Capital Budgeting: a case study analysis of the role of formal evaluation techniques in the decision making process Dr Evan Gilbert Senior Lecturer Graduate School of Business Private Bag Rondebosch 7701 Telephone : 021-406-1144 Fax : 021-406-1412 Email : gilberte@gsb.uct.ac.za Capital Budgeting: a case study analysis of the role of formal evaluation techniques in the decision making process Abstract This paper furthers the understanding of capital budgeting by reviewing two individual capital investment decisions taken by manufacturing firms in South Africa. This study indicates that managers do not base their capital investment decisions on a comparison of the expected value of potential investment opportunities as recommended by theory. Rather they follow a multi-stage filtering process and reduce the list of projects by establishing the alignment with the firm’s strategic goals on a qualitative basis. Discounted cash flow project evaluation methods (among others) are then used to confirm that the selected projects are expected to achieve satisfactory levels of financial performance. This analysis promotes a better understanding of the unexpectedly limited use of discounted cash flow techniques by managers in capital investment decision making. 2 INTRODUCTION Finance theory recommends that managers should undertake capital investment projects only if they add to the value of the firm. If we assume that managers act so to maximize the value of the firm, managers should then identify, and undertake, all projects that add value to the company so as to maximise shareholder value. This theory of capital investment decision-making implies that managers should establish the expected value that a project is expected to create. This should be done through the use of value based or discounted cash flow (DCF) techniques, in particular, the net present value (NPV) approach.1 Capital investment decisions should then be based on these estimates of value. Multiple surveys indicate that managers do not always use DCF techniques and that when they do, they are used in conjunction with other, theoretically deficient, techniques such as Payback Period (PP). While these surveys highlight the existence of the gap between prescribed and observed behaviour in this area, they do not suggest why this is the case. There is, thus, a need for an explicit analysis of the relative role played by formal evaluation techniques in the capital investment decision making process. In order to address this gap, case study analysis of two capital investment decisions made by manufacturing firms in South Africa was undertaken with a particular focus on identifying the role played by formal evaluation techniques in the decisions taken. This provides new evidence that allows for an enhanced understanding of the role of these techniques in capital budgeting decisions. 1 See Copeland and Weston, 1992. 3 The structure of this paper is as follows. A brief discussion of both the value maximising model of capital investment decision-making and the survey data concerning its descriptive accuracy is presented in the next section. Details of two investment decisions are presented, with a particular focus on the role played by DCF evaluation techniques in the decision-making process. The key differences between the traditional model of capital investment decision-making and the observed behaviour are summarised and, finally, the implications of this for further research are discussed. Use of Formal Evaluation Techniques A basic tenet of finance theory is that managers act so as to maximize shareholder value. In the context of capital budgeting, this has been interpreted to mean that managers should choose all projects that add value to the company. To do so, managers should establish the estimated value of all projects under consideration2 and select those which add the most value to the firm (given a capital constraint, if any). Establishing the expected value of projects involves the estimation of incremental cash flows over the life of the project discounted at a rate that reflects both the time value of money and the risk associated with these cash flows.3 If positive, the project adds value and should be undertaken. In situations of capital rationing, the management should 2 Note that this approach does not say anything about the process whereby the projects being valued are identified. The case study data presented in this paper suggests that the company’s competitive strategies directly affect the need for new projects as well as provide the basis for judging the relative attractiveness of the alternative projects. 3 This approach does not consider the value of real options i.e. the flexibility that firms have when managing projects in the face of an uncertain future. While these options exist and do add value to capital investment projects, for the purposes of this paper, the role of the traditional (no-flexibility) investment evaluation techniques such as the Net Present Value (NPV) or Internal Rate of Return (IRR) will be examined. 