CK3 Frequently Asked Questions
Q: Is the CK3 a new platform?
A: The CK3 is based on the already proven Intermec Andromeda II architecture which has been used for
the CN3, CN3E, CV61, and CV30. Therefore, customers should be assured that the CK3 is a reliable and
proven platform.
Q: What is the advantage of the Intel Processor selected for CK3?
A: The Intel XScale PXA270, 520 MHz processor is capable of performing real-time data collection and
operating mission critical applications while delivering optimal battery performance. The PXA270 is ideal for
handheld computers like the CK3.
Q: Does CK3 support Terminal Emulation?
A: The CK3 will run a new version of TE 2000, but will continue to support 5250, 3270 and VT220, as other
Intermec terminals have. Also new to the CK3 is a combined software option of both TE and iBrowse.
Q: What are the drop specs for the CK3?
A: The CK3 is well-suited for the demands of data collection applications in the most rigorous
environments. The CK3 has been tested to a 5’ drop specification – 26 times on all sides, faces and
corners per the industry standard Mil-Std-810F, Method 516.5, Procedure IV, Transit Drop specification.
Q: Why doesn’t Intermec perform tumble tests?
A: The Tumble Test MIL-STD is designed to test cable connected devices. The MIL-STD Transit drop
specification 810F was developed to test for free-fall specifications. As the CK3 is not a cabled device, the
tumble test does not apply to our end user environments and/or use cases.
Q: Are there plans to offer a Non‐Incendive (NI) rated configuration? A: There are no plans to offer an NI rated CK3. The CK31, CK61 and CN3 all offer an NI rated option. Q: What type of radios does CK3 use?
A: The CK3 mobile computer supports 802.11a/b/g radio functionality. At launch in October, the CK3A will
ship with 802.11b/g. In Q1 2009, the 802.11a feature will be phased in and will necessitate a change in
model number to CK3B.
The CK3A is capable of transmitting data up to 54 Mbps. WEP, WPA, 802.1x (EAP-TLS, TTLS, LEAP,
PEAP), 802.11i. Certifications: Wi-Fi, WPA2, Cisco Compatible (CCX).
Q: Will the CK3 support WWAN radios? A: The CK3 will not have a WWAN radio option. The CN3/CN3E is ideal for applications largely based outside the four walls. Q: Is the CK3 Bluetooth™ enabled?
A: Yes. All configurations include Bluetooth, Class 2, v2.0 +EDR. Class 2 power means the radio has a
range up to 10 meters (33 feet) under normal line-of-sight conditions. As with all types of radio technology,
environmental factors may affect actual usable range. This module conforms to the v2.0 Bluetooth
specification standard. Additionally, the radio features EDR (Enhanced Data Rate) for faster Bluetooth
throughput. From http://en.wikipedia.org/wiki/Bluetooth
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CK3 Frequently Asked Questions
"The main enhancement is the introduction of an Enhanced Data Rate (EDR) for both data (ACL) and voice
(eSCO) packets. The nominal signaling rate of EDR is about 3 megabits per second, although the practical
data transfer rate is 2.1 megabits per second."
Simply put, file transfer will go faster. ActiveSync would be faster. Other profiles would see slight savings
in battery life since they would be transmitting for a shorter time while sending the same amount of data.
Supported profiles include:
Bluetooth Device
Intermec Scanners
Intermec Printers
Keyboards
Audio Headset
File Transfer
Supported Profile
Serial Port Profile (SPP)
Serial Port Profile (SPP)
Human Interface Device Profile (HID)
Handset and Hands Free Profile (HHF)
Object Push Profile (OBEX)
Q: Does CK3 support a Secure Digital (SD) card slot?
A: Yes, the CK3 offers a micro-SD card slot is beneath the lithium-ion battery and accommodates cards up
to 2G in size. The connector assembly utilizes a hinged door to lock the card in place. To prevent the door
from opening when a battery in not present, there is a super tough nylon cover that snaps over the
assembly for added protection. A paperclip or small flat blade screw driver can be used to remove the
cover. We recommend this cover be in place at all times.
Q: What keypad options are available?
A: The CK3 will offer either an alphanumeric or numeric keypad. The keyboard supports backlighting and
remapping for customer specific key code requirements.
With hard keycaps, the CK3 keypads offer the same no-compromise design as the CN3/CN3e and CK61.
