public relations guide for contractors

NOVEMBER 2008
Central Florida Chapter
PUBLIC
RELATIONS
GUIDE FOR
CONTRACTORS
Now is the time
to promote
your company
When it comes to insurance...
Bonds aren’t the only item on our menu. We dish out great insurance plans, also.
General Liability • Workers’ Comp • Builders Risk • Property • Bonds • Commercial Auto
Contact: J. Mark Whitehead 407.831.4424 712 Ballard Street • Altamonte Springs, Florida 32701 TF: 866.249.6582 F: 407.831.4421
INSIDE THIS ISSUE
Dust O
ff You
r Type
wri
ters!
Central Florida Chapter
President & CEO
Mark P. Wylie
mwylie@abccentralflorida.org
407.398.1272
Director of Communications
BCF Editor & Designer
Pamela Hughes
phughes@abccentralflorida.org
407.398.1268
Director of Education
Lori Blake
lblake@abccentralflorida.org
407.398.1264
ABC Public Relations
Guide For Contractors
23
Developing A Media Plan
23
Cultivating Relationships with the media
24
Developing A Feature Article
26
Nine Keys to Effective Media Relations
28
Sending Out Press Releases
29
Create News with Special Events
30
Crisis Communication
31
Corporate Public Relations
Departments
5
2008 Value Club Members
6
President’s Perspective
8
Calendar of Events
10
Member Mailbox
20
Awards & Recognition
21
People
22
Letter from the Editor
38
October Renewals
42
New Members
Features
12
Hometown Democracy
15
Construction Economic Update
35
IRS Proposed Rule
36
Workers Compensation Rate
41
Letter from ABC National
Building Central Florida (BCF) is published monthly by the
Central Florida Chapter of Associated Builders and Contractors.
All material becomes the property of ABC unless prior
arrangements are made.
Photo Galleries
9
Legislative Hobnob & Wine Tasting
We welcome submissions of articles and press releases from
our members, however we reserve the right to publish based
on relevance, and space availability. Please direct all inquiries
to BCF@abccentralflorida.org.
17
Conversations with Lawmakers
37
Fall Golf Tournament
39
Fall Lunchtime Barbeque
40
October Member Reception
Subscriptions: Annual subscriptions $40. Single issue $3.95
each. For information, please call 407-398-1268.
4
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
Director of Finance & Administration
Denise Charlesworth
dcharlesworth@abccentralflorida.org
407.398.1270
Marketing Director
Becki Lewis
blewis@abccentralflorida.org
407.398.1266
Director of Member Services
Nancy Wray
nwray@abccentralflorida.org
407.398.1276
Membership Director
Cheryl Bovio
cbovio@abccentralflorida.org
407.398.1278
Membership & Events Assistant
Brandy Whitmire
bwhitmire@abccentralflorida.org
407.398.1282
Accounting Assistant
Debbie Crosby
dcrosby@abccentralflorida.org
407.398.1280
Executive Assistant
Charlotte Moegel
cmoegel@abccentralflorida.org
407.398.1274
Administrative Assistant
Tina Razzano
trazzano@abccentralflorida.org
407.398.1262
ABC Central Florida Chapter
651 Danville Drive, Suite 200
Orlando, FL 32825-6391
Tel: 407.628.2070 | Fax: 407.629.0144
www.abccentralflorida.com
Value Club
ABC Central Florida’s Prestigious One Year Sponsorship Opportu
Opportunity
Gold Value Club
Able Body Labor • Alliance Solutions Group
• Alpha Environmental
Management Corp. • Balfour Beatty Construction • Bergelectric Corporation
Classic Chevrolet • Coastal Mechanical Services, LLC • Colonial Construction
Services, LLC. • Contemporary Construction Services • Doster Construction
Company, Inc. • Enterprise Fleet Management • Florida Business Interiors • Full
Pull, Inc. • Ginn Development International, LLC • GRG Structures Group, Inc.
Hardin Construction Company, LLC • Hartford South • Hensel Phelps
Construction Company • Hoar Construction, LLC • J. King & Company • Kelly
Electric, LLC • KHS&S Contractors • Kirwin Norris, P.A. • M.J. Harris, Inc.
Maxim Crane Works • McGraw Hill Construction • Michael C. Sasso, P.A.
Miller Plastering & Stucco, Inc. • Mivan, Inc. • Mobile Modular Management
Corp. • Morton Electric, Inc. • Mullinax Ford • Palmer Electric Company • PCL
Construction Services, Inc. • Piranha Network Cabling, Inc. • PPI Construction
Management • Skanska USA Building • The Whitehead Agency • United Forming,
Inc. • Volvo Rents • Wayne Automatic Fire Sprinklers, Inc. • Wharton-Smith, Inc.
Workers Temporary Staffing
Platinum Value Club
Silver Value Club
Aagaard-Juergensen, Inc. • B&B Interior Systems • BE&K Building Group
Brasfield & Gorrie, LLC • Burkey Risk Services, Inc. • Carter Electric Co., Inc.
Comprehensive Energy Services • D & D Smith Constructors, LLC • Don Reid
Ford • East Coast Fire Protection • Energy Air, Inc. • Heintzelmans Ford
International Flooring, Inc. • Modern Plumbing Industries, Inc. • Normax
Mechanical, Inc. • R.C. Stevens Construction Company • S.I. Goldman Company,
Inc. • TLC Concrete Construction, Inc.
Bronze Value Club
Andrew General Contractors, Inc. • Brown & Brown, Inc. - Maitland • D & A
Building Services, Inc. • Ellis Mechanical Corp. • JCB Construction, Inc. • John N.
Puder, Inc. • Lake Glass & Mirror, Inc. • Mystic Granite & Marble • Osburn,
Henning & Co., CPA • Progressive Plumbing, Inc. • Pyramid Masonry
Contractors, Inc. • Rexel Consolidated Electrical Supplies • RSC Equipment
Rental • Seacoast National Bank • Southern Fire Protection of Orlando • Tarmac,
A Titan America Business • Tatro Construction Company, LLC • The Cat Rental
Store/Ring Power Corporation • Walt Disney Imagineering Florida
For more information,
please contact Becki Lewis at
407.628.2070 or email
blewis@abccentralflorida.org
Plug Into Our Network!
PRESIDENT’S PERSPECTIVE
Like me, did you ever forget something
important?
I know most women reading this will say
“Duh…he’s a man over 50. They all do.”
Well I mean you youngsters and women,
too.
I am talking about something that was
right in front of you – hiding in plain
sight.
Play this game: After you have driven
to work and as you pull into the parking lot, stop and think about the
important benchmarks along the way. Name three car types you saw.
Name three business vehicles you passed by. Did you stop at that light
or was it green?
Do you remember what your spouse was
wearing this morning?
My friend and fellow president Dan Shaw in the Florida East Coast
Chapter presented me with this nugget of truth: In a down economy,
becoming invisible is a bad decision.
Think about it. Yes, you will cut back on all of your expenses, from
payroll to vehicles. But be careful about how much you cut back on
business development, promotion and just plain attendance at functions.
Whether it is the Chamber of Commerce, Boy Scouts or ABC, your
support of associations translates into visibility for your business, a kind
of blaze orange vest for your business if you will.
Your potential customers and business allies are still involved and
will see you in the woods. Competitors who drop out of membership
organizations, who stop sponsoring golf outings or meetings will blend
into the milieu and many opportunities will just go past them.
Rumors about business success are with us anyway, but a drastic
reduction in participation, when you are
not there to directly answer the questions or
meet the decision makers, will put you at a
disadvantage.
In A Down Economy,
Becoming Invisible
Is A Bad Decision.
My point is that studies have shown that
routine activity is often conducted with
your brain on “auto-pilot.” There are often
no big decisions to make as you drive to
work or kiss your spouse goodbye. You
do it everyday. So your brain shuts down its decision-making apparatus
for those events and lets you multi-task – thinking about “important stuff.”
Decades ago hunters figured this out and started wearing blaze orange
so that other hunters would not accidentally shoot them as they walked
through the woods.
OSHA recognized this when it started requiring workers to wear high
visibility vests or shirts. Auto insurers used to give a discount if your
vehicle had automatic-on headlights for the same reason.
Which brings me to the economic conditions of today… full of danger
and the possibility of being shot.
The stock market is fluctuating wildly, the credit markets are being
slammed and banks are having second and third thoughts about
lending. “Human sacrifice, dogs and cats living together… mass
hysteria!” as Ghost Buster’s character Dr. Peter Venkman opined.
Anyhow, let’s all move back from the ledge. Business even at a reduced
rate will go on in Central Florida. Construction has become more
competitive, with less to go after, but there will be business.
visibility.
I would postulate that we have seen
participation at ABC events go up 10-20%
this year, even more in the past few months,
as members recognize this truism about
Which brings me to renewing your membership for 2009…
If you were not one of the nearly 200 companies which renewed their
2009 ABC membership in October, consider the opportunities you will
have next year, if you renew, to stand out from the crowd, and represent
your business at the ABC events. Value Club is another opportunity
to stay visible all year long. Consider the opportunity to learn new
ideas and concepts at the ABC seminars. And of course consider the
opportunity to stay in front of state and federal politicians in the coming
year.
