Curriculum Vitae of Nigel Taylor Address Contact DOB Status Education Homepage Further Education Nationality Lovina Bali (British Citizen) Email mailme@nigel-taylor.com Home: , Mobile +6285739042826 25 June 1959 Age 53 Divorced St. Michael’s School Herts 1970 - 1976 GCE ‘O’ Level 2 Subjects; CSE 6 Subjects North Herts Diploma in Computer Science (‘A Level equivalent). www.nigel-taylor.com Slough College of Further Education: Business Basic, Further computer science British Driving License Full PERSONAL PROFILE I have a total of 26 years experience on ERP systems, the last 16 of which being with JDE World software. Having started my career working for JD Edwards employed as a consultant I gained vital experience in all of the core modules, Distribution, Financials and Manufacturing, including file maintenance, UDC and security setup. I have in depth knowledge of file structures and the internal workings of the software and can use AS400 Query and WorldWriters to create extremely detailed reports either to paper or exported to Excel often negating the need for expensive programming. Although I cannot program I am able to undertake simple “debugging” of programs. I am an all round business and support analyst having spent many years in both types of role. I am able to work alone or can manage a team often meeting extreme timescales and budgets and can provide appropriate reports as required. More recently I was involved in a project migrating from JDE World to JDE One World. I am a very “hands on” person, I enjoy problem solving and am not adverse to an extended day when required, the bigger the problem the harder I work as I get a great deal of satisfaction from a “job well done”. I have worked in many countries on 3 continents and am very sensitive to different cultures, I pride myself in being able to appreciate other people and their ways Page 1 of 7 Nigel Taylor Curriculum Vitae of Nigel Taylor CAREER HISTORY Contract Consultant from March 1997 to Present Sunway Business Applications – Senior Manager Jan 2012 - present Working in Kula Lumpur bringing some western experience to Asia. Project manager; Took on the roll as project manager for an ongoing development project for EProcurement, The project was well behind schedule and had many issues. I prioritised the issues and developed roll out plans in order for the end customer to gain some confidence that the project was under control. Ran a 2 month feasibility study to discuss the development of replacement software for the EProcurement system and generated full documentation of its functionality. Designed and managed the development of integration software to 3rd party systems. Took over as Project Manager for Financial Consolidation system due to be implemented into to entire group, 327 companies. JD Edwards Oneworld versions 8.11 – 9.0; Distribution modules including Advanced Pricing and Advanced Warehouse management Defining Modifications In house training Ad hoc consulting EInvoicing interface Conduct requirement studies, document and to assist Project Manager when necessary, to obtain user sign-off for the same documents July 2008-2012 Semi retired in Bali. To invest in land and to build a villa. Also managed several restaurants and bars back office on a casual basis as it is illegal to work here. Partaken in several charity building projects, including a local school and active member of local Rotary Club Linpac (UK) June 2008 – July 2008 I was engaged to investigate the quality of current data on their JDE World environments. The client planed the merge 5 environments on World software to one single environment on EnterpriseOne. I was responsible for. Data cleansing; Test the database and report on data quality, with the use of AS400 query and WorldWriters Audit AP, AR and General ledger for inconsistencies of data There were no standards for item numbering, bar coding and address book. The same items were stocked across environments and as a consequence these items had different part numbers Run integrity checks to ensure only good data was migrated Create a ‘tool box’ that enable the checks to be run be the users prior to each country going ‘live’ Document all areas requiring attention Reckitt Benkiser (Moscow) December 2004 – December 2007 Reckitt wanted to re-open a manufacturing plant and Sales office in Russia. The office functions supported the full Russian financial operations and a Sales Force of 30 and associated support staff. I was employed to apply the ‘Global Model and any Russian localization. My roles involved the following. Initial responsibility was to financial director as the finance department lacked correct business processes, and was totally lacking in financial knowledge. All areas of GL AR and AP needed attention. It was my job to review all process and along with the user develop correct accounting procedures and processes. Once these had been established it was my job to implement them and train the users. The end result was a brand new efficient implementation. Once this had been completed the integration of the main manufacturing plant was started. It was decided that the original company would be split into 2 so that the manufacturing company was a separate entity. I was very much involved in this process both as an advisor on processes and temporary setup of system for one off transactions.. Due to the very strict financial laws in Russia all transactions had to be fully auditable at Page 2 of 7 Nigel Taylor Curriculum Vitae of Nigel Taylor all times. Support of all of the new financial processes new and old . Most recently moved the business practices of a newly procured company from SAP and a local ERP system to JDE. This was completed in 2 months. Although initially the requirements of the new company appeared to be different to the current practices, I was able to incorporate them seamlessly into the current business. This was