BUREAU OF PERSONNEL SERVICES
VIDEOTAPE, AUDIOTAPE AND COMPUTER RESOURCES LIST
VIDEOTAPES
TITLE
ADDING IMPACT TO YOUR
PRESENTATIONS
AIDS IN THE WORKPLACE
AMERICANS WITH DISABILITY ACT
ASSERTIVENESS TRAINING FOR
PROFESSIONALS: VOLUME TWO
BE PREPARED TO SPEAK: THE STEP- BY
– STEP VIDEO GUIDE TO PUBLIC
SPEAKING
BLOODBORNE PATHOGENS
BUSINESS WRITING SKILLS: VOLUMES
ONE AND TWO
CONFLICT COMMUNICATION SKILLS
CONFLICT RESOLUTION
D.O.T.’S HAZARDOUS MATERIALS REG.
GENERAL AWARENESS TRAINING
DEALING WITH CONFLICT
DEALING WITH DIFFERENT
PERSONALITIES
DEALING WITH DIFFICULT PARTICIPANTS
DESCRIPTION
LENGTH/LOCATION
THIS VIDEO OFFERS TIPS ON HOW TO ENHANCE THE LOOK OF YOUR MEETING
MATERIALS QUICKLY,EASILY AND AFFORDABLY
VIDEO INTENDED TO MAKE STATE WORKERS AWARE OF HOW AIDS IS NOT
TRANSMITTED.
AN OVERVIEW OF THE LAWS AND RIGHTS OF DISABLED AMERICANS
7 MIN.
LEARN HOW TO TURN YOUR NEW ASSERTIVENESS SKILLS INTO AN UNBREAKABLE
HABIT, ONE YOU’LL WANT TO KEEP IMPROVING.
THIS PROGRAM DRAWS ON TOASTMASTERS’ EXPERIENCE AS THE LEADING PUBLIC
SPEAKING ORGANIZATION. IT PROVIDES STRATAGIES WITH PROVEN EFFECTIVENESS.
STRATAGIES THAT MAKE SPEECHES WORK.
EXPLAINS GENERAL SAFETY GUIDELINES, PRACTICES, AND PROCEDURES TO PROTECT
AGAINST BLLODBORNE ILLNESS. EXPLAINS HOW PATHOGENS ENTER BODY, WHAT
PRECAUTIONS ARE EFFECTIVE, HOW TO RESPOND TO INJURIES, AND HOW TO
CLEANUP POTENTIALLY INFECTED MATERIALS.
HOW TO GET YOUR IDEAS READ AND ACTED ON AND HOW TO ADD CLARITY AND STYLE
TO YOUR WRITING.
EFFECTIVELY INSTRUCTS HOW TO DEFUSE A HOSTILE SITUATION, CALM PEOPLE
DOWN WHO ARE GETTING VERBALLY ABUSIVE AND HOW TO AVOID A VIOLENT
SITUATION.
SUPERVISOR EDITION: HELPS MANAGERS AND SUPERVISORS LEARN PROVEN
METHODS ON HOW TO RESOLVE WORKPLACE CONFLICTS THAT MAY LEAD TO
WORKPLACE VIOLENCE.
D.O.T.’S VIDEO ON GENERAL AWARENESS TRAINING IN THE WORK PLACE AND THE
IMPORTANCE OF.
TEACHES PEOPLE IN ALL LEVELS OF AN ORGANIZATION HOW TO CONTROL CONFLICT.
SCENARIOS DRAMATIZE 5 POSITIONS TAKEN DURING A CONFLICT AND WHICH ARE
MOST PRODUCTIVE FOR MUTUALLY BENEFICIAL OUTCOMES.
THIS PROGRAM SHOWS WHAT HAPPENS WHEN WELL MEANING MANAGERS TRY TO
SOLVE BUSINESS PROBLEMS WITHOUT CONSIDERING THE DIFFERENT PERSONALITIES
OF THEIR KEY PEOPLE.
SHOWS HOW ONE PARTICIPANT CAN DISRUPT A TRAINING SESSION. BUT WITH THE
RIGHT TECHNIQUES, ANY FACILITATOR CAN TURN EVEN MOST AGGRAVATING
PARTICIPANT INTO AN ACTIVE LEARNER.
109 MIN.
14 MIN.
25 MIN.
27 MIN.
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2 VIDEOS/ 90 MIN.
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14 MIN.
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27 MIN.
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14 MIN.
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22 MIN.
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DEALING WITH EMPLOYEE DISCIPLINE &
PERFORMANCE PROBLEMS
DIFFICULT PEOPLE: HOW TO DEAL WITH
THEM
DO RIGHT II WITH LOU HOLTZ
DO RIGHT WITH LOU HOLTZ
ECOSYSTEM MANAGEMENT: TURNING
THE TIDE FOR FLORIDA (1996)
EDIE RATHER: PROFESSIONAL SPEAKER
AND CHANGE STRATEGIST
E-MAIL ESSENTIALS: LEGAL &
APPROPRIATE USE OF E-MAIL
EVELYN WOOD READING DYNAMCS
EVERYONE’S PUBLIC RELATION’S ROLE
THE EXCEPTIONAL ASSITANT
FIRST THINGS FIRST
FLORIDA RETIREMENT SYSTEM
FLORIDA’S GEOLOGY UNEARTHED (WITH
WORKBOOK)
GRAMMAR FOR BUSINESS
PROFESSIONALS
HEY ABBOTT!
