When results matter, the training makes a difference. Department of Trade and Industry PHILIPPINE TRADE TRAINING CENTER “Registered Center of Excellence in the ASEAN Economic Ministers-Ministry of Economy, Trade and Industry, Economic and Industrial Cooperation Committee (AMEICC) Working Group on Human Resource Development” Accredited Training Institution Civil Service Commission and Professional Regulation Commission PTTC Building, Sen. Gil J. Puyat Ave. cor. Roxas Blvd., 1300 Pasay City Tel. Nos.: 468.8962-70; 831.9988; 834.1350; 833.9913 • Fax No.: 833.0809/834.1341 Photography : Gerald C. David Aldrino L. Aquino Edgar P. Verches Design Layout : Benedicto C. Sta. Ana PTTC MANAGEMENT Management Standing (left to right): • Malynda A. Mangosing - Acting Chief, TID • Maria Josefina L. Urmeneta - Acting Chief, TBMD • Ma. Fe J. Avila - Chief, PPD Seated: (left to right): • • • • PTTC STAFF 24 Marites N. Dita - Chief, FASD Elizabeth M. Manuel - Acting Dep. Exec. Director Adelaida L. Inton - Executive Director Teresita S. Zoleta - Acting Chief, TED Table of Contents Page No. Mandate 2 Mission Statement 3 Vision Statement 4 Performance Pledge 5 PTTC in 2009 Training Services 6-7 Facilities Services Management 8 Year 2009 Highlights 9-15 2009 Overseas Trainings and Networking 16 Training Programs Trade Business Management 17-19 Quality and Productivity Improvement 20-22 Prospects for 2010 23 PTTC Management & Staff 24 Mandate Under Executive Order No. 133 signed by President Corazon C. Aquino on February 27, 1987, PTTC’s mandate is stated under Section 13, sub-heading (g), page 12 of the Order, as follows: • To develop training modules on export and import techniques and procedures. • To raise the level of awareness of Philippine businessmen on export opportunities and the availability of alternative sources of import products or diversified markets for export. • To offer specialized courses for specific industry groups directed at overcoming barriers to overseas market penetration. • To conduct training programs in international trade practices, inspection techniques and exhibition mounting. 2 PROSPECTS FOR 2010 PTTC carefully planned out the strategic activities for the year 2010 in tune with its 12 point agenda dedicated to the MSMEs and other sectors involved in business: For 2010, PTTC pledges to: 1. Offer free monthly entrepreneurship and livelihood trainings in the Center as its corporate social responsibility; 2. Service requests from the DTI Regional/Provincial Offices and LGUs also for entrepreneurship/livelihood training roadshows; 3. Mainstream into all PTTC training programs whether existing or new, the rights of women to equal access and opportunities in the field of business; 4. Build on the strengths developed in the fields of Food Safety Management and Quality Management Systems as manifested by the fully satisfied 10 pilot companies assisted in 2008-2009 and the numerous small to large manufacturing and export firms it provided with in-house training programs, by forging more partnerships with other government and private organizations desiring to avail of similar training modules; 5. Heighten its focus on creating awareness on environmental management concerns and appropriate solutions applicable to the business operations of MSMEs by offering modules on environmental management systems, cleaner production, and other related topics, in close collaboration with the DENR and other responsible government and private organization; 6. Implement more market information sessions for the export sector and trainers training workshops for export promotion agencies and business support organizations in partnership and close coordination with the BETP and the RODG; 7. Teach basic and advanced IT skills, and updates on E-commerce developments as effective business and marketing tools; 8. Give greater credence and recognition to the Center’s prominence as a reliable training institution in the areas of quality and productivity improvement modules and export management courses, authority from the Commission on Higher Education (CHED) shall be sought to allow PTTC to offer Certificate courses covering its highly specialized modules; 9. Set up an E-PTTC Portal within a 3-year timeframe, that will deliver live interactive training sessions in a virtual classroom thru video/audio conferencing, in addition to having essential features such as trainee and instructor online learning tools, enrolment and payment management systems; 10. Intensify marketing of PTTC facilities by improving customer relations, efficient scheduling of exhibition halls and seminar rooms, collection and monitoring of accounts receivables, and upgrading of furniture and furnishings, audiovisual and airconditioning systems; 11. To create increased awareness and raise the image of the PTTC as the training authority on ENTREPRENEURIAL AND BUSINESS MANAGEMENT by working on the general Training and Facilities Brochures; and 12. Develop an annual HRD Program for appropriately tracking the career development of PTTC employees. 