4 prioritise the projects in terms of their contribution to the value of the firm and select all that they can afford. In terms of process, firms considering investments in new projects should thus estimate both the incremental cash flows, the appropriate project specific risk adjusted discount rate and then base their decisions to invest on the results of this DCF analysis. Surveys of international capital budgeting practices suggest that this is not always the case. Cross Sectional Studies of Use of Formal Evaluation Techniques There have been multiple cross sectional studies of the use of formal evaluation techniques by firms. These have covered the behaviour of both international (see Istvan, 1961, Pullara and Walker, 1965, Meredith, 1965, Christy, 1966, Bavishi, 1981, Moore and Reichert, 1983, Pike, 1983, Bailes and McNally, 1984, McIntyre and Coulthurst, 1987, Northcott, 1992, Sangster, 1993, Baddeley, 1996, Harvey and Graham, 2001, and Ryan, 2002) and South African firms (see Andrews and Butler, 1986, Parry and Firer, 1990, Hall, 2000, and Gilbert, 2003). The following statements summarise the results of these surveys: 1. Discounted Cash Flow (DCF) techniques are used, but a significant minority of firms do not do so; 2. Larger firms are more likely to use DCF techniques; and 3. When these techniques are used, they are used in conjunction with other techniques that are both theoretically deficient and redundant. 5 A criticism of cross-sectional studies is that they do not explicitly consider the possibility that new evaluation techniques such as DCF would take time to diffuse across all firms. This problem is avoided by longitudinal studies of evaluation technique usage. Longitudinal Studies Longitudinal studies of the use of evaluation techniques have been conducted by Klammer, 1972, Klammer and Walker, 1984, and Pike, 1996, for international firms and by Andrews and Butler, 1986, and Correia et al, 2003 for South African firms. In brief, these studies indicate that: 1. The use of DCF techniques has grown over time; but 2. Their increase in use is NOT accompanied by a decline in the usage of other nonDCF techniques. This second point is a strong indication that DCF techniques are not playing the decisive role in the decision-making process that traditional finance theory suggests it should. In summary, these surveys indicate that some (generally smaller) firms do not estimate the expected value of their capital investment projects at all when considering capital investment decisions. More unexpectedly, the firms that do use DCF techniques also consistently use other non-value related techniques when evaluating their capital investments. This suggests that DCF techniques, when used, do not play the decisive role in the decision making process that is assumed they should (in theory). An analysis of the role of these evaluation techniques in the decision making process is necessary. 6 Research Methodology While the survey-based results discussed above indicate the extent of this behaviour they do not provide any real basis for understanding why this is the case. The case study approach is a very good way to acquire the data required to better understand the role of these formal investment evaluation techniques in the capital investment decision making process. This approach provides rich data on both the context and process of a capital investment decision which is necessary to identify the relative role(s) of the various investment evaluation techniques. The limitation of this methodology is that the results may not be necessarily representative of the population of manufacturing firms. However, given the current lack of data on this issue, these case studies can provide the insight required to allow for hypotheses to be developed regarding the unexpected behaviour reported in the previous section. The validity of these hypotheses should then be tested across a more representative sample of firms. Gilbert, 2003, presents the results of a survey of the capital budgeting practices of South African manufacturing firms conducted in 1997. 318 firms were approached of which 118 responded to the survey. The respondent firms were then invited to participate in additional case-study based research which aimed to understand the role of DCF techniques in the decision-making process. Ten firms responded positively. Two firms were selected on the basis of their different sizes, the importance of the decision for the firms and (most importantly) the support of the firms in terms of the quantity and quality of data made available for this research (including the provision of access to the relevant decision makers). The following case studies were prepared on the basis of a review of all 7 project related documentation and interviews with related managerial staff. The data was collected over the period of January to September 1998. FIRM A: RELOCATING A PRODUCTION FACILITY Firm A produces sisal matting for sale as floor coverings. It has two production facilities one in Johannesburg, Gauteng; and the other in Polokwane, which is approximately 330 kilometres further north. The latter facility is the larger of the two. The focus of this analysis is the decision to relocate this plant. Figure One below provides an overview of the decision-making process followed by this firm. FIGURE ONE: OVERVIEW OF FIRM A’S DECISION-MAKING PROCESS 1. Recognition of the need to move 2. Identify possible locations 3. Identify preferred locations: 1. Best Inland location (Johannesburg) 2. Best Coastal location (Durban/Pinetown) 3. Best Foreign location (Mauritius) 4. Identify optimal location (Mauritius) 5. Final Decision (Set up a pilot plant in Mauritius) Throughout the decision-making process, the management of Firm A expressed a commitment to two (sometimes conflicting) strategies4: export promotion and cost 4 There are many competing definitions of strategy, and consequently, how it should be dealt with (see Mansfield, 1996). In this study the term strategy will refer to the firm’s perception of both the current and 8 minimisation. The first strategy reflected the firm’s belief that the export market represented a better opportunity for sustained growth than the domestic market. The current proportion of domestic to international sales was 70:30. The stated commitment was to reverse this proportion within 10 years. Given