Criminal Procedure (Simplification) Project Six-month review of summary court changes tested at Manukau and Tauranga District Courts July 2009 1 Part A Introduction and Summary of key results Introduction .................................................................................................................................................... 5 Summary of key results 1. Key features of the test proposal ..............................................................................7 2. Objectives .................................................................................................................7 3. Methodology .............................................................................................................7 4. The cases involved in testing ....................................................................................8 5. Key results ................................................................................................................8 5.1.The extent of compliance with test package 5.2 How the cases progressed 5.3 Case Management Memorandums 5.4 Simple track 5.5 Implementation 6. Conclusion ..............................................................................................................11 Part B Background and Methodology 1. Background.............................................................................................................13 1.1 Summary procedural changes being tested 1.2 Case tracks 1.3 Initial disclosure and instructions to counsel from defendants 1.4 Cases excluded from testing 1.5 Agencies involved in testing 2. Purpose of testing ...................................................................................................17 3. Purpose of six-month review...................................................................................17 4. Methodology ...........................................................................................................18 4.1 Quantitative analysis 4.2 Qualitative research 4.3 Issues with the methodology Part C Manukau District Court test site 1. Caseload trends......................................................................................................20 1.1. Workload trends over the last few years 1.2 Workload over the testing period 2. Analysis of cases in testing .....................................................................................22 2.1 Overview of cases in each case track 2.2. Cases excluded from testing 3. Aspects of testing....................................................................................................23 3.1 Initial Disclosure 3.2 Reasons for adjournments 3.3 Time to disposal 3.4 Case tracks 3.5 Case Management Memorandums 3.6 Status hearings and defended hearings Part D Tauranga District Court test site 1. Caseload trends......................................................................................................44 1.1 Workload trends over the last few years 1.2 Workload over the testing period 2. Analysis of cases in testing.....................................................................................46 2.1 Overview of cases in each case track 2.2. Cases excluded from testing 3. Aspects of testing....................................................................................................47 2 3.1 Initial disclosure 3.2 Reasons for adjournment 3.3 Time to disposal 3.4 Case tracks 3.5 Case Management Memorandums 3.6 Status hearings and defended hearings Part E Operation of Testing 1. Legal Aid Payment......................................................................................................................64 1.1 Key findings 1.2 Summary 1.3 Tauranga 1.4 Manukau 2. Implementation in Sites..............................................................................................................67 2.1 Key findings 2.2 Changes through the duration of the six months 2.3 Communication and materials for implementation 2.4 Support for the test 2.5 Issues and recommendations Appendix one: qualitative analysis....................................................................................................73 Appendix two: Three-month review document (including background information on the Criminal Procedure (Simplification) Project). ................................................................................................109 List of Tables Table 1: Average time to disposal at both sites compared with baseline and overall figures Table 2: Number of administrative events for cases on each case track Table 3: Manukau District Court caseload July 2007 to January 2009 Tables 4 and 5: Total criminal summary median age of cases on hand and median time to disposition Table 6: Manukau number of cases in testing Table 7: Manukau average number of appearances at administration stage Table 8: Manukau average age of disposal from first appearance Table 9: Manukau: Disposal stages of simple track cases Table 10: Manukau: Disposal stages of extended track cases Table 11: Manukau: Number of cases on simple track Table 12: Manukau: Defended hearing outcomes for simple track cases Table 13: Manukau: Number of cases in extended track Table 14: Manukau: Reasons for requesting status hearings on CMMs Table 15: Manukau CMMs indicating what was in issue Table 16: Manukau extended track status hearing outcomes Table 17: Manukau extended track defended hearing outcomes Table 18: Tauranga number in each stage and percentage of cases disposed Table 19: Tauranga number of cases in testing period by month Table 20: Tauranga average number of appearances at the administration stage Table 21: Tauranga average age of disposal from first appearance Table 22: Disposal stages of simple track cases Table 23: Disposal stages of extended track cases Table 24: Tauranga: number of cases on simple track by month Table 25: Tauranga defended hearing outcomes for simple track cases Table 26: Tauranga: Number of extended track cases by month Table 27: Tauranga: Reasons for requesting status hearing Table 28: What was in issue as identified on CMMs Table 29: Tauranga: extended track status hearing outcomes Table 30: Tauranga extended track defended hearing outcomes 3 List of Figures Figure 1: Key results from six-month simplification testing Figure 2: Testing of changes to summary court process Figure 3: Manukau District Court summary cases on hand Figure 4: Manukau summary caseload July 2008 to January 2009 Figure 5: Manukau cases in testing at each stage in six-month period Figures 6 and 7: Manukau: Ten major reasons for adjournments – first and second events Figure 8: Manukau change in CMMs issued and received Figure 9: Manukau summary of CMM analysis Figure 10: Tauranga total criminal summary cases on hand Figure 11: Tauranga: criminal summary new business and disposals Figure 12: Tauranga summary caseload July 2008 to January 2009 Figure 13: Tauranga cases in testing period on each case track Figures 14 and 15: Tauranga main reasons for adjournment at first and second appearances Figure 16: Tauranga