As I write this the election is still in front of us and the results are not
clear. But regardless of the outcome, economists tell us that 2009 will
be a shakeout year for many businesses. If the economy doesn’t slow
you down, labor will challenge merit employers and government will
challenge free enterprise as it flails around for a solution.
ABC will come out of 2009 a stronger organization with your continued
support, and you will too if you keep your visibility high!
If you are thinking you and your company will survive this downturn, you
need a plan.
I would suggest that part of that plan be visibility.
Mark P. Wylie
President
6
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
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ENERGY
We’ve got more than a few ways to help.
+ INCENTIVE SAVING
Building green has never been so profitable.
ENERGY
Not only are energy-efficient buildings more attractive to buyers, Progress
Cool Roof = $14,500
$ ,500
Energy now has more financial incentives to help you build them. Plus, our
Business Efficiency Experts have the knowledge and experience you need to
help meet your business goals and to keep up with changing state and federal
efficiency standards.
Call 877.372.8477 to get the savings started.
High-Efficiency Chiller = $9
$97,000
,000
Green Roof = $27,100
$ , 00
Heat Pump = $
$103,000
03,000
Thermal Energy Storage = $88,000
It’s your wallet. It’s your world.
Save the watts.
©2007 Progress Energy Florida
*Based on energy savings for the lifetime of equipment, plus one-time
ment for a 10,000 square-foot facility. Heat pump based upon 100-room ho
based upon large retail location. Savings and incentives may vary. Con
Energy for a free Business Energy Check, which is a prerequisite for all Pr
incentives. To qualify for incentives, program specifics and requireme
CALENDAR OF EVENTS
Events
AT T E N D O U R E V E N TS A N D
M A XI M I Z E YO U R M E M B E RS H I P
December 2008
4
Holiday Reception
5:30 - 7:00 p.m.
Slingapour’s, Orlando
25 Wall Street Plaza, Orlando, FL 32801
Sponsored by the Bronze Value Club
9
CEO Holiday Reception
5:30 - 7:30 p.m., By Invitation Only
Sponsored by the Silver Value Club
25 & 26
31 & 1/1
ABC Offices Will Be Closed
December 25, 26 and 31
and January 1.
Education
T H E FO L LOW I N G C L ASS ES A R E
AVA I L A B L E I N D E C E M B E R .
12/2
CPR
5 p.m.
12/2
Rough Terrain Forklift Training (Today
and Wednesday)
5 p.m.
12/4
First Aid
5 p.m.
12/9
OSHA 10-hour (Tuesday and Thursday)
4 p.m.
12/10 Microsoft Office 2007 - Word
Advanced
We can also teach classes at
your site! Please call Lori Blake
at 407-398-1264 or email
lblake@abccentralflorida.org
VISIT OUR WEBSITE
FOR 2009 CLASSES
AND EVENTS
W W W. A B C C E N T R A L F LO R I DA . C O M
8
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
8 a.m.
Education Committee 12/9
Education Sponsor:
Visit our website at
abccentralflorida.com
to download class registration
forms or to register online.
LEGISLATIVE HOBNOB & WINE TASTING
ABC Legislative Hobnob & Wine Tasting
August 13, 2008
Sponsors
Baker Concrete Construction, Inc.
Hensel Phelps Construction Company
Kirwin Norris, P.A.
Philco Construction, Inc.
PPI Construction Management
R.C. Stevens Construction Company
TLC Concrete Construction
Tri-City Electrical Contractors, Inc.
United Wall Systems
Wharton-Smith, Inc.
www.abccentralflorida.com NOVEMBER 2008 BUILDING CENTRAL FLORIDA
9
MEMBER MAILBOX
Sundance Awnings was contracted to
design, fabricate & install a 180’ Zeppelin
at the new Hard Rock Park in Myrtle
Beach, SC. The structure covers the area
were riders enter and exit the high speed
roller coaster dedicated to the rock band
Led Zeppelin.
The interior of the structure is made up of
17 custom made curved aluminum I Beams.
The largest Beam is 30 feet in diameter at
the center. A custom designed fabric was
used to “skin” the exterior of the airship. It is
grey on the outboard side and a cream on
the inboard side. The rear of the Zeppelin
has fins which stand 15 feet tall and each is
decorated with an 8 foot logo of the band.
The Zeppelin has become the feature Icon
of the new park.
Sundance is not new to this arena; they
have produced large scale fabric structures
for Seaworld, Universal and Walt Disney
World. The company is based out of
Orlando, Florida.
SIKON Construction Corporation…
…announced the company completed the
new two-story, 96,000-square-foot Kohl’s
store in Hollywood, FL. Designed by Scott
& Goble Architects, Tulsa, OK, the grand
opening was held October 1.
…announced the company completed the
new 96,000-square-foot Kohl’s Department
Store in Miramar, FL. Designed by Scott &
Goble Architects, Tulsa, OK, the grand
opening was held October 1.
10
Edwards Construction Services, Inc.
…announced the company’s Residential Amenities division is under way on the $18.5
million Nocatee Aquatics Park Amenity Center project in the Town of Nocatee, under
development by The PARC Group near Ponte Vedra in St. John’s County, FL. The 78acre recreational facility will feature: a 2-story, 12,000-square-foot Nocatee Community
Center with meeting space, a fitness center, bathhouse, pavilions, cabana and offices;
and a resort-style Nocatee Aquatics Park with four swimming pools including a Junior
Olympic pool with stadium-style seating for competitions and a 52-foot water slide tower.
Designed in “Florida Classical” architecture by Ervin Lovett & Miller, Jacksonville, the
park will also feature a “lazy river” with cascading waterfalls and a whirlpool.
…announced the company’s Residential Amenities division completed the new $4.5
million, 18,416-square-foot Havana Country Club at The Villages of Lake-Sumter, Lady
Lake, FL. Designed by KP Studio Architect, P.A., Ocala, the facility serves the newlycompleted Kilimanjaro Golf Course designed by the internationally-acclaimed firm of
Clifton, Ezell & Clifton.
Terry’s Electric, Inc.,
…completed the School District of Osceola
County’s
new
111,000-square-foot
Elementary School “J” in Harmony, FL.
Clancy & Theys Construction Company,
Orlando, was the general contractor for
the project according to Mark Neveu,
Commercial
Division
president
of
Kissimmee-based Terry’s Electric.
…completed electrical work at the new
8-story, 268,000-square-foot Parkvue
Condominiums and Offices located in
downtown Kissimmee, FL. Roger B. Kennedy,
Inc., Altamonte Springs, served as general
contractor for the project according to Mark
Neveu, Commercial Division president of
Terry’s Electric. McMillen Design Group,
Kissimmee, served as project architect.
Comprehensive Energy Services, Inc.
…is in the final stages of successfully
completing a $2,000,000 renovation
project for the “The Central Florida
Behavioral Hospital II.” The project consists
of HVACR system component demolition,
installation and replacement, including: air
distribution duct work, building automation
temperature controls, chilled water piping,
exhaust fans, installation of a 90 ton chiller
and plumbing.
…is in the final stages of successfully
completing the “Downtown Surgery
Center” mechanical construction project,
valued at $846,000. The project consists of
the demolition, renovation and installation
of HVAC, plumbing and medical gas
systems. CES is under contract with Freese
Construction.
Community Spotlight: Each year, in our December issue we publish press releases
and news items submitted by our members which highlight your contributions to the Central
Florida Community. If you have stories to share, please submit your item before November
14th. If you have any questions, please call Pamela Hughes at 407-398-1268 or send an
email to bcf@abccentralflorida.org.
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
Tilt-Con Corporation…
…is under way on Valdosta State University’s new multimilliondollar 4-story, 118,368-square-foot Student Union building in
Valdosta, GA, under its contract with Skanska USA Building.
The project is slated for completion in January 2009.
MEMBER MAILBOX
…is under way on the new 130,486-square-foot Ring Power
Riverview, Phase III, facility in Riverview, in Hillsborough County,
FL, under its contract with design/builder Stellar, Jacksonville, FL.
The project is slated for completion in early 2009.
…is under way on Westminster Christian School’s new 2-story,
22,250-square-foot cafetorium in Palmetto Bay, in Miami-Dade
County, under its contract with Burke Construction Group, Doral,
FL. Tilt-Con’s scope of work is slated for completion in January
2009.
…is under way on Broward County Public Schools’ new multimilliondollar 121,225-square-foot Elementary School Z in Parkland, in
Broward County, FL. Selected for the project by Skanska USA
Building’s Dania Beach, FL, office. Tilt-Con’s work is slated for
completion in January 2009.
Williams Company is proud to announce the completion of
the new Target SoDo. The $26 million project is a full sized Super
Target store (180,467 square feet) with a two level, 720 space
precast concrete parking garage above. The lower level deck of
the garage acts as the roof membrane over approximately 75%
of the sales space, making this one of the largest plaza decks in
North America. Williams Company has built 150 Targets across
the Southeast. The grand opening celebration is scheduled for October 10-12.
SchenkelShultz Architecture, Orlando, announced the firm
completed the School Board of Sarasota County’s new $16.5
million, 73,370-square-foot Suncoast Polytechnical High School in
Sarasota, FL, representing the first phase of the 72-acre Sarasota
Technical Center campus under design by SchenkelShultz.