23 ..... QUALITY AND PRODUCTIVITY PROGRAMS Clients for In-Plant Programs • • • • • • • • • Cavite State University DOST-PRDCP Fortune Packaging Markenburg Intl. Foods Corp. Mega Sardines Micro Asia College – Zambales Moondish Foods Corp. Papertech, Inc. Prime Fruits Other TID Accomplishments: Akin to TBMD, the division also offered courses for the academe, such as on: Corporate Culture: Filipino Values in the Workplace for Cagayan State University, and Food Safety for Laguna Polytechnic University. Other Special Projects Market Opportunities Seminars As a matter of government strategy to get through the Japanese market, now that its doors are made wide open with the ratification of Japan-Philippine Economic Partnership Agreement (JPEPA), PTTC spearheaded the conduct of market opportunity seminars both in Manila and the regions. Under this initiative, three seminars were held, one of which was a videoconferencing dialogue, viz: • Exploring Food Products to Japan • Exploring New Market Opportunities in Japan • Japan Food Trade Regulations (Videoconference) To form part of the HuCap Program under DTI-Human Resource Dev. Services, PTTC coordinated the implementation for several runs of the following skills seminars: • Basic Cellphone Repair • Basic Barista Course • Basic Refrigeration and Airconditioning Repair 22 Mission Statement We, the Philippine Trade Training Center, commit ourselves to developing a thriving export industry to contribute to economic growth and development in the Philippines. In realizing this commitment, we strive to advance the Filipino export sector’s competitive position in the world market by providing valuable problem-solving approaches through integrated continuing education services. We accomplish this by: - Developing and implementing training programs that empower the export industry to excel in global trade. - Advancing Filipino products in the world market through the optimum use of the Center’s facilities and assets. - Providing information resources relative to international trade. We work together as a harmonious team of highlymotivated, service- oriented, competent individuals, united in purpose towards attaining the vision of the PTTC, the Department of Trade and Industry and our countrymen. 3 Vision Statement “We are a world class training institution that promotes and develops the Filipino business sector. We are committed to uplifting the quality of life for the Filipino people by providing the nation with timely, relevant, high quality professional service to enable the Philippine export industry to succeed in a rapidlychanging and highly competitive global marketplace. We are united, God-fearing family that values professional and humanistic growth, striving towards the ideal of capable, dedicated, responsive and effective public servants. We build and maintain dynamic networks with our partners in world trade development. As such, our institutional relevance to the nation remains steadfast. We succeed in all our endeavors through the guidance and providence of the Almighty.” 4 ..... QUALITY AND PRODUCTIVITY PROGRAMS • • • • • • • • • • • • • • • • • • • • • • • • • • • Japan-Philippine Nameplate, Inc., Cavite JFE Techno Manila, Inc. K Line Clinic K Line Maritime Academy Keppel-Batangas Knights of Columbus Les Gants Phils., Inc. Linear Works, Inc. Lourdes School of Mandaluyong LTO-Central Office LTO-NCR LTO-Region 3 Megapack National Youth Commission P.A. Alvarez Properties Pag-Ibig Fund Papertech, Inc. Philippine Veterans Affairs Office Piplay, Inc., Laguna PNP Crime Laboratory Safety Center Shindengen Phils. Corp. Showa Polymer Corp. Taikisha Philippines, Inc. Toyo Ink Philippines, Inc. Tropical Fruit Asia, Bulacan Yokogawa Techno-Information Services Phils., Inc. Programs Focused on the Food Sector PTTC • • • • • • • • • • • • • Current Good Manufacturing Practices Food Safety Food Safety Risk Analysis Food Packaging and Labelling Food Packaging Food Labelling Food Business Requirements ISO 22000 Food Safety Management System Documentation ISO 22000 Food Safety Management System Food Safety Assurance System for HALAL Certifiers Hazard Analysis and Critical Control Points Awareness Course Hazard Analysis and Critical Control Points Documentation Hazard Analysis and Critical Control Points Auditors’ Course International