Challenges and Opportunities for Business in the Emerging Biofuel Industry in the EU Industrial Analysis and Four Cases from the EU Biofuel Industry. Discussion Based on International Business Theories. Master Thesis Author: Veselina Asparuhova, Master of Science in International Business, Exam nr. 287950 Supervisor: Robson Silva Rocha, Department of Business Administration – Management 1 March, 2013 Aarhus School of Business and Social Science, Aarhus University Acknowledgements I would like to express my deep gratitude to my thesis advisor Robson Silva Rocha for his time, continuous support and instructions. His guidance helped me to gather my ideas and apply my knowledge in the present paper. This paper would not have been possible without the support from my family and friends. Special thanks to Eli Tsvetanova for her patience and motivation. -2- Abstract The purpose of the present paper is to extend the understanding of the conditions and motives for biofuel trade in the European Union market and provide explanation of the internationalization processes occurring there. For this purpose, international trade theories have been employed to provide understanding of the macro-environment in which biofuel traders operate and explain the expected internationalization behaviour of the employed companies in this research. Methods for data collection and analysis have been explained, market analysis has been done, and four cases from the biofuel market have been presented. The paper discusses hypothesis elaboration in regards to the employed theories and provides conclusion on the topic and suggestions for further research. The study answers how biofuel producers expand their operations abroad in the emerging biofuel industry in the European Union where macro pressures prevail. The number of total characters in the present paper is: Key words: internationalization, bioethanol, biodiesel, European Union, strategy, Diester Industrie International, Crop Energies, Abengoa Bioenergy, Biopetrol Industries AG. -3- Table of Contents: Abstract .............................................................................................................................. - 3 Abbreviations..................................................................................................................... - 6 1.Introduction .................................................................................................................... - 8 1.1.Problem Statement .................................................................................................. - 9 1.2.Delimitations .......................................................................................................... - 9 1.3. Sructure ................................................................................................................ - 11 2.Theoretical Framework................................................................................................. - 32 2.1.Globalization, Internationalization and the Multinational Enterprise .................. - 35 2.2. The Macro-Environment ..................................................................................... - 37 Industry-Based Theory ......................................................................................... - 37 Institutional-Based Theory ................................................................................... - 32 PEST Analysis .......................................................................................... - 41 Porter’s Five Forces Analysis ................................................................... - 38 2.3.Internationalization of the Firm ............................................................................ - 41 Institutional-Economic Perspective .................................................................... - 41 Learning Perspective .......................................................................................... - 41 Born Global ........................................................................................................ - 41 Strategic Competition Perspective...................................................................... - 41 Inter-Organizational Perspective ........................................................................ - 41 Market Expansion Strategies .............................................................................. - 41 3.Methodology................................................................................................................. - 41 3.1. Ontological and Epistomological Assumptions .................................................. - 41 3.2. Systems Approach ............................................................................................... - 41 3.3. Research Design .................................................................................................. - 41 3.4. Data Collection .................................................................................................... - 41 3.5. Case Company Selection ..................................................................................... - 41 3.6. Validation and Reliability.................................................................................... - 41 4. Industry Analysis ......................................................................................................... - 41 4.1. Biofuel Consumption and Production in the EU ................................................. - 41 - -4- 4.1.1. Biofuel Consumption in the EU .................................................................. - 41 4.1.2. Biodiesel Production in the EU .................................................................. - 41 4.1.3. Bioethanol Production in the EU ................................................................. - 41 4.2 Pest Analysis.............................................................................................................. - 41 4.2.1. Political-Legal Factors ................................................................................. - 41 4.2.2. Economic Factors ........................................................................................ - 41 4.2.3. Socio-Cultural Environmental Factors ........................................................ - 41 4.2.4. Technological Factors.................................................................................. - 41 4.3. Porter’s Five Forces Analysis ................................................................................... - 41 4.3.1. Threat of New Competition ......................................................................... - 41 4.3.2. Threat of Substitute Products or Services.................................................... - 41 4.3.3. Bargaining Power of Customers .................................................................. - 41 4.3.4. Bargaining Power of Suppliers .................................................................... - 41 4.3.5. Rivalry ......................................................................................................... - 41 5. Biofuel Producers in the EU ........................................................................................ - 41 5.1. Diester Industrie and Diester Industrie International .......................................... - 41 5.2. Biopetrol Industries ............................................................................................. - 41 5.3. Abengoa Bioenergy ............................................................................................. - 41 5.4. Crop Energies ...................................................................................................... - 41 6. Discussion .................................................................................................................... - 41 Entry Modes and Business Network .......................................................................... - 41 Certification ................................................................................................................ - 41 Controversial Political Situation, Competition and Supplier/Buyer Uncertainties .... - 41 Strategic Location ....................................................................................................... - 41 Market Position........................................................................................................... - 41 7. Elaboration on Hypothesis........................................................................................... - 41 8. Conclusion ................................................................................................................... - 41 Appendix ......................................................................................................................... - 41 Endnotes .......................................................................................................................... - 41 Bibliography .................................................................................................................... - 41 - -5- Abbreviations ADEME – Agency for the Environment and Energy Management AFME – animal fat methyl esters AGQM – Working Group for the Quality Management of Biodiesel B5 – biodiesel in diesel up to 5% B7 – biodiesel in diesel up to 7% B99 – biodiesel in diesel up to 99% BP – British Petroleum CEN – European Committee for Standardization CCP – Climate Change Package DI – Diester Industrie DII – Diester Industrie International DPFF – Danone France Fresh Products EBB – European Biodiesel Board EC – European Committee EU – European Union FDI – Foreign Direct Investment FFV – Flexible Fuel Vehicle E5 – Ethanol in gasoline up to 5% E10 – Ethanol in gasoline up to 10% E85 – Ethanol in gasoline up to 85% ePURE – the European trade association that promotes renewable ethanol GHG – Greenhouse Emissions I+DEA – Research and Development of Ethanol for Automotive Applications ISE – Solar Energy Systems ISO – International Organization for Standardization JRC – Joint Research Center MS – Member States of the European Union MNC – Multi-national Corporation PSA – Peugeot-Citroën R&D – Research and Design RED – Renewable Energy Directive REDcert – German Biofuel Sustainability Regulation SME – Small Multinational Enterprise TC – Transaction Cost WOME – waste oil methyl esters -6- Figures Fig.1. Porter’s Five Forces Framework ......................................................................... - 41 Fig.2. Modes of Entry ..................................................................................................... - 41 Fig.3. EU Supply & Demand of Biodiesel and Bioethanol ............................................. - 41 Fig.4. Production and Production Capacity of Biodiesel in the EU by Country ............ - 41 Fig.5. Trend in EU Biodiesel Production 1998-2011 ..................................................... - 41 Fig.6. Production of Bioethanol in the EU in 2009......................................................... - 41 Fig.7. Abengoa Bioenergy’s Plants in the EU................................................................. - 41 - Tables Table 1. Theories Explaining the Internationalization Process of the Firm ................... - 41 Table 2. Data Collection Approach ................................................................................. - 41 Table 3. Case Companies’ Selection Criteria ................................................................. - 41 Table 4. Calculated GHG Emissions for Different Raw Materials ................................. - 41 Table 5. Macro-Environmental Factors for Biofuel Production ..................................... - 41 Table 6. Main Biodiesel Producers in the EU and Their Production Capacity .............. - 41 Table 7. Main Bioethanol Producers in the EU and Their Production Capacity ........... - 41 Table 8. Porter’s Five Forces and Attractiveness of Biofuel Industry in the EU............ - 41 Table 9. Partners of Diester 30% Partners ..................................................................... - 41 Table 10. Biopetrol Industries AG Structure ................................................................... - 41 Table 11. Abengoa Bioenergy Partnerships .................................................................... - 41 Table 12. Crop Energies Partners ................................................................................... - 41 Table 13. Summary of Results ......................................................................................... - 41 - -7- 1. Introduction "The fuel of the future is going to come from fruit like that sumac out by the road, or from apples, weeds, sawdust - almost anything. There is fuel in every bit of vegetable matter that can be fermented. There's enough alcohol in one year's yield of an acre of potatoes to drive the machinery necessary to cultivate the fields for a hundred years." Henry Ford, 20 September 1925, New York Times Increasing prices of gasoline1 and petroleum2, dependency on oil of some countries, climate change and the introduction of policies for reduction of gas emissions became main factors to set a new outlook towards fuel industry in the European Union. Moreover, the number of cars on the road is expected to triple by 20503 and consequently the demand for fuel to increase. In search for alternatives of green future in this area, one of the options identified is fuel made of renewable sources. Some of the reasons for which biofuels are advantageous over traditional fuels include greater energy security, reduced greenhouse emissions, foreign exchange savings, and solutions to socioeconomic issues related to the rural sector. Although, green future may sound desirable and attractive for investors, it has its obstacles. The emerging industry of bio-fuels has its challenges such as uncertainty in supply amounts, market demands, market prices, and processing technologies (Demirbas, 2009). This paper investigates what are the essential macro-environmental pressures in the biofuel industry, how biofuel producers expand their operations within the borders of the European Union, and how they can proceed to do business in near future. In addition, the interest of conducting the present research was driven by enormous number of studies already available for both world largest biofuel producers, Brazil and USA, and the lack of existing research papers from business perspective in the European Union. On one side, it will be interesting to examine this topic since there are already present policies and political discussions, and on other side, technology advances are distinctive for the territory of the European Union. The purpose of this study is to build knowledge on the biofuel market characteristics and the internationalization process of biofuel producers based on market analysis and four cases. -8- 1.1. Problem Statement The purpose of the present paper is to explore what kind of strategic choices biodiesel and bioethanol producers take to expand in the EU market through market entry modes and network relationships. It will be interesting to identify if there were any internal or external factors to their internationalization decisions. Furthermore, based on the discussion of the market analysis and the four cases, recommendations for future strategic actions will be suggested. For these reasons, the problem statement can be formulated as: How do biofuel traders internationalize in the EU in terms of entry decisions (market expansion strategies, market entry modes and business relationships)? The problem will be answered by addressing the following questions: How the market of bio-diesel and bio-ethanol in the EU can be characterized? What kind of entry modes and business relationships do biofuel producers prefer and are there any reasons for their strategic choices? What kind of internationalization strategies and business focus could biofuel producers in the EU follow in future? This paper aims to provide insight into the dynamics of how firms internationalize in the biofuel industry in the EU and for this aim analysis of the market conditions and main biofuel producers will be developed. To achieve theoretical understanding of the issue, two main theories, industry-based and institutional-based theories, are used to explain the industry and institutional environment of the market. To understand the internationalization process, the four main internationalization theories are discussed. For this purpose Learning perspective, Strategic competition perspective, Inter-Organizational perspective and Institutional-economic perspective are chosen as underlying framework that includes a dynamic element by focusing firm’s choice of market expansion, entry modes, and at last the biofuel producers’ network of business relationships is discussed. -9- 1.2. Delimitations The present paper reviews the industry only within the boundaries of the EU. This means that legislation distinctive for regions outside of the EU is not included. The biofuels that are on focus are liquid biofuels from first generation – biodiesel and bioethanol made from all available food crops for biofuels in the EU. Second and next generations biofuels are not discussed in details, however, this topic is discussed to certain extend in relation to the industry analysis and the discussion of the four cases. The usage of biofuels can be for generating electricity, heat or for transport (Unilever, 2007). The main focus of the present paper is biofuels in the transport sector while biofuels for energy supply are excluded. 1.3. Structure The present work starts with introduction of the topic and arguments why biofuels could be relevant issue for further discussion. With defining the problem statement the following sections come as supporting structure to provide answers to the posed questions. Delimitations of the paper define the boundaries to which this topic is reviewed and what matter is excluded of focus. In the theoretical framework, several theories are discussed with reference to the strategic behaviour of companies and what kind of expected strategic actions companies take in their process of internationalization. The methodology of the present work comprises of ontological and epistemological assumptions, research approach, data collection method and analytical tools. The industry analysis section is based on analysis of existing information about the products, the raw materials, the customers, the competitors and the substitutes as well as the analysis of the macro environmental factors influencing the business. Four cases from the EU biofuel industry are explained in regards to proposed search criteria in the Methodology section. Discussion follows based on the gathered information and proposed theories. The present paper finalizes with elaboration on hypotheses, conclusion and suggestions for future research. - 10 - 2. Theoretical Framework To understand the market conditions in which firms operate, their market expansion strategies and their choice of market entry modes, first it is critical to gain knowledge on the theoretical background of the topic of international business environment. This section starts by clarifying the employed terminology and continues with the discussion of the theories from international business strategy and the theoretical perspectives on the internationalization of the firm. Industry-based theory combined with institutional-based theory is discussed to explain the industry characteristics in which firms operate. In addition, the main internationalization perspectives are employed to build on the understanding of the internationalization of the firm, discussing market expansion strategies, and entry modes. The theoretical background aims to construct understanding about the market environment and the determinants of international business strategy. 2.1. Globalization, Internalization and the Multinational Enterprise As a starting point for the literature review, a clarification of the employed terminology is necessary to ensure correct construction of the theory explained further. The key terms in the present paper are globalization, internationalization and multinational enterprise. Globalization can be defined as the process referring to the gradual integration and increasing interdependence of national economies (Cavusgil, et.all 2008). The interconnection of these economies leads to interdependence of buyers, producers, suppliers, governments and non-government institutions in different countries (Hamilton & Webster, 2009). Globalization also has its implications for businesses expanding at a global scale and pushing them towards greater international competition. This is one of the reasons why the focus of the present paper is on internalization of a firm’s worldwide activities, which is one of the dimensions of international strategy. Globalization is a reason for companies to locate their value-adding activities such as production, product development (R&D), marketing, and servicing a product, in particular countries (Hollensen, 2008), benefiting from cost advantages, achieving economies of scale and scope, spreading risk or gaining closer access to customers and suppliers in order to maintain competitive advantage (Cavusgil, et.al 2008). - 11 - According to a business dictionary4 a multinational enterprise is an organization that operates in more than one country, one that is governed from a home country and that receives one fourth of its revenue from operations outside its home country. Additional understanding of the term multinational enterprise is suggested by Dunning (1993) who defines it as enterprise "that engages in foreign direct investment . . . and owns or controls value-adding activities in more than one country" (p. 3). Beyond having operations in large number of countries and having multinational capital, the Multi-national Corporation (MNC) can serve the role of a good economic agent, meeting the requirements of the local government in the country where they are established (Hulin-Cuypers, 1973) and creating new job opportunities (UNIDO, 2011). 