CASE STUDIES MOBILE INTERNET MARKETING SOLUTIONS Connecting the Unwired, The Direct New Medium Version 1.4, Updated as of October 2010 This document is BuzzCity Confidential Proprietary Notice All information contained within this document that relates to BuzzCity Pte Ltd and its partners (including but not limited to its functions, policies, procedures, decisions, officers, employees, agents, clients and all financial matters) shall be kept absolutely confidential. No part of this document may be reproduced in any form except with the written permission of BuzzCity Pte Ltd. This document is BuzzCity Confidential. © Copyright BuzzCity Pte Ltd This document is BuzzCity Confidential Objectives User Acquisition Brand awareness Viral Eyeballs Engagement Travel - Accommodations Hotels.com Background Objectives Results This document is BuzzCity Confidential is a leading provider of hotel accommodation worldwide, offering reservation services. The company offers a one-stop shopping source for hotel pricing, amenities and availability and also specialises in providing travellers with accommodation during sold-out periods. Using BuzzCity‟s targeting features, Hotels.com are able to reach out to their desired iPhones and iPads users in UK, Norway and Denmark. It is a branding awareness exercise and allowing users to know that they now can book hotels via their mobile phones. Campaign is well received and is still on-going, with good response garnered from the audience and the Client. Travel - Airline Malaysia Airlines, Background Objectives Results a five star value carrier and a Malaysia Government-linked company, has successfully used the mobile web to increase the accessibility of their mobile site allowing users to make a booking and check in on the go. With over 100% mobile penetration in Malaysia mobile was an obvious route, encouraging interaction and participation on the go. The site provided an additional channel to access the brand. Over 23,100 clicks in 3 weeks, the campaign was participative and created awareness around the new offering. MHMobile. Book anytime, anywhere. This document is BuzzCity Confidential Travel - Airline Air Asia Background Objectives Results This document is BuzzCity Confidential an international airline launched a new consumer touch point through mobile. BuzzCity was mandated to create awareness of a newly launched portal. To drive interaction and allow users to familiarize themselves with the AirAsia brand. Targeting countries like Malaysia and Singapore the airline saw a huge increase in traffic to the site. The campaign received 18,500 clicks in just 4 days!! Automobiles Background Objectives Results This document is BuzzCity Confidential Europcar, South Africa a car rental company developed a mobile site allowing users on the go to book a car, receive quotes and amend their bookings on the go. With the SA mobile internet market being one of the largest globally, Europcar extended its online offering to Mobile. The campaign was focused around driving uptake and awareness around the site. 1.5 million impressions served in 20 days in 20 days, the campaign was interactive and achieved the desired results. Book a car via mobi with Europcar Automobiles Toyota (India), launched Background Objectives Results This document is BuzzCity Confidential a new model in 2009 to target the Indian market. Its mobile site showcased the vehicle, its features as well as allowed users to book a test drive in real-time. To promote the new car model, Altis. Place emphasis on the latest features. Lead generation via mobile and encouraging test drives. The vehicle is seen as aspirational and the campaign saw a Click Through rate of 13.6%! Mobile Services BlackBerry Background Objectives This document is BuzzCity Confidential is a line of mobile e-mail and smartphone devices developed and designed by Research In Motion (RIM) since 1996. To create branding awareness of its latest BlackBerry App World to non-BlackBerry users. Using a device targeting tool developed by BuzzCity, RIM is able to target Nokia & Samsung mobile users in Australia. Internet Portal and Services YAHOO, Background the internet entertainment and search engine giant has launched its mobile site. To drive uptake and awareness around the Yahoo mobile portal with users across the main European markets. Objectives Branding and user acquisition, targeted countries are UK, France, Spain, Italy and Germany. This document is BuzzCity Confidential Internet Portal and Services MSN Mobile Messenger, Background Objectives allows mobile users to chat with their contacts directly from the mobile phone. To drive mobile application download to increase user base. Branding and user acquisition, targeted countries are UK, France, Spain, Italy and Germany. This document is BuzzCity Confidential Internet Portal and Services Background Google Mobile, allows mobile users to make instant searches using their mobile phones. Objectives This document is BuzzCity Confidential To create user awareness around Google‟s mobile extension and benefits. Geo-targeting UK and French users, campaigns were in graphic