COMENIUS UNIVERSITY IN BRATISLAVA
FACULTY OF MANAGEMENT
Department of Strategy and Entrepreneurship
Head of Department: Prof. Ing. Jozef Papula, PhD.
Odbojárov 10, P. O. Box 95, 820 05 Bratislava 25
Slovak Republic
Lectures and Seminars : Assoc. Prof. Milan FEKETE, PhD.
School Year : 2012/2013
Semester : summer
Class : 3 rd
Credits : ECTS 5
Evaluation : P, S
Consultation hours : Friday 9.00-12.00
Tel.: + 421 (2) 50117 621
E-mail: milan.fekete@fm.uniba.sk
Course description
This operations management course is intended to be an analysis of the operating practices and procedures found in either manufacturing firms or companies providing service. The focus is on the set of activities, which lead to the transformation of inputs into outputs in an efficient way and create value in the form of goods and services for the customers. Thus, operations management spans almost all the real value-added activities of an organization including product and process design, material and information flow, inventory and materialhandling management and also many supporting activities like production planning and control systems, quality management, and forecasting. These topics will be covered based on the principles, methodology and tools of lean management concept and other relevant concepts related to operations management like supply chain management and quality management approaches.
Final Examination
Final examination consists of two parts: the first part is the presentation of the seminary work or project. The second part represents a combination of written and oral examination.
Presentation of the Seminary Work or Project (30 points).
Students prepare the presentation of their seminary work or project. Students can freely choose the topic and content of the presentation. The topic should be from the area of
Operations Management and also other topics that relate somehow to Operations
Management. Major themes that comprise the content of Operations Management course listed in a table below can serve as the ideas for choosing topics for the seminary work.
Seminary work can be prepared and presented from the environment of manufacturing companies or companies providing service regardless of the industry.
Seminary work can be theoretical, i. e. based on the literature, or practical, i. e. based on the example of some company, or a combination of both approaches. Literature should be

either books, or journals, or on-line databases. Also Internet can be used, but be careful about freely available pages; information provided on these pages is mostly of an informative character, scientifically not much valuable.
The team of a maximally three students can present the seminary work. Presentations are usually held to the end of course semester. Presentations can be sent to the teacher via e-mail.
A grade will be according to the professionalism of presented seminary work – content, and the quality of materials used. Numbers of pages of seminary work are not so decisive as the quality; you can prepare the presentation to any number of slides, important is to comprehensively describe the chosen topic of the seminary work.
Written and Oral Examination (30 and 40 points respectively).
Within a final examination a written test will be given. Test is made up of questions taken from the syllabus themes of Operations Management course listed in a table below. Each student will be given only one question. Written exams are not time limited, but generally based on the experience approximately 60 minutes are sufficient.
After writing the written test the oral evaluation by the lecturer follows on. Within the oral examination written exam will be reviewed. Within the oral examination the lecturer can give the students the additional questions for checking their knowledge and comprehension of different subjects from operations management course.
The final grade will be the sum of the partial grades from seminary work, and written and oral examination. Seminary works should be presented before the written and oral examination. A final grade will be awarded after successful completion of all parts of examination.
Grading
Grading, i. e. the amount of points awarded and corresponding grade A to FX, is given on the basis of the rules described in the faculty´s study program.
Bibliography
Obligatory:
1.
LIKER, J.: The Toyota Way.
McGraw-Hill, 2004. 330 p. ISBN 0-07-139231-9.
2.
JACOBS, R. – CHASE, J. – ACQUILLANO, D.: Operations and Supply Management.
McGraw-Hill, Irwin International Edition, 2009. 776 p. ISBN 978-0-07-128804-0.
Recommended:
1.
TAYLOR, David – BRUNT, David: Manufacturing Operations and Supply Chain
Management . 2001. ISBN 1-86152-604-0.
2.
WOMACK, J., P. – JONES, D., T.: Lean Thinking: Banish Waste and create Wealth in your Corporation.
Revised and Updated. Free Press, 1996, 2003. 396 p. ISBN 0-7432-
4927-5.
3.
LANE, G.: Made-to-Order Lean: Excelling in a high-mix, low-volume environment.
Productivity Press, New York, 2007, 209p. ISBN 978-1-56327-362-9.
Bratislava, February 4, 2013 Assoc. Prof. Milan FEKETE, PhD.

Topics or areas on which the seminary works can be presented:
1.
5S and visual control
2.
Cellular manufacturing
3.
Employee involvement and training
4.
Lean management in service organization or administration
5.
Lean leadership and/or lean transformation
6.
Lean accounting
7.
Mistake-proofing (Poka-Yoke)
8.
Value stream mapping of manufacturing processes
9.
Value stream mapping of administrative and office processes
10.
Visual management
11.
Quick changeover – SMED
12.
Low cost intelligent automation (LCIA)
13.
Product development
14.
Shopfloor management
15.
Kanban system (including electronic kanban)
16.
Kaizen – concept of continuous improvement
17.
ECR – Efficient Customer Response
18.
Cross-docking
19.
RFID and EAN codes
20.
Supply chain management
21.
Autonomous maintenance or Total productive maintenance (TPM)
22.
Quality control
23.
Inventory management
24.
Workload leveling
25.
Continuous versus batch production
26.
Waste elimination (MURI, MURA, MUDA)
27.
Standardized work procedures
28.
Forecasting, make-to-stock versus make-to-order production
29.
Theory of constraints (bottleneck)
30.
Production planning systems (ERP, MES, MRP)
31.
Student´s own selection

Course Schedule – Summer 2013
Operations Management
Subject/Theme
Characteristics of Operations
Management
Process Analysis
Process Improvement based on the
Target Condition
Process Improvement when having
Capacity Shortage
Process Improvement when having
Capacity Excess
Visual Management
Additional
Operations Management as the Management of
Transformation Processes; Effective Production
System. Conceptions applied in production system.
Procedure of the analysis of the production process current state
The ways of process improvement based on the determination of target condition or future process state
Tools and methods applied when demand increases
Tools and methods applied when demand decreases
Associating time to the work, planning boards
Tools for Process Improvement General tools for process improvement
Inventory management and Pull
System
Types and Purposes of Inventory; Inventory
Systems, Kanban system
PDCA cycles and A3 methodology PDCA and A3 methodology in process management and problem-solving issues