‘‘ALCOHOL: I’M IN CONTROL’’ PERNOD RICARD’S BEST PRACTICES AROUND THE WORLD 10. 02. A MESSAGE FROM PATRICK RICARD AND PIERRE PRINGUET 04. A LONG-TERM COMMITMENT 06. A DEMANDING POLICY ADVOCATING MODERATION 18. AVOIDING DRINK-DRIVING 24. MAKING YOUNG PEOPLE AWARE OF THE RISKS LINKED TO ALCOHOL 30. DISSUADING PREGNANT WOMEN FROM DRINKING 08. OUR INITIATIVES AROUND THE WORLD CONTENTS 36. MAKING STAFF AWARE OF THEIR RESPONSIBILITIES 42. PARTNER ORGANISATIONS OUR BELIEF IS STRONG, OUR COMMITMENT TOTAL.’’ by Patrick Ricard and Pierre Pringuet Since the Group’s creation in 1975, Pernod Ricard’s business has been built with a long-term perspective and a development strategy consistent with the commitments we have made on Sustainability. We intend to pursue the Premiumisation of our brands, and hence promote the reasonable enjoyment of our high quality products. While our products can form an enjoyable part of our lifestyle when we chose to consume them, we also know that excessive or inappropriate consumption can cause harm. That is why we have adopted a proactive attitude to promoting moderation and responsibility when people drink our products. Pernod Ricard goes further than simply obeying the letter of the law, applying strict internal controls. We have developed our own Code for commercial communications, which is sometimes more restrictive than the various industry codes of practice. Our internal review procedure on advertising ethics has already proved its worth, and is now a mandatory part of our marketing procedures. 02 ‘‘Pernod Ricard applies itself strict internal controls.’’ The Group’s Executive Committee is the moving force behind our Corporate Responsibility programme. Each brand or distribution company within the Group is duty-bound to integrate the principles agreed by the Committee into its business practices. Our subsidiaries must also take on board local requests by communities and government. Our commitment goes beyond talking and good intentions: action on the ground is our priority. This report will introduce you to a broad range of our initiatives. Please take time to discover our commitment to responsible drinking through initiatives aimed at preventing alcohol abuse and developed by our subsidiaries worldwide. PATRICK RICARD PIERRE PRINGUET Chairman of the Board Chief Executive Officer 03 A LONG-TERM COMMITMENT Key dates in the fight against alcohol abuse 1974 1990 1991 1992 1994 1995 1999 Formation of the Distilled Spirits Council of the United States (DISCUS). Formation of Eurocare (European Council for Alcohol Research and Education). “Health for all by 2000”, drafted by the WHO regional Office for Europe. First European action plan on alcoholism (WHO/ EURO), the starting point for devising and implementing alcohol policies and programmes among European Union member states. Publication of “Alcohol Policy and the Public Good” (G. Edwards and others), the theoretical basis for policymakers worldwide. Formation of ICAP (International Centre for Alcohol Policies). Drawing up of the European Alcohol Action Plan for 2000-2005 (WHO/EURO). Publication of the Global Burden of Disease (World Health Organisation and the World Bank). Introduction of the Evin legislation on advertising alcohol in France. European Charter on Alcohol (WHO/EURO). Social Trends Early 1960s: downward trend of per-capita average alcohol consumption in developed countries (until the mid-1990s). Mid 1990s to present: Trend towards binge-drinking in developed countries. Trend towards the multiple usage of psychoactive substances. Pernod Ricard’s commitments 1971 1981 1990 1993 1999 2000 2001 Formation of IREB (French-based institute for alcohol research) by Jean Hémard, the then Chairman of Pernod SA. Pernod Ricard becomes a member of the FISAC (Fundación de Investigaciones Sociales, Asociacion Civil) in Mexico. Pernod becomes a member of the Amsterdam Group (now called the European Forum for Responsible Drinking or EFRD). Pernod Ricard joins GODA (Foreningen Gode Alkoholdninger) in Denmark. Pernod Ricard joins the Federación Española de Bebidas Esprituosas (FEBE). Pernod Ricard joins the Fundación Alcohol y Sociedad in Spain. Pernod Ricard signs up to the “European recommendations on drinking among minors and adolescents”, (regarding training initiative for bar staff and salespeople). Pernod Ricard joins the Distilled Spirits Council of the United States (DISCUS). 04 Pernod Ricard becomes a member of Entreprise et Prévention in France. Pernod Ricard becomes a member of the Portman Group. 2001 2002 2003 2006 2007 2008 EU Council recommendation on young people and alcohol. WHO declaration on marketing and promoting alcohol to young people. First meeting of the WHO and alcoholicdrinks producers in Geneva, Switzerland. WHO resolution 58.26 and consultations with representatives of alcoholic-drinks producers. Formation of the European forum, “Alcohol and Health” (EC/DG SANCO). 61st World Health Assembly: resolution to create a comprehensive alcohol strategy. Publication of the book “Alcohol: No Ordinary Commodity” (Babor and others) by the WHO. European Commission communiqué, “An EU strategy to help member states reduce alcoholrelated harm”. Publication of “Drinking in Context: Patterns, Interventions and Partnerships”, (Stimson, Grant, Choquet & Garrison). Second meeting of the WHO and alcoholicdrinks producers in Geneva, Switzerland. 1990 to present: growing alcohol consumption in emerging markets. 2002 2003 2004 2005 2006 2007 2008 Pernod Ricard signs a partnership agreement with the French roadsafety authorities. Pernod Ricard supports the introduction of Central Copy Clearance Ireland (CCCI). Pernod Ricard is founding member of HAFRAC (Hungarian Association for Responsible Consumption). Pernod Ricard joins ICAP. The warning symbol for drinking during pregnancy is rolled out across Europe. Pernod Ricard adopts a new Code on Commercial Communications. The Accept Responsibility campaign is launched in the UK. Pernod Ricard partners with the Forum on Alcohol and Health. Launch of the AcceptResponsibility campaign in the United States. Adoption of a Pernod Ricard Code of responsible conduct. Pernod Ricard joins MEAS (Mature Enjoyment of Alcohol in Society) in Ireland. Pernod Ricard becomes a member of the PSR Forum in the Czech Republic. Partnership between Pernod Ricard China and the Shanghai local road-safety authorities and police. Pernod Ricard joins DrinkWise in Australia. Adoption of the Sustainable Development Charter. Launch of the drinkaware.ie website by MEAS in Ireland. Pernod Ricard joins in the Drinkaware Trust in the UK. Pernod and Ricard promote the 2340.fr website. Pernod Ricard creates a Responsible Drinking section on its intranet. 05 A DEMANDING POLICY André Hémard, Director of Corporate Social Responsibility What are the main principles of the Group’s policy on responsible drinking? Implementing a policy on responsible consumption is very demanding. We have to turn our commitments into actions that fit with local-market conditions wherever the Group has a presence. We use our marketing teams’ expertise to create forceful awareness campaigns and the Group’s international footprint, together with its distribution muscle, to get messages on preventing alcohol abuse across to a wide audience. It’s about making our consumers aware of the dangers of the inappropriate consumption of alcohol. “Globally, the Group has recently decided on a number of voluntary steps putting it at the forefront of preventing alcohol harm.” How does this commitment translate into action on the ground? Today, Pernod Ricard’s commitment to responsible drinking takes different forms. Firstly, the Group and its subsidiaries are involved in countering the risks posed by alcohol misuse through associations set up with other companies and bodies in the Wine and Spirits industry. While still actively supporting these associations, the Group is increasingly committed to more direct action. Globally, Pernod Ricard has recently decided on a number of voluntary steps putting it at the forefront of preventing alcohol harm. These include integrating into our bottles labels in Europe health-warning logos on drinking during pregnancy, and carrying sensible-drinking messages in all our advertising. At local level, our subsidiaries are increasingly developing their own responsible-consumption initiatives. Pernod Ricard also endorses the work of government authorities in this field and participates in their programmes to reduce excessive or inappropriate drinking. 06 How do you prioritise the various initiatives? Our main objectives are consumer awareness and preventing abuse. The initiatives developed focus on five priorities: promoting moderate drinking, campaigning against drink-driving, making young people aware of the risks linked to alcohol, campaigning against drinking during pregnancy and encouraging a responsible attitude to drinking among Group personnel. Of course, other initiatives aimed at solving different types of problems can be undertaken by our subsidiaries, in line with local priorities. How do you implement such an ambitious policy? In 2007, a network of over 40 “corporate responsibility correspondents” drawn from among Group staff was set up to promote the sharing of best practice. For instance: Pernod Ricard UK built on the success of Pernod Ricard USA’ s “Accept Responsibility” campaign to formulate its own commitment to consuming responsibly, adapting the American initiative for use in the United Kingdom. This network of correspondents held its first annual meeting during October 2007 in Washington on the theme of “Social implications linked with alcohol”. To spread the word internationally about its policy on responsible drinking, Pernod Ricard has set up a network of specialist correspondents. Promoting responsible drinking on 5 fronts ■ ADVOCATING ■ AVOIDING ■ MAKING DRINK-DRIVING YOUNG PEOPLE AWARE OF THE RISKS LINKED TO ALCOHOL ■ DISSUADING ■ MAKING MODERATION PREGNANT WOMEN FROM DRINKING STAFF AWARE OF THEIR RESPONSIBILITY 07 OUR INITIATIVES WORLDWIDE UNITED STATES 2008 UNITED STATES 2007-2008 Kahlúa and Malibu television commercials about the risks of drinkdriving. (page 23) “Accept Responsibility” campaign on preventing alcohol abuse, aimed at multiple target groups. (pages 23 and 26) MEXICO 2006-2007 Television