2.2. The Macro-Environment Institutional-based view and industry-based view are employed to provide critical comprehension of the macro-environment pressures that impact the strategic choices of organizations when they expand their operations abroad. Furthermore, the internationalization perspectives are discussed to provide understanding about these companies’ strategic choices when expanding abroad. Industry-based theory takes into account the interaction between companies and the market. The industry structure conditions, such as the degree of competition, barriers to enter and exit the industry as well as product homogeneity, define the extent to which a company can achieve advantage (Porter, 1980). Industry-based theory is concerned with the way firms compete with each other and emphasizes the strategies firms undertake in their interaction with the market (Cabral, 2000). This theory focuses on imperfect competition, particularly oligopoly5, where few firms compete on the market and according to this theory the internationalization decisions of a company, are influenced by the degree of competition and rivalry in a specific industry (Jiang, 2012). Industries vary in policy environment and globalization potential, for instance, technological advances in particular innovation including new product designs and new productions processes (Cavusgil, 2008). - 12 - Institutional-based theory is used in addition to the industry-based theory to broaden the picture of the business environment. This theory focuses on the context of institutions particularly the influence of governmental and non-governmental organizations (Peng et.al 2008). In this paper such institutions will be considered with authority within the boundaries of the EU with main focus on the European Union institutions. North (1989) defines institutions as “rules, enforcement characteristics of rules, and norms of behavior that structure repeated human interactions” that cause consequences for the choices individuals make. Companies not only operate in a system of organizations involved in both competitive and cooperative relations but also are affected by local and distant actors and forces (Scott, 2008). Institutional-based theory argues that strategic choices of firms are influenced by the interaction between institutions and firms (Jiang, 2012). Sometimes, to compete internationally firms have to conform to institutional requirements. Institutions such as United Nation and International Standards Organization seek to institutionalize on a global level through the creation of norms, rules and standardized procedures called certification (Brammer et. al 2012). Implementing such procedures, are considered as part of firm’s standardization strategy that pursues to comply with international institutional regulations to remain internationally competitive. In the present paper, institutional pressures are incorporated in the market analysis and later in the discussion of firms’ efforts to integrate institutional regulations into their strategies. Industry-based and institutional based theories are incorporated in Porter’s Industry Structure Analysis and PEST analysis which are employed as analytical tools encompassing the industry structure conditions and industry attractiveness to bring forward a clearer picture of the environment in which a firm operates. In this way it will be defined how the characteristics across industry influences the internationalization decisions applied further in particular to the biofuel industry in particular. PEST analysis is a selected method for analysis of the macro-environment conditions that are outside the control of an organization that affect firm’s strategic decisions (Cadle et. al, 2010). The PEST checklist includes several factors6 such as (1) political, the intervention of national government and the EU in the economy through laws and taxations (Downey, 2007); (2) economic, investments needed for production and - 13 - utilization; (3) socio-cultural shifts in values, culture and change in lifestyle, that can call for certain products and service and environmental changes due to climate changes that affect demand (Cardeal, 2008); (4) technological improvements that create new products and processes, reduce costs, improve quality and lead to innovation (Lynch, 2009). Porter’s Five Forces Analysis (see Fig.1.in Appendix) is also a method for external environment analyses, however, it has slightly different focus than PEST analysis. It examines the industry to identify business pressures that are brought to pertain to an organization (Cadle et. al, 2010). This framework gives understanding about the attractiveness of the industry. The sources of the business pressures are divided into five categories: industry competitors, new entrants, substitutes, buyers, and suppliers (Cardeal, 2008). The level of the competition is considered by the number of competitors that hold the power of the market. The rest of the factors include entry barriers in regards to initial financial investments, extend of availability of current substitutes7, buyer’s preferences and switching costs as well as who has the power in a buyer-supplier relationship (Cadle et. al, 2010). Critical review about Porter’s framework shows that this model is static while the competitive environment in practice is constantly changing (Lynch, 2009). This is why the gathered data and the analysis in the present paper are valid for the time the research is conducted. In summary, the industry-based and institutional-based theories can explain industry structure conditions and the macro environment pressures as reasons that influence the decision to internationalization of biofuel traders in the EU. Both theories will be applied further in the market analysis and discussion. 2.3. Internationalization of the firm Theories predict the internationalization behaviour of companies. It is important to address the differences between the individual theories and identify the different issues they examine and their limitation. Comparison of the four main internationalization theories Institutional-Economic Perspective, Learning Perspective, Strategic Competition Perspective, and Inter-Organizational Perspective, aims to present several perspectives and a broader picture of the internationalization strategies. - 14 - According to the Institutional-Economic Perspective, a company would choose a cost-efficient way to transfer its actions abroad. According to the transaction cost theory, which is one of the theories that explains the Institutional-Economic Perspective, companies minimize their transaction cost1 (TC) through internalization. Eggertsson (1990, p.14.) defines TC as, “the costs that arise when individuals exchange ownership rights to economics assets and enforce their exclusive rights.” TC can be measured by two kinds of costs, ex-ante and ex-post costs. Ex-ante costs are related to search and the contracting costs, made prior to the transaction and ex-post costs are concerned with the costs that occur after the transaction such as monitoring and enforcement costs. In other words, exante costs can be characterized as marketing costs necessary to establish communication between the company and the potential seller or buyer and contract costs related to currency flow exposure as well as costs concerning ownership issues. While ex-post costs are related to monitoring costs such as logistics and administration. According to Coase (1937), these transaction costs are minimized and even eliminated if they are performed within a firm. Although, as a firm expands and becomes larger, the costs of organizing additional transactions within the firm can rise. That is why the balance that needs to be reached is when the costs of organizing an extra transaction are equal to the costs involved in carrying out the transaction in the open market (Coase, 1937). Internalization, vertical integration, can be a suitable situation when a company has a certain asset that provides their business with competitive advantage such as intellectual property or patented technology. In this case, a company would prefer to keep this kind of assets and “know-how” within the organization and avoid opportunistic behaviour carrying out the transaction through intermediaries. Although, a sales subsidiary or an own production plant can allow the company to maintain desirable degree of control, it could be a risky entry mode since it requires heavy investment and market knowledge, and little flexibility in case reacting to market uncertainties (Hollensen, 2008). The Learning Perspective, the second of the four internationalization theories, sheds a light from a contrasting point of view to the internationalization process. This underlying theory assumes that a firm seeks opportunities to increase its long-term profit being at the same time risk averse in decision making 1 the cost of participating in a market - 15 - (Johanson & Vahlne, 1977). This kind of internationalization model, known also as the Uppsala model, is based on the theory of the growth of a firm and the assumption behind it is that firms have imperfect access to information. Internationalization can be explained as the process of gaining experiential knowledge and operation in an international market (Eriksson et. al 1997). In this way experiential knowledge is acquired through experience, and this kind of experience is essential for a company to gain market-specific knowledge which provides knowledge about the characteristics of a particular national market (Johanson & Vahlne, 1977; Weerawardena, 2007). In addition, this process of gaining market-specific knowledge is referred as overcoming liability of outsidership. In the learning perspective the firm first develops domestically and then it gradually develops operations abroad. In this process the most important obstacle to internationalization are lack of resources and knowledge (Johanson & Wiedersheim-Paul, 1975). This perspective assumes that to overcome this obstacle and avoid high level of uncertainty about the market, a company will start exporting to neighboring countries or countries with greater psychic distance (Andersen, 1993). Psychic distance refers to the perceived differences, such as culture, language or economic situation, between home country and target countries, where a company is willing to expand business operations (Brewer, 2007). The Uppsala internationalization school defines sequence of stages of internationalization, establishment chain, and incremental commitment to another market starting with no regular exporting activities (stage 1), selling abroad via independent representatives (stage 2) to establishing sales subsidiaries (stage 3) and own production plants (stage 4) (Johanson & Wiedersheim-Paul, 1975). In this internationalization process the company increases gradually through consecutive expansion modes. If a firm is risk averse, not well familiar with the operating environment, they would prefer exporting modes and licensing, contract manufacturing (intermediate modes) or even minority joint ventures because these modes require low levels of financial and resource commitments (Hollensen, 2008; Ekeledo & Sivakumar, 1998). However through these modes international operations are not likely to be developed and this can result in loss of opportunity. The mode choice can be also characterized with the degree of control over international operations which depends on the level of resource commitment (see Fig.2. Modes of Entry in the Appendix). With low resource commitment modes as exporting can not be obtained control over the way - 16 - product/service is marketed and sold abroad. If a firm decided to pursue licensing and contract manufacturing as entry modes, it must first comply with quality standards. Joint ventures also limit the degree of management control over international operations and conflict between different parties can become unavoidable. (Hollensen, 2008). Studies critiqued Uppsala model because it was found that some companies do not follow the deterministic incremental stages but take an accelerated and more proactive path of internationalization (Knight & Cavusgil, 2004). Moreover, the companies that internationalize early are known as Born Global and their success is rooted in the internal capabilities of the firm (ibid). Born global is defined as “business organizations that from inception, seek to derive significant competitive advantages from the use of resources and the sale of outputs in multiple countries” (Oviatt & McDougal, 1994, p.49). Born globals are firms that have market knowledge built over years of international operations (Weerawardena, 2007). Knight and Cavusgil (2004) suggest explanation of the early internationalization can be facilitated by innovation within the firm. Such companies also directly enter global markets early with highly innovative products (Oviatt & McDougal, 1994). In the accelerated internationalization long-term goals are profitability, sales growth and return on investment, but they cannot be obtained easily. Then, the short-term objective of a born global is to establish presence in multiple markets overseas quickly (Weerawardena, 2007). The case of Born Globals shows that companies do not necessarily need to follow consecutive expansion modes, but instead expand rapidly due to unique source of competitive advantage. Moreover, a theory that explains the internationalization process of a company based on resources from which they provide competitive advantage is the Strategic Competition Perspective. In this perspective, however, company’s choices to expand abroad are strongly influenced by the environmental conditions and carefully assessed against the internal resources of the company. The main goal of the company is in survival and financial earnings. The industry structure and the position of the business activities of the company are decisive factors (Rask, et. al 2008). Especially, in emerging industries where operating procedures and technology are in process of developing, a first mover advantage could profit a company with stable leading position and strong market shares. According to Porter’s Generic Strategies, competitive advantage could be achieved through - 17 - differentiation strategy, when a company offers unique product or service, or through cost leadership, when a company offers a product at a competitively low price. In the initial phase of internalization, a firm seeks to leverage its domestic competitive position, to diversify risk, and to extend economies of scale by establishing a presence in multiple markets (Yip, 1989). The firm would have lack of experience in international operation but will focus on tangible or intangible specific assets, such as innovative products or patented process, to leverage internationally (Douglas et.al 1989). Once the firm has established its position in number of markets it will begin to seek new directions for growth and move toward the second stage of internationalization (ibid). The focus shifts toward penetrating the markets more fully, building experience and knowledge. In this phase the aim of a company is to achieve economies of scope and leverage assets and core competencies (Yip, 1989). Key decisions include development of products and product lines which offer promise of market growth in each country and actions to stimulate local market penetrations (Ghemewat, 2007). In the third phase, a company aims to achieve efficiency and synergy from its global operations. To achieve this purpose, the organization has to create infrastructure for knowledge sharing among headquarters and subsidiaries where they can use the gained knowledge in different contexts. However, a company is not only dependent on its internal resources since it is part of a market where different market players put pressure and shape the business standards. In such case, internal resources may not be sufficient to achieve competitive advantage and global reach, and external resources from the business environment could be crucial not only for the survival of the company, but also for achieving competitive advantage. The last employed perspective to internationalization, Inter-Organizational Perspective, describes the markets as networks of relationships between firms (Johanson & Mattson, 1988). Business networks emerge in market where conditions are changing rapidly (Hollensen, 2008). This perspective, known also as the Network Model, considers the choices to internationalization determined by political negotiations, internal and external coalitions (Rask, et. al 2008). The unit of analysis here is the individual transaction and the network relation among companies. Such kind of relation can be with the purpose of exchange of different information such as technical relations, economic relations, social or legal relations. The company analyzes the situations in which they can develop cooperation - 18 - strategies towards foreign actors as competitors, suppliers, host-country authorities and financial institutions (Johanson & Mattson, 1988). The company’s international competitiveness depends on critical resources from the business environment and this is a reason, the internationalization process to become a result of investment in relationships between companies with complementary activities and resources (Hollensen, 2008). It can be less costly for a company to acquire access to particular resources by establishing dependant relationships that will lead to alternative solving problems to R&D or sales. Moreover, such relationships would assist a company to overcome the liability of outsidership (Johanson & Vahlne, 1977) and become part of important business network in a new market. Market expansion strategies refer to the timing of a market entry. This is a term that refers to whether firm enters a number of new country markets simultaneously or sequentially (Douglas, et. Al 1989). Market expansion strategies in this sense are two - market diversification and market concentration. Market diversification is the strategy that is related to fast penetration into a large number of countries while the second strategy is based on concentration of resources in a few markets and gradual expansion into new territories (Ayal et.al 1979). In the long run, a strategy of diversification will lead to a reduction in the number of markets, as a result of consolidation and abandonment of less profitable markets. The level of resources allocated to each market in a strategy of diversification will be lower than with concentration when financial and managerial resources are fixed (Douglas, et. Al 1989). Small and medium-sized enterprises (SMEs)8 exploit domestic opportunities to leverage resources which will be later used in international markets. The company strategy for market expansion must focus on the product market segment where the company can achieve competitive advantage (Hollensen, 2008 p.178). Then the company must decide whether to concentrate resources on limited number of similar markets or to diversify across number of different markets. A company can follow strategy of entering countries similar in market characteristics and infrastructure to the home market or the company can decide to follow a strategy to diversify risk by entering countries that differ in terms of environmental or market characteristics, to spread operations over broad geographical base. - 19 - Entering market sequentially can require great resource commitment while simultaneous entry will enable the firm to establish position in new markets ahead of their competitors and potential scale of economies can arise (Douglas, et. al 1989). The aim of the present paper is to examine what are the biofuel market conditions decisive for the strategy of the biofuel producers in the EU. Furthermore, it will be investigated which the preferable market expansion strategy by biofuel producers is and how their internationalization process can be explained based on the discussed theories in the present section in connection to the problem statement, which are summarized in Table 1 (see Appendix). 3. Methodology This section elucidates how epistemology, ontology and methodology are related in the present paper to provide answers of what information exists and how it will be explored. Different methodological approaches make different assumptions about their subject area. This means that when the different approaches are applied in practice, they have to proceed differently when trying to understand, explain, and improve business, depending on the approach being used (Arbnor & Bjerke, 1997, p.2). 3.1. Ontological and Epistemological Assumptions According to Arbnor & Bjerke (1997), the choice of research approach depends on two factors that are the assumptions of the researcher about the reality in which he or she aspires to acquire knowledge, and the subject area on focus. There are two aspects of the topic reality – the nature of reality, ontology, and the relationship between the mind and the reality, epistemology. Ontology is the study of being in the world and is concerned with the role assessments play in determining one’s being in the world. The purpose of ontology is to describe categories of reality and how they are interrelated. The explanation of the reality of renewable fuels in categories can be considered in several ways. - 20 - First, they can be derived from biomass conversion, solid biomass (bio-char), liquid fuels (ethanol, vegetable oil and bio-diesel) or bio gases (biogas, biosyngas and biohydrogen). However, liquid biofuels are the main focus of study in the present paper because they may offer a promising alternative in both transport and energy sector not only in advanced countries but also in developing areas. Second, biofuels can also be divided to different generations. First generation biofuels can offer some CO2 benefits and can help to improve domestic energy security. A ‘first generation’ biofuel (i.e. biodiesel (bio-esters), bio-ethanol, and biogas) is characterized either by its ability to be blended with petroleum-based fuels, combusted in existing internal combustion engines, and distributed through existing infrastructure, or by the use in existing alternative vehicle technology like FFVs (‘‘Flexible Fuel Vehicle’’) or natural gas vehicles (Naik et. al 2010). However, the main disadvantages of this generation of biofuels are the sourcing of feedstocks, including the impact it may have on biodiversity and land use and competition with food crops. Second-generation biofuels produced from ‘plant biomass’ refers largely to lignocellulosic materials, as this makes up the majority of the cheap and abundant nonfood materials available from plants (ibid, p.579). Although, the production of such fuels is not cost effective because there are a number of technical barriers that need to be overcome before their potential can be realized. It is anticipated that, these second generation biofuels could significantly reduce CO2 production, do not compete with food crops and some types can offer better engine performance. When commercialized, the cost of second generation biofuels has the potential to be more comparable with standard petrol, diesel, and would be most cost effective route to renewable, low carbon energy for road transport. However, they are not widely commercially available at the moment because their production technology is costly such as the case of expensive enzymes. The next generations of biofuels as third generation is based on improvements in the production of biomass and fourth generation biofuels are aimed at not only producing sustainable energy but also a way of capturing and storing CO29. The focus of the present study is narrowed down to first generation biofuels, more specifically bioethanol and biodiesel, however other fuels can be included in the market analysis to the extend of explaining substitutes, strategic firm offerings, and competition - 21 - and further detailed analysis of this kind of fuels will be excluded. Biodiesel can be defined as the most common biofuel in Europe. It is produced from oils or fats using transesterification and its composition is close to traditional diesel. Biodiesel can be used in any diesel engine in mixture with traditional diesel. Bioethanol is an alcohol fuel produced by fermentation of sugars derived from wheat, maize, sugar beet and sugar cane. Ethanol can be used in petrol engines as a replacement for gasoline or can be mixed with gasoline to any percentage (Ahmad et. al 2007). After defining which product will be in focus, it is critical to define which biofuel market will be researched. This market can be defined by the producers of bioethanol and biodiesel. The same market is reviewed within the boundaries of the EU, however, the analysis of the strategy of the players and recommendations for their future options can include global perspectives because the network