NSW INDEPENDENT TRIAL EXAMS – 2010 BUSINESS STUDIES YR 11 PRELIMINARY EXAMINATION MARKING GUIDELINES Section I 1 11 D D 2 12 C B 3 13 B C 4 14 A A 5 15 D C 6 16 A B 7 17 B D 8 18 C D 9 19 A C 10 20 C B Section II Question 21(a) Criteria/ Students identify ONE social and ONE economic role of business. Student identify ONE social OR ONE economic role of business. Answers may include: Wealth creation (economic) Employment (economic/social) Innovation (economic) Quality of life (economic/social) Choice (social) Entrepreneurship (economic) Marks 2 1 Question 21(b) Criteria Marks 3–4 Students distinguish between unincorporated and incorporated enterprises and give ONE example of each. 2 Students distinguish between unincorporated and incorporated enterprises with no correct examples OR they correctly define ONE term and give ONE correct example. 1 Students define unincorporated OR incorporated enterprises. Answers may include: An unincorporated enterprise refers to those businesses that have no legal separation between the business and its owners who have complete legal responsibility and liability for its actions. Examples include sole traders, partnerships or limited partnerships. Incorporated enterprises are those businesses that have a separate legal entity that is officially registered as a company. It is a legal entity in its own right distinct from its owners. Examples include private companies, public companies, trusts or cooperatives. Question 22(a) Criteria Marks 2 Students distinguish between a mission statement and a vision statement. 1 Students correctly define either a mission or a vision statement. Answers may include: A vision statement is specifically looking at what the businesses would like to achieve in future. A mission statement defines the main purpose and goals of a business. It will convey the distinctive character of the business and differentiate it from its competitors. The mission statement aims to set out how the vision will be achieved. More focused on the present. Question 22(b) Criteria Marks 3–4 Students discuss how TWO forecasting tools may be used by management to create specific targets for the business. 2 Students identify TWO forecasting tools OR they discuss how ONE forecasting tool may be used by management to create specific targets for the business. 1 Students identify ONE forecasting tool. Answers may include: Break-even analysis – which may be used by management to set targets which determine how much a business will need to sell to meet make a profit. They may set a target aiming at a particular profit level. Budgets – this is a financial plan which may be used by management setting out expected incomes and outlays. This may be used to set specific targets by establishing the strategies a business will use to achieve its goals. NSW Independent Trial Exams 2010 – Business Studies Yr 11 Preliminary Examination: Marking Criteria - Page 1 Question 23(a) Criteria Marks 2 Students outline the importance of market research for a business. 1 Students makes mention of target market with limited outline of importance of market research. Answers may include: Market research is essential in allowing a business to identify its target market and develop an understanding what customers actually want and anticipate any changes in the market to cater for changing customer demands. Question 23(b) Criteria Marks 2 Students identify TWO factors which may be used by a business to identify its target market. 1 Students identify ONE factor which may be used by a business to identify its target market. Answers may include: Demographic factors – characteristics of the population including age, sex, education or income Geographical factors – knowing where a customer makes purchase decisions Psychographic factors – understanding why a customer buys different products and services may include looking at lifestyle characteristics, including the personality types of consumers and their perceived social class Behavioural factors – understanding how a customer makes decisions and are concerned with the motivation behind a customer’s decision to buy a particular product Question 23(c) Criteria Marks 3–4 Students discuss TWO promotional strategies a business may use within its marketing mix. 2 Students discuss ONE promotional strategy a business may use within its marketing mix OR they identify TWO strategies. 1 Students identify ONE promotional strategy. Answers may include: Advertising The media (television, radio, internet or print) Sponsorships Loyalty cards and special privileges for frequent users Joint promotion with other businesses Free sample hand-outs to promote products Personal selling Product displays in shop fronts Public relations activities such as media releases, annual reports; conferences may also be used to promote products and services Question 24(a) Criteria Students correctly calculate gross profit and net profit Students correctly calculate gross profit OR net profit Answers: Gross profit = $185 000; net profit = $52 000 Marks 2 1 Question 24(b) Criteria Marks 2 Students correctly distinguish between a balance sheet and a profit and loss statement. 