the perceived limited potential for product diversification in the sisal carpeting market, the other strategic commitment was that of maintaining competitiveness through minimising costs. Step One: Recognition of the need to move Management reported three reasons for the consideration of a move from the Polokwane production facility: the loss of relative cost advantages, the low levels of productivity at Polokwane and the increasing importance of export sales. The original decision to locate the factory in Polokwane was in response to government incentives both direct (e.g. rent) and indirect (production of sisal in the area was subsidised). These have since been discontinued. The existence of significant negative productivity differentials between the Polokwane and Johannesburg factories is a continued management challenge. Finally, export sales, once non-existent, now comprise thirty percent of the firm’s total sales. As both the raw materials and the finished product are relatively bulky and raw materials need to be imported and the final product exported (both by sea) Polokwane’s inland position counts heavily against it. These reasons clearly reflect the firm’s strategic considerations. future external environment; and how it sees the optimal role for itself in this environment. A firm’s strategy thus will reflect its choice of what course of action is most likely to lead to a sustainable profitable outcome, given the current decision-making environment. 9 Step Two: Identify possible locations The first step in the decision-making process was to identify a list of possible alternative locations. This list was composed in terms of the following criteria: 1. Access to reliable, flexible and cheap transport networks closely linked to a port (for the imports of sisal and exports of finished goods); 2. Availability of adequate production premises; 3. Presence of supporting infrastructure of sufficient quality, such as engineering facilities, and access to other vital inputs, for example dyes and latex; and 4. Access to staff (preferably experienced/skilled in manufacturing). The initial list drawn up included Durban, Pietermaritzburg, Port Elizabeth, the Gauteng region (Johannesburg and its immediate environs), Polokwane, Reunion, Mauritius, Maputo (Mozambique). The list compiled was directly affected by individual bias. Cape Town, for example, had every attribute required and yet was excluded because the managing director ‘did not like the people there’. When asked about other areas which apparently fulfilled these criteria the initial reaction was one of surprise that these options might have been considered followed by a justification of their exclusion on some (apparently ad hoc) basis, such as the lack of existing textile production facilities (Bloemfontein, Uitenhage); or the infrequent stopping of ships at the ports (East London, Richards Bay). No formal analysis of the cost (or value) implications of these (apparent) deficiencies was deemed necessary. 10 The (assumed) existence of these faults was deemed sufficient for the exclusion of these alternatives from the rest of the process. Step Three: Identify preferred locations The company felt that a complete analysis of the list of possible locations identified was not cost-effective. The second step in the decision-making process consisted of selecting three sites from the initial list (the eventual choices made are in brackets): 1. The best domestic inland location (Gauteng/Johannesburg); 2. The best domestic coastal location (Durban/Pinetown); and 3. The best foreign location (Mauritius). It was felt that these three categories captured the essential strategic choices. An inland centre would be closer to the existing market (mainly Gauteng) which would be better as domestic sales remained dominant in the short to medium term. A coastal venue would be superior in terms of reducing transport costs for the export market – the long-term strategic goal. Finally it was believed that a foreign location might be even more attractive in terms of achieving the long-term strategy of increased export promotion. Throughout the evaluation exercise, it was decided to retain Polokwane as a benchmark case. The influence of the two strategic goals can be clearly seen at this point. The destinations on the short list were selected on the basis of a series of comparative, non-formal analyses concentrating on qualitative differences: two locations were compared and the lack of a particular factor in one of the two locations, ceteris paribus, 11 was deemed enough to warrant its exclusion. For example, Port Elizabeth was excluded (when compared to Durban) on the grounds of it being: • Further to Johannesburg than Durban. This would lead to higher transport costs; • Fewer road transport companies on the route as compared to Durban. There would be less flexibility in terms of the number of alternatives available and (probably) higher costs per kilometre; and • Shipping lines stopped less often in Port Elizabeth than Durban. This would again limit the flexibility and increase cost of the transport in, of raw materials, and out, of finished products. No formal analysis of these existence or scale of these deficiencies was carried out. Their perceived existence was sufficient to exclude possible locations. Step Four: Identify optimal location For each of the three locations a comparison of estimated direct costs for each location to current direct costs at Polokwane and an estimated profit/loss statement was completed. Two scenarios, based on differing assumptions regarding the rates of growth of the domestic and foreign components of their current demand, were used in these exercises. The first assumed an annual (compounded) rate of growth (in real terms) of the export market of 15 percent and the second, a growth in export demand of 7 percent5. In both cases, demand in the domestic market was assumed to grow by 5 percent (also in real 5 Both of these real growth rates are not sustainable in the long run. This, however, did limit their use in the evaluation exercise. 