Privatization of Federal Services Introduction The Administration is determined to privatize as many as 1,000,000 federal employee jobs over the next several years, either by handing them over to contractors without any public-private competition or by subjecting them to a new public-private competition process that has been rewritten to favor contractors at the expense of taxpayers as well as federal employees. The Administration’s radical privatization scheme fails to take into account the actual cost of contractors, exacerbates the “human capital crisis,” hurts taxpayers by giving work to contractors without any public-private competition, uses publicprivate competition only on work performed by federal employees (instead of also on new work and work performed by contractors), and undercuts workers on their wages and benefits. AFGE Activists can fight back against the Administration’s radical privatization scheme by urging their lawmakers to cosponsor the new version of the Truthfulness, Responsibility, and Accountability in Contracting (TRAC) Act, support TRAC-like amendments to specific authorization and appropriations bills, vote for measures to free agencies from privatization quotas (whether selfimposed or imposed by the Office of Management and Budget), oppose the imposition of a clearly pro-contractor rewrite of the privatization process (a.k.a. OMB Circular A-76), and vote against the new version of the strongly antitaxpayer Service Acquisition Reform Act. Background Information The Administration is determined to hand over to private, for-profit contractors roughly one-half of all services performed by the federal government. From providing health care to our nation's veterans to guarding dangerous prisoners to supervising housing contractors to safeguarding the borders to processing Social Security checks to repairing the planes, ships, and tanks necessary to defend our homeland, it will all be given to private, for-profit contractors, most of them very politically-connected, if Administration officials have their way. The Office of Management and Budget (OMB) has told agencies to review for privatization, either with or without public-private competition, the jobs of at least 850,000 federal employees. As a result of pressure from OMB, agencies are increasing their privatization targets, so the number of federal employees under attack will soon approach 1,000,000. At the same time, OMB is completing a controversial rewrite of OMB Circular A-76, which establishes rules for publicprivate competition, in order to make the process even more biased in favor of Privatization of Federal Services 1 contractors because of complaints from contractors that they could only win 40% of the competitions conducted under the existing privatization process. Clearly, the Administration is at war with the working and middle class Americans who make up the federal civil service. As evidenced by the debate over legislation to establish a Department of Homeland Security, if Administration officials can't bust their unions, or eliminate their civil service protections, then they'll privatize their jobs. The ultimate goal of the Administration is to transform the civil service into a "spoils system", which would consist of a largely union-free workforce of poorly-compensated contractor employees with no protections against politically-inspired dismissals and discipline. Observers have noted the political calculations that inspired the Administration's privatization initiative. As Paul Krugman, the distinguished economist, wrote in The New York Times of the Administration's privatization scheme, "So am I saying that we are going back to the days of Boss Tweed and Mark Hanna? Gosh, no—those guys were pikers. One-party control of today's government offers opportunities to reward friends and punish enemies that the old machine politicians never dreamed of. How far can the new spoils system be pushed? To what extent will it be used to lock in a permanent political advantage for the ruling party? Stay tuned; I'm sure we'll soon find out." Here are the five worst flaws in the Administration’s privatization scheme: 1. Fails To Account For The Cost Of Contractors: Federal agencies already contract out in excess of $125 billion annually for services. In 2000, according to the General Accounting Office (GAO), agencies already contract out for $128 billion annually for services, almost always without public-private competition. While the federal government’s expenditures for supplies and equipment has declined from $150 billion in 1985 to just $77 billion in 2000, the bill to taxpayers for services has grown from 44% of all federal contracting to 62% during the same period, according to GAO. Athough the Administration is poised to transfer additional billions and billions of taxpayer dollars to contractors through an accelerated privatization process, undoubtedly the largest transfer ever of taxpayer-financed public sector services, assets, and employees to private sector interests, federal agencies have no systems in place to track the costs and quality of service contracting. In fact, some agencies don't even know which services are being provided by contractors. The most recent examination of service contracting by the Department of Defense (DoD), the agency that spends the most taxpayer dollars on service contracting, left the Inspector General "startled" because his office "found problems with every one of the 105" contract surveyed. "In nearly 10 years of managing the audit office of the IG, DoD, I do not ever recall finding problems Privatization of Federal Services 2 on every