ORGANISATION AND
MANAGEMENT
Textbook, Chapter 7 [pg 77-91]
Name: …………………………………………………
Class: …………
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 1 Learning outcomes:
• Draw, interpret and explain simple hierarchical structures: span of control,
hierarchy, chain of command and delegation.
• Identify roles, responsibilities and inter-relationships between people in
organisations.
• Identify the role of management: planning, organising, co-ordinating and
controlling.
• Explain the importance of delegation: trust versus control.
• Identify features of the main leadership styles: autocractic, democractic
and laissez-faire.
• Recommend and justify an appropriate leadership style in a given
circumstances.
• Discuss the roles of trade union in a company.
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 2 What Is Organisational Structure?
Draw your school Organisational Chart
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 3 Organisational Chart
Advantages of an organisation chart:
1. It shows how everybody is _______ together in the organisation.
Employees communicate using different channels with m_________ and
i____________.
2. All employees can see their p_________ in the organisation.
They can identify who they are a___________ to and who they have
a_________ over.
3. It shows linked and relationship between different d____________ in the
organisation.
4. It gives a sense of b__________ to the employees. This is because
everyone is in a department.
Definitions to learn:
Organisational structure_______________________________________
___________________________________________________________
Chain of command ___________________________________________
__________________________________________________________
__________________________________________________________
Span of control______________________________________________
__________________________________________________________
__________________________________________________________
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 4 Chain Of Command And Span Of Control
Company A: Tall structure & Long chain of command
Company B: Wide structure & Short chain of command
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 5 Advantages of short chains of command:
1)_____________________________________________________________
2)_____________________________________________________________
3)_____________________________________________________________
Roles, Responsibilities and Inter-relationships Between
People In Organisations
Definitions to learn:
Line managers___________________________________________________
_______________________________________________________________
Staff managers___________________________________________________
_______________________________________________________________
The role of management
1) P_____________
2) O ____________
3) C_____________
4) C_____________
5) C_____________
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 6 Delegations
Delegation is_____________________________________________________
Advantages of delegation for the
Advantages of delegation for the
manager
subordinate
Why might a manager not delegate?
1) __________________________________________________________
2) __________________________________________________________
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 7 Leadership
a)Autocractic leadership:__________________________________________
Advantage: ______________________________________________________
Explanation:_____________________________________________________
_______________________________________________________________
Disadvantage: ___________________________________________________
Explanation:_____________________________________________________
_______________________________________________________________
b) Laissez faire leadership:
_______________________________________________________________
Advantage: ______________________________________________________
Explanation:_____________________________________________________
_______________________________________________________________
Disadvantage: ___________________________________________________
Explanation:_____________________________________________________
_______________________________________________________________
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 8 b) Democractic leadership:
_______________________________________________________________
Advantage: ______________________________________________________
Explanation:_____________________________________________________
_______________________________________________________________
Disadvantage: ___________________________________________________
Explanation:_____________________________________________________
_______________________________________________________________
Formal and informal groups
a) Formal group:
_______________________________________________________________
b) Informal group:
_______________________________________________________________
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 9 TRADE UNIONS
Definition for Trade union :__________________________________________
_______________________________________________________________
Advantages for an employee to join trade union:
Advantage 1: ____________________________________________________
Explanation: _____________________________________________________
_______________________________________________________________
Advantage 2: ____________________________________________________
Explanation: _____________________________________________________
_______________________________________________________________
Advantage 3: ____________________________________________________
Explanation: _____________________________________________________
_______________________________________________________________
Advantage 4: ____________________________________________________
Explanation: _____________________________________________________
_______________________________________________________________
Advantage 5: ____________________________________________________
Explanation: _____________________________________________________
_______________________________________________________________
Advantage 6: ____________________________________________________
Explanation: _____________________________________________________
_______________________________________________________________
This example is downloaded from www.mybusinessstudies.com. A comprehensive website for IGCSE Business Studies, Business news, Study Techniques and lots of resources for teachers and sudents. 10