Leadership: Enhancing the OR Nurse Competencies towards Global Proficiency 41st Annual Convention and Scientific Meeting July 5, 2015 Maria Linda G . B uhat, R N, Ed.D. PHC-Asst. Director for Nursing Service Dis clos ure References Department of Health, Philippines (DOH) Patricia Benner. Retrieved from http://www. currentnursing.com/nursing_theory/Patricia • http://www.brainyquote.com/quotes/keywords/ competence.html#ubGCOLcIlDsKUceI.99 Definition of Competencies • The specification of knowledge and skills, and the application of such knowledge and skills, within an occupation or industry level, to the standard of performance required in employment Definition of Competencies • The combination of skills, knowledge attitudes and attributes needed to carry out a task or job to a defined performance standard • The critical characteristics that cause or predict outstanding job performance • Include personal characteristics, motives, self-concept, knowledge, and behavioral skills The competency-based approach to defining performance and development is premised on the use of critical characteristics that predict outstanding job performance – behaviors that are consistently demonstrated at the workplace so that success is assured. Globally • Competency certification is the trend to promote culture of safety Certification • Gain credibility and recognition from colleague, patient and physician • Personally gain confidence in their skill • Knowledgeable of the current standard Asean Qualifications Reference Framework (AQRF) Country (A) 1 2 Qualifications (A) 3 4 5 6 AQRF Country (B) 1 1 2 2 3 3 4 4 5 5 7 6 6 8 7 9 8 7 8 Qualifications (B) LEVEL 6 KNOWLEDGE, SKILLS Graduates at this level will have a broad and coherent knowledge and skills in their field AND VALUES of study for professional work and lifelong learning APPLICATION DEGREE OF INDEPENDENCE Application in professional work in a broad range of discipline and/or for further study Independent and /or in teams of related field QUALIFICATION TYPE Baccalaureate Degree LEVEL 7 KNOWLEDGE, SKILLS Graduates at this level will have advanced knowledge and skills in a specialized or AND VALUES multi-disciplinary field of study for professional practice, self-directed research and/or lifelong learning APPLICATION Applied in professional work that requires leadership and management in a specialized or multi-disciplinary professional work and/or research and/or for further study LEVEL DEGREE OF INDEPENDENCE QUALIFICATION TYPE 7 Independent and or in teams of multidisciplinary Post-Baccalaureate Program The Philippine Qualifications Framework (Approved by the NEDA SDC-Cabinet on May 18, 2012) L8 BASIC ED TESDA L7 HIGHER EDUCATION DOCTORAL AND POST DOCTORAL POST BACCALAUREATE L6 BACCALAUREATE L5 DIPLOMA L4 NC IV L3 NC III L2 G12 NC II 10 NC I L1 Legal Basis: DOH Mandate EO No. 102 s. 1999: “Redirecting the Functions and Operations of the Department of Health” Section 3. Powers and Functions k) Ensure quality of training and health human resource development at all levels of the health care system Rationale • Improve the quality of delivery of health services through an upgrading of competencies of nurses in health facilities • Standardize training programs in clinical and public health nursing areas through a system of competency-based development • Increase employability and opportunities of certified nurses The DOH Nurse Certification Program (DOH-NCP) • Program was launched last November 23, 2012 Objectives: 1.Standardize clinical competencies in various specialty areas 2.Address competency gaps 3.Improve delivery of nursing care Issuances • Department Order No. 2012-0181 “Guidelines on the Department of Health Nurse Certification Program”, dated October 15, 2012 • Department Order No. 2013-0100 “Operational Guidelines on the Implementation of Department of Health Nurse Certification Program (DOH NCP) in Designated Hospitals”, dated July 23, 2013 What DOH-NCP is What DOH-NCP is NOT A DOH- initiated and supervised system of developing and certifying nurses based on a set of standard competencies in specific specialty areas. •Employment •A solution to unemployment •A training program •A Volunteer program •A program for nurse specialist training •A guarantee for local or international employment •An ICN equivalent to