aged and disability
pack
- 2014 Developed by – macarthur/wingecarribee
hacc development project
A Macarthur Disability Services Initiative – “Defying Boundaries”
Phone: 4621 8400 Fax: 4620 4048
Email: hacc@mdservices.com.au
INFORMATION SERVICE: 1800 683 232
HACC is a State and Federally funded program
1
Contents
THESE ARE A SAMPLE OF SOME OF THE SERVICES AVAILABLE
IN MACARTHUR THERE ARE MANY OTHER SERVICES THAT MAY BE
ABLE TO ASSIST, SO FOR MORE INFORMATION CONTACT
1800 683 232
Page Number
INTRODUCTION
WHAT IS HOME & COMMUNITY CARE (HACC) AND WHAT
DOES IT DO?
WHAT IS THE DISABILITY SERVICES PROGRAM?
WHAT ARE COMMUNITY AGED CARE PACKAGES (CACPs)?
WHAT IS CARER'S NSW
WHAT IS VETERANS' HOME CARE (VHC)?
WHAT HAPPENS WHEN A CLIENT RINGS A HOME &
COMMUNITY CARE (HACC) SERVICE?
WHAT DOES HACC COST?
WHAT IF A CLIENT HAS A PROBLEM WITH A HACC SERVICE?
AGED AND DISABILITY SERVICES IN MACARTHUR
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7
8
9 & 10
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14 – 64
AGED & DISABILITY SERVICES IN MACARTHUR
Respite Care/ Frail Aged Activity Centres/ Recreation Programs:
After Hours and Weekend Day Care
Camden District Activity Centre
Carrington Community Care, Overnight Respite Program
Carrington In Home Support
Community Connect Respite
Couridjah Centre Based Day Care
Disability Services Australia – Campbelltown
Disability Services Australia – Picton
HammondCare In Home Dementia & Employed Carers Respite
HammondCare In Home Dementia Respite
"Janangalee" Aboriginal Day Care Centre
Macarthur Disability Services “Dolphins” Seniors Program
Macarthur Disability Services "Trendy Dudes"
Macarthur Disability Services “Link Up”
Macarthur Dementia Day Care and Support Service
Macarthur District Temporary Family Care
Macarthur Diversity Services Initiative. – Multicultural Aged Day Care Service
Macarthur Diversity Services Initiative – Multicultural Disability Day Program
Macarthur Diversity Services Initiative – Multicultural Seniors Group
Macarthur In Home Support Program
Myrtle Cottage
Narellan Congregational Community Services
Nepean Food Services Day Centre
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14
15
15
15
15
16 - 19
19 - 20
21
21
21
21
21
21
22
23 - 25
25
26
26
26 - 27
27
2
Northcott – Flexible Respite SWS & Macarthur
Northcott – Respite for Older Carers
Picton Day Centre
Reslink
Rosemeadow Frail Aged Day Centre
Sunnyfield Flexible Respite
The Disability Trust – Mental Health Respite (Targeted Community Care)
Transcultural Respite Service
UnitingCare Ageing – Flexible Respite
WSACCI - Senior Friendship Group
Polish Respite & Carers Support Service
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28
29
29
29
29
30
30
30
31
31
Community Aged Care Packages (CACPs):
Aboriginal CACPs
Carrington Care
HammondCare – CACP
HammondCare – EACH
Illawarra Retirements Trust South West Sydney Community Service
Macarthur Diversity Services Initiative – Multicultural Aged Care Packages
Polish-Australian Welfare Association Inc
The Anglican Retirement Villages (ARV) Bowral Community Aged Care
The Benevolent Society – SWS Community Care
UnitingCare Ageing
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32
32
33
33
33
34
34
34
35
Personal Care / Domestic Assistance:
BCS Care Centre - Macarthur
Carrington Community Care
Home Care Service of NSW
Home Care Service of NSW - Warrambucca Aboriginal Service Outlet
Southern Cross Care Service
Veterans Home Care Program
35
35
36
36
36
36
Case Management Services:
ADHC Bowral Community Support Team (CST)
ADHC Macarthur Community Support Team (CST)
Community Links Wollondilly
Macarthur Community Options
Macarthur Disability Case Management & Brokerage Service
Northcott Society
The Junction Works
Neighbour Aid:
BCS Campbelltown Neighbour Aid
Macarthur Diversity Services Initiative – Multicultural Neighbour Aid
Narellan Congregational Community Services
37
37
38
38
38
39
39
39
40
40
3
Nepean Food Services
WSACCI - Neighbour Aid
41
41
Transport:
Gandangara Transport Services
South West Community Transport
South West Community Transport – Travel Training
South West Community Transport – Self Drive
South West Community Transport – Taxi Vouchers
41
42
42
Food Services:
Camden Meals on Wheels Inc.
Campbelltown Meals on Wheels
The Little Corner Community Café
Nepean Food Services
Wollondilly Support & Community Care Inc – Meals on Wheels
42
43
43
43
43
Information, Co-ordination and Assessment:
Aboriginal Access Workers
Aboriginal Information & Referral Service
Autism Advisory and Support Service
Campbelltown City Council – Information and Referral Service
Community Aged Care & Rehabilitation Services (including ACAT)
Law Access NSW
Lifeline Macarthur
Macarthur Community Care
Macarthur Dementia Advisory Service
Macarthur Diversity Services Initiative – Links to Supportive & Healthy Ageing Program
Macarthur/Wingecarribee Aboriginal HACC/Access Development Project
Macarthur/Wingecarribee HACC Development Project
South West Dementia Education and Training for Carers Project
TIS (Translating and Interpreting Service)
Youth Solutions
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44
44
45
45
45
45
46
46
46
47
47
47
48
48
Other Services:
Australian Foundation for Disability (AFFORD)
Anglicare - SWS Dementia Education & Training for Carer Project
BCD Community Care
Bridges for Learning
Community Linkline
In-Home Support Program (Dementia Monitoring)
Macarthur Diversity Services Initiative Multicultural Access Project (MAPS)
Macarthur Home Modification Service
National Disability Coordinator Officer Program
Northcott – Early Childhood Autism Service & Better Start Therapy Service
Northcott - Macarthur Teen After School & Vacation Care Program
South West Sydney HACC Training Project
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49
50
50
50
51
51
51
51
52
52
53
4
Specialist mental Health Service for the Older Person
NSW Paediatric Spinal Outreach Service
Polish-Australian Welfare Association – Eastern European CALD Project
53
53?
Health Services:
Community Health Centres
- Ingleburn
- Narellan/Camden
- Rosemeadow
- Tahmoor (Wollondilly)
54
54
54
54
Hospitals
- Camden
- Campbelltown
54
54
Other Health Services
- Physiotherapist
- Occupational Therapist
- Speech Pathology
54
54
54
Other Health Contacts
- ASET Aged Care Services Emergency Team, C’town Hospital
- Nutrition Links
- Centre for Women’s Health
- Specialist Mental Health Service for the Older Person (Bowral Community Hlth Cntre)
54
54
54
54
Carers / Support Groups:
Carers NSW
Carer Assist
Compeer Macarthur-Wingecarribee
Family Resource Links
HACC Carer Coordination Service
HACC Carer Coordination Service – Social Media Service
Macarthur Autism Spectrum Family Group
Aspergers Syndrome Support Group
Macarthur Cancer Support Group
Macarthur Dementia Day Care & Support Service
Macarthur Diversity Services Initiative – CALD Carers Social Support Group
Macarthur Diversity Services Initiative – Coffee Room
Macarthur Mental Health Support Group
Macarthur Temporary Family Care - Fathers Plus Support Group
Macarthur Temporary Family Care – Support Group “Life Goes On”
Macarthur Wheelchair Users Support Network
Multiple Sclerosis Limited
Northcott – Cystic Fibrosis Support Group
Northcott – Leaving Care Program (Mentoring Service)
Northcott – Yarning Circle
Odyssey House After Care Program
Polish-Australian Welfare Association – Polish Respite & Carer Support Service (PRCSS)
Support Coordination Program
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55
55
56
56
56
57
57
57
58
58
58
58
59
59
59
59
60
60
61
61
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62
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SWS Commonwealth Respite & Carelink Centre (CRCC)
SWS Commonwealth Respite & Carelink Centre (CRCC) Young Carers Program
The Haven Project
62
63
63
DISCLAIMER
Every care has been taken in the preparation of this booklet and the information it contains is
believed to be accurate. However, numbers are subject to change. If, for any reason, you have
difficulties contacting any service please phone our Information Service on 1800 683 232 for
assistance.
The Macarthur HACC Development Project cannot be liable for any error or omission in this
publication or for damages arising from the supply, performance or use of any service and makes
no warranty of any kind, either expressed or implied in relation to this document.
Introduction
This Aged & Disability Pack has been produced as a result of a grant supplied under the Home and Community
Care Program. This grant has also enabled the Macarthur HACC Development Project to produce:*
*
*
*
HACC Services Brochures
Posters (general, Aboriginal & Non-English speaking)
Free call 1800 683 232 Information line
And other promotional material
For information regarding any of the above-mentioned material, please contact 1800 683 232.
Some of the services mentioned herein are not HACC funded but have close ties with the Macarthur Aged &
Disability Forum and as such have been included.
There are also many other disability specific services that are not funded through HACC. For information on these
please phone Macarthur Disability Services on (02) 4621 8400.
The HACC Development Project wishes to thank the many services involved in putting together the Aged &
Disability Pack including The Department of Veterans Affairs for funding the Doctors Contact List, and the State
and Federal Governments for funding the production.
6
What Is Home & Community
Care (HACC)
And What Does It Do?
The Home and Community Care Program came into existence in 1985 with the aim to:"provide basic maintenance services to people who are frail aged, people with disabilities and their carers who
were still living in their own home therefore preventing premature or inappropriate institutionalisation."
HACC is a State and Federally funded program and is administered by The Department of Ageing, Disability and
Home Care in New South Wales.
HACC provides a range of services from practical assistance to companionship and recreational activities. The
types of services provided by HACC include Community Transport, Respite Care, Activity or Day Care Centres,
Meals on Wheels, Community Options, Home Care, Home Modification and Maintenance, Neighbour Aid, Host
Family Respite, Peer Support as well as funding Community Health type services such as Podiatry, Community
Nursing, Occupational Therapy and much more.
Most HACC services are managed by a Co-ordinator and run by independent Community Based Management
Committees. All services assess clients for their programs and there will usually be a small fee for service. HACC
must provide services on the client’s ability to pay so there is the potential for fees to be reduced or waived in
extreme circumstances. Each service will assess the client and determine service delivery based on the client’s
need and the service’s available resources. Some services may be able to commence service immediately others
may have a waiting list for service.
All HACC services must comply with the HACC National Services Standards which have been developed to
provide consistent quality and delivery of HACC Services across Australia and to provide a common reference
point for agencies for internal quality control, monitoring and evaluation.
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What is The Disability
Services Program?
AIM
The aim of The Disability Services Program is to develop and improve services for people with a disability by
promoting and supporting their involvement in the community.
The following service types are funded under this program:ACCOMMODATION SUPPORT
Covers a variety of community support arrangements, including attendant care and in-home support which aim to
assist persons with a disability develop and maintain suitable residential arrangements in regular individualised
accommodation settings, housing leased from the Department of Housing, or flats, apartments and units which
offer a range of tenancy arrangements.
SUPPORTED ACCOMMODATION
Facilities are those residential arrangements that have support integrated into the tenancy. These facilities may
provide full time supported accommodation or centre based respite care to residents, although both types of
service are not to be operated within the same residence. The accommodation comes in the form of large
residential centres, hostels, group homes, attendant care, outreach/’in-home’ drop-in support, and alternative family
placement.
RECREATION
Services which facilitate the interaction of – and participation by – people with a disability in recreation and leisure
activities generally available to persons in the community.
RESPITE CARE
Services for relief or assistance, for a limited period of time and whether on a planned or unplanned basis to: the
families of, and other persons who provide care for or assistance to, persons with disabilities living in the
community.
INDEPENDENT LIVING TRAINING
Services provided to assist people with disabilities to gain greater access and participation in the community by
developing or maintaining personal skills and the self-confidence necessary to enhance their independence and
self-reliance, in the community.
ADVOCACY SERVICES
Services allow people with disabilities, their families, carers, or groups of people with disabilities to represent their
interests and establish themselves in the community.
INFORMATION SERVICES
Services provide for the collection, storage and dissemination of information which is relevant to people with a
disability, and/or their families, carers and advocates. These services aim to facilitate access to information,
particularly on disability services, equipment, aids and issues of concern to people with disabilities, or simply, the
range and quality of information available to the general community.
PRINT DISABILITY
Services intended to facilitate access to, or the use of, printed materials by people whom, because of disabilities,
are unable to read, hold or manipulate printed material in standard form.
8
What are Community Aged
Care Packages (CACPs) &
The home support program
First introduced in 1992, Community Aged Care Packages (CACP) are a national, Commonwealth-funded program.
The original Community Aged Care Services General Conditions were part of the Principles of the Aged Care Act
1997, which also covers nursing homes and hostels. CACPs provide an intensive home-based care program
(incorporating a co-ordination component and case management) to frail aged clients in order to assist them to
remain in their own homes.
From the 1st August 2013, CACP Packages will be known as the Home Support Program, comprising four
levels of care, dependent upon need. A Dementia Supplement is available to packages, as required. The new
packages are funded under the new Consumer Directed Care approach.
The packages are intended to provide personal care services and other personal assistance at a level provided in a
hostel while allowing the client to remain in their own home. Assistance may be provided for all activities of daily
living, including:
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bathing, showering and personal hygiene;
toileting;
dressing or undressing and grooming;
psycho-social support and socialisation;
transport;
appointments, shopping etc;
mobility and transfer;
preparing and eating meals;
sensory communication or fitting of sensory aids;
laundry and domestic assistance;
gardening
Home Support Program packages are administered by the Department of Health and Ageing. In order to be
selected for funding through a selective tendering process, organisations must be “Approved Providers” under the
Aged Care Act. This involves applying for Approved Provider status and being incorporated.
WHO CAN USE THE HOME SUPPORT PROGRAM?
Frail aged people who would otherwise be eligible for at least low level care are eligible for the Home Support
Program. The Home Support Program packages are targeted to those older people living in the community who
have:
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complex care needs arising from interacting physical/medical, social and psychological needs;
a need for a skilled assessment and comprehensive management of service delivery;
a need for services that are not provided/available from other community services;
a preference to remain living at home with appropriate and reliable supports; and
a need for ongoing monitoring and review of their changing care need.
There are also ethno-specific packages available in some areas for people from culturally and linguistically diverse
populations.
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ELIGIBILITY FOR THE HOME SUPPORT PROGRAM
The relationship between The Home Support Program and HACC. Home Support Program clients are
supposed to receive personal care, temporary respite in the home, home maintenance and modification and
transport services as a part of their package. In instances when Home Support Program providers do not provide
these services, they may purchase them from a HACC provider, who should charge the Home Support Program
provider on a full cost recovery basis or, where there is no disadvantage to other HACC clients, at the normal fee to
the client.
Community nursing and centre-based day respite are not included in the packages and, in order to access these
services through HACC, Home Support Program clients must be assessed and can be allocated HACC services on
the basis of their relative need, and pay the usual HACC fee.
RESIDENTS OF NURSING HOMES AND HOSTELS
People who live in supported accommodation facilities that receive funding through
Government programs to provide similar services to the Home Support Program, or where lease arrangements
include the provision of similar services, are not eligible for the Home Support Program.
RESIDENTS OF RETIREMENT VILLAGES
If a person is in a self-care unit, and that village does not provide or purport to provide Home Support Program-like
support services, then the resident may be eligible for the Home Support Program.
PEOPLE ON RESIDENTIAL CARE LISTS
Home Support Program packages are not intended to be used as a crisis management tool for people requiring
temporary care, but if a person is on a residential care list because they believe it to be their only option, and they
would prefer to remain at home, they should be told about the Home Support Program.
HOW DO PEOPLE GET REFERRALS TO HOME SUPPORT PROGRAM SERVICES?
Assessment by an Aged Care Assessment Team (ACAT) is essential to determine eligibility for low level residential
care and therefore a package through the Home Support Program. ACATs then make referrals.
AGED CARE COMPLAINTS SCHEME
The Scheme provides a free service for people to raise their concerns about the quality of care or services being
delivered to people receiving residential or community aged care services that are subsidised by the Australian
Government.
Anyone can complain to the Scheme and complaints can be made anonymously or confidentially. You are
encouraged to lodge complaints openly as this provides the most flexibility to resolve your concerns.
Contact the Aged Care Complaints Scheme on 1800 550 552 or
Write: Aged Care Complaints Scheme, Australian Department of Health & Ageing, GPO Box 9848 in your capital
city.
10
What is Carers NSW?
Carers NSW aims to be a voice for carers and to encourage carers to recognise their own needs. They provide
resources and support to carers and enable them to make informed choices. Carers NSW promote recognition and
understanding of carers and try to influence government and policy makers to make changes that will benefit
carers.
The vision of Carers NSW is to be the leading voice and support for all carers in New South Wales.
Carers NSW provide many products and services. These include:-

