MaryAnn T. Rabaglia
B1 Suburbian Village, Wanaque, NJ 07465
Home: 973-907-7924 Cell: 845-401-4756
rabagliamar@yahoo.com
SUMMARY
Administrative professional with outstanding communication skills, who thrives in a team
environment; self-motivated with a willingness to accept new responsibilities.
BIG M INC., Totowa, NJ
2007 - Dec. 2011
Executive Assistant and Personal Assistant to the CEO/Chairman/Owner
Big M consists of Annie sez, Mandee and Afaze totaling 160 stores in 8 states with
$300 million in sales.
 Facilitated Executive Committee Meetings, Steering Committee Meetings, Business
Review Meetings and Shareholders’ Meetings, including presentation equipment,
agendas, meals and minutes;
 Maintained Outlook calendars, both business and personal, as well as revisions/additions
to the CEO’s Contacts database;
 Researched ways to reduce expenses to maintain guidelines of corporate budgets, i.e. cut
monthly Conference Call costs;
 Addressed all e-mail correspondence for the CEO and composed letters, as necessary, as
well as transcription of dictation;
 Resolved the more difficult customer service issues; locate and fulfill special requests for
particular items of clothing;
 Managed all travel related matters, including visas and passports;
 Conducted Internet research, i.e. competitors’ trends;
 Expedited the payment of invoices;
 Sorted and distributed a voluminous amount of daily mail;
 Reconciled several credit card statements and payments of same;
 Coordinated all communications and meetings with department heads, in-house and
outside attorneys, investment bankers and vendors;
 Entered Store Visitation Checklists, from Buyers and District Managers, into our system;
 Assisted with Switchboard coverage when called upon;
 Acted as liaison with property managers for four personal properties, including, but not
limited to, rent, leases and maintenance issues;
 Responsible for all personal homeowners’ and automobile insurance matters and
maintenance of four family automobiles;
 Planned and coordinated every aspect of all large social events for the CEO and
Mandelbaum family members.
KEY MAINTENANCE CORPORATION, Congers, NY
Office Manager
2006 – 2007
 Supervised the Nyack School District Building Maintenance Program (consisting of five
buildings);
 Negotiated pricing, created and processed proposals and State bids;
 Investigated and resolved customer issues;
 Scheduled assignments for field personnel;
 Created and distributed marketing materials.
THE GREAT ATLANTIC & PACIFIC TEA CO., Paterson, NJ
Executive Assistant
2005 - 2006
 Responsible for all administrative matters for the Financial Planning & Analysis Group
of 12 professionals;
 Managed critical relationships with senior assistants to the President and Functional
Heads on personnel, administrative and scheduling matters;
 Prepared key presentation documents;
 Implemented a system that allowed store vendor invoices to be processed in a timely
manner, eliminating late fees and vendor controversy;
 Created a stock loss spreadsheet, from weekly inventory reports, providing valuable
information that helped prevent shrinkage and thus save dollars.
FOOTSTAR/MELDISCO, Mahwah, NJ
2000 - 2005
Print Production Coordinator
 Assisted in the creation of weekly circular ads for Kmart’s Shoemart Department,
working with Buyers and members of the Advertising and Sales Promotion teams.
 Developed and executed creative projects with Vendors and ad agencies and coordinated
print projects with in-house Print Shop;
 Managed all in-store retail merchandise, i.e. POP/POS kits, meeting deadlines and
ensuring accurate sales information to increase sales;
 Supervised the merchandise fulfillment program resolving outstanding customer issues,
thereby increasing customer satisfaction.
PROCTOR & GAMBLE, Montvale, NJ
1999 - 2000
Sales Administrative Assistant
Generated various marketing and forecasting reports for the A&P food chain account, assisting
the sales team evaluate trends to increase sales.
 Implemented price changes and plan-o-grams for the Food/Beverage, Fabric & Home
Care and Paper sectors of the grocery business;
 Acted as Liaison for P&G and the A&P account to ensure effective communication
which improved customer satisfaction.
KODAK, Fair Lawn, NJ
1994 - 1999
Promoted to Account Development Specialist – One Hour Photo
 Designed marketing programs to increase roll volume and sales, while working with One
Hour Photo Lab Associates, Store Managers and District Managers (account base of 50
stores).
 Conducted sales training classes and provided technical training for photo lab operators,
ensuring they possessed the necessary tools to help them become successful in all aspects
of One Hour Photo.
 Created local promos and follow-up w/monthly store visits to CVS, Walgreens, Kmart
and Rite Aid accounts ensuring customer satisfaction and increasing One Hour Photo
sales.
Executive Assistant to two Vice Presidents (1994 – 1997)
SKILLS
Microsoft Office Suite
Shorthand, Digital Dictaphone
EDUCATION
Attended Brooklyn College
Dale Carnegie Institute
Other related experience:
BMW Corporate
AIG