Media Statement
PRASARANA CORRECTS INEQUITABLE FARES STRUCTURE FOR
LRT AND MONORAIL
- Introduces Fare Differentiation Between Cash And Cashless To Encourage
Savings.
KUALA LUMPUR, 2 November 2015 – In correcting the inequitable fares structure that
have plagued the LRT Kelana Jaya Line, LRT Ampang Line, and the KL Monorail Line
for close to two decades, Prasarana Malaysia Berhad (Prasarana) today announces
the new fares structure for the three services and introduces fare differentiation
between Cash and Cashless modes of payment to encourage savings in the new
fares structure.
Announcing the new fares structure at a media briefing in Kuala Lumpur,
Prasarana’s President and Group Chief Executive Officer Dato’ Azmi Abdul Aziz said
the current fares structure was based on the different rates between stations in the
Central Business Districts and non-Central Business Districts for the Kelana Jaya Line
whilst the Ampang Line was based on the number of stations travelled, and the KL
Monorail Line on the distance travelled.
“For a more equitable and consistent fares structure, the current structure would be
realigned to the distance-based fare structure, similar with the practice of other rail
operators globally.
“Under the new fares structure, passenger would be charged a flag fall plus the
actual distance travelled multiplied by the corresponding rate that decreases the
further the passenger travels,” Azmi said.
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To ensure that passenger experience savings from the rationalisation of LRT and
monorail fares structure, the government has requested Prasarana to introduce the
fare differentiation mechanism in which passengers travelling on cashless payment
mode would enjoy discounts on the distance rates compared with those who
purchase tokens by cash.
“As an added incentive, passengers who opt for “MyRapid Smart 7 Weekly” or
“MyRapid Smart 30 Monthly” would enjoy discounts of between 18 and 26 percent,
and 20 and 35 percent respectively on the distance rate compared with cash,”
Azmi explained.
With the introduction of the new fares structure, passengers travelling on certain
sectors would pay lower or similar fares compared to what they are paying today.
“For example, passengers travelling between Chan Sow Lin and PWTC would pay
RM2.30 in cash compared with RM2.40 today. They would only pay RM1.90 for a
further discount of 40 sen from the new cash fare when travelling with “MyRapid
Smart 30 Monthly”.
“Passengers travelling between Imbi and Dato’ Keramat would pay only RM3.40 via
cash compared with the current fare of RM4.40. They would only pay RM2.80 when
travelling with “MyRapid Smart 30 Monthly”,” said Azmi.
Passengers travelling between KL Sentral (Kelana Jaya Line) and KLCC, meanwhile,
would need to pay RM2.40, an additional 80 sen in cash compared with RM1.60
today. However, they would only pay additional 40 sen when travelling with
“MyRapid Smart 30 Monthly” or 50 sen more when travelling with “MyRapid Smart 7
Weekly”.
“We strongly encourage passengers, particularly our daily commuters, to purchase
either “MyRapid Smart 7 Weekly” or “MyRapid Smart 30 Monthly”, depending on
their travel patterns, to enjoy greater savings,” Azmi said.
He added that the new fare structure was more realistic and much needed to
streamline the fares for LRT and monorail services which have not been adjusted
upwards for some 13 years in spite of rising cost over the years.
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Azmi said the new fares structure would come into effect on 2 December 2015 and
commuters could begin purchasing “MyRapid Smart 7 Weekly” and “MyRapid Smart
30 Monthly” at a nominal premium of RM2.50 and RM10.00 respectively from the
Rapid KL Customer Service Offices at LRT and monorail stations beginning 15
November or when their existing passes expire.
“One of the key advantages of the new “MyRapid Smart 7 Weekly” and “MyRapid
Smart 30 Monthly” is that commuters could carry forward the balances of their purse
value to the next month compared to the current Monthly Pass where under-utilised
trips will expire along with the pass,” Azmi said.
Azmi added that senior citizens, people with disabilities, and students would
continue to enjoy 50 per cent discounts from the cash rates.
Ends
__________________________________________________________________________________
Issued by the Group Communications and Strategic Marketing Department of
Prasarana Malaysia Berhad. For media inquiries, please contact Lim Jin Aun at 016
222 1579 (limjinaun@prasarana.com.my) or Azhar Ghazali at 019 383 7865
(azharghazali@prasarana.com.my).
__________________________________________________________________________________
ABOUT PRASARANA MALAYSIA BERHAD
Established in 1998 and operational since 2002, Prasarana Malaysia Berhad is the
asset owner and operator of the country’s two LRT networks and the KL Monorail, in
addition to the bus services of Rapid KL, Rapid Penang and Rapid Kuantan. Beyond
the efforts to transform the country’s public transport services via Rapid Rail Sdn Bhd
and Rapid Bus Sdn Bhd, Prasarana has also established Prasarana Integrated
Management & Engineering Services Sdn Bhd (PRIME) to provide management and
engineering consultancy services, and Prasarana Integrated Development Sdn Bhd
(PRIDE) to undertake commercial and transit-oriented development projects to
further strengthen the performance of the company. Prasarana has also set up
Prasarana Rail and Infrastructure Projects Sdn Bhd (PRAISE) to manage major
infrastructure projects such as the LRT Extension Project and LRT3.
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Frequently Asked Questions, Answered
1. Where can I find the new and detailed fare table?
The new fare table would be available in the Prasarana website at
www.myrapid.com.my and the Customer Service Offices at LRT and monorail
stations from 3 November 2015.
2. The reliability of the LRT and Monorail services is still wanting. It is unfair for the fare
to be adjusted upwards until the services improve.
While the Rapid KL LRT and Monorail services do encounter disruptions
occasionally, the reliability of the services has been recorded at 99.7% annually
since 2012. The reliability of Rapid KL rail services is comparable with those in major
cities including Bangkok, Singapore, London, and Sydney.
3. What new services or improvements can we expect from Prasarana with the fare
rationalisation?
Prasarana is continually striving to improve the connectivity, mobility, and travel
comfort of commuters.

