Investing in customer service INTEGRATED REPORT 2013 This is JD Group JD Group provides valueconscious mass-market customers in southern Africa the opportunity and means to create a comfortable lifestyle, through its diversified retail and consumer finance businesses. > We are a differentiated and diversified retailer of: Furniture Household appliances Consumer electronic and technology goods Building materials and do-it-yourself (DIY) products New and pre-owned motor vehicles, parts, insurance, accessories, servicing and car rental > We are a leading consumer finance business providing: Innovative financial services focusing on the JD retail customer base Business intelligence on customer behaviour utilised by our retail brands Contents INVESTMENT OVERVIEW ifc About this report ifc This is JD Group 1 Key features 2 Operating portfolio and business structure 4 Business model 6 Geographic footprint 8 Strategic business goals 10 Material issues 12 Stakeholders 14 The execution of JD Group’s strategy 16 Board of directors 20 Ten-year review GROUP REVIEW 22 Chairman’s report 24 Chief Executive Officer’s report 28 Chief Financial Officer’s report OPERATIONAL REVIEW 34 Retail 38 Consumer Finance 42 Automotive ANNUAL FINANCIAL STATEMENTS 47 Directors’ approval of the audited financial statements 48 Independent auditor’s report 49 Certificate by company secretary 50 Directors’ report 53 Audit committee report 57 Definitions 58 Accounting policies 66 Group statement of comprehensive income 67 Group statement of financial position 68 Group cash flow statement 69 Group statement of changes in equity 70 Segmental analysis 72 Notes to the Group financial statements 104 Company financial statements 106 Notes to the Company financial statements 109 Analysis of shareholders 110 Subsidiaries OTHER REPORTS AND ADMINISTRATION 112 Remuneration report 116 Social and Ethics committee report 119 Shareholders’ diary for 2014 120 Administration About this report This report is the third integrated report issued by JD Group (JD) and incorporates its integrated strategic response to material issues faced by the Company and its subsidiaries (the Group) from financial, economic, environmental, governance and social perspectives. This report aims to illustrate how the Group creates and sustains value for all stakeholders in the short, medium and long term. JD’s 2013 reporting consists of this integrated report, encompassing only material issues, for the use of all stakeholders. Materiality was applied using qualitative and quantitative factors as well as the estimated likelihood and impact of events. JD strives to keep its reporting as simple as possible, ensuring that all legislative reporting requirements are met at all times while adopting voluntary frameworks where it has true merit and contributes value in the Group’s reporting to stakeholders. The following frameworks have been applied in the preparation of the Group’s 2013 reporting: > South African Code of Corporate Practice and Conduct as set out in the King III Report > International Financial Reporting Standards (IFRS) > JSE Limited (JSE) Listings Requirements > Companies Act 71 of 2008 (as amended) > Consultation draft of the International Integrated Reporting Framework > Global Reporting Initiative (GRI) G4 The 2013 integrated report is supported by the following more detailed reports, aimed at satisfying the needs of specific stakeholder groups. Corporate governance report Sustainability review These reports are available online at www.jdg.co.za Comparability and restatements During the previous reporting period the Group became a subsidiary of Steinhoff International Holdings Limited (Steinhoff) and as a result changed its financial year-end from 31 August to 30 June. The reporting period covered by this integrated report is thus 1 July 2012 to 30 June 2013 and includes references to events taking place subsequent to year end up to the approval date. The financial results of the Group are presented for this 12-month period, with 10-month and, in certain cases, 12-month comparatives for the 2012 financial period. There have been no restatements made during the year under review, other than as disclosed in note 1 to the annual financial statements. The Group’s operating structure changed with the combination of Furniture Retail and Cash Retail into one Retail division, and the inclusion of Blake in the Consumer Finance division. This resulted in the Group’s reporting being structured into three divisions: Retail, Consumer Finance and Automotive. Forward-looking information This integrated report contains certain forward-looking statements which relate to the financial position and results of the operations of the Group. These statements are solely based on the view and considerations of the directors. These statements by their nature involve risk and uncertainty as they relate to events and depend on circumstances that may occur in the future. Factors that could cause actual results to differ materially from those in the forward-looking statements include, but are not limited to, global and national economic and market conditions including interest and foreign exchange rates, gross and operating margins achieved, competitive conditions and regulatory factors. These forward-looking statements have not been reviewed or reported on by the Group’s external auditors. Feedback JD Group aims to establish and maintain constructive and informed relationships with all of its stakeholders. Stakeholders are encouraged to provide feedback on JD’s reporting at investors@jdg.co.za which will enable the Group to gauge the adequacy and standard of its reporting. Assurance This report has not been independently assured in its entirety and the development of a combined assurance approach over the integrated reporting process will be considered in future years. In the interim, the Board of directors gains comfort over the completeness and accuracy of the content of this report through its mandated subcommittee which has accordingly applied its mind to the integrated report in addressing all material issues faced by the Group and ensuring that an accurate reflection of integrated performance of the Group is included in this report. Approval The Board of directors acknowledges its responsibility to ensure the integrity of the integrated report. The directors confirm that they have collectively reviewed the content of this report and agree that it addresses all the material issues, and provides a fair representation of the integrated performance of the Group. The Board authorised the integrated report for release on 21 October 2013. Vusi Khanyile Chairman David Sussman Chief Executive Officer INVESTMENT OVERVIEW Key features REVENUE (Rbn) HEPS (cents) EBITDA (Rm) 408 40 29,9 32,2 NET ASSET VALUE PER SHARE (cents) 441 395 450 6 000 3 000 304 2 011 2 205 3 688 30 20 12,9 12,6 2 000 15,7 0 FY 0 09 10 11 12 13 FY 09 10 11 12 0 FY 13 4 075 4 013 2 834 3 023 969 2 000 1 000 44 10 1 291 852 250 4 000 09 10 11 12 0 FY 13 09 10 11 12 13 Note: Annualised numbers are included for 2012. Key factors impacting FY13 Impairment of enterprise resource planning (ERP) software of R345 million Bolstered the property portfolio with the purchase of 19 automotive dealerships Centralisation of distribution function nearing completion comprising 26 centralised distribution centres (CDCs) Consolidating HiFi Corp and Incredible Connection’s back office functions Provision on loan book increased to R966 million as at 30 June 2013 (FY12: R557 million) Maiden Carbon Disclosure Project (CDP) submission completed Pragmatic adoption of G4 of the Global Reporting Initiative (GRI) Provided more than 260 000 hours of training to employees 10 months – 30 June 2012: R25,3bn 12 months – 30 June 2012: R29,9bn 10 months – 30 June 2012: 385c* 12 months – 30 June 2012: 441c* 10 months – 30 June 2012: R1,8bn 12 months – 30 June 2012: R2,0bn Revenue R32,2bn HEPS 395c EBITDA R2,2bn 12 months – 30 June 2013 12 months – 30 June 2013 12 months – 30 June 2013 Net asset value per share 4 013c 30 June 2012: 4 075c 30 June 2013 Operating cash flow R1,6bn Total dividend maintained at 232cps 12 months – 30 June 2013 12 months – 30 June 2013 10 months – 30 June 2012: R777m * Restated – refer to note 1 of the annual financial statements included in this report JD GROUP INTEGRATED REPORT 2013 << 1 INVESTMENT OVERVIEW Operating portfolio and business structure Retail Retail statistics JD’s Retail business operates through a multi-branded retail network representing eight furniture brands, two consumer electronics and appliances brands and four building materials and DIY (Do-it-yourself) brands. The Group is represented by a footprint of 1 193 retail stores in southern Africa. Each retail brand is positioned to focus on a specific market segment based on brand identity, store layout, merchandise range and market profile. Positioning of the different brands is driven by a differentiation strategy and caters for customers who enter at the lower end of the market and migrate to the middle and upper end as their diverse needs, aspirations and lifestyle requirements develop over time. Furniture JD’s significant share of the South African furniture market makes it one of the biggest furniture retailers in the country with extensive buying power. Subsequent to year end the Group has restructured the furniture retail brands into four clusters dedicated to the specific consumer/market segments they serve. 2 >> JD GROUP INTEGRATED REPORT 2013 Stores Retail sqm Employees 12 562 12 312 383 542 1 193 1 186 828 640 821 240 16 399 14 917 * 2012 Furniture and Cash Retail segments have been combined and are presented for the 12 months ended 30 June 2012. SteinBuild is a retailer of building materials and related products and services comprising four well-established brands with 77 retail outlets countrywide, including franchise outlets. The aim of this business is to be the customer’s project partner when it comes to building materials and DIY products. Timbercity provides an extensive range of boards, shelving and timber, laminates, modular furniture, flooring and DIY products. Pennypinchers is a building and construction material specialist that has a specialist but comprehensive range of building materials, hardware and home improvement products. JD operates in this market through HiFi Corp and Incredible Connection, each with its own differentiating factors. The Retail business focuses on the following strategic business goals Operating profit The newly acquired Hardware Warehouse business is a retailer of low-cost building materials and associated products. Hardware Warehouse has a diverse customer base with concentration on the lower to middle income rural groups. Consumer electronics and appliances HiFi Corp targets the mass-market as the destination of choice for home appliances, Revenue 2012* Building materials and DIY The furniture brands focus on valueconscious customers and are located throughout South Africa with strong representation in rural areas. The store footprint is continuously reviewed to ensure that the right stores are located in optimal locations. A superior customer retail experience is provided through excellent shop-keeping, optimisation of merchandise and inventory planning to meet customer expectations, entrenching the Art of Service culture to build loyalty. The centralisation of distribution and investment in the new enterprise resource planning (ERP) system will provide a leaner and more efficient supply chain infrastructure. Incredible Connection’s aim is to be a specialist provider of information technology solutions with the widest range of quality products and brands. Superior service, expertise and customer education on products and their capabilities are fundamental to fulfilling customers’ needs. The business is supported by the development of a best of class online channel. 2013 entertainment and technology products. The business is driven by its ability to offer compelling price points and best value deals to customers through its discount concept, supported by an online channel. HiFi Corp and Incredible Connection leverage their purchasing power to achieve better merchandising terms and optimise lease terms with property landlords. The newly centralised back office function will also result in operating efficiencies to protect margins. The majority of SteinBuild’s customers are professional contractors, subcontractors and artisans. SteinBuild provides trade credit to its professional customers and has successfully introduced credit to other customers, backed by JD Group’s consumer finance expertise. Consumer Finance The key differentiating factor between JD’s Consumer Finance business and the financial services industry is our longstanding relationship with our customers in the mass-middle to lower income group. These customers are loyal to our retail brands and have managed to build up extensive credit histories with the Group, facilitating robust and effective credit management. The Financial Services business supports JD’s retail business by providing customers with the means to purchase products on credit through innovative credit solutions. This strategy is underpinned by the commitment to responsible credit granting, ensuring that customers can afford repayments. Consumer Finance’s customer-facing employees in each store are supported by Consumer Finance statistics a centralised back office credit origination and collections environment, including two contact centres with a collective complement of approximately 1 000 agents. In addition to its core focus of developing, granting and managing financial services products across the entire value chain, the business is well-placed to provide extensive business intelligence relating to customer spending behaviour within the Group. The JDG Insurance business, consisting of two standalone entities with separate licences, offers innovative micro-insurance products against the background of a dynamic regulatory environment. 2013 2012* 4 809 3 825 Operating profit 862 784 Contact centres 3 3 6 304 6 671 Revenue Employees * 2012 Financial Services and Blake segments have been combined and are presented for the 12 months ended 30 June 2012. retail, telecommunications, insurance, Fast Moving Consumer Goods (FMCG) and e-commerce. The extent of its operations covers the entire lifecycle of customer engagement, is fully omnichannel enabled and includes a contact centre. Blake has more than two decades of third party outsourcing experience including financial services, fashion retail, furniture The Consumer Finance business focuses on the following strategic business goals: Automotive Retail Unitrans Automotive offers a broad range of new and pre-owned vehicles, parts, insurance, accessories and servicing, complemented by the Hertz car rental division. number of international automotive brands in the mass-market and services its customers from its network of 83 dealerships and 32 car rental outlets located throughout southern Africa. Unitrans Automotive targets customers across the income spectrum and has a significant market share of the top-selling volume brands in South Africa, as well as a number of luxury brands. It represents a Unitrans Insurance provides insurance products tailored specifically for the Automotive Retail customers. Products include credit protection, vehicle warranties and Extracover (top-up) insurance. Automotive statistics 2013 Revenue Operating profit Dealerships Car rental outlets Employees 2012* 15 504 14 348 472 468 83 80 32 35 5 051 4 538 * Presented for the 12 months ended 30 June 2012. The Automotive Retail business focuses on the following strategic business goals Legend for strategic business goals: Footprint optimisation Product and service differentiation Product and market development Optimising property portfolio Risk management Collection optimisation Optimising retail efficiency Read more on pages 8 – 9. JD GROUP INTEGRATED REPORT 2013 << 3 INVESTMENT OVERVIEW INPUTS Required to realise the strategic business goals Business model FINANCIAL CAPITAL JD GROUP’S STRATEGIC BUSINESS GOALS Diversified funding structure 13% 15% 43% 29% 28% 132% Convertible bonds Other capital markets Domestic medium term market Banks Gearing of Retail business BUSINESS ACTIVITIES How JD Group does business Gearing of Consumer Finance business Cash generated by operations of R1,6 billion REVENUE GROWTH Footprint optimisation capitalising on the emerging customer MANUFACTURED CAPITAL Meeting customer demand through product and service differentiation 26 centralised distribution centres Product and market development 3 contact centres operating with more than 2 500 employees UNDERSTAND CUSTOMER AND MARKETS Analyse markets in terms of ENHANCED EFFICIENCIES SECURING COMPETITIVE, SUSTAINABLE MARGINS 1 193 retail stores 83 motor dealerships 32 car rental outlets Optimising retail efficiency to maximise margins • Products • Customers • Geographies • Channel SOURCING AND PROCUREMENT Sourcing from international and local markets MERCHANDISING HUMAN CAPITAL Managing product ranges and stock levels Optimising the Group’s property portfolio 27 754 employees providing skills and expertise Risk management in the lending market Seta* accredited training provided to employees Delivering required return to shareholders Skills and talent management CRF Institute certification as Top Employer in South Africa 2014 INTELLECTUAL CAPITAL 30 years of retail experience in southern Africa SUPPORT FUNCTIONS RELATIONAL CAPITAL Shareholders, potential investors and funders Biophysical environment and being a responsible corporate citizen Employees and organised labour Customers and potential clients Suppliers and business partners Government and regulators Communities and society at large NATURAL CAPITAL Electricity usage of 49 million kWh powering operations Fuel consumption of almost 14 million litres by fleet operations 4 >> JD GROUP INTEGRATED REPORT 2013 • Optimising store footprint • Refurbishing and branding of stores • Customer buying experience • After sales service: Returns, exchanges, warranties and repairs well established retail brands Supporting transformation in South Africa read more on pages 8 – 9 Managing warehouse and fleet operations RETAIL OPERATIONS Collection optimisation of receivables RETAINING OUR SOCIAL LICENCE TO OPERATE LOGISTICS AND DISTRIBUTION * Sector Education and Training Authority Centralised functions • Human resources • Information technology • Legal, compliance and risk management • Finance • Transformation • Marketing Drawing on the principles of Integrated Reporting, the diagram below illustrates how the strategic business goals of the Group are realised by utilising resources (or capitals) in the Group’s business activities, resulting in a diversified product and service offering to customers. Up to a few years ago the Group was completely financed through shareholders’ equity. Following the split of the business between Retail and Consumer Finance functions, coupled with the growth in the Consumer Finance business, the business was geared with the use of debt. The gearing levels of the Retail and Consumer Finance businesses are significantly lower compared to industry peers and present ample manoeuvrability to further grow the business. OUTPUTS Products and services offered Significant amounts of time and resources have been invested in a centralised distribution function and enterprise resource planning (ERP) system as it is believed that this is the most cost-effective manner in which to manage the supply and distribution of furniture and household products on a large-scale basis. The Group makes use of leased premises in its retail operations due to these locations not having specialised requirements. The Group, however, owns properties of a specialised nature requiring significant capital investment, like distribution centres. Attracting and retaining employees is another imperative for the Group. The Group aims to be an employer of choice and focuses on development of its employees. The Group’s relationships with its various stakeholders have matured over the years and have contributed to JD Group as it stands today. JD Group has successfully positioned itself as a diversified retailer in southern Africa with numerous longstanding retail brands. The Group’s key differentiator is the Art of Service culture, providing customers with the best service together with products and services that meet their needs through the Group’s diversified retail offering. Another differentiating factor is JD’s centralised distribution network, being one of the largest in South Africa. WHAT WE ASPIRE TO RETAIL Furniture, consumer electronics and technology goods, household appliances, building materials and DIY products CONSUMER FINANCE Financial services, insurance products To provide value-conscious mass market customers in southern Africa the opportunity and means to create a comfortable lifestyle, through its diversified retail and consumer finance businesses. AUTOMOTIVE New and pre-owned motor vehicles, parts, accessories, servicing and car rental External environment JD Group operates in an environment where customers are facing increased pressure on disposable income due to increased living costs. This leads to customers developing an increased appetite for credit to finance their lifestyles and in some cases, to make ends meet. This is where responsible lending is key for the Group, ensuring customers can afford repayments and thereby reducing the risk in the loan book. Customers are also changing the way in which they shop, moving to online browsing and shopping. For the Group’s products, a “click and mortar” approach is still relevant as customers research products online, but still need to see and touch the products before concluding purchases. In response to this, the Group developed e-commerce platforms for its brands to participate in the online shopping trend. From a regulatory perspective there are various proposed regulatory changes which may have a significant bearing on the Group’s Consumer Finance business. The Group is actively engaging with regulators on these matters to ensure that an equitable outcome is achieved for all parties concerned. JD GROUP INTEGRATED REPORT 2013 << 5 INVESTMENT OVERVIEW Geographic footprint STORES, DEALERSHIPS AND CAR RENTAL OUTLETS and other 137 91 130 169 111 159 197 17 36 69 17 28 7 25 83 32 Zambia 1 Botswana 21 Namibia Swaziland 8 3 Limpopo 144 Gauteng North West 92 Mpumalanga 328 132 Northern Cape 27 KwaZulu-Natal Free State 176 90 Eastern Cape Western Cape 139 6 >> JD GROUP INTEGRATED REPORT 2013 147 Mpumalanga Limpopo Eastern Cape North West Free State Northern Cape Botswana Namibia Swaziland Zambia 25 0 20 37 17 11 5 1 0 0 0 0 Furniture TOTAL Western Cape 21 KwaZulu-Natal Gauteng Barnetts OPERATIONAL AREAS 1 011 137 Bradlows 30 12 0 13 10 9 8 6 1 0 0 2 0 91 Electric Express 39 20 18 8 14 13 9 8 1 0 0 0 0 130 Joshua Doore 36 24 17 20 17 27 11 11 6 0 0 0 0 169 Morkels 35 17 9 14 9 9 9 8 1 0 0 0 0 111 Price ’n Pride 27 26 11 15 29 17 17 14 3 0 0 0 0 159 Russells 42 27 24 28 16 11 20 20 9 0 0 0 0 197 0 0 0 0 0 0 0 0 0 17 0 0 0 17 Supreme Furnishers Consumer electronics and appliances 105 HiFi Corp 15 5 5 2 1 2 2 1 0 1 1 0 1 36 Incredible Connection 29 8 14 3 2 5 2 2 1 2 1 0 0 69 0 1 0 2 0 14 0 0 0 0 0 0 0 17 Building materials & DIY Hardware Warehouse 77 Pennypinchers 2 1 14 1 0 6 0 0 1 0 3 0 0 28 Timbercity 9 2 3 3 3 0 2 0 1 1 0 1 0 25 Tile House and other 1 0 5 0 0 1 0 0 0 0 0 0 0 7 BMW 2 0 0 0 0 0 0 0 0 0 0 0 0 2 General Motors 7 1 6 0 0 4 0 1 0 0 0 0 0 19 MAN 0 0 0 0 1 0 0 0 0 0 0 0 0 1 Mercedes-Benz and Chrysler 0 0 0 2 0 0 0 0 0 0 0 0 0 2 Unitrans Automotive Nissan and Renault 115 6 0 0 0 0 0 0 0 0 0 0 0 0 6 13 1 6 0 3 7 0 11 0 0 0 0 0 41 Volkswagen 7 2 1 0 0 0 1 1 0 0 0 0 0 12 Hertz car rental 7 4 6 1 2 5 0 2 2 0 3 0 0 32 328 176 139 132 144 147 92 90 27 21 8 3 1 1 308 Toyota Total JD GROUP INTEGRATED REPORT 2013 << 7 INVESTMENT OVERVIEW Strategic business goals The success of a business is dependent on its ability to create longterm sustainable value for all of its stakeholders through the realisation of its business model. In doing this, our business needs to remain financially viable and socially and environmentally responsible. Our strategic business goals are central to drive the implementation and realisation of the Group’s strategy. It goes without saying that being a JSE-listed company inherently invokes the responsibility to conduct business in a responsible manner, thereby retaining our “social licence to operate”. This represents the foundation of our strategy. JD Group’s focus remains on delivering revenue growth and enhanced efficiencies, securing competitive, sustainable margins. We believe that we are well equipped to achieve our key objectives and to meet the future challenges through our investment in sustainable infrastructure. Revenue growth FOOTPRINT OPTIMISATION CAPITALISING ON THE EMERGING CUSTOMER The southern African emerging market represents a significant growth opportunity together with the fact that customers are becoming more price sensitive. Focus is placed on the value-conscious customer and ensuring that stores are effectively located to serve target markets. The diversity of the Group’s product and service offerings will ensure that the needs of the emerging customers are met initially at the lower end of the market and as their lifestyles and demand develops to the middle and upper end of the market. A key focus area is the optimisation of the Group’s retail footprint through development and expansion, focusing on rural areas. MEETING CUSTOMER DEMAND THROUGH PRODUCT AND SERVICE DIFFERENTIATION The Group’s diversified product and service offerings are suitably positioned to meet customers’ developing demand from the improvement in their livelihood and lifestyle – from building a house, to transforming it into a home, with furniture and appliances, to parking a car in the garage. This includes demand for the latest trends and technological developments. PRODUCT AND MARKET DEVELOPMENT Providing commercially relevant products and services to an ever-changing market is presenting an opportunity. In developing, granting and managing consumer finance products across the entire value chain, the Consumer Finance business is well positioned to provide extensive business intelligence to other Group operations relating to customer spending behaviour across the retail brands. This enables retail brands to customise their products and methods of engagement to meet customers’ developing needs. Blake has developed its market-leading position by providing tailored and targeted solutions comprising products, services and intellectual capital that satisfy its customers’ unique requirements. 8 >> JD GROUP INTEGRATED REPORT 2013 Acquisition of Hardware Warehouse with 14 stores in Eastern Cape and Reeds Motor Group with four dealerships Launch of a project partner service, assisting customer to complete building and DIY projects Preferred supplier status achieved for group funeral cover provided to a number of African faith-based organisations The strategic business goals have been formulated to respond to the material issues faced by the Group. Enhanced efficiencies OPTIMISING RETAIL EFFICIENCY TO MAXIMISE MARGINS Retail efficiencies are being realised and will be enhanced into the future as a result of the Group’s significant investment in sustainable infrastructure that optimises benefits resulting from the scale of its operations. Centralised distribution centres (CDCs) and IT platforms in the Retail and Consumer Finance businesses, contribute to the effective management of working capital, optimisation of distribution, fuel and energy costs and leveraging from the scale and sourcing capability that exists within the greater Group. OPTIMISING THE GROUP’S PROPERTY PORTFOLIO The Group aims to own its strategic properties such as its corporate offices, CDCs and automotive dealerships. This strategy will mean that the Group occupies properties which are 100% fit for purpose and this will ultimately result in value creation and reduced operating expenses. RISK MANAGEMENT IN THE LENDING MARKET The Group supports its retail business through its Consumer Finance business by extending credit to customers. This is seen as a key sales driver for the retail business. The exposure of the Group to the lending market is managed and controlled through conservative and consistent credit granting within defined parameters, ensuring responsible lending, adequate provisioning and timeous write-off of bad debts. COLLECTION OPTIMISATION OF RECEIVABLES The geographically diverse nature of the Group’s operations led to the centralisation of the credit granting and collection process within the Consumer Finance business that has proved to be a success in driving efficiencies and maximising margins. An analysis of the material issues is provided in the table on the next page. Centralisation of distribution function nearing completion with the establishment of 12 additional centralised distribution centres Bolstered the property portfolio with the purchase of 19 automotive dealerships Provision on loan book increases to R966 million Recovered R125 million in post write-off collections Social licence to operate DELIVERING REQUIRED RETURN TO SHAREHOLDERS In order for the Group to be a long-term sustainable business, all operating divisions need to deliver the required return to shareholders on their investment in JD Group. This will ensure that required returns and benefits are provided to all stakeholders of the Group on a sustainable, long-term basis. Revenue increased to R32,2 billion HEPS of 395 cents EBITDA up to R2,2 billion Dividend maintained at 232 cents per share SKILLS AND TALENT MANAGEMENT Retaining and motivating employees to support the Group’s strategic business goals is imperative. Training and development of employees represent key cornerstones of the Group’s operations benefiting employees from a skills development perspective and the Group in terms of access to these skills. Market-related incentivisation and benefits are provided to employees. More than 260 000 hours of training provided to employees TRANSFORMATION IN SOUTH AFRICA The Group monitors the transformation strategy on an ongoing basis, aiming to become more representative of the demographics of South Africa, particularly at the middle and senior levels of the Group. BIOPHYSICAL ENVIRONMENT AND BEING A RESPONSIBLE CORPORATE CITIZEN The Group’s objective to provide long-term sustainable benefits to all stakeholders underpins its responsibility to the environment and communities which are affected by its operations. The key impacts of operations are continually assessed and include emissions resulting from energy and fuel usage, recycling of waste, in particular electronic waste (e-waste), training and development of employees and uplifting communities in which we operate. Achievement of level 4 B-BBEE contributor level status Initial Carbon Disclosure Project (CDP) submission completed Pragmatic adoption of G4 of the Global Reporting Initiative (GRI) JD GROUP INTEGRATED REPORT 2013 << 9 INVESTMENT OVERVIEW Material issues Material issues are assessed and evaluated through the Group’s robust risk management process. Material issues faced by the Group are identified through a robust process comprising the risk management process, internal research and analysis and stakeholder engagement. This process incorporates economic, environment, social and governance issues faced by the Group. MATERIAL ISSUE REMAIN A LONG-TERM SUSTAINABLE BUSINESS PROVIDING BENEFITS TO ALL STAKEHOLDERS DESCRIPTION Achievement of revenue growth in challenging economic conditions focusing on emerging markets All Effective strategic project benefit realisation: • Project Evolve – Business intelligence regarding customers • Project Sebenzile – Centralisation of logistics • Project Phambile – Enterprise resource planning system All Maintaining effective business models in difficult economic conditions and sustaining competitive advantage Retail & Automotive Effective inventory management: • Merchandising – having the right products meeting customers’ demands • Inventory management – having the right product in the right location Retail & Automotive Capitalise on customer re-serve opportunities through timeous communication with customers All Shareholder returns All Appropriate granting of credit Assets – physical and insurable risk Exposure to secured and unsecured lending market: credit risk, credit granting and collections RISK MANAGEMENT IN THE FOLLOWING AREAS: CORE DIVISIONS STRATEGIC BUSINESS GOAL/CROSS-REFERENCE Consumer Finance All Corporate governance report Consumer Finance Fraud All Corporate governance report Sustainability review Information technology All Corporate governance report Funding, liquidity and interest rate risk All CFO’s report Reputational All Corporate governance report Sustainability review Disaster recovery and business continuity All Corporate governance report Utility prices Retail & Automotive Sustainability review 10 >> JD GROUP INTEGRATED REPORT 2013 MATERIAL ISSUE DESCRIPTION CORE DIVISIONS Apply King III recommendations and maintain high standards of governance All Compliance with existing legislation and managing changes in legislation, including: CPA, NCA, Companies Act, Income Tax Act, Credit Insurance enquiry, etc All Customers: Enhance customer experience both internally and externally and meet demand All Employees: Attract and retain critical skills and talent All Suppliers: Maintain a diverse sustainable product portfolio, meeting customer demand for sustainable, responsible products, latest trends and technologies All DRIVE TRANSFORMATION AND CSI IN SOUTH AFRICA • Application of B-BBEE codes • Amendments to the B-BBEE codes All MINIMISE THE IMPACT OF OUR OPERATIONS ON THE ENVIRONMENT AND COMMUNITIES IN WHICH WE OPERATE • Use of energy • Use of fuel • Recycling of e-waste • Waste-paper recycling All GOVERNANCE AND LEADERSHIP ENGAGEMENT WITH STAKEHOLDERS STRATEGIC BUSINESS GOAL/CROSS-REFERENCE Corporate governance report Sustainability review Sustainability review Sustainability review Legend for strategic business goals: Footprint optimisation Product and service differentiation Product and market development Optimising retail efficiency Optimising property portfolio Risk management Collection optimisation Delivering required return Skills and talent management Transformation Biophysical environment Read more on pages 8 – 9. JD GROUP INTEGRATED REPORT 2013 << 11 INVESTMENT OVERVIEW Stakeholders JD Group recognises that its business operations are dependent upon and impact on various stakeholders. STAKEHOLDER STAKEHOLDER IMPERATIVES MATERIAL ISSUE STRATEGIC RESPONSE Revenue growth Shareholders, potential investors and funders Deliver sustainable earnings growth and enhance shareholder value Remain a long-term sustainable business providing benefits to all stakeholders Risk management Enhanced efficiencies securing competitive, sustainable margins Social licence to operate Employees and organised labour Create a positive, supportive and diversity-friendly working environment in which employees can achieve their full potential through challenging work and development opportunities – with the assurance of being recognised and rewarded for excellence in performance Maintain a positive relationship with organised labour Engagement with stakeholders Social licence to operate Customers and potential clients Create relevant and lasting relationships with present and future customers by providing them with appropriate value added quality products, service offerings and solutions to facilitate their household economic upliftment Mutual ethical conduct Product and service complaints (SCIs) resolution Engagement with stakeholders Revenue growth Suppliers and business partners Create optimised relationships and ensure that the total supply chain delivers quality experiences and value to the end consumer, meeting their needs Ethical conduct in respect of labour practices and fulfilment of product guarantees Engagement with stakeholders Government and regulators Obey all laws, regulations and corporate governance rules in countries where the Group operates and seeks to engender constructive and healthy relations with all levels of governments and regulators Be an active role-player in the transformation of South Africa Revenue growth Enhanced efficiencies securing competitive, sustainable margins Governance and leadership Drive transformation and CSI in South Africa Social licence to operate Drive transformation and CSI in South Africa Communities and society at large Be a concerned corporate citizen and grow partnerships as an engaged member of local communities where our stores, warehouses and offices are located through the support of local and selected national sustainable development initiatives Refer to the Sustainability review online for further information on the Group’s stakeholder engagement. 12 >> JD GROUP INTEGRATED REPORT 2013 Minimise the impact of our operations on the environment and communities in which we operate Social licence to operate The Group maintains a healthy engagement process in which it grows and nurtures relationships with key stakeholders. This is also seen as a valuable business intelligence tool which is used by the Group in the positioning of operations and formulating strategy based on material issues identified. FURTHER INFORMATION VALUE ADDED (R (Rm m) MAJOR SHAREHOLDERS GEOGRAPHIC SPREAD Sanlam Investment Management 4% Other 2% Boston Company Asset Management 4% USA & Canada 9% 2013 Investec Asset Management 5% South Africa 89% 2012 DISTRIBUTION TO SHAREHOLDERS* 400 Public Investment Corporation 6% 500 550 484 8 510 FINANCE COSTS Regarding Capital Management 7% 200 Other 18% 2013 Steinhoff 56% 2012 NUMBER OF EMPLOYEES ETHNICITY SPLIT 27 754 2013 26 751 2012 25 718 2011 19 186 2010 450 300 500 400 600 538 252 SALARIES, COMMISSIONS AND BENEFITS Indian 7% Coloured 12% 2 000 White 17% 2013 African 64% 2012 3 000 4 000 3 979 3 035 21 247 2009 STORE FOOTPRINT NUMBER OF STORES 2013 1 308 2012 1 301 Gauteng 25% KwaZulu-Natal 13% Eastern Cape 11% Limpopo 11% Western Cape 11% Mpumalanga 10% North West 7% Free State 7% Northern Cape 2% Other 3% 1 227 2011 1 041 2010 1 094 2009 REVENUE 20 000 30 000 40 000 32 210 2013 25 284 2012 COST OF MERCHANDISE, SERVICE AND EXPENSES SOURCING OF PRODUCTS: Furniture Electronics and appliances 10 000 Import 11% 20 000 30 000 26 327 2013 Local 89% Import 66% Local 34% 20 450 2012 TAXATION, ASSESSMENT RATES AND OTHER LEVIES 400 No compliance notices received Continuous engagement with regulators Community development Skills upliftment and education Wildlife conservation Arts and culture Health (including disability) and HIV/Aids Sports development Other Total 2013 Rm 3,2 4,6 1,6 0,3 1,2 0,2 0,2 10,3 Achievement of level 4 B-BBEE contributor status 2012* Rm 2,6 2,5 4,3 0,3 1,5 0,1 0,6 11,9 500 600 574 2013 2012 421 CORPORATE SOCIAL INVESTMENT 9 2013 2012 10 11 12 10,3 11,9 Refer to the Sustainability review online for the full value-added statement. * 2012 numbers represent a ten-month period ended 30 June 2012. JD GROUP INTEGRATED REPORT 2013 << 13 INVESTMENT OVERVIEW The execution of JD Group’s strategy The Group’s operations are managed through divisional boards and executive committees that report to the executive management and Board of directors of the Group. The Group’s philosophy of good corporate governance revolves around leadership, sustainability and corporate citizenship. The Group has integrated governance with strategy, risk, performance and sustainability in an inseparable context for the furtherance of the wellbeing of the Group, the economy, society and the natural environment. The core ethical values of responsibility, accountability, fairness and transparency, as espoused by the third King Report on Governance for South Africa and the King Code of Governance Principles (jointly King III), are contained in the Board’s Charter and its Code of Conduct. interests and expectations of stakeholders on the basis that it must be in the best interests of the Group. The Group has met its reporting requirements relating to King III, the Listings Requirements of the JSE, the 2008 Companies Act (as amended) and the Companies Regulations (jointly the Act). In its decision-making, the Group follows the “stakeholder inclusive” model of corporate governance, i.e. it considers the legitimate Assured the integrity of the Group’s integrated reporting, being reliable and not in conflict with the financial results AUDIT COMMITTEE Approved the Group’s Remuneration Policy and executive remuneration and identified its prescribed officers REMUNERATION COMMITTEE NOMINATIONS COMMITTEE RISK MANAGEMENT COMMITTEE Board demographic ratios improved as a result of Board restructuring SOCIAL AND ETHICS COMMITTEE Considered “black swan” risk-events in an effort to identify unpredictable, unexpected or unusual risks 14 >> JD GROUP INTEGRATED REPORT 2013 BOARD COMMITTEES Adopted the Organisation for Economic Co-Operation and Development principles against bribery and corruption, as well as the 10 principles of the United Nations Global Compact relating to human rights, labour, the environment and anticorruption King III operates on an “apply or explain” basis. The Group has applied all the requirements of King III and in the following instances applied an alternative approach as explained below: KING PRINCIPLE EXPLANATION 2.16 The Board should elect a chairman who is an independent non-executive director. The CEO of the company should not also fulfil the role of chairman of the Board. The CEO and chairman roles are separate. The Board appointed an independent non-executive chairman during the year resulting in full compliance with this requirement. 2.22 The evaluation of the Board, its committees and the individual directors should be performed every year. The non-executive directors did not undergo an individual performance assessment. The Board and committees were assessed as a whole. 8.4 Companies should ensure the equitable treatment of shareholders. Steinhoff receives financial information more regularly than other shareholders since it holds a controlling share in JD Group and has an obligation to furnish a financial report to its own Board on a quarterly basis. However, the flow of financial information between the two entities is well regulated to prevent misuse thereof. 