12 terms). These rates of growth were identified as being the two most likely scenarios representing ‘good’ or ‘bad’ future outcomes. These exercises indicated that the Mauritius option clearly represented a superior choice to all the domestic alternatives in terms of both relative costs and expected profits. The quantified benefits of significantly lower wages, the absence of any company taxation, and significantly reduced internal transport costs outweighed the quantified negatives of higher rental costs, higher transport costs to the South African market; and the unquantified problems of managing across borders and over such a distance. The Polokwane region presented the most profitable domestic site due to the significantly cheaper current rental charge used. Two qualifications to this result were immediately raised by management. Firstly, the low rental charge used for Polokwane in the calculations was not likely to last for the period covered by the model. Secondly, the exercise assumed that the increases in output were to be produced with the existing labour and capital stocks which would be extremely difficult to achieve in Polokwane. Consequently the Gauteng/Johannesburg site was considered to be the best domestic alternative. This penultimate stage of the decision-making process provides the first application of a formal evaluation technique. Identification of relative cost differences is consistent (in part) with the traditional model of decision-making and the choice of the final location was determined by the results of this technique. However there are some key shortcomings with the process. 13 Extensive efforts were made by management to establish the extent of these cost differentials. However, management only focussed on estimating current cost differentials – there was no systematic attempt to anticipate future changes to production costs in these alternative locations and so the sustainability of these relative cost advantages was not explicitly considered.6 Other sources of incremental cash flows were not established. Inflation and exchange rate movements were ignored which simplifies the analysis, but has the effect of increasing Mauritius’ relative attractiveness. The lack of any attempt to formally investigate these variables further highlights the importance of the question of minimising its current costs – again emphasising the importance of the firm’s cost management strategy. By not discounting the projected profits the time value of money was ignored and, more importantly, the risks of producing in the alternative locations were viewed treated equally. This is especially important given that Mauritius is situated in an entirely different economic, political and cultural environment. The formal evaluation exercise allowed management to identify what the probable relative production costs would be (in present terms) at the various locations – not the expected value of the alternative sites. This was sufficient as it dealt with what the decision makers believed was their key strategic objective – minimising production costs. Step Five: The final decision In spite of Mauritius’ overwhelming advantage over the domestic locations in terms of relative costs and expected profit, the potential risks of doing business in a completely 6 Management’s decision in the final step of the process indicates that they were aware of the shortcomings 14 new cultural and economic environment were perceived to be very large. Consequently, management decided to keep the production facility in Polokwane running for another year at least to allow for a pilot plant to be set up in Mauritius to make products for export to the European market. This deferred the decision to move the entire production facility from Polokwane for a year. Moreover, the experience of running the pilot plant would give management the experience to more accurately evaluate the viability of running a production plant in Mauritius. The nature of the final decision suggests that that management recognised the limitations of the formal evaluation exercise. It allowed them to identify Mauritius as their first choice for a future production facility. However, they decided to limit their exposure by setting up a pilot plant in Mauritius and deferring the decision to move for a year. While the results were seen to be directionally correct, they were not sufficiently accurate to allow management to commit to the choice suggested by the evaluation exercise. This suggests that the formal evaluation exercise had a limited impact on the eventual decision. However their to invest in a pilot plant only is entirely consistent with the conclusions of Real Options theory which recognises that delaying an investment decision until key uncertainties have been resolved is a valuable source of flexibility7. In summary, this case study highlights a role for the formal (financial) evaluation exercise different to that proposed by the traditional model. Rather than being the (decisive) basis for this entire decision-making process, it can be seen as a mechanism which enabled the firm to identify the lowest cost alternative site from a pre-selected group. It is an of this evaluation exercise. 7 I am indebted to an anonymous referee for pointing this out. It does not, however, rescue the decision making process from the critical analysis presented in this paper. 