ACCESS TO INFORMATION MANUAL
OF THE UNIVERSITY OF SOUTH AFRICA (UNISA)
This manual has been prepared in accordance with section 14 of the Promotion of Access to
Information Act, Act 2 of 2000.
1.
FUNCTIONS AND STRUCTURE OF UNISA1
1.1
Functions
On 1 January 2004 the new Unisa was officially established through the merger of
the former University of South Africa and Technikon SA and the incorporation of Vista
University Distance Education Campus, Vudec. Unisa is a comprehensive, open
distance higher education institution.
The University operates in terms of the Higher Education Act, Act 101 of 1997, (“the
HEA”) and its Institutional Statute and Rules.
Unisa is committed to response to the diverse needs of the society by:
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providing quality general academic and career-focused learning opportunities
underpinned by the principles of lifelong learning and flexibility,
undertaking research and knowledge development,
participating in community development,
being accessible to all students, specifically those on the Africa continent, and
responding to the needs of the global market.
Unisa, as a comprehensive distance higher education institution, espouses the
values in the Constitution of the Republic of South Africa with special reference to
human dignity, the achievement of equality and social justice.
1.2
Structure
The HEA provides for the following structures:
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1
Council,
Senate, and
Institutional Forum.
Section 14(1)(a) of the Promotion of Access to Information Act, Act 2 of 2000 (“PAIA”)
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The HEA determines that:
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Council governs the public higher education institution,
Senate is accountable to Council for the academic and research functions, and
the Institutional Forum advises Council on certain matters.
A schematic diagram of the structure is as follows:
COUNCIL
COUNCIL
SENATE

