Car Select - Global Learning Center

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Advanced Worldspan
Car Select
Lesson:
Car Select
General Description
This lesson covers the Worldspan Car Select system. Car Select stores car
availability, rates, rules, and detailed policy information for more than 40 car
companies worldwide.
Some car companies offer AccessPlus capabilities. These vehicle displays are
processed directly from the car company's database. Instant confirmation and rate
verification are received with each AccessPlus transaction.
Objectives
At the end of this lesson, you will be able to
•
•
•
•
•
•
•
Determine car company codes
Find car locations
Locate car associate GRS pages and obtain individual information
Display car availability with continuation entries
Sell car segments with options
Access and interpret car rules and details
Modify and cancel a confirmed car segment
Topics Covered
These topics are covered:
Car Select
General Description
Objectives
Topics Covered
Car Codes
Car Rental Locations
Car Select Associates and GRS
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Associate Marketplace
Car Reference Guide
Integrated Availability
AccessPlus - Direct Access Availability
Car Availability Continuation Entries
Modify Car Availability Display
Car Source
RC-BEST for Car Source
Car Availability from a PNR
Car Default Record
Car Rule Display
Car Detail Display
Car Options
Steps To Sell
Car Select Sell from Availability
Direct Sell
Memo Confirm
Direct Sell Memo Confirm
Modify/Cancel Car Segments
Car Codes
All car rental companies have a 2 character code. To encode a car company, enter
CRC followed by the name of the car company. To decode a car company, enter
CRC followed by the 2 character code.
Activity: Car Codes
Access HELP CARS and review the car index.
HELP CARS
COMPARISON
APOLLO:
SABRE:
SYSTEMONE:
HELP CAR
F*FOX/CAR
HELP CAR
1. Move down and access CODES.
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Car Select
HELP CRCODE
2. Access HELP CRC for encode and decode entries.
HELP CRC
3. Encode the car company name Alamo.
CRCALAMO
4. Decode car company ZD.
CRCZD
LOCKED indicates whether availability displays are inhibited while
rates are being updated.
Question/Answer
Q: What is the car company code for Enterprise?
A: ET
Q: What car company is ZT?
A: Thrifty
Car Rental Locations
Car Select assumes car rental pick-up and drop-off points are airport locations.
This topic teaches how to access car rental location codes.
Activity: Car Rental Locations
1. Access HELP CARS and review the index.
HELP CARS
2. Move down and tab to HELP CRL. Review the entries to request a list of
locations.
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HELP CRL
1. Request a list of car rental locations in Atlanta. Review the display.
CRLATL
The location codes in the LOC column are defined in the location table
of the Car Reference Guide (CRG/L).
2. Access CRG/L and review the rental location codes.
CRG/L
3. Switch to the opposite window and request a list of locations for
Enterprise in Atlanta.
<F8>
CRLATL/CET
The option to request a specific location is /L followed by the location
code.
4. Request a list of car rental locations for Enterprise north of Atlanta.
CRLATL/CET/LN
Car Select Associates and GRS
A list of Worldspan car associates and specific information about each associate
can be retrieved, providing the car associate is a participant in the Worldspan
system.
Activity: Car Select Associates
1. Access HELP CRLIST for a list of Car Select associates.
HELP CRLIST
2. Tab to Avis and access their GRS page.
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G/CAR/ZIZ
Avis provides the capability to access car information in Worldspan.
Each participating vendor in Worldspan maintains their own GRS pages.
Information in the car associate’s GRS is organized by keywords shown
to the left. To the right is an explanation of the keyword and the page
number where the information is located.
3. Access Avis Car Source information.
G/P68
Car Source is discussed in further detail later in this lesson.
4. Enter G/P1 to redisplay the index page for a car associate.
G/P1
Question/Answer
Q:
A:
What entry accesses Hertz’ GRS page?
G/CAR/ZEZ
Q:
A:
What entry accesses AAA information for Hertz?
G/P57
Q:
A:
What entry accesses U.S. AAA discounts for Hertz?
G/L39
Associate Marketplace
Worldspan associates have a GRS news page similar to GDAY. It contains an
index of associates that have new information. Tabs are provided for easy access.
Associates maintain updates to their GRS page.