nurse specialization A competency-based development program that will address the ‘skills gap’ of nurses DOH Nurse Certification Program Theory CAUSAL • 'Competency gaps' of nurses entering the workforce •Lack of standard competencies as basis for training nurses at the workplace INTERVENTION • Competency based assessment, development and certification of nurses in standard workplace competencies OUTCOME • Improve competencies of nurses in the health facilities •Improve quality of health services delivery •Increase employment opportunities for certified nurses DOH Nurse Certification Program Competency Framework DOH Nurse Certification Program Competency Framework Level 5 Stage 3 of Development, to produce a Nurse with the highest possible level of Competencies in a Specialty Area and in Management Level 4 Certified (through an assessment process of Level 4 competencies) Level 4 Stage 2 of Development, to produce a Nurse with Level 4 Competencies for chosen Specialty and Sub-Specialty Area Level 3 Certified (through an assessment process of Level 3 competencies) Level 3 Stage 1 of Development, to produce a Nurse with the necessary Core (Level 3) Competencies for a particular Specialty Area On entry: Pre-Specialty Training and Assessment Entry-level Competencies (Level 2), with DOH-identified qualifications DOH Nurse Certification Program Level 1 Level 2 Ward & OR nursing I Ward & OR nursing II Public Health Nursing I 0yrs Public Health Nursing II 6mos 12mos Level 3 Level 4 Level 5 Renal I Renal II Renal III Cardio I Cardio II Cardio III Pedia I Pedia II Pedia III PHN III PHN IV PHN V 18mos 21mos • Competency-based development that will be standardized across all DOH hospitals • With level progression: Levels 1-2 – General Nursing; Levels 3-5 – Specialty Nursing • Assessment of competencies is a major part of the implementation • Certification will be based on the competencies demonstrated and applied in the workplace • Creates a pool of DOH-certified nurses • Provides nurses options for different career paths 24mos Competencies are both cumulative and incremental. A higher level of proficiency assumes an individual has gone through and been declared competent in the lower level competencies. “With higher levels of competence, a nurse is expected to be able to synthesize theory with practice, and apply past experiences to actual nursing situations in a holistic manner.” - Benner, Patricia Basic Core Competencies • Safe Quality Nursing Care • Management of Resources and Environment • Health Education • Legal Responsibility • Ethico-Moral Responsibility • Personal and Professional Development Basic Core Competencies • Research • Records Management • Communication • Collaboration and Teamwork • Quality Improvement DOH Additional Basic Core Competencies • Professional/Personal Development • Personal Mastery Sample Competency Profile Competency Area Level 3 (Competent) Level 4 (Proficient) Level 5 (Expert) Level 4 areas + ER, PICU, CCU, MICU, SICU, ER, PICU, CCU, MICU, SICU, Telemetry Unit, OR, CV Lab, CardioManagement Telemetry Unit, OR, CV Lab, Renal responsibilities Cardio-Renal • Safe and Quality Nursing Care • Assessment: History-taking NCCVNL3A01 Obtains a complete and accurate patient history to identify risks, predisposition to and/or actual cardiovascular problems Underpinning NCCVNL3A01 Obtains a complete and accurate patient history to identify risks, predisposition to and/or actual cardiovascular problems NCCVNL4A01 Obtains a complete and accurate patient history to identify impending cardiovascular complications NC CVN – Nurse Certification Cardiovascular Nursing NCCVNL5A01 Develops nurses’ ability in obtaining complete and accurate cardiovascular patient history Self-Assessment Tool Assessment Plan Sample Assessment Guide Checklist for Assessors Competency-based Assessment and Certification 1. Application and self assessment 1. 2. 