achieved with many extended days and working weekends, the effort was paid back ten fold on day 1 when everything worked well Training all users (40) both formal and one to one Reaffirming previous training, starting in some cases from Basics, then tailoring course content according to needs System setup including menus and program versions Chart of accounts upload from model company and acquisitions Development of strict financial reports to be presented to government agencies Internal reports Security. Provide functional and technical specifications for software modifications. These were accounting modifications due to changes in legislation and document layouts, these involved complex calculations. Due to statutory requirements it was necessary to revalue company books and make different types of accounts entries. I specified this from scratch. Bug analysis. Day to day problems. Open a brand new office in Kiev. Implemented Full accounts and Sales and Purchase order processing Training office staff from scratch on JDE principals, and to develop business processes and train users how to use JDE on how to drive them. In Ukraine I report directly to the regional Financial Director Parker Hannifin April 2002 - March 2004 Senior Analyst, member of a 15 strong team supporting 117 locations (7000 users) worldwide on a heavily modified version of JD Edwards, on version of 7.3 cum 8 with programs 'cherry picked' from higher version upto version 8.1. Once the 'Model System' had be installed by the 'implementation group' it was our/my responsibility to advise on the use of additional functionality. This would involve running 'Conference Room Pilots', (CRP) and analysis workshops and often user training in order to implement the extra systems. The software had a lot of new functionality both as modifications to existing programs and new, this needed learning and often implementing retrospectively into locations that had already gone live. Provide analysis of complex problems for all locations, the cause of these problems would range from data integrity to user error and program bugs. This would often require some re-engineering of the original implementation. The job was not done from 'behind a desk. And often required time spent on site. Interface with the implementation teams for 'hand over' visits / meetings. This would mean getting familiar with location specific requirements. Provide user training on the following modules. Accounts Payable, Accounts Receivable, General Ledger Sales Order Processing, Purchase Order Processing, Inventory, Advanced Pricing, Worldwriter. In addition to day to day support I was also involved in various projects including, Implementation of 'Advanced Pricing' in one of the local locations, Design and aid development of an 'Integrity Tool box' this would be implemented in 'Live Sites' to monitor data integrity There had been a long-standing problem with Units of Measure; I had been made responsible in resolving this issue. Page 3 of 7 Nigel Taylor Curriculum Vitae of Nigel Taylor Exxon Mobil November 2000 - December 2001 Assigned to support the ‘Marine Lubricant ‘business for the entire European operation in their implementation. The users had attempted to do their own implementation having had the 'standard JDE training courses. This had been a complete failure and had caused, inventory imbalances i.e. 1 million pounds negative inventory. And had prevented them from closing the last 5 months books. I had to gain an appreciation of the business. Training customised to the user Analysis workshops for Pricing and Order to Cash CRP the full business cycle Day to day problems as the business had to continue on JDE during the implementation Additional training course to create ‘Super Users’. Since November 100 % dedicated to the ‘Marine Lubricant ‘business for the entire European operation, solving major problems concerning. This involved retraining operators, implementing ‘Good Business Practices’ involving some ‘Business Process Re-engineering. Exxon Mobil April 2000 – November 2000 Man helpdesk dealing with 17 European affiliates, dealing with day to day operational problems, Problems involved the full scope of JDE and averaged approx. 60 enquiries a day between 2 people B.P Oil March 99 - July 99 Working in conjunction with a JDE Business Partner in the implementation of the Dutch and Belgian affiliates. The project had stalled and needed extra resource to facilitate the success of the project Manning a busy help desk to resolve go live issues. User training at satellite locations prior to them going live. Day 1 support for satellites Provided extensive systems comparison document, (in excess of 200 pages) detailing systems setup between two different environments. Electrolux October 98 – March 99 Implementation Consultant: When I arrived at Electrolux they had already missed their implementation date, moral was very low and nobody had confidence in JDE Learn Electrolux modifications & processes Provide application support Major input to project plan Initial super User Education Developed and implemented plan to improve user moral SmithKline Beecham (Glaxo). January 98 – October 98 Implemented a Stores management system for Clinical Laboratories Y2K: Conduct interviews with users to establish areas for investigation. Developed test scripts for execution by users as part of their Year 2000 project. New Clinical Laboratory Systems Developed implementation plan Conducted interviews with key users to establish work processes Wrote technical & functional spec for programs that interfaced with separate systems in the U.S.A Scripted and carried out CRP Managed data set-up Educated end users Support to IR departments and users Page 4 of 7 Nigel Taylor Curriculum Vitae of Nigel Taylor Lilly Industries. July 97 - December 97 JDE Consultant: Implementation consultant during ‘UK’ upgrade from version 6 to version 7.1 Addressed application issues Provided support during CRP Reports and modifications Spec’d user reports Wrote World Writer reports Reviewed spec’s for program modifications Tested modified programs when complete Y2K. Lilly were due to implement a version of JDE that was not guaranteed to be year 2000 compliant Interview users to ascertain areas of the system that required testing Wrote approx. 