commercial on the dangers of drinkdriving, “O tomas o manejas”. (page 23) ARGENTINA, PERU, CHILE, URUGUAY, ECUADOR, 2007 onwards “Beber con moderación” awareness campaign on sensible drinking, aimed at staff. (page 39) 08 VENEZUELA 2007-2008 “Equilibrio” campaign on preventing alcohol abuse, aimed at multiple target groups. (page 35) BRAZIL 2007 “Angels of the Night” promotional campaign for designated drivers. (page 21) BINGE DRINKING DOESN’T START WITH A DRINK, IT STARTS WITH AN EXCUSE. I NEED A FEW DRINKS TO LOOSEN UP. I DON’T START TO FEEL ANYTHING UNTIL MY 3RD DRINK. I CAN’T HAVE A GOOD TIME WITHOUT DRINKING. WE ALWAYS HAVE A FEW DRINKS BEFORE WE GO OUT. IRELAND 2007 “Had enough” campaign on drinking to excess. (page 27) SCOTLAND 2007-2008 “Alcohol Awareness Week” to raise staff awareness of drinking responsibly. (page 38) Find out the truth about binge drinking at acceptresponsibility.org.uk ACCEPT RESPONSIBILITY Pernod Ricard UK is a member of the Portman Group promoting responsible drinking UNITED KINGDOM 2007-2008 “Accept Responsibility” campaign aimed at multiple target groups. (page 27) POLAND 2007-2008 Campaign highlighting the dangers of drinking and water sports. (page 16) GERMANY 2008 “Smart Driving” anti-drinkdriving campaign. (page 22) FRANCE 2002 onwards “You Serve, You Decide” campaign aimed at bar staff. (page 28) CHINA 2005 onwards ITALY 2007-2008 Campaign on preventing alcohol abuse and drinkdriving among young people. (page 22) SPAIN 2001 onwards Project on alcohol and adolescence aimed at parents, teachers and pupils. (page 27) Distribution of training material to sales staff, “How to say No” to under-age drinkers. (page 41) SOUTH KOREA 2007 “Live Responsibly” anti-drink-driving campaign. (page 23) Anti-drink-driving initiatives by Pernod and Ricard as part of the Road Safety Charter. (page 21) SWITZERLAND 2007 THAILAND 2007 Anti-drink-driving campaign targeting staff and consumers. (pages 28 and 38) Anti-drink-driving campaign. (page 22) INDIA 2007 Campaign on preventing alcohol abuse and drink-driving among young people. (page 28) SINGAPORE 2007 Promotional campaign for designated drivers. (page 21) TAIWAN 2007 Promotional campaign for designated drivers. (page 21) AUSTRALIA 2007-2008 Sensible-drinking campaign for young adults at “Malibu Sunset Social” events. (page 29) AUSTRALIA/ NEW ZEALAND 2007 onwards Promotional campaign for designated drivers aimed at winery visitor centres and staff. (pages 21 and 38) 09 KNOWING MY LIMITS 10 ADVOCATING MODERATION THE STAKES More than 2 billion people in the world regularly consume alcoholic beverages(1), all of whom have an interest in Pernod Ricard’s principles for drinking responsibly. Any consumer, whether a regular or infrequent drinker, living anywhere in the world should have access to information on treating alcohol responsibly, on enjoying the conviviality it can foster and on the dangers of abuse. Everyone involved has a role to play in encouraging a culture of moderation, from public health authorities to ordinary citizens, alcoholic-drinks producers and distributors through to the point of sale and to bar staff. OUR COMMITMENTS Moderate consumption is a leading principle in the Group’s activities. This commitment is translated into: OUR CONCRETE ACTIONS Promoting our products responsibly Broad principles defined at Group level, translated into practical action on the ground It is Pernod Ricard’s Executive Committee that decides the main objectives for the Group’s policy on corporate responsibility. The subsidiaries’ role is to integrate these objectives into their business practices, adapting them to local circumstances. • Respecting ethical guidelines in the promotion of Group products. It also forms part of a dialogue with the authorities and civil society, and entails support for Research into alcohol-related issues. • Respecting ethical guidelines in advertising. • Supporting public-health authorities and promoting dialogue with the community. • Funding Research projects. (1) Global Status Report on Alcohol (2004), World Health Organisation. 11 An avant-garde measure: adding a sensible-drinking message to all advertising campaigns worldwide Since 2006, all advertising by Pernod Ricard subsidiaries worldwide has included a sensible-drinking or health-safety message. In most cases today, alcoholic-drinks advertising is regulated either by law or industry codes of practice. However, in some countries there is no compulsion to observe any specific measures. For such countries, Pernod Ricard has decided to apply the same demands on promoting its products sensibly. In Canada, for example, Corby Distilleries includes the health message in English or French in its advertising and point-of-sale material for both the on- and off-premise sectors, even though there is no legal requirement to do so. While adding a message on moderation is mandatory, subsidiaries can decide on its format and adapt it to local circumstances. This is the case in China, for example, where Pernod Ricard China’s message, “Don’t drink if you’re under age or plan to drive”, highlights two major problem areas. Group companies are also asked to tailor general warnings on alcohol abuse to their own market. That’s why the glasses used for tastings and promotions carry the message “Don’t drink if you’re going to drive. Minors and pregnant women must not consume alcohol”. Advertising ethics Pernod Ricard has established ethical guidelines for its advertising campaigns. An internal-review process is used at all operational levels and applied with the same rigour, whatever the country concerned. The Pernod Ricard Code for Commercial Communications The Group’s Sustainable Development Charter(1), adopted in 2005, already underlined the importance of a commitment to responsible consumption and ethical marketing. The adoption of a Pernod Ricard Code for commercial communications in 2007 took this to a new level. Based on the European Forum for Responsible Drinking’s code of conduct previously used by Pernod Ricard, the new code sets ethical and advertising standards for Group staff worldwide. The Pernod Ricard code contains specific provisions above and beyond the general requirements of industry codes of practice: – A ban on all obscenity or gratuitous nudity in advertising. – A ban on all advertising or branding at motor-racing circuits on hoardings, racing cars or participating drivers. – An obligation to explain and apply the code to all of Pernod Ricard’s external suppliers and contractors. (1) Available on the Pernod Ricard website. In Venezuela, the warning on alcohol abuse included in brand advertising advises: “If you are under age, plan to drive or are pregnant, don’t drink.” 12 The Internal approval Committee The Internal approval Committee To ensure that subsidiaries observe its Code on Commercial Communications, Pernod Ricard has established an Internal approval Committee. In addition to its role as “guardian” of the rules on self-regulation, the Committee must also be consulted on the advertising campaigns for the 15 strategic brands(2) before their release. The 30 local brands are encouraged to seek the Committee’s opinion. From left to right and top to bottom: Armand Hennon Director of Public Affairs, France Tom Lalla VP, Administrative and Legal Affairs, Pernod Ricard USA 80% of the Group’s advertising investment is focused on the 15 key brands. Add in the 30 local brands, and the proportion of campaigns reviewed prior to release exceeds 90%. For all other brands, observance of the Pernod Ricard Code is mandatory. An overview is conducted post-launch for all campaigns not subject to scrutiny beforehand. The Committee reaches collective decisions (with a maximum of four people participating, and independent advice on hand where necessary). Both promptly (its verdict is delivered within a sevenday deadline) and clearly (a written evaluation of each campaign is provided). The Committee can hand down three types of decision: – Green: full approval (but observations may be included). – Amber: approval subject to changes (but the campaign need not be resubmitted). – Red: rejection (a new campaign will need to be submitted). Audrey Yayon-Dauvet Director of Intellectual Property Rick Connor VP, International Public Affairs Training staff in marketing ethics Staff are trained in Pernod Ricard’s standards for marketing ethics as soon as they join the Group, during their induction. Legal seminars on implementing the Pernod Ricard Code are also conducted regularly at the the Group’s training centre. In addition, Group subsidiaries provide marketing-ethics training for their employees. At any stage in the development of their advertising, marketing teams can also refer to the website www.marketresponsibly.eu organised at European level by the EFRD (European Forum for Responsible Drinking). This interactive facility provides a check on whether campaigns comply with the EFRD Code and contains information on training staff to work within the Code. A report on the extent to which the campaigns submitted are compliant, and reviewing the ethical issues raised, is given to members of the Group Executive Committee at each of its meetings. (2) Ricard, Ballantine’s, Chivas Regal, Malibu, Absolut, Havana Club, Beefeater, Kahlúa, Jameson, The Glenlivet, Martell, Mumm, Perrier-Jouët, Jacob’s Creek, Montana. Campaigns rejected as non-compliant with the Code for the following reasons: 1 Linking drinking with driving 2 The inappropriate portrayal of women 1 2 3 3 People apparently under 25 years of age 13 Working in partnership with the authorities and health-safety bodies Pernod Ricard side-by-side with the European Commission In June 2007, Pernod Ricard signed the charter of the European forum, “Alcohol and Health”. This action group formed by the European Commission brings together commercial players and non-governmental organisations keen to prevent alcohol harm. Member States of the European Union, European institutions, the World Health Organisation (WHO) and the International Organisation of Vine and Wine participate as observers. On joining the Forum, Pernod Ricard submitted to the Commission an action plan with objectives and details of how progress could be tracked and results evaluated. Among the first initiatives Pernod Ricard presented to the Commission was