Information and Referral – The Carer Resource Officers provide information, support and referrals
regarding services, financial assistance, carer support groups and any other kind of support.
Counsellors are also available.
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Carer Support Kits – The carer support kits contain a Carers’ Directory of Services, practical
information for caring at home and are available free of charge in English and 10 community
languages.
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Carers News – A monthly newsletter informs members of the latest developments of carers and is
a forum for exchanging information and experiences.

Library – The Tom Fink Library is dedicated to carer specific information and open to the public
(borrowing restricted to members).
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Promoting Carer Issues – We work to increase the awareness of carers’ needs in the general
community and amongst service providers.
11
What is Veterans’ home Care
(VHC)?
In 2001, the Department of Veterans’ Affairs (DVA) introduced the Veterans’ Home Care (VHC) program to help
veterans and war widows/widowers remain in their own homes for longer. Veterans’ Home Care extends the range
of home support services provided by DVA to veterans and war widows/widowers to include:
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domestic assistance;
personal care;
home and garden maintenance (up to 15 hours per year);
respite care.
HACC services, such as Meals on Wheels, are provided through special arrangements with State and Territory
Governments. DVA already provides community nursing, home modifications and other allied health services.
Veterans can choose whether to use HACC or VHC.
WHO CAN USE VETERANS’ HOME CARE?
To be eligible for a VHC assessment a person must be:
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a veteran of the Australian Defence Forces; or
an Australian mariner; or
war widow/widower of a veteran of the Australian Defence Forces or an Australian mariner; and
have
a Repatriation Health Card – for all conditions (Gold Card); or
a Repatriation Health Card – for specific conditions (White Card).
Partners and carers are not eligible for Veterans’ Home Care services, unless they have their own Gold or White
Card. However, they are still eligible for respite care if they care for a veteran or a war widow/widower, and for
home support services through the Home and Community Care (HACC) program.
HOW DO PEOPLE GET REFERRALS TO VETERANS’ HOME CARE?
Veterans and war widows/widowers can be referred for assessment for Veterans’ Home Care services by their
Local Medical Officer, or they can ring their Veterans’ Home Care Assessment Agency on 1300 550 450.
Access to services is not automatic, but is based on accessed need. Assessments are undertaken by Veterans’
Home Care Regional Agencies appointed by DVA. The agencies also arrange for the services to be provided by
authorised service providers contracted with DVA.
Veterans and war widows/widowers may be asked to pay a co-payment of $5 per hour, up to a maximum of $20 a
week for basic home care services. There will be no co-payment for respite care. Veterans and war
widows/widowers who are transferring from a HACC service will pay no more for the same service.
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What Happens When A Client
Rings A Home and Community
Care (HACC) Service?
First of all the Co-ordinator will discuss with the client their needs and gather some information. This is usually
done by the Co-ordinator visiting the client at home or sometimes it may be done over the phone. If the client is
eligible for service, the Co-ordinator will try and organise the service to best fit in with their life.
HACC services have a limited amount of resources and service clients with the highest need. This means that
sometimes a person may be eligible for service but unable to be assisted because the service has given all its
available hours to clients with a higher need. (If this is the case make sure the client is put on a waiting list).
What Does HACC Cost?
Most HACC services have a fee, but it is based on the client’s ability to pay. If the client is having financial
difficulties they should tell the service and they will make every effort to assist.
What If a Client Has a
Problem
With A HACC Service?
All HACC services will have their own Complaints Policy. Just ring the service and ask for a copy to be sent (no
questions asked). The client can also ring and discuss the problem with the Co-ordinator.
If the client doesn't feel comfortable doing that they can contact the HACC Development Worker on 1800 683 232
and this service will assist them to write a letter of complaint. If the problem cannot be solved locally, they can ring
the Community Services Division of the NSW Ombudsman on 1800 451 524 or 9286 1000.
Remember, services need to know if there are problems so they have the chance to improve.
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Aged & Disability Services
In Macarthur
Respite Care / Frail Aged Activity
Centres / Recreation Programs
These services provide opportunities for people to have 'time out' from their usual routine and give carers a break.
Services provide socialisation and encourage people to be as independent as possible. Services are provided in
various ways from "centre based" to "in- home". Centre based services usually include transport, morning tea and
lunch.
AFTER HOURS & WEEKEND DAY CARE
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of people with Dementia
Commonwealth
Available every Saturday and 3rd Thursday of each month
Out of hours respite care
Nil
This service is available every Saturday 9:00am – 4:00pm and the 3rd Thursday of each month
form 5:00pm to 9:30pm
Camden district activity centre
A Program of Camden District Care Inc.
Ph: 4654 6066
Fax: 4654 6068
Hours of operation: Mon – Fri 8am – 3pm
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Ageing, Frail aged, those with a disability and younger with a disability, living in the Camden
LGA, and parts of the Wollondilly Shire
DoHA & ADHC
Assessment Required
Service User Days: Monday, Tuesday, Wednesday & Friday.
Centre based Day Care, Including door to door transport – buses fitted with disability access.
$8.00 per day for Centre Based Days including door to door transport and activities eg
Entertainers, Gentle Exercise, Guest Speakers, Bingo, Games, Craft, Carpet Bowls, Walking
& freshly prepared / cooked Morning Tea, Lunch & Desert. *Outings are priced on the Monthly
Calendar of Events.
Centre Based Day Care for the ageing, frail aged, those with a disability and those who are
younger with a disability.
Transport with disability access. – Buses fitted with disability access and Station Wagon –
4WD for more remote or disadvantaged areas.
Centre Based Cooked Meals. Social & stimulating interaction to assist in enabling
independence.
Camden District Activity Centre can make a huge difference to your quality of life assisting
people to remain living independently or with family/carer for as long as possible, providing
social interaction, support and transport. All referrals always welcome.
14
Carrington community care –
overnight respite program
Ph: 4659 0335
Target Group
Funding
Assessment
Amount of Service
Type of Service
Fax: 4655 4358
Email: info@carringtoncare.com.au
Carers of the frail aged and those with dementia
Commonwealth National Respite for Carer Program (NRCP)
Yes
Average length of stay is 3 nights
Overnight respite provided in a cottage home like environment located in the grounds of
Carrington with qualified staff
Coordinator discusses fees at time of assessment
The facilities are designed to provide accommodation for the frail aged and those with
dementia, living in the South West Sydney area providing their carers with a short term break
from their caring role. For carers and care recipients living in the South West Sydney area.
Transport provided. Service provided by Paid Staff.
Cost
Information
Carrington in home support
Ph: 4659 0335
Fax: 4655 4358
Hours of operation: Mon – Fri 8am – 4.30pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Email: info@carringtoncare.com.au
Carers of the frail aged in Campbelltown, Camden, and Wollondilly.
Commonwealth National Respite for Carer Program (NRCP)
Yes
3 hours per week; Mon – Fri.
In Home
Coordinator will discuss at time of assessment
In Home respite service provides the carer of a frail aged person with a short term break. No
transport provided. Service provided by Paid Staff.
Community connect respite
Ph: 1800 822 000 or 9790 0400
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Adults with disabilities
DSP
Needs based/client focused
Flexible respite
Nil
This service is for adults with disabilities (including Acquired Brain Injury) aged 18-64 years.
Priority is given to people who have an ageing carer. Flexible respite, needs based/client
focussed. Life skills training, camps and outings also available.
COURIDJAH – CENTRE BASED DAY CARE
Target Group
Funding
Assessment Required
Aboriginal or Torres Strait Islanders, over 50;
Ageing, Disability and Home Care
Yes
15
Amount of Service
Type of Service
Cost
Information
Every Wednesday
Day Activities
Occasional Cost for Outings
Providing a meeting place for Frail/Aged Aboriginal & Torres Strait persons in Wollondilly.
Disability services Australia –
Campbelltown
Ph: 1300 884 372
COMMUNITY PARTICIPATION
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
The program is targeted to young people with a disability with moderate to high support needs
who require an alternative o paid employment or further education in the medium or long term
Ageing, Disability and Home Care
Yes
4 – 5 days per week, dependant on funding level
Centre based Community Access Day Program
$4 per day
The Community Participation Program aims to assist young people with a disability to develop
the skills they need to work towards their goals, increase their independence and participate
as valued and active members in the community.
BLOCK FUNDED DAY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People with a disability who live independently or at home and receive no other support or
employment. These day programs are targeted to people with a disability who have moderate
to very high support needs and who are not eligible for a Post School Program
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which has
determined their level of support needs.
1-5 days per week dependent on need, level of support and funding availability.
Community Access Day Program
$4 per day
This program provides opportunities to build capacity to participate in community life, enhance
independence, develop and sustain social and community relationships, and to participate in
meaningful activities that focus on ongoing learning and development.
Offers a range of support and activities focusing on the following four activity areas:

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skills development
community access, participation and integration
16
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adult education
leisure and recreation
ACTIVE AGEING DAY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Older people aged 55 – 64 (and people with early onset ageing) who do not already attend a
day program or place of employment
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which will determine
their level of support needs.
3 days per week
Centre Based with Community Access Day Program
$4 per day
This program provides:





age-appropriate daytime leisure and recreation activities
flexible service options
support to make the transition to an active older life
opportunities for community inclusion and participation, including involvement in
mainstream seniors groups
support to build and maintain networks of support
LIFE CHOICES DAY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People with a disability aged 25 – 54 who do not already attend a day program or place of
employment
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which has
determined their level of support needs.
3 days per week
Centre Based with Community Access Day Program
$4 per day
This program provides:





purposeful life-stage and age-appropriate daytime activities matched to skills and
interest
leisure and recreation activities
healthy lifestyles
opportunities for community inclusion and participation
support to pursue individual interests and age-appropriate social relationships
17
COMMUNITY PARTICIPATION SPECIALIST CENTRE
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
The program is aimed at young people with Autism with moderate to very high support needs
who require an alternative to paid employment or further education in the medium or long term
Ageing, Disability and Home Care
Yes
4 – 5 days per week dependent on funding level
Centre based with Community Access Day Program
$4 per day
The Community Participation Program aims to assist young people with a disability to develop
the skills they need to work towards their goals, increase their independence and participate
as active and valued members in the community
BLOCK FUNDED DAY PROGRAM – SPECIALIST CENTRE
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People with Autism who live independently or at home and receive no other support or
employment. These day programs are targeted to people with a disability who have moderate
to very high support needs and are not eligible for a Post School Program
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which will determine
their level of support needs
1 – 5 days per week dependent on need, level of support and funding availability
Community Access Day Program
$4 per day
This program provides opportunities to build capacity to participate in community life, enhance
independence, develop and sustain social and community relationships, and to participate in
meaningful activities that focus on ongoing learning and development.
Offers a range of support and activities focusing on the following four activity areas:




skills development
community access, participation and integration
adult education
leisure and recreation
ACTIVE AGEING DAY PROGRAM – SPECIALIST CENTRE
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Older people with Autism aged 55 – 64 (and people with early onset ageing) who do not
already attend a day program or place of employment
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which will determine
their level of support needs.
3 days per week
Centre based with Community Access Day Program
$4 per day
This program provides:


age-appropriate daytime leisure and recreation activities
flexible service options
18



support to make the transition into an active older life
opportunities for community inclusion and participation, including involvement in
mainstream seniors groups
support to build and maintain networks of support
LIFE CHOICES DAY PROGRAM – SPECIALIST CENTRE
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People with Autism aged 25 – 54 who do not already attend a day program or place of
employment
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which has
determined their level of support needs
3 days per week
Centre Based with Community access Day Program
$4 per day
This program provides:





purposeful life-stage and age-appropriate daytime activities matched to skills and
interests
leisure and recreation activities
healthy lifestyles
opportunities for community inclusion and participation
support to pursue individual interests and age-appropriate social relationships
Disability services Australia – picton
Ph: 1300 884 372 or 0448 418 776
LIFE CHOICES DAY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People with a disability aged 25 – 54 who do not already attend a day program or place of
employment
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which will determine
their level of support need
3 days per week
Centre based with Community Access Day Program
$4 per day
This program provides:

purposeful life-stage and age-appropriate daytime activities matched to skills and
19




interests
leisure and recreation activities
healthy lifestyles
opportunities for community inclusion and participation
support to pursue individual interests and age-appropriate social relationships
ACTIVE AGEING DAY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Older people with a disability aged 55 – 64 (and people with early onset ageing) who do not
already attend a day program or place of employment
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo and independent assessment which will determine
their level of support needs
3 days per week
Centre based with Community Access Day Program
$4 per day
This program provides:





age-appropriate daytime leisure and recreation activities
flexible service options
support to make the transition to an active older life
opportunities for community inclusion and participation, including involvement in
mainstream seniors groups
support to build and maintain networks of support
BLOCK FUNDED DAY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
People with a disability who live independently or at home and receive no other support or
employment. These day program are targeted to people with a disability who have moderate
to very high support needs and who are not eligible for a post-school program
Ageing, Disability and Home Care
Yes. To be eligible, a person must undergo an independent assessment which has
determined their level of support needs.
1 – 5 days per week dependent on need, level of support and funding availability.
Community Access Day Program
$4 per day
20
Information
This program provides opportunities to build capacity to participate in community life, enhance
independence, develop and sustain social and community relationships, and to participate in
meaningful activities that focus on ongoing learning and development, & offers a range of
support and activities focusing on the following four activity areas:




skills development
community access, participation and integration
adult education
leisure and recreation
COMMUNITY PARTICIPATION
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
The program is targeted to young people with a disability with moderate to high support needs
Ageing, Disability and Home Care
Yes
4 to 5 days per week dependent on funding level
Centre Based with Community Access Day Program
$4 per day
The Community Participation Program assist young people with a disability to develop the
skills they need to work towards their goals, increase their independence and participate as
valued and active members in the community.
hammondcare in-home dementia &
employed carers respite
Ph: 1300 902 997
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Fax: 9825 2856
People who are frail aged and/or living with dementia are, and who have a carer
NRCP & HACC
To be discussed with the service manager
In-Home Respite
The fee for service can be discussed with the Service Manager.
Area covered: Campbelltown & Camden. Service provided by paid staff. Transport provided
as part of the service. In Home Respite, including accessing the community for People who
are frail aged and/or living with dementia, and who have a carer. The Care recipient must live
within the Campbelltown, Camden or Wollondilly local government area. HammondCare
provides a quality and flexible in-home respite service and aims to help ease the demands of
the caring responsibilities
Hammondcare – in-home dementia respite
Ph: 1300 902 997
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Fax: 9825 2856
People with Dementia and their carers in the Campbelltown, Camden and Wollondilly LGA’s
Commonwealth HACC
Service is dependent on need. Operates Monday – Friday.
Respite for Carers
Cost to be negotiated with Manager
Assisting Carers to gain quality respite regularly and provide activities and outings for the
person with Dementia
21
“janangalee” aboriginal day Care
Ph: 9820 2022
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Aboriginal people aged 50 years and over
HACC
Monday Tuesday, Wednesday and Thursday
Day centre activities
Nil
Provides activities, meals and outings for people from the Aboriginal and Torres Strait Islander
community.
MACARTHUR DISABILITY SERVICES
Ph: 4621 8400
MACARTHUR DOLPHINS SENIORS PROGRAM
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with a disability who are 25-65 years of age and live in the Macarthur area
MDS
Every Wednesday and Thursday at Eagle Vale
Gentle water exercise program
Cost of pool entry
This service provides a gentle water exercise program designed to increase and maintain
mobility and health within a social atmosphere. Dolphin’s provides opportunities for relaxation
and social interaction. The program is open to people aged from 18 to 65 years and is
operated every Wednesday and Thursday at Eagle Vale. No transport is provided.
“TRENDY DUDES”
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Young people with disabilities aged 7-17 years
MDS
Thursdays Seniors (Aged 12 – 18)
Saturdays Juniors (Aged 7 – 11)
In house group activities, fun, social recreation and support for young people with a disability
$5.00
This service provides fun, social recreation and support for young people with disabilities who
have moderate support needs to participate in in-house, group activities in their local
community. No transport is provided.
“MACARTHUR LINK UP”
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with a sensory disability aged 20 years and over living in the Macarthur, Camden and
Wollondilly area.
MDS
Every Monday from 10am – 1pm
Leisure program
$5.00
A leisure program aimed at providing people with disabilities an opportunity to engage in
social activities within a comfortable and supportive environment
22
Macarthur dementia centre and support
service
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with Dementia and their carers
HACC
Monday, Tuesday, Wednesday, Thursday – Camden
Wednesday, Friday – Rosemeadow
Wednesday, Friday – Picton Day Centre
Day centre activities
$10.00 for day centre activities
Provides activities, meals, and outings for people with Dementia
Macarthur district temporary family
care
Ph: 9603 7011
Phone App Available
RESPITE ACCESS PROGRAM
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with disabilities and their families.
ADHC
Based on need and available funding
Respite access program is aimed at meeting the respite care needs of clients and their
families
A fee will be required and this will be discussed with the Programme Co-Ordinator.
This program provides support where there are no other appropriate services available or
previous service provision has broken down. Each program provided by the agency has an
assessment procedure that is followed for assessing referrals and placements of
children/adults.
BREAKAWAY RESPITE PLAYGROUP
Target Group
Funding
Amount of Service
Type of Service
Cost
Pre-school children who have a disability
ADHC
Operates two days a week during school term. Tuesdays & Thursdays.
Respite is provided for families of children with special needs, whilst assisting to develop the
children’s skills, social interaction and independence.
A fee will be required and this will be discussed with the Programme Co-Ordinator.
23
Information
Each program provided by the agency has an assessment procedure that is followed for
assessing referrals and placements of children.
KIDZ CLUB
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children with a disability and their siblings aged 5 - 14 years.
ADHC
Runs every Thursday afternoon during the school term between 4-5pm at Minto PCYC.
After school exercise group with varied levels of activities. To provide integration to
mainstream services in the community.
A fee will be required and this will be discussed with the Programme Co-Ordinator.
Activities can be adapted to meet and suit the needs of children with wide ranges of
disabilities. Siblings are encouraged to attend. Each program provided by the agency has an
assessment procedure that is followed for assessing referrals and placements of children.
KIDZ BIZ
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children with intellectual and/or physical disability aged 7 – 14 years.
ADHC
Held fortnightly Saturdays at Magnolia Cottage, Bradbury.
Small day group activities. Combination of centre based respite and community access.
A fee will be required and this will be discussed with the Programme Co-Ordinator.
Kidz Biz is a great opportunity for kids to experience fun activities, learn new skills and meet
other children. Each program provided by the agency has an assessment procedure that is
followed for assessing referrals and placements of children/adolescents.
SUNFLOWER RESPITE COTTAGE
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children aged 0 -12 years with disabilities who have high support and medical needs.
ADHC
Hours of operation from Friday Morning to Tuesday Morning. Cottage operates on a 24 hour
basis during operational hours.
Sunflower Respite Cottage aims to provide a warm and homely environment for children
A fee will be required and this will be discussed with the Programme Co-Ordinator.
Children on medication need to provide a Webster Pack (available at selected chemists in the
Macarthur area). Each program provided by the Agency has an assessment procedure that is
followed for assessing referrals and placements of children.
SPECIAL NEEDS RESPITE PROGRAM
Target Group
Funding
Amount of Service
Type of Service
Children and adolescents who have a disability from age 0 – 19 years.
ADHC
Day & Overnight placements and weekend day activities.
Options Include:
Kidz Biz
Held fortnightly Saturdays;
Fun activities in small groups for children aged 7 – 14 yrs;
Transport Provided.
After School Respite
(In School Term) Tuesdays & Thursdays 3 – 6pm; Age 7 – 13 yrs;
Children participate in fun activities held indoor and outdoor.
Hacc Day Respite
Held one day a month for teenagers between 9am - 4pm;
Morning, afternoon tea and lunch will be provided;
Fun activities – Sports Day, Indoor activities, Art, Wii and watching
24
DVD’s.
Cost
Information
A fee will be required and this will be discussed with the Programme Co-Ordinator.
Respite care is provided for children with an opportunity to become familiar with other
members of the community, outside of their immediate family unit. Each program provided by
the agency has an assessment procedure that is followed for assessing referrals and
placement of adolescents / adults.
HOLIDAY VENTURES
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children with a physical or intellectual disability aged 5 – 18 years.
FACS & ADHC
School holidays programme currently running 3 to 4 days per week (days vary) 9am – 3pm.
School holidays activity programme (placements are not guaranteed every school holidays)
A fee will be required and this will be discussed with the Programme Co-Ordinator.
To provide opportunities for recreational, social and leisure activities in both community and
centre based group settings. Each program provided by the agency has an assessment
procedure that is followed for assessing referrals and placements of children.
AFTER SCHOOL RESPITE PROGRAM
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children with intellectual and/or physical disability aged 7 to 13 years.
ADHC
In school term, held Tuesdays and Thursdays between 3 to 6pm at Magnolia Cottage.
After school respite.
A fee will be required and this will be discussed with the Programme Co-Ordinator.
Children participate in fun activities held indoor and outdoor. Each program provided by the
agency has an assessment procedure that is followed for assessing referrals and placements
of children.
HACC DAY RESPITE PROGRAM
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Teenagers aged 13-19 years with intellectual and or physical disability.
HACC
Held one day a month between 9am to 4pm.
Day activities – Centre based and community activities.
A fee will be required and this will be discussed with the Programme Co-Ordinator.
Children participate in fun activities – Sports day, Indoor activities, Art, Wii and watching
DVD’s. Each program provided by the agency has an assessment procedure that is followed
for assessing referrals and placements of children / adolescents.
PEER SUPPORT PROGRAM
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Adolescents or adults who have a disability aged 15 – 65 years
ADHC
Based on need and waiting list
Peer support program is aimed at meeting the social, recreational and leisure needs of clients,
promoting independence, confidence and social skills.
Usually cost of activity and $5 - $7 for transport.
Operates in the Campbelltown, Camden and Wollondilly areas. Each program provided by the
agency has an assessment procedure that is followed for assessing referrals and placement
of adolescents/adults.
Macarthur Diversity Services initiative –
25
Multicultural Aged Day Care Service
Ph: 4627 1188
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 4620 6355
People from Culturally and Linguistically Diverse (CALD) backgrounds
HACC
Assessment is required
11 Ethnic Groups:
Arabic (ladies), Egyptian, Spanish, Mauritian, Arabic (mixed group), Lao, Filipino (2 groups)
Multicultural, Pacific Islander (Samoan, Tongan), Vietnamese
Provides socialisation and structured programs for people 65 and over, their carers and
younger people with disabilities
$12.00
Each group is run by a trained worker who can speak the language of the group.
Activities are culturally and language based.Transport is provided to and from the
venue. Morning tea and lunch is provided. Outings take place once a month to
different locations. Programs are tailored, where possible, to meet the individual
needs of the participant. These activities provide an opportunity for social interaction,
mental stimulation and physical activity in a safe and friendly environment. Volunteers
are also recruited to assist the group activities.
Macarthur Diversity Services initiative –
Multicultural disability day program
Ph: 4627 1188
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 4620 6355
People from Culturally and Linguistically Diverse (CALD) backgrounds who have a low level of
Physical and/or Intellectual Disability, in the Campbelltown & Wingecarribee Local
Government Areas.
HACC
Assessment is required. Referral to the program can be made by other service providers,
friends, carers and family members.
Every Wednesday
Culturally appropriate centre based HACC Day Care. Culturally appropriate, structured group
activities including social support, group recreation activities, social media, monthly outings,
transport provided.
$12.00
The Program is delivered by experienced staff and volunteers.
Transport to and from the centre, as well as lunch, is provided.
All members will have equal number of activities and we will attempt to satisfy their
Individual requirements.
Macarthur diversity services initiative –
Multicultural seniors group
Ph: 4627 1188
Target Group
Funding
People with Dementia from Culturally and Linguistically Diverse (CALD) backgrounds
HACC
26
Amount of Service
Type of Service
Cost
Information
Tuesday, Thursday and Friday
Day care
$12-00
The program provides day care activities for people who have mild dementia
at the same time providing a much needed respite break and information and
support for the carer. Groups are held in a safe, home-like environment.
Activities such as craft, gentle exercise, music therapy and outings are
tailored to meet the needs of clients with mild levels of memory loss that
come from a non-English speaking background and may be losing the ability
to communicate in English. The program is delivered by experienced staff as
well as volunteers of relevant language and cultural backgrounds. Transport
to and from the centre as well as midday meal is provided. A referral can be
made by a family member, carer, friend, GP or other organisations.
Macarthur in-home support program
Ph: 4654 6157
Referrals: 1800 728 968
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with Dementia who live alone or are left alone for long periods of time
HACC
Monday to Sunday
Home visits. Small outings.
Nil
The service provides home visits by trained staff to monitor medication, meals etc. Service
also provides clients with opportunities to enjoy small group outings with others of similar
age/ability
MYRTLE COTTAGE
Ph: 9426 3100
Fax: 9426 3199
info@myrtlecottage.org.au
DIVERSIONAL THERAPY PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Frail aged in the Campbelltown area
HACC / Myrtle Cottage
Contact the office
5 hours daily at the centre, this does not include transport time. Office hours are Monday to
Friday, 8.30am – 4.00pm
Diversional Therapy Program
Usually $10.00 plus annual membership fee of $5.00
An activity program designed with client input. Activities include craft activities, games,
quizzes, guest speakers, etc.
DIVERSIONAL THERAPY AND RECREATION PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Younger people with a disability, aged 18-60 in the Campbelltown LGA
DSP
Contact the office
Day activity centre operates Wednesday. Recreation activities operate Friday and second
Saturday for 48 weeks / year.
Day activity centre; Recreation activities
$10 per day + cost of outing.
An activity program designed with client input. Activities include craft activities, games,
quizzes, guest speakers, etc. Venues such as bowling, movies, restaurants, snooker,
27
swimming, fishing, picnics etc. Transport is provided. Service provided by paid staff
and volunteers. Important:
LINKLINE
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Frail aged, people with a disability and their carers
HACC / Myrtle Cottage
Contact the office
Calls last for an hour. There are set groups each day.
Social Support over the phone.
No Cost
Allows up to 7 people to join in a telephone linkup with our Coordinator. Activities
include general chat sessions, games, quizzes, support and information. Clients can
also be involved in outings arranged for members of the Diversional Therapy Program
(every 5 weeks).
THE BELL PROGRAM
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People with Dementia and their carers in the Macarthur Area
HACC / Myrtle Cottage
Contact the office.
Tuesday, Wednesday, Friday and Saturday at Ingleburn – 8.30am – 4.00pm. Monday from
The Oaks. Wednesday from Mount Annan. Thursday from Bargo.
The Bell Program – an activity program designed for people with dementia that provides
respite for carers
$10.00 including transport and meals.
Designed to provide activities to people with Dementia. Information given to carers to
improve their knowledge of Dementia.
Narellan congregational community
services – centre based day care
Ph: 4658 1040
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax: 4658 0720
Aged, Frail Aged and their Carers in Camden LGA
HACC & DoHA
Assessment Required
No waiting list at present
Centre based day care
$8.00 per day for centre based day care
Narellan Congregational Community Services is a not for profit organization providing centre
based day care to the aged, frail aged living in Camden LGA, and their carers. We run a
Diversional Therapy based program on Tuesday, Wednesday and Thursday each week.
Service provided by Volunteers and Staff. Participants must be able to transfer and toilet
themselves.
Nepean Food Services day centre
Ph: 4733 7200
Fax: 4733 7211
Hours of operation: Mon – Fri 8am – 3.30pm
Target Group
Funding
admin@nepeanfoodservices.org.au
Frail aged, people with a disability, and their carers in Warragamba, Silverdale
DOSS
28
Amount of Service
Type of Service
Cost
Information
Every second Thursday – off pension week
Day Centre
$11.00
Service provided by staff and volunteers. This service provides morning tea, social and
recreational activities, and lunch. Activities may include Bingo, cards, craft, etc. Transport is
available
Northcott flexible respite
Sw Sydney & macarthur
Ph: 4625 1061
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 4625 6389
People with a moderate to severe disability (0 – 65 years) and their families/carers. Disability
is broadly defined including physical, intellectual, acquired brain injury, dual diagnosis and
sensory impairment. Areas Covered: LGA for SWS & Macarthur, including Fairfield,
Bankstown, Liverpool, Campbelltown, Camden and Wollondilly
ADHC & Northcott
Clients can receive up to 168 hours of respite per year, although this amount can be flexible
based on individual needs.
Services may include:
 In home respite;
 24 hour support;
 Community recreation and participation;
 Holiday respite support;
 Other options as deemed appropriate to the particular circumstances at the time.
Fees are charged by Northcott at a rate of $2.50 per hour of service, up to a maximum of $30
for a 24 hour period.
The Flexible respite services in SWS / Macarthur provides a broad range of high quality,
flexible, support responses tailored to meet the needs of individuals with disabilities and their
families/carers. The service addresses the specialised needs of individuals with high support
needs due to a moderate to severe disability or a disabling medical condition. The service
works closely with other service providers to deliver a well-coordinated response to service
users.
Northcott
respite for older carers
Ph: 4625 1061
Target Group
Funding
Amount of Service
Type of Service
Fax: 4625 6389
People over 70 years who provide care for a person with a disability. Indigenous people over
the age of 50 who provide primary care for a person with a disability.
Areas covered: SWS – Fairfield, Liverpool, Bankstown, Camden, Campbelltown & Wollondilly.
ADHC & Northcott
Clients can receive up to 168 hours of respite per year, although this amount can be flexible
based on individual needs.
Services available are flexible and may provide In Home Respite; Community Access (group
29
and individual); Camps; Weekend and Holiday support.
Fees are charged by Northcott at a rate of $2.50 per hour of service, up to a maximum of $30
for a 24 hour period.
Respite for Older Carers is a flexible service that provides a broad range of high quality
respite options to people with a disability and their older carer. Working closely with other
service providers the program is designed to deliver a well-coordinated response according to
individual need and can include a choice or combination of respite services.
Cost
Information
Picton day centre
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail Older Persons
NSW Health
Operates Tuesday at Picton Day Centre
Day Centre Activities
$7.00
Provides activities, meals and outings for people who are frail
Reslink
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Referrals: 1800 455 511
Carers of people with Disabilities who are Frail Aged or who have Dementia and/or
challenging behaviours.
Commonwealth
Monday to Friday
In home/out of home/access to day centres, counselling, support and advocacy
Nil
Reslink is a service for carers of people with Dementia who have challenging behaviours.
There are no fees associated with the Reslink Service. Service provides in home/out of
home/access to day centres, counselling, support and advocacy.
Rosemeadow frail aged day centre
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail older persons
HACC
Tuesday and Thursday
Day centre activities
$10.00
This service operates each Tuesday and Thursday at Rosemeadow Community Health
Centre. The service provides day centre activities including outings. Transport and meals are
provided.
Sunnyfield flexible respite
Ph: 4620 0250
30
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with a disability aged between 0 -65 years
DSP
24 hours, 7 days depending on assessment
Flexible, planned respite
Flexible, planned respite service for people with a disability. Priority is given to ageing carers
and families at risk of breakdown. People from culturally and linguistically diverse groups and
Aboriginal and Torres Strait Islanders are a priority. Service is available 24 hours, 7 days a
week depending on assessment. Intake in February/March to being service 1st July each year.
THE DISABILITY TRUST – MENTAL HEALTH
RESPITE – (TARGETED COMMUNITY CARE)
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Carers of people with mental illness in the Bankstown, Liverpool, Fairfield, Campbelltown &
Camden areas.
FASCIA - TCC
Yes
Varies, up to 70 hours/year.
In-Home, Community Based, Respite, with a focus on restoring/maintaining social linkages
NIL
Targets Carers of people with mental illness (including autism) and assists to create, maintain
or restore social networks and increase community participation. A wide variety of activities
can be undertaken in this program, including in-home respite, community access, etc.
Transcultural respite service
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of people who have dementia and/or challenging behaviours
Commonwealth
Monday to Friday
In home/out of home respite counselling, support and advocacy
Nil
This service allows for the placement of bi-lingual workers in day centres to assist with the
language and cultural needs of members.
Uniting care ageing – flexible respite
Ph: 4647 4643
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of frail older people and people with a disability
HACC
Respite
Nil
Assist the carer to gain quality respite
Wollondilly Support & Community care inc.
31
Senior Friendship Group
Ph: 4677 2524
Hours of operation: Mon - Fri
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 4677 0194
enquiries@wsacci.org.au
Frail Aged, Younger Person with a Disability and their carer’s, living in the Wollondilly Shire
(excluding Silverdale & Warragamba)
HACC
Yes
Operates Mon - Fri
Offers social programs which can be either centre based or out in the community
$12.50 depending on activity
The Senior Friendship Group aims to provide an enjoyable and social program for the frail
aged and younger person with a disability, and respite. Group members plan activities.
Transport provided. Service provided by staff and volunteers
Polish respite &
carers support service
Ph: 02 9716 0036
Fax: 02 9716 0504
Hours of operation: Office: Mon – Fri 9 - 4.30pm; Service: Mon – Sun 24hrs emergency on call services
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Carers and/or care recipients of Eastern European Communities; Carers of Frail Aged, People
with Dementia and Dementia and Challenging Behaviours. Areas covered:
Cumberland/Prospect, Inner West, Nepean, & South West Sydney, HACC Regions.
NRCP
Carer needs assessment by Case Managers of program.
Up to 5 hours / week.
In-Home Day Respite; Individual Access; Emergency Respite, Flexible Respite.
$9/hr negotiable, depending on carers capacity to pay and individual circumstances
In Home Day Respite including direct respite and carer support service. Individual Access –
planned outings for service recipients; Information & Support for carers. Transport provided.
Service provided by paid bi-lingual staff. NB.
Support Group for Polish Carers – quarterly meetings.
Community Aged Care
Packages (CACPs)
These are intended to provide personal care services / other personal assistance at a level provided in a hostel
while allowing the client to remain in their own home. Assistance may be provided for all activities of daily living,
including:
bathing, showering, toileting and personal hygiene;

