Logistics implications of global production networks in car manufacturing Florian Klug University of Applied Sciences Munich, Department of Business Administration, Am Stadtpark 20, 81243 Munich, Germany, florian.klug@hm.edu Abstract Car manufacturers operate more and more with geographically dispersed factories. This not only involves external suppliers but also in-house production in international multi-plant networks. The purpose of this paper is twofold. Firstly, to verify existing network capability perspectives like the resource-based and more specifically the relational view to configure and coordinate logistics processes in a multi-site production strategy. Secondly, to characterise general logistics implications caused by the growing trend of car manufacturers to split up production processes for a car over a number of production sites mainly spread worldwide. The increasingly important role of logistics in the efficient and effective operation of multi-site car manufacturing needs to develop a conceptual model of production that explicitly recognises the emerging role of logistics. Keywords: Global production networks, Car manufacturing, Automotive logistics, Multiplant manufacturing 1. Introduction In today’s highly fragmented and competitive auto industry, car companies are increasingly present in foreign markets. Car manufacturing in the traditional markets of North America, Western Europe and Japan have been gradually replaced with an infrastructure that builds vehicles locally, close to the customer. The result for the established markets has been a capacity adjustment, and the closure of plants such as Luton, Dagenham and Longbridge in the UK are likely to be followed by others in Western Europe (Holweg, 2008). One single production site for all car models alone can no longer maintain the competence required to service the market and meet competitive demands. In addition, a car manufacturer’s decision to invest in production capacity is critical because installed capacity must be sufficient for the whole lifecycle of the car (Fleischmann et al., 2006). The role of car manufacturers has changed from supplying domestic markets with cars, via supplying international markets through export, to supplying international markets through local manufacturing (Rudberg and Olhager, 2003). Therefore, the automotive industry has tended to form flexible production networks with external suppliers but also in-house production in international multi-plant networks. Allocating cars to the global production sites has an effect on the global logistics, not only the flow of materials from the suppliers to the plant and the flow of finished cars to the markets, but also in-house inter-site material flows have to be taken into account. Logistics serves as a mechanism to integrate and coordinate the activities across geographically dispersed stages of car manufacturing. Logistics has to reconcile the efficiency and flexibility concerns of manufacturing networks (Orton and Weick, 1990) while managing the tension between specialisation and integration (Sydow et al., 1995). The approach advocated in this paper should help contribute to the great demands on the interplay of manufacturing and logistics operations that are so important for the total effectiveness of a network organisation. 2. Exploring theoretical perspectives on logistics implications of in-house production networks The following theoretical approaches have to be taken into consideration in order to analyse logistics implications of globalised in-house production networks. The main question here is how the theoretical framework is able to explain the phenomenon of global production networks according to its impact on logistics. Among the most common theoretical approaches are the resource-based view and the relational view, which will be outlined in the following sections. 2.1 Resource-based view Today, manufacturing in car companies is carried out in multi-plant value networks (Rudberg and Olhager, 2003). The resource-based view of the company (Barney, 1991; Penrose, 1995; Prahalad and Hamel, 1990; Wernerfelt, 1984) suggest that the companies internal resources and capabilities should be the foundation for the car manufacturers’ strategy as they are the primary source of profit and provide a much more stable basis to define the companies identity than the dynamic and often unpredictable external environment (Grant, 1991). These resources and capabilities refer to unique skills, assets, technologies and various activities and practices that serve as the basis for a sustained competitive advantage. The de-verticalisation trend redefines core competencies and leads to a two-step decision model under the resourcebased view. It is not only a question whether car companies should have an in-house manufacturing of components and modules, but also choices such as the number of in-house plants, determination of the location and the level of competence and strategic role of each plant (Vereecke and Van Dierdonck, 2002), and the nature and level of logistics coordination across dispersed plants (Oliff et al., 1989). Skinner argues that instead of trying to do everything, a manufacturing plant should be designed to focus on a coherent manufacturing task, typically determined by