2010-08-18-For Your Information on PDAs Seminars@Hadley FYI on PDAs: Considerations When Choosing a PDA / Note Taking Device Presented by Sharon Ewing Amy Salmon Moderated by Billy Brookshire August 18, 2010 Billy Brookshire Good morning! The time is upon us and I would like to welcome you to Seminars@Hadley. My name is Billy Brookshire. I will be your moderator today. Today we are going to be talking about FYI on PDAs: Considerations when choosing a PDA/Note Taking Device. PDA stands for Personal Digital Assistant or is that Personal Data Assistant, I am sure our speakers will help us out with that today. We have two great speakers here today who know this topic backwards and forwards. You guys are going to really enjoy what they have to say. I am sure you will have lots questions at the end. So, please hang in there for the question and answer session. ©2011 The Hadley School for the Blind Page 1 of 37 2010-08-18-For Your Information on PDAs Today, our speakers are Sharon Ewing who is coowner and Assisted Technology Trainer for Kewing Enterprises and Amy Salmon who is a Hadley instructor par excellence. You guys are in for treat this morning. Not to take up any more of their time, I am going to hand the microphone over to you Sharon. Take it away. Sharon Ewing Good morning everyone. I am privileged to be here. I was asked to do this in early July and have been on the road. I want to ask your forgiveness for anything that may or may not seem prepared. I feel pretty confident in the subject. I was an evaluator for the State of Texas in the Assistive Technology Unit here in Austin. I get to see a lot of situations in which note takers were chosen by people. First they hired a consultant, worked with them and had a consult done (employment assistant specialist). The employment assistant specialist determined their need for such a device. I am going to backtrack just a bit because note taker in today’s scheme of things is almost non-applicable to what the device can actually do. Note taking assumes simply note taking; which in a college or university setting many times you would see an individual who was gifted in that area and took very good notes. The person would come on and they ©2011 The Hadley School for the Blind Page 2 of 37 2010-08-18-For Your Information on PDAs would help someone who had a disability. Whatever that disability whether physical which kept them from being able to write and/or a visual disability. They would actually put their names up on message boards advertising their skill either as a volunteer or for pay. Many times those individuals were excellent in their classes and did a great job, but there was a problem with the issue of independence. Many blind people what to be independent. One of the first tools that I believe was used in that venue was a simple tape recorder. I had a young woman come into my evaluation and said all she had used in her entire 4 years of college to get a bachelors degree was a simple tape recorder. For some people that is perfect. They have no problem with using a tape recorder and actually prefer it. There are those that want to physically take notes. To quote Mr. Hodges in his article for AFB, “Enter this device or enter that device…” we see Braille Express, Braille n’ Speak and later the Braille Lite, and the Millennium series. All of these devices came on board with much more than the ability to take notes. They had full calendar function, phone books, and options to connect to PCs with serial connections. They were capable of speech. You could listen to your notes with the original devices. Then you had the Braille Lite which also came on board with a Braille display. You could ©2011 The Hadley School for the Blind Page 3 of 37 2010-08-18-For Your Information on PDAs have Braille output as well as Braille input. Also, let’s not forget the type and speak. The ability for those of us who love QWERTY input, you could type and save in a format that you could use later. These things began to change what was used and expected in the field and as time went by, other companies brought along other devices. Now we come to the situation of what do I need? What do I choose for myself? There are so many choices. The variable in the cost is phenomenal. For example, there are netbooks or laptops you can purchase these for under $300 and $500 respectively. You can add a Braille display for approximately $2000 or less and that gives you something that is half the cost of a traditional note taking device. What about if you want it to come on instantly? Do you hibernate, do you sleep, do you force the device to use the battery by putting it into a low power hibernate so that you can get that instant on? Well, maybe not, maybe you would prefer to have the ability to just turn it on and there it is. Or a calendar that is set up for Braille input as opposed to using Outlook. Some of these considerations need to be thought about as you look at these devices. Another criteria to think about with assistive devices is your job description. Do you actually need a device that is portable along with your desktop? Do you ©2011 The Hadley School for the Blind Page 4 of 37 2010-08-18-For Your Information on PDAs actually need a device that would allow you to bring it to a board room and take notes in a meeting? Most times you need something if you are in any sort of management capacity or in an assistant capacity. You do have to have something that is portable to take notes in meetings. Again, somebody might prefer to use a simple tape recorder, but most of us want something that has a little more functionality. Most of us want the capability of being able to schedule while you are in the meeting or perhaps you get a call and you need to be able to write something down right then. What about in school? One of the situations we came across in the senior years of a college degree program that laptops were required. Do you need a laptop and a note taker? Sometimes people want the ability to take short notes without booting up a laptop. Here we are back at the instant on capability. Something even more important is battery life of a laptop in that situation. Note takers have such a wonderful battery life. In some devices such as the Braille Lite