and text formats. Entertainment & Services Top TV [South Africa] Background Objectives Results This document is BuzzCity Confidential is the first satelite TV network of its kind in South Africa, proudly bringing digital TV into homes across the country. Targeting at South African, the campaign highlights the value of the network as well as it‟s packages. Top TV allows users to view TV guides and request a call back. Over 30,000 clicks were generated across 2 months. Campaign was highly interactive and engaging towards the users. Consumer Products Gillette, Background Objectives Results This document is BuzzCity Confidential is a brand of Procter & Gamble, currently used for safety razors, and among other personal hygiene products. One of the most known marketing slogans by Gillette: „The best a man can get!‟ To increase interactivity of the brand with users. Campaign is targeted to Israeli‟s males audience, aged 18-35 and directing them to download and play a mobile race game developed by Gillette. By using a device targeting tool developed by BuzzCity, Gillette is able to reach J2ME platform mobile users, achieving higher relevancy of the campaign. Consumer Products - Skincare Clinique, Background owned by Estée Lauder Corporation, is a manufacturer of skincare, cosmetics, toiletries and fragrances. Objectives Campaign is targeted at Australians, promoting a new product range „The Daily Detox‟. The site aims at providing value to users and interaction with the brand. This document is BuzzCity Confidential Consumer Products - Skincare Esthemed BB Cream, Background Objectives This document is BuzzCity Confidential is a leading No.1 product across Korea and Japan. Directing at Thailand‟s mobile internet users, the campaign aimed at acquiring conversions from the landing page. Interested parties can enjoy special discounts to the product once they input their mobile phone no for the customer service officer to call them back. It is a branding and direct response sales exercise for Esthemed BB Cream. Consumer Products - Apparels Ackermans [South Africa] stores are Background Objectives Results This document is BuzzCity Confidential South African value retailer and stockists of affordable family clothing, footwear, textiles and cellular in their nationwide stores. Targeting at South African users, the campaign had various mechanisms to appeal to different market segments. Ackermans would like to create an engaging and interactive campaign for the users. 13‟000 clicks were generated in less than a month and campaign proved to be exciting and encouraging for Ackermans and their users. Consumer Products - Apps Adidas, a key sponsor during FIFA Background Objectives Results This document is BuzzCity Confidential World Cup 2010, developed an interactive mobile application for mobile users during the FIFA season. Aimed at providing users updated information on team rankings, players credentials etc. Adidas hoped to drive FIFA enthusiasts to download its app that was hosted on Djuzz (one of BuzzCity‟s mobile properties and an ad supported free mobile games portal) Application was promoted widely on Djuzz as well as BuzzCity Ad Network. Campaign Duration: 17 days Total Downloads: 57‟881 Consumer Services - Healthcare Samitivej Hospital is one of the leading Background Objectives Results This document is BuzzCity Confidential private hospital groups in Thailand. As a leading healthcare provider, they are fully committed to provide quality care and in bringing the latest medical technologies to the customers. Promote “Doctor on Mobile” Check Doctor Schedule before making an appointment with them. Contact directly to call center for an appointment. Over 6,300‟000 impressions were achieved from the European & Middle Eastern mobile users about Samitivej Hospital‟s services. Education NIIT, Background one of the leading career oriented IT education providers, introduces various programs targeting young people. Objectives NIIT wanted the target audience to know about the courses available and register to equip them with required knowledge and certifications in career oriented courses. Results This document is BuzzCity Confidential Targeted to Vietnam, users were being directed to the landing page where details can be submitted. 4,300 clicks were logged daily for the campaign Government Office Board Background of Narcotics Control (Thailand) ran a mobile campaign alongside with their TVC. ONCB used a signature BuzzCity tool to create a landing page and campaign within minutes. To raise awareness of drug trafficking and engage the public to help protect their own communities. Objectives Results The campaign saw over 3,000 clicks in a few weeks This document is BuzzCity Confidential Government U.S Embassy (Jakarta), promoting Background Objectives Results This document is BuzzCity Confidential the official visit of President Obama to Jakarta. An awareness driven campaign, the graphical banner translates to “Welcome President Obama”. Users are then brought the official U.S Embassy fan site in facebook. Where it shows more information on Obama‟s activities within