SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION INTRODUCTION ............................................................................................................... 3 HR & ORGANISATIONAL ETHICS IN SOUTH AFRICA TODAY .................................... 5 SABPP RESPONSE .......................................................................................................... 6 CURRENT STATUS OF SABPP RESOURCES ............................................................... 7 ABOUT THE SABPP ......................................................................................................... 9 CONTACT THE SABPP .................................................................................................. 10 SABPP © 2012 www.sabpp.co.za 2 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION INTRODUCTION The SABPP initiated a process in 2008 to highlight ethics within the HR profession. Senior members of the profession gave their views on important aspects of ethics within HR. It was commonly agreed that HR professionals have a fiduciary accountability to uphold fair, objective, transparent, consistent and equitable workplace practices, balancing the rights of both employer and employee while maintaining uncompromised confidentiality. Their own conduct should reflect professionalism, high personal values and compassion. They should act with integrity and courage, to do what is right without causing undue damage. Specific ethical problems highlighted in the research included: “The future of the HR profession depends on the commitment of HR practitioners and the HR professional body to position HR strategically and to ensure the highest level of professional conduct, ethics and excellence in people practices”. Huma van Rensburg, then CEO of the SABPP 1. Unethical management decisions Witnessing management decisions and instructions in violation of employee rights and based only on the employer‟s viability and profitability. 2. Unethical practices in employment equity Obstruction of employment and advancement of previously disadvantaged applicants with excuses of “skills shortages”; use of “fronting” and “window dressing” to achieve the numbers; setting people up to fail through the appointment of under-qualified people; perpetuation of exclusionary practices; prioritising “connections” over competence. 3. Unethical differences between top and bottom in pay Differentiation in executive remuneration and reward practices - the protection of the unjustifiable ratio between top management and shop floor level employees. 4. Unethical conduct of senior managers Conduct of senior management relating to nepotism, abuse of position of power or receiving kickbacks and bribes. The effects of ethical issues impact in similar ways on junior HR professionals versus those experienced by their senior counterparts. But junior professionals are perceived to be less equipped to deal with complex ethical issues and to have limited influence on policy and strategy. They are often expected to carry out instructions without questioning the status quo. Sometimes senior HR professionals are the guilty parties in that they build their own empires and do not provide the necessary guidance and advice to the juniors to deal with governance issues. SABPP © 2012 www.sabpp.co.za 3 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION “For HR professionals to become the conscience of the organisation, they need courage, skill, information and influence.” Christine Botha, Chair, SABPP Ethics Committee The senior HR professionals called on the SABPP to play a role as „public protector‟ or ombudsman if it is to be a statutory body with enforceable authority to protect HR professionals. It could also provide ethics training, an ethics „help-desk‟ (to provide guidance and advice), a forum where ethics issues can be raised and discussed and it could encourage organisations to only use HR professionals registered with the SABPP. Effective policies in organisations, with the CEO as the custodian, should support a strong ethical culture. It was also suggested that organisations should have strong internal whistle-blowing policies and that codes of ethics/conduct be monitored by a senior member of staff at board level. In addition, financial directors and auditing companies should offer support to HR professionals. Ethics should also form part of the standard auditing procedures. There needs to be protection for HR professionals who raise issues involving senior staff members. “Suspect ethical practices have the following detrimental effect on organisations: 1. Destruction of an organisation’s credibility and/or role as an organisational custodian of values, beliefs, norms and standards. 2. Deterioration of the very moral fabric of our society, as people spend longer hours at work and this impacts on their work-life balance. 3. Doubt is cast on a country’s ability to manage and lead profitable/ sound organisations.” A senior HR practitioner respondent in the SABPP survey SABPP © 2012 www.sabpp.co.za 4 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION HR & ORGANISATIONAL ETHICS IN SOUTH AFRICA TODAY Corruption, fraud, greed, mismanagement and other forms of unethical behaviour are commonly encountered in both the private and public sector of South African organisations. The trend appears to be worsening, although the public awareness of the adverse consequences of these practices is increasing and therefore public support for efforts to raise ethical standards is strong. “Good governance is seriously undermined by the failure to demonstrate intolerance for corruption.Prevention requires the promotion of a culture aligned to the values of our Constitution.” Dr Mamphele Ramphela The responsibility for installing and monitoring ethical behaviour in organisations, indeed of creating the highest standard of ethical organisation, is often considered to belong solely to the finance, audit and risk management functions. In fact, this role belongs to the collective top management of the organisation, as pointed out clearly by the King III report. Ethical risks lie largely in the people working for the organisation. Therefore the HR leader should be playing a leading role to support this collective responsibility through personal ethical leadership, strategic organisation development processes to change behaviour, risk management processes to mitigate people risks, and in general supporting the establishment of relationships within the organisation which create and sustain an ethical climate. “The economic freedom that represents the hallmark of the capitalistic free enterprise system is a two edged sword. Used with integrity, it represents the perfect mechanism to do business and create wealth. Used with dishonesty it allows corporations and