FRED PRYOR SEMINAR COVERING TOPICS SUCH AS IDENTIFYING AND MANAGING THE
PROBLEM EMPLOYEE; UNDERSTANDING THE CAUSES AND BEHAVIORS OF PROBLEM
EMPLOYEES; AND MAXIMIZING FFEBACK AND PERFORMANCE ANALYSIS.
INSIGHT VIDEO ON TECHNICS TO USE TO AVOID AND ELIMINATE UNCOMFORTABLE
CONFRONTATIONS.
COACH HOLTZ FOCUSES ON THE IMPORTANCE OF TEAMWORK AND FOUR
FUNDAMENTAL FACTORS, WHICH CREATE SUCCESSFUL TEAMWORK.
IN THIS HIGHLY MOTIVATIONAL VIDEO, COACH HOLTZ EXPRESSES HIS LIFE-LONG
PHILOSOPHY IN HIS OWN WORDS, AND ILLUSTRATES WITH NOTRE DAME FOOTBALL
EXAMPLES.
SUMMARY OF ECOSYSTEM MANAGEMENT IN DEP
3 VIDEOTAPES
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38 MIN.
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MOTIVATIONAL SPEAKER PERFORMING AS DIFFERENT CHARACTERS
15 MIN.
INTRODUCES YOU TO THE COMPLEX ARRAY OF LEGAL AND INTERPERSONAL ISSUES
ARISING FROM THE USE OF E-MAIL. ISSUES INCLUDE ETIQUETTE,
BUSINESS/PERSONAL USE PRIVACY HARASSMENT CONFIDENTIAL INFORMATION AND
PUBLIC RECORDS.
WORLD-FAMOUS PROGRAM TO HELP YOU LEARN TO READ FASTER, COMPREHEND
BETTER, AND REMEMBER MORE. TEACHES HOW TO SPEND LESS TIME READING,, EVEN
TECHNICAL MATERIAL, BUT TO RECOGNIZE AND RETAIN VALUABLE MATERIAL.
VIDEO SHOWS THAT EVERY PERSON IN THE ORGANIZATION HAS AN IMPORTANT
PUBLIC RELATIONS ROLE: HANDLING FIRST IMPRESSIONS, OFFICE ETIQUETTE,
COMPLAINTS AND CRITICISMS, ETC.
3-TAPE SERIES OF FRED PRYOR SEMINARS NATIONAL PROGRAM.
VIDEO ONE: “YOUR PERSONAL TIME-MANAGEMENT SYSTEM”. LEARN PERSONAL
PLANNING SYSTEM, WHEN TO DELEGATE AND HOW TO DEAL WITH INTERRUPTIONS.
VIDEO TWO: “REFINING YOUR PROFESSIONAL SKILLS”. LEARN ABOUT PROBLEMSOLVING, NEGOTIATION, AND MAKING REQUESTS.
VIDEO THREE: “ACHIEVING SUCCESS AS AN EXCEPTIONAL ASSISTANT”. LEARN ABOUT
TAKING INITIATIVE, STRESS MANAGEMENT, AND PROFESSIONAL CREDIBILITY.
STEPHEN COVEY’S BEST-SELLING SERIES ON HOW TO LEAD YOUR LIFE AND MANAGE
YOUR TIME.
PREPARING TO RETIRE/ SPECIAL RISK CLASS/ REGULAR CLASS
29 MIN.
FLA. GEOLOGICAL SURVEY’S PROFESSIONALLY PRODUCED VIDEO ON FLORIDASPECIFIC
GEOLOGY. IT COVERS MANY ASPECTS OF FLA. GEOLOGY AND ENVIRONMENTAL
ISSUES:
ECOSYSTEMS, GEOLOGICAL HISTORY, EARTH RESOURCES, GEOLOGICAL HAZARDS,
ENVIRONMENTAL ISSUES.
CAREERTRACK SEMINAR COVERING PRACTICAL GRAMMAR PRINCIPLES FROM
SPELLING PROBLEMS TO PROPER USEAGE OW WORDS.
CLIPS OF COMEDY TEAM ABBOTT AND COSTELLO’S MOST FAMOUS SKITS
23 MIN.
35 MIN.
15 MIN.
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@ 2 HRS.
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2 VIDEOS/210 MIN. &
1 TAPE
3 VIDEOS/30 MIN.
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60 MIN.
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3 VIDEOS
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70 MIN.
HIGH-IMPACT BUSINESS WRITING
3 VIDEOS
HOW TO GET RESULTS WITH PEOPLE
HOW TO WRITE CLEAR AND CONCISE MEMOES, PROPOSALS, LETTERS, AND REPORTS,
FROM THE ORGANIZING STAGE THROUGH THE PROOFREADING AND EDITING.
VIDEO IS A SYSTEMATIC, DETAILED PROGRAM THAT GIVES A BLUE PRINT FOR
EFFECTIVE COMMUNICATIONS
A NATIONAL CRISIS PREVENTION INSTITUTE PROGRAM THAT DEMONSTRATES
TECHNIQUES TO DEFUSE DISRUPTIVE BEHAVIOR. PROGRAM USES REAL LIFE
SITUATIONS FROM INSTITUTIONAL-TYPE FACILITIES TO TEACH SKILLS
HOW TO BUILD YOUR LEADERSHIP,POWER AND VISIBILITY
HOW TO MANAGE: MANAGING
MOTIVATION
THIS VIDEO GIVES TIPS AND INSIGHT ON THE IMPORTANCE OF MOTIVATION AND THE
WAYS TO MANAGE IT IN ALL AREAS OF LIFE.