Code of Practice: Design and Sanitary Construction of Food Establishments • Planning and Developing Company-Owned Guidelines and Standards for the Realization of Safe Foods • GMP Implementation for Vegetable Noodles Manufacturers 21 ..... QUALITY AND PRODUCTIVITY PROGRAMS QUALITY AND PRODUCTIVITY IMPROVEMENT PROGRAMS • • • • • • • • • • • • • • • • • • • • • • • • • • • 5S of Good Housekeeping Corporate Culture: Filipino Values in the Workplace Effective Leadership Skills Process Optimization Through Design of Experiments ISO 9000 Quality Management System Documentation ISO 9001: 2008 Quality Management System Awareness ISO/IEC 17025: Laboratory Internal Audit ISO/IEC 17025: 2000 Laboratory Management Awareness ISO 14000 Environmental Management System Awareness Course Supervisory Effectiveness for Improved Quality and Productivity Internal Quality Audit Problem Solving and Decision Making Techniques Statistical Process Control Total Quality Management Kaizen Philosophy Cleaner Production How to Become an Effective Quality Management Representative Time and Motion Study Time Management Lean Manufacturing Six Sigma Materials Management and Inventory Control Stress Management Management Development Program Facilities Planning Lead Assessors Course Failure Mode and Effects Analysis Clients for In-Plant Programs • • • • • • • • • • • • • • • • • • 20 ACS Manufacturing Corp. AGC Flat Glass Phils., Inc. All Transport Network Bayer Cropscience, Inc. Bayer Philippines Bigmate Philippines Comfac Global Group Cornersteel Systems Corp. Crown Smart Limited Delfin Hermanos, Inc. Enertech Systems, Inc. Ferrotech Steel Corp. Figaro Coffee Systems, Inc. Forza Integrated Corp. Fujitsu Computer Products Corp. Glory Philippines Infinite Ideas Integrated Packaging Logistics Mfg., Inc. Performance Pledge We, the officials and employees of the Philippine Trade Training Center, commit to: Provide prompt, excellent, courteous and highest possible quality service by authorized personnel with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m., without noon break; Take immediate action on clients’ requests and complaints professionally; Treat clients equally and politely; Contribute in creating a friendly business environment through 24/7 access to information on our policies, programs, activities and services through our website (www.pttc.gov.ph) and hotline telephone No. 4688969. To our external and internal clients, these we pledge because YOU deserve NO LESS. 5 PTTC IN 2009 TRAINING SERVICES 2009 was clearly a defining moment for the Philippine Trade Training Center for hitting the record-breaking figures – 757 training programs for 37,990 participants. This has been, by far, the highest since 1987 when the Center began its operations. The Center’s courses strengthened the capability of the micro, small and medium entrepreneurs (MSMEs) in the fields of entrepreneurship development; export management; quality and productivity improvement in general areas, ISO series, and specific issues and safety standards for the food industry; IT and webpage development; and business languages such as Japanese, Mandarin, and Cantonese. PTTC also served the training needs of various companies by holding customized in-house or inplant training programs. More than just the record-breaking figures achieved, PTTC has always been focused on empowering the competitiveness of MSMEs as they confront the changing global trends and demands, advancement of technological processes, breakthroughs in information technology, and upgrading of international standards. 6 ..... TRADE BUSINESS PROGRAMS Seminars for the Academe • • • • • Exporting Made EZ (PUP-Quezon City) How to Start a Business (Cabuyao State University; Cavite State University) Business Expense Savings Training (BEST) Game (Mayamot National High School) Business Ethics (Cavite State University) Philippine Trade Performance / Tariff and Non-Tariff Measures (Camarines Norte State College) • Management and Operations of a Business Training Center (Ateneo de Naga University) Business Language Programs • Basic Chinese Mandarin • Japanese Business Language Introductory Course • Japanese Business Language – Level I TIE-UP WITH MIRIAM COLLEGE PTTC was tapped as partner by Miriam College for the junior and senior college students in their Business Practicum Project. 