INSTITUTIONAL
FORUM
VICE
CHANCELLOR
MANAGEMENT COMMITTEE
Unisa has several campuses, but the main office of the University is located at Muckleneuk
Ridge in the Metropolitan City of Tshwane. The University has regional facilities in all nine
regions.
To enrich the learning experience in the distance education environment, Unisa expanded
its resources and infrastructure.
The Chancellor of the University is Judge President Bernard Ngoepe, the Principal and
Vice Chancellor is Prof NB Pityana and the Pro Vice Chancellor is Prof NR Mathabe.
Council is the highest authority of the University and has 30 members, of whom at least 60
per cent are not employees or students of the University. The Council is currently chaired
by Dr NM Phosa.
Senate is responsible and accountable to Council for the academic, research, tuition and
community service activities of the University. As the highest authority on academic
matters, Senate approves all academic programmes and matters related to tuition,
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research, assessment and community work. Senate further performs any other function
delegated or assigned to it by Council. Senate consists of 270 members. The majority of its
members are academic employees. The Chairperson of Senate is the Principal and Vice
Chancellor, Prof NB Pityana.
The Institutional Forum advises Council on matters, as listed in the HEA, and performs
such functions as determined by Council. The Institutional Forum consists of
representatives of all the main stakeholders of the University. Prof D Titus is the
chairperson of the Institutional Forum.
The Management Committee assists the Principal and Vice Chancellor in his day-to-day
management of the University. This committee consists of the Principal and Vice
Chancellor, the Pro Vice Chancellor, the Vice Principals and the Registrar.
Other stakeholders of the University are the academic, administrative and professional
employees, students and alumni, donors and four unions (APSA, Nehawu, Nutesa and
SAPTU). The Students’ Representative Council is properly constituted and is governed by
its constitution, which is approved by Council.
2.
CONTACT DETAILS OF INFORMATION OFFICER AND DEPUTY INFORMATION
OFFICERS
2.1
Information officer
The Principal and Vice-Chancellor
P O Box 392
UNISA (0003)
Room 13-17
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
Tel no
Fax no
e-mail
2.2
:
:
:
(012) 429 – 2561
(012) 429 – 2565
polloja@unisa.ac.za
Deputy Information officers
2.2.1
Executive Director
Legal Advisor to the Principal
P O Box 392
UNISA (0003)
Room 12-17
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
Tel no
Fax no
e-mail
PAIA manual – 02.11.05
:
:
:
(012) 429 – 2551 or (012) 429 – 6908
(012) 429 – 6947
vwykdh@unisa.ac.za or marodmm@unisa.ac.za
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© 2005 UNISA
All rights reserved
2.2.2
Executive Director
University Legal Advisor
P O Box 392
UNISA (0003)
Room 11-16
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
Tel no
Fax no
e-mail
3.
:
:
:
(012) 429 – 8903
(012) 429 – 8902
cvanwyk@unisa.ac.za or mroberts@unisa.ac.za
GUIDE OF HOW TO USE THE PROMOTION OF ACCESS TO INFORMATION ACT
Section 10 of the PAIA provides that the Human Rights Commission should publish a guide
containing the following information:
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The objects of the Act;
The contact details of the information and deputy information officers;
The manner and form of a request for access to a record held by a public body;
The assistance available from an information officer of a public body and the Human
Rights Commission in terms of this Act;
All remedies available in respect of an act, a failure to act or a duty imposed by this
Act and the manner of lodging an internal appeal and a court application;
The requirement of a public body to compile a manual on how to obtain access to a
manual;
The requirement of a public body to provide for the voluntary disclosure of categories
of records;
A list of prescribed fees to be paid in respect of requests for access;
Any regulations made by the Minister in terms of this Act.
Queries can be directed to:
South African Human Rights Commission
Promotion of Access to Information Act Unit
Research and Documentation Department
Private Bag 2700
Houghton (2041)
29 Princess of Wales Terrace
Cnr York and St Andrews Street
Parktown
JOHANNESBURG
Tel no
Fax no
Website
E-mail
:
:
:
:
PAIA manual – 02.11.05
(011) 484 – 8300
(011) 484 – 7146/7
www.sahrc.org.za
PAIA@sahrc.org.za
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© 2005 UNISA
All rights reserved
4.
OUR RECORDS
The following is a broad description of records available. This list is not exhaustive and may
be amended from time to time.
A list of subjects on which the University holds records and categories of records held
under each subject:
4.1
Academic schools/departments/bureaux/institutes/centres
Departmental records: policy manuals, annual reports, financial records, budgets,
agendas and minutes and correspondence.
Research material: research reports, research results, dissertations, theses,
articles, databanks, research outputs, research proposals, reviews questionnaires,
departmental policies, agendas and minutes of meetings.
Employee records: applications for research and development leave, long leave,
curricula vitae, employee data, advertisements, appointments/selection
procedures, grievances and complaints, work allocation, development/training
records, contract appointments and claims, attendance of conferences,
performance appraisals, manuals for in-house training, applications for attending
courses.
Student
records:
special
permission/exemptions,
mark
summaries,
correspondence, complaints, interviews/appointments of student supervision.
Tuition material: Study guides, tutorials, manuals, submission schedules,
prescribed and recommended book lists, examination papers (of previous years),
tests, assignments, mark summaries, lectures, workbooks, transparencies.
Academic administration and marketing: correspondence, brochures, flyers,
posters and CDs.
Certificate ceremonies: copies of certificates, best student of the year awards.
Course and curriculum development: prescribed forms.
4.2
Administrative departments
4.2.1
Principal
4.2.1.1
Department: Corporate Communication and Marketing
Unisa Foundation: reports, agendas, minutes of meetings,
proposals, letters, address lists, partnership contracts, funding
contracts, architects’ plans, Kids Management System, monthly
donor reports, financial administration documents.
Corporate Communication and Marketing: marketing and
communication plans, archive of University e-mails (Intcom,
Comserv, ManInfo, Unions), corporate manual of official
University policies, contact lists for mass media (broadcast and
print) media releases, contact information for VIPs, alumni,
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donors, higher education institutions, collaboration partners,
pensioners, retirees, embassies.
Office of the Legal Advisor - legal documents (e.g. contracts,
opinions and records relating to litigation), selected reports, other
records relating to the work of the University Legal Advisor.
4.2.1.2
Department: Legal Services
Legal agreements and documents.
Trademarks.
CCMA and court cases, review proceedings: reports.
Disciplinary and grievance hearings: reports, tape recordings.
Intellectual property management documents.
Policies.
4.2.1.3
Department: Internal Auditing
Certificates of external stakeholders.
Manuals and memoranda regarding internal control training and
policy interpretation.
Working papers and reports regarding the following:
financial/compliance audit, operational audit, computer audit,
investigations, system development, tax advice, monitoring of
elections.
4.2.1.4
Directorate: Enterprise Risk Management
Reports, working papers and supporting documents regarding
risk identification and risk assessment.
Manuals, policies and presentations regarding risk management
training and awareness.
Claims, statistics and loss reports.
Minutes, agendas and working papers on risk reporting.
Other records relating to the work of the Risk Manager.
4.2.2
Strategy, Planning and Partnerships
4.2.2.1
Department: Information and Institutional Research
Buildings data: planning and allocation of office and other space,
building plans.
Financial data: reports on subsidy outputs, risk model.
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Institutional research: cohort studies, reports on research output,
institutional planning.
Management information: decision-making models, HEMIS
reporting.
Employee data: academic personnel formula, data models.
Student data: statistics, composition of student body.
Response on accreditation matters
Response on registration matters
Response on PQM clearance issues.
4.2.2.2
Directorate: International Partnerships and Collaboration
Letters: customer correspondence, negotiations and internal and
external consultations.
Correspondence, reports.
4.2.2.3