dressing / undressing and grooming;

psycho-social support and socialisation;

transport for appointments, shopping etc;

mobility and transfer;

preparing and eating meals;

sensory communication or fitting of sensory aids;

gardening, laundry and domestic assistance.
Aboriginal cacp
Ph: 4633 2111
32
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged
Commonwealth
CACP
CACP services specifically for Indigenous frail aged people
Carrington in home support
Ph: 4659 0335
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax: 4659 4358
Email: info@carringtoncare.com.au
Frail aged in Campbelltown, Camden, Wollondilly areas.
Commonwealth
ACAT
Depends on client needs
Home Care Packages: level 2 and level 4
Discuss at time of assessment
Home Care Packages offer a level of aged care in the home through tailored packages to
meet the client’s needs and goals. Service provided by paid staff. Transport provided to local
medical and shopping.
Hammondcare
Ph: 1300 902 9887
Hours of operation: Mon - Sunday
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax: 9825 2856
Email: jmichailow@hammond.com.au
People who are frail aged and / or living with dementia in Campbelltown and Camden
Home Care Package
Aged Care Assessment
To be discussed with the service manager.
Home Care Packages Level 1, Level 2, Level 3 & Level 4.
The fee for the service can be discussed with the Service Manager
Home Care Packages program aims to assist people to remain living at home for as long as
possible; and to enable consumers to have choice and flexibility in the way that care and
support is provided at home. Transport provided as a part of the service. Service provided by
paid staff.
Illawarra retirements trust south west
Sydney community services
Ph: 4633 2070
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged
Commonwealth
CACP
Varied
Areas covered: Campbelltown and Camden LGA
33
macarthur diversity services initiative –
Multicultural aged care packages
Ph: 4627 1188
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged people from CALD backgrounds
Funding for 40 packages from Department of Health and Ageing
Dependent on need up to 8 hours per week
In home support
$8.00
This service is a planned coordinated and managed package of community
aged care services (for example, home help, laundry, shopping, meals and
bathing) established to assist the elderly (65 years and over) with low to
medium level care needs.MCACP’s provide case management of a range of
health and support services, together with ongoing monitoring and review of
care needs. This program covers clients from the local government areas of
Camden, Campbelltown and Wollondilly
Polish-australian welfare association inc.
Polish home care packages
Ph: 9716 0036
Fax: 9716 0504
manager@polishwelfare.org.au
Hours of Operation: Office: Mon – Fri 9am – 4.30pm Services: 7 days/week 8am-6pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Priority of access for Polish community. Areas covered include Campbelltown.
Packaged Care
ACAT
Based on consumer need and individual budget
Home Care Packages – Level 2
In most cases there will be a fee charged for delivery of Home Care Package. Consumers on
the basic pension cannot be charged more than 17.5% of that pension. Amount fee will be
negotiated individually with consumer.
HCP is an individually tailored package of care services which helps people with complex care
needs to stay living at home by co-ordinating different services they need. Service provided by
paid staff.
The Anglican Retirement Villages (ARV)
Bowral Community Aged Care
Ph: 4872 5100
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged
Commonwealth
Varies
CACP
Weekly fees calculated on a weekly basis calculated on DOHA guidelines
Areas covered: Wingecarribee, Liverpool, Campbelltown and Camden
34
The Benevolent Society
SWS community care
Ph: 4633 3705 or 4869 8300
Hours of Operation: 9am – 5pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax: 4627 4954
swscommunitycarerostering@benevolent.org.au
People over 65 years requiring support to live in their own home in the community in
Campbelltown, Camden, Wollondilly LGA’s
Dept of Health & Ageing (DOHA)
ACAT approval required
Indivually assessed by TBS case managers.
Home Care Packages. Both low and high care.
A fee is set by DOHA but is individually assessed by TBS case managers
Direct Service is provided by Care Workers with minimum Cert 3 in Aged Care. Case
managers have relevant tertiary qualifications in one social, health or allied health discipline
and practical experience.*Registered Nurse with current NSW registration. No transport
provided. Home Care packages provide supports to older people and their families living in
the community that aim to increase autonomy, develop new or regain lost skills and make
strong social connections. The Benevolent Society has funding to provide packages to people
who are financially disadvantaged and socially isolated clients.
Unitingcare ageing
Ph: 4647 4643
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail Aged
Commonwealth
CACP
Provides CACP’s as detailed above
Personal Care / Domestic
Assistance
The following services may provide domestic assistance, personal care and, in some cases,
in-home respite. Services are available during the day but may also be provided in the evenings and on week-ends
depending on circumstances.
35
Baptist community services (BCS) –
macarthur
Ph: 4648 7111
Fax: 4647 2528
Hours of operation: Mon – Fri 8 am – 4.30 pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
email: macarthursite@bcs.org.au
Aged, frail aged, with a disability and their carers, in Camden, Campbelltown and Wollondilly
HACC
Assessment completed before services commence
As determined by assessment.
Domestic assistance and personal care
$12 per hour;
Domestic Assistance helps clients with domestic tasks, including: Cleaning, dischwashing,
clothes washing and ironing and unaccompanied shopping.
Personal Care provides assistance with daily self-care tasks in order to help a client maintain
appropriate standards of hygiene and grooming, including: eating, bathing, toileting, dressing,
grooming, getting in and out of bed and moving about the house.
Carrington In home support
Ph: 4659 0335
Fax: 4655 4358
Hours of operation: Mon – Fri 8am – 4.30pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Email: info@carringtoncare.com.au
Frail, aged and disabled persons, in Campbelltown, Camden and Wollondilly
Home & Community Care (HACC)
Yes
Personal Care: Depends on clients assessed needs;
Domestic Assistance: 1.5 hrs / fortnight;
Domestic assistance and personal care
Discuss with client at time of assessment.
Service provided by paid staff. No transport provided. Limited capacity for under 65 years.
Home care service of nsw –
South western Sydney
Ph: 1800 350 792
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail older people, younger people with a Disability and their carers
HACC/DSP
Domestic assistance, personal care, in-home respite
Covers areas: Liverpool, Campbelltown, Camden, Wollondilly and Wingecarribee LGA’s
Home care service of nsw –
Warrambucca aboriginal service outlet
Ph: 4629 1700
Fax: 4629 1799
36
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Aboriginal specific – Elders and people with a Disability
HACC
Domestic assistance, personal care and respite
Area covered: Campbelltown, Liverpool and Bankstown
Southern cross care service
Ph: 1800 989 000
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged, younger people and children with a Disability and their Carers
HACC
Personal care only
Area covered: Campbelltown, Camden, Liverpool and Wollondilly LGA’s
Veterans home care program
Ph: 1300 550 450
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Eligible veterans and war widows/widowers
Commonwealth
Domestic assistance, personal care, garden maintenance (up to 15 hours per year) and
respite care
Area covered: Macarthur
Case Management Services
Case management refers to a collaborative and person focussed process for managing support provision to people
with chronic or complex conditions or situations. It uses processes of assessment, care planning, implementation,
monitoring and case closure to achieve optimal outcomes.
adhc – Bowral community support team
Ph: 4862 8700
Fax: 4862 8711
Hours of operation: Mon – Fri 9am – 5pm (excluding public holidays)
Target Group
Funding
Assessment
Amount of Service
Type of Service
People with Intellectual Disabilities 0 – 65, and their families and carers in the Wollondilly &
Wingecarribee area.
ADHC
Eligibility required by Intake Panel.
Community Support Teams provide a range of supports and services including: information,
advocacy, case management, links to community supports, person and family centered
planning, skills development (communication, social skills, self-care, independent living skills).
Services are provided by a multidisciplinary team of case managers, psychologist, speech
37
pathologist, occupational therapist, physiotherapist and a therapy assistant
NIL
No Transport provided
Cost
Information
adhc – macarthur community
support team
Ph: 4629 1600
Fax: 4629 1699
Email: MACARTHUR@facs.nsw.gov.au
Hours of operation: Mon – Fri 9am – 5pm (excluding public holidays)
Target Group
People with an Intellectual Disability 0 – 65, their families and carers in Campbelltown and
Camden LGA’s, and part of Liverpool LGA.
ADHC
Funding
Amount of Service
Type of Service
Community Support Teams provide a range of supports and services including: information;
service coordination; links to community supports; person and family centred planning;
support for the person with a disability and their family/carer; skills development, including
communication, social skills, self-care and independent living skills; specialist services and
advice, including seating and positioning, eating and drinking, health and managing
behaviour; support to move through significant life stages and transitions such as starting
school or moving out of home; and consultation, training and support to mainstream services.
Nil
Community Support team staff use a person-centred, family-centred, strengths-based and
early intervention and prevention approach. The staff in a Community Support Team work with
the person with a disability to identify individual priorities, develop a plan to promote their
independence, and support the person with a disability to be part of their community.
The staff in Community Support Teams come from a range of professional backgrounds and
may include Case managers, Community Nurses, Dieticians, Behaviour Support Specialists,
Psychologists, Occupational Therapists, Speech Pathologists, Physiotherapists and Therapy
Assistants. They provide services and support to improve the quality of life and wellbeing of
people with a disability, their families and carers.
No Transport provided. Service Provided By Paid Staff & Volunteers.
Cost
Information
Community links Wollondilly
Ph: 4683 2776
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 4683 2787
Families with children with disabilities ages birth to 12 years, in Camden and Wollondilly LGA
Ageing Disability and Home Care.
None
Three – Six Months, or as negotiated
Family Centred case work.
Free
Family support and individual family casework, groups, workshops, and information and
referrals. Other staff can also assist by providing programs and activities to community
including young people, families, and groups. Community Links staff provide assistance
through educational programs, workshops, events, activities and information. We specifically
assist people who may be disadvantaged and/or experiencing a challenging period in their
lives, with but not exclusive to crisis assistance. Service provided by Case Workers. No
Transport provided. Provides information & referral.
38
Macarthur community options
Ph: 4645 4001
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged, people with a disability and their carers
HACC/DSP
Case management
A contribution is requested
Area covered: Macarthur. Macarthur and Wingecarribee for Aboriginal people.
To provide case management which supports people with complex needs while living at
home. A confidential, professional relationship between client and case manager that assists
you through the pathways to community services
Macarthur disability case management
and brokerage service
Ph: 4645 4001
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with Autism or Acquired Brain Injury or Dual Diagnosis (Intellectual Disability and
Mental Health)
DSP
Tailored to meet client’s individual needs
Case Management
Priority is given to people living in the rural areas of Macarthur/Wollondilly and people of
Aboriginal and Torres Strait Island and Culturally and Linguistically Diverse Cultures.
Macarthur Disability Case Management and Brokerage Service (MDCM&BS) provides an
assessment, individual case management and brokerage service assisting people who have
Autism, Acquired Brain Injury or Dual Diagnosis. MDCM&BS) tailor’s services to meet the
clients individual needs
Northcott society
Ph: 4625 1061
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children 0 – 18 years with disabilities in Macarthur and Wollondilly LGA’s with mild to
moderate disability.
ADHC
Short to medium
Case Management
Provides case management support to families with complex needs. Includes brokerage
support services and referrals for respite care, family support, early childhood intervention
service, therapy and support services.
The junction works ltd.
Ph: 9825 2894
Target Group
People with an Intellectual Disability aged 12-64 years
39
Funding
Amount of Service
Type of Service
Cost
Information
Ageing, Disability and Home Care
Short to medium term
Case Management
Provides short to medium term case management for clients with complex needs
Neighbour Aid
Caring volunteers provide assistance with shopping, transport to medical appointments, social outings, small odd
jobs and some gardening. They are also happy to visit just to have a chat.
Volunteers who are specially selected and trained provide the service which means that the service can operate
seven days a week (depending on availability of volunteers). Clients will be assessed by the Co-ordinator.
Baptist community services (bcs)
Campbelltown neighbour aid
Ph: 4648 7111
Hours of Operation: Mon - Fri
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax: 4647 2528
email: macarthursite@bcs.org.au
Aged, frail aged, people with a Disability and their carers in Campbelltown
HACC
Assessment completed before services commence.
As determined by assessment
Social support/Neighbour Aid
Varies according to outing and Transport being involved
Social Support assists a client to participate in community life through meeting their need for
social contact and accompaniment. Activities include: visiting services, telephone based
monitoring services, and assisting the person with shopping and other related activities.
Service provided by Volunteers. Depending on assistance required, transport may be
available.
