MOSAIC POLICY AND PROCEDURE NAME: Compensation Administration Approval Signature: __ Approval Date: ____4/1/15_____ Title: ______SVP of Human Resources________________ Department: _Human Resources POLICY: The following statements express objectives with respect to base pay of all employees, but are subject to change based on the financial condition of Mosaic. Not all of these objectives may be achieved for each employee. They are set forth as a reminder to you that Mosaic has these goals in mind. It is the objective of Mosaic to establish and maintain a compensation system, which will: I. Reflect the difficulty and responsibility of jobs. II. Be externally competitive, and internally consistent and fair. III. Motivate employees to work toward achievement of company goals. IV. Create incentive for personal growth and monetary advancement on the basis of demonstrated performance. PROCEDURE: I. Administration Responsibilities A. Chief Executive Officer Has overall responsibility for implementation of major policies covering the administration program. B. Compensation Administration Human Resources – National Office i. Works in conjunction with local Mosaic offices to design and implement the compensation program to ensure achievement of policy objectives. ii. Provides interpretation and information concerning compensation policies and procedures to management. iii. Conducts and participates in pay surveys, and analyzes appropriate labor market data. iv. Maintains job descriptions for all Mosaic positions and reviews descriptions to ensure they accurately reflect responsibilities and duties. Prepares new/revised job descriptions as necessary, and ensures that positions are classified according to FLSA requirements. Page 1 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015 v. Provides annual update of Mosaic job list, job codes and pay ranges. C. Human Resources Solutions i. Provides technical assistance regarding compensation policies and procedures. ii. Provides support to ensure that employees are classified correctly within job titles. iii. Provides training for compensation policies and performance evaluations. D. Executive Director or designee/Vice President of Operations i. Authorizes and administers the performance or promotional increases within the guidelines of the projected annual operating budget. ii. Communicates dates of performance appraisals to employees and their supervisor. iii. Ensures that job descriptions are reviewed and performance appraisals completed at least annually. iv. Submits job analysis questionnaires for any new or significantly changed positions to the Vice President of Human Resources Solutions for review. 1. Revisions to job descriptions cannot alter the education and experience required, cannot change items 1 – 4 of the essential job functions, and may only have limited changes in knowledge, skills and abilities. 2. Year for year experience may be substituted for education (i.e., if a bachelor's degree is required, an additional four years of experience may be substituted), except for certain professional and/or management positions. E. Ad Hoc Compensation Committee i. The members will be selected from various departments throughout Mosaic. ii. The committee will meet as needed, and will be responsible for the pointing of jobs, as needed. iii. Review policies and procedures and make recommendations as necessary. iv. Make recommendations on titling guidelines. v. Provide salary surveys as requested. Compensation Administration Page 2 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015 II. Compensation Approvals A. Standard changes in compensation (increases and decreases are subject to two levels of approval: i. Immediate Supervisor ii. Executive Director or designee/Vice President of Operations (if the Vice President is the immediate supervisor, the Vice President must provide secondary approval). B. III. All above maximum range increases and any out-of-cycle increases must be approved by the Vice President of Operations, in consultation with the Vice President of Human Resources Solutions. Administrative Guidelines A. Pay Grades and Ranges Each job is assigned a pay grade that has a corresponding minimum, midpoint and maximum pay range. B. Administration of New or Revised Jobs Before any offer or transfer is made to fill any new or revised position, the Vice President of Human Resources Solutions will develop a new job description based on the job analysis questionnaire, or will revise an existing job description. The Vice President of HR Solutions will then determine if there is a need for pointing the job. If so, the Vice President of HR Solutions, along with two other members of the compensation committee will establish an appropriate pay grade from each job using the Mosaic pointing system. C. Resolving Differences i. If the Executive Director or Vice President of Operations does not agree with the designated grade of a job, they will discuss the issue and the reason why with their supervisor. Every attempt will be made to resolve differences. When necessary, salary survey information will be obtained specific to the job in question to validate the pay grade. ii. The Senior Vice President of Human Resources will have final authorization over all compensation administration matters. Compensation Administration Page 3 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015 IV. Compensation for Individual Employees A. Compensation for New Employee i. As a general rule, an employee should be hired at the minimum of the pay grade. The minimum is considered an equitable amount of pay for an employee meeting the minimum qualification of the job. ii. Compensation for a newly hired employee may reflect the individual's applicable work experience. Initial compensation cannot exceed the midpoint of the pay range for that position. Any exception to this policy must be recommended by the Executive Director and approved by the Vice President of Operations in consultation with the Senior Vice President of Human Resources. B. Promotion i. ii. iii. iv. v. C. Compensation Administration A promotion is defined as being offered a Mosaic job in a higher pay grade. A promotion is normally accompanied by an increase in pay. Six (6) to ten (10) percent is considered a normal promotional increase. However, such increases may be reduced if the increase places the newly promoted employee above the midpoint of the new pay range. Compensation for a promoted employee will reflect