Directorate: Quality Promotion and Management
Participation in the higher Education Quality Committee:
manuals, reports, correspondence.
Quality assurance reports.
4.2.3
Operations
4.2.3.1
Department: Human Resources
Directorate: Provisioning, Administration and Information
Systems
Reports regarding appointments, promotions, terminations and
secondment of employees.
Updated employee records.
Beneficiary forms.
Records of qualifications.
Health records.
Attendance and productivity records.
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Directorate: Labour Relations
Reports regarding grievances, misconduct, capacity (poor
performance and ill health).
Reports regarding recognition and procedural agreements.
Reports regarding substantive agreements.
Reports on Human Resources policies, procedures and
agreements.
Directorate: Health and Wellness
Notes and formal reports (with written consent of employee)
regarding psychological counselling services to employees.
Notes and formal reports regarding conflict management
services to employees and departments.
Directorate: Organisation Development
Reports regarding workshops and organisational structures.
Documents regarding job descriptions, job evaluations and
performance management (University-wide)
4.2.3.2
Department: Study Material, Publication, Production and
Delivery
Submission documents.
Records of all study material submitted and to be submitted in a
particular year.
Records of mistakes.
General correspondence and liaisons with academic
departments.
Study material progress reports.
Register of general printing.
Letters and memos regarding employee matters.
Directorate: Dispatch
Students and study material records regarding the processing of
study material and calendars for the Stores to distribute to
students and clients.
Mail statistics: bulk mail, counting, weighing and sorting, national
and international courier services, registration and franking of
mail.
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Directorate: Language Services (Editorial)
Terminology lists in the various learning areas.
Staff files, leave records, clock statements, productivity
statements, equipment, hardware and software.
Directorate: Print Production
Academic and administrative printing: job tickets, requisitions,
orders, receipts, invoices, delivery notes, stock sheets.
Study material manuscripts (guides, tutorial letters).
4.2.4
Learner Support, ICT and Student Affairs
4.2.4.1
Department: Information and Computer Technology (ICT)
Clock system: attendance register.
Departmental requests for electronic equipment.
Financial administration: budget application forms, annual
financial report, five-year contract planning.
HelpDesk: requests.
Microman system: asset control of computer equipment,
computer equipment movement, faults reported.
Network provision and support: documented planned network
infrastructure.
Procurement: requisitions, orders and payments, official tender
documents.
System development: programme requests and codes.
Workflow and imaging: student documents, student e-mails,
myUnisa.
Status reports regarding late study material and production
processes.
General examination correspondence.
4.2.4.2
Department: Learner Support
Directorate: Tutorial Services, Discussion Classes and Work
Integrated Learning
Employment of tutors: procedures, manual, contracts.
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Tutorial classes: attendance registers,
evaluation, tutor lists, tutor payment.
timetable,
tutors’
Tutorial support and classes evaluations: attendance lists,
evaluation forms.
Directorate: Bureau for Student Counselling and Career
Development
Counselling record cards (biographical information).
Records of counselling sessions.
Personnel records and performance notes.
Intern training progress reports.
Peer help training progress reports.
Career development CV=s, letters and recommendations.
Various counselling resources other than face to face
counseling.
4.2.5
Finance and University Estates
4.2.5.1
Department: Finance
Accounting records
Agreements and contracts
Balancing and reconciliation: cheques, deposit slips, debits,
credits, statements, journals, bank transfers.
Budget: financial statements, system reports, Activity Based
Costing.
Bursary administration records.
Creditors: payments to suppliers, VAT payments, claim forms,
honoraria payments.
Insurance and investments: fund management statements and
reports, balance sheets, end-of year statements, daily and
monthly statements, transfer letters to banks.
Collaboration agreements.
Matriculation Board and College accounts: register, journal.
Quotations and tenders: tender documents, minutes of meetings.
Risk management assets, insurance and buildings: policy
documents, invoices.
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Stock management: Oracle reports, FIN 1000 forms, stock
sheets.
Student financial records.
4.2.5.2
4.2.6
Department: University Estates
4.2.5.2.1
Directorate: Property Management
4.2.5.2.2
Directorate: Technical Services
4.2.5.2.3
Directorate: Grounds and Physical Facilities
4.2.5.2.4
Directorate: Project Management
4.2.5.2.5
Directorate: Resources and Estates
Administration
Registrar
4.2.6.1
Directorate: Student Assessment Administration
Division: Examination Administration
Examination answer books.
Examination question papers.
Examination mark summary.
Re-mark records.
Aegrotat applications.
Absentee records and attendance registers.
Examination timetable.
Invigilator claim forms, contracts and examiners lists.
Covering dockets.
Assignment results.
Portfolios and affidavits (Art Exams).
Disciplinary records.
Mark reading sheets.
4.2.6.2
Directorate: Student Admissions and Registrations
Student disciplinary matters: documents, letters, affidavits.
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Identification of graduates and verification of qualifications:
record cards, University register.
Prescribed books: booklists, manuscripts.
Registration: registration forms, admission documents, ID
documents, marriage certificates.
Student
records:
academic
records,
correspondence, procedures, error reports,
statistics, lists.
re-admission
test reports,
Verification of admission: application forms, secondary and
tertiary certificates.
Response on accreditation matters.
Response on registration matters.
Response on PQM clearance issues.
4.2.6.3
Directorate: Contact Centre, Graduations and Records
Management
Qualification records, graduation programmes.
4.2.6.4
Directorate: Music
Syllabi, mark summary records, academic records, registration
forms, tour plans, claim forms, payment of services regarding
practical music and theory of music examinations.
Invigilation services - Letters of appointment, nomination forms,
declaration forms, claim forms and address lists.
Agendas and minutes of meetings regarding community
projects, contracts, claim forms.
Concerts and festivals - minutes of meetings, contracts, claim
forms, records of competitors and winners, programmes.
Music competitions - agendas and minutes of meetings,
contracts with jury, accompanists, sponsors, letters of
recommendation, entry forms, records of competitors and
winners, programmes.
Correspondence and contracts with publishers regarding
reprinting of educational material.
Manuscripts of articles.
Letters of enquiry and complaints.
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4.2.6.5
Directorate: Committee Services
Address lists of Council, Senate and Institutional Forum
members.
Minutes and resolutions of Council and committees of Council,
Senate and committees of Senate, the Institutional Forum,
Management
Committee
and
Extended
Management
Committee.
4.2.6.6
Directorate: Programme Accreditation and Registration
Letters: correspondence with prospective licensees, DETC
accreditation correspondence, DETC accreditation approvals,
consultations regarding new learning programmes, approval
requests from PQM clearance of new learning programmes,
registration requests at SAQA, accreditation applications at the
HEQC/CHE, internal correspondence.
Copies of collaboration agreements.
Inspection reports.
Agendas and minutes of meetings.
Requests for collaboration.
4.2.7
Academic and Research
4.2.7.1 Department: Library Services
Archive: correspondence with donors, indemnification forms.
Authority records: records for personal names, corporate names,
series, uniform titles, subject headings.
Bibliographic records: descriptions for books, pamphlets, printed
sheets, manuscripts, cartographic material, music, sound
recordings, video recordings, graphic materials, electronic
resources, microforms, continuing resources (serials), 3dimensional resources and realia.
Development of information resources: IR license agreements,
records regarding copyright requests and payments.
Information resources description: policies, manuals, guidelines
and reports.
Information resources provision: client information service
records, correspondence and requests from clients.
Item records: information about specific books, videos, etc.,