products, markets, technologies, and volumes (Skinner, 1985). The Schumpeterian perspective (Schumpeter, 1950) proposes rent creation by companies that are more effective than their rivals to sustain the coordinated deployment of resources (capability building). This organisational capability is delivered by the coordination and operation of the logistics processes. Therefore, logistics network management can be seen as capability matching the multi-site operation’s resources and capabilities to the requirements of the market. Logistics enables manufacturing mobility, which guarantees delivering from the closest or most efficient car plant and minimising risk in case of disruption. Multi-plant networks spread the costs and risks of car manufacturing to multiple organisations by the integration of resources and competences, which increases the car makers’ capability to respond to market uncertainty. The total global capacity of the manufacturing network may be utilised optimally by shifting production volumes to plants as local capacity utilisation or currency exchange rates fluctuate (Colotla et al., 2003). According to Porter (1986) competitive advantage is obtained if the configuration and/or coordination of the network provide superior advantages towards their rivals. Configuration indicates the location of facilities and the inter-facility allocation of resources along the value network. Coordination refers to the question of how to link or integrate the production facilities in order to achieve the firm’s strategic objectives. The coordination of decentralised resources is fundamental in obtaining competitive advantages. These advantages derive more from how the company manages the various resources than from where these are located (De Toni et al., 1992). Therefore, the network-related capabilities, how to link globally dispersed resources and activities gain importance – especially related to the successful management of logistics processes (Hensel, 2007). Logistics can be seen as an enabler to mobilise, distribute and reconfigure resources in multi-site networks. 2.2 Relational view An enlargement of the resource-based view is the relational view, which focuses on the exchange relations between plants as a strategic medium for achieving superior resourcebased performance (Duschek, 2004). Concentration on core competencies in combination with local production generates a larger number of car plants being included in the valueadding activities, thus increasing the number of logistics interfaces. More interfaces require coordination partially fulfilled by logistics operations. A company-wide logistics strategy is characterised by the integration of logistics activities both within and between the geographically dispersed plants according to the main competitive priorities cost, quality, flexibility and delivery performance (Stock et al., 1998). There are two main concepts to solve this coordination problem under a logistics management perspective. One approach can be achieved by decoupling the activities performed by the network plants, which increases buffers and inventory, or by standardising outputs and interfaces (Pfohl and Buse, 2000). Logisticians have always viewed standards as solutions for improving operational compatibility and interoperability, which makes multi-plant coordination easier (FabbeCostes et al., 2006). This standardisation process is mainly supported in the car industry by the implementation of standardised logistics procedures (usually included in manufacturing systems) and the company-wide use of platform strategies. Standardised logistics activities, such as picking, sorting, dispatching and transporting, create efficient processes. Routines and repetitive logistics processes raise the number of repetitions and reduce costs according to learning curve effects. Standardised logistics processes guarantee identity between an intra-logistics and inter-logistics process. A transportation process, for example, will be processed in-plant in the same way as an in-house inter-plant transport between two distant manufacturing sites. Only a standardised logistics operation enables inter-plant process integration. But managing global production networks means also managing the tension between integration and specialisation. A high degree of specialisation of individual plants – usually in the sense of concentration on core competencies – requires the critical task to find a balance between providing employees with rigid logistics procedures to follow and providing the freedom to innovate and be creative to meet challenging targets consistently (Liker, 2004). A vehicle manufacturer can mitigate the negative impact of inter-plant activities on logistics by using platforms. Platform strategies allow the OEM to build cars off the same architecture in multiple plants. Platforms are common components, modules and systems (e.g., chassis, body, powertrain), which are shared by more than one car model and often across brands at a car group level. The platform strategy allows a flexible manufacturing at many locations according to the inter-changeability of different car models on the same platform, which balances capacity utilisation. Logistics processes, such as transporting, packaging or stocking, can be simplified because of the reduced number of handled items, which eases logistics operations. Packaging of platform volumes for example has a great scale potential. A high number of platform containers with standardised measures, in low varieties, transported in high frequency lead to smooth and stable processes in inter-plant material flows. This not only reduces container investment and transport costs, but also simplifies tracking and tracing of the multi-site logistics networks. 