9.3 Sustainability reporting and disclosure should be independently assured. The Group’s sustainability reporting will be assured by an independent service provider once it has reached a mature state. Detailed information on the Group’s corporate governance is included in the Corporate governance report which is available online at www.jdg.co.za. An abbreviated analysis of the Group’s application of the 75 King III principles is presented separately online in tabular form, as prescribed by the JSE. Refer to page 112 of this integrated report for the Group’s remuneration report. JD GROUP BOARD JDG TRADING VARIOUS SUBSIDIARY BOARDS EXCO: JDG TRADING DIVERSIFIED RETAIL AUTOMOTIVE CONSUMER FINANCE PROPERTIES SERVICE CENTRES & KEY COMMITTEES Exco: Furniture Exco: Consumer electronics and appliances Board: Building materials and DIY Board: JD Consumer Finance Board: Unitrans Auto Board: Property Internal Risk Management and Compliance committee Business Process Reviews Business Process Reviews Exco and Risk Committee Exco: JD Consumer Finance Audit, Risk and Compliance committee Chain Property committees Divisional Compliance and Risk committees Audit and Compliance Committee Exco: Financial Services Division Various Franchise Trusts Credit Risk committee JDG Insurance Group Board: Blake IT Governance committee JD Micro Life Board JD Micro Insurance Board U-Insurance Board Exco: Blake Employment Equity and Training committee Audit committee Audit committee Audit committee Audit and Risk committee Leadership and Development Council Risk and Compliance committee Risk and Compliance committee Risk and Compliance committee Transformation committee JD GROUP INTEGRATED REPORT 2013 << 15 INVESTMENT OVERVIEW Board of directors Executive directors David Sussman (65) Jan van der Merwe (54) Bennie van Rooy (38) Peter Griffiths (50) BCom CA(SA), BAcc (Stellenbosch) and BAcc (Hons) (UNISA) (Member of the South African Institute of Chartered Accountants since 1998) BCom (Hons), CA(SA) BCom (Hons), CA(SA), CFA chief executive officer: JD Consumer Finance Appointed: 1 May 2010 CHIEF EXECUTIVE: FURNITURE RETAIL AND CONSUMER FINANCE Appointed: 9 October 2013 After completing his articles at PricewaterhouseCoopers in 2000, Bennie gained exposure in various financial services disciplines such as mergers and acquisitions, financial consulting and risk management. He joined the Absa Group in September 2005 where he specialised in credit risk management before being appointed as Head: Group Capital Management and Balance Sheet Optimisation in the Group Treasury function on 1 January 2007. He joined the JD Group in January 2010 and was appointed as Group Financial Director on 1 May 2010. After serving the Group as the Financial Director for almost three years, Bennie was promoted to the position as Chief Executive Officer of the Consumer Finance business with effect from 1 March 2013. The Consumer Finance Division includes the operations of JD Financial Services, JDG Insurance and Blake. He is a member of the JD Group Risk Management committee and of the Group’s Executive committee and a director on the boards of JDG Trading, Blake & Associates, the two JDG insurance companies, Unitrans Insurance and various other internal JD Group subsidiaries. Peter is a qualified chartered accountant (CA(SA)) and chartered financial analyst (CFA). He served his articles with KPMG and was an audit manager until 1994 before joining Sankorp as an investment manager. Peter joined the Gensec group in 1998 and was head of Gensec Bank’s corporate finance advisory team before he joined the Steinhoff Group in 2003. Peter spent the past nine and a half years in an operational industry role as the CEO of Bravo Group (previously Steinfurn), the largest furniture and bedding manufacturer in southern Africa, where he gained an in-depth understanding of the furniture industry and supply chain. Peter joined the JD Group in October 2013 and is responsible for the Furniture Retail business, the Consumer Finance operations and Supply Chain Services. Peter is a member of the JD Group Executive committee and will be appointed to the boards of various JD Group subsidiaries. Chief Executive Officer Appointed: 1 April 1986 David Sussman is the founder, former Executive Chairman and now the Chief Executive Officer of the JD Group. Before forming the JD Group, David founded his own company, Sustein Proprietary Limited (trading as Price ’n Pride) in 1983. In 1986, David persuaded the then Chairman of Rusfurn, Mervyn King, to sell Joshua Doore to Sustein Proprietary Limited. At the time, Sustein had three Price ’n Pride stores and the acquisition of Joshua Doore required that Sustein be listed on the Johannesburg Stock Exchange as Joshua Doore Limited. After further acquiring World Furnishers and Bradlows in 1988, the name of the listed company was changed to JD Group Limited. The JD Group has expanded over time to include the acquisition of Profurn and Incredible Connection, a 70% equity stake in Blake & Associates, as well as the acquisition of Unitrans Auto and SteinBuild. Under David’s guidance and leadership, the Group has been inspired to be world-class in its fields of expertise and is wholeheartedly committed to making a real difference through its Art of Service culture. David is a director on the board of Steinhoff Doors and Building Materials Proprietary Limited, Unitrans Motors Proprietary Limited, Unitrans Motor Enterprises Proprietary Limited, as well as various other internal JD Group subsidiaries. David also serves on the JD Group Risk Management committee and he is the Chairman of the Group’s Executive committee. Chief Financial Officer: JD Group Limited Appointed: 1 March 2013 Following Jan’s appointment, he became a member of the JD Group Executive committee, JD Group Risk Management committee and he was appointed as an executive director of JDG Trading Proprietary Limited and JD Property Holdings Proprietary Limited. As the Group’s Chief Financial Officer, the Tax, Property, Finance, IT, Audit and Risk portfolios report to him. Jan qualified as a chartered accountant and entered the furniture retail industry in 1989 taking up a position at Gommagomma Holdings Proprietary Limited (now Steinhoff Africa Holdings Proprietary Limited). He held several positions within the Steinhoff Group during his career spanning 23 years including Managing Director of Steinhoff Africa Group Services and Steinhoff International Group Services, executive director on the board of Steinhoff International Holdings Limited, Chief Financial Officer for Steinhoff International Holdings Limited, director on the board of Unitrans Holdings Proprietary Limited, member of the Audit and Risk committee of KAP Industrial Holdings Limited, director on the boards of Homestyle Plc, Steinhoff Europe Gmbh, Steinhoff Asia Pacific Proprietary Limited and Chief Executive Officer of PG Bison. Richard Chauke (46) BCom (Hons), MCom South African and International (Tax), MTP (SA) Director: Transformation, risk, legal and Compliance Appointed: 17 September 2007 Richard has 12 years’ experience in auditing and taxation, four years’ lecturing and seven years’ experience in retail. Richard has gained experience from his time at the South African Revenue Service, the University of Venda for 16 >> JD Group Integrated Report 2013 Science and Technology, Deloitte & Touche, the Office of the Auditor-General and Ernst & Young. He is a member of the JD Group Risk Management committee, the JD Group Social and Ethics committee and of the Group’s Executive committee and a director of JDG Trading. He is the Chairperson of Employment Equity and Training committee. He also serves on the boards of external private companies in his personal capacity. Non-executive directors Markus Jooste (52) Ben la Grange (39) Dr Len Konar (59) Danie van der Merwe (54) BAcc, CA(SA) BCom (Law), CA(SA) BCom, CA(SA), MAS, DCom BCom, LLB CHIEF EXECUTIVE OFFICER OF STEINHOFF Appointed: 15 June 2012 CHIEF FINANCIAL OFFICER OF STEINHOFF Appointed: 15 June 2012 DIRECTOR OF COMPANIES Appointed: 19 July 1995 CHIEF OPERATING OFFICER OF STEINHOFF Appointed: 15 June 2012 In 1998, Markus joined Gommagomma Holdings Proprietary Limited (now Steinhoff Africa) as Financial Director. In 1998, Markus was appointed as executive director and took responsibility for the European operations of Steinhoff and also for directing its international marketing and financial disciplines. In 2000, Markus was appointed Group Managing Director of Steinhoff and Chairman of Steinhoff Africa and currently acts as Chief Executive Officer for the group. Markus also serves on the boards of various unlisted group companies and the following listed companies: PSG Group Limited, KAP Industrial Holdings Limited and Phumelela Gaming and Leisure Limited. He is a member of the JD Group Remuneration committee. Ben completed his articles with PricewaterhouseCoopers and spent two and a half years in its international and corporate tax division. He joined Steinhoff in 2003 as manager in the corporate tax division whereafter he moved to the Steinhoff corporate finance division. He previously acted as Chief Financial Officer for Steinhoff’s Southern Hemisphere operations and was appointed to his current position on 5 March 2013. He is also a board member of KAP Industrial Holdings Limited. Len is a member of the King Committee on Corporate Governance in South Africa, the Institute of Directors and the National Association of Corporate Directors (USA). Prior to this he was a professor and head of the department of accountancy at the University of Durban-Westville and chairperson of the Ministerial Panel for the review of the regulations of accountants and auditors in South Africa in 2003. Len served as chairman of the Audit committee of the International Monetary Fund, co-chairman of the Implementation Oversight Panel at the World Bank, Washington. He is currently the chairman of Steinhoff, Exxaro and Mustek, and a non-executive director of Sappi, Alexander Forbes and Illovo Sugar. He is also a member of the JD Group Risk Management, Remuneration and Nominations committees and the Chairman of the JD Group Social and Ethics committee. Danie was admitted as an attorney of the High Court of South Africa in 1986 and practised as an attorney specialising in the commercial and labour law fields. In 1990, Danie joined the Roadway Transport Group and was instrumental in developing the strategic direction and growth of this group. In early 1998, following the merger of Roadway Transport Group with Steinhoff Africa, Danie joined Steinhoff. Danie previously acted as Chief Executive Officer for Steinhoff’s Southern Hemisphere Operations and was appointed to his current position on 5 March 2013. He holds several other appointments within Steinhoff and serves on the board of KAP Industrial Holdings Limited. JD GROUP INTEGRATED REPORT 2013 << 17 INVESTMENT OVERVIEW / Board of directors CONTINUED Independent non-executive directors Vusi Khanyile (63) Nerina Bodasing (38) Maureen Lock (64) Matsobane Matlwa (57) BCom (Hons) BSc (Hons), PDM BCom CA(SA) CA(SA), MBA, MCom (Tax) Appointed: 13 November 2008 Appointed: 1 September 2011 Appointed: 2 April 2001 Appointed: 1 September 2011 Vusi Khanyile is Chairman and Founding Managing Director of Thebe Investment Corporation Proprietary Ltd. He currently serves as a director on the boards of numerous companies listed and private as well as trusts, mainly within the Thebe Investment portfolio, such as Shell, Combined Motor Holdings, Vodacom South Africa and the Altech Netstar Group, among others. In March 2009, Vusi was appointed Lead Independent Non-executive Director of the JD Group and in February 2013 he was appointed Independent Non-executive Chairman of the Group. Nerina is the founder and managing director of a fully empowered independent management consultancy that provides strategic and financial communication advice to South African corporates on the capital markets. She obtained a BSc degree from the University of Natal and a BSc (Hons) from the University of Durban-Westville. She also holds a postgraduate diploma in business management from the University of Natal. Nerina gained considerable experience in the fields of shareholder communication, capital markets and corporate practice in her role as head of investor relations at Absa Group Limited and Sasol Limited in recent years. Prior to these appointments, she served on the executive committee of Gold Fields in the capacity of Senior VicePresident: Investor Relations & Corporate Affairs. Early in her career, Nerina worked in equity sales and assisted strategy research for global investment bank UBS. She is a member of the JD Group Social and Ethics committee. Maureen is a corporate financier with extensive experience in business reengineering, primarily in the retail and engineering sectors. Prior to her various roles in commerce and consulting, she was the audit engagement partner of JD Group from 1988 to 1996. Following this, she was finance director of Central Instruments Group Limited from 1997 to 1998 and has served as a board member on companies and subsidiary companies within the appointments in commerce. She was the first woman appointed as a partner of Ernst & Young in 1981. Matsobane is a chartered accountant who served his articles with Pim Goldby. He has a Masters in Business Administration and MCom (Tax) and is the Chief Executive Officer of the South African Institute of Chartered Accountants, where he serves on a number of SAICA Board subcommittees, including the Exco, the Audit and Risk, Strategy and the IT Governance committees. Prior to joining SAICA, Matsobane held senior positions at the South African Revenue Services and at Absa Bank Limited. Earlier in his career he worked for the Financial Services Board, Anglo American Corporation of SA, Transnet Limited and other private companies. He was also an audit partner at Ernst & Young. Among others, he is involved in the Thuthuka Bursary Fund and serves on the board of the Australian-based Global Accounting Alliance. He is currently a member of the Council of International Federation of Accountants, the Institute of Directors and the SAICA Advisory Council. He is also the past chairman of the Forum of Accounting Bodies and a former member of the India, Brazil and South Africa Taxation Working Group. During his career he has amassed a broad range of experience from the disciplines of finance, auditing, taxation and general management. Matsobane is also a member of the JD Group Audit committee. 18 >> JD GROUP INTEGRATED REPORT 2013 Jacques Schindehütte (54) Martin Shaw (75) Günter Steffens OBE (76) BCom (Hons), CA(SA), H Dip Tax CA(SA) Appointed: 13 November 2008 Appointed: 10 November 2010 Appointed: 1 June 2001 Jacques is currently the Chief Financial Officer of Telkom Limited. He served his articles with the then Arthur Young & Company (now Ernst & Young). He served as CFO of Absa Group Limited from October 1999 to 2010 and was the Financial Director of the group from 2005 to February 2010. Prior to joining Absa, Jacques was employed by Transnet Limited in a number of senior roles over more than a decade. During his career, he has amassed a broad range of experience from disciplines such as general management, financial services, finance, auditing, marketing, transport, property development and telecommunications, to name but a few. Jacques is a member of the JD Group Audit committee. Prior to retirement, Martin served as managing partner, chief executive and chairman of Deloitte & Touche and acted as chairman of Deloitte Consulting global from 1998 to 2003. Martin was a non-executive director of Reunert, Illovo Sugar, Standard Bank, PPC, Murray & Roberts and Liberty. He is also the past president of the Natal Society of Chartered Accountants and also of SAICA. He is Chairman of the JD Group Audit committee, as well as a member of the Remuneration, Risk Management and Nominations committees. Günter was the general manager at Dresdner Bank AG in London and in South Africa. Before joining Dresdner Bank, Günter worked for international banks in Montreal, Zürich and Paris. He is the past chairman of the German – British Chamber of Industry and Commerce and of the Foreign Banks and Securities Houses Association in London. Günter is a non-executive director of Astrapak Limited, Imara Holdings Limited and Conduit Capital Limited and other entities in Europe. He is chairman of both the JD Group Risk Management committee and the JD Group Remuneration committee and a member of the JD Group Audit and Nominations committees. JD GROUP INTEGRATED REPORT 2013 << 19 INVESTMENT OVERVIEW Ten-year review 30 June 2013 Restated Ten months 30 June 2012• 31 August 2011 ’000 ’000 cents cents times cents 229 338 219 157 395,2 232,0 1,2 4 012,5 219 830 215 742 384,5 232,0 1,6 4 075,4 219 830 172 142 407,7 200,0 2,0 3 687,8 Rm Rm Rm Rm Rm Rm Rm Rm Rm % Rm % times % :1 % 32 210 1 354 1 362 606 9 056 8 925 6 841 15 648 23 134 4,2 2 205 6,8 4,5 75,5 2,2 39,1 25 284 1 445 1 451 822 8 794 8 451 3 100 12 659 19 532 5,7 1 752 9,7 8,3 35,3 2,2 45,0 15 741 1 057 1 064 699 8 107 6 631 1 315 8 932 16 786 6,7 1 291 10,5 13,6 14,5 2,0 48,6 1 308 27 754 1 301 26 751 1 227 25 718 cents ’000 Rm % 3 100 150 942 6 065 68,7 4 300 133 553 6 128 60,8 4 075 227 024 10 811 103,3 cents cents 4 893 2 900 5 300 3 456 6 069 3 743 Share performance Total shares in issue Weighted average number of shares in issue Headline earnings per share Cash equivalent dividends per share Dividend cover Net asset value per share Profitability, liquidity and gearing Revenue Operating profit Profit before finance costs Profit attributable to shareholders from continuing operations Closing shareholders’ equity Average shareholders’ equity Net interest-bearing debt Average total assets less non-interest-bearing debt Total assets Operating margin EBITDA Return on average shareholders’ equity Interest cover Gearing ratio Current ratio Shareholders’ equity to total assets Scale Number of stores Number of employees Stock exchange performance Closing share price Number of shares traded Value of shares traded Volume traded as % of issued shares Market value per share – high – low All ratios have been calculated using amounts in R000 as opposed to Rm. • The 2012 comparatives have been restated to reflect the changes made to the deferred tax on certain intangible assets in terms of IAS 12 and the change in presentation of the statement of comprehensive income and statement of financial position in terms of IAS 1. 20 >> JD GROUP INTEGRATED REPORT 2013 31 August 2010 31 August 2009 31 August 2008 31 August 2007 31 August 2006 31 August 2005 31 August 2004 170 500 164 314 303,6 150,0 2,0 3 022,8 170 500 163 245 44,4 41,0 1,1 2 833,5 170 500 169 807 301,0 152,0 2,0 2 822,9 180 000 177 861 621,7 303,0 2,1 2 804,5 178 000 176 271 823,5 412,0 2,0 3 160,5 175 500 172 221 697,6 352,0 2,0 2 717,0 172 000 166 930 518,5 240,0 2,0 2 297,0 12 590 760 764 501 5 154 4 993 667 6 537 9 281 6,0 969 10,0 9,0 12,9 2,5 55,5 12 922 646 643 75 4 831 4 822 639 6 447 8 922 5,0 852 1,6 9,7 13,2 2,6 54,1 12 610 797 813 514 4 813 4 931 158 6 426 8 673 6,3 997 10,4 11,9 3,3 2,3 55,5 12 914 1 591 1 662 1 113 5 048 5 337 76 7 030 8 891 12,3 1 821 20,9 12,1 1,5 2,9 56,8 11 939 2 024 2 083 1 457 5 626 5 197 (304) 7 028 10 115 17,0 2 222 28,0 23,4 (5,4) 3,4 55,6 9 933 1 755 1 809 1 202 4 768 4 360 (457) 6 035 8 440 17,7 1 916 27,6 13,5 (9,6) 3,6 56,5 9 056 1 256 1 280 784 3 951 3 671 (19) 5 308 7 739 13,9 1 390 21,4 9,6 (0,5) 3,1 51,1 1 041 19 186 1 094 21 247 1 095 18 989 1 078 19 577 1 028 18 361 963 16 459 952 16 167 4 361 296 265 13 027 173,8 4 249 265 525 9 587 155,7 3 010 281 087 11 781 160,6 6 970 293 949 22 976 165,1 6 660 271 264 20 383 152,4 7 400 167 697 10 634 95,6 4 550 137 612 5 552 80,0 5 299 3 835 5 020 2 216 7 100 2 101 10 600 5 920 9 625 5 939 7 800 4 659 4 690 2 950 JD GROUP INTEGRATED REPORT 2013 << 21 GROUP REVIEW Chairman’s report The long track record of serving our customers across South Africa has given us the experience that aids us in navigating our way through the various economic and political cycles. Performance The past financial period has been an eventful one for the JD Group that represents a fitting return to its roots in certain respects as much as it reflects a new-look business that is geared for growth. The Group’s financial performance in the period reflects the tough, but manageable, consumer environment but equally a transformed business. This transition over the past three years presented its challenges, but ones from which we have learnt and that have enabled us to be even better prepared going forward. We owe a special appreciation to all stakeholders who have been patient with us and gave us the time and space to go through this transformative process. We will always face financial regulatory changes, which we welcome, as they invariably strengthen the financial systems and bounds within which we operate as a responsible organisation. There are also material changes forthcoming in the longand short-term insurance industry, impacting our Consumer Finance operations. These expected changes relate mainly to solvency and capital requirements, as well as provisions on ethical treatment of customers. While none of these changes are considered to be a threat to the business, we acknowledge that we will need to adapt and adopt the necessary measures to ensure continued compliance with the relevant legislation. The long track record of serving our customers across South Africa has given us the experience that aids us in navigating our way through the various economic and political cycles. This track record underscores the information used in our credit-scoring model that helps our business to manage its credit exposure in light of the pressures and strains that consumers are going through. Prudence in tough times and restraint in good times are the necessary ingredients for our sustainability. I am happy to report that these elements of the business, including our credit rating, solvency and returns remain as robust as can be expected. Our efficient but conservative lending policy has ensured that the JD Group continues to present a solid financial picture. I would be remiss not to acknowledge the unanticipated changes at leadership level that have contributed to my first report as Chairman of the Board of JD Group. Ordinarily, reconstituting the CEO and Chairman positions on the same day would be very disruptive for any business. However, the mitigating factor in our case is that the newly appointed CEO has been with the Group since inception. David Sussman’s intimate knowledge of the business has made the change as seamless as it was efficient. Taking over as Chairman, I am very grateful for the guidance and support that I have received from David, who has been happy to Vusi Khanyile CHAIRMAN 22 >> JD GROUP INTEGRATED REPORT 2013 pass on his experience as executive Chairman for many years. His support, coupled with the period I have served on the Board as lead independent director, made my resumption of new responsibilities less daunting than otherwise would have been the case. Corporate social investment The JD Group is a committed corporate citizen that actively invests in the communities within which it operates. During the year the Group directed R10 million to projects and initiatives. Our bias is towards disadvantaged children and the youth and five noteworthy projects include: We see it as a business imperative to manage environmental, social and governance issues to ensure we operate efficiently, thereby achieving material cost savings and aiding the sustainability of the business TIPA, financial and other assistance is provided to communities which enables them to start farming projects and successfully run farms Ekhaya lo Musa which houses and cares for babies, children and young adults affected by HIV/Aids Mitzvah School, tutoring disadvantaged students in their final year of schooling has consistently produced pass rates over 90% St Enda’s Secondary School, a secondary school in Joubert Park which the Group founded in one of its warehouses in 1985 Africa Community Trust provides food supplies to a soup kitchen in Katlehong and two nursery schools in La Rochelle. They collectively assist around 375 (2012: 400) underprivileged children, youth, especially those orphaned by HIV/Aids, child-headed families and displaced people. Transformation in South Africa Transformation of South African business is as important as the transformation of South African society itself. Business would be well advised not to approach transformation in a score-board type of fashion in which the ticking of boxes overrides the necessity to go beyond and understand the reason for, and the spirit of the transformation agenda. I am delighted with the Group achieving level 4 broad-based black economic empowerment contributor level status which is the result of extremely hard work and dedication. We are continuing to monitor the proposed changes to the requirements and will respond to these appropriately. Corporate social responsibility We see it as a business imperative to manage environmental, social and governance issues to ensure we operate efficiently, thereby achieving material cost savings and aiding the sustainability of the business. It is equally important to present the JD Group as an attractive investment for the investment community that has placed increasing focus on companies’ commitment to managing these material issues. The JD Group has been reporting in terms of Global Reporting Initiative (GRI) for some time already and appreciates the focus of G4 on the concept of materiality, moving away from a ‘tick-box’ approach to GRI compliance while introducing a more meaningful entrenchment of sustainability reporting. We believe our customers expect us to be good corporate citizens for them to be able to identify with the brand as one that cares for its community and the environment. With a footprint of more than 1 300 points of presence across southern Africa, our material environmental impacts are carbon emissions resulting from the use of electricity and fuel in our retail and fleet operations. During the year we completed our first Carbon Disclosure Project submission demonstrating our commitment on this front. Acknowledgements It is important that we have due recognition of the contribution made to the business by the directors. We are grateful to them and all our employees for the hard work and dedication shown over the years. Outlook Having concluded and bedded down the transactions that saw the JD Group becoming a subsidiary of the Steinhoff Group, as well as the acquisition of some Steinhoff businesses, it is now time for these initiatives to deliver the expected results. All indications at this stage are that JD Group is poised to realise the expected benefits from these recent changes and additions. Vusi Khanyile Chairman JD GROUP INTEGRATED REPORT 2013 << 23 GROUP REVIEW Chief Executive Officer’s report The JD Group is today more balanced and better poised for growth thanks to the clear delineation of the business into distinct focus areas. The past financial year to 30 June 2013 was a bitter-sweet one for the JD Group. It gives me great satisfaction to look back on the Group and all that we have been through: the relationships we have built, the partnerships we have forged and the incredible people who have made this business what it is today. The JD Group is blessed with a workforce that is dedicated to delivering exceptional customer service, and my executive team and I owe them a debt of gratitude. The operational bottlenecks that contributed to the current year’s lacklustre performance have been rectified and we expect operations to live up their full potential on the back of cost and operational efficiencies. Despite these setbacks, JD Group remains well positioned to grow profitably. The diversification strategy of JD during the past number of years has seen JD diversify into new areas of retail that provide additional legs to the business, and with that, new growth and expansion opportunities. The JD Group is today more balanced and better poised for growth thanks to the clear delineation of the business into distinct focus areas. Retail The implementation of the new enterprise resource planning (ERP) system was concluded during October 2013, completing the rollout of new capabilities that are expected to contribute to our furniture operations going forward. Incredible Connection and HiFi Corp saw operational and structural changes to drive both efficiencies and market positioning. Cost efficiencies have been achieved by collapsing the two brands’ back offices into a single function, while using the combined purchasing power to gain further cost benefits. This transformation of the businesses is ongoing, and work remains to be done to strengthen the positioning of these brands to deliver better returns in a market under considerable margin pressure. A key focus going forward is to continue improving utilisation of retail space without compromising on range or choice, which we have been able to achieve in selected stores delivering the resultant bottom line benefits. We continue to raise the value proposition in these stores by providing a full technology service that is designed to satisfy the needs of customers. The building materials and DIY business is still small in the context of the entire Group and therefore holds valuable growth potential, which has been illustrated in its first full-year contribution to the Group. In the forthcoming period we plan to capitalise further from the recently acquired Hardware Warehouse brand, applying the retail skills and experience we have built up in our other retail David Sussman CHIEF EXECUTIVE OFFICER 24 >> JD GROUP INTEGRATED REPORT 2013 businesses. We believe we can bring our financial services expertise to bear in this sector of the market as it has a similar customer type as in the furniture market. The same benefits and efficiencies are being applied to the other brands like Pennypinchers and Timbercity. Total dividend per share maintained at 232 cents which was supported by our high level of cash generation In line with the Group’s strategic focus to reduce the cost base and complexity in the business, the furniture retail brands were restructured into four clusters dedicated to the specific consumer/ market segments they serve, subsequent to year end. Consumer finance Our Consumer Finance business has continued to show strong growth despite the pressure on disposable income, and has managed to do so while keeping within conservative risk limits. Having said that, we continue to exercise the same caution in managing our risk profile and believe our risk model, back-end systems and loyal customer base are sufficiently robust to override concerns about the consumer credit environment. Automotive Retail The Unitrans Automotive retail business has delivered another strong performance in the past period. The acquisition of 19 automotive dealership properties during the year has bolstered the Group’s balance sheet. This transaction had little effect on the operations as these properties were already occupied by Unitrans Automotive. Management’s continued evaluation of acquisition opportunities resulted in the acquisition of the Reeds Motor Group in the Western Cape, adding to the scale of the business. Progress on strategy We are well on track to realise the benefits of our diversification strategy that relies on us to transfer our extensive furniture retail experience to other areas of the business. Footprint optimisation Our footprint was expanded during the year with the acquisition of Hardware Warehouse and the Reeds Motor Group. The Hardware Warehouse brand focuses on the rural building and housing market with concentration in the Eastern Cape province and we are excited about the growth prospects within this business. The acquisition of the Reeds Motor Group strengthens our representation in the Western Cape province and the integration of the business is progressing well. We have also been able to reduce some of our store sizes without compromising on turnover. This was the result of efforts ensuring that the right product range is available in stores to sufficiently meet customer demand. Our total footprint of 1 308 stores, dealerships and car rental outlets has increased slightly compared to the previous year. This includes a number of furniture store closures resulting from sustained poor performance. In response to this we are continually reassessing our footprint to ensure that each store is optimally located to deliver the best returns. Meeting customer demand through product and service differentiation We recognise how valuable our customers are to our business and have made them our number one priority. Without the trusted, long-term relationships that we have with our customers JD Group would not be the business it is today. To this end we have adopted the Art of Service culture to further entrench the importance of this central tenet of our business. This culture has introduced a new energy and respect for each other throughout the organisation as we focus on exceeding customer expectations. Throughout the Group we have also focused on fulfilling customers’ needs in a way that results in a tangible improvement in their lifestyles compared to merely maximising revenue. At Incredible Connection the launch of Techxperts is adding tremendous value to our customers’ experience in purchasing the right product to serve their needs, coupled with assistance on its installation and operation. The building materials and DIY stores are also positioning themselves as project partners, advising customers on projects in terms of product specifications, budgeting and financing of the project. This enables customers to complete DIY projects faster and in a cost-effective manner. A unique partnership has been forged with the Department of Human Settlements, representing an exciting development and a demonstration of the value that a group such as ours can add to the upliftment of people’s lives. Through this agreement, the contracts division will project manage certain mass housing projects JD GROUP INTEGRATED REPORT 2013 << 25 GROUP REVIEW / Chief Executive Officer’s report CONTINUED A key focus going forward is to continue improving utilisation of retail space without compromising on range or choice while also supplying construction materials directly to contractors for which the department reimburses them directly. Risk management JD Group not only supplies customers with lifestyle products but also provides customers with the means to better their lifestyles through our Consumer Finance business, providing responsible credit to customers. We continue to apply a conservative lending philosophy that has served us well. Our loan scoring, management and collections capabilities are today on a par with the best in the industry, giving us the confidence that we are sufficiently covered against unforeseen circumstances. We acknowledge that consumer spending is under pressure and disposable income remains a scarce commodity. Delivering required returns Notwithstanding the less than satisfactory performance over the past period, the total dividend per share was maintained at 232 cents which was supported by our high level of cash generation. This performance is expected to continue in the year ahead, particularly as large, capital-intensive projects such as the enterprise resource planning system and centralised distribution are completed. We are conscious of the fact that a project of this scale will take a significant amount of time to be bedded down and to perform at optimal levels, providing us with the anticipated benefits in terms of margin growth in the long term. Optimising retail efficiency The supply chain optimisation project, consisting of a new, streamlined network of 26 centralised distribution centres, is expected to deliver significant improvements in inventory management that will directly impact our supply chain costs and efficiencies. Further, the consolidation of the back office functions of Incredible Connection and HiFi Corporation will reduce overhead costs and improve our buying power. Product and market development Optimising property portfolio Our Consumer Finance business has successfully introduced diversified products and services throughout the Group, capitalising on our in-depth knowledge of our customers’ behaviour. In particular, the conclusion of a partnership with a number of African faith-based organisations for group funeral cover expands our customer base and represents various opportunities to the Group. We continue to evaluate our property strategy and holdings in order to deliver the best returns at acceptable risk levels. Our strategy is predicated on creating value and reducing operating expenses in both owned and rented properties. 26 >> JD GROUP INTEGRATED REPORT 2013 Our property portfolio has grown significantly following the acquisition of 19 automotive dealerships, as mentioned previously. Skills and talent management As already stated, our people are the real engine of this business and we therefore continue to invest in their skills and the strong pool of talent that help us to continue building this business. More than 260 000 hours of training was provided to employees during the year. Biophysical environment Our initiatives to reduce the impact of our operations on the environment are progressing well with benefits in the form of cost savings becoming evident. In particular, the centralised distribution centres resulted in a significant rationalisation of our delivery vehicle fleet, resulting in a reduction in the use of fuel, and by implication, carbon emissions. Looking forward We’re well poised to look back on the past and start benefiting from all the various strategic initiatives and investments of the past few years. I know we have the right people, processes, infrastructure and products in place. There is no lack of support for our brands, and the only way we can grow is by growing our market share which can only come from offering the customer a real value proposition that goes beyond prices. Finally, I would like to express my gratitude to all members of the Executive committee and Board for their tremendous support during the year. David Sussman Chief Executive Officer JD GROUP INTEGRATED REPORT 2013 << 27 GROUP REVIEW Chief Financial Officer’s report Highlights and key features EBITDA of R2,2 R1,8 billion – 10 months: 30 June 2012 billion R2,0 billion – 12 months: 30 June 2012 Operating cash flow of R1,6 billion R777 million – 10 months: 30 June 2012 Headline earnings per share of 395 385 cents – 10 months: 30 June 2012 cents 441 cents – 12 months: 30 June 2012 Provision on loan book increased to R966 million R557 million – 12 months: 30 June 2012 Introduction Following the Group’s change in year end in 2012, the results as included in the audited financial statements for the year ended 30 June 2013, are presented for the 12 months ended 30 June 2013 (FY13) with comparative results for the 10 months ended 30 June 2012 (FY12). To enable improved comparability, the commentary included in this report compares the FY13 results and performance to the 12-month comparable period ended 30 June 2012. R millions Revenue Operating profit before capital items Capital items EBITDA 12 months ended 30 June 2013 12 months ended 30 June 2012 10 months ended 30 June 2012 32 210 29 885 25 284 1 387 1 499 1 306 (356) (12) (10) 2 205 2 011 1 752 632 959 836 395,2 440,8 384,5 Attributable earnings Headline earnings per share (cents) Ongoing pressure on the disposable income of customers and increased debt-to-income levels are continuing to put the consumer under strain. In response to this, the Group applied a more conservative lending strategy and this ultimately placed pressure on the Group’s retail sales. Restatement of comparatives In the prior year, the Income Tax Act was amended to state that capital gains tax would in future be calculated at an inclusion rate of 66%. Despite the legislation change only being promulgated subsequent to the year end, IAS 12, Income Tax, requires deferred tax to be measured at tax rates expected to apply when the asset is realised or the liability settled, based on the tax rates substantively enacted by the end of the reporting period. Deferred tax on certain intangible assets was incorrectly raised at the previous inclusion rate of 50%. The deferred taxation was restated at the correct inclusion rate which resulted in a prior year restatement of taxation and deferred taxation of R55 million. The restatement had the following effect on comparative amounts: Jan van der Merwe CHIEF FINANCIAL OFFICER 28 >> JD GROUP INTEGRATED REPORT 2013 R millions Amounts as restated Amounts as previously reported Taxation 405 350 Deferred taxation liabilities 716 661 4 529 4 584 Retained income Operating performance The segmental revenue and operating profit breakdown detailed in the charts below, illustrate the contribution by the different business units. Customers of the Furniture Retail segment were under greater financial pressures during the year as their disposable income levels reduced and their debt-to-income levels increased. In line with the Group’s conservative lending strategy, the average credit sale acceptance rate decreased by 2,3% in FY13 as a result of stricter credit-granting criteria adopted and fewer customers qualifying for credit due to increased indebtedness. This affected retail sales growth. The consumer electronics market also experienced difficult trading conditions as a number of their product lines have become highly commoditised in the market. This trend placed pressure on the average selling price. The building materials and DIY operations continued its good performance, which was bolstered by the acquisition of Hardware Warehouse during the second half of the financial year. REVENUE (%) Retail operations 38% Consumer Finance 15% Automotive 47% Consumer Finance The Consumer Finance revenue increased from R3,8 billion to R4,8 billion. The revenue of the Consumer Finance segment comprises insurance product income, finance charges earned, as well as initiation and service fees earned on loans granted. Despite the reduced credit approval rates, the total loan book increased from R7,2 billion to R9,7 billion which supported the strong growth in revenue. Automotive The Automotive segment’s revenue grew at a healthy rate of 8,1% to R15,5 billion. A portion of the growth is as a result of the acquisition of the Reeds Motor Group in December 2012 (four dealerships). In a market where sales are negatively impacted by longer vehicle replacement cycles, sales were also boosted by a good performance in parts and servicing. OPERATING PROFIT (%) Operating profit The Group’s operating profit reduced to R1 billion (2012: R1,5 billion). EBITDA, however, increased by 9,6% to R2,2 billion. Retail operations 22% Consumer Finance 50% Automotive 28% Revenue The Group’s revenue increased by 7,8% to R32,2 billion (2012: R29,9 billion). Retail operations Revenue in this segment, comprising the furniture, consumer electronics, appliances and building materials and DIY operations, increased by 2,4% to R12,6 billion (2012: R12,3 billion). Merchandise sales increased by 2% to R11,6 billion. The remainder of the revenue comprises delivery fees and commissions received from the Consumer Finance segment. Operating expenses for the year increased by R1,2 billion, on a comparable basis, to R9,0 billion. Apart from the normal inflationary increases in employee and occupancy costs, the increase includes duplicated implementation costs (R74 million), additional depreciation (R140 million) and an impairment charge of the enterprise resource planning (ERP) system (R345 million). At year end, the carrying value of the ERP system was compared to its replacement value which resulted in an impairment charge. Retail operations Gross margins in the Retail business were maintained at 30%. However, operating profit reduced from R542 million to R383 million at an operating margin of 3,0% (2012: 4,4%). The main contributing factors to the decrease are duplicated implementation costs as well as increased occupancy and refurbishment costs. Duplicated costs were incurred due to the continued implementation of infrastructure investments in the furniture chains, including the centralised distribution centres (CDCs). These duplicated costs amount to approximately R74 million and include distribution, transition, occupation and employment costs. The implementation of the ERP system was completed during October 2013. The time JD GROUP INTEGRATED REPORT 2013 << 29 GROUP REVIEW / Chief Financial Officer’s report CONTINUED required for bedding down the system and processes will result in some continued duplication of operating costs in FY14, whereafter the anticipated savings from these investments will be realised. Increased occupancy costs were as a result of HiFi Corp selectively moving stores into high-foot traffic shopping centres. to a total of R3,1 billion, between October 2012 and May 2013 at floating interest rates varying between 65 and 183 basis points above the three-month Jibar rate. We have now achieved our objective of having diversified sources of funding, with reduced reliance on only bank funding as illustrated in the chart below. Consumer Finance The Consumer Finance business reported increased profits despite the deteriorating financial position of the target market consumer and the stricter lending criteria which resulted in reduced credit approval rates. Operating profit of the Consumer Finance segment increased by 10% to R862 million. The funding structure of the Group is driven by the needs of three distinct streams: • The retail segment that requires working capital facilities to fund through-the-cycle mismatches between stock and creditors • Our property group (included in the Corporate segment) housing all the strategic property assets, including the CDCs, Automotive dealerships and office buildings • The Consumer Finance segment that houses all the loans granted. Automotive Although there was pressure on consumer spending the Automotive segment successfully maintained its operating margin of 3,0% at similar levels to the prior year (2012: 3,3%). Statement of financial position The management of the Group’s financial position remains a top priority due to the increased funding that was required during the year. The summarised statement of financial position is detailed below: R millions Total assets Shareholders’ equity Total liabilities Net asset value per share (cents) 2013 2012 23 134 19 532 9 141 8 881 13 993 10 651 4 013 4 075 The Retail segment is funded through general banking and other short-term funding facilities. The long-term debt of the Group is utilised to fund the longer-term