OMPUTER
LITERACY SKILL DEVELOPMENT
CISA 101
3 CREDITS
SPRING 2008
INSTRUCTOR: KAREN ATWOOD
OFFICE: CANYON 122A
PHONE: 1-280-732-6308
EMAIL: KATWOOD@CSI.EDU
T E X T B O O K S : MICROSOFT OFFICE 2007 – WINDOWS XP EDITION, New Perspectives – Custom
Edition for College of Southern Idaho, Course Technology 2007, ISBN-13: 978-1-428-34130-2,
ISBN-10: 1-428-34130-7
SOFTWARE REQUIREMENTS
REQUIRED:
M I C R O S O F T I N T E R N E T E X P L O R E R 5 . 5 or higher (required for Blackboard and SAM/
(these programs will not run correctly with Netscape or FireFox)
SUGGESTED:
M I C R O S O F T W I N D O W S X P : Assignments are specific to Windows XP and it will be
difficult to complete these assignments in the same manner as the text
M I C R O S O F T O F F I C E 2 0 0 7 : Assignments are specific to Microsoft Office 2007 and it
will be difficult, but not impossible, to complete these assignments in the same manner as
the text if you do not have Office 2007.
R E Q U I R E D M A T E R I A L S : Student will need a storage device of their choice (flash drive comes with the
book), a highlighter and pen, and a notebook for notes.
C O U R S E D E S C R I P T I O N : This course is designed to help students develop the skills necessary to meet the
Computer Literacy requirements for graduation from the College of Southern Idaho. This course will
provide an overview of hardware components, operating systems, e-mail, Internet, networks, and
application software.
C O U R S E R O L E : This course will focus on specific software including Windows XP, Internet Explorer,
Microsoft Word 2007, Excel 2007, and PowerPoint 2007. This course is not specific to any program;
however, it prepares all students at CSI for the Computer Skills Assessment graduation requirement.
C O M P U T E R L I T E R A C Y P O L I C Y : All CSI student matriculating (beginning or changing a program/major)
after Fall 2001 will be required to demonstrate competency in computer literacy by achieving a
satisfactory score on the Computer Skills Assessment (CSA) prior to graduation. The CSA is comprised
of five parts:
E-mail/Internet, General Technology, Word Processing, Spreadsheet, and Presentation –using
the MS Office Suite.
STUDENT PERFORMANCE OUTCOMES:
1. The student will demonstrate an understanding of basic computer functionality and the purpose
and use of an operating system.
2. The student will demonstrate proficiency using the Internet including e-mail.
3. The student will demonstrate an understanding of the use of Word Processing software to perform
basic document formatting.
4. The student will demonstrate an understanding of the use of Spreadsheet application software to
perform basic computations and formatting.
5. The student will demonstrate an understanding of the use of Presentation software to
communicate ideas.
D:\533575860.doc
STUDENT PERFORMANCE OUTCOMES ASSESSMENTS
1.
2.
3.
4.
5.
Completion of General Technology CSA exam with a score of 70% or better.
Completion of Internet/E-mail CSA exam with a score of 70% or better.
Completion of the Word Processing CSA exam with a score of 70% or better.
Completion of the Spreadsheet CSA exam with a score of 70% or better.
Completion of the Presentation CSA exam with a score of 70% or better.
COURSE OBJECTIVES:
OUTCOME 1
GENERAL TECHNOLOGY




















Demonstrate terminology related to hardware components, operating system, other
software and functions of the computer
Demonstrate basic trouble shooting techniques by showing how to check power and cable
connections to ascertain they are connected to the correct serial ports and outlets
Identify and direct output/input such as printer, drivers, and monitors
Use the hardware components, such as mouse, keyboard, ports and monitor of the
computer
Demonstrate ability to locate and launch files and software programs
Access and use help functions of software programs
Describe practices to keep a computer free of viruses
Explain the concept of a computer network
Work with Windows XP
Use Menus, Windows and Programs
Work with Views and Toolbars
Use My Computer
Use Files, Folders and Shortcuts
Work with the Desktop
Use the Start Menu
Find Files and Folders
Use Accessories
Work with Fonts
Work with the Printer
Use Help
OUTCOME 2
INTERNET- E-MAIL












Compare the two methods of Internet access: dial-up and dedicated connection
Identify hardware and software needed to connect from home or at school for dial-up
Demonstrate knowledge of domain names and IP addresses
Describe the general structure and operation of the Internet
Explain the concept of a web browser
Identify basic parts of a web browser
Explain the concepts of a URL
Use the toolbar in a web browser to go Back, Forward, Home, Reload, Open (via its URL)
Print, Find and Stop
Search for Information on the Internet
Properly enter an e-mail address
Send, Forward, and Reply to e-mail messages
Open, view and save e-mail attachments
D:\533575860.doc
2