22 MIN.
HOW TO SET UP AND MAINTAIN A
TRAINING LIBRARY
HOW TO USE VIDEO IN TRAINING
A CAREERTRACK GUIDE ON STEP-BY-STEP ADVICE, MONEY-SAVING TIPS, AND SMART
THAT WILL HELP YOU START A SOLID, HIGH-QUALITY LIBRARY
BOB PIKE DEMONSTRATES THE BEST WAYS TO MAXIMIZE THE EFFECTIVENESS OF
TRAINING VIDEOS AND THE PITFALLS TO AVOID.
41 MIN.
HUMOR PRESCRIPTION (FOR THE
CAREGIVER)
IF LOOKS COULD KILL
VIDEO PRESENTATION OF THE IMPORTANCE AND USE OF HUMOR IN OUR LIVES
36 MIN.
IN CONTROL
HOW TO GET THE ABILITY TO STOP SMOKING
103 MIN.& 1 TAPE
INSIGHT AND IDEAS
POWERFUL INFORMATION FROM CAREERTRACK’S TOP- RATED TRAINERS
20 MIN.
MANAGEMENT SKILLS FOR
SECRETARIES, ADMINISTRATIVE
ASSISTANTS AND SUPPORT STAFF
3 VIDEOS/36 MIN.
EACH
NATURE’S SYMPHONY
THIS THREE PART VIDEO SERIES PROVIDES INFORMATION ON PLANNING AND
SCHEDULING, NEGOTIATING WITH DIFFICULT PEOPLE AND DECISION MAKING AND
PROBLEM SOLVING TO HELP YOU PROJECT A CONFIDENT, ASSERTIVE, CAPABLE
IMAGE.
AN INFORMATIVE AND FUN VIDEO SHOWING WAYS TO EXERCISE AND RELIEVE STRESS
AND TENSION RIGHT AT YOUR DESK.
ONE OF THE MOST POPULAR VIDEOS OF ALL TIME. IT STARS JOHN CLEESE AS A
MANAGER WHO IS COMPLETELY INEFFICIENT AT CHAIRING MEETINGS. SHOWS HOW
TO CHAIR MEETINGS EFFECTIVELY AND NOT WASTE TIME, PRACTICAL LESSONS APPLY
TO EVERYONE WHO HAS TO ARRANGE OR CHAIR A MEETING.
SEQUAL TO “MEETINGS, BLOODY MEETINGS”, STARRING JOHN CLEESE. THIS VIDEO
FOCUSES ON THE SOCIAL OR HUMAN RELATIONS SKILL OF CHAIRING A MEETING.
SHOWS HOW TO IMPROVE SKILLS AT HANDLING PEOPLE WHO ATTEND THE MEETINGS,
TO ARRIVE AT BETTER AND MORE ACCEPTABLE DECISIONS.
FAST- PACED, INFORMATIVE AND UPBEAT MESSAGES ABOUT HOW MERGERS AFFECT
INDIVIDUAL EMPLOYEES AND THE ORGANIZATION AS A WHOLE.
RELAXING TAPE SHOWING NATURAL SCENES WITH CALMING BACKGROUND MUSIC
PROFESSIONAL TELEPHONE SKILLS
3-TAPE SERIES FORM CAREERTRACK SEMINARS NATIONAL SEMINAR.
SELF-PACED
HOW TO DEVELOP EFFECTIVE
COMMUNICATION SKILLS
HOW TO EXCEL AT VERBAL
INTERVENTION (WITH WORKBOOK)
MANAGING YOUR STRESS: WORKSHOP
DESKERCISE
MEETINGS, BLOODY MEETINGS (WITH
WORKBOOK)
MORE BLOODY MEETINGS (WITH
WORKBOOK)
MERGING: THE CHALLENGE OF CHANGE
34 MIN. & 1 TAPE
60 MIN.
105 MIN. & 2 TAPES
30 MIN.
28 MIN.
22 MIN.
34 MIN.
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55 MIN.
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(WITH WORKBOOK)
PROJECT MANAGEMENT
POWERFUL NEGOTIATION SKILLS
QUALITY MINUTES
REMEMBER ME
SEVEN DANGER ZONES FOR
SUPERVISORS: AN EMPLOYMENT LAW
TRAINING SERIES
STAND UP, SPEAK OUT, AND SUCCEED
STRESS MANAGEMENT FOR
PROFESSIONALS
SUCCESSFUL NEGOTIATING
VIDEO ONE: “TELEPHONE TACT: MINDING YOUR PHONE MANNERS”.
HOW TO HANDLE CALLS AND BUILD RAPPORT WITH CALLERS.
VIDEO TWO: MANAGING CHALLENGING CALLERS.
USING THE RIGHT RESPONSES AND WORDS THAT WORK.
VIDEO THREE: HANDLING ANGRY CALLERS AND TELEPHONE TECHNOLOGY.
HANDKLING ANGRY AND ABUSIVE CALLERS AND DEALING WITH VOICE MAIL.
FRED PRYOR SEMINAR TO HELP YOU COMPLETE YOUR PROJECTS ON TIME, ON
BUDGET, AND ON TARGET. VIDEOS COVER THE MOST UP-TO-DATE, HANDS-ON
TECHNIQUES FOR PROJECT MANAGEMENT, INCLUDING COST ESTIMATES, ORGANIZING
TASKS, AND GANTT CHARTS.
3-TAPE SERIES FROM FRED PRYOR SEMINARS NATIONAL SEMINAR.