19 ..... TRADE BUSINESS PROGRAMS • • • • • • • • • • • Basic MS Access Advanced MS Excel Advanced MS PowerPoint Appreciation Course on Open Source How to Set up an Internet Shop Microsoft Office Specialist Class on MS Excel Microsoft Office Specialist Class on MS Access Microsoft Office Specialist Class on MS Word Microsoft Office Specialist Class on MS Powerpoint Windows XP Troubleshooting Basic Photoshop Clients for In-Plant Programs • • • • • • • • • • • • • • • • • • • • • • • • • • AFP Mutual Benefit Association, Inc. Aluminum Wheels, Inc. Analog Devices, Inc. Archbishop’s Palace Business Works, Inc. CARITAS-Manila Clark Dev’t. Corp. Directorate Phils. Corp Department of Justice DTI Cabanatuan, Nueva Ecija DTI-NCR F. Salon First Sumiden Circuits, Inc. Forza Integrated Corp. Hexagon Group of Companies Infinite Ideas Light Rail Transit Authority Macro-Sucat Municipality of Taguig National Economic Development Authority Safety Center of the Phils. Social Security System Sunpower Phils. Mfg. Ltd. Toyota Integrated Corp. United Graphics Expression Corporation Ventis Maritime Corp. Other TBMD Accomplishments The division catered also to the clients of Makro and OWWA by conducting exclusive series of “How to Start a Business” seminar. In the case of OWWA, participants were composed of repatriated OFWs. The division does not only cater to business and professional groups but also to students. During the year, the following seminars/briefings were also held for the student community: 18 Since CLEEP was an ensemble of skills and entrepreneurship development programs, expectedly the two accounted for the most number of seminars implemented in 2009. CLEEP accounted for 51% of the total programs during the year. Seminar Category Title Language 0% Special 4% Food-focused 6% CIT 8% ED 25% Skills 34% EMM 2% Legend: General Q and P Q and P - Quality and Productivity ED - Entrepreneurship Development 15% EMM - Export Marketing and Management CIT - Communication and Information Technology ISO Series 6% Special programs in the charts include seminars/briefings conducted: (a) for special groups, such as those under the Philippine Business Registry (PBR) and the DTI’s Human Capital (HuCap) Development Program; (b) special requests for academe and other government entities; and (c) by special invitation. Mode of Seminar Conduct While the conduct of seminars for the general public continues to register densely in “the charts,” requests for inhouse programs by SMEs and government are also noteworthy. In-house for SMEs 12% exclusive group 4% In-house for gov't 6% Public 78% Seminar and Participant Geographical Distribution 90% 80% 60% 50% Seminar 40% Participant 30% The graphical trend of seminars and participants in 2009 was almost proportional, with the NCR posting the major concentration. 20% 10% R8 R 9 R 10 R1 1 R1 2 R1 3 R 6 R7 R2 R3 R4 A R4 B R5 0% NC R CA R R1 % of Distribution 70% 7 FACILITIES SERVICES MANAGEMENT As a venue for trade fairs and special functions, PTTC earned P7.025 million income for utilization of exhibition halls, main lobby, and seminar rooms. The trade exhibits and events held at the exhibition halls were: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 8 Philcraft Life Launch Commercial Shoot Airport Worldbex Exhibitors’ Briefing Colgate Pro Clean Bandwagon Red Ribbon Convention Jobs Fair and Career Symposium Expo 2009 Pamilyang OFW-SME Network Foundation Summer Expo 2009 Worldbex 2009 (March) Glenn Doman Seminar DTI Exporters’ Expo (March) 2009 Worldwide Jobs Fair, Business and Migration Conference Bantay Presyo Program DTI Exporters’ Expo (April) Hair Records 2009 Worldbex 2009 (May) Tiger Media Launch, May 2009 Cell Leaders Conference 2009 Graphics Expo 2009 EU Regulations and Benefits of Accreditation to Consumers Graphical System Design Summit DTI Exporters Expo (July) MFI Merchandising Briefing Congress on Health Tourism and World Peace Manila Education and Training Expo Sink the Ink Tattoo Competition JAPI International Trade Competition 2009 Business Summit Locsin International Furniture Exhibit Dutch Design Hair Olympic Asia Pacific 2009 ASEAN Handicraft Promotion and Development Association (AHAPADA) World Conference National Inventors’ Week ACABAR Awarding and Thanksgiving Night Congress and Exhibition on Natural Health Kiddie Art Workshop Maxicare Annual Celebration PACRUP Graduation and Recognition Ceremonies Cell Leaders’ Conference TRAINING PROGRAMS TRADE BUSINESS MANAGEMENT PROGRAMS Our Trade Business Management Division (TBMD) offered the following regular courses for MSME exporters and domestic producers during the period: Export Marketing and Management • Expanding Business Through Export (Basics of Exporting) • Import Procedures and Documentation • Exporting Made E-Z Entrepreneurship Development • • • • • • • • • • • • • • • • • • • • • Product Costing and Pricing How to Start a Business Understanding Trademarks, Patents and Copyrights Understanding Customs Valuation Effective Selling and Negotiation Skills Effective Customer Service