Macarthur diversity services initiative –
Multicultural neighbour aid
Ph: 4627 1188
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged people, elderly/younger people with a disability and their carers from Culturally and
Linguistically Diverse (CALD) backgrounds.
HACC
Tuesday, Wednesday and Thursday. Please see table below for group schedule.
Social support service
Varies According to client.
Multicultural Neighbour Aid aims to provide a social support service to meet the needs of
aged, young people with a disability and their carers from CALD backgrounds. Services may
include: one to one support, friendly visiting, shopping, bill paying, banking individual transport
and minor garden and home maintenance with the support of Volunteers. MDSI has over 80
volunteers registered in Neighbour Aid program. In addition Neighbour Aid facilitates small
groups from various language and culturally backgrounds with the aid of Volunteers: table see
below
40
Day
Group
Monday
Spanish Social Support Group Fortnightly
Frequency
Tuesday
Carers Group
Monthly
Wednesday
People from Former
Yugoslavia
Fortnightly
Wednesday
Greek
Fortnightly
Thursday
Maltese/Italian
Fortnightly
Thursday
Volunteers Support Group
Fortnightly
Location
The Manse
32 Lithgow St.,
Campbelltown
The Manse
32 Lithgow St.,
Campbelltown
The Manse
32 Lithgow St.,
Campbelltown
The Manse
32 Lithgow St.,
Campbelltown
The Manse
32 Lithgow St.,
Campbelltown
The Manse
32 Lithgow St.,
Campbelltown
Narellan congregational community
services – neighbour aid
Ph: 4658 1040
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax 4658 0720
Frail aged, aged and their carers and younger people with a disability and their carers in the
Camden LGA.
HACC & DoHA
Assessment required
Varies according to need
Social Support through Neighbour Aid Program
$10 for return trip in Camden LGA; $20 return trip to Campbelltown; $25 return trip to
Liverpool.
Narellan Congregational Community Services is a not for profit organisation providing
Neighbour Aid Social Support to the aged, frail aged and younger people with disabilities, and
their carers living in the Camden LGA. Neighbour Aid assistance is available 7 days/week.
Service provided by Volunteers and Staff. Participants must be able to transfer and toilet
themselves.
Nepean food services
Ph: 4774 2589
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged, people with a disability and their carers, Warragamba & Silverdale
DOSS
Shopping every Thursday; Lunch, Social, and Carers Club monthly; Medical transport as
required
Shopping Bus; Carers Club; Lunch Club; Medical Transport; Social Outings
$11.00 Shopping Bus; $4.00 Lunch Club (transport only); $4.00 Carers Club (includes
morning tea); Medical Transport and Social Outings vary
Shopping bus alternates between Penrith and Narellan; Lunch Club runs at least every month,
Carer’s Club meets first Tuesday of every month, Social Outings are scheduled fourth Monday
of every month. Service provided by staff and volunteers. Transport provided.
41
Wollondilly support and community care
Neighbour aid
Ph: 4677 2524
Fax: 4677 0194
enquiries@wsacci.org.au
Hours of operation: Mon - Fri
Target Group
Frail Aged, Younger Person with a Disability and their Carer’s in Wollondilly – excluding
Warragamba
HACC
Yes
Mon - Fri
Social Support: provides home visiting, letter writing and transport to shopping, other
appointments and social activities. Other activities include picnics, BBQ’s, shopping trips etc.
Varies
Transport provided by volunteers. Service provided by staff and volunteers.
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Transport
Transport services refer to the provision of supported transport to facilitate access to community activities or
services.
gandangara transport services
Ph: 9608 0968
Service
Fax: 9602 2741
Destination
Doctors/Specialists, Hospital visits, Podiatry, Shopping trips, group social outings, individual
social outings
Bankstown, Camden, Campbelltown, Fairfield and Wollondilly, Wingecarribee
Transport Provided by
Staff
Notice Required
As much as possible
Cost
Varies
Information
First time users of Gandangara will require an assessment before transport.
south west community transport
Ph: 9426 8999
Fax: 9426 8900
transport@swct.com.au
Hours of operation: Mon to Fri 7.15am – 7.30pm
Target Group
Frail aged , younger people with disabilities, carers in Camden, Campbelltown & Wollondilly
Funding
HACC
Assessment
Telephone assessment required when first accessing the service. Transport bookings made in
advance of date required.
Amount of Service
Dependent upon availability of resources
Type of Service
Accessible Transport using Accessible mini buses and cars
Cost
Fees depend on distance travelled
Information
Accessible transport service provided to clients to go shopping, social outings, medical
appointments, nursing homes, hospital visits, access to general community, visits to cemetery
42
Both buses and station wagons used to better meet the needs of individual clients
Transport provided to both local and out of area destinations such as Sydney, Bowral etc
Further information on services provided available on our website www.swct.com.au
Mixture of paid and volunteer staff. Bookings should be made as far in advance as possible.
South west community transport –
Travel training
Ph: 9426 8986
Fax: 9426 8900
traveltrain@swct.com.au
Hours of operation: Mon to Fri 8.30am to 5pm
Target Group
Frail aged / younger people with disabilities, carers in the Camden, Campbelltown &
Wollondilly
Funding
HACC
Assessment
Assessment required at point of contact. Applicant must have basic road safety and money
handling skills.
Amount of Service
Dependent on individual needs
Type of Service
Travel Training provided by paid staff.
Cost
Free Service – up to 6 sessions
Information
Travel Training is about getting helpful advice to assist you to become more independent in
accessing your community. Its about planning your journey so you can feel relaxed and
confident when you are going somewhere new. It may be that you need help with
understanding timetables or someone to go with you when you use public transport. The
amount of help you receive is dependent on your individual’s needs. Further information on
services provided available on our website www.swct.com.au
south west community transport
Ph: 9426 8999
Fax: 9426 8900
transport@swct.com.au
Hours of operation: Mon to Fri 7.15am – 7.30pm
Target Group
Frail aged , younger people with disabilities, carers in Camden, Campbelltown & Wollondilly
Funding
HACC
Assessment
Telephone assessment required when first accessing the service. Bookings for hire of vehicle
made in advance of date required
Amount of Service
Dependent upon availability of resources
Type of Service
Wheelchair Accessible Vehicle available for self-drive hire
Cost
$35 per day includes a full tank of fuel
Information
Self-drive wheelchair accessible vehicle offered by the service to clients who travel in
wheelchairs. This project enables clients to hire a vehicle out of hours – in the evening and on
weekends. The driver needs to complete an hour’s orientation on safely loading, securing, and
unloading wheelchairs. Further information on services provided available on our website
www.swct.com.au Wheelchair accessible vehicle requiring a C Class licence. Bookings
should be made as far in advance as possible.
south west community transport
Ph: 9426 8999
Fax: 9426 8900
transport@swct.com.au
Hours of operation: Mon to Fri 7.15am – 7.30pm
Target Group
Frail aged , younger people with disabilities, carers in Camden, Campbelltown & Wollondilly
Funding
HACC
Assessment
Telephone assessment required when first accessing the service.
Amount of Service
Variety of packages available eg. $55 or $80 per month
Type of Service
Taxi Vouchers Provided – to assist with after hours or weekend transport needs
43
Cost
Information
Dependent on package provided – between $10 and $18 per month
Vouchers provided to assist in accessing taxis.Monthly Taxi Voucher packages provided to
eligible clients who have a need to travel out of hours or on weekends when Community
Transport services are not available. Applicant must be an eligible client of Community
Transport prior to applying for Taxi Voucher Packages. Referrals for packages must come
from local Community Transport group. Further information on services provided available on
our website www.swct.com.au
Food Services
Volunteers deliver a hot lunch to people. The cost of the meal is kept to a minimum. Some services may also
assist with meal preparation and shopping.
Camden meals on wheels inc.
Ph: 4655 6822
Fax: 4655 6195
admin@camdenmealsonwheels.com.au
Hours of Operation: Mon & Tues 8.30 – 1; Wed Thurs & Fri 8.30-3.30;
Target Group
Frail aged, younger people with a Disability
Funding
HACC
Amount of Service
Varies according to need
Type of Service
Delivered meals, chilled or frozen meal packs comprising of the actual meal, sweet, and fruit
juice. Hot meals available for clients with special needs.
Frozen Pick Up. Wide range of frozen meals which includes the main and mini size, and
deserts.
Cost
Delivered From $5.50, price depends upon meal size.
Frozen Pick Up – price depends
Information
Area covered: Camden LGA and surrounds
City of campelltown meals on wheels &
housebound resource service incorporated
Ph: 4645 4523
Fax: 4645 4426
mealonwheels_dsl@pacific.net.au
Hours of Operation: Mon – Thurs 6.30am – 2pm; Fri 6.30am to 1pm
Target Group
Frail/Aged; Disabled; Housebound People in Campbelltown Local Government Area & Appin
Funding
DOH; HACC Program;
Assessment
Assessment may be completed by phone or in person. Assessment will be followed up with a
check on the client every 6 months.
Amount of Service
Service is available from Monday to Friday for all Campbelltown Meals on Wheels Services
Type of Service
Meal Delivery; Housebound Shopping Service; Housebound Library Service; Housebound
Visiting Service;
Cost
Meals cost ranges from $5.50 - $9.70; Cost of shopping service is $5 per day; Cost of library
service – nil; Cost of visiting service – nil;
Information
Campbelltown Meals on Wheels is managed by a Community Based Volunteer Committee
which is elected annually. The day to day operations are carried out by paid staff, but many of
the services are provided by volunteers. Campbelltown Meals On Wheels provides more than
just a meal, for some people the service provides the only human contact they receive and as
such we are able to also monitor their general wellness and behaviour.
The Little corner community cafe
Ph: 4655 6822
Target Group
Funding
Fax: 4655 6195
admin@camdenmealsonwheels.com.au
Frail aged or younger people with a Disability
HACC
44
Amount of Service
Type of Service
Twice a month; 2nd Wednesday and 4th Thursday each month
The Little Corner Community Café provides meal, desert, fruit juice, tea/coffee, and
entertainment.
From $12.00
Area covered: South West Sydney
Cost
Information
Nepean food services
Ph: 4733 7200
Fax: 02 4733 7211
Hours of Operation: Mon – Fri 8am – 3.30pm
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
admin@nepeanfoodservices.org.au
Frail aged, people with a Disability and their carers in Warragamba & Silverdale
DOSS
As required
Food Service Delivery, & Let’s Dine Out Vouchers
$6.00 for main meal; $6.90 main with soup or desert;
Let’s Dine Out Voucher $6.60
Service provided by staff and volunteers. Meals delivered to client homes; vouchers can be
collected in person from the office or posted.
Wollondilly support & community care
inc – meals on wheels
Ph: 4677 2524
Hours of Operation: Mon - Fri
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Fax: 4677 0194
enquiries@wsacci.org.au
Frail Aged, Younger Person with a Disability and their carer’s, living in the Wollondilly Shire
Excluding Appin and Silverdale/Warragamba
HACC
Yes
Varies according to client need
Food Service
Hot, chilled or frozen meals starting from $5.50; Frozen meals pick up available.
Service provided by staff and volunteers. Meals delivered Mon – Fri. Frozen pick up available
Mon – Fri 8.30am – 10.30 am or 11.30 am – 12.30 pm
Information, Co-ordination
and Assessment
These services can provide information and referral to other services available and in some cases professional
assessment of client's needs.
aboriginal access workers
Ph: 4633 2111
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Aboriginal frail aged, people with a disability and their carers
HACC/DSP
Access / Support Service
Area covered: Macarthur
45
aboriginal information & referral service
(AIRS) Ph: 1800 248 589
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Aboriginal & Torres Strait Islanders aged 50 and over or younger people with a disability.
Areas covered: Liverpool, Bankstown, Fairfield, Campbelltown, Camden, Wollondilly,
Wingecarribee.
HACC
Information & Referral
To provide information & referrals to services that are available to help promote independent
living within one’s own home. Service provided by Tharawal Local Aboriginal Land Council.
Autism advisory and support service
Ph: 9601 2844 Web: www.aass.org.au
Hotline: 1300 222 777
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children with Autism and their families
As required
Support groups, workshops and seminars, family days out, advice, advocacy, social groups
and a 24 hour Australia-wide Autism hotline manned by parents of children with Autism
Nil
The aim of AASS is to empower children with Autism and their families through knowledge
and support. AASS is run by parents of children with Autism so when you contact us you will
be answered by someone who understands what you are experiencing. AASS can also put
you in touch with organisations wand early intervention services to help your child. Our
support groups are designed so we may come together to support one another and share our
experiences. We also host a social group for young adults with ASD, with neuro typical
mentors and peers so that they may learn social skills while boosting self esteem and
confidence.
Our 24 hours Australia wide Autism hotline is manned by volunteer parents from around
Australia. You can call any time of the day or night to get guidance or even just to speak with
someone who understands what you are experiencing. You are not alone in your journey.
Campbelltown city council
Information and referral service
Ph: 4645 4903 Fax: 4645 4349
Email: lyn.ifedioranma@campbelltown.nsw.gov.au
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Older people, people with a disability and their carers
Nil
As required
Information and referral
Nil
Supports and works in partnership with local aged and disability services and groups to
identify and address the needs of older people, people with a disability and their carers in
Campbelltown
Community aged care & Rehabilitation
Service (including ACAT)
Ph: 1800 455 511 (the triple I hub)
Target Group
Frail aged or adults with a disability
46
Funding
Amount of Service
Type of Service
Cost
Information
Commonwealth HACC NSW Health
As required
Aged care, Rehabilitation, Therapy, and support