VIDEO ONE: ‘UNDERSTANDING THE NEGOTIATION PROCESS”’ LEARN FOUR MAIN KEYS
TO A NEGOTIATING MINDSET.
VIDEO TWO: “PREPARING FOR SUCCESSFUL NEGOTIATION”. LEARN THE GAME OF
NEGOTIATION, THE RULES, THE OBJECTIVE, AND SKILLS NEEDED. LEARN HOW TO USE
POWER TO YOUR ADVANTAGE.
VIDEO THREE: “THE NEGOTIATOR’S HANDBOOK”. UNDERSTAND HOW SELF-SABOTAGE
CAN WORK. LEARN NEGOTIATION GIMMICKS AND HOW TO USE THEM AND STOP THEM
FROM BEING USED ON YOU.
FOUR ONE-MINUTE SEGMENTS ILLUSTRATING ASPECTS OF TOTAL QUALITY
MANAGEMENT: QUALITY BY DESIGN; CUSTOMER NEEDS; BUSINESS PROCESSES;
PROBLEM-SOLVING.
VIDEO TRIP THROUGH A VARIETY OF SERVICE EXPERIENCES THAT TOUR THE
CUSTOMERS’ SIDE OF THE ENCOUNTER
MODERATED BY A NATIONALLY RECOGNIZED EMPLOYMENT LAW ATTORNEY, THIS
VIDEO USES A ROUNDTABLE DISCUSSION FORMAT. IT FEATURES QUESTIONS FROM
ACTUAL SUPERVISORS AND MANAGERS IN A GIVE-AND-TAKE CONVERSATION.
FRED PRYOR SEMINAR ON TAPE THAT COVERS EVERYTHING YOU NEED TO KNOW OUT
PUBLIC SPEAKING. COVERS TOPICS SUCH AS OVERCOMING ANXIETY AND FEAR;
ESSENTIALS FOR PREPARATION AND PRACTICE; AND MASTERING PRESENTATION
DELIVERY.
STAYING BALANCED UNDER PRESSURE IN THE DEMANDING EVERYDAY SITUATIONS
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4 MIN.
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11 MIN.
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15 MIN.
3 TAPES
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2 VIDEOS/90 MIN.
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30 MIN.
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SYSTEMS- NEW ECONOMICS
GAIN TIPS AND INSIGHTS DESIGNED TO HELP YOU ENRICH AND IMPROVE YOUR
MANAGEMENT SKILLS AND ABILITIES.
VIDEOS PRESENTED BY DR. DEMING
TAI CHI FOR HEALTH
MOTION AND BREATHING METHODS FOR A BETTER YOU.
30 MIN.
TELEPHONE COURTESY AND
CUSTOMER SERVICE (WITH TRAINING
GUIDES)
TELEPHONE COURTESY PAYS OFF
THIS PROGRAM TEACHES THE BASICS OF GOOD TELEPHONE TECHNIQUES. FROM
VOICE INFLECTION, TO THE ART OF NEGOTIATION, EACH TECHNIQUE IS EXPLAINED
AND MODELED.
TEACHES THE BASICS OF GOOD TELEPHONE TECHNIQUES
SELF-PACED
THE BEST OF CAREERTRACK: VOLUME
VIDEO CONSISTS OF FOUR TWENTY MINUTE SEMINARS CONCERNING BUSINESS
80 MIN.
120 MIN.
20 MIN.
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TWO
THE BUSINESS OF PARADIGMS DISCOVERING THE FUTURE
THE DIVERSITY SERIES: EXECUTIVE
PREVIEW
THE HIDDEN CUSTOMER (WITH
WORKBOOK)
WRITING SKILLS, HOW TO DELEGATE WORK AND ENSURE IT’S DONE RIGHT, GETTING
THINGS DONE AND TEAM BUILDING.
JOEL BARKER’S CLASSIC VIDEO EXPLAINING HOW THE EMERGENCE OF NEW IDEAS
HAS SHAPED WORLD’S HISTORY; ILLUSTRATES THE IMPORTANCE OF BEING OPEN TO
NEW POINTS OF VIEW
VIDEO EXPLAINS THE ACTIONS AND REACTIONS OF DIVERSITY IN ALL WALKS OF LIFE.
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77 MIN.
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ILLUSTRATES THAT INTERNAL CUSTOMER SERVICE AND EXTERNAL CUSTOMER
SERVICE ARE TIED TOGETHER. DISCUSSES THE CONTENT AND PEOPLE PARTS OF
SERVICE.
PRESENTS THE GOVERNMENT EMPLOYEE WHO MUST TRY TO GET THROUGH THE RED
TAPE TO SERVE BOTH OUR INTERNAL AND EXTERNAL CUSTOMER.
PROGRAM DEALS WITH THE NATURE OF BIASES AND PRECONCEPTIONS, POINTING
OUT THAT ALMOST EVERYONE SEES THE WORLD FROM HIS OR HER OWN
PERSPECTIVE AND STRESSING THE NEED TO EXAMINE ONE’S OWN THINKING.
THE QUALITY MINUTES SUBSCRIPTION PROGRAM IS A SERIES OF SHORT, ENGAGING
VIDEO SEGMENTS (RUNNING 90 SECONDS EACH) THAT BRING QUALITY TO LIFE. THESE
ENTERTAINING SEGMENTS WITH REAL-LIFE EXAMPLES REINFORCE KEY LESSONS IN
QUALITY.
SERIES PROVIDING EXPERTS ON MANAGEMENT AND TOTAL QUALITY MANAGEMENT :
PHILLIP B. CROSBY (3 TAPES); PETER DRUCKER (2 TAPES); DR. W. EDWARDS DEMING
(1 TAPES); PETER SCHOLTES (2 TAPES)
SHORT SUMMARY ON COMMUNICATION TOPICS.