of customers and raw materials distributors as well as producers is globally interlinked. Furthermore, the different assumptions regarding ontology define the assumptions to epistemology. Epistemology questions what knowledge is, analyzing its nature and relation to truth, belief and justification, and discusses the extent to which a subject can be known. The objectivity of reality has its roots in epistemology. Reality can dependent on mental and cultural factors such as perceptions and beliefs, which can be objective or subjective. An objectivist view of the social world as a concrete structure encourages an epistemological stance that emphasizes the importance of studying the nature of relationships among the elements constituting that structure and this is a reason, the objectivist to be the preferred view in the present study (Smircich & Morgan, 1980). Reality is viewed as a world expressed itself in contingent relationships between its elements. The world is seen as a struggle between various interests and influences where individuals are seen as moving toward the achievement of desirable ends. Such world is presented by the industry which is on focus with its elements, the buyers, suppliers, and customers as well as other entities with their own interests and influences. Relationships between individuals and environment express a pattern of activity necessary for survival and well-being of the individual (ibid). In such epistemological position, phenomenon changes over time in relation to its context. The present research is valid for the time it is - 22 - conducted since the relationships and context can change in future. These epistemological assumptions define open system theory (Smircich & Morgan, 1980), where epistemology reflects the conception of the world as an organism, an open system. The employed scientific paradigm is realism where reality is seen as real but only imperfectly. The ontological assumption behind reality is that the findings are true since reality exists separate from the mind (Healy&Perry, 2000). The realism paradigm is searching towards an understanding of the common reality of an economic system in which many different players operate inter-dependently (Sobh & Perry, 2005). Any link are strongly influenced by the context and this is why in the present research it is important to observe and take into account the context in which the phenomena exist, particularly the industry in which companies internationalize (Sobh & Perry, 2005). Realism researchers enter the field with prior theories and can be viewed as additional evidence, that is, perceptions, which can be used to clarify the imperfectly apprehensible external reality by triangulating on that reality (ibid). Theory triangulation involves using more than one theory in the interpretation of the phenomenon and provides different perceptions, but those different perceptions should not be considered to be contrasting views of the same reality. They should be considered to foster understanding of the reasons for the complexities of the same reality (ibid). The present study is explorative meaning that it does not start with the formulation of hypotheses. On the contrary, the objective of the study is to formulate hypotheses. The choice of research approach is influenced by the purpose of the present paper and the central question of the study (Yin, 2003). Realism researchers do not say that theory testing should not be done, they merely say that the theory has to be built, and confirmed or disconfirmed, before its generalisability to a population is tested (Healy&Perry, 2000). Grounded research method is also a systematic analytical method that does not start with hypotheses formulation but with data analysis and based on its concepts, categories and theory are formulated. However, the present research is traditional even though it does not start with hypotheses formation but it follows the traditional research method where theoretical framework is used in the beginning to support the findings. - 23 - 3.2. Systems Approach The chosen methodological approach in the present study is systems approach. The systems approach assumes that reality of the investigation is objective. While analytical approach also assumes objective reality, the difference in system reality is that it is constructed of components which are mutually dependent (Arbnor & Bjerke, 2010). Moreover, Arbnor and Bjerke (2010) argue that these components in the system function in such way that they create a result not independently obtainable, known also as synergistic effect. In order to explain the component it can not be studied in isolation because they are parts of the system and are explained through the characteristics of the whole system. For these reasons, systems approach is applied in the case of industry analysis and the four cases. The interaction of the companies with their macro-environment and the vice versa are interdependent relationships. Change in one of the factors, for example political pressures on the market, affects other parts of the system (ibid), as the internationalization process of a firm, firm’s production and sales volume. A number of factors of reality in the present study are used to reproduce a systems model. A reason the systems approach to be the preferred than analytical approach is because it gives a model of reality that not only describes and explains but aims to create understanding of that reality. Moreover, systems approach investigates not only the parts of the system but also the relationship between the parts and the whole system. The system (the biofuel industry in the EU) viewed in this research has components (rivalry, customers, suppliers, institutions) and relations among them. Each company can be considered as a subsystem, also part of the overall system, with their own capacity, resources, size, network, and departments. From a holistic perspective, the components in the context can be seen as an open system, consisted of firms, suppliers, customers, and government engaged in the production of an economic good, where they interact with the environment (dependent upon macro pressures such as political, economic, technological and social aspects). In their interaction with the overall system companies can possibly create synergies. For instance, an industry can not exist without production of goods because demand would not be met and a company can not exist on its own but it depends on external resources to create a good or service and to supply it. In these interactions there is a synergy, an outcome that would not - 24 - be achievable without one of the factors – industry or companies. This discussion is applied further in the next section Industry Analysis, incorporated in the PEST and Porter’s five forces analytical tools. Companies’ resources will not be discussed in detail since the focus of the present paper is mainly on external factors which influence internationalization of the biofuel market in general. The main theories used in this study have been internationalization theory and international business perspectives focused on macro environment, more particularly on industry and institutions. Some of the aspects of internationalization see the interaction of different elements and causal relationships in a ceterus paribus perspective thus assuming little synergy. While other factors such as the networking model, assumes synergies in the interaction, and in this way the internationalization process is in line with a systems perspective (Arbnor & Bjerke, 2010). The theoretical background in the present paper outlines the reality in which the topic is studied and this reality is represented by objectivity, interaction and synergies. As last systems approach is the employed method in this study not only to define the tendency of internationalization on the biofuel market but also to forecast what strategic actions can be taken on the market. A suggestion for alternative methodological framework in the present research is actors approach. If this approach is employed the focus of the study will be shifted. Then the industry will be seen as consisted of different actors. Actors will be biofuel producers and suppliers, fuel distributors and car manufacturers, institutions and organizations who become involved in formal or informal networks. If the actor’s approach is employed, then the main focus of the present paper, the correlation of players on the market such as government and companies, and the synergetic relationships in which they engaged in, will be disregarded. 3.3. Research Design Based on the research proposition, the case study is the most appropriate strategy for fulfilling the purpose of the present paper which is to understand the complex connections and internationalization process of biofuel traders in the chosen market. The chosen research design for the purpose of this paper is multiple case study. It is characterized by depth because it probes beneath the surface of the investigation and - 25 - provides rich context of understanding under study (Zach, 2006). In the present paper several companies are considered and multiple variables are investigated. The purpose is to understand the internationalization process in terms of entry modes, network relationships and expansion strategy. The case of each company will be described to become familiar with them as a stand-alone entity. They will be analyzed with the searching for cross-case patterns tactic in the present study through selecting categories to look for within-grouped similarities coupled with intergroup differences. These categories are suggested by the central problem statement and the existing literature on the topic of internationalization. From the within-case analysis and the overall impression, concepts and relationships between the variables are expected to emerge. If these concepts replicate in several cases relationships will be confirmed and their validity will be enhanced. Cases that disconfirm the relationships, moreover, would provide an opportunity for extension of the theory (Eisenhardt, 1989). Theory development prior to the case study data is essential step in doing case studies (Yin, 1994). Multiple case studies within each category allowed findings to be replicated within category (Eisenhardt 1989). In this way, differences or similarities among several units of analysis can be observed. When findings are replicated in more than one case they become more robust. For these reasons, “replication logic”, (Yin, 1994) concludes that multiplecase studies are more reliable than single case studies and allow higher quality of the research. 3.4. Data Collection The chosen method aims to bring reasonable answers to the questions formulated in the problem statement in the theoretical background based on the industrial and institutional based theories, the market expansion strategy, entry modes and network model. Multiple case studies are designed with information found on archives and news releases on the official websites of the companies. However, the information for the market will be collected from several sources. Secondary materials will be used since the systems approach deals with complex reality. The collected data is both quantitative and qualitative. This combination of both methods is also referred as triangulation and this combination of methods aims to provide a - 26 - better representation of the available information on the researched topic and provide objective construction of reality. Objective understanding is expected since the employed and analyzed data from official statistics and reports as well as information from the official websites of companies is expected to be objectively presented and to allow the access of current and correct data about the researched topic. Although this study is not going to be based on empirical research, extensive research is conducted to collect information from national statistics, official international sources, reports, business information databases and libraries. This kind of research is referred as secondary data collection and it is a research involving the collection and analysis of primary data, which is previously gathered data for research and other purposes. The collection of data is strategically divided into two parts. The first part of the collected information is about the industry structure conditions and macro-environmental pressures and it is collected through journals, articles, books, and official websites of authoritative institutions. The second part of the collected information is about the sample, which is represented by several biodiesel and bioethanol traders with operations in the European Union. Data is collected through their official websites and news releases. Secondary data collection has its advantage of providing access to large amount of data that can be acquired easily and economically (Herron, 1989). Knowledge is generated through reexamining the available data of the market and further investigation in particular to the main players on the market, which by now has not been developed from similar theoretical perspective. On the other side, to ensure to avoid some of the disadvantages of this kind of research, reliability must be ensured. The research depends on the reliability of original data. Reliability is ensured through the collection of data only through official documents and taking into account original documents’ authenticity and credibility. The above identified relevant sources are searched with key words to find the necessary information and answer the proposed questions in the present work. Quantitative data is used to the extent to define the biofuel production and production capacity. Qualitative data such as information about the industry conditions of the biofuel market and its macro-environmental pressures, the entry modes employed by the companies, their expansion strategies and network relations. The proposed research aims to bring forward answers to the central question in the thesis: How biofuel traders internationalize within the - 27 - EU in terms of entry decisions. This is why key dimensions can be formulated to data collection approach as: Internationalization Market Table. 2. Data Collection Approach Dimension Key terms Industry structure buyers, suppliers, new entrants, substitutes, rivalry Macro-environmental pressures Political, economic, technological Market expansion strategies Number of markets and resource commitment Entry Mode firm’s size; firm’s international experience; product characteristics; sociocultural difference between home and host market Network Company’s connections in foreign and domestic markets socio-environmental, 3.5. Case company selection The problem formulation in the present study calls for deeper understanding of the internationalization tendency and context of the biofuel industry in the EU, in which selection of companies becomes inseparable part for the further analysis. Four companies were chosen – two of them represent biodiesel traders and the other two are bioethanol traders. The priority in the selection criteria is that these companies are chosen based on their production capacity, units in the EU to provide international dimension of 1st generation biofuel producers, and full access to news releases and archives. Since the present study is multiple case study, Yin (1994) suggests each case to be carefully selected to represent a specific purpose and in this study the cases are selected to create a picture of the leading manufacturers in the biofuel sector in the EU. Analysis of the leaders on the market is necessary to define the main tendency of internationalization in the sector. This is why companies with not leading production capacity and less than three units in the EU are not considered as the focus of the analysis. Most of the chosen companies have another leading business activities and products, however, they also represent a considerable production role of the biofuel in the EU. This issue is important to be clarified, to avoid biases and to apply findings for the sector that is on focus. - 28 - The company cases have been chosen with purposeful selection and this is a strategy “in which particular settings, persons, or activities are selected deliberately in order to provide information that can’t be gotten as well from other choices” (Maxwell, 2005, p.88) The cases in this study are chosen for theoretical reasons since this selection aims to fill theoretical categories or extend further existing emergent theory (Eisenhardt, 1989, p.537). The choice of the companies aims to provide understanding of the internationalization tendency of the biofuel industry in the EU. The selection criteria can be grouped as it follows: Table 3. Case companies’ selection criteria Category Criterion Explanation Location Within the EU To look at companies within the political and economical framework of the EU Industry Bioethanol and Biodiesel They are the most spread and produced st Firm size (1 generation biofuels) products from the biofuels in the EU. MNC with at least 3 international To provide degree of internationalization units Firm’s Website Access to news releases and archives To gather correct and necessary data Validity 4 different companies To test the validity of one criteria within several companies 3.6. Validation and Reliability The validity of this study will be based on the validity criteria for case studies of Yin (1994) - construct validity, internal validity, external validity, and reliability. Construct validity can be increased through multiple sources and to ensure this kind of validity in the present research information will be gathered from company publications of 4 companies. It is assumed that the company’s publications may not be sufficient source - 29 - and this is a reason other official sources to be included. Since this study aims to identify and explain the factors of the internationalization process, it is relevant internal validity to be discussed. It is assumed that the provided information in the official website and company’s publications is correct and objective. To increase the internal validity a table with the summarized findings is designed and patterns are further identified and pattern matching is used for the analysis in the following sections (Yin, 1994). External validity refers to the generalization of the study findings and the present findings are valid only for the biofuel industry in the EU and the same findings do not apply and imply any conclusions for other industries. Reliability represents the replication validity of the study. The researcher will represent the information from the official statistics and documents citing them as closely as possible, avoiding research bias in this way. Replication is essential to multiple case study analysis and the purpose of the replication is to find logic across cases and in this way confirms, extends or sharpens theory (Eisenhardt, 1989). 4. Industry Analysis In this section the market characteristics and issues of biodiesel and bioethanol in the EU are reasoned. Biofuels are a renewable alternative to fossil fuels and it is expected that in near future the demand for biofuels will grow (Scotia Capital, 2010). The main drivers behind biofuels are energy independence, climate change remediation, sustainable green economic development, and the search for alternative fuels that are lower in cost or in price volatility. The employed figures in the present section are based on statistics of the European Biodiesel Board (EBB), European Commission statistics, Eurostat, national industry organizations and associations as well as governmental sources. PEST Analysis and Porter’s Five Forces analysis are employed to allow understanding between the collected data in the present research with the theoretical background explained earlier by the Industry-based theory and the Institutional-Based theory. 4.1. Biofuel Production and Consumption in the Eropean Union The biofuel production industry is defined by the trade of the alternative fuels biodiesel and bioethanol. The economic and political boundaries of the analysed market are defined by - 30 - the European Union. The countries, taken into account for the analysis of the EU market can be divided to Western Europe (Belgium, Denmark, France, Germany, Italy, the Netherlands, Spain, Sweden) and Eastern Europe (Czech Republic, Hungary, Poland, Romania). 4.1.1. Biofuel Consumption in the EU The biodiesel and bioethanol consumption in the EU is already growing (see Fig 3 in Appendix. EU Supply & Demand of Biodiesel and Bioethanol). Biofuels will grow from 2% up to 27% of world transportation fuel by 2050 according to the International Energy Agency10. The consumption of bioethanol for 2012 is estimated to 5,843 million liters and 13,800 million of liters of biodiesel in the EU Transport Fuel Consumption. It is predicted that in 2013 the consumption of biodiesel will decrease slightly, while the consumption of bioethanol will increase with around 400 million liters even though the gasoline market is shrinking (Flach et. al 2012). 4.1.2. Biodiesel Production It is important to emphasize that the amount of biofuel production can be defined not only by the demand but by the production capacity (Stoeglenher & Naradoslawsky 2009). The production of biodiesel in the EU accounts for 17% in 2009 and 55-60% of the world production and the European Union remains the major producer of biodiesel in the world11. The actual production of biodiesel in 2010 is 9,570 tonnes and the actual capacity is twice as much (see Appendix, Fig. 4. Production and Production Capacity of Biodiesel in the EU by Country). According to the European Biodiesel Board (EBB), in 2009, biodiesel production has been decreasing in number of EU Member States (see Fig.5. Trend in EU Biodiesel Production 1998-2011), including Germany, Greece and the UK, but important production expansions have been realized in other countries such as Austria, Belgium, Finland, Italy, Netherlands, Poland and Spain. The major feedstock for biodiesel production in the EU is rapeseed oil which accounts for more than 60% of the total input in biodiesel production (Flach et. al 2012). The use of soybean and palm oil is limited by the EU biodiesel standard DIN EN 14214 since the soybean-based biodiesel does not comply with the iodine value prescribed by this standard and the palm oil-based biodiesel does not provide enough winter stability in - 31 - northern Europe (Gelder, 2008). However, this standard is possible to be met by using a feedstock mixture of rapeseed oil, soybean oil, and palm oil. 4.1.3. Bioethanol Production Bioethanol is the most produced biofuel worldwide with almost 74 billion litres in 2009. With a production of 3.7 billion litres in 2009 (see Fig.6 Production of Bioethanol), the EU ranks third behind United States (54%) and Brazil (34%)12. Total EU production in 2009 represents a significant increase of 31% compared to the previous year with bioethanol production estimated for 2.8 billion litres. According to EBB in 2009, the biggest producer is France, second largest producing country is Germany and the third biggest producer remained Spain. The same year, two countries more than doubled their fuel ethanol output, namely Austria (+102%) and Sweden (+124%), which are now ranking as fourth and fifth largest producer respectively. In the last two years, and the first half of 2012, the EU bioethanol industry faced the same problems as the EU biodiesel industry previously experienced, namely an excess of production capacity on the market, slackening demand and competitive imports, mainly from the United States (Flach et. al 2012, p.12). In the EU, bioethanol is mainly produced from wheat, corn, rye, barley and sugar beet derivatives and their adoption vary on country basis. 