assets of the property investments and the Consumer Finance business. Funding metrics R millions 2013 2012 Shareholders equity 9 141 8 881 Net debt 6 767 3 100 Gearing – Net debt to total shareholders’ equity – Group • Consumer Finance • Remaining segments 74% 35% 132% 84% 28% 10% 4,5 8,0 Interest cover Capital structure 3,1 1,5 7,4% 8,2% Interest-bearing debt to EBITDA JD Group’s debut Domestic Medium Term Note (DMTN) issue was well received by the market and the Group raised notes, amounting 2013 (%) 2012 (%) Banks 29% Banks 52% DMTN 43% Convertible bond 22% Convertible bond 13% Other capital markets 26% Other capital markets 15% 30 >> JD GROUP INTEGRATED REPORT 2013 Average cost of funding Repayment profile The Group’s repayment profile (capital, excluding interest) is detailed below and indicates that the Group has a low risk of re-financing: REPAYMENT PROFILE (R) 1 200 1 107* 1 022# 1 000 600 FY14 FY15 158 FY17 Q4 Q3 Q1 Q2 30 Q4 Q3 Q1 Q4 Q3 Q1 Q2 FY16 Q2 81 57 72 Jun Apr Feb 171 50 24 15 Mar Dec Oct Nov Jul Aug Jun Apr May Feb 74 Jan 74 32 Jan Dec Oct Nov Jul 0 200 108 72 32 22 50 Sep 88 Aug 200 300 274 250 Sep 217 382 365 355 273 May 400 400 Mar Debt to income 858 800 FY18 * Includes R1 billion DMTN. # Includes R1 billion Convertible Bond. Cash flow The Group continues to generate strong cash flows, highlighted by the increase in cash generated by operations from R777 million to R1,6 billion. R millions 2013 2012 Cash generated by trading 1 874 1 651 (296) (874) Increase in working capital Cash generated by operations 1 578 777 Net increase in instalment sale and loan receivables (2 478) (1 332) (167) (57) Taxation and dividends paid (1 171) (195) Net additions to property, plant and equipment (1 180) (1 108) Net interest paid Acquisition of business Financing activities Other Net (decrease)/increase in cash and cash equivalents (304) (105) 3 000 2 046 (10) 149 (732) 175 Credit risk The Consumer Finance credit risk is managed by a Credit Risk committee that meets on a monthly basis. The Group manages and grants credit based on a combination of empirically developed applications, behaviour and credit bureau scoring models. These models (and accompanying business rules) are reviewed, approved by the Credit Risk committee and updated on an ongoing basis. Credit is therefore granted based on the Group’s appetite for risk and within the ambit of relevant regulations. Our third generation behaviour scorecards, in addition to the information sourced from the credit bureau, enable the Group to measure the credit risk of customers during the application phase with a higher degree of sophistication, further reducing our credit risk. The Group allocates all customers into 13 (2012: 12) possible credit risk grades (RG) based on the Bureau and the internal behaviour scores. The Group considers RG0 to RG3 as high-risk customers, RG4 to RG6 as medium-risk customers and RG7 to RG13 as low-risk customers. The loan book, before credit impairments, has grown by R2,5 billion, consisting of R1,0 billion in secured loans and R1,5 billion in unsecured loans. The growth rate in unsecured loans decreased during the year, as a result of the pressure on consumers and the stricter qualification criteria applied by the Group. Unsecured loans grew by R1,0 billion in the first half of the year and by only R0,5 billion during the second half. In line with the Group’s loan provision methodology, this growth, and deterioration of credit quality, in particular the growth in unsecured loans which require higher provisioning, resulted in debtors’ cost increasing to R914 million. Monthly secured loan collection rates were also impacted by the deteriorating financial position of consumers, decreasing to 7% (FY12: 8%). At year end the impairment provision of R966 million (FY12: R557 million) represented approximately 9,9% (FY12: 7,7%) of the book and is in line with the Group’s loan provision methodology. The graphs which follow illustrate the percentage of new business granted to customers per risk grade, and indicate the conservative JD GROUP INTEGRATED REPORT 2013 << 31 GROUP REVIEW / Chief Financial Officer’s report CONTINUED lending strategy that the Group adopted during the year. The percentage of new furniture loan customers in the low-risk grade increased. In the personal loan space, we do not grant any unsecured credit to high-risk customers and also exclude customers in the four highest risk grades from personal loan disbursement. In the last quarter of the year, the disbursement of new unsecured loans to low-risk customers increased to approximately 70%. High risk Medium risk High risk Low risk Medium risk Q4-2013 Q3-2013 Q2-2013 Q1-2013 0 Q4-2012 10 0 Q3-2012 20 10 Q2-2012 30 20 Q4-2013 40 30 Q3-2013 50 40 Q2-2013 60 50 Q1-2013 70 60 Q4-2012 80 70 Q3-2012 90 80 Q2-2012 90 Q1-2012 100 Q1-2012 PERSONAL LOANS (%) FURNITURE LOANS (%) 100 Low risk Disbursements of unsecured personal loans is also focused on existing customers with a known risk profile and repayment profile. New customers Existing customers 32 >> JD GROUP INTEGRATED REPORT 2013 Furniture credit Personal loans Q4-2013 Q3-2013 Q2-2013 Q1-2013 0 Q4-2012 10 0 Q3-2012 20 10 Q4-2013 30 20 Q3-2013 40 30 Q2-2013 50 40 Q1-2013 60 50 Q4-2012 70 60 Q3-2012 80 70 Q2-2012 90 80 Q1-2012 90 Q2-2012 ACCEPT RATES (%) 100 Q1-2012 PERSONAL LOANS – NEW VS EXISTING CUSTOMERS (%) 100 The average credit term of the furniture loans at just over 25 months is in line with 2012. Personal loans credit term is limited to a maximum of 24 months. FURNITURE LOANS PERSONAL LOANS 7 500 7 000 28 12 000 28 27 11 000 27 10 000 26 6 500 26 9 000 25 Average deal size Average loan amount Debtors’ costs included in the statement of comprehensive income is categorised between the change in the credit impairment provision and actual bad debts written off. 2013 2012 Increase in provisions 409 12 Bad debts written off 505 499 Total debtors’ costs 914 511 Impairment provision 966 557 Although we have adopted a more conservative lending strategy during the year, the debtors’ costs as well as the impairment provision increased significantly during the year. The increase in the impairment provision is a combined result of the growth in the loan book as well as the deterioration of the credit quality of our customers. Impairment provision R millions Balance at 30 June 2012 Increase due to growth in the book Furniture loans Personal loans 473 84 557 62 129 191 Q4-2013 Q3-2013 Q1-2012 Average sales term R millions 22 Q2-2013 5 000 Q1-2013 22 23 Q4-2012 6 000 Q3-2012 23 Q4-2013 Q3-2013 Q2-2013 Q1-2013 Q4-2012 Q3-2012 Q2-2012 Q1-2012 5 000 24 7 000 Q2-2012 5 500 Rands 24 8 000 Average sales term Conclusion The over-extended consumer and challenging trading environment will most likely continue into the foreseeable future. The Group will nevertheless focus on growing market share while protecting margins, conservative credit-granting, responsible lending and intensive cost containment. We will also continue our focus on the strength of the Group’s statement of financial position, including the sources and pricing of funding, the recoverability of the loans receivable and the effective utilisation of our property investments. The implementation of the ERP system, centralisation of distribution and optimisation of the Group’s store footprint is nearing completion, enabling the Group to realise the benefits of these significant investments in the coming years. Total Increased due to credit quality 157 61 218 Balance at 30 June 2013 692 274 966 Jan van der Merwe Chief Financial Officer JD GROUP INTEGRATED REPORT 2013 << 33 Months 6 000 Months Rands 25 OPERATIONAL REVIEW Retail 1 193 retail stores HIGHLIGHT: Acquisition of Hardware Warehouse with 17 stores Footprint optimisation HIGHLIGHT: Successful launch of Techxperts by Incredible Connection Product and service differentiation Optimising retail efficiency HIGHLIGHT: Implementation of an additional 12 centralised distribution centres during the year 137 91 34 >> JD GROUP INTEGRATED REPORT 2013 130 169 111 159 THEO DE KLERK / MANAGING DIRECTOR: STEINBUILD MARCO VAN NIEKERK / CHIEF EXECUTIVE: CONSUMER ELECTRONICS AND APPLIANCES Retail key features Group contribution % 2013 2012* Revenue (Rm) 38 12 562 12 312 Operating profit (Rm) 22 383 542 Stores 91 1 193 1 186 – 828 640 821 240 59 16 399 14 917 Retail square meterage Employees * 2012 Furniture and Cash Retail segments have been combined and are presented for the 12 months ended 30 June 2012. PAT KIMMINCE / CHIEF EXECUTIVE: FURNITURE During the year 12 centralised distribution centres (CDCs) were implemented, each serving their own respective network of furniture stores. The past reporting period could be described as a year of two halves, with the promise shown in the first being eroded in the second as the implementation of the new centralised distribution and enterprise resource planning (ERP) system initially hindered, rather than boosted, performance. Trading conditions were challenging in the furniture market in the year under review. The economy was taking strain and our customers, who are heavily influenced by food and transport costs, were put under greater pressure as those continued to rise. The consumer electronics market has undergone a dramatic shift over the past five years that has seen previously high-end products become commoditised at a rate never seen before. This has led to significant margin pressure across the board, resulting in focused cost containment. JD now has a broader reach into the building materials and DIY market following the acquisition of the Hardware Warehouse business during the year. This acquisition provides access to the lower LSM market, as well as giving the Group a wider geographic reach, particularly in the rural areas. 197 17 36 69 17 28 7 25 and other JD GROUP INTEGRATED REPORT 2013 << 35 Footprint optimisation The furniture market in provinces like Gauteng and the Western Cape has become overtraded over the years with numerous new shopping centres being opened. This has fragmented the critical mass of customers in some of these centres and resulted in the closure of some JD stores in these provinces. Conversely other provinces are less competitive due to reduced access to shopping centres and lower occupancy and operational costs. The lower to middle LSM customer groups in these areas are also less affected from an over-indebtedness perspective representing opportunities for the Group to expand further in these areas. The mass emerging market is also where higher numbers of customers are. In response to the conditions mentioned above, more than 20 stores were closed in the Gauteng and Western Cape provinces and 15 stores opened in the Eastern Cape, KwaZulu-Natal and Mpumalanga provinces, bringing the total number of furniture stores to 1 011. Stores with sustained poor performance were also closed during the year. The Group’s Incredible Connection and HiFi Corp number of stores has remained largely unchanged, although space utilisation has been improved without impacting range or choice of product categories. The acquisition of the Hardware Warehouse business resulted in the Group increasing its store footprint in the Eastern Cape and Mpumalanga by 17 stores. This business focuses on the rural building and housing market and provides JD with an opportunity to strengthen its position within this market. The Hardware Warehouse brand has a strong presence in these under-serviced regions and prospects exist to grow the store footprint in the next financial year in Limpopo and KwaZulu-Natal. Meeting customer demand through product and service differentiation In the furniture chains the Group’s differentiating factor has always been the strength of our relationship with our customers. The Art of Service culture is continuing to provide benefits to the Group in terms of reserve opportunities. Initiatives are underway to review product ranges across brands to identify opportunities to optimise the Group’s furniture product offering. The ever-changing world of consumer electronics demands that the Group offers the latest technologies and trends in the market. Incredible Connection is therefore continually adapting its stockmix to reflect these changes, but also adapting to customer buying behaviour in order to remain relevant to the market. HiFi Corp is re-establishing itself as a provider of home appliances, entertainment and technology products, focusing on value pricing. During the year three stores were relocated into high-traffic shopping centres, appealing to a different market as opposed to destination shopping. In line with the JD Group’s philosophy of increasing the value proposition by selling solutions rather than simply products, some 36 >> JD GROUP INTEGRATED REPORT 2013 exciting new schemes and services have been introduced. One of these is the ‘project partner’ service that is offered to customers to assist them in the completion of building and DIY projects. This includes costing of projects and advising customers on the correct grade of materials to be used which will best service their needs. Investments have also been made in value-added equipment for all stores so that materials can be cut, sized and finished on-site. This is an invaluable service to smaller contractors and homeowners who do not have the means or equipment to do this. Towards the end of the year financial services products were rolled out to qualifying customers undertaking building or renovations. This is a tremendous value-add for customers and represents an additional source of revenue for the business. Providing the onestop service, enhanced with the credit offering, allows customers to complete projects faster, thereby helping people to live better, sooner. Optimising retail efficiency and property portfolio to maximise margins During the year 12 centralised distribution centres (CDCs) were implemented, each serving their own respective network of furniture stores. A further four CDCs will be implemented during the next financial year, bringing the total number of CDCs to 30. The new ERP platform was also implemented in 15 of these CDC networks. This process, although challenging at times, became easier with every implementation and the Group is confident that this, together with the ERP platform will result in new levels of operational efficiencies becoming evident in the next reporting year. In addition to efficiency gains, further cost reductions are expected through the rationalisation of stockholding, physical resources and the economies of scale this will bring. The continued pressure on margins of consumer electronics and appliances has resulted in management focusing on cutting costs and driving efficiencies. The back-office functions of the Incredible Connection and HiFi Corp chains have been consolidated, including purchasing, human resources and finance while retaining chainspecific marketing and planning functions. Incredible Connection has implemented strategies to reduce exposure to low-margin products. One strategy in this regard is to encourage customers to buy online and to collect their purchases in-store (click and collect). This enables the selling of value-added services such as extended warranties, services, accessories which carry higher margins. The introduction of Techxperts has proven successful in providing expert advice to customers on which products to purchase as well as after-sales support in the form of technical assistance. Delivering required return to shareholders The Retail business increased merchandise sales by 2% to R11,6 billion during the year with gross margins being maintained at 30%. The implementation of the ERP system and CDCs resulted in duplicated costs of approximately R74 million and included distribution, transition, occupation and employment costs. At year end the carrying value of the ERP system was compared to its replacement value and an impairment of R345 million had to be recognised. The impact of these items resulted in a 29% decrease in operating profit of R383 million. Skills and talent management As painful and disruptive as the implementation of the new CDCs and ERP system have been for the furniture chains, it has created a tremendous opportunity for employees to undergo a massive learning exercise in dealing more effectively with large-scale change interventions. For 9 500 employees, the new system has also provided an opportunity to upgrade their skills on a system that is recognised and utilised the world over. At Incredible Connection we have invested heavily in providing our employees with the best sales and product training to enable them to provide customers with expert advice through the in-store Techxperts initiative. This initiative has proven very successful as it provides customers with support from selecting the right product, to exploring its features and capabilities, together with after-sales support in the form of installation and set up in the customer’s home. SteinBuild operates a modular retail management training programme accredited by the Wholesale and Retail Seta which produces degreed graduates after completing a three-year course. In the past reporting period, fourteen store managers completed and received this certification. In addition, ongoing in-store customer and product training are undertaken to ensure that employees are empowered to consult with customers and not merely to act as sales agents. Incredible Connection continues with its responsible disposal programme for electronic components, batteries and printer cartridges. Recently, a partnership was entered into with the Swop Kit initiative that pays customers a nominal fee for their old electronic equipment, which is then refurbished and sold into other emerging markets. Looking forward Externally, the economic outlook for the year ahead shows little growth in the furniture and consumer electronics and appliances retail markets. The Group’s focus for the year ahead will be on growing market share through realisation of the benefits of the newly implemented infrastructure driving efficiencies and to strengthen margins. The Group is at the end of a massive centralised distribution and new ERP system rollout programme, which has required considerable investment of time and operational resources that can now be directed fully to the business at hand. The acquisition of Hardware Warehouse presents exciting growth opportunities for the Group, not only into new geographies but also in reaching new customers through other services delivered through the JD Group. Biophysical environment While energy-saving measures have been introduced where possible and practicable, the consolidation of the supply chain into the centralised distribution model will go far in reducing the Group’s impact on the environment. An example of this is the logistic fleet being reduced from more than 1 000 vehicles to approximately 400. This has a significant effect on fuel usage and the Group’s carbon footprint. JD GROUP INTEGRATED REPORT 2013 << 37 OPERATIONAL REVIEW 3 contact centres employing more than 2 500 agents Consumer Finance HIGHLIGHT: Strong growth in operating profit HIGHLIGHT: Product diversification HIGHLIGHT: Implementation of operating platform 38 >> JD GROUP INTEGRATED REPORT 2013 Delivering required return to shareholders Product and service differentiation Risk management JD Group Front_V1_02Oct_7492 BENNIE VAN ROOY / CHIEF EXECUTIVE OFFICER CONSUMER FINANCE RENEÉ GRIESSEL / CHIEF EXECUTIVE OFFICER JDG INSURANCE Consumer Finance key features Group contribution % 2013 Revenue (Rm) 15 4 809 3 825 Operating profit (Rm) 50 862 784 – 3 3 23 6 304 6 671 Contact centres Employees 2012* * 2012 Financial Services and Blake segments have been combined and are presented for the 12 months ended 30 June 2012. PHILIP KRUGER / CHIEF EXECUTIVE OFFICER JD FINANCIAL SERVICES The Consumer Finance business reported strong balance sheet growth in a tough economic and operating environment. Particularly encouraging was the expansion in the range of services and products provided to our customer base. The past financial year has been successful on the back of growth in the total loan book from R7,2 billion to R9,7 billion. Both unsecured and furniture loans grew strongly during the year, although growth rates slowed during the last six months. We have taken advantage of the strong relationship with both our retail partners and consumer base, to further grow and diversify the business, which has resulted in substantial growth across all revenue lines. We have been successful in containing costs, in an environment where increased volumes require additional resources to effectively execute on the credit management processes. JD GROUP INTEGRATED REPORT 2013 << 39 Meeting customer demand through product and service differentiation Matching demand with the consumer’s ability to honour the repayment of loans is a constant focus for the business. In addition, product diversification has been a key development area during the year, with the launch of the embedded funeral benefit in our life insurance policy and the launch of a new loan product in HiFi Corp, Incredible Connection and SteinBuild. A dedicated social media development team was established in Blake, to take advantage of the latest internet-based communication channels. This unit is also starting to develop e-commerce platforms for the various retail brands to bring the JD Group firmly in line with prevailing online shopping trends. Risk management Risk management is at the core of the division’s operations. Consumers are under increasing pressure resulting from an oversupply of credit extended to the Group’s customer base. This resulted in reduced approval rates and lower collection rates. In line with the concerns about the state of household debt, the Group has seen an increase in the growth of delinquencies. The Group has maintained its cautious approach to credit granting by further tightening the affordability rules adopted in determining the net disposable income of a customer when assessing an application for credit. The Group’s unsecured loan strategy is still focused on JD Group’s existing customer base which the Group has granted credit to and collected from for a period of almost 30 years now. Two-thirds of unsecured loans have been granted to existing customers, which provides an acceptable level of comfort in the quality of the book. The absolute increase in the provision ratio is representative of the fact that there has been an increase in delinquencies. In the period under review the average loan size and term have been maintained in line with the Group’s conservative credit granting approach. Lending criteria were further tightened in the course of the year by being more selective in some of the consumer categories that represent greater risk. The maximum unsecured loan amount for which certain of our customers qualify was, as a 40 >> JD GROUP INTEGRATED REPORT 2013 result, reduced for certain risk categories. The impairment provision was increased to R966 million from R557 million in the prior period, representing 9,9% of the loan book. Future growth strategies will be aimed largely at the existing customer base, capitalising on the familiarity with customer behaviour, enabling quality growth in the loan book. There are a number of pending and proposed changes to the regulatory environment that may materially affect the Consumer Finance business. Management is cognisant of the changes and is taking the necessary measures through active engagement with regulators. Product and market development In addition to diversifying the customer base, the Consumer Finance business has also been developing capabilities to offer a diversified product suite. One way in which this is being put to the test is through a pilot credit offering to the Hardware Warehouse chain. One of the highlights of the year was the conclusion of partnership agreements with a number of African faith-based organisations for which the Group’s insurance business has been granted preferred supplier status for group funeral cover. This exposes the Group to a new potential distribution channel that can be used to further support the rest of the Group and be a source of business for the consumer finance component. Collection optimisation There has been a deterioration in the Group’s collection performance. The quality of the loan book is, however still healthy, providing a solid base from which to continue to grow the business. Management is proactively managing this by the re-engineering of its collection strategy and process by involving retail branches more effectively and making more use of external debt collectors. Delivering required return to shareholders Key financial and performance ratios 2013 % 2012 % Return on equity 25 26 Provision ratio 10 8 Income yield 55 59 Debtors’ cost as a percentage of the average book 12 8 Skills and talent management Talent management and skills development have remained a top priority of the division. In this regard all our store staff been subjected to training programmes relating to the implementation of the new loan management platform VisionPLUS. Ongoing management and leadership training has also contributed to the skills development initiatives of operational and contact centre staff. Looking forward Management is encouraged by the growth and progress achieved in the past reporting period. This positions the business for further growth in the year ahead despite the difficult economic climate and pressure on consumers. Management expects to take advantage of new products and services that are available to our customer base without significantly changing the risk profile of the business. JD GROUP INTEGRATED REPORT 2013 << 41 OPERATIONAL REVIEW Automotive HIGHLIGHT: Acquisition of the Reeds Motor Group including four dealerships HIGHLIGHT: Maintained margins in a challenging operating environment HIGHLIGHT: Apprenticeships currently offered to 226 employees 42 >> JD GROUP INTEGRATED REPORT 2013 32 car rental outlets 83 dealerships Footprint optimisation Delivering required returns Skills and talent management BRYNN STEPHENSON / MANAGING DIRECTOR Automotive key features Group contribution % 2013 Revenue (Rm) 47 15 504 14 348 Operating profit (Rm) 28 472 468 – 83 80 18 5 051 4 538 Dealerships Employees 2012* Progress has been made towards employing a dynamic logistics and stock management process that enables the business to meet customer demand more effectively. * 12 months ended 30 June 2012. Despite the satisfactory results delivered by the Unitrans Automotive business for the period, the past financial year was characterised by pressure on consumer spending resulting in a trend of customers buying down in terms of new vehicles. The replacement cycles of vehicles are also becoming longer, negatively impacting new vehicle sales with some solace provided by stronger performance in parts and servicing. Considering the resultant pressure on margins, it is pleasing that these were largely maintained. The Hertz car rental business is on the road to recovery with the restructuring of management resulting in promising performance and improved employee morale. JD GROUP INTEGRATED REPORT 2013 << 43 Footprint and property optimisation The footprint was expanded with the acquisition of the Reeds Motor Group in December 2012. This acquisition provides a stronger presence in the Western Cape with its four motor dealerships. Two dealerships were consolidated in KwaZulu-Natal, bringing the total number of dealerships at year end to 83. During the year JD Group purchased 19 automotive dealership properties from Steinhoff International Holdings Limited in exchange for shares in JD. These properties were already occupied by Unitrans Auto and the transaction merely placed these properties under JD Group’s control. potential. Dealerships are autonomously managed with a focus on bottom-line profit, empowering dealerships to be responsible for their own cost containment and profitability. Delivering required return to shareholders The Automotive business grew revenue 8,1% on a comparable basis to R15,5 billion and maintained margins at 3%. Despite this solid performance, the market conditions and shift to entry-level buying kept the operating profit under pressure, growing slightly to R472 million. Skills and talent management Meeting customer demand through product and service differentiation The established manufacturers such as Toyota, Volkswagen and Renault have responded to the entry of cheaper motor vehicles into the market by lowering their price points with the introduction of competitively priced models such as the Etios, Vivo and Sandero. This response had a positive impact on the Group’s sales as these brands feature prominently in the Group’s stable of dealerships. Unitrans Auto offers its employees various training and development opportunities and understands the importance of having an adequately skilled workforce in place. During the year more than 58 000 hours of training was provided to employees. Motor and Diesel apprenticeships, accredited by the Manufacturing, Engineering and Related Services Sector Education and Training Authority (Merseta), are currently being offered to 226 employees within the business. Optimising retail efficiency and to maximise margins Biophysical environment Progress has been made towards employing a dynamic logistics and stock management process that enables the business to meet customer demand more effectively, with the added benefit of improved cost containment. Dealerships are also provided with comprehensive support through centralised specialist skills and know-how to ensure that each dealership operates to its full The energy efficiency programme, in partnership with the Eskom Standard Product Project, was initiated in the 2012 financial period. The programme involves the audit of facilities to identify inefficient lighting and, should a business case exist, lighting is replaced with a rebate receivable from Eskom on the cost incurred. To date, 64 dealerships have been audited with 43 being upgraded. 44 >> JD GROUP INTEGRATED REPORT 2013 As part of the business’s environmental initiative, dealerships make use of certified waste recyclers and, to facilitate full disclosure regarding waste generation, are registered on their appropriate authority’s waste information system. Looking forward The Group’s current dealership footprint, with substantial geographic and brand coverage, stands it in good stead in the year ahead. In the forthcoming year, management will continue to assess opportunities for expanding this footprint. JD GROUP INTEGRATED REPORT 2013 << 45 FINANCIAL STATEMENTS Contents annual financial statements 47 Directors’ approval of the audited financial statements 48 Independent auditor’s report 49 Certificate by Company Secretary 50 Directors’ report 53 Audit committee report 57 Definitions 58 Accounting policies 66 Group statement of comprehensive income 67 Group statement of financial position 68 Group cash flow statement 69 Group statement of changes in equity 70 Segmental analysis 72 Notes to the Group financial statements 104 Company financial statements 106 Notes to the Company financial statements 109 Analysis of shareholders 110 Subsidiaries 46 >> JD Group Integrated Report 2013 Directors’ approval of the audited financial statements Responsibility for the audited financial statements The directors are responsible for the preparation, integrity and objectivity of audited financial statements that fairly present the state of affairs of the Group and the Company at the end of the financial year, the income and cash flow for that year and other information contained in this annual report. To enable the directors to meet these responsibilities: • The Board and management set standards and management implements systems of internal control, accounting and information systems aimed at providing reasonable assurance that assets are safeguarded and the risks of error, fraud or loss are reduced in a cost-effective manner. These controls, contained in established policies and procedures, include the proper delegation of responsibilities and authorities within a clearly defined framework, effective accounting procedures and adequate segregation of duties • The Group’s outsourced internal audit function, which operates independently and unhindered and has unrestricted access to the Audit committee, appraises, evaluates and, when necessary, recommends improvements in the systems of internal control and accounting practices, based on audit plans which take cognisance of the relative degrees of risk of each function or aspect of the business • The Audit committee, assisted by the combined assurance providers, plays an integral role in assessing matters relating to financial internal control, accounting policies, reporting and disclosure. To the best of their knowledge and belief, based on the above, the directors are satisfied that no material breakdown in the operation of the systems of internal control and procedures has occurred during the year under review. The Group consistently adopts appropriate and recognised accounting policies. The audited financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS), the SAICA Financial Reporting Guide as issued by the Accounting Practices Committee and the Financial Reporting Pronouncements as issued by the Financial Reporting Standards Council, the JSE Listings Requirements and the requirements of the Companies Act of South Africa. The report has been prepared using accounting policies that comply with IFRS which are consistent with those applied in the financial statements for the 10-month period ended 30 June 2012, except for the adoption of accounting standards and interpretations that became effective during the current year. The adoption of these standards had no material impact on the Group. The directors are of the opinion that the business will be a going concern for the foreseeable future, and accordingly, the annual financial statements are prepared on a going concern basis. It is the responsibility of the independent external auditors to express an opinion on the audited financial statements. Their report to the shareholders of the Company is set out on page 48. Approval of the audited financial statements The directors’ report and the audited financial statements, which appear on pages 50 to 115, were approved by the Board of directors on 26 August 2013. ID Sussman Chief Executive Officer JHN van der Merwe Chief Financial Officer JD Group Integrated Report 2013 << 47 FINANCIAL STATEMENTS Independent auditor’s report To the shareholders of JD Group Limited We have audited the annual Group financial statements and financial statements of JD Group Limited set out on pages 58 to 111, which comprise the consolidated and separate statement of financial position as at 30 June 2013, the consolidated and separate statement of comprehensive income, the consolidated and separate statement of changes in equity and consolidated and separate statement of cash flows for the year then ended, and the notes, comprising a summary of significant accounting policies and other explanatory information. Directors’ responsibility for the financial statements The Company’s directors are responsible for the preparation and fair presentation of these financial statements in accordance with International Financial Reporting Standards and the requirements of the Companies Act of South Africa, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Auditor’s responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the Group financial statements and the financial statements of JD Group Limited present fairly, in all material respects, the consolidated and separate financial performance and its consolidated and separate financial position as at 30 June 2013, and its consolidated and separate cash flows for the year then ended in accordance with International Financial Reporting Standards and the requirements of the Companies Act of South Africa. Other reports required by the Companies Act As part of our audit of the financial statements for the year, we have read the directors’ report, the Audit committee’s report and the Secretary’s certificate for the purpose of identifying whether there are material inconsistencies between these reports and the audited financial statements. These reports are the responsibility of the respective preparers. Based on reading these reports we have not identified material inconsistencies between these reports and the audited financial statements. However, we have not audited these reports and accordingly do not express an opinion on these reports. Deloitte & Touche Registered auditors Per B Escott Partner 26 August 2013 National Executive: LL Bam Chief Executive AE Swiegers Chief Operating Officer GM Pinnock Audit DL Kennedy Risk Advisory NB Kader Tax TP Pillay Consulting K Black Clients & Industries JK Mazzocco Talent & Transformation CR Beukman Finance M Jordan Strategy S Gwala Special Projects TJ Brown Chairman of the Board MJ Comber Deputy Chairman of the Board A full list of partners and directors is available on request. B-BBEE rating: Level 2 contributor in terms of the Chartered Accountancy Profession Sector Code Member of Deloitte Touche Tohmatsu Limited 48 >> JD Group Integrated Report 2013 Certificate by Company Secretary In terms of section 88(2)(e) of the Companies Act 71 of 2008, I certify that, to the best of my knowledge and belief, the Company has lodged with the Company and Intellectual Property Commission, all such returns and notices as required of a public company for the year ended 30 June 2013 and that all such returns are true, correct and up to date. JMWR Pieterse Company Secretary 26 August 2013 JD Group Integrated Report 2013 << 49 FINANCIAL STATEMENTS Directors’ report The directors are pleased to submit their report together with the Group and Company financial statements for the year ended 30 June 2013. Nature of business The Group is a diversified furniture, appliances, electronic and technology products, automotive and building materials retailer. It also provides consumer finance, insurance, micro-lending and debt-recovery services, as well as contact-centre solutions. The Group operates its retail operations through eight furniture chains and two appliance, electronic and technology product chains in southern Africa. The automotive business offers a broad range of vehicles, parts and accessories, servicing and insurance, whilst the building materials business operates under four key, well-entrenched brands in South Africa that retail timber, building materials and tiles, amongst others. Results of operations More details of the aforementioned businesses, their retail outlets and the results of their operations are set out in the Group and Company statements of comprehensive income and in the Group segmental analysis. Going concern The financial statements have been prepared using appropriate and consistent accounting policies, supported by reasonable and prudent judgements and estimates. The directors have a reasonable expectation, based on an appropriate assessment of a comprehensive range of factors, that the Group and the Company have adequate resources to continue as going concerns in the foreseeable future. Accounting policies The annual financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) and their interpretation as adopted by the International Accounting Standards Board (IASB), the Listings Requirements of the JSE (the JSE Rules) and the requirements of the Companies Act, 71 of 2008 (the Act). The accounting policies applied in the preparation of these annual financial statements remain consistent with those of the previous financial period, except for the adoption of revised accounting standards as disclosed in the accounting policies note. Change in financial year end During the previous financial period, the Company and all Group subsidiaries changed their financial year ends from 31 August to 30 June to coincide with the financial year end of the controlling shareholder, Steinhoff International Holdings Limited (Steinhoff). Corporate governance The Group is totally committed to the principles of transparency, integrity and accountability as set out in the Third King Report on Governance for South Africa and the King Code of Governance Principles (jointly King III). The directors are fully committed to conducting the Group’s business in accordance with generally accepted corporate practices. Although the Board is accountable to the Company itself, and at all times acts in the best interests of the Company, its inclusive decision-making approach accommodates the legitimate interests and expectations of its stakeholders. The directors support the notion that good governance is essentially about effective leadership and that sustainability is a moral and economic imperative. The Company therefore regards itself as a leading corporate citizen of South Africa and endeavours to achieve sustainable outcomes for people and the planet, whilst making a fair profit. During the year under review, the directors have applied the recommendations of King III to the Group’s activities. In exceptional instances, where the Board regarded the recommendations or principles not to be in the best interests of the Company, they have not been applied. In each such instance, a rational and judicious reason has been given for the Board’s decision. These and other related matters are set out in detail in a comprehensive overview of the Group’s governance status in the corporate governance section included in the Integrated report. Independent auditors After having assessed and verified the independence of Deloitte & Touche, the JD Group Audit committee, at its meeting in August 2013, recommended that shareholders appoint Deloitte & Touche as the Company’s external independent auditor for the 2014 financial year, with Mr Brian Escott as the designated lead engagement partner. The latter was nominated to serve as the designated auditor for JD Group until the 2015 fiscal year. Deloitte & Touche has confirmed that Mr Brian Escott is registered with the JSE and eligible to serve as the designated auditor. Both Deloitte & Touche and Mr Brian Escott are registered with the Independent Regulatory Board for Auditors (IRBA) and the firm is a JSE-accredited firm, entitling it to provide services to a listed entity. All non-audit services provided by Deloitte & Touche are rendered in terms of an approved non-audit services policy and all such work is presented to and approved by the Audit committee. In terms of the policy, certain non-audit services are approved prior to commencement of such work. The financial value of non-audit services rendered is insignificant and did not affect the independence of the external auditor. Suitability of the Company Secretary Following an assessment, the directors agreed that the Board had been assisted appropriately by a suitably qualified and experienced Company Secretary. In addition, the Board concluded that the Company Secretary has maintained an arm’s-length relationship with the Board based on, amongst others, the fact that he is not a director of the Company; he is ultimately accountable to the Company’s Board (as opposed to management only) in respect of his statutory responsibilities; the non-executive directors took part in his performance assessment; he is appointed or removed by the Board (as opposed to management); following removal, he may report to shareholders the reasons and circumstances that resulted in his removal (affording him protection against retribution or an unjust dismissal); his remuneration package is approved by the Remuneration committee; his actual conduct in raising sensitive matters from time to time; the fact that he has a direct channel of communication to the Chairman of the Board; and his own admission, confirming that he had not been restricted or constrained in his role of carrying out his obligations as the Company’s gatekeeper of good governance. stated capital and shares under the control of the directors At its annual general meeting (AGM) on 30 November 2012, the Company converted its par value shares of five cents (R0,05) each to shares of no par value and also increased the number of its authorised shares to 500 000 000 (2012: 250 000 000). A new Memorandum of Incorporation (MOI), reflecting the aforementioned, was also adopted at this meeting. On 1 March 2013, the Company issued 9 508 322 shares of no par value to Steinhoff as consideration for 19 dealership premises acquired. As a consequence, the number of issued shares increased to 229 338 322 (2012: 219 830 000), which was also the number of shares in issue at 30 June 2013. 