15 important step in the overall process but the importance of t he strategic factors was far greater especially in terms of defining the need for the capital investment decision and the criteria by which alternatives should be chosen for further analysis. They determined which locations should be (imperfectly) formally evaluated. Moreover, whilst guided by the results of the formal evaluation exercise the final decision taken was directly affected by the uncertainty regarding the accuracy of the formal evaluation exercise and thus its conclusions. Even at this late stage in the decision-making process, the results of the valuation exercise did not provide the managers of Firm A with a sufficiently strong foundation for them to commit to their final choice of location as evidenced by the choice to build a pilot plant). In terms of process, decision makers seemed to follow a filtering process rather than a once-off comparison of estimates of value. Initially, a broad ‘mesh’ or filter is applied to eliminate unwanted choices and then finer and finer filters are applied as the process continues. The (truncated) value-related estimation exercise was effectively the final mesh used to identify the optimal location. FIRM B’S DECISION TO EXPAND ITS CAPACITY Firm B is a large South African paper manufacturing company and the decision analysed in this section was taken by the Tissue Paper Division. Capital expenditure proposals are motivated at the divisional level but permission has to be obtained at the group level if the amount to be spent is above R1 million. This is formally done through a presentation to Firm B’s Board of Directors. Figure Two provides an overview of the capital investment decision-making process followed by the Division. 16 FIGURE 2. AN OVERVIEW OF FIRM B’S CAPITAL EXPENDITURE DECISION-MAKING PROCESS 1. Recognition of the need for additional capacity 2. Identify First List of options: Option A selected 3. Identify Revised List of options : Option H selected 4. Pre-engineering Study: Option H rejected; Option E selected 5. Board Presentation: Option E accepted Step One: Recognition of the need for additional capacity Two reasons were given by the division’s management for the consideration of additional capacity. Firstly, the rate of growth of market demand was expected to increase; and secondly, they believed it to be a strategic necessity to continue to maintain sufficient excess capacity to protect the firm’s dominant market position from potential new entrants. The increase in the expected rate of growth of market demand (sales) for tissue products was largely the result of the personal input of the group managing director. In July 1995 he indicated to the Division that they should base their capital expenditure planning on scenarios: five, ten and fifteen percent annual growth in levels of market demand (sales). Prior to this the Tissue Division had considered scenarios of five, seven and a half and ten 17 percent. It was estimated that the division’s capacity constraints would be reached in 1998, 1997 and 1996, under the three scenarios respectively. The division thus proceeded to look for alternative ways to supply the perceived need for an increase in productive capacity. Firm B’s Tissue Division held the largest market share of 37 percent. Management viewed the market as essentially a commodity market with little room for product differentiation. Consequently they believed that long term profitability could only be achieved through high operating efficiencies and continued market dominance. This implied that, firstly, the division must produce at the lowest possible overall cost (i.e. it must not over-capitalise itself); and secondly, it must maintain a level of excess capacity to block potential entrants. A key challenge for management was seen to be one of balancing the two competing aims and this conflict becomes apparent at almost every stage of the process. Step Two: Identify first list of options Table One reports the four options which were initially presented to the Division capital expenditure committee for consideration in August 1995. Option C was rejected as only offering a short-term solution. It was then argued that that the lack of in-house technical resources meant that it could only manage one of the remaining three alternatives at a time. The required level (and timing) of the additional capacity required was very sensitive to the accuracy of the expectation regarding the rates of growth in future demand. It was felt that the increase in demand (50 percent or greater) which would necessitate the consideration of a new plant was not certain enough to take the risk of over-capitalising the division. Options A and B could provide sufficient 18 breathing space (in terms of additional capacity) to confirm accuracy of these expectations. The upgrading options (A and B) should thus be considered first as they would provide incremental tonnage at the lowest cost (and risk). Moreover these options would allow the Division to correct for the lack of adequate investment in the past which was constraining its current and future operating efficiency levels. Table One. The first set of options considered by the Division8 Additional Capacity Option Action (000’s tons p.a.) A Rebuilding of paper machine three (PM3) at the Site K factory. 2 000 B Upgrading of paper machine four (PM4) at the Site B factory. 9 000 C Renegotiate the supply contract with SAPPI. 4 000 D Build a new paper machine. 