200 scripts Executed CRP Documented problems Seagram Belgium March 97 - July 97 Help desk Support Involved in 3rd level support to users (1st being local, 2nd being country specialist). This would involve the investigation of problems/bugs that were unable to be resolved at a local level. Testing fixes/ offering work rounds or straightforward consulting with 2 nd level support. Systems Upgrade Having extensively modified JD Edwards, Seagram were in the process of upgrading their software to a higher release. This entailed rewriting all of their modifications into the new release. Responsible for drawing up good Q. C procedures so the software was implemented as smoothly as possible. Some application consulting was involved. J.D. Edwards from May 1994 to February 1997 Position Held: Distribution Consultant. Responsible for the Implementation of a large fully integrated suite of software for a major software house, covering Sales Order Management, Purchase Order Management Advanced Warehousing, Advanced Pricing and Inventory Management. Areas of responsibility Include initial meetings with project team to set expectations, then responsible for training and on through all phases to going live. Duties Involve formal onsite training, consultancy and project management. Time spent discussing and advising on business processes, utilizing 10 years of experience as a consultant and a further 11 years in industry. Involved in a team of consultants that continually support each other and are able to work together with the aim of providing solutions to ongoing problems at client's sites. Support the busy response line dealing with Ad-Hoc client requests and enquiries. I have a reasonable knowledge of the AS400 operating system. Implementation Tools Developed and proven by the company that enables both client and consultant to conduct a project in a formal and structured way. Achievements Attained and continually maintain an average score of 4.5 out of 5 from client training evaluations. Ability to solve many diverse problems at client sites. Three months spent in South Africa solving complicated systems and user problems. Integrated well into a team of professional people. Attained a good knowledge of a very diverse product in a short period of time. Page 5 of 7 Nigel Taylor Curriculum Vitae of Nigel Taylor Achieved a utilization figure of 141% in 1996 Involved in the following Clients Johnson and Johnson (Training and Problem solving) Harley Davidson Argos (Ad Hoc) Walt Disney Mann Trucks (Ad Hoc) Seagram (Training and Ad Hoc) Vink Plastics User Friendly Solutions Aug 1992 - May 1994 Consultant, having set up own business dealing with consultancy with new clients and maintaining Pyxis clients after they went into liquidation. Implemented JBA Sales Order processing and Telesales modules. Pyxis Limited May 1990 - Aug 1992 Consultant involved in the installation of Computer Associates PRMS software package. Investigation into current working practices and integration of new software. Providing formal and informal education Functional and technical specifications for modifications to the software. Experience of the PRMS version 8.0. Designing add-on modules to PRMS. Working on a busy Help Desk supporting various software packages. Undertook a three month role as MIS Manager Advising companies on a range of business matters Key achievements Designing and creating a complete Housing Maintenance System for a Local Authority using a C.A.S.E tool. Taking project from a user requirement document to completion using IMPLEMENTATOR the C.A.S.E. tool. Bluebird Software Ltd 1987-1990 Product Consultant responsible for: Implementation of all PRMS distribution and manufacturing modules. Formal Education on customer sites Ensuring that problem sites worked to timescales and that implementation was on time and on budget. Highest revenue earning consultant for Bluebird in 1989 Acorn Computers 1986 – 1987 Materials Controller for the Materials control functions of Acorn’s Manufacturing Operations in the U. K responsible for: Developing and setting new procedures Introducing an expediting system, goods receiving systems and monitoring warehouse functions Managing 6 personnel Implementation of the Materials Control Module and Purchasing modules on an IBM system 38. Reviewing the system, making recommendations to the systems personnel to enable a smooth transition from an old computer system to a new one. Training personnel on how to use the new systems. Taylor Instruments 1984 – 1986 Material Controller responsible for the control of inventory of all components for the manufacture of computerized control systems used in the oil industry. Project team member during the transition from IBM system 4341 to system 38 software. Page 6 of 7 Nigel Taylor Curriculum Vitae of Nigel Taylor Graseby Dynamics 1983 – 1984 Production Controller responsible for management of electronic components for M.o.D. contracts, production scheduling and the implementation of a computer system. Rank Xerox 1979 - 1983 Inventory Analyst responsible for the planning, provisioning and control of approximately 3,500 parts with an annual turnover of $6 million Tester Fault Finder 1977 - 1979 responsible for the testing and diagnosing of Printed Circuit Boards using Teradyn Computer Systems, Digital meters and circuit diagrams. Fine Fare (Head Office) 1976-1977 Stock Controller responsible for the stock control and ordering of a specific product range throughout the U. K. Page 7 of 7 Nigel Taylor