Free to Australian Residents
Area covered: Camden, Campbelltown, Wollondilly.
Law access nsw
Ph: 1300 888 529 (if interpreter required, call TIS on 131 450 and ask for Law Access NSW
TTY 1300 889 529)
Hours of operation: 9am – 5pm, Monday to Friday (excluding Public Holidays)
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Service available to all groups. Priority customers include: People living in regional, rural and
remote areas of NSW; Aboriginal & Torres Strait Islander peoples; people with disability;
people from a CALD background.
Legal information, referral and in some cases, legal advice.
Free
LawAccess NSW is a free government telephone service that provides legal information,
referrals and in some cases, legal advice as a starting point to help people with their legal
problem or question in NSW. Area covered: Statewide. Service provided by paid staff and
volunteers.
Lifeline macarthur
Ph: 4645 7200 (24hr service, 7 days/week)
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
All inclusive
24/7 Telephone Crisis Support
Free
Lifeline is a 24/7 Telephone Crisis support service
Macarthur community care
Ph: 4647 4643
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with Dementia who require some social support living in the Wingecarribee area
As required
Companionship, domestic assistance, transport
$8.00 per hour in home and extra if transport is required
Our aim is to provide high quality, responsive and flexible care for clients who have dementia
and require some social support who live in the Wingecarribee area. Dementia Monitoring
Social Support refers to assistance provided by a companion, either within the home
environment or whilst accessing a community service, which is primarily directed towards
meeting the persons need for social contact and/or accompaniment in order to participate in
community life. Social support includes:
 Keeping a person company
 Friendly visiting
 Helping with housework
 Daily phone calls
 Reading the newspaper
 Assisting with nutritional intake
 Transport for bill paying
47
Macarthur dementia advisory service
Ph: 4654 6062 & 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with dementia, their carers and the general community
HACC
Monday to Friday
Information, support, counselling and advocacy. Provides regular social support and
education opportunities for people with dementia and their family members living in the
community.
Nil
Area covered: Macarthur. Referrals: 1800 728 968
Macarthur diversity services initiative –
Links to supportive & healthy ageing
Ph: 4627 1188
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Links to Supportive & Healthy Ageing Program (LSHAP) assists aged people from culturally
and linguistically diverse (CALD) backgrounds in accessing aged care services. The LSHAP
has a dual role in working with CALD communities and Aged Care Service providers. The
service works with groups and services from Macarthur to Wingecarribee.
LSHAP, Department of Health and Ageing
1 worker supported by Multicultural Resource Officers (MRO)
Workshops, cultural briefings, information dissemination, networking and support
Free service to clients
Raise awareness of aged care services available to frail aged people form the Chinese,
Arabic, Mauritian (French), South Pacific (Samoan), Spanish, Vietnamese, Indian (Hindu and
Urdu) and Filipino (Tagalog) communities.
Network with aged care service providers and provide cultural briefings on the 8 target
language groups. Increase understanding on how to provide culturally sensitive care to the
aged.
Macarthur/wingecarribee aboriginal
hacc ACCESS/development project
Ph: 1800 682 232
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Aboriginal/Torres Strait Islander Frail aged, people with a disability and their carers
HACC
Varies
Information and referral, support and resources to service providers
This project has provided support and resources to Aboriginal specific Home and Community
Care services in the Macarthur/Wingecarribee to ensure a cohesive network of services.
48
Macarthur/wingecarribee hacc
development project
Ph: 1800 683 232
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged, people with a disability and their carers
HACC
Varies
Information and referral, support and resources to service providers
This project has provided support and resources to Home and Community Care services in
the Macarthur/Wingecarribee to ensure a cohesive network of services.
South west dementia education & training
for carers project
Ph: 1800 052 222 / 9728 0290
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People who care for someone with Dementia
Department of Health and Ageing
Connects carers of people with dementia with information, support, education and resources
to help them in their caring role
Services provided include:
 Helps carers access dementia services in their local area
 Arrange training workshops and information sessions about issues and challenges
relevant to caring for someone with dementia both practical (eg dealing with
symptoms of dementia, medical issues, legal/financial issues) and personal (eg
stress management and relationship difficulties)
 Send carers information and resources about dementia
 Help carers access support specific to their cultural background
 Provide transport and respite assistance so carers can attend workshops and
information sessions. (if required)
tis national
(translating and interpreting service)
Ph: 131 450 (24 hours, 7 days)
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Any person or organisation in Australia requiring interpreting services
Department of Immigration and Citizenship
As required
Interpreting/translation
Fee for service basis, however Government departments and some private businesses will
absorb the cost of interpreting on behalf of the non English speaking client
A national interpreting service which assists people who do not speak English and English
speakers who need to communicate with them.
Youth solutions
49
Ph: 4628 2319
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
12-25 year olds living in the Macarthur and Wingecarribee area
NSW Health via SSWAHS
Case by case basis
Information and education
Considered on a case by case basis – generally nil depending on the request
Alcohol and other drug information, referral, education, resource development, community
programs, training
other Services
australian foundation for disability
(afford)
Ph: 4626 3140
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
AFFORD works actively to develop its recognised and acknowledged ability as a caring
organisation that creates opportunities for people with a disability through innovative and
contemporary and Person Centred Planning
Dependent on situation
Day programs, resource centre, carer program
$8.00 per day for day programs
AFFORD is a leading not for profit organisation that provides employment, Day Programs,
Respite, Training and Accommodation for over 1200 people with a disability. Established over
50 years ago as one of Australia’s first disability support groups, AFFORD retains a proven
50
record in support and skills development of people with severe and profound disability.
AFFORD provides:
 Day Programs: Community Participation, Post School Options, Life Choices and
Active Ageing at eleven sites through Sydney
 Resource Centre: AFFORD’s state of the art facility offers clients and commercial
use by other disability organisations, schools and community organisations. The
Resource Centre provides a sophisticated range of sensory stimulation to increase
awareness, coordination, reflexes, and enjoyment of people with a disability.
 Carer Program: AFFORD has a carer support program that supports carers to
navigate the systems and also provides education programs such as Seasons for
Growth and Eight Stages of Healing.
SWS Dementia Education & Training for
Carer project
Ph: 1800 052 222
Email: jrojas@anglicare.org.au
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of people with Dementia; and Carers of people with Dementia & Challenging
Behaviours; Carers of Frail Older Australians Experiencing Memory Loss Problems; Living at
Home. Areas Covered: Liverpool, Fairfield, Bankstown, Camden, Campbelltown, Wollondilly,
Wingecarribee.
DOHA
No waiting list
Help Carers access Dementia Services in their local area;
Arrange Training Workshops & Information Sessions about Caring for Someone with
Dementia at home;
Provide Carers information and resources about Dementia;
Assist Carers to access support specific to their cultural background;
Provide Respite & Transport so Carers can attend workshops and information sessions;
Nil
This project provides Carers of people with Dementia, with information, support, education
and resources to help them in their caring role. This service is part of SWS Commonwealth
Respite & Carelink Centre.
Bcd community care
Ph: 4871 1544
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Most
FaHCSIA
Area covered: Wingecarribee, Wollondilly, Macarthur
Personal care, Respite care, Post Op care, Mental Health care, Palliative care,
Companionship, Social Support, Shopping. Domestic Assistance, Transport, Meal Preparation
$32.50 PH
BCD Community Care is committed to providing a comprehensive range of services in the
above mentioned LGA’s. All services are case managed by professionals. Our aim id to
provide flexible and innovative case management services for our clients and their
carers/families. We also collaborate with our clients, their families and carers in individual
service planning and facilitating access to other appropriate services. Our staff are all TAFE
trained and are thoroughly screened and a police background checked for safety and security.
51
bridges for learning
Ph: 4861 4054
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children 0 -12 with a disability/additional needs and their families
ADHC, DET, FaHCSIA
Varies widely depending on the program and the child
Therapy and Education Programs
Varies widely depending on program and child
Bridges for Learning provides Therapy and Educational Programs for children in the Southern
Highlands from birth to 12 years. Parents and carers are provided with ongoing support and
resources in order to educate and nurture the wellbeing of children and families within our
local community.
The early childhood years lay the foundation for all future development. What happens to us in
the early years has a major effect on the rest of our lives. Improving the development and
functioning of children with special needs reduces the dependence on specialised service
later in life.
Bridges for Learning is an established professional facility with quality resources and a
supportive environment. Our programs are practical and therapeutic. Our aim is to help make
each child make progress and enable them to reach their optimal potential.
Community linkline
Ph: 9426 3100
Fax: 9426 3199
Hours of operation: Office hours Mon – Fri., 8.30 – 4pm
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
People who are frail aged, younger people with disabilities and carers of people with dementia
in the Macarthur area.
DoHA
Contact Office
Calls last for an hour. There are set groups each day.
Telephone conferencing program; Outings once every 5 weeks;
No cost for week call. $10/day and cost of outing.
Allows up to 7 people to join in a telephone linkup with our Coordinator. Activities include
general chat sessions, games, quizzes, support and information. There is no cost for this
Program. Members can also be involved in outings arranged for members of the Diversional
Therapy Program (every 5 weeks). Transport is provided for outings only. Service is provided
by paid staff. Import: participants must have a landline.
In Home Support Program (dementia
monitoring)
Ph: 4654 6157
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People who have dementia, short term memory loss, and live alone or are left alone for
extended periods of time
HACC
Varies according to client need
Home Visits, Outings, Social Support, Monitoring of Medications, Small Lunch Clubs, Club
Outings, Assistance with Dr’s appointments.
Nil
Area covered: Campbelltown, Camden and Wollondilly
52
Macarthur diversity services initiative
multicultural access project (maps)
Ph: 4627 1188
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Fax: 4620 6355
People from Culturally and Linguistically Diverse (CALD) backgrounds. Frail Aged, Younger
Person with a Disability and their carer’s. Campbelltown & Wingecarribee Local Government
Areas.
HACC
This program connects culturally & linguistically diverse (CALD) communities to Home &
Community Care (HACC) related programs and assists Aged Care Service providers to
achieve quality outcomes for the CALD ageing population.
Greater awareness of HACC funded services; Increased access to HACC funded services;
Access to information & resources in multiple languages; Access to education & information
about HACC services; Access to resources for CALD aged, frail & disabled; Creates links with
CALD community; Provides valuable information on the needs of older persons from CALD
communities; Can book workshops to assist with developing strategies for culturally
appropriate care; staff access to in-house cultural briefings & information sessions; Immediate
access to CALD resources.
Macarthur home modification service
Ph: 4655 3263
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Frail aged and people with a disability
HACC
As required
Home Modifications and Maintenance
Cost for modifications is at subsidised labour cost dependent on time taken for the completion
of the task and materials
Area covered: Macarthur
This service provides modifications to a clients home including rails, hand-held showers,
improving access and ramping to allow wheelchair access to a home. Level one (1)
modifications to the value of $5000.00 in the Macartthur and Wollondilly regions and level two
(2) to the value of $20000.00 across Bankstown, Fairfield, Liverpool, Macarthur, Wollondilly
and Wingecarribee is also available. There is also a lawn mowing service available to high
need clients. The lawn mowing service entitles the client to 18 lawn mows.
National disability coordinator officer
program
Ph: 4620 3246
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
15-65 year olds with a disability requiring assistance to participate in post-school education,
training and qualified employment
DEEWR
Dependent on need. NDCO program does not provide ongoing case management services
Improve transitions and participation for people with a disability into higher education,
establish better links between education providers and disability service providers
The National Disability Coordination Officer (NDCO) program works to:
 Improve transitions for people with a disability from their school or community
into post-school education, training and subsequent employment
 Increase participation by people with a disability in higher education, vocational
education, and training and employment
53