27 000 Further consideration of Option D – building a new paper machine – was effectively stopped at this stage on the basis that the risk of over-capitalisation was too great due to both the higher cost of investment in a new machine and the significant additional capacity it would bring. However, there was no formal analysis of the risk of the rate of growth in reaching the levels necessary to justify this investment. The reasons given for the decision taken to focus on options A and B were that it would allow the Division to use its existing assets more efficiently and avoid overcapitalising the 8 The estimated capital costs of each of these alternatives were not reported at this point – however, as the reference to overcapitalization in the rejection of Option D shows, this variable was deemed to be of importance – even on an order of magnitude basis. 19 division. The decision to exclude Options C and D was thus made on their inability to meet the Division’s strategic goals – not through a comparison of the expected value of the range of alternatives. Outside consultants were briefed with the aim of identifying whether options A and B were feasible and what the potential associated costs might be. This led to the next set of alternatives considered in November 1995 – these are summarised in Table Two. Options E to I are mutually exclusive with each other, but not with options One and Two. Step Three. Identify Revised List of Options The outside consultants advised that further consideration of option A was not required as option B provided clearly superior output and cost advantages. Five alternative forms of option B were presented for consideration (see options E, F, G, H and I in Table Two – these are mutually exclusive alternatives). At this stage, the technical director, again on the advice of the consultants, introduced two additional proposals for expenditure on projects of a replacement/upgrade nature (Options One and Two in Table Two.). Of these alternatives, Option H, One and Two were selected for further analysis. The total expected increase in capacity would be approximately 6 000 tons per annum. The process for deciding between these options is seemingly based on criteria similar to those proposed by the traditional model. As shown in Table Two, each option was presented with its expected benefit (additional output added), its relative (estimated) 20 capital costs, and finally, its Internal Rate of Return (IRR) measure. Furthermore, the option with the highest IRR was the one selected (Option H)9. Table Two. The second set of options considered by the Division Option E F G H Action Upgrading PM4’s stock preparation using latest technology Two * IRR Payback Capacity Cost (%) Period R45 million 23.45 R35 million 28.06 R33 million 28.06 R15 million 46.59 - - R8 million 24.05 R10 million 21.55 p.a. Option E but with essential equipment only 5 300 tons (risk of negative yield/quality effects) p.a. Upgrade and combine PM3 and PM4’s 5 000 tons stock preparation p.a. Utilise existing PM3 stock preparation with 4 000 tons upgraded PM4 stock preparation p.a. 4 700 tons mothballed – but concerns on quality, p.a. technology exist) One Estimated 5 700 tons Start up of PM3 machine (currently I Additional Implementation of Distributed Control 817 tons p.a. System 1 170 tons Fitting of Gas Fired Drying Hood p.a. 4 yrs 6 months 3 yrs 11 months 3 yrs 11 months* 2 years 6 months - 4 years 5 months 4 years 10 months The IRR and Payback Period calculated for options F and G were identical. When questioned about this highly unlikely outcome the Technical Director for the Division (who prepared the document) said that these results were correct and any similarity was simply a coincidence. There are two problems with this conclusion, however. Firstly, the results of the supposedly redundant payback period (PP) measure were presented for all of the options considered. When interviewed, management regularly referred to the PP results when 9 This is in spite of the potential problems with using IRR to rank mutually exclusive alternatives. I am indebted to an anonymous referee for drawing my attention to this point. 21 explaining the relative attractiveness of that alternative. This indicates that decisionmakers do not agree with the theoretical redundancy of the PP measure and do not feel comfortable with the use of DCF techniques in isolation10. Secondly, while the choice of Option H is justified (as it had the highest IRR), options One and Two were also selected for further analysis – even with their very ordinary IRR (and PP) figures. This suggests that the IRR (or even PP) measures were not the primary basis for the decision at this point. When asked about this choice, the Divisional Managing Director indicated that because of his pessimistic outlook regarding future demand, he had wanted the smallest possible investment of additional assets into the production process. He felt that anything more would have been unnecessary and would have led to the division over-capitalising itself. Option H, One and Two offered this combination. The importance of the division’s strategic aims in this decision-making process re-emphasised at this point as the inclusion of options One and Two only makes sense as they maximising management’s ability to implement their strategy of ‘sweating the assets’. The next stage of the capital expenditure process was a pre-engineering study to determine a more accurate estimation of the costs of options H, One and Two for budgeting purposes. Step Four: Pre-engineering study The significant results of this study were that the chosen option (H) was discarded on the advice of the consultants11. Option G was also excluded on the same basis while option I 10 An alternative explanation pointed by an anonymous reviewer is that the PP method is a common proxy for the risk associated with a project. This could explain it’s ubiquitous presence. 