Create basic e-mail address book for individual e-mail addresses, committee or group email addresses
Explain email routing
Discuss email netiquette and Internet security
Subscribe and know now to unsubscribe to list managers
Discuss information copyright and validity
OUTCOME 3
WORD-PROCESSING SOFTWARE (WORD)














Create and edit documents
Use spelling and grammar checkers
Insert bulleted and numbered lists in a document
Find and Replace text
Copy and move text
Save documents in different formats such as older versions of the software, text files or
HTML
Format text and paragraph
Set tabs and page setup
Preview and print documents
Use filenames and folders for organizing saved documents
Retrieve saved documents
Insert Headers and Footers
Create and format tables
Use columns, charts and drawing tools
OUTCOME 4
SPREADSHEET SOFTWARE (EXCEL)

















Understand the three basic types of cell entries (labels, values, and expressions)
Enter labels and values
Enter simple expressions to add, subtract, multiply and divide
Adjust column and row widths
Format cells for dates, decimals, currency and percentages
Insert rows or columns
Change the appearance of labels
Copy values or labels in a cell or range of cells
Define the difference between relative and absolute cell referencing and be able to create
expressions using both
Enter a function to perform operations such as average a range of cells, enter a date, pick
out the highest or lowest value in arrange and sum a range of cells
Enter gridlines
Freeze labels to scroll
Use Cut, Copy and Paste
Sort Data
Create a chart
Opening an existing spreadsheet from disk
Print a spreadsheet showing answers to formulas
D:\533575860.doc
3




Print a spreadsheet showing formulas
Print a portion of a spreadsheet
Save a spreadsheet to a disk in a different location
Save a spreadsheet to a different location or different file name
OUTCOME 5
PRESENTATION SOFTWARE (POWERPOINT)














Demonstrate basic design rules for creating presentations
Create a simple presentation
Enter, edit and format text
Copy and paste slides and objects
Insert, delete and hide slides
Choose and change slide layout
Apply and change design templates
Develop slide transitions
Use the drawing tools
Insert graphics and clipart
Insert charts, tables, video or sounds
Spell check a presentation
Print slides, outlines, and notes in a simple presentation
Save a simple presentation
INSTRUCTIONAL METHODS:
TESTING
The main objective of this class is for students to pass the Computer Skill Assessment (CSA) at the
College of Southern Idaho. This assessment consists of a General Technology section, Internet-E-mail
section, Word Processing section, Spreadsheet section and Presentation section. Sections required are
General Technology, Internet, Word, Excel and PowerPoint
 On tests required by the CSA, a student must score 70%.
 This class is organized in sections that are associated with each exam. An exam must be
completed at the end of the section. For example the Word test must be finished one week after
the Word lectures are completed.
 If desired, students may re-take any CSA test. However, after completing a total of six tests, the
student will be required to pay an additional amount for the tests.
 Retakes must be completed no later than two weeks after the completion of a section.
 Failure to complete a CSA by the due date will result in a 10% reduction in the exam score.
 All tests must be completed by the beginning of finals week.
GRADING
A combination of lecture, demonstration, quizzes, homework, lab exercises, projects and tests will be
used in the class. Homework, lab exercises and projects will be used as preparation for testing. At CSI, in
the case of a lecture course, it is assumed that there are two hours of homework required for each hour of
class time. Therefore, students should plan on spending at least two hours of additional homework for
each hour of lecture. This may be done on a home computer or can be completed in any of the CSI
computer labs.
Grades for this class will be based on the CSA scores and homework scores. If a student does not pass the
5 required CSA exams with a score of 70% or better, he/she will fail the class.
This class is divided into sections. Homework will be assigned. Also, there will be projects that will be
handed out in class. If a student is not in class when the project is handed out, that student cannot
D:\533575860.doc
4
complete the project and will not receive the points. Every in-class assignment will be worth 5 points.
Therefore, if there were 3 Windows assignments, 3 Internet/Email assignments, 3 Word assignments, 3
Excel assignments, and 3 PowerPoint assignments, that would equal a total of 575 possible points. Since
each CSA is worth 100 points, the total points for this class could be 575 points. Because we realize there
are emergencies and students do get ill, we will drop three of the lowest assignments from the total.
Therefore, if you received a 90 on each CSA test and didn’t do any of the in-class assignments, we would
divide your total score of 450 by 560 which would give you a low B in the class. If you received a 100%
on each CSA test and did one homework assignment, your total would be 505. When that is divided by
560, you would receive 90% and would receive an A for the class. As you can see, coming to class and
doing the homework is important. It will, of course, also help you to receive a higher grade on your CSA
test.
The final grade will be based on the following percentage:
90 - 100% =
A
80 - 89% =
B
70 - 79% =
C
60 - 69% =
D
59%
=
F
As a general rule I do not give Incompletes. However, to be eligible for an Incomplete, a student must
have an A for the class and have most of the class work completed. I will only consider awarding an
Incomplete if a student meets the above criteria and has some extreme emergency situation. In such cases,
a student requiring an incomplete must submit a written appeal with full rationale to the instructor at least
three weeks prior to the end of the term.
ASSIGNMENTS
An in-class project will be given for each lesson and must be turned in to me. Outside homework will
also be assigned, but won’t need to be turned in. Homework assignments may consist of chapter reading,
review questions and hands-on computer assignments. In-class projects will each be worth 5 points and
can only be done if you are in class when they are handed out. Because you may not have time to finish
these assignments in class, attendance will be used to determine that you were in class when the
assignment was handed out.
E-MAIL AND LOGINS TO CAMPUS COMPUTERS, CSI EMAIL, AND BLACKBOARD
Starting the Spring 2007 semester, e-mail became the primary means of written communication with all
CSI students. All students automatically get a CSI e-mail account when they register for courses. Your
e-mail address at CSI is username@students.csi.edu. All information from campus will be sent to you
using that account—not your personal account.
Students are expected to check their CSI e-mail accounts regularly as they receive official
communications via e-mail from their instructors as well as from various offices such as Records and
Admissions, Business Office, Advising, Financial Aid, etc. It is the students’ responsibility to check
their CSI e-mail accounts regularly. Failing to do so will result in missing important messages and
deadlines.
Students are also required to leave their CSI e-mail addresses in Blackboard, and not change them to their
personal e-mail addresses. Besides the obvious advantages of using the CSI e-mail, not giving out
personal e-mail addresses is preferred due to privacy reasons.
D:\533575860.doc
5
HOW TO LOGIN
The initial username and password are the same for CSI student e-mail account, network, Blackboard and
online library resources. Login to MyCSI is different (uses a PIN that you retrieve online). Important:
When you change your password for network/e-mail/library, your Blackboard password does NOT
automatically change. You can change your Blackboard password separately after you first log into the
system.
Please read the following information carefully before attempting to log in.

