The following is a suggested listing of tutorials, general assessments, and industry-specific assessments
available. Visit www.proveit.com for a full list of selections.
TUTORIALS
Microsoft Access 2003
Microsoft Excel 2003
Microsoft Outlook 2003
Microsoft Word 2003
Microsoft Office Integration
Microsoft Office XP
Integration
Microsoft Internet Explorer
5.0
Microsoft PowerPoint 2003
Microsoft Windows 2000
Microsoft Windows XP
Peachtree Accounting 2003
QuickBooks Pro 2000
GENERAL ASSESSMENTS
Basic Arithmetic
Basic Computer Terminology
Basic Spelling
Comparison Skills
Computer Literacy
Customer Service Mindset Survey
Email Etiquette
Filing By Name
Following Verbal
Instructions
Following Written
Instructions
MS Excel 2003 - Normal
User
MS Excel 2003 - Power User
MS Excel 2007 – Normal
User
MS Outlook 2003
MS Office 2003 Integration
MS Office XP Integration
MS Windows 2000
MS Windows XP
MS Word 2003 - Normal User
MS Word 2003 - Power User
Reading Comprehension
**Normal User Assessments measure skills for Basic Levels.
**Power User Assessment measure skills for Intermediate & Advance Levels.
ADMINISTRATIVE
ASSISTANT
Advanced Spelling
Following Written Directions
Basic Spelling
Basic Office Skills
Data Entry: Inventory Database
E-mail Etiquette
Filing By Name
Following Verbal Directions
MS Access 2003
MS Excel 2003 – Normal User
MS Excel 2003 – Power User
MS Excel 2007 – Normal User
MS Outlook 2003
MS Publisher 2002
MS Word 2003 – Normal
User
MS Word 2003 – Power User
Office Abbreviations
Office Filing
Office Telephone Etiquette
Punctuation
Vocabulary
HUMAN
RESOURCES
Business Etiquette
Interviewing and Hiring
Business Writing
E-mail Etiquette
Healthcare Benefits Knowledge
Human Resources Basics
Internet Basics
Internet Research Skills
Listening Skills
MS Access 2003
MS Excel 2003 – Normal User
MS Excel 2003 – Power User
MS Excel 2007 – Normal User
MS Outlook 2003
MS Word 2003 – Normal
User
MS Word 2003 – Power User
PeopleSoft HRMS
Reading Comprehension
Recruiting Fundamentals
MEDICAL BILLING
Basic Office Skills
Receptionist
Transcriptionist
Medical Billing Knowledge
Business Etiquette
E-Mail Etiquette
Medical Claims Processing
Medical Office Personnel Skills
Following Written Instructions
Medical Receptionists
Following Verbal Instructions
HIPPA - Administration
Medical Records – Legal Issues
Medical Spelling
Medical Assistant - Basic
Medical TerminologyAbbreviations
MS Excel 2003 – Normal User
Medical Assistant - Advanced
MS Excel 2003 – Power
User
MS Outlook 2003
MS Word 2003 – Normal
User
MS Word 2003 – Power
User
Reading Comprehension
Typing Test – General
Practice
Typing: Medical 1 minute
(H)
Typing: Medical 1 minute
(O)
ACCOUNTS PAYABLE CLERK
Accounting Terminology - Basic
Accounts Payable
ADP Payroll
Basic Office Skills
Bookkeeping
Business Etiquette
E-mail Etiquette
MS Word 2003 – Power User
Following Verbal Directions
Following Written Directions
MS Access 2003
MS Excel 2003 – Normal
User
MS Excel 2003 – Power User
MS Outlook 2003
MS Word 2003 – Normal
User
Simply Accounting 2006
Numeric Filing
Numeric Proofreading
Office Math Skills
Payroll
Payroll Clerk
PeopleSoft Financials
Reading Comprehension
ACCOUNTS RECEIVABLE
Accounting Terminology – Basic
Accounting Terminology Advanced
Accounts Receivable
Basic Office Skills
Business Etiquette
Bookkeeping - Professional
E-mail Etiquette
Following Verbal Directions
Following Written Directions
MS Access 2003
Office Math Skills