11 It was not possible to cost effectively implement this option given the physical layout of the Site B plant at the time of this study. 22 was rejected on the basis that it did not present a long term solution.12 The choice was thus between Options E and F. Option F, while offering a higher IRR, suffered from the problems of technology obsolescence in the future which would negatively affect the productivity of all the associated machinery and lead to lower quality levels. On the other hand, option E would allow PM4 to run at its designed capacity. It would correct for the original lack of support processes and thus would increase both levels of output and improve the efficiency of the existing capital stock. While significantly more expensive (R45 million as compared to R15 million), its use of new technology would mean that it would require replacement much later than any other alternative. The importance of these efficiency gains would be multiplied by their relative longevity13. In spite of it having a lower IRR (and a longer PP) than option F, option E was selected. The basis for this decision was that it would supply sufficient additional capacity for the (downgraded) expected needs of the Division as well as prolong the life of the PM4 machine and improve its operating efficiency measures over this period. This suggests that either these benefits either not fully reflected in the IRR calculations completed in the previous stage, or alternatively, that the IRR measures, if accurate, are not important in the decision-making process. Management indicated that these benefits were not initially included because they were judged to be unquantifiable and it was only after the preengineering study that this data was available. However it is important to remember that 12 The machinery’s technology was obsolete and the expected quality of the output was deemed to be not be of a sufficient quality. 13 This strongly indicates that the alternatives under consideration had significantly different economic lives. This raises further problems with the use of IRR to rank these projects – the reinvestment rate assumption becomes a problem. I am again indebted to the anonymous referee who brought this to my attention. 23 the choice of focus of the pre-engineering study was option H. Consequently it was effectively only an accident this data on Option E became available. Furthermore, new IRR estimates were not estimated and presented in support of this choice. This stage of the process highlights a significant problem with the implementation of a model of decision-making based on the comparison of estimates of value. The data required to accurately estimate the value of the competing alternatives is very expensive either in terms of management time or consultants’ fees. As a result, managers need to prioritise options for further consideration and in this case, they did it on qualitative and strategic grounds (the ability of Option E to minimise additional investment while leveraging the unused production capacity of the existing assets). The process of elimination outlined in this step clearly highlights the continued importance of qualitative variables in the decision-making process in spite of the apparent use of DCF techniques. Each alternative was carefully evaluated judged in terms of its alignment with the strategic goals – in spite of there being estimates of the projects’ IRRs14. The estimate of value produced by a DCF evaluation technique depends on the accuracy of their assumptions regarding the future values of all relevant factors. The above example suggests that these techniques produce estimates that are not accurate enough to provide decision makers with an adequate basis for deciding between alternatives. The DCF evaluation techniques are either somehow incapable of accurately capturing the value of the alternative’s alignment with these goals, or, alternatively, it may be that the costs of acquiring information required for the use of the traditional decisionmaking approach are too great to allow for its use in comparing alternative courses of 24 action. The fact that this type of analysis is completed for the presentation to the board suggests that the latter reason is correct in this case. The final stage of the decision-making process was to present the results to the Capital Expenditure Committee of the Group’s Board of Directors in August 1996. Step Five: Board presentation The proposal to upgrade PM4 consisted of the Division’s request for permission to carry out their planned course of action (Options E, One and Two). The upgrading of PM4 was presented as a viable short-term alternative until the installation of a new machine could be seen to be ‘strategically appropriate’. The division’s management clearly communicated this choice as an opportunity to improve the efficiency of its capital stock and reduce the need for additional future non-productive investment expenditure. This alternative allowed it revitalised the capital stock of its existing production facility and avoided the gradual decline in its long term capacity. The board approved the application and the changes to PM4 took place. Some formal evaluations of the proposed alternatives (IRR; PP) were included but these results were not used to justify the course of action selected by indicating how these were the best results available. The only other course of action mentioned in this presentation was to bring the installation of a new paper machine forward. No analysis of the expected value of this alternative was presented15. This suggests that the only role of the formal 14 The validity of the use of these IRRs to rank alternatives is doubtful given the mutually exclusive nature of the alternatives and the variation in the alternative projects’ lives. 