Job Reference Number……………… Important Job Application Information Thank you for your interest in NHS Tayside vacancies Please see below Job Description/Specification and General Conditions of Service Your Application Form must be completed in full. Please note copies of Curriculum Vitae, Qualifications and Course Certificates will not be accepted at this stage. Please return your completed Application Form to recruitment.tayside@nhs.net (quoting the vacancy reference number in the subject box) or to the postal address given on the General Conditions of Service. All completed applications are held in Human Resources until the closing date. After the closing date a panel will meet to prepare an interview shortlist. Once this decision has been made, all shortlisted applicants will be emailed to invite them to attend for interview. It is important that you check your emails regularly. This process takes approximately 6 weeks. Therefore, if you have not been contacted regarding interview within 6 weeks of the closing date, your application has been unsuccessful and you will receive no further correspondence from Human Resources. ADDITIONAL INFORMATION:Find out more about living and working in Tayside at: www.dundeecity.gov.uk www.angus.gov.uk www.pkc.gov.uk Page 1 of 10 Job Reference Number……………… NHS TAYSIDE – AGENDA FOR CHANGE JOB DESCRIPTION 1. JOB DEFINITION Job Title Driver/Porter NHS Tayside Department(s)/Location Perth Royal Infirmary Number of job holders 2. 3 JOB PURPOSE To provide an effective and efficient delivery and collection service of meals, mail, specimens, stores, equipment, medical gases, clinical/confidential waste and sundry items to NHS Tayside Hospitals, Clinics/Health Centres, G.P. Surgeries. To provide a general portering service to wards, departments and respond to the needs of patients, visitors and general public. 3. ORGANISATIONAL POSITION Support Services Manager (1) Assistant Support Services Manager (1) Transport Supervisor (1) Portering Services Controller (1) Portering Services Supervisor (2) Chargehand Porter (2) Porter Driver (3) 4. Porter (37) SCOPE AND RANGE NHS Tayside serves a population of approximately 387,000 covering regions including Tayside, Perth and Kinross, Angus and North Fife. Staff must be flexible, adaptable and work to support other staff who have clinical responsibility to patients. To provide an effective and efficient delivery and collection service of meals, mail, specimens, stores, equipment, medical gases, clinical and confidential waste to NHS Tayside Hospitals, Clinics/Health Centres, G.P. Surgeries. The Porter/Driver works as part of a multi disciplinary team, delivering a high standard of Portering in areas of high activity with frequent change. Delivery of a general portering service to all hospital wards, departments, and clinics within Perth Royal Infirmary as appropriate to services needs. Page 2 of 10 Job Reference Number……………… 5. MAIN DUTIES/RESPONSIBILITIES Induction Standards & Code of Conduct Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers” 2009; and with the Code of Conduct for Healthcare Support Workers. The duties relating to the driving aspect are indicated below. These are scheduled tasks covering the majority of the normal working week. Undertake daily vehicle check to ensure vehicle is roadworthy, to drive vehicles safely when carrying out duties and to undertake any other driving duties on request. Daily maintenance of vehicle log sheets, fuel records etc. Reporting faults/defects to Estates Department or direct to outside vehicle maintenance contractors Delivery and collection of equipment, supplies, stores, mail and medical gases to NHS Tayside Hospitals, Health Centres and G.P. Surgeries. Delivery of birthing equipment to patient homes in and around Perth and Kinross. To collect and deliver Laboratory Specimens, Medical Case Notes, Blood/Plasma Products, Pharmacy Boxes, Clinical and Confidential Waste To collect patient and staff meal trolleys from Perth Royal Infirmary Catering Department and deliver to wards and departments at Murray Royal Hospital, returning the same to Perth Royal Infirmary. To uplift and transport remains from the mortuary to the crematorium with dignity and respect. Ensure and maintain compliance with NHS Tayside Policies/Procedures e.g. Control Of Substances Hazardous to Health (COSHH), Health and Safety, Moving and Handling, Drivers Hours Regulations. Ensure safety requirements are met by the appropriate use of materials and protective clothing to efficiently and safely complete their duties. Report and record equipment faults or hazards to