and Braille n’ Speak it can be as much as 30 hours. Now you are looking at 12, 15, or 20 hours depending on the device. When you start talking about note takers in the context of laptops, netbooks, and notebooks, gosh! How many books can we get confused with? ©2011 The Hadley School for the Blind Page 5 of 37 2010-08-18-For Your Information on PDAs Laptops tend to be larger with a built-in keyboard and number pad with traditional screen access tools such as JAWS®, WindowEyes, and VDA that use the number pad and the fact that the keys are larger for those who have issues with small keys. There are issues with the space between the keys. How far do I have to move and the shape of the key tends to make an impact. I have had people choose note taker on nothing more than the size of the keyboard alone. They didn’t like the way the keyboard felt on any of the devices and they were willing to sacrifice any other factors to have that particular keyboard. In this sense, a laptop is going to be the better solution. Then comes the notebook which is smaller with a full keyboard, 15 inch or smaller screens, but you still have to worry about using that function key to access your mouse keys or JAWS® cursor unless you are willing to switch to the laptop keyboard settings. Lots of people don’t like using laptop keyboards they just want to stick with the traditional keyboard settings for screen access tools so they get a number pad instead whether integrated or removable. Those don’t always work well. That is another consideration. You have battery life, keyboard size, and then the size of the device and its power. Let’s talk about power. For example with netbooks, I get reports from field training that include, my Braille display is ©2011 The Hadley School for the Blind Page 6 of 37 2010-08-18-For Your Information on PDAs sluggish. I love my Braille display and when I use my netbook I often have issues with the Braille display acting sluggish and not having quite as much power to handle the peripherals. You also have the issue of the external CD-ROM. You do have SD Card capability on most netbooks that you can save to, but a lot of times that might be an issue. If we are talking about netbooks, notebooks, and laptops there are going to be other considerations. I would certainly like to ask Amy to bring her input into this part of our discussion which is what about low vision? Amy, how do we deal with that issue? Amy Salmon Thanks Sharon. I did want to touch on the low vision aspect of the netbook world. I have worked with quite a few students in the last couple of years and one downside of the netbook is a smaller screen size. A laptop monitor is normally 15 to 17 inches, notebooks range from 13 to 14 inches and netbooks tend to be around 10 inches. The other problem that we have with netbooks that I want anyone with low vision to take into consideration when they are looking at this option for themselves, a client, or student is that the video quality on a netbook is very degraded. It is much less than what you would get on a typical screen for a laptop, notebook, or ©2011 The Hadley School for the Blind Page 7 of 37 2010-08-18-For Your Information on PDAs desktop monitor. When looking at a netbook as an option for a low vision user I really recommend they get their hands on a netbook and look at the quality of the screen. The other problem is that if you hook up a netbook to a standard flat-screen desktop monitor your quality is not going to improve because the video feed from the netbook is still the same lower quality. Even though you might have an excellent desktop monitor you want to use you are not going to get any improved image quality because of the video card in the netbook. Again, make sure you take a good look at those netbooks and make sure that they meet your needs. The other problem I see with low vision people having with the netbook is the size of the keyboard and particularly the size of the keys. They are difficult to label and see. These are just some issues I want to make sure everybody is aware of as they look at the netbook option. If it is okay with Sharon then I will move on to our next section which talks about mobile note taking or PDA solutions. Sharon Ewing In relations to the keys I did also mention earlier and want to reiterate that is also in the key size and key shape. We go back to that same issue with netbook ©2011 The Hadley School for the Blind Page 8 of 37 2010-08-18-For Your Information on PDAs keyboards being smaller than the notebooks and laptops. Sometimes key reach, key shape, and those people who just like that traditional feel to the keyboard you won’t get that with the netbook. You are going to get little bitty keys. Often times there is no definitive difference but for example your function keys are not going to have division between them. They are just straight across. If you do choose the Netbook avenue you are going to want to mark those keys like F4, F8, F12 because sometimes there is no declination between F12 and the insert, delete, and home keys. Keyboard layout is a big consideration. Again, it also makes you want to think more about the key size, battery life, and what Amy mentioned about the video quality. Amy Salmon Thanks Sharon. We are going to go on to the next area of note taking solutions that I like to call mainstream PDA options. Another term you will hear in the field today is mobile solutions. These include cells phones, smartphones, and Pocket PCs. They really have come quite a ways in the last couple of years as far as being an accessible option for somebody who is visually impaired. But, what is the difference? A cellular phone can be a Symbian-based phone or a Windows-based mobile phone which are the two ©2011 The Hadley School for the Blind Page 9 of 37 2010-08-18-For Your Information on PDAs primary phones on the market today. Android is a new one that has just recently come onto the market and I consider that to be more of a smartphone not a standard cellular phone. Then there are smartphones. Smartphones cover everything from the Android, Blackberry, and iPhone. Those would all be considered smartphones. A smartphone is a cellular phone that also offers other options and functions, such as accessing the