Go to http://students.csi.edu
o username: first three letters of first name, first 13 letters of your last name, birth month,
and birth day
 No spaces anywhere. If you did not register a birthdate with CSI, your birthday
will be 0101.
o password: First name initial (ALL CAPS), last name initial (ALL CAPS), full CSI ID
number (with leading zeros if less than 6 numbers)
o Example 1: John Q. Public, born September 15th. ID#: 201111
 username: johpublic0915
 password: JP201111
o Example 2: Mary Hernandez-Garcia, born May 1st. ID# 8372
 username: marhernandez-gar0501
 password: MH008372
o Example 3: Paul McCartney, no birth date. ID#: 93829
 username: paumccartney0101
 password: PM093829
POLICY AND PROCEDURES:
WHAT I EXPECT FROM YOU
I expect you to be on time
Class begins at the time specified. Any changes in the class schedule will be discussed in the first
ten minutes of class; if you are not there, it is your responsibility to get this information.
I expect projects to be turned in on time. If you are in class when the project is handed out, but you are
not able to complete the project during the class period, it will be due at the beginning of the next class
period.
I expect you to listen in class.
This means, turn off the cell phone, stop talking to your neighbor, turn off the computer screen
and pay attention to what is being discussed. You may not work on assignments, answer or read
e-mail, surf the net or print during lecture time. Students who print during a lecture, will have the
printout retrieved by the instructor and will receive no credit for that assignment.
I expect you to ask questions
If you do not understand something, chances are others will be in the same situation. Ask! If I
don't know the answer, I will do whatever necessary to find the answer. If you don’t ask
questions, I will assume that you understand the information being presented.
I expect everyone to be treated with courtesy
To put this another way, please treat your classmates and me the way you would like to be
treated. Your behavior must not disrupt another student’s ability to be successful in class. Please
be aware that this is an educational setting and people are here to learn. You may not eat or drink
in my class. You may not bring your children, boyfriend, husband, friend or pet to class.
D:\533575860.doc
6
WHAT YOU CAN EXPECT FROM ME
You can expect my help in reaching your educational goal.
You and I have a common goal, your success. I will do everything possible to help you reach that
goal and will do nothing to hinder you.
You can expect me to provide all information necessary for an assignment
You can expect me to be fair
Since I am a human being, I make mistakes. For example, I may have the wrong due date on an
assignment or may lecture longer than planned and not give enough lab time. If it is my fault, I
will make whatever changes necessary to be fair to you. If I discuss the changes in class and you
are not there, it is then your responsibility to find out what changes are made.
You can expect me to be available for help
If I am not in another class, I will do my best to assist you in the lab. You may email me
questions, and I will try to get back to you within 24 hours or, if I am in my office, I will try to
help you at that time unless I am helping someone else or I’m on the phone.
OFFICE HOURS
I am willing to help. A schedule of office hours is posted online at http://www.csi.edu under the faculty tab. Click
on the Faculty and Staff directory, click on A and then find my name. There is a link to office hours on that page.
Appointments can be made to work with me individually.
If you have met with me and a situation arises that you do not feel comfortable discussing further with me, please
contact my direct supervisor. Her name is Lori Garnand, (732-6325, lgarnand@csi.edu), and she will be more than
happy to meet with you and help you resolve any issues you have.
PLAGIARISM AND CHEATING
Students are expected to be honest in all aspects of their college education. All work is evaluated on the assumption
that the work presented is the student's own. Anything less is unacceptable. Examples of dishonest practice include
but are not limited to:
C H E A T I N G - The improper use of books, notes, other students' tests, or other aids during an examination. It is the
responsibility of the student to obtain approval for the use of such aids prior to the time of the examination;