extending to the rest of the European Union the drinking-during-pregnancy warning symbol initially used on its labels in France. Pernod Ricard also took up the European Commission’s invitation to sign the European Road-Safety Charter. The Group has committed itself to take concrete steps, measure the results and highlight the urgent need to reduce the number of road-accident victims. The Charter is also a means for signatories to help increase road safety in Europe and share best practice with the common goal of halving the number of road-traffic accidents by 2010. Passing on the safer-drinking messages of public-health authorities Pernod Ricard has undertaken to raise public awareness of the limits beyond which drinking can cause health problems, and so to pass on the message from public-health bodies around the world. In France, “Entreprise et Prévention”, an organisation supported by Pernod Ricard, developed a campaign entitled “2340” in 2007 to remind the public of these limits using a website and advertising posters. The WHO’s safer-drinking limits Drawn up by a group of WHO experts in 1980, these put the daily limit at two units of alcohol(1) for women, three units for men, four on special occasions and zero units at least once a week and in higher-risk situations including: pregnancy and breast-feeding, those below legal drinking age, when driving a vehicle or using dangerous machinery, whenever care or vigilance are required and when taking medication. (1) A unit of alcohol equates to 10 grams of pure alcohol 1 flute glass of champagne (10cl at 12% alcohol by volume) 1 tall glass of spirits with a mixer 1 small glass of beer 1 glass of whisky 1 small glass of wine 1 glass of digestif (25cl at 5% abv) (3cl at 40% abv) (10cl at 12% abv) (3cl at 40% abv) (3cl at 40% abv + mixer) Left: Signing the founding charter of the European Forum on Alcohol and Health (June 2007). Markos Kyprianou, then European Commissioner for Health, and Thierry Billot, then Chairman and CEO of Pernod Ricard Europe. Right: Signing the European Road Safety Charter (October 2007). Jean Rodesch, Vice-President, Institutional Affairs at Pernod Ricard. 14 PERSPECTIVE BARONESS JEAN COUSSINS Chief Executive of the Portman Group in the United Kingdom from 1996 to 2006 What do you see as the role of organisations aiming to prevent alcohol abuse? Organisations like the Portman Group in the United Kingdom or “Entreprise et Prévention” in France represent their members and work in the industry’s interests overall. They campaign for corporate responsibility, set standards and encourage best practice by their members. They also work in partnership with government, parent groups, students, doctors and so on. Lastly, they seek to defend the role played by business in reducing the damaging effects alcohol can have, without making themselves scapegoats. What do you think a group like Pernod Ricard can bring to the fight against excessive or inappropriate drinking? A group such as Pernod Ricard must lead by example. It can use its marketing expertise to promote responsible drinking by developing high-impact awareness campaigns, for example. It can also endeavour to integrate awareness messages into its advertising. That’s what Pernod Ricard has done, all of its advertising campaigns now carrying a health warning. Finally, I think a message put across by a wine and spirit group really has an effect on consumers, because they don’t always expect this kind of thing from companies. “A group like Pernod Ricard can use its marketing expertise to promote responsible drinking.” These organisations are financed by wine and spirit producers. How can they remain independent? Each member company has a representative on the organisation’s board which sets the strategy and budget. At operational level, however, companies leave the organisation free to campaign and act as it sees fit. The Portman Group and the other organisations fighting alcohol abuse must have the freedom to criticise their members. It’s a question of credibility. Jean Coussins was the Chief Executive of the Portman Group in the UK from 1996 to 2006. She was a member of the Better Regulation Commission, which worked with British policy-makers to improve legislation, and she is currently a member of the Advertising Standards Authority. She now sits as a crossbench peer in the House of Lords. The Portman Group was formed in 1989 in the UK by the leading producers and distributors of beers, wines and spirits. It is active solely on corporate-responsibility issues related to alcohol. Pernod Ricard has been a member since 1999. 15 Working with organisations to prevent alcohol abuse Along with other companies in the drinks industry, Pernod Ricard has founded organisations around the world whose sole purpose is to promote responsible consumption. The latest of these is the Polish Vodka Association, founded in Poland during 2007 by Wyborowa, among other industry players. The association’s first initiative was a major campaign to prevent and raise awareness of the dangers of water-based recreational activities after drinking alcohol. The “Water with No Alcohol” campaign was repeated in 2008. ☞ For a list of the anti-alcohol-abuse organisations of which Pernod Ricard is a member, please see page 42. Taking research forwards The Polish Vodka Association’s campaign on preventing alcohol abuse, “Water with no alcohol”. Since its formation, Pernod Ricard has contributed to scientific research into alcohol studies and the biomedical effects of alcohol consumption. Since 1971, the Group has funded the “Institut de Recherche et d’Etude des Boissons” (IREB), a research body founded by Jean Hémard, then chairman of Pernod SA. ICAP Through its support for ICAP (International Centre for Alcohol Policies), Pernod Ricard seeks to promote understanding of the role of alcohol in society and to help reduce the abuse of alcohol worldwide. ICAP is an international think tank on alcohol policy issues and has a database enabling the publication of well-documented, objective analyses. ICAP works to encourage dialogue and pursue partnerships involving the wine and spirit industry, the public health community and others interested in alcohol policy. Starting from the standpoint that policies to prevent alcohol abuse must be based on scientific fact if they are to work in the long term, ICAP regularly publishes research reports on the health risks posed by alcohol. IREB runs a large number of research programmes into alcohol and the biomedical aspects of drinking. 16 PERSPECTIVE GEORGES DE SAINT BLANQUAT Chairman of the Scientific Council of the “Institut de Recherches Scientifiques sur les Boissons” (IREB) from 2003 to 2008 How does IREB operate? IREB is administered by a Board of representatives from member companies. There is an independent Scientific Committee of volunteers with which the Board does not interfere, as dictated by the statutes under which IREB was founded. This committee is made up of a dozen co-opted members, all recognised in scientific circles for their achievements and representing all fields of alcohol studies. Where has IREB made an important contribution to scientific research? In the context of its in-house research, especially into the younger population, IREB has contributed substantially to our knowledge of consumption patterns and attitudes towards alcohol within this age group. “We contribute to the wider knowledge of young people’s attitudes towards alcohol.” What are the main areas of IREB’s research? Initially, IREB focused primarily on research into dependence. Gradually, other areas were included, split into two major categories of ‘in-house research’, primarily studies initiated by IREB and subcontracted to laboratories or bodies thought to have the necessary skills, and ‘subsidised’ research where IREB invites laboratories to submit research proposals. The Scientific Committee examines the proposals and decides which to fund. With its subsidised research, IREB supports others working in the French public arena, principally the CNRS (Centre National de la Recherche Scientifique), INSERM (Institut National de la Santé et de la Recherche Médicale) and MILDT, an interministerial initiative against drug addiction. IREB has participated in significant advances in predictive testing, genetics, therapeutic molecules and studies of alcohol’s role in fields such as sport, celebration etc. Each year, IREB funds around 30 research projects on a broad spectrum of themes such as history, anthropology, sociology, perinatality, the impact of alcohol on organs like the liver and brain, carcinogenesis and so on. Georges de Saint Blanquat holds a doctorate in science, is a researcher at the “Centre National de la Recherche Scientifique” (CNRS) in Paris and a Professor at the University of Bordeaux. He has been a member of the IREB Scientific Committee since 1988 and its Chairman from 2003 to 2008. Founded in 1971 by producers and distributors of alcoholic drinks, IREB is a research body that publishes studies into, and information on, alcohol. Over 250 biomedical research programmes have been funded so far. 17 STAYING CLEAN WHEN I DRIVE 18 AVOIDING DRINKING AND DRIVING THE STAKES According to the WHO, around 1.2 million people die in road traffic accidents each year and 20 to 50 million(1) are injured or become handicapped. Depending on the country, 20% to 69% of fatally injured drivers had consumed alcohol before their crash(2). In 85% of alcohol-related fatal accidents, those responsible are occasional drinkers(3) who might have a drink over lunch at work, at a party with friends or on similar occasions. Action can and must be taken to limit the number of accidents. OUR CONCRETE ACTIONS By signing the European Road Safety Charter, Pernod Ricard has committed itself to working through its European subsidiaries to reduce the dangers linked with drinking and driving. But Pernod Ricard’s road safety policies don’t stop at Europe’s borders. A large number of initiatives are being actioned around the world. (see page 21) When the level of alcohol in the blood reaches 0.5 grams per litre, the risk of an accident doubles. Over 0.8 grams, it’s multiplied tenfold. At the wheel, alcohol narrows the driver’s field of vision, increases the chance of being dazzled by headlights and slows down reactions. A “standard glass” raises blood alcohol levels on average by 0.2 g/L and takes 90 minutes to wear off. Reducing the number of alcohol-related road accidents is a priority for Pernod Ricard. OUR COMMITMENTS Pernod Ricard supports the policies of the road-safety authorities and is committed to help reduce the number of alcohol-related accidents. Prevention is key, informing drivers of the dangers and encouraging them to change their habits. To that end, the Group is taking action to reduce risks and developing campaigns to highlight the dangers of drinking and driving. (1) World report on road traffic injury prevention. WHO. 2004. (2) Drinking and driving: a road safety manual for decision-makers and practitioners, WHO. 2007. (3) Data provided by the French road-safety authority. 