20 MIN.
TRAINING BITE: TEAM BUILDING
SHORT SUMMARY ON TEAM BUILDING TOPICS.
TRAIN-THE-TRAINER VIDEO SERIES:
EACH TOPIC AREA CONSISTS OF A
VIDEOTAPE AND WORKBOOK WITH
SUGGESTED EXERCISES. THE TOPICS
ARE:
1. INSTRUCTING TO FACILITATE
LEARNING
2. LEARNING: HOW IT OCCURS
3. USING VISUAL AIDS EFFECTIVELY
4. PRINCIPLES OF VISUAL LEARNING
5. METHODS FOR TEACHING
INFORMATION
6. METHODS FOR TEACHING SKILLS
EACH TOPIC IS ON A SEPARATE TAPE, WHICH CAN BE VIEWED INDIVIDUALLY. THESE
CONTAIN INFORMATION ON LEARNING THEORIES, AS WELL AS PRACTICAL TIPS ON
PRESENTATION TECHNIQUES.
COVERS THE PROCESS OF TEACHING: FROM THE DESIGN OF THE PROGRAM, TO THE
MANAGEMENT OF THE LEARNING PROCESS, TO TIPS IN THE CLASSROOM.
THE INVISIBLE MAN MEETS THE MUMMY
(WITH WORKBOOK)
THE MOSAIC WORKPLACE -UNDERSTANDING OUR BIASES AND
ASSUMPTIONS (WITH TRAINING GUIDES)
THE QUALITY MINUTES
TQL VIDEOCONFERENCE SERIES
TRAINING BITE: HOW TO COMMUNICATE
FOR SUPERVISORS
WE’RE ON THE SAME TEAM, REMEMBER
THIS VIDEO IS AN OUTSTANDING TOOL THAT HAS HELPED CREATE TREMENDOUS
RESULTS FOR CLIENTS BECAUSE IT SHOWS THAT EVERY INDIVIDUAL IN THE
ORGANIZATION IS IMPORTANT AND MAKES A CONTRIBUTION.
21 MIN.
14 MIN.
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8 MIN.
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7 VIDEOS
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6 MIN.
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VARIES
60 MIN.
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AUDIOTAPES
TITLE
21 WAYS TO DEFUSE ANGER AND
CALM PEOPLE DOWN
ASSERT YOURSELF
ASSERTIVE COMMUNICATION SKILLS
FOR PROFESSIONALS (WITH
WORKBOOK)
BUSINESS WRITING SKILLS
COMMUNICATING THROUGH
OBJECTIVES (PMA)
CREATING TEAM WORK
CULTIVATING INITIATIVE IN YOUR
STAFF (WITH WORKBOOK)
DEALING WITH CONFLICT AND
DESCRIPTION
LENGTH
LOCATION
LEARN PEACEKEEPING SKILLS IN THIS CAREERTRACK TAPE TO
PREVENT BLOWUPS, MEDIATE DISPUTES, AND FOSTER TEAMWORK.
LEARN PRECISE LANGUAGE AND SKILLS TO KEEP COOL.
THE THREE PARTS OF ACTING ASSERTIVELY,ELEMENTS OF
ASSERTIVE BEHAVIOR, INDIVIDUAL RIGHTS. FIVE WAYS TO BE
ASSERTIVE, FIVE TYPICAL SITUATIONS IN WHICH ASSERTIVE
BEHAVIOR CAN BE USEFUL.
1 TAPE
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1 TAPE
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PROVIDES MANY SPECIFIC TECHNIQUES TO HELP YOU HANDLE
DIFFICULT COMMUNICATION SITUATIONS. GIVES BLUEPRINT FOR
PLANNING ASSERTIVE REACTIONS AND TECHNIQUES FOR CARRYING
THEM OUT.
IMPROVE ON YOUR WRITING SKILLS AND LEARN VALUABLE TIPS.
PLANNING FOR IMPROVED PERFORMANCE.
4 TAPES
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4 TAPES
6 TAPES
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PROVEN TECHNICS FOR INCREASING THE OUTPUT QUALITY AND
CREATIVITY OF YOUR STAFF.
CAREERTRACK TAPES DISCUSSES HOW TO MOTIVATE YOUR
PEOPLE TO THINK FOR THEMSELVES AND ACT FOR THE
ORGANIZATION. TOPICS INCLUDE, SHARING YOUR AUTHORITY
WITHOUT LOSING CONTROL, KEEPING IN TOUCH WITH YOUR
PEOPLE, BALANCING REWARDS WITH DISCIPLINE.
CAREERTRACK TAPE SET HIGHLIGHTS THE PRIMARY REASONS
4 TAPES
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4 TAPES
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4 TAPES
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CONFRONTATION
EXECUTIVE SEMINARS IN SOUND W/
WORKBOOK
EVELYN WOOD – READING DYNAMICS
FIRST THINGS FIRST
CONFLICTS OCCUR, WHEN CONFLICT IS GOOD, WHEN CONFLICT IS
BAD, AND HOW TO STOP THE ESCALATION.
HOW TO GET YOUR IDEAS ACROSS, MAKE THE MOST OF YOUR TIME,
YOUR ROLE AS A DECISION MAKER, GUIDE TO BETTER PEOPLE
MANAGEMENT, MASTERING THE ART OF DELEGATING, ORGANIZING
YOUR PLANS AND PLANNING YOUR ORGANIZATION, STRATEGIES OF
MOVING AHEAD AND HOW TO LIVE WITH YOUR OWN SUCCESS.
