MUHAMMAD IQBAL CHAUDHRY Lahore - Pakistan Phone: +923008477746 Email: iqbal.ch@hotmail.com Skype: MIqbalCH00 Summary More than 15 years of experience in Project Management, Software Development, IT Solutions implementation, Coordination and Leading Projects in Education, M&E, Assessments, Social Developments and other domains. Having vast experience of Project Management and Execution of Project Development complete cycle for Software Applications of different business domains including implementation of Workflows, Billing Solutions, CRM, ERP, EMR, POS and Solutions for Education & Govt. Sectors. Extensive experience of delivering the Projects and enforcing Change Management Procedures, Project Planning, Resource Management, Risk Management, Product Development and Processes Improvement, prepare and manage Work Breakdown Structures; manage staffing requirements, project scheduling, communication plan, associated quality plans and select, build and motivate project team. Expertise in Agile and other SDLC methodologies and Project Management approaches. Have managed/coordinated with off-shore teams (USA/Denmark/Egypt/KSA) for development, implementations of projects. Extensive background in all phases of Software Engineering including Requirements Analysis, Functional Specification, Design, Estimation, Development, Debugging, Testing, Documentation, QA, Deployments and Applications Support. Development of web based as well as desktop applications. Development experience in PowerBuilder, MS SQL Server, Oracle, Java, and .NET. Extensive experience of managing MSSQL Server and of writing stored procedures and triggers in MSSQL Server, Oracle and Sybase SQL Anywhere. Extensive experience of Telecom Applications like Billing Solutions, CRM, Order Fulfillment Workflows, Recharging of Customer Accounts, Billing Automations, Clients Management, SAVD Process, Serial based Inventory Management, Scratch Cards Management, Pre-Sales Activity, Customer Support, Telemarketing, SMS4Net, Automated Invoicing Modules, Workflow Engines and Helpdesk Tools. Experience of Healthcare Solutions like EMR/EHR (Electronic Medical/Health Records), Practice Management, Web-Rx Portal and Patient Portal. Experience of development and implementation of ERP solutions for Chemicals, Tanneries, Manufacturing and Trading units of the industry. Very good team player; Having vast experience of managing Software Development, Project Implementations, Applications Support, QA, Implementation, Business/System Analysts, Clinical Support, Field and Operations teams. Having experience of Research and Development, Business Analysis, Reports Writing, Proposals & SRS Writing, Conducting & Supervising Surveys. Education Masters in Computer Sciences, 1997, Quaid-i-Azam University, Islamabad – PAKISTAN. Trainings Certified .Net Specialists Program from eVenture Solutions. Course included [Microsoft Visual Studio 2005; VB.NET, OOP in .NET, ADO.NET, ASP.NET, Windows Services, XML, UDDI, WSDL, SOAP, Web Services, .Net Remoting, .Net Security] Microsoft Great Plains (Financial Module) from Proton Institute of Advanced Technology. Course included [System Manager, General Ledger, Bank Reconciliation, Payables Management, Receivables Management, Fixed Assets] Software Quality Assurance: Course included Software Quality, Software Testing Types/Levels, Software Testing Methodologies, Test Plan, Writing Test Cases and Testing Lifecycle. Technical Environment Languages/Tools & Technologies IDE Operating System Others PowerBuilder; Microsoft .NET Framework; Java, JIRA; MS Project; NOVO; TFS; MS Office; SPSS, Microsoft SQL Server 2008/2012; Oracle 10/11g; Sybase SQL Anywhere, Power Designer, Info Maker; MS Visio PowerSoft (PowerBuilder, Info Maker, SQL Anywhere, Power Designer), Microsoft Visual Studio; JBuilder; IIS, Tomcat Web Server Windows 7, Windows 2003, Windows 2000, Windows 95/98, Windows NT, Windows XP 1. Has executed successfully many projects end-to-end in Telecom Billing Solutions implementation at large operators. 2. Has implemented Healthcare solutions at many clinics and hospitals. 