19 PERSPECTIVE JACQUES BARROT Vice-President of the European Commission For the last four years, the European Road-Safety Charter, signed by Pernod Ricard in november 2007, has mobilised companies in the cause of preventing dangerous driving. How do you view its performance so far? In 2001, the European Union set itself the objective of saving 25,000 lives on European roads every year until 2010. As part of this effort, the Commission decided in 2004 to create a European Road-Safety Charter to rally as many different sections of society as possible to this cause. Today, four years on, the Charter has over a thousand signatories from both the public and private sectors who have undertaken to implement awareness and preventative initiatives. These will reach nearly 70 million people throughout Europe. Drink-driving is a major cause of road accidents. Is a european approach to this issue possible, or should it be left to member States? After speeding, drink-driving is the biggest cause of fatal accidents. For Europe, the problem is not so much the discrepancies between legal limits for blood-alcohol as the rigour with which the States enforce these limits. Road-safety and policing, especially of drink-driving, are primarily matters for member states. The European Union for its part can encourage co-operation and the co-ordination of action through best-practice sharing in these areas of road safety and policing, or through supporting measures at community level. To this end I recently proposed a draft directive to promote crossborder co-operation between member States on curbing serious driving offences. The four offences to tackle as a priority are drinkdriving, speeding, failure to wear a seatbelt and failure to observe traffic lights. Together, these four offences account for three quarters of fatal accidents that can and must be avoided. “The European Union has set itself the objective of saving 25,000 lives on European roads every year from now to 2010.” I can mention two current examples to which I gave a prize for excellence in 2007. One was run by the Latvian national oil company targeting primary schools in the country and aimed at educating children on road sense. The other was a large-scale awareness campaign in the London region that sought to reduce road deaths among the young by 62%. The progress over the last five years is substantial, thanks in part to the Charter. The number of people killed on European roads has been cut by 20%. However, these efforts are not enough to reach the objective of a 50% reduction by 2010. We must continue to push for safer vehicles and infrastructure, but also for safer behaviour by road users. That’s why I’m especially pleased that a group like Pernod Ricard, already involved in preventing alcohol abuse and promoting road safety, has become a signatory. 20 What can a Group like Pernod Ricard do to support the Commission in this arena? I’d like to thank Pernod Ricard again for becoming a Charter signatory. It’s a bold gesture that will certainly encourage others in the alcoholicdrinks industry to become involved with promoting road safety. We can already see the impetus this has created. Pernod Ricard can contribute to reducing the number of road accidents by continuing to promote the avoidance of alcohol when driving, not only among its own staff but also among those at risk, particularly young people, who aren’t always aware of the risks they are taking and the dangers they put others through. There are many measures that can be taken, such as giving out breathalysers, or encouraging designated-driver schemes where the driver doesn’t drink at all, as with the ‘Bob’ campaign supported by the European Commission in partnership with the industry and Pernod Ricard especially. Promoting the designateddriver initiative The designated driver has become an essential feature of the awareness campaign. The concept is simple: to encourage one of those at a party or an event to stay sober in order to drive his or her friends home safely. Pernod Ricard Singapore became involved in the fight against drink-driving. The campaign launched during the 2007 festive season uses peer influence to dissuade visitors to Singapore’s discotheques from taking the wheel after drinking alcohol. Pernod Ricard Singapore’s ambassadors promote the designated-driver principle at nightclubs, distributing trendy and collectable dog tags with this message. 1 In Brazil during the summer of 2007, ‘guardian angels’ made sure those attending the launch party of the Ballantine’s ‘Leave an Impression’ campaign got home safe and sound. 2 Those leaving the Ballantine’s Impression Party in August 2008 found 25 buses provided for party-goers by Pernod Ricard Brazil. In Taiwan, Bob acts as spokesman for Pernod Ricard Taiwan’s safety messages. In Spain, the Foundation for Alcohol and Society, supported by Pernod Ricard España, uses TV campaigns, radio, free newspapers and viral marketing in addition to on-the-ground activity at closing time for bars and nightclubs, to promote the concept of “nocturnos” or designated drivers. In France, as part of the the European Road Safety Charter signed with the Ministry of Transport in 2002 and extended to include the national health-insurance fund in 2008, the Pernod and Ricard companies are implementing the designated-driver scheme at all branded promotional events. Kits developed by Entreprise et Prévention incorporating the official slogan of the road-safety body Prévention Routière (“The Driver Doesn’t Drink” or “Who’s Driving?”) are routinely handed out. In Australia and New Zealand, the designated-driver initiative has become mandatory since 2007 at all Pernod Ricard Pacific events. Safety booths have been put up in winery visitor centres and the scheme runs at external events such as promotions and festivals. 3 The concept appealed to the Evian brand which is now an official partner in the initiative and distributes free bottles of its water to designated drivers. The program also has the support of the DrinkWise Australia association. 25,000 LIVES TO SAVE ICAP The figure of 25,000 refers to the objective announced by the European Commission in its 2001 white paper on transport of saving 25,000 lives (of the 50,000 killed every year) on European roads between now and 2010. 1 2 3 21 Devising campaigns to prevent the risks of drink-driving ZHAO XIAOPING Zhao Xiaoping is Secretary General of the Road Traffic Safety Association of China (RTSC). Founded in 1994 and attached to the Ministry of Public Safety which has responsibility for road safety, the organisation has a presence throughout the country. In Italy since the summer of 2007, Pernod Ricard Italia together with Havana Club International has been running an initiative entitled “Non guidare, lasciati guidare” (“Don’t drive, get driven”). Free buses link night clubs to town centres and resorts on the Adriatic and Tyrrhenian coasts as well as Rome. This initiative is the first commitment made by the Group within the framework of the European Road Safety Charter. Pernod Ricard Italia also promotes responsible drinking in night clubs by working with DJs, authors of the ‘Ten Commandments of responsible drinking’ in Italy, who became the initiative’s spokesmen at company-sponsored events during the summer of 2008. In Milan, from April to October, the operation “stewards of the night” was implemented in partnership with Milan’s City Council and night clubs from different areas of the city. The Havana Club “stewards” made sure people were quiet when they left the clubs and helped people access night buses or taxis. 1 The fight against drink-driving is one of your priorities. What are the main challenges you face on this? Exceptional economic growth and the exponential increase in road-building and vehicles in use in China have made road safety crucial. The public aren’t aware enough of the risks linked with drinking and driving. Raising public awareness and drawing attention to this issue is our main challenge. What objectives does the partnership between the RTSAC and Pernod Ricard China have? The partnership formed in 2005 with Pernod Ricard China was aimed at launching our major joint campaign against drink-driving. Together, we’ve been promoting this campaign for the last three years, obtaining excellent results and reaching around 60 million people through a variety of channels, such as seminars, an educational internet site, TV advertising and extensive press coverage. We won’t stop there and want to pursue the partnership, continuing to raise public awareness of the dangers of drink-driving. I think this kind of initiative is very positive because promoting road safety is in everyone’s interests, including companies. 1 22 2 In South Korea, Pernod Ricard Korea is at the forefront of the fight against drink-driving. The campaign “Smart Driving”, launched in November 2007, received the support of the NGO ‘Coalition for Transportation Culture’ and the Road Traffic Safety Authority, a government agency responsible for road safety. 2 3 4 Various communication tools support the campaign : a website (www.smartdriving.co.kr), an information booklet and a poster campaign during the year-end festivities in 2007. Seminars were also held with traffic experts from academic circles, government, and NGOs with the aim of finding workable solutions to the problem of drink-driving. In 2008, the Kahlúa brand invited consumers to think about the risks of drink-driving with a creative, high-impact commercial broadcast in the United States. 