Establish better links between schools, universities, TAFE’s, training providers
and disability services providers so they can work together to provide the best
possible assistance for people with a disability.
We work with many groups of people to help us reach these goals. We can help individuals
with a disability or chronic medical condition, their families, education and training
organisations and professionals, employment services, employers and the community. Our
activities include providing information and transition planning assistance, referral and
coordination, resource development and training, awareness raising and promotion.
Northcott early childhood autism
service & better start therapy service
Ph: 02 8778 2305
Fax: 8778 2399
Hours of operation: Mon – Fri., 8am – 5pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Children who are eligible to receive therapy services using FaHCSIA or Better Start funding,
or who wish to pay privately for therapy.
Centre-based sessions at Northcott Campbelltown, Casula or Parramatta office, or
home/school visits for clients who are within a 10km radius from a Northcott office.
Nil
Please call the therapy hotline on 1800 004 957 to book an assessment.
As requested
Speech Pathology; occupational Therapy; Physiotherapy; Behaviour Support.
Centre-based therapy $90 half hour or $135 per hour.
Home/school-based therapy (within 10kms) $235 per hour.
Northcott SWS Therapy Team provides Occupational Therapy, Speech Pathology,
Physiotherapy and Behaviour Support to children with Autism Spectrum Disorder (ASD),
Cerebral Palsy, Down Syndrome, Fragile X, Prader Willi, Williams, Angelman, Kabuki Make
Up, Smith-Magenis, CHARGE, Cornelia de lange or Cri du Chat syndromes, or microcephaly.
Therapy sessions can be paid for with the helping Children with Autism funding package, or
the Better Start funding (for eligible children aged 0-7) For older children aged 7-15, or
younger children who do not have the government funding, you may be eligible for a partial
refund through Medicare or your Private Health Fund.
Service provided by Northcott Staff. No transport provided.
Northcott - Macarthur teen
after school &Vacation care program
Ph: 0427 895 488
Hours of operation: After School Care 3pm – 6pm;
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Fax: 4625 6389
Vacation Care 8am – 6pm
Teens aged 12 to 18 and in secondary school who have a disability in Campbelltown,
Camden and Wollondilly LGA’s.
FaHCSIA
Child care benefit available through Centrelink for those eligible.
9 Places per day. Vacancies vary from day to day.
After School and Vacation Care.
$12.50 for After School Care.
$35 for Vacation Care.
Aim of the program is to enable students to spend time with their peers in age appropriate
54
activities including; group activities, literacy and numeracy skills, sport, recreation and quiet
time. Program runs from the Mary Brooksbank school in Rosemeadow; service provided by
paid staff through Northcott. No Transport Provided.
South west Sydney Hacc training & Reform
project
Ph: 4621 8400
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
HACC services staff, management and volunteers
HACC
As required
Training & Resources
$55.00 for HACC funded workers to attend a HACC calendar workshop within our region.
$150.00 for non HACC funded workers and those out of area to attend a HACC calendar
workshop.
The aim of the project is to provide current information via training workshops and resources
for HACC funded organisations and workers.
Specialist mental Health Service for
the older person
Ph: 4654 6347
Fax: 4654 6348
Cheryl.mitchell@sswahs.nsw.gov.au
Hours of Operation: Mon-Fri 8.30 – 16.00
Target Group
Older people who develop or are at high risk of developing a mental health disorder at the age
of 65 years and over, such as depression, psychosis, anxiety or a severe adjustment disorder;
Present with severe behavioural or psychiatric symptoms associated with dementia or other
long-standing organic brain disorder, in Macarthur (& Wingecarribee).
Funding
NSW Health
Assessment
All referrals must have General Practitioner involvement and must be made, in writing, by a
medical officer.
Amount of Service
Type of Service
Cost
Information
Medical tests are required (where possible) such as FBC, UEC, LFT, TFT, B12, folate and a
CT Brain Scan
Mon - Fri
The SMHSOP health professionals offer comprehensive mental health assessments, linkage
to aged care services and mental health services, advice on management to the referrer and
care planning in close consultation with the patient’s family/carers.
Nil
Where possible assessments are carried out within the home of the client. Service provided
by Health professionals include Psychiatrist, Clinical Nurse Consultant and Mental Health
Workers. The Macarthur/Wingecarribee Specialist mental health Service for Older Persons
provides a community-based service to older people with Dementia who are experiencing
behavioural and/or psychiatric disturbance. The “psychiatric disturbance” may include major
depression, severe physical or verbal aggression, agitation, screaming and psychosis. The
families and carers of these older people are also part of the target group.
NSW paediatric spinal outreach service
Ph: 02 9890 0526
Fax: 9683 2827
55
Hours of operation: standard business hours, with flexibility to operate outside school hours as needed
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Children and adolescents (0-18 yrs) who reside in NSW and have an acquired spinal cord
injury sustained through trauma or disease. NSW state-wide.
Northcott supported by NSW Health.
Consultative and Outreach Services available M-F business hours with flexibility outside of
school hours as needed on these days.
Case management; Nursing; occupational Therapy; Physiotherapy; Social Work;
Nil fee for service for clients who are not eligible for trust fund, insurer or compensable claims.
$150/hour (therapy); $150/hour + GST (travel and report writing) charged for clients with
compensable claims / trusts.
The NSW Paediatric Spinal Outreach Service aims to maximize outcomes of age-appropriate
rehabilitation following acquired spinal cord injury, as well as facilitate reintegration into the
home, school or community. No transport provided for clients. Staff is able to travel to attend
home visit, school visit, etc. Service provided by paid staff.
Polish-australian welfare association –
eastern European cald project
Ph: 9716 0554
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Fax: 9716 054
manager@polishwelfare.org.au
Eastern European Communities; Aged Care Providers; Metropolitan Sydney
Aged Care Services Improvement & Healthy Ageing Grants Fund (ACSIHAG)
Information only
Information & education
Free
For community: provide information about community and residential aged care which is
relevant to your needs and circumstances; assist in navigating through the aged care system
to enable people to make better choices when deciding what services and support they want
to access; when possible, link people with services which are able to meet their cultural and
linguistic needs;
For providers: link services with Eastern European communities; Offer practical assistance to
1) Promote service to eastern european consumers; 2) Develop culturally appropriate
strategies to introduce concept of CDCs, enablement and healthy ageing to Eastern European
consumers and their carers 3) Support providers to address cultural issues and care needs of
Eastern European consumers and their carers by provision of information, expert advice,
delivery of cultural sensitivity trainings, access to community language resources, books,
dvds, newspapers, communication cards, translated materials.
56
Health Services
Your local health centre can provide a range of services including:- Nursing, Podiatry, Dental Services, Speech
Pathology, Occupational Therapy, Physiotherapy, Counselling, Social Worker and referral to other services.
Community Health Centres
*
*
*
*
Ingleburn
Narellan
Rosemeadow
Tahmoor (Wollondilly)
8788 4200
4640 3500
4633 4100
4683 6000
Hospitals
* Camden
* Campbelltown
4634 3000
4634 3000
Other Health Services
* Physiotherapist
* Occupational Therapist
* Speech Pathology
4634 3580
4634 3580
4634 3580
Other health contacts
ASET (Aged Care Services Emergency Team (C’town Hospital)
02 4634 3222
Nutrition links
Ph: 4633 4170
Fax: 4633 4111
Hours of operation: 8am – 4.30pm Mon - Fri
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Email: yilin.wang@sswahs.nsw.gov.au
HACC eligible clients in Macarthur
HACC
Yes
Varies from time to time
Home visit; phone consultation; group education; staff training;
Free
Providing nutrition and dietetics related to service to HACC eligible clients in Macarthur region.
Service type including: home visit, phone consultation and clinics.
Centre for Women’s health
Ph: 4633 3777
Target Group
Aboriginal women 45+ experiencing or recovering from domestic violence. NGO’s and the
community.
Funding
Amount of Service
Type of Service
Cost
Sydney South West Area Health
Support for women experiencing or recovering from domestic violence
Most services free, massage and naturopath have a minimal cost
57
Information
The Centre for Women’s Health supports women to create positive futures for themselves,
their families, and their communities. We are committed to providing a high quality, innovative
service to women living in the Macarthur area of NSW.
The Centre for Women’s Health is the first women’s health service in Australia to receive
national accreditation. We provide training and consultancy to community groups and
organisations across Australia.
Specialist mental health service for the older
person - Bowral community health centre
Ph: 4654 6347
Fax: 4654 6348
Hours of Operation: Mon – Fri 8.30 am – 4pm
Target Group
Funding
Assessment
Amount of Service
Type of Service
Cost
Information
Cheryl.mitchell@sswahs.nsw.gov.au
Older people who develop or are at high risk of developing a mental health disorder at the age
of 65 years and over, such as depression, psychosis, anxiety or a severe adjustment disorder;
Present with severe behavioural or psychiatric symptoms associated with dementia or other
long-standing organic brain disorder. Macarthur & Wingecarribee areas.
NSW Health
All referrals must have General Practitioner involvement and must be made, in writing, by a
medical officer. Medical tests are required (where possible) such as FBC, UEC, LFT, TFT,
B12, folate and a CT Scan Brain.
Mon - Fri
The SMHSOP health professionals offer comprehensive mental health assessments, linkage
to aged care services and mental health services, advice on management to the referrer and
care planning in close consultation with the patient’s family/carers.
Nil
The Macarthur/Wingecarribee Specialist mental Health Service for Older persons provides a
community-based service to older people with Dementia who are experiencing behavioural
and /or psychiatric disturbance. The ‘psychiatric disturbance’ may include major depression,
severe physical or verbal aggression, agitation, screaming and psychosis. The families and
carers of these older people are also part of the target group.
Where possible assessments are carried out within the home of the client.
Service provided by Health professionals including Psychiatrist, Clinical Nurse Consultant,
and mental health Workers.
Carers / Support Groups
Services provide support by sharing information, group discussion and telephone link-ups so that carers get
support and don’t feel alone.
Carers nsw
Ph: Freecall* 1800 242 636
Target Group
Funding
Amount of Service
Type of Service
Carers only
Australian Government
As required
Telephone support
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Cost
Information
Free (* Free call except from mobile phones. Mobile calls at mobile rates)
The Carers NSW is a telephone support service based in Sydney and is part of Carer’s NSW.
It provides information, referral and emotional support.
Carer assist
Ph: 4620 5255
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Family, friends and carers of people living with a mental illness
Family and Carer Mental Health Program
As required
Advocacy
Area covered; Campbelltown LGA.
Carer Assist has Carer Advocates who provide individual support services and education and
training for carers and families of someone with a mental illness.
Compeer macarthur - wingecarribee
Ph: 4627 9180
Email: compeermacarthur@svdpwgong.org.au
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People living with a mental illness in the Macarthur/Wingecarribee region
St Vincent de Paul Society
Volunteers give a minimum 4 hours per month for an initial 12 month period
One-to-one, same sex friendship match between a volunteer & a person living with mental
illness
Nil
Compeer is an award-winning friendship program that links volunteers in a one-to-one
friendship with a person living with a mental illness. Compeer recruits, screens, trains and
supports volunteers throughout a 12 month friendship commitment. Activities such as having a
cuppa and a chat, seeing a movie, going bushwalking etc are just some of the outings that our
friendship matches participate in.
Individuals living with mental illness need to be referred by their current health professional or
case worker. The referring agent also makes a commitment to stay connected with the client
and Compeer throughout the 12 month friendship and be available for clinical assistance as,
or if, required.
Clients need to be over the age of 18 years and stable in their illness.
Family resource links
Ph: 4625 1061
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Families who may have a child with a disability, developmental delay aged 0 – 8, or possible
concern around their child’s development.
Families NSW, ACYFS and Northcott.
Supported playgroups, information and resources.
Access and support service
Area covered: Campbelltown, Camden, Wollondilly
The Family Resource Links program assists families with young children who may have
disabilities or developmental delays to access community services and support networks. The
program uses a community developmental approach in partnership with other services and
groups, and facilitates community projects aimed at developing supportive environments by
strengthening connections between the community and families living in the Macarthur area.
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HACC Carer Coordination Service
Freecall: 1800 68 32 32
Ph: 02 4621 8400
TTY: 02 4621 8453
Email: carers@mdservices.com.au
CARER COORDINATION SERVICE
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Carers of people who are frail aged, or have a disability in Macarthur & Wingecarribee
ADHC / DoHA
CIARR
Variable dependent on client need
Basic counselling; Support; Advocacy; Information & Referral; Training; Social Media
Support.
Free
The Carers Coordination Service supports carers who are looking after someone who
is frail aged or has a disability living in their own home. The Service provides
information and referral, basic counselling and support (one on one and in a group
setting), advocacy and training opportunities. The service also has a specialist Social
Media officer whose role is to assist carers to engage with social media tools such as
Facebook and twitter, in order to connect with the service and other carers. Service