change in CMMs issued and received Figure 17: Tauranga Summary of CMM Analysis 4 This report presents an evaluation of the first six months of testing of procedural changes conducted as part of the Criminal Procedure (Simplification) Project at Manukau and Tauranga District Courts (14 July 2008 through to 14 January 2009). The aim of the simplification package of proposals was to test whether these processes could reduce the: • number of court appearances required for a case to be disposed • number of adjournments (particularly related to disclosure) • time to disposal (at the point of guilty plea) • use of judicial time (through ensuring parties discussed matters between themselves before appearing in court). The review incorporates both qualitative and quantitative analysis to identify what benefits arose from the package of changes, and whether the package achieved its aim. In particular, the qualitative analysis enriches the quantitative data through user insights into impacts of the implementation of the test package. The report also includes an overview of how the changes are affecting the flow of cases at both test sites (Manukau and Tauranga District Courts). The review considers: • whether the package of changes being tested achieve their objectives • whether the processes need to be modified • the implications of extending the processes beyond the two test sites • the criteria for cases included in the testing process, to determine whether a wider range of cases could benefit from these procedural improvements • impacts as raised through qualitative interviews. The report, where possible, considers the engagement by participants in the process, and the impact of any incentives or sanctions. The report also identifies issues relating to the various agencies involved for further consideration by those agencies. The analysis and findings in this report (including the three-month review) will inform the legislative workstream of the simplification project, particularly where procedures would benefit from legislative support to enable effective implementation. The report is in five parts. Part A: Introduction and Summary – including: o the key results arising from testing o conclusions. Part B: Background and methodology of review: o background to the project and what is being tested o purpose of the testing and the review. 5 Part C and D: Findings from Manukau and Tauranga District Courts: o the workload of the test sites o analysis of cases in testing o user experience of what was being tested. Part E: Operation of testing: o Legal aid payment o Implementation in sites o Communication and materials. 6 1. Key features of the test proposal The key features of the tested changes are: • earlier and more extensive disclosure by the prosecution (the goal was to have a full initial disclosure package provided to defence by no later than the second appearance) • a differentiated caseflow management system that allocated defended cases to different procedural tracks (broadly, a simple track for purely summary cases and an extended track for electable cases) • requirements on the prosecution and defence to engage in case management discussions (whether by meeting or otherwise) • requirements on the prosecution and defence to then complete a Case Management Memorandum (CMM) to reflect that parties interacted outside of court hearings to progress matters. It was originally intended that status hearings should not be held unless the CMM indicated there was a matter (such as a request for sentence indication) that required judicial intervention. However for a variety of reasons, primarily relating to court scheduling, this aspect of the original proposal was not able to be implemented or tested. 2. Objectives The main objectives of the changes tested were to: • reduce the number of appearances in the administration stage • reduce the average time to disposal • understand whether out of court discussions and memorandums facilitate earlier case resolution. 3. Methodology The findings were evaluated against comparable data sets: • overall summary caseloads for: o all cases in the period of testing (test and non-test cases) o all cases in the six months prior to testing o all cases in the same six-month period from the previous year • baseline data of comparable cases to those in testing, six months prior to testing • results from the three-month review report on the changes tested. This methodology was adopted because it ensured that increases in workload and seasonal variations (ie. impact of Christmas period on case behaviour) were able to be taken into account. For example, during the test period in both Tauranga and Manukau there was a significant increase in the number of summary cases (14 percent Tauranga and 11 percent Manukau) many of which were more serious offences. 1 In addition, a number of test participants at both sites were interviewed to obtain information about their experience and opinions of the process, including implementation. 1 Increase in new summary business coming before the court at the time of testing. 7 4. The cases involved in testing Police gave the disclosure package in all summarily laid cases at both sites. Overall, the disclosure package was given in 10,990 cases (4,060 at Tauranga and 6,930 at Manukau). Cases that proceed past the administration stage 2 are those that would benefit the most from improvements to the summary court process. The majority of summary cases in Manukau and Tauranga District Courts are disposed at the administration stage (approximately 90 percent in Tauranga and 80 percent in Manukau). Therefore, the potential cases that could have gone through the case track process was 297 cases (around 10 percent) in Tauranga and 1478 cases (around 20 percent) in Manukau. The case tracks applied to Police summary prosecutions except domestic violence cases and cases involving self-represented defendants. After the excluded cases were removed, 207 cases in Tauranga and 664 cases in Manukau were left which progressed along the case tracks. This works out at approximately 50% of the cases that went past the administration stage over the 6 months of testing. 5. Key results The figure below shows the key findings of the review for cases in Manukau and Tauranga District Courts. Figure 1: Key results from six-month simplification testing 2 The Administration Stage includes Judges and Registrar lists which are known generically as list appearances. At this stage pleas are entered, bail is applied for and initial disclosure is provided. 8 5.1 The extent of compliance with test package It was not possible to obtain quantitative data to assess the extent of improved (more comprehensive and timely) disclosure before the second appearance. However, of parties in Manukau who advised the court that disclosure had been provided, 84 percent stated that disclosure had been provided before the second appearance. In Tauranga, while we were unable to measure the provision of disclosure directly, half of the participants noted the initial disclosure had improved. Of those CMMs filed, 39 percent of cases in Manukau and 73 percent of cases in Tauranga were filed within the required timeframe. The CMM was jointly completed by prosecution and defence counsel in 75 percent of cases in Manukau and 56 percent of cases in Tauranga. Police prosecutors have noted that while some defence counsel did make and keep CMM meeting appointments, there was often a reliance on Police to ensure the appointment was booked and took place. 