Compared to the all-elastomer design of the competition, this design is almost indestructible. The hard
polycarbonate keycaps provide a firm feel, and support laser-etched legends that will last for the life of the
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CK3 Frequently Asked Questions
keys. Elastomer underneath the hard keycaps support long key travel, a characteristic highly favored by
our customers, as well as sealing from the elements.
Q: What type display does the CK3 offer?
A: CK3 offers a QVGA 3.5” transflective TFT color LCD display with LED backlight; the same display as
the CN3/CN3e. The display is widely used and provides the ideal viewing for both indoor (low light) and
outdoor sunlit environments.
Transflective means the display can reflect light directed at it from an external source (reflective) as well as
allow light to pass through it from behind (“transmissive”). This combination contributes to excellent
performance in sunlight, and lower power consumption through the use of an LED backlight.
Q: Compared to the CK30, CK31 and CK61, how much lighter is the CK3? A: The CK3 with extended battery is 30% lighter than the CK31, 12% lighter compared to the CK30 and 40% lighter compared to the CK61. Q: What software tools are provided with CK3?
A: To assist application development, Intermec provides, free of charge, the Intermec Developers Library.
The IDL, common to all current Intermec computers, includes the CK3 Software Developers’ Kit (SDK),
which includes SDK and miscellaneous tools. The IDL also includes common code libraries and developer
interfaces to Intermec value added peripherals and useful controls such as signature capture, printing, and
data collection.
Q: Is there a path to support RFID with CK3?
A: Absolutely! The same IP30 reader featured as an accessory for the CK61 and CN3 is an available
option for the CK3 with an adapter plate that is in place of the hand strap / handle.
Q: What ships with the CK3
A: CK3 ships with a hand strap and quick start guide. As there are two battery accessories, a battery does
NOT ship with the CK3.
Q: What is the expected battery life between re-charging?
A: CK3 offers two battery options:
Standard Capacity Battery pack (p/n: 318-033-001): Rechargeable 7.4 watt hours (2000 mAh)
battery pack for the CK3. Designed to accentuate and minimize the grip area of the CK3. Battery
life will depend upon the use case.
Extended Capacity Battery pack (p/n: 318-034-001): Rechargeable 18.5 watt hours (5100 mAh)
battery pack for the CK3. Designed to maximize power between charges; battery life will depend
upon the use case, but in most cases extend beyond a full shift.
Q: What scan engines are available in the CK3?
A: The CK3 comes equipped with the latest and greatest imaging technologies on the market. The CK3
offers 3 optics options: The EV12 linear imager scanner; the new EA20X standard range 2D imager; and
the EX25 near and far 2D imager. The CK3 is an all imager based scan engine platform with the latest in
technology. There are no plans (or need!) to offer laser based scan engines. Additionally, there is only one
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CK3 Frequently Asked Questions
back case for the CK3. There is no need for different back cases and holster accessories based on which
scan engine is used (which was the case in the CK30/CK31 offering).
EV12: High performance arm’s reach 1D barcode scanning
The most price aggressive scan engine offering, the EV12 is the next generation EV10.
The EV12 uses Intermec unique linear imaging technology to provide fast scanning (up to 500 scans/s) and
outstanding decode-ability on 1D barcodes. With EV12, even the ugliest barcodes are read seamlessly
providing optimum efficiency and eliminating exception processes (see fig 1). The EV12 is based on the
same linear imaging technology (EV10 option) used in current CK30 and CK31, but we’ve added a new
generation of decoder which provides about 25% more range and even greater decode-ability (Intermec
Vesta patented algorithms).
EA20X: The ultimate standard range solution
The EA20X is a new breed of 2D imager engine specially designed to the requirements of In-premise
applications where fast scanning and scanning range are key parameters to drive user productivity. The
EA20X combines the flexibility of a 2D imager (1D and 2D barcode support and omni-directional reading)
with the range of a standard range laser (up to 3 ft. on 20 mil label). The EA20X features a bright aimer and
framer for fast and intuitive operation.
While traditional 2D imager range is limited to arm’s reach scanning applications, the EA20X laser like
range allows fast and efficient operations (scanning of shelves and pallet from forklift, scanning items on
the ground without kneeling).
EX25: XLR scanning excellence
The EX25 is the “market-applauded” near and far 2D imager from Intermec. EX25 provides omni-directional
scanning of 1D and 2D barcodes from 6 inches up to 50 ft. The unique combination of range and omnidirectional scanning provides unmatched productivity. The EX25 is the all-in-one solution for warehouse
applications including item, pallet, and location labels scanning.