Activity: Associate Marketplace
1. Access the associate marketplace for today.
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GAMP + <F6>
2. New car and hotel associate information is found on the index.
Car Reference Guide
The Car Reference Guide is a set of tables that explain the vehicle type, rental
location, rate plans, and rate category used in Car Select. Car Select uses a number
of codes in availability requests, displays, and sell entries.
Activity: Car Reference Guide
1. Access HELP CRG and review the car reference guide index.
HELP CRG
2. Access the car rental location code table.
CRG/L
Car associates have the option of storing information under any or all of
these rental location codes.
3. Redisplay HELP CRG.
GR
4. Access and review the acceptable rate categories.
CRG/C
Car Select has 13 rate categories. If a rate is not specified, Car Select
displays the standard and promotional rate. The codes in this table are
used in the availability request to view rates for these categories.
5. Redisplay HELP CRG.
GR
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Car Select
6. Access and review the acceptable rate plans. Within each rate category,
car associates can load one or more rate plans.
CRG/P
Worldspan assumes the daily rate plan. Rate plan codes can be used in
the availability request to specify other rate plans (e.g., weekly, PX or
weekend, PW).
7. Redisplay HELP CRG.
GR
8. Access and review the vehicle type table.
CRG/V
The vehicle type table is the car industry standard for car types. Vehicle
codes are created by selecting a character from each column. For
example, the code for a mini-van with automatic transmission and air
conditioning is MVAR.
The CLASS column refers to the size of the car. The TYPE column
describes the vehicle.
The table can be displayed at any time by entering CRG/V or using the
tab prompts in the availability display. CRG/V followed by the car code
can be used to decode the car type.
9. Decode the car code VSBAR.
CRG/VSBAR
RESPONSE: SBAR - STANDARD 2
DOOR CAR AUTOMATIC AIR
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Question/Answer
Q:
A:
What is the code for a standard car, automatic, with air?
SCAR
Q:
A:
What is the code for an economy car, 2 door, manual, with air?
EBMR
Integrated Availability
Integrated car availability consists of three levels of participation. Each participant
has an identifier that precedes the associate chain code in availability.
Car availability displays remain active after the PNR is ended, queued, or ignored.
Only a new initial car entry ignores the display. Cars can be requested 343 days in
advance. Arrival and drop times are mandatory.
An integrated car availability display consists of Car Source, AccessPlus, and nonAccessPlus associates.
• AccessPlus
• Non - AccessPlus
• Car Source
identified by a dollar sign ($)
identified by a blank
identified by an end item (#)
Activity: Car Availability
1. Access HELP CRA and review the car availability entries.
HELP CRA
2. Switch to the opposite window.
<F8>
3. Access HELP CROPT and review the more commonly used options.
HELP CROPT
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4. Request car availability for St. Louis airport, arriving the 27th of next
month at 8AM and returning the 30th of next month at 4PM.
CRASTL27MMM30MMM/ARR-8A/DT-4P
If a car associate is not included in the availability request, an integrated
availability display is returned with all available associates displayed.
5. Switch to the opposite window.
<F8>
6. Access INFO CRA and review the fields for car availability.
INFO CRA
(a)
(b)
(c)
** MoneySaver **
STAND/PROMO
(d)
(e)
STL AIRPORT
27JAN-TH-8A/30JAN-SU-1P
(f) USD
(g)(h) (i)
(j)
(k)
(l)
(m)
(n)
(o)
LN CO CODE
LOCATION
A
DAILY
FREE
CHARGE RATECD
01$ET ECAR ENTERPRISE IN S
25.95 G
UNL
-D3A
02$AL EXAR INTERNATIONAL S
25.99 G
UNL
-T8MA
03$ET CCAR ENTERPRISE IN S
27.95 G
UNL
-D3A
04$ET ICAR ENTERPRISE IN S
31.95 G
UNL
-D3A
05$ET SCAR ENTERPRISE IN S
35.95 G
UNL
-D3A
06$ET FCAR ENTERPRISE IN S
37.95 G
UNL
-D3A
07$ZR ECAR LAMBERT-ST.LOU S
39.89 G
UNL
-DLY00
08$AL EDAR INTERNATIONAL S
39.99 G
UNL
-T8MA
09$AL ECAR INTERNATIONAL S
39.99 G
UNL
-T8MA
(p)
>CRR(--RULES
>CRD(--DETAILS
>CRA/V (VEHICLE CODES
Car Availability Display Explanation
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a
• If a specific car company is not
requested, this area is blank.