5.2 How the cases progressed In summary, the test package reduced the average time to disposal for cases in testing at both sites, sustaining the improvements seen in the three-month review of testing. Table 1: Average time to disposal at both sites compared with baseline and overall figures Average Time to Disposal Manukau Testing Disposal at 61 days Status Hearing Disposal at Defended 79 days Hearing – Simple Disposal at Defended 111 days Hearing – Extended Baseline/ Difference Tauranga Overall* Testing Baseline/ Difference Overall* 78 / 98 days 17 / 37 days 59 days 87/ 92 days 28 / 33 days 131 / 141 days 52 / 62 days 112 days 128 / 103 days 16 / - 9 days 194 / 154 days 83 / 43 days 97 days 142 / 118 days 45 / 21 days * Baseline - data of comparable cases to those in testing six months prior to testing. * Overall - all summary cases in the six months prior to testing showing time to disposal at different stages. These results represent a minimum reduction in the average time to disposal over the test period of 12 percent (16 days) in Tauranga for simple track cases disposed at a defended hearing and 23 percent (17 days) in Manukau for extended track cases disposed at a status hearing. The provision of timely disclosure resulted in a decrease in the average number of list appearances required for all criminal summary cases at both sites (0.5 in Tauranga and 0.7 in Manukau). There was also a 4 percent increase at both sites in the number of cases disposed with two or fewer appearances. Most participants agreed that the disclosure changes were significantly beneficial. Both courts had high rates of case disposal at the administration stage (Tauranga 90 percent, with 75 percent by way of guilty pleas and Manukau 79 percent with 56 percent by way of guilty pleas). This is reasonably consistent with the rate of disposal for cases in the same period the previous year (88 percent and 75 percent respectively). There was a small increase in the number of guilty pleas entered in the administration stage at both courts (2 percent). This gain is likely to have been impacted on by the increase in the number of domestic violence, serious violence, and serious property cases. This is because such cases are not likely to be resolved solely by the provision of improved disclosure, rather if a guilty plea is going to be entered it is likely to be entered later in the process. 9 The number of administrative events for cases within testing also reduced at both courts over the six month period, and this was consistent with the results from the three-month review. This is shown in the table below. Table 2: Number of list appearances in the administrative stage for cases on each case track List Appearances Manukau Baseline / Difference Tauranga Baseline / Difference Overall* Overall* Simple track Extended track 1.8 5.3 / 2.3 3.5 / 0.5 2.0 2.6 / 1.9 0.6 / - 0.1 2.2 4.9 / 2.9 2.7 / 0.7 2.2 2.9 / 2.7 0.7 / 0.5 * Baseline - data of comparable cases to those in testing six months prior to testing. * Overall - all summary cases six months prior to testing, showing average number of administrative events. Moving beyond the administration stage, 207 (6 percent) cases in Tauranga and 664 (10 percent) cases in Manukau were subject to the case track procedure. Of these, 198 cases in Tauranga and 601 in Manukau went down the extended track, with the remainder going down the simple track. 5.3 Case Management Memorandum The majority of cases in testing progressed along the extended track with the Case Management Memorandum (CMM) procedure. As noted above, analysis of the CMMs filed has seen reasonable compliance with the process; however completion of the CMM content itself was mixed, with many participants noting it could be shortened. Nonetheless, the CMM process enabled earlier case resolution through the ability to have charge discussions and request sentence indications. The CMM provided opportunities for earlier charge resolution through the indication of possible changes in plea or charges which occurred in 128 cases (60 percent) in Manukau and 36 cases (25 percent) in Tauranga. This enabled earlier charge resolution in 20 percent of those cases on the extended track for both sites. During the testing period, in Manukau 33 percent of the overall caseload were disposed of at status hearing, whereas 65 percent of cases subject to the extended track were disposed of at status hearing (a difference of 32 percent through testing). However, in Tauranga only 48 percent of cases on the extended track were disposed of at status hearing compared to 58 percent in the overall caseload (a difference of 10 percent). Further, the CMM provided the opportunity for the defence to request a sentencing indication (74 percent in Manukau and 16.5 percent in Tauranga requested an indication). Requesting an indication through the CMM resulted in a change of plea for many cases (76 percent in Manukau and 58 percent in Tauranga resulted in a change of plea). The benefits of out of court discussions could have been improved if court scheduling practice was able to be changed at both sites so that status hearings only proceeded if there was a need for judicial intervention. In addition, participants commented on the relevance of the CMM if its completion, or the information in it, was not referred to at status hearing. These findings impacted on participant’s perceptions of the CMM’s value. There were a small number of cases that went to defended hearing in the extended track (25 cases in Manukau and 12 cases in Tauranga). Of those 40 percent (10 cases) were disposed at the defended hearing in Manukau and 75 percent in Tauranga (9 cases). The remainder of the cases were adjourned to further court appearances outside of the review period. Because of the low numbers of cases that required a further hearing it is too early to draw any meaningful conclusion on how the CMM is effective in disposing of cases at a defended hearing. 10 5.4 Simple track The number of cases that progressed under the simple track was relatively small (nine in Tauranga and 63 in Manukau). Of those that did, only a small number were disposed after evidence was heard (none at Tauranga and six cases at Manukau). Further, the majority of cases that had a defended hearing were adjourned to another defended hearing (58 percent of cases in Manukau and 66 percent of cases in Tauranga). 