3 The Malibu brand likewise put together a commercial on the issue as part of its “Get Your Island On” campaign. These initiatives fall within Pernod Ricard USA’s objective of using a proportion of the strategic brands’ advertising budgets to promote responsible-drinking campaigns. In Germany, Pernod Ricard Deutschland has developed a series of positive, upbeat TV adverts about drinking responsibly for the Ramazzotti brand within the framework of the “Live Ramazzotti” campaign that started early in 2007. Aired in June 2008 on the main public and private TV channels, the commercial entitled “Live Responsibly” encourages people not to drive after consuming alcohol. Some executions of Pernod Ricard Venezuela’s “Sin Equilibrio” and Pernod Ricard USA’s “Accept Responsibility” campaigns, both developed in 2007, address the problem of drink-driving. Several American television stations showed Pernod Ricard USA’s drinkdriving commercial during the 2007 year-end festive season as part of their quota of public-service messages, testament to the quality and effectiveness of the campaign. The Absolut Company developed the “In an Absolut World” campaign calling on consumers to imagine themselves in an ideal world. The campaign includes an execution about drinking responsibly. It uses offbeat humour to remind consumers of the importance of keeping drinking and driving separate. The poster shows a discotheque where the car park is filled entirely by taxis since, ‘In an Absolut world, everyone acts responsibly”. Launched in 2007, the campaign is currently running in the United States and Mexico. 4 MAURICIO SORIANO Mauricio Soriano is the legal head of Casa Perdo Domecq, Pernod Ricard’s subsidiary in Mexico. He co-ordinates the activities of the Domecq Foundation, which manages the corporate responsibility projects of Casa Pedro Domecq. Here, he tells us about the antidrink-driving campaign “O tomas O manejas” (“Either drink or drive”). What’s the thinking behind the “O tomas O manejas” campaign? The concept on which it’s based is that it’s dangerous to try and do two essentially incompatible things at once, like drinking and driving. Two TV ads have been developed with the slogan “O tomas O manejas” (“Either drink or drive”). They use comedy and analogy to show situations where a lack of responsibility creates risk for oneself and others. For example, you see a man trying to make toast while in the bath or tie his shoe laces as he crosses the road. What kind of resources did you put into devising this campaign? In 2006, Casa Pedro Domecq decided to transfer 20% of its net profit to the Domecq Foundation. The resulting fund allows us to continue our work and maximise the campaign’s public impact. From October 2006 to December 2007, the ads were broadcast 800 times in prime slots on five different TV channels. The campaign also featured in cinemas and the press. Have the results matched the investment? Yes. After the spots were broadcast for five weeks, the Mexican authorities in the shape of COFEPRIS (the commission for the prevention of health risks), attached to the Ministry of Health, wanted to run the campaign in their allocated slots on the national networks. As further recognition of our work, Casa Pedro Domecq won the “Al Ries” national marketing award for corporate responsibility. 23 KEEPING TO SOFT DRINKS ONCE IN A WHILE 24 MAKING YOUNG PEOPLE AWARE OF THE POTENTIAL RISKS LINKED TO ALCOHOL THE STAKES Although most young people treat alcohol responsibly, the 15-24 age group is more likely to be affected by excessive or inappropriate consumption. Under-age drinking, bingedrinking and drink-driving all have their risks, but their incidence varies by country. According to the Eurobarometer study on attitudes to alcohol published in March 2007, 31% of young Europeans aged 15-24 say they drink alcohol once a week. 25% admit to drinking three to four glasses per occasion and 19% over four glasses. These rates are higher than for all other age groups(1). Above and beyond the immediate effects, such levels of excessive or inappropriate drinking have dangerous long-term consequences. Limiting these at-risk behaviour patterns is key. OUR COMMITMENTS OUR CONCRETE ACTIONS Protecting minors Responsible commercial communications In 2007, Pernod Ricard adopted a code on commercial communications. This code includes a series of measures ensuring that minors are not targeted in advertising. Campaigns must not portray minors drinking alcohol. They must only be broadcast in media or at events where adults account for at least 70% of the expected audience. Furthermore, these campaigns must use actors or models at least 25 years old and may on no account use any objects, images, styles, personalities, symbols or music likely to attract minors. Lastly, minors aren’t allowed to access the websites of Group brands. (see page 27 for more) Pernod Ricard supports legislation to protect minors and discourage them from drinking. The Group is committed not to target minors in its commercial communications. Our other priority is to raise awareness of responsible drinking among minors and young adults. (1) Eurobarometer special report 272 “Attitudes Towards Alcohol”. Conducted by TNS Sofres for the European Commission, March 2007. 25 PERSPECTIVE DR ALFRED MELE Professor of Philosophy at Florida State University What’s the concept behind Pernod Ricard USA’s “Accept Responsibility” campaign? The campaign’s central idea is that one of the main causes of bingedrinking or drink-driving among minors is self-deception. People lie to themselves by finding excuses for their irresponsible behaviour. The campaign uses a two-stage strategy: firstly denouncing the problem of self-deception, then encouraging individuals to accept responsibility for their actions. 1 How do you view this type of health-safety initiative by a wine and spirit group such as Pernod Ricard? Pernod Ricard USA’s “Accept Responsibility” campaign looks especially promising. It’s well thought-through and addresses the problem of alcohol from a new and relevant angle. It draws wider public attention to self-deception and pushes people to accept responsibility for their attitude to alcohol. I think it has the potential to strike a chord and encourage people to drink alcohol more responsibly. It’s very positive for a business that makes and distributes alcoholic drinks to invite its customers to be honest with themselves and practice self-discipline. “Pernod Ricard USA’s campaign addresses the problem of alcohol from a new and relevant angle.” How does the campaign address the problem of minors drinking? Combating the consumption of alcohol by minors requires a multilevel approach – making young people aware of the dangers of drinking and stricter controls on the sale of alcohol to minors are examples of this. The “Accept Responsibility” campaign approaches the problem from the angle of parental responsibility. It criticises those parents who refuse to accept that their children drink alcohol. The goal is to encourage them to solve the problem with their children, and not hide behind excuses like “We did the same when we were that age, and we turned out alright.” 26 Doctor Alfred Mele is Professor of Philosophy at Florida State University and a specialist in the phenomenon of self-deception. He was written extensively on the subject in academic journals. Subsidiaries show their commitment Pernod Ricard is very aware of the problem of young people drinking. In France since the 1980s, the Group has funded the studies IREB (the institute for alcohol research) conducts every five years on a sample of 1,000 young people aged between 13 and 24. These studies yield useful information on young French people’s attitudes and behaviour towards alcohol. Convinced that protecting minors is vital, Patrick Ricard supported the French government’s 2008 proposal to raise the legal age for buying alcohol in France from 16 to 18. In Spain, the Foundation for Alcohol and Society (FAS), supported by Pernod Ricard Espana, has developed educational programmes on alcohol for schools and colleges. These target three key groups: pupils, teachers and families. The “Adolescence and Alcohol” programme aimed at 12-18 year-olds seeks to raise the age at which youngsters first try alcohol and to reduce the number of under-age drinkers. Since the programme started in 2001, more than a million adolescents have participated at 2,100 schools and colleges. The FAS has also set up a programme called “The Faces of Alcohol” based on the website www.lascarasdelalcohol.com.es. 2 Making young adults aware In Ireland, Irish Distillers has joined forces with MEAS (Mature Enjoyment of Alcohol in Society), which highlights alcohol-related issues through its five-year programme Drinkaware.ie. A national advertising campaign tackling bingedrinking was launched in 2007. Entitled “Had Enough?”, this original campaign deals with bingedrinking from the viewpoint of those around excessive drinkers, who suffer from their behaviour and have “had enough”. It encourages the public to reject the general tolerance in Irish society towards drunken anti-social behaviour. The campaign also has a foothold on Irish campuses. The “No Nonsense” guide aimed at students was put together with the help of the Union of Students in Ireland. With its direct language, the guide offers students advice on drinking alcohol responsibly and can be downloaded free-ofcharge at www.drinkaware.ie. 3 Concerned at the dangers of excessive or inappropriate drinking among young adults in particular, Pernod Ricard UK has adapted Pernod Ricard USA’s Accept Responsibility campaign for use in Britain. Running from April 2008 , the campaign’s first phase addresses binge-drinking before dealing with under-age drinking and drink-driving. 4 Similarly in Sweden, Pernod Ricard Nordic is working with education professionals and teachers in the “Teach about Alcohol” programme (www.prataomalkohol.se). The aim is to delay young people’s first use of alcohol and instil in them a responsible attitude towards drinking. Launched in 2006 and available to secondary schools, the programme has proved successful since, at the end of 2007, 2,400 schools had requested the teaching material, representing 80% of Swedish schools. 