4.2. PEST analysis 4.2.1. Political-Legal Factors Renewable energy replaces fossil fuels, diversifies the energy supply, reduce carbon emissions and the oil dependence of the transport sector, which is one of the most serious issues affecting energy supply security that the EU faces 13. The European Commission has identified biofuels as a key future energy source for transport, concerned mainly by two factors: first, the EU’s transport system was almost entirely dependent on oil from Russia and second, the politically unstable regions of the Middle East and Central Asia. In 2001, another problem facing the EU was not meeting its Kyoto Protocol GHG emissions reduction target (Afionis & Stringer, 2012). The Protocol sets legally binding targets and timetables for cutting developed country emissions and the convention encouraged these countries to stabilise emissions. These are some of the primary reasons for which the EU - 32 - has decided to increase the use of renewable sources in transport and energy. To support this initiative, EU had to adopt mandatory sustainability standards and regulations for biofuels, and ensure their international alignment, market success and avoid acting as barriers to trade.14 The EU Energy and Climate Change Package (CCP) was adopted by the European Council and the Renewable Energy Directive (RED), known also as DIRECTIVE 2009/28/EC and is part of this package, entered into force on 23 April 2009 (Flach, et. al 2012). The directive states the sustainability criteria for biofuels that have to include eligibility for financial support and satisfy the targets. The role of the Member States is to accept the certification system set by the EU and they are not allowed to have higher or lower sustainability criteria than those set by the EU (ibid). The EU's climate and energy targets for the year 2020 can be summarized as15: • 20% reduction in CO2 emissions16 • 20% of energy coming from renewable sources • 20% improvement in energy efficiency • 10% of renewable energy in transport. These targets are total for the EU, however, they vary for each Member State since these numbers are set by the European Commission (EC) depending on the current situation and potential for growth in each country. Sweden, for example, will have to reach 49 percent, while the target for Malta is only 10 percent (Flach et. al 2012, p.6). The targets for the four largest economies of Europe: Germany, France, and Italy, are 18, 23, and 17 percent respectively. Nevertheless, the 10 % of renewable energy in the transport sector of each member state is obligatory (ibid). Biofuels certification is necessary to ensure compliance with the EU sustainability criteria. Some standardization organizations such as the European Committee for Standardization (CEN) and the International Organization for Standardization (ISO) have also developed their own sustainability certification schemes. In 2011, the European Commission announced the first seven biofuel certification schemes (Afionis & Stringer, 2012). - 33 - Biodiesel can be used in pure form or blended in conventional diesel vehicles with minor engine changes (Bomb, et. al 2007). Biofuels, however, are usually mixed with conventional diesel and gasoline. The diesel standard (EN590), issued by the European Committee of Standardization (CEN) in 2003 accepts up to 5% blending of biodiesel (B5), which was changed to 10% in 2010 (Peckham, 2007). Biodiesel blends of 10% are compatible with nearly all existing diesel vehicles and represent a great potential as transport fuel17. The gasoline standard (EN228) limits the maximum amount of ethanol in gasoline up to 5% (E5) (Turkscin et. al 2011) even though flexi-fuel vehicles can use blends of 85% bioethanol (E85) (Bomb et. al 2007). This initiative also aims reducing emissions of CO2 (carbon dioxide) and other harmful gases to human health and the environment18. On one side, this initiative can open up the market, however, on the other side, they limit it. The biofuel production in the EU is also affected by the global biofuel market. An explanation for the lower growth rate in EU biodiesel production in 2007 is given to the persistence of unfair trade practices on the worldwide biodiesel market. The profitability of EU biodiesel producers had been severely affected by heavily subsidized and dumped biodiesel from the US (known as "B99") that has been sold in the EU with a considerable discount. It was a reasonable action by the European Commission to impose anti-dumping measures and protect consumers19. Moreover, there are other official institutions in the EU as the European Biodiesel Board (EBB20) that addresses fraudulent practices related to biofuels. 4.2.2. Economic Factors Another requirement that biofuels have to satisfy to comply with the macro-environmental pressures of the industry, is to be economically feasible. The main mechanisms that governments employ to foster the development of their national biofuel industry are by imposing tariffs and subsidizing (Afionis & Stringer, 2012). The income from crop cultivation has to be nationally and internationally competitive. To reduce the risk of financial loss, feedstock producers can diversify the crops to different markets as food, animal feed and biofuels (Turcksin, 2011). According to Council Regulation of the EC with No.1782/2003 crops supplied for the production of biofuels can receive aid through agricultural subsidies (Grau et. al 2010). For biofuel - 34 - producers the economic issues are related to investments cost and production capacity. Combined heat and power production is capital-intensive for farmers because of high investment demand, big fluctuation in the rate of return on investments, and unpredictable factors (Raslavicius & Bazaras, 2010). Unlike biodiesel production, bioethanol production is only profitable in large plants due to economies of scale (Dautzenberg & Hanf, 2007). However to achieve the desired profit large production plants and their accompanying high costs necessitate securing investments (Flach et. al p.16). Moreover, biodiesel is more expensive to manufacture in comparison to diesel (Turcksin, 2011). Because of this, there is a significant price premium for biodiesel over diesel. Comparing both fuel products purely on the basis of price, European oil companies have no financial incentive to use biodiesel since diesel is significantly cheaper. However, on the back of regulation, the EU plays host to a vast market for the biofuel21. Moreover, if producers enter a relationship with commercial banks this can expose them to potential financial risks. The fuel distributors’ profit will be determined by the potential of sustainable fuels in the long run and the additional cost related to the adoption of refueling infrastructure or converting of existing one. For the end users the ownership of a biofuel compatible car should not be more expensive than traditional transport vehicle. If the price does not promise potential savings, a sale of such green vehicle will be difficult (Turcksin, 2011, p. 204-205). Green technology cars, moreover, may become competitive advantage of car manufacturers and be cost-efficient investments. Furthermore, biofuels can bring economic growth in many rural areas. All of these initiatives, nevertheless, require tax cuts and subsidies which would impact the government. The European Commission, however, argues that in the period after year 2020, biofuels must be subsidized only if they have great reduction importance of the GHG (greenhouse gas) and are not produced of food crops (GreenTech, 2012). 4.2.3. Socio-Cultural and Environmental Factors "It's a crime against humanity to convert agricultural productive soil into soil ... which will be burned into biofuel... What has to be stopped is ... the growing catastrophe of the massacre hunger in the world." Jean Ziegler, 26 October 2007, News Conference at the UN - 35 - UN, however, disagrees to the above quotations arguing that there were both opportunities for international development as well as risks. The main issues of 1st generation biofuels discussed below are the “food vs. fuel” controversy, the destruction of green lands and the real reduction of GHG is questioned. According to 2011 issue of OECD-FAO Agricultural Outlook, it is forecast that 13% of the world grain production, 15% of the vegetable oils and 30% of the sugar cane till 2020 will be used for the production of biofuels which is considerable threat of hunger, and increasing food prices (European Environmental Bureau, 2009). It is arguable, however, that the increasing food prices are less directly related to biofuels because food consumption has also increased. For instance, rice and wheat, neither of which is used in biofuel production, have been consumed faster than each crop has been produced in the past few years (Baier et. al 2009). Moreover, food prices are influenced by many other factors, including economic growth (i.e. crude oil prices, exchange rates, growing demand for food and slowing growth in agricultural productivity), international trade, currency markets, oil prices, government policies (i.e. agricultural, energy, and trade policy of other nations) and bad weather. It can also be concluded that increased demand of food is largely a result of population and income growth22. Furthermore, there is increasing debate that grazing fields have been turned into crops fields for biofuel production and this leads to the increase of food prices and decrease the territory for pasture. However, according to economists23, biofuels play only 3% role in the increase of food prices. In addition, according to the sustainability criteria of the RED, the produced biofuels must not be produced from feedstock grown on lands with forests and grasslands or wetlands with high carbon stocks (Hitchings & Monique, 2010). A Canadian study published by the Global Renewable Fuels Alliance concluded that world biofuels production in 2009 reduced global greenhouse gas (GHG) emissions by 123.5 million tonnes, a 57% reduction compared to equivalent petroleum fuels (Scotia Capital, 2010). The European Commission’s Joint Research Center (JRC) calculated GHG emissions for cultivation, processing, transport, and distribution for different raw materials (see in Appendix in Table 4,). Typical GHG savings represents savings for a particular biofuel production pathway (Flach et. al, 2012). - 36 - Cultivation should happen in a sustainable way (Turcksin et. al 2011). Moreover, if biofuels are produced in sustainably harvested feedstocks using energy efficient production processes, they can reduce greenhouse gas (GHG). If, however, they are not produced in sustainable way, then the production process would have significant negative effect on the environment causing increasing GHG emissions (Feld, 2011; Baier et. al 2009; Poirer&Franco, 2009). The conflict over using food crops for fuel, triggered by 1st generation biofuels such as corn-based ethanol, has led scientists to search for “sustainable” next generation biofuels based on grasses, plants, wood and residues that do not directly compete with food crops and can be grown on marginal lands. (Pringle, 2011) 4.2.4. Technological factors According to the European Association for Bioindustries, the production of 1st generation biofuels uses technology that is well-known today and production methods are not complicated. Biofuels are mainly needed for transport. For all other stationary energy demands like low temperature heating, process energy and electricity other options can be used. As long as the technology to run vehicles will not change, biofuels offer an option to fossil fuel (Stoeglenher & Naradoslawsky, 2009). It is argued, moreover, that biofuels can improve the performance of the engine. Biodiesel can enhance lubricity while the higher octane number of the bioethanol improves combustion (Trucksin et. al 2011). The discussion from the PEST analysis above can be summarized as current trends and their impact on the industry. Table 5. Macro-Environmental Factors for Biofuel Production Context Trend Impact Positive Negative Political-Legal Political incentives supporting biofuel production Economic High Investment Costs and Future uncertainties X SocioEnvironmental Can reduce greenhouse emission when produced sustainably, however, main issue remains Food vs. Fuel controversy X Technological Well-known production methods and Compatibility of biofuels with traditional vehicles - 37 - X X To summarize, the advantages of biofuel production include the reduction of gas emissions and other substances in the atmosphere which cause global warming, increasing the independency of countries on importing petroleum from OPEC and positive impact on employment in rural areas. First generation biofuels have also their disadvantages. Largescale production of first-generation biofuels cannot be seen as an alternative to fossil fuels due to land requirements and competition with food (Grau et. al 2010). Furthermore, the production of 1st generation biofules is related to usage of water resources in areas with scarcity of it (Turcksin et. al 2011). This is a reason 2nd generation biofuels to be developed to address the problems and potential issues of the 1st generation. However, this next generation biofuels are not attractive alternative yet because their technology is not fully commercialized (ibid). 4.3. Porter’s Five Forces Analysis In this section Five Forces analysis is used to determine the competitive intensity and therefore attractiveness of the biofuel consumption market in the European Union. The aim is to find out what are the factors affecting the strength of competition in the European biofuel production market, how the market performed and who the top competitors are. The biofuel production market will be analyzed with biodiesel and bioethanol producers as main players. Fuel and energy distributors are considered as key buyers, and suppliers of feedstock as key suppliers. The main biodiesel and bioethanol producers are summarized in Table 6. Main Biodiesel Producers in the EU and Their Production Capacity and Table 7. Main Bioethanol Producers in the EU and Their Production Capacity (in the Appendix.) 4.3.1. Threat of new competition On one side, it can be argued that the biofuel production industry requires high investment costs. Biofuel production requires large plants with specialized equipment (Datamonitor, 2011). This is not only an expensive initiative but also time consuming and requires government licensing. Estimated biofuel production costs show significant differences depending on factors such as scale of the plant, technology complexity and feedstock costs - 38 - (IEA, 2011). Such factors may impede the potential investors in this sector. Moreover, according to EBB, Diester Industrie and Abengoa Bioenergy have already been two of the main established players in biodiesel and biofuel production respectively and they are also deterrent to new entrants. On the other side, the industry is rapidly expanding and the EU institutions intervene with initiatives and legal instruments to support industry growth (Hitchings & Peckham, 2009). Moreover, patent is not required for the production process, products are not differentiated and many strong brands do not exist internationally (Datamonitor, 2011). The industry growth is not the same in all EU Member states as already discusses in section Biofuel Production. This means in some countries biofuel production is still a niche and could be an attractive target for new investors. All these factors represent favorable conditions for new entrants. It can be concluded that the existing barriers to entry may not stop new investors since the market is expanding rapidly and is supported from the government. For these reasons it can be concluded that the threat from new entrants is strong. 4.3.2. Threat of substitute products or services According to the statistics of the European Biodiesel Board as well as Datamonitor (2011), the biofuel production industry experiences a strong growth, however, it still moves slower than in comparison to the petrol and the diesel that are the existing substitutes for bioethanol and biodiesel respectively (Eurostat, 2012). The costs for switching from using traditional fuels to biofuels is low since fuel distributers already have the installed infrastructure and most cars can run on biofuel without major changes. On the other side, without substantial fiscal support, biofuels would remain more expensive than their substitutes (Motaal, 2008). It is a paradox, that even in biodiesel where the EU is the world’s leading producer, costs are still higher compared to the US, not to mention Brazil (Afionis & Stringer, 2012). The EU plans to withdraw the subsidies for biofuels after certain period. As both kinds of fuels are close substitutes the considerable difference between them is that fossil fuels are still the cheaper option while biofuels are the environmental alternative - 39 - (Datamonitor, 2011). For these reasons, substitutes are considered a strong threat for the biofuel market. 4.3.3. Bargaining power of customers (buyers) The main buyers of biofuel products are the fuel and energy distributors, which are usually large multinational companies. With the increasing fossil fuel prices and environmentally conscious green users, the demand for renewable fuels is rising. Demand is met when producer’s supplies are provided by fuel retailers to end consumers. However, this demand is still lower than the demand for traditional fuels (Datamonitor, 2011). Biofuels are available at some fuel stations, however, retailers do not buy them in large amount for stock despite the existing infrastructure (ibid). For all these reasons it can be concluded that retailers are able to exercise bargaining power over producers and buyer’s decisions are considered as strong threat. 4.3.4. Bargaining power of suppliers Biofuels are produced from sugar, corn, rapeseed, soy, and biomass. This is why main suppliers are agro-food companies and farmers (Datamonitor, 2011). On one side, the supplier power depends on the size of the supplier. The larger the farm or the more independent the supplier, the more bargaining power they will have over the biofuel producers who are the buyers in this case. The supplies for biofuel production come from farms or agro-food companies with large areas of land where crops are grown mainly for biofuel production and in this way such large entities would provide sufficient amount for the production process. On the other side, however, crop growing is not a specialized process so the existing potential suppliers are many. This means that biofuels producers can switch supplier at a low cost and in this way supplier bargaining power is reduced. Since biofuel producers can diversify vertically, this also represents another threat to suppliers (Datamonitor, 2011). It can be concluded that supplier’s bargaining power is low or average. - 40 - 4.3.5. Rivalry The biofuel market in the EU had strong growth in the last years and the growth is expected to grow since society is becoming more environmentally conscious and the EU supports this market. The existing biofuel producers already specialize in several areas and they not always compete for the same product (Datamonitor, 2011). For instance, biodiesel producers do not specialize necessarily in bioethanol products. It is also important to be taken into account the fact that certain sectors are more competitive in particular countries. The competition is not considered as intense. For these reasons and the strong growth of the market, it can be concluded that the rivalry is average. The emerging biofuel industry is attractive to many companies but it has many uncertainties. The major factors affecting the industry profitability are costs of the feedstock and technology, the regulation and the cost of the substitutes. If companies decide to enter, they must diversify the risk and build relationships that could help them reduce uncertainty (Ceasar et. al 2007). The above discussion can be summarized in the table below. Table 8. Porter’s Five Forces and Attractiveness of Biofuel Indusrty in the EU Force Note Level Threat of New Entrants High investment costs but growing market Strong Threat of Substitutes Low switching costs but cheaper substitutes Strong Bargaining power of suppliers Crop growing is not a specialized process and there are many suppliers Moderate Bargaining power of buyers Lower demand for biofuels than traditional fuels Strong Rivalry Strong growth of the market and not intense competition Moderate Attractiveness All the five forces drive to moderately to highly attractive industry Moderate to High - 41 - 5. Biofuel Producers in the EU In this section several of the established players on the biofuel market in the EU are analysed. The purpose of this section is to provide the necessary information on internationalization strategies of those companies with great capacity production of first generation biofuels that have plants abroad. The chosen biodiesel producers which fulfill companies’ criteria from the Methodology section are Diester Industrie and Biopetrol Industries. Despite the fact that Biopetrol Industries’ home country is Switzerland, which is not part of the EU, it is included in the analysis since it has considerable operations in countries, Member States of the EU. The bioethanol producers, answering the same criteria are Abengoa Bioenergy and Crop Energies. 