5.5 Implementation Implementation of the testing package has impacted on the results. Participants indicated that the legal aid payment variation was confusing and not well understood. However, the variation of payment did not appear to provide a significant lever in changing defence practice. Further, some participants felt that lack of court resources to undertake the test process also affected the results. Participants at both sites also expressed their desire for more extensive consultation in the earlier stages of any design process, and that levels of communication could have been better. 6. Conclusion Overall the test package reduced both the number of appearances in the administration stage and the time to disposal, despite mixed levels of engagement at both sites and from some test participants. Improving both the average time to disposal and number of events increases court capacity by removing unnecessary court appearances, and reducing the volume of cases a court has to manage. The new process resulted in both a small increase in guilty pleas at an earlier stage, and a reduction in number of events needed to enable a plea (both guilty and not guilty) to be entered. Improved disclosure leading to a reduction in the number of appearances needed in the administration stage to have a plea entered. Participants at both sites agreed that the disclosure changes were beneficial overall to the court process. The simple track process was not effective, with small numbers of cases progressing on that track, and high numbers of those cases falling over at defended fixture. This suggests that some relatively simple cases with few issues to discuss may benefit from a case management process. Court scheduling impacted on the potential gains to be realised from the extended track, as status hearings were unable to be vacated even when requested. Where the CMM process was complied with, it did prove an effective mechanism for charge discussions or resolution. However, participants expressed mixed views on the CMM’s content and its relevance at status hearings. In particular, many participants noted that the purpose of a status hearing currently was unclear. To some extent the potential effectiveness of the extended track process was limited because the appropriate incentives and sanctions were not in place. Variation of the legal aid payment for the new process did not prove to be incentive enough on its own, with the process for payment not well understood initially. The positive improvement in disposal rates at status hearing in Manukau, where there was high compliance with the CMM, suggests that the case management process is effective. By contrast, levels of compliance in Tauranga were low and disposal rates demonstrated no improvement. This may reflect the fact that case management practices by the parties in Tauranga were generally acknowledged to be better at the start of the pilot than they were in Manukau, and therefore there was less room for improvement. 11 Participants at both sites commented extensively on the implementation of the new process. In particular, additional resourcing and change management was identified by participants as being needed to ensure that changes to the process are effectively supported throughout the life of the test, as well as ensuring relevant communication to both sites was sustained. Addendum: Following feedback at the Manukau presentation on the review findings, some changes were made to this paper to explain what periods of data were being compared. Corrections to data were also made to ensure the same periods were being compared. 12 1. Background 1.1 Summary procedural changes being tested In the last 10 to 20 years criticism of criminal procedure in the District and High Courts has been building around three main issues: • unnecessary complexity of the legislation (for example, in order to determine the progress of a criminal case through the courts, it may be necessary to refer to three or more statutes) • further short-comings of the legislative framework arising from piecemeal amendments and failures to keep up with new requirements for justice (including, for example, the Bill of Rights Act 1990) • unnecessary delay and inefficiency of court processes. The Criminal Procedure (Simplification) Project was designed to review and implement improvements to, criminal procedure in the summary and indictable jurisdictions as a joint project between the Ministry of Justice and the Law Commission. The key objectives of the project are to: a) reduce court delay via legislative and operational change b) create an accessible and simplified criminal procedure. A collection of proposed changes to the summary court process were designed as a package to test their combined effect on the court process. The changes focused on the first two stages of the summary court process; the list court and status hearing stage. Two courts, Manukau and Tauranga, were selected to test these processes, which commenced on 14 July 2008. Criminal cases begin in the administration phase. As a general rule, events that occur in later stages, by their nature, take progressively longer and use more court resource. 3 Therefore, relatively small percentage differences in the timeliness of case disposals in the administration stage have an impact on timeliness in the later stages of the court process, due to the volumes of work involved. The more cases disposed of in the administration stage, the less unnecessary delay and the more efficient the court is. Accordingly the proposals focussed on the front end of the process. The following process map shows an overview of the changes tested. 3 Except for the final administration stage (sentencing stage). 13 Figure 2: Testing of changes to summary court process Testing of changes to summary court process Testing of Differentiated caseflow management: Criteria will be developed for filtering cases through different procedural tracks in the summary court process. Administration Stage - List Court Case Memo Testing of Guidelines on initial Police disclosure and Instructions to Defence Counsel Pre-Hearing Stage - Status Hearing Defended Hearing Stage - Defended Hearing Sentencing Hearing Stage - Sentencing hearing Testing of Case Management Memorandum (the basis for one of the differentiated caseflow management tracks) Simple Summary Track Extended Summary Track Three proposals were identified for testing as follows. • Guidelines on best practice for the provision of initial disclosure for cases in the District Court and guidelines on best practice to enable prompt instructions to be given to counsel by defendants. The guidelines clarify the roles and responsibilities of the different agencies involved in the process (including court registry officers and the judiciary). • A differentiated caseflow management process (or ‘case tracks’), which is being used to allocate different types of cases to different procedural tracks setting out events and timeframes to meet the specific needs of the case. • A Case Management Memorandum (CMM) to ensure that, in summary cases, parties interact to progress matters outside of court hearings. The goals of the testing were to: • promote earlier guilty pleas and fewer adjournments through improved disclosure and instructions to counsel • promote fewer appearances in the administration stage • decrease time from first appearance to disposal • ensure judicial time was utilised appropriately, particularly for status hearings. 