1 Students correctly define a balance sheet OR profit and loss statement. Answers may include: A balance sheet describes the financial position of a business at a particular point in time, summarising the type and amount and types of assets, liabilities and equity. A profit and loss statement provides a record of the performance of a business over an accounting period and establishes the firm’s profit or loss by recording revenue and expenses incurred over a specific period of time. NSW Independent Trial Exams 2010 – Business Studies Yr 11 Preliminary Examination: Marking Criteria - Page 2 Question 24(c) Criteria Marks 2 Students account for the change in net profit between 2008 and 2009. 1 Students identify the change in net profit but provide no reason for it. Answers may include: There was decrease in net profit from $58 000 in 2008 to $52 000 in 2009. This can be a result of: Decrease in gross profit Increase in expenses Students may make reference to specific expenses that may have increased. Question 24(d) Criteria Marks 3–4 Students explain how the marking plan can result in improved net profit levels. 2 Students outline how marketing may result in improved profit levels. 1 Students make a statement about the how marketing may result in improved profit levels. Answers may include: A marketing plan may be used to improve the profitability levels of the business by addressing any of the 4 Ps of marketing. Target market can be identified and marketing strategies altered to make the product more attractive to the target market. The price must be accessible to the target market. Promotional strategies may be used to encourage sales by making consumers aware of the product’s features and how it compares to competitors products. May need to spend more on marketing to ensure the product is positioned correctly in the marketplace. Place – may need to look at how the product is being distributed. Students need to link their discussion to improving profitability. Question 25(a) Criteria Students identify TWO personal qualities that a new business owner needs to increase their chance of success. Students identify ONE personal quality that a new business owner needs to increase their chance of success. Answers may include: Motivation Experience A good sense of judgment Good communication skills Marks 2 1 Question 25(b) Criteria Marks 3–4 Students describe TWO sources of finance available to small business owners to finance their business. 2 Students describe ONE source of finance available to small business owners to finance their business OR they identify TWO sources. 1 Students identify ONE source of finance available to small business owners. Answers may include: Debt finance – short term, long term finance such as overdrafts or loans Equity finance – funding from those who either have a shareholding in the business or own the business. Can also be raised by selling more shares in the business Leasing this source allows a business to use equipment without paying for them outright. Leasing major capital purchases gives tax deductions to the business and allows them to use their money for other things NSW Independent Trial Exams 2010 – Business Studies Yr 11 Preliminary Examination: Marking Criteria - Page 3 Question 25(c) Criteria Marks 3–4 Students discuss TWO strategies a business may implement in order to achieve a competitive advantage. 2 Students discuss ONE strategy a business may implement in order to achieve a competitive advantage OR they identify two strategies. 1 Students identify ONE strategy which may be used. Answers may include: Students can discuss how any ONE of the following can be implemented as a strategy to achieve a competitive advantage: Lowest prices Customer service Quality Image Experienced staff Advertising Using latest technology Section III Question 26 Criteria Presents a sustained, logical and well-structured business report that provides a comprehensive outline of the financial and social goals of a business Provides a comprehensive discussion of THREE challenges for the business operations during the growth stage of the business life cycle Provides a thorough evaluation of the process of hiring new employees, training and developing them as part of the human resource cycle Extensively uses relevant business terminology and concepts in appropriate forms Presents a well organised and well-structured business report that provides a thorough outline of the financial and social goals of a business Provides a detailed discussion of THREE challenges for the business operations during the growth stage of the business life cycle Provides a detailed evaluation of the process of hiring new employees, training and developing them as part of the human resource cycle Substantially uses relevant business terminology and concepts in appropriate forms Presents a business report that provides some outline of the financial and social goals of a business Mentions some challenges for the business operations during the growth stage of the business life cycle Provides some outline acquisition and training and development as part of the human resource cycle Satisfactorily uses relevant business terminology and concepts in appropriate forms Presents a business report that provides a limited outline of the financial and social goals of a business Lists a challenge a business may face at the growth stage of the business life cycle May make mention of process of acquisition and/or training and development Uses basic business terminology and concepts in appropriate forms Identifies a financial and/or social goal