Dr. John Leung
Director of Executive MBA program,
Associate Professor of Marketing,
City University of Hong Kong
Biography
PhD & MS in Industrial Engineering, U. of Wisconsin-Madison
MS in Computer & Science at Georgia Institute of Technology
BS in Chemistry and Mathematics at U of Wisconsin-Stevens Point
EdD Candidate at Bristol University
Graduate of Harvard Executive Program in Leadership
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Over 20 years international experiences in executive education and consultation
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Provided consultancy and executive training for 10 major Departments of Hong
Kong Government and more than 100 corporations in Hong Kong, China,
Taiwan, Korea, Thailand, Singapore and US.
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Director of Executive MBA Programs at City University of Hong Kong since
2003. Director of Outreach MBA Programs between 2000-2002.
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Deputy Director of IT Center for Reengineering at City University of Hong
Kong between 1997-2000
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Founding Members of the internet MBA program-ranked no.1 in Asia by
Asiaweek Inc. at 2000
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Associate Professor of Marketing since 2000
Associate Professor of Management Sciences between 1997-2000
CV of John Leung
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Panel Chair and member for Hong Kong Council for Accreditation of Academic
and Vocational Qualification since 2011
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Former Operation Executive of American Express in New York (Headquarter)
Former Senior Consultant of Yourdon Inc.- now part of IBM.
Dr. Leung is currently the Director of Executive MBA program since 1998, and an Associate Professor of
Marketing at City University of Hong Kong since 2000. He has also worked at Department of
Management Sciences as an Associate Professor for eight years between1993-2001 at City University of
Hong Kong. Between 1997-2000, he was the Deputy Director of IT Center for reengineering.
Dr. Leung is an outstanding Professor as well as Educationist. He was a winner of the 8th Teaching
Excellence Award. Currently, he has been serving as Chairman and Panel member of Hong Kong Hong
Council for Accreditation of Academic and Vocational Qualification for validating overseas and local
Universities. To continually upgrading his expertise in education, he is a Harvard graduate of Executive
Training in Leadership and a candidate of Doctoral of Education at Bristol University at UK.
Prior to joining City University, Dr. Leung was an Operations Executive of American Express responsible
for reengineering the credit authorization process and optimizing the operations policies for the
authorization centers worldwide.
As a Senior Consultant of Eastman Kodak, Dr. Leung was responsible for developing and conducting
corporate training courses that focused on improving and controlling the quality of large-scale systems
development. His clients included Bell Northern Research (BNR), IBM, Lucent Technology (US),
Gilman Engineering, GE and other Fortune 500 companies.
Dr. Leung has also actively provided consultation and executive training for more than 100 local and
international companies. His current clients including, Hong Kong Bank, Bank of China, Bank of
Standard Chartered, DHL, Fedex, IBM (Hong Kong) and more than 10 major Departments of Hong Kong
Government. To contribute his expertise to the community, he is now an Independent Non-executive
Director of Qualipak International.
He was a columnist of Recruit Magazine and Sing Tao News in Hong Kong contributing articles related
to the latest trend of executive training and service management. Additionally, he was also a guest
columnist contributing articles in service management to China Entrepreneur Magazine in China.
Dr. Leung’s current research interests are: service strategy and quality management, business process
improvement, and experiences management in executive education. He has published more than 60
international referred proceedings & journal papers and two books (in Chinese) on service management.
Contact:
Tel:
Fax:
E-mail:
CV of John Leung
27888391
27889146
mkjleung@cityu.edu.hk