ONE OF THE CLASSIC SPEED, COMPREHENSION, AND RETENSION
PROGRAMS FOR IMPROVING READING.TAKES YOU THROUGH A
STEP-BY-STEP PROGRAM WITH WORKBOOK AND EXERCISES AS YOU
LISTEN TO THE TAPES.
Stephen COVEY’S BEST-SELLING SERIES. LEARN HOW TO LEAD
YOUR LIFE AND MANAGE YOUR TIME TO BE MORE PRODUCTIVE.
8 TAPES
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1 TAPE & 2
VIDEOS/210
MIN.
6 TAPES
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4 TAPES
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FIRST-TIME MANAGER: HOW TO
MASTER THE ESSENTIAL SKILLS OF
MANAGEMENT
GETTING THINGS DONE
SET OF SIX TAPES COVERING VARIETY OF TOPICS FROM HOW TO
SET SPECIFIC, ACHIEVABLE GOALS, AND INSPIRING YOUR STAFF, TO
MANAGING STRESS, AND BUDGETING.
THE SKILLS AND IDEAS YOU GAIN IN THIS PROGRAM WILL HELP YOU
ACCOMPLISH YOUR HIGH PRIORITIES EVERY DAY AND REACH YOUR
HIGHEST LIFETIME GOALS.
GOALS: SETTING AND ACHIEVING
THEM ON SCHEDULE
HOW TO DEAL WITH DIFFICULT
PEOPLE
HOW TO DEAL WITH NEGATIVITY AT
WORK
AUDIOCASSETTE ON THE ROAD TO ACHIEVING GOALS AND GETTING
THEM ACCOMPLISHED IN A TIMELY MANNER.
STRATEGIES ON GETTING RESULTS WITH THE HARD- TO – HANDLE
PEOPLE IN YOUR LIFE.
FRED PRYOR SEMINAR ON TAPE WITH WORKBOOK. COVERS 10
TYPES OF NEGATIVE BEHAVIOR AND A 3-STEP PLAN FOR DEALING
WITH NEGATIVEITY IN OTHERS.
LEARN ABOUT SOME COMMON “TYPES” OF PEOPLE AND HOW TO
DEAL WITH THEM EFFECTIVELY.
1 TAPE
LEARN HOW TO DEVELOP YOUR OWN STEP-BY-STEP DELEGATION
PLAN SO THAT YOU HAVE MORE TIME AND YOUR STAFF MEMBERS
WILL FEEL CHALLENGED.
TAPE IS A SYSTEMATIC , DETAILED PROGRAM THAT GIVES A BLUE
PRINT FOR EFFECTIVE COMMUNICATIONS.
ANYONE CAN ACCOMPISH MORE EVERY DAY SIMPLY BY APPLYING
THE PRINCIPLES AND SYSTEMATIC APPROACHES OF THIS PROGRAM
BY GETTING ORGANIZED, SETTING PRIORITIES, PROJECT PLANNING,
AND BUILDING A PERSONAL ACTION PLAN.
HOW TO BUILD YOUR LEADERSHIP,POWER AND VISIBILITY
INFORMATION ON HOW TO BUILD YOUR LEADERSHIP,POWER AND
VISIBILITY.
REDUCE MISUNDERSTANDINGS, SHARPEN YOUR CONCENTRATION,
AND HEAR MORE OF WHAT PEOPLE ARE SAYING.
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HOW TO DEAL WITH THE
DIFFERENCES IN PEOPLE:
RELATIONSHIP STRATEGIES
HOW TO DELEGATE WORK AND
ENSURE IT’S DONE RIGHT
HOW TO DEVELOP EFFECTIVE
COMMUNICATION SKILLS
HOW TO GET THINGS DONE
HOW TO GET RESULTS WITH PEOPLE
HOW TO GET RESULTS WITH PEOPLE
HOW TO LISTEN POWERFULLY
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6 TAPES
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1 TAPE
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4 TAPES
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1 TAPE & 1
VIDEO/34 MIN.
6 TAPES
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2 TAPES
2 TAPES & 1
VIDEO/105 MIN.
4 TAPES
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HOW TO MANAGE CONFLICT, ANGER,
AND EMOTION W/ WORKBOOK
HOW TO MANAGE MULTIPLE
PROJECTS, MEET DEADLINES AND
ACHIEVE OBJECTIVES W/ WORKBOOK
HOW TO ORGANIZE YOUR LIFE AND
GET RID OF CLUTTER
HOW TO SET AND ACHIEVE GOALS -GETTING FOCUSED AND MOTIVATED
TO TAKE IMMEDIATE, EFFECTIVE
ACTION
HOW TO SUPERVISE PEOPLE
HOW TO WIN FRIENDS AND
INFLUENCE PEOPLE (WITH BOOK AND
TAPES)
HOW TO WRITE BETTER MEMOS,
REPORTS, & LETTERS
IMAGE AND SELF- PROJECTION FOR
TODAY’S WOMAN IN BUSINESS,
GOVERNMENT AND THE
PROFESSIONS
IN CONTROL
FOLLOWING THE GUIDELINES IN THIS AUDIO PROGRAM YOU CAN
BECOME THE PEACEMAKER IN YOUR ORGANIZATION, THE PERSON
EVERYONE ELSE LOOKS TO FOR A COOL HEAD AND FAIR DEALINGS.