Shaw Mechanical Services LLC announced today it has
secured a $3.2 million contract with Walker & Company, of
Winter Park, Fla, for the partial replacement of Conway Middle
School in Orlando, Fla. Procurement, installation, equipment startup and commissioning of the HVAC systems are included in the
mechanical contractor’s scope of services for the construction
of three new buildings, the renovation of two existing buildings,
and significant upgrades to the central energy plant and campus
wide district cooling. Construction will be phased as work on the
occupied campus progresses through a 26-month completion
schedule.
Cuhaci & Peterson Architects, was recently awarded contracts
to design a new Winn Dixie supermarket in New Smyrna Beach
and three Winn-Dixie remodeling projects in Pasco, Marion and
Citrus Counties. The three remodeling projects, which are located
at retail centers in Zephyrhills, Dunnellon and Beverly Hills, Fla.
are all 48,500 square foot Winn Dixie facilities.
Seretta Construction, Inc.
…will soon begin work as the concrete tilt-up subcontractor for
the 360,000 square foot IDI Lakeview Distribution Center project
in Groveland, Florida. This project is scheduled to start midNovember with a completion date sometime in March of 2009.
…recently began working as the concrete tilt-up subcontractor for
the Ring Power 116,000 sf office/warehouse project in Lakeland,
Florida. The project began in November of 2008 and is scheduled
for completion sometime in late March of 2009.
Helman Hurley Charvat Peacock/Architects, Inc. has
been selected by Wyndham Vacation Ownership as Architect
and Designers for the Wyndham Hotel and Spa at Bonnet
Creek Resort.
Located adjacent to the Walt Disney World Resort, this new 366,
000 square foot, 400 room hotel will include approximately
27,000 square feet of conference/banquet space, a 7,000
square foot luxury spa/fitness center with additional outdoor
space, two full-service restaurants and extensive resort
amenities. Construction started in April 2008 with anticipated
completion in January 2010. The Wyndham hotel will be an
integral part of the existing Wyndham Bonnet Creek Resort
designed by HHCP which opened in 2004. HHCP is currently
submitting this project for LEED Certification for the Wyndham
organization.
www.abccentralflorida.com NOVEMBER 2008 BUILDING CENTRAL FLORIDA
11
HOMETOWN DEMOCRACY
ST. PETE BEACH: TROUBLING DEVELOPMENTS IN A “HOMETOWN DEMOCRACY” TESTING GROUND
By Ryan Houck
In 2006, St. Pete Beach became the only city in
Florida to adopt a local Hometown Democracy
(HD) measure, requiring voter approval for all
comprehensive plan changes. Since becoming
an HD test case, residents of the small Pinellas
County town have endured seemingly endless
legal battles, unavoidably chaotic elections,
and serious economic setbacks. The local tourism-based economy has stagnated and costly
legal and administrative delays have prevented
the city from complying with state growth mandates.
Playing by Hometown Democracy rules, community leaders in St. Pete Beach organized an effort to reinvigorate the local economy by placing
four comprehensive plan changes on the ballot.
Eager to end the legal and economic malaise,
the voters of St. Pete Beach decisively approved
all four plan changes in a special election on
June 3rd, 2008.
Lawsuits soon followed. Indeed, the same antigrowth activists who championed the “right to
vote” are now seeking to overturn a free and
fair election. In fact, Hometown Democracy disciples have filed nearly a dozen lawsuits aimed
at stopping, stalling or invalidating the will of
the people in St. Pete Beach.
In a recent development, Florida Hometown
Democracy (FHD) Co-chairman Ross Burnaman
filed a legal challenge that seeks to overturn the
election. Most Floridians will marvel at the brazen hypocrisy of a group that preaches “power
to the people” while simultaneously seeking to
frustrate elections at every turn.
FHD leaders have claimed that Hometown Democracy is all about the voice of the people.
However, the message they are now sending to
the residents of St. Pete Beach is perhaps closer
to the truth: “you can have any opinion you
want, as long as it’s ours.”
This is the natural result of a system that encourages conflict rather than compromise. In fact,
most observers will not be surprised that the
same Hometown Democracy supporters who
campaigned on ‘the right to vote’ now seek to
G I N N R E S O RT S
TM
overturn an election. They don’t really want to
empower people; they want to stop all growth
at any cost.
If Hometown Democracy is aimed at stopping
growth, then its leaders should have the intellectual courage to say so. However, if their idea is
really about letting the will of the people prevail
then FHD leaders should withdraw their legal
challenge and let the election stand.
Although it will not appear on the 2008 ballot,
we can expect a full-fledged campaign in 2010.
With your help, Floridians for Smarter Growth
(FSG) remains dedicated to building that campaign and alerting every community to the dangers of this radical proposal. If you want to get
involved, please visit the Floridians for Smarter
Growth website at www.Florida2010.org.
Ryan Houck is the executive director of Floridians for
Smarter Growth, the statewide campaign against the socalled “Hometown Democracy” amendment.
C O N T I N U E S TO PA RT N E R
W I T H A B C M E M B E R S O N U P C O M I N G P RO J E C T S .
GinnResorts.com
©2008 Ginn Hospitality, LLC. All Rights Reserved. All trademarks are the property
proper
perty off their
ttheeir respective owners.
ow
12
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
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www.abc.org/enterprise
CONSTRUCTION ECONOMIC UPDATE
Nonresidential Construction Job Market Continues Decline in October
Summary
accounts for 7,069,000 jobs nationally, fell
sion will undoubtedly be persuaded by the
The nation’s nonresidential building construc-
by 49,000 jobs in October and is down by
October job numbers, which fell well short of
tion job market declined for the second straight
508,000 jobs since October 2007, a 6.7
already lowered expectations,” said Anirban
month losing 4,100 jobs in October, according
percent decline. The last time the nation lost
Basu, Associated Builders and Contractors
to the November 7 employment report released
this many construction jobs on a year-over-year
(ABC) Chief Economist. “The national econo-
by the U.S. Labor Department. Employment
basis was July 1991, when job losses stood at
my is now feeling the full force of the financial
in nonresidential construction now stands at
522,000 and the economy was operating at
crisis that peaked in September, and is now
769,200. Since October 2007, nonresidential
recessionary levels.
causing collateral damage in every region of
building construction has lost 38,200 jobs, or
the nation and in virtually every industry.
4.7 percent. Meanwhile, the residential build-
Overall, national employment declined by
ing construction job market continues to post
240,000 jobs in October, following a revised
“Until a new regulatory environment is
larger declines with 8,100 jobs lost in October
284,000 jobs lost in September. The nation’s
established, and until confidence is restored
2008, and 118,800 jobs, or 12.4 percent, lost
unemployment rate is now up to 6.5 percent in
in the overall economy, financiers will stay
since October 2007. Residential employment is
October – the lowest since March 1994.
on the sidelines further dampening economic
at 813,700 (see graph below).
performance,” added Basu. “The balance of
What This Means
2008 will represent a period weaker than any
Total private construction employment, which
“Any observer who was unconvinced that the
experienced in decades, and 2009 does not
includes specialty trade contractors, and
U.S. economy has entered a period of reces-
look any better.
“The broader economic weakness of the
U.S. economy is increasingly penetrating the
nonresidential construction industry,” said Basu.
“However, there is discussion in Washington
of an even bigger economic stimulus package than was implemented earlier this year,
and it may include a meaningful infrastructure
•
•
•
•
•
•
•
•
Stormwater Management
NPDES Consulting
Erosion Control
Environmental Consulting
SWPPP Management
Green Build Credit
Site Compliance
Permit Preparation
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Site Inspections
Site Maintenance
Street Sweeping
Silt Fence Installation
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Grounds Maintenance
Wetland Mitigation
Etc.
investment component, which would eventually
stimulate the construction industry’s expansion
and job growth,” continued Basu. “Still, it is unclear whether this sweeping legislation can be
organized during the upcoming lame duck session of Congress, or whether the next stimulus
package will be forged by the next Congress.”
For more information, contact Gerry Fritz,
fritz@abc.org
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
15
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Fax: (407) 834-1473 or (800) 723-1473
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07.3337
CONVERSATIONS WITH LAWMAKERS
October 6: ABC Members were invited to question Tom Feeney about the
proposed Wall Street Bailout plan to pump $700 billion into banks and equity
firms and how it may be resolved.
Photos by Macbeth Aerial & Commercial Photography | www.macbethaerial.com
www.abccentralflorida.com NOVEMBER 2008 BUILDING CENTRAL FLORIDA
17
“Their school colors are red and black,
but these students are learning
in a green environment.”
John Guirges, Senior Project Manager, Skanska in Orlando
Studies have shown that
environmentally friendly school
buildings can actually help students
perform better. So when the Colonial
Ninth-Grade Center decided to go
green, they came to Skanska, who
had the knowledge to manage the
construction process. Now it’s the first
K-12 project in Florida to be registered
for LEED® certification, and it’s getting
high marks all around.
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Orlando Campus
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The Orlando Campus is a branch of the Main Campus in Boca Raton, Florida.
Since 1984, KHS&S has built our business
by achieving excellence in everything we
do – from traditional wall and ceiling
construction to themed construction, to
healthcare construction. Financial stability
and an unparalleled responsiveness to
customer needs have made
KHS&S a solid favorite for large-scale
private and public construction projects.
