IMPERIAL COUNTY
CLASS TITLE: HUMAN RESOURCES TECHNICIAN - CONFIDENTIAL
BASIC FUNCTION:
Under the direction of the Assistant Director of Human Resources and Risk Management,
perform a variety of specialized human resource functions in support of the overall human
resource program, risk management program and others as assigned, and coordinate with
and assist all County Departments with human resource matters.
REPRESENTATIVE DUTIES:
Perform a variety of responsible human resource functions in support of the overall human
resource and risk management program.
Assist employees with a variety of questions and issues with respect to human resource
policies and practices.
Assist department heads and other County officials with data regarding employees,
employee contracts, human resource records or other pertinent information.
Provide employees with orientation, instructing new employees on basic human resource
policies and available benefits.
Respond to medical insurance questions and inquiries from participants and providers;
receive and process billings from a variety of insurance providers and assure accuracy of
billings and payments; balance and maintain running balances on claims submitted and on
checks paid and processed.
Inspect monthly Third Party Administrator (TPA) claim report for accuracy of large claims
and employees claiming eligibility; consistently interact with TPA regarding information
needed to process claims.
Respond to inquiries and questions regarding the employee assistance programs; answer
questions or refer to proper individual; provide assistance with respect to training sessions
provided by outside companies; order supplies needed to assure that departments receive
copies of posters and fliers to be posted.
Assist in the enrollment of employees with respect to benefit programs, deferred
compensation programs and other programs offered by the County; explain flexible
benefits plan and assist employees in their selection of plans.
Assist eligible employees to enroll in Public Employee Retirement Systems (PERS);
process PERS enrollment forms and respond to questions and inquiries regarding filing
claims through PERS health insurance; notify those enrolled in PERS regarding insurance
changes and procedures.
Assist employees with an understanding of their coverage and with problems with respect
August 1999
Human Resources Technician – Confidential - Continued
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to claims; review insurance billings for accuracy and provide feedback to the Risk
Manager; update insurance enrollment information and health plan changes to payroll
program.
Monitor payroll reports to assure that only eligible County employees have State Disability
Insurance (SDI) deducted from payroll; coordinate with Data Processing and Payroll to
monitor and assure that quarterly SDI checks are accurate and are sent to the State.
Provide a variety of reports; compile and submit assigned reports to superiors especially
with regard to employment, worker’s compensation and employee relations activities;
coordinate with Risk Manager regarding worker’s compensation issues.
Coordinate employee programs such as the employee awards programs; organize proper
functioning of employee picnic and other employee relations or activities.
Coordinate Insurance Committee meetings, notifying members, reserving room and
setting agenda; follow-up on issues and action points discussed.
Participate in a variety of other personnel functions such as employment, classification and
others to provide assistance to Human Resource Analyst as directed.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Basic human resource programs, policies and procedures.
Modern office practices, procedures and equipment.
Record-keeping techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Oral and written communication skills.
Laws, rules and regulations related to assigned activities.
Policies and objectives of assigned program and activities.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
Perform a variety of human resource functions.
Communicate effectively both orally and in writing.
Work cooperatively with others.
Establish and maintain cooperative and effective working relationships with others.
Add, subtract, multiply and divide quickly and accurately.
Compile and verify data and prepare reports.
Operate a computer terminal.
Work independently with little direction.
Meet schedules and time lines.
Plan and organize work.
August 1999
Human Resources Technician – Confidential - Continued
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EDUCATION AND EXPERIENCE:
Any combination equivalent to: two years experience in general human resource work.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver’s license.
WORKING CONDITIONS:
Human Resource Office environment.
Physical abilities required include dexterity of hands and fingers to operate computer,
hearing and speaking to communicate with a variety of individuals, and light lifting (up to
14 pounds).
August 1999