item…" However, the same is true with non-DoD agencies. For example, the Department of Transportation Inspector General, last November, declared that its review of the Federal Aviation Administration’s (FAA) oversight of a massive service contract with a potential cost to taxpayers of $1 billion for as many as 22.5 million labor hours of technical and professional services “was seriously inadequate because it did not acquire services efficiently or control costs…This review is the third report issued by our office in the last two years identifying as lack of FAA oversight on costreimbursable contracts. We have consistently found a lack of basic contract administration at every stage of contract management from contract award to contract closeout.” According to the General Accounting Office, "In fiscal year 1999, DoD reportedly spent $96.5 billion for contract services-more than it spent on supplies and equipment. Nevertheless there have been longstanding concerns regarding the accuracy and reliability of DoD's reporting on the costs related to contract services-particularly that expenditures were being improperly justified and classified and accounting systems used to track expenditures were inadequate…DoD has not developed a proposal to revise and improve the accuracy of the reporting of contract service costs. DoD officials told us that various internal options were under consideration; however, these officials did not provide any details of these options. DoD officials stated that the momentum to develop a proposal to improve the reporting of contract services costs had subsided. Without improving this situation, DoD's report on the costs of contract services will still be inaccurate and likely understate what DoD is paying for certain types of services." Federal employees and their work are already meticulously tracked and documented in extraordinary detail through the budget, appropriations and Federal Activities Inventory Reform Act inventories processes. The new OMB rewrite of OMB Circular A-76 imposes additional accountability provisions on federal employees—but, significantly, none on contractors. 2. Exacerbates The "Human Capital Crisis": The federal government is experiencing a "human capital crisis", shortages of federal employees in occupational category after occupational category, caused in large part by indiscriminate downsizing and privatization over the last dozen years, which, with little if any foresight or planning, has slashed the federal workforce by more than 400,000. The Administration's attempt to eliminate more than one-half of the remaining workforce will only exacerbate the "human capital crisis." Indeed, the extraordinarily aggressive nature of the Administration's privatization effort will surely make it more difficult for agencies to recruit and retain the best possible federal employees. While most see the "human capital crisis" as a challenge that must be met by gradually rebuilding the federal civil service, Privatization of Federal Services 3 Administration officials see it as an opportunity to accelerate its effort to use privatization of federal services to benefit campaign contributors. Moreover, while acknowledging that agencies have already contracted out inherently governmental services, OMB officials have told agencies to consider any job as suitable for privatization. 3. Gives Work To Contractors Without Any Public-Private Competition: Despite much talk about public-private competition, agencies are directly converting work performed by federal employees to private sector performance without any public-private competition. In fact, the Administration's privatization quotas explicitly encourage agencies to do so. The Department of Defense (DoD), the agency that has the most experience with public-private competition, admits that contractors had to compete against federal employees for only 2% of its contracts. Some agencies, the Department of the Army in particular, intend to privatize tens of thousands of jobs without any public-private competition, using a corporate welfare-style method called "divestiture," which turns out to be nothing less than the transfer to politically well-connected contractors of services performed by federal employees, the actual federal employees who perform those services, and the equipment used by the federal employees who perform those services. Significantly, considering how they have touted public-private competition, at least in public, especially in the context of the rewritten privatization process, OMB officials have refused to repudiate the Army's manifestly anti-competitive privatization initiative. The situation is the same for the non-DoD agencies. The Department of Veterans Affairs (DVA) has been ordered by OMB, regardless of the needs of veterans or DVA’s mission, to review for privatization at least 15% of all jobs listed on the agency’s Federal Activities Inventory Reform Act inventory of noninherently governmental jobs. Because the vast majority of jobs in DVA are statutorily or administratively exempt from public-private competition, that means almost every single job reviewed will be given to contractors without any public-private competition. Other agencies report that they are also having to privatize without any public-private competition, even to the point that historically-oppressed groups are paying an incredibly disproportionate price. According to the Department of Transportation, “For smaller agencies or sub-agencies where direct conversion is the only method, the impact of contracting out does affect the minorities and women more than any other group.” 