600,000 pupils have been given access to the material so far. BINGE DRINKING DOESN’T START WITH A DRINK, IT STARTS WITH AN EXCUSE. I NEED A FEW DRINKS TO LOOSEN UP. I DON’T START TO FEEL ANYTHING UNTIL MY 3RD DRINK. I CAN’T HAVE A GOOD TIME WITHOUT DRINKING. WE ALWAYS HAVE A FEW DRINKS BEFORE WE GO OUT. Find out the truth about binge drinking at acceptresponsibility.org.uk ACCEPT RESPONSIBILITY 1 2 3 4 Pernod Ricard UK is a member of the Portman Group promoting responsible drinking 27 Making young people aware of the risks linked with drink-driving In India, where one person in two is under 25 years old, Pernod Ricard India developed a campaign promoting designated drivers to young people for the 2007 year-end festivities. The resources deployed were aimed at securing maximum impact with the target group. TV ads used humour to tackle the subject in order to attract a younger audience. For its radio commercials, Pernod Ricard India utilised the voices of film actors popular with young adults. 1 Pernod Ricard Thailand also ran a campaign in December 2007 highlighting the risks of drink-driving to young people. “Responsibility Ambassadors” for the 100 Pipers Scotch-whisky brand were present at promotional events in Bangkok. Their role was to get young adults to test their blood-alcohol levels before leaving the party, and they handed out “Drink Responsibly” stickers to those passing the test. 2 TRAINING BAR STAFF TO SERVE RESPONSIBLY Ankya Rytel and José Carlos Lopez have worked for five and ten years respectively in Madrid’s bars and clubs. They opened their own cocktail bar in January 2008 after attending a training course on serving responsibly run by FAS(1). Here they explain why this kind of training is useful, especially with their clientele of young adults. You went on the “Tu sirves, tu decides” (“You serve, you decide”) training course two months before opening your bar. Was that because you want to encourage responsible drinking in your bar? Yes, we wanted to create a place that reflects our beliefs – that partying and fun can be compatible with moderation. The course helped us put this into practice, especially when we were designing the interior for the bar. For example, we put up mirrors in different places around the bar. They help customers stay within the limits. The mirror shows them an image of themselves that they’re not always aware of. You’re in business to sell drinks, most of them alcoholic. How do your customers react, especially the younger ones, when you talk about exercising moderation? Has the training been helpful? The training focused a lot on the psychology of the relationship between the bar staff and the customer. We learned how to explain properly to the client why we wouldn’t serve them. You need patience. It’s better to warn someone several times until they understand than always to use heavier-handed measures (such as calling the bouncer over). We want our customers’ experience of our bar to be positive and for them to come back. Most of that time, that’s what happens, they come back, apologise and thank us. The course also reminded us how important it is to work as a team and be consistent. For instance, when one server refuses the client a drink, the other must do so, too. Our team have read the FAS booklet with information on units of alcohol and how the body absorbs alcohol. That kind of thing often interests our customers, and we see it as an extra service we offer them. (1) FAS (Foundation for Alcohol and Society) was formed in 2000 by FEBE (The Spanish Alcoholic Drinks Federation). A not-for-profit organisation, it brings together the main Spanish spirits producers and seeks to promote responsible drinking. "53%34/ 1 28 2 3 PERSPECTIVE BRUNO GOIMIER Communication Director at Pernod Ricard Pacific Why did you choose “Malibu Sunset Social” to deliver messages about responsible drinking to young people? In 2008, we ran the second series of the “Malibu Sunset Social” events that drew over 10,000 people in 2007. We further strengthened the responsible-drinking messages. The concerts were held in licensed venues and Pernod Ricard Australia ensured the law on selling alcohol was strictly enforced. We think it essential to implement the Group’s responsible consumption policy at this kind of event attended by lots of young adults. Is there a particular approach or tone of voice that’s effective at raising awareness in the target group of young adults? Credibility’s essential. The fact that it’s a brand talking to young people gives the message extra weight. We also brief the DJs so they feel involved in our initiative and can underline on stage the importance of drinking sensibly. Their influence on young people means they can get this kind of message across more easily. “The fact that it’s a brand talking gives the message extra weight.” What was in the initiative you implemented? Right from the start, our priority is to ensure these events are promoted ethically and responsibly. Those attending have their age checked on the website they must use to get tickets.On the day of the event, we make sure festival-goers can’t miss the responsible-drinking messages. In 2007, moderation messages were printed on glasses and advertising material, as well as featuring in our radio commercials and were repeated on-stage by the organisers and artists. We also introduced a designated-driver system. 3 In 2008 we took a similar approach. Festival access was of course denied to anyone under age, and ID checks were mandatory. Responsible-drinking messages from the groups playing at the festival were shown on giant screens. Water and food were available to festival-goers throughout the event. Bruno Goimier is Communication Director for Pernod Ricard Pacific. Together with Pernod Ricard Australia’s marketing team, he developed a responsibledrinking initiative targeting young adults. The initiative was implemented at music festivals in Australia in 2007 and was repeated in 2008. 29 NOT EVEN A DROP 30 DISSUADING PREGNANT WOMEN FROM DRINKING THE STAKES Drinking alcohol puts the unborn child at significant risk throughout pregnancy. Alcohol passes straight from the mother’s blood to the foetus via the placenta, affecting the nervous system and brain. Prenatal exposure to alcohol is the prime non-genetic cause of mental handicap in children. Foetal Alcohol Syndrome (FAS) is the most serious form of prenatal exposure to alcohol, and its symptoms include growth retardation, physical deformities and brain problems leading to mental retardation, major difficulties in learning and social integration. OUR COMMITMENTS Pernod Ricard supports the advice of doctors and public health authorities for pregnant women to avoid alcohol totally throughout their pregnancy. This applies to any form of drinking, whether regular, occasional or even at celebrations. Pernod Ricard commits itself to informing women, and more generally raising public awareness, of the eminently preventable risks involved in drinking during pregnancy. While most women and those around them are aware of the dangers of drinking during pregnancy, some think there’s no harm in drinking occasionally or in small amounts. No current data is available to define a level of drinking that’s safe for unborn children. As a precaution, the health authorities advise pregnant women not to drink alcohol, even in small amounts. Informing women, and the public in general, of the risks linked to drinking during pregnancy is the main challenge. 31 PERSPECTIVE ALAIN DUFOSSÉ Chairman and Chief Executive Officer of Pernod Ricard Deutschland Why did you take this proactive stance on drinking during pregnancy? The decision to apply this logo to our products Euorpe-wide was taken at Group level. We implemented it in conjunction with brand owners, but we decided to publicise this information campaign to bring it to the attention of a broad section of consumers. The risk of foetal alcohol syndrome can easily be avoided and we see it as our role to support the health campaigns run by the authorities and the medical profession. Will you take this further? We want to pursue this corporate responsibility policy. The drinks industry in this country is highly fragmented, so people look to us for a lead. We particularly want to build on our initiative in this domain by working on the ground with health professionals. Although alcoholic-drinks advertising is still relatively free in Germany, we plan to set an example and, in co-operation Pernod Ricard headquarters, review all of our advertising from an ethical standpoint. “We support the health campaigns run by the authorities and the medical profession.” How did the German health authorities view the initiative? Very positively. Firstly the press highlighted the relevance and innovative nature of the initiative. The German Health Ministry drew attention to it on their website and wanted to meet us and discuss it. They appreciated such a practical, voluntary measure from a large player in the industry. I think we’ve laid the foundations for a constructive dialogue while a debate was underway on how to reduce the risks linked to drinking during pregnancy. 32 Alain Dufossé is Chairman and CEO of Pernod Ricard Deutschland, one of the Group’s first subsidiaries to put on its products the warning symbol for drinking during pregnancy. OUR CONCRETE ACTIONS Rolling out the logo on drinking during pregnancy In 2005, the French parliament voted to warn pregnant women of the dangers of alcohol consumption via appropriate labelling. While in other countries, such as the United States, alcoholic drinks already carry labels warning about drinking during pregnancy, France is the first country in the world to use a symbol for this (showing a pregnant woman raising a glass of alcohol to her mouth surrounded by a circle with a cross through it). To spread the message to the largest possible number of consumers, Pernod Ricard decided to roll it out across across Europe, the Group’s biggest region by turnover. Despite there being no legal duty to do so, Pernod Ricard undertook in December 2006 to spread this message by printing the pregnant-woman symbol clearly on the back labels of all wine and spirit bottles sold throughout the 27 countries of the European Union. Opposite: the Havana Club Anejo Blanco label bearing the pregnant-woman symbol. 