barcode location, replacement price, number of times issued,
renewals, loan history, original purchase price invoice numbers.
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Patron records: contact details, number of items issued, money
owed, courses.
Procurement standards: service level agreements.
Research: service evaluations, need surveys, feasibility studies,
market research reports.
Supplier contracts: binding tenders, license agreements.
User education: fieldwork reports, ELC contract, personal
registration details for training.
4.2.7.2 Directorate: Academic Planning
4.2.7.3 Directorate: Research Development and Administration
4.2.7.4 Directorate: Short Learning Programmes and Learnerships
5.
CATEGORIES OF RECORDS AUTOMATICALLY AVAILABLE WITHOUT A REQUEST
IN TERMS OF THE PAIA
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6.
Accreditations
Application and registration forms
Contact directory
E-publications: myUnisa, Colleges online, Invigilators online, e-news, e-diary
Own academic and financial records requested by students and former students
Published booklets
Published brochures
Published marketing material, including College marketing brochures
Published newsletters
Published posters
Published pamphlets
Published reports
University Calendar
Unisa Corporate Website (http://www.unisa.ac.za)
PROCEDURE FOR REQUESTING ACCESS TO RECORDS
(See Annexure “A” for request form)
If a requester requests access to a record, referred to in paragraph 4 above, the requester
must complete the request form (Annexure “A”) included in this manual.
6.1
2
The requester must:
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complete the form as included in the Government Gazette (Govt. Notice R187 of
15 February 2002 Form A ) See Annexure “A” included in this manual, and
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indicate whether the request is for a copy of the record or perusal of the record at
the offices of the University. If the record is not in a written or printed form, it can
be viewed after making the necessary arrangements.2
Section 29(2) of the PAIA.
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6.2
7.
A requester may request access in a particular form in which the information should
be provided, provided that by providing such information in that particular form:
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does not unreasonably interfere with the effective administration of the
University,
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will not be detrimental to the preservation of the record, or
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will not infringe the copyright not owned by the State or the University. 3
6.3
The requester must indicate whether the requested record is preferred in a particular
language.
6.4
6.5
The requester must indicate the postal address or fax number in the Republic.
If, in addition to a written reply to the request for the record, the requester wants to be
informed of the decision in any other manner, e.g. telephonically, the requester must
indicate it in the request.4
6.6
If the requester submits the request for information on behalf of someone else, the
requester must submit proof of the capacity in which the request is made. 5
6.7
If a requester is an illiterate or a disabled person and can not submit a written request
for information, the request may be made orally.6
6.8
If access is given in another form as requested by the requester, the fee charged
should be according to the form originally requested by the requester. 7
FEES
7.1
There are two types of fees to be paid in terms of the PAIA, namely:
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the request fee, and
the access fee.
(See Annexure “C” for the prescribed fees)
3
4
5
6
7
8
7.2
A requester who seeks access to a record containing own personal information (a
“personal requester”) is not required to pay the request fee.
7.3
Every other requester, who is not a personal requester, must pay the required fee.
7.4
The information officer must inform the requester (excluding the personal requester)
by notice, requiring the requester to pay the prescribed fee (if any) before further
processing the request.8
Section 29(3) of the PAIA.
Section 18(2)(e) of the PAIA.
Section 18(2)(f) of the PAIA.
Section 18(3) of the PAIA.
Section 29(4) of the PAIA.
Section 22(1) of the PAIA.
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7.5
If the search for and the preparation for disclosure of the record on request of a
requester(other than a personal requester) require more time than normally needs for
it, the information officer will inform the requester to pay, as a deposit, the prescribed
portion (one third) of the access fee which will be payable if the request is granted. 9
7.6
The request fee payable to public bodies is R35.00. The requester may lodge an
internal appeal, where appropriate, or an application to the court against the tender
or payment of the request fee.10
7.7
After the information officer has made a decision on the request, the requester must
be informed of such a decision in the way in which the requester requested to be
informed.
7.8
If the request is granted, a further access fee must be paid for the search,
preparation, reproduction and for any time that has been exceeded the prescribed
hours to search and prepare the record for disclosure. 11
The information officer must withhold a record until the requester has paid the
applicable fees.12
7.9
8.
SERVICES AVAILABLE TO MEMBERS OF THE PUBLIC13
The University provides, amongst others, the following services to members of the public:
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9
10
11
12
13
Formal education opportunities and services.
o Offering of undergraduate to postgraduate qualifications.
o Enrollment of students.
o Assessment of students.
o Research and development activities are aimed at serving the Africa
continent and are intertwined with knowledge creation and development.
o Recognition of a person’s acquired knowledge and skills through experience
for admission.
o Conferring of degrees and awarding of diplomas.
Catering Services.
Biokinetic Services.
Online and pagemaster services.
Post Office services.
Production facilities for printing research publications.
Conference facilities for hosting any event, including audiovisual and other
logistic services.
Online student website, which includes non-course specific and course services.
Student counseling and career development.
Market research and consultation.
Dispatch of tutorial matter.
Assignments and examination support services.
Application and providing of ICT infrastructure.
Support services to international students.
The Legal Aid Clinic provides legal aid and legal representation in any court of
law and provides opportunities for the training of law students.
Section 22(2) of the PAIA.
Section 22(3)(b) of the PAIA.
Section 22(6) of the PAIA.
Section 22(5) of the PAIA.
Section 14(1)(f) of the PAIA.
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The Department of Music is an examining body which offers a system of graded
music examinations (practical and theoretical).
The UNISA Music Foundation organizes and presents international and national
music competitions, organizes public performances of music, is engaged in the
upliftment programmes such as the loan of instruments, the payment of music
examination fees, provides financial contributions to music competition
expenses, to performances of new South African compositions and to music
publications.
The Department of Production Printers provides students with educational and
general printing material.
The Department of Protection Services provides for protection of members of the
public on the Unisa premises, controls and regulates incoming and outgoing
traffic on the Unisa campuses.
Student support services
o Call centre
The Unit of Sound, Video and Photography produces programmes and products
for education, training, business and industry which can be used in a range of
applications such as broadcast productions, direct marketing, sales collateral
pieces and training tools.
Learner support services are provided in respect of tutorial support services,
discussion/contact classes and support students who require work-integrated
learning placement opportunities.
The Library provides a variety of services such as assistance for clients with
special needs, borrowing / requesting library material, photocopying, renewing of
library material, etc.
More information can be obtained by visiting the website at http://www.unisa.ac.za and
perusing the University’s General Calendar, which can be obtained from Mr WR George at
Tel No. (012) 429 – 2449 or at the Students Admissions and Registrations Counter, 3rd
level, Cas van Vuuren Building, Muckleneuk Ridge, Pretoria or at the Florida Campus, Cnr
Christiaan de Wet and Pioneer Avenue, Florida and the Regional Offices.
As a general guideline, above-mentioned services are rendered in the following Colleges
and Departments:

Academic, research and community services are offered by academic, professional
and administrative employees in the following five Colleges:
o
College of Agriculture and Environmental Sciences
 School of Agriculture and Life Sciences
 School of Environmental Sciences
 Centre for the Sustainable Development of Agriculture and
Environmental Sciences
o
College of Economic and Management Sciences
 School of Management Sciences
 School of Accounting Sciences
 School of Economic Sciences
 School of Business Leadership (SBL)
o
College of Human Sciences
 School of Arts, Education, Languages and Communication
 School of Humanities, Social Sciences and Theology
 School for Graduate Studies in the College of Human Sciences
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o
College of Law
 School of Law
 School of Criminal Justice
o
College of Science Engineering and Technology
 School of Computing
 School of Science
 School of Engineering
A description of the services rendered by the academic departments in each of the
Colleges is provided in the University’s Calendar.

The following Bureaux, Centres, Institutes and Units render academic and support
services to students, employees and members of the public:
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o

African Centre for Arts, Culture and Heritage Studies
Bureau for Market Research
Bureau for Business Studies
CB Powell Bible Institute
Centre for African Renaissance Studies
Centre for Accounting Studies
Centre for Applied Communication
Centre for Applied Psychology
Centre for Business Law
Centre for Business Management
Centre for Community Training and Development
Centre for Corporate Citizenship
Centre for Development Studies
Centre for Indigenous Law
Centre for Industrial and Organisational Psychology
Centre for Latin American Studies
Centre for Pan African Languages and Cultural Development
Centre for Public Administration
Institute for Adult Basic Education and Training
Institute for Continuing Education
Institute for Criminological Sciences
Institute of Foreign and Comparative Law
Institute for Gender Studies
Institute for Social and Health Sciences
John Povey Centre for English Studies
Research Institute for Theology and Religion
Unisa Legal Aid Clinic
Unit for Basic Legal Education
Unit for Legal Historical Research
Unit for Medicine and Law
Unit for Video, Sound and Photography
Verloren van Themaat Centre for Public Law Studies
Little Theatre
Art Gallery
Anthropology and Archaeology Museum
Support and administrative services are rendered by professional and administrative
staff in the following administrative departments:
o
Department: Corporate Communication and Marketing
 Directorate: Marketing
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved




Directorate: Communication
Directorate: Public Relations and Protocol
Directorate: Corporate Social Investment
 Division: Corporate Information and Internet Management
Unisa Foundation
 Division: Foundation
 Division: Alumni Affairs
o
Department: Legal Services
 Directorate: Contracts and Intellectual Property
 Directorate: Labour Law
 Directorate: Institutional and Administrative Law
o
Directorate: Enterprise Risk Management
o
Department: Internal Auditing
 Directorate: Operational Audits
 Directorate: Financial Audits
 Directorate: Information System Audit
 Directorate: Special Investigations
o
Department: Finance
 Directorate: Payroll
 Division: Payroll Operations
 Division: Payroll Accounting
 Directorate: Financial Planning
 Directorate: Conference Centre and Catering
 Division: Technical Services
 Division: Conference Centre: Financial Service
 Division: Conference Centre Operations
 Division: Sales and Marketing
 Division: Operations: Catering Services
 Division: Financial Services: Catering
 Directorate: Budgets and Management Accounting
 Directorate: Financial Accounting
 Division: Financial Accounting
 Division: Funds Administration
 Division: Creditors and Asset (Insurance)
 Division: Revenue
 Directorate: Procurement
 Division: Purchasing
 Division: Procurement Information Office
 Division: Stores
 Directorate: Special Projects
o
Department: University Estates
 Directorate: Property Management
 Division: Space Allocation
 Division: Property Evaluations and Contracts
 Division: Client Services and Parking
 Directorate: Technical Services
 Division: Electro / Mechanical
 Division: Building Services
 Directorate: Grounds and Physical Facilities
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved


 Division: Garden and Grounds
 Division: Hygiene
Directorate: Project Management
Directorate: Resources and Estate Administration
 Division: Finance
 Division: Administration
o
Department: Human Resources
 Directorate: Education, Training and Development
 Division: Training and Skills Development
 Division: Administrative Support
 Directorate: Labour Relations
 Directorate: Provisioning, Administration and Information Systems
 Division: Contracts Administration
 Division: recruitment and Appointments
 Division: Information and Systems
 Division: Administrative Support
 Directorate: Health and Wellness
 Division: HIV and AIDS
 Division: Employee Assistance
 Division: Sports and Recreation
 Division: Occupational Health and Safety
 Directorate: Organisation Development
 Division: Performance Management and Monitoring
 Division: Management Advisory Services
 Division: Administrative Support
 Directorate: Remuneration
o
Department: Library Services
 Directorate: Customer Services

Division: Personal Librarian Services

Division: Branch Services

Division: Archival Services
 Directorate: Content Management Services

Division: Information Resource Development

Division: Information Resource Description

Division: Reporting / Business Data Modelling
 Directorate: Information Resource Distribution Services

Division: IR Request Services

Division: Information Resource Housing

Division: IR Maintenance
 Directorate: Development Services

Division: Services and Process Design

Division: Web Coordination

Division: Research Coordination

Division: Customer Training Coordination

Division: Staff Training and Development Coordination

Division: Library Marketing Services

Division: Library Consulting Services

Division: Library Procurement Services
 IR Procurement
 Procurement / Contracts Governance
 General Procurement

Division: Library Financial Services
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved


o
 Financial Management
 Financial Accounting
 Library Cashier
Division: Library Technology Services
 Application and Data Services
 Library Technology and Facilities Support
 Library Technology Finance and Administration
Division: Library Office Infrastructure Services
 Call Centre Agent
 Mail Administration
 Facilities Coordination
 Housing Maintenance Coordination
 Office Administration
 Personal Assistance to HOD
Department: Study Material, Publication, Production and Delivery
 Directorate: Dispatch
 Division: Study Material Centre
 Division: Mail Centre
 Section: Data and Administration
 Section: Enquiries
 Section: Stores (main)
 Section: Regional Centres
 Section: Postal Preparation
 Section: Mail Services
 Section: Postal Administration
 Division: Regional Centre: Florida
 Section: Stores
 Section: Client Services
 Section: Postal Administration
 Directorate: Planning and Coordination of Study Material
 Division: Muckleneuk Campus
 Division: Florida Campus
 Directorate: Print Production
 Division: Production Works
 Section: Planning
 Section: Pre Press
 Section: Digital Print
 Section: Printing
 Section: Bindery
 Division: Administration
 Directorate: Language Services (Editorial)
 Division: Language Services
 Division: Project Co-ordination and Administrative Support
 Directorate: Unisa Press
 Division: Book and Journal Editors
 Division: Marketing
 Division: Production
 Division Design: Study Material, Books and Journals
 Division: Finance and Business
 Directorate: Logistics
 Division: Stores Services
 Division: Transport Services
 Division: Venues, Audio Visual and Support Services
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved

Directorate: Protection Services
 Division: Florida Campus
 Division: Emergency Planning
 Division: Pretoria Campus