For a complete overview of services, visit
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AWARDS & RECOGNITION
Pertree Constructors, Inc., with offices
in Orlando and Jacksonville, Florida,
has been recognized as one of Central
Florida’s largest privately held companies
by the Orlando Business Journal. At a
luncheon held on September 19, 2008,
Pertree Constructors was ranked at #49 on
the Business Journal’s annual GOLDEN 100
List.
D & A Building Services Inc. has
been ranked by Inc. magazine as one
of the nation’s fastest-growing, privatelyowned businesses in the country. This is the
second consecutive year D & A has made
the Inc. 5,000, a list that ranks businesses
according to the percentage of revenue
growth achieved from 2004 through 2007.
D & A posted 86.2 percent growth on this
year’s poll with 2004 revenues of $10.l
million that grew to 2007 revenues of
$18.9 million.
The Company was also nationally ranked
earlier this year by Hispanic Business, the
largest publication devoted to Hispanic
businesses in the United States. D & A
Building Services came in at 270 in the
Hispanic 500, an annual list compiled
according to revenues of privately-owned
businesses.
Send your press releases,
employee accomplishments
and project news to
bcf@abccentralflorida.org
20
BUILDING CENTRAL FLORIDA NOVEMBER 2008
PEOPLE
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NOVEMBER 2008 BUILDING CENTRAL FLORIDA
21
LETTER FROM THE EDITOR
This entire issue is dedicated to public relations. It’s impossible not to
see the effect political campaigns have on our economy. Regardless
of who is in office and who gets in office, it’s advantageous to
scream the sky is falling if you want the public to embrace
change. It’s a self-fulfilling prophecy.
When times get tough, it might seem wise to duck and
cover. Save your money, cut expenses, wait it out. We’re
here to tell you to fight that urge.
When you’ve got more business than you know what to do
with, perhaps there isn’t a pressing need to advertise. But
when you’re competing with twenty other companies it’s all
a matter of name recognition, and perception is reality.
All other things being equal, it’s the guy that has been
around and top of mind that is going home with the business.
Of course, we’d encourage you to advertise. See page
nine for the 2009 advertising rate card for Building Central Florida. Want
to really get your name out there and be highly visible? Become a Value Club
Sponsor. See page 5 for the who’s who list. You’ll recognize most, if not all, of the names.
But when money is tight, there’s still a way to get your name out there.
Public Relations. And get this…it’s FREE.
Public relations is shameless self promotion. Sending out press releases any time your
company lands a job, finishes a job, or promotes/hires someone, is the most basic form of public
relations. But there are other ways to position your company and its employees. Talk to the media,
court the media, push the media to cover our industry. In a positive light, of course.
If ABC’s 550+ members send positive stories to the local papers and media, our industry is on the
upswing. Again, perception is reality. Send story ideas. Volunteer to serve as a spokesperson for
your company or provide a list of experts that the media can contact for background information.
I speak from experience. I admit that I’m not an expert on the construction industry. I’ve asked time
and time again for members to send articles for possible publication. I give my email address in each
and every member mailbox column. I’m completely shocked that I don’t receive 500+
news items every month. Seriously, I know you’re working on something. What is it?
You might think this whole magazine should be passed off to the marketing department, but I encourage
you to pass it around every department. Anyone that steps outside of your office, or answers a phone, can
have a positive or negative impact on your company.
Public Relations is the free form of advertising. Throw the spaghetti at the wall and see what sticks. You won’t
always be published, but sometimes you will. It’s a numbers game. (P.S. in BCF we publish everything, unless
you sent too many items, then we edit)
As proof that it works, I offer the following true life story. There once was a company that made grooming
products for horses. Incredibly, it would seem that it worked like magic on humans too. Shameless self
promotion got them on Regis & Kathy Lee, and every national morning news program. Hundreds of papers
carried their story. It was simply quirky. They went from barely scraping by, to a multi-million dollar success
story. Go to your local supermarket and look for Mane and Tail shampoo. Pick up a bottle, it comes
highly recommended by word of mouth. Still no paid advertising.
Now that we’ve elected a new President, the media will turn their focus to what’s actually going on with our
economy, and with this particular President, they will be most eager to cover good news. If it’s good news
they want, give it to them. We’ll be bouncing back in no time.
Join the Communications & Public
Relations Committee! Call Pamela
Hughes at 407-398-1268 or email,
phughes@abccentralflorida.org
Sincerely,
Pamela Hughes
Director of Communications
ABC Central Florida Chapter
PUBLIC RELATIONS GUIDE
Developing a Media Plan
When dealing with the media, it is wise to have a media plan, so that all materials and communications can have a uniform look and “voice.”
News releases, brochures and opinion editorials can all communicate a message about your company that is consistent and what you want to
say. You cannot control what members of the press write about you, but you can control what YOU say and the image that you present to the
community.
•
To develop a plan, you first have to decide what your message is. What is your mission? What are your primary goals and objectives? And
what message do you want to get across to your targeted “publics?” You should consider these questions when developing a media plan.
For example, your firm may place an emphasis on safety and may, in fact, have won awards for strong safety performance. You may want to
ensure that a component of your media plan focuses on safety.
•
Once you have decided what you want to say, you need to conduct some preliminary research. You first need to identify who your key
“publics” are—potential clients, subcontractors, community members and, in some cases, even lawmakers. You also want to create a media list
that includes publications, television and radio programs that are read, watched and listened to by your target audiences. Find out key items
like circulation, areas covered and focus to develop your list. Don’t forget to include the “trade” publications—that are often the most likely
candidates to routinely cover construction projects and company-related information.
•
The media plan itself should include a variety of “tools” that help you get your message out. These include news releases, letters to the editor,
opinion editorials, an Internet site, feature articles and special events.
Cultivating relationships with the trade media
Relationships with the press should be cultivated over time. Perhaps
some of the easiest connections to make are with editors of constructionrelated publications. These editors need you as much as you need them;
the construction industry is their “beat,” and they are always looking
for good material to include in their publications. As a result, you may
find them receptive to your ideas about projects you are working on, an
innovative service, or awards won.
When you identify a construction-related publication that covers your
area or your type of company, call or arrange a visit to introduce
yourself to the editor and/or other publications staff. Get to know them.
Then stay in touch. Give the editors a call from time to time or drop
them a note, perhaps to update them on what you are doing or to
comment on an article that has appeared in their publication. The main
point is to form a mutually beneficial relationship that will strengthen
over time.
Some tips: (These tips from Kirk Landers, editor of Construction
Equipment, were featured in an edition of CWA News.)
Prioritize your targets. There is a limit to the number of close
editorial relationships you can maintain over an extended period of
time, especially if you have responsibilities beyond press relations.
Target those magazines that have the most significance to your
communications goals.
Don’t play the advertising card. The quid pro quo school of PR
(I’ll advertise if you run my product release) is an insult to any editor
who is serious about building an audience. It also brands the speaker
as an amateur with dated notions about marketing communications.
Educate your target editors. Very few editors have expertise
in the subjects they cover. Therefore, make education part of your
relationship with target editors. Give them annual updates on what’s
happening in your company and your markets—technical changes,
market share shifts, new applications, etc. This kind of information leads
to article ideas and also stamps your company as a great reference for
stories that touch on related subjects.
Meet face to face at least once a year. Use trade shows,
association meetings, business travel to editors’ cities, and similar
occasions to cultivate relationships. Meals are better than meetings in
the booth. If that’s not possible, meet over a cup of coffee.
Follow up. Find a way to speak with your target editors at least
once a year, if only for a few minutes. This can be a phone call. It can
be mostly social, but make it a point to remind the editor of what you
talked about at your last face-to-face meeting (“You know, we’ve really
taken to heart what you said about press releases. I hope you’re seeing
the difference.”).
Have specific, realistic objectives. What do you want to get out
of your relationships with editors? Have specific, long-term objectives
for each magazine based on the type of material it publishes. Make
sure your objectives are realistic.
Don’t let a friendship supersede business. Initiating and
building relationships can be challenging. However, sometimes the most
challenging situation for both a communicator and editor comes after
a strong friendship develops. It’s easy to spend an entire dinner talking
sports, family and industry gossip and never get around to discussing
the needs and interests of the magazine and your organization.
Similarly, sometimes communicators are reluctant to convey criticism
or discuss negative subjects with a favored editor for fear of taking
advantage of a friendship. These are business relationships and
business friendships, and one of the main advantages to both parties is
the foundation of straightforward communications.
www.abccentralflorida.com NOVEMBER 2008 BUILDING CENTRAL FLORIDA
23
PUBLIC RELATIONS GUIDE
Developing a Feature Article
Writing a feature article for possible publication
in a local newspaper or trade journal can be
a good way for you to garner some publicity
for a specific project, employee or community
service activity. Because many newspapers and
trade journals accept “freelance” articles, you
may find numerous opportunities to highlight a
specific project or activity in depth. This not only
showcases your company and the good work
that it is doing, it also allows you to more effectively control the coverage that appears in the
publication, because the article is written by you
or someone on your staff.
Before submitting a feature article, find out if
your targeted publication will accept articles. If
so, find out what the word count and any other
restrictions are so that your article fits into then
parameters of the publication. Also, make sure
you are familiar with the writing style of the publication: In order for an article to be accepted, it
must be similar in tone and style.
Perhaps you’re not a writer. You can still “pitch”
the idea of a feature article to editors. You can
either write a short “pitch” letter or call to explain
why the readers of your targeted publication
would enjoy reading about your project/activity.