YOU’LL BE ABLE TO DESENSITIZE YOURSELF TO CONFLICTS AND
SHOW OTHERS THE WAY TO COME TOGETHER FOR MORE
SUCCESSFUL RELATIONSHIPS.
FRED PRYOR SEMINARS
6 TAPES
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6 TAPES
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CAREERTRACK TAPE SET THAT SHOWS NEW WAYS TO BETTER
MANAGE YOUR PAPER, YOUR SPACE, AND YOUR TASKS.
CAREERTRACK TAPE THAT FOCUSES ON WHAT IS TRULY IMPORTANT
TO YOU AND TO SET CLEAR, MEANINGFUL GOALS. IT OFFERS A 5YEAR TECHNIQUE WAYS TO OVERCOME MISTAKES AND SETBACKS
AND WAYS TO CHECK PROGRESS.
A FRED PRYOR SEMINAR ON TAPE. TAPES AND WORKBOOK COVER
TOPICS LIKE MAKING THE TRANSITION, EARLY PROBLEMS, GIVING
ORDERS, DELEGATING, LISTENING SKILLS, LEADERSHIP STYLES,
AND MUCH MORE.
DALE CARNEGIE COURSE THAT PROVIDES HIS CLASSIC APPROACH
TO DEALING WITH PEOPLE.
4 TAPES
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4 HRS.
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6 TAPES
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8 TAPES
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PRESENTS PROVEN METHODS FOR WRITING MORE CLEARLY,
CONCISELY, AND POWERFULLY THAN BEFORE.
HERE’S YOUR CHANCE TO LEARN THE SECRETS BEHIND THE
PROFESSIONAL “ STYLE” AND PERSONAL POWER OF TODAY’S MOST
SUCCESSFUL WOMEN … YOUR CHANCE TO PUT NEW IMPACT INTO
YOUR PROFESSIONAL IMAGE AND YOUR CAREER.
1 TAPE
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4 TAPES
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INFORMATIVE TAPES ON HOW TO GET THE ABILITY TO STOP
SMOKING.
1 TAPE & 1
VIDEO/103 MIN.
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INTERVIEWING PEOPLE
LEADERSHIP AND THE ONE MINUTE
MANAGER (WITH BOOK AND TAPES)
LIFE BY DESIGN (WITH WORKBOOK)
THIS AUDIOCASSETTE PROGRAM IS PACKED WITH INFORMATION ON
HOW TO RECRUIT, SCREEN AND HIRE “ SUPERSTARS “ FOR EVERY
JOB AND AVOID EXPENSIVE HIRING MISTAKES.
KENNETH BLANCHARD DESCRIBES EFFECTIVE, ADAPTIVE STYLES OF
SITUATIONAL LEADERSHIP. HE EXPLAINS WHY AND HOW TO FIT
YOUR STYLE TO THE NEEDS OF THE INDIVIDUAL.
CAREERTRACK TAPE THAT GUIDES US TO MAKE CONSCIOUS
LIFESTYLE CHOICES THE CONTRIBUTE TO BETTER PHYSICAL AND
EMOTIONAL HEALTH. THIS IDENTIFIES SPECIFIC ATTITUDES AND
HABITS THAT CONTRIBUTE TO OVERALL WELLNESS AND THOSE
THAT DIMINISH IT.
6 TAPES
2 TAPES
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4HRS., 6 MINS.
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MANAGEMENT PROBLEMS OF THE
TECHMICAL PERSON IN A LEADERSHIP
ROLE
MANAGING PEOPLE (WITH
WORKBOOK)
MOTIVATING PEOPLE IN TODAY’S
WORKPLACE
MOTIVATING YOURSELF AND OTHERS
PERSONAL IMPACT, PERSONAL
POWER
PHILIP CROSBY: LET’S TALK QUALITY
POWERFUL TELEPHONE SKILLS
PUTTING IT IN WRITING
SECRETS OF EFFECTIVE DELEGATION
SELF-DISCIPLINE AND EMOTIONAL
CONTROL: HOW TO STAY CALM AND
PRODUCTIVE UNDER PRESSURE
SPEED READING W/ WORKBOOK
STRESS MANAGEMENT FOR
PROFESSIONAL: STAYING BALANCED
UNDER PRESSURE
STRESS MANAGEMENT FOR
PROFESSIONALS: HOW TO FEEL
BETTER AND PERFORM BETTER ON
THE JOB
PROGRAM AND WORKBOOK ADDRESS THE UNIQUE ISSUES OF A
TECHNICAL CAREER IN RELATION TO ASSUMING A LEADERSHIP
POSITION. COVERS THE BALANCE BETWEEN THE TECHNICAL,
ADMINISTRATIVE, AND PEOPLE SKILLS.
COVERS MANAGEMENT THEORY AND THEN PROVIDES WAYS TO USE
THEM IN MANAGING EFFECTIVELY.
CAREERTRACK TAPE OFFERS MOTIVATIONAL STRATEGIES THAT GET
RESULTS BY FIRING UP PEOPLE FROM WITHIN. IT DISCUSSES
CREATING INTERNAL MOTIVATORS AND EXTERNAL REWARDS.
TIPS ON HOW TO GET YOU AND OTHERS MOVING AT A FASTER PACE.
MOTIVATION,DISCIPLINE,JOBS AND ETC.
6 TAPES
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6 TAPES
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4 HRS., 5 MIN.