Directorate Florida Campus
 Division: Campus Support
 Division: Garden and Grounds (Florida)
 Division: Administrative Support
o
Department: Strategy, Planning and Quality
 Directorate: Planning
 Directorate: Quality Promotion and Management
 Division: Departmental and Programme Quality Assurance
 Division: Institutional Quality Assurance
o
Department: Information and Institutional Research
 Directorate: Management Information and Reporting
 Directorate: Monitoring, Institutional Research and Analysis
 Directorate: International Partnerships and Collaboration
 Division: African Relations
 Division: International Relations
 Division: Administrative Services
o
Directorate: Student Admissions and Registrations
 Division: Registration Services
 Section: Economic and Management Sciences
 Section: Science, Law, CAES, and NDP
 Section: Human Sciences, Education and ABET
 Division: Licensees and Regional Facilities
 Section: Licensees and International Registration
 Section: Regional Services
 Division: Registration Support
 Section: Access and Matriculation Exemption
 Section: M and D Registration Process, Administrative Support and
Topics to Senate
 Section: Calendars and Exemptions
 Section: Administration Development
 Division: Recognition of Prior Learning
 Division: Logistics and Administration
 Section: Prescribed Books
 Section: Registration Halls (Pretoria and Florida)
Directorate: Student Assessment Administration
 Division: Assignments Administration
 Division: Examination Administration
 Division: Assessment Invigilation Support
 Division: Administration and Logistics Support
Directorate: Contact Centre, Graduations and Records Management
 Division: Contact Centre
 Division: Graduations
 Division: Records Management
 Division: Logistics and Administration
Directorate: Music
 Division: Professional Support
 Unisa Music Foundation
o
o
o
PAIA manual – 02.11.05
- 22 –
© 2005 UNISA
All rights reserved
o
 Administrative Support
Directorate: Committee Services
o
Department: Learner Support
 Directorate: Tutorial Services, Discussion Classes and Work Integrated
Learning
 Division: Tutorial Services
 Division: Logistical Support
 Division: Work Integrated Learning
 Directorate: Institute for Curriculum and Learning Development
 Division: Learning Developer
 Division: Project Management
 Division: Research
 Division: Administrative Support
 Directorate: Bureau for Student Counselling and Career Development
 Division: Counselling and Career Development
 Division: Academic Development
 Division: Counselling, Career and Academic Development: Regional
Units
 Directorate: Regional Services
 Division: Physical Facilities Pietermaritzburg
 Project Management Office
o
Department of Information and Communication Technology (ICT)
 Directorate ICT Operations Management
 Division: Networks and Communication
 Section: Telecoms, PABX, Call Centre and Video Conferencing
 Section: Switchboard
 Section: Servers, Officeware and Web Servers
 Section: Networks and Security
 Division: Computer Facilities Management
 Section: Operating System Support
 Section: Shift Operations
 Division: ICT Project Portfolio Management
 Section: ICT Project Support Office
 Section: ICT Planning and Change Management
 Division: ICT Conformance Management
 Division: ICT Administration
 Section: ICT Finance
 Section: Production Task Scheduling
 Section: Asset Management and Stock Control
 Section: Micro Computer Laboratories
 Directorate: User Support
 Division: Desktop Maintenance
 Division: Help Desk and Remote Support
 Directorate: Administrative Support Systems
 Division: Human Resources and Financial Systems
 Division: Student Academic Administration Systems
 Division: Study Material Process
 Division: Systems Integration and Application Security
 Directorate: Digital Learner Support
 Division: Telematic Delivery
 Division: Video and Teleconferencing
 Division: Audio Visual, Sound and Photography
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved



o
Department: Student Affairs
 Directorate: Financial Aid Bureau
 Directorate: Student Affairs and Services
 Directorate: Inclusive Education
o
Other




9.
 Section: Scenario Planning
 Section: Video
 Section: Sound
 Section: Photography
Directorate: Portal and Academic Solutions
 Division: Portal and Academic System Design
 Division: Portal and Academic System Development
Directorate: Corporate Data and Knowledge Management
 Division: Structured Data Management and Information Management
 Division: Unstructured Data and Document Management
Directorate: Technology Architecture Management
 Division: Academic Computing
Directorate: Employment Equity
 Division: Employment Equity and Transformation
 Division: Administrative Support
Directorate: Research Development and Administration
Directorate: Quality Assurance and Accreditation
Directorate: Short Learning Programmes and Learnerships
HOW TO GAIN ACCESS TO THESE SERVICES14
To gain access to these services at the University of South Africa, a request must be
forwarded to the relevant department/bureau/centre/institute/unit, as listed above, at the
following contact numbers / address:
Address :
P O Box 392
UNISA (0003)
Tel No.
:
(012) 429 – 3111
Fax No.
:
(012) 429 – 3221
Unisa website
10.
:
http://www.unisa.ac.za
ARRANGEMENT TO ALLOW PUBLIC INVOLVEMENT IN THE FORMULATION OF
POLICY OR THE EXERCISE OF POWER15
The HEA, the Institutional Statute and the University Rules make no provision for
participation by the general public in the formulation of the University policies or exercise of
power.
14
15
Section 14(1)(f) of the PAIA.
Section 14(1)(g) of the PAIA.
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved
11.
REMEDY AVAILABLE IF THE PROVISIONS OF THE PAIA ARE NOT COMPLIED
WITH16
The University of South Africa may, from time to time, refuse to furnish requested
information to a requester. An appeal may be lodged with the Principal and Vice Chancellor
of the University (See Annexure “B” Form B).
12.
OTHER INFORMATION AS PRESCRIBED IN TERMS OF THE PAIA17
There is currently no information available from the Minister in terms of section 92 of the
mentioned Act.
13.
UPDATING OF MANUAL18
This manual will be updated annually.
14.
AVAILABILITY OF MANUAL 19
14.1
This manual is available in English and has been submitted to places of legal
deposit as defined in section 6 of the Legal Deposits Act, 1997, and to the South
African Human Rights Commission. It is further available at the University
(Deputy Information Officers’ Offices), at Regional Offices and Learning Centres
and on the University’s website (http://www.unisa.ac.za)
14.2
The manual will be published in English in the Government Gazette and will be
made available in Sepedi, Zulu, Setswana and Afrikaans.