50 >> JD Group Integrated Report 2013 Neither the Company nor any of its subsidiaries acted on the mandate from shareholders to repurchase the Company’s own shares, obtained at the AGM on 30 November 2012. Details of the authorised and issued shares and the movements during the year are provided in note 23 of the annual financial statements. Share incentive trust Approval will be sought from shareholders at the Company’s AGM in November 2013 for the placement of approximately 2 500 000 (2012: 10 000 000) shares) under the control of the directors for the purpose of implementing a new share incentive scheme. (More details of the Group’s share incentive schemes are included in the Remuneration report and in note 34 to the financial statements.) In addition, shareholders will be requested to place 24 784 967 unissued shares under the control of the directors for purposes other than the share incentive scheme, to amongst others make provision for the potential conversion of the Group’s five-year fixed-rate senior unsecured convertible bond into ordinary shares and for the allotment and issue when commercial opportunities arise. Subsidiary companies Details of the Company’s subsidiaries are set out on page 110 of the financial statements. The Company’s interest in the profits and losses after taxation of subsidiaries are as follows: Profits Losses 2013 Rm 2012 Rm 1 794 (67) 1 076 (6) Distribution to shareholders A gross interim dividend of 115 cents per share (2012: 100 cents per share) was declared, and paid on 29 April 2013. A final gross dividend of 117 cents per share (2012: 132 cents per share) has been recommended by the directors for payment to shareholders on 21 October 2013 to maintain the overall dividend for the year unchanged at 232 cents per share, at an increased cover of 1,7 (2012: 2,0) times. The aforementioned will result in the need to reserve 590 411 additional shares for conversion in respect of the Group’s aforementioned convertible bonds. Changes to the board and board committees On 20 February 2013, Mr Grattan Kirk resigned as the Group Chief Executive and with effect from 21 February 2013, Mr David Sussman was appointed in this vacant position. On the same date and as a consequence of the aforementioned, Mr Vusi Khanyile was appointed the independent non-executive Chairman of the Board. Dr Henk Greeff and Mr Ian Thompson resigned as directors of the Company on 22 February 2013 and 23 May 2013 respectively. Together with Mr Kirk, they also resigned as members of the Risk Management committee and the Group’s Executive committee. Mr Günter Steffens was appointed a member of the Remuneration committee (Remcom) with effect from 1 March 2013. He was also elected Chairman of the Remcom, replacing Mr Martin Shaw who acted in a caretaker role for an interim period of eight days. Mr Jan van der Merwe was appointed as the Group Chief Financial Officer with effect from 1 March 2013 in place of Mr Bennie van Rooy, who became the Chief Executive Officer of JD Consumer Finance whilst also retaining his seat on the Company’s Board. Both Mr Sussman and Mr Van der Merwe were appointed to the Risk Management committee following their appointments in their new roles. After the year-end date, on 9 October 2013, Mr PM Griffiths was appointed as an executive director on the Board. Five directors will be elected/re-elected at the Company’s forthcoming AGM in November 2013 in terms of the provisions of the Company’s MOI (retirement by rotation), the King III principles (rotation of non-executive directors) and the Act (shareholders to confirm “casual vacancy” appointments and to elect at least 50% of the directors on the Board). The MOI and the Act provide that all directors appointed between two AGMs (so-called “casual vacancy appointments”), shall retain office until the first AGM following their appointment, when they shall retire. As a consequence, shareholders will be requested to confirm the casual vacancy appointment and re-election of Messrs Jan van der Merwe and Peter Griffiths who have been appointed between two AGMs. In addition, Mrs Maureen Lock, Messrs Martin Shaw and Günter Steffens and Ms Nerina Bodasing (all independent non-executive directors), shall retire by rotation at the forthcoming AGM in terms of the recommendations of King III. Ms Bodasing has made herself available for re-election at the AGM. Having regard to the aforementioned and the fact that shareholders have confirmed/elected nine directors in the previous financial period, the Company has fulfilled its obligations under the Company’s MOI, King III and the Act, since shareholders would have re-elected at least one-third of the directors by way of rotation and overall, would have elected at least 50% of all directors on the Board. An abbreviated curriculum vitae of each director standing for re-election is provided in the Integrated report. The performance of the Board of directors as a whole has been assessed during the past financial year and was found adequate. In addition, the independence status of the independent non-executive directors was considered and found untainted. The performance and status of the non-executive directors who have served more than nine years on the Board, was assessed robustly. In accordance with the requirements of the JSE Listings Requirements read with King III, the directors were categorised as follows at 30 June 2013: Executive directors David Sussman (Chief Executive Officer) Jan van der Merwe (Chief Financial Officer) Richard Chauke Bennie van Rooy JD Group Integrated Report 2013 << 51 FINANCIAL STATEMENTS Directors’ report continued Independent non-executive directors Vusi Khanyile (Non-executive Chairman) Nerina Bodasing Maureen Lock Matsobane Matlwa Jacques Schindehütte Martin Shaw Günter Steffens Non-executive directors Markus Jooste Dr Len Konar Ben la Grange Danie van der Merwe The full and current membership of the Board committees as at the date of this report, as well as an overview of their operations, is set out in the Corporate governance report which is available online at www.jdg.co.za. Directors’ interests The aggregate beneficial interest of directors in the Company’s issued share capital, share options on ordinary shares and share appreciation rights are as follows: Number of shares, options and share rights Direct Total 2013 2012 2 192 500 2 192 500 3 795 903 3 795 903 No director has any non-beneficial interests in the stated capital of the Company. No director holds directly or indirectly an interest in excess of 1% of the Company’s stated capital. Mr KR Chauke (jointly with his associate) acquired 400 JD Group shares after the financial year-end date. A detailed breakdown of each individual director’s direct and indirect shareholding in the Company is provided in note 37 on page 103. Significant shareholders Details of significant shareholders are included in the shareholder analysis table on page 109. Special resolutions passed by JD Group and its major subsidiaries During the period under review, shareholders of JD Group have passed the following special resolutions: • On 30 November 2012, the Company adopted a new MOI • On 30 November 2012, the Company converted its par value shares to shares of no par value • On 30 November 2012, the Company increased the number of its authorised shares • On 30 November 2012, authority was given for the Company (and/or its subsidiaries) to purchase the Company’s own shares. However, neither the Company nor its subsidiaries have acted on this mandate • On 30 November 2012, the non-executive directors’ forward-looking remuneration for the 2013 calendar year was approved • On 30 November 2012, the Board was mandated to determine and pay fair and responsible remuneration to the executive directors in accordance with the guiding principles of the Company’s remuneration policy • On 30 November 2012, a general authority was given to the Board to provide direct or indirect financial assistance to any related or inter-related company in the Group in accordance with the provisions of section 45 of the Act • On 30 November 2012, a general authority was given to the Board to provide financial assistance to any subsidiary or related or inter-related company in the Group for the subscription or purchase of securities in accordance with the provisions of section 44 of the Act. In addition to the above, similar special resolutions in respect of financial assistance, payment of directors’ remuneration and the replacement of MOIs have been passed by most key subsidiaries in the Group. There have also been specific instances where subsidiaries have changed names and passed special resolutions to give effect to acquisitions and restructurings. Subsequent events No material events that require reporting have occurred between 30 June 2013 and the date of this report. ID Sussman Chief Executive Officer 26 August 2013 52 >> JD Group Integrated Report 2013 JHN van der Merwe Chief Financial Officer Audit committee report MACRO OVERVIEW OF THE DUTIES CARRIED OUT BY THE JD GROUP AUDIT COMMITTEE DURING THE 2013 FINANCIAL YEAR 1. Introduction and background JD Group Limited (the Company or JD Group) has a constituted Audit committee whose members were appointed by shareholders at the Company’s annual general meeting in November 2012 in terms of section 94(2) of the Companies Act, 71 of 2008 (the Act). The JD Group Audit committee (the committee) is an independent statutory committee, as well as a committee of the JD Group Board (the Board) in respect of other duties assigned to it by the Board. T he overall objective of the committee is to assist the Board in discharging its duties relating to, inter alia, the safeguarding of assets, the operation of adequate internal controls and systems, ensuring that adequate financial accounting controls and processes exist, reviewing sustainability reporting information and the annual financial statements for presentation to shareholders, as well as overseeing that statutory and regulatory requirements are met on an ongoing basis. T he committee’s operations are guided by a formal terms of reference (ToR) that is in line with the requirements of the Company’s Memorandum of Incorporation (MOI), the provisions of the Act, the recommendations of the third King Report on Governance for South Africa and the King Code of Governance Principles (King III), as well as the JSE Limited Listings Requirements. The committee presents its report for the financial year ended 30 June 2013 to the Board for onward recommendation to shareholders, which report is presented in accordance with the prerequisite of the aforementioned codes and legislation. 2.Membership There has been no change in membership of the committee during the past financial year. t the Company’s annual general meeting in November 2012, shareholders reappointed the below-mentioned independent non-executive A directors as members of the committee: Mr MJ Shaw Mr MP Matlwa Mr JH Schindehütte Mr GZ Steffens Mr Shaw has been appointed Chairman of the committee by the JD Group Board of directors (the Board). In accordance with the requirements of legislation, names of at least three directors, whose independence, knowledge, skills and experience are adequate to fulfil the obligations of the committee, will be put forward as the nominated directors for election to the committee by shareholders at the Company’s annual general meeting in November 2013. 3. Duties carried out During the financial year ended 30 June 2013, the committee has met four times to discharge both its statutory and Board responsibilities. As an overview only, and not to be regarded as an exhaustive list, the committee carried out the following duties: Annual financial statements The committee has evaluated JD Group’s consolidated annual financial statements for the financial year ended 30 June 2013. Among others, the committee: • Reviewed the principles, policies and accounting practices and standards adopted in preparation of the financial statements of all the companies in the JD Group and commented thereon and monitored compliance with all statutory/legal/regulatory requirements • Reviewed interim reports, result announcements, and other releases of price-sensitive information • Reviewed the Group’s provisioning, impairments and valuation of unlisted investments. Since the annual financial statements complied, in all material aspects, with the aforementioned and appropriate International Financial Reporting Standards, and as no complaints relating to the accounting practices or the contents or auditing of the financial statements, or any related matter, were noted, the committee has approved and recommended the annual financial statements for approval to the Board. The Board has subsequently approved the financial statements for presentation to shareholders. Integrated annual report In addition to the annual financial statements, the committee has overseen the Integrated report process and amongst others has mandated a subcommittee to finalise, on its behalf, certain of the key reports contained in the Integrated report for the financial year ended 30 June 2013. Amongst others, the committee: • Considered all factors and risks that may impact on the financial information disclosed in the Integrated report • Ensured, in cooperation with the Group’s Social and Ethics committee, that the sustainability issues in the Integrated report are reliable, consistent and do not conflict with the financial information • Recommended that external assurance not be sought for sustainability reporting in 2013. JD Group Integrated Report 2013 << 53 FINANCIAL STATEMENTS Audit committee report continued Via its subcommittee, the committee has recommended the Integrated report to the Board, which has approved the report for presentation to shareholders. Internal Audit function KPMG, the Company’s outsourced Internal Audit function (IAF), is accountable to the JD Group Chief Audit Executive (CAE). In accordance with the approved internal audit plan, KPMG has carried out internal audit engagements at JD Group’s Furniture Retail division, the Financial Services division, the Cash Retail division, the JDG Insurance division and at Blake & Associates. Steinhoff Internal Audit has retained the internal audit responsibilities for SteinBuild and Unitrans Automotive (including U-Insure and Hertz). The committee has played an oversight role in respect of the IAF and Steinhoff Internal Audit (SIA) functions to ensure their effectiveness. It approved the IAF’s mandate and obtained confirmation that the IAF maintains a quality assurance and improvement programme. In addition, the committee ensured that the IAF: • Is an effective risk-based function that adheres to the Institute of Internal Auditors’ (IAA) Standards and Code of Ethics • Applied and utilised a risk-based audit plan to address the full spectrum of risks • Has adopted an Internal Audit Charter, which it reviewed and approved • Has an appropriate budget and is appropriately skilled and resourced • Has assessed the risk management and internal control framework and the business processes • Has submitted a written statement in respect of the adequacy of the Company’s prevailing system of internal controls • Has submitted a written statement in respect of the adequacy of the risk management process. In addition to the above, the committee approved the internal audit plan and the internal audit fees, met separately in committee with the IAF and the CAE on several occasions during the review period, and ensured that the CAE has managed the relationship with KPMG in a proficient manner on an ongoing basis. The committee did not receive any complaints relating to KPMG or its internal audit work. The committee reviewed the quality and effectiveness of the internal audit process and is satisfied that KPMG has carried out its internal audit obligations adequately. In addition and based on the reports submitted to it by Steinhoff Internal Audit, the committee is satisfied that SIA has adequately carried out its obligations in terms of its internal audit plan. External audit and related matters Deloitte & Touche (D&T) is the Company’s appointed external auditors. The committee has exercised an oversight role in respect of the external audit process to ensure its effectiveness. Amongst others, the committee: • Set and approved D&T’s terms of engagement • Assessed D&T’s quality control procedures • Reviewed the external auditors’ report and management’s responses thereto • Reviewed significant judgements and/or unadjusted differences resulting from the audit, as well as any reporting decisions made • Satisfied itself through enquiry that D&T and Mr B Escott, the designated auditor, are independent as defined in terms of prescribed legislation and that there has been no occurrence during the review period that has impaired this independent relationship between the Company and D&T • Obtained assurance that D&T is a JSE-accredited audit firm and that each of its partners is registered with the Independent Regulatory Board for Auditors (IRBA) • Ensured that the proposed appointment of auditors comply with the provisions of all relevant legislation relating to the appointment of auditors • Maintained a non-audit services policy which determines the nature and extent of any non-audit services that D&T may provide to the Company • Pre-approved a number of proposed engagements with D&T for the provision of non-audit services to the Company • Ensured that the details and monetary scope of the non-audit services carried out by D&T have been disclosed in the annual financial statements of the Company • Through enquiry, ascertained that D&T has not identified any irregularity that required reporting thereof to IRBA • Considered the need for an interim external audit or review and decided that there was no need presently. In addition to the above, the committee approved the external audit plan and determined the fees to be paid to D&T, ensuring that the fees are fair and equitable. 54 >> JD Group Integrated Report 2013 The committee met separately in confidence with D&T, the CAE and the Chief Risk Officer on several occasions during the review period. The committee did not receive any complaints relating to D&T or its external audit work. F ollowing an assessment of D&T’s delivery versus planned expectations and having found the quality and effectiveness of the external audit process satisfactory, and further being satisfied that D&T and the designated auditor are appropriately independent, accredited, qualified and eligible from a rotation perspective to serve as auditors, and having obtained confirmation that the appointment of auditors will comply with the provisions of all applicable legislation, the committee recommends that shareholders appoint D&T and Mr Brian Escott as the Company’s audit firm and designated auditor respectively. Risk, combined assurance and ethics The committee formed an integral component of the risk management framework and, amongst others, monitored financial reporting risks, internal financial controls, fraud risks as it relates to financial reporting and IT risks as it relates to financial reporting. It has played an oversight role and reviewed the management of risk, ethics and combined assurance in cooperation with the JD Group Risk Management and JD Group Social and Ethics committee. T o give credence to and enhance the combined assurance principle, the Chairman of the JD Group Audit committee serves as a member on the JD Group Risk Management committee, whilst the Chairman of the Risk Management committee in turn serves on the JD Group Audit committee. In addition, a former member and permanent invitee on the Audit committee acts as Chairman of the Social and Ethics committee. This ensures proper coordination amongst the three committees in respect of interrelating risks and other important facets of the business. Amongst others, the committee: • Approved a combined assurance framework for the Company and ensured the application of this framework • Ensured that close cooperation has existed throughout the review period between the IAF, KPMG, the Risk Management Function, the Secretariat and the Legal and Compliance function • Considered developments in corporate governance and ensured that the principles of King III are embedded within the Company • Reviewed reports on the conduct of the Company and its officials in respect of the JD Group Code of Conduct (ethics) • Reviewed processes for monitoring compliance with laws, regulations and corporate governance codes and practices applicable to the Company and considered the effectiveness, impact and implications of the aforementioned on the Company’s operations • Assisted the Board in assessing IT governance risks, IT controls and their overall effectiveness • Reviewed tax and other relevant reports • Fulfilled the audit function on behalf of certain subsidiaries of the Company and secured regular feedback from the Audit/Risk committees of such subsidiaries • Reviewed and updated the committee’s terms of reference and annual work plan to ensure that it is respectively aligned to the most recent applicable legislation and governance codes, and that all key aspects are covered by its agenda throughout the year • Reviewed the text of various reports, including the internal audit assurance statement and the risk management assurance statement for inclusion in the Integrated Report • Reviewed related-party transactions • Reviewed the going concern assumptions and statement • Reviewed the letters of representation and management’s responses thereto • Conducted a self-assessment of the effectiveness of the committee • Assessed the suitability, skills and effectiveness of the Financial Director and the Finance function • Assessed the suitability, skills and effectiveness of the Company Secretary. Suitability of the Chief Financial Officer (CFO) and the Finance function Following an assessment, the Board found the attributes, skills, qualifications, experience and expertise of the CFO, Mr Jan van der Merwe, appropriate and agreed that he has an adequate understanding of the organisation’s business and that he has competently carried out his obligations since his appointment. A formal management structure exists for the Finance function, with appropriate embedded disciplines, policies and procedures. Overall the Board concluded that both the CFO and the Finance function are appropriate, effective and suitable to serve the Company. Based on the above, the committee concluded that the combined assurance framework had appropriately and adequately addressed the significant risks facing the Company. JD Group Integrated Report 2013 << 55 FINANCIAL STATEMENTS Audit committee report continued 4.Conclusion on fulfilment of duties and obligations The committee members are subject-matter specialists and collectively have sufficient qualifications and experience in the fields of commerce, finance, economics, external and internal audit processes, risk, financial, integrated and sustainability reporting, risk management, governance, compliance and law to fulfil their obligations. In addition, the members have kept up to date with the latest developments in the business and in the audit environment. T he members all bring invaluable integrity and experience to the committee’s deliberations and make positive contributions on an ongoing basis. Throughout the review period, they remained independent of character and individually their judgement has not been impaired in any way. Given the above, the committee is of the opinion that it has appropriately addressed its key responsibilities in respect of internal control, financial accounting control, stakeholder reporting and statutory and regulatory requirements. 5. Recommendation to shareholders In view of the above conclusions, the Board has recommended that shareholders adopt this Audit committee report and appoint at least three independent non-executive directors to be the members of the Company’s Audit committee for the 2014 financial year. MJ Shaw Chairman On behalf of the Audit committee 21 August 2013 56 >> JD Group Integrated Report 2013 Definitions Revenue Revenue comprises net invoiced value of merchandise sold excluding value added tax, net finance charges earned and income generated from financial and other services. Cost of sales Cost of sales comprises costs of purchase and other costs incurred in bringing inventories to their present location and condition, net of volume and settlement discounts. Operating margin Operating profit divided by revenue. Interest cover Earnings before interest, tax, impairments, depreciation and amortisation (EBITDA) divided by net finance costs. Earnings per share Profit attributable to shareholders divided by the weighted average number of shares in issue, excluding treasury shares. Headline earnings per share The Group previously adopted Circular 2/2012, issued by the South African Institute of Chartered Accountants, replaced by Circular 3/2013. It provides guidance on the calculation of headline earnings, ensuring that headline earnings reflect the operating earnings of the business by generally excluding items of re-measurement. Diluted earnings and headline earnings per share As for earnings and headline earnings per share after including the dilutive impact of share options in respect of unissued shares granted to employees and the dilutive effect of convertible bonds issued, in the weighted average number of shares in issue, and adjusting the profit attributable to shareholders with the post-tax interest effect of convertible bonds. Dividend cover Earnings per share divided by cash equivalent dividends per share. Return on closing shareholders’ equity Profit attributable to shareholders divided by shareholders’ equity at year end. Return on average shareholders’ equity Profit attributable to shareholders divided by average shareholders’ equity. Return on assets managed Operating profit and investment income divided by average total assets (excluding deferred taxation) less average non-interest-bearing debt. Net asset value per share Shareholders’ equity divided by the total number of shares in issue, including treasury shares. Gearing ratio Interest-bearing debt less cash resources divided by shareholders’ equity. Current ratio Current assets divided by current liabilities. JD Group Integrated Report 2013 << 57 FINANCIAL STATEMENTS Accounting policies JD Group Limited is a South African registered company. The consolidated audited financial statements of JD Group Limited for the period ended 30 June 2013 comprise JD Group Limited and its subsidiaries (together referred to as the Group) and the Group’s interest in associate companies and joint ventures. Statement of compliance The principal accounting policies of the Company, which are set out below, comply with International Financial Reporting Standards (IFRS) and Interpretations adopted by the International Accounting Standards Board (IASB) and the International Financial Reporting Interpretations Committee (IFRIC) of the IASB and the Companies Act and are audited in compliance with all the requirements to section 29(1) of the Companies Act, as required. Revised standards and interpretations adopted during the year The following revised standards and interpretations and/or amendments to standards and interpretations were adopted during the year. IFRS 7 Financial Instruments: Disclosures – Amendments resulting from May 2011 Annual Improvements to IFRSs IFRS 7 Financial Instruments: Disclosures – Amendments enhancing disclosures about transfers of financial assets IFRS 9 Financial Instruments – Classification and Measurement IAS 12 Income Taxes – Limited scope amendment (recovery of underlying assets) IAS 24 Related Party Disclosures – Revised definition of related parties The adoption of these standards and interpretations did not have a material impact on the financial statements of the Group and Company. Basis of preparation The audited financial statements are presented in South African rand on the historical cost basis, except for financial assets and liabilities which are stated at fair value or amortised cost as appropriate. South African rand is the currency in which the majority of the Group’s transactions are denominated. Unless otherwise stated, all amounts in the audited financial statements are shown rounded off to the nearest rand million (Rm). The preparation of financial statements in accordance with IFRS requires management to make judgements, estimates and assumptions that may affect the application of policies and reported amounts of assets, liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods. The accounting policies have been applied consistently by all Group entities. Basis of consolidation Subsidiaries Subsidiaries are entities controlled by the Company (including special purpose entities). Control exists when the Company has the power to, directly or indirectly, govern the financial and operating policies of an entity in order to obtain benefits from its activities and when the entity depends solely on JD Group for its funding requirements. On acquisition, the assets and liabilities and contingent liabilities of the subsidiary are measured at fair value at the acquisition date. Any excess of the cost of acquisition over the fair values of the identifiable net assets acquired is recognised as goodwill. Any deficiency of the cost of acquisition below the fair values of the identifiable net assets acquired (i.e. discount on acquisition) is credited to profit and loss in the period of acquisition. The interest of non-controlling shareholders is stated at the non-controlling interests’ proportion of the fair values of assets and liabilities recognised. Subsequently, any losses applicable to the non-controlling interest in excess of the non-controlling interest are allocated against the interests of the parent, unless the non-controlling interest has a binding obligation to fund the losses and is able to make an additional investment to cover their losses. The results of subsidiaries are included from the effective dates of acquisition and up to the effective dates of disposal. All material inter-group transactions and balances between Group companies are eliminated on consolidation. Associate companies An associate is an enterprise over which the Group is in a position to exercise significant influence, through participation in the financial and operating policy decisions of the investee, but which it does not control. The results of associates are incorporated in these financial statements using the equity method of accounting based on their most recent financial statements. If the most recent available financial statements are for an accounting period which ended more than six months prior to the Group’s year end, the most recent available management accounting results have been brought into account. The carrying value of such interests is reduced to recognise any decline, other than a temporary decline, in the individual investments. Where a Group enterprise transacts with an associate of the Group, unrealised profits and losses are eliminated to the extent of the Group’s interest in the relevant associate company, except where unrealised losses provide evidence of an impairment of the asset transferred. Any difference between the cost of acquisition and the Group’s share of the net identifiable assets, liabilities and contingent liabilities, fairly valued, is recognised and treated according to the Group’s accounting policy for goodwill and included in the carrying value of the investment. Joint venture companies A joint venture is defined as a contractual arrangement whereby two or more entities undertake an economic activity which is subject to joint control. Joint control implies that neither of the contracting parties is in a position to unilaterally control the assets of the venture. Joint venture companies are accounted for using the equity method of accounting based on their most recent financial statements as described in the policy above relating to interest in associate companies. 58 >> JD Group Integrated Report 2013 Intangible assets and goodwill Goodwill All business combinations are accounted for by applying the purchase method. In respect of business acquisitions that have occurred since 31 March 2004, goodwill arising on consolidation represents the excess of the cost of acquisition over the Group’s interest in the fair value of the net identifiable assets and liabilities of a subsidiary, associate or jointly controlled entity at the date of acquisition. Goodwill is stated at cost less any accumulated impairment losses. For the purpose of impairment testing, goodwill is allocated to each of the Group’s cash-generating units expected to benefit from the synergies of the combination irrespective of whether other assets or liabilities of the acquiree are assigned to those units or groups of units. Cash-generating units to which goodwill has been allocated are tested for impairment annually or sooner if an impairment indicator exists. An impairment loss recognised for goodwill is not reversed in a subsequent period. On disposal of a subsidiary, associate or joint venture company, the attributable amount of goodwill is included in the determination of profit or loss on disposal. Where the Group’s interest in the fair value of the net assets and liabilities acquired exceeds the cost of acquisition, the amount is directly recognised in profit or loss. Research and development Research costs are recognised as an expense in the period in which they are incurred. Expenditure on development activities is charged to income in the year in which it is incurred except where a clearly defined project is undertaken and it is reasonably anticipated that development costs will be recovered through future commercial activity. Such development costs are capitalised as an intangible asset and amortised on a straight-line basis over the life of the project from the date of commencement of commercial operation. Other intangible assets Other intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses. If an intangible asset is acquired in a business combination, the cost of that intangible asset is measured at its fair value at the acquisition date. Expenditure on internally generated goodwill and brands is recognised in profit and loss when incurred. Subsequent expenditure Subsequent expenditure on capitalised intangible assets is capitalised only when it increases the future economic benefits embodied in the specific asset to which it relates. All other expenditure is expensed as incurred. Amortisation Amortisation of intangible assets is recognised in profit and loss on a straight-line basis over the assets’ estimated useful lives unless such lives are indefinite. Goodwill, intangible assets with an indefinite useful life and intangible assets not yet available for use are not amortised but are tested for impairment annually and whenever there is an indication that the asset may be impaired. Other intangible assets are amortised from the date they are available for use. The amortisation methods, estimated useful lives and residual values are reassessed annually. Property, plant and equipment Owned assets Property, plant and equipment are stated at historical cost to the Group, less accumulated depreciation and impairment losses. The gross carrying amount of property, plant and equipment is initially measured using the historical cost basis of accounting. Subsequent expenditure relating to an item of property, plant and equipment is capitalised to the carrying value of the asset when it is probable that future economic benefits, in excess of the originally assessed standard of performance of the item concerned, will flow to the Group. All other subsequent expenditures are recognised as expenses in the period in which they are incurred. Depreciation is provided on the straight-line basis at rates that will reduce the book values to estimated residual values over the expected useful lives of the assets. The method and rates used are determined by conditions in the industry. The estimated useful lives and residual values are reviewed annually. Depreciation rates vary between 3% and 33% per annum. Land is not depreciated. Lease improvements on capitalised leased premises are written off over their expected useful lives on the same basis as owned assets or, where shorter, over the term of the lease. The recorded value of depreciated assets is periodically compared to the anticipated recoverable amount if assets were to be sold. Where an asset’s recorded value has declined below the recoverable amount, and the decline is expected to be of a permanent nature, the asset is written down to its recoverable amount and the decline is recognised as an expense. Surplus or loss arising on disposal of assets is determined as the difference between the sale proceeds and carrying value of the asset and is recognised in net profit or loss for the period. Vehicle rental fleet The vehicle rental fleet is depreciated over the period of the buy-back agreement or estimated holding period. Leased assets Lease agreements which transfer substantially all the risks and rewards associated with ownership of an asset to the lessee are regarded as finance leases. Assets subject to finance lease agreements are capitalised at the lower of the present value of the minimum lease payments and their cash cost equivalent and the corresponding liability to the lessor is raised. Lease payments are allocated using the effective interest rate method to determine the lease finance cost, which is charged against operating profit and the capital repayment, which in turn reduces the liability to the lessor. These assets are depreciated on the same basis as the property, plant and equipment owned by the Group over the period of the lease. JD Group Integrated Report 2013 << 59 FINANCIAL STATEMENTS Accounting policies continued Other leases, which merely confer the right to the use of an asset, are treated as operating leases, with lease payments charged against operating profit on a straight-line basis over the period of the lease. Lease incentives received or granted are recognised in the income statement as an integral part of the total lease expense or revenue. Subsequent costs The Group recognises the carrying value of an item of property, plant and equipment the cost of replacing part of such an item when the cost is incurred, if it is probable that additional future economic benefits embodied within the item will flow to the Group and the cost of such item can be measured reliably. Costs of the day-to-day servicing of property, plant and equipment are recognised in profit and loss when incurred. Impairment of tangible and intangible assets (excluding goodwill) At each reporting date, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication of an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss, if any. Where it is not possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs. If the recoverable amount of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset or cash-generating unit is reduced to its recoverable amount. Impairment losses are recognised as an expense immediately. Where an impairment loss subsequently reverses, the carrying amount of the asset or cash-generating unit, except for goodwill, is increased to the revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years. A reversal of an impairment loss is recognised in profit and loss immediately. Inventories Inventories comprise merchandise for resale and are stated at the lower of cost and net realisable value. Cost is determined on the weighted average cost basis. Net realisable value is the estimated selling price in the ordinary course of business, less the estimated costs of selling and distribution expenses. Where necessary, the carrying value of inventory is adjusted for obsolete, slow moving and defective inventories. Stated capital Treasury shares Shares purchased by wholly-owned Group companies in their holding company and by the employee share trust are classified as treasury shares, held at cost. For presentation purposes, treasury shares are netted off against the Group’s stated capital in the consolidated statement of financial position. Dividends received on treasury shares are eliminated on consolidation. Treasury shares are taken into account in the calculation of earnings per share. Dividends Dividends declared to equity holders are included in the statement of changes in equity in the year in which they are declared. Taxation costs incurred on dividends are dealt with in profit and loss in the year in which they are paid. Repurchase of issued shares When issued shares are repurchased, the consideration paid is accounted for as a set off against equity and reserves in the Group’s statement of financial position. Share-based payment transactions Equity settled The fair values of share options and share appreciation rights granted to employees are recognised in profit and loss with a corresponding increase in equity. The fair value is measured at grant date and expensed over the period during which employees are required to provide services in order to become unconditionally entitled to equity instruments. The fair value of the instruments granted is measured using the “binomial” option pricing model, taking into account the terms and conditions upon which the instruments are granted. The amount recognised as an expense is adjusted to reflect the actual number of share options or share appreciation rights that vest, except where forfeiture is only due to share prices not achieving the threshold for vesting. Adjustments due to the non-achievement of market conditions are recognised in profit and loss at the end of the vesting period. Taxation Current taxation Income tax on the profit or loss for the period comprises current and deferred tax. Taxable profit differs from profit as reported in profit and loss because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially enacted at the reporting date and any adjustment to tax payable in respect of previous years. Deferred taxation Deferred tax is accounted for using the statement of financial position liability method in respect of temporary differences. Temporary differences arise from differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax base. In general, deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that is it probable that taxable profit will be available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from goodwill or from the initial recognition of other assets and liabilities (other than a business combination) which affects neither taxable profit nor the accounting profit. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefits will be realised. 60 >> JD Group Integrated Report 2013 Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates and interests in joint ventures, except where the Group is able to control the reversal of temporary differences and it is probable that the temporary difference will not reverse in the foreseeable future. Deferred tax is calculated at the tax rates that are expected to apply in the period when the asset is realised or the liability is settled. Deferred tax is charged or credited in profit and loss, except when it relates to items credited or charged directly to equity, in which case the deferred taxation is also dealt with in equity. However, for the convertible bond, the discount associated with the liability component of the compound financial instrument unwinds, the reduction of the associated deferred tax liability is recognised in profit or loss and not directly in equity. The recognition of the deferred tax credit in profit or loss is consistent with the recognition of the associated discount expense in profit or loss. Withholding taxation (WHT) Dividend tax is levied on the shareholders rather than the Group itself. The Group is responsible for the collection of the tax and the payment of the amounts collected to the South African Revenue Service. As the tax is levied on the shareholders and not the Group, the dividend tax does not form part of the expense recognised in profit or loss or in other comprehensive income. Instead the liability to shareholders on the declaration of the dividend is reduced and a liability for the amount payable to SARS is recognised. Foreign currency The individual financial statements of each Group entity are presented in the currency of the primary economic environment in which the entity operates (its functional currency). For the purpose of the Group financial statements, the results and financial position of each entity are expressed in currency units (CUs), which is the functional currency of the Company, and the presentation currency for the consolidated financial statements. In preparing the financial statements of the individual entities, transactions in currencies other than the entity’s functional currency (foreign currencies) are recorded at the rates of exchange prevailing on the dates of the transactions. At each reporting date, monetary items denominated in foreign currencies are retranslated at the rates prevailing at the reporting date. Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at the rates prevailing at the date when the fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign currency are not retranslated. Exchange differences are recognised in profit or loss in the period in which they arise except for: • Exchange differences which relate to assets under construction for future productive use, which are included in the cost of those assets where they are regarded as an adjustment to interest costs on foreign currency borrowings • Exchange differences on transactions entered into in order to hedge certain foreign currency risks • Exchange differences on monetary items receivable from or payable to a foreign operation, and which are recognised in the foreign currency translation reserve and recognised in profit or loss on disposal of the net investment. For the purpose of presenting the Group financial statements, the assets and liabilities of the Group’s foreign operations are expressed in CUs using exchange rates prevailing at the reporting date. Income and expense items are translated at the average exchange rates for the period, unless exchange rates fluctuated significantly during that period, in which case the exchange rates at the dates of the transactions are used. Exchange differences arising, if any, are recognised through other comprehensive income and transferred to the Group’s translation reserve. Such exchange differences are recognised in profit or loss in the period in which the foreign operation is disposed of. Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation and translated at the closing rate. Revenue recognition Instalment sales Consideration from transactions under instalment sales are included in revenue when goods are delivered and title has passed. Finance charges, calculated on the effective interest rate method, are accounted for over the period of the agreements as instalments become due. This method approximates the net present value of anticipated future cash flows. Sale of merchandise Revenue from the sale of merchandise is recognised when substantially all the risks and rewards of ownership have been transferred to the buyer and the enterprise does not retain continuing managerial control of the goods to a degree usually associated with ownership, when the amount of revenue and costs incurred or to be incurred in respect of the sale transactions can be measured reliably and when the collectability of the consideration in respect of the sale is reasonably assured. Merchandise consists mainly of furniture, electronics, motor vehicles and building material. Service fees Fees charged by an entity for servicing a loan are recognised as revenue as the services are provided. Initiation fees Initiation fees are deferred and recognised over the term of the contract. Interest Interest revenue is recognised on a time basis by reference to the principal outstanding and at the effective interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that asset’s net carrying value. Dividend income Dividend income from investments is recognised when the shareholders’ rights to receive payment have been established. Car rental Revenue from car rental is recognised when the significant risks and rewards of the service have been transferred, the costs incurred or to be incurred in respect of the transaction can be reliably measured and when the entity retains neither managerial involvement nor effective control over the assets rented. JD Group Integrated Report 2013 << 61 FINANCIAL STATEMENTS Accounting policies continued Revenue from car rental is further only recognised to the extent that future economic benefits will flow to the Company and the amount of revenue can be reliably measured. Revenue from car rental from partially completed rentals is based on the percentage of completion method for contracts, determined with reference to the uninvoiced number of days to year end, at the average rate per day for each vehicle in the Group for the month. Rendering of services relating to motor vehicles Revenue from services is recognised as they are provided. Revenue from extended guarantees Revenue from extended guarantees is recognised when the guarantee is sold and a provision is made for estimated claims. Membership fees Revenue is recognised when no significant uncertainty as to its collectability exists and is recognised over the period of the membership. Insurance contracts Classification of insurance contracts Contracts under which the Group accepts significant insurance risk from another party (the policyholder) by agreeing to compensate the policyholder or other beneficiary if a specified uncertain future event (the insured event) adversely affects the policyholder or other beneficiary are classified as insurance contracts. Insurance risk is risk other than financial risk. Financial risk is the risk of a possible future change in one or more of a specified interest rate, security price, commodity price, foreign exchange rate, index of prices or rates, a credit rating or credit index or other variable, provided in the case of a non-financial variable it is not specific to a party to the contract. Insurance contracts may also transfer some financial risk. Principles of valuation and profit recognition – long-term insurance contracts Assets and liabilities in respect of insurance contracts are valued according to the requirements of the professional guidance notes (PGNs) issued by the Actuarial Society of South Africa (ASSA). Of particular relevance to the insurance asset and liability calculation is PGN 104: Life Offices – Valuation of Long-term insurers. The insurance contracts are valued in terms of the financial soundness valuation (FSV) basis contained in PGN 104 issued by the ASSA. An asset or liability for contractual benefits that are expected to be realised or incurred in the future is recorded in respect of the existing policy book when the premiums are recognised. The liability consists of both an incurred but not reported (IBNR) and an unearned premium (UPR) component. Compulsory margins to adverse deviations are included in the assumptions as required in terms of PGN 104. Premiums Written premiums comprise the premiums on contracts (including inward reinsurance) entered into during the year, irrespective of whether they relate in whole or in part to a later accounting period. Premiums are disclosed gross of commission payable to intermediaries and exclude value added tax. The earned portion of premiums received is recognised as revenue. Premiums are earned from the date of attachment of risk, over the indemnity period, based on the pattern of risks underwritten. Unearned premium provision The provision for unearned premiums comprises the proportion of gross premiums written which is estimated to be earned in the following or subsequent financial years, computed separately for each insurance contract using the daily pro rata method. Claims Claims incurred in respect of general business consist of claims and claims handling expenses paid during the financial year together with the movement in the provision for outstanding claims. The outstanding claims provision comprises provisions for the Group’s estimate of the ultimate cost of settling all claims incurred but unpaid at the reporting date whether reported or not, and related internal and external claims handling expenses. Deferred acquisition costs Acquisition costs comprise all direct and indirect costs arising from the conclusion of insurance contracts. Deferred acquisition costs represent the proportion of acquisition costs incurred which correspond to the unearned premium provision. Contingency reserve In terms of the Short-term Insurance Act in South Africa, a contingency reserve of 10% of premiums written less approved reinsurance (as defined in the Short-term Insurance Act, 1998) is required. This reserve can only be utilised with prior permission of the Registrar of Insurance. Transfers to and from this reserve are treated as appropriations of retained earnings. The requirement to hold a contingency reserve was eliminated with the Solvency Assessment and Management Interim Measures which became effective from 1 January 2012. Borrowing costs Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets (i.e. assets that necessarily take a substantial period of time to get ready for their intended use or sale) are capitalised as part of the cost of those assets. The capitalisation rate applied is the weighted average of the net borrowing costs applicable to the net borrowings of the Group. Capitalisation of such borrowing costs ceases when the assets are substantially ready for their intended use or sale. Investment income earned on temporary investment of specific borrowings pending their expenditure on qualifying assets is deducted from borrowing costs capitalised. All other borrowing costs are expensed in the period in which they are incurred. Employee benefits Short-term employee benefits The cost of all short-term employee benefits are recognised during the period in which the employee renders the related service. The provisions for employee entitlements to salaries, performance bonuses and annual leave represent the amounts which the Group has a present obligation to pay as a result of the employees’ services provided. The liabilities have been calculated at undiscounted amounts based on current salary levels. 62 >> JD Group Integrated Report 2013 Defined contribution plans Payments to defined contribution retirement benefit plans are recognised as an expense in the income statement as incurred. Obligations to state managed pension schemes are dealt with as defined contribution plans where the Group’s obligations under the schemes are equivalent to those arising in a defined contribution benefit plan. Defined benefit plans For defined retirement benefit plans the cost of providing the benefit is determined using the projected unit credit method. The scheme is actuarially valued for financial reporting purposes at each reporting date. Past service costs are recognised immediately to the extent that the benefits are already vested, and otherwise are amortised on a straight-line basis over the average remaining working lives of members. The amount recognised in the balance sheet represents the present value of defined benefit obligations as adjusted for unrecognised actuarial gains and losses, past service costs, and as reduced by the fair value of plan assets. Any asset resulting from the calculation is limited to the unrecognised actuarial losses and past service costs, plus the present value of available refunds and reductions in future contributions to the plan. Provisions Provisions are recognised when the Group has a present, constructive or legal obligation as a result of a past event and it is probable that it will result in an outflow of economic benefits that can be reasonably estimated. An onerous contract is a contract under which the unavoidable costs of meeting the obligation exceeds the economic benefit expected to be received under it. When a contract becomes onerous, the present obligation under a contract is recognised and measured as a provision. A restructuring provision is recognised when the Group has developed a detailed formal plan for the restructuring and has raised a valid expectation in those affected that it will carry out the restructuring by starting to implement the plan or announcing its main features to those affected by it. The measurement of a restructuring provision includes only the direct operating expenditures arising from the restructuring, which are those amounts that are both necessarily entailed by the restructuring and not associated with the ongoing activities of the entity. If the effect is material, provisions are determined by discounting the expected future cash flows that reflect current market assessments of the time value of money and, where appropriate, the risks specific to the liability. Cash and cash equivalents Cash and cash equivalents comprise cash on hand and deposits on call with banks and investment banks and other short-term, highly liquid investments that are readily convertible to cash and are subject to an insignificant risk of changes in value. Bank overdrafts are only included where the Group has a legal right of set off due to cash management. Financial instruments Initial recognition and measurement Financial instruments include all financial assets and liabilities held for liquidity, investment or trading purposes. Financial instruments are initially recognised at fair value plus transaction costs, except those carried at fair value through profit and loss (FVTPL), where transaction costs are recognised immediately through profit and loss. Financial instruments are recognised on trade date. Subsequent measurement Subsequent to initial measurement, financial instruments are measured either at fair value or amortised cost, depending on their classification. Equity instruments An equity instrument is any contract that evidences a residual interest in the assets of an entity after deducting all of its liabilities. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs. Financial assets and liabilities at fair value through profit or loss (FVTPL) Financial assets and liabilities are classified as FVTPL where the financial instrument is either held for trading or designated at FVTPL. A financial asset or liability is held for trading if: • It has been acquired or incurred principally for the purpose of selling or repurchasing in the near future • It is part of an identified portfolio that the Group manages together and has a recent actual pattern of short-term profit-taking • It is a derivative that is not designated and effective as a hedging instrument. The Group has designated foreign exchange contracts as financial instruments at FVTPL. Financial assets at FVTPL are stated at fair value, with any resultant gain or loss recognised in profit or loss. The net gain or loss recognised in profit or loss incorporates interest earned on the financial asset. Available-for-sale (AFS) financial assets Unlisted shares held by the Group that are traded in an active market are classified as being AFS and are stated at fair value. Fair value is determined in the manner described in note 9. For AFS investments, gains and losses arising from changes in fair value are recognised directly in equity, in the investments revaluation reserve with the exception of impairment losses, interest calculated using the effective interest method and foreign exchange gains and losses on monetary assets, which are recognised directly in profit or loss. Where the investment is disposed of or determined to be impaired, the cumulative gain or loss previously recognised in the investments revaluation reserve is included in profit or loss for the period. Loans and receivables Trade and other receivables that have fixed or determinable payments that are not quoted in an active market, other than those classified by the Group as FVTPL or AFS, are classified as loans and receivables. Loans and receivables are measured at initial recognition at fair value and are subsequently measured at amortised cost using the effective interest rate method, less any impairment losses. Interest income is recognised by applying the effective interest rate, except for short-term receivables when the recognition of interest would be immaterial. JD Group Integrated Report 2013 << 63 FINANCIAL STATEMENTS Accounting policies continued Other financial liabilities Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs. Other financial liabilities are subsequently measured at amortised cost using the effective interest method, with interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or (where appropriate) a shorter period, to the net carrying amount on initial recognition. Impairment of financial assets Financial assets, other than those at FVTPL, are assessed for indicators of impairment at each reporting date. Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows of the investment have been impacted. For unlisted shares classified as AFS, a significant or prolonged decline in the fair value of the security below its cost is considered to be objective evidence of impairment. Certain categories of financial assets, such as up to date and early stage delinquent trade receivables, i.e. assets that are assessed not to be impaired individually, are subsequently assessed for impairment on a collective basis. Objective evidence of impairment for a portfolio of receivables includes the level of arrears of a customer, part payment of instalments or missed instalments, as well as observable changes in national or economic conditions that correlate with defaults on receivables. For financial assets carried at amortised cost, the amount of impairment is the difference between the asset’s carrying amount and the present value of estimated future cash flows, discounted at the financial asset’s original effective interest rate. The carrying amount of the financial asset is reduced by the impairment loss directly in respect of all financial assets with the exception of trade receivables, where the carrying amount is reduced through the use of an allowance account. When a trade receivable is considered uncollectable, it is written off against the carrying value of the trade receivable. Subsequent recoveries of amounts previously written off as well as changes in the carrying amount of the allowance account are recognised in the profit and loss for the year. With the exception of AFS equity instruments, if, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment was recognised, the previously recognised impairment loss is reversed through profit or loss to the extent that the carrying amount of the investment at the date the impairment is reversed does not exceed what the amortised cost would have been had the impairment not been recognised. In respect of AFS equity securities, impairment losses previously recognised through profit or loss are not reversed through profit or loss. Any increase in fair value subsequent to an impairment loss is recognised directly in equity. Derecognition The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire or it transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Group neither transfers nor retains substantially all the risks and rewards of ownership and continues to control the transferred asset, the Group recognises its retained interest in the asset and an associated liability for amounts it may have to pay. If the Group retains substantially all the risks and rewards of ownership of a transferred financial asset, the Group continues to recognise the financial asset and also recognises a collateralised borrowing for the proceeds received. The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or they expire. Effective interest method The effective interest method is a method of calculating the amortised cost of a financial asset or liability and of allocating interest or expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts or payments (including all fees on points paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected life of the financial asset or financial liability, or where appropriate, a shorter period. Income is recognised on an effective interest basis for debt instruments other than those financial assets designated as at FVTPL. Derivative financial instruments The Group uses derivative financial instruments to manage its risk associated with foreign currency and interest rate fluctuations relating to certain firm commitments and forecast transactions, including foreign exchange forward contracts. Such derivatives are initially recorded at fair value at the date a derivative contract is entered into and are subsequently re-measured to their fair value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately. A derivative is presented as a non-current asset or non-current liability if the remaining maturity of the instrument is more than 12 months and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities. Under interest rate swap contracts, the Group agrees to exchange the difference between fixed and floating rate interest amounts calculated on agreed notional principal amounts. Such contracts enable the Group to mitigate the risk of changing interest rates on the fair value of issued fixed rate debt and the cash flow exposures on the issued variable rate debt. The fair value of interest rate swaps at the end of the reporting period is determined by discounting the future cash flows using the curves at the end of the reporting period and the credit risk inherent in the contract. The average interest rate is based on the outstanding balances at the end of the reporting period. Derivatives embedded in other financial instruments or other host contracts are treated as separate derivatives when their risks and characteristics are not closely related to those of the host contracts and the host contracts are not measured at fair value with changes in fair value recognised in profit or loss. 64 >> JD Group Integrated Report 2013 Fair value of derivatives and other financial instruments As described in note 9, the directors use their judgement in selecting an appropriate valuation technique for financial instruments not quoted in an active market. Valuation techniques commonly used by market practitioners are applied. For derivative financial instruments, assumptions are made based on quoted market rates adjusted for specific features of the instrument. Other financial instruments are valued using a discounted cash flow analysis based on assumptions supported, where possible, by observable market prices or rates. The estimation of fair value of unlisted shares includes some assumptions not supported by observable market prices or rates. Details of the assumptions used and of the results of sensitivity analyses regarding these assumptions are provided in note 9. Offsetting financial assets and liabilities Financial assets and liabilities are set off where the Group has a legal and enforceable right to set off and there is an intention to settle the liability and realise the asset simultaneously, or to settle on a net basis. Convertible bonds Bonds which are convertible to share capital, where the number of shares to be issued does not vary with changes in their fair value, are accounted for as compound financial instruments. Transaction costs that relate to the issue of a compound financial instrument are allocated to the liability and equity components in proportion to the allocation of the proceeds. The equity component of the convertible bonds is calculated as the excess of the issue proceeds over the present value of the future interest and principal payments, discounted at the market rate of interest applicable to similar liabilities that do not have a conversion option. The interest expense recognised in profit or loss is calculated using the effective-interest method. Non-current assets held for sale and discontinued operations Non-current assets are classified as held for sale if their carrying amount will be recoverable principally through a sale transaction, not through continuing use. The condition is regarded as met only when the sale is highly probable and the asset is available for immediate sale in its present condition. These assets may be a component of an entity, a disposal group or an individual non-current asset. Upon initial classification as held for sale, non-current assets and disposal groups are recognised at the lower of carrying amount and fair values less cost to sell. A discontinued operation is a significant distinguishable component of the Group’s business that is abandoned or terminated pursuant to a single formal plan, and which represents a separate major line of business or geographical area of operation. Classification as a discontinued operation occurs upon disposal or when the operation meets the criteria to be classified as held for sale. A disposal group that is to be abandoned may also qualify as a discontinued operation, but not as assets held for sale. The profit or loss on sale or abandonment of a discontinued operation is determined from the formalised discontinuance date. Discontinued operations are separately recognised in the financial statements once management has made a commitment to discontinue the operation without a realistic possibility of withdrawal which should be expected to qualify for recognition as a completed sale within one year of classification. Segment reporting IFRS 8 requires operating segments to be identified on the basis of internal reports about components of the Group that are regularly reviewed by the chief operating decision-maker in order to allocate resources to the segments and to assess their performance. Segment accounting policies are consistent with those adopted for the preparation of the financial statements of the Group. A segment is a distinguishable component of the Group that is engaged in providing products or services which are subject to risks and rewards that are different from those of other segments. Information reported to the chief operating decision-maker for the purposes of resource allocation and assessment of segment performance focuses on the types of goods or services delivered or provided. The directors of the Company have chosen to organise the Group around differences in products and services. Specifically, the Group’s reportable segment under IFRS 8 are as follows: Retail Furniture and household appliances, consumer electronics, technology, building material supplies and DIY retail. The Furniture Retail, HiFi Corp, Connection Group and SteinBuild operating segments have been aggregated in arriving at the Retail operation segments of the Group as they operate similarly and serve retail customers of similar backgrounds. Consumer Finance Consumer finance, insurance, debt management and collection services. Automotive Motor vehicle retail parts, accessories, servicing, short-term car rental. Corporate Support functions to the Group. Contingencies and commitments Transactions are classified as contingencies where the Group’s obligation depends on uncertain future events. Items are classified as commitments where the Group commits itself to future transactions or if the items will result in the acquisition of assets. Related-party transactions Steinhoff International Holdings Limited exercises control over the issued share capital of JD Group, owning 56,4% of the issued share capital net of treasury shares, directly and indirectly through its subsidiaries as at 30 June 2013. All subsidiaries and associated companies of the Group are related parties. A list of the major subsidiaries and associated companies is included in these financial statements. Details of loans to and from subsidiaries and associated companies are also provided. JD Group Integrated Report 2013 << 65 FINANCIAL STATEMENTS Group statement of comprehensive income for the year ended 30 June 2013 Restated* 10 months ended June 2012 Rm Notes 12 months ended June 2013 Rm 2 32 210 25 284 27 401 (20 974) 22 071 (16 888) 6 427 5 183 4 809 (323) (914) 3 213 (149) (417) Risk-adjusted consumer finance income 3 572 2 647 Operating expenses Administration and other expenses Depreciation and amortisation Employees Marketing Occupancy Share-based payment Transport and travel Capital items (1 804) (489) (3 979) (469) (1 340) 22 (553) (356) (1 356) (307) (3 035) (369) (1 004) (33) (420) (10) Total operating expenses (8 968) (6 534) Operating profit Investment income Net finance cost Share of profit of associate Share of loss of joint venture 3 15 16 1 031 8 (167) 2 (2) 1 296 4 (61) 2 – 5 6 872 (240) 1 241 (405) Profit for the year 632 836 Attributable to: Shareholders Non-controlling interests 606 26 822 14 Profit for the year 632 836 Group statement of other comprehensive income Profit for the year Exchange differences on translating foreign operations 632 3 836 (3) Total comprehensive income for the year 635 833 Attributable to: Shareholders Non-controlling interests 609 26 819 14 635 833 Revenue Retail operations Revenue Cost of sales # Gross retail margin Consumer finance# Revenue Net finance cost Debtors’ costs Profit before taxation Taxation 3 4 5 Headline earnings 7 866 829 Earnings per share (cents) – basic – diluted 7 7 276,3 275,5 381,1 377,9 Headline earnings per share (cents) – basic – diluted 7 7 395,2 391,3 384,5 381,3 Cash equivalent dividends per share (cents) 8 232,0 232,0 *The prior year figures have been restated to reflect the correct capital gains taxation inclusion rate for deferred taxation provided on indefinite useful life intangible assets (refer to note 1). # The increased focus on consumer finance products within the Group has led to a re-presentation of the statement of comprehensive income in a manner that more appropriately reflects the results of both the Consumer Finance and other segments in the Group. 66 >> JD Group Integrated Report 2013 Group statement of financial position as at 30 June 2013 Restated* 2012 Rm Notes 2013 Rm 9 10 11 12 13 14 15 16 17 18 19 973 34 3 4 049 10 804 455 254 81 – 47 2 788 2 127 1 519 1 532 41 1 3 723 8 209 372 196 63 4 – 2 364 1 631 1 396 23 134 19 532 182 99 5 275 6 562 237 7 632 9 66 5 024 6 716 207 4 623 13 993 10 651 4 693 (221) 162 4 245 (245) 265 Retained earnings Shareholders’ equity Non-controlling interests 4 422 9 056 85 4 529 8 794 87 Total equity 9 141 8 881 23 134 19 532 Assets Bank balances and cash Taxation Financial assets Inventories Trade, loan and other receivables Vehicle rental fleet Deferred taxation Investments and loans Interest in associate company Interest in joint venture company Property, plant and equipment Intangible assets Goodwill Total assets Equity and liabilities Bank overdraft Taxation Trade and other payables Provisions Deferred taxation Non-interest-bearing liabilities Interest-bearing liabilities 20 21 13 20 22 Total liabilities Stated capital Treasury shares Other reserves Total equity and liabilities 23 24 25 Note: The statement of financial position is presented in order of liquidity, as permitted in terms of IAS 1. The prior year comparatives are adjusted to reflect the change. *The prior year figures have been restated to reflect the revised capital gains taxation inclusion rate for deferred taxation provided on intangible assets and the reclassification of shareholders for dividends to retained earnings (refer to note 1). JD Group Integrated Report 2013 << 67 FINANCIAL STATEMENTS Group cash flow statement for the year ended 30 June 2013 Notes 12 months ended June 2013 Rm Re-presented* 10 months ended June 2012 Rm 1 874 (296) 1 651 (874) 1 578 (2 478) (761) (412) (215) 48 2 – 777 (1 332) (216) 21 (103) 42 – 4 Cash flows from operating activities (2 238) (807) Additions to property, plant and equipment Additions to intangible assets Acquisition of subsidiary companies Investment and loan (advances)/receipts Proceeds on disposal of property, plant and equipment Proceeds on disposal of associate company Increase in investment in joint venture company Shares acquired bought from non-controlling shareholders Net cash flow on deconsolidation of subsidiary Loan repaid by associate (1 104) (121) (259) (9) 45 12 (33) (12) (13) – (1 143) – (105) 21 35 126 – – – 2 Cash flows from investing activities (1 494) (1 064) Long-term borrowings raised Long-term borrowings repaid Finance lease liabilities raised Finance lease liabilities repaid Proceeds on disposal of treasury shares by share incentive trust Acquisition of shares by share incentive trust Share-based payment settled Funding from non-controlling shareholders Dividends paid to non-controlling shareholders Convertible bonds raised 4 304 (1 302) 538 (531) 7 – (8) – (8) – 1 693 (738) 421 (345) 10 (2) (5) 20 (8) 1 000 Cash flows from financing activities 3 000 2 046 Net (decrease)/increase in cash and cash equivalents Cash and cash equivalents at beginning of year (732) 1 523 175 1 348 791 1 523 Cash generated by trading Increase in working capital Cash generated by operations Net increase in instalment sale and loan receivables Dividends paid Taxation (paid)/received Finance costs paid Interest received Dividends received Investment income Cash and cash equivalents at end of year 26 27 28 29 30 *The prior year cash flow numbers have been re-presented, in line with the current year classification, to reflect the cash flows on the acquisition and disposal of rental fleet vehicles under operating activities (previously under investing activities) as well as the re-presentation of Consumer Finance’s interest paid included in cash generated by trading, as a result of the income statement reclassification due to increased consumer finance products within the Group (refer to statement of comprehensive income). 68 >> JD Group Integrated Report 2013 Group statement of changes in equity for the year ended 30 June 2013 Stated capital Rm Treasury shares Rm Other reserves Rm Balance at 31 August 2011 Profit attributable to shareholders Translation of foreign entities Distribution to non-controlling interests Refinancing of non-controlling interests Dividends paid to shareholders Dividends paid to share incentive trust Reserves in discontinued operations Disposal of subsidiaries Convertible bond – equity portion – deferred taxation Premium on acquisition of shares from non-controlling interests Shares purchased by share incentive trust Proceeds on disposal of treasury shares by share incentive trust Loss on disposal of treasury shares included in retained earnings Share-based payment Share-based payment paid Transfer from statutory reserve 4 245 (263) 231 Balance at 30 June 2012 as restated 4 245 Profit attributable to shareholders Translation of foreign entities Distribution to non-controlling interests Dividends paid to shareholders Dividends paid to share incentive trust Shares issued Disposal of subsidiaries Premium on acquisition of shares from non-controlling interests Proceeds on disposal of treasury shares by share incentive trust Loss on disposal of treasury shares included in retained earnings Share-based payment Share-based payment paid Transfer from statutory reserve Balance at 30 June 2013 Restated Retained earnings Rm Noncontrolling interests Rm Discontinued operations (ABRA) Rm 3 860 822 58 14 34 (3) (8) 20 (220) 4 34 (3) (34) (4) 71 (20) Total Rm 8 165 836 (3) (8) 20 (220) 4 – (7) 71 (20) (2) 7 7 (2) 10 10 10 (245) (10) – 33 (5) – 33 (5) (42) 42 265 4 529 87 606 26 – (19) 632 3 (8) (774) 13 448 (19) (1) (12) 3 (8) (774) 13 448 (11) 8 881 7 7 17 4 693 (221) (17) (22) (8) (65) 65 162 4 422 – (22) (8) – 85 – 9 141 JD Group Integrated Report 2013 << 69 FINANCIAL STATEMENTS Segmental analysis for the year ended 30 June 2013 Retail* Revenue Operating profit Depreciation and amortisation Total assets Total current liabilities Capital expenditure Operating margin Number of stores Instalment sale and other loan receivables Impairment provision Bad debts written off Rm Rm Rm Rm Rm Rm % Consumer Finance 12 months ended 30 June 2013 10 months ended 30 June 2012 12 months ended 30 June 2013 10 months ended 30 June 2012 12 562 383 142 3 181 2 032 1 204 3,0 1 193 10 380 488 105 2 996 2 344 180 4,7 1 186 4 809 862 62 10 958 511 126 17,9 3 213 643 35 7 930 280 230 20,0 9 731 966 505 7 253 557 405 Rm Rm Rm The segmental analysis has been presented to reflect the current Group reporting structure in terms of IFRS 8 and as a result the prior year was re-presented. * Includes the Furniture Retail chains, HiFi Corp, Incredible Connection and SteinBuild. Elimination of inter-divisional origination fees. Includes all impairment losses under note 18. # $ 70 >> JD Group Integrated Report 2013 Automotive Corporate 12 months ended 30 June 2013 10 months ended 30 June 2012 15 504 472 134 6 096 2 951 816 3,0 114 12 194 411 113 5 379 2 358 488 3,4 115 12 months ended 30 June 2013 (665)# (686)$ 151 2 899 2 086 314 Group 10 months ended 30 June 2012 12 months ended 30 June 2013 10 months ended 30 June 2012 (503) (246) 54 3 227 1 207 714 32 210 1 031 489 23 134 7 580 2 460 3,2 1 307 25 284 1 296 307 19 532 6 189 1 612 5,1 1 301 9 731 966 505 7 253 557 405 JD Group Integrated Report 2013 << 71 FINANCIAL STATEMENTS Notes to the Group financial statements for the year ended 30 June 2013 1. Restatement of comparatives Re-presentation of statement of comprehensive income The increased focus on consumer finance products within the Group has led to a re-presentation of the statement of comprehensive income in a manner that more appropriately reflects the results of both the Consumer Finance and other segments in the Group. Re-presentation of statement of financial position The statement of financial position is presented in order of liquidity, as allowed in terms of IAS 1. The prior year comparatives are adjusted to reflect the change. Re-presentation of segment analysis The segmental analysis has been presented to reflect the current Group reporting structure in terms of IFRS 8 and as a result the prior year was re-presented. Deferred taxation In the prior year the Income Tax Act was amended to state that capital gains taxation would in future be calculated at an inclusion rate of 66% (previously 50%). Despite the legislation change only being promulgated subsequent to the year end, IAS 12 Income Tax, requires deferred taxation to be measured at taxation rates expected to apply when the asset is realised or the liability settled, based on the taxation rates substantively enacted by the end of the reporting period. eferred taxation on certain intangible assets was incorrectly raised at the previous inclusion rate of 50%. The deferred taxation was restated D at the revised inclusion rate which resulted in a prior period restatement of taxation and deferred taxation of R55 million. The restatement had the following effect on comparative amounts: Taxation Deferred taxation liabilities Retained income Amounts as previously reported Rm Amounts as restated Rm 350 661 4 584 405 716 4 529 4 028 4 529 12 months ended June 2013 Rm 10 months ended June 2012 Rm 25 461 2 257 1 881 1 437 727 447 20 446 1 404 1 268 1 162 533 471 Reclassification of vehicle rental fleet and interest paid in cash flow statement The prior year cash flow numbers have been reclassified, in line with the current year classification, to reflect the cash flows on the acquisition and disposal of rental fleet vehicles under operating activities (previously under investing activities) as well as the representation of Consumer Finance’s interest paid included in cash generated by trading. Reclassification of shareholders for dividend prior period Shareholders for dividends of R501 million included in equity in the prior period were reclassified to retained earnings. 2. 3. Revenue Sale of merchandise Finance charges earned Financial services Other services Car service sales Car rental 32 210 25 284 Finance costs – net Finance costs Interest paid – finance leases – bank – interest-bearing liabilities – other 25 13 439 61 21 7 154 70 Net interest paid 538 252 Finance income Interest received (48) (42) Net finance costs 490 210 Net finance costs are included in the statement of comprehensive income as follows: Consumer finance operations Other operations 323 167 149 61 490 210 72 >> JD Group Integrated Report 2013 4. 5. Debtors’ costs Increase in impairment provision of instalment sales receivable Bad debts written off net of post write-off recoveries Profit before taxation Is stated after taking account of the following items: Auditors’ remuneration Audit fees – current year – prior year 12 months ended June 2013 Rm 10 months ended June 2012 Rm 409 505 12 405 914 417 17 – 15 1 17 16 Depreciation of property, plant and equipment 261 193 Depreciation on vehicle rental fleet 100 87 Amortisation of intangible assets 128 27 (2) (3) 962 29 735 36 991 771 220 – 141 10 220 151 Write-down of inventories to net realisable value 65 53 Profit on disposal of associate company (8) – Loss on disposal of property, plant and equipment and scrapping of rental fleet Impairment of property, plant and equipment Impairment of goodwill Impairment of intangible assets Profit on disposal of business interests 2 5 12 345 (8) 10 – – – – Capital items 356 10 Foreign exchange gains Operating leases Business premises Office equipment Retirement benefit costs Defined contribution funds Defined benefit funds JD Group Integrated Report 2013 << 73 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 12 months ended June 2013 Rm 6. Taxation South African taxation Normal – current year – prior year Deferred – current year – prior year – rate change Secondary taxation on companies Restated 10 months ended June 2012 Rm 452 (6) (208) (1) – – 304 (2) 17 2 55 22 237 398 6 – 3 (6) 6 3 – (2) 3 7 Total taxation 240 405 Dealt with as follows: Current taxation Deferred taxation 452 (212) 333 72 240 405 Reconciliation of tax charge Domestic standard normal rate of taxation % 28,0 % 28,0 Taxation at standard rate Adjusted for Current taxation – prior year adjustment Deferred taxation – prior year adjustment Expenditure disallowed Exempt income Movement in unutilised tax losses Secondary taxation on companies Rate change 244,0 347,0 (6,0) (7,0) 99,0 (98,0) 8,0 – – 2,0 – 7,0 (19,0) (9,0) 22,0 55,0 Taxation charged to income 240,0 405,0 Effective rate of taxation 27,5 32,7 Estimated tax losses available for set off against future taxable income Taxation losses available Deferred taxation assets not raised 619 (45) 555 (219) Deferred taxation assets raised 574 336 Effective taxation assets at country rate of tax 161 95 Foreign taxation Normal – current year – prior year Deferred – current year – prior year Deferred tax assets relating to tax losses of R45 million (2012: R219 million) have not been raised in accordance with Group policy as the probability of utilising these losses in the foreseeable future is considered to be remote. 74 >> JD Group Integrated Report 2013 7. Earnings per share and headline earnings per share Weighted average number of shares in issue during the year Basic earnings per share 2013 Number of shares (’000) 2012 Number of shares (’000) 219 157 215 742 Cents Cents 276,3 381,1 Reconciliation to headline earnings Profit attributable to shareholders Impairment of goodwill, property, plant and equipment and intangible assets Loss on disposal of property, plant and equipment and scrapping of rental fleet Profit on disposal of business interests Taxation thereon 606 362 2 (8) (96) 822 – 10 – (3) Headline earnings 866 829 395,2 384,5 2013 Number of shares (’000) 2012 Number of shares (’000) Diluted Weighted average number of shares in issue during the year Dilutive effect of bonus element in share options Dilutive effect of convertible bonds# 219 157 615 – 215 742 1 230 580 Diluted weighted average number of shares in issue for calculation of basic earnings per share Dilutive effect of convertible bonds# 219 772 17 837 217 552 – Diluted weighted average number of shares in issue for calculation of headline earnings per share 237 609 217 552 Cents Cents Diluted earnings per share 275,5 377,9 Diluted headline earnings per share 391,3 381,3 Distribution to shareholders Interim dividend – 115 cents on 229 338 322 shares (2012: 100 cents on 219 830 000 shares) 264 220 Final dividend (proposed) – 117 cents on 229 338 322 shares (2012: 132 cents on 219 830 000 shares) 268 290 Total distribution to shareholders for year 532 510 Headline earnings per share # The convertible bond has an anti-dilutive effect on the current year’s basic earnings per share. Consequently, the number of shares relating to the convertible bond is only included in the calculation of the shares for purpose of diluted headline earnings per share. The above are calculated based on R000 amounts. 8. JD Group Integrated Report 2013 << 75 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 9. Financial instruments 9.1Capital risk management The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern while maximising the return to stakeholders through the optimisation of the debt and equity balance. The Group’s overall strategy remains unchanged from 2012. The capital structure of the Group consists of debt, which includes borrowings and finance leases disclosed in note 22, cash and cash equivalents and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained earnings as disclosed in the statement of changes in equity and notes 23 to 25. 