internet, checking email, and calendar and contacts all in one place on your phone. Then there are the more robust which are the Pocket PCs. A Pocket PC can be a cell phone, but can also be a standalone mobile device. On a Pocket PC you typically have email, internet, calendar, and contracts, but you also have more advanced computer functionality like Microsoft Excel, Microsoft Word, or PowerPoint available on the device. Then comes the personal digital assistant, you were right Billy, which can be a standalone device or incorporated into your cell phone. For example, the iPhone would be considered a smartphone/PDA, the iTouch I would consider a PDA because it doesn’t offer the cell phone functionality. ©2011 The Hadley School for the Blind Page 10 of 37 2010-08-18-For Your Information on PDAs Those are your categories of mobile solutions. Any of these you can get at what I like to say, “What’s at Best Buy?” My husband and I love to go to Best Buy. We love to check out what’s new and love to buy toys. All of this stuff you can buy at Best Buy. You don’t have to go through a special vendor selling products for the blind or visually impaired. How do they make these mainstream products accessible? There are several different techniques. If you go the iPhone/iTouch/ iPad route and I lump them all together because they all work on the same platform/operating system using VoiceOver as the screen reader to access the information. Right there you have a solution that is all built into one. You buy an iPhone you have VoiceOver. It’s built into the operating system. If you have an iPad, again it’s just a bigger version of the iPhone but does not have cellular phone service, but has VoiceOver built right into the operating system. Then as you move to the Windows mobile platform which would be a Windows mobile smartphone or your Symbian based cell phone there are other options for you as a blind or visually impaired user. You can go with Mobile Speak and Mobile Magnifier which is manufactured by a company called Code Factory based in Spain. Mobile Speak provides you text-to-speech access to all functions on your ©2011 The Hadley School for the Blind Page 11 of 37 2010-08-18-For Your Information on PDAs smartphone, cell phone, or Pocket PC. Mobile Magnifier provides those with low vision magnified access to the features on your smartphone, Symbian cell phone or Pocket PC. Android is in a category by itself. Android has some text-to-speech support built into the operating system, but it is not the greatest. I don’t recommend the Android for somebody who is a blind user because they have not quite perfected this function. They are working on upgrades to the OS for the Android to make it more accessible for people who need text-tospeech access. What can you do with these mobile solutions? Why are we talking about them as they relate to note takers? In a lot of ways these mobile solutions could be note takers. I am going to talk about my own personal experience. I think that will give everybody an idea in a more real-world situation. I am legally blind and I used a traditional note taker. About two years ago I replaced my traditional note taker with a Windows Mobile Pocket PC running Mobile Speak from Code Factory. I am the mother of two little kids and my cell phone and I never part. We are together all the time. I wanted a device that offered me a cell phone capability, keep the kids soccer schedule, and my ©2011 The Hadley School for the Blind Page 12 of 37 2010-08-18-For Your Information on PDAs doctor appointments all in one place. I also had all of my contacts in the same location so that I could quickly look up the doctors address and phone number, but also giving me the ability to read a book if I am sitting in a doctors office or listen to music, or take notes. The Windows Pocket PC gave me that option. I now have Microsoft Word as my note taker and I can do all of those tasks all together. The device I chose had a built-in keyboard, one of those itty bitty what I like to call mice type built-in QWERTY keyboards, but I added a Bluetooth fold up external QWERTY keyboard that when folded was about the size of a deck of cards. When unfolded was a fairly large keyboard that I could then use in tandem with my Pocket PC. It was a great solution and worked wonderfully. I really enjoyed it instead of carrying a note taker, cell phone, and book reader. I had it all in one device. In February of this year I decided to upgrade to the iPhone 3GS. I am very happy. I was thrilled in June of this year when they came out with the operating system 4 for the iPhone which now fully supports Bluetooth for Braille display as well as Bluetooth external QWERTY keyboard support for the iPhone. I personally purchased the Bluetooth QWERTY keyboard and it works beautifully with the iPhone. Again, I have everything in one solution. ©2011 The Hadley School for the Blind Page 13 of 37 2010-08-18-For Your Information on PDAs The typical price range on these devices depending on the type of phone you get can range from $200 to $500. Obviously with the iPhone solution you don’t pay anything extra for your access technology because it is built-in. If you go with the cellular, smartphone, or Windows Mobile solution you do have to pay extra for your screen reader or your screen magnifier. I have talked a little bit about the iPhone, iTouch, and iPad. Previously we did a seminar at the end of March this year on the iPhone and iTouch so if you have questions about the iPhone or the iTouch I strongly recommend you go back and listen to the seminar we ran in March because we covered a lot of the functions and features of the iPhone and the iTouch. I did not mention that the Blackberry would be considered a smartphone. Recently HumanWare worked the bugs out of their Oratio Text-To-Speech software support for the Blackberry. So you now have a couple of options for screen reader support for your Blackberry. You also have Talks™ from Nuance. They recently had some changes in the company in the last year so and I would look into them as far as what smartphones and cell phones they are supporting. ©2011 The Hadley School for the Blind Page 14 of 37 2010-08-18-For Your Information on PDAs The other option you can have added