Education - Labour and Human Resource

Lahore - Pakistan
Phone: +923008477746 Email: [email protected] Skype: MIqbalCH00
 More than 15 years of experience in Project Management, Software Development, IT Solutions
implementation, Coordination and Leading Projects in Education, M&E, Assessments, Social
Developments and other domains.
 Having vast experience of Project Management and Execution of Project Development complete
cycle for Software Applications of different business domains including implementation of
Workflows, Billing Solutions, CRM, ERP, EMR, POS and Solutions for Education & Govt. Sectors.
 Extensive experience of delivering the Projects and enforcing Change Management Procedures,
Project Planning, Resource Management, Risk Management, Product Development and
Processes Improvement, prepare and manage Work Breakdown Structures; manage staffing
requirements, project scheduling, communication plan, associated quality plans and select, build
and motivate project team.
 Expertise in Agile and other SDLC methodologies and Project Management approaches. Have
managed/coordinated with off-shore teams (USA/Denmark/Egypt/KSA) for development,
implementations of projects.
 Extensive background in all phases of Software Engineering including Requirements Analysis,
Functional Specification, Design, Estimation, Development, Debugging, Testing, Documentation,
QA, Deployments and Applications Support.
 Development of web based as well as desktop applications. Development experience in
PowerBuilder, MS SQL Server, Oracle, Java, and .NET.
 Extensive experience of managing MSSQL Server and of writing stored procedures and triggers
in MSSQL Server, Oracle and Sybase SQL Anywhere.
 Extensive experience of Telecom Applications like Billing Solutions, CRM, Order Fulfillment
Workflows, Recharging of Customer Accounts, Billing Automations, Clients Management, SAVD
Process, Serial based Inventory Management, Scratch Cards Management, Pre-Sales Activity,
Customer Support, Telemarketing, SMS4Net, Automated Invoicing Modules, Workflow Engines
and Helpdesk Tools.
 Experience of Healthcare Solutions like EMR/EHR (Electronic Medical/Health Records), Practice
Management, Web-Rx Portal and Patient Portal.
 Experience of development and implementation of ERP solutions for Chemicals, Tanneries,
Manufacturing and Trading units of the industry.
 Very good team player; Having vast experience of managing Software Development, Project
Implementations, Applications Support, QA, Implementation, Business/System Analysts, Clinical
Support, Field and Operations teams.
 Having experience of Research and Development, Business Analysis, Reports Writing, Proposals
& SRS Writing, Conducting & Supervising Surveys.
 Masters in Computer Sciences, 1997, Quaid-i-Azam University, Islamabad – PAKISTAN.
 Certified .Net Specialists Program from eVenture Solutions. Course included [Microsoft Visual
Studio 2005; VB.NET, OOP in .NET, ADO.NET, ASP.NET, Windows Services, XML, UDDI,
WSDL, SOAP, Web Services, .Net Remoting, .Net Security]
 Microsoft Great Plains (Financial Module) from Proton Institute of Advanced Technology.
Course included [System Manager, General Ledger, Bank Reconciliation, Payables
Management, Receivables Management, Fixed Assets]
 Software Quality Assurance: Course included Software Quality, Software Testing Types/Levels,
Software Testing Methodologies, Test Plan, Writing Test Cases and Testing Lifecycle.
Technical Environment
& Technologies
Operating System
PowerBuilder; Microsoft .NET Framework; Java,
JIRA; MS Project; NOVO; TFS; MS Office; SPSS,
Microsoft SQL Server 2008/2012; Oracle 10/11g; Sybase SQL Anywhere,
Power Designer, Info Maker; MS Visio
PowerSoft (PowerBuilder, Info Maker, SQL Anywhere, Power Designer), Microsoft Visual
Studio; JBuilder; IIS, Tomcat Web Server
Windows 7, Windows 2003, Windows 2000, Windows 95/98, Windows NT, Windows XP
1. Has executed successfully many projects end-to-end in Telecom Billing Solutions
implementation at large operators.
