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ABS2000
Moving Airfreight Forward
System Overview – non-UK
Airports Bureau Systems Limited
Headline House
Chaucer Road
Ashford
Middlesex.
U.K.
TW15 2QT
Tel: +44 (0)1784 425400
Fax: +44 (0)1784 425414
howard@abs2000.co.uk
Copyright © Airports Bureau Systems Limited 2004
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
Page 2
Table of Contents
1.
EXECUTIVE SUMMARY .........................................................................................3
2.
ABOUT ABS ...............................................................................................................6
3.
ABS PRODUCT INFORMATION ...........................................................................7
3.1
FUNCTIONAL OVERVIEW .............................................................................................................................. 7
3.2
SYSTEM CONTEXT AND INTERFACES ......................................................................................................... 7
3.3
SUMMARY LIST OF SYSTEM FUNCTIONALITY............................................................................................ 8
3.4
IMPORTS ............................................................................................................................................................ 8
3.5
EXPORTS ......................................................................................................................................................... 19
3.6
ADDITIONAL FUNCTIONS ........................................................................................................................... 28
4.
SYSTEM HARDWARE AND SOFTWARE ........................................................... 31
4.1
OVERALL OBJECTIVES ................................................................................................................................. 31
4.2
SYSTEM HARDWARE AND SOFTWARE ...................................................................................................... 31
4.3
DATABASE ...................................................................................................................................................... 33
4.4
NETWORK ...................................................................................................................................................... 33
APPENDIX A .................................................................................................................... 35
APPENDIX B .................................................................................................................... 36
Version: 2.0
Updated: 1/1/2004
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
1.
Page 3
EXECUTIVE SUMMARY
The air logistics industry is operating in a highly competitive environment. Rapid
consolidation of players, ever increasing demands of Customs authorities and the need to
continually improve service quality whilst reducing costs, are driving the investment in
technology and systems for cargo airlines, handling agents and forwarders. Many of the larger
organisations are not just tweaking their products but attempting to make major step changes
in service and quality. Major investments are being made in buildings, systems and staff.
Airports Bureau Systems Ltd (ABS) is the leading supplier of air cargo computer systems to
the UK air-logistics market and with recent additions oversees is enabling its customers to
improve their service and products at an affordable cost. Our customer list includes airports
(including Luton, Bristol, Prestwick), airlines (inc. United, EL AL, Virgin Atlantic, British
Airways, Air Canada, PIA, MEA), handling agents (inc. Servisair, Menzies World Cargo, Plane
Handling, Aviance) and forwarders (inc. Danzas, BAX Global, GeoLogistics). Overseas we
have installations in Barcelona, Madrid, Nairobi, Bahrain, Melbourne and Sydney, plus 3
installations in Ireland.
Our customers invest in ABS2000 because they need to compete effectively and efficiently
with their counterparts in the industry. Therefore the system has to excel in many areas,
including:

Meeting the demands of the customers;

Protect existing business and support the acquisition of new customers by providing a
level of service, facilities, speed, reliability and flexibility that create a persuasive selling
proposition;

Enable the efficient management of the business through the interpretation of analytical
reports derived from the systems database of transactions;

Control revenues through the effective administration and application of agent and airline
prices for services delivered;

Project the image of the customer as a modern, pro-active logistics company fully
participating and investing in Europe’s trade, industries and future.
The ABS2000 system provides the air cargo functionality required for airline operations, airline
handling or general cargo handling operation. With its wide base of internationally accepted
messages, ABS2000 provides the “one-stop” solution to airline and airport cargo handling.
The ABS2000 system is a multi-shed, multi-airline system; therefore many operating centres
can be managed from a single file server.
The system has been designed on an open architecture platform, with electronic inter system
message links with airline customers that utilise IATA Cargo-IMP or EDIFACT standard
messages via the SITA and/or local community networks (for example, CCS-UK in the UK).
The system is flexible and of modular design, enabling the rapid development and interfacing
of additional functions.
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Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
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ABS provides a comprehensive implementation support package with on-site user training. In
most cases, this provides the most cost-effective and reliable method, but where language may
be a barrier, ABS is able to ‘train the trainers’ and provide training documentation which can
be translated to meet local requirements.
The implementation time scale is likely to depend on the time taken to obtain network circuits
and equipment. Certainly, ABS will be able to cut over a bureau service within 2-3 weeks of
the technical infrastructure being confirmed as acceptable. Converting from a manual system
to automation usually takes about 2 months, including planning, installation, training all shifts
and documenting the new procedures.
Key ABS Service Features:
 ABS is a not-for-profit organisation, enabling greater funding of product enhancements.
 The ABS Board comprises senior managers/directors of its key shareholders/customers.
 ABS is a Trade body representing UK transit sheds in key developments (e.g. with
Customs).
 ABS is focussed solely on the air cargo market, thus no clash for resources/investment
funds.
 Established bureau service available.
 User Group, run by the users.
 Help desk with 24-hr support available (with business as well as technical expertise).
 Support team dedicated to ABS 2000.
 Continuous enhancements to meet UK and European regulatory changes.
 In use at all major UK airports; many large customers are heavily dependent on the
system.
 ABS 2000 already interfaced to Customs systems in Ireland, Spain, UK and Australia.
ABS2000 is a functionally rich cargo handling system designed to meet the needs of an airline
or cargo general handling agent. However, note that ABS does not provide financial ledgers,
and that this function can be controlled by standard packages, such as SAGE.
Adoption of the ABS cargo system will enable its customers to:


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Enhance customer service, by automating paper transactions, speeding up
transmission of tracking information and achievement of customs approvals;
Control handling revenues;
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402