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1 TAPE
6 TAPES
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ONE OF THE FOUNDERS OF TQM DISCUSSES HIS VIEWPOINTS IN A
QUESTION AND ANSWER FORMAT
PRACTICAL TRAINING THAT MAKES THE CRITICAL DIFFERENCE
BETWEEN A “HO- HUM” EXCHANGE AND A TELEPHONE
CONVERSATION THAT SPARKLES WITH COURTESY AND
PROFESSIONALISM.
PRATICAL TIPS ON ORGANIZING AND PUTTING ON THE FINISHING
TOUCHES LIKE THE PROS.
LEARN THE SECRETS AND IMPORTANCE OF DELEGATING TO MAKE
EVERYTHING RUN SMOOTHER.
TEACHES HOW TO END YOUR NEGATIVE, EMOTIONAL BEHAVIORS BY
CONTROLLING INITIAL REACTIONS OF ANGER, PAIN, OR ANXIETY.
TRANSFER THESE INTO CONTROLLED REACTIONS TO ACCOMPLISH
YOUR GOALS AND STAY IN CONTROL.
HOW TO READ MORE IN A FRACTION OF THE TIME AND
DRAMATICALLY IMPROVE YOUR LEARNING POWERS.
CAREERTRACK TAPE SET THAT ADDRESSES STRESS FROM A
COMMONSENSE POINT OF VIEW, HELPING YOU LEARN HOW TO
FUNCTION WITH STRESS, AS WELL AS HOW TO REDUCE IT.
FIELD TESTED INFORMATION ON HOW TO SURVIVE IN THE JOB
JUNGLE AND BEAT THE STRESS ON YOUR JOB.
1 TAPE
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6 TAPES
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6 TAPES
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1 TAPE
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6 TAPES
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6 TAPES
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6 TAPES
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4 TAPES
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TAKING RESPONSIBILITY FOR YOUR
CHOICES
THE JOB OF SUPERVISION (PMA)
THE SEVEN HABITS OF HIGHLY
EFFECTIVE PEOPLE
CAREERTRACK TAPE TELLS OF A NOW-SUCCESSFUL BUSINESSMAN
AND POLITICIAN WHO SURVIVED A MOTORCYCLE ACCIDENT AND A
PLANE CRASH THAT LEFT HIM DISFIGURED AND PARALYZED. HE
TELLS HIS PHILOSOPHY FOR TRANSFORMING THE LIFE YOU HAVE
INTO THE LIFE YOU WANT.
IMPORTANT INFORMATION ON BEING A BETTER SUPERVISOR.
STEPHEN COVEY’S CLASS BOOKS ON TAPE. AUDIOCASSETTES THAT
GIVE INSIGHT INTO EFFECTIVE HABITS THAT CAN BE USED DAILY.
6 TAPES
6 TAPES
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THE THOMAS REGISTER EXECUTIVE
MEMORY PROGRAM
TIME TACTICS OF VERY SUCCESSFUL
PEOPLE
WINNING MANAGEMENT STRATEGIES
FOR THE REAL WORLD
THIS PROGRAM WILL MAKE IT EASY FOR YOU TO IMPROVE YOUR
MEMORY.
CAREERTRACK TAPE PROVIDES PRACTICAL PROGRAM ON HOW TO
ORGANIZE YOUR TIME AND GET MORE DONE EACH DAY.
INSIGHT INTO HOW THE REAL WORLD OPERATES AND WINNING
IDEAS FOR MANAGEMENT SUCCESS.
2 TAPES
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6 TAPES 8 HRS, 26 MIN.
6 TAPES
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COMPUTER-BASED
TITLE
AllCLEAR: THE
SMARTER
FLOWCHARTER
DESCRIPTION
A FLOWCHARTING PROGRAM THAT ALLOWS YOU TO TURN A TEXT
OUTLINE INTO A FLOWCHART. OPTIONS ALLOW YOU TO
CUSTOMIZE YOUR DIAGRAMS. TECHNICAL PROGRAM SUPPORT IS
LOCATION
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DETAILS
YOU WILL BE
PROVIDED A DISK SET
FOR YOU TO LOAD THE
AVAILABLE FROM SPSS COMPANY.
THE MEMORY
JOGGER: BASIC
QUALITY
CONTROL TOOLS
THIS DISK OR NETWORK PROGRAM PROVIDES MOST OF THE TOOLS
YOU WILL NEED TO CONDUCT A PROCESS ANALYSIS. PROVIDES
FLOWCHARTS, IN ADDITION TO MULTIPLE DATA ANALYSIS AND
CHARTS AND GRAPHS TOOLS. TECHNICAL SUPPORT IS AVAILABLE
FROM QUALITY AMERICA.
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INTERPERSONAL
COMMUNICATIONS
SKILLS
THE PSYCHOLOGY
OF ACHIEVEMENT
THIS CAREERTRACK CD HELPS YOU LEARN NOT ONLY HOW TO
SPEAK UP AND BE HEARD, BUT HOW TO INCREASE THE CLARITY OF
YOUR MESSAGE TO GET YOUR IDEAS ACCTIPED MORE OFTEN.
PROGRAM COVERS TOPICS SUCH AS BUILIDING A POSITIVE SELFIMAGE, TAKING CHARGE, SETTING AND ACHIEVING GOALS,
PROBLEM-SOLVING, AND DECISION-MAKING.
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PROGRAM ONTO YOUR
COMPUTER AND ALSO
A USER’S GUIDE.
THIS COMES AS A DISK
SET OR CAN BE
DOWNLOADED FROM
THE NETWORK. THE
USER’S GUIDE IS
AVAILABLE FOR BOTH
USES.
CD-ROM
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CD-ROM
Version 7/01