3. Methodology This paper uses a literature review of research and practitioner articles to survey flexible production networks in theory and practice. In addition, data is collected through a case-based methodology that combines semi-structured interviews of key operations executives at European vehicle manufacturers and site visits. Four different phenotypes of multi-site manufacturing are distinguished, which will be discussed in the following section. The main focus of research interest was on the combined production and parallel production type where seven car models were investigated in depth (Table 1). Table 1. Investigated operation models in car industry Car Model Porsche Cayenne OEM Operations Type Volkswagen Network Plants (Country) Operations/ Output VW Bratislava (Slovakia) Painted Body Porsche Leipzig (Germany) Final Assembly VW Mosel (Germany) Painted Body VW Dresden (Germany) Final Assembly Audi Ingolstadt (Germany) Painted Body AHM Györ (Hungary) Final Assembly Combined Porsche VW Phaeton Volkswagen Audi TT Audi Porsche Boxster Porsche Audi A4 Audi Combined Combined Porsche Zuffenhausen (Germany) Parallel Valmet Completely Built Up Valmet Uusikaupunki (Finland) Audi Ingolstadt (Germany) Parallel Completely Built Up Audi Neckarsulm (Germany) BMW München BMW 3er BMW Parallel BMW Regensburg Completely Built Up BMW Leipzig VW Wolfsburg (Germany) VW Golf Volkswagen Parallel Completely Built Up VW Mosel (Germany) BMW X3 Magna Steyr Contract Magna Steyr (Austria) Completely Built Up Skoda Octavia Skoda Knocked down Mladá Boleslav (Czech Republic) CKD, MKD, SKD 4. Logistics implications of global production networks 4.1 Existing production phenotypes in the car industry Before we will discuss logistics implications, existing manufacturing networks in the car industry are defined. Therefore we use network phenotypes, which can be used to separate and classify configuration and coordination principles in manufacturing networks and helps to reach a better understanding of relationships and their logistics implications. Each phenotype focuses on the production process of a single car model. The nine network types shown in Figure 1 can be distinguished based on the number of cars produced and the importance of local resources. The number of cars produced of a specific model (e.g., Audi A3, Porsche Cayenne, etc.) mainly depends on the positioning of the car in a low-, medium- or high-volume sector. Whilst premium cars are normally built in lower volumes a standard car is produced in high volumes. However, the average time a car stayed in the market has been consistently decreasing over recent years. The increase in model range and the reduction in lifecycles has significantly reduced the volume sold per model. The importance of local resources used in this paper as separation criterion is linked to Ferdows’ (1989) concept of the strategic role of a factory. He distinguishes three primary location motives, namely: • Access to low-cost input factors. • Use of local technological resources. • Proximity to the market (supplier and customer). In his more recent work, (Ferdows, 1997) “site competence” places a further role. It is defined as the extent to which certain competencies that go beyond simply manufacturing cars, are present at the site, for example, process engineering and improvement, supplier integration or decision making. Figure 1. Manufacturing phenotypes in the car industry Single-site central manufacturing Here, all cars of a specific model are produced at only one central location for the entire world market. The centralisation strategy is based on the maximisation of economies of scale in production and economies of scope with R&D and support functions (Abele et al., 2008). This centralisation of resources improves the availability of critical personnel and know-how, allows greater specialisation, more intensive knowledge exchange, and shortens delivery times between the car processing stages. This efficiency is often combined with higher cost flexibility where different car models can be produced on the same assembly line with low takt time. As customers continue to demand more distinctive models, car manufacturers put in more flexible assembly lines which can process several different platforms and derivatives on one assembly line. Knocked down operations A common reason for opening a local production abroad is the avoidance of high customsrelated expenses for the import of finished vehicles (Completely Built Up) imposed by economically vulnerable countries. A disassembled vehicle is referred to completely-knocked down (CKD), medium-knocked down (MKD) or semi-knocked down (SKD) depending on the various degrees of assembly-readiness levels. Usually production and kitting of the components and modules take part on a central manufacturing site. Often