4. Uses Public-Private Competition Inequitably: Public-private competition is exclusively a one-way street. Federal employees are almost never allowed to compete for new work and contractor work. This failure is a particular disservice to taxpayers because there is often little competition between contractors for work. The DoD IG has reported that in excess of three-fifths of Privatization of Federal Services 4 the contracts he and his staff surveyed suffered from "inadequate competition." Regardless of the level of private-private competition, 77% of the surveyed contracts had "inadequate cost estimates" that, according to the DoD IG, "clearly left the government vulnerable-and sometimes at the mercy of the contractor to define the cost." Allowing federal employees opportunities to compete for new government work and government work already contracted out would ensure that taxpayers are no longer at the mercy of sole-source contractors. Insourcing, bringing work in-house, where it can be performed by reliable and experienced public sector employees on a not-for-profit basis, is common at local levels of government. According to Cornell University, "there is significant incidence of reverse privatization or contracting back in previously privatized services…From 1992-1997, 88 percent of governments had contracted back in at least one service and 65 percent had contracted back in more than three services. On average across all places, 5 services were contracted back in from 1992 to 1997." Despite much talk about using the new circular to insource as well as outsource, the fact remains that OMB has imposed quotas only to privatize work performed by federal employees, not to ensure that agencies finally start subjecting new work and work performed by contractors to public-private competition. In fact, by refusing to establish systems to track work performed by contractors, the new circular makes it impossible for agencies to systematically review work performed by contractors for possible taxpayer dollar-saving insourcing. 5. Privatizes To Undercut Workers On Their Wages And Benefits: The new privatization process crafted by the Administration does nothing to eliminate perverse incentives to privatize work in order to provide those who perform government work with inferior compensation packages. As the Economic Policy Institute (EPI) has reported, "Even the federal government jobs at the low end of the pay scale have historically paid better and have had more generous benefits than comparable private sector jobs. As a result, workers who work directly for the federal government through contracts with private industry are not likely to receive wages and benefits comparable to federal workers." Privatization can sometimes save money, if only in the short term. However, federal agencies should never privatize in order to lower the living standards of those who perform the work of government. However, the Administration's rewrite of the privatization process actually increases the emphasis on wages and benefits in award decisions. Conclusion Privatization of Federal Services 5 "After abuses too infamous to ignore," as AFL-CIO President John Sweeney noted in testimony last year, "the nation as a matter of law and policy rejected a `spoils system' allowing new presidents to replace their predecessors' workforces with cronies and political supporters. We adopted, instead, a civil service system to ensure that the American people would always be served by women and men who chose to devote their lives to the public good rather than private gain. Rankand-file federal employees provide the continuity, attention to details, and institutional memory necessary to ensure that the American people continue to be the best governed in the world. Because they are not political appointees, these civil servants can do their job of serving the public without fear or favor. And because civil servants are part of the enduring fabric of government, the American people can always count on them for service, regardless of a President's political affiliation or ideological bent… "(The privatization scheme) raises grave concerns that, under the banner of `efficiency,' the nation could well return to a latter day `spoils system.' The real possibility exists that in the future, lucrative service contracts paid for by taxpayers will be doled out in ways the civil service system was created to prevent. While some would undoubtedly win under such a scheme, most of us would be losers." Fighting Back Here are the issues on which you can lobby your Representative and Senators: 1. Cosponsor the Truthfulness, Responsibility, and Accountability in Contracting (TRAC) Act. In the 107th Congress, H.R. 721 and S. 1156 claimed 190 and 26 cosponsors, respectively. Both bills will be introduced in the 108th Congress by their champions, Representative Al Wynn (D-MD) and Senator Richard Durbin (D-IL). The TRAC Act would require agencies to establish reliable and comprehensive systems to track the cost and quality of work performed by contractors; allows federal employees to compete in defense of their own jobs, for at least some new work, and for work performed by contractors (to the extent contractors are allowed to compete for work performed by federal employees); and ensures that public-private competition is taxpayer-friendly by using a cost-based process that takes into account al relevant issues of quality so that agencies can get the best possible services at the lowest possible prices. Please check Privatization Appendix I for lists of cosponsors of the TRAC Act during 2001 and 2002 to see where your lawmakers stood. If they didn’t cosponsor, why not? Was it because they don’t believe agencies should ensure that contractors are performing in the best interests of the taxpayers? Was it because they didn’t think federal employees should have chances to Privatization of Federal Services 6 compete in defense of their jobs before they were given to contractors? Was it because they thought contractors should receive new work and retain their own work without ever having to compete against contractors? 