1.2 Case tracks The criteria for identifying what track a case should be assigned to is based on analysis of the behaviour of summary cases and on information gathered on current practice in courts. For testing, it was proposed to have less serious cases progressing to the simple track and more serious and complex cases progressing along the extended track. The rationale for the two tracks was that generally: • serious offences would benefit from early case management discussions by parties because of the complexities of the offences, and may need judicial input at a status hearing • cases not serious in nature have matters at issue which are narrow and would not necessarily benefit from detailed case management, or judicial input at a status hearing. 14 The case track criteria are very much guidelines and there is discretion in each case for the judicial officer or registrar to assign a case to a different track based on the characteristics of that case. It was originally intended that cases which went along the extended track should not have status hearings unless the CMM indicated there was a matter (such as a request for sentence indication) that required judicial intervention. However, for a variety of reasons, primarily relating to court scheduling, this aspect of the original proposal was not able to be implemented or tested. 1.3 Initial disclosure and instructions to counsel from defendants Previous case analysis had identified that Police initial disclosure and instructions to counsel from defendants were among the top five reasons for adjournments in the list court stage in the summary jurisdiction. 4 The guidelines being tested identified best practice for the provision of initial disclosure and instructions and intended to clarify the roles and responsibilities of the agencies involved in the process. The changes included improvements to: • timeliness of disclosure – initial disclosure, where possible, was to be provided at the first appearance or where that was not possible (eg, overnight arrests) prior to the second appearance. • quality of disclosure – identifies what should be disclosed as part of initial disclosure; the presumption is that all relevant disclosure would be disclosed as part of initial disclosure rather than waiting for a request for its disclosure. Two types of disclosure packs are available: one pack for the duty solicitor and one for assigned counsel. • process – the changes clarified who to contact within Police to get initial and additional disclosure and created a form of record keeping (Initial Disclosure Receipt Document) identifying what was disclosed, to whom and when. • best practice for the number of appearances in the list court stage which, where possible, limits the number of appearances to two. The changes are intended to enable proper and timely instructions and advice between counsel and the defendant; and to allow counsel and the defendant to be fully informed so that a plea can be entered and decisions can be made in respect of the next hearing event. Sufficient and timely disclosure also assists defence counsel to identify what is in dispute and carry out any charge discussions with prosecution, if appropriate. It was also proposed that some defendants when they are aware of the case against them, if guilty, may plead guilty, thus resulting in guilty pleas being entered earlier in the process. The Guidelines on Instructions and Disclosure applied to all informations laid by Police in the criminal summary jurisdiction. Currently, the guidelines are drafted as a standalone document. Suggested best practice for the list stage is a recommendation of two events and a period of two weeks (ie, first appearance and an adjournment for the maximum of two weeks, if required, and then the second list appearance). 4 Casefile analysis of reasons for adjournments captured at part of the Ministry of Justice’s Service Improvement Programme. 15 1.4 Cases excluded from testing Police gave the disclosure package in all summarily laid cases at both sites. Overall, the disclosure package was given in 10,990 cases (4,060 at Tauranga and 6,930 at Manukau). Cases that proceed past the administration stage 5 are those that would benefit the most from improvements to the summary court process. The majority of summary cases in Manukau and Tauranga District Courts are disposed at the administration stage (approximately 90 percent in Tauranga and 80 percent in Manukau). Therefore, the potential cases that could have gone through the case track process was 297 cases (around 10 percent) in Tauranga and 1478 cases (around 20 percent) in Manukau. The case tracks applied to Police summary prosecutions except domestic violence cases and cases involving self-represented defendants. Some cases were not included in the testing (other than disclosure changes) because they are dealt with by other processes: • infringement offences • charges laid indictably • cases referred to a family violence court • domestic violence related cases • cases indicated early on in the process (the list phase) as being considered for either Police or judicial diversion • cases disposed of in the list stage of the process • cases where trial by jury is elected in the list phase • cases where the defendant is self-represented • cases filed by other prosecuting agencies (eg, Ministry of Fisheries, Inland Revenue) • cases proceeding under the Criminal Procedure (Mentally Impaired Persons) Act 2003 • cases referred for procedures under the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003. After the excluded cases were removed, 207 cases in Tauranga and 664 cases in Manukau progressed along the case tracks. This works out at approximately 50 percent of the cases that went past the administration stage over the six months of testing. 1.5 Agencies involved in testing The nature of court business is that any changes to process will impact on a range of participants. While the simplification project is a joint project between the Law Commission and the Ministry of Justice, the project’s success lies with a ‘court community’ approach. As well as a commitment from both court sites to support the testing, the process changes required a firm commitment from New Zealand Police and the Legal Services Agency as test partners. • New Zealand Police was involved in the design, implementation and testing of disclosure. In addition, New Zealand Police provided prosecution resource to handle appointments and meetings as part of the extended track, as well as support for provision of the disclosure packs. • Legal Services Agency agreed to vary its legal aid payments at the sites to ensure defence counsel were adequately remunerated for their time and effort in undertaking the new process (both in court time and out of court time) and ensure there was no financial incentive to opt out of the changes. 