to these mobile platforms, and I let me break it down into two categories; one is the iPhone/iTouch world and the other would be the smartphone/cell phone/Pocket PC. On the iPhone you have a built-in GPS system that is accessible using VoiceOver. I personally can say that I was out Friday and my driver got completely lost. I was able to pull up the GPS on my iPhone and get us back on track with the compass and figure out exactly where we were and get us home. On the Windows Mobile platform, such as the smartphone/cell phone/Pocket PC, if you are using Mobile Speak you have the option to add Mobile Geo which is the Sendero Group GPS system. This can be added to your cell phone package so you have fully accessible GPS support on your mobile solution. I know that they are looking at coming out with some new ones as well in the GPS world. Those are basically your mobile technology solutions that are available today. What they can do for you and it is another option that you might want to look into if you are looking at a note taking solution. I find that in some of the high school situations the students want to have the same devices as the other students, so how can we modify these devices like the iPhone or smartphone to work for the students so that they can utilize it and access information easily. It is very ©2011 The Hadley School for the Blind Page 15 of 37 2010-08-18-For Your Information on PDAs possible to do that today. Again, it is another option that you should consider when looking at note taking solutions. I am gong to hand the microphone over to Sharon to talk about traditional note takers unless there is anything else you want me to add on the mobile solutions. Sharon Ewing Thanks Amy. That was great. I am convinced. I am going to get one today! No, just kidding. But, I do love the idea of traditional and mainstream devices coming up to snuff and working for people with visual disabilities and other disabilities as well. People with reading issues that need speech; I find that there are more and more people who are grabbing things that talk and saying, ‘this works for me’. It is helpful to have this because I have issues with reading text or reading for long periods of time or keeping up with things while driving in the car. What about the people who drive now that are actually able to use speech as opposed to having to look down at their phone and risk all of our lives by text messaging, which they do. What I would like to talk about now with the time we have left before we get to Q&A is traditional note taking devices and the people who really love them, need them, and what them. Built-in Braille displays ©2011 The Hadley School for the Blind Page 16 of 37 2010-08-18-For Your Information on PDAs as opposed to accessory Braille displays with a device are a plus. People do like that in hand, one piece device that have the ability to pick it up and go and not have to worry about hooking up a Braille display or Bluetooth for whatever reason. Maybe the Bluetooth isn’t working as well as you like on it. You don’t have that issue with a built-in Braille display. That is a pro of a traditional note taking device with built-in suites of productivity tools, why are we not calling them note takers anymore. In fact, I believe we are heading toward not calling these note takers because they do so much more. You have your calendar, planner, address books, MSN chat, and database manager which can import data from files. There are many manufacturers that are working on a database solution to interface with Excel. For some, if you save Excel files as comma separated values you are able to import them into databases. You are also able to use the word processors and type on Braille input note takers or if you prefer there is a QT or QWERTY versions which are typewriter style. The you again come to the issue of battery life, and I will reiterate that note takers in the traditional sense or accessible personal digital assistants have the capability of longer battery life that say a netbook, notebook, or laptop. One of the things you want to take into consideration those things is the cons that they are sometimes not ©2011 The Hadley School for the Blind Page 17 of 37 2010-08-18-For Your Information on PDAs as powerful in terms of connectivity. I have actually been in a hotel many times where I couldn’t get the wireless to connect because it wasn’t strong enough or the note taker wasn’t strong enough to interface, but my laptop did just fine. I have also recently been in hotels where the traditional note taking device did a great job. No problem at all. It even accessed the web page, what they call the redirect page that allows you to connect to the internet. It did a great job of browsing. Those things have changed as well in the last year or two. Manufactures such as HumanWare, Hands Co. Ltd., and LevelStar are all very capable of connecting to the internet and doing a great job. These are some of the choices you are going to have Braille input or not that we discussed whether you want something such as the LevelStar Icon or Braille Plus or the APH version of the icon which is the Braille Plus unit. The APH version has a docking station with a very nice large keyboard that allows you to type. It also has a mobile manager piece that comes out and you have about 60 to 80 gigs of hard drive which again shows we are approaching the ability to call that more of a laptop or notebook solution. There are all factors to consider. In choosing your note taking device, I want to quickly go through some things that Mr. Hodges gave us from the American Foundation for the Blind or AFB Access ©2011 The Hadley School for the Blind Page 18 of 37 2010-08-18-For Your Information on PDAs World® article. I was so impressed with this. Amy shared this with me and I just couldn’t help looking at this check list for all the things you should consider when choosing a device. This will also be in the document presentation we are going to upload and you will have the ability to see for yourself. There will be a link to the article. He recommends that you carefully choose note takers by giving them an A, B, C value in each area that you test them. General impressions such as sound or loudness of