5.1. Diester Industrie and Diester Industrie International24 The information is quoted from press releases and facts provided at the official website of the company25. Diester Industrie (DI) was established in 1992 and is the leading producer and marketer of biodiesel and plant glycerine in the EU26. DI is a subsidiary of the French agri-food group Sofiproteol and operates a joint venture, Diester Industrie International (DII), together with the American-based agro-company Bunge Limited (Datamonitor, 2011). DI is active on the French market, but also on the European market through its subsidiary DII created in 200527. DII is owned 60% by Diester Industrie, 40% by KBBV, the European subsidiary of Bunge Limited.28 Bunge is a global leader in the food industry and in the production of vegetable oils.29 DII will develop its activities in Europe within the framework of the EU directive promoting biofuel use. DI and DII’s biodiesel total output volume accounted for 2.1 million tonnes in 2011. This is combined biodiesel output produced across 7 sites in France and 6 in Europe with total sales of 2.69 billion euros in 2011 which describes the company as strongly profitable (EurObserv’er, 2011). The French sites are located in Grand-Couronne, Venette, Le Mériot, Bassens, Sète, Montoir-de-Bretagne, and Cappellela-Grande. The other European sites are Marl (Germany), Mannheim (Germany), Livorno - 42 - (Italy), Porto Corsini (Italy), Bruck an der Leitha (Austria), and Ertvelde (Belgium) 30. DI generates one third of its turnover of 2.3 billion Euro outside their home country. Compared to a fossil product, Diester biodiesel reduces emissions of greenhouse gas from 59% to 73% depending on the oils used, mainly rapeseed and sunflower, according to the Agency for the Environment and Energy Management (ADEME) and 5 million tonnes of CO2 were saved by the substitution of diesel by Diester in France in 2010. In this way, biodiesel Diester surpasses the thresholds set by the EU directive on renewable energy (February 9, 2011). Moreover, the produced Diester biodiesel complies with European specification EN 14214 (Focus on Catalysts, 2004). Internationalization process According to Diester Industie, the creation of the joint venture, DII, is a step ahead to satisfy the growing need for biofuels in Europe. In their internationalization process they take into account the following important factors that could affect their business and financial performance: their ability to complete, integrate and benefit from acquisitions, divestitures, joint ventures and strategic alliances; change in the estimated demand for the commodities and other products that they sell; industry conditions, including the cyclicality of the agribusiness industry and unpredictability of the weather; agricultural, economic, business, competitive and regulatory factors affecting their business in general31. An example was the harsh competition from cheap Argentine and Indonesian imports that influenced negatively DI financial results. DII experienced drop of 21% in production volumes in 2011 since they suffered competition from animal fat methyl esters (AFME) and waste oil methyl esters (WOME) which companies preferred rather than plant oil esters (Sofiprotéol, 2011). DII has the subsidiaries NAVAOL Italy, NAVAOL Austria, Mannheim Biofuel in Germany, and 50% ownership of New Energy West in Germany and OLEON, Belgium32. Romanian Expur is a subsidiary of Sofiproteol, but part of Expur activities is biodiesel production. In 2011, Diester Industrie and Diester Industrie International complied with the sustainability requirements imposed by the Energy Renewable European Directive. The seven French sites and six European sites for biodiesel production were certified according to the 2BSvs (Biomass, Biofuels, Sustainability Voluntary Scheme) in France and the ISCC - 43 - (International Sustainability & Carbon Certification) scheme in Germany (Sofiprotéol, 2011). Diester Industrie is commited to sustainable development. They site their plants close to petroleum refineries so deliveries can be achieved by water or pipeline (ibid). DII build in 2006 a new biodiesel plant next to Bunge’s existing facility in Mannheim, Germany. The strategy of DII was to expand the capacity depending on the market conditions.33 The Mannheim Bio Fuel Ltd. is a subsidiary of International Diester Industrie SAS.34 Moreover, the European Commission approved the acquisition of Mannheim Bio Fuel (MBF, Germany) and Novaol Austria by Diester Industrie International.35 In 2008, Diester Industrie acquired Oleon Holding NV, a leading European oleochemical company, in Belgium. A glycerine refining unit of 30.000 tons was built at the Compiègne site of Diester Industrie. Glycerine is an important by-product of biodiesel production.36 With this acquisition, the group Sofiprotéol strengthens its position in the field of plant chemistry in which it is already present with its subsidiary Novance (owned by Diester Industrie) based in Venette. This confirms the group strategy of developing sustainable solutions from biomass, protecting the environment and fighting climate change, while supplying food for humans and animals with priority (January 19, 2009). Moreover, Oleon and Novance operate on 5 production sites in France, Germany, two plants in Belgium, and Norway. They also own a network of 8 sales offices spread over 3 continents37. Novaol Italy, a leader in the production and development of biodiesel, was founded in 1991 and in 2001 it became subsidiary of Bunge and later was joined by DII. There are two plants there, one in Livorno and one in Porto Corsini, Ravenna38. Technip, a technological company, has a turnkey contract for a 160,000 ton-peryear biofuel production unit (CMR, 2004) with Diester Industrie for a new biodiesel unit, based on the Axens process.39 French technology company, Axens, provided its Esterfip-H biodiesel process, which offered significant benefits, to compatriot firm, Diester Industrie. The new plant was built in Sète, France in 2005 (Gordon, 2004). The plant, reportedly the first of a kind, uses heterogeneous catalyst technology. Sofiprotéol acquired the Romanian subsidiary of Alimenta society Expur SA that specializes in the processing and development of rapeseed and sunflower for animal feed, - 44 - refined oils and packaged for human consumption, and, since 2009, into biodiesel. (Press Release, April 29, 2010). Expur has 2 industrial plants, in Slobozia and Urziceni, and 6 oilseed collection sites in the fertile Danube region, which provides a strategic location for biodiesel production in Eastern Europe. Diester Industrie has an objective to maintain global leadership in biodiesel production.40 Business Network41 The partnership Association of Diester is called “Diester 30% Partners” and it has objectives to exchange information with its users, to promote the technical, economic and environmental benefits with the optimal incorporation rate of 30% in diesel, and to establish and sustain a dialogue between industrial partners (manufacturers, suppliers, distribution oil), biodiesel users and public authorities in order to optimize the technical, financial and economic use of Diester 30%. Some of the biggest partners of their association are car manufacturers and oil companies. PSA (Peugeot-Citroën) developed car engines that can use higher levels of biofuel mixture. “Diester 30% Partners” engaged with the National Federation of Farmers' Unions (FNSEA) to collaborate together on the development of biofuels to meet the objectives of the EU directive on renewable energy. PSA already ensured that all diesel engines are compatible with fuels containing up to 30% biodiesel (October 15, 2010). Danone France Fresh Products (DPFF), who collects one billion liters of milk per year, has joined "Diester Partners". Integrating the objective of Diester Partners, DPFF runs 28 trucks on Diester biodiesel 30% of total fleet of 68 trucks on the territory of France (October 15, 2010a). Diester Industrie has also partnership with BP, a British multinational oil and gas company, since 2007 and BP intends to strengthen this partnership because the stakes will be even more important in the future in the field of biofuels. Diester Industrie’s partnership continues with Total, an oil group. Total began certification of biofuel chains. The French oil group hopes that automakers will further strengthen in their use of biofuels. Peugeot and Diester exist since 1997 (September 7, 2009). Moreover Diester Industrie organizes agricultural events where farmers also contribute to the initiatives for energy independence of France (May 24, 2010). - 45 - Diester Industrie Partnership association has more than sixty domestic partners (see Table 9. Partners of Diester 30% Partners in the appendix). The partners can be described as both types with community or enterprise roles. The community members are municipalities, cities, general councils, and the state. The enterprise members are urban public transport networks, transport networks of regular school, companies related to construction activities and businesses related to agriculture42. 5.2. Biopetrol Industries43 The information is quoted from press releases and facts provided at the official website of the company. Founded in 2004, BIOPETROL INDUSTRIES AG is a Swiss company headquartered currently in Baar, Switzerland. Their business is the manufacture and distribution of biodiesel, produced from rapeseed, and pharmaceutical grade glycerol from vegetable oil. Until 2011, the company had seven wholly owned subsidiaries: Biopetrol Schwarzheide GmbH (Germany), Biopetrol Rostock GmbH (Germany), Biopetrol Rotterdam BV (the Netherlands), Biopetrol Pernis BV (The Netherlands), Biopetrol The Netherlands BV, Biotpetrol Marketing BV and Biopetrol Finance BV (see in the appendix Table 10. Biopetrol Industries AG Structure).44 The Company has one production facility in Rostock, and had one in Schwarzheide, Germany, and still has two in Rotterdam, the Netherlands. Biopetrol Industries AG outsourced their financial and marketing operations to the Netherlands. The biodiesel capacity of the plant in Schwarzheide was 150,000 tonnes per year and in Rostock is 200,000 tonnes per year. In the Netherlands the biodiesel plants capacity is 650,000 tonnes per year. Biopetrol Industries AG aims to provide supreme quality products and have several activities to ensure quality control. Assessment of suppliers is one of them and that is why rapeseed is supplied by selected oil mills that are certified. Another quality control activity is during the transesterification process of rapeseed and liquid catalysts, when biodiesel and crude glycerol (a by-product) are produced, the biodiesel is washed in order to meet the - 46 - requirements of the EN 14214 standard of the EU. There is quality control of incoming and outgoing goods, which is checked by sample and has to comply with the stringent quality requirements of the Working Group for the Quality Management of Biodiesel (AGQM) and the current standard EN 14214 as well. Biopetrol Industries are certified by ISCC for International Sustainability & Carbon. Internationalization process Moreover some political decisions in regards to energy policies damaged the whole biodiesel industry. One of those political debates over the biofuel quota delayed the introduction of B7 by months that led to a situation where buyers in the market only accept short term contracts or insist on contractual clauses, which make it impossible for producers to plan purchase of materials. In addition to this the market for pure biodiesel (B100) completely collapsed. Biodiesel industry suffered of severe competition from the fallen prices of diesel. Then, the only possible way for biodiesel to remain competitive is trough tax breaks.45 Although, the company achieved strong sales revenue increase from 127 million EUR in 2009 to 616 million EUR in 201146, Biopetrol Industries AG experienced net loss of EUR 61 million in the first half of 2012 compared to a net loss of EUR 15.8 million a year ago. Aiming to strengthen the company’s financial position, Biopetrol announced the launch of a restructuring of its balance sheet. The company discussed constantly agreements with creditors.47 The turning point for Biopetrol Indutries AG came with the overcapacity in the European biodiesel market in 2010 that led to pressure on margins and low utilization rates across the industry. In these unfavorable market conditions, Biopetrol closed down its production plant in Germany a year later. Due to lack of sea links to customers, the Schwarzheide plant lacked the opportunity to seek new potential customers beyond its own oversupplied region in contrast to the plants in Rotterdam and Rostock that are located close to the sea and have an access to a wider pool of customers. During 2010 BIOPETROL took a number of other actions to further reach cost efficiency and remain competitive. They also moved their commercial activities from Switzerland to Rotterdam, - 47 - the main hub of the European biodiesel industry.48 Despite the unfavourable market conditions, operational performance showed significant signs of improvement with the utilization rate of operating plants in Rotterdam and Germany increasing in the second half of 2011. Company’s survival strategy in this challenging environment is to improve operational and financial performance.49 Biopetrol Industries AG signed an agreement to acquire Dutch Biodiesel BV in 2010 and as part of the transaction, BIOPETROL intended to transfer their current operations from Dutch Biodiesel to existing BIOPETROL sites in Rotterdam. The aim of these actions was to create opportunities for improved logistics and operational synergies, providing enhanced services to customers.50 A further increase in capacity in Rotterdam was considered, as there was growth through acquisitions and the broadening of the product range could include more of the by-product glycerine. Rotterdam is a good location for BIOPETROL, placing them in the largest European refinery centre and very close to their major customers from the oil industry. Biopetrol Industries AG has unsustainable levels of debt and are therefore seeking to improve the finances of the company by initiating a restructuring of our balance sheet and engaging with their main creditors regarding the financial situation. 51 BIOPETROL succeed to engage in more favourable loan terms with its majority shareholder in the last years. The company’s strategy is to continue to explore opportunities to strengthen its balance sheet, including diversifying its financing providers, where possible.52 Business Network Biopetrol Industries AG is an established partner of the oil industry, traders and fleet operators and they follow a strategy of an international supplier of high-quality biodiesel in the EU. The shareholders of the company are Glencore with 60.3%, Agros Group with 17.8% and there is free float of shares of 21.9%. 53 Glencore is one of the world's largest suppliers of commodities and raw materials to industrial consumers.54 Argos Oil, founded in 1984, has developed into a major market player through autonomous growth and acquisitions to become one of the largest independent oil companies in North-West Europe trading fuels and lubricants.55 Part of the BIOPETROL free float shares are held by the Klink family and the management who are institutional investors.56 - 48 - Especially strong presence the company holds in Germany where also the national government and leading German politicians support domestic production of biodiesel57 In 2006 BIOPETROL INDUSTRIES signed a long-term agreement with the tank storage company Royal Vopak. Royal Vopak is the world's largest independent tank storage company and serves 73 terminals in 29 countries with a storage capacity of over 20 million cubic meters.58 5.3. Abengoa Bioenergie59 The information is quoted from press releases and facts provided at the official website of the company. Abengoa Bioenergy is the major European biofuel producer and one of the leading producers in the United States and Brazil. 60 The company produces bioethanol from 1st generation (grains, sugar cane) and 2nd generation (agricultural waste) and company’s activities can be described as procurement of raw materials, production and marketing of bioethanol and its co-products DGS (from grain) and sugar (from sugar cane). Abengoa Bioenergy aims to establish a leading position in the biofuel industry and develop sustainable solutions for the transport sector and chemical bioproducts from renewable raw materials.61 The company has 7 bioethanol plants in the EU, one of them in construction, and a biodiesel plant. Three of the bioethanol plants are in Spain, where there is also the only biodiesel plant that Abengoa have in the EU, one bioethanol plant in France, one in the Netherlands, one in Germany, and one in construction in the UK (see fig. 7 Abengoa Bioenergy’s Plants in the EU in the Appendix). Abengoa’s biofuels are certified under the scheme RBSA, which is applicable at global level, approved as well by the European Commision and it certifies sustainable fuels and reduction in GHG emissions. Results, in regards sustainability can be seen in the recognition of the company as Sustainable Bioethanol Award for Producer Company in 2010 for its greatest sustainability benefits as measured by GHG savings, environmental impact and further societal benefits of the operations or technology.62 - 49 - Internationalization process Abengoa Subsidiaries can be summarized as it follows: Ecocarburantes Españoles Owned by Abengoa Bioenergía S.A. (95%) and IDAE (5%). Bioetanol Galicia Fully owned by Abengoa Bioenergía S.A. (100%). Biocarburantes Castilla y León Fully owned by Abengoa Bioenergía S.A. Abengoa Bioenergy France S.A. Owned by Abengoa Bioenergía S.A. (69%) and Oceol (31%). Oceol is an association of the main agricultural cooperatives and industries of the region. This plant produces bioehtanol from corn.63 Abengoa Bioenergy Netherlands Fully owned (100%) by Abengoa Bioenergía S.A. This plant produces bioethanol from corn. Lignocellulosic Biomass Plant Fully owned (100%) by Abengoa Bioenergía S.A. The company also has biodiesel plant, Abengoa Bioenergía San Roque, in Cádiz, Spain. It is fully owned (100%) by Abengoa Bioenergía S.A. In 2005 this plant started as an agreement between Abengoa Bionergía and CEPSA (an energy company with strong presence in Spain and international emerging activities). The manufacturing process will be carried out from crude vegetable oils. The location of the plant is strategic since the close position of the refinery aims at reducing logistic costs.64 In 2003 Abengoa Bioenergía signed a contract with the Swedish company Svenska Shell to supply bioethanol.65 The deal was driven by the growing demand in Sweden and lack of local production. In the same year, Abengoa Bioenergy was awarded, in partnership with the German distiller KWST, a contract to supply bioethanol to railcars at PCK, in Germany. PCK is a Joint Venture established by BP, Shell, and AET66. Abengoa Bioenergy's strategy was focused on entering into long term supply agreements for 2004 and further years, since they perceive this as an opportunity for end-users and market expansion through the development of the infrastructures required to introduce the bioethanol. Since 2004, Abengoa Bioenergy has it own R&D subsidiary that was signed as a strategic alliance with SunOpta and allowed Abengoa to convert agricultural residues into ethanol, products of animal feed and biochemical products. In 2006, the first contacts with German producers took place when the company directly shipped grains to Germany from Spain and Abengoa were noticed internationally. - 50 - In the same year the subsidiary in France, Abengoa Industrie, signed contracts for direct blending with major chains of hypermarkets in France; Carfuel (Group Carrefour), SCA Pétrole et Dérivés (hypermarket Intermarché), Distridyn (hypermarkets Casino and Cora), Petrovex (Group Auchan) and Siplec (hypermarket E. Leclerc).67 In 2007 Abengoa Bioenergy lead the project I+DEA, (Research and Development of Ethanol for Automotive Applications), developed by a wide consortium of private companies and public investigation organizations to generate an important impulse for agrarian, biofuels, automotive and biotechnology industries in Spain.68 The same year, Abengoa signed a bioethanol supply agreement with the independent petroleum product distributor Petrovex, a company with great gasoline network distribution in France.69 Abengoa Bioenergy also signed a bioethanol supply agreement with Argos Oil for the distribution of E5 and E85 in The Netherlands. Argos Oil is one of the largest independent oil companies in The Netherlands, with a network of around 75 petrol stations countrywide. Moreover in 2007, there was a decreased production of cereals due to climate factors which put pressure on the costs. However, Abengoa Bioenergy enabled partial mitigation of the impact on raw material cost increase due to its geographical diversification with presence in the USA, Europe and Brazil, flexibility in the use of different raw materials on their production facilities, together with long term contracts.70 In 2011 Abengoa Bioenergy had the aim to become leader in the distribution of biodethanol in the Mediterranean region under sales contracts signed with oil and petrochemical companies in Spain, Italy, and the south of France, and even oil operators in Spain.71 In 2010, Abengoa also facilitated positive arbitrage for exporting bioethanol from Europe to Brazil and sold their sustainable European products to cover Brazil’s growing demand when the local offer was insufficient.72 The same year the company already had thirty gas stations where they could supply E85. With these supplies, Abengoa is expanding its activities in Europe while increasing and diversifying customers between oil companies and refineries throughout Europe, and in this way penetrating existing and new emerging markets opportunities. The company shows intention of expanding to other European countries like Poland, Hungary and Italy.73 - 51 - Business Network Abengoa Bioenergy partnerships can be seen in Table 11. Abengoa Bioenergy Partnerships in the Appendix. Biocarburantes Castilla y León have signed a contract with the European Union to develop an R&D project under the Fifth Framework Programme. The main outcome of the project will be the first lignocellulosic plant in the EU to start operation on a commercial basis. The application of the lignocellulosic materials as well as the enzymes to convert them will be the subject of intense research and development. The project brings together partners from the research community and industrial companies, with a construction company as a major subcontractor, to create an integrated fuel bioethanol chain. Biocarburantes Castilla y León S.A (Spain) will be responsible for project co-ordination, plant design, engineering, construction and operation, technical and economic evaluation, and socio-economic study. Centro de Investigaciones Energéticas, Medioambientales y Tecnológicas, Ciemat (Spain) will be responsible for determining process conditions for the process of biomass to ethanol in laboratory. University of Lund (Sweden) will assess the bioethanol process conceptual design from biomass. Novozymes A/S (Denmark) will be responsible for production of enzyme for bioethanol process from biomass. Ecoagricola S.A.