Head/Assistant Head Porter, Managers, Estates Department. Undertake washing and cleaning of vehicles on a weekly basis. Undertake personal development and/or refresher training as necessary to maintain up-to-date skills knowledge base. Maintain confidentiality. Demonstrate courteous behaviour. The Driver Porter will undertake portering duties when required where driver schedules allow. The following indicate duties undertaken as required. To undertake the transportation of patients (occasionally visitors) to and from wards/departments by bed/trolley/wheelchair/ambulance or by foot according to the demands of the service. To undertake the collection, transportation and safe delivery of routine and emergency specimens to the laboratory e.g. blood, urine, faeces, sputum, biopsies, body parts etc in line with Departmental Procedures. To deliver/uplift clean, dirty, foul linen to and from wards and departments throughout the hospital and transport to the appropriate area for storage prior to uplift for laundering. Page 3 of 10 Job Reference Number……………… 6. To collect clinical/domestic/confidential waste/cardboard/glass etc from wards/departments and transport to the appropriate designated Disposal Area. To undertake the collection, transportation, delivery and connection of medical gases from storage area to appropriate wards/departments outwith normal hours and weekends, returning empties to storage Area. To collect, transport, deliver and return boxes of medical notes/x-rays to and from wards/departments and Outpatient Clinics. To undertake the delivery of pharmacy boxes/drug bags, stores such as general, surgical, stationery etc. to all wards/departments. To uplift and transport deceased bodies/body parts from wards/departments to the on site Mortuary with dignity and respect. Undertake mortuary duties, (which may include the laying out of a body for viewing), and complete appropriate paperwork in respect of the booking in/out of the deceased and release to undertakers/police as appropriate. To undertake the movement/transportation of equipment/furniture etc. to wards and departments or to the appropriate area for disposal. Postholder will follow all guidance and procedures relating to Healthcare Acquired (Associated?) Infection to ensure their safety and that of others, to prevent the spread of infection. COMMUNICATIONS AND RELATIONSHIPS Regular communication exists on a daily basis between the post holder and the Transport Supervisor, ward and departmental staff, patients, visitors, and other NHS staff. Communication can be by telephone, face-to-face interview, letter etc. The postholder is required to use tact and show empathy when dealing directly with patient/carer special requirements and to respect and support people’s equality and diversity. The postholder may be required to communicate with people where there are barriers to understanding i.e. language difficulties, patients with hearing/speech difficulties. To respect and support people’s equality and diversity. 7. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB No formal educational qualifications are necessary, as the post holder will be given the necessary training to undertake the job. The postholder is required to Be in possession of a current driving licence with Category C1. Complete CPC Training Complete ADR Training Have the ability to work on own initiative. Have the ability to follow instructions. Possess good communication skills, including non-verbal communication skills. Ability to respond appropriately to unpredictable situations. Be calm, focused and able to cope with work under pressure. Carry out their work effectively, efficiently and safely Page 4 of 10 Job Reference Number……………… 8. Training Manual Handling skills Safe use of a wide range of equipment Knowledge of Health & Safety Policies and work procedures Customer Care Skills Infection Control Procedures Handling Violence and Aggression Training to undertake the safe transportation of blood/specimens in accordance with current guidelines ESSENTIAL ADDITIONAL INFORMATION SYSTEMS AND EQUIPMENT The postholder is required to use various types of vehicles and equipment supplied by the Department and Organisation to undertake the day-to-day routine duties e.g. Various road transport vehicles: 7.5 Tonne, 6.5 Tonne, 4.5 Tonne, Transit Van, Mini Van, Passenger Car, Electric Tug. Roll pallet cages, goods trolleys, meal trolleys, clinical waste bins, cage barrows, wheelchairs, patient trolleys and beds. Waste compactors, pressure washer, telephones, The postholder will use appropriate Personal Protective Equipment (PPE) supplied by the Department to carry out their duties in a safe manner e.g. uniform, safety shoes, boilersuits, goggles, gloves etc. Responsibility For Records Management All records created in the course of the business of NHS Tayside are corporate records and are public records under the terms of the Public Records (Scotland) Act 1937. This includes email messages and other electronic records. It is your responsibility to ensure that you keep appropriate records of your work in NHS Tayside and manage those records in keeping with the NHS Tayside Records Management Policy and with any guidance produced by NHS Tayside specific to your employment. 