Instructor’s Manual to accompany Electronic Commerce Seventh Annual Edition Electronic Commerce, Seventh Annual Edition Preface The Instructor Resources to accompany Electronic Commerce, Seventh Annual Edition, are published by Thomson Course Technology. PowerPoint Presentation, Test Bank Instructor’s Manual, Distance Learning Chimborazo, LLC COPYRIGHT © 2007 Thomson Course Technology, a division of Thomson Learning. Thomson Learning is a trademark used herein under license. Printed in the United States of America 1 2 3 4 5 6 7 8 9 BM 10 09 08 07 06 For more information, contact Thomson Course Technology, 25 Thomson Place, Boston, Massachusetts, 02210. Or you can visit us on the World Wide Web at www.course.com. ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, Web distribution, or information storage and retrieval systems without the written permission of the publisher. Some of the product names used in this book have been used for identification purposes only and may be trademarks or registered trademarks of their respective manufacturers and sellers. Disclaimer Thomson Course Technology reserves the right to revise this publication and make changes from time to time in its content without notice. ISBN: 1-4188-3704-0 Printed in the United States of America. 10 9 8 7 6 5 4 3 2 iv Electronic Commerce, Seventh Annual Edition Preface Preface: How to Use the Instructor’s Manual The Instructor’s Manual for Electronic Commerce, Seventh Annual Edition is created to provide you with ideas for teaching a course in electronic commerce. After this brief overview, an example course syllabus is included (in a separate file) followed by teaching ideas presented in a chapter-by-chapter format, which include the following: Lecture and class presentation ideas Teaching Tips Quick Quizzes Topics for class discussion Additional Resources Key Terms Solutions (separate files) The lecture presentation ideas follow the section-by-section format of the book and are intended to give you a range of ideas for your classroom presentation. These can be supplemented with the PowerPoint slides that are included in the Instructor’s Resource. You may want to add your own slides as you develop the course and expand on the lecture ideas. Students often learn from open discussion of technology topics. For this reason, there are many discussion topics that you can present to the class. These topics may require students to solve a problem, work through a new direction, or even attempt to predict the future. All of the discussion topics are meant to be thought provoking and to help students apply what they are learning. Each chapter in the Instructor’s Manual also includes a set of interesting Additional Resources, which are Web links to topics of interest. Finally, a list of definitions of Key Terms is included for each chapter. Electronic Commerce, Seventh Annual Edition presents an exciting set of topics and the author believes that you will share in the excitement. We wish you an enriching course experience and we thank you for selecting our book. v Electronic Commerce, Seventh Annual Edition Preface Technical Support for Course Technology Products Course Technology is committed to supporting professors who adopt our products. In addition to the supplemental materials you are now holding, we provide technical support by phone, by mail, and by fax. Our telephone support staff is available to answer your questions about our products and their use in the classroom. While we do not provide direct support to student users, we are happy to provide help to instructors and to staff of campus microcomputer labs. Please encourage students to direct their questions to you or to lab staff. If you have a technical problem, we recommend the following: First, check the textbook that accompanies the software. Many software products include on-line help. If the answer is not available in the printed materials, try using the Help feature of your software. Feel free to call Course Technology's technical support lines during business hours (9 AM to 5 PM Eastern time), Monday through Friday. Be prepared to describe which product you're working with, the hardware you're using, and the problem you're having. We also encourage you to call or write us and report on how you've been using our products in the classroom. We'd also be glad to share techniques that other instructors have used. Note: For Course Technology products that include software, support is available only from Course Technology. Your software license does not entitle you to support from the original software developer. We will do everything we can to answer your questions, including, when necessary, contacting the original software developer for you. Technical Support Addresses and Phone Numbers Main support help line: (800) 648-7450 E-mail address: CT.techsupport@thomson.com Technical Support is available business hours (Eastern time) Monday through Friday. Mailing address: Technical Support Course Technology 25 Thomson Place Boston, MA 02210 vi