(Spain) will be responsible for the suitable supply of raw materials to sustain the bioethanol plant. Repsol Petróleo S.A. (Spain) will provide laboratory studies and vehicle tests of ethanol-petrol mixtures for market distribution.74 Abengoa Bioenergy Corporation has identified BP (British Petroleum) as a company with which they wish to strengthen their relationship because they are a major international company, blending large volumes of ethanol and have innovative pricing structures.75 Abengoa Bioenergy also entered into a cooperation agreements with Ford Spain and General Motors Spain in order to develop the Ford vehicle market with flexible engines ("FFV") in Spain that use biofuel "Bioethanol E85" manufactured by Abengoa Bioenergy.76 In 2010 two former European bioethanol associations, UEPA and eBIO, merged into ePURE which is an industry association governed by bioethanol producers. the scope of ePURE's work covers all uses of bioethanol, including beverages and industrial applications as well as fuel. In this coalition Abengoa Bioenergy was appointed to serve in the first - 52 - Executive Committee of ePURE, along with the following biofuel companies: Tereos (France); CropEnergies (Germany), Cristal Union (France), Ensus (UK), Royal Nedalco (The Netherlands) Lantmannen Agroetanol (Sweden), Alco Biofuel (Belgium), Enviral (Czech Republic) and Inbicon (Denmark).77 5.4. Crop Energies78 The information is quoted from press releases and facts provided at the official website of the company. Founded in Mannheim in 2006, Crop Energies have production facilities in Germany, Belgium, and France as well as trading offices in the USA and Brazil. They are one of the leading European manufacturers of sustainably produced bioethanol and manufacture their bioethanol from cereals and sugar beet. Crop Energies produces approximately 700,000 cubic meters of bioethanol per year that mainly replace petrol and reduce CO2 emissions by up to 70 percent. Internationalization process Crop Energies subsidiary in Belgium, BioWanze S.A. in Wanze, has a leading market position in Belgium. It is also seated in place with favourable conditions for export to Antwerp and Rotterdam due to the inland and deep-sea waterways. In 2007 The R&D department of Crop Energies AG, Mannheim and several institutes of the Fraunhofer-Society cooperated to promote the usage of bioethanol in fuel cells for power supply and heating since they have applications in portable appliances such as mobile phones, on-board energy supply of trucks, busses or automobiles and even house energy supply. As one of the biggest European bioethanol producers, the Crop Energies AG will actively participate in the further development of bioethanol fuel cells. To this effect, a research cooperation with the Südzucker AG and several institutes of the Fraunhofer Society which are the Fraunhofer-Team Direct-Ethanol-Fuel-Cell, the Fraunhofer Institute - 53 - for Solar Energy Systems (ISE) and the Fraunhofer Institute for Ceramic Technologies and Systems (IKTS) has been started. Crop Energies AG, moreover supports filling stations who convert pumps to E85 to promote the extension of the E85 filling station network in Germany.79 CropEnergies AG had their campaign in which they supported modifications of up to 50 filling stations in Germany, which are interested in selling Crop Energies AG "CropPower85" bioethanol. Crop Energies AG signed an agreement for the acquisition of French alcohol producer Ryssen Alcools S.A.S in 2008. Ryssen Alcools specialized in the drying of raw alcohol for the fuel sector and has favourable logistical position in the port of Dunkirk. From there the refineries in the ARA (Amsterdam-Rotterdam-Antwerp) area can be supplied quickly and at low cost. The site also has facilities for loading and unloading rail and road tankers80. In 2008 CropEnergies AG, Mannheim, completed the expansion of the capacity of their bioethanol plant in Zeitz, Saxony-Anhalt, from 100,000 m³ to 360,000 m³.81 Bioethanol produced at the plants of Crop Energies AG, Mannheim, in Zeitz (Saxony-Anhalt) and Wanze (Belgium) conforms to all the requirements of the German Biofuel Sustainability Regulation. In this way, Crop Energies can prove that bioethanol is produced sustainably at all plants.82 As a result, the bioethanol produced there can be used by the mineral oil industry to meet its mandatory blending obligations with sustainable bioethanol.83 Crop Energies experienced failure of the launch of E10 due to the uncertainty of the customers. Super E10 (petrol blended 10% bioethanol), which has been introduced at German petrol stations, is a petrol standardized according to DIN 51626-1. The Federal Ministry of Economics and Technology proceeded with the introduction of E10 in Germany with the support of organisations representing the automotive, fuel and agricultural sector as well as the consumer side.84 Business Network Crop Energies Partners can be found in Table 12 in the Appendix. Crop Energies AG, Mannheim, one of the leading bioethanol producers in Europe that entered a fuel and technology partnership with the Volvo tuning specialist HEICO - 54 - SPORTIV to supply them with high-performance E85 fuel for endurance races.85 Crop Energies also have partnerships with Audi and Dart Races. Crop Energies are also a member of ePURE which is the European trade association that promotes renewable ethanol. The results from the four cases can be summarized in Table 13. Summary of Results in the Appendix. 6. Discussion The present section serves as a link between the theoretical background from section 2 with the empirical results from section 5. The four cases of the biofuel producers in the EU will be discussed in the light of the employed theories. Entry Modes and Business Network The four cases show a repeated pattern where all biofuel producers are part of huge agrofood companies. It can be observed that biofuel producers in the EU can be owned by agrofood companies (Diester Industry is owned by Sofiproteol), or operate through a joint venture with, again, a food company (DII). There can also be an equity alliance of a supplier of raw materials, an oil company and institutional investors (Biopetrol Industries AG) or close cooperation with food companies (Abengoa Industrie and Crop Energies). The reason why biofuel producers are owned by agro-companies is because those companies specialize in vegetable oil production, from which not only food is produced but biofuels, and at the same time renewable sources of energy are produced. In this ways, biofuel production for them is another product in their portfolio. With biodiesel and bioethanol production, these plants oil producers could achieve economies of scope, diversifying their main portfolio of vegetable oils. Moreover, the by-products from the processing of biodiesel and bioethanol are supplied in the animal food or pharmaceutical industry. In regards to the preferred modes of internationalization on the biofuel market in the EU, the cases show that producers of renewable fuels mainly prefer international expansion through subsidiaries and fewer strategic alliances or contractual entry modes. - 55 - Companies prefer to acquire already existing producers (the local French company, Ryssen Alcools, acquired by Crop Energies) or raw material suppliers in the target markets instead of expanding through intermediaries as local agents. Expansion through acquiring existing companies in new markets can be observed in all four cases of biofuel producers in the EU. According to the institutional-economic theory, a company will seek cost-efficient way to perform their expansion activities and this is when they minimize their transaction costs. This could characterize the biofuel producers’ internationalization tendency as internalization, own production. However, the cases do not provide sufficient information on the reasons why companies prefer to acquire existing producers – do they want to achieve cost efficiency or higher degree of control of international operations. Even in the cases of strategic alliances, companies invest in majority stakes. This implies that companies prefer high resource commitment to maintain desirable degree of control, especially over production plants. However, it does not provide the reasons for this choice. High resource commitment, moreover, means less flexibility. While in the cases of Diester Industrie, Abengoa Bioenergy and Crop Energies subsidiaries are successful strategy, Biopetrol Industries AG have experienced the negative side of the high resource commitment entry mode. Due to overcapacity in the region in which Biopetrol’s subsidiary Schwaheide was operating and lack of sea links to customers, the company had to close down their operations there. This on its turn led to unstable financial situation, unstable levels of debt and survival strategy of operational and financial restructuring. As second preferred entry mode by the EU biofuel producers can be identified the contractual mode, mainly with oil companies and distillers, who are key buyers. In particular, turnkey contract could be signed for the delivery of innovative technological processes, while long-term contracts with tank storage companies and suppliers are desirable in the observed cases. The latter is a preferred mode due to plan of production and avoiding overcapacities that endanger the financial situation of the company and their business. As already mentioned, the most significant contract for a biofuel producer is with big oil companies such as BP and Shell, with international fuel network and large capacity for blending. This can be observed in the four cases. This is why companies identify this relationship as significant for their operations and were willing to invest more time and trust to strengthen it. Moreover, contractual modes served as initial entry in new countries - 56 - as Sweden, Germany and the Mediterranean region for Abengoa Industry. All of these contracts have been with strategic significance for the company. In Sweden, Abengoa Bioenergy still has contractual agreement with Shell, while in Germany, where they have started with sales contracts, now they own production plants there. In the Mediterranean region, Abengoa Bioenergy has chosen an entry strategy of sales contracts aiming to develop strong future market position. Contractual agreements does not require high resource commitment, however, the company has to decide the importance of the relationship and the future investments they would take to expand their business through the already established connections. Contractual modes are flexible entry modes because a company does not dedicate many resources to invest. In the case of Abengoa Bioenergy, with its sales contracts in a target region, it can be observed that the company seeks opportunities to increase long-term profits being at the same time risk averse. However, in this way the company can not gain experience and market knowledge about the target market and overcome the liability of outsidership. Furthermore, if a company is exceedingly risk averse, for example not willing to develop existing contractual relationship, international operations may not proceed in the long-term and this can be loss of opportunity for the company. In the case of the same company, it can also be identified a pattern of exporting to neighboring countries (Abengoa’s strategy in the Mediterranean region). This reminds of to the Learning perspective where in the first stage of internationalization companies export to neighboring countries or countries with great psychic distance. However, deterministic incremental commitment to internationalization, going through every stage of the Learning Perspective internationalization, does not exist in any of the discussed companies in the present paper. It can be noticed that biofuel producers do not follow these phases and all of them expand rapidly through acquisitions. None of the biofuel producers use intermediaries as entry modes. And in three of the cases companies do not even export to new markets, but acquire local companies. Such process reminds of the case of Born Global, where accelerated internationalization does not aim profitability but spreading operations in number of countries simultaneously, however, it could not be observed a pattern where the chosen biofuel producers seek expansion from their inception or have a significant international experience, except the case of Abengoa. Although, Abengoa’s main internationalization - 57 - strategies is through subsidiaries, it could be argued that they had a second strategy where they were expanding in few new countries in the EU through sales contracts in their early stages of existence, which could be due to their international experience in operation in USA and Brazil. Overall, biofuel producers first develop domestically, and their development is mainly supported by the local governments, before they take an action to expand abroad whether through contracts or acquisitions. Internationalization phase, in which companies develop first in their home market and expand internationally afterwards in multiple markets offering unique product, is similar to the first phase of internationalization in the Strategic Competition strategy, where a company internationalizes to achieve economies of scale. It must be noted that biodiesel and bioethanol production could be advantageous from cost and GHG reduction perspective only if the crops are cultivated in accordance with the land requirements by the EU. The second internationalization stage of the same perspective is about achieving economies of scope which can be observed in the cases of the biofuel producers in the EU. After they penetrate a certain market, for example the cases of Diester Industrie, Crop Energies and Abengoa Bioenergy, who have strong market shares in their home markets, biofuel producers launch new products with higher percentage of biofuel mixture as the products Diester Biodiesel 30% (B30), Abengoa Bioenergy Bioethanol E85 and Crop Energies E85. By now, these products have achieved success in company’s home markets and the producers are lobbying to trade them in foreign markets. These observed four cases, however, do not give additional information on knowledge sharing systems from which it could be any conclusions made about global coordination, the third phase of internationalization in the strategic competition perspective. The biofuel producers’ strategies of consequently entering of countries and their heavy resource commitment, both asset and financial investments, lead to the conclusion that they follow market concentration expansion strategy. In the case of Abengoa Bioenergy, there can be identified a pattern of market diversification because they enter simultaneously new countries with contractual modes. Abengoa aims at becoming a leading biofuel producer in the Mediterranean region where they now operate through contract modes with exception of Spain where they have strong presence with several subsidiaries. - 58 - The partnerships of the companies can be analyzed in several ways. First, the most important, is the support of the national governments since they boost biofuel production and promote development. These are the cases of Diester Industrie in France and Biopetrol Industries AG as well as Crop Energies in Germany, where both governments support domestic biofuel production as inseparable part of the sustainable development of the countries. As part of the renewable energy directive countries have to reach 10% percentage of renewable energy in the transport sector by 2020. Some of the individual Member States have to achieve more than this 10 percent stated in the directive, for instance for Germany this is 18% and for France 23%. This could be an explanation why some of the local governments support local production. In France, Diester industry has the support of more than 60 local communities and enterprises where biodiesel is blended up to 30% and in Germany the local government supports domestic biofuel production. Second, Companies have strong partnerships with research centers, laboratories and biotechnology companies which can bring them not only new technologies and processes to improve efficiency but also competitive advantage in the development of next generations biofuels since the EU aims to change tax breaks in regards to 1st generation biofuels and boost next generation biofuel production. Third, it can be observed some distinctive characteristics to the bioethanol producers, Abengoa Bioenergy and Crop Energies that have their own projects to promote infrastructure for E85. They also invest in key partnerships with car manufacturer for the development of flexible engines supporting higher mixture of bioethanol. Both bioethanol producers are united under the common EU bioethanol producer association (ePURE). Through their business networks, it can be observed how biofuel producers make strategic connections with other organizations that have complementary resources. They lobby with local governmental and non-governmental organisations, create coalitions with research and technological centers to boost the development of next generation biofuels and new technological processes. Biofuel producers analyze which relationships to develop through long-term commitment, as one of the relationships that biofuel producers explicitly state that they are most willing to develop is with big oil companies since they use biofuels as complementary resources to their fuel products. This leads to the idea that biofuels from first generations are mainly used as complements to the fossil fuels not as substitutes. - 59 - Moreover, companies create strong partnerships with car manufacturers. The strategy of creating relationship to acquire access to particular resources in different regions is in line with the Network model. This is also in line with the systems approach since biofuel producers create synergies through their partnerships. Certification All of the four companies comply with the EU Renewable Energy directive (EN 14214), which is the mandatory requirements set by the EU. Moreover, the biodiesel producers comply not only with the sustainability criteria in the directive but also with other certification schemes such as the ISCC (International Sustainability & Carbon Certification). Interesting to emphasize is that Diester biodiesel not only complies with this directive but exceeds by far the thresholds and the company plays significant part in the sustainable development of whole France with great reduction of GHG emission in 2010. Moreover, all Diester production plants are certified according to the 2BSvs (Biomass, Biofuels, Sustainability Voluntary Scheme) in France. Moreover, Biopetrol Industries AG main strategy is the provision of high-quality product and to achieve their objective they ensure quality through certified suppliers, quality control of the production process, and control of incoming and outgoing goods. Abengoa’s biofuels are certified under the scheme RBSA, which is applicable at global level, approved as well by the European Commission and it certifies sustainable fuels and reduction in GHG emissions. This global certification implies that Abengoa Bioenergy aims to maintain global leadership of high-qualitative bioethanol worldwide. Crop Energies bioethanol is as well a certified sustainable product that reduces CO2 emissions by up to 70 percent. The bioethanol of all their plants in Germany, the Netherlands and Belgium not only complies with the EU standard but also it conforms to all the requirements of the German Biofuel Sustainability Regulation (REDcert). Moreover their petrol blended 10% bioethanol (E10), which has been introduced at German petrol stations, is petrol standardized according to DIN 51626-1. It can be observed that companies strictly comply with certification and even voluntary ensure further quality of the products and the processes. Another conclusion that can be made in regards to Porter’s Generic strategies is that from the strategic competition - 60 - perspective it seems obvious that biofuel producers follow strategy of cost leadership since they provide not only sustainable products but a main business idea is to offer cheaper alternative to fossil fuels. Political Situation, Competition and Supplier/Buyer Related Uncertainties In section 4, Market Analysis, it was argued that the political incentives support biofuel production in the EU, in general, through tax breaks, and the EU Renewable Energy directive. It was slightly discussed the negative side of the political issues, however, in the chosen cases in the present paper the lack political incentive in time had seriously negative impacts on the business. To start with the example of Diester Industrie when their financial results were influenced negatively due to cheap Argentine and Indonesian imports. Another loss for the same company was their drop in production due to buyer’s preference of waste oils produced by competitors rather than plant oils produced by Diester. In the case of Biopetrol, the introduction of B7 was delayed due to political debates that damaged the relationships with buyers, who in this case preferred only short term contracts and it was impossible for biofuel producers to plan their production. Moreover, the pure biodiesel market (B100) collapsed in 2011 due to tax increase. The company also suffered competition from the fallen prices of biodiesel. These unfavorable situations for Biopetrol and the liquidation of one of their German plants gradually added to the current debt situation in which there are now. Moreover, in 2007 there was a decreased production of cereals due to climate factors which put pressure on the costs, however, Abengoa Bioenergía enabled partial mitigation of the impact on raw material cost increase. This was due to their geographical diversification with presence in the USA, Europe and now Brazil, flexibility in the use of different raw materials on their production facilities, together with long term contracts. Crop Energies experienced failure of the launch of E10 due to the uncertainty of the customers. Moreover, key part of the introduction of higher biofuel mixtures was identified as the acceptance from the customers. This was the lesson for Crop Energies who had to inform their customers about the advantage of these products before launching them. However, here the national government intervened to support the initiative of the German bioehtanol producer to reach the customers. The Federal Ministry of Economics and - 61 - Technology proceeded later with the introduction of E10 in Germany with the support of organisations representing the automotive, fuel and agricultural sector as well as the consumer side. These examples show that the biofuel industry in the EU is greatly dependent on political decisions and that they can not only influence positively but damage. The government, more precisely the EU, has the power to control and even destroy the biofuel industry. With all this challenges the only way to remain competitive for biodiesel producers is the tax breaks, vertical integration, and diversification of risk. Although, it is argued that tax breaks to first generation biofuels will be only temporary and the future incentives of the European Commission will be related to boost next generation’s biofuel production. On one side, even though some of the discussed biofuel traders sustain production plants that can switch to production of advanced biofuels, on the other side, such step will require to great extend new technology processes and the investment from many other producers and companies. Diester Industry and Abengoa Bioenergy, both leaders in the biodiesel and bioethanol production in the EU, diversify their risk through business operations in many countries. Other companies, such as Biopetrol Industries AG diversify their risk through different financial investors. As last, vertical integration can overcome the supplier threat and it could be not so far difficult solution for biofuel producers since crop growing is not a specialized process. Strategic Location Diester strategy was the acquisition of already existing oleochemical company as they did in Germany, Austria, Italy, and Belgium. The acquired companies also have their own network and subsidiaries around Europe and offices overseas which expands the reach of DI. Moreover, the strategy of DI was to expand the capacity depending on the market conditions and in this way avoid overcapacity, a bitter lesson in Biopetrol’s case. The overcapacity, not only on the market, but in the region of the one of the German Biopetrol’s plant and the lack of sea links there brought the liquidation of the subsidiary and led to unstable levels of debt and survival strategy of operational and financial restructuring and dependence on creditors. Biopetrol Industries AG learned their lesson and moved production in Rotterdam, the largest European refinery centre, where the location was - 62 - strategic, close to major customers and clients and more sea links. Something, that Diester have been already doing, choosing locations close to petroleum refineries where deliveries can be achieved by