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Manage the cargo business from receipt to delivery by the provision of key functions
that match the best practice processes and on-line access to information that a leading
provider of cargo services requires;
Simplify user training through a logical, easy to use graphical interface (text mode
available).
It is expected that the introduction of an easy to use, fully Customs integrated computerised
cargo system will significantly enhance any users position in the air logistics industry. The
adoption of the ABS system will enable the user to introduce faster processing and transfer of
shipments. Together with the associated electronic Customs processing and RF technology, it
is expected that ABS would be a major asset to prospective customers who are at the leading
edge of the industry in terms of quality of service and technology employed.
Version: 2.0
Updated: 1/1/2004
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
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ABOUT ABS
In November 1991, airlines, handling companies and large agents with approved customs
bonded cargo sheds who did not have their own electronic cargo systems at UK Airports,
used a bureau service provided by British Telecommunications (BT) known as ACP 90.
At that time UK Customs decided to develop a large new automated service covering a
wide range of customs activities which dictated the need for replacement of ACP 90. It
was therefore necessary to provide a replacement service for the cargo handling bureau
system provided by BT as part of ACP90.
Airport Bureau Systems Limited was established as an agent for twenty companies
(airlines, handling companies, agents with bonded premises) to enter into a Software
Development Agreement with BT (now Syntegra) to design, write and implement the
ABS2000 software programme and for ABS Limited to subsequently provide a
maintenance and support service.
The software program, based on a distributed network service, was completed and
installed into live operation in December 1993. Its user base has since extended to other
companies engaged in cargo shed operations in the UK and overseas and the system has
been developed to operate in dumb terminal mode or with a graphical user interface. A
list of current users is attached as Appendix A.
ABS has fifteen of the original participants as shareholders, i.e. airlines, handling
companies and agents. ABS staff maintain and support the ABS2000 system and the
Board is made up of existing users who direct developments and investment in the
product.
Today, ABS is the prime provider of air cargo handling software to the UK’s handling
agents and transit shed operators. The product, ABS2000, is installed on 4 continents and
supported by a professional team of software engineers. The company has evolved from
its original intended role as a “collective agent” enabling the development of the ABS
system, into a small software house with a successful niche product.
ABS Limited is managed by a Board of Directors drawn from its key shareholders and/or
users together with an independent Industry representative.
ABS Limited is a non-profit making organisation that acts on behalf of its shareholders
and founder members.
Version: 2.0
Updated: 1/1/2004
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
3.
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ABS PRODUCT INFORMATION
3.1
Functional Overview
The ABS2000 system is designed for airports, airlines and cargo handling companies. The
system is ORACLE-based, running in a UNIX operating environment. It is a multi-site,
multi-user system and can be implemented in a number of different configurations designed
to suit the client’s requirements. For example, the system may be centrally located with
facilities operating remotely either in a client/server mode, or directly from the central server
(via browser based technology). Alternatively, a distributed configuration is available with
local sites maintaining their own database and these in turn may or may not update a central
system.
ABS also offer an application service provider (ASP) or ‘hosted’ option, for those customers
who do not wish to invest either in hardware or technical resources to support the system. .
The ABS2000 system provides all the cargo inventory management functionality required for
airline operations, airline handling or general cargo handling. With its wide base of
internationally accepted EDI messages, ABS2000 provides the ‘one-stop’ solution for all
companies involved in the physical handling of air cargo.
Among the facilities provided by ABS2000 are full reservations, inventory management and
warehouse control, consignment tracking, flight management and information, full airlinetype export functionality, connection to the SITA networks, and attainment of Customs
clearance. ABS2000 already has a vast number of proven EDI connections to airlines and is
approved with the Customs departments of several countries. Within the UK, an additional
benefit is the ability to use CCS-UK for messaging.
3.2
System Context and Interfaces
The diagrams below show the context of the Cargo Handling system. It shows how the
system integrates with the logistics chain.
(a)
Logistics Chain
Exporter
Freight forwarding agent
Air waybill or
Bill of Lading
Handling Facility
Shipping Line or Airline
Inbound Transit shed
Manifest
Customs Authority
Clearing Agent
Importer
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Customs
Declaration
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
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ABS2000 Working Procedures - UK Networks
Lands
Into
Warehouse
(2)
Into
DataBase
(3)
Into
CHIEF
/ccs-uk
(1)
Customs Database Updated
Data
Entry
(4)
CHIEF/
CCS-UK
(5)
(6)
3.3
Customs
Module
Message to consignee / agent
Checks
DataBase
Releases
Onto
Entry made and Duty/ Vat Assessed
Automated Customs Release on
ABS System upon
confirmation from Customs
ABS system checks for
commercial release prior to delivery
To Importer
Summary List of System Functionality
The following is a summary of the functionality that is provided in the current standard release
(Version 8.2) of ABS2000. The system offers full functionality for dealing with the processing
of import and export cargo, including the provision for full Customs control through until
final release. The system is able to receive details of incoming flights (via a FFM message)
from airlines or handling agents, via the SITA network.
3.4
Imports
The main purpose of the ABS2000 Import(s) component is to enable the efficient
management and movement of freight through the user's warehouse, from initial capture of
the air waybill details and check-in of the goods, through to delivery and subsequent archive.
In order to achieve the successful flow of freight through the warehouse each consignment
must achieve 3 statuses (3 for international consignments and 2 for EU or Domestic
consignments), and subsequently be delivered. These statuses are:
Status 1: Number of Pieces Expected must equal Number of Pieces Received
Status 2: Shed Operator Release
Status 3: Customs Release (for international consignments)
On achieving the required number of statuses, a release document is automatically produced
which tells the transit shed operator (TSO) that the goods can be delivered. Alternatively, the
system can be set so that release notes are only printed when the forwarder is at the shed
awaiting the shipment. This is known as Status 4.
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4.4.1 Create Import Consignment
This is the driving function behind the Import component. The function is used to create
an import consignment either as a BASIC air waybill (‘simple’ airline-issued air waybill, with
no house air waybills linked), or as a MASTER (master air waybill: MAWB) with HOUSE
(house air waybill: HAWB). It is not possible to create a MASTER without HOUSE, or a
HOUSE without a MASTER.
The details input relate to the waybill, and contain all details necessary to inform the relevant
Customs authority of the consignment.
The import consignment can be created as ‘Pre-Arrival’ or ‘Post-Arrival’.
The consignment can also be created as a Through Transit, or as a Terminating consignment,
and can be domestic, of EU origin, or International.
It is possible that prior to entering data onto this form, that the consignment was already
created by electronic means (e.g. on receipt of a FFM manifest message or a FWB air waybill
inter-system message from another system). If so, these details will appear on the screen when
record display is first requested.
It is also possible that packages have been checked in prior to the creation of the consignment
record within the system. The Create Import Consignment function is still used in this
instance to update the Package Only record with full consignment details.
By using this function, Status 1 can be set if all packages had previously been checked in, and
the creation set the number of pieces expected to be the same as the number of pieces
received. Status 2 could be set if wished. For example, if the agent is creditworthy, or if the
warehouse operator overrides the status of an uncreditworthy agent, or alternatively if the
consignment is a transit movement and the onward carrier has been nominated.
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Airports Bureau Systems Ltd
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There is a system parameter (configured in System Set-up) which if set will trigger a FSU
message to be sent to the carrying airline as a result of this transaction.
4.4.2 Amend Import Consignment Details
This facility is used to enable the user to amend an import consignment once it has been
created on the ABS2000 system. The user is able to amend most details, subject to validation
rules which place restrictions on amendment if, for example, a Customs entry has been made,
or the consignment has been cleared. The user can also amend the key of the consignment.
Certain consignment details, which cannot be amended by this function, have bespoke
functions which enable the amendment. This includes Re-nomination of the Paying Agent,
and increasing the number of packages received.
This function is also used to delete consignments, although this is only carried out in
exceptional circumstances. Deletion of the record from the database is normally carried out
when the record is archived. In certain cases the delete function does not physically delete the
record, but de-activates the record, and as a result the record will be subsequently archived.
Certain amendments could result in Status 1 or Status 2 being set.
4.4.3 Package Check-In
Package Check-In is used by the TSO to record the arrival of pieces for an Import
Consignment into the warehouse. At the same time the user is able to record the storage
location of those pieces received, together with confidential and non-confidential text relating
to the consignment.
The input can be made for a single BASIC or HOUSE consignment, or for a consolidation. If
the input is made for a consolidation, the user can register the consignment as fully received by
entering the number of pieces on the MASTER so that the sum of packages received on the
houses plus the entered number of pieces equals the number of pieces expected on the
MASTER.
Once the number of pieces checked in equals the number of pieces expected, Status 1 is
achieved.
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Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
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There is a system parameter (configured in System Set-up) which if set will trigger a FSU
Message to be sent as a result of this transaction.
4.4.4 Goods Delivered
The Goods Delivered function allows the user to record the number of pieces from an import
consignment which leave the shed following production of the release authority. This will be
recorded against the import consignment at entry level.
The input can be made for a single BASIC, HOUSE or SPLIT consignment, or for a BASIC
or HOUSE which has been split, or for a consolidation as a whole.
There is a system parameter (configured in System Set-up) which if set will trigger a FSU
Message to be sent as a result of this transaction.
4.4.5 Produce Release Documentation
This function allows the user to configure the system so that Release Notes are produced on
demand when an agent arrives to collect freight.
The user inputs the agent code, and a list of shipments ready for collection is displayed. The
user selects the shipments which the agent will collect, and the ABS2000 system produces
release documentation for the shipments.
Part Releases may also be recorded here.
The shipments processed are automatically marked as delivered as a result of this input.
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Airports Bureau Systems Ltd
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There is a system parameter (configured in System Set-up) which if set will trigger FSU
message(s) to be sent as a result of this transaction.
4.4.6 Record Agent Re-nomination
This function is used to re-nominate the paying agent for an import consignment record. This
may be necessary if the nominated agent changes after originally recording the consignment,
or if on creation the operator was unaware of the paying agent but has now received this
information.
The paying agent information is also used to assist the operator in determining whether to
allow the consignment to be released. If the nominated agent is not creditworthy, the
consignment can be held by the operator (even though it has been cleared by Customs) until
payment is arranged.
The re-nomination to a creditworthy agent may result in Status 2 being set.
There is a system parameter (configured in System Set-up) which if set will trigger a FSU
Message to be sent as a result of this transaction.
4.4.7 Maintain Shed Storage Location
A warehouse operator will use this function when he wishes to record a change to the storage
locations of import consignment pieces held in the transit shed.
4.4.8 Maintain Split
The Maintain Split function is used to split an import consignment for Customs entry
purposes. This may be required if there are a number of Customs entries against a single
consignment, or if the import consignment does not fully arrive, and the agent requires to
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Airports Bureau Systems Ltd
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obtain clearance on those pieces that have arrived. In this instance he may split the
consignment to reflect the actual number of pieces arrived, and then make the entry
accordingly.
Whatever the reason, the Split is created to reflect the number of pieces to be defined in the
Customs entry in order to enable release. For this to happen, the consignment record must
already exist at the level describing the actual pieces (i.e. at BASIC or HOUSE level).
As well as being used to create the split, this function is also used to add further details to the
split, such as Special Handling Codes, or Number of Pieces Received.
If a consignment is split, release must be attained at the split level.
4.4.9 Request Part Release
This function is used when the user wishes to create a part release record for an import
consignment held at entry level. This will normally be done in order to enable a release
authority to be produced for some, but not all the pieces which make up a consignment. This
will happen if, for example, the entry has been made, but not all pieces making up the entry
have arrived in the shed. Those goods can then be delivered.
The function will enable the user to create a part release record with details of the number of
pieces in that part release.
4.4.10 Amendment of Status 2
This function is used to enable the user to set or unset Status 2 on an import consignment.
The achievement of Status 2 is necessary before a consignment can be released. Status 2
indicates that the TSO is willing to release the consignment to the representative of the paying
agent, or to allow the consignment to be released for transit, subject to all consignments
having arrived and Customs clearance being granted. In the case of a consignment for which a
Customs entry has been lodged, it normally means that the TSO has made arrangements with
the nominated agent for payment of storage and/or carriage fees.
4.4.11 Interrogation of Import Data
This function is used to interrogate the data relating to an import consignment. Full
interrogation facilities are provided, but is should be noted that certain information is only
available to the System Supervisor.
The import consignment can be a MASTER, BASIC, HOUSE, or SPLIT, or if the
consignment has been part-released the part-release details can be interrogated.
4.4.12 Flight Arrival
This function enables the user to record the arrival of an inbound flight. In doing this, the
user is able to indicate against each consignment recorded for that flight that the consignment
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Airports Bureau Systems Ltd
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has now arrived. Until the consignment is identified as being 'post-arrival' it cannot be
released by Customs.
Should any of the consignments not be in a condition, then those consignments are listed on
an error report.
4.4.13 Consignment Interrogation
This function is used to retrieve consignment from a variety of sources including:



ABS2000 Import or Export Database (Live or Archive)
Local community database (e.g., CCS-UK, in UK operations)
Airline systems.
The ABS2000 interrogation is similar to the Interrogation of Import and Export data, except
that both the import and export databases (live and archive) for all sheds on the system are
searched.
Interrogation of airlines systems and local community databases use interactive EDI
techniques to perform remote interrogation. This involves constructing the appropriate
interrogation message and transmitting this to the destination system. The user has the option
to wait for a reply, which would be displayed on the interrogation screen, or quit and receive a
printed report of the interrogation.
Interrogation of an airline system uses FSR/FSA messages (Status Request and Answer) and
works at BASIC or MASTER level. ABS2000 converts the message into text which is
displayed or printed.
4.4.14 Request/Amend Transhipment Request
This function is used when a TSO, acting as agent for the consignment, wishes to move an
import consignment, under bond, to a foreign airport.
The function marks the consignment that a request for removal has been made to a local
Customs authority. This ruling is notified to the user making the input, either directly to the
screen, or is printed out in the form of a report.
4.4.15 Request/Amend Inter-Airport Removal
This function is used when a TSO, acting as agent for the consignment, wishes to move an
import consignment, under bond, to another UK airport.
The function marks the consignment that a request for removal has been made to a local
customs authority. This ruling is notified to the user making the input, either directly to the
screen, or is printed out in the form of a report.
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Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
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4.4.16 Request Inter-Shed Removal
This function is used when a TSO, wishes to move an import consignment, under bond, to
another shed on the same airport.
The function marks the consignment that a request for removal has been made to a local
customs authority. This ruling is notified to the user making the input, either directly to the
screen, or is printed out in the form of a report.
4.4.17 Reprint Release Authority
This function allows the user to reproduce one of the three types of removal authority reports
(i.e. Release Note, Transfer Manifest, or Removal Authority). This may be needed in case of
loss or damage to the original document. Alternatively, a reprint may be required in order to
correct some invalid entry or error discovered on the first print out.
The only distinction between the original removal authority and the duplicate, is that the
reprinted copy is marked with “REPRINT”.
The removal authority is normally produced as a result of a consignment becoming ready for
release.
4.4.18 Manual Input of Customs Status
This function is a fallback function, likely to only be used by the System Supervisor.
The function is used to allow the manual input of the latest Customs status of an import
consignment. There are a number of possible statuses (each held in the Customs Action Code
file). Each status indicates the latest Customs action, and could, for example, indicate
Customs clearance or acceptance of an entry.
The function will normally only be used if the normal means to attain Customs status is
unavailable, and as a result the release authority cannot be produced. This could be due to a
number of reasons, the most likely being that the connection between the Community
database and ABS2000 is temporarily inoperative. Other possible reasons are that the
ABS2000 (or the Community) database has been corrupted, or the Community database
system is sending invalid ISMs’ due to a software error.
The normal means of achieving Customs status is via the Cargo-Imp FSN inter-system
message.
4.4.19 Closure of Unfinalised Split
This function is used when a TSO wishes to close a particular Split for Entry record. It will
normally only be used by the System Supervisor as part of an exercise to ‘tidy’ the database.
The function may be required if a consignment was split, in order to reflect the number of
pieces arrived or expected to arrived in the shed, and to allow entry to be made for the pieces
on hand. It could be that if the final part (i.e. split) of the consignment does not arrive.
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ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
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Should this happen, there is thus a need to close the Split, otherwise it will remain on the
database indefinitely.
The function will close the split, together with the parent record, and render it unavailable for
further processing by functions other than interrogation.
4.4.20 Interrogate of Import Archive Data
This function is similar to the Interrogation of Import Data (see 2.4.10), except this function is
used to interrogate Import consignments which have been archived.
Archived records are either held on the ABS2000 database, or are removed from the on-line
database and copied to magnetic media (such as tape or floppy disk). If the user wishes to
interrogate a consignment on such a medium, he must first load it onto the ABS2000 database.
For details of how to do this refer to the Operator Guide.
4.4.21 Status 1 Not Achieved in 24 Hours Report
This function is used to generate the Status 1 Not Achieved Within 24 Hours of Record
creation report, which details all import consignments (BASIC, HOUSE, or SPLIT) that have
not achieved Status 1, 24 hours after the record was created.
The report can be run at any time, and provides useful statistical information.
consignments that have appeared on this report previously are marked.
Those
4.4.22 Imports Not Entered Within 7 Days Report
This function details all import consignments that have not been the subject of a Customs
entry 7 days or more after achieving Status 1.
The report can be run at any time, and provides statistical information. Those consignments
that have appeared on this report previously are marked.
4.4.23 Goods Not Delivered After Clearance Report
This function details all consignments that have not been delivered 2 days after Customs
clearance was granted.
The report can be run at any time and provides statistical information.
4.4.24 Advice of Delayed Clearance Report
This function is used to generate the Advice of Delayed Clearance Report, which details all
consignments that have not been cleared 24 hours after Customs entry was made.
The report can be run at any time and provides statistical information.
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Airports Bureau Systems Ltd
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4.4.25 Imports Period Summary
This function is used to generate the Imports Period Summary Report, which provides the
TSO with an analysis report for import consignments over a given period. These details can
be from both the active database, and from the on-line archive database.
The report provides an analysis of import consignments sub-divided by inward carrier, agent
and the zone of the airport of origin. Transit consignments for each carrier are also listed by
airport of origin zone.
The report can be run at any time and provides statistical information.
4.4.26 Full List of Special Handling Codes (HSPs)
This function is used to generate a report detailing all Special Handling Codes available on the
ABS2000 database.
The report can be run at any time and provides statistical information.
4.4.27 Transhipments Delivered Report
This Report details all transhipments that have been delivered after a user-defined period.
The report can be run at any time and provides statistical information.
4.4.28 Status 1 Not Set After 7 Days Report
This function is used to generate the Status 1 Not Set After 7 Days Hours of Record Creation
report, which details all import consignments (BASIC, HOUSE, or SPLIT) that have not
achieved Status 1, 7 days after the record was created.
The report can be run at any time, and provides statistical information.
4.4.29 Imports Bond Check
This function is used to generate the Imports Bond Check Report, which provides the
warehouse operator with an analysis report for all import consignments that remain
undelivered.
The report can be run at any time and provides statistical information.
4.4.30 Status 1 Flight Check
This function is used to generate the Status 1 Flight Check Report, which provides the
warehouse operator with an analysis report for each import flight. Detailing the status of each
consignment from a user specified flight.
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The report can be run at any time and provides statistical information.
4.4.31 Imports Summary Report
This function is used to generate the Imports Summary Report, which provides the warehouse
operator with an analysis report for import consignments over a given period. These details
can be from both the active database, and from the on-line archive database.
The report provides an analysis of import consignments sub-divided by inward carrier.
The report can be run at any time and provides statistical information.
4.4.32 Imports Manifest Report
This function provides the warehouse operator with an analysis report for import
consignments over a given period. These details can be from both the active database, and
from the on-line archive database.
The report provides an analysis of import consignments sub-divided by inward carrier and
inward flight.
The report can be run at any time and provides statistical information.
4.4.33 Imports Manifest Statistical Report
This function is used to generate the Imports Manifest Statistical Report, which provides the
warehouse operator with an analysis report for import consignments over a given period.
These details can be from both the active database, and from the on-line archive database.
The report provides an analysis of import consignments sub-divided by inward carrier, inward
flight and individual consignments.
The report can be run at any time and provides statistical information.
4.4.34 General Interrogation of Import Data
This function is used to interrogate the data relating to an import consignment. Full
interrogation facilities are provided. Any part of information may be used to retrieve records
(i.e. all records for agent XYX, all records from carrier ABC)