15 This option had been effectively discarded at the first opportunity (see the discussion of Step Two above). 25 evaluation included in this presentation was to confirm the viability of the proposed plan of action to the board rather than its necessary superiority over competing alternatives. In summary, the decision that Firm B took was initially prompted by a change of expectations, modified by the division’s existing competitive strategies and then justified by the formal analysis of a limited number of alternative solutions. The key choices throughout the process were made with the aim of balancing the competing strategic aims. These choices made were justified on the grounds of qualitative, and not quantitative, criteria. When used, the DCF techniques (combined with the PP method) provided support for the decision taken on other grounds. KEY DIFFERENCES TO THE TRADITIONAL MODEL The review of these decisions suggests that the recognition of the need for additional investment is affected by their strategic choices. The final choice made is a result of the application of a multi-staged filtering approach to a range of potential alternative solutions. Qualitative factors are applied over a series of steps in this filtering process to reduce the list of alternatives which are further evaluated. Of these, the degree of alignment of the alternatives with the company’s strategic goals is usually the most important factor. Estimates of project value are not the key basis for management’s choice between alternative capital investment opportunities. This data suggests that capital investment behaviour can be better understood within the context of the competitive environment of the firm and its choice of strategic responses. In particular, this model deviates from the traditional model of decision-making in the following key areas: 26 1) The traditional model does not consider the genesis of the projects being evaluated. This study suggests that capital investment decision-making processes are triggered by a change in expectations regarding future investment needs. These changes in expectations are normally closely related to the management’s strategic focus. For example, Firm A would not have considered the need to change its plant’s location if it had not decided to try and increase its export sales; 2) Unlike the traditional model which implicitly assumes a one stage process, the observed decision-making process consists of several stages. At each stage a filter is applied and a smaller list of alternatives is identified for further analysis; 3) At each stage of this process the choice of the alternatives for further analysis is done primarily on the basis of a series of qualitative factors. Alignment with strategic goals is the most common rationale used for these choices. Estimates of the value of alternative courses of action are not calculated or used in these early stages. If anything, management seem more focused on establishing the expected relative costs of alternative options; 4) Formal evaluations of projects (when conducted) are used to justify the viability of the preferred course of action, not as a basis for the choice between alternative projects. While it is an important discipline imposed on the outcome of the choice process, it does not provide the key input upon which the final choice is made. By focusing attention on (correctly) estimating the value of the alternatives, the traditional model implicitly assumes that all sources of potential value can be measured and incorporated into the estimation of the incremental cash flows. However while costs can 27 be established with some degree of accuracy (and are usually vital to the companies’ competitive strategy choices), other factors which affect the expected value associated with the project are hard to identify. Another key barrier to the usefulness of DCF techniques is the significant investments to obtain data necessary to complete these estimations with confidence. It is not usually cost effective to complete it for all alternatives. IMPLICATIONS FOR FUTURE RESEARCH There is a need for a survey to establish how the behaviour observed is representative for other South African firms. The importance of competitive strategy in the triggering and filtering of capital investment decisions suggests that the structure of the industry in which the firm operates could have an impact on firms’ capital investment decisions. Alternative forms of competition (e.g. through product differentiation or service offerings) could lead to different capital investment responses to similar changes in the environment. Both the firms examined in this paper viewed the products they produced as commodities which lead to their focus on capital investment decisions which minimised costs – but this is not necessarily the case for all firms. The perceived usefulness of DCF techniques is directly related to both the confidence that the decision makers have in accuracy of the assumptions used in these techniques and/or the ease with which these assumptions can be confidently made. Firms should use DCF 28 techniques more often if the economic environment is stable; and/or they are operating in less concentrated industries. CONCLUSION The challenge facing managers making capital investment decisions is significant. Formal evaluation techniques promise an objective, value maximising solution to this problem. However, as managers have a limited awareness of opportunities and time to evaluate them, their observed responses involve the use of shortcuts and approximations. 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