2. Support TRAC-like amendments to specific authorization and appropriations bills. Last year, Senator Edward Kennedy (D-MA) offered a floor amendment to the defense authorization bill that would have ensured real cost-based public-private competition for work performed by federal employees, new work, and contractor work, failing by just a single vote. Please check Privatization Appendix II for how your Senators voted in 2002 on the Kennedy Amendment. If they didn’t why not? Was it because they didn’t think DoD employees should have opportunities to compete in defense of their own jobs before they were given to contractors? Was it because they didn’t think DoD employees should have a chance to compete for even a tiny fraction of new work? Was it because they think contractors should never be required to compete against DoD employees for work currently outsourced? Or was it because they don’t think the work of contractors should be monitored as extensively as work performed by DoD employees? AFGE will work with Congressional allies to offer similar amendments to other authorization and appropriations bills during the 108th Congress. 3. Support efforts to free agencies from privatization quotas, whether selfimposed or imposed by OMB. Although the 107th Congress did not finish work on the Treasury Appropriations Bill, both the House and Senate versions of that legislation included provisions freeing agencies from the OMB numerical privatization quotas. In 2002, Representative Jim Moran (D-VA) and Frank Wolf (R-VA) offered a bipartisan floor amendment to the House Treasury Appropriations Bill to eliminate the OMB numerical privatization quotas that passed by a margin of 261 to 166. Please check Privatization Appendix III for how your Representative voted on last year’s Moran-Wolf Amendment. If your Representative voted against the Moran-Wolf Amendment, why? Is it because they think the political dictates of OMB should take precedence over the mission of your agency and the needs of your agency’s customers? Is it because they think quotas should apply only to your work, but not new work or work performed by contractors? Is it because they know that a significant number of jobs under review because of the quotas will be given to cotnractors without public-private competition—and they think this is a good thing? A provision similar to the Moran-Wolf Amendment was included in the FY03 Senate Treasury Appropriations Bill last year by Senators Byron Dorgan (DND) and Barbara Mikulski (D-MD), in response to a request included in a 2002 letter organized by the late Senator Paul Wellstone (D-MN). Please check Appendix IV to see if either or both of your Senators signed Senator Privatization of Federal Services 7 Wellstone’s letter. However, immediately upon the Senate changing hands early in 2003, the anti-quotas provision was stricken by the new leadership of the Appropriations Committee. 4. Oppose the imposition of a clearly pro-contractor rewrite of the publicprivate competition rules. Upset that federal employees were winning three out of five public-private competitions conducted under OMB Circular A-76, contractors demanded that the Administration change the rules so that contractors could win more competitions and win those competitions more quickly. In fact, one contractor hired gun said the Administration’s proposed changes to OMB Circular A-76 would so tilt the process that contractors could win nine out of ten competitions. Although the proposed rewrite of the circular has ignited a firestorm of criticism, particularly from agencies, most observers expect that the changes will, nonetheless, be implemented in early 2003. Among the flaws and inequities in the proposal, as it was published on November 14, 2002, a. The rewritten circular would retain and even expand upon existing direct conversion methods of giving work to contractors without public-private competition that are included in the current circular, including special authorities for smaller functions, whenever it can be claimed to not adversely impact federal employees, waivers, and business case analyses. Moreover, the rewritten circular would significantly increase the possibilities for direct conversions. For example, if the managers responsible for submitting the in-house tenders don’t do so punctually, the federal employees performing the work, utterly blameless, could pay for the failure of others by having their jobs directly converted without publicprivate competition. Similarly, if the competition is not finished by an arbitrary deadline, the federal employees performing the work, utterly blameless, could pay for the failure of others by having their jobs directly converted without public-private competition. Even when federal employees win under the new pro-contractor process, the rewritten circular explicitly encourages managers to consider directly converting their jobs to contractor performance without public-private competition when their performance periods expire. b. While OMB officials will occasionally concede that public-private competition should work both ways—subjecting work performed by contractors