• If a car company is specified the $
precedes the associate code and name.
• If multiple car companies are
requested (maximum of 3) the car
company codes display in the upper
left corner.
• If a change symbol displays after one
or more of the car companies, it
indicates the car company does not
exist at the location requested.
MoneySaver general availability displays
the available rates for the location, dates,
and vehicles requested, in lowest to
highest order.
Indicates MoneySaver availability,
compares the standard and promotional
daily rate plans, and displays the rates
from lowest to highest.
b
MoneySaver
c
STAND/PROMO
d
e
XXX AIRPORT
Requested city or airport code
PICK-UP/DROP-OFF The pick-up and drop-off dates vary
according to the information requested.
DATES WITH
ARRIVAL/DROP
TIME
f
USD
The currency code of the rates displayed.
Rates are displayed in the currency of the
CRT location.
g
LN
h
CO
The line numbers for the availability
display.
The car associate chain code.
• The $ indicates an AccessPlus
participant.
• The # indicates Car Source.
i
CODE
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The standard industry code for the vehicle
type.
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j
LOCATION
The location of the vehicle and rate
displayed.
The availability status of the vehicle type.
S Available
N Available to sell but must be
requested and verified with the car
associate.
k
A
l
DAILY
• The system assumes a daily standard
or promotional rate. However, if the
date range is 5-27 days the system
assumes a weekly rate unless a
different plan is requested. If the date
range is 28 days or more the system
assumes a monthly rate unless a
different plan is requested.
• Daily and weekend rates are stored as
a per day amount.
• Weekly and monthly rates are stored
as a total rate for the minimum rental
period.
• Rates are either guaranteed (G) or
quoted (Q). If guaranteed, the car
associate honors the rate in
Worldspan. If quoted, the rate is
subject to change.
m
FREE
n
CHARGE
o
RATECD
• The mileage allotment column.
• UNL indicates unlimited free mileage.
• If free mileage does not apply, two
dashes (--) appear in the column.
Indicates the charge per mile above the
free mileage allotment. Unlimited
mileage is indicated by two dashes (--).
Rate code used by the car associate.
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p
>CRR (--RULES
>CRD (--DETAILS
>CRA/V (VEHICLE
CODES
Car rules
Car detail
Vehicle type table
7. Request the same availability and include Alamo as the preferred car
company.
CRASTL27MMM30MMM/ARR-8A/DT4P/CAL
Alamo displays in the upper left corner.
AccessPlus - Direct Access Availability
Direct Access availability includes AccessPlus and Car Source
participants when availability is requested using the /AP-D option.
AccessPlus availability is displayed from the Worldspan database. The sell entry
is sent to the AccessPlus associate’s system. The rate is verified and a
confirmation number is returned before end transaction. An AccessPlus indicator
($XX$) is returned and appended to the car segment.
An AccessPlus booking requires a name (/N-), arrival time (/ARR-), and a drop
time (/DT-). These items are assumed from PNR segments or manually entered if
the PNR does not contain an itinerary.
An AccessPlus booking can include up to four options in the availability entry.
You can request an intermediate size car and larger sized vehicles, air
conditioning, and automatic shift with the entry /VICAR*.
If the communications link is down, the response is: LINK UNAVAILABLE. The
sell entry is then edited and sold through the Worldspan car database.
Activity: AccessPlus Availability
1. Access HELP AP CR ENTRY and review AccessPlus car entries.
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HELP AP CR ENTRY
2. Request car availability in Seattle arriving the 12th of next month at 4PM
and returning the 14th of next month at 4PM. Use the option /AP-D.
CRASEA12MMM14MMM/ARR-4P/DT4P/AP-D
3. Request car availability in Denver the 7th of next month at 1pm for an
intermediate size car or larger, returning the 9th at 1 pm with the option
AP-D.
CRADEN07MMM09MMM/ARR-1P/DT1P/AP-D/VICAR*
4. Enter CRAD to move down in a car availability display.
CRAD
Car Source and AccessPlus associates display.
Car Availability Continuation Entries
Car Select availability continuation entries allow the capability for
secondary display or redisplay entries after the initial car availability
display.