keyboard; arrangement of keys; location of function navigation; amount of pressure required to access the keys. Some note takers require more pressure than others. Is it too much or too little? That would be your choice or decision to make. What about fatigue on the fingers? I like this one question about how you get to the ports. Can you get to them through the case or do you have to take it out of the case. These are very minute detailed factors that you want to look into when you are choosing a note taking device to determine if this is the device for you. You want to look at the productivity tools as well the connection of everything. Does it weigh too much? It can be a matter of a couple of ounces one way or another and you still have issues or whether it is thin or thick. Is it short or long? Sometimes these things matter. If all other factors are equal and the playing field is level in terms of what the device can do for you then the size and shape may matter. Responsiveness, again ©2011 The Hadley School for the Blind Page 19 of 37 2010-08-18-For Your Information on PDAs would I want that or put that in with the keyboard. How quickly are you able to access the tools moving through the keyboard or pressing the keys? How quickly do things load? That’s another factor. The Braille display is an interesting factor as well. I had a lady call me this week and said I can’t use my present note taking any longer because the Braille is too sharp. I have always had people tell me the Braille was not sharp enough. This sweet lady said she had issues with the Braille being too sharp. This is a concern. Is the Braille rounded or is it more sharply defined. Is it smooth to the touch or does it prick your hands when you touch it and this was an issue for her. The speech, what kind of speech, can you listen to or hear, is it easy on the ears or does it bother you to listen to the pronunciation of the words or how the speech is factored in with everything else. Can you turn off the speech and do better? Do you need to have it on with the Braille? Does the speech pronounce things clearly if you have some hearing issues? If you care about media here is another factor about the quality of music playback and recording. All of these factors are one of many that are going to play a huge role. Is it familiar and how much of a learning curve am I going to have to deal with. Do I really want to switch horses in mid-stream or do I want to ©2011 The Hadley School for the Blind Page 20 of 37 2010-08-18-For Your Information on PDAs stay with the productivity system that has remained consistent, I am happy with, I like the newer feel, I like the newer way it is shaped, I like the newer this or that and I like the fact they kept things the same in terms of the productivity tools. I don’t have all this other stuff to learn or am I tired of this. Do I want to switch and work with a device that has a completely different feel and do things differently in the menus? Do I want things to be different? A lot of that is going to be your choice to determine when you do decide on a note taker. Before we get to the question and answer I want to thank you all so very much for the privilege of working with Hadley and with Billy. Again, Billy and I worked together for several years in the same agency and I just met Amy recently and I am just excited to know that there is so much knowledge out there. I like to learn from other people about their perceptions of things. It gives you a completely different view of the way things are. It changes your scope. It also augments and makes better the way you relate to other people and how you are able to teach and show them what is out there. I would like to pose a question and any of your questions are more than welcome. If Amy would also like to add to what I said I will release the mic shortly. My question to all of you, are the lines blurring ©2011 The Hadley School for the Blind Page 21 of 37 2010-08-18-For Your Information on PDAs between choosing the laptop, netbook, notebook, mobile solutions, and traditional note takers of the devices that are out there? Obviously cost is a huge con in some of these areas, but there are people out there looking for cost solutions that are helpful rather than prohibitive. There are people that are out there trying to help make this a little easier for individuals to afford and that is a huge issue with the people out there looking for devices is can I afford this. Do I want to stay with what is familiar and what I am comfortable with at the cost of several thousand dollars or do I want to try something new? Always take into account that you may not have the things that you are familiar with. Amy, if you would like to add to anything, please feel free to do so and thank you everyone for this privilege. Amy Salmon Well, thank you very much Sharon. I appreciate everything you offered. I did want to add a couple of things that I noticed in my notes on the mobile solutions. One feature of the mobile solution that some people like is that with most mobile solutions today whether it is the iPhone/iPad or the Pocket PC or smartphone you can sync these devices to your personal computer so you can share information between your calendar, address books, and transfer ©2011 The Hadley School for the Blind Page 22 of 37 2010-08-18-For Your Information on PDAs information from your mobile device onto your computer. For example, if you use the voice memo recording feature on your iPhone you can then transfer that file onto your computer so that you can save it for future reference. Some of the syncing can be done through a cable. The newer devices that have come out in the last six to twelve months actually have wireless syncing capability as long as the phone is somewhere near your computer and your computer is set up for wireless syncing. You can actually sync it as soon as you literally walk in the room. It will sync with your computer and transfer any new appointments or new contacts to your mobile device. The other thing I was reviewing was some of the text chat entries while Sharon was talking. I noticed that Tim was talking about using other devices such as your Victor Reader Stream book port is another example. Those are devices that provide