50 sets of new 6-car train sets would be introduced in phases to the
Ampang Line to enhance commuter safety and comfort.

14 sets of new 4-car train sets would be introduced in phases to the Kelana
Jaya Line. In addition, 22 existing 2-car train sets would be “coupled” to
create 11 sets of 4-car train sets to reduce commuter waiting time and to
enhance comfort.

12 sets of new 4-car train sets would replace the existing 2-car train sets on
the KL Monorail Line to double the train capacity. Three new train sets have
been commissioned to service to date.

Phase One of the Ampang LRT Line Extension Project was opened to the
public on 31 October 2015. Phase Two is expected to be operational by 31
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March 2016. The Ampang LRT Line Extension Project would provide
improved connectivity and mobility and alternative travel mode to
residents of Bukit Jalil, Bandar Kinrara, and Puchong as well as those in
Putra Heights.

The Kelana Jaya LRT Line Extension Project is expected to be operational
by 30 June 2016, providing improved connectivity and mobility to the
people in Ara Damansara, Subang Jaya, USJ, Bandar Sunway (via BRTSunway Line), and Putra Heights.

Prasarana also collaborates with Comos to promote the electric vehicle
car sharing programme at LRT stations and key locations in the city centre
to further complement the first and last-mile journey of commuters.

In past years, Prasarana had significantly improved commuter travel
convenience and comfort by integrating the stations of different rail lines,
for example the integration of the Kelana Jaya and Ampang Lines at the
Masjid Jamek station, and the integration of the Ampang Line and KL
Monorail Line at the Hang Tuah and Titiwangsa stations. Prasarana also
facilitated the connecting stations of Kelana Jaya Line and KL Monorail
Line at KL Sentral in 2014. The 60 LRT and Monorail stations would be
upgraded in phases from 2016 for commuters’ travel convenience and
comfort.

The facilities for commuters and people with disabilities such as elevators
and chair lifts, were introduced at the Ampang Line and KL Monorail Line in
2014. The Passenger Automatic Gate System (PAGS) at the KL Monorail Line
would be operational once all the new 4-car train sets are commissioned.

To enhance the connectivity and mobility of commuters, Prasarana also
constructed covered walkways connecting LRT or monorail stations with
key locations such as the covered walkways at Sultan Ismail LRT Station –
Maju Junction – Medan Tuanku Monorail Station; PWTC LRT Station – PWTC,
Taman Jaya LRT Station – Menara PJX; Dang Wangi LRT Station – Bukit
Nanas Monorail Station; and Pasar Seni LRT Station – Menara Dayabumi.
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
Prasarana had also constructed two multi-storey Park n’ Ride facilities in
Gombak and Ampang that charges a nominal parking rate of RM4 daily
for LRT commuters who wish to park their vehicles at the LRT station before
continuing their journey by LRT. Prasarana would continually work with the
local authorities to further enhance the Park n’ Ride facilities at existing and
new stations to promote the usage of public transport services.

Prasarana would further improve the connectivity and mobility of the
people, particularly those at the western corridor of Greater Klang Valley
with the development of the proposed LRT3 project which is expected to
be completed in August 2020.
4. Why is the LRT and Monorail fare structure rationalised at a time when the prices of
other goods and services have increased or are increasing?
We understand the concern of the people, particularly the commuting public.
There is never a good time to implement fare rationalisation as it impacts the cost
of living of the people.
To mitigate potential adverse impact to the people, we are introducing
“MyRapid Smart 7 Weekly” and “MyRapid Smart 30 Monthly” which offer
discounts between 18 and 35 percent from the new cash fares for regular
commuters.
Non-regular commuters could opt to use the cashless or stored value card such
as “Touch n’ Go” and “MyRapid” cards to enjoy 17 percent discounts from the
new cash fares compared to those travelling with cash tokens.
Further, in the case of LRT and Monorail services, we wish to share that the fares
structure had been revised downwards twice since the introduction of LRT
services in 1996.
However, the fares structure has not been adjusted upwards since 2002 in spite of
the continual increase in the cost of goods and services, as indicated in the
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continual increase of the Consumer Price Index and the Producer Price Index
over the years.
It is also of interest to note that the fares structure for urban rail services in major
cities, such as Bangkok, Hong Kong, Singapore, and London are reviewed (either
upwards or downwards) annually or every few years.
5. May I purchase “MyRapid Smart 7 Weekly” and “MyRapid Smart 30 Monthly” with
my Touch n’ Go card?
The Touch n’ Go card currently serves as a cashless or stored value card.
“MyRapid Smart 7 Weekly” and “MyRapid Smart 30 Monthly” are currently only
available with MyRapid card.
6. Can you share examples of routes where commuters would pay lower cash fares
compared with current fares?
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7. Can you share examples of routes where commuters would pay similar cash fares
compared with current fares?
8. Can you share examples of routes where commuters would pay higher cash fares
compared with current fares?
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