16
17
18
19
Section 14(1)(h) of the PAIA.
Section 14(1)(i) of the PAIA.
Section 14(2) of the PAIA.
Section 14(3) of the PAIA.
PAIA manual – 02.11.05
- 25 –
© 2005 UNISA
All rights reserved
ANNEXURE “A”
FORM A
REQUEST FOR ACCESS TO A RECORD OF THE
UNIVERSITY OF SOUTH AFRICA
(Section18(1) of the Promotion of Access to Information Act, Act No. 2 of 2000)
(Regulation 6)
FOR OFFICE USE ONLY
Reference number: _______________________________
Request received by _________________________________ (state rank, name
and surname if information officer/deputy information officer) on____________
(date) at ______________________ (place).
Request fee (if any): R____________________
Receipt no. ______________
Deposit (if any):
R____________________
Receipt no. ______________
Access fee:
R____________________
Receipt no. ______________
______________________________
Signature: Information Officer/Deputy Information Officer
A.
PARTICULARS OF DEPUTY INFORMATION OFFICERS

Executive Director
Legal Advisor to the Principal
P O Box 392
UNISA
0003
Tel no :
Fax no :
PAIA manual – 02.11.05
Room 12-17
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
(012) 429 – 2551 or (012) 429 – 6908
(012) 429 – 6947
- 26 –
© 2005 UNISA
All rights reserved
e-mail :

vwykdh@unisa.ac.za or marodmm@unisa.ac.za
Executive Director
University Legal Advisor
P O Box 392
UNISA
0003
Tel no :
Fax no :
e-mail :
Room 11-16
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
(012) 429 – 8903
(012) 429 – 8902
cvanwyk@unisa.ac.za or mroberts@unisa.ac.za
PLEASE NOTE:
Requests for information in terms of the Promotion of Access to Information Act, 2000 will only be
processed if the attached request form has been completed in full, signed by the relevant
requester and if the applicable fees have been paid. The applicable fees indicated in Annexure
“C”.
B.
PARTICULARS OF PERSON REQUESTING ACCESS TO A RECORD
Full names and surname of requester:
________________________________________________________
Identity number:
________________________________________________________
Postal address:
________________________________________________________
________________________________________________________
________________________________________________________
Postal code:
__________________
Fax number:
(_______)_______________
Telephone number:
(_______)_______________
E-mail address:
___________________________________
C.
Cell number:
__________________
PARTICULARS OF PERSON ON WHOSE BEHALF THE REQUEST IS MADE
This section must be completed ONLY if a request for information is made on behalf of another person.
Full names and surname of requester:
______________________________________
Identity number:
___________________________________________________
Postal address:
___________________________________________________
___________________________________________________
___________________________________________________
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved
Postal code:
________________________
Fax number:
(_______)________________
Telephone number:
(_______)________________
E-mail address:
___________________________________________________
Cell number: ___________
Capacity in which request is made, when made on behalf of another person (i.e. parent,
guardian, attorney): ________________________________________________________
D.
PARTICULARS OF RECORD
(a)
Provide full particulars of the record to which access is requested, including the reference number if that
is known to you, and/or the Department/person where it is held, to enable the record to be located.
(b)
If the provided space is inadequate, please continue on a separate folio and attach it to this form. The
requester must sign all the additional folios.
1.
Description of record or relevant part of the record:
_________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
2.
Reference number, if available:
______________________________________
3.
Any further particulars of record:
______________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
E.
FEES
(a) A request for access to a record, other than a record containing personal information about yourself,
will be processed only after a request fee of R35.00 has been paid.
(b) The fee payable for access to a record depends on the form in which access is required and the
reasonable time required to search for and prepare a record. For an indication of the fees payable,
consult Annexure “C”.
(c) If you qualify for exemption of the payment of any fee, state the reason for exemption.
Reason for exemption from payment of fees: _________________________________
______________________________________________________________________
PAIA manual – 02.11.05
- 28 –
© 2005 UNISA
All rights reserved
______________________________________________________________________
F.
FORM OF ACCESS TO RECORD
If you are prevented by a disability to read, view or listen to the record in the form of access provided
for in 1 to 4 below, state your disability and indicate in which form the record is required.
Disability:
______________________________________________________
______________________________________________________
Alternative form in which record is required:
____________________________
____________________________________________________________________
PLEASE NOTE:
(a) Compliance with your request for access in the specified form may depend on the form in which the
record is available.
(b) Access in the form requested may be refused in certain circumstances. In such a case you will be
informed if access will be granted in another form.
(c) The fee payable for access to the record, if any, will be determined partly by the form in which access is
requested.
Mark the form in which access is requested with an “X” in the appropriate box
1.
If the record is in a written or printed form:
Copy of record
2.
If record consists of visual images (this includes photographs, slides, video
recordings, computer generated images, sketches, etc.)
View the images
3.
Inspection of record
Copy of the images*
Transcription of the
images*
If the record consists of recorded words or information which can be reproduced in
sound:
Listen to the soundtrack (audio cassette)
4.
Transcription of soundtrack*
(written or printed document)
If record is held on computer or in an electronic or machine-readable form:
Printed copy
of record
Printed copy of information
derived from the record
* If you requested a copy or transcription of a record(above),
do you wish the copy or transcription to be posted to you?
PAIA manual – 02.11.05
- 29 –
© 2005 UNISA
All rights reserved
Copy in computer
readable form* (stiffy
or disc)
YES
NO
Please note: Postage is payable
Note that if the record is not available in the language you prefer, access may be granted
in the language in which the record is available.
In which language would prefer the record? ___________________________________
G.
NOTICE OF DECISION REGARDING REQUEST FOR ACCESS
You will be notified in writing whether your request has been approved / denied. If you wish to be informed in
another manner, specify the manner and provide the necessary particulars to enable compliance with your
request.
How would you prefer to be informed of the decision regarding your request for access to
the record?
____________________________________________________________
________________________________________________________________________
Signed at ____________________________ this ______ day of ________________ 20__
______________________________
Signature of requester / person on
whose behalf request is made
PAIA manual – 02.11.05
- 30 –
© 2005 UNISA
All rights reserved
ANNEXURE “B”
FORM B
NOTICE OF INTERNAL APPEAL
(Section 75 of the Promotion of Access to Information Act, 2000)
(Regulation 8)
STATE YOUR REFERENCE
NUMBER: _____________
A.
PARTICULARS OF DEPUTY INFORMATION OFFICERS

Executive Director
Legal Advisor to the Principal
P O Box 392
UNISA
0003
Tel no :
Fax no :
e-mail :