functionality for book reading, audio book reading, and voice recording. I don’t really see those as a traditional or even comprehensive note taker, but they are another tool that we have in our tool box for resources that are definitely worth looking into and considering. Tim was talking about was the standalone GPS systems like the Maestro and Treker and Treker Breeze. Those are great solutions too. Again, on the ©2011 The Hadley School for the Blind Page 23 of 37 2010-08-18-For Your Information on PDAs GPS front I think you just need to figure out which one is going to work best for you. Do you want a GPS system that is integrated into your note taker, whether traditional note taker or a mobile solution or even you have some netbooks out there that are offering some GPS connectivity as long as you install the software. You just need to figure out if you want a standalone unit or do you want it integrated into everything else. I want to let everyone know that while Sharon was talking earlier I was in the background working with Hadley’s wonderful computer services staff and we have now uploaded documents to the room. If you are using a screen reader you can press the F6 key to move to the browser window and then you can down arrow and the links for today’s seminar have been posted. We have created a document on additional resources that list other Hadley seminars that we have done related to this topic such as the iPhone seminar I mentioned that we held in March. Then a list of articles that ran in AFBs Access World® magazine over the last couple of years that deal with this topic from how to select a netbook, to traditional note takers, to iPhone and mobile solutions. I really recommend that you take a look at these articles and listen to some of Hadley’s past seminars for additional background and information to help you make your decision for yourself, your client, or your student. We also have a document up there that lists ©2011 The Hadley School for the Blind Page 24 of 37 2010-08-18-For Your Information on PDAs iPhone/iTouch/iPad resources. That document offers information for you on where you get more information on these devices, how to get training, and where additional resources are for anybody who is using that platform or solution. We then have a document that lists the Macintosh VoiceOver resources and keyboard commands if you are using VoiceOver I thought I would include that for anybody who wanted it because it is not something that a lot of people have available. The other document we put up is a list of traditional note taker manufactures with most current pricing we know today and availability of the manufacturers. Feel free to check out those links. You can press enter on the link and you will be prompted to download and save or open that file. If you do not want to do that while you are in the room do not worry about it. These will be posted with this seminars recording in Hadley’s seminar room under Past Seminars. Feel free to go there and get these documents at that time. I am going to turn it over to Billy. Billy Brookshire Amy and Sharon you guys have given us lots to think about today. Amy thanks for all those documents. We had a note here talking about where to find them. You might want to cover that again a little bit later. ©2011 The Hadley School for the Blind Page 25 of 37 2010-08-18-For Your Information on PDAs Also, we have one question in the chat room for you guys. It is from Tim who says, “Can you weigh the pros and cons of proprietary devices like Braille Sense versus devices that adapt mainstream technology such as PAC Mate?” That might be a good question to start with before we open it up to the microphone. Sharon or Amy, do either of you want to address this question? Sharon Ewing Tim, I have evaluated all of those devices at one point in time and in contrasting the devices one of the greater differences in the devices is that you can install and uninstall software on the PAC Mate. It also uses a mobile version of Microsoft Excel and Word where the Braille Sense and the new HumanWare Baille Note Apex units stay with more of the traditional scheme of productivity tools that have been out for quite some time. They have augmented and made them much more useable. They have also locked out any installation of software. I see the pros and cons of each. I see the fact that you can do a whole lot of damage to your note taker if you start installing and uninstalling software. I have seen people who have told me and these are not my own words, but theirs that they would rather have a more stable platform in which case the Braille Sense and the Braille Note Apex give you that type of stable ©2011 The Hadley School for the Blind Page 26 of 37 2010-08-18-For Your Information on PDAs platform and use the Windows CE standard on which to install, but they also develop their own software to use on that device as opposed to being able install and uninstall different things on the note takers. I have had people tell me they didn’t like the idea of having something traditional they wanted the ability to install and uninstall software on their note takers. It is a matter of taste. It’s a matter of preference and as a person who sells traditional note taking devices I have seen too many instances where I thought I knew something and then I realized I didn’t know based on those customers that I have that will tell me that they want that ability. I want to be able to change what’s going on with my note taker. I want to be able to uninstall and install things even if I have to do it a lot. At one time I had to do it every time I did an upgrade. That is no longer necessarily the case, but I am saying it didn’t matter. They wanted the ability to change what was on the device and to be in control. Amy what about you? Amy Salmon I agree with you Sharon. It is a personal decision. What do you want to work with? If you are using Braille Sense or the Braille Note Apex series you know that your formats are going to be different. If you are going to be transferring files to your computer or if you want to email them to somebody you may ©2011 The Hadley School for the Blind Page 27 of 37 2010-08-18-For Your Information on PDAs have to manually go in a change