2. Has implemented Healthcare solutions at many clinics and hospitals.
3. Designed and developed very complex workflow engines that drive all the teams in
an organized way to handle tasks and deliver services to customers in minimum
time and in an organized way
4. Had developed very comprehensive dashboards & reports for different systems to
give summary and detail level views of actual data and its visibility to teams and to
management and executives
5. Very good expertise for software quality assurance, testing methodologies, release
management and software configuration management
6. Had managed data synchronizations between the systems across the platforms, so
that changes made at one place are immediately available to all the end users of all
the systems and all teams are on same page.
7. Very good experience for design of Healthcare solutions including EMR, EHR, Patient
Portal, Web-Rx, Practice Management and Billing Solutions.
8. Have extensive expertise for Telecom/ISP Applications’ design, development &
9. Strong PowerBuilder background with strengths in debugging, troubleshooting,
power scripting, Data Windows Programming, Auto Mail sending and maintenance of
existing code. Extremely skilled in "quick fixes" under pressure.
10. Good experience of writing stored procedures triggers in MS SQL Server and Oracle.
11. Involved in database activities of Sybase SQL, Oracle 11g, which included
programming of stored procedures, triggers, and rules, as well as creation of tables,
views and indexes. Have used MS Access and MS SQL-Server 6.5 too. Presently
using Oracle 11g, MS SQL Server & Sybase, as well as other ODBC compliant DBs
12. Able to write programs in many languages, including PowerBuilder, Pascal, OracleDeveloper 2000, C++, VFP, and others. Can read and trace through code in most
languages given the syntax and structure of the language.
13. Application experiences includes, but not limited to, MS Word, MS Access MS Excel,
MS Outlook, Power Designer, Data Architect, Reverse Engineering and many others.
14. Very strong background of applications technical and database design.
15. Expertise to drive team to meet project timelines.
Employment History
 SynergicSoft Technologies (January 2013 to Date)
o Job Title: Projects & Applications Development Manager
o Job Responsibilities:
 Project Management: End to end execution of software projects relating to
Billing Solutions, Education MIS, CRM, POS, EMR and ERP.
 New Solutions & Enhancements: Providing software solutions as per new
requirements from clients and as per business needs. Analyzing business
requirements, work with business users to clarify requirements and provide
end-users with acceptable and standard solutions. Design and development of
application modules, reports, dashboards etc.
 To manage Software Development, QA, Implementation, Business Analyst and
Implementation Teams.
Sequel Systems, Inc. (2 Years & 4 Months {August 2010 to December 2012})
o Job Title: Project Manager
o Job Responsibilities:
New Solutions & Enhancements: Providing software solutions as per new
requirements from clients and as per business needs and as per new
certifications requirements from healthcare authorities. Analyzing business
requirements, work with business users to clarify requirements and provide
end-users with acceptable and standard solutions. Design and development of
applications, reports, dashboards etc.
 Software Quality Assurance: Manage applications quality assurances and make
sure stable release is available to clients/end-users. Overlook complete cycle of
requirements analysis, design, development, testing and deployment. Assist
end-users with UAT (User Acceptance Testing).
 Clinical & Implementation Tasks: Coordination for adding templates, health
education and clinical data in clinical libraries of EMR for SequelMed Clients.
Implementation of applications in production environment and conducting
walkthroughs and training sessions with users on release notes.
 Manage Applications, QA, Implementation, Business Analyst and Clinical Teams.
Mobilink / LINKdotNET Pakistan (12 Years {May-1998 to July-2010})
o Job Title: Manager - Applications & Development
o Job Responsibilities:
 New Solutions & Enhancements: Providing solutions as per new requirements /
business needs. Development of new applications; enhancements and new
versions of existing applications. To manage all internal developments for
providing solutions to all departments as per new business areas and needs.
 Applications On-going Support: To provide on-going support to all the
application users in acceptable resolution time.
 Coordinate with offshore Team: Coordination for new applications launching,
fixing issues with existing applications and receiving updates for new versions
from offshore team.