Finding the Right Market for the Right Product Effective Business Communication Logistics Management Market Forecasting: The Basis for Strategy Supply Chain Management Understanding Financial Statements Writing and Effective Business Plan Effective Purchasing System Professionalism and Business Protocol Professionalism and Work Ethics Visual Merchandising Purchasing Management Effective Business Communication Business Expense and Savings Training (BEST) Game Strategic Marketing and Negotiation E-Business • • • • • • • • • Webpage Design Animation Using Flash Web Design Using Adobe Photoshop CS3 Web Design Using Joomla Software Basic Web Design Using Dreamweaver Creating Interactive Content and Animation Using Flash Putting Your Business On-Line Basic MS Excel Basic MS Word Basic MS PowerPoint 17 8 17 2009 PTTC Overseas Training and Networking 16 NAME OF STAFF/ POSITION EVENT/COURSE PLACE/DATE OF TRAINING Fe Malinda A. Mangosing Officer-In-Charge Testing and Inspection Division AOTS Model COE Networking Meeting and Submission of Project Proposal under the COE Progressive Development Program (COE-PDP) for 2009 Bandar Seri Begawan Brunei Darussalam February 2-6, 2009 Benjamin A. Celedio, Jr. Senior TIDS Simulation Workshop on WTO Trade Negotiation Bangkok, Thailand September 14-18, 2009 Gerald C. David Audio-Visual Tech 4 Integrated Multimedia Application CTC Taichung, Taiwan September 20 to November 19, 2009 Menandro B. Ortego STIDS Workshop on Rapid Alert System for Food and Feeds (RASFF) Hanoi, Vietnam November 3-5, 2009 Ma. Fe J. Avila Chief, Planning and Programming Division SEATRANET Meeting Hanoi, Vietnam December 9, 2009 YEAR 2009 HIGHLIGHTS COMPREHENSIVE LIVELIHOOD AND EMERGENCY EMPLOYMENT PROGRAM (CLEEP) The Comprehensive Livelihood and Emergency Employment Program (CLEEP) was launched by the government to equip the unemployed sector and the displaced workers caused by the global economic crisis with emergency employment and livelihood projects. All cabinet departments acted as stewards of the CLEEP and the Philippine Trade Training Center (PTTC) was specifically assigned by the Department of Trade and Industry (DTI) to lead the program, being its training arm. For the DTI, the approach to emergency employment is “Entrepreneurship” so PTTC held a series of start-up business orientations and skills trainings roadshows nationwide in close coordination with the DTI Regional and Provincial Offices and the Cottage Industry Technology Center. Monthly offerings of entrepreneurship briefings and skills trainings were likewise held at the Center. DTI-CLEEP IMPLEMENTATION NATIONWIDE Region No. of No. of Seminars Participants NCR CAR 162 16 17,906 280 Region I Region II 8 26 158 488 Region III Region IV-A 19 32 312 858 Region IV-B Region V 15 2 254 94 Region VI Region VII 17 14 230 661 Region VIII Region IX 18 15 388 602 Region X Region XI 3 10 32 209 Region XII CARAGA 17 11 1205 567 Total 385 24,244 A total of 385 DTI-CLEEP training programs were conducted for 24,244 participants. PTTC planned out follow-up activities to track down the learning progress of the participants based on their attendance to these seminars. 9 ..... YEAR 2009 HIGHLIGHTS ALIGNMENT TO ISO 22000 FOOD SAFETY MANAGEMENT SYSYTEM In 2009, PTTC concluded the 2 year program that propelled Philippine food companies for alignment to ISO 22000: Food Safety Management System. This was implemented in cooperation with international partners – European Commission, InWent GmbH, Consorzio Italia and ASSIST to raise the level of food safety awareness and compliance of the local food companies to international standards. ISO 22000 Food Safety Management System is an international standard applied by any organization involved in the food chain directly or indirectly through elimination/reduction of hazards/risks in food production from raw materials sourcing, processing, and distribution to the consumers. With the emergence of food-borne diseases worldwide, importers, especially from the EU, prefer to buy products from ISO 22000 aligned or certified companies. Of the 10 participating companies in this program entitled” Capacity Building Towards Advancing Philippine Food Safety Standards and Strengthening the Philippine-EU Cooperation on Food Trade”, five (5) of them are now ISO 22000 certified with two (2) companies already aligned and ready for certification. PTTC managed the project through a series of interventions that fit the specific requirements of each company. Among them are: awareness seminars, trainers’ trainings, workshop/ writeshop on standard alignment, traceability; consultancy and advisory services on establishment, documentation, implementation and systems