The import consignment can be a BASIC, HOUSE, or SPLIT.
4.4.35 Interrogation of Shed Storage Locations
This function is used to interrogate the data relating to a shed storage location. Full
interrogation facilities are provided. Any part of information may be used to retrieve records
(i.e. all records for location XYX, all records with prefix ABC).
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3.5
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Exports
The main purpose of the ABS2000 Exports component is to enable the efficient management
and movement of freight through the ABS2000 user's warehouse, from initial creation of
flights, through creation of export consignments and reservation onto flights, allocation to a
flight, Flight Tally and Manifest production, through to recording flight departure and
subsequent archive.
3.5.1 Maintain Flight Details
This function enables the user to create and amend details of an export flight, including the
maintenance of its offload points, weight and volume limits, and scheduled times of departure
and arrival.
3.5.2 Maintain Reservations
This function enables the user to reserve space for a consignment on an export flight, prior to
allocation. It may also be used to cancel, delete or amend the details of an existing reservation.
When making a reservation, the consignment details may not exist on the database, in which
case they are created and the reservation established. Alternatively, an existing, unallocated
consignment may be reserved to a flight.
The space (weight and volume) may be reserved at any time prior to allocation to flight. The
reservation details are then taken into account when calculating available space for other
consignments that are subsequently reserved or allocated to the flight.
There is a system parameter (configured in System Set-up) which if set will trigger a
FSU(BKD) Message to be sent as a result of this transaction.
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3.5.3 Create/Amend Export Consignment Details
This function enables the user to create, amend, close or short-ship export consignment
details, by entering details of the goods and/or documents received at the transit shed. This
input is sometimes known as ‘Reception’.
There is a system parameter (configured in System Set-up) which if set will trigger a FSU
Message to be sent as a result of this transaction.
3.5.4 Request Load Tally
This function enables the user to request a load tally for a flight. A re-tally may also be
requested for a flight that has been tallied earlier.
The tally is a list of consignments allocated to a flight (i.e. all consignments allocated to each
offload point on the flight), or to a specified offload point on the flight. The consignments
may be allocated either directly as 'loose' cargo, or indirectly via a ULD.
The report may be produced for:
 Consignments not previously tallied for the whole flight. The report is entitled
'CARGO TALLY';
 Consignments not previously tallied for an offload point on the flight. The report is
entitled 'CARGO TALLY FOR A SINGLE DESTINATION'
 A re-tally of all consignments on the flight, including those not previously tallied. The
report is entitled 'COMPLETE TALLY';
 A re-tally of all consignments for an offload point on the flight, including those not
previously tallied. The report is entitled 'COMPLETE RETALLY FOR A SINGLE
DESTINATION'.
Reserved and inhibited consignments are not included on the report.
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3.5.5 Produce Flight Manifest
This function enables the user to request outstanding manifests for an export flight prior to
flight departure. Specifying certain data items may restrict the consignments shown on the
manifest. The function may also be used to re-manifest consignments for which a manifest
has already been produced.
The function is invoked upon user selection from the Exports Menu. It may also be invoked
by other functions where consignments or ULDs may be allocated to a flight.
Inhibited consignments do not appear on any manifest or re-manifest.
3.5.6 Maintain Flight Gone
This function is used when a transit-shed operator records an export flight as having departed.
The function can also be used by the transit-shed operator to reset an earlier flight gone input.
This secondary function is known as flight put-back.
If the facility is used for flight put-back, the export flight is marked as having not departed. All
export consignments allocated to the flight (either directly as loose cargo or via ULD) and any
ULDs are also unmarked.
There is a system parameter (configured in System Set-up) which if set will trigger a FSU
Message to be sent as a result of this transaction.
The system can be configured to automatically send an electronic airline flight manifest
message (FFM) when the flight gone input is made. The recipients of the FFM are configured
per carrier/airport of immediate destination.
3.5.7 Send Airline Flight Manifest (FFM)
This function enables the user to request that a FFF (Flight Freight Manifest) inter-system
message be generated for a specified export flight, and sent to a remote system (e.g. another
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ABS2000 system, or an airline system). The FFM message contains details of one or more
export consignments, which may be allocated to the flight either as 'loose' cargo or contained
in a ULD.
3.5.8 Interrogation of Export Data
This function is used to interrogate the data relating to an export consignment. Full
interrogation facilities are provided, but is should be noted that certain information is only
available to the System Supervisor.
The export consignment can be a BASIC, or a Part Shipment.
3.5.9 Export Mail/Courier Processing
This function allows Mail and Courier shipments to be recorded for an outbound flight. A
Dispatch or Reference number, along with pieces, weight, commodity type
(Courier/Diplomatic/Mail), origin destination, remarks and ULD information are captured.
3.5.10 Final Cargo and Mail Advice (FCMA)
This function produces a Final Cargo and Mail Advice printout listing the Mail and Courier
shipments registered for the flight.
3.5.11 Create/Extend Part shipments
This function enables the user to split an export consignment into two or more part
shipments. This occurs, for example, when a consignment is to be exported on different
flights, or is being split up for allocation to different ULDs.
Two or more part shipments may be created for an unsplit export consignment. Each of these
part shipments may then be 'extended' (i.e. split again) by this function to make further part
shipments, up to a maximum of 99 part shipments.
3.5.12 Amalgamate/Cancel Part shipments
This function enables the user to amalgamate (i.e. merge) two part shipments for a superior
export consignment, or to cancel all part shipments for a consignment, whereby all the part
shipment details are merged back into the superior record.
3.5.13 Allocate Consignments to Flight
This function enables the user to allocate consignments to a flight. The export consignment
must be fully arrived.
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3.5.14 Allocate/Remove Consignments to a ULD
This function enables the user to allocate export consignments to a new or existing ULD, or
to remove allocated consignments from an existing ULD.
If the ULD exists but has already departed on a flight (i.e. it has departed and has now
returned for re-use), then all existing references to that ULD on the departed flight and
consignments are marked as 're-used ULD'. The new (un-departed) consignments are then
allocated to the 'new' ULD.
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3.5.15 Allocate ULDs to a Flight
This function enables the user to allocate ULDs containing export consignments to an export
flight prior to the flight departure.
3.5.16 Offload From a Flight
This function enables the user to offload previously allocated or reserved export consignments
and previously allocated ULDs from an export flight.
Single consignments and ULDs may be offloaded, or all cargo on the flight (allocated direct or
via ULD) may be 'bulk' offloaded.
An offload may take place, for example, when the flight has a mechanical problem and will not
depart as scheduled. The consignment is offloaded and may be allocated to another flight.
Offload may only take place before the flight has departed (i.e. before a flight gone input is
made for the flight). Thereafter, allocated consignments which have not actually departed with
the flight must be short-shipped. The function is invoked by user selection from the Flight
Build Menu, or from Shortship from a Flight.
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3.5.17 Shortship from a Flight
This function enables the user to short-ship export consignments that have been allocated to a
departed flight.
Single consignments and ULDs may be short-shipped.
Short-ship may only take place after the flight has departed (i.e. after a Flight Gone input is
made for the flight). Before that, allocated consignments must be offloaded.
The function is invoked by user selection from the Flight Build Menu, or from Offload from a
Flight.
3.5.18 Amend Unit Load Device
This function enables the user to amend details (ULD number and remarks) of an existing
ULD.
3.5.19 Flight Interrogation
This function is used to interrogate the data relating to an export flight. This includes details
of reserved and allocated export consignments allocated ULDs, Special handling codes and
offload points. These details are displayed over 5 pages of screens.
3.5.20 Reservations for Flight (Booking List)
This function enables the user to interrogate one or more export consignments reserved to a
specified export flight.
3.5.21 Interrogate Destination Assembly Data
This function enables the user to interrogate details of fully received export consignments and
ULDs which are destined for a specified airport and nominated to be carried by a specified
airline, but which have not yet been allocated to a flight.
3.5.22 ULD Interrogation
This function enables the user to interrogate summary details of a particular ULD, and details
of the export consignments allocated to it.
3.5.23 Request Load Planning List
This function enables the user to request a load planning list for an export flight, prior to
departure of the flight.
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The load-planning list is a report of consignments reserved and allocated to a flight. It is used