33 PERSPECTIVE DOCTEUR DENIS LAMBLIN Paediatrician How do you view the fight against foetal alcohol syndrome? There’s too much ignorance or acceptance of alcohol’s harmful effects on the foetus. Our challenge is to make people aware. The future of the next generation is at stake. Every year in France, nearly 3,000 children are born vulnerable through prenatal exposure to alcohol. A comprehensive approach to prevention is needed. People must not be afraid to talk about it. Firstly, we have to explain why we recommend “zero alcohol during pregnancy” to the public and to women who drink alcohol in moderation and who, once aware of the risks, should have no problem stopping if they want to have a baby. If they can’t, they should speak to their doctor who can advise them on starting a safe pregnancy. Pernod Ricard has decided voluntarily to apply the pregnantwoman symbol obligatory in France to all of its products sold in the 27 European-Union countries. Can this kind of initiative to inform consumers help you as a health practitioner? I’ve made two visits to the French parliament with Mme. Anne-Marie Payet, the Senator for Reunion, to support this project. I’m delighted that companies are spreading this message. It’s a highly relevant measure that puts a health warning for pregnant women on labels. It means people can no longer delude themselves by thinking “if it’s really dangerous, it’d say so on the bottle”. It’s a very good start, but the logo should be bigger. Many mothers-to-be don’t notice it because it’s too small. What’s more, it’s vital this initiative is backed up by other, complementary steps: − Raising awareness among youngsters at school with, for example, a DVD (1) created with their input, but also for the very young (9-10 year-olds) using a story (2) with a commentary distributed to all schools in the area. “Applying the pregnant-woman symbol to all Pernod Ricard products sold in the 27 countries of the European Union is a highly relevant measure.” In the case of women who are vulnerable or have addiction problems, we try to get them to recognise their illness, to talk about it freely and we encourage them to seek treatment to break their habit as soon as possible. Every alcohol-free day helps the unborn child. To achieve this, we need first of all to tackle the fatalism of families and professionals who often lack support. To help them, we organised a group of local aidworkers six years ago in Reunion. These helpers, who form the heart of our network, help 150 women and their 200 vulnerable children access and get the most from healthcare, social services and education. This multi-layered approach to the problem means that the right care can be given throughout the pregnancy, and afterwards that these women can contemplate having further children in a worry-free environment. − Clear information on the dangers of alcohol during pregnancy available at the first maternity health check or, even better, before conception. That means training for doctors, midwives and social workers so that they’re equipped to discuss the issue with confidence and don’t see drinking as a taboo subject. − Organising a well co-ordinated back-up network for health professionals to give mothers and their children easy access to early-stage health care and so reduce the incidence of brain disorders and their consequences. This community-level action has demonstrated its relevance. Today, half of the women in the care of Reuni-Saf’s local helpers don’t drink alcohol. Nine baby brothers or sisters of children affected have been born healthy following alcohol-free pregnancies. Denis Lamblin is a paediatrician. He runs Reuni-Saf, an organisation that fights the spread of foetal alcohol syndrome in the French overseas territory of Reunion. He is a member of the Council for Moderation and Prevention set up by the French government. (1) DVD: “SAF: Learning About Responsible Attitudes.” Available in French and English at http://www.reunisaf.org (2) “Flora and Her Flowers, or a Mistake While Watering” 34 Telling people about the risks of drinking during pregnancy In France, the Group, via IREB and Entreprise et Prévention, is helping the health authorities and local communities to implement this policy. Pernod Ricard is supporting the health campaign targeting pregnant women and health professionals that Entreprise et Prévention and the CNGOF (The national association of French gynaecologists) have run since September 2008. The initiative aims to promote dialogue between doctors and patients through a simple recommendation: “zero alcohol during pregnancy”. A leaflet intended for the public and entitled “Can I drink to my child’s health?” deals with the questions that parents-to-be often ask, and a booklet called “Let’s talk about alcohol and pregnancy.” gives doctors detailed information on the effects of alcohol on the foetus and offers advice on how to raise the issue during consultations. A poster also puts the message across in waiting rooms and encourages patients to ask their doctor. The campaign was trialled during 2006 in the city of Le Havre (north-west France) and was judged very successful. Pernod Ricard Venezuela’s advice to pregnant women is clear: “Act, don’t drink during pregnancy”. These messages have appeared in newspapers, magazines and as posters on the sides of a fleet of lorries driving round Caracas. Pernod Ricard Venezuela is at the forefront of preventing alcohol abuse in Latin America In 2007, Pernod Ricard Venezuela developed a general awareness campaign under the name “Equilibrio” (balance) warning of the various dangers of excessive or inappropriate drinking and encouraging the public to take note of these dangers. Two of the campaign’s executions address drinking during pregnancy with the headline “There’s no life without balance”. For the 2008-2009 financial year, a further poster campaign plus television and cinema advertising are planned. Targeted activity will be organised with health professionals, focusing on mothers and women of child-bearing age. Convinced of the importance of this issue, the team behind the campaign is working to extend it to the Central American subsidiaries and Columbia, raising awareness in another seven countries. The awareness campaign run by Entreprise et Prévention and the CNGOF. Left: leaflet aimed at doctors. Right: leaflet targeting patients. 35 SETTING AN EXAMPLE 36 MAKING STAFF AWARE OF THEIR RESPONSIBILITIES THE STAKES At Pernod Ricard, human-resource management goes hand-in-hand with observing Group values. Everyone shares the commitment to responsible consumption whatever their role in the business. There are two aspects to this: watching out for the health and safety of all staff, and ensuring that alcohol is always sold and promoted responsibly. OUR COMMITMENTS Pernod Ricard makes every effort to alert its staff to the risks of excessive or inappropriate drinking. In their work, staff must for their part display exemplary conduct that reflects the Group’s commitment. Pernod Ricard expects its people to act as ambassadors for its responsible drinking policy in their dealings with consumers. OUR CONCRETE ACTIONS Raising staff awareness of the risks of excessive drinking Adopting a code of conduct in each subsidiary Eager to reduce accidents among employees and meet the commitments made in the European Road Safety Charter, Pernod Ricard’s Group Executive Committee asked each subsidiary at the start of 2008 to devise a code of conduct on consuming alcohol . These codes encourage the principle of drinking responsibly, provide information on using alcohol more safely (through the WHO guidelines) and address the risks of drinking and driving (recommending staff not to drive after drinking). In each country, resources are made available to ensure the code is observed, with budgets for hotel accommodation and taxi fares in particular. The designated-driver system, with one person not drinking, is promoted among sales staff working in teams. The codes must also indicate the penalties in force for cases of noncompliance. Excessive drinking by a member of staff is viewed as gross misconduct and can lead to suspension. 37 Encouraging staff to drive responsibly Since 2002, the Pernod and Ricard companies in France have involved their sales forces in the road-safety charter signed with the Ministry of Transport. A targeted accident-prevention programme for employees has been introduced. This includes distributing an electronic breathalyser to everyone with a company car and installing breathalyser terminals in all company buildings (offices, production sites etc.). 1 Furthermore, the sales team receive “living expenses” for hotel rooms or taxis after events. At Pernod, these efforts yielded a 51% drop in accidents where staff were at fault between 2002 and 2006. By signing the European Road-Safety Charter in November 2007, Pernod Ricard made two major commitments concerning its staff: to encourage responsible driving in all 27 countries of the European Union (affecting around 10,000 staff) and to reduce the number of accidents in France. These commitments are in addition to the many initiatives undertaken by subsidiariesinternationally. Pernod Ricard Thailand devised a comprehensive anti-drinkdriving programme for its 200 employees. They received guidelines on good conduct and breathalysers. A Bangkok police officer and a representative from the Anti Drink-Driving Foundation, an NGO, came to speak to staff about the dangers of drink-driving and the penalties they risked at a seminar on drinking and driving in November 2007. Promoting moderation At Chivas Brothers, Scottish Alcohol Awareness Week, a joint initiative by the Scottish government and the drinks industry, has been held every October since 2007. Interactive stands promoting responsible consumption and explaining to staff what a unit of alcohol represents are positioned in the staff restaurants at the Paisley, Kilmalid and Newbridge sites. Each employee receives a kit with information on units of alcohol. Pernod Ricard Pacific installed breathalyser terminals at its three largest sites including the headquarters in Sydney. These machines are especially useful for company events, which must now be supervised. Taxis are also on hand to get staff home safely. 