3. Designed and developed very complex workflow engines that drive all the teams in an organized way to handle tasks and deliver services to customers in minimum time and in an organized way 4. Had developed very comprehensive dashboards & reports for different systems to give summary and detail level views of actual data and its visibility to teams and to management and executives 5. Very good expertise for software quality assurance, testing methodologies, release management and software configuration management 6. Had managed data synchronizations between the systems across the platforms, so that changes made at one place are immediately available to all the end users of all the systems and all teams are on same page. 7. Very good experience for design of Healthcare solutions including EMR, EHR, Patient Portal, Web-Rx, Practice Management and Billing Solutions. 8. Have extensive expertise for Telecom/ISP Applications’ design, development & implementation. 9. Strong PowerBuilder background with strengths in debugging, troubleshooting, power scripting, Data Windows Programming, Auto Mail sending and maintenance of existing code. Extremely skilled in "quick fixes" under pressure. 10. Good experience of writing stored procedures triggers in MS SQL Server and Oracle. 11. Involved in database activities of Sybase SQL, Oracle 11g, which included programming of stored procedures, triggers, and rules, as well as creation of tables, views and indexes. Have used MS Access and MS SQL-Server 6.5 too. Presently using Oracle 11g, MS SQL Server & Sybase, as well as other ODBC compliant DBs 12. Able to write programs in many languages, including PowerBuilder, Pascal, OracleDeveloper 2000, C++, VFP, and others. Can read and trace through code in most languages given the syntax and structure of the language. 13. Application experiences includes, but not limited to, MS Word, MS Access MS Excel, MS Outlook, Power Designer, Data Architect, Reverse Engineering and many others. 14. Very strong background of applications technical and database design. 15. Expertise to drive team to meet project timelines. Employment History SynergicSoft Technologies (January 2013 to Date) o Job Title: Projects & Applications Development Manager o Job Responsibilities: Project Management: End to end execution of software projects relating to Billing Solutions, Education MIS, CRM, POS, EMR and ERP. New Solutions & Enhancements: Providing software solutions as per new requirements from clients and as per business needs. Analyzing business requirements, work with business users to clarify requirements and provide end-users with acceptable and standard solutions. Design and development of application modules, reports, dashboards etc. To manage Software Development, QA, Implementation, Business Analyst and Implementation Teams. Sequel Systems, Inc. (2 Years & 4 Months {August 2010 to December 2012}) o Job Title: Project Manager o Job Responsibilities: New Solutions & Enhancements: Providing software solutions as per new requirements from clients and as per business needs and as per new certifications requirements from healthcare authorities. Analyzing business requirements, work with business users to clarify requirements and provide end-users with acceptable and standard solutions. Design and development of applications, reports, dashboards etc. Software Quality Assurance: Manage applications quality assurances and make sure stable release is available to clients/end-users. Overlook complete cycle of requirements analysis, design, development, testing and deployment. Assist end-users with UAT (User Acceptance Testing). Clinical & Implementation Tasks: Coordination for adding templates, health education and clinical data in clinical libraries of EMR for SequelMed Clients. Implementation of applications in production environment and conducting walkthroughs and training sessions with users on release notes. Manage Applications, QA, Implementation, Business Analyst and Clinical Teams. Mobilink / LINKdotNET Pakistan (12 Years {May-1998 to July-2010}) o Job Title: Manager - Applications & Development o Job Responsibilities: New Solutions & Enhancements: Providing solutions as per new requirements / business needs. Development of new applications; enhancements and new versions of existing applications. To manage all internal developments for providing solutions to all departments as per new business areas and needs. Applications On-going Support: To provide on-going support to all the application users in acceptable resolution time. Coordinate with offshore Team: Coordination for new applications launching, fixing issues with existing applications and receiving updates for new versions from offshore team. Management, Administration & Support of all developed applications Manage Development and Applications Support Teams