Participating in the establishment of an international business. • Research, development and implementation of policies that are specific to the organization’s needs (e.g., developing a school-to-work program, instituting a phased retirement program due to workforce and business operations). • Developing an organizational code of ethics. • Delivering leadership training for management. • Developing a balanced scorecard metrics to measure effectiveness of the HR department. In addition to the examples listed above, we also suggest referring to the HRCI Approved Provider Directory for organizational programs preapproved for recertification credits. The Society for Human Resource Management (SHRM), an affiliate of HRCI and an Approved Provider, offers events (e.g., the CEO Exchange or SHRM Academy) that have been preapproved for strategic management recertification credits. In addition, for all of the SHRM conferences, HRCI has designated those sessions that qualify for strategic management credit and international credit as such. These sessions are designated in the program brochures both online and in hard copy with an SM or GPHR indicator. Please visit our website at www.hrci.org/CEPreApprovals/DAP/ to view other pre-approved events that may qualify for strategic management recertification credits. Low-Cost Recertification Activities In these tough economic times maintaining your certification is more important than ever. Your certification is an asset during these times because it will help you differentiate yourself from your peers to your employer or hiring manager. Certification tells your employer or the hiring manager that you are committed to learning and staying on top of the ever changing HR profession. To help reach this goal, there are many recertification activities that won’t be costly or take you far from your work or home. For instance, you can earn many hours through your daily work responsibilities and other professional activities. In fact, you may already be doing activities that could count for recertification credit and not even know it! As you know, sixty credit hours must be accumulated during your three-year recertification cycle. Credit hours can be obtained through: • on-the-job experience, • leadership roles and mentoring, • research and publishing, • professional membership in a national HR professional association, • teaching an HR-related topic within your organization or outside, and • continuing education (web- or classroom-based) Here are a few low-cost ways to earn your recertification credits. Certificants can earn recertification credit by participating in webcasts or downloading podcasts of HR-related on-line classes. The maximum amount of continuing education credit that a certificant can accumulate through videoconferences, audiotapes and webcasts is 20 recertification credit hours over a three-year period. For more information about calculating recertification credit hours, please review the section titled “Calculating Recertification Credit.” To find webcasts or other continuing education events that have been pre-approved for credit use our searchable online program directory. It contains hundreds of programs that fit your needs and have been pre-approved for recertification credit, which you can quickly and easily find. You may also earn credit by making a formal HR-related presentation made within your organization (for example, sexual harassment training) or as an instructor of a course, workshop, seminar or session at a conference. Recertification credit can be earned for a first-time work experience if that activity adds to the understanding of the HR body of knowledge. Examples of on-the-job projects that may be awarded recertification credit include: • Research and design of a new benefit plan. • Research, design and implementation of a diversity program. • Research, design and implementation of a new performance management system. • Research and implementation of a new HRIS system. The HR Certification Institute awards recertification credit in leadership for certificants who support the HR profession by contributing their HR expertise in areas outside of their workplace. This category recognizes the importance of not only “giving back” to the profession and promoting excellence, but to contributing one’s professional knowledge to the community. Listed below are some examples of leadership activities that may earn recertification credit hours. Officer positions on boards Committee chair Committee member Mentoring Recertification Credits Per Year Recertification Credits Per Year Recertification Credits Maximum (3 Years) 5 10 5 3 5 10 9 10 For more ways to earn recertification credit please review the Recertification Handbook. Look HR Smart: Certify Stay HR Smart: Recertify