9. DEMANDS OF THE JOB Driving duties are scheduled with alterations being communicated by the Transport Supervisor daily. PHYSICAL EFFORT The job is physically demanding, requiring the post holder on a daily basis to frequently, Move and handle light and heavy equipment, food trolleys, clinical waste bins, beds, trolleys, and stillages on a regular basis throughout the shift. Perform repetitive tasks that require co-ordination and dexterity, loading and unloading goods from vehicles, operating tail-lifts on vehicles. Lift, pull, and push a variety of pieces of equipment, which can be in excess of 15 kilos as part of a team or individually. Some examples are boxes of medical records, meal trolleys, cage barrows, clinical waste bins, household/confidential waste, mail bags, medical gases etc. Page 5 of 10 Job Reference Number……………… MENTAL EFFORT The post requires concentration, attention and awareness throughout the shift period often coping with frequent interruptions. The postholder will be required to give their undivided attention when carrying out their duties to enable them to work safely, concentration whilst driving. Completion of records/work logs, i.e. vehicle logs etc. Due to the demands of the service the postholder may be required to prioritise tasks, changing at short notice i.e. responding to urgent requests for supplies/service from the Transport Supervisor, Clinics/Health Centres and G.P. Surgeries. EMOTIONAL DEMANDS The postholder may occasionally be required to deal with complaints from staff, patients and visitors. Occasionally transport fetal remains from the mortuary to the crematorium.. The postholder may occasionally come into contact with aggressive patients and patient’s relatives, visitors and members of the public, delivery drivers etc. ENVIRONMENTAL CONDITIONS The postholder may occasionally be exposed to unpleasant working conditions. Contained/uncontained body fluids (including smells). Dirty/foul linen, dust, noise. Occasional violent and aggressive behaviour. The postholder will be required to work out doors in all weathers. 10. DECISIONS AND JUDGEMENTS The postholder is required to work to a schedule and follow all guidance and Policies and Procedures of the Department and Organisation. The postholders work is scheduled but may also be required to work on their own initiative by prioritising tasks by their level and degree of importance and urgency. 11. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB The job involves adhering to strict timescales for uplift and delivery of goods and services. The post holder is expected to adapt when faced with unpredictable and ever-changing situations and modify work plans accordingly e.g. road works, priority demands. Page 6 of 10 Job Reference Number……………… Person Specification POST REF NO: D/MB/104/13 JOB TITLE/BAND: LOCATION: HOURS: Driver/Porter, Band 2 Perth Royal Infirmary 37.5 hours per week on rota CRITERIA ESSENTIAL DESIRABLE EXPERIENCE: QUALIFICATIONS: Performance must comply with the national “Mandatory Induction Standards for Healthcare Workers in Scotland 2009” and the “Code of Conduct for Healthcare Support Workers” within set timescales Ability to work within given processes and guidelines Attention to detail and ability to provide high concentration levels Ability to work alone or as part of a team Experience of arranging and prioritising own workload Ability to lift/move heavy loads (Training; Research; Publications) KNOWLEDGE & SKILLS: PERSONAL QUALITIES: OTHER: (e.g. travel across Tayside) Full UK driving licence with class C1 (up to and including 7.5 ton vehicles) Drivers Digital Tachograph Card Working towards full Driver CPC Good communication skills Good numeric and literacy skills Responsible and reliable Self motivated Geographical knowledge of Tayside and Perth & Kinross. Page 7 of 10 ADR (Dangerous goods) Class 6.2 certificate/awareness. Digital tachograph experience Basic knowledge of stores procedures and