knocked down assembly plants are used to develop emerging markets if the expected quality output level there does not currently meet the requirements for a complete production site. Macroeconomic concerns, such as political stability and economic situation, can also play a major part. But high-knocked down operation costs and the growing relocation of the car manufacturing base – traditionally located in North America, Western Europe and Japan – now justifies more and more full-scale assembly plants in emerging markets (Holweg, 2008). The long-term goal for car manufacturers is not to produce the parts centrally and then export, but rather to localise production more completely. Hence, knocked down operation can be seen as a transition phenotype between a single central manufacturing and a multi-site production. Multi-site combined manufacturing This phenotype is characterised by focusing on special manufacturing operations and technologies (press shop, body shop, paint shop, assembly shop). Each factory performs one phase of the production process, which is inherently connected for economic or technical reasons. Sheet metal forming, for example, depends on economies of scale through high investments of transfer press lines, which leads to the concentration of forming operations in centralised press shops. Frequently, a broader production footprint enables the OEM to participate in low-cost series production in a low-wage location (e.g., Porsche/Volkswagen in Bratislava). To produce a car, multiple factories operate in sequence and are therefore dependent upon one another for inputs or outputs. Very often the painted body is produced in full-size manufacturing sites along with other volume models. Sequenced in line, these painted bodies are delivered to a local assembly site for the final assembly of the car. The painted bodies are transported in specialised trucks/wagons, which uses the same modes of transport to carry finished vehicles, which are not picked up directly by customers, to a distribution centre. Multi-site parallel manufacturing In a multi-site parallel production, multiple plants build the same car model. This dispersed manufacturing concept achieves a high level of customer proximity with high market flexibility and low delivery times. Locating production sites throughout the globe permits car makers to benefit from the individual advantages of certain countries and regions, for example investment incentives, lack of exchange rate uncertainty, lower cost and more flexible labour or low level of union-orientation. Availability of local resources, such as social and industrial structures, easy access to logistics and communication networks and skilled employees play also a major part in location decisions. Another consideration in choosing a location is the existence of automotive clusters. They enable proximity to an established supplier base as well as design, engineering, operations and logistics know-how. In addition, greater flexibility in capacity planning is achieved. Demand variations can be better compensated in, contrary to a single-site production concept where demand fluctuations immediately lead to capacity variations with negative employment effects. However, car allocation to plants is restricted for technical reasons, by the personnel skills available at every location, and because of general policy (Fleischmann et al., 2006). Contract manufacturers Contract manufacturers, such as Magna Steyr, Karmann Group, Bertone Group, Pininfarina or Valmet Automotive (often called “Little OEM” or “Tier 0.5”) produce low-volume and specialised car models for and under the brand name of the established car makers. Traditionally, these companies developed from their engineering business to become niche car manufacturers. Contract manufacturers not only fulfil design and development processes but also take over manufacturing and logistics processes for low-volume vehicles (e.g., convertibles, roadsters and sport utility vehicles). As flexible and technology experts, contract manufacturers manage niche vehicles and volume models in peak or decline phases of their lifecycle, usually for several OEMs. Due to their flexibility and know-how they can manufacture at this low level more cost-effectively than the OEMs themselves. 4.2 Logistics implications and logistics-relevant relocation factors The research about logistics implications of global production networks in car manufacturing directs first of all the attention to the concept of supply chain management, which also emphasises cooperative relationships (Cooper and Ellram, 1993). This paper regards intrafirm networks of an OEM with a multi-site manufacturing network, whereas supply chain theory is more related to inter-firm supply chains, where relationships between various firms are in focus (Rudberg and Olhager, 2003). In view of this limitation it seems that the supply chain concept in its traditional form does not sufficiently address all relevant aspects of the organisation of logistics in production networks (Pfohl and Buse, 2000). Hence, it is useful to concentrate on the above-described phenotypes of manufacturing networks. We assume that the logistics implications are influenced by the configuration and the coordination of the network itself (Shi and Gregory, 