Remember, editors, particularly editors of trade
journals, are always looking for an interesting
topic to feature in their publication.
Some tips for writing a feature:
• Your first paragraph should be interesting
and be able to pique the reader’s interest
immediately. You want the reader to read
the entire story, so you want to get them
“hooked” right away.
• Your article should tell a story, with a clear
beginning, middle and end. Try to center the
story around an event that is inherently dramatic. For example, if you are working on a
Habitat for Humanity project, make the main
focus of your article the day(s) you spent
building the project. This lends a narrative
structure to your article and makes it more
likely that readers will read the full article.
• Be sure to focus on people and include plenty of quotes. People like to read about other
people and like to hear what they have to
say. If you are working on a Habitat for Humanity project, for instance, include quotes
from project managers or employees working on the project.
• Be familiar with your target audience. Readers of a construction trade magazine will be
looking for different things than readers of
the local newspaper and will be more comfortable with construction-specific terminology.
24
BUILDING CENTRAL FLORIDA NOVEMBER 2008
Raising Expectations and Buildings
for more than 60 years.
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ATTORNEYS AT LAW
Litigation
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Construction Liens
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Suzanne Andrews
Barbara B. Smithers
Attorney
Board Certified in Construction Law
Attorney
Attorney
Board Certified in Construction Law
Attorney, Registered Architect
Board Certified in Construction Law
Attorney
of Counsel
Phone 407.644.7161
FAX 407.629.6727
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
25
PUBLIC RELATIONS GUIDE
Nine Keys To Effective
Media Relations
1. Develop solid relationships. Take the
time before a crisis strikes to get to know
the key reporters in your local area and
with the construction trade media who
cover construction. There is no substitute
for letting someone know that they can always pick up the phone and talk with you
on a subject. Your company should have a
list of key reporters with phone, fax and
e-mail addresses if possible. ABC chapters
are a good resource.
2. Learn about the media work cycle.
Journalists have a tough job to do just like
construction professionals. Theirs is a profession with its own ebb and flow. Be sure
to learn about journalists’ deadlines and to
always meet them.
3. Always be clear and truthful. Don’t
try to be coy and deceptive with a journalist. It will always come back to haunt you.
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4. Don’t go off the record. If possible,
always stay “on the record” when talking
to a journalist. Going off the record only
creates dilemmas for the journalist and potential problems for you. You don’t have to
offer any information that you do not want
to offer, but you should never offer background information that you do not want
to be attributed to you or your company.
5. Relax. A journalist will assume you
have something to hide if you appear withdrawn or nervous, and this is an even more
important consideration if you are doing a
broadcast interview. Remember you are
being given an opportunity to present your
side of the story, so just relax and relay
your thoughts.
6. Stay on message. Determine the key
points you want to get across in the interview. Such as: “XYZ Construction has
continued...
26
BUILDING CENTRAL FLORIDA NOVEMBER 2008
(407) 934-8084
WWW.ERMCOOFFLORIDA.COM
10450''*$&#09t%01&:%3*7&t-",&#6&/"7*45"'-
PUBLIC RELATIONS GUIDE
an outstanding record of safe, efficient,
high-quality and cost-effective construction in this community. In addition, our
employees are deeply involved in giving
back to their community through volunteer service.”
Regardless of the interviewer’s questions, continue to come back to these key
points. Turn negative questions into positive responses. Never affirm the negative.
If the journalist asks: “Does your firm have
a disastrous safety record?”, do not reply:
“No, our firm does not have a disastrous
safety record.” In the public’s mind, it will
register that your spokesperson mouthed
the words, “our firm” and “disastrous
safety record.” Instead, say something
like “Our firm has a long record of safe,
high quality construction. We are dedicated to a safe workplace, and are proud of
our firm’s (involvement in national safety
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programs, awards, manual, safety toolbox
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“America’s Healthcare Builder”
xxx/nkibssjt/dpn
7. Prepare. Anticipate the tough questions that the journalist may ask. Keep
responses brief and positive. If there was
a violation in the past, express regret
and the steps that the firm put in place
to eliminate this problem. Return quickly
to your main point about the firm being a
“better business” leader that is engaged
in the local community.
8. Be positive and enthusiastic. Have an
open face. You want to be perceived as
the “good guy” that you are. Don’t appear
on television with a scowl on your face.
Don’t sound anxious or annoyed when
talking with a reporter over the phone.
9. Reiterate your main point. Be repeti-
tive. Be repetitive. Be repetitive. When
you want to make the point that your firm
is a good firm, a solid member of the local community with a great track record,
keep coming back to that point.
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
27
PUBLIC RELATIONS GUIDE
Proud Winner of Four 2007 Eagle Awards
Sending Out Press Releases
The news release is the main vehicle by which you
disseminate information about your company.
New hires, new projects and awards won are all
good subject material for news releases. The editors and journalists you are trying to reach must
sift through many releases from many organizations. You want to make sure that your release
is read and not thrown on the discard pile. Your
release should be written and formatted as professionally as possible. Some basic guidelines:
•
•
Your company should develop a letterhead
template that includes the words “News
Release” or “Press Release” at the top. This
letterhead should also include the name of
your key contact person, phone number, fax
number and e-mail address.
Your “lead” sentence should have a news
angle to hook the editor and keep him reading. Ideally, it should also include your company name and an action taken on that day
or another date certain.
•
Avoid flowery prose and overuse of adjectives—the editors or reporters reading your
release don’t have time or inclination to try
to figure out your point if it is not clear, and
they are less likely to trust information that
is clearly biased. Save the opinions for the
quotes from your spokesperson.
•
Include plenty of quotes, because quotes
are usually what journalists pick up from releases. The quote from your spokesperson is
where you should include any information
that is more opinion than fact.
•
Always be able to back up your statements
and be sure of your facts. If you’re not sure
of something, leave it out.
•
Make sure you include contact information
so the editor/journalist can call if they have
more questions. Journalists appreciate being
kept informed. They need you as much as
you need them. But remember: good media
relations is based on relationships and trust.
If you send out releases with erroneous information, you will lose credibility with the
people you need to communicate your message to your “target audience.”
28
BUILDING CENTRAL FLORIDA NOVEMBER 2008
Disney’s All Star
Resort Woody Icon
Disney’s Nemo’s
Disney’s Saratoga Springs
Underseas Adventure
Resort Exterior Paint
Sea World Discovery Cove Photo OP (Not Pictured)
In-House Capabilities Include:
• Scenic & Flat Painting
• Rockwork & Themed Plaster
• Rough & Finished Carpentry
• Drywall & Metal Studs
• Show Set Installations
• Fiber Cement Siding & FRP
General Contractor • Orlando
Tel 407.812.6616 • Fax 407.812.1521 • www.mivan.com
Part of the Mivan Group, offering construction services worldwide.
PUBLIC RELATIONS GUIDE
Creat News With Special Events
Sometimes you can “create” news by staging a
special event. Reporters are in the business of
covering “news,” and an open house, ribbon-cutting ceremony or special activity are all the types
of events reporters tend to cover because they
involve action and occasionally even drama. On
the other hand, you don’t want to throw the proverbial party to which no one comes. Make sure
there is a reason for your event and that it has
news value.
What is news? Media scholar Kathleen Hall
Jamieson says news is “the report of an event
that happened or was disclosed within the previous 24 hours and treats an issue of ongoing
concern.” This basic concept is the underpinning
of what constitutes “news” and can inform your
decisions about creating “happenings” likely to
be covered by the press.
Celebrating over 20 years
of Commercial Roofing Excellence
1986-2008
New Roofs and reroofs
Retail, Institutional, and Entertainment Projects
Built-up, Single-Ply, Metal and Tile Roof Systems
www.hartfordsouth.com
Tel: (407) 857-9392
Fax: (407)859-2740
7326 S. Orange Ave.
Orlando, FL 32809
Some tips:
• Planning is key. If every last detail is not
thought about and planned, things could
go wrong, which could prove embarrassing
if members of the press are in attendance.
Plan your event far enough in advance so
that you have adequate time to make arrangements and attend to every detail.
• Alert the press. Send out a media advisory or news release telling reporters the
details about your event: when, where, who,
etc. Or, if you are having a social event,
send them an invitation. A few days before
the event is to occur, call the reporters to
remind them about the event and ask them
if they plan to come. Make sure you include
reporters and editors from publications that
specialize in covering the construction industry.
• Keep them happy. At the event, make
sure you introduce yourself to the reporters
in attendance and make sure they have everything they need to write their story. you
may want to have a media sign in sheet that
leaves room for reporters to write their address and phone number. That way, you can
reach them after the event if you need to. If
there is food at your event, make sure the
reporters are fed.
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
29
PUBLIC RELATIONS GUIDE
Crisis Communication
What do you do when the worst happens and
an accident or other crisis occurs at one of your
jobsites? If not handled properly, the reputation
of your company could be at stake. However,
with proper planning and an appropriate response, a crisis doesn’t necessarily mean disaster in terms of your standing in the community
and with your clients.
The key is to develop a plan for responding to
a crisis before the crisis occurs. In your planning process, try to consider several scenarios
in which a crisis could occur and devise a plan
to respond to each one. Decide who will be the
spokesperson, what you will say, what you will
do. This will enable you to respond quickly and
appropriately when faced with a volatile situation. Realize that during a crisis, the media could
be either your friend or foe, depending largely
on how you respond and how you treat them.