to public-private competition as well as work performed by federal employees, especially given that contractors have acquired almost all of their work without ever having to compete against federal employees and often without having to compete against one another—OMB’s privatization quotas are completely one-way. Although at least 850,000 Privatization of Federal Services 8 federal employee jobs will be reviewed for privatization, not a single contractor job is scheduled to be examined for insourcing. The rewritten circular continues this anti-taxpayer, anti-federal employee approach. On the very first page of the draft, it is insisted that the rewritten circular is to be used on “all commercial activities performed by government personnel.” (Emphasis added) Naturally, the rewritten circular reflects that bias. In order to perform new work, federal employees would have to compete—but not necessarily contractors. In order to continue to perform work that increases in value by just 30%, federal employees would have to compete—but not necessarily contractors. In order to retain work that they had already won through the pro-contractor rewritten circular, federal employees would have to compete or even be directly converted—but not necessarily contractors. In order to keep work after a default, federal employees would have to compete or even be directly converted—but not necessarily contractors. Whether or not contractors would have to compete in those circumstances is determined by the Federal Acquisition Regulation (FAR); and, as the OMB official principally responsible for the preparation of this draft has publicly acknowledged, the FAR has significant problems with respect to ensuring that the federal government’s massive army of contractors face competition when acquiring and retaining government work paid for through taxpayer dollars. According to OFPP Administrator Styles, "Since the beginning of the (acquisition) reform movement, over a decade ago, I have not seen a serious examination of the effects of reform on competition, fairness, integrity, or transparency. As a result, I think we are seeing some serious competitive problems surface with the proliferation of government-wide contracting vehicles and service contracting." c. The rewritten circular actually exacerbates the perverse incentive to privatize work in order to reduce the pay and benefits of those who perform work for the federal government by imposing redundant and irrelevant indirect personnel costs on in-house proposals. EPI, in its ground-breaking 2000 study, determined that more than one in ten federal contractor employees earn less than the “living wage” of $17,000 per annum, i.e., the amount of money necessary to keep a family of four out of poverty: “The federal government saves money by contracting work to employers who pay less than a living wage ($8.20 per hour)…” d. Although the Administration has claimed repeatedly that its policy of reviewing as many as 1,000,000 federal employee jobs for privatization is motivated by a desire to save taxpayer dollars, the new public-private competition process emphasizes the use of subjective factors at the expense of objective, cost-based criteria. Cost and quality are both important. Using a process that is ultimately cost-based ensures that Privatization of Federal Services 9 agencies can acquire the services they want, at the quality they need, for the lowest possible prices. Historically, allowing feelings and hearsay to take precedence over the bottom line of what's best for taxpayers has consistently led to higher costs. It has also worsened long-standing, "revolving door" problems of bias and conflict of interest in federal procurement, no small matter considering the Administration's pronounced favoritism towards federal service contractors, most of whom will be expected to contribute generously to the President's re-election campaign. Moreover, while making the privatization process more subjective and vulnerable to bias and corruption, the Administration has done nothing to rectify an obvious and longstanding inequity: contractors—only contractors—have the right to contest agencies' procurement decisions before the General Accounting Office and the Court of Federal Claims. 5. Oppose the Service Acquisition Reform Act (SARA), which, as introduced last year (H.R. 3832), was one of the most anti-taxpayer bills to be considered by the Congress, and was strongly opposed by agency inspectors general, public interest groups such as the Project on Government Oversight, and several unions, including the American Federation of Government Employees, American Federation of State, County, and Municipal Employees, International Association of Machinists, National Association of Air Traffic Controllers, National Treasury Employees Union, Professional Airways Systems Specialists, and the AFL-CIO Professional Employees Department. Last year’s SARA was a lengthy service contractor wish-list that would have, among other things, drastically reduced government oversight of service contractors, created many additional possibilities for service contractor conflicts of interest, substantially reduced competition between service contractors, and significantly increased the losses to taxpayers from service contractor waste, fraud, and abuse by a. Encouraging agencies to entrust contract administration responsibilities to contractors: Would have entrusted sensitive contract administration work to short-term contractor employees, creating myriad conflict of interest problems. Would have encouraged agencies to send their best acquisition professionals to work