CK3 scan engine options compared reading distances
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CK3 Frequently Asked Questions
410
74
164
33,5
84
8
Code 39 1mm
218
46,5
86
21
Code 39 0,5mm
52
5
111
14,5
49
8
100% EAN/UPC
5,5
33
102
16,5
45,5
8
Code 39 0,2 mm
6
0cm
32
50cm
100cm
150cm
EV12
200cm
EA20X
250cm
300cm
350cm
400cm
EX25
Measured on Grade A labels at 200 lux
As shown in the figure above the three CK3 scan engines options are very complementary and cover the complete span of
reading distances requirements.
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CK3 Frequently Asked Questions
EA20X competitive analysis
EA20X vs. lasers
164
33,5
104
16,5
138
23
Code 39 1mm
71
16,5
86
21
75
8,5
85,5
14
Code 39 0,5mm
53
10,5
49
8
49
2,5
48
4
37
3,2
100% EAN/UPC
45,5
8
42
4
41
4
Code 39 0,2 mm
32
3
0cm
EA20X (CK3)
20cm
40cm
60cm
80cm
Standard Range Laser
100cm
120cm
EL20(CK31)
140cm
160cm
EL10 (CK30)
Measured on Grade A labels at 200 lux
As shown in the figure above, the EA20X far field reading distances are equal or better to laser scanners.
The near field reading distances of the competitor are slightly longer due to the smaller scan angle (26° vs
50°) but they remain short (less than 3 inches on 100% EAN/UPC). In addition, the EA20X laser framer will
help users to intuitively position the product at the right distance by framing the barcode to be read.
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CK3 Frequently Asked Questions
EA20X vs imagers
70
7,5
36,5
6
30,5
5,5
Data Matrix 0,5mm
27
5,5
49
8
37,5
6
100% EAN/UPC
29,5
27,5
3,9
5,4
46
10
29
6,5
29
25,5
4,6
PDF417 0,25mm
8
45,5
8
8
Code 39 0,2 mm
29
30
3,5
6,5
0cm
Competitive Imager
25
10cm
20cm
30cm
EA11(CK31)
40cm
50cm
Competitive Imager
60cm
70cm
EA20X(CK3)
Measured on Grade A labels at 200 lux
As shown in the figure above, the EA20X reading distances are up to 80% better than traditional fixed focus
2D imager. The association of range, omni-directional, image capture and 1D and 2D barcode support
makes the EA20X a very compiling engine for warehouse in premise applications.
Q: What bar code symbologies are supported on CK3? A: The following represent the bar code symbologies supported by CK3, some being scan engine dependant. Supports all popular symbologies including Code39, UPC/EAN, GS1‐128, Interleaved 2of5, Code 93, Codabar, Code 2of5, MSI, Plessey, Code 11, Matrix 2of5, Telepen, PDF417*, Micro PDF417*, Maxicode*, Datamatrix*, QR Code*, GS1 DataBar, GS1 DataBar Limited, GS1 DataBar Expanded, Codablock A*, Codablock F*, GS1 Composite, Postnet*, Planet*, Australia Post*, BPO (British Post 4‐state)*, Dutch Post*, Japan Post*, Sweden Post*, Canada Post*, China Post (Matrix 2 of 5) *, Aztec*, TLC39*, Infomail*, Multi‐Code* (Symbologies marked * are not compatible with EV12) Intermec Technologies Confidential
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CK3 Frequently Asked Questions
Q: Can I attach a tethered scanner to the CK3?
A: Yes. Intermec tethered scanners attach easily to the CK3 with the addition of the Serial snap-on
adapter accessory. This provides the locking DB9 connector and 5v power on pin-9.