 Management, Administration & Support of all developed applications
 Manage Development and Applications Support Teams
Major Projects
Academics Information Management System implementation at Educational Institutes
Software solution for educations institutes (Schools, Colleges, Universities and Academies) is
developed end successfully implemented at different institutes. Main modules covered in this
system include Students Management, New Admissions/Enrollments, Fee Management,
Attendance Management, Academics Management, SMS Communication with Parents and
Students, Exams and Results Managements, Assessments, Progress Reports, Dashboards and
Graphs. This ERP solution is implemented in different schools, colleges and academies at
individual and multiple branches of the institutes.
CRM & Billing Solution implementation at Wi-Tribe Pakistan.
As a Project Manager, I has executed and supervised this project of successful implementation of
CRM and Billing Solution at Wi-Tribe Pakistan and replaced their already implemented Oracle BRM
Solution. Wi-Tribe had more than 1/2 million subscriber base and 400+ active system users of
different teams and operations who are using this solution.
EMR, EHR & Other Healthcare Solutions implementation at US based Clinics, Hospitals
and Practices
As a Project Manager and owner of implementation of EMR/EHR/Healthcare Solutions, successfully
deployed EMR/EHR on many Practices/Clinics and Hospitals in USA. For ONC Certified Meaningful
Use, coordinated between development teams and ONC authorities for getting EMR/EHR ONC
Billing; CRM; Services Monitoring Tool; Order Fulfillment; Provisioning; Synchronization
Tool; Orders Management; Telemarketing & MIS Helpdesk implementation at
LINKdotNET Pakistan
As Development Manager, developed and implemented end-to-end solutions at LINKdotNET
Pakistan. From Presales to Sales Bookings to Order Fulfillment to Provisioning to
Billing/Invoicing/Payments to Order Cancellation, all processes and procedures are automated in
this solution. This solution handles all type orders including DSL, WiMax, Ethernet, Wireless P2P,
Fiber, Web Solutions and Hosted Solutions etc.
Point of Sales, Purchases, Inventory and GL implementation at Gourmet Foods, KUMFURT
Shoes, Urban Soles
As Project and Development Manager, I had implemented different solutions of Point of Sales; ERP;
Purchases; Inventory Management and Accounting Modules at many local customers in Pakistan.
ISP Billing System / NETSel for WOL Telecom & National Telecommunication Corporation
Had designed and developed Billing Solution of ISPs and had implemented it at different customers.
Scratch Cards Management System for WOL Telecom Limited
Scratch Cards Management System is designed and developed for managing scratch cards
inventory, distribution, sales, commissions etc. This solution was implemented at WOL Telecom.
Water Billing System for Murree Municipal Corporation
I had designed developed and implemented solution for Water Billing at Murree Pakistan. This
solution is successfully working from 2002 onwards.
MIS and District Government Management System at S&GAD
Different modules for Transport Management, Accommodations and Individual Career Planning
Chart are developed and implemented at S&GAD department.
ERP implementation at Shafi Group & Chawla Group
As Project Manager and Development Manager, I had supervised and been involved in the analysis,
design, development, testing and implementation of Enterprise Resource Planning. ERP solution
consisted of Purchases, Payables, Inventory, Human Resources, Payrolls, General Ledger, Costing,
Production, Sales and Receivables modules. This ERP solution is implemented at Chemicals,
Tanneries and Manufacturing Units of Shafi Group and Dairy, Dying, Chemicals and Trading units of
Chawla Group.
Projects Booking Information System implementation at VIP Marketing
Solution of Bookings, Sales & Payments of different type projects including Housing Societies,
Plaza’s for VIP Marketing group was designed, developed and implemented successfully.
Personal Information:
Address: House No. 2, Opposite 93/B, Rehmanpura, Lahore - PAKISTAN.
CNIC No: 31304-2096160-1.
DOB: 05-January-1973.
Domicile: Punjab – Pakistan (Rahim Yar Khan).
Dr. Khalid Mahmood Ph.D.
Chief Executive Officer,
FAME Education Consultants (Pvt.) Ltd.
House 7/3, Noor Street, Skindar Malhi Road,
Gulberg II, Lahore, Pakistan.
Cell No. +92 333 5084314
Abdul Sattar Chaudhry
Project Director,
Unique Institute of Technology.
107-A New Muslim Town Wahdat Road,
Lahore, Pakistan.
Cell No. +92 300 4003211
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