1998). Logistics is therefore contingent upon how the network is configured in terms of the number, location, size and focus of sites. Multiple sites that cooperate in sequence, or in parallel, need to be optimised to reach its true competitive potential (Rudberg and Olhager, 2003). This potential is determined by different objectives each manufacturing phenotype pursues (Figure 2). This network-specific objective is used to discuss logistics implications of each phenotype. The main logistics-relevant objectives are stated as follows: Capacity optimisation through single-site central manufacturing Under an in-house logistics perspective, this is the simplest case. All logistics operations are concentrated on one single site, which have to be integrated in a customer-oriented, seamless value chain. A crucial logistics goal is to optimise plant capacity. In the car industry, capacity utilisation of a factory poses the greatest financial risk and the greatest operational challenge. Running a car assembly plant at 50 percent capacity for one year costs on average 76 percent of full-capacity operating costs, which explains the strong incentive not to reduce capacity use to cover the fixed costs (Holweg and Pil, 2004). Logistics has therefore the main focus to operate assembly lines on an optimal level so long as customer demand equals production supply. So planning and controlling the material lineside supply, becomes a critical success factor. The materials flow process is organised in accordance with the lineback principle. Starting from the assembly line and point of use, all call-off, transport and turnover stages right back to the supplier are planned and investigated with a view to achieving an effective and harmonious flow of materials. In parallel, the transportation and packaging circulation is looked at (Klug, 2006). Figure 2. Logistics-relevant objectives of the manufacturing phenotypes Decoupling through knocked down operations Knocked down operations are characterised by material supply that comes from distant locations. Long lead times due to long-distance and multi-modal transport with enormous transport, waiting and customs times, combined with bottlenecks at the port terminals cannot assure a stable supply process. Therefore, deliveries in knocked down operations (SKD, MKD, CKD) require a decoupling of materials supply of the home manufacturing site to the foreign assembly site. This decoupling process of long-term transport from the short-term assembly supply is guaranteed by inventory level stored on the assembly site (Klug, 2006). This buffer acts as safety inventory and should compensate for container delays. The inventory levels are supplied by a customer demand-orientated schedule. In this system parts and modules are produced and pushed through the value chain according to a pre-planned production schedule. Schedule planning is a central function. It ensures that there is a reliable planning procedure for production, packaging, container stuffing and shipping. Once at the CKD/MKD/SKD-plant the delivered materials are generally stocked in containers and stored in on-site or off-site container yards. Afterwards the plant calls-off demanded containers with a pull system. This decoupling of push- and pull-driven material flows strikes a balance between flexibility to market demands and still maintains high-capacity utilisation. Synchronisation through multi-site combined manufacturing The focus of each factory on special manufacturing operations and technologies (e.g., pressing, welding, painting, assembling) raises the dependency as they operate in sequence and is therefore highly dependent upon one another. Hence, matching and synchronisation of the value network is a key success factor for multi-site combined production. Managing a synchronous manufacturing system is operationally and logistically difficult and demanding (Bennett and O’Kane, 2006). All variations and mix requirements must be achieved by each manufacturing site. A synchronous manufacturing process necessitates effective material flow management and reliable communications systems and production technologies (Doran, 2001). Quality systems have to link into robust manufacturing systems because first-time rates must be very high. This is due to immense expenses caused by a return transport of a painted body from the assembly site, once a fault is detected too late. Generally there is no inventory buffer between the different multi-site production stages. A major question for relocation of production and logistics processes is the split between a volume and premium manufacturer. For a premium manufacturer the production of premium cars in new boom regions, such as Asia and Eastern Europe, could damage the image of the vehicles, even if the customer base for premium cars is rapidly growing in such regions (Güttner and Sommer-Dittrich, 2008). So Porsche, for example, decide to assemble the Cayenne model in Leipzig (Germany) in spite of a joint production with Volkswagen of painted bodies in Bratislava (Slovakia). Levelling out through multi-site parallel manufacturing The balancing between fragmented markets, with local manufacturing, and the cost savings to be gained from economies of scale is one of the great challenges a stable low-cost logistics