to gather together the cargo in the shed in preparation for loading onto the aircraft.
3.5.24 Request Special Handling List for Flight
This function is used to generate the 'HSP list for flight' report. For the specified flight,
export consignments allocated either as loose cargo or via ULD are reported with their special
handling codes (HSPs).
3.5.25 Interrogate Archive Exports
This function is similar to the Interrogation of Export Data (see 2.5.8 above), except this
function is used to interrogate Export consignments, which have been archived.
Archived records are either held on the ABS2000 database, or are removed from the on-line
database and copied to tape. If the user wishes to interrogate a consignment on tape, the
record data must first be loaded onto the ABS2000 database. Full details of this procedure are
given in the Operator Guide.
3.5.26 Reservations No Shows / Late Arrivals Report
This function is used to generate the 'Reservations - no shows and late arrivals' report.
This details:
 No shows, i.e. where reception has not yet been completed (Number of pieces
expected (NPX) does not equal Number received (NPR)) and the export flight to
which the consignment is (currently or originally) reserved has departed;
 Late arrivals i.e. those consignments where reception has been completed (NPX =
NPR) after the export flight, to which the consignment is (currently or originally)
allocated, has departed. Once complete, allocation of these consignments to the
currently reserved export flight is not possible, as the export flight has departed;
 Where a late arrival subsequently departs on another flight, then the time of actual
departure is shown against the consignment on the report.
The report can be run at any time, and provides statistical information.
3.5.27 Consignments Not Allocated to Flight Report
This function is used to generate the 'Consignments not allocated to flight 24 hours from time
received' report.
This details all export consignments that have not been allocated to an export flight within 24
hours of completing reception (i.e. NPX = NPR).
The report can be run at any time, and provides statistical information.
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3.5.28 Consignments not received in 24 Hours Report
This function details all export consignments that have not been completely received (i.e. NPX
does not equal NPR) within 24 hours of the consignment being created.
The report can be run at any time and provides statistical information.
3.5.29 Transhipments Not on Carried in 7 Days Report
This function is used to generate the 'Transhipments not on carried within 7 days of receipt'
report.
This details all export consignments which were received from a foreign airport 7 or more
days earlier, and which are onward bound for a foreign airport, but which have not yet
departed.
The report can be run at any time and provides statistical information.
3.5.30 Removals Not on Carried in 7 Days Report
This function details all export consignments which were received from a foreign airport 7 or
more days earlier, and which are onward bound for a domestic airport, but which have not yet
departed.
The report can be run at any time and provides statistical information.
3.5.31 Exports Reception List Reprint
This function is used to regenerate a copy of a particular Exports Reception List report, the
original report having been produced at an earlier time (in background).
The Exports Reception List is a report which identifies all export consignments for a
particular warehouse which have been completely received in that warehouse since the last
ERL was produced, or have had the Customs Statistical Reference number changed since the
last ERL was produced. This report must be provided to Customs. The normal means of
production of the report is by a time triggered background process. A reprint may be required,
if, for example, the report was lost, or damaged.
The content of the reprint is based on available data at the time of reprint.
3.5.32 Exports Period Summary
This function is used to generate the Exports Period Summary Report, which provides the
warehouse operator with an analysis report for export consignments over a given period.
These details can be from both the active database, and from the on-line archive database.
The statistics relate to number of shipments, number of packages and gross weights of all
export consignments created over the given time period.
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The report can be run at any time and provides statistical information.
3.5.33 Full List of Special Handling Codes (HSPs)
This function is used to generate a report detailing all Special Handling Codes available on the
ABS2000 database.
The report can be run at any time and provides statistical information.
3.5.34 Exports Bond Check
This function is used to generate the Exports Bond Check Report, which provides the
warehouse operator with an analysis report for all export consignments that remain
unallocated to an export flight.
The report can be run at any time and provides statistical information.
3.5.35 General Interrogation of Export Data
This function is used to interrogate the data relating to an export consignment. Full
interrogation facilities are provided. Any part of information may be used to retrieve records
(i.e. all records for destination JFK, all records for carrier ABC)
3.5.36 Interrogation of Shed Storage Locations
This function is used to interrogate the data relating to a shed storage location. Full
interrogation facilities are provided. Any part of information may be used to retrieve records
(i.e. all records for location XYX, all records with prefix ABC)
3.5.37 General Interrogation of Flight Data
This function is used to interrogate the data relating to an export flight. Full interrogation
facilities are provided. Any part of information may be used to retrieve records (i.e. all records
for destination JFK, all records for carrier ABC)
3.6
Additional Functions
3.6.1 ULD Control
This function enables the user to record movement details of a new or existing ULD.
If the ULD exists but has already departed on a flight or a truck, then outbound flight or
AC20 details may be entered. Inbound ULD details are captured in the same way.
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3.6.2 Interrogate ULD Control
This function enables the user to interrogate the ULD movement details of new or existing
ULDs. Any part of information may be entered (i.e. all ULDs received on a specific date).
3.6.3 Report of all ULDs on Hand
This function is used to generate the report of all ULDs on Hand, which provides the
warehouse operator with an analysis report for all ULDs that remain in the Transit Shed. The
report can also be generated to list all ULDs on hand for a specific carrier.
The report can be run at any time and provides statistical information.
3.6.4 Interrogate ABC World Airline Schedules
This function is not used today
3.6.5 Interrogate ABC World Airline Cargo Rates
This function is not used today.
3.6.6 Maintain/Interrogate Reference Data
This function enables the user to maintain all standing system reference data. Reference data
is held and maintained on the system for the following:
 Importers/Exporters
 Customs Clearing Agents
 Transit Sheds
 World Airlines
 Airline Prefix
 Customs Action Codes: Imports
 Customs Action Codes: Exports
 Countries
 Special Handling Codes (HSP).
3.6.7 Invoicing
The ABS invoicing system has 18 separate menu options and is intended to provide for a wide
spectrum of handling charge invoicing. Transit shed details, agents’ details, and charges are
entered on the system. At a user-defined interval all charges are calculated and placed in an
area ready for examination. If no amendments are required, or following amendments, a
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request is issued to print invoices. VAT is automatically calculated were appropriate when
invoices are printed.
Miscellaneous and cash invoices together with reprints and credit notes may also be produced
from the system.
Account details can be passed to the sales ledgers. Note that, it is likely that some (chargeable)
development work will be required to meet individual users’ file transfer formats. Account
statements may be produced showing age analysis if required. A new version of the invoicing
functions has been introduced for our Spanish customer in 2002.
3.6.8 Air Waybill Data Capture and Messaging
The ABS Air Waybill Data Capture and Messaging system allows the user to input full air
waybill data including accounting information. The data is then made available for use by both
imports and exports. A Universal air waybill may be printed upon request. Additionally a
FWB (Freight Waybill Message) may be sent from the system the IATA format and the system
will also receive the FWB message thereby creating the waybill data on the system.
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4.
4.1
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SYSTEM HARDWARE AND SOFTWARE
Overall Objectives
As far as possible, ABS Ltd intends to provide its customers with a technical environment that
can be adapted or upgraded to continue delivering a service suited to the rapidly changing
technical world in which we live. Purchase, supply, installation and test of any hardware,
operating software and communications infrastructure is the responsibility of the Client.
4.2
System Hardware and Software
4.2.1 In-house system
For users whose annual tonnage throughput exceeds certain levels, the best option is to
purchase the licence for the ABS2000 software, to be run on a local file server. The server will
be required to run on an HP platform with HP UX or using SUSE LINUX on a PC platform.
The LINUX option is described below as this is the most cost effective. The system will need
to include a console terminal to control and monitor the server. It will also need a high-speed
backup device, such as a DAT tape drive, in order to perform nightly and weekly database
back-up functions.
Under certain circumstances, with a LINUX system, connection to a community network will
be through an internal hub/router and therefore a separate communications server (for EDI
purposes) is not required.
The final specification of the server will be decided at the Project Planning phase but is likely
to require the following basic configuration or better:

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Compaq Proliant ML530 P111 800Mhz Model (or higher)
Dual Channel Eide Ultra SCSI 3 Controller
512MB RAM
6 x 9.13Gb ultra SCSI 1” hot plug drives
16 port EISA Multiport Interface Card or Network card
External 12-24Gb DAT tape back-up unit or equivalent
Linux Suzi release 8 (15 user licence)
UPS with Linux shutdown software
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Figure 3, System Hardware Context Diagram (In-house option)
SITA
CCSUK
Gateway PC
ABS Database Server
Modem
Modem
Management Reports
Printer
Desktop System
Desktop System
Desktop System
PC workstations should have the following minimum recommended configuration:
 1.0Ghz Pentium Processor
 256Mb RAM memory
 20Gb hard disk
 Ethernet LAN support/Token Ring support
 MS Windows Xp or 2000 with 17 inch screens
The customer may wish to install more powerful PCs’ if they are to be used for running other
office or application software. Existing PCs’ of a lower specification may also be suitable but
are likely to require communications cards, run slower, and hence may not be suitable for high
usage terminals. The number of terminals and printers depends on the number of staff who
will require access to the system. Printers of two types are usually required: laser printers are
recommended for normal report use, whilst matrix printers will be required for printing out
multi-part air waybills, release notes, etc.
4.2.2 Application Service Provider option
ABS also offers an Application Service Provider option (also known as ‘hosted’ or ‘bureau’).
The server is located in our premises at Ashford, close by Heathrow Airport. This option is
very cost effective for smaller users, requiring no major investment in hardware or local
technical staff. A fast reliable network connection is required however, therefore ABS
recommends a service equivalent to British Telecom’s ‘Kilostream Restore Assured’ service or
the use of a fast internet link.
The ASP service operates over a Virtual Private Network (VPN), with the following minimum
hardware requirements for PC workstations:

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1 GHz Pentium Processor
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4.3
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256Mb RAM memory
20 GB hard disk
Ethernet LAN support/Token Ring support
MS Windows 2000 or Windows XP
Sonicwall VPN Client
64kb modem (or equivalent).
Database
ABS uses Oracle RDBMS. Oracle is very widely used within the industry and offer effective
and reliable worldwide support. ABS has considerable experience in working with the Oracle
product.
4.4
Network
4.4.1 In-House
The Local area network is usually based on Ethernet. Connection to CCS-UK is required for
UK users (normally an X25 link), and SITA X28 Type B messaging is a cost-effective
extension for those larger users who would send higher volumes of messages. A separate PC
is usually required to implement the SITA SDK messaging software used to communicate
with external organisations such as airlines.
These requirements would normally be confirmed with the client at the project planning stage.
4.4.2 Bureau
The Local Area Network is usually based on Ethernet, with a kilostream circuit used for Wide
Area Networks that are required by bureau users. ABS recommends the use of BT’s
Kilostream restore assured product whereby the line is automatically re-directed to an ISDN
backup if there is a problem. The service also covers call charges on the ISDN line. The
bureau already has a CCS-UK line for messaging and has a SITA line for external messaging.
4.4.3 Future Product Strategy
It must be stressed that the descriptions in this document provide an overview of the current,
standard ABS specification. ABS Ltd plans to move towards an “intercept policy” for its
developments. This means that we will anticipate general requirements for the product in
advance, and will take into account emerging trends, standards and strategies in the airline
business.
Developments in progress, planned or under evaluation include:
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
A review of the business processes in order to move to a workflow oriented system.