Q: Will we offer a vehicle mount accessory? A: We will offer both a Vehicle Holder (p/n: 871‐236‐001) which is a non‐powered dock that holds a CK3 securely. We will also offer the Powered Vehicle Dock (p/n: 871‐231‐001) that allows for a tethered scanner to remained attached to the powered dock for pick and run applications. Q: What accessories are available at launch? A: A summary of the accessories available at launch is below. Consult the CK3 Launch Kit Accessory Guide for more detailed information. 871‐228‐001 Single Dock 871‐229‐002 Multidock ‐ Ethernet 871‐229‐001 Power Only Multidock 318‐033‐001 Std Battery Pk 318‐034‐001 Ext Battery Pk 871‐230‐001 Quad Charger 871‐233‐001 IP30 Battery Adapter 871‐231‐001 Vehicle Dock 871‐236‐001 Vehicle Holder 851‐061‐207 CEC Power Supply (30W,12V) 851‐064‐106 CEC Power Supply (100W,12V) 851‐065‐105 CEC AC Wall adapter (18W,12V) 203‐879‐001 Scan Handle 850‐815‐001 RS232 Snap‐On 850‐817‐001 Audio Snap‐On 850‐816‐001 Power Snap‐On 236‐209‐001 Cable Assy, USB‐A to USB‐microB, 1M 825‐199‐001 Holster ‐ w/ or w/o Scan Handle 825‐200‐001 Holster ‐ CK3 w/ IP30 871‐237‐001 IP30 Vehicle Holder 852‐043‐003 Auto Power Adapter 346‐069‐107 Screen Protectors 871‐025‐101 Ethernet Adapter Q: What Intermec tethered scanners are supported with the CK3? A: When attached directly to the CK3, the serial snap‐on adapter is required. The plan is to support the 1551E, 1553 and 1400 legacy tethered scanners along with the soon to be released SR61T with the EX25 scan engine. Q: Can the CK3 be used on a Fork Truck? A: Yes, the CK3 along with the RAM mounting system listed in the price guide has completed shock and vibration testing to allow for installation on fork trucks. Q: Is there audio support on the CK3? Intermec Technologies Confidential
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CK3 Frequently Asked Questions
A: The CK3 incorporates a microphone and loud speaker audio system (with the exception of China configurations) to support VoIP, Speech and Push‐To‐Talk applications (PTT). In addition, the CK3 has a dedicated PTT button on the keyboard to simplify usage. To implement any VoIP application, a software vendor supporting the WM operating system must be provided. Q: What are the temperature specifications for the CK3? A: The operating temperature specifications for the CK3 are ‐10o C to +50o C (14o F to +122o F). The CK3 can be used from freezing (‐10°C or 14°F) to very hot (50°C to 122°F). This product is positioned for warehousing and retail where below‐freezing usage is very rare. Adding temperature protection where it is not needed can result in design trade‐offs that compromise the product in mainstream applications that don’t need the protection. Q: What is the IP rating for the CK3? A: The CK3 meets the enclosure classification of IP54 as defined by the standard IEC600529. As such, the CK3 is protected from dust, and sealed against dust and dirt such that even if it gets in, it won’t affect operation of the device. Water splashing on to the enclosure from any direction will also not have any harmful effects. In‐premise environmental conditions rarely exceed these conditions. Q: What Microsoft operating version is supported on the CK3? A: The CK3 along with CN3/CN3E are the first computers to offer Windows Mobile 6.1 software. The CK3 uses WM6.1 Classic Edition. Analysts are recommending WM in our markets and applications and there are a number of archived presentations on the advantages of WM6.1. Q: Will a CE version be a supported Operating System on the CK3? A: No. The features and functionality of WM6.1 meets the needs of our application solution providers and customers alike. Q: What Value Added Software is included with the CK3? A: CK3 comes standard with SmartSystemsTM Platform Bundle (SSPB). The software components included in this bundle include the Data Collection Engine, software which interfaces the bar code reader to the rest of the system and provides a virtual wedge mode to scan enable any software on the device; the SmartSystemTM client, providing device management capabilities, and a Wavelink enabler to allow for remote device management support, and utilities for enabling Bluetooth and Ethernet communications. Q: Are there demo applications for highlighting the imager, and other capabilities? A: Yes, go to the CK3 launch kit page on GSS and select Demonstration Software. Q: What configurations are available at launch? A: The following configurations will be available at launch. Always consult the most recent price guide for the most current pricing. Intermec Technologies Confidential
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CK3 Frequently Asked Questions
Customer Order Part Number List Price Description Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, CK3A10N00E110 Bluetooth, EA20x 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap CK3A10D00E110 Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, Bluetooth, EV12 linear imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,444 $2,194 Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, CK3A10M00E110 Bluetooth, EX25 Near/Far 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,694
Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN CK3A20N00E110 802.11b/g, Bluetooth, EA20x 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,444 CK3A20D00E110 Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, Bluetooth, EV12 linear imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,194 Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN CK3A20M00E110 802.11b/g, Bluetooth, EX25 Near/Far 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,694
Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, CK3A10N00E100 Bluetooth, EA20x 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $2,245
CK3A10D00E100 Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, Bluetooth, EV12 linear imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $1,995
Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, CK3A10M00E100 Bluetooth, EX25 Near/Far 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $2,495
Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN CK3A20N00E100 802.11b/g, Bluetooth, EA20x 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $2,245
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CK3 Frequently Asked Questions
CK3A20D00E100 Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, Bluetooth, EV12 linear imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $1,995
Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN CK3A20M00E100 802.11b/g, Bluetooth, EX25 Near/Far 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $2,495
China Configuration, Alpha‐Numeric keypad, 520 MHz processor, CK3AC0N00E110 128MB/256MB, WLAN 802.11b/g, Bluetooth, EA20x 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,444
China Configuration, Alpha‐Numeric keypad, 520 MHz processor, CK3AC0D00E110 128MB/256MB, WLAN 802.11b/g, Bluetooth, EV12 linear imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,194 China Configuration, Alpha‐Numeric keypad, 520 MHz processor, 128MB/256MB, WLAN 802.11b/g, Bluetooth, EX25 Near/Far 2D area CK3AC0M00E110 imager, Color QVGA display, WM6.1 Classic Edition, WWE,TE2000/iBrowse, Hand Strap $2,694
China Configuration, Alpha‐Numeric keypad, 520 MHz processor, CK3AC0N00E100 128MB/256MB, WLAN 802.11b/g, Bluetooth, EA20x 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $2,245
China Configuration, Alpha‐Numeric keypad, 520 MHz processor, CK3AC0D00E100 128MB/256MB, WLAN 802.11b/g, Bluetooth, EV12 linear imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $1,995
China Configuration, Alpha‐Numeric keypad, 520 MHz processor, CK3AC0M00E100 128MB/256MB, WLAN 802.11b/g, Bluetooth, EX25 Near/Far 2D area imager, Color QVGA display, WM6.1 Classic Edition, WWE, Hand Strap $2,495
Q: In Intermec’s UDP+ supported in the CK3? A: No. Q: Does the extended life battery change the form factor of the CK3 such that different accessories are required? A: No. It is the same size as the standard battery. Q: What is the possibility of adding iLaunch to the CK3, or does the WM 6.1 operating system make it unnecessary? Intermec Technologies Confidential
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CK3 Frequently Asked Questions
A: The CK3 will have iLaunch available only as a purchasable software product. WM 6.1 does not make it unnecessary. Q: Does the CK3 address the browser functionality that you get with CE versus using iBrowse? A: No. The browser enhancements in WM 6.1 are not primarily focused towards data collection, which is iBrowse's forte. Q: What is the Push‐To‐Talk functionality within the CK3? A: The CK3 provides the audio support, integrated microphone and speaker along with a dedicated PTT button on the unit. We continue to work with select providers of PTT applications. Q: What can the BDU do right out of the box (with no demo app loaded)? A: The CK3 can connect to an AP, browse the Internet, scan a bar code into Notepad (or similar). Q: What version of Browser is supported in Windows Mobile 6.1?
A: Pocket IE
Q: How quickly will batteries charge in the CK3?
A: The standard battery will charge in approximately 3 hours, the extended battery in approximately 6 hours. Q: What happen to the unique radio option in the configuration string for CK3? A: The CK3 no longer needs a unique radio option for specific countries unlike previous key based computers such as the CK30/31, which designated '804' within the configuration string to denote US/Canada. The 802.11b/g (and a/b/g in Q1, 2009) WiFi radio in all CK3s will be set up to support 802.11d functionality. This allows the radio in the CK3 to determine the correct channels of operation based on information received from the Access Point(s) in an 802.11d‐
enabled network. If the network to which CK3 connects is not 802.11d‐enabled, the CK3 radio has a default mode of active probing on channels 1‐11. Passive scanning will occur on channels 12 and 13, which meets some important requirements, such as the Federal Communication Commission's stipulation of no active probing/transmission on unauthorized channels. All CK3 radios will be set up and labeled the same way, with the exception of China. The China configuration is driven by a unique keyboard option. The radio will still be programmed for 802.11d support, but the unit labeling will be specific to China. Intermec Technologies Confidential
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