Major Projects Academics Information Management System implementation at Educational Institutes Software solution for educations institutes (Schools, Colleges, Universities and Academies) is developed end successfully implemented at different institutes. Main modules covered in this system include Students Management, New Admissions/Enrollments, Fee Management, Attendance Management, Academics Management, SMS Communication with Parents and Students, Exams and Results Managements, Assessments, Progress Reports, Dashboards and Graphs. This ERP solution is implemented in different schools, colleges and academies at individual and multiple branches of the institutes. CRM & Billing Solution implementation at Wi-Tribe Pakistan. As a Project Manager, I has executed and supervised this project of successful implementation of CRM and Billing Solution at Wi-Tribe Pakistan and replaced their already implemented Oracle BRM Solution. Wi-Tribe had more than 1/2 million subscriber base and 400+ active system users of different teams and operations who are using this solution. EMR, EHR & Other Healthcare Solutions implementation at US based Clinics, Hospitals and Practices As a Project Manager and owner of implementation of EMR/EHR/Healthcare Solutions, successfully deployed EMR/EHR on many Practices/Clinics and Hospitals in USA. For ONC Certified Meaningful Use, coordinated between development teams and ONC authorities for getting EMR/EHR ONC certified. Billing; CRM; Services Monitoring Tool; Order Fulfillment; Provisioning; Synchronization Tool; Orders Management; Telemarketing & MIS Helpdesk implementation at LINKdotNET Pakistan As Development Manager, developed and implemented end-to-end solutions at LINKdotNET Pakistan. From Presales to Sales Bookings to Order Fulfillment to Provisioning to Billing/Invoicing/Payments to Order Cancellation, all processes and procedures are automated in this solution. This solution handles all type orders including DSL, WiMax, Ethernet, Wireless P2P, Fiber, Web Solutions and Hosted Solutions etc. Point of Sales, Purchases, Inventory and GL implementation at Gourmet Foods, KUMFURT Shoes, Urban Soles As Project and Development Manager, I had implemented different solutions of Point of Sales; ERP; Purchases; Inventory Management and Accounting Modules at many local customers in Pakistan. ISP Billing System / NETSel for WOL Telecom & National Telecommunication Corporation Had designed and developed Billing Solution of ISPs and had implemented it at different customers. Scratch Cards Management System for WOL Telecom Limited Scratch Cards Management System is designed and developed for managing scratch cards inventory, distribution, sales, commissions etc. This solution was implemented at WOL Telecom. Water Billing System for Murree Municipal Corporation I had designed developed and implemented solution for Water Billing at Murree Pakistan. This solution is successfully working from 2002 onwards. MIS and District Government Management System at S&GAD Different modules for Transport Management, Accommodations and Individual Career Planning Chart are developed and implemented at S&GAD department. ERP implementation at Shafi Group & Chawla Group As Project Manager and Development Manager, I had supervised and been involved in the analysis, design, development, testing and implementation of Enterprise Resource Planning. ERP solution consisted of Purchases, Payables, Inventory, Human Resources, Payrolls, General Ledger, Costing, Production, Sales and Receivables modules. This ERP solution is implemented at Chemicals, Tanneries and Manufacturing Units of Shafi Group and Dairy, Dying, Chemicals and Trading units of Chawla Group. Projects Booking Information System implementation at VIP Marketing Solution of Bookings, Sales & Payments of different type projects including Housing Societies, Plaza’s for VIP Marketing group was designed, developed and implemented successfully. Personal Information: Address: House No. 2, Opposite 93/B, Rehmanpura, Lahore - PAKISTAN. CNIC No: 31304-2096160-1. DOB: 05-January-1973. Domicile: Punjab – Pakistan (Rahim Yar Khan). References: Dr. Khalid Mahmood Ph.D. Chief Executive Officer, FAME Education Consultants (Pvt.) Ltd. House 7/3, Noor Street, Skindar Malhi Road, Gulberg II, Lahore, Pakistan. Cell No. +92 333 5084314 Abdul Sattar Chaudhry Project Director, Unique Institute of Technology. 107-A New Muslim Town Wahdat Road, Lahore, Pakistan. Cell No. +92 300 4003211