Various internet development projects:
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 Development of methods of transmitting and receiving status (FSU) and
subsequently other messages via the Internet. This will have the capability of
converting to plain text, e.g. waybill 123-12345678 delivered at 9.20 a.m., 12.03.04.
This would transmit positive information to, for example, clearance agents, on
consignment progress, at minimal cost, in real-time, and avoiding the need of the
customers to use SITA, telephone, or other proprietary networks.
 Development of a website for ABS community enabling ABS2000 users to update
the site from their own system, and for their customers, to interrogate ABS2000
via the internet for the status and history of a consignments at both MAWB and
HAWB level.
 “Tell me when” data (e.g. delivery time/date) via the web.
 Access into ABS2000 via internet browser technology, enabling remote stations
access to a centralised host via the internet (providing there are suitable security
controls in place).

Cargo Imp messages. ABS is continually evaluating the medium and long-term plans
of the airline industry and incorporating their perceived requirements in advance of
actual airline operational demands. Specifically, incorporation of FSU support at the
house waybill level (FZE), and ensuring that the FBL (booked list) data is fully
incorporated to the satisfaction of ABS users.

Service Level Agreements. Building into ABS2000 additional event handling and the
relevant time stamp information to enable pro-active management of service levels.
We anticipate utilising Business Objects software to provide monitoring of the activity
against pre-defined service levels and to warn of deviations from those contracted.
Business Objects would also provide off-line and historic analysis of performance
against targets.

Enhancements to the accounting system to include improved handling and other
charges, chargeable weight incorporated on a switchable and mandatory basis for both
imports and exports, and improved cash handling and controls, EMU and interfaces to
ledger systems. [Note, a Spanish version is now available.]

Enhance bar-coding interface into be fully automated, including interface to other
types of warehouse automation systems. Ability to print bar code labels directly from
ABS2000.

Printing of bar codes is now available as are the imports functions with bar code
readers. Exports now ready.
Lastly, always under consideration are opportunities which may involve specific development
or identifying a suitable supplier who will provide a solution in conjunction with ABS. For
example, as mentioned above, opportunities involving the use of Business Objects software.
Version: 2.0
Updated: 1/1/2004
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
Page 35
APPENDIX A
LIST OF ABS2000 USERS: AIRLINES, HANDLING AGENTS, AIRPORTS.
The ABS.2000 system is used by the following companies at over 70 transit sheds / ERTS and
at 24 airports and non-airport locations including other Inland Clearance Depots
(Road/Ocean).
Airlines:
Air Canada
Northwest Airlines
El Al
British Airways World Cargo
United Airlines
Handling Companies:
Menzies Cargo Services
Luton Airport
Bristol Airport
Aviance
Airworld Handling Limited
Ogden Cargo (UK)
African Cargo Handling Ltd (Kenya)
Bahrain Airport Services (Bahrain)
Ayr Cargo Services
Heathrow Cargo Handling
Plane Handling
Servisair
SPA Trans Transport
WYNG Handling
Aldeasa SA / Ogden (Spain)
Menzies Australia Pty Ltd (Australia)
Servisair (Ireland) Ltd (Eire)
Agents (ERTS)
Danzas
Allport Freight
Anglia Express Cargo
ASG (UK)
BAX Global
Concordia International
DFDS International
Derwent Freight
Hankyu International
Expeditors International
Kintetsu
GeoLogistics International
MAP Cargo
Nippon Express
Sony Air Cargo
Brinks Inc.
Davies Turner Air Cargo
Express Cargo Forwarding
Hellman International Forwarders
ABS is operated at the following Airports
Heathrow
Gatwick
Stansted
Luton
Belfast
Edinburgh
Cork
Version: 2.0
Updated: 1/1/2004
Cardiff
Manchester
Liverpool
Bristol
Aberdeen
Glasgow
Prestwick
Madrid
Barcelona
Melbourne
Birmingham
Newcastle
East Midlands
Las Palmas
Dublin
Shannon
Nairobi
Sydney
Bahrain
Leeds Bradford
Malaga
Airports Bureau Systems Ltd
ABS2000 Overview contact: Howard@abs2000.co.uk / Tel: 01784 425402
Page 36
APPENDIX B
Contact Information
For further details or a demonstration please contact :
Howard Griffin
Managing Director
Airports Bureau Systems Limited
Headline House
Chaucer Road
ASHFORD.
TW15 2QT
U.K.
Tel: +44 (0)1784 425402
Fax: +44 (0)1784 425414
Email: howard@abs2000.co.uk
Version: 2.0
Updated: 1/1/2004
Airports Bureau Systems Ltd
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