Try to build relationships with local journalists so
they know you and your company long before
a crisis occurs. That way, when the unexpected
happens, a relationship already will be established. They will know your company and know
what you do, and their story will likely reflect
that.
If a crisis does occur:
•
Appoint one individual to serve as a spokesperson. Having one spokesperson prevents
conflicting messages from being communicated to the media and avoids confusion
in identifying who has the authority to say
what.
•
Be honest and forthright in what you say. It
is better to acknowledge that a mistake has
been made and explain what you are doing
to address the problem than to try to cover it
up. If you are not sure of something or don’t
know the answer, say so.
•
Do not say “No comment.” It makes you look
evasive and defensive and breeds hostility
among reporters. If you cannot comment on
something, explain why.
•
Make sure all key personnel are able to stay
in touch via cellular phone at all times and
give reporters a way to reach your spokesperson after hours.
30
BUILDING CENTRAL FLORIDA NOVEMBER 2008
10
Reasons
To Buy A
1. Buying from Mullinax is as easy as ABC.
2. Large selection of vehicles
(over 1,200 at all times).
3. Can serve both your business and
personal needs.
4. Free delivery anywhere in the
state of Florida.
5. Commercial lending services for
purchases or leases.
6. You can shop from your office,
we come to you.
7. Saturday service to keep you
on the road.
8. Vans, utility body, KUV’s, flatbeds
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Commercial Account Manager: Sean Wilson
Toll Free: (888) 598-2801 Ext. 2102
E-mail: sean.wilson@mullinaxfordfl.com
1551 East Semoran Blvd.
l
Apopka, FL 32703
l
www.MullinaxFord.com (Click on commercial vehicles)
PUBLIC RELATIONS GUIDE
Corporate Public Relations
National presence...
Local success
Michael Parks
mparks@hoarllc.com
407.650.8100
SODO
Orlando, Florida
www.hoarllc.com
Celebrating 30 Years of Quality,
Dependability & Experience
Tools
Good public relations is more than just working
with the media. It is a comprehensive strategy
that involves creating a positive image of your
company with your clients, employees and community. All of your materials and communications—printed materials, correspondence and
discussions with clients, subcontractors and
employees—contribute to your company’s reputation and image. As a result, you should be
careful that your are consistent in delivering your
message in all that you say and do, via the printed and spoken word. Brochures, newsletters and
Internet Web sites all can be used to enhance
your firm’s reputation.
Creating a newsletter
You may want to develop a corporate newsletter to send to business associates and clients.
A corporate newsletter essentially becomes
a marketing tool as it enables you to show off
your company in your own words to potential
clients and can raise your company’s profile in
the community. A good company newsletter can
also put a human “face” behind your company.
A letter from the company president or profiles of
company employees in each issue can help your
various “publics” get to know you better—publics
who may be more inclined to use your services
as a result. A company newsletter can also build
morale and a “team” mindset in your most important asset—your employees.
Some Things To Consider:
Specializing In:
• Lath • Portland Cement Plaster
• Exterior Insulation Finish Systems
• Polystyrene Shapes • Cast Stone
Tel: (352) 343-8199
Fax: (352) 343-9179
15841 Old Highway 441Tavares,
Florida 32778
•
Nameplate. The nameplate at the top of
the front page sets the tone for the newsletter and should look appealing and professional. Remember: More is not always
better. Don’t overwhelm your front page
with multiple fonts and complicated graphics. Sometimes simplicity works best. To get
ideas, look at some newsletters that you
think work well.
•
Size and length. Determine the size and
format with which you are most comfortable, but keep in mind that most newsletters are printed in an 8 1/2” x 11” or 11”
x 17” size. Generally speaking, it is most
continued on page 30
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
31
PUBLIC RELATIONS GUIDE
cost effective to print a newsletter with page
counts which are multiples of four. A basic
sheet of press paper folds down into what
printers call a “signature”—which consists of
four or eight pages when folded down to size
and trimmed. By containing your newsletter
to one or more full signatures, you are assuring yourself of the most economical usage of
the printer’s press, which translates into lower
reproduction costs. Other page counts can be
used, but they may cost your extra.
•
•
Columns. You will generally want to divide
your layouts into columns, which lend structure to the newsletter and make it easier to
read. Again, look at some newsletters that
you think have attractive layouts to determine
whether they are divided into two, three, four,
five or other column formats.
Fonts. Generally, for body text you will want
to use serif fonts—fonts that have slight curvatures at the tops and bottoms—like Times
Roman, New Baskerville (ABC Today type
font), Palatino, or Bookman. For headlines,
you will generally use a “sans serif” font such
as Franklin Gothic or Helvetica. Body type
should be 10-12 point sized.
•
Color. A full, four-color newsletter can be an
expensive proposition. On the other hand,
a plain black and white newsletter can look
dull. You can bring a newsletter to life by adding one to two “spot” colors. Also, consider
using a percentage of a color (such as 10 percent black or blue) behind boxed text —this is
called a “screen”—to add more variety to your
pages. However, make sure you run your photos in either black and white or full four-color.
You don’t want to make the mistake of running
a photo in all red or all blue ink (Imagine your
company president with a bright red face!).
Stick with black ink for text and photos and
a second color for headlines, screens, logos,
etc., and you’ll be able to produce a sharp
looking newsletter with no problems.
•
Photos. Use as many as you can in your
newsletter to break up boring pages full of
type. But make sure that the photos are of
good quality so that they will reproduce well.
A good camera is worthwhile investment.
Photos really add to the interest value of your
publication. Remember, people love to see
pictures of themselves and their friends.
continued on page 31
32
BUILDING CENTRAL FLORIDA NOVEMBER 2008
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PUBLIC RELATIONS GUIDE
•
Computer software. Any format beyond one to two columns should be done
in a desktop publishing software package,
such as PageMaker or QuarkXPress. These
packages allow you to custom design your
publication with as many columns and
graphic elements you want. Other software
packages can be used, but PageMaker and
Quark are the most frequently used by designers and printers.
Additionally, computer and printing technology
have evolved to the point that you can give your
printer everything it needs on a computer disk;
many printers no longer need “camera-ready”
pages. Talk with your printer representative to
determine how he or she would like to receive
your publication.
Developing a company brochure
You are your own strongest advocate. Many of
America’s most successful construction companies have a brochure or packet that describes
the company’s identity, successes and mission.
This can be a vital tool to include as a part of a
packet to clients.
The brochure does not need to be complicated.
A few simple points, well-stated and illustrated
with appealing art, will go a long way toward
communicating the message you wish to convey. Brevity is key. A good photo of a successful project or photos of key personnel can get
your message across much more powerfully than
paragraphs of text.
You may want to work with a professional designer to develop the brochure, since it will be
your primary company “showpiece.” Look up designers and service bureaus in the yellow pages
and ask for samples of their work. They can help
you decide the parameters for your brochure and
give you an estimate on how much it will cost to
design and print.
Or, an in-house public relations or marketing
manager, if you have one, could develop the
brochure.
continued on page 32
www.construction.com
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
33
PUBLIC RELATIONS GUIDE
Some recommended contents of a
company brochure:
• Company mission statement;
• The company’s vision for the future and
pledge to clients;
• Introduction and company history;
• Company officers, photographs and biographies;
• Photographs and profiles of significant
projects completed by the company
• Quotes from letters from satisfied clients
• Details about your firm’s safety program,
safety statistics and information on any
safety awards, etc., by the company;
• Photographs and profiles of community service projects completed by the company;
• Quotes from letters of appreciation for
community service;
• Quotes from articles or profiles written
about the company;
• Information on employee training and benefits along with any awards won by employees for craftsmanship, etc.;
• Information on any special programs such
as ABC’s Accredited Quality Contractor
program, Platinum Safety program and
other trade association participation by
your firm;
• Letters of support for your firm from area
leaders/groups.
Creating a Web presence
Hire a professional. There was advice here,
but we’ve removed it for your benefit. The internet has become one of the first contacts your
client will have with your company. Many people
search the internet before flipping open the phone
book. Do not hire your nephew, or a friend that
read a book. Hire someone that understands
design, coding, and search engine optimization.
If your nephew or friend is a professional, that’s
another story.
34
BUILDING CENTRAL FLORIDA NOVEMBER 2008
ABC NEWSLINE
C O N S T R U C T I O N C O M PA N Y
Specializing in the construction of Healthcare, Educational, Industrial, and
Multi-family facilities throughout the Southeast
ABC COMMENTS ON FAVORABLE
IRS PROPOSED CONTRACTOR RULE
ABC Nov. 3 filed comments with the Internal
Revenue Service (IRS) expressing overall support
for a proposed rule that reverses a long-standing
agency position limiting how construction contractors can use the completed contract method
(CCM) of accounting.
Building Lasting Relationships
Orlando | Atlanta | Birmingham | Nashville
www.dosterconstruction.com
An ISO 9001:2000 Registered Company
8529 South Park Circle, Suite 130
Orlando, Florida 32819
407.248.9961 Phone
407.248.9971 Fax
CONNECTING WITH OUR CLIENTS
SINCE 1976
Currently, IRS takes the position that contractors
performing work on a residential project should
not use the more favorable CCM depending on
whether the property owner is structured as a
homebuilder or a developer. However, the IRS
has proposed an amendment to the Income Tax
Regulations (REG-120844-07 Rule for Home Construction Contracts), that would allow contractors
to qualify for the home construction contract exception regardless of how the property owner is
structured.