the individual's applicable work experience and pay history. Promotional increases should take an employee to no less than the minimum of the new pay range, even if that exceeds the 10 percent limit, and a new job date will be given to the promoted employee. All promotion employee status notices must have two signatures, one of which is the Executive Director or highest administrative supervisor. Lateral Transfers or Re-evaluation of Existing Jobs i. Lateral transfers are defined as transfers to jobs in the same pay grade. A lateral transfer may occur without a change in pay in normal situations. If a transfer occurs, the employee will be paid according to the range of the pay grade of the receiving agency. The Executive Director of the receiving agency and the appropriate Vice President must approve exceptions. Employees Page 4 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015 may retain their job anniversary and evaluation date if the transfer is to a similar position (e.g., direct support specialist to a direct support associate). Re-evaluations of existing jobs may be requested at the approval of the Chief Executive Officer for national office positions, at the approval of the Vice President of Operations for agency positions, or based on organizational restructuring. Reevaluations for any other reason may only be requested between March and May of any year during budget planning. If a re-evaluation of the job moves the job into a higher pay grade due to new market data and re-pointing, then the employee will be promoted and the prior promotion policy will apply. ii. D. Demotion i. ii. V. An employee may be reassigned to a job in a lower pay grade as a result of a performance that needs improvement. A reduction in pay may be considered. Employees may retain their job anniversary and evaluation date if the demotion is to a similar or previously held position (e.g., business manager to office manager). If an employee requests transfer to a lesser position, pay may or may not be reduced. Each situation needs to be reviewed on an individual basis. Compensation for Exception Situations A. Below Minimum i. Generally employees who are below the minimum of their pay grade will be brought to the minimum within a reasonable period of time, preferably no more than one year, if they are less than ten (10) percent under the minimum. ii. If an employee's pay rate is more than ten (10) percent below the minimum, a longer-term strategy will be used in order to progress the person to the minimum. B. Compensation Administration Above Maximum If an employee is above the maximum of their current pay range, several options may be considered. i. Give no increase and freeze the employee's salary Page 5 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015 ii. iii. C. Rehire i. ii. iii. D. VI. until the pay structures adjust upward to place the employee within the pay range. Give a lump sum increase of a given dollar amount, but do not adjust base pay. Promote the individual to a job in a higher pay grade if performance and individual capabilities warrant such an action, and if approved within budget. An employee separated from employment and eligible for rehire may be re-employed at the same rate for the same job, providing that past performance had been fully competent. An employee may be rehired for a different job at a rate of pay that is appropriate to the new position. An employee who is rehired by Mosaic within six (6) months of former employment will maintain his/her seniority for longevity if hired into the same position. Wage Pass Through/Market Based i. Employees will receive the appropriate rate increase or lump sum payment when additional monies are received due to wage pass throughs or when market based pay adjustments are given. ii. Employees on probation for performance issues, or considered not in good standing, may be excluded from these increases, at the Executive Director's discretion. iii. If states mandate decreases or freezes in funding, wages may be frozen at the approval of the Mosaic Leadership Council. Performance Increases and Performance Appraisals A. Performance Increases i. It is the policy of Mosaic to pay for performance. An employee will receive performance increase only when it is warranted by the level of performance of the employee measured against the responsibilities and duties of the job as stated in the job description. Increases are not automatic. Performance which receives a “Needs Improvement” rating will not be eligible for any increase. Merit increases shall not exceed ten (10) percent. Compensation Administration Page 6 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015 ii. iii. iv. v. B. Increases withheld for reasons of inadequate performance or incomplete training may later be granted when the employee's performance reaches a satisfactory level, but will not be retroactive to the review date. This includes market-based increases applied to all employees when there is a pay structure adjustment. A performance increase will not be given to an employee until his/her performance has been properly appraised and a copy of the appraisal has been submitted to the Executive Director or Vice President of Operations for review. All performance increases will be effective based upon the employee's job anniversary date for their current position, unless the original performance evaluation indicated a one (1) rating. Performance increases are subject to availability of funds. Performance Evaluations i. Each employee's performance must be appraised by the immediate supervisor and reviewed by the next highest level of management. ii. Except for executive employees, performance evaluations will occur per the following schedule: 6 months after hire date Performance appraisal or date in new job and pay review 1 year after hire date Performance appraisal or date in new job and pay review After first year, annually Performance appraisal from anniversary date in job and pay review iii. VII. Evaluations may be done three (3) months after an employee's hire date or date in new job if done consistently in new job and if done consistently for all employees in that program. Confidentiality of Individual Pay and Pay Ranges Pay information is privileged and confidential. Information regarding individual employee compensation will be shared only on an employee-related, need to know basis. Compensation Administration Page 7 of 7 Effective Date: July 1, 2003 Revision Date: April 1, 2015