upgrading; and 2 nd party audits and surveillances of the system. The local trainers worked cohesively to address the concerns of the companies in complying with the system. Primex Coco Products, Inc. from Davao Sur was the first company to be certified in 2008. It has the newest and largest dessicated coconut plant in the world. Next was Tagum City’s Prime Fruits International, Inc, the country’s 1st ISO 22000 certified banana chips exporter to US, Europe, Asia Pacific, and Middle East. Both companies successfully promoted their products and services under their ISO 22000:2005 certification in prestigious international food shows in Europe and the US on the same year. They further obtained renewed certification in 2009. Further in 2009, more companies became ISO 22000 certified - Markenburg International Foods Corporation from Bulacan – a major supplier of marshmallows to Asia, Middle East and Europe as well as large corporations in the Philippines; Mega Fishing Corporation from Zamboanga City which exports sardines in cans and pouches to US, Europe, Canada, Malaysia and Central America. After the certification, MEGA was chosen by international organizations as an exclusive supplier of sardines; and lastly the Central Seafoods Corporation from Cebu, a major crab meat exporter to US, Korea, Japan and Hong Kong. Already aligned and ready for certification are: the fruit juice manufacturer, Zesto Corporation from Laguna and Permex Producer and Exporter Corporation, tuna exporter from Zamboanga City which decided to remain a British Retail Consortium (BRC) certified company for the meantime as per buyer requirement. PTTC is pleased to exceed the targeted alignment since 50% of the pilot companies have become certified. This milestone led the companies to record an increased volume of their local and export sales, improved credibility in the export market, and booked significant contracts with foreign buyers The project enlightened the company owners and managers to re-assess their technomanagerial and communication skills. FSMS is a complex process so managers have to fully understand the procedures and lead their respective food safety teams in all related activities. With the accomplishments of these pilot companies, PTTC hopes that more food producers will follow their example in creating a healthy and safe food market worldwide. 10 ..... YEAR 2009 HIGHLIGHTS PHILIPPINE BUSINESS REGISTRY PTTC continued to play the facilitation role of convening and conducting workshops for different government stakeholders involved in business name registration process to explore the possibility of creating a single Philippine Business Registry System aimed at easing the registration procedural flow. Under this endeavor, PTTC participated in various activities such as: • Workshops for PBR Licensing Agencies and LGUs • Re-Architected BNRS for End-Users • Speakers’ Bureau Training • Workshop for League of Municipalities of the Philippines (LMP) • Advocacy Seminar • Streamlining of Business License Process The PBR-BNRS project is a complementary project to the government’s effort to streamline business name registration transaction as one of the many criteria used by some international survey groups in gauging a country’s business environment and level of competitiveness. TRADE POLICY ADVOCACY UNDER THE SEATRANET PROJECT As a member of SEATRANET, PTTC implemented the last leg of the Introduction to Trade Policy and the World Trade Organization (WTO) seminar on November 23-26, 2009 at PTTC. The seminar introduced participants to trade policy lexicons and issues, and various agreements falling within the ambit of the WTO. The seminar discussions centered on the multilateral trading system centering on WTO, and where virtually all countries have a stake - including the Philippines as an active supporter and participating country A special session on Regional Trade Agreements (RTAs) was included in the module to reflect the growing importance and/or threat of these Agreements to the multilateral trading system. A good mix of participants from business, government and academe attended the seminar. AUDIO-VISUAL PRESENTATION ON ZAMBOANGA OTOP Rubber, Seaweeds, and Bottled Sardines To showcase Zamboanga Peninsula’s One-Town-One Product (OTOP) Program of its provinces, the Philippine Trade Training Center produced an AVP Material. It contains the growth of the rubber in Pagadian, Zamboanga del Norte, Ipil, Sibuyan, and Isabela City in Basilan, seaweeds in Zamboanga City and bottled sardines industries in Dipolog, Zamboanga del Norte. Also included in the video are the harvest, production, and work flow from raw materials to finished product; DTI’s assistance to producers; and plans for further development. 