The IRS is contemplating additional rules that
could impact all contractors, not only those working on residential construction. In its comments,
ABC expressed support for the proposed rule,
but cautioned the IRS against adopting language
that would negatively affect the use of the more
favorable method of tax reporting by subcontractors in future rules. In addition, ABC expressed
support for the IRS’s intention to implement a
provision that would treat condominium units the
same as rowhouses or townhomes for tax reporting purposes. ABC also noted that the IRS should
consider transition relief and implement these
rules sooner than the proposed effective date,
which will be the tax year after the final rule is
published, likely not until 2010.
ABC and the Construction Financial Management Association have been working on this
issue since 2005 when they joined together to
request that the IRS consider this issue through the
agency’s Industry Issue Resolution (IIR) program.
ABC is continuing to monitor the progress of the
proposed rule and will testify before the IRS during a Dec. 5 hearing in Washington, D.C.
(407)859-8801
For more information, contact Rich Shavell at
Shavell & Company, P.A., rich@shavell.net or
Bob Hirsch at ABC, hirsch@abc.org.
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
35
WORKERS COMPENSATION RATE
OIR Issues Order on
Florida Workers Compensation
Rate Filing
Based upon its annual review of the most recent
data available, the National Council on Compensation Insurance (NCCI) proposed an overall workers compensation rate level decrease of
14.1% for the voluntary market industrial classes
effective January 1, 2009. On October 15,
2008, the Office of Insurance Regulation (OIR)
issued an order requesting that NCCI make an
amended filing for an overall workers compensation rate level decrease of 18.6%.
There are two areas which account for the difference of 4.5%:
1. Trend*
The OIR states that a -4% medical trend and a
-8.2% indemnity trend should be included instead of NCCI’s proposed -3% medical trend
and -7% indemnity trend. The rate impact of the
difference is 2.7%.
2. Profit and Contingency Provision
The OIR states that the profit and contingency
provision should be increased from -0.8% to
+1%. NCCI had proposed increasing the profit
and contingency provision to 2.5%. The rate impact of the difference between +1% and +2.5%
is 1.8%.
In addition, the order states that in response to
roofing industry testimony at the rate hearing, the
decrease to the roofing code shall be limited to
9.8% instead of 23%.
The OIR’s order requested that NCCI amend its
filing by November 1, 2008. NCCI also has
the option to appeal. NCCI is currently in the
process of reviewing the order and making a decision on how to respond.
*When past data is to be used as a predictor of future
losses (in the case of this rate filing, accident years 06 and
07 are used to project losses for 09), loss data must be adjusted or “trended” to account for changes in costs (such
as inflationary pressures) between the time period of the
historical data (06 and 07) and the period when the rates
will be in effect (09). In addition to reflecting inflationary
pressures, it would encompass expected changes in: the
frequency of claims, the types of claims that are occurring,
and the average size of claims.
36
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.
SEPTEMBER 29 GOLF TOURNAMENT
Tuscawilla Country Club
Winner First Flight, First Place
BERGELECTRIC
Winner Second Flight, First Place
BAKER CONCRETE
Winner Third Flight, First Place
CRANE RENTAL CORPORATION
Tournament Sponsors
www.abccentralflorida.com NOVEMBER 2008 BUILDING CENTRAL FLORIDA
37
OCTOBER RENEWALS
A C Development Group, Inc.
A.D. Owens Construction Corp.
A.K. Holcomb Construction, Inc.
Able Body Labor
Acousti Engineering Company of FL
Action Bolt and Tool Company
Advanced Van & Truck Equipment, Inc.
Ajax Building Corporation
Alex-Cor, Inc.
Alliance Solutions Group
Allstate Steel Company
Amerisure Insurance
APG Electric, Inc.
Automated Building Control Systems
AXSA Engineering Products
B & B Interior Systems
Balfour Beatty Construction, LLC
BB&T Burkey Risk Services
Bedrock Industries
Berkel & Company Contractors, Inc.
Bouchard Insurance
Bovis Lend Lease
Bright Future Electric, LLC
Broad and Cassel
Brown & Brown of Florida, Inc.
Bull & Associates, P.A.
C & C Concrete Pumping, Inc.
Capform, Inc.
Carr Riggs & Ingram LLC,
Carter Electric Co., Inc.
CCK Construction Services, Inc.
CDC News
Central Florida Fire Protection
Central Florida Store Services, Inc.
Certified Slings and Supply
Charles Perry Construction, Inc.
CNA Surety
Coastal Mechanical Services, LLC
Collins Construction and Company, LLC
Color Wheel
Commercial Millworks, Inc.
Common Sense Office Furniture
Concepts In Greenery, Inc.
Contemporary Construction Services
Continental Electrical Co. of Florida, Inc.
CQ Insulation, Inc.
Crane Rental Corporation
Cuhaci & Peterson Architects
D & A Building Services, Inc.
D & B Tile Distributors
D & D Smith Constructors, LLC
Daisy Fresh Commercial Cleaning, Inc.
Deatrick Engineering Associates, Inc.
Detail Dynamics, Inc.
Dew Glass, Inc.
DHR/Shumate Mechanical Services-Orlando, Inc.
Dixie Metal Products, Inc.
Don Reid Ford
Dora Landscaping Company
Dr. Phillips, Inc.
Dura-Stress, Inc.
Eagle Fire Protection, Inc.
East Coast Fire Protection
Economy Electric Company
Edwards Construction Services, Inc.
EE&G Environmental Services, LLC
38
Eldeco, Inc.
Ellis Mechanical Corp.
Encore Construction Co., Inc.
Energy Air, Inc.
Enterprise Electric, LLC
ERMCO of Florida
Exterior Walls, Inc.
Ferran Services & Contracting
Finfrock Construction, Inc.
Flamingo Construction Works, Inc.
Florida Business Interiors
Florida Rock Industries, Central Florida
Florida Surety Bonds
Ford & Harrison, LLP
Ford of Clermont
Garrard Carpentry, Inc.
Gerdau Ameristeel Corporation
Graybar Electric Co., Inc.
Grunau Company, Inc.
Guignard Company
H.J. High Construction Company
Hank Lowry Electric, Inc.
Hardin Construction Company, LLC
Harper Limbach LLC
Hartford South, LLC
Hayes & Caraballo, P.L.
Heintzelman’s Truck Center
Helman Hurley Charvat Peacock/Architects, Inc.
Hensel Phelps Construction Company
HGR Construction, Inc.
High Reach 2
Huckleberry, Sibley & Harvey Ins. & Bonds, Inc.
Hudson Everly Commercial Flooring, Inc.
International Flooring, Inc.
Ivey’s Construction, Inc.
J. A. Croson, LLC
J. Raymond Construction Corp.
J. Tufford & Associates Construction
James A. Cummings, Inc.
JMHC, Inc.
Just Concrete and Masonry, Inc.
Kelly Electric, LLC
KENPAT USA LLC
KHS&S Contractors
Lake Glass & Mirror, Inc.
Lake Mechanical Contractors, Inc.
Lovett-Silverman Construction Consultants, Inc.
Lynch Oil Company, Inc.
M.J. Harris, Inc.
Mateer & Harbert, P.A.
Met-Con, Inc.
Michael C. Sasso, P.A.
Morton Electric, Inc.
Mullinax Ford
MWI Pump Rental
Network Cabling Services
Nielson, Mosholder & Associates
Normax Mechanical, Inc.
Notice to Owner of Florida, Inc.
NOVA Engineering and Environmental, LLC
Orlando Business Journal
Palmer Electric Company
Pebble Junction, Inc.
PECE of Mind
Perfection Architectural Systems, Inc.
Pertree Constructors, Inc.
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
Pooley Enterprises, Inc.
Power Pro-Tech Services
PPI Construction Management
Precision Balance, Inc.
ProFast Supply
Progressive Plumbing, Inc.
Quality Metals, Inc.
R.F. Lusa & Sons Sheetmetal
Reading Plumbing Systems, Inc.
Rew Materials Orlando, LLC
Reynolds, Smith & Hills CS, Inc.
Roto Rooter Services Company
Royal Electric Company of Central Florida, Inc.
S.A.M. Drywall, Inc.
S.I. Goldman Company, Inc.
Salvador Construction, Inc.
Scherer Construction & Engineering
Seretta Construction, Inc.
Shutts & Bowen, LLP
SIKON Construction Corporation
Sinns & Thomas Electrical Contractors
SiteSecure
SMI Cabinetry, Inc.
Southeastern Surfaces & Equipment
Southern Acoustics, Inc.
Southern Atlantic Electric Company, Inc.
Southern Fire Protection of Orlando
Southmost Drywall
Spectrum Fire & Security
Stahl, Bowles & Associates, Inc.
Starmer Ranaldi Planning and Architecture
Steve Black Construction, Inc.
Stone Age Pavers, Inc.
Summit Electrical Supply
Sunbelt Metals & Mfg., Inc.