5 The Administration Stage includes Judges and Registrar lists which are generally known as list appearances. At this stage pleas are entered, bail is applied for and initial disclosure is provided. 16 2. Purpose of testing The purpose of testing new processes prior to any wider implementation is to ensure the theory can be implemented in practice. Testing processes also allows refinements, unintended benefits, or further benefits to be identified prior to drafting legislation or any wider roll-out. In addition, it also ensures the intended benefits are achievable. The aim of the simplification package of proposals was to test whether these processes could: • reduce the number of court appearances required for a case to be disposed • reduce the number of adjournments (particularly related to disclosure) • reduce the time to disposal (at the point of guilty plea) • reduce the use of judicial time (through ensuring parties discussed matters between themselves) • understand whether out of court discussions and memorandums facilitate earlier case resolution. 3. Purpose of six-month review An initial (three months) assessment of the project was completed in December 2008 and a report written outlining the results to 14 October 2008. That report indicated there were improvements in both the simple and extended track processes in both courts in terms of average age to disposal and the number of appearances in the administration stage. However, the number of case disposals completed by the three-month assessment was relatively small, making it too early to draw any definitive conclusions about outcomes. The six-month review (ie, 14 July 2008–14 January 2009) is intended to provide broader and more comprehensive analysis of the effectiveness of the simplification changes, and includes qualitative interviews with participants reflecting on their experiences to date. Successful completion of the six-month review will include – ensuring that business partners, stakeholders and users: a) accept the methodology of the review b) accept the results of the review c) have confidence in any decisions based on the results; identifying: d) the impacts of the testing on the court system e) any implementation issues and / or improvements for future roll-outs f) the impacts of the changes on partner agencies g) the views and experiences of those interviewed. 17 4. Methodology 4.1 Quantitative analysis The quantitative analysis includes comparison of the cases in the six months of testing against the following comparable data sets • overall summary caseloads for: o all cases in the period of testing (test and non-test cases) o all cases in the six months prior to testing o all cases in the same six month period from the previous year • baseline data of comparable cases to those in testing, six months prior to testing • results from the three-month review report on the changes tested. This methodology was adopted because it ensured that increases in workload and seasonal variations (ie, impact of Christmas period on case behaviour) were able to be taken into account. For example, during the test period in both Tauranga and Manukau there was a significant increase in the number of summary cases (14 percent Tauranga and 11 percent Manukau) many of which were more serious offences. 6 The review also includes analysis of overall trends in the summary court workload (new business and cases on hand). This has been included because increases and changes in court workloads impact on the court’s ability to cope with, or be able to dispose of, cases efficiently. Therefore, it can be difficult to assess the total benefits from any testing of processes when workload increases impact on the capacity within each court (judicial, registry and facility resources). Environmental factors can mean benefits are, to some extent, tempered. 4.2 Qualitative research Qualitative research was undertaken to provide insights into the experience of those involved in the implementation and running of the test package over the six-month review period. The Ministry conducted interviews with a total of 30 participants from both test sites, including court staff, Police prosecutors, defence counsel, legal aid staff and judicial officers. Participants were selected to ensure a representative range of views from those involved. The majority of interviews were undertaken in person, however some were conducted by telephone. Each interview took approximately one hour each. All interviews were conducted by two members of District Courts National Office Service Design team who were independent of the project. The qualitative research is attached at Appendix one. 4.3 Issues with methodology A more in-depth review of the baseline data conducted after the three-month review revealed that around 40 percent of the cases used as part of that data set did not meet the criteria for the simplification testing. For example, one of the cases contained an indecent assault (summarily laid) charge which would be included in testing and a fail to answer bail charge which is not a main offence for cases included in testing. In this example the fail bail charge was used and the assault charge was not captured as part of the baseline data set. 6 Increase in new summary business coming before the court at the time of testing. 18 There are two types of cases that ended up being included in the baseline data set that will impact the averages derived from the data set: 1. cases that are minor and disposed in the administration stage (these cases are not included in the testing of the case tracks) 2. cases that are minor and likely to trail more serious charges (eg, the fail to answer bail charge trailing a serious charge). Having a reasonable proportion of the baseline data set including charges that are not similar to the cases in the test poses challenges when comparing the two. Including these types of cases skews the baseline data set in respect of both time to disposal and numbers of appearances. For example, having a reasonable percentage of cases disposed in the administration stage will reduce the overall time to disposal of baseline cases, and having trailer cases included is likely to result in longer time to disposal of cases because they take longer to dispose of as they are following serious charges. It is possible the effect of these two types of cases could cancel each other out, or alternatively one will have more impact that the other. For completeness therefore, we have compared the six-month test results to the different data sets listed above. 