Username Look-up and
Password Change
ET Account Lookup: https://www.marshall.edu/munetlookup/.
Last Name, First Name, date of birth (mmddyy), and last 4 digits of your Social Security
SN) in the spaces provided. Then click Submit Lookup Request.
2. Write down your MUNET UserName as displayed on the screen. You will need th
2013, AND to set your password. Then click Change my MUNET Password to set a
our MUNET UserName as displayed4.
on A
the
screen. You
will need
that
toopen.
log in Enter
beginning
Windows
Security
pop up
will
yourFall
MUNET User Name as MARSHALL\u
set your password. Then click Change my
MUNET
Password
to setyou
a new
the
temporary
password
justpassword.
wrote down (it also still appears on the page behin
1. Go to MUNET Account Lookup: https://www.marshall.edu/
2. Write down your MUNET UserName as displayed on the
4. A Windows Security pop up will open.
Enter your MUNET User Name as MARSHALL\username
munetlookup/.
Enterasyour
Last Name,
First
Name,
screen.
You
will
to log
and screen.
to set your
password.
n4.your
MUNET
UserName
displayed
on
the
screen.
You
will
need
that to
inneed
beginning
Fall
3.
Write
down
the
temporary
password
asthat
shown
onin the
You
will need it to
A Windows Security pop upthe
willtemporary
open. Enter
your
MUNET
User
Name
aslog
MARSHALL\username.
enter
password
you just wrote
down
(it also
still
appears
onThen
the
page
behind the pop
Date
of
Birth
(mmddyy),
and
last
4
digits
of
your
Social
Then
click
Change
my
MUNET
Password
to
set
a
new
to setthe
your
password.
Then click
Change
my MUNET
Password
to
set a new
password.
password
of your
Then
click
thebehind
buttonthe
to popup).
Continue to the Password Reg
temporary
password
you
just wrote
down (it
also
still choice.
appears
on the
page
Security Number (SSN) in the spaces provided. Then click
password.
Submit
Lookup
Request.
he temporary password as shown on the screen. You will need it to register and set a
your choice. Then click the button to Continue to the Password Registration Portal.
5. Click Next to begin the Password Registration process.
. Enter your MUNET User Name as MARSHALL\username. Then enter
Enter the temporary password you wrote down. Click Next.
ote down (it also still appears on the page behind the popup).
n the temporary password as shown on the screen. You will need it to register and set a
of your choice. Then click the
to Continue
thePassword
Password
Registration
Portal.
5. button
Click
Next
toshown
beginto
the
Registration
process.
3. Write down the Temporary
Password
as
on
the
4.
A Windows Security
pop up will open. Enter your MUNET User
5. Clickscreen.
Next You
to begin
theitPassword
Registration
process.
will need
to register
and
set
a
password
of
your
Name
as
MARSHALL\username.
Then enter the Temporary
Enter the temporary password you wrote down. Click Next.
choice.
Then
click
the
button
to
Continue
to
the
Password
Password
you
just
wrote
down.
Click
OK.
Enter the temporary password you wrote down. Click Next.
Registration Portal.
6. Enter responses that you will remember for the five security questions as requested.
istration process.
wrote down. Click Next.
6. Enter responses that you will remember for the five security questions as requested. Click Nex
6. Enter responses that you will remember for the five security questions as requested. Click Next.
5. Click Next to begin the Password7.
Registration
Enter
6. Enter
responses
youthe
willlink
remember
the fiveto
security
You process.
are
now
registered
in the
system.that
Click
at the for
bottom
return to my
mber for the
security
questions
requested.
Click
Next.
the five
Temporary
Password
you as
wrote
down. Click
Next.
questions as requested. Click Next.
If you have any questions or problems please contact the Marshall University IT Service Desk
Revised 8-14/MUOnline Design Center
Phone: (304) 696-3200 • Email: itservicedesk@marshall.edu
8. On the myMU notice, click the link, “click here to reset your password,” to replace the tempor
password with a password of your choice.
7.
Username Look-up and
You are Password
now registered in Change
the system. Click the link at the bottom to return
8. On
myMU
click the
“click
here
to reset your password,” to replace the te
click the link, “click here
tothe
reset
yournotice,
password,”
to link,
replace
the
temporary
password with a password of your choice.
word of your choice.
9. Enter your MUNET User Name as shown in the examples:
MARSHALL\username OR username@marshall.edu.
continued from previous page
You areinnow
in the system. Click the link at the
9. Enter your MUNET User Name as 7.
shown
theregistered
examples:
bottom
to
return
to
myMU.
er Name as shown in theMARSHALL\username
examples:
OR username@marshall.edu.
notice, click the link, “click here to reset your password,”
to replace the temporary
OR username@marshall.edu.
a password of your choice.
10. Answer the four security questions with the responses you set previously to verify your identi
8. On
the myMU
notice,inclick
link, “click here to reset
9. Enter your MUNET User Name as shown in the examples:
NET User
Name
as shown
thethe
examples:
Answer
the
four
security
questions
with
the responses
set previously to verify your i
your password,”10.
to replace
the temporary
password
with
a
MARSHALL\username
ORyou
username@marshall.edu.
ername OR username@marshall.edu.
password of your choice.
Click Next.
ty questions with the responses you set previously to verify your identity.
11. Enter your choice of a new password. Re-enter the password. Click Next. Your new password i
r security questions with the responses you set previously to verify your identity.
11. Enter your choice of a new password. Re-enter the password. Click Next. Your new passw
10. Answer the four security questions with the responses you
11. Enter your choice of a new password. Re-enter the password.
new password.
Re-enter
theidentity.
password.
Click Next. Your new
is password
set. is set.
set previously
to verify your
Click Next.
Clickpassword
Next. Your new
If you have any questions or problems please contact the Marshall University IT Service Desk
Revised 8-14/MUOnline Design Center
Phone: (304) 696-3200 • Email: itservicedesk@marshall.edu
ce of a new password. Re-enter the password. Click Next. Your new password is set.