Sundance Architectural Products, LLC
Sunshine Roofing and Consulting, LLC
Swell Construction
Synergy Group SE, LLC
T & T Construction of Central Florida
Tatro Construction Co. LLC
Terry’s Electric, Inc.
Tharp Plumbing Systems
The Blue Book of Building & Construction
The Cat Rental Store, A Division of Ring Power
The Evans Group
The Morganti Group, Inc.
The Page Insurance Agency
Tilt Con Corporation
Tri-City Electrical Contractors, Inc.
United Electrical Contractors, Inc.
Vanson Enterprises, Inc.
W.G. Yates & Sons Construction Company
Walker & Company
Walt Disney Imagineering Florida
Waste Management
West Star Interiors, Inc.
Westbrook Service Corporation
WhiteCap Construction Supply of Florida
Wiginton Fire Systems
Willis Construction Consulting, Inc.
Window Interiors
Winter Park Construction
Wood Company, Inc.
ZFI Engineering & Construction, Inc.
FALL LUNCHTIME BARBECUE
Photos by Macbeth Aerial & Commercial Photography
www.macbethaerial.com
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
39
O C TO B E R M E M B E R R E C E P T I O N
www.construction.com
40
BUILDING CENTRAL FLORIDA NOVEMBER 2008 www.abccentralflorida.com
www.hoarllc.com
Photos by Macbeth Aerial & Commercial Photography | www.macbethaerial.com
LETTER FROM NATIONAL ABC
Dear ABC Members, Chapter and National Staff,
This past Tuesday, our country experienced a watershed, historic event. An African American was elected our president, and the way we think about
ourselves and our country has been forever changed. Much has been made about the undeniable importance of this to African Americans, but this
historic event is of great significance to all Americans. The election of Barack Obama as President of the United States through our uniquely American democratic process is a true mark of real change.
I grew up in the South, and while I don’t think of myself as “ancient,” I do remember riding the bus in Danville, Virginia, knowing that the black
folks had to sit in the back of the bus while I sat up front chatting with the driver. I remember the Danville Greyhound bus station with its two ticket
stations, one for whites and one for “colored.” I remember going to my uncle’s house in South Carolina, and stopping at a gas station on the way.
The station had three rest rooms—one for Men, one for Women, and one for “Coloreds.” Never would I have imagined then that my country would
one day elect an African American as president. I am thrilled that these long-institutionalized prejudices have eroded to the point where a majority of
men and women in this great nation of ours -- not just black men and women, but a strong majority -- can freely elect a black man as president.
That being said, our challenge rests not with the man, but with the policies he has advocated for as a U.S. Senator, as well as during his presidential
campaign. For those of us in the merit shop construction industry, the challenges of an Obama presidency will be huge. While a Senator, Obama
accumulated the most liberal voting record in the Senate. And the promises that he made to organized labor during his campaign are a threat to
free enterprise and open competition.
Your leadership at ABC national and I are determined to develop a comprehensive strategy that will allow us to work with the Democratic leadership
without abandoning the principles we hold so dear. This will not be an easy task, but to continue to do business as we have done in the past will do
little more than to ensure that we are completely marginalized in the years ahead.
Early actions in an Obama administration will most likely include the repeal of Executive Order 13202, which bans federal project labor agreements, as well as a push for the inappropriately named Employee Free Choice Act, or EFCA. Many materials have already been developed to assist
you in educating your employees and your publicly elected officials on the folly of this bill, which would eliminate the use of private-ballot elections
in the workplace. I am heartened that the Democrats, while holding a majority of the seats in the Senate, do not have the votes to override a Republican filibuster if they should choose to mount one. Our job will be to ensure that this is the case.
Fireh
Fire
house #1 - City off O
Orl
rland
do
Designed for LEED Certification
There will be opportunities for us to work
together across the aisle on many pressing
issues in the areas of workforce development,
green building, energy-related construction,
infrastructure needs, etc. We will be working
diligently here in Washington to make sure that
your voice and the voices of your employees
are heard with those in power whom we don’t
normally think of as our allies.
In closing, America has just gone through a
major sea change in the shift of power. Some
of that change is heartening. And we will approach the new administration with the hope
that President-elect Obama is genuine when he
says that he will govern from the center. Only
time will tell.
Sincerely,
M. Kirk Pickerel, CAE
President and CEO
Construction Management
Green Building Services
Design-Build
General Contracting
Building Solutions for a Sustainable Future
www.abccentralflorida.com NOVEMBER 2008 BUILDING CENTRAL FLORIDA
41
NEW MEMBERS
All Florida Staffing
David Swann
2111 Garden Street
Titusville, FL 32796
T: (321) 269-6700
F: (321) 269-5599
E: dswann@allfloridastaffing.com
W: www.allfloridastaffing.com
Supplier, Staff Leasing
Bayside Staffing
Renee Rodriguez
P.O. Box 1530
Lutz, FL 33548
T: (813) 948-8157
F: (813) 948-0278
E: reneerodriguez@baysidestaffing.com
Supplier, Staff Leasing
Georgia Mechanical, Inc.
Russell Hendershot
624 Douglas Avenue, Suite 1406
Altamonte Springs, FL 32714
T: (407) 788-7877
F: (407) 788-7259
E: rhendershot@georgiamechanical.com
W: www.georgiamechanical.com
$500,000-$1,000,000
Heating, Ventilating, and Air Conditioning
(HVAC)
Gold Coast Equipment
Joe Fadden
P.O. Box 4938
Ocala, FL 34478
T: (352) 369-5438
F: (352) 732-8906
E: jfadden@gcequipment.com
W: www.gcequipment.com
Supplier, Equipment Rental
ing
& Company, LLC
Harkins Development Corporation
Fred Metz
707 Monroe Road
Sanford, FL 32771
T: (407) 323-9310
F: (407) 323-1993
E: fredm@harkinsdevelopment.com
W: www.harkinsdevelopment.com
$15,000,000-$20,000,000
General Contractor: Industrial & Commercial
Development, Health Care Facilities/Services,
Interior Finish, Tenant Finish, Construction
Manager, Commercial, Design/Build, Pre
Engineered Buildings, Retail, Industrial,
Institutional
“Customer service
is our business”
Think J King & Company for all your interior
and exterior finishing needs
407-891-2221 r fax 407-891-2224
42
BUILDING CENTRAL FLORIDA NOVEMBER 2008
NEW MEMBERS
HD Supply Plumbing
Blake Thomas
3881 Old Winter Garden Road
Orlando, FL 32805
T: (407) 893-9184
F: (866) 843-1290
E: bthomas@hdsupply.com
W: www.hdsupply.com
Supplier, Plumbing Suppliers
Saxonis Painting &
Reconstruction, Inc.
Kay Fitzsimmons
447 Lake Howell Road
Maitland, FL 32751
T: (407) 834-0031
F: (407) 834-3876
E: Business.Development@saxonispainting.com
W: www.saxonispainting.com
$1,000,000-$3,000,000
Painting and Wall Coverings
Drywall, Wall coverings, Paint Removal,
Special Coatings
Winter Park Blue
7HICHPIECESOFTHEPUZZLEISYOURBUSINESSMISSING
0UTALLOFTHEPIECESTOGETHERFORACOMPLETEPICTUREOFYOURBUSINESS-AKE
ACCURATEDECISIONSTOCONTROLYOURCOSTS-AXIMIZEYOURREVENUES3OFTWARE
SOLUTIONSREPRESENTEDBY!LLIANCE3OLUTIONS'ROUPHELPYOURBUSINESSTO
s0ROVIDE!CCURATE%STIMATES
s4RACK0ROJECT#OMMUNICATIONS
s3IMPLIFY#HANGE/RDERS
s#REATE#USTOM2EPORTS%ASILY
s%LIMINATE$UPLICATE$ATA%NTRY
s-ANAGE#LIENT2ELATIONSHIPS
Barry Wright
P.O. Box 940959
Maitland, FL 32794-0959
T: (407) 647-3034
F: (407) 647-3312
E: bwright@wpblue.com
W: www.wpblue.com
Supplier, Copiers & Reproduction Services
If you would like to recommend
someone for membership,
please contact our
membership director,
Cheryl Bovio at cbovio@
abccentralflorida.org
or call her direct
at 407-398-1278
!LLIANCE3OLUTIONS'ROUP
9OUR&INANCIAL/PERATIONS
3OFTWARE3PECIALISTIN&LORIDA
&ORMOREINFORMATIONCONTACT!LLIANCE3OLUTIONS'ROUP
ATORVISITWWWALLIANCESGCOM
!LLIANCE3OLUTIONS'ROUPISAPROUDMEMBEROF!"#
NOVEMBER 2008 BUILDING CENTRAL FLORIDA
43
The short answer is no. Palmer Electric is a full-service electrical
contractor with 56 years of experience. We employ a powerful
workforce that can deliver commercial, residential and multi-family
contracting, as well as 24-hour electrical service and the finest lighting
fixtures available at our Showcase Lighting (showcase-lighting.com)
retail store. So, get plugged-in to Palmer and put us to work on
your next project, no matter what type of wiring you need.
651 Danville Drive, Suite 200
Orlando, FL 32825-6391
Kissimmee
Winter Park
407-846-8873
407-646-8700
www.palmer-electric.com
PRSRT STD
US POSTAGE
PAID
ORLANDO, FL
PERMIT NO. 150