processes. Job Reference Number……………… General Conditions of Service POST REF NO: D/LB104/13 JOB TITLE/GRADE: Driver/Porter, Band 2 – Fixed Term LOCATION: Perth Royal Infirmary Conditions of Service Remuneration The terms and conditions of service for this post are those determined by the NHS Staff Council. The current salary scale for the post is £14,653 to £17,425 per annum (pro rata for part-time staff). Placing on the scale on appointment is normally at the minimum but may be higher subject to verification of previous relevant service. Pay points under £21,000 will receive an additional nonconsolidated non-pensionable sum to raise basic pay by a total of £250 pro rata for part-time staff. This addition will be divided into 12 equal monthly payments, will cease on 31 March 2014 and will be noted separately on payslips Hours of Duty Salary is paid weekly by Bank Credit Transfer. The hours of the post are 37.5 per week. This is a fixed term post for 6 months as a result of fixed term funding Internal applicants: Written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview. Superannuation Start and finish times will be determined by the needs of the service. Membership of the NHS Superannuation Scheme is not compulsory but is open to all staff between the ages of 16 and 70 (65 in some instances). The contributions paid are a percentage of superannuable pay, which is essentially basic pay excluding, for example, overtime or travelling expenses. Contribution rates with effect from 01.04.13 are as follows: Annual Pensionable Pay (Full-time equivalent) Up to £15,278 £15,279 to £21,175 £21,176 to £26,557 £26,558 to £48,982 £48,983 to £69,931 £69,932 to £110,273 £110,274 and over Page 8 of 10 Contribution 5% 5.3% 6.8% 9.0% 11.3% 12.3% 13.3% Job Reference Number……………… Contributions are subject to tax relief and reduced National Insurance contributions. NHS Tayside also makes a substantial contribution towards scheme benefits – currently around 14% of basic pay. Annual Leave On appointment = 27 days (pro rata for part-time Staff) or 5.4 weeks per year. After 5 years aggregated service = 29 days (pro rata for part-time staff) or 5.8 weeks per year After 10 years aggregated service = 33 days (pro rata for parttime staff) or 6.6 weeks per year References Public Holidays = 8 days (pro rata for part-time staff) or 1.6 weeks per year All offers of appointment are subject to receipt of two satisfactory references. Occupational Health Clearance All offers of appointment to new entrants to the National Health Service are subject to a medical examination. Medical examinations are arranged and undertaken by the Occupational Health and Safety Advisory Service (OHSAS). Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003 All current or spent criminal convictions, cautions, warnings or any case pending must be disclosed prior to commencing in employment as detailed on the application form. Disclosure Scotland The successful applicant will be required to become a member of the Protecting Vulnerable Groups Scheme (PVG) in respect of regulated work with protected adults and regulated work with children. Immigration, Asylum and Nationality Act 2006 It is a criminal offence for an employer to employ anyone who does not have permission to live or work in the UK. Please note that having a conviction will not automatically debar you from obtaining employment with NHS Tayside. Careful consideration will be given to the relevance of the offence to the particular post in question. However, if you are appointed, and it is found that you did not reveal a previous conviction your employment may be terminated. Shortlisted applicants will be asked to produce specific original documentation at interview e.g. Passport, or full birth certificate together with an official document giving the applicants permanent National Insurance Number and name issued by a Government Agency or a previous employer, as well as photocopies of these documents. Professional Registration/ New entrants to NHS Tayside will be required to achieve the Induction Standards & mandatory Induction Standards for Healthcare Support Workers Code of Conduct (HCSWs) in Scotland and comply with the Code of Conduct for HCSWs throughout your employment. Page 9 of 10 Job Reference Number……………… Smoking Policy Smoking is prohibited within NHS premises and grounds. Applications Completed forms should be returned to: recruitment.tayside@nhs.net quoting the job reference in the subject line or to Human Resources Directorate, NHS Tayside, Level 9, Ninewells Hospital, Dundee DD1 9SY By closing date of Monday 3 March 2014 Page 10 of 10