Car Select Availability Continuation Entries
CRAD
CRAU
CRAT
CRA*
CRAR
CRAL
move down
move up
move to the top
redisplays the previous car availability display
moves right (only applicable to Car Source specific)
moves left (only applicable to Car Source specific)
Activity: Continuation Entries
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1. Access HELP CRAC and review Car Select continuation entries.
HELP CRAC
2. Switch to the opposite window.
<F8>
3. Redisplay the car availability display.
CRA*
4. Move down in the car display.
CRAD
5. Move up in the availability display.
CRAU
Modify Car Availability Display
After the initial request, options can be used as shortcut entries to further
customize an availability display.
Activity: Modify Car Availability Display
1. Redisplay the last car availability display.
CRA*
The option CRA/ can be used with options.
2. Request specific availability for Enterprise.
CRA/CET
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The car company code appears in the upper left corner of the display
when specific availability is requested. This area is blank in a general
availability display.
3. Return to the general availability display.
CRAG
The entry changes the availability display from specific car availability
to general availability for all companies.
4. Tab to the vehicle type table.
CRA/V ( VEHICLE CODES
5. Tab to and access the vehicle type availability. Request a standard
convertible car with automatic transmission and air conditioning.
Review the availability display emphasizing the vehicle code.
CRA-V(STAR
6. Request availability for mini-vans with automatic transmission and air
conditioning.
CRA/VMVAR
7. Return to general availability.
CRAG
Activity: CAR Script
1. Book a car using the script. Select the tools tab from the top (black)
toolbar.
CLICK TOOLS
2. Select the book tab from the middle of the window on the right of the
display.
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CLICK BOOK
3. Select the car script.
CLICK CAR
4. Tab to the rental code field then enter BOS.
<TAB>
BOS
CLICK OK
5. Tab and enter the 15th of next month as the pick-up date, arrival time
10A, return date of the 17th, and drop off time 4P.
15MMM
10A
17MMM
4P
6. Click the down arrow on the first box and select city.
SELECT CITY
7. Click the down arrow on the All Vehicles Codes line, select an
intermediate car, and click OK.
SELECT INTERMEDIATE
CLICK OK
Response
CRABOS15MAR17MAR/ARR-10A/DT-4P/VICAR/PD/LC
Review the response with the class and the availability display.
8. Select Sell From Availability from the Car Availability box and click OK.
SELECT SELL FROM AVAILABILITY
CLICK OK
The Which Line? box displays and a line number would be entered.
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9. Click Exit.
CLICK EXIT
Car Source
Car Source provides a direct connection to the database of the
participating car associate. Availability requests are processed and
returned directly from the car associate’s system.
If a specific Car Source availability is requested, associates have the
ability to return a rate plan that is different from the one requested
(i.e., a daily rate is requested for a 7 day rental and the associate
returns a weekly rate because it is a better rate).
Car Source availability can be requested using the option /AP-S or the
Car Source indicator CRA#.
Activity: Car Source
1. Access HELP CSOURCE AVAIL and review the Car Source availability
entries.
HELP CSOURCE AVAIL
2. Switch to the opposite window.
<F8>
3. Request availability in San Francisco arriving the 15th of next month at
1PM, returning the 18th of next month at 10AM using the option /AP-S.
CRASFO15MMM18MMM/ARR-1P/DT10A/AP-S
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4. Switch to the opposite window and request the same availability using
the # indicator.
<F8>
CRA#SFO15MMM18MMM/ARR-1P/DT10A
The availability displays are the same. Car availability can also be
requested by a specific Car Source associate.
5. Request availability in San Francisco arriving the 15th of next month at
1PM, returning the 18th of next month at 10AM for Avis.
CRASFO15MMM18MMM/ARR-1P/DT10A/CZI
Avis displays on the first line and Source availability on the second line.
RC-BEST for Car Source
The rate code /RC-BEST ensures the best rate when processing via Car
Source. The best rate is determined by looking at the vehicle type and
checking, the vehicle status, rules, rate levels, comparing standard and
promotional rate categories, and daily, weekly, weekend, and monthly rate
plans.
Car Availability from a PNR
Car availability can be accessed from a flight segment in a PNR. The arrival date
and city in the flight segment are assumed. The arrival time is determined from the
flight segment and the drop time and location are determined from the following
segment.
If a segment does not follow, the pickup location is assumed to be the drop
location and a drop time must be manually added.