15 ..... YEAR 2009 HIGHLIGHTS TEEN NEGOSYO Carrying the theme “We’re in Business” (How to Go Negosyo), the Teen Negosyo was held in July 26-29, 2009 in Baguio City. This annual event sponsored by the DEPED Center for Student and Co-Curricular Affairs is focused on shifting the mindset of the youth to consider entrepreneurship as a future career. The PTTC training team facilitated the simultaneous workshops conducted for 2,000 participants composed of superintendents, teachers, and students in the Philippines. The PTTC training team developed and conducted various activities that revealed the entrepreneurial competencies of students. 14 ..... YEAR 2009 HIGHLIGHTS TESTIMONIALS FROM PILOT COMPANIES 11 ..... YEAR 2009 HIGHLIGHTS INTEGRATED PROGRAM FOR MICRO AND SME FOOD PROCESSORS (IPMS) Customized training programs suited to companies’ specific needs; consultancy and advisory services on food safety, quality & productivity compliance, conformance & improvement; assessment of companies’ processes and production infrastructure; and market exposure, linkage and matching – - all of these belong to the comprehensive package of interventions undertaken by PTTC in the Phase 2 of the Integrated Program for Micro and SME Food Processors 26 food companies from six (6) selected regions benefited from the program that produced concrete results such as compliance to BFAD requirements, acquisition of License to Operate (LTO) and Certificate of Product Registration (CPR), conformance to market demands, penetration to the international market, increase in local and export sales volume, and employees. In this project, the Center takes pride in highlighting the success achieved by one of its benefiaries, “Criselda’s Food Products” which became a big hit in Dubai in a span of 4 months. Its 1st trial was in May 2009 followed by repeat orders in October 2009 doubling its initial sales. Taking off from PTTC’s assistance in terms of training, consultancy and mentoring services on process standardization and GMP compliance to international requirements, Criselda’s Food Products is now compliant to food production/processing area per local FDA, has acquired FDA’s LTO in just 6 months of preparation and has a CPR in process. This success story attests that training interventions can harness competencies of the MSMEs towards an improved business environment and a more hopeful job creation. PARTNER REGION PROGRAM The Center’s Testing & Inspection Division delivered different interventions for systems development of MSMEs in the Partner Region Program for the International Food Exhibition (IFEX) 2009. For Region X, 16 companies were provided services such as: on-site assessment of product quality, process and production areas; trainings on BFAD requirements, Good Manufacturing Practices, Standard Sanitation Operating Procedures, Hazard Analysis & Critical control Points, Packaging & Labeling, Marketing, Visual Merchandising, Food Safety & Quality Standard; Food related Issues and Concerns; Consultancy and Advisory Assistance; Packaging & Labeling Enhancements; and Market Exposure and Matching. These services resulted to internationally- compliant companies with new-found foreign buyers and increase in domestic and export volume in addition to creation of new and trendy product packages. 12 ..... YEAR 2009 HIGHLIGHTS SUPPORT TO DTI’s HALAL PROGRAM Together with DTI, PTTC conducted special programs on Food Safety Assurance System dedicated to the HALAL Industry. The first seminar was attended by the Ulamas and Halal certifiers on 17-21 March 2009 at the Bayview Hotel, Manila. Ulamas are Islamic religious scholars who are tasked to accredit Halal Certification of food firms in the country. Halal is an Arabic term designating any object or an action which is permissible to use or engage in, according to Islamic law and custom. It is also widely used to designate food seen as permissible according to Islamic law. The training aimed to provide the Ulamas and the Halal certifiers a common understanding of internationally-acknowledged food safety assurance guidelines and standards for eventual integration into the local halal. A similar program was conducted at the Center on 14-18 December 2009 specifically for Halal auditors. It focused on the guidelines and standards of food safety assurance system that are pre-requisite programs to Halal Certification. This special program served as a forum for a productive exchange of information on food safety required by Halal which is a global c o n c e r n especially with the proliferation of food-borne i l l n e s s e s sourced from production to consumption. 13