the format of those files so that they can through as a .DOC. You don’t have Microsoft Excel as an option on those devices so you can’t do spreadsheets, but that may not be an issue for you. The PAC Mate gives you the option to use the Pocket Word or Pocket Excel and those formats are readily available. On the laptop or netbook scene obviously you have all your file formats that are compatible with someone else if you want to transfers files between systems or to someone else. Regarding the mobile solution side since most of the mobile solution platforms are either based on the Windows Mobile platform or the Blackberry (in a world all its own) so I don’t’ really want to get into that because Blackberry works on its own server and its own network, but most of the other Windows Mobile systems you are dealing with like Mobile Word or Mobile Excel. On the iPhone the beauty of Mac is that it has always been cross platform so the files are transferable from one to the other. It is really a matter of what do you want to use the device for. It is a personal decision. I am going to move on here since I have been catching up with Billy. There were a couple questions I saw come in. One is how do we get to the documents that are available for today’s session. You have two options, you can either get them right now if ©2011 The Hadley School for the Blind Page 28 of 37 2010-08-18-For Your Information on PDAs you are using a screen reader you can press the F6 key that will move you to the browser window of the conference room. You can then down arrow and you will see links there for each of the individual documents. Press enter on the link and you will be prompted with the standard Internet Explorer or Firefox download that will ask if you want to save or run this file and you can choose how you want to handle that file. After opening or saving the first file then you can go back and go on to the next file in the list and follow the same instructions. However, if you don’t want to hassle with it right now we will be posting all of these documents on the Hadley website under Past Seminars. If you go to Hadley.edu website in a couple of days select the link for Past Seminars and on the Past Seminars page you are going to go down to the name of today’s session and you will be able to download or listen to the audio recording and the documents will be listed after that. Again, you can open them and save them or just listen to them on your computer. I am going to hand the mic back to Billy or see if there any other questions. Billy Brookshire We have a couple more questions that have come into the chat room. I want to bring up one which is, and this might be yours Amy, Marie is asking can you ©2011 The Hadley School for the Blind Page 29 of 37 2010-08-18-For Your Information on PDAs use touch phones, etc. and if so how? The second question is what if you don’t have a screen reader, how do you access? Amy Salmon On the touch phone it really depends on which one you are looking at. For example, on the iPhone/iTouch/iPad you have the ability to use the built-in screen reader VoiceOver that is free and comes with the device. All you need to do is enable the option. It is very simple. The touch screen on the iPhone/iTouch solution really is a touch screen. Where ever you touch your finger it announces what is under your finger. Using hand gestures and different techniques you can actually do quite a bit and you have a full screen reader support so that VoiceOver is telling you what you are doing and how you are interacting with the device. On the Windows Mobile platform if you are using Mobile Speak, Mobile Speak does use it with a touch screen so if you use a fully touch screen smartphone, Pocket PC or PDA, again through different gestures on the screen and mainly with tapping the screen in different locations you will be able to get all the functionality that the touch screen offers. Android is a bit different and as I have said earlier their interface is not there yet. They need time to work out some bugs so that is will work well with screen reader support. ©2011 The Hadley School for the Blind Page 30 of 37 2010-08-18-For Your Information on PDAs To answer your second question, what if you don’t have a screen reader? If you are totally blind and you are trying to access a device you are probably going to need a screen reader. If you are looking at notebook, laptop, or netbook you have several options. You can purchase a screen reader like JAWS® or Window-Eyes which are excellent screen readers. You also have some other options today. You can download a totally free open source screen reader called NVDA which stands for Non Visual Desktop Access. Again, it is totally free open source screen reader. It has some limitations. It works really well on the internet and email, but is limited in its support for some of the programs like Microsoft Word and Excel. You also can use a free version of System Access To Go which is found at www.satogo.com and can be used for free. Also System Access To Go offers some really nice payment plans where you can pay a certain amount each month if you decide you want to purchase the software. Those are the four leading pieces of screen reader software out there today. There are other screen readers and screen magnifiers available which would take another seminar to tell you about. They would be able to run on a laptop, netbook, or notebook or the traditional note takers. All of them come with some kind of text-to-speech screen reader support. ©2011 The Hadley School for the Blind Page 31 of 37 2010-08-18-For Your Information on PDAs Again, depending on the device would determine the text-to-speech engine they are using and voice choices available. On the mobile solutions obviously if you are blind user and you want to use a smartphone you are going to need to purchase a textto-speech screen reader that works on that platform and that would be Mobile Speak or Talks would be two of the primary text-to-speech software engines that work on smartphones, cell phones, and Pocket PCs. In the iPhone world it comes built into the iPhone so you do not have to purchase any additional software to put on the iPhone, iPad, or iTouch. Billy Brookshire Thanks Amy. [Christy] has