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The system edits the arrival and drop time against the hours of operation and the
earliest/latest pick up time listed in the car rule.
Activity: Car availability from a PNR
1. Request car availability for segment 1.
CRAS1
The rates are listed from lowest to highest. The return date and drop
time are assumed because there is a continuing flight segment. The drop
time is inserted to reflect one hour prior to departure of the next flight
segment.
2. Request an intermediate size car for segment 2.
CRAS2/VICAR
3. Request a full size car for segment 3.
CRAS3/VFCAR
RESPONSE: /DT- REQUIRED
A drop time is required because there is no continuing flight.
4. Use input recall and request a full size car for segment 3 with a drop
time of 5PM.
<F5>
/DT-5P
The system assumes a 24 hour return because a date was not entered.
Car Default Record
The Car Default Record allows an agency and/or an agent to customize car
availability displays with selected options and information. The selections stored
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in the template are bypassed when the corresponding car option is included in the
availability request.
Activity: Car Default Record
1. Access HELP CDR and review the formats for the car default record.
HELP CDR
2. Display your agent record.
CR/A1
Throughout the template Y means yes and N means no. To change these
fields, type over the letter within the parentheses.
Car Default Record Sample
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
CAR AVAILABILITY/SELL DEFAULTS
>CR/A1
SID(1ZA)
SINE(A1)
/DT-(N)TIME(
)
/ARR-(N)TIME(
)
TODAYS DATE(N) LINK ASSOCIATES(N)
/BS-(9926214
SS ONLY(N)
TERMINAL LOC ONLY(N) ABBREVIATED DISPLAY(N) UNL MILEAGE ONLY(N)
DISPLAY NAMES TERMINAL/OFF TERMINAL INSTEAD OF ADDRESS(N)
CAR COMPANY CODES (AL)-(ZI)-(ZE)
GUARANTEED RATES ONLY(N)
DISPLAY **MoneySaver/Car Source**HEADER(Y)
SPECIFIC CATEGORY(N)IF YES INPUT ONE CHARACTER CATEGORY CODE( )
DISPLAY TABS (Y) IF YES CHOOSE ONE OF THE FOLLOWING OPTIONS:
OPTION 1: DISPLAY TABS CRAR CRAD CRAU CRR CRD
OPTION 2: DISPLAY TABS CRAR CRR CRD CRA/V
ENTER 1 OR 2(2)
>
Car Default Record Explanation
Label Identifier
Description
Error responses and update messages
appear here.
Example: /DT- ( ) Must be Y or N)
a
b
>CR/A1
Used when processing the template.
c
• SID
• SINE
• /DT-( ) TIME
• Subscriber ID (e.g., 1ZA)
• Agent Sine (e.g., A1)
• Specific drop time option (Y/N)
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Label
Identifier
Description
• /ARR-( ) TIME
• Specific arrival time option (Y/N)
• TODAYS DATE ( )
• SS
• Availability date option for current
date (Y/N)
• This option will apply the /AP-D
option for AccessPlus/SOURCE only
if updated with (d).
• The /AP-S option will display
SOURCE only if updated with (s). If
left blank or updated with (n) all
available associates will display.
• Booking Source option. Enter
IATA/ARC number (e.g., 9926214)
• Status code option.
e
• TERMINAL LOC
ONLY ( )
• ABBREVIATED
DISPLAY ( )
• UNL MILEAGE
ONLY ( )
• Display only terminal locations
(Y/N)
• Show lowest vehicle in each class
(Y/N)
• Display only unlimited mileage
options (Y/N)
f
Show only terminal or off terminal
DISPLAY NAMES
under LOCATION in availability
TERMINAL/OFF
TERMINAL INSTEAD rather than address (Y/N).
OF ADDRESS
g
• CAR COMPANY
CODES ( )-( )-( )
d
• LINK
ASSOCIATES ( )
• /BS-( )
h
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• GUARANTEE
RATES ONLY ( )
• Chain option to specify up to three
car associates in availability (e.g.,
AL, ZI, ZE). If AccessPlus (Y),
only AccessPlus associates can be
added to this field.
