1 Enrollment System .....................................................Error! Bookmark not defined. 1.1 Overview ............................................................................................................. 2 1.1.1 Business Need ............................................................................................. 2 1.1.2 Applicable Documents ................................................................................ 2 1.1.3 Revision History ......................................................................................... 2 1 Online Enrollment System 1.1 Overview ABC Company is introducing an Online Enrollment for prospective merchants who want to become part of the Business Partner Program and resell ABC widgets. Each prospective merchant must submit an Enrollment Form and also undergo a credit check. The new Online Enrollment System will feed the Credit Checking system. The purpose of this document is to describe the functionality of the new web-based Online Enrollment form for the ABC Company’s payment service and the interface to the current Credit Check/Enrollment System. 1.1.1 Business Need This system will allow a merchant to submit a credit application online. There are several benefits: 1) Eliminate the need to mail an application form to the potential merchant or have a salesperson conduct this screening. 2) The online enrollment will be able to validate the information submitted on the enrollment form and allow the prospect to correct common errors submitted on applications. 3) An interface to the existing Credit Check system will eliminate the need to re-key the application data. The customer service representative responsible for data entry of applications can be reassigned to providing support for pre-screened prospects. 4) Quicker processing of applications will get merchants up and running quicker. 1.1.2 Applicable Documents Document Name Location None 1.1.3 Acronyms Acronymn Meaning OES Online Enrollment System 1.1.4 Revision History Version Name Date Description 1.0 Kerry Young 8/23/2007 Created 2 Proposed Functionality 2.1 Overview Merchant will complete the web-based application form. Data will be stored on the server. Application is validated on submission and errors identified. Merchant is displayed any error messages. Once validations are successful the enrollment data is stored and a feed to the Credit Check System is transmitted. The raw data from the application form will be stored on the server in the PayOver-Internet (POI) Enrollment file. Part of the collected data is transmitted to the Credit Check System for the credit check process. Part is necessary for building the customer record on the Customer Data system. Other data collected will be stored in a new file on the Customer Data system for future profiling and analysis and is not used during the initial implementation of the Online Enrollment System. The credit check by the Credit Department personnel will initiate after the system writes the Credit Application record on the Credit Check System and sends a summary sheet by email to the Credit Department. The system also writes the output for the paper-based Enrollment Form. The paper-based Enrollment Form must be printed by the Credit Department and stored in the archive file room. After the merchant is credit approved a shell customer record is created on the Customer Data system. Web-based application Enrollment Raw Data Collect and Store enrollment form data Paper-based copy of enrollment form Credit Check database Build Credit Check record Summary sheet to be emailed to Credit Dept. Credit Approved? No Yes Merchant is notified by email. Build Customer Database record Merchant is notified by email. Customer Data system 2.2 Statement of work 3d design Define and create online application form and field validations 5d code 2d test 5d Define and create feed of data from collection source to the Credit Check System 3d Define and create Enrollment Raw Data file 2d design Define and create 2 reports, one summary and one detail for the Credit Department 4d code 1 d design Create interface program to write Enrollment data to the Credit Check system 2d code 1d test 3d System Test 5d User Acceptance 36d ESTIMATE 2.3 Web-based Online Enrollment Merchant will complete a web-based Enrollment form. Data will be stored. The form must include a legal agreement with an “Accept” or “Decline” option for the merchant applicant. The legal department will write the agreement to authorize the credit check. 2.3.1 Form Validation Field Category/Name Type Len General Information Special Req’d Y Business Name Alphanumeric 40 Y Legal Business Name Alphanumeric 40 Y Federal Tax Id Numeric 9 Y Years in Business Numeric 3 Y Address City Character 25 Y State Character 2 Y Postal Code Alphanumeric 9 Y Province Character 25 Y Telephone Numeric 16 Y Fax Number Numeric 16 Y Email Address _@_._ 40 Type of Ownership Corporation, LLC, Partnership 2 Y Contact Name Character 30 Y First Name Character 15 Y Middle Character 15 Y Last Name Character 15 Y Social Security Numeric 10 Y Owner Percentage Numeric 3 Y Allow – and _ Y Owner Information Second Owner Yes if first owner is less than 100% First name Character 15 Middle name Character 15 Last Name Character 15 Social Security Numeric 10 Owner percentage Numeric 3 ABA Number Numeric 9 DDA Number Numeric 9 Bank Name Alphanumeric 40 What do you sell Alphanumeric 50 Zone Character 25 Location Character 25 Percentage of sales from Internet Numeric 3 Percentage of sales from Mail Order Numeric 3 Percentage of sales from In Store Numeric 3 Funding Information Tell Us About Your Store Terms and Conditions Boolean 1 Accept or Decline 2.4 Credit Review Process 2.4.1 Write Credit Check System Record Write Credit Check system record – CreditCheckMaster.db 2.4.2 Produce Reports for New Enrollment Applications 2.4.2.1 Enrollment Application An Enrollment Application for each prospective merchant will be emailed to the Credit Department main contact and backup contact. This application will include all of the data from the online application. The Enrollment Application includes all information necessary for Credit Check System. 2.4.2.2 Summary of New Enrollment Applications A Summary of New Enrollment Applications for the previous day will be created and sent to the Credit Department. This report serves as a cross-check for the number of individual enrollment forms that were collected and initiated. The report will include the following information: Application Date, Business Id, DBA Name, Address, City, State, Zip and a summary count of the new enrollment requests. 2.4.3 Integration with Current Business Process 2.4.3.1 File Folder Work System Paper enrollment forms need to be printed and filed by the Credit Department. 3 Data Definitions Data definitions will be displayed here. Removed from Sample 4 Web Page Definition 4.1 Web-based Online Enrollment Form The Enrollment form needs to adhere to the graphical and navigation standards of ABC Company. The enrollment process should work like a “wizard” where the applicant is walked through the steps and is given feedback, status and next step help along the way. The enrollment form elements have been defined by the Credit Department and are as follows: General Information Legal and DBA (Doing Business As) name Business Address and Name Business phone, fax and contact name Email address and URL Type of Ownership and Federal Tax Id Number of Years in Service Business/Storefront Information Zoning and Physical Store Location What your business Sells Totals of monthly cash and credit card sales Business Owner Information Names, address, phone numbers of first/second owner. Title and Social Security of all owners named Terms and Conditions The terms and conditions must be agreed to before the application can be submitted for processing. 5 Report Definition Summary of New Enrollment Applications Summary of New Enrollment Applications As of Date 99/99/9999 Application Date Business Id DBA Name Address City XX/XX/XXXX XXXXXXXXX XXXXXXXXX XXXXXXXXXX XXXXXX XX XXX XXX XXXX XX/XX/XXXX XXXXXXXXX XXXXXXXXX XXXXXXXXXX XXXXXX XX XXX XXX XXXX XX/XX/XXXX XXXXXXXXX XXXXXXXXX XXXXXXXXXX XXXXXX XX XXX XXX XXXX XX/XX/XXXX XXXXXXXXX XXXXXXXXX XXXXXXXXXX XXXXXX XX XXX XXX XXXX Count = 999 State Phone