19 1. Caseload trends 1.1 Workload trends over the last few years Manukau’s summary caseload has been increasing since 2005. Analysis of Manukau District Court’s workload over the last few years shows a steady increase, with an 11 percent increase in new criminal summary business coming before the court in the last six months (with a peak of 9,000 new cases in January 2009). However, disposal rates over the test period compared to the same period last year shows that Manukau has seen a reduction in the number of cases disposed over the 6 month period. Table 3: Manukau District Court cases disposed July 2007 to January 2009 Manukau number in each stage and percentage of cases disposed in comparable six month periods Period and total number of cases Administration stage Status hearing Defended hearing July 07 – Jan 08 7038 cases 7038 cases in stage 1736 cases in stage 891 cases in stage 5302 cases disposed 75% 845 cases disposed 49% 891 cases disposed 100% 6930 cases in stage 1478 cases in stage 995 cases in stage 5452 cases disposed 79% 483 cases disposed 33% 995 cases disposed 100% July 08 – Jan 09 6930 cases There has been an increase in the number of cases disposed at the list stage by 4 percent but a reduction in the number of cases disposed at the status hearing stage by 16 percent, resulting in more cases going through to defended hearing. The total number of summary cases on hand peaked at the beginning of 2008 at 3,300 summary cases. Manukau’s cases on hand over the six month period have increased from around 2,538 from the beginning of testing to over 2,938 cases. Figure 3: Manukau District Court total criminal summary cases on hand Total Criminal Summary Cases on Hand 3265 3500 25001897 2000 2249 2482 2938 2687 2759 2538 1500 1000 500 Dec-08 Jun-08 Dec-07 Jun-07 Dec-06 Jun-06 Dec-05 0 Jun-05 Cases 3000 20 In some courts cases on hand peak around December and dip slightly after Christmas. This is in part due to a larger number of new cases over the November–December period and also because cases often do not get disposed over the early Christmas period. However, in January the numbers of disposals start to increase due to changes in plea and cases being withdrawn, resulting in the cases on hand dipping slightly. This can best be seen in the graph on page 20 with an increase of cases on hand in December 2007 and dip down towards June 2008. The review of testing occurred during this seasonal change – it is important therefore that the results of the testing are considered in light of seasonal variations and their impact on disposals and cases on hand. Tables 4 and 5: Total criminal summary median age of cases on hand and median time to disposition Total Criminal Summary - Median Time to Disposition (6 months ending June/Dec) 55 Jun-06 Dec-06 Dec-07 39 43 Jun-07 36 43 39 29 30 20 10 Dec-08 0 Dec-05 Dec-08 Jun-08 Dec-07 90th Percentile 50 38 40 Jun-05 Median Jun-07 Dec-06 Jun-06 Dec-05 Days 60 Jun-08 400 350 300 250 200 150 100 50 0 Jun-05 Days Total Criminal Summary - Median Age of Cases on Hand Manukau District Court increased the disposal of cases during this period but has not been able to match the new business coming in. In part, this has occurred by increasing judicial sitting hours of cases in the summary jurisdiction. While there was more new business the median time to dispose of cases reduced from 55 to 39 days. Despite this, the median age of cases on hand stayed stable. 1.2 Workload over the testing period Manukau District Court had 6930 new cases coming into the court that disposed over the six month period of the review (July 2008 to January 2009) 7. During this period Manukau disposed of 79 percent of their summary cases (5452 cases) in the administration stage. The remaining 21 percent entered a not guilty plea and progressed through the process. Of those, 483 cases were disposed at a status hearing and the remaining 995 cases had a not guilty plea maintained and went to a defended hearing. Figure 4: Manukau summary caseload July 2008 to January 2009 Manukau Summary Caseload July 2008 – January 2009 (cases disposed) Administration Stage - List Court 6930 Cases 7 21% Pre-Hearing Stage - Status Hearing 1478 Cases 79% 33% Disposed 5452 Cases Disposed 483 Cases 67% Defended Hearing Stage - Defended Hearing 995 Cases Disposed at Defended Hearing or at subsequent Sentencing Events 995 Cases A profile of cases disposed in the summary process during the period of 14 July 2008 to 14 January 2009. 21 2. Analysis of cases in testing 2.1 Overview of cases in each case track Over the six month, Manukau District Court had 6930 new cases which were included in the testing of changes to disclosure and instructions. Of those cases, 79 percent were disposed at the administration stage and 664 cases had a not guilty plea entered and were included in the testing of the case tracks. The 664 cases were captured on check sheets. Of these, 63 went down the simple track and 601 went down the extended track. The spread of cases across the months are: Table 6: Manukau number of cases in testing Manukau: Number of Cases in testing over the six month period (Captured on check sheets) Month Simple Extended Total July/August 27 60 87 August/September 13 123 136 September/October 9 122 131 October/November 8 134 142 November/December 4 90 94 December/January 2 72 74 Total 63 601 664 The diagram below provides an overview of what happened to the cases which went down the case tracks. Figure 5: Manukau cases in testing at each stage in six month period Manukau Simplification Process: Cases in testing in 6 month period (14 July 2008 – 14 January 2009) Testing of Differentiated caseflow management: Filtering cases through different procedural tracks in the summary court process. 63 Cases with 50 reaching a defended hearing in the 6 months Administration Stage - List Court 6930 Cases Disposed 5452 79% 601 Cases Case Memo (outside of Court Hearing) 601 Issued 277 Filed Testing of Guidelines on initial Police disclosure and Instructions to Defence Counsel Pre-Hearing Stage - Status Hearing 260 cases Disposed 170 Cases 65% 25 cases Defended Hearing Stage - Defended Hearing 76 Cases Disposed 31 Cases 41% Testing of Case Management Memorandum (the basis for one of the differentiated caseflow management tracks) Simple Summary Track Extended Summary Track Note: 814 Cases were excluded from testing, the majority because the case commenced prior to testing or the case was Domestic Violence Related Sentencing Hearing Stage - Sentencing hearing 1 case 13 Cases that went along the Simple Track did not get to a defended hearing in the period 65 Cases that went to status hearing were awaiting a further Status Hearing or Defended Hearing 43 Cases that were scheduled for a Defended Hearing were not disposed in the period. 22 2.2 Cases excluded from testing There were 814 cases excluded from testing that had not guilty pleas entered. At the beginning of testing the main reason for cases being excluded was that the first appearance was prior to the start of testing (14 July 2008). These cases were excluded because it would be difficult to show if the initiatives being tested had impacted on their progression or result. The other main reason for exclusion was where the offence was domestic violence related and referred to a family violence court. As the family violence court is underpinned by a different philosophy, the process varies from the intended process for summary testing. 3 Aspects of testing 3.1. Initial Disclosure As identified above, the initial disclosure changes affected all summary cases (6930 cases). 