9.1.1 Gearing ratio The Group’s Risk Management committee reviews the capital structure on a semi-annual basis. As part of this review, the committee considers the cost of capital and the risks associated with each class of capital. The gearing ratio at year end was as follows: 2013 Rm 7 558 (791) Debt(i) Cash and cash equivalents Restated 2012 Rm 4 623 (1 523) Net debt(ii) 6 767 3 100 Shareholders’ equity(iii) – Restated 9 056 8 794 75 35 11,00 2,30 6,15 7,35 2,00 3,50 Net debt-to-equity ratio (%) Debt is defined as long- and short-term borrowings, as detailed in note 22, excluding accrued interest. (ii) Cash and cash equivalents include bank balances and overdrafts. (iii) Equity includes all capital and reserves of the Group. (i) 9.1.2 Capital adequacy cover JD Group – Micro Life JD Group – Micro Insurance Unisure 9.2Categories of financial instruments 9.2.1 Financial assets Designated at fair value through profit/loss Rm Loans and receivables Rm Held to maturity Rm Non-financial instruments Rm Total carrying value Rm – – 3 – – – – 69 – – – – 72 777 – – – 10 587 – – 12 – – – – 11 376 196 – – – – – – – – – – – 196 – 34 – 4 049 217 455 254 – 47 2 788 2 127 1 519 11 490 973 34 3 4 049 10 804 455 254 81 47 2 788 2 127 1 519 23 134 – – 1 – – – – 63 – – – – 64 1 337 – – – 8 015 – – – – – – – 9 352 195 – – – – – – – – – – – 195 – 41 – 3 723 194 372 196 – 4 2 364 1 631 1 396 9 921 1 532 41 1 3 723 8 209 372 196 63 4 2 364 1 631 1 396 19 532 2013 Assets Bank balances and cash Taxation Financial assets Inventories Trade and other receivables Vehicle rental fleet Deferred taxation Investments and loans Interest in joint venture company Property, plant and equipment Intangible assets Goodwill Total assets 2012 – Restated Assets Bank balances and cash Taxation Financial asset Inventories Trade and other receivables Vehicle rental fleet Deferred taxation Investments and loans* Interest in associates Property, plant and equipment Intangible assets Goodwill Total assets * Reclassified from available-for-sale financial assets. 76 >> JD Group Integrated Report 2013 9. Financial instruments continued 9.2 Categories of financial instruments continued 9.2.2 Financial liabilities 2013 Bank overdraft Taxation Trade and other payables Provisions Deferred taxation Non-interest-bearing long-term liabilities Interest-bearing liabilities Financial liabilities at amortised cost Rm Non-financial instruments and equity Rm Total carrying value Rm 182 – 4 929 – – – 7 632 – 99 346 6 562 237 – 182 99 5 275 6 562 237 7 632 12 743 1 250 13 993 2012 – Restated Bank overdraft Taxation Trade and other payables Provisions Deferred taxation Non-interest-bearing long-term liabilities Interest-bearing liabilities 9 – 4 526 – – – 4 623 – 66 498 6 716 207 – 9 66 5 024 6 716 207 4 623 Total 9 158 1 493 10 651 Total 9.2.3 Financial liabilities IFRS 7 Financial Instruments: Disclosure (IFRS 7) has established a three-level hierarchy for making fair value measurements: • Level 1 – Unadjusted quoted prices for financial assets and financial liabilities traded in an active market for identical financial assets or financial liabilities • Level 2 – Inputs other than quoted prices included in Level 1 that are observable for the financial asset or financial liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices) • Level 3 – Inputs for the financial asset or financial liability that are not based on observable market data The fair value of investment and loans has been classified as a Level 2 determination. The fair value of forward exchange contracts has been classified as a Level 2 determination. 9.3 Financial risk management objectives Senior executives meet on a regular basis to analyse interest rate exposures and evaluate treasury management strategies against revised economic forecasts. Compliance with Group policies and exposure limits is reviewed at quarterly meetings of the Board. The directors believe, to the best of their knowledge, that there are no undisclosed financial risks. These risks include market risk (currency risk and fair value interest rate risk), credit risk, liquidity risk and cash flow interest rate risk. The Group does not enter into or trade financial instruments for speculative purposes. 9.3.1 Market risk The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates (see note 9.3.2) and interest rates (see note 9.3.3). The Group may enter into a variety of derivative financial instruments to manage its exposures to interest rate and foreign currency risk. As at the reporting date the Group had entered into forward exchange contracts to hedge the exchange rate risk arising on the importation of goods for sale. There has been no other change to the Group’s exposure to market risks or the manner in which it manages and measures the risk. 9.3.2 Foreign currency risk management The Group undertakes certain transactions denominated in foreign currencies. Hence, exposures to exchange rate fluctuations arise. Exchange rate exposures are managed within approved policy parameters utilising forward exchange contracts. The fair value of forward exchange contracts has been classified as a Level 2 determination. All the Group financial assets and liabilities are denominated in the functional currency of the relevant reporting entities. Foreign currency sensitivity analysis The Group is mainly exposed to fluctuations in pula and dollars. However, as most of the foreign currency denominated assets and liabilities are located in the Group’s foreign operations, fluctuations in exchange rates between these currencies and the South African rand are reflected in the movement in the foreign currency translation reserve and not in the Group’s income statement. Refer to the statement of changes in equity. JD Group Integrated Report 2013 << 77 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 9. Financial instruments continued 9.3 Financial risk management objectives continued 9.3.2 Foreign currency risk management continued The closing rates used to translate assets and liabilities denominated in foreign currency at year end were as follows: Euro Metical Pula US dollar Zloty Kwacha Rupee 2013 2012 12,859 0,332 1,154 9,930 2,967 1,799 0,306 10,460 0,299 1,103 8,285 2,407 0,002 0,278 Forward exchange contracts It is the policy of the Group to enter into forward exchange contracts to cover specific foreign currency payments and receipts based on a predefined profile that takes into account the future expected date of payment or receipt. The writing of option contracts is prohibited. The amounts presented below represent the rand equivalents of commitments to purchase foreign currencies and all of these commitments mature within six months of the year end. Foreign currency 000 Rand equivalent R000 Market value R000 Fair value R000 Covered forward commitments 2013 US dollars – purchase 5 416 52 312 55 097 2 785 2012 US dollars – purchase 6 499 54 371 53 872 498 The fair values of the forward exchange contracts of R2,8 million (2012: R0,5 million) are included in financial assets and financial liabilities. 9.3.3 Interest rate risk management The Group is exposed to interest rate risk as entities in the Group borrow funds with both fixed and floating interest rates. As part of the process of managing the Group’s fixed and floating rate borrowings mix, the interest rate characteristics of new borrowings and the refinancing of existing borrowings are positioned according to expected movements in interest rates. In order to hedge specific exposures in the interest rate repricing profile of existing borrowings and anticipated peak additional borrowings, the Group may make use of interest rate derivatives, only as approved in terms of Group policy limits. Interest rates charged to customers on credit agreements are fixed for the duration of the contract. The interest rates charged to customers are set at the time the deal is written. Interest earned on short-term cash surpluses invested with major banking institutions is earned at variable market-related rates. The Group entered into an interest rate swap agreement, for the JDG01 note issued in terms of the Domestic medium term note programme (refer note 22) where fixed interest is paid at 7,17% and variable interest received of three-month JIBAR plus 1,83% on a notional amount of R1 000 million. The swap commenced on 30 April 2013 and terminates on 30 October 2015. Interest rate sensitivity analysis The sensitivity analysis below has been determined based on the exposure to interest rates for both financial assets and financial liabilities at the reporting date. For floating rate liabilities, the analysis is prepared assuming that the amount of the liability outstanding at the reporting date was outstanding for the whole year. A 100 basis points increase or decrease in interest rates is used when reporting interest rate risk internally to key management personnel and represents management’s assessment of the reasonable change in interest rates. If interest rates had been 100 basis points higher/lower and all other variables were constant, the Group’s profit for the year ended 30 June 2013 would decrease/increase by R31,3 million (2012: decrease/increase by R19,9 million). T his is mainly attributable to the Group’s exposure to interest rates on its variable rate borrowings and variable rate short-term cash investments. 9.4Credit risk management Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Group. Potential concentrations of credit risk consist principally of short-term cash investments and trade and instalment sale receivables. With regard to short-term cash investments, the Group has adopted a policy of dealing only with creditworthy counterparties as a means of mitigating the risk of financial loss from defaults. The Group transacts only with entities that are rated the equivalent of investment grade and above. This information is supplied by independent rating agencies where available and, if not available, the Group uses other publicly available financial information and its own trading records to rate its customers. The Group’s exposure and the credit ratings of such counterparties are continuously monitored and the aggregate value of transactions concluded is spread amongst its approved counterparties. Credit exposure is controlled by counterparty limits that are reviewed and approved by the risk management committee annually. At present, the Group deposits short-term cash surpluses between five major South African banks of high credit standing, and where appropriate, are held in short-term Government Treasury Bills. 78 >> JD Group Integrated Report 2013 9. Financial instruments continued 9.4Credit risk management continued Trade and instalment sale and loan receivables comprise a large, widespread customer base. The Group manages and grants credit based on a combination of empirically developed applications, behaviour and credit bureau scoring models. These models (and accompanying business rules) are reviewed, approved by JD Consumer Finance Proprietary Limited’s Credit Risk committee and updated on an ongoing basis. Credit is therefore granted based on the Group’s appetite for risk and within the ambit of relevant regulations. Our third generation behaviour scorecards, in addition to the information sourced from the credit bureau, enable the Group to measure the credit risk of customers during the application phase with a higher degree of sophistication, further reducing our credit risk. As at 30 June 2013, the Group did not consider that any significant concentration of credit risk existed in the instalment sale receivables book which had not been adequately provided for. The tables below provide an analysis of credit risk exposures inherent in the instalment sale and loan receivables at the year-end reporting dates, reconciled to the carrying value of net instalment sale receivables as reported in note 11. 2013 Credit exposures by class Up to date Rehabilitated Arrears ≤ one instalment Arrear > one instalment Arrear ≤ 2 instalments Arrear ≤ 3 instalments Arrear ≤ 4 instalments Arrear ≤ 5 instalments Arrear >5 instalments Class 1 Rm Class 2 Rm Class 3 Rm Class 4 Rm Total Rm 1 049 6 70 447 1 591 5 187 1 385 1 063 7 145 1 143 1 508 11 173 941 5 211 29 575 3 916 58 53 46 41 249 171 156 138 123 797 138 127 112 98 668 161 139 128 110 403 528 475 424 372 2 117 1 572 3 168 2 358 2 633 9 731 Roll forward of the impairment provision Balance at the beginning of the year Bad debts written off net post write-off recoveries Increase in impairment provision 71 201 146 139 557 (48) 105 (203) 342 (184) 323 (70) 144 (505) 914 Balance at the end of the year 128 340 285 213 966 Net carrying value 1 444 2 828 2 073 2 420 8 765 2012 Credit exposures by class Up to date Rehabilitated Arrears ≤ one instalment Arrear > one instalment 1 026 29 135 216 1 710 81 348 628 837 36 304 656 875 9 172 191 4 448 155 959 1 691 34 26 24 19 113 95 75 65 58 335 114 81 66 57 338 38 26 19 19 89 281 208 174 153 875 1 406 2 767 1 833 1 247 7 253 83 (53) 41 230 (174) 145 159 (137) 124 74 (40) 105 546 (404) 415 Arrear ≤ 2 instalments Arrear ≤ 3 instalments Arrear ≤ 4 instalments Arrear ≤ 5 instalments Arrear >5 instalments Roll forward of the impairment provision Balance at the beginning of the year Bad debts written off Increase in impairment provision Balance at the end of the year Net carrying value 71 201 146 139 557 1 335 2 566 1 687 1 108 6 696 JD Group Integrated Report 2013 << 79 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 9. Financial instruments continued 9.4Credit risk management continued Definitions applied in compiling these tables: The ‘classes’ have been determined on the basis of the market segment in which the individual trading brands operate. Class 1 = Bradlows, Morkels and Hi-Finance Class 3 = Barnetts, Price ’n Pride and Supreme Class 2 = Joshua Doore, Russells and Electric Express Class 4 = Personal loan and third parties The debtors book has been analysed into the following types of accounts, reflecting the accounts in the following categories: a. Up to date These accounts have no arrears, are therefore up to date and are therefore neither past due nor impaired. An unidentified impairment is raised for these accounts. b. Rehabilitated These accounts, while being in arrears and considered past due, have paid their last six instalments. An unidentified impairment is raised for these accounts. c. Arrears ≤ one instalment These accounts are in arrears by less than one contractual instalment and are considered to be past due. Arrears is defined as less than 95% of an instalment. An unidentified impairment is raised for these accounts. d. Arrears > one instalment These accounts are in arrears by more than one contractual instalment. Arrears is defined as less than 95% of a contractual instalment. Accounts that are two instalments in arrears carry an unidentified impairment provision, while accounts that are three and more instalments in arrears carry an identified impairment provision. Risk analysis – up to date accounts 2013 Low risk Medium risk High risk Total up to date accounts 2012 Low risk Medium risk High risk Total up to date accounts Class 1 Rm Class 2 Rm Class 3 Rm Class 4 Rm Total Rm 469 244 336 542 564 485 244 435 384 728 458 322 1 983 1 701 1 527 1 049 1 591 1 063 1 508 5 211 567 168 291 766 303 641 309 163 365 353 166 356 1 995 800 1 653 1 026 1 710 837 875 4 448 The Group allocates all customers into 13 (2012: 12) possible credit risk grades (RG) based on the Bureau and the internal behaviour scores. The Group considers RG0 to RG3 as high-risk customers, RG4 to RG6 as medium-risk customers and RG7 to RG13 as low-risk customers. The tables below provide an analysis of credit risk exposures inherent in trade receivables at the year-end reporting dates, reconciled to the carrying value of the trade receivables as reported in note 11. By nature of their classification, these are receivable within one year. 2013 Rm 2012 Rm 893 161 497 109 One month Two months Three and more months 75 26 60 70 15 24 Impaired 51 53 1 105 (51) 659 (53) Not past due Past due but not impaired Provision for impairment 1 054 606 Roll forward of the impairment provision Balance at the beginning of the year Bad debts written off Increase in impairment provision 53 (20) 18 53 (22) 22 Balance at the end of the year 51 53 Other receivables have not been impaired and are not past due. 80 >> JD Group Integrated Report 2013 9. Financial instruments continued 9.4Credit risk management continued 9.4.1 Liquidity risk management Ultimate responsibility for liquidity risk management rests with the Board of directors, which has built in an appropriate liquidity risk management framework for the management of the Group’s short-, medium- and long-term funding and liquidity management requirements. The Group manages liquidity risk by maintaining adequate reserves, banking facilities and reserve borrowing facilities, by continuously monitoring forecast and actual cash flows and matching the maturity profiles of financial assets and liabilities. Included below is a listing of additional undrawn facilities that the Group has at its disposal to further reduce liquidity risk. All facilities listed are held with reputable banking institutions. Banking facilities Total banking and loan facilities Domestic medium-term note programme Bank borrowings (note 22) Domestic medium-term note programme (note 22) Unutilised banking facilities 2013 Rm 2012 Rm 5 793 8 000 5 108 – 13 793 (3 145) (3 075) 5 108 (3 209) – 7 573 1 899 In addition, the Group had net cash on hand of R791 million (2012: R1 523 million) at year end. The contractual maturity profile of financial liabilities of the Group is analysed further in the tables below. The contractual payments for interest bearing liabilities include both capital and interest payable. 0 – 6 months Rm 7 – 12 months Rm > 1 year Rm 2 – 5 years Rm Total Rm 766 4 687 182 1 413 241 – 2 038 – – 4 413 – – 8 630 4 928 182 5 635 1 654 2 038 4 413 13 740 723 4 298 9 415 718 – 893 – – 3 324 – – 5 355 5 016 9 5 030 1 133 893 3 324 10 380 2013 Interest-bearing liabilities Trade and other payables Bank overdraft 2012 Interest-bearing liabilities Trade and other payables Bank overdraft 2013 Rm 10. Inventories Merchandise net of obsolescence Provision for write down to net realisable value Restated 2012 Rm 4 094 (45) 3 760 (37) 4 049 3 723 JD Group Integrated Report 2013 << 81 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 11. 2013 Rm Restated 2012 Rm Trade, loan and other receivables Secured loans Unsecured loans 6 953 2 778 6 167 1 086 Instalment sale and loan receivables(1) Less: Impairment provision 9 731 (966) 7 253 (557) 8 765 6 696 1 105 (51) 659 (53) 1 054 606 Trade receivables Less: Impairment provision 985 907 10 804 8 209 9,9 7,7 The maturity profile of instalment sale and loan receivables is as follows: – receivable within one year – receivable thereafter 6 644 3 087 4 800 2 453 Total instalment sale and loan receivables 9 731 7 253 Vehicle rental fleet Opening balance Cost Accumulated depreciation 451 (79) 426 (57) Net book value 372 369 Additions Depreciation Transfer to inventories Cost Accumulated depreciation 785 (100) 469 (87) (703) 101 (444) 65 At the end of the year Cost Accumulated depreciation 533 (78) 451 (79) Total net book value 455 372 Other receivables Total trade, loan and other receivables Provisions as a percentage of instalment sale and loan receivables (%) The credit terms of instalment sale and loan receivables range from 3 to 36 months. The directors consider the carrying amount of trade and other receivables to approximate their fair values. Classified as originated loans and receivables and carried at amortised cost. (1) 12. Vehicle fleet assets with a net book value of R302 million (2012: R260 million) are encumbered under part of the finance lease liabilities as described in note 22. The vehicle rental fleet is depreciated over the period of the buy-back agreement (9 to 12 months) or estimated holding period at 20% p.a. 82 >> JD Group Integrated Report 2013 2013 Rm 13. Deferred taxation Amount provided at the beginning of the year Deferred taxation asset on deconsolidation of subsidiary companies Deferred taxation at acquisition of subsidiary companies Charged to statement of comprehensive income (note 6) Equity component of convertible bonds Rate change relating to prior year balance (note 1) The deferred taxation provision comprises the following temporary differences: Instalment sale receivables’ allowances Provisions disallowed and equalisation of operating lease costs Intangible assets Assets unrealised Payments in advance Taxation losses (note 6) Equity component of convertible bonds Share-based payments Other Deferred taxation is disclosed as: Asset Liability 14. 14.1 Investments and loans Unlisted Shares and investments at fair value Loan Directors’ valuation of unlisted investments Restated 2012 Rm 520 1 (1) (212) – – 428 – – 17 20 55 308 520 352 (195) 212 7 14 (161) 17 (24) 86 403 (112) 304 (36) 57 (95) 20 – (21) 308 520 (254) 562 (196) 716 308 520 69 12 63 – 81 63 69 63 The loan arose on disposal of the Group’s share in Censeo Proprietary Limited and bears interest at prime and is receivable over five years. JD Group Integrated Report 2013 << 83 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 15. 2013 Rm Restated 2012 Rm Interest in associate company Shares at cost Attributable share of post-acquisition retained earnings – Opening equity accounted profit – Current year equity accounted profit – Dividends received – – 4 2 (2) 2 2 – Total investment – Disposal 4 (4) 4 – Carrying value – 4 Aggregate financial information in respect of associate company The information presented for the year ended 30 June 2013: Statement of financial position Non-current assets Current assets – – 5 13 Total assets – 18 Capital and reserves Current liabilities – – 8 10 Total equity and liabilities – 18 Statement of comprehensive income Profit before tax Tax – – 7 (2) Profit after tax – 5 50 – (3) (2) 2 – – – 47 – 98 9 – – 107 – 90 2 15 – – – 107 – Statement of comprehensive income Loss before tax Tax 6 (2) – – Loss after tax 4 – Nature of business Blake and Associates Proprietary Limited, a subsidiary of the Group, had a 37,5% interest in Censeo Proprietary Limited which it disposed of during the year to non-controlling shareholders of the business. Refer to note 14. 16. Interest in joint venture company Interest in joint venture Shares at cost Attributable share of post-acquisition retained earnings – Opening equity previously consolidated – Current year equity accounted loss – Loan to joint venture Total investment Nature of business Ariva Proprietary Limited is a joint venture in which the Group has a 50% shareholding. The company provides full maintenance vehicle leasing services. Aggregate financial information in respect of the joint venture company The information presented for the period ended 30 June 2013: Statement of financial position Non-current assets Current assets Total assets Capital and reserves Non-current liabilities Current liabilities Total equity and liabilities Ariva Proprietary Limited was previously consolidated as a subsidiary. During the current year the level of control (50%) was reassessed and a decision was taken to account for the entity as a joint venture company (refer to note 30) in accordance with the Group’s accounting policy to equity account. 84 >> JD Group Integrated Report 2013 Leasehold improveProperty ments Rm Rm 17. Property, plant and equipment 30 June 2013 At the beginning of the year Cost Accumulated depreciation Net book value Reclassification of assets under construction Transfer to intangible assets (note 18) Cost Accumulated depreciation Impairment Acquisition/(disposal) of subsidiaries Cost Accumulated depreciation Additions# Depreciation Disposals Cost Accumulated depreciation At the end of the year Cost Accumulated depreciation and impairment Vehicles and forklift trucks Rm Computer hardware Rm Computer software Rm Furniture Assets and under confittings struction* Rm Rm Total 2013 Rm 427 (4) 562 (284) 286 (127) 198 (149) 91 (65) 440 (265) 1 254 – 3 258 (894) 423 278 159 49 26 175 1 254 2 364 555 59 – 202 – 9 (825) – – – (5) – – – – – – – – – (91) 65 – – – – (810) – – (901) 65 (5) 1 – 461 (8) 5 (2) 120 (100) (16) (3) 19 (27) 5 (3) 26 (71) – – – – 23 (12) 41 (55) – – 884 – 18 (20) 1 551 (261) (3) 2 (60) 54 (39) 31 (22) 22 – – (50) 42 – – (174) 151 1 441 686 250 409 – 463 503 3 752 (15) (332) (126) (201) – (290) – (964) Total net book value 1 426 354 124 208 – 173 503 2 788 Depreciation rates (%) Directors’ valuation of property 3–5 10 – 20 12.5 – 20 20 – 33.3 10 – 33.3 10 – 25 – 2 019 Includes capitalised interest of R18 million at an average weighted cost of debt of 7,7% as well as properties of R447 million acquired through the issue of shares to Steinhoff. # 30 June 2012 At the beginning of the year Cost Accumulated depreciation Net book value Reclassified as held for sale Cost Accumulated depreciation Additions Depreciation Disposals Cost Accumulated depreciation Foreign currency translation Cost Accumulated depreciation At the end of the period Cost Accumulated depreciation and impairment Total net book value Depreciation rates (%) Directors’ valuation of property 294 (10) 486 (241) 248 (111) 184 (133) 78 (46) 421 (242) 512 – 2 223 (783) 284 245 137 51 32 179 512 1 440 – – 141 (2) (8) (8) – – – 108 (74) (32) (32) – – – 71 (25) (33) (33) – (5) 5 38 (36) (19) (19) – 5 (5) 10 (15) (2) (2) – – – 46 (41) (27) (27) – – – 742 – – – – – – 1 156 (193) (121) (121) – – 8 – 31 – 9 – 15 – 1 – 18 – – – 82 427 562 286 198 91 440 1 254 3 258 (4) (284) (127) (149) (65) (265) – (894) 423 278 159 49 26 175 1 254 2 364 20 12.5 – 20 25 25 10 – 25 – 3 – 5.5 * Capitalised assets under construction comprises: – Property development – Software development 1 012 2013 Rm 2012 Rm 336 167 809 445 503 1 254 JD Group Integrated Report 2013 << 85 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 17. Property, plant and equipment continued A register of property is available for inspection by members at the registered office of the Company. A n impairment charge of R5 million was recorded for the year ended 30 June 2013 (2012: Rnil) on four of the Group’s properties where the carrying value exceeded the recoverable amount. The recoverable amount was based on the latest property valuation performed by an independent property valuer. This valuation formed the basis of the impairment calculation, with fair value less costs to sell determined to be its recoverable amount. T here was no change in the nature of property, plant or equipment or in the policy regarding their use. Refer note 35 for applicable judgements and estimates. T he directors have used an independent valuator in arriving at their valuation of the 19 newly acquired dealerships from Steinhoff Properties Proprietary Limited. A ssets with a net book value of R17 million (2012: R19 million) are encumbered under part of the finance lease liabilities as described in note 22. Amortisable trademarks Rm 18. Intangible assets 30 June 2013 At the beginning of the year Cost Accumulated amortisation Net carrying value Movement for the year Transfer from assets under construction (note 17) Cost Accumulated amortisation Impairment Acquisition of subsidiaries Additions* Amortisation Disposals Cost Accumulated depreciation Amortisable Indefinite Amortisable Indefinite supplier supplier customer trademarks relationships relationships relationships Rm Rm Rm Rm Information database Rm Software* Rm Total* 2013 Rm 381 (245) 28 – 48 (48) 1 453 – 19 (7) 7 (5) – – 1 936 (305) 136 28 – 1 453 12 2 – 1 631 – – – – – (3) – – – 16 – – – – – – – – – – – – – – – – – – – (3) – – – – – (1) 901 (65) (345) – 121 (121) 901 (65) (345) 16 121 (128) – – – – – – – – – – – – (5) 1 (5) 1 381 44 48 1 453 19 7 1 017 At the end of the year Cost Accumulated amortisation and impairment (248) – (48) – (10) (6) (530) (842) Net carrying value 133 44 – 1 453 9 1 487 2 127 2012 At the beginning of the year Cost Accumulated amortisation 381 (221) 29 – 48 (48) 1 453 – 19 (7) 7 (3) – – 1 937 (279) Net carrying value Amortisation 160 (24) 29 (1) – – 1 453 – 12 – 4 (2) – – 1 658 (27) At the end of the period Cost Accumulated amortisation 381 (245) 29 (1) 48 (48) 1 453 – 19 (7) 7 (5) – – 1 937 (306) Net carrying value 136 28 – 1 453 12 2 – 1 631 * Includes capitalised interest of R45 million at an average weighted cost of debt of 7,7%. 86 >> JD Group Integrated Report 2013 2 969 18. Intangible assets continued The amortisable trademarks comprise trademarks arising from the acquisition of Profurn, Connection Group and Blake & Associates. The intangible assets arising on the acquisition of Profurn consist of acquired trademarks that are amortised over a remaining period of four years. The trademarks are amortised over four, five and 15 years respectively. The indefinite trademarks comprise trademarks arising from the acquisition of SteinBuild. T he intangible assets arising on the acquisition of Blake & Associates comprise trademarks, customer relationships and a database. The trademarks are amortised over a period of either five or 15 years, while the customer relationships are amortised over either five or 10 years. The database is amortised over a five-year period. Amortisable supplier relationships is now fully amortised and relates to Connection Group. Indefinite supplier relationships arose from the Unitrans acquisition and comprise indefinite life supplier relationships. T he amortisable customer relationships and information database relates to the acquisition of Blake & Associates and amortised over five and ten years respectively. Software is depreciated over three to 10 years. A n impairment charge of R345 million was recorded for the year ended 30 June 2013 (2012: Rnil) on capitalised software development costs (primarily relating to the SAP infrastructure) as the carrying value of capitalised software development costs exceeded the recoverable amount. The impairment indicator identified in this regard was the fact that the total SAP project costs to date were materially higher than initially budgeted. Management obtained a valuation from a third party within the IT industry evidencing the fact that the carrying amount exceeds the recoverable amount. Refer to note 35 for further management judgements and estimates applicable to the assessment of intangible assets. 19. Connection Group Rm Blake & Associates Rm Financial Services Rm Unitrans Auto Rm SteinBuild Rm 347 – – 92 – – 54 – – 825 88 – 66 47 – 12 – (12) 1 396 135 (12) Net carrying value 347 92 54 913 113 – 1 519 2012 At the beginning of the period Additions At the end of the period 347 – 92 – 54 – 825 – 66 – – 12 1 384 12 Net carrying value 347 92 54 825 66 12 1 396 Goodwill 2013 At the beginning of the year Additions Impairment At the end of the year Cloverpark Rm Total Rm The Group tests goodwill annually for impairment, or more frequently if there are indications that goodwill might be impaired. A n impairment charge is required for goodwill when the carrying amount exceeds the recoverable amount. An impairment charge of R12 million was recorded against the Cloverpark goodwill for the year ended 30 June 2013 (2012: Rnil) as the entity is in the process of being wound up. T he recoverable amounts of the cash-generating units (CGUs) are determined from value in use calculations. The key assumptions for the value-in-use calculations are those regarding the discount rates, growth rates and expected changes to selling prices and direct costs during the period. Management estimates discount rates using pre-tax rates that reflect current market assessments of the time value of money and the risks specific to the CGU. The growth rates are based on industry growth forecasts. Changes in selling prices and direct costs are based on past practices and expectations of future changes in the market. Refer to note 35 for judgements and estimates applicable to the assessment of goodwill. JD Group Integrated Report 2013 << 87 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 20. Trade and other payables The directors consider the carrying amount of trade and other payables to approximate their fair values. The credit period of trade payables ranges between seven and 180 days from the date of the invoice. No interest is charged on the trade payables up to the first 180 days from the date of the invoice. The Group has financial risk management policies to ensure that all payables are paid within the negotiated credit timeframe. 20.1 20.2 21. 2012 Rm 164 75 139 113 239 252 237 207 Balance at 30 June 2012 Rm Utilised during the year Rm Balance at 30 June 2013 Rm 6 – 6 Balance at 30 June 2011 Rm Utilised during the period Rm Balance at 30 June 2012 Rm 26 15 (26) (9) – 6 41 (35) 6 The following accruals are included in trade and other payables: Leave pay Annual bonuses Non-interest-bearing liabilities comprise: Operating lease costs adjustment Provisions Provisions comprise: Onerous lease Contingent liabilities Onerous lease 2013 Rm A n onerous lease provision is raised on unoccupied leased property. The provision is the discounted present value of the contracted rental stream. Certain companies in the Group are involved in disputes where the outcomes are uncertain. The Group is also involved in taxation disputes with revenue authorities in South Africa and Botswana regarding transfer pricing interest assessments and the disallowance of a tax loss respectively. The directors are confident that they will be able to defend these actions and that the potential of outflow or settlement is remote and, if not, that the potential impact on the Group will not be material. There is no other litigation, current or pending, which is considered likely to have a material adverse effect on the Group. The Group has a number of guarantees and sureties outstanding at year end. However, the directors are confident that no material liability will arise as a result of these guarantees and sureties. 88 >> JD Group Integrated Report 2013 22. Interest-bearing liabilities Analysis of closing balance Secured financing Bank and capital markets borrowings Finance lease liabilities Unsecured financing Domestic medium-term note programme Convertible bond Promissory notes Accrued interest 2013 Rm 2012 Rm 3 145 345 3 209 337 3 075 943 50 74 – 929 148 – 7 632 4 623 1 992 1 664 2 202 1 438 336 1 085 660 1 397 552 929 These liabilities are carried at amortised cost. The directors consider the carrying value of interest-bearing liabilities to approximate their fair value. The Company’s direct subsidiaries in conjunction with Connection Group Holdings Proprietary Limited, an indirect subsidiary, have guaranteed the bank borrowings of the Group. Assets with a net book value of R319 million (2012: R279 million) are encumbered under part of the finance lease liabilities as described in note 12 and note 17. Interest-bearing liabilities are repayable in the following financial years: Next year Within two years Within three years Within four years Within five years 7 632 4 623 The obligations payable under finance leases are analysed further as follows: Minimum lease payments: Amounts payable within one year Amounts payable thereafter 323 33 314 34 Less: Future finance charges 356 (11) 348 (11) Present value of lease obligations 345 337 Balance at the beginning of the period Proceeds from issue of convertible bonds Amount classified as equity Coupon interest Market implied interest 929 – – (75) 89 – 1 000 (71) (2) 2 Balance at the end of the year 943 929 Convertible bond The bond is convertible to 17,9 million ordinary shares of JD Group at R55,80 per ordinary share. The coupon rate is 7,50% per annum and the redemption price is 100%. The proposed final dividend required an adjustment to the conversion price of the convertible bond. Refer to page 51. In terms of the MOI of the Company and all its subsidiaries, borrowing powers are unlimited. JD Group Integrated Report 2013 << 89 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 Facility Rm 22. Maturity date Interest-bearing liabilities continued Loan details: Secured financing Capitalised finance lease and instalment sale agreements Secured hire purchase and lease agreements repayable in monthly or annual instalments over periods of one to five years. Unsecured financing Amortising term loans Repayable in quarterly instalments Repayable in quarterly instalments Repayable in semi-annual instalments Repayable in semi-annual instalments Repayable in quarterly instalments Repayable in quarterly instalments Term loans Term loan Term loan Revolving term loan Revolving term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Term loan Unsecured financing Convertible bond due 2017 Domestic medium-term note programme Listed notes JDG01 – senior unsecured fixed rate note Issued on 30 October 2012 JDG03 – senior unsecured floating rate note Issued on 15 April 2013 JDG04 – senior unsecured floating rate note Issued on 15 April 2013 Unlisted notes – senior unsecured floating rate notes JDC02U Issued on 14 November 2012 JDC03U Issued on 29 January 2013 JDC04U Issued on 14 March 2013 JDC05U Issued on 15 May 2013 JDC06U Issued on 15 May 2013 JDG02U Issued on 22 January 2013 JDG03U Issued on 21 February 2013 The interest on the notes is payable quarterly in arrears Promissory notes Total excluding accrued interest 90 >> JD Group Integrated Report 2013 2013 Rm 2012 Rm SA prime less 0,90% to 2,50% 345 337 Interest rate 17 50 105 400 458 250 30 July 2013 25 February 2014 24 August 2016 8 May 2017 28 September 2017 30 November 2016 JIBAR plus 1,90% JIBAR plus 2,20% 8,66% 9,01% JIBAR plus 2,45% JIBAR plus 2,40% 17 50 105 400 458 250 83 116 135 500 – – 220 140 500 500 50 50 50 200 350 50 300 200 50 65 200 100 200 22 August 2012 20 May 2013 30 December 2013 30 December 2013 3 March 2014 3 May 2014 2 July 2014 31 July 2014 24 August 2014 16 September 2014 30 March 2015 30 April 2015 18 May 2015 17 June 2015 30 May 2016 29 June 2016 30 September 2016 JIBAR plus 2,50% JIBAR plus 2,60% JIBAR plus 2,00% JIBAR plus 2,00% JIBAR plus 2,25% JIBAR plus 2,25% JIBAR plus 2,25% 9,19% 8,95% JIBAR plus 2,25% JIBAR plus 1,98% 8,72% JIBAR plus 2,40% JIBAR plus 2,40% JIBAR plus 2,60% JIBAR plus 2,40% JIBAR plus 4,75% – – – – 50 50 50 200 350 50 300 200 50 65 200 100 200 220 140 175 175 50 50 50 200 350 50 300 200 50 65 – 100 200 19 June 2017 7,50% 943 929 30 October 2015 7,17% 1 000 – 15 April 2016 JIBAR plus 1,65% 450 – 15 April 2018 JIBAR plus 2,03% 300 – 14 November 2013 JIBAR plus 0,80% 200 – 29 January 2014 JIBAR plus 0,76% 400 – 13 March 2014 JIBAR plus 0,76% 200 – 15 May 2014 JIBAR plus 0,70% 305 – 15 May 2014 JIBAR plus 0,65% 35 – 22 January 2015 JIBAR plus 1,25% 100 – 21 February 2016 JIBAR plus 1,80% 85 – 17 July 2013 JIBAR plus 0,41% 1 000 8 000 50 148 7 558 4 623 23. 2013 Rm 2012 Rm Stated capital Stated capital Authorised 500 000 000 (2012: 250 000 000) ordinary shares of no par value Issued 229 338 322 (2012: 219 830 000) ordinary shares of no par value Balance at the beginning of the year Issue of shares 4 245 448 4 245 – Balance at the end of the year 4 693 4 245 Stated capital 4 693 4 245 3 129 750 (2012: 5 139 892) shares are under options to employees of the Group in terms of the JD Group Employee Share Incentive Scheme at prices varying between R25,20 and R79,83 per share (note 34). Since the JD Group Employee Share Incentive Scheme is in a run-off mode, no new share options may be granted to participants. Unless exercised prior to 1 June 2016, the share options will lapse on that date. Altogether 5 486 000 (2012: 8 835 500) unvested share appreciation rights exist under the JD Group Share Appreciation Rights Scheme (note 34) at prices varying between R40,67 and R51,30 per share. Nil (2012: 10 000 000) share appreciation rights are under the control of the directors for allocation to participants in terms of The JD Group Share Appreciation Rights Scheme. Approval will be sought for the placement of 2 500 000 (two million five hundred thousand) shares under the control of the directors for purposes of implementing a new long-term share-based scheme. In addition, shareholders will be requested to place approximately 24 784 967 unissued shares under the control of the directors for purposes other than the share incentive scheme, to amongst others make provision for the potential conversion of the Group’s five-year fixed-rate senior unsecured convertible bond into ordinary shares. On 1 March 2013 the Company issued 9 508 322 shares to Steinhoff as consideration for 19 dealership premises to the value of R447 million. An independent property valuator has valued the portfolio of properties and ascribed a fair value of R447 million to the portfolio. The number of shares to be issued was determined by dividing the aforementioned fair value by 4 700,75 cents, being the 28-day volumeweighted average traded price per JD Group share up to and including 20 November 2013 (the date on which JD Group and Steinhoff formally commenced negotiations around the transaction). 24. 25. 2013 Rm 2012 Rm Treasury shares JD Group Limited ordinary shares held by the JD Group Employee Share Incentive Scheme, at cost: 3 656 663 (2012: 4 031 663) shares 221 245 Other reserves Are made up as follows: Foreign currency translation reserve Revaluation of shares issued pursuant to the acquisition of Profurn Share-based payment reserve Statutory reserve – insurance contingency Convertible bond equity reserve (net of deferred tax) Premium on acquisition of non-controlling interests (67) 139 50 – 51 (11) (70) 139 102 43 51 – 162 265 JD Group Integrated Report 2013 << 91 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 26. Cash generated by trading Operating profit from operations Non-cash items Depreciation of property, plant and equipment and rental fleet Amortisation of intangible assets Operating lease costs adjustments Share-based payment Loss on disposal of property, plant and equipment and scrapping of rental fleet Impairment of property, plant and equipment and intangible assets Impairment of goodwill Profit on disposal of associate company 27. 28. Increase in working capital Increase in inventories Increase in trade and other receivables Increase in trade and other payables Increase in financial assets Decrease in provisions Provision reclassified Taxation paid Amount (payable)/receivable at the beginning of the year Per statement of comprehensive income (note 6) Reallocation of provision Amount payable at the end of the year Reeds Rm 29. Hardware Warehouse and KHI 2013 Rm 2012 Rm 1 031 1 296 361 128 20 (22) 2 350 12 (8) 280 27 5 33 10 – – – 1 874 1 651 (335) (39) 80 (2) – – (754) (157) 88 – (35) (16) (296) (874) (25) (452) – 65 313 (333) 16 25 (412) 21 Total 2013 Rm 2012 Rm Business combinations Details of the fair values of assets acquired for each of the above entities are set out in the notes below. (6) 116 53 – 5 – (107) 1 (4) (1) (10) 74 22 1 22 16 (69) (2) (5) 2 (16) 190 75 1 27 16 (176) (1) (9) 1 – 6 16 – 14 – (3) – – – 57 – 88 51 – 47 108 – 135 33 52 20 Cost of investment Bank balances and cash (145) (6) (98) (10) (243) (16) (105) – Cash consideration (151) (108) (259) (105) Bank balances and cash Inventories Trade and other receivables Investments and loans Property, plant and equipment Intangible assets Trade and other payables Deferred taxation Non-interest-bearing liabilities Non-controlling interests Fair value of net assets acquired Payment of additional purchase price Goodwill Steinhoff Doors and Building Materials Proprietary Limited acquired a 100% shareholding in Hardware Warehouse Limited and KHI Proprietary Limited effective 1 March 2013 for a total consideration of R88,8 million and R8,7 million respectively. Effective 1 December 2012, Unitrans Automotive Proprietary Limited acquired the assets and business of Reeds Motor Group, Reeds Car Rental and a 70% shareholding in Isuzu Truck Centre for a total consideration of R145,1 million. 92 >> JD Group Integrated Report 2013 2013 Rm 30. Deconsolidation of previously consolidated subsidiary Ariva was previously consolidated. During the current year, the level of control was reassessed, and it was concluded that the Group’s shareholding of 50% does not constitute control. As a consequence the company is now equity accounted in accordance with the Group policy on joint ventures (refer to note 16). Property, plant and equipment Deferred taxation Trade and other receivables Group loan Trade and other payables Bank and cash on deconsolidation Non-controlling interests 31. 