modified her question to say "How do I get to documents without a screen reader?" That might be something to address later. For the rest of you I am going to open it up to the microphones. We have about five minutes left if you have any questions you would like to ask now is the time. Caller This has been an excellent presentation. I was wondering if one or both of you has struggled with an issue that I struggle with and that is the whole issue of privacy on how nice it is to have a mainstream device with a screen but that often in public especially if you are doing something that you don’t want just anybody ©2011 The Hadley School for the Blind Page 32 of 37 2010-08-18-For Your Information on PDAs to see., Is that a concern for you versus the nice part of having something like Braille or speech but then you may need some help and you do not have the screen so nobody can sort of look at it and say, ‘oh this is what’s going on’. I just wanted your thoughts on that. Thank you. Amy Salmon I am going to jump in here Sharon because I just dealt with this last night as a matter of fact. It’s kind of funny you bring that up. We have better privacy control that the sighted people. What I do with my iPhone is turn my screen brightness down to nothing because I am not using the screen visually I am using it tactually through the touch screen so nobody can see that screen. But I still have full access to everything that is on the screen. I put an ear bud in or a Bluetooth headset so that they are not hearing the speech talking. It gives me total privacy. My husband on the other hand who is sighted and using a Blackberry while sitting at our daughters football practice last night had somebody looking over his shoulder and reading an email that he had gotten from his boss that he was looking at on his screen. He could not control that because he visually had to look at the screen and he could not control somebody standing over his shoulder and reading. If it had been me they would not have been able to see it because my screen is totally dimmed. ©2011 The Hadley School for the Blind Page 33 of 37 2010-08-18-For Your Information on PDAs I find that I have better privacy control than my sighted counterparts. Billy Brookshire Any other questions out there folks would like to address. Caller Yes I have had trouble with the smartphone because the buttons are just too small. Would screen access be better in that case? Amy Salmon With the smartphones I strongly recommend you get into a store and try the devices. Get your hands on them. You can order them online, but I think you really need to go into the store and try them out before your order. There are some smartphones that have some wonderful keys like the Motorola flip phone. It has really nice key size and layout but it is a flip phone. It’s another option if you want to stay in that smartphone and throw on a screen reader like Mobile Speak. If you want to go touch screen that is another personal decision. I just read an article before I came in today they have a new screen overlay for the iPhone and iTouch that is a screen protector that you can put on the front of your iPhone or iTouch that has little bumps to indicate where certain elements are on the touch screen. For ©2011 The Hadley School for the Blind Page 34 of 37 2010-08-18-For Your Information on PDAs example, it has a little bump for the number five if you are in the number pad for the telephone keypad. It has little bumps on the F and J if you are using the on screen keyboard. I thought that was a pretty cool new feature. I think they are $6 for the screen protector that has these tactile bumps for those of us who want to use the touch screen but maybe getting a little frustrated with the location of what is the screen. Billy Brookshire Okay folks, time for maybe one more question if there is a quick one. We have one minute left. Alright, I guess that is the end of our broadcast. Thank you for tuning in. I want to remind you that this seminar like all of our Seminars@Hadley is archived on our website. Amy mentioned a little bit about this before. These seminars are available 24/7. If there is a resource list that comes along with the presentation and Amy has already mentioned that they will be posted there as well. I would like to thank you all for participating. As you know, we value your feedback. Please let us know what you thought of the seminar and if you have future seminar topics you would like to suggest, send an email to feedback@hadley.edu. Sharon/Amy would you like to say goodbye before I end the seminar? ©2011 The Hadley School for the Blind Page 35 of 37 2010-08-18-For Your Information on PDAs Amy Salmon I want to say thank you to everyone for being here today and participating. I always enjoy doing these seminars. I find your questions interesting and they keep me going. Please keep them coming. If you have question or me specifically you can always reach me at Hadley. I am the instructor for Using Excel, Internet: Beyond the Basics, and Access Technology beginning courses. Please feel free to contact me through Hadley if there is anything else I can do for you. Thanks again for letting me do this and for participating today. Sharon Ewing I do appreciate everyone’s participation. Thank you so much for everyone’s attention and questions. Please do not hesitate to contact me. I am in Austin at Kewing Enterprises and my telephone number is 512-340-0062. Please feel free to call or email me at Sharon@kewing.com with any questions you might have about anything we talked about today or questions about visual impairment and devices you might like to know more about. Thank you and have a wonderful afternoon. Billy Brookshire Thank you all for coming. We appreciate it very much. Amy and Sharon you did just a terrific job. ©2011 The Hadley School for the Blind Page 36 of 37 2010-08-18-For Your Information on PDAs Thanks so much. I learned all kinds of things today. I think you can see from the information in the chat room that the rest of folks did too. For all of you thanks for participating. Please, keep coming back. We love having you here. Have a great day. We will see you soon. [End of Audio – 0:59:11] ©2011 The Hadley School for the Blind Page 37 of 37