of a business May refer to a challenge a business may face at the growth stage of the business life cycle Uses basic business terminology Does not write in an appropriate business format Marks 17 – 20 13 – 16 9 – 12 5–8 1–4 Question 26 continues on the next page NSW Independent Trial Exams 2010 – Business Studies Yr 11 Preliminary Examination: Marking Criteria - Page 4 Question 26 continued Students should address the following in the report: Students outline the financial and social goals of a business. This may include: Financial: o Breaking even o Making a profit o Increase product sales and market shares o Growth and diversification Social: o Providing workers with employment, income and better career paths o Providing services to the community, such as education and training or health care o Pursuing social justice aims, such as improving employment opportunities for those groups in the community that are disadvantaged o Engaging in more environmentally sensitive production goods and services that do not contribute to environmental damage Discuss THREE challenges the business operations may encounter during the growth stage of the business life cycle. These may include: Ensuring the quality of service or production is maintained as output grows Developing accounting and financial information systems that provide management with detailed information about the performance of the different aspects of the business Managing cash flow and taking into account the financial requirements involved in expanding the business Taking the opportunity of improving economies of scale associated with the increased production levels Sustaining growth and not letting the success of the business create a sense of self satisfaction or laziness Recruiting new employees as they are needed and delegating tasks Redefining the role of management so they are not overwhelmed with the increased workload Evaluate the importance of the human resource cycle when hiring new employees, and the benefits to business from training and developing their human resources. Students make a judgement on the value of the human resource cycle. Students identify the components of the cycle including: Acquisition Development Maintenance Separation Students examine each component and evaluate the importance of each step to lead toward: The hiring of the right employees Tailoring staff requirements to company needs Accessing training which benefits the company Offering incentives to maintain staff Managing records for staff development NSW Independent Trial Exams 2010 – Business Studies Yr 11 Preliminary Examination: Marking Criteria - Page 5 NSW INDEPENDENT TRIAL EXAMS – 2010 BUSINESS STUDIES YR 11 PRELIMINARY EXAMINATION MAPPING GRID Qu 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21(a) 21(b) 22(a) 22(b) 23(a) 23(b) 23(c) 24(a) 24(b) 24(c) 24(d) 25(a) 25(b) 25(c) 26 Content Nature of business – the importance of business Key business functions – coordinating business functions Key business functions – marketing Establishing a business – key considerations in setting up a business – capital Developing a business plan-elements of a business plan Establishing a business – key considerations in setting up a business – legal Key business functions – identification of the target market Nature of business – types of business entity Developing a business plan – the business planning process – SWOT Developing a business plan – the role of a business plan Nature of business – business environment and its impact on business Key business functions – operations: manufacturing/services Nature of business – the business environment and its impact on business Key business functions – overview of marketing mix Key business functions – accounting and finance Establishing a business – outsourcing Developing a business plan – forecasting Nature of business – importance of business Establishing a business – critical issues in business success and failure Developing a business plan – types of control Nature of business – the importance of business Nature of business – types of business entity Developing a business plan – business planning process Developing a business plan – forecasting Key business functions – marketing Key business functions – identification of target market Key business functions – marketing mix Key business functions – accounting and finance Key business functions – accounting and finance Key business functions – accounting and finance Key business functions – marketing Establishing a business – key personal features in establishing a business Establishing a business – key considerations in setting up a business – capital Establishing a business – identifying and sustaining competitive advantage Nature of business: The importance of business Business life cycle Key business functions: Employment relations – human resource cycle. Outcomes P1.1 P2.1 P2.1 P5.1 Band 2-3 2-3 3-4 3-4 P2.2 P5.1 3-4 3-4 P2.1 P1.2 P4.2 P2.1 P4.1 P2.2 P4.1 3-4 3-4 4-6 3-4 3-5 3-4 4-6 P5.1 P5.6 P2.1 P5.6 P1.1 P4.2 P2.1, P5.3 P1.1 P1.2 P2.2 P2.2, P2.3 P2.1 P2.1, P5.1 P2.1, P5.1 P5.6 P2.1, P5.1 P5.1 P2.1, P5.1 P2.1 3-6 4-6 3-4 4-6 4-6 3-5 4-6 2-3 2-5 2-4 2-4 3-4 3-4 4-6 4-6 3-5 4-6 4-6 2-3 P2.1, P5.1 3-5 P4.1, P5.1 4-6 P1.1, P3.1 P2.2, P5.1, P5.3, P5.5 3-6 NSW Independent Trial Exams 2010 – Business Studies Yr 11 Preliminary Examination: Marking Criteria - Page 6