2012 Rm (27) (1) – 2 3 (13) 19 – – – – – – – (17) – Cash flow from deconsolidation (13) – Commitments Capital expenditure Authorised and contracted Authorised but not yet contracted 38 358 518 230 396 748 785 1 825 325 701 1 675 360 2 935 2 736 This expenditure will be financed from internal sources and borrowing facilities. Operating lease commitments (predominantly premises) Due within one year Due within two to five years Due beyond five years 32. New accounting pronouncements Revised standards and interpretations in issue not yet adopted At the date of authorisation of these financial statements, the following revised standards and interpretations and/or amendments to standards and interpretations were in issue but not yet effective: IFRS 9 Financial Instruments IFRS 10 Consolidated Financial Statements IFRS 10 Consolidated Financial Statements – Amendments for investment entities IFRS 11 Joint Arrangements – Amendments to transitional guidance IFRS 12 Disclosure of Interests in Other Entities – Amendments to transitional guidance IFRS 13 Fair Value Measurement IAS 1 Presentation of Financial Statements – Amendments resulting from Annual Improvements 2009 – 2011 Cycle (comparative information) IAS 16 Property, Plant and Equipment – Amendments resulting from Annual Improvements 2009 – 2011 Cycle (servicing equipment) IAS 19 Employee Benefits – Amended Standard resulting from the Post-Employment Benefits and Termination Benefits projects IAS 27 Separate Financial Statements – Reissued as IAS 27 Separate Financial Statements (as amended in 2011) IAS 28 Investments in Associates – Reissued as IAS 28 Investments in Associates and Joint Ventures (as amended in 2011) IAS 32 Financial Instruments: Presentation – Amendments to application guidance on the offsetting of financial assets and financial liabilities IAS 32 Financial Instruments: Presentation – Amendments to application guidance on the offsetting of financial assets and financial liabilities. Amendments resulting from Annual Improvements 2009 – 2011 Cycle (tax effect of equity distributions) IAS 34 Interim Financial Reporting – Amendments to application guidance on the offsetting of financial assets and financial liabilities. Amendments resulting from Annual Improvements 2009 – 2011 Cycle (interim reporting of segment assets) IAS 36 Impairment of Assets – Amendments arising from recoverable amount disclosures for non-financial assets IAS 39 Financial Instruments: Recognition and Measurement – Amendments for novations of derivatives JD Group Integrated Report 2013 << 93 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 33. 2013 Rm 2012 Rm 1 70 23 (2) 4 (25) 23 (2) 4 (25) – – 24 (2) 17 1 22 18 Related parties Related-party relationships exist between shareholders, subsidiaries, joint venture companies and associate companies within the Group and its Company directors and Group key management personnel. These transactions are concluded at arm’s length in the normal course of business. All material inter-group transactions are eliminated on consolidation. Directors All dealings with directors have been dealt with elsewhere in this report and the directors’ remuneration included in note 37. Shareholders Trade and other balances with major shareholders comprise: Various Steinhoff subsidiaries Non-consolidated subsidiaries The Group’s dealings with its non-consolidated subsidiaries comprise: Loans Finserve Mauritius Limited Prosure Insurance Limited Supreme Furnishers (Zambia) Limited Impairment of loans Interest of directors in contracts in the period under review: The directors of the Group have disclosed the following interest. Mr MJ Jooste, Mr AB la Grange, Dr D Konar and Mr DM van der Merwe are all directors of Steinhoff International Holdings Limited, the controlling shareholder of the Group. Transactions between JD Group and various Steinhoff subsidiaries comprised sales of R337 million, purchases of R126 million and net expenses of R37 million as well as the purchase of 19 dealership properties at R447 million from a Steinhoff Holdings subsidiary. Mr VP Khanyile holds a directorship in Vodacom and Santam Limited. Dr D Konar holds directorships in the following related parties: – Old Mutual Investment Group (SA) Holdings, an asset management company that owns shares in JD Group – Alexander Forbes. Mr JH Schindehütte is an executive director of Telkom Limited. Mr ID Sussman holds a directorship in Homestyle Group plc, incorporated in the UK, a subsidiary of Steinhoff. Key management personnel Remuneration to prescribed officers during the period comprised: Short-term employee benefits Share option gains 94 >> JD Group Integrated Report 2013 34. Share-based payments JD Group Share Appreciation Rights Scheme (SAR Scheme) Mechanics of the SAR Scheme Participants receive share appreciation rights as opposed to share options. Share appreciation rights are rights to receive shares equal to the value of the difference between the grant price and the exercise price of the instrument. Of critical importance is that the vesting of rights is subject to the achievement of challenging, predetermined performance conditions. S ARs are granted at market value and against a face value of the average total cost to company (CTC) of an employee, adjusted to make provision for unique and individual retention risk and other circumstances and factors. Certain maximum thresholds of awards apply, namely that no employee, save for those on Patterson job grade F or higher, may receive an allocation in excess of 200% of the employee’s annual CTC. The maximum number of shares that may be allocated to a participant, inclusive of all unvested awards granted to that participant in respect of any and all incentive schemes in operation by the Group, may not exceed 1% of JD Group’s total issued share capital from time to time. When rights are exercised, the Company settles the difference between the then-current market price and the grant price. Consequently, participants require no financial assistance to acquire any shares, neither at the moment of grant nor upon exercising of the SAR. Furthermore, participants will not be liable for the payment of tax in respect of the SAR Scheme prior to the realisation of any benefits. T he operation of the SAR Scheme is administered by the Remcom, a subcommittee of the JD Group Board (the Board). The Remcom, exclusively comprising non-executive directors, has an independent non-executive director as Chairman. Performance criteria and assessments The performance criteria are set by the Remcom annually in a forward looking manner, subject to Board approval. The terms of the criteria, including historic performance against benchmarks, are disclosed in the Integrated report. In line with global best practice, the performance conditions are applicable to three, four and five-year periods and, whilst stretched, they are both simple to understand and achievable in order to maximise the retention effect and motivational value. Consequently, the Board approved HEPS growth, measured against CPI to ensure a real return in excess of inflation, as the basic performance condition. An additional condition for the vesting of rights is the achievement of a minimum growth rate in net asset value (NAV) per share, calculated as if dividends are reinvested over the vesting period. T he performance criteria of SAR Scheme offer numbers 2 and 3 (granted during the 2010 financial year) were assessed during the year and due to the unlikelihood of the vesting of the scheme, the amounts previously recognised under these schemes were reversed back into profits during the current year, together with the amounts relating to SAR number 1 granted in 2009. T he following performance criteria have been set by the Remcom and approved by the Board in respect of SAR Scheme offer number 4 (granted during the 2011 financial year): • 2013 HEPS of 580 cents and a minimum compounded growth in NAV of 11%, or • 2014 HEPS of 660 cents and a minimum compounded growth in NAV of 12%, or • 2015 HEPS of 730 cents and a minimum compounded growth in NAV of 12%. T he following performance criteria have been set by the Remcom and approved by the Board in respect of SAR Scheme offer number 5 (granted on 18 June 2012): • 2014 HEPS of 660 cents and a minimum compounded growth in NAV of 12%, or • 2015 HEPS of 730 cents and a minimum compounded growth in NAV of 13%, or • 2016 HEPS of 800 cents and a minimum compounded growth in NAV of 13%. The aforementioned HEPS and NAV targets are aligned with the Group’s strategic growth targets. Vesting and exercise of SARs and other rights The vesting of SARs is subject to the achievement of set performance criteria, which are aligned to the Group’s strategic goals and which are unique for each grant. A vesting period of three years and an expiry date of seven years after the date of grant, apply. A t the end of the vesting period, i.e. three years after the date of grant, Remcom will assess whether fulfilment of the performance criteria has occurred. Retesting of the performance conditions is allowed on the fourth and fifth anniversary from the date of grant. In the instance that the performance criteria have not been achieved by then, the SARs will not vest and the rights will lapse and be of no effect. o purchase price is payable by a participant following the vesting and exercise of a SAR. The appreciation value of the share price is settled N by the Company, i.e. the difference between the then-current market price and the grant price is settled. V ested SARs that have been both exercised and released from the Scheme shall rank pari passu in all respects with existing JD Group ordinary shares in issue. From the release date onwards, the beneficial owner of such shares will qualify for dividends from the Company and will have full voting rights in respect of JD Group’s ordinary shares. Note that this scheme has been ineffective and will be replaced by a new share rights scheme, as discussed on page 114. JD Group Integrated Report 2013 << 95 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 Number of shares 2013 34. 2012 Share-based payments continued Details of the share appreciation rights accounted for under IFRS 2 are as follows: Outstanding at the beginning of the year Granted during the year Early vested and settled Forfeited during the year Lapsed during the year/reversed due to unlikely vesting 8 835 500 – – (659 500) (2 690 000) 6 209 500 4 061 000 (302 000) (1 133 000) – Outstanding at the end of the year 5 486 000 8 835 500 SAR 5 SAR 4 18 June 2012 R10,90 R42,75 R42,98 34,57% 4,50% 6,73% 4 years 24 February 2011 R16,91 R49,98 R51,30 37,14% 4,00% 7,93% 4 years Fair value of share appreciation rights granted and related assumptions: Date of grant Fair value at measurement date Share price at grant date Strike price Expected volatility Expected dividend yield Risk-free interest rate Expected option life JD Group Employee Share Incentive Scheme The Company provided a share option scheme to its employees through The JD Group Employee Share Incentive Scheme. This scheme is in the process of being phased out and no further options may be granted under this Scheme. Number of share options Weighted average exercise price cents Details of the share options accounted for under IFRS 2 are as follows: 2013 Outstanding at the beginning of the year Forfeited during the year Exercised during the year Lapsed during the year/reversed due to unlikely vesting 5 139 892 (1 096 512) (703 630) (210 000) 48,34 (64,60) (23,26) 67,87 Outstanding at the end of the year 3 129 750 46,32 2012 Outstanding at the beginning of the period Forfeited during the period Exercised during the period 7 067 307 (1 043 783) (883 632) 47,06 (55,47) (32,00) Outstanding at the end of the period 5 139 892 48,34 The options outstanding at 30 June 2013 have an exercise price in the range of R25,20 to R79,83 and a weighted average contractual life of 0,63 years (2012: 0,95 years). The weighted average share price at the date of exercise for share options exercised in 2013 was R45,18 (2012: R47,73). 96 >> JD Group Integrated Report 2013 35. Judgements and estimates Judgements and estimates are continually evaluated and are based on historical experience and other factors, including expectation of future events that are believed to be reasonable under the circumstances. The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom equal related actual results. The estimates and assumptions that have a significant risk of causing material adjustment to the carrying amounts of assets and liabilities during the next financial year are discussed below. Useful lives and residual values The estimated useful lives for intangible assets with a finite life and property, plant and equipment are: Intangible assets (refer note 18) Acquired trademarks and capitalised supplier and customer relationships Computer software Property, plant and equipment (refer note 17) Buildings Leasehold improvements Vehicles and forklift trucks Computer hardware Office equipment, furniture and fittings 5 – 20 years 3 – 10 years 20 – 35 years 5 – 10 years 5 – 8 years 3 – 5 years 4 – 10 years The estimated useful lives and residual values are reviewed annually taking cognisance of the projected commercial and economic realities and through benchmarking of accounting treatments in the specific industries where these assets are used. Goodwill The goodwill acquired in a business combination is allocated, at acquisition, to the cash-generating unit that is expected to benefit from that business. Goodwill is assessed for impairment annually, irrespective of whether there is any indication of impairment. The recoverable amount of the cash-generating unit is determined from the value-in-use calculation. The key assumptions for the value-inuse calculation are those regarding the discount rates, growth rates and the expected changes to the selling prices and indirect cost during the period. Management estimated discount rates using pre-tax rates that reflect current market assessments of the time value of money and the risk specific to the cash-generating unit. The growth rate is based on the industry growth forecast. Changes in selling prices and direct cost are based on past practices and expectations of the future changes in the market. The Group prepared cash flow forecasts derived from the most recent financial budgets approved by management for the next year and extrapolated cash flows for the following years based on an estimated growth rate as set out below: Impairment tests were carried out for goodwill of R1 519 million (2012: R1 396 million) and the main assumptions are detailed below: Discount rate (weighted average cost of capital): 12,9% Forecast cash flow period: 5 years Terminal growth rate: 5%. Intangible assets (excluding software) The value of acquired trademarks, capitalised supplier relationships and capitalised customer relationships included in intangible assets is R2 127 million (2012: R1 631 million). The estimated useful lives of intangible assets with a finite life are summarised in note 18. Intangible assets are assessed for impairment annually, irrespective of whether there is any indication of impairment. Impairment test Impairment tests typically take into account the most recent management forecast whereafter a reasonable rate of growth is applied based on market industry conditions. Impairment tests are performed using a discounted cash flow model or a relief from royalty method. Discount rates used in the discounted cash flow model are based on weighted average cost of capital, while royalty rates are determined with reference to industry benchmarks. In assessing potential impairments pre-tax royalty rates of 0,3% to 1,9% were used. All cash flow forecasts used for the impairment test were over five years. A n indefinite useful life does not mean an infinite useful life but rather that there is no foreseeable limit over which the asset can be expected to generate cash flows and is therefore evaluated for impairment annually. The intangible assets that were determined to have indefinite useful lives were assessed independently at the time of the acquisitions and the indefinite useful life assumptions were supported by the following evidence: • The industry is a mature, well-established industry • The trade names, brand names and/or trademarks are long-established relative to the market and have been in existence for a long time • The intangible assets relate to trade names, brand names, trademarks and patents rather than products and are therefore not vulnerable to typical product lifecycles or to the technical, technological, commercial or other types of obsolescence that can be seen to limit the useful lives of other trade names and brand names • There is a relatively low turnover of comparable intangible assets implying stability within the industry. Share-based payments Refer to note 34 for details of judgements and estimates applicable to the determination of share-based payments. JD Group Integrated Report 2013 << 97 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 35. Judgements and estimates continued Trade receivables A provision for bad debts held against instalment sales receivables is raised when there is objective evidence that the asset is impaired. Factors taken into account to determine impairment of an asset are the level of arrears, part payment of instalments or missed instalments. Estimated future cash flows, that are discounted at the effective interest rate, are determined utilising past payment history and probability of default. Provision for stock obsolescence The directors use their judgement in selecting an appropriate stock obsolescence policy and establishing the related provision. When determining an appropriate policy and provision the directors apply their industry knowledge taking into account factors including the saleability of various stock items based on the ageing of the current stockholdings. Provision for used vehicles This provision is for the specific write down of individual units and is based on historic knowledge of market value movements. Provision for demonstration vehicles Demonstration vehicles need to be depreciated to a value that represents their true market value when ready for resale. A provision, generally between 1,67% per month and 2% per month, based on historical data, is created on a monthly basis. Provision for parts Parts are valued at average cost and are written down monthly at operational level. The rates used are based on past experience and historical data. Deferred taxation asset Deferred taxation assets are recognised to the extent that it is probable that taxable income will be available in the future against which these can be utilised. Future taxable profits are estimated based on business plans which include estimates and assumptions regarding economic growth, interest, inflation, taxation rates and competitive forces. Contingent liabilities Management applies its judgement to the fact patterns and advice it receives from its attorneys, advocates and other advisors in assessing if an obligation is probable, more likely than not, or remote. This judgement application is used to determine if the obligation is recognised as a liability or disclosed as a contingent liability. Software impairment An impairment charge is estimated for intangible assets when the carrying amount exceeds the recoverable amount. The recoverable amount is determined at the lower of the value-in-use and the fair value less cost to sell. Fair value less cost to sell is determined with reference to industry valuations. The recoverable amount is determined by discounting future benefits and using the assumptions regarding weighted average cost of capital, terminal growth and forecast cash flow period as reflected under goodwill judgements. Refer to note 36 for insurance judgements. 36. 36.1 Insurance Liabilities under insurance contracts Short-term operations Provision for unearned premiums Provision for outstanding claims, including the incurred but not recognised (IBNR) provision Reinsurance premium due Long-term operation Provision for unearned premiums Provision for outstanding claims, including IBNR 2013 Rm 2012 Rm 75 22 67 142 59 66 164 267 43 38 30 22 81 52 68 196 370 24 59 195 226 12 658 492 It is expected that all insurance contract liabilities will be settled within 12 months from year end. The Group believes that the liabilities for claims reported in the statement of financial position are adequate. However, it recognises that the process of estimation is based upon certain variables and assumptions which could differ when the claims arise. The above liabilities are included in Trade and other payables. 36.2 Financial assets Investments Treasury bills Short-term deposits Cash at bank 98 >> JD Group Integrated Report 2013 2013 Rm 36. 36.3 2012 Rm Insurance continued Revenue Premium income is included in the JD Group’s revenue category and comprised the following: Short-term operations Gross premiums written Provision for unearned premiums Outward reinsurance premiums 691 (1) (105) 676 (4) (96) Earned premiums 585 576 Long-term operation Gross premiums written Provision for unearned premiums 951 (13) 565 (7) Earned premiums Total premium income 938 558 1 523 1 134 36.4 Insurance risk management Risk management objectives and policies for mitigating risk The primary insurance activity carried out by the insurance operation assumes the risk of loss from persons that are directly subject to the risk. The insured risks are directly associated to furniture and equipment acquired by the policyholder on credit terms from furniture retailers within the JD Group. The theory of probability is applied to the pricing and provisioning for the portfolio of insurance contracts. The principal risk to the operation is pricing for the relevant insurance contracts written. Pricing risk is considered to be low due to the low sums insured and the short duration of the indemnity period. All contracts are renewable monthly. The operation manages its insurance risk through underwriting limits, approval procedures for transactions, and by reviewing its pricing methodology regularly. The credit risk is low due to the creditworthiness of the policyholder being assessed at point of sale by the furniture retailer. Underwriting strategy The operation’s underwriting strategy is to ensure a balanced portfolio and is based on a large portfolio of similar risks over a large geographical area. This reduces the variability of the outcome. Terms and conditions of insurance contracts The short-term operation offers a single product with basic and comprehensive cover options. The insurance contract protects the policyholder against physical loss or damage of the insured movable asset. The long-term operation offers a credit life product with basic and comprehensive cover options. The insurance contract protects the policyholder against the financial obligations from the credit sale agreement in the event of death, disability or retrenchment. The operation also reinsures a funeral product with individual, immediate family, parent and extended family cover options. Claims development The operation is liable for all insured events that occurred during the term of the contract, even if the loss is discovered after the end of the contract term, subject to pre-determined time scales dependent on the nature of insurance contract. The operation is therefore exposed to the risk that claims reserves will not be adequate to fund historic claims (run-off risk). T he majority of the operation’s insurance contracts are classified as ‘short-tailed’, meaning that any claim is settled within a year after the loss date. In terms of IFRS 4, an insurer need only disclose claims run-off information where uncertainty exists about the amount and timing of claims payments not resolved within one year. Therefore detailed claims run-off information is not presented. Transactions in financial instruments may result in the operation assuming financial risks. These include market risk, interest rate risk, credit risk, and liquidity risk. Each of these financial risks is described below, together with a summary of the ways in which the operation manages these risks. Market risk Market risk is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices will affect the operation’s income or the value of its holdings of financial instruments. The objective of market risk management is to manage and control market risk exposures within acceptable parameters, while optimising the return. The operation has no significant market risk exposure due to the nature and duration of its financial instruments. The operation does not transact in foreign currency. JD Group Integrated Report 2013 << 99 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 36.Insurance continued 36.4 Insurance risk management continued Credit risk The operation has exposure to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when due. The operation structures the levels of credit risk it accepts by placing limits on its exposure to a single counterparty, or groups of counterparties. Such risks are subject to an annual or more frequent review. T he major concentration of credit risk arises from the operation’s cash balances and trade and other receivables. Reputable financial institutions are used for investing and cash handling purposes. Management makes regular reviews to assess the degree of compliance with the operation’s procedures on credit. Liquidity risk Liquidity risk is the risk that the operation will encounter difficulty in meeting obligations associated with financial liabilities. Liquidity risk is the risk that cash may not be available to pay obligations when due at a reasonable cost. The operation’s liabilities are matched by appropriate assets and it has significant liquid resources to cover its obligations. The operation’s liquidity and ability to meet such calls are monitored quarterly by the Board and monthly by the Investment and Capital Management committee. Trade and other payables all fall due within 12 months. Capital management The operation manages its capital base to achieve a prudent balance between maintaining capital ratios to support business growth and confidence, and providing competitive returns to shareholders. The capital management process ensures that the operation maintains sufficient capital levels for legal and regulatory compliance purposes. The operation ensures that its actions do not compromise sound governance and appropriate business practices and it eliminates any negative effect on payment capacity, liquidity or profitability. Long-term operation The capital adequacy requirement is determined according to generally accepted actuarial principles in terms of the guidelines issued by the Actuarial Society of South Africa. It is an estimate of the minimum capital that will be required to provide for future experience that is more adverse than that assumed in the calculation of policyholder liabilities. As at 30 June 2013, the operation’s capital adequacy requirement was R43,12 million (2012: R43,09 million) and the ratio of excess assets to capital adequacy requirements was 11 times (2012: 9 times). Short-term operations The operations submit quarterly and annual returns to the Financial Services Board in terms of the Short-Term Insurance Act, 1998. The operations are required at all times to maintain a statutory surplus asset ratio as defined in the Short-Term Insurance Act. The quarterly return as at 30 June 2013 submitted by the operations to the regulator showed that the companies met the minimum capital requirements as at year end. 37. Directors’ and prescribed officers’ remuneration This note on remuneration and related matters covers issues which are the concern of the Board as a whole in addition to those which are dealt with by the Remuneration committee. Remuneration policy The Remuneration committee has a clearly defined mandate from the Board aimed at: • Ensuring that the Group’s Chairman, directors and senior executives are fairly rewarded for their individual contribution to the Group’s overall performance • Ensuring that the Group’s remuneration strategies and packages, including the remuneration schemes, are related to performance, are suitably competitive and give due regard to the interests of the shareholders and the financial and commercial health of the Group as detailed in the Integrated report. Directors’ service contracts All executive directors’ normal service contracts are subject to no more than 12 calendar months’ notice. Non-executive directors are not bound by service contracts. No director has an employment contract with the Group exceeding three years. The Group has a potential consulting commitment to past directors not exceeding R20 million over the next three years. Incentive scheme A new-generation incentive scheme, namely the JD Group Share Appreciation Rights (SAR) Scheme, was incorporated on 12 August 2009. The scheme benefits are subject to the achievement of performance conditions that are linked to the Group’s overall strategic goals. The Remuneration committee was appointed manager of the SAR Scheme with a mandate to administer the scheme in terms of the provisions of the scheme rules. This scheme has been ineffective and will be replaced with a share rights scheme as discussed on page 114. T he Group’s existing, outdated incentive scheme, the JD Group Employee Share Incentive Scheme, is being phased out and no options have been issued in this financial period. 100 >> JD Group Integrated Report 2013 Basic salary R Allowances R Retirement contributions R Medical contributions R 4 711 240 1 191 431 1 989 523 1 819 109 2 820 813 1 354 059 1 966 888 291 480 84 560 253 680 253 680 170 960 169 120 192 840 593 892 125 280 322 625 164 520 276 000 125 280 137 400 28 932 13 300 34 830 35 993 66 848 18 752 34 830 2 812 500 – 1 200 000 1 100 000 2 514 445 1 250 000 1 658 240 8 438 044 1 414 571 3 800 658 3 373 302 5 849 066 2 917 211 3 990 198 15 853 063 1 416 320 1 744 997 233 485 10 535 185 29 783 050 1 572 723 1 589 389 1 856 372 2 624 400 2 739 451 1 851 355 201 348 217 584 248 224 123 677 4 400 217 042 119 610 249 453 167 400 519 631 256 149 300 220 37 779 34 830 34 830 34 290 – 32 781 950 000 1 005 000 1 427 645 7 192 503 600 000 480 000 2 881 460 3 096 256 3 734 471 10 494 501 3 600 000 2 881 398 12 233 690 1 012 275 1 612 463 174 510 11 655 148 26 688 086 3 459 105 3 111 715 1 294 188 1 468 848 1 437 458 1 407 642 242 900 225 494 211 400 211 400 160 700 211 400 494 910 345 000 137 100 156 600 171 750 228 266 22 026 80 058 28 743 17 515 26 504 26 504 3 744 000 3 496 000 1 498 000 1 648 000 1 748 000 2 079 124 7 962 941 7 258 267 3 169 431 3 502 363 3 544 412 3 952 936 12 178 956 1 263 294 1 533 626 201 350 14 213 124 29 390 350 Basic salary R Allowances R Retirement contributions R Medical contributions R Share-based payments R Total R 1 159 910 1 069 293 736 750 1 347 575 1 220 742 503 771 164 500 164 500 – 202 800 – 81 120 132 900 173 399 121 560 139 500 281 989 54 912 17 829 26 504 13 437 26 504 5 494 16 450 1 196 000 939 595 2 766 000 1 611 000 201 375 1 711 000 – 189 438 – – – 378 623 2 671 139 2 562 729 3 637 747 3 327 379 1 709 600 2 745 876 6 038 041 612 920 904 260 106 218 8 424 970 568 061 16 654 470 2013 Executive directors ID Sussman JHN van der Merwe* BJ van Rooy KR Chauke AG Kirk Dr HP Greeff ID Thompson Prescribed officers++ A B D E G H 2012 Executive directors ID Sussman AG Kirk KR Chauke Dr HP Greeff ID Thompson BJ van Rooy Prescribed officers++ A B C D E F Variable remuneration+ R Variable remuneration+ R Total R Appointed 1 March 2013. + Cash amount paid during the period. ++ Prescribed officers have been defined as those that exercise general executive control over a significant portion of the business, and are not directors of JD Group Limited. * JD Group Integrated Report 2013 << 101 FINANCIAL STATEMENTS Notes to the Group financial statements continued for the year ended 30 June 2013 37. Directors’ and prescribed officers’ remuneration continued 2013 Non-executive directors VP Khanyile* N Bodasing MJ Jooste* Dr D Konar AB la Grange* M Lock MP Matlwa MJ Shaw JH Schindehütte GZ Steffens DM van der Merwe* 2012 VP Khanyile* N Bodasing D Konar M Lock MP Matlwa MJ Shaw JH Schindehütte GZ Steffens Board members R Audit committee R Risk committee R Remuneration and Nominations committee R 285 000 276 000 276 000 276 000 276 000 276 000 256 000 232 000 276 000 276 000 276 000 21 000 64 300 – 86 600 86 600 43 300 65 600 173 200 86 600 86 600 – – 31 000 – 64 000 – 32 000 – 47 500 – 108 000 – 70 500 – 48 500 48 500 – – – 32 000 – 28 000 – – 16 500 – 28 000 – – – – – – – – – – – – – – – – – – 376 500 387 800 324 500 503 100 362 600 351 300 321 600 484 700 362 600 498 600 276 000 2 981 000 713 800 282 500 227 500 44 500 – 4 249 300 264 000 264 000 264 000 264 000 264 000 264 000 264 000 244 000 – – 63 000 – 21 000 139 000 21 000 63 000 – – 46 500 – – 46 500 – 78 000 57 000 78 000 – – 46 500 – – – 15 000 20 000 – – – – – 14 625 16 250 6 500 16 250 14 625 11 375 14 625 16 000 335 625 295 250 478 000 280 250 299 625 507 375 299 625 401 000 2 092 000 307 000 171 000 181 500 35 000 110 250 2 896 750 Social and Ethics committee R Other services R Total R * Fees paid to the director’s employer. Offer date and price 2013 Share option held at the beginning of the year Exercised during the year 20/02/2003 – R16,19 26/02/2008 – R37,21 Lapsed during the year 20/02/2003 – R16,19 30/11/2005 – R72,50 07/02/2007 – R79,83 31/07/2007 – R63,63 26/02/2008 – R37,21 Share options held at period end Share appreciation rights held at the beginning of the year* Lapsed during the year/reversed due to unlikely vesting** 26/02/2010 – R43,03 24/02/2011 – R51,30 18/06/2012 – R42,98 Share appreciation rights held at period end ID Sussman JHN van der BJ Merwe van Rooy KR Chauke AG Kirk HP ID Greef Thompson A B D E G 575 000 – – 100 000 399 903 100 000 105 000 20 000 70 000 95 000 – – (375 000) – – – – – – (37 500) – – – – – (37 500) – – – – – – – – – – – – – – – – – – – – – – – – – – – – (194 903) – (30 000) – (75 000) – (100 000) – – – (50 000) (50 000) – – (25 000) (30 000) (12 500) – – – – – – – – – – – – – – – – – – – – – – – – – 200 000 – – 62 500 – – – 20 000 70 000 95 000 – – 505 000 – 160 000 175 000 500 000 200 000 200 000 130 000 130 000 175 000 50 000 – – – – – – – (50 000) – – (65 000) (200 000) – (175 000) – (125 000) (65 000) (50 000) (85 000) (65 000) (50 000) (85 000) (40 000) – – (35 000) – – (50 000) – – – – – – – – 505 000 – 110 000 110 000 – – 90 000 95 000 125 000 50 000 – – * No share appreciation rights granted during the period – 2013. ** As at 30 June 2013 the Remcom assessed SARs 1, 2 and 3 as unlikely to vest and have reversed the related expense back into profit and loss. 102 >> JD Group Integrated Report 2013 37. Directors’ and prescribed officers’ remuneration continued Offer date and price 2012 Share options held at the beginning of the period Lapsed during the period 24/05/2005 – R56,25 07/06/2005 – R54,00 31/07/2007 – R63,63 Exercised during the period – Quantam/average price – 2012 26/02/2008 – R37,21 26/02/2009 – R27,00 26/02/2010 – R43,03 Share options held at period end Share appreciation rights held at the beginning of the year Share appreciation rights granted during the period – 2012 18/06/2012 – R42,98 Share appreciation rights held at period end ID JHN van BJ Sussman der Merwe van Rooy KR Chauke AG Kirk HP ID Greef Thompson A B D E F G 635 000 – – 100 000 399 903 120 000 125 000 20 000 87 750 111 000 – 158 750 – (60 000) – – – – – – – – – – – – – – – (20 000) – – (20 000) – – – – – (9 000) – – (16 000) – – – – (18 750) (60 000) – – – – – – – – – – – – – – – – – – – – – – – – – – – – (8 750) – – – – – – – (40 000) – (40 000) – – – 575 000 – – 100 000 399 903 100 000 105 000 20 000 70 000 95 000 – – – 265 000 – 100 000 115 000 375 000 115 000 115 000 80 000 60 000 100 000 – – – 240 000 – 60 000 60 000 125 000 85 000 85 000 50 000 70 000 75 000 50 000 – 50 000 505 000 – 160 000 175 000 500 000 200 000 200 000 130 000 130 000 175 000 50 000 – 50 000 irectors’ (and their associates’) direct and indirect interest in shares of the Company at the year end and at 26 August 2013, the date on D which the financial statements were approved: ID Sussman Dr D Konar AB la Grange JHN van der Merwe 2013 2012 1 125 000 10 000 16 000 54 000 750 000 10 000 16 000 – 1 205 000 776 000 There are no non-beneficial interests. Mr KR Chauke (jointly with his associate) acquired 400 JD Group ordinary shares after the end of the financial year. JD Group Integrated Report 2013 << 103 FINANCIAL STATEMENTS Company financial statements for the year ended 30 June 2013 The Company operates as an investment holding company and facilitates Group borrowings. The statement of changes in equity has not been prepared as the movement is evident from the Company’s statement of comprehensive income and Group statement of changes in equity. Notes Statement of comprehensive income Dividends received from subsidiary company Interest received Interest paid Impairment provision (raised)/released – loan to share incentive trust Other operating expenses Profit before taxation Taxation – secondary taxation on companies Taxation – deferred taxation 1 Profit attributable to shareholders Statement of financial position Assets Bank balances Other assets Loan to share incentive trust Loans to other subsidiary companies Investment in subsidiary companies – shares at cost 2 3 4 Total assets Equity and liabilities Bank overdraft Other liabilities Deferred taxation Interest-bearing liabilities 5 6 Opening balance Profit attributable to shareholders Distribution to shareholders* Total equity Total equity and liabilities 7 8 10 months ended June 2012 Rm 343 434 (422) (42) (11) 300 30 (30) 10 – 302 – (3) 310 22 – 305 288 80 1 99 9 746 2 249 4 1 198 3 218 2 249 12 175 5 670 173 3 17 7 287 – 5 20 929 7 480 Total liabilities Stated capital Non-distributable and other reserves Retained earnings 12 months ended June 2013 Rm 954 4 693 51 (49) 4 245 51 420 420 305 (774) 352 288 (220) 4 695 4 716 12 175 5 670 Note: The statement of financial position is presented in order of liquidity, as permitted in terms of IAS 1. The prior year comparatives are adjusted to reflect the change. *Shareholders for dividend has been reclassified to retained earnings. 104 >> JD Group Integrated Report 2013 Notes Cash flow statement Cash flows from operating activities 12 months ended June 2013 Rm 10 months ended June 2012 Rm (432) 60 330 434 (422) – 300 30 (28) (22) 342 (774) 280 (220) Cash flow from investing activities (6 023) (1 063) Amount paid to Steinhoff relating to the acquisition of Unitrans Auto Increase in loans advanced to JDG Trading Proprietary Limited (Decrease)/increase in amounts owed by subsidiaries post-acquisition Increase/(decrease) in amounts owed by the share incentive trust – (5 976) (104) 57 (52) (1 126) 142 (27) Cash flow from financing activities 6 358 1 001 Borrowings raised Borrowings repaid Borrowing transferred from JDG Trading Proprietary Limited Convertible bonds raised Unclaimed dividends 4 304 (1 302) 3 356 – – – – – 1 000 1 Net decrease in cash and cash equivalents Cash and cash equivalents at beginning of period (97) 4 (2) 6 Net bank overdraft at the end of the year (93) 4 Cash generated from operations Interest received Interest paid Taxation paid Cash available from operating activities Dividend paid 9 10 JD Group Integrated Report 2013 << 105 FINANCIAL STATEMENTS Notes to the Company financial statements continued for the year ended 30 June 2013 12 months ended June 2013 Rm 1. Profit before taxation is stated after taking into account the following items: Impairment provision raised/(released) 10 months ended June 2012 Rm (42) 10 Due to market conditions, the underlying fair value of the shares held by the share incentive trust is less than the carrying value. 2. Loan to share incentive trust Loan to JD Group Employee Share Incentive Scheme Impairment provision 2013 Rm 2012 Rm 276 (177) 333 (135) 99 198 4 422 1 927 89 462 1 124 1 722 290 1 926 – – 1 002 – 9 746 3 218 The loan is unsecured, interest-free and is repayable as and when funds are available. The loan is secured by the market value of the shares held by the trust. JD Group Limited has subordinated its claims against the trust in favour of other creditors until the assets of the trust, fairly valued exceed its liabilities. 3. Loans to subsidiary companies JDG Trading Proprietary Limited Unitrans Automotive Proprietary Limited Steinhoff Doors and Building Materials Proprietary Limited JD Group Property Holdings Proprietary Limited Senior loan to JDG Trading Proprietary Limited Debt bond loan to JDG Trading Proprietary Limited The loan to JDG Trading Proprietary Limited carries interest at the Group’s weighted average cost of capital and has no fixed repayment terms. The loan to Unitrans Automotive Proprietary Limited is unsecured, bears interest between 0% and 6,5% and has no fixed terms of repayment and has been subordinated to an amount of R1 360 million. The loan to SteinBuild Proprietary Limited does not carry interest and has no fixed repayment terms. The loan to JD Property Holdings Proprietary Limited carries interest at the Group’s weighted average cost of capital and has no fixed repayment terms. The senior loan to JDG Trading Proprietary Limited carries interest at the Group’s weighted average cost of capital and has no fixed repayment terms. The debt bond loan to JDG Trading Proprietary Limited carries interest at a fixed rate of 7,50% and is repayable as disclosed in note 22. 4. Investment in subsidiary companies JDG Trading Proprietary Limited Steinhoff Doors and Building Materials Proprietary Limited Unitrans Automotive Proprietary Limited JD Group Property Holdings Proprietary Limited The directors consider the cost to approximate fair value. Details of direct and indirect interests in subsidiaries are set out on page 110. 106 >> JD Group Integrated Report 2013 1 091 – 1 158 – 1 091 – 1 158 – 2 249 2 249 2013 Rm 5. 6. 2012 Rm Deferred taxation Amounts provided for at the beginning of the year Charge to the statement of comprehensive income 20 (3) – 20 Amounts provided for at the end of the year 17 20 The deferred tax comprises the following temporary difference: Equity component of convertible bonds 17 20 3 145 – 3 075 943 50 74 – 929 – – 7 287 929 Balance at the beginning of the year Movement during the year 4 245 448 4245 – Balance at the end of the year 4 693 4 245 51 51 Interest-bearing liabilities Secured financing Bank capital markets borrowings Unsecured financing Domestic medium-term note programme Convertible bond Promissory notes Accrued interest During the year JDG Trading Proprietary Limited ceded its interest-bearing liabilities to JD Group Limited. The maturity dates, interest rates and details of surety provided are disclosed in note 22 to the Group financial statements. The Company and related subsidiaries have issued guarantees and sureties to the providers of finance for repayment to the amount of R3 195 million (2012: R3 357 million). 7. Stated capital Authorised 500 000 000 (2012: 250 000 000) ordinary shares of no par value Issued 229 338 322 (2012: 219 830 000) ordinary shares of no par value On 1 March 2013, the Company issued 9 508 322 shares to Steinhoff as consideration for 19 dealership premises to the value of R447 million acquired in JD Property Holding Proprietary Limited. The transaction was effected through a loan with JDG Trading Proprietary Limited. 8. Other reserves Convertible bond equity reserve (net of deferred tax) JD Group Integrated Report 2013 << 107 FINANCIAL STATEMENTS Notes to the Company financial statements continued for the year ended 30 June 2013 12 months ended June 2013 Rm 9. 