otherwise, they will be considered improper. An "examination" is defined as "any testing situation in which the
score will be used for credit in a course."
P L A G I A R I S M – Submission or presentation of a student assignment as one’s own in which substantial portions are
paraphrased without documentation or are identical to published or unpublished material from another source
(including another student’s work). An assignment is defined as “any materials submitted or presented by a student
for credit in a course.”
Discovery of plagiarism can result in a failing grade for that assignment. If a student is caught a second
time that student will receive a failing grade for the class.
ATTENDANCE
The college recognizes that regular attendance is the student’s responsibility. The instructor may evaluate
the lack of attendance in terms of the course requirements and take a reasonable course of action. A class
missed due to required participation in a verified school activity will not be considered an absence.
Students who miss class or are absent for any reason are still responsible for completing all course
requirements. Instructors no longer have the ability to drop you from a class. THIS IS IMPORTANT: If
you do not feel you can complete the class, please drop the class before the last day to drop because I
cannot drop you from the class.
D:\533575860.doc
7
EVALUATIONS
Students are strongly encouraged to complete evaluations at the end of the course. Evaluations are very
important to assist the teaching staff to continually improve the course. It is also important that you
provide feedback during the course that will help make your learning experience better. I am open to
constructive criticism and suggestions at all times. If I don’t know there is a problem, I can’t correct it.
My primary concern as a professor is for you to have a positive learning experience. You are my reason
for being here. So, please let me know how I can make your learning experience more valuable. End of
the semester evaluations are available online at http://evaluation.csi.edu. Evaluations open up two weeks
prior to the end of the course. The last day to complete an evaluation is the last day of the course. During
the time the evaluations are open, students can complete the course evaluations at their convenience from
any computer with Internet access, including in the Canyon open lab, the Library and the SUB. When
students log in, they should see the evaluations for the courses in which they are enrolled. Evaluations are
anonymous. Filling out the evaluation should only take a few minutes. Your honest feedback is greatly
appreciated.
DISABILITIES
Any student with a documented disability may be eligible for related accommodations. To determine
eligibility and secure services, students should contact the coordinator of Disability Services at their first
opportunity after registration for a class. Student Disability Services is located on the second floor of the
Taylor Building on the Twin Falls Campus. Contact Candida Mumford at 208-732-6291 or 208-734-9929
(TTY).
SOURCES OF ADDITIONAL HELP
ADC - Academic Development Center
Assistance with study skills, free tutoring, and campus testing center.
Meyerhoeffer building - ext. 6532/6530.
CAMPUS COMPUTER USE
The College of Southern Idaho has a number of computer labs available for student use. Students using
these labs may be required to meet certain entrance requirements and will be required to abide by the
campus computer policy available to them in the computer lab. The Library computer lab is considered
the actual computer lab for students and help is usually available there although they will NOT do your
homework for you.
The Computer Lab in the Canyon building is not staffed with people to help with your computer
problems. Contact me if you need assistance. If I am not available when you are in the lab, please
make an appointment with me when I am available and I will be happy to come to the lab to assist you.
No one in the Canyon computer lab is available to assist you with your homework. You may either
contact me or work with a tutor.
LIBRARY USE
Some research may be needed for completion of assignments. The use of the College of Southern Idaho
Library for this research is encouraged. Students may also use the Internet, being careful to access
reputable sources.
D:\533575860.doc
8