3. Choose a specialty area Go to: www.hhrdb.doh.gov.ph/ncp and download the self-assessment tool Do a self-assessment and determine if you have the competencies or not 2. Validation (by immediate supervisor) 3. Assessment If you feel that you still have “gaps” in your competencies, contact the designated hospital and get advise on the available modules that you can take and the schedule of enrolment. Feedback “competent” Certification If you are confident that you have all the competencies on a particular Level, prepare the following: 1) accomplished Application Form- downloaded from the website, 2) Portfolio of evidence of your competencies. Then contact the designated hospital to get a schedule for Assessment. Competency - based learning “not yet interventions competent” Reassessment DOH Nurse Certification Program Offerings Level 1 and 2 Level 3 to Level 5 Renal Nursing Ward & OR Nursing Cardiovascular Nursing Pediatric Nursing Mental Health Nursing Orthopedic and Rehabilitation Nursing Public Health Nursing Infectious Disease Nursing Maternal and Child Nursing Emergency and Trauma Nursing Operating Room Nursing Public Health Nursing Standard Learning Modules under DOH-NCP CARDIOVASCULAR NURSING CVN Level 3 CVN Level 4 CVN Level 5 INFECTIOUS DISEAS NURSING INF Level 3 INF Level 4 INF Level 5 MATERNAL AND CHILD NURSING MCN Level 3 MCN Level 4 MCN Level 5 MENTAL HEALTH NURSING MHN Level 3 MHN Level 4 MHN Level 5 PEDIATRIC NURSING PED Level 3 PED Level 4 PED Level 5 PULMONARY NURSING PUL Level 3 PUL Level 4 PUL Level 5 ORTHOPEDIC AND REHABILITATION NURSING ORB Level 3 ORB Level 4 ORB Level 5 RENAL NURSING TRAUMA NURSING REN Level 3 TRA Level 3 TRA Level 4 TRA Level 5 REN Level 4 REN Level 5 OPERATING ROOM NURSING Levels 1-5 WARD NURSING Levels 1-2 *each level of specialty area is composed of several modules PUBLIC HEALTH NURSING Levels 1-5 DOH-NCP Providers (as of Nov 2012) HOSPITAL LEARNING INTERVENTIONS 1. Philippine Heart Center Cardiovascular Nursing Level III-V, all modules 2. National Kidney and Transplant Institute Renal Nursing Level III-V, all modules 3. Lung Center of the Philippines Pulmonary Nursing Level III-V, all modules 4. National Children’s Hospital Pediatric Nursing Level III-V, all modules 5. Philippine Children’s Medical Center Pediatric Nursing Level III-V, all modules 6. National Center for Mental Health Mental Health Nursing Level III-V, all modules 7. Philippine Orthopedic Center Orthopedic and Rehabilitation Nursing Level III-V, all modules 8. Dr. Jose Fabella Memorial Hospital Maternal and Child Nursing Level III-V, all modules 9. San Lazaro Hospital Infectious Disease Nursing Level III-V, all modules 10. East Avenue Medical Center ER/Trauma Nursing Level III-V, all modules Operating Room Nursing National Kidney and Transplant Institute Philippine Heart Center Level Level III Course Title/ Learning Intervention Modules Competency Development in Perioperative Nursing 5 Duration 640 hours Anesthesia Care Nursing East Avenue Medical Center Jose Reyes Memorial Medical Center Lung Center of the Philppines Philippine Heart Center Quirino Memorial Medical Center Level Level III Course Title/ Learning Intervention Competency Development in Anesthesia Care Nursing Modules 5 Duration 640 hours Implementing Structure DOH HHRDB Over-all program mgt and supervision Formulates policies & guidelines DOH Nurse Certification Program Committee Supervises activities of 3 subcommittees and program implementation SUBCOMMITTEES Assessment and Certification Maintains pool of assessors Processes applications for assessment Supervises assessments Safeguards integrity of certifying body Learning and Development Sets standards for LD interventions in accredited facilities Develops, implements and regularly reviews modules per level Monitors conduct of LD interventions by level and specialty Accreditation Sets standards for accreditation of facilities as providers Reviews policies and quality standards for accreditation Monitors facilities SAFETY INDEX 2013 2014 PERCENTAGE DIFFERENCE Medication Error 6 2 -66.67% Fall 3 0 -100.00% Procedural Error 6 10 66.67% Communication 8 4 50.00% Note: An increase in the procedural error was contributed by some factors from other discipline. PERFORMANCE RATING Outstanding Very Satisfactory Satisfactory *Unsatisfactory (*Note: Non certified or probitionary) 2013 2014 % 0 62 38.51% 154 99 61.49% 0 0 0 154 161 Who can apply? • PRC- licensed nurses • Foreign nurses with Special Temporary Permit from PRC Challenges • Global proficiency – Leadership • Transformational Leadership • Create a comprehensive and effective plan “No human being will work hard at anything unless they believe that they are working for competence.” -William Glasser