10. Cash generated by operations Profit before taxation Interest received Interest paid Impairment raised/(released) Increase in working capital Taxation paid Amount (payable)/receivable at beginning of period Per statement of comprehensive income Amount (receivable)/payable at end of period 108 >> JD Group Integrated Report 2013 10 months ended June 2012 Rm 302 (434) 422 42 (2) 310 (30) 30 (10) 330 300 – – – – 22 – – 22 Analysis of shareholders Number of shareholders % of total Geographical location of shareholders South Africa United States of America United Kingdom Rest of Europe Rest of world Size of holding 1 – 1 000 shares 1 001 – 10 000 shares 10 001 – 100 000 shares 100 001 – 1 000 000 shares 1 000 001 shares and above Number of shares % of total 205 229 568 20 294 693 2 297 468 760 786 755 807 89,5 8,9 1,0 0,3 0,3 229 338 322 100,0 2 327 632 257 106 23 69,57 18,89 7,68 3,17 0,69 697 144 1 943 481 9 622 833 32 356 139 184 718 725 0,3 0,9 4,2 14,1 80,5 3 345 100 229 338 322 100,0 127 164 655 44 030 714 38 685 276 6 860 193 3 814 548 3 656 663 3 176 802 1 283 725 791 248 350 432 295 191 155 102 112 700 82 519 61 300 46 796 20 684 55,45 19,20 16,87 2,99 1,66 1,59 1,39 0,56 0,35 0,15 0,13 0,07 0,05 0,04 0,03 0,02 0,01 230 588 548 100,56* Category of shareholders Listed company Pension funds Unit trusts/mutual funds Other managed funds Private investor Employees Insurance companies Custodians Exchange traded fund University Sovereign wealth Corporate holding Foreign government Investment trust Charity American depositary receipts Local authority *Please note the total of shareholder categories exceeded the issued share capital at the time of the analysis and is believed to be as a result of stock lending transactions. Non-public shareholders (included above) Directors Share incentive scheme To the best of the Company’s knowledge: Beneficial shareholders with a holding of 3% or more Steinhoff International Holdings Limited Government Employees Pension Fund (PIC) Fund managers with a holding of 3% or more Regarding Capital Management Proprietary Limited Public Investment Corporation Investec Asset Management Boston Company Asset Management LLC Sanlam Investment Management 4 1 0,12 0,03 1 205 000 3 656 663 0,5 1,6 5 0,15 4 861 663 2,1 % held 127 164 655 19 640 103 56,4 6,2 146 804 758 62,6 16 209 616 7,1 12 927 788 12 544 846 9 744 191 8 950 081 5,6 5,5 4,3 3,9 60 376 522 26,4 JD Group Integrated Report 2013 << 109 FINANCIAL STATEMENTS Subsidiaries Percentage interest held Country of incorporation 2013 % 2012 % Direct subsidiaries JDG Trading Proprietary Limited* Unitrans Automotive Proprietary Limited** Steinhoff Doors and Building Materials Proprietary Limited*** JD Group Property Holdings Proprietary Limitedø JD Consumer Finance Proprietary Limited$ South Africa South Africa South Africa South Africa South Africa 100 100 100 100 100 100 100 100 100 – Indirect subsidiaries Courts Megastore Proprietary Limited* Connection Group Holdings Proprietary Limited* JD Group International Proprietary Limited‡ JDG Investment Holding Company Proprietary Limited‡ JDG Micro Insurance Limited@ JDG Micro Life Limited@ Profurn Limited‡ Protea Furnishers S.A. Proprietary Limited* Supreme Furnishers Proprietary Limited‡ Blake & Associates Holdings Proprietary Limited! Maravedi Group Proprietary Limited& Aazad Electrical Construction Proprietary Limited* Hi Fi & Electric Warehouse Proprietary Limited* JD Group (Botswana) Proprietary Limited* Supreme Furnishers (Botswana) Proprietary Limited* JD Financial Services Proprietary Limited& Supreme Furnishers (Namibia) Proprietary Limited* JD Group (Swaziland) Proprietary Limited* Hi Fi & Electric Zambia Proprietary Limited* South Africa South Africa South Africa South Africa South Africa South Africa South Africa South Africa South Africa South Africa South Africa Botswana Botswana Botswana Botswana Namibia Namibia Swaziland Zambia 100 100 100 100 100 100 100 100 100 70 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 70 100 100 100 100 100 100 100 100 100 Notes 1. All the above are unlisted companies. 2. A list of dormant, name protection and property owning companies is available for inspection by shareholders at the registered office of the Company. 3. Activities of subsidiaries * Retailers of household furniture, appliances and home entertainment products ** Retailer in automotive vehicle including vehicle services and part sales and vehicle rental services *** Retailer in building materials ø Property owning company ‡ Investment holding company @ Insurance companies ! Contact centre services company &Dormant $ Providing consumer finance, debt management and collection services # Reflected in local currency 110 >> JD Group Integrated Report 2013 Direct interest of holding company Stated capital Shares Indebtedness 2013 Currency# 2012 Currency# 2013 Rm 2012 Rm 2013 Rm 2012 Rm 655 660 100 100 120 100 655 660 100 100 120 – 1 091 1 158 – – 1 091 1 158 – – 7 268 1 927 89 462 1 292 1 926 – – 1 000 1 753 041 11 100 20 000 070 25 000 070 543 565 30 000 224 1 001 1 000 100 100 28 053 970 10 100 1 2 7 990 1 000 1 753 041 11 100 20 000 070 25 000 070 543 565 30 000 224 1 001 1 200 100 100 100 10 100 1 2 7 990 2 249 2 249 9 746 3 218 JD Group Integrated Report 2013 << 111 Remuneration report Employee benefits JD Group’s overarching remuneration philosophy principles In accordance with principles 2.25 and 2.27 of King III in South Africa, JD Group has formulated and maintained a holistic remuneration philosophy and remuneration policy with little to no changes made compared to the previous period. In the design of the policy, the Group has taken into account applicable best practice and applied that within the framework of the statutory legislation. The Group rewards its employees and executives fairly, responsibly and consistently according to their roles and an individual’s performance as well as his/her contribution. The principles that underpin the remuneration philosophy and approach are: • Remuneration supports the delivery of long-term strategic goals through the delivery of excellence • Remuneration supports JD Group’s Employee Value Proposition (EVP) in respect of attraction and retention • Remuneration is linked to results-based and value-based contributions • Remuneration is benchmarked and market-related • Remuneration supports the delivery of high performance. The JD Group’s remuneration philosophy is designed to attract, motivate and retain talented employees. For executives, the focus is placed on retaining both key individuals as well as critical skills, as stability in these roles enhances business sustainability and growth of expertise. The Group also aims to align the objectives of management with those of shareholders, who expect sustainable long-term growth in earnings and total shareholder return (TSR). This notion was further entrenched with the introduction (from the 2014 financial year onwards) of a minimum shareholding in the Group by top management individuals, in order to qualify for participation in the long-term share-based incentive scheme (refer below). The approach therefore includes both long-term and short-term incentives that encourage immediate delivery, while also building towards the future. Salaries, incentives and salary increases are benchmarked both internally and externally by an independent consulting firm within relevant industries to ensure parity and equity. From a Group perspective, incentives based on divisional, departmental and personal performance also exist to incentivise employees below executive level. The alignment between the Group’s performance improvement philosophy and the approach to remuneration is designed to promote the delivery of business needs and the creation of value to deliver long-term shareholder value. This strategic integration is a fundamental enabler of the commitment to the Group’s value of high performance and its vision to be world class. The Remuneration committee The main objective of the Remuneration committee (Remcom) is to balance the interests of shareholders, directors and employees in setting remuneration that is fair, reasonable and acceptable to all role-players. Linking pay and performance is a high focus area for Remcom members to ensure that there is no disconnect. Remcom meets at least twice a year and has a fundamental role of assisting the Board in fulfilling its responsibilities in establishing formal and transparent strategies, policies, practices and procedures relevant for remuneration and talent management. Remcom is made up of non-executive directors, of whom the majority are independent. Remcom members have no personal interests in the outcomes of their decisions and they are suitably qualified and enabled to exercise competent and independent judgement on remuneration policies and practices. Remcom’s terms of reference include the following key responsibilities: • Review the Policy for senior executives’ and executive directors’ remuneration • Provide input to non-executive directors’ emoluments • Determine specific remuneration packages for executives and executive directors of the Group • Approve the design of short- and long-term incentive schemes • Ensure that the remuneration for executives is based on performance and value creation • Recommend to the Board the fee to be paid to each non-executive director for services rendered on the Board and its committees • Review and monitor progress in people management • Annually prepare a report for incorporation into the Group’s Integrated report (this report). Remcom is supported by the Group’s well-established Human Resources function at head office. The latter is responsible for the implementation and management of remuneration strategies, policies and practices across Group operations. The members of the committee during the year were Günter Steffens (Chairman), Vusi Khanyile (independent Chairman of the Board), Dr Len Konar (Social and Ethics committee Chairman), Martin Shaw (Chairman of the Group Audit committee) and Markus Jooste (the CEO of Steinhoff). More detail of Remcom’s role, operations and membership is set out in the Corporate governance review which is available online at www.jdg.co.za. The Remuneration Policy The Remuneration Policy is applicable to all JD Group employees, including the directors of the Board. The purpose of this policy is to provide the philosophy and methodology in all matters of remuneration and reward, while guiding the application of remuneration principles and procedures to ensure that there is adequate return on investment on the Group’s remuneration spend, i.e. all funds are utilised optimally for the benefit of employees and shareholders. The Remuneration Policy follows the recommendations of King III and is based on the following principles and activities: • All remuneration and reward practices are aligned and designed to enable the Group’s strategic business objectives • All decisions are applied consistently • All salaries are reviewed annually and increases, if any, are based on the outcome of a formal appraisal of performance • All individuals’ performances are reviewed semi-annually in line with the Group’s performance improvement strategy. An increase is not guaranteed. A triangulated approach, i.e. through consideration of market conditions, business performance as well as individual performance, is applied to determine whether an increase is justified. All benchmarking and grading are set at levels that are competitive and relevant within the market and the specific business operating division 112 >> JD Group Integrated Report 2013 • All employees’ personal remuneration must be treated as confidential and be respected • All remuneration and reward practices must be evaluated within a risk framework. Performance management, succession planning and talent retention The recruitment and retention of top talent is a crucial element of the Group’s people strategy. Succession planning is at the heart of this strategy. It creates and generates future management sustainability and mitigates the risk or lack of capacity and capability to deliver on the promised business goals. Employees take part in regular performance and career development reviews and have individualised development plans that are aligned to the Group’s skills needs, the succession plan and the training and development strategy of the Group. Since a “one-size-fits-all” approach to retention in the current South African business environment is regarded as ineffective and unsuitable, Remcom has approved a two-pronged retention strategy for the Group in 2012. The strategy has a direct link to the Group’s remuneration philosophy and approach. The primary retention strategy is an “aggressive” strategy with the goal of retaining high-potential, high-performing employees by remunerating them at the upper percentile, while the secondary retention strategy is more moderate in nature, with the aim of retaining growthpotential, competent employees by remunerating them at the median. Permanent employee benefits Full-time employees reap the benefit of a healthy employment relationship. In addition to a basic salary, other benefits include retirement fund, risk and medical aid benefits, which are subsidised at differing levels, dependent upon an employee’s position and selection of benefit type. Retirement funds and medical aid Nearly all employees are members of a retirement fund in which the Group participates. A summary of the key retirement funds are provided below: 1. The Alexander Forbes Retirement Fund (AFRF) is an umbrella fund in which employees of JDG Trading and Connection Group Holdings Proprietary Limited have membership as a condition of employment. It comprises the following two sub-funds: • The Alexander Forbes Retirement Fund (Pension and Provident Sections): JDG Trading Proprietary Limited • The Alexander Forbes Retirement Fund (Provident Section): Connection Group Holdings Proprietary Limited. A lexander Forbes Financial Services Proprietary Limited is the appointed administrator of the AFRF. This fund is managed by a professional Board of trustees. In terms of the rules of the fund, each participating employer is required to establish a Management committee comprising both employer-appointed and member-elected representatives. For JDG Trading there are four employer-appointed and four employee-elected representatives. The employer-appointed representatives are Johan Coetsee (Chairman), George Annadale, Yondela Ndema and Richard Chauke. For Connection Group, there are three employer-appointed and three employee-elected representatives. The employer representatives are Marco van Niekerk, Stefan Marnewick and Natalie Smith. The Management committee, among other activities, monitors and reviews the selected investment strategy, assists in the distribution of death benefits payable and monitors continued participation in the fund. 2. The SA Commercial Catering and Allied Workers Union National Provident Fund (SNPF) is an umbrella fund in which a number of employers participate in terms of a collective bargaining agreement with SACCAWU. Old Mutual Life Assurance Company (South Africa) Limited (Employee Benefits Industry Funds Unit Division) is the appointed administrator of this fund. 3. The Steinhoff Group Umbrella Provident Fund (SGUPF) is an employer-sponsored umbrella fund in which employees of the SteinBuild and Unitrans Auto (including Hertz) companies have membership as a condition of employment. Robson Savage is the appointed administrator of the SGUPF. This fund is managed by a Board of trustees with an independent chairman, Lionel Lindsay. In terms of the rules of the fund, the Board of trustees consists of both employer-appointed and member-elected representatives. The employer-appointed representatives are Karen Ralph, Neil Rubelli and Schalk van der Merwe and the member-elected representatives are Uta Higgs, Juandré Els and Susan Marshall. The Board of trustees, among other activities, monitors and reviews the selected investment strategy, assists in the distribution of death benefits payable and monitors continued participation in the fund. Employees of the Group in Botswana and in Namibia belong to various umbrella funds in these countries. The Group’s full-time employees are also afforded the opportunity to belong to one of three leading medical aid service providers which offer a wide range of progressive and affordable medical and hospital plans. Minimum wages and basic salaries The Group participates in and is party to the Sectoral Determination that governs minimum wages and conditions of employment in the Wholesale and Retail Sector. The Group fully complies with the wages and terms and conditions prescribed by this regulation and currently remunerates its employees at the “Area A” minimum wages within South Africa where the regulation is applicable. This does not preclude the Group from applying the rules regarding the other category areas in the future. Almost half of the Group’s employees are covered by collective bargaining agreements between the Group, organised labour and bargaining unit employees. (Refer to the Sustainability review available at www.jdg.co.za for a detailed discussion of organised labour matters.) Executive remuneration The remuneration strategy for executives is based on the principles of retaining key individuals and critical skills in order to drive performance and to achieve the Group’s strategic targets. The alignment of performance and stakeholders’ interests is driven through a combination of guaranteed pay together with short- and long-term incentives. A significant portion of executives’ and senior management’s total potential remuneration is performance related in order to drive the correct behaviour and to optimise business performance over the long term. (See also the Reward mix explanation on page 115.) JD Group Integrated Report 2013 << 113 Remuneration report continued Elements of executive remuneration The elements of executive remuneration include: Total guaranteed pay (TGP) This includes salary plus benefits such as medical aid, retirement contributions and allowances. TGP is subject to an annual review and is aimed between the median and upper quartile when benchmarked against other similar-sized South African companies. Furthermore it is adjusted according to the individual’s performance, responsibility, consequence of error and consistent contribution to the sustainability of the Group. Short-term incentives (STI) The JD Group has followed the global trend of using STIs in a manner that attracts and retains talent. The focus on incentive pay gives the Group flexibility, while providing benefits to individuals for the achievement of business targets and meeting or exceeding budgeted performance. The practicality of this approach lies in the application of rigorous governance discipline through Remcom and a Group-wide commitment to designing targets and rewards that are appropriately structured to protect against unwarranted pay-outs while still rewarding excellence. The executives’ STI is determined using headline earnings per share as a base, linked to each individual’s cost-to-company (CTC) salary and it is a “self-funding” scheme by virtue of the additional profit that is generated by the outperformance. Measurement The Group advocates the measurement of personal, team and divisional results to ensure “a line of sight”’ between business performance goals and total shareholder return and an associated reward. Payment of annual short-term incentives is earned subject to a thorough evaluation of portfolios of evidence supporting achievement of targets. In the event that agreed-upon business performance targets are not achieved, the incentive is not paid out. This has been the case with the Art of Service bonus for employees in the Group. They have foregone the aforementioned bonus due to non-achievement of the business and customer satisfaction targets set prior to the review period (see also Grants of Share Appreciation Rights below as an example where the Group’s executives have foregone share-based incentives due to non-performance during the review period). Capped Short-term incentives are generally capped at a maximum payment equivalent to one times annual CTC. The methodology applied by Remcom for the determination of the executives’ (Board and Executive committee) STI for 2013 is set out in the table below. Target HEPS Benefit and comments Less than budget Qualify for no bonus payable, however, Remcom may approve a discretionary bonus having due regard to external circumstances that may have influenced performance. Budget Qualify for a cash bonus equal to 50% of annual CTC salary. Budget plus 5% Qualify for a cash bonus equal to 75% of annual CTC salary. Budget plus 10% Qualify for a cash bonus equal to 100% of annual CTC salary. In arriving at the budget, both Remcom and the Board apply rigorous processes to determine the budget and to ensure that the budget meets the objective of maximising shareholder value. Long-term incentives (LTI) The Group’s approach to LTI share schemes is designed to align the objectives of executives to those of the shareholders, i.e. ensuring sustainable long-term value and earnings growth. Shares are considered an essential element of reward and represent a material part of an executive’s remuneration package. This reward structure ensures that individuals with core skills and competencies are attracted and retained. This approach decreases exit risks and encourages tenure and loyalty. In the event that set performance targets are not achieved, the benefits do not realise. This has been the case for the executive directors and executive management during the past two review periods since the headline earnings per share and net asset value growth targets set at the time of allocation were not met. As a consequence, these rights have lapsed and no long-term incentives were paid out during the year under review. To further encourage participants of the LTI share incentive scheme to maintain and/or invest in the share capital of the Company to align their interests with those of the Company’s shareholders, Remcom has resolved that the participation in any future grant and/or vesting of rights (and/or delivery of shares of the Company) will be subject to the participant maintaining a minimum shareholding in the Company, which minimum stake will be determined by Remcom. LTI share schemes are used within the following guiding framework: • There is shareholder consultation before implementation or changes to an existing plan • There is acknowledgement of the impact of LTI share schemes on employee engagement • The LTI share schemes are applied within the boundaries of regulation and sound business practices. Share Purchase and Option Scheme This scheme is in a run-off mode and no new shares/options may be allocated to participants. However, there are a number of participants still holding share options or shares that will vest over time, up until June 2016. This is an old-format scheme and save for share-price growth, no other performance conditions were linked to benefits realisation. Share Appreciation Rights (SARs) Scheme and Share Rights (SRs) Scheme To date the current SAR scheme has been ineffective in its objective of attracting, incentivising or retaining key executives with core skills or in ensuring sustainable long-term value and earnings growth. As a consequence, and following consultation with the Group’s major shareholders, a proposal will be made to all shareholders at the forthcoming annual general meeting for the adoption of a new-format SR scheme that will more 114 >> JD Group Integrated Report 2013 closely align executives’ interest with those of shareholders. The purpose of the scheme is to attract, retain, motivate and reward executives of the Group who are able to influence the performance of the Group, on a basis which aligns the interests of such executives with those of the Group and its shareholders. In terms of the proposed new scheme, SRs are granted to participants in the scheme, each providing the participant a conditional and future right upon vesting, to convert the SR into a JD Group ordinary share of no par value, subject to the fulfilment/achievement of certain pre-determined performance criteria set by the Remcom. The shares will be allotted and issued or delivered to participants following the third anniversary of each annual grant, provided that the performance criteria set by the Remcom have been achieved at the sole discretion of Remcom. When setting the performance criteria, Remcom will take into account targets relating to growth in shareholder value, cash generation, returns and other factors most appropriate to the growth and sustainability of each of the relevant employer companies in the Group, which criteria may differ from employer company to employer company as circumstances dictate, and may also include specific individual targets over which each participant has direct control, being the participant’s Key Performance Indicators as may be agreed from time to time between the participant and his/her direct superior. Should the Group or any participant fail to achieve the set performance criteria during any measurement period, the SRs granted to such participant and linked to that measurement period, shall lapse and be of no further force or effect. Details of the Group’s current schemes are set out in note 34 to the annual financial statements. Reward mix The 2013 reward mix for the executives in the Group is depicted in the graph below. The total guaranteed package of executives makes up the majority of an individual’s earnings. average actual remuneration mix paid to executive directors during the year under review 68% Total guaranteed package 32% Short-term incentive Executive directors’ service contracts The executive directors’ service contracts generally specify a notice period not exceeding three months. There is no contract that exceeds a 12-month notice period. Non-executive directors’ fees and emoluments Non-executive directors receive fees for the rendering of services to the Group, i.e. for serving on the Board and on the various Board committees. They do not receive short-term incentives, nor do they participate in any of the Group’s share-based incentive schemes. The fees for non-executive directors are approved by the Board with inputs from the Remcom, after they have been benchmarked in the retail and non-retail market. The Board then recommends the fees to shareholders for approval at the annual general meeting. The proposed forward-looking fees of the non-executive directors are included in the notice of the annual general meeting, while the remuneration paid to directors during the past review period is set out in the table as included in note 37 of the annual financial statements. JD Group Integrated Report 2013 << 115 Social and Ethics committee report OVERVIEW OF THE DUTIES CARRIED OUT BY THE JD GROUP SOCIAL and ETHICS COMMITTEE DURING THE 2013 FINANCIAL YEAR 1. Introduction and background JD Group Limited (the Company or JD Group) has constituted a Social and Ethics committee in accordance with the provisions of section 72 of the Companies Act, 71 of 2008 and Regulation 43 of the Companies Regulations (jointly, the Act). T he Social and Ethics committee (the S&EC) is a statutory committee, as well as a committee of the JD Group Board (the Board) in respect of other duties assigned to it by the Board. The S&EC has a specific obligation to report annually, at the Company’s annual general meeting (AGM), to shareholders. The overall objective of the S&EC is to assist the Board in discharging its duties relating to, amongst others, compliance with the Employment Equity Act and the Broad-Based Black Economic Empowerment Act, Occupational Health and Safety Act and the Compensation for Occupation Injuries and Diseases Act, with a specific focus on those duties stated in Regulation 43(5), relating to, amongst others, social and economic development, the prevention of fraud and corruption, the Company’s impact on the environment and its consumer relationships. In addition, it must carry out the functions and duties as may be assigned to it by the Board and proactively draw matters within its mandate to the attention of the Board as circumstances dictate from time to time. 2.Membership There were no changes to the membership of the S&EC during the 2013 financial year. In accordance with the provisions of the Act, the S&EC comprises at least three directors of the Company, of whom one is a non-executive director and one an independent non-executive director. The directors who have been serving on the S&EC since its inception on 11 May 2012 are: • Dr D Konar (a non-executive director) • Ms N Bodasing (an independent non-executive director) • Mr KR Chauke (an executive director). Dr Konar has been elected the Chairman of the S&EC. 3. Report on duties carried out The above-mentioned directors, whose knowledge, skills and experience were found to be appropriate to fulfil the obligations of the S&EC as set out in the Act, are pleased to present the committee’s report for the financial year ended 30 June 2013 to the Board for onward recommendation to shareholders, which report is presented as an overview only, and should not be regarded as an exhaustive list of duties carried out. General overview, meetings and attendance With reference to social and ethical aspects, the S&EC acts on behalf of all companies in the JD Group. The S&EC has convened twice since inception and all of the items in its Work Plan have been covered. The above-mentioned directors have been in attendance at all meetings of the S&EC. Under the guidance of the S&EC, the Company has published on its website various key policies for wider stakeholder absorption, such as amongst others, the Group’s HIV Policy, its Ethics Policy, the Access to Information Guide, etc. Terms of reference and Work Plan The S&EC’s operations are guided by a formal Terms of Reference (ToR) that is aligned with the requirements of the Company’s Memorandum of Incorporation (MOI), the provisions of the Act, the recommendations of the third King Report on Governance for South Africa and the King Code of Governance Principles (jointly King III), as well as the Listings Requirements of the JSE Limited (the “JSE LR”) and other relevant and applicable legislation. During the review period, the S&EC’s ToR and Annual Work Plan were reviewed and approved. Since some of the work falling within the S&EC’s mandate is being performed by other forums in the Group, there is some overlap in functions between the S&EC, the JD Group Audit committee, The JD Group Risk Management committee and the Group Executive committee (the Exco). As a consequence, the S&EC’s Work Plan and those of the other forums are being refined on an ongoing basis to prevent duplication of effort and to enhance efficiencies. Anti-bribery/-corruption/-fraud The S&EC has adopted all the principles of the Organisation for Economic Co-Operation and Development (OECD) relating to the fight against bribery and corruption and the Company has confirmed its zero tolerance stance towards bribery and corruption. Whilst an Anti-Fraud Policy already exists, management is in the process of also formulating a standalone Anti-Bribery/-Corruption Policy. The S&EC has adopted the ten principles of the United Nations Global Compact (UNGC) in the areas of human rights, labour, the environment and anti-corruption. T he S&EC reviewed various fraud and corruption-prevention codes and procedures, of which the Fraud Prevention Policy, the Conflicts of Interests Policy, the Gifts Policy, the Risk Policy, the Board Code of Ethics, the Securities Dealing Code, the Employee Code of Ethics and the Contracts Management Policy are but a few. Furthermore, the committee ascertained that fraud prevention is reinforced by awareness campaigns and by HR-assisted training and at induction sessions. In addition, the committee obtained confirmation that the Group follows a consistent approach in actively pursuing and prosecuting perpetrators of fraudulent or other illegal activities. In addition, the S&EC had insight into fraud-related statistics as are monitored by the JD Group Audit committee. T o facilitate the fight against fraud and corruption, the S&EC ensured that the Group had adopted an independently monitored whistle-blowing procedure (a Crime Call Hotline and a web interface), through which illegal acts may be reported anonymously on a 24/7 basis in all official languages of the country. 116 >> JD Group Integrated Report 2013 T he S&EC had assured itself that the Group does not engage in or accept or condone any illegal acts of any nature in the conduct of its business and has encouraged management to also promote this approach amongst the Group’s suppliers and other stakeholders. Having regard to the fact that the JD Group Board is committed to the highest ethical standards of business conduct, and ensured the implementation of various policies and measures to guide and prevent unauthorised conduct of officials, the S&EC is satisfied that a high standard of ethics is maintained within the JD Group. Social and economic development, community development, skills development, as well as sponsorship, donations and charity work The S&EC has considered and endorsed various reports on the Company’s contribution to the development of the communities in which its activities are predominantly conducted. It reviewed and endorsed the Group’s corporate social investment (CSI) and socio-economic development (SED) approach, in terms of which CSI and SED are managed within the dimensions of enterprise development projects, direct donations and deserving “sweat equity” community initiatives. In addition, it considered and sanctioned the Group’s direct donations policy which is dedicated to providing financial assistance to alleviate poverty, combat crime and to enhance community development, education, health, art and agriculture with a particular focus on disadvantaged children, orphans, victims of abuse and the youth. The S&EC also considered the approach and status of the Group’s preferential procurement and directed that certain B-BBEE-rating qualification conditions be incorporated into the Group’s Procurement Policy. Amongst other activities, the Committee considered and endorsed: • A number of enterprise development projects across the country, being agricultural projects revolving around the concept of the African Garden Market that alleviate poverty, provide food, create employment and empower communities • The work of the JD’s Bursary committee in assisting needy students and financially supporting young disadvantaged learners, employees and their children in the learning environment • The work of the Group’s Employment Equity and Training committee (EE&TC), in monitoring the Group’s initiatives around skills development • The Group’s membership of the Wholesale and Retail Sector Education and Training Authority (the W&R Seta) and the Bank Sector Education and Training Authority, through which the Group influences the development of tailored development programmes for the furniture and appliance industry • The Group’s success in obtaining accreditation of its training programmes and training material from the W&R Seta, in this way facilitating skills development • The various management development programmes undertaken in the Group • The Skills Development committee’s structure and framework operating at divisional, chain and corporate department level in the Group. The S&EC is satisfied that the Group’s 2013 budgets for CSI activities, for enterprise development initiatives and for other worthy causes were spent sensibly in the best interests of the communities in which the Group’s products, services and activities are predominantly conducted and that the Group’s skills development initiatives promoted continued employability of staff and assisted them in progressing their careers, whilst donations and financial assistance given, benefited disadvantaged children and the youth and alleviated poverty and enhanced education and health. Labour, employment, equality, prevention of discrimination, the Broad-Based Black Economic Empowerment (B-BBEE) Act, the Employment Equity (EE) Act and good corporate citizenship The S&EC monitored the Group’s Transformation status and progress. The Group’s B-BBEE Scorecard has been considered at each meeting of the S&EC and it is also discussed monthly at Exco and is presented to the Board on a quarterly basis. T he S&EC endorsed the augmented Transformation Plan for the Group, containing a clear strategy that will enable JD to enhance its status over the short term to a level 4 contributor and to prepare itself timeously for anticipated changes to the existing B-BBEE Act. T he Group has adopted an Employment Equity (EE) Policy, of which the main aim is to ensure an equitable, diverse and transformed workforce. In this regard, the S&EC has endorsed the Group’s strategy to facilitate and fast-track the accelerated employment and development of suitable previously disadvantaged individuals (PDIs), notwithstanding the fact that at present, 81% of all positions in the Group are already occupied by PDIs. T he Group has compiled and filed its statutory EE reports to the Department of Labour and the S&EC has obtained confirmation that the Group’s reporting on EE had been confirmed in the Government Gazette. S everal visits have been made to JD’s stores by the Department of Labour’s Inspectors during the review period and the S&EC found reassurance in the fact that all of the inspected stores had been found to be compliant with prescribed labour legislation. Among others, the S&EC further obtained confirmation and ascertained that: • The Group’s Working Conditions Policy and its employees’ Letters of Appointment are aligned with the provisions of the Basic Conditions of Employment Act and that all HR-related policies and procedures are freely available to staff • All new employees are subjected to an induction process, where HR practices, working conditions, fraud prevention and other important Group policies, codes, procedures and practices are clarified/explained • The Group complies with prescribed regulation for wages within South Africa • The majority of the Group’s employees are covered by collective bargaining agreements between the Group, organised labour and bargaining unit employees and that a sound and healthy relationship is being maintained with organised labour • The Group’s employees proactively uphold fundamental human rights as set out in the Constitution • The Group’s employees have freedom of expression, association and representation, evidenced by the fact that none of the Group’s operations restrict employees’ rights to exercise freedom of association or collective bargaining • No incidents of violations involving rights of indigenous people or discrimination of rights of people have taken place in the Group • Integrity and ethical practices form the foundation of the way business is conducted in the Group • None of the Group’s policies discriminate on the grounds of race, age, disability, gender or religion and the Group has not recorded any incidents of discrimination JD Group Integrated Report 2013 << 117 Social and Ethics committee report continued • The Group has not experienced any incidents of child labour, forced or compulsory labour • Diversity training is provided on an ongoing basis • Once the results from the independent consumer service quality/attitude surveys (from both internal and external customers) are known, the S&EC will consider these with a view of advising on how to further enhance the Group’s Art of Service programme. The S&EC is satisfied that the Group has complied with applicable employment-related legislation and that the Group has applied appropriate and just labour and employment practices under decent working conditions and has upheld the rights of individuals as set out in the Constitution and complied materially with its key transformation responsibilities and has adopted appropriate plans to facilitate further transformation of its workforce. Health and public safety, the Occupational Health and Safety Act (OHASA) and the Compensation for Occupation Injuries and Diseases Act (COIDA) The Group’s Health and Safety Policy is fully aligned with relevant health and safety legislation and Health and Safety committees exist across the business to monitor and advise on the Group’s compliance with OHASA and the Compensation for Occupation Injuries and Diseases Act. The aforementioned Policy was reviewed during the reporting period. T he S&EC obtained confirmation that the required section 16(2) CEO assignments under OHASA had been made to responsible employees in all environments across the Group, while an adequate number of fire-marshals and first-aiders have also been trained and appointed. usiness Continuity Plans and Emergency Response procedures exist and have been tested during the review period under the guidance of an B independent service provider (i.e. AON). Progress in respect of the aforementioned was reported at monthly Exco meetings, quarterly to the Board and to all meetings of the S&EC. Through the actions of Physical Risk Managers and Regional Security Managers, regular physical risk and safety audits and security checks were carried out at the Group’s warehouses and stores. The S&EC has ensured, in co-operation with the JD Group Risk Management committee, that identified safety and security risks had been mitigated appropriately. T he S&EC was made aware of the Group’s No Smoking Policy and JD’s Health and Wellness Educator Programme (Philakahle), as well as the training and appointment of health educators under which the Group’s HIV/Aids programme is managed, amongst others. The S&EC is satisfied that the Group has complied appropriately with its obligations under the Occupational Health and Safety Act and the Compensation for Occupation Injuries and Diseases Act. The environment Under the guidance of the S&EC and notwithstanding the fact that the Group as a retailer only has a “medium” environmental impact: • An Environmental Policy and Strategy was adopted, as well as a number of sustainability-related plans and guidelines that are all focused on enhancing triple bottom-line aspects in support of the Group’s business strategy • Steady progress has been made in building formal monitoring structures for measuring and verifying future sustainability efforts • The Group has made a submission towards the South African Carbon Disclosure Project (CDP), wherein JD’s known carbon emissions, their effect on the environment and the Group’s exposure to risk resulting from climate change, have been recorded • The Group subscribes to the principles of the Green Building Council of South Africa and is applying ecologically friendly and relevant concepts in the operation of its buildings on a day-to-day basis and in its building methodologies when new buildings in its own portfolio are developed • It constantly encourages its suppliers to develop ergonomically designed and safe work spaces for their employees. The S&EC is satisfied that the Group has focused on enhancing triple bottom-line aspects in support of the Group’s business strategy and has progressed in its efforts to monitor its environmental impact and to reduce its overall environmental footprint through interventions that minimise its impact on the biodiversity environment. Dr D Konar Chairman On behalf of the Social and Ethics committee 21 August 2013 118 >> JD Group Integrated Report 2013 Shareholders’ diary 2014 Announcement of interim results End-February Interim dividend declaration End-February Payment of interim dividend End-June Financial year end 30 June Announcement of annual results and publication of annual financial statements End-August Final dividend declaration End-August Publication of integrated report End-October Payment of final dividend End-October Annual general meeting Mid-November JD Group Integrated Report 2013 << 119 Administration JD Group Limited (JD or the Group) Registration number:1981/009108/06 JSE share code: JDG ISIN: ZAE000030771 JSE bond code: JDGCB ISIN: ZAE000168415 Executive directors ID Sussman (Chief Executive Officer), JHN van der Merwe (Chief Financial Officer), KR Chauke, PM Griffiths and BJ van Rooy Independent non-executive directors VP Khanyile (Independent Chairman), N Bodasing, M Lock, MP Matlwa, MJ Shaw, JH Schindehütte, GZ Steffens Non-executive directors MJ Jooste, Dr D Konar, AB la Grange, DM van der Merwe Company secretary JMWR Pieterse Registered office 11th Floor, JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 (PO Box 4208, Johannesburg, 2000) Telephone +27 11 408 0408 Facsimile +27 11 408 0604 Email: investors@jdg.co.za Transfer secretaries Computershare Investor Services Proprietary Limited 70 Marshall Street, Johannesburg, 2001 (PO Box 61051, Marshalltown, 2107) Telephone +27 11 370 5000 Facsimile +27 11 688 5238 Email: proxy@computershare.co.za ADR depository receipt transfer agent The Bank of New York Mellon Corporation BNY Mellon Shareowner Services PO Box 358516 Pittsburgh, PA15252-8516 US toll-free telephone: +1 201 680 6825 Email: shrrelations@bnymellon.com File number 82-4401 Sponsor PSG Capital Proprietary Limited First Floor, Building 8, Inanda Greens Business Park 54 Wierda Road West, Wierda Valley, Sandton, 2196 Telephone +27 11 784 1712 Facsimile +27 11 784 4755 Independent auditor Deloitte & Touche, Deloitte Place, The Woodlands Woodlands Drive, Woodmead Sandton Preparer The annual financial statements were prepared by JHN van der Merwe CA(SA), the Chief Financial Officer 120 >> JD Group Integrated Report 2013 design by: Jcb.E Typesetting and production by: GREYMATTER & FINCH # 7787