Room 12-17
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
(012) 429 – 2551 or (012) 429 – 6908
(012) 429 – 6947
vwykdh@unisa.ac.za or marodmm@unisa.ac.za
Executive Director
University Legal Advisor
P O Box 392
UNISA
0003
Tel no :
Fax no :
e-mail :
PAIA manual – 02.11.05
Room 11-16
OR Tambo Building
Preller Street
Muckleneuk Ridge
PRETORIA
(012) 429 – 8903
(012) 429 – 8902
cvanwyk@unisa.ac.za or mroberts@unisa.ac.za
- 31 –
© 2005 UNISA
All rights reserved
B.
PARTICULARS OF REQUESTER / THIRD PARTY WHO LODGES THE INTERNAL
APPEAL
(a) The particulars of the person who lodges the internal appeal must be given below.
(b) Proof of the capacity in which appeal is lodged, if applicable, must be attached.
(c) If the appellant is a third person and not the person who originally requested the information, the
particulars of the requester must be given at C below.
Full names and surname: __________________________________________________
Identity number:
___________________________________________________
Postal address:
___________________________________________________
___________________________________________________
___________________________________________________
Postal code:
________________________
Fax number:
(_______)________________
Telephone number:
(_______)________________
E-mail address:
___________________________________________________
Cell number: ___________
Capacity in which an internal appeal on behalf of another person is lodged: ___________
________________________________________________________________________
C.
PARTICULARS OF REQUESTER
This section must be completed ONLY if a third party (other than the requester) lodges the internal appeal.
Full names and surname: ____________________________________________________
Identity number: __________________________________________________________
D.
THE DECISION AGAINST WHICH THE INTERNAL APPEAL IS LODGED
Mark the decision against which the internal appeal is lodged with an “X” in the appropriate box:
Refusal of request for access
Decision regarding fees prescribed in terms of section 22 of the Act
Decision regarding the extension of the period within which the request must be
dealt with in terms of section 26(1) of the Act
Decision in terms of section 29(3) of the Act to refuse access in the form
requested by the requester
Decision to grant request for access
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved
E.
GROUNDS OF APPEAL
If the provided space is inadequate, continue on a separate folio and attach it to this form. You must sign all the
additional folios.
State the grounds on which the internal appeal is based: ___________________________
________________________________________________________________________
________________________________________________________________________
State any other information that may be relevant in considering the appeal: ____________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
F.
NOTICE OF DECISION ON APPEAL
You will be notified in writing of the decision on your internal appeal. If you wish to be informed in another
manner, specify the manner and provide the necessary particulars to enable compliance with your request.
State the manner: __________________________________________________________
Particulars of manner: ______________________________________________________
________________________________________________________________________
Signed at ______________________________ this ______ day of ______________ 20__
_____________________________
Signature of appellant
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved
FOR OFFICE USE ONLY
OFFICIAL RECORD OF INTERNAL APPEAL
Appeal received on _______________________________________ (date) by ______________
______________________________________________________________ (state rank, name
and surname of information officer/deputy information officer.)
Appeal accompanied by the reasons for the information officer’s/ deputy information officer’s
decision and, where applicable, the particulars of any third party to whom or which the record
relates, submitted by the information officer/deputy information officer on ___________________
(date) to the relevant authority.
OUTCOME OF APPEAL
Decision of information officer/deputy information officer confirmed/new decision substituted
New decision: _________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
___________________
____________________________
Date
Relevant Authority
Received by the information officer/deputy information officer from the relevant authority on (date)
___________________ _____________________
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved
ANNEXURE “C”
FORM C
FEES20 IN RESPECT OF PUBLIC BODIES
(Section 22 of the Promotion of Access to Information Act, 2000)
1.
The fee for a copy of the Manual on the functions of and index of records held by the
University of South Africa, is R0.60 for every photocopy of an A4-size page or part thereof.
(Regulation 5(c))
Note:
The Manual will be available at the Offices of the Deputy Information Officers and on the website of the
University of South Africa.
2.
The request fee payable by every requester other than a personal requester is R35.00.
The requester may lodge an internal appeal, where appropriate, or an application to the
court against the tender or payment of the request fee. 21
3.
If the request is granted by the information officer a further access fee is payable by a
requester for the search, preparation and reproduction of a record as follows: 22
3.1
R
20
21
22
(a)
For every photocopy of an A4-size page or part thereof
0.60
(b)
For every printed copy of an A4-size page or part thereof
held on a computer or in electronic or machine-readable
form
0.40
All fees are inclusive of VAT.
Regulation 7(2)
Regulation 7(3)
PAIA manual – 02.11.05
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© 2005 UNISA
All rights reserved
R
(c)
(d)
For a copy in a computer-readable form on –
(i) stiffy disc
(ii) compact disc
5.00
40.00
(i)
For a transcription of visual images, for an A4-size
page or part thereof
For a copy of visual images
22.00
For a transcription of an audio record, for an A4size page or part thereof
For a copy of an audio record
12.00
(ii)
(e)
(i)
(ii)
(f)
3.2
4
17.00
To search for and prepare the record for disclosure, R15.00 for each hour or
part of an hour, excluding the first hour, reasonably required for such search
and preparation.
A deposit is payable if, in the opinion of the information officer, the search and
preparation of a record would require more than the hours prescribed for this
purpose. The following applies:
(a)
(b)
3.3
60.00
Six hours as the hours to be exceeded before a deposit is payable; and
One third of the access fee is payable as a deposit by the requester.
The actual postage is payable when a copy of a record must be posted to a
requester.
The fees for reproduction payable for access to the categories of records of the
University that are automatically available without a person having to request access in
terms of the Act, are as follows:
R
(a)
For every photocopy of an A4-size page or part thereof
0.60
(not applicable where a lower fee is prescribed by the University)
(b)
For every printed copy of an A4-size page or part
thereof held on a computer or in electronic or machinereadable form
PAIA manual – 02.11.05
- 36 –
© 2005 UNISA
All rights reserved
0.40
(c)
For a copy in a computer-readable form on –
(i)
(ii)
(d)
(i)
(ii)
(e)
(i)
(ii)
stiffy disc
compact disc
5.00
40.00
For a transcription of a visual images, for an A4size page or part thereof
For a copy of visual images
22.00
For a transcription of an audio record, for an A4size page or part thereof.
For a copy of an audio record.
12.00

PAIA manual – 02.11.05
- 37 –
© 2005 UNISA
All rights reserved
60.00
17.00