provided by Carer Support Officers; No Transport Provided.
CARER COORDINATION SOCIAL MEDIA SERVICE
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of people over 65, frail, aged or with a disability in the Macarthur &
Wingecarribee areas.
HACC
Varies
Training and ongoing support with Social Media for Carers in the Carer Coordination
Service; Support and maintenance of online Carer Coordination Service support
groups; Ongoing update of information on the HACC Carer Coordination Service
Facebook page.
Free
The Carer Coordination Service Social Media Officer provides training and support in
Social media; Lean how to navigate through social media platforms to connect with
family and friends, peer support, and access information relevant to the Carers and
their needs; The Social Media Officer will assist Carers from the Carer Coordination
Service to develop a social media page / blog and/or website to navigate through the
online community. Computer and internet access is provided. The social media officer
is mobile and will travel to eligible participants within Macarthur & Wingecarribee.
Macarthur autism spectrum family group
Ph: 4621 8400
Target Group
Funding
Amount of Service
Type of Service
Macarthur Autism Spectrum Family Group
Nil
Support Group meets every second Tuesday of each month at MDS 10.30am to
12.30am
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Nil
Contact Patrick at Macarthur Disability Services on 46218400
Cost
Information
asperger’s syndrome support group
Ph: 4648 1593 or 0400 481 520
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Parents of people with Asperger’s Syndrome
Two days a month
Support group
Free
www.fip.org.au
A support group for the parents of people with Aspergers Syndrome in Macarthur. The group
meets two days a month on the 2nd Wednesday and 2nd Thursday.
Macarthur cancer support group
Ph: 4628 3116 / 0413 480 417
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with cancer and their families
4th Monday of the month
Support Group
Free
Area Covered: Macarthur. A support group meets on the 4th Monday of the month at
Campbelltown Hospital.
Macarthur dementia day care & support
service
Ph: 4654 6062
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with Dementia, their carers and the general community
HACC
As required
Information , support, counselling and advocacy
Area covered: Macarthur. Referrals: 1800 728 968
Macarthur Diversity Services Initiative –
CALD Carers Social Support Group
Ph: 4627 1188
Target Group
Fax: 4628 6068
Culturally and linguistically diverse (CALD) background carers within the Campbelltown,
Camden, Wollondilly and Wingecarribee LGA’s
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Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Not funded
Dependent on waiting list
Second Wednesday of the month
Respite support with educational, interactive and practical support skills
Carers pay for their own expenses
Every alternative month an outing is organised (choice of carers)
Macarthur Diversity Services Initiative –
coffee room
Ph: 4627 1188
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 4628 6355
Carers of people from Culturally and Linguistically Diverse (CALD) backgrounds, living with a
disability or mental illness. Campbelltown & Wingecarribee Local Government Areas.
HACC
Referral to the program can be made by other service providers, friends, carers and family
members.
Drop-in every Monday at Café Kulcha 10am – 12pm, 171-179 Queen Street, Campbelltown.
Informal support group for people living with a disability or mental illness, their relatives, carers
and friends. Drop-in Centre for clients with low to medium disability. Have a chat over a cup of
coffee. Information & referral to services in the area. Social & emotional support. Client
centred activities. Advocacy and support for CALD clients living with a disability.
Free
The Program is delivered by experienced staff and volunteers. No transport provided.
Macarthur mental health support group
Ph: 9879 2600 or 0403 805 528
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with Schizophrenia and Mental Illness
Monthly meetings
Support Group
Free
A support group for people living with Schizophrenia and Mental Illness in the Macarthur area.
Meetings take place on the last Tuesday of every month, at Harmony House.
Macarthur temporary family care
Fathers plus support group
Ph: 9603 7011
Target Group
Funding
Dads of children and adolescents with a disability.
N/A
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Amount of Service
Type of Service
Cost
Information
4th Wednesday of each month. 7 – 9pm at Minto office.
Support Group.
Nil.
Fathers Plus Group is a support group for dads to share their stories with other dads and
develop their skills. Calendar and Flyer available.
Macarthur Temporary Family Care
support group “life goes on”
Ph: 9603 7011
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Parents/carers of children with disabilities
N/A
One morning per week. Wednesdays 10am to 12 noon at Minto office of Macarthur
Temporary Family Care.
Support Group
Nil
Life Goes On – is a support group which provides informal opportunity for parents/carers to
meet and support each other. Contact 9603 7011.
Macarthur wheelchair users support
network
Ph: 4621 8400
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Macarthur Wheelchair Users Support Network
Nil
Support Group for wheelchair users in the Macarthur region meets monthly
Nil
Contact Patrick at Macarthur Disability Services on 46218400
Multiple sclerosis limited
Ph: 4655 2155
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
People with MS
MSL (NFP)
Dependent on situation
Support services, information and education
Dependent on service required, however most are at nil cost.
MSL is an independent, not-for-profit organisation expert in MS Care. We provide a range of
support services, information resources and educational programs to help people living with
MS and their families and carers understand and manage the disease to achieve optimal
health and wellbeing.
Northcott
Cystic fibrosis support group
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Ph: 4625 1061
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers for children, teenagers and young adults with Cystic Fibrosis in Macarthur
Families NSW
Bi-Monthly Support Meetings
Bi-Monthly Carer support group; Information; Referral; Resources;
Free
The program aims to:
1. Increase the support to CF carers, reducing the feeling of isolation;
2. Support families to be able to access services relevant to their individual needs (eg
case management, respite and therapy services;
3. Enable CF families to be in contact with other CF families without the risk of cross
infection of children;
4. Share information and latest research updates on CF;
Service provided by paid staff. No transport provided.
Northcott
Leaving care program – mentoring service
Ph: 8778 2311
Fax: 8778 2399
Hours of operation: Mon – Fri 9am – 5pm (there is flexibility around this depending on needs of young person)
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Young people that are part of the ADHC Leaving Care Program , with a disability are eligible.
ADHC’s Leaving Care Program
Dependent on the needs of the young person. Generally the mentor would meet with the
young person for between one and three hours every four weeks at a minimum.
Bi-Monthly Carer support group; Information; Referral; Resources;
Free
Service provided by paid staff.
Transport Provided. The mentor can meet with the client at their home or at a place in the
community. The mentor can transport the client to and from a community setting for the
mentoring session.
Service is person centred; young person needs to be able to make an informed choice of
whether they want to be involved in the program. The program is completely voluntary.
Generally the young person would also need to be able to formulate their own goals and
actively participate in the mentoring relationship.
Northcott
Yarning circle
Ph: 4625 1061
Fax: 4625 6389
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Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Aboriginal Carers in Macarthur
Program is supported by Northcott Family Resource Links & The Haven Project.
Dependent on the needs of the young person. Generally the mentor would meet with the
young person for between one and three hours every four weeks at a minimum.
Carer support get together; Information; Referrals; Support. Low level support. Monthly
meetings and get together.
Free. Some outings may require payment for travel or food and beverages.
Service provided by paid staff & volunteers.
Limited transport can be arranged.
The project seeks to encourage and reward separation from their care recipient to achieve the
following outcomes:
 Show the benefits of fun, exercise and stress management;
 Demonstrate therapeutic benefits of involvement and networking as means to build
resilience;
 Demonstrate via participation, the benefits of taking a break;
 Offer carers the opportunity to completely unwind in relaxing, supportive
surroundings away from their usual environment;
 Educate carers about respite;
 Build new friendships and strengthen networks;
 Strengthen and enhance Northcott and the Haven project’s connections with local
Aboriginal carers and communities.
Odyssey house after care program
Ph: 4628 8806
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Recovering addicts and family
Dependent on need
Counselling, relapse prevention, family support
Free Counselling
Free Relapse Prevention Course: 10 weeks)
DBA counselling and groups, relapse prevention and family support. Support via counselling,
groups, arts and crafts, and recreational activities for people recovering from addiction. Family
support also available.
A phone assessment will be carried out.
Polish-australian welfare association –
polish respite & carer support service (prcss)
Ph: 9716 0036
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Fax: 9716 0504
manager@polishwelfare.org.au
Carers of people 70+ who are frail aged, people with dementia and/or challenging behaviours.
Priority of access for carers of Eastern European background, in the Campbelltown area.
NRCP
n/a
Negotiated with carer, on average 5 hours / week
In home respite; individual and group community access; emergency respite; flexible respite.
Level of contribution towards the service is negotiated with the carer and depends on
individual circumstance of both carer and care recipient
In home respite in carer and/or care recipient’s home – flexible and individually tailored to the
needs of carer and needs of a person cared for. PRCSS also provides individual or group
social outings for care recipients in the form of: a) outing to Calmsley City Farm in Abbotsbury
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– monthly on Fri from 10-1pm; 2) individual, planned outing accompanied by our support staff
member; 3) planned group outings (calendar of outings will depend on the number of
interested participants). Service(s) provided by Paid Staff.
Polish carers can attend Carers Support Group which meets bi-monthly
Support Co-ordination Program
Ph: (02) 4659 0000
Target Group
Funding
Assessment Required
Amount of Service
Type of Service
Cost
Information
Carers aged 60 and over caring for son or daughter with a disability
ADHC
Carer or Service Providers can refer by contacting intake on 9728 0252.
Short term services are provided through limited brokerage money for each client, each client
is different, referral for long term services can be made
Case Management to Carer and referral for services for person they look after can also be
made or other enquiries to assist
The Support Coordination Program for Older Parent Carers aims to help older parents who
are 60 years and age and caring for son or daughter with a disability maintain their caring role
at home for as long as possible. The program seeks to provide support, information about
respite opportunities and assistance in planning and preparing for the transition from parental
care. This is done by linking parents with support services which include information about
respite, domestic assistance, personal care, transport, peer support, and living skills to help
them plan for the future. Priority will be given to “hidden carers” or carers who are not
receiving any services at present.
Sws commonwealth respite and carelink
centre (CRCC)
Ph: 1800 052 222 (After hours: 1800 059 059)
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of frail aged, people with a disability (physical or intellectual), Mental Illness, Chronis
illness, dementia or palliative care needs
Australian Government
As required
Short term respite, planned breaks, emergency respite
Carers contribution but not service is declined if unable to contribute. Caries according to type
and length of respite
SWS CRCC helps organise occasional or short term or planned breaks. Our service provides
24 hour on call service or Emergency Respite. Our centre also provides one stop free
information about Community Aged Care, Disability and other support services.
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South west Sydney commonwealth respite
and carelink centre
young carers program
Ph: 1800 052 222
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Youth aged up to 25 years old who are in primary or secondary education or vocational
equivalent, and help care for someone who has a disability, or is frail aged, has a severe
mental health or physical health condition, or alcohol or drug dependence. A young carer does
NOT have to be registered with Centrelink as a primary carer
FaHCSIA
As required
Assists young carers juggling their caring and schoolwork responsibilites.
Types of service include:
Short term or emergency respite
Housework assistance
Material support (medical equipment, school books/uniforms, etc)
Skills development (cooking, budgeting, information about sickness, disabilities or mental
illness, information about study issues)
Transport assistance
Tutoring assistance
Camps or social activities
Assistance with referrals for other support
Other concerns
the haven project
Service offered by various providers. See below for full contact details
Target Group
Funding
Amount of Service
Type of Service
Cost
Information
Carers of a person living with a mental health illness
Dept. of Social Services.
As required
Support and planning for carers of people with mental health concerns
Free, some activities may require client contribution.
The Haven Project supports Carers of a person with a mental illness. Providing support and
individual planning to assist the carer to take some time out for themselves. We offer a
preventative approach with individually planned recreational, respite, or wellness activities,
supplying information, access to family respite services, ensuring carers have access to a
wide range of activities and support groups.
NAME
Lead Agency
ORGANISATION
ANGLICARE
Silvia Tedeski
Jenny Davies
Tania McCurley
Shane Hazlewood
Macarthur Disability Services
The Disability Trust
Community Links Wollondilly
BCD Community Care
AREA COVERED
Camden, Campbelltown,
Wollondilly &
Wingecarribee
Camden/Campbelltown
Wollondilly/Wingecarribee
Education & Engagement
Male Specific
PHONE
4659 0000
4621 8400
4860 1100
4683 2776
4871 1544
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