Indonesia. The campaign managed to capture millions of mobile users and landings to the facebook fan page. Sponsorship & Publicity Djarum, Background Objectives Results This document is BuzzCity Confidential one of Indonesia‟s largest clove cigarette manufacturers, has sponsored an event to create awareness for Djarum Indonesia Open. Indirectly promoting its tobacco brand, Djarum Indonesia Open also allow the Blackberry mobile users to find out more about the Badminton event, schedule of matches and the types of merchandises they can purchase. A splendid result, achieving over 2.2 million impressions each day! Carrier / Telco XL Axiata, Background Objectives Results This document is BuzzCity Confidential [formerly PT Excelcomindo Pratama Tbk], is an Indonesia based mobile telecommunications services operator. They have launched a Blackberry full service that includes free data roaming for their subscribers. The campaign hopes to drive uptake of the subscribership, and to encourage non XL users to take up its services. Targeting to all Indonesians, the campaign has proved to be a highly successful one! Over 1‟300 clicks were achieved daily. Financial Services – Electronic Payment Bank Central Asia [BCA], Background Objectives Results This document is BuzzCity Confidential is a leading Indonesia Bank, founded on August 10, 1955. Targeting to only Telkomsel mobile users, BCA hopes to promote its online payment facilities to encourage users to perform online transactions for topping up of their pre-paid mobile cards. This is also to increase BCA‟s customer base at the same time. Campaign has garnered over 1‟000 clicks daily and getting good response from it. Financial Services – Electronic Payment Visa Inc., is a global payments technology company that provides financial institutions with Visa-branded payment products that they then use to offer credit, debit, prepaid and cashaccess programs to their customers. Background Visa used mobile as a complementary channel to its online campaign, to create awareness of its new payment product „PayClick‟ to mobile users. Users can click to watch a video in order to understand more about payclick‟s benefits. Objectives Results A one-month campaign that Australians with 795,000 exposures. This document is BuzzCity Confidential targetted Public Services Voyages - SNCF (France), a public Background Objectives Results This document is BuzzCity Confidential transportation company operates all local, regional, and international train services in France. To promote a mobile version of the SNCF site that allows users to check the train schedule, latest travel promotions and to reserve train tickets directly from the mobile phone. Geo-targeting French mobile users, SNCF has managed to promote its mobile services and acquire new users. Food / Beverages Tropika ‘Celeb Slave’ [South Africa] Background Objectives Results This document is BuzzCity Confidential Clover Tropika is a unique and delicious combination of fruit juice and dairy ingredients to offer you the smoothest taste sensation one ever experience! To create a viral element from the campaign. Users will land onto tropika.mobi site where he can request an action from one of the celebrities and stand a chance to win R1 million. Over 12,000 clicks in just 10 days! Campaign was a great success and got all the Tropika Fans talking! Food / Beverages ILLY ISSIMO, Background Objectives Results This document is BuzzCity Confidential a brand of a coffee beverage that chose mobile internet as a way to promote their product to a younger generation. A banner leads the mobile user to a site where they can find out about different coffee drinks, sampling events and use the city guide. Geo-targeting Italian mobile users. Branding, user interactivity and enjoying free coffee. Alcohol / Beverages Guinness Background Arthur's Day is a series of music events which have been organized to celebrate the 250th anniversary of the Guinness brewing, with events in the cities of Dublin, Kuala Lumpur, Lagos, New York and Yaoundé on 24 September 2009 as well as an international broadcast Arthurs day was one of the biggest events Malaysia had seen.. Objectives Results This document is BuzzCity Confidential Drive awareness around Arthur‟s day. Encourage participation and interaction. Viral push Event participation More than 50 000 clicks in less than 2 months. The Guinness – Arthur‟s day drive was an enormous success. Average CTR : 1.4% Alcohol / Beverages Artic Vodka, Background an alcohol beverage targeting its brand to young vibrant people who enjoy partying. Objectives The banner teases users to discover Artic Vodka‟s mobile site and take part to a contest that might award them with a chance to win a free trip to the Caribbean Island and Lapland. As long as they register and upload content. Results Geo-targeting Italian mobile users, Artic Vodka has managed to generate its own database of followers. Successful branding and user generated content on its mobile site. This document is BuzzCity Confidential For more cases studies, please view http:// blog.buzzcity.com Corporate : http://www.buzzcity.com