2 For Malibu-Kahlúa International, staff safety is likewise a priority. Before every company event where alcohol may be consumed, a moderation message is sent to all staff by internal mail or e-mail. A professional barman has been taken on to encourage sensible drinking and food is always served. Buses or taxis are organised for employees afterwards. At Pernod Ricard USA, the entire sales force and head-office staff (around 500 employees) have all been given electronic breathalysers. During the next financial year, the initiative will be extended to employees working at production sites. 1 38 2 PERSPECTIVE EDUARDO OTERO Chief Executive Officer of Pernod Ricard Andes and Southern Cone What role do staff play in the responsible-drinking policy? They represent the keystone of our commitment to responsible drinking. To bring about a change in attitudes to alcohol, a wine and spirits producer such as ourselves must take a lead, and this involves our employees’ attitudes. Our staff are true ambassadors for Pernod Ricard in sales outlets, with our customers and consumers, but also with their own families and friends. To be credible, the commitment must be consistent. Our people must be the first to embrace the principles of moderation we want to spread to a wider audience. What does the kit consist of? There’s a range of information and awareness tools. A booklet sets out the Group’s policy and outlines the main principles of drinking responsibly, a card you can slip into your wallet carries useful phone numbers for taxis, insurance companies and so on. There’s also a sticker for the car’s rear-view mirror encouraging employees not to drive after drinking alcohol. Lastly, we distributed electronic breathalysers to all our sales people. Building on the success of this initiative, we plan to extend it to other groups and to create a scheme for local authorities that will support their efforts to raise awareness of the dangers of alcohol abuse. “Our people must be the first to embrace the principles of moderation we want to spread to a wider audience.” What does the “Beber con Moderación” programme seek to do? At the heart of the programme is the fact that, in Latin America, there’s a lack of information for people in general, and our staff in particular, about the effects and dangers of excessive and inappropriate drinking. So it’s our ambition to fill this gap in order to change our employees’ attitudes towards alcohol. In 2007, an alcohol-abuse prevention kit was distributed to the 500 personnel in Argentina, Uruguay, Peru and Ecuador. We expect our employees to shoulder their responsibilities once they’ve studied the kit. Eduardo Otero is Chief Executive Officer of Pernod Ricard Andes and Southern Cone. In 2007, he developed the “Beber con moderación” (“Drink in moderation”) kit for the cluster’s 500 employees. 39 Making staff the ambassadors of the responsible drinking policy Pernod Ricard relies on its employees to remind consumers of the importance of enjoying its products responsibly. Explaining to staff the importance of a forward-looking responsible-drinking policy Many events, such as training courses and seminars, provide opportunities to discuss the subject of responsible drinking with staff. At the Pernod Ricard European Workers’ Council meeting in December 2007, an annual discussion forum for Group senior management and European employees’ elected representatives, French Public Affairs Director Armand Hennon spoke about promoting responsible drinking. In particular, he underlined the importance of ethical marketing and presented the Group’s code on commercial communications adopted in 2007. 1 In November 2007, the issue of responsible drinking was raised with the entire staff of Malibu-Kahlúa International (MKI) at a seminar on ethics in the workplace . Employees made a personal commitment by signing MKI’s code of ethics, which reflects the Group’s stance. The Pernod-Ricard code on commercial communications was also presented to staff at the seminar, so that its implications for MKI personnel, especially in terms of marketing development, could be clarified. 1 Through its “Recognise The Moment” programme, Pernod Ricard Nordic is making every effort to inform, involve and encourage its employees to act responsibly whenever they promote, sell or drink alcohol. Since 2007 all staff have been trained under the programme, with videos showing everyday situations where responsible decision-making is involved. Employees have also been given a variety of tools to help them in their daily work, including a guide on serving consumers responsibly. “Recognise The Moment” will be extended for use outside the company, underlining how effective the programme has proved. 2 An intranet site on responsible drinking Since October 2007, all Group staff with internet access have been able to get information and share their views about drinking responsibly via a dedicated intranet site. This explains the different aspects of the Group’s commitments and contains reference documents. Initiatives by subsidiaries are highlighted to encourage best-practice sharing. 40 PHILIPPE DINGEON A doctor of pharmacy and pharmacology, Philippe Dingeon is a food-safety expert at the Pernod Ricard Research Centre (CRPR). You publish an internal bimonthly newsletter called “Alcohol and Health”. What kind of information does it contain? Yes, for Group use I put together a digest on the physiological effects (both positive and negative, including addiction) and social impact of alcohol. I select from around 300 published articles for each newsletter. This digest is an invitation for Group staff to take an interest in the latest scientific developments, to look beyond the press’s simplistic interpretation of a study and get to its scientific source. For instance, in the “Alcohol and Society” section I talk about questions of the day like alcopops and binge-drinking in a factual, scientific context. What are the everyday topics about which Group staff ask you? The subsidiaries are looking for an objective, scientific perspective on questions they deal with on a daily basis, such as what responsible drinking means. Is it linked to a specific pattern of consumption? Can drinking be good for health? I use my eight years of experience at the CRPR to help them, calling on the research I’ve done into the physio-pathological effects of consuming alcohol and the scientific papers I read to keep abreast of the latest thinking. The Pernod Ricard Research Centre (or CRPR in French) oversees the Group’s research initiatives and distributes updates within Pernod Ricard on scientific developments via a network of regional technical centres. 2 3 Training staff to deal with the end-consumer Concerned by lax observance of laws governing the sale of alcohol to minors in Switzerland, Pernod Ricard Swiss joined forces with the “Groupement suisse des Spiritueux de Marque” (Swiss Branded Spirits Group) to develop training material for sales staff. The kit entitled “Comment dire non” (“How to Say No”) includes a DVD, a trainer’s handbook and multilingual leaflets to help drinks professionals dealing with minors educate the latter as to why they cannot buy, or be served, alcohol. 3 In France, Pernod and Ricard now routinely integrate awarenessraising measures into any event involving their brands. According to Alban Turpin, Northern Regional Sales Director at Ricard, “The sales teams don’t just deliver anti alcohol-abuse kits, they make sure they’re used, putting up posters in the most prominent locations, giving out wristbands to the designed drivers as they go in, distributing breathalysers when people go home. These sales staff must also spread the word about responsibility. Promoting responsible drinking to the public has become second nature to everyone working at Ricard, whether in the sales team or elsewhere.” At Pernod and Ricard, independent audits are conducted to ensure that promotions and events pay sufficient heed to preventing alcohol abuse. In the on-premise sector, since 2005 the sales force have been distributing cards saying “You’ve just been drinking. Check your blood-alcohol level.” The card is also given out during in-store promotions by promotion staff trained in selling and tasting responsibly. The aim is to give customers and consumers helpful information on safe-drinking levels. 4 4 41 Pernod Ricard helps to promote responsible drinking internationally through organisations seeking to prevent alcohol abuse. INTERNATIONAL ORGANISATIONS ICAP (International Centre for Alcohol Policies) http://www.icap.org Within Europe EFRD (European Forum for Responsible Drinking) http://wwwefrd.org NATIONAL ORGANISATIONS South Africa Industry Association for Responsible Alcohol Use (ARA) http://www.ara.co.za Germany Initiative Genusskultur http.//www.initiative-genusskultur.de/ Australia Drinkwise http://www.drinkwise.com.au/ Denmark GODA, (Foerningen Gode Alkoholdninger) http://www.goda.dk/ 42 Spain Netherlands FEBE and Fundacion Alcohol y Sociedad http://www.alcoholysociedad.org/ STIVA (Stichting Verantwoord Alcoholgebruic) http://www.stiva.nl/ United States DISCUS (Distilled Spirits Council of the United States) http://www.discus.org Quebec France Czech Republic Entreprise & Prévention http://www.soifdevivre.com Forum PSR http://www.forum-psr.cz/ Hungary United Kingdom HAFRAC (Hungary Forum CZ) http://www.alkoholtfelelosen-2340.hu/ The Portman Group and The Drinkaware Trust http://www.portman-group.org.uk http://drinkaware.co.uk Ireland MEAS and Drinkaware.ie http://www.meas.ie http://www.drinkaware.ie Mexico FISAC http://www.alcoholinformate.com.mx/home.cfm Educ’alcool http://www.educalccol.qc.ca/en/ Taiwan Taiwan Beverage Alcohol Forum http://www.tbaf.org.tw/ 43 Should you have any questions on our responsible drinking activities, please do not hesitate to contact : Corporate Communications Or Institutional Affairs Pernod Ricard – 12, place des États-Unis – 75116 Paris – France ResponsibleDrinking@pernod-ricard.com “Société Anonyme” with a share capital of €340 195 122.20 Registered office: 12, place des États-Unis – 75116 Paris – Tel: +33 (0)1 41 00 41 00 – Fax: +33 (0)1 41 00 41 41 Registered at RCS Paris B 582 041 943 Published by the Pernod Ricard Communications Department Advice, design, creation and execution: Photo Credits: Studio Photo Pernod Ricard, Getty Images, Shutterstock, Corbis. The models shown in the photographs are for illustrative purposes only