individuals to act fraudulently and negligently and results in greed, business failure, individual bankruptcy and personal shame". Corporate Governance Handbook, Principles and Practice, J W Hendrikse and L Hefer-Hendrikse, 2004, Juta. “There is no doubt that for most South Africans the aim and goal of their economic system is that it must be "used with integrity.....to create wealth". For HR Practitioners this is where the tyre hits the road, ensuring that the practices, the culture and the total environment of the world of work demonstrate this integrity. If, as an HR Practitioner, you have any doubt about your sense of right and wrong, fair and unfair, (of course informed by the values of the organisation) you are in the wrong profession.” Elizabeth Kumalo, Chair, SABPP SABPP © 2012 www.sabpp.co.za 5 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION SABPP RESPONSE The SABPP‟s position is that: Ethical organisations are the means by which South Africa will realise its vision to improve human development for all its people. Unethical organisations and unethical individuals have the potential to seriously derail efforts to realise this vision and therefore strong efforts should be made to change organisational and individual unethical behaviour. The application of ethics to daily work lives is complex. Debate and reflection are to be encouraged. “A high dose of integrity is paramount in being the HR adviser of choice and among the first that the CEO, senior leadership and staff look to for guidance on people issues.” Getty Simelane, CHRP, Partner, The HR Touch The SABPP has created an Ethics Committee as a full Committee of the Board, to lead the process of improving the capacity of the HR profession to respond appropriately to ethical issues in organisations. All HR professionals should recognise their responsibility to lead and support the creation of an ethical climate in their organisations. All HR professionals should abide by the SABPP Code of Ethics in their work. HR professionals registered with the SABPP are required to recommit annually to the Code. The SABPP will support HR professionals through: o Providing resources to develop better understanding of ethics and the implementation of ethics programmes in organisations. o Providing guidance and resources to assist HR professionals in resolving ethical dilemmas they encounter in the course of their work. o o In fulfilling our duty to society, the SABPP will protect South African organisations against unethical behaviour of HR professionals through the provision of a complaints and disciplinary process for HR professionals registered with the SABPP. The SABPP will partner with other institutions as appropriate to further understand and lead the process of improving ethical behaviour in South African organisations. SABPP © 2012 www.sabpp.co.za “Professionalisation adds huge value in terms of the relevant ethics that will apply to a particular profession.” Carol Hardijzer, MHRP, HR Manager, FNB 6 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION CURRENT STATUS OF SABPP RESOURCES In July 2011, SABPP published a guideline booklet “Ethics in HR Management: A Guide for Human Resource Professionals and Line Managers”. This is available as a download on the SABPP website or in the printed format. The guide challenges HR professionals and the organisations they work for to answer questions such as: If we focus more on ethics in recruiting and selecting staff, will it make a contribution to ensuring that we create a larger pool of ethical employees in organisations? Do we concentrate sufficiently on ethics and values when inducting new employees? Are we behaving ethically in balancing the need for compliance and performance as part of our performance management systems? Do we manage learning and development in an ethical manner, for example when selecting and managing training providers, or when making decisions about learners entering learning programmes? When dealing with employees and unions as part of our employment relations system, do we behave in a fair, equitable and ethical manner? Utilising salary benchmarking in remuneration, do we encourage greed and reinforce excessive pay packages and thereby widen the gaps between the rich and the poor in one of the most unequal societies in the world? What contribution does HR play to create an ethical culture and to reduce unethical behaviour? How effective is HR in influencing and guiding management on ethical issues and the promotion of an ethical culture in the organisation? The guide is a „baseline‟ to guide HR professionals and line managers on how to approach common HR ethical issues in organisations. It is set out according to HR functional responsibilities and, at the end of each section, there is a block of recommendations and suggestions. It is not an exhaustive work – in fact, it is far from it. It is the intention to update the guide annually. “Often HR professionals will be placed in positions where there is little or no guidance on how to deal with the situation. This guide will act as an adviser; covering most areas of HR, and includes various case studies and how to treat these issues.” Ian Becker, Boston City Campus and member of the SABPP Ethics Committee The ethics committee intends to produce a DVD for HR professionals which it is anticipated will be produced before the end of 2012. SABPP © 2012 www.sabpp.co.za 7 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION The SABPP has set up an email address mailto:ethics@sabpp.co.zato facilitate an interactive process with HR professionals. This will add to our working knowledge of ethics and ways in which ethical issues are being dealt with daily in our working lives. Feedback will be incorporated into future revisions of the ethics guideline. We will also conduct a survey of HR professionals to better understand and analyse the extent and nature of ethical issues in South African organisations. CONTACT US IF YOU HAVE AN ETHICAL ISSUE OR CAN CONTRIBUTE TO HELPING OTHER HR PROFESSIONALS SABPP © 2012 www.sabpp.co.za 8 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION ABOUT THE SABPP Mission: To establish, direct and sustain a high level of professionalism and ethical conduct in human resources and people practices. The SABPP links the achievement of quality to equity and the fostering of innovation and diversity. Our values: OBJECTIVITY | FAIRNESS | CONSISTENCY | INTEGRITY Our strategy – HR VOICE SABPP © 2012 www.sabpp.co.za 9 SABPP POSITION PAPER DRIVING ETHICS IN THE HR PROFESSION CONTACT THE SABPP Enquiries about this paper can be made to hrri@sabpp.co.za. Not yet registered with the SA Board for People Practices (SABPP)? Join now by applying for professional registration. Email: professional@sabpp.co.za SABPP © 2012 www.sabpp.co.za 10