Jessica Ruiz - National Domestic Violence Hotline

5153 River Rock Blvd
Fort Worth TX 76179
(817) 966-6752
[email protected]
To obtain a position of full time employment with an agency in which I can pursue a career in the Psychology field.
Key Skills
Microsoft Office
Type 50 WPM
Communication skills
Presentational skills
Customer service skills
Clerical experience
Education and hands on training in Crime Scene Investigation
Courses on Criminal Investigation
Experience with individuals with mental incapacities.
Experience in being in a crisis environment
CPR Certified
Texas Wesleyan University
August 2009-May 2013
Major: Sociology/Criminal Justice
Major: Psychology
Minor: Forensic Science
Degree: Two Bachelors in progress
-Vice President of Criminal Justice Club 2009
-Dean’s List Recipient 2010
-Lambda Theta Alpha Latin Sorority, Incorporated-Chapter Historian 2010-2012
-Humanitarian organization Save Darfur Now TX Wesleyan Chapter
-Kony Krusade (KK) Organization 2012
Tarrant County College
May 2006-May 2009
Major: Criminal Justice
Credits: 71
Degree: Associates of Applied Science in Criminal Justice
High School
August 2001-May 2004
Trimble Technical high School
Major: Health Science Technology
High School Diploma
Early High School graduate
National Honors Society
Business Professionals of America
Work Experience
Safe Haven of Tarrant County
Client Advocate-Domestic Violence Shelter
August 2010-August 2011
Provides crisis intervention counseling for shelter residents.
Assists residents of the Emergency Shelter and answers Hotline for shelter and/or information.
Answers Crisis Hotline, assesses caller’s needs, determines eligibility for shelter admission, or makes appropriate referral.
Provides or arranges emergency transportation for incoming clients.
Completes intake procedures for each client, arranges for immediate needs of family.
Manages shelter operations to include: enforcing shelter rules, policies and procedures, ensuring a calm, supportive atmosphere,
maintaining the security of the shelter, distributing incoming client mail, supporting client participation in group meetings.
Conducts daily House Meeting/Chore Assignment, “Orientation” groups for new residents, and educational/support when they occur
during shift.
Provide crisis intervention and “no harm contracts” for clients that may be suicidal.
Documents appropriate information in client files and communication log in a timely manner. Completes all appropriate forms
maintained in resident files.
Perfect Home Care, Inc
Administrative Assistant
5153 River Rock Blvd
Fort Worth TX 76179
(817) 966-6752
[email protected]
April 2009-Sept. 2010
Assisted administration & CEO
Assistant to the CFO
Human resources & personnel
Received applications & processed
Assisted in business accounting & bookkeeping
Accounts receivables
Accounts Payable
Formed and sat on the Professional Advisory Committee
General offices duties as needed
Maintained files
Pantera Sales, Inc
August 2007- March 2009
Office Secretary
Answering incoming calls on an 8-line telephone
Directing phone calls
Light order input
Taking payments
Extensive filing
Mailing account invoices and statement of accounts
Providing assistance to accounts receivable
Cashier/Photo Technician
Preformed duties as required of position of cashier
Light work as photo tech
Upon Request
January 2007-July 2007
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