for contractors. Would have provided in-house acquisition workforce with no real training. Would have made no additions to an already too small and rapidly dwindling in-house acquisition workforce. b. Strengthening contractors’ appellate rights while leaving federal employees with no appellate rights: Would have forced agencies to rule Privatization of Federal Services 10 even faster on contractor appeals, even at the expense of making the right decisions. Would have done nothing about the failure to give federal employees any appellate rights at all. c. Paying contractors even faster—at the expense of taxpayers: Would have required that contractors be paid even faster, for no other reason than to improve contractors' cash flow. Would have added much work to already hard-pressed in-house acquisition workforce and wind up costing taxpayers more than they pay today for the same services. d. Increasing the micro-purchase threshold from $2,500 to $25,000 as well as the possibility for misuse of federal purchase cards: Would have greatly expanded the authority to use government purchase cards for the acquisition of services and goods. Would not have provided any additional training or safeguards to prevent the taxpayers from being ripped off, as has happened too often in the past. While the number of rank-and-file civilian acquisition personnel abusing their purchase card authority is undoubtedly very small, their misconduct can injure the faith of the American people in all federal employees. e. Encouraging even more contracting out without public-private competition: Would have extended current franchise fund pilot authority through FY 2005, even though franchise funds have traditionally been used to contract for services without any public-private competition. f. Encouraging the use of risky share-in-savings contracts, which are proven losers and completely anti-public-private competition: Would have allowed all agencies to enter into risky share-in-savings contracts, i.e., borrowing from contractors at high interest rates, for all manner of services. Would have left agencies locked into long-term contracts that prevent shifting to superior contract or in-house options. Would have taken no notice of the fact that share-in-savings contracts, although in existence for more than 25 years, have not produced any savings, according to the senior most Administration procurement official. Moreover, the most recent federal experience with share-in-savings, at the Department of Education, proved disastrous. According to the agency’s Inspector General, “Performance measures were so inadequate that it could not be determined if the contractor was in compliance with the terms of the contract. There was no annual comparison of costs under the agreement to an outside market to determine whether the agreement actually provided the best value. Even more alarming, an overstated baseline "create(d) a larger contractor payment than is actually earned." The "success" of the Education share-in-savings contracts was used to justify the pilot project authority. However, the IG's report shows that it is just bad public policy. Finally, the use of share-in-savings is indisputably Privatization of Federal Services 11 anti-public-private competition and clearly promotes privatizing the jobs of federal employees without giving them chance to compete. At the last moment, as an amendment to a popular piece of E-Government legislation, a controversial pilot program was established late in 2002 of a handful of share-in-savings contract. Each and every one of these experiments will be the subject of very thorough scrutiny because of the serious threat each and every one of them poses to the interests of taxpayers. g. Encouraging the use of anti-taxpayer contracting mechanisms that allow contractors to bill and bill without ever having to actually accomplish anything: Would have authorized much greater use of controversial timeand-materials, and labor hour contracts, which pay the contractor on the basis of his efforts, not his results, even when the work is so predictable and commercial that it imposes little if any risk on the contractor. Timeand-materials, and labor hour contracts provide contractors with no incentives to hold down costs and have a proven record of being rife with waste, fraud, and abuse. h. Reducing competition between contractors by eliminating safeguards for taxpayers from a wide range of service contracts: Would have greatly expanded the services and goods that could be procured as "commercial" or "other transactions" and thus could be acquired under acquisition authorities with greatly reduced scrutiny and oversight. According to the experts, the arbitrary expansion of the definition of "commercial" and "other transaction" authority to include services and goods that are not actually subject to competitive market pressures would result in taxpayers paying more than they do now for the same services and goods. i. Undermining the integrity of the contracting process by encouraging conflicts of interest: Would have created a special exception to encourage conflicts of interest for information technology services. Would have allowed service contractors who perform architectural and engineering services for information technology programs to subsequently bid on contracts and subcontracts related to those information technology programs. j. Preventing taxpayers from being made whole when contractors break their contracts: Would have allowed contractors to break their contracts and avoid paying the monetary damages they inflict on taxpayers. Privatization of Federal Services 12