water or pipelines to other strategic regions with major customers. Crop Energies also followed similar strategies. They acquired already existing companies and seated their plants in place with favourable conditions for low-cost export to Antwerp and Rotterdam due to the inland and deep-sea waterways. It can be concluded that location close to customers and available low-cost structure to supply quickly are a must for survival in this industry and is also in line with the Strategic Competition Perspective suggesting that a company can achieve competitive advantage through locating strategically their production in regions where they have closer access to customers and suppliers. Acquiring already existing companies in foreign markets seems preferable and successful strategy for international expansion. Market Position Abengoa Bioenergy is the European bioethanol leader of 1st and 2nd generation production and a leading producer in the USA and Brazil. Abengoa Bioenergy's strategy since 2004 was focused on entering into long term supply agreements, because they perceived this as an opportunity for end-users and market expansion through the development of the infrastructures required to introduce the bioethanol. They also invest in partnerships with technological and R&D centers since they want to maintain leadership in 1st and 2nd generation biofuels. Sales contracts to countries in which they do not have any other mode of presence are strategy to be noticed internationally. They also focus on higher bioethanol mixtures. Crop Energies acquired companies with leading market positions, as for instance the case with their subsidiary in Belgium. Crop Energies AG will actively participate in the further development of bioethanol fuel cells and filling stations to promote the extension of the E85 filling station network in Germany. Diester Industry and Abengoa Bioenergy can be described as both, the leaders in biodiesel and bioethanol production respectively. Their objectives are global leadership. They maintain high degree of complicated network not only in the EU but also internationally. Biopetrol Industries AG and Crop Energies can be described as some of the leading companies in the market, the followers. They have strong presence in not more than - 63 - 3 countries and uncertainties on the market can threat their business since they do not have geographical diversification of the risk. This is a reason for them to expand their production capacity based on market conditions and to search possible opportunities to diversify risk. In summary, it can be concluded that the main internationalization entry mode of biofuel producers in the EU is through subsidiaries and as other less preferred entry modes can be identified as joint ventures and contractual agreements. Biofuel producers are either owned by agro-companies or cooperate closer with such businesses. In relation to their partnerships and business relationships, biofuel producers show significant interest in strengthening the connections with big oil companies. Other strategical cooperation that they maintain are with R&D centers, laboratories, biotechnological companies and car manufacturers to develop new products and introduce them to new and existing markets. Also, a significant part of the network is with local governments. In regards to certification, all of the biofuel producers comply with the EU directive and even with other certification schemes since some of the companies operate outside the EU. The companies take actions to ensure high-quality processes of production and products. The tax breaks are the most essential government incentives, however, governments can also delay to react on time by and influence negatively not only production but company’s financial situation and even the whole market. For this reason, it can be concluded that the government has the key power to control the biofuel industry. Location, close to customers, refineries or sea links, is decisive for production plants. Overall, acquiring of already existing plant oil or alcohol producers in new countries is the main strategy of the biofuel producers in the EU. 7. Elaboration on Hypotheses The purpose of the present study was to provide answers to the proposed problem statement How biofuel producers internationalize in the EU. For this reason, theories were employed to allow a prior understanding of the macro-environment and the internalization behaviour of a company. In this section it is discussed the extent to which these theories were confirmed or not. - 64 - First, it was identified that biofuel producers mainly internationalize through acquiring existing companies, which become their subsidiaries. From this, it follows that biofuel producers could prefer to maintain higher degree of control of their operations abroad. It can be argued that they also internalize their activities to minimize their transaction costs. However, there is not sufficient information from the cases to make conclusion about these costs or control. This means that the following hypotheses can be formulated for further testing: H1: Biofuel producers internationalize through subsidiaries to maintain higher degree of control over international operations. H2: Biofuel producers internationalize through subsidiaries to achieve cost efficiency of international operations. Second, in this policy-driven market, the government has the power to decide the future of the business, since biofuel production depends on tax breaks to remain competitive on the market. This is why complying with certification and lobbying are necessary conditions for a company to compete. This result confirms the institutional theory and the third hypothesis can be formulated as: H3: Government incentives are the most decisive factor for business in the biofuel market in the EU. A third important conclusion was that biofuel producers are most willing to develop longterm relationships with big oil companies since biofuels are complements to fossil fuels. This confirms the Network approach, where business relationships with companies with complementary resources allow access of a company to external resources and allow both parties to achieve synergies through their relationship. Since biofuels can be seen as mainly complements not substitutes to fossil fuels, the fourth hypothesis can be formulated as: - 65 - H4: Biofuel production depends on the strength of the business relationships of a biofuel producer with companies with complementary resources such as oil companies and car manufacturers. An important part of the biofuel producer’s strategy was the location of the production plants. They were placed near to customers, refineries or sea link where they could be distributed quickly which confirms the strategic competition perspective. For these reasons the fifth hypothesis can be formulated as: H5: Strategic location of production plants is a competitive advantage. The learning perspective was not confirmed in the four cases because none of the discussed companies follow a deterministic process of internationalization. From this follows that: H6: Biofuel producers do not follow a deterministic process of internationalization. The four cases, moreover, show that biofuel producers follow market concentration expansion strategy since they expand in few markets through high resource commitment modes. The last hypothesis can be formulated as: H7: Biofuel producers internationalize through market concentration expansion strategy. Overall, it can be concluded that partly most of the theories were confirmed with exception of the Learning Perspective that was rejected. 8. Conclusion In summary, what was done in the present paper aimed to provide understanding of the internationalization process of producers in the emerging market of biofuels in the EU. The - 66 - present paper started with introducing the reasons why biofuels are necessary for society. In the next section theoretical formulations gave explanation of the expected behaviour of players on the market and producers expanding operations internationally. Methodology was necessary to set framework of how data will be gathered and analysed, as well as limitations of the research and validity of findings were clarified. In the market analysis the power and connection between different market players were analysed and the conditions for doing business were defined. Then four cases from the biofuel industry in the EU were formulated and later discussed on the basis of the theoretical understanding provided earlier. The study concluded that biofuel producers prefer high-resource commitment entry modes as subsidiaries and joint ventures. They follow market concentration expansion strategy. Few can be the cases when they would prefer contractual modes to enter a new market and this could be due to their international experience in other countries. The most decisive factors for biofuel production in the EU are policy regulations and debates as well as the competition from oil companies. A main threat is that since biofuels are policy dependent, the EU could stop the subsidies. From their network relationship, the most important connections were defined with oil companies and car manufacturers as well as R&D centers. A suggestion for opportunity in more countries as a niche strategy for biofuels from 1st generation could be bus fleets for public transport, truck operators, and agricultural vehicles and furthermore, they are attractive options because they can maintain higher mixtures of biofuels and even pure forms of it. In addition, the high octane number of bioethanol allows the engine to achieve better performance and could be used not only for the racing vehicles. Propositions for future research can investigate further the reason of internationalization decisions by biofuel producers. It might also be interesting the investments of first generation biofuel producers in advanced biofuels to be investigated and how they develop business relationships with their partners. The study has shown that since fossil fuels have finite nature and tendency of increasing prices biofuels have the potential to give the world efficient and sustainable energy. The new entrants in the industry must carefully choose their geographical locations and technologies and establish the key relationships with buyers, suppliers and as well as R&D associations. Moreover, vertical integration, though costly, can be a crucial step for - 67 - establishing in this emerging industry. By now, government regulation has helped boost both demand and profitability in the industry and more similar incentives as subsidies, import tariffs, or research grants must continue to stabilize the industry. However, if the government support diminishes over time, this could negatively influence profits. Biofuel companies must also lobby and build relationships with local government organizations that regulate biofuels and the nongovernmental associations that influence public opinion. It seems, however, that the fastest-growing field for biofuels is not in technology but in deals. Even after years of scientific studies, political bargaining and heavy lobbying, however, the European Commission proposed new rules aimed at discouraging the use of biofuels derived from food crops, while at the same time boosting next generation biofuels, which don't compete with food crops, even though they are still in development.86 - 68 - Appendix Figures Fig.1. Porter’s Five Forces Framework Fig.2. Modes of Entry (Source: Huang & Sternquist, 2007) - 69 - Fig.3. EU Supply & Demand of Biodiesel and Bioethanol (Source: Flach, et. al 2012) Fig.4. Production and Production Capacity of Biodiesel in the EU by Country Source: European Biodiesel Board (http://www.ebb-eu.org/stats.php) - 70 - Fig. 5. Trend in EU Biodiesel Production 1998-2011. (Source: European Biodiesel Board (http://www.ebb-eu.org/stats.php) Fig. 6. Production of Bioethanol in the EU in 2009 (Source: Biofuels Platform, http://www.biofuels-platform.ch/en/infos/eu-bioethanol.php) - 71 - Fig.7. Abengoa Bioenergy’s Plants in the EU Tables: Table 1. Theories Explaining the Internationalization Process of the Firm Theory/Perspective Variables affecting the Delimitations Connection internationalization development (excluded issues) with the Problem Company’s resources; Theory suppliers, rivalry, substitutes and Institutional pressure. potential entrants Institutional based Coercive and normative pressures from Industry structure theory governmental and non-governmental conditions; organizations Company’s internal resources - 72 - EU can be characterized? Industry structure conditions: buyers, diesel and bio-ethanol in the Industry-based How the market of bio- Statement Approach control; Internalization; market knowledge; Risk. Firms can build trustful partnerships with agents/distributors and avoid great resource commitment in subsidiary. Uppsala Model Born Globals Experiential knowledge; Psychic In practice companies do not distance; incremental stages of follow deterministic stages internationalization. of internationalization. Company’s unique source of External sources. competitive advantage; quick expansion. Strategic Internal resource of competitive Competition advantage; Cost leadership or perspective differentiation; Economies of scale and External sources. scope; Global coordination. Network Approach Cooperation strategies through Business networks are most relationships with suppliers, buyers and likely to emerge where others. conditions are changing rapidly. Relationships require trust and time to develop, however not every relationship turns into a partnership. - 73 - producers in the EU follow in future? Little flexibility; Little for their strategic choices?What kind of internationalization strategies and business focus could biofuel Cost-efficiency; High degree of What kind of entry modes and business relationships do biofuel producers prefer and are there any reasons Transaction Cost Table 4. Calculated GHG Emissions for Different Raw Materials (Source: adopted by Flach et.al 2012, p. 7-8) Raw Materials Typical GHG savings Rape seed biodiesel 45% Soy bean biodiesel 40% Sun flower biodiesel 58% Palm oil biodiesel (Process not specified) 36% Palm oil biodiesel (process with methane capture at oil mill) 62% Corn ethanol, Community produced 56% Sugar beet ethanol 61% Sugar cane ethanol 71% Waste vegetable or animal oil biodiesel 88% Table 6. Main Biodiesel Producers in the EU and their Production Capacity. (Source: EurObserv’er, 2011; EBB, 2009) Company Home Country Number of plants Production capacity in tonnes Diester Industrie & Diester Industrie International France France (7), Germany (2), Italy (2), Austria (1), Belgium (1) 3 000 000 Neste Oil** Finland Finland (2), Netherlands (1) 1 180 000 ADM Biodiesel Germany Germany (3) 975 000 Infinita Spain Spain (2) 900 000 Natura /Biocarburantes Spain Spain (3) 855 000 Biopetrol Industries Switzerland* Germany (2), Netherlands (1) 850 000 Marseglia Group Italy Italy (2) 560 000 Entaban/Eolia/NMAS Spain Spain (3) 500 000 Verbio AG Germany Germany (2) 450 000 Cargill/Agravis Germany Germany (2) 370 000 Acciona Energia Spain Spain (2) 283 000 *Despite the fact that Switzerland is not part of the EU but the home country for Biopetrol Industry, it is included in the analysis because of its operations in other two EU Member States. ** Neste Oil is not included in the further analysis since it produces mainly second generation biofuels. - 74 - Table 7. Main Bioethanol Producers in the EU and Their Production Capacity. (Source: EurObserv’er, 2011; EBB, 2009) Company Country Number of plants Production capacity in million liters Abengoa Bioenergie Spain Spain (4), Netherlands (1), France (1) 1 283 Tereos France France (6) 725 Crop Energies Germany Germany (1), Belgium (1), France (1) 700 Cristanol France France (4) 540 Agrana Austria Austria (1), Hungary (1) 410 Verbio Germany Germany (2) 355 Agroetanol Sweden Sweden (1), Czech Republic (1) 310 Table 9. “Partners of Diester 30% Partners“ Source: Based on http://www.partenaires-diester.fr/carte/ “Diester Industrie 30%” Partners Business area 3 Valleys manufacture of egg products for the food industry AMIENS METROPOLE One of 33 municipalities. This one is the municipality of the City of Amiens form a single administration and integrate transport policy and sustainable development into their policy. CHAMPAGNE CEREALS grain cooperative group based in Reims Urban Community of La Rochelle – RTCR public industrial and commercial service provider Urban Community. Agglomeration community of Rouen HauteNormandie third urban community of France Conurbation COUNTRY Châtelleraudais 12 municipalities Community of Municipalities of Epernay 13 municipalities Agglomeration community of Val de Loire ORLEANS 22 municipalities of agglomeration Urban Community of Alençon City of history, trade and culture Communities of Communes Causses Millau Aveyron KEOLIS Community of Millau BUS COMPANY OF MONACO operator of public transport in the Principality of Monaco DANONE FRESH PRODUCTS FRANCE Danone France Fresh Produce (DPFF), market leader in sustainable dairy products DERICHEBOURG ENVIRONMENT a major player in the environmental services market Geopark Amusement park activities for seminars - 75 - LARGE GARAGE DU GARD - Peugeot Nîmes Peugeot dealer in Nimes COOPERATIVE GROUPS Maïsadour Production and marketing of seeds, grain, farm supply, production of vegetables MILLET group French leader in the manufacture of doors and windows Nantes Métropole Urban Community NEO2 NEO2 organizes driving courses and competitions QUIMPER COMMUNITY urban community RATP Business transit of Ile de France REGIE WATER CANAL Belletrud of PEYMEINADE (06) The Water Board Canal Belletrud including 6 units SITA Centre West a subsidiary of SITA's leading regional integrated waste management group SITA Dectra a subsidiary of SITA's leading regional integrated waste management group SITA ILE-DE-FRANCE a subsidiary of SITA's leading regional integrated waste management group SITA North a subsidiary of SITA's leading regional integrated waste management group SITA Normandy and Picardy a subsidiary of SITA's leading regional integrated waste management group SITAC - Agglomeration of Calais Organizer of public transport for six municipalities SIVOM Valley Yerres and Sénarts includes 15 municipalities SMICTOM VALS AUNIS SMICTOM AUNIS VALS is a community that provides collection, treatment and recovery of household waste SNN regional subsidiary of SITA France Transport Company of Grand Angoulême (TAG) A Company on the behalf of the city's public transport network of the Grand Angoulême. Society of Urban Transportation Paloise Mixed business company, delegated public service Company TRIBALLAT – Noyal family business, delivery of food City GRAND CROWN urbanized area, port and industrial activity City of Rueil-Malmaison The city practice collection and recycling of household waste and garden waste City of Saint-Quentin (Aisne) Municipality City of Troyes municipality exercising environmental impact City VITROLLES City involved in broader municipal environmental policy to maximize energy efficiency in the transport sector but also increasing public awareness City of Le Havre industrial port city VILLEMONT André SA family business of collecting and selling grain - 76 - Table 10. Biopetrol Industries Structure (Source: http://www.biopetrol-ind.com) Table 11. Abengoa Bioenergy Partnerships (Source: http://www.abengoabioenergy.com/web/en/acerca_de/colaboraciones/) Abengoa Bioenergy Partners Business area Industrial partners Antares Group engineering and development firm focused on Bioenergy, Renewable Power, and Energy Efficiency projects Cargill an international producer and marketer of food, agricultural, financial and industrial products and services Dyadic global biotechnology company with patented and proprietary technologies that are used to discover, develop, manufacture and sell enzymes and other proteins for the bioenergy, bio-based chemical, biopharmaceutical and industrial enzyme industries Genencor global leader in industrial biotechnology Novozymes Enzymes and other industrial biotechnology solutions Terranol Terranol A/S develops yeasts to be applied in 2. generation bioethanol production. Antibióticos S.A. A world leading producers of Pharmaceutical Active Ingredients Biópolis a biotechnology company offering research, development and production services to companies Neuron Albemarle chemical company - 77 - Universities Auburn University USA Kansas State University USA Lund University Sweden University of Nebraska USA University of Concepcion Chile University of Seville Spain University of Santiago de Compostela Spain University of Murcia Spain University of Cartagena Colombia University of Illinois at UrbanaChampaign USA Oklahoma State University USA Research centers Asociación de Investigación y Cooperación Industrial de Andalucía AICIA (Association of Research and Industrial Cooperation of Andalucía) Centro de Investigaciones Energéticas, Medioambientales y Tecnológicas CIEMAT (Research Centre for Energy, Environment and Technology) Centro de Investigaciones Biológicas, CIB-CSIC Biological Research Center National Renewable Energy Laboratory – NREL Idaho National Engineering Laboratory – INEEL Argonne National Laboratory – ANL Instituto Catálisis y Petroquímicos ICP (Catalysis and Petrochemical Institute) Washington University - St. Louis Instituto Tecnológico Agrario de Castilla y León ITACyL (Agro-Food Technological Institute of Castilla and León) Instituto de Tecnología Química - UPV (Chemical Technology Institute of the Polytechnic University of - 78 - ITQ - de la Universidad Politécnica de Valencia Valencia) Netherlands Organization for Applied Scientific Research - TNO CTAER(Centro Tecnológico Avanzado de Energías Renovables) Advanced Technology Centre for Renewable Energy CENER(Centro Nacional de Energías Renovables) National Renewable Energy Centre Platforms Bioplat (Spanish Platform o Biomass) European Biofuels Technology platform CTA (Andalusian Technology Corporation) Associations of biofuels ePURE - European Bioethanol Renewable Ethanol trade association that promotes renewable ethanol RFA Renewable Fuel Association UNICA - União da Indústria de Cana-de-açúcar Biotechnology Industry Association APPA Biocarburantes, Asociación de Productores de Energías Renovables (España) Association of Renewable Energy Producers in Spain Asebio, Asociación Española de Bioempresas (España) Spanish Bioenterprise Association Kansas Alliance for Bioenergy and Biorefining Amfep Association of Manufacturers and Formulators of Enzyme products. PCOR (Plains CO2 Reduction) partnership - 79 - Table 12. Crop Energies Partnerships (Source: http://www.cropenergies.com/en/Links/) Crop Energies Partnerships Business Area BioWanze SA the largest producer of bioethanol in Belgium and also the bioethanol plant that is the most innovative in Europe. (Crop Energies subsisdiary in Belgium) Ryssen Alcools SAS the leading European producer for high-quality alcohol especially used for traditional and industrial purposes (Crop Energies subsisdiary in France) Südzucker AG Owner of Crop Energies and Global operating German food group BENEO-Orafti Orafti® ingredients are a range of inulin and oligofructose ingredients extracted from chicory root Beuker Leading company on the European market of liquidrich animals feeds Bioraffinerie 2021 The joint project BIOREFINERY2021, which is funded by the German Federal Ministry for