• Request only vehicle/rates having
guarantee rates (Y/N)
• RATE CODE IN
DISPLAY
• Option to show rate code(s) in
availability display (Y/N)
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Label
Identifier
Description
• DISPLAY
**MoneySave/Car
Sourcer** HEADER
• Option to remove or display header
to show additional lines of
availability (Y/N)
i
• SPECIFIC
CATEGORY ( )
j
• DISPLAY TABS ( )
IF YES CHOOSE
ONE OF THE
FOLLOWING
OPTIONS:
• OPTION 1:
DISPLAY TABS
CRAR CRAD
CRAU CRR CRD
• OPTION 2:
DISPLAY TABS
CRAR CRR CRD
CRA/V ENTER 1
OR 2 ( )
• Designates category code to show
only vehicles/rates for that category
in availability (Y/N).
• IF YES INPUT ONE • If Y is specified enter the one
character category code (e.g., L)
CHARACTER
CATEGORY CODE
()
Option to customize or remove tab
prompts from the availability
display (Y/N).
If Y is input, specify option 1 or 2
If N is input, the prompt line at the
bottom of the display is removed
and another line of vehicles/rates
appears
The car default record for bridged/branch locations can be displayed and
copied; however, it cannot be updated. If you display the car default
record for another agent, you can copy it but you cannot update it.
Car Rule Display
A car rule display contains rules and information concerning rates, guarantees,
pick-up, and return times. Rules are based on the pick-up date only. The rule in
effect on the day of pick-up governs the entire rental period.
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To display rules from availability, tab to >CRR(--RULES at the bottom of the
display. Overlay the dashes (--) with the appropriate line number and enter. Rules
can also be accessed by entering CRR followed by the desired line number.
Car rules can be displayed from a PNR segment; however, it is not applicable to
AccessPlus vendors.
Activity: Car Rule Display
Access HELP CRR and review the formats for car rule displays.
HELP CRR
1. Switch to the opposite window.
<F8>
2. Redisplay the last car availability display.
CRA*
3. Tab to CRR and enter 1 to view the car rules for line 1.
CRR01
Car Detail Display
The car detail display contains information regarding a particular car company
location.
To display details from availability, tab to >CRD(--DETAILS at the bottom of the
display. Overlay the dashes (--) with the appropriate line number and enter. Car
detail can also be retrieved by entering CRD followed by the desired line number.
Activity: Car Detail Display
1.Access HELP CRD and review formats for car detail.
HELP CRD
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2.Switch to the opposite window.
<F8>
3. Redisplay the last car availability display.
CRA*
4. Access car details for line 2.
CRD02
5. Tab to CRD*AGE and review the age restrictions.
CRD*AGE
If a car detail keyword is known, a detail topic can be displayed from
availability.
Enter CRD*INS and review the insurance policy.
CRD*INS
6. Details can be displayed for a specific company in a specific city.
Access the details for Avis in San Francisco.
CRDSFO/CZI
Details can be displayed by the location code (i.e.,
CRDSFO/CET/LT001).
Car Options
Several options can be added to a car availability, sell, or modify entry. Options
can be input in any order after the required information, date and city pair, and are
separated with a slash (/).
Activity: Car Options
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1. Access HELP CROPT and review the car options.
HELP CROPT
2. Switch to the opposite window.
<F8>
3. Request car availability in New Orleans for the 5th of next month
arriving 9AM and returning at 5PM the 12th of next month for a
compact car.
CRAMSY5MMM12MMM/ARR-9A/DT5P/VCCAR
Daily rates are displayed.
4. Request the same availability and add a weekly rate plan code.
<F5>
CRAMSY5MMM12MMM/ARR-9A/DT5P/VCCAR/PX
Input Recall can be used. Weekly rates are displayed under the weekly
column on the third line of the availability display.
Steps To Sell
There are two ways to sell a car in Worldspan.
• From an availability display
• A Direct Sell entry
Selling a car from availability is a two-step process when searching for a rate.
1. Request car availability
2. Sell by line number in the availability display
Activity: Steps to Sell
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Car Select
Advanced Worldspan
Access HELP CBOOK and review the two step process to sell a car.
HELP CBOOK
Car Select Sell from Availability
If availability is displayed, a car can be sold from the display. It is not necessary to
re-enter the arrival and drop times because the times were mandatory to display
availability.
Most options included in the availability entry are carried over to the sell entry.
Other options can be added to the sell entry, if needed.
AccessPlus associates require a name field in the sell entry if it is not present in the
PNR.
