Michigan Protection &Advocacy Service, Inc.
Employment Team Report
First Quarter
(October 1, 2014 – December 31, 2014)
The Employment Team at Michigan Protection and Advocacy Service, Inc. (MPAS) provides
information, referral and advocacy services to applicants, clients and others eligible for
vocational rehabilitation programs funded under the Rehabilitation Act. We also provide
training on our services and information to clients on their rights under the Rehabilitation Act
and Title I of the ADA. Our funding streams to provide these services include the following
grants: Client Assistance Program (CAP), Protection & Advocacy for Assistive Technology
(PAAT), and Protection & Advocacy for Traumatic Brain Injury (PATBI).
Employment Team Staff: Brian Sabourin, Director of Employment Services, Elham Jahshan,
Advocate; Charlie Rose, Advocate; and Leslie Mundt, Program Assistant.
Case Statistics:
Information & Referral Only
Closed Service Requests = 25
Case Level Services
Closed Service Requests = 20
Related to Michigan Rehabilitation Service (MRS)
19
Related to Bureau of Services for Blind Persons (BSBP)
1
Related to Centers for Independent Living (CIL)
0
Problems Identified (MRS/BSBP/CIL):
Communication problems between counselor and individual
Related to IPE development and/or implementation.
Conflicts about services to be provided.
Related to application and/or eligibility process
Other issues related to Rehab. Act
10
1
2
7
0
Michigan Protection &Advocacy Service, Inc.
Employment Team Report
First Quarter FY 2014/15
Page 2
Primary Disability Reported by Individual (MRS/BSBP/CIL):
Hard of Hearing
1 Neurological
Disorders/Impairments
Deafness
Ortho/Physical Impairments
Heart/Circulatory
Specific Learning Disabilities
Mental Illness
9 Substance Abuse
Mental Retardation
1 Brain Injury
Blindness
1 Auto Immune/HIV
Visual Impairment
Emotional Impairments
Autism
Respiratory
Speech Impairment
Genitourinary
4
2
1
1
Below is a breakdown, by office, of the case level calls we received during this
quarter. Case level services would mean that someone from the Employment
Team called MRS/BSBP/CIL to try to resolve a complaint. The numbers reported
are only those that were closed during that quarter.
Michigan Rehabilitation Services (MRS)
Adrian
Detroit Porter
Alpena
Flint
Ann Arbor
Gaylord
1
Battle Creek
Grand Rapids
Bay City
Hamtramck
1
Benton Harbor
Holland
Big Rapids
Jackson
Caro
Kalamazoo
2
Clinton Township
Lansing
1
Detroit Fort
Livonia
Detroit Grand River 2
Marquette
Detroit Mack
Midland
Detroit Milwaukee
Monroe
1
1
1
1
Mt. Pleasant
Muskegon
Oak Park
Pontiac
Port Huron
Roseville
Saginaw
Taylor
Traverse City
Wayne
MCTI
Port Huron
Bureau of Services for Blind Persons (BSBP):
1 (Detroit)
Centers for Independent Living (CILs):
0
1
2
2
1
1
1
Michigan Protection &Advocacy Service, Inc.
Employment Team Report
First Quarter FY 2014/15
Page 3
CAP Program Data from Fiscal Year 2014
Age
1. 21 and under
2. 22 – 40
3. 41 – 64
4. 65 and over
3
26
53
5
B. Gender
1. Females
2. Males
38
49
Race/ethnicity
1. Hispanic/Latino of any race
2. American Indian or Alaskan Native
3. Black or African American
5. White
6. Race/ethnicity unknown
1
1
48
33
4
Primary disabling condition of individuals served
1. Blindness (both eyes)
2. Other visual impairments
3. Hard of hearing
4. Orthopedic impairments
6. Mental illness
7. Substance abuse (alcohol or drugs)
8. Specific learning disabilities (SLD)
6
4
1
20
36
3
9
Types of individuals served (Multiple responses permitted.)
1. Applicants of VR Program
2. Clients of VR Program
3. Applicants or clients of IL Program
4. Applicants or clients of other programs and projects funded under the Act
11
74
1
1
Problem areas
1. Communication problems between individual and counselor
2. Conflict about services to be provided
3. Related to application/eligibility process
4. Related to IPE development/implementation
33
39
17
6
Results achieved for individuals
1.
2.
3.
4.
5.
6.
7.
Controlling law/policy explained to individual
Application for services completed
Individual participated in evaluation
IPE developed/implemented
Communication re-established between individual and other party
Individual assigned to new counselor/office
Alternative resources identified for individual
26
3
4
12
15
1
2
Types of CAP services provided
1. Information/referral
2. Advisory/interpretational
3. Negotiation
4. Administrative/informal review
5. Alternative dispute resolution
4
28
27
2
2