Reading Comprehension
MS Excel 2003 – Normal User Peachtree Accounting 2003
MS Excel 2003 – Power User
PeopleSoft Financials
MS Excel 2007 – Normal User QuickBooks Pro 2000
MS Outlook 2003
Reading Comprehension
MS Word 2003 – Normal User Simply Accounting 2006
MS Word 2003 – Power User
CUSTOMER SERVICE REPRESENTATIVE
Advanced Spelling
Customer Service Mindset
Survey
E-mail Etiquette
Follow Verbal Directions
Basic Spelling
Basic Arithmetic
Basic Computer Terminology
Business Etiquette
Call Center Listening Skills
Computer Literacy
Follow Written Directions
MS Excel 2003 – Normal User
Customer Service Mindset
Survey
MS Excel 2003 – Power User
MS Excel – Normal User
MS Outlook 2003
MS Word 2003 – Normal
User
MS Word 2003 – Power User
Reading Comprehension
Retention
CALL CENTER REPRESENTATIVE
Advanced Spelling
Call Center Outbound Sales
Skills
Call Center Retention
Following Written Directions
Call Center Customer Service Survey
MS Excel 2003 – Normal
User
Call Center Telephone Etiquette MS Excel 2003 – Power User
Computer Literacy
MS Excel 2007 – Normal
User
Data Entry Alpha Numeric
MS Outlook 2003
Call Center Data Entry
E-mail Etiquette
Call Center Inbound Sales Skills
Following Verbal Directions
MS Word 2003 – Normal
User
MS Word 2003 – Power User
Basic Spelling
Call Center Advanced Spelling
Call Center Basic Spelling
NURSING
C.N.A.
L.P.N. R.N.
Business Etiquette
Following Written Instructions
Following Verbal Instructions
Healthcare Industry Terms
HIPAA – Clinical
HIPAA – Administration
LPN/LVN
Nursing Assistant
Medical Assistant – Basic
R.N.
Medical Assistant - Advanced Reading Comprehension
Medical Spelling
Medical Terminology
Nurse Practitioner
MACHINE OPERATORS
Machinists
Basic CNC
Basic Electronics
Basic Industrial Math
Entry Level Industrial Skills
Following Verbal Instructions
Following Written
Instructions
General Maintenance
Lathe Operator
Basic Industrial Skills
Blueprint Reading
Math & Reasoning Skills
OSHA
Reading Comprehension
Retention
TECHNICAL SUPPORT SPECIALIST
Basic computer support for end-users.
A+
Logical Reasoning – Deduction
Computer Technician Skills
Logical Reasoning Mathematical
MS Access 2003 for Developers
MS Office 2003 Help Desk
Hardware Troubleshooting
Internet Security
MS Windows XP Technical
Skills
MS Windows XP
Troubleshooting
DATABASE ADMINISTRATOR
Dependent on database experience.
Logical Reasoning – Mathematical
Oracle 10g DBA
Logical Reasoning – Deduction
Oracle 10g for Developers
Oracle Applications DBA
PL/SQL
Relational Database
Design (RDBMS)
SQL for Client-Server
Applications
SQL Server 2005 for
Developers
SYSTEMS ADMINISTRATOR
General Server & Systems Administration.
Active Directory
Logical Reasoning – Deduction
Client/Server Fundamentals
Logical Reasoning Mathematical
MS Windows 2003 Server
Administration
MS Windows 2003 Server
Installation Procedures
Linux Administration
Internet Security
Project Management for IT
Professionals
Technical Support –
IT/Network
Technical Support
Processes
UNIX Administrator
NETWORK ADMINISTRATOR / SECURITY
LAN/WAN Functioning & Security
Basic Wireless Communications
Cisco Networking
Cisco Router
Ethernet Networking
Logical Reasoning – Deduction
Logical Reasoning –
Mathematical
LAN Hardware
MS Exchange Server 2003
Administration
MS Exchange Server 2007
Administration
MS Internet Information
Server (IIS) 4.0
Network Administration
Network Security
TCP/IP
Telecommunications
WAN Architecture