Sell Entries
CR01
CR02/NM-DEAN LUCY
Activity: Car Select Sell Entries
1. Request car availability in MSP the 17th of next month for 6PM pick-up,
returning the 19th of next month at 1PM for an intermediate size car.
CRAMSP17MMM19MMM/ARR-6P/DT1P/VICAR
2. Sell a Car Source participant, indicated by an #, and add your name to the
PNR.
CRXX/NM-LAST NAME FIRST NAME
(XX = LINE NUMBER)
QQCOMPARISON
Page 10-26
APOLLO:
0A2
SABRE:
0C1
SYSTEMONE: CS1A
11/01
Advanced Worldspan
Car Select
Review car option fields /BS-, /RG-, /LT, and any other applicable
fields.
1. Ignore the PNR.
I
2. Redisplay the last car availability display.
CRA*
3. Sell an AccessPlus participant, preferably ZT, and add your name.
CRXX/NM-LAST FIRST
(XX = LINE NUMBER)
4. Review the car option fields.
5. Ignore the PNR
I
Direct Sell
A Direct Sell entry sells a vehicle without first displaying availability.
Direct Sell can be used when the car company and vehicle type are
known. When a Direct Sell entry is made without specifying a rate
plan, the default is the best rate available for the vehicle type
requested.
Direct Sell can also be sold from an itinerary segment in a PNR.
Activity: Direct Sell Entry
CRN23OCT26OCTLAX/CZT/VICAR/ARR9A/DT-4P/NM-
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Car Select
Advanced Worldspan
Activity: Direct Sell Exercise
1. Access HELP CRN and review the Direct Sell entries.
HELP CRN
2. Switch to the opposite window.
<F8>
3. Direct Sell a car using the format on the board. Add your name as the
passenger.
CRN23MMM26MMMLAX/CZT/VICAR/A
RR-9A/DT-4P/NM-LAST FIRST
4. Complete the mandatory fields of the PNR.
-LAST/FIRST
9*XXX-XXX-XXXX-H
7T/
5. End the PNR.
E
Memo Confirm
Memo segments (MK) should be used to add a car segment booked directly with
the car company into a PNR. A memo segment can be entered into a PNR:
• From An Availability Display
• From An Itinerary Segment
• From A Direct Sell Entry
Confirm a car segment from an availability display.
CR04@MK/CF-123456
Page 10-28
11/01
Advanced Worldspan
Car Select
Activity: Memo Confirm from Availability
1. Access HELP CRMK and review the entries to memo confirm a car
segment.
HELP CRMK
2. Request car availability in LAX for the 19th of next month arriving 1PM
and returning the 21st of next month drop time 4PM for an ICAR.
CRALAX19MAR21MAR/VICAR/ARR1P/DT-4P
3. Memo confirm an AccessPlus vehicle ($) and add confirmation number
123456.
CRXX@MK/CF-123456
(XX = LINE NUMBER)
The entry memo confirms the vehicle from car availability and adds the
confirmation number to the car segment. A booking message does not
transmit to the car associate.
Car segments sold with the MK status code do not include a rate. If a
rate is needed, it must be added with the rate override (/RT-) option.
4. Redisplay the PNR.
*R
5. Ignore the PNR
I
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Car Select
Advanced Worldspan
Direct Sell Memo Confirm
A car segment can also be memo confirmed from a PNR using a Direct Sell entry.
The segment is placed in the proper order within the PNR and the arrival and
departure information is pulled from the PNR segments. Any other information
required in the segment, such as the rate or frequent flyer number, must be added
manually.
Direct Sell Memo Confirm
CRNS5@MK/CZD/VICAR/RT-USD3499DY
Modify/Cancel Car Segments
Car segments booked through Worldspan can be canceled and/or changed.
Activity: Modify/Cancel Car Segments
1. Access HELP CR@ and review car modification entries.
HELP CR@
2. Display your car PNR.
*LAST NAME
3. Modify the car dates for pick-up the 25th of next month and return the 28th
of next month.
CR@1/D25MMM28MMM
1. End and redisplay the PNR.
ER
2. Access HELP CRX and review car cancellation entries.
HELP CRX
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11/01
Advanced Worldspan
Car Select
3. Cancel segment 1 and end transaction.
X1
E OR <F10>
XI can also be used because only one segment is booked in the PNR.
11/01
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