has to manage. The match between total customer demand and individual factory capacity utilisation is important. Flexibility in production plans by volume, mix and location of build cars guarantees stability. In a multi-site parallel production environment, demand variations can be better levelled out. In Western Europe, the capacity utilisation in the car industry averages about 75%. Expensive over-capacity buffers are created, which can be reduced by a more flexible multi-site planning (Güttner and Sommer-Dittrich, 2008). This can be delivered for all regions and factories by a centralised car programme planning. Demand must be calculated in advance. Customer orders are allocated to available production capacity and slots. Sufficient cross-factory capacity must be available to meet the overall customer demand. If it does not fit certain requirements, adjustment measures have to be applied. For an efficient car split between different manufacturing sites, planners need to consider separate capacity for different assembling bodies, which is dedicated to single products, and capacity for the body, paint and assembly shop, which all products share (Fleischmann et al., 2006). The position of a special car model can change dynamically according to its lifecycle position. Whilst a car can start with a low-volume manufacturing type (e.g., contract manufacturing) the operations model can transform to a middle- and high-volume phenotype. This implies a flexible split of capacity demand on different production sites. By analogy to McDonald’s (1986) idea of floating factories where plant locations are not inert fixed, so that each plant can be relocated as the market situation changes, a multi-site parallel production generates a capacity floating without the high relocation costs of floating factories. Multi-site parallel production can be achieved by the OEM or in combination with a contract manufacturer. The so-called “peak shaving” model allows the car manufacturer to transfer demand peak to a contract manufacturer without building up extra in-house capacities (e.g., Porsche Boxster is produced by Porsche in Germany and Valmet in Finland) or to prevent the in-house material flow from disturbance by extraordinary product configurations. This concept generates a stable capacity utilisation in the own factory using external short-term buffer capacity during production peaks and model phase-outs. Flexibility through contract manufacturer For the purpose of our research, product, mix and volume flexibility defined by Slack (1987) is used. These flexibility notions are based on the abilities to introduce novel car models or to modify existing ones (product flexibility), to change the range of car models made within a given time period (mix flexibility) or to change the level of aggregated car output (volume flexibility). These generic types of flexibility are all supported by the integration of contract manufacturers in the value network of a vehicle manufacturer as discussed above. As a consequence, OEM responsiveness increases according to the ability of the manufacturing system to respond to customer requests in the marketplace (Holweg, 2005). Whereas this higher flexibility is combined with simpler logistics processes for the OEM this production type causes a number of logistics requirements for the contract manufacturer. Generally, contract manufacturers have to deal with different vehicle manufacturers and high numbers of different car models. They have to manage many suppliers, part numbers, containers and packaging instructions, which leads to higher material flow complexity in inbound, in-house and outbound processes. In addition, different car makers have different communication systems. Each OEM therefore has his distinctive logistics management system with certain needs, which must be fulfilled on a neutral basis. On the other hand, contract manufacturers have to standardise logistics processes to cope with cost structures. The low volume of inbound transport per OEM leads to a consolidation process to participate in lower freight costs due to higher transport volume. Bundling in all material flows ensures cost efficiency. 5. Conclusions Producing in a multi-site in-house manufacturing network automatically leads to higher logistics costs according to globally dispersed factories. The logistics costs have a significant influence on the locations and total network structure of car manufacturing (Abele et al., 2008). In general, lower local manufacturing costs are added by higher logistics costs according to the need to coordinate material flows over long distances in a multi-site context. Although decreasing transport and communication costs are eradicating the natural barriers to globalisation. The introduced concept to assess logistics implications based on the objectives of different phenotypes of manufacturing networks has to be augmented by a suitable evaluation approach. Full visibility of the total landed costs is one part of this evaluation model. Further criteria, such as market development, low-cost sourcing, high-grade knowledge and avoiding business risks, also have to be taken into account. References Abele, E., Meyer, T., Näher, U., Strube, G., Sykes, R. (Eds.) 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