Education and Research (BMBF), aims at the development of a fully integrated and sustainable biorefinery Hedimix Hedimix supplies various liquid by-products of agricultural, food products and fermentation industry as feed for pigs and cattle farmers. REDcert certification system to fulfil the requirements of the German Biomass Sustainability Ordinances ePURE European Producers Union of Renewable Ethanol Audi Partnership for E85 / Flexible Fuel Vehicles (FFVs) HEICO SPORTIV GmbH & Co KG Dart Racing - TU Darmstadt Racing Team - 80 - BP and Peugeot-Citroën. Danone is also part of the network but only at (50% ownership) in Germany and Belgium. A turnkey contract with technological company. - 81 Crop Energies Abengoa Bioenergy Biopetrol Industries Few big multinational companies as (2), Austria (1), Belgium (1). Joint ventures customers are agricultural and construction industries large-scale Germany (1), the Netherlands (5). Long-term contracts with buyers and suppliers partnerships. Part of ePure (EU Bioethanol network.) Germany (1), UK (1); equity strategic alliance in France, R&D strategic alliance; contract Support from the German government; Part of the EU Belgium (1). Trading offices in the USA and Brazil. bioethanol producers network. Many domestic partnerships; Subsidiaries in France (1), Germany (2) and leader in Brazil and USA. France, and Mediterranean region. A market agreements in Sweden, the Netherlands, Many international and domestic Subsidiaries: Spain (3), the Netherlands (1), 1 distance transport. fleet operators, public short- Mainly oil companies. Other Home office in Switzerland; Subsidiaries: domestic level. More than 60 domestic partners. Subsidiaries: France (7), Germany (2), Italy Diester Industrie Network Relations Entry Modes Companies Table 13. Summary of Results. Endnotes: 1 http://www.eia.gov/countries/prices/gasolinewithtax.cfm 2 http://www.eia.gov/countries/prices/dieselwithtax.cfm 3 http://www.shell.com/home/content/environment_society/environment/climate_change/biofuels_alternative_ energies_transport/ 4 http://www.businessdictionary.com/definition/multinational-corporation-MNC.html 5 http://www.merriam-webster.com/dictionary/oligopoly 6 http://www.oup.com/uk/orc/bin/9780199296378/01student/additional/page_12.htm 7 http://www.oup.com/uk/orc/bin/9780199296378/01student/additional/page_11.htm 8 http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/sme-definition/index_en.htm 9 http://energyfromwasteandwood.weebly.com/generations-of-biofuels.html 10 http://www.iea.org/newsroomandevents/pressreleases/2011/april/name,20302,en.html 11 http://www.biofuels-platform.ch/en/infos/eu-biodiesel.php 12 http://www.biofuels-platform.ch/en/infos/eu-bioethanol.php 13 http://www.biofuelstp.eu/legislation.html 14 http://www.iea.org/newsroomandevents/pressreleases/2011/april/name,20302,en.html 15 http://www.upm.com/EN/ABOUT-UPM/Businesses/Biofuels/Pages/default.aspx 16 http://www.iea.org/publications/freepublications/publication/name,3976,en.html 17 http://www.biofuels-platform.ch/en/infos/eu-use.php 18 http://www.biofuels-platform.ch/en/infos/eu-directive200330.php 19 http://www.biofuels-platform.ch/en/infos/eu-biodiesel.php 20 www.ebb-eu.org 21 http://www.risk.net/energy-risk/feature/2189653/european-biodiesel 22 http://biofuelsandthepoor.com/facts-and-definitions/ 23 http://www.bbc.co.uk/news/world-europe-19688358 24 http://diester.fr/ Diester Industry, http://www.partenaires-diester.com: Press Release, February 9, 2011. Diester Industrie develops in a less favorable environment. Press Release, October 15, 2010. Peugeot engages FNSEA for biofuels. Press Release, October 15, 2010a. Danone runs its trucks Diester. Press Release, October 14, 2010. Preserve the tax shelter biofuels. Press Release, May 24, 2010. Champs Elysees giant model of the firm France. Press Release, September 7, 2009. Diester closely to environmental challenges. Press Release, January 19, 2009. An agreement signed by DIESTER INDUSTRY for the acquisition of Belgian OLEON, http://www.prolea.com/ 25 26 http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=5523729 27 http://www.aquafuels.eu/consortium/49-consortium-members.html 28 http://www.greencarcongress.com/2005/12/diester_industr.html - 82 - 29 http://www.europolitics.info/biodiesel-merger-cleared-art346881-1.html 30 www.sofiproteol.com/en/diester-industrie 31 http://phx.corporate-ir.net/phoenix.zhtml?c=130024&p=irol- newsroomArticle_Print&ID=764232&highlight= 32 http://www.navaol.it/cms/gruppo/mission.html 33 http://www.greencarcongress.com/2005/12/diester_industr.html 34 http://www.mannheimbiofuel.com/ 35 http://www.europolitics.info/biodiesel-merger-cleared-art346881-1.html 36 http://www.flex-news-food.com/console/PageViewer.aspx?page=20560 37 www.sofiproteol.com/en/diester-industrie 38 http://www.novaol.it/novaol/cms/gruppo/index.html 39 http://business.highbeam.com/436407/article-1G1-148674784/technip-has-turnkey-contract-diester- industrie-new 40 http://www.novaol.it/novaol/cms/gruppo/mission.html 41 42 http://www.partenaires-diester.fr/ http://www.partenaires-diester.fr/catalogue/utilisateurs/4/ 43 http://www.biopetrol-ind.com/ 44 http://www.reuters.com/finance/stocks/companyProfile?symbol=B2I.DE 45 http://www.e-energymarket.com/news/single-news/article/biopetrol-industries-ag-prepares-financial- restructuring.html 46 http://www.biopetrol-ind.com/ir_kennzahlen_e.htm 47 http://renewables.seenews.com/news/biopetrol-industries-plunges-further-into-loss-in-h1-2012-305377 48 http://www.wallstreet-online.de/nachricht/3125265-dgap-news-biopetrol-industries-ag-deutsch 49 http://www.dgap.de/dgap/News/corporate/biopetrol-industries-strong-growth-sales- in/?companyID=598&newsID=709693 50 http://www.wallstreet-online.de/nachricht/3057885-dgap-news-biopetrol-industries-ag-deutsch 51 www.biopetrol-ind.com/biopetrol_h1_12_e.pdf 52 http://www.biopetrol-ind.com/press_meldung_120327_e.htm 53 http://www.biopetrol-ind.com/ir_kurzportrait_e.htm 54 http://www.e-energymarket.com/news/single-news/article/glencore-takes-over-biopetrol-industries- biodiesel-plants.html 55 http://www.dgap.de/dgap/News/?newsType=&companyID=598&newsID=650341 56 http://www.biopetrol-ind.com/press_meldung_060427_e.htm 57 http://www.biopetrol-ind.com/press_meldung_080509_e.htm 58 http://www.biopetrol-ind.com/press_meldung_060310_e.htm 59 www.abengoabioenergy.com 60 http://www.abengoabioenergy.com/web/es/index.html - 83 - 61 www.abengoabioenergy.com/web/en/acerca_de/general/introduccion/areas_actividad 62 www.abengoabioenergy.com/web/en/prensa/noticias/historico/2010/bio_20100910_1.html 63 www.abengoabioenergy.com/web/en/prensa/noticias/historico/2005/20050614_noticias.html 64 www.abengoabioenergy.com/web/en/prensa/noticias/historico/2005/200512_noticias.html 65 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2003/200309_noticias_3.html 66 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2003/200312_noticias_2.html 67 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2006/20060620_noticias.html 68 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2007/20070215_noticias.html 69 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2007/200705_noticias.html 70 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2007/20070924_noticias.html 71 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2011/20110601_2.html 72 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2011/20110912_2.html 73 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2006/20060309_noticias.html 74 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2003/200309_noticias_7.html 75 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2003/200310_noticias.html 76 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2006/20060928_noticias.html 77 http://www.abengoabioenergy.com/web/en/prensa/noticias/historico/2010/bio_20101222_4.html 78 http://www.cropenergies.com/en/Home/ 79 http://www.cropenergies.com/en/Presse/Press_releases/Pressemitteilung__08.05.2007/ 80 http://www.cropenergies.com/en/Presse/Press_releases/Pressemitteilung_02.06.2008/ 81 http://www.cropenergies.com/en/Presse/Press_releases/Pressemitteilung_04.07.2008/ 82 http://www.cropenergies.com/en/Presse/Press_releases/Pressemitteilung_26_10_2010/ 83 http://www.cropenergies.com/en/Presse/Press_releases/Pressemitteilung_11_01_2011/ 84 http://www.cropenergies.com/en/Presse/Press_releases/Stellungnahme_08_03_2011/ 85 http://www.cropenergies.com/en/Presse/Press_releases/Pressemitteilung_25.03.2009/ 86 http://online.wsj.com/article/SB10000872396390444734804578062603651891048.html - 84 - Bibliography Achrol, Ravi S. and Stern, Louis W. 1988. Environmental Determinants of DecisionMaking Uncertainty in Marketing channels. Journal of Marketing Research, 25 , 36-50. Afionis S. & Stringer L. 2012. European Union leadership in biofuels regulation: Europe as a normative power? Journal of Cleaner Production Vol. 32 pp.114-123. Ahmad M., Atif M. and Hafeezullah M. 2007. Bio-fuels: a substitute for petroleum. Economic Review Vol. 12. pp. 25-26. Amit R. and Shoemaker, P. 1993. Strategic assets and organizational rent. Strategic management Journal No. 14, pp.33-46. Andersen, O. 1993. On the Internationalization Process of Firms: A Critical Analysis. Journal of International Business Studies, Vol. 24, No. 2, pp. 209-231. Arbnor, Ingeman & Bjerke, Björn 1997. Methodology for creating Business Knowledge. 2nd edition. SAGE Publications. Ayal, I.& Zif, J. 1979. Market expansion strategies in multinational marketing. Journal of Marketing, Vol. 43, Iss. 2, pp. 84-94. Baier S., Clements M., Griffiths C., and Ihrig J. 2009. Biofuels Impact on Crop and Food Prices: Using an Interactive Spreadsheet. International Finance Discussion Papers Number 967. pp. 1-30. Balakrishnan, S. and Wernerfelt B. 1986. Technical Change, Competition, and Vertical Integration," Strategic Mangement Journal, 7, pp. 347-59. - 85 - Barney, J.B., 2001. Is the Resource-Based Theory a Useful Perspective for Strategic Management Research? Yes. Academy of Management Review; 26, (1), pp. 41–56. Bomb C., McCormick K., Deurwaarder E. Kaaberger T. 2007. Biofuels for transport in Europe: Lessons from Germany and the UK. Energy Policy Journal Vol. 35. pp.2256-2267. Brammer S., Jackson G., and Matten D. 2012. Corporate Social Responsibility and institutional theory: new perspectives on private governance. Socio-Economic Review 10, Oxford University Press. pp. 3–28. Brewer, P. 2007. Operationalizing Psychic Distance: A Revised Approach Journal of International Marketing Vol. 15, No. 1, pp. 44–66. Brown S. 2008. Biofuels: The next decade. Automotive Engineer news. pp.1-3. Buckley P. & Ghauri P. 1999. The internationalization of the firm. 2nd edition. International Thomson Business Press. Cabral, L. 2000. Introduction to Industrial Organization. Chapter 1, MIT Press. Cadle J., Paul D., and Turner P. 2010, Business Analysis Techniques: 72 Essential Toold for Success, 1st edition, Printed at CPI Antony Rowe, Chippenham, UK. Cannon J. & Perreault W. 1999. Buyer-Seller Relationships in Business Markets. Journal of Marketing Research, Vol. 36, No. 4, pp. 439-460. Cardeal N. 2008, A Practical Guide to Strategic Analysis, Universidade Católica Portuguesa – Lisbon. Cavusgil, S., Knight, G. & Reisenberger, J., 2008. Chapter 2: Globalization of markets and the internationalization of the firm. International business: strategy, management, and the - 86 - new realities, Pearson International Edition, pp. 28-59.Pearson, Pentice Hall. Cazurra A., Maroney M., and Manrakhan S. 2007, Causes of the difficulties in internationalization. Journal of International Business Studies, pp. 709-725. Ceasar W., Riese J., Seitz T. 2007. Betting on Biofuels. The McKinsey Quarterly.pp.53-63. Chen Ch. & Messner, J. 2011. Characterizing entry modes for international construction markets: Paving the way to a selection model, Engineering, Construction and Architectural Management, Vol. 18 Iss: 6 pp. 547 – 567. Chetty S. & Blankenburg Holm, D. 2000. Internationalisation of small to medium-sized manufacturing firms: a network approach. International Business Review, Vol. 9, Iss. 1, pp. 77-93. Coase H.R. 1937. The Nature of the Firm. pp.1-16. CMR 2004. "Technip Engineers Several New Deals." Chemical Market Reporter 266, no. 14: 10. Business Source Complete, EBSCOhost (accessed January 26, 2013). Datamonitor, 2008. Diester Industrie to acquire 100% stake in Oleon. Financial Deal Overview. Marketline Publication. Datamonitor, 2011. Biofuel Production in Europe. Industry Profile. Reference Code: 02012609. pp. 1-31. Davidson, W. 1980. The Location of Foreign Direct Investment Activity: Country Characteristics and Experience Effects. Journal of International Business Studies Vol. 11, No. 2, pp. 9-22. - 87 - Dautzenberg K., Hanf J. 2007. Biofuel chain development in Germany: Organisation, opportunities, and challenges. Energy Policy Journal. Vol. 36. pp. 485–489. Demirbas A. 2009. Political, economic and environmental impacts of biofuels: A review. Journal of Applied Energy 86, pp.108–117. Douglas, S. & Craig, S. 1989. Evolution of Global Marketing Strategy: Scale, Scope and Synergy. Columbia Journal of World Business, Vol. 24, Iss. 3, pp. 47-59. Downey, J. 2007. Strategic Analytical Tools. Topic Gateway Series No. 34. UK Technical Information Service. Dufey A. 2006. Biofuels production, trade and sustainable development: emerging issues. Sustainable Markets Discussion Paper Number 2. International Institute for Environment and Development. pp. 1-57. Dunning, J. 1993. Multinational Enterprises and the Global Economy. Wokingham, England, Addison-Wesley Publ. EBB, 2009. Main Actors in biodiesel and bioethanol production in the EU. http://www.biofuels-platform.ch/en/infos/eu-actors.php Edelman B., Uggen,C, & Erlanger, S. 1999. The endogeneity legal regulation:grievance procedures as rational myth. American Journal Sociology, 97, 1531-1576. Eggertsson,T. 1990. Economic Behavior and Institutions. Cambridge Surveys of Economic Literature. Cambridge University Press. pp. 385. Eisenhardt, K.M. (1989). “Building Theory from Case Study Research”, Academy of Management Review, Vol. 14, no. 4, pp. 532-550. - 88 - Ekeledo, I. & Sivakumar, K. 1998. Foreign Market Entry Mode Choice of Service Firms: A Contingency Perspective. Journal of the Academy of Marketing Vol. 26. pp. 274-292. Eriksson K., Johanson J., Majkgard A. and Sharma D. 1997. Experiential Knowledge and Cost in the Internationalization Process. Journal of International Business Studies, Vol. 28, No. 2, pp. 337-360. Eriksson K. & Nillson L. 2004. International biofuel trade—A study of the Swedish import. Biomass and Bioenergy Journal Vol.26. pp.205 – 220. EurObserv’er, 2011. Biofuels Barometer. Pp. 42-62. European Environmental Bureau, 2009. Biofuels: Handle with care. An analysis of EU biofuel policy with recommendations for action. Jointly published by BirdLife European Division, European Environmental Bureau, FERN, Friends of the Earth Europe, Oxfam International and Transport and Environment Organization. Eurostat, 2012. Consumption of Energy. http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Consumption_of_energy Flach B., Bendtz K. and Lieberz S., 2012, EU Biofuels Annual Report, USDA Foreign Agricultural Service, GAIN Report Number: NL2020, pp.1-34. Feld D. 2011, Ensuring that Imported Biofuels Abide by Domestic Environmental Standards: Will the Agreement on Technical Barriers to Trade Tolerate Asymmetrical Compliance Regimes?. Environmental Law Review. Vol.29.pp. 81-120. Focus on Catalysts, 2004. Hydrocarbon Processing, Vol.12, p.30. Gelder J., Kammeraat K. and Kroes H. 2008. Soy consumption for feed and fuel in the European Union. pp.1-19. - 89 - Ghemawat, P. 2007. Managing Differences. The central challenge of global strategy. Harvard Business Review, Vol. 85, Iss. 3, pp. 58-68. Gordon, M. (2004). NEW PROJECTS. European Chemical News, 81(2116), 32-34. Grau B., Bernat E., Antoni R., Roger R., Rita P. 2010. Small-scale production of straight vegetable oil from rapeseed and its use as biofuel in the Spanish territory. Energy Policy Journal Vol. 38 pp. 189–196. Green Tech, 2012. http://www.greentech.bg/?p=32503. Hadley R. & Wilson H. 1999. The Network Model of Internationalisation and Experiential Knowledge. Department of International Business, The University of Auckland. Hamiltion, L. & Wbster, P. 2009. International Business Environment. Oxford University Press. pp. 1-33. Healy M., Perry C. 2000. Comprehensive criteria to judge validity and reliability of qualitative research within the realism paradigm. Qualitative Market Research: An International Journal, Vol. 3 Iss: 3 pp. 118 – 126. Helfat C. and Peteraf M. 2003, The dynamic Resource-Based View: Capability Lifecycles, Strategic Management Journal, pp.997-1010. Herron, D. 1989. Secondary Data Analysis: Research Method for the Clinical Nurse Specialist. Volume 3, Issue 2, pp. 66 – 69. Hulin-Cuypers, G. 1973, Aspects of Multinational Companies, Journal of Public and Cooperative Economics, Volume 44, Issue 2, Page 107 – 135. - 90 - Hitchings M., Peckham 2009. Europe Unlikely to Meet 5.75% Biofuels Target by 2010: Official Report. Global Refining & Fuels Report, Vol. 13 Issue 15, p.42. Hitchings M., Peckham 2010. Greens Sue European Commission over Biofuels 'Cover-up'. Global Refining & Fuels Today, Vol. 2 Issue 49, p.4. Hollensen, S. 2008. Essentials of Global Marketing. Essex, England: Financial Times Prentice Hall. Huang Y. & Sternquist B. 2007. Retailers’ foreign market entry decisions: An institutional perspective. International Business Review 16. pp. 613–629. IEA, 2011. Technology Roadmap. Biofuels for Transport. Pp.1-49. Jiang M. 2012, The Internationalization strategies of Chinese Privately Owned Enterprise: a Case Study on Wonder Auto Technology Inc., Uppsala University. Johanson J. & Mattsson L. et. al 1985. Marketing investments and market investments in industrial networks. International Journal of Research in Marketing 2 (3), pp. 185-195. Johanson J. & Mattsson L. 1988. Internationalisation in industrial systems - a network approach. Chapter 11. Strategies in global competition. Stockhom School of Economics, pp. 287-314. Johanson, J. & Vahlne, J. 1977.The Internationalization Process of the Firm-A Model of Knowledge Development and Increasing Foreign Market Commitments. Journal of International Business Studies, Vol. 8, Iss. 1, pp. 23-32. Johanson, J, & Wiedersheim-Paul, F. 1975. The internationalization of the firm - four Swedish cases. Journal of Management Studies, Vol. 12, Iss. 3, pp. 305-322. - 91 - Koch A. 2001. Factors influencing market and entry mode selection: developing the MEMS model. Marketing Intelligence & Planning 19/5. MCB University Press. pp.351-361. Knight G. and Cavusgil T. 2004. Innovation, Organizational Capabilities, and the BornGlobal Firm. Journal of International Business Studies, Vol. 35, No. 2, pp. 124-141. Lynch R. 2009, Strategic Management, Chapter 3: Strategic Analysis and Purpose, 5th edition, Prentice Hall. Maxwell, J.A. 2005, Qualitative research design: an interactive approach, 2. ed. edn, Sage Publications, Thousand Oaks, CA. Naik, S. N., Vaibhav V. Goud, Prasant K. Rout b, Ajay K. Dalai, 2010. Production of first and second generation biofuels: A comprehensive review. Renewable and Sustainable Energy Reviews 14. pp. 578–597. North D. 1989. Institutions and Economic Growth: An Historical Introduction, Journal World Development, Vol. 17, No. 9, pp. 131-145. Ojala, Arto & Tyrväinen, Pasi. 2006. Business models and market entry mode choice of small software firms. Journal of International Entrepreneurship, Vol. 4, Iss. 2/3, pp. 69-81. Oviatt B. and McDougall P. 1994. Toward a Theory of International New Ventures. Journal of International Business Studies, Vol. 25, No. 1, pp. 45-64. Peckham J. 2007. EU Unveils 10% Biofuel Directive, Biodiesel Spec; Greens Slam It. World Refining & Fuels Today, Vol. 2 Issue 239, p.11. Peng M., Sun S., Pinkham B. and Chen H. The Institution-Based View as a Third Leg for a Strategy Tripod, pp.63-82. - 92 - Peng M., Wang D., and Jiang Yi 2008, An institution-based view of international business strategy: a focus on emerging economies, Journal of International Business Studies 39, pp. 920–936. Poirier L. and Franco J. 2009. EU Member States Differ on Biofuels Land-Use Impacts. Ethanol & Biodiesel News, Vol. 21, Issue 36, p.4. Porter, M. E. 1980. Competitive strategy. New York: FreePress. Porter, M. 1986. Competition in global industries: A conceptual Framework. Harvard Business School Press. Competition in global industries pp. 15-60. Pringle, D. 2011. Biofuels: The Next Generation. How Innovation can brighten Europe’s energy future. Report of Science. pp. 1-20. Rask M., Strandskov J. and Håkonsson, D. 2008.Theoretical perspectives on the Internationalization of firms. Journal of Teaching in International Business, Vol. 19, Iss. 4, pp. 320-345. Raslavicius L., Bazaras Z. 2010. Ecological assessment and economic feasibility to utilize first generation biofuels in cogeneration output cycle. The case of Lithuania. Energy Journal Article Vol. 35. pp. 3666-3673. Robinson S. 2008. Understanding the Resource-Based View: Implications of Methodological Choice and a New Creative Context. Scotia Capital, 2010. Biofuels Outlook. Ethanol Margins improve; Biodiesel Capacity still idle. Industry Report, pp. 1-64. Scott R. 2008. Approaching Adulthood: The Maturing of Institutional Theory, Special Issue on Theorizing Institutions: Current Approaches and Debates Vol. 37, No. 5, pp. 427-442. - 93 - Sharma U., Lawrence S., and Lowe A. 2008. Institutional Contradiction: Total Quality Management Practices in a Privatised Telecommunication Company. Waikato Management School. pp.1-38 Smircich, L. & Morgan, G. 1980. The case for qualitative research. Academy of Management review, Vol.5, No.4, pp.491-500. Sobh R. & Perry C. 2005. Research Design and Data Analysis in Realism Research. European Journal of Marketing Vol. 40 No. pp. 1194-1209. Sofiprotéol 2011. ANNUAL REPORT. pp. 1-53. Stoeglenher, G. & Naradoslawsky, M. 2009. How sustainable are biofuels? Answers and further questions arising from an ecological footprint perspective. pp.3825-3830. Turcksin L., Macharis C., Lebeau K., Boureima F., Mierlo J., Bram S., Ruyck J., Mertens L., Jossart J., Gorissen L., Pelkmans L. 2011. A multi-actor multi-criteria framework to assess the stakeholder support for different biofuel options: The case of Belgium. Journal of Science Vol. 39. pp. 200–214. UNCTAD (UNITED NATIONS CONFERENCE ON TRADE AND DEVELOPMENT) 2006. Challenges and opportunities for developing countries in producing biofuels. Pp.126. UNIDO (United Nations Industrial Development Organization) 2011. Natworks for Prosperity: Achieving Development Goals through Knowledge Sharing. Leuven Centre for Global Governance Studies. Unilever 2007, “Promoting Sustainable Biofuels”, <http://www.unilever.com/images/sd_Promoting-Sustainable-Biofuels_tcm13299099.pdf>. - 94 - Weerawardena, J. Mort, G. Liesch, P. & Knight, G. 2007. Conceptualizing accelerated internationalization in the born global firm: A dynamic capabilities perspective. Journal of World Business, Vol. 42, Iss.3, pp. 294-306. Yin, R.K. (1994). “Case Study Research. Design and Methods”. Sage publications, 2nd Edition. Yin, R. K. (2003), “Case Study Research”, Thousand Oaks, CA: SAGE Publications. Yip, G. 1989. Global strategy ... in a world of nations? Sloan management review, Vol. 31, Iss. 1, pp. 29-42. Zach, L. (2006). “Using a multiple-case studies design to investigate the informationseeking behavior of arts administrators”. University of Illinois. - 95 -