3.1.1 Key findings: • • • • • • • • • • Overall most participants interviewed were positive about the disclosure changes tested, only one participant expressed that there had not been any real change. All interviewees indicated that disclosure was being received earlier. For those cases that indicated when disclosure was received, 82 percent had received it prior to, or on the day of, second appearance with 41 percent receiving it prior to, or on the day of, the first court appearance. The initial receipt document was relatively well received. Initial disclosure contributed to the low number of appearances per case in the administration stage, with both sites having close to the recommended number of two appearances on average (see 3.2.2). The provision of timely disclosure resulted in a decrease in the average number of list appearances required for all criminal summary cases by 0.7. The majority of the participants felt that the quality of disclosure had improved. However, a few participants commented that they needed additional information, such as a list of what is not disclosed and any DVD / video evidence of the witness or defendant before entering a plea. Participants commented that whilst pleas are being entered earlier, it appeared that defendants are still entering and maintaining not guilty pleas. The new process resulted in both a small increase in guilty pleas at an earlier stage, and a reduction in number of events needed to enable a plea (both guilty and not guilty) to be entered. The small increase in guilty pleas is likely to have been impacted on by the increase in types of offences which are not as likely to resolve because of disclosure (eg, domestic violence, serious violence, and serious property). Improved disclosure leading to a reduction in the number of appearances needed in the administration stage to have a plea entered. There was also a 4 percent increase in the number of cases disposed with two or fewer appearances. Nil or incomplete disclosure was not the main reason for adjournments and only identified in around 6 percent of cases (see 3.2.1). Interviewees commented that the disclosure changes had been resource intensive for both the court and police prosecutors, and that more resources were needed to handle the disclosure changes. 3.1.2 Timeliness of disclosure All participants indicated that disclosure was being received at an earlier stage. A defence lawyer said the process was “far better now” as there seemed to be more focus on getting the disclosure at the start (of the process). Another defence lawyer said that the new process was good, “you get most of the disclosure on the first date, and you can quite readily get good instructions from your client and identify the issues on the day”. 23 A court staff member said that the new process was ”excellent” and that “it’s brought about huge changes, where disclosure [packs] are getting released almost at first appearance”. Another defence lawyer said there was now more certainty regarding “what’s going to be there on that initial court appearance”. I’ve found that disclosure has been really good. You have it on the first day, so you can make the appointment on the first day, and you can talk to the Police officer, and obviously instruct your client accordingly. It has been quite efficient. Parties were not required to indicate to the court when their disclosure was provided. However, some identified to the court either the date it was disclosed or provided a copy of the disclosure receipt document. Of the 663 cases in testing, parties from 140 cases (21 percent) indicated a date when initial disclosure was provided. Of those cases, 41 percent received disclosure prior to or on the day of the first appearance and 82 percent received it after the first appearance but prior to or on the day of the second court appearance. A member of Police said that the changes had started off really well, but that the impact reduced over the months of testing. One Police prosecutor said that initially there had been fantastic results but that it needed a ‘reboot’. However, this individual thought not all changes were due to the pilot but that another reason disclosure had improved was because “there’s going to be huge effort now made throughout New Zealand because of the codification of disclosure coming in…all efforts will be concentrated on getting everyone on stream by the date”. 3.1.3 Quality of disclosure The initial disclosure changes proposed that all relevant disclosure that can be disclosed, would be part of the initial disclosure pack for assigned counsel. The process also established two disclosure packs: an initial disclosure pack for assigned counsel and a duty solicitor pack. Duty solicitors only need as much information as required to be able to represent the defendant at the first appearance. Having two packs mitigates the risks that disclosure information is not passed from the duty solicitor to assigned counsel. The assigned counsel packs are more substantial with everything that can be disclosed at the time of first or second appearance. The majority of the participants felt that the quality of disclosure had improved. One court staff member said the pilot meant Police usually have either a full disclosure or duty solicitor pack (or both) on the file, something that the Police did not have previously. A Police prosecutor said that disclosure had improved: “I think that before the project started, and before the process came in, it was pretty lax actually and I think that caused a lot of the churn…It’s made my job easier, because when we meet to discuss a case, counsel have already had enough to be able to talk about it anyway”. Another prosecutor noted that the introduction of two disclosure packs had been useful: ”I think the disclosure improved to the extent that the assigned counsel had enough information, even detailed information to be able to give their clients some guidance and not just simply take instruction”. While the majority of participants were happy with what was disclosed, some commented on the need for additional information before entering a plea including DVD evidence and a list of what has not been disclosed. A member of the defence bar said they want the whole of the Police file: I have a three-page disclosure letter, and I want everything, and I also put at the end of my letter, “I want to know what you’re not going to give me.” At the initial disclosure, at the first 24 appearance, you usually don’t get the DVD, and as far as I’m concerned, I’m not interested in the little disclosure package…that night, I write to the Police with my three-page letter…the DVD usually arrives after they’ve got my letter. So for me, the disclosure package means nothing’. Another defence lawyer felt that a plea could be entered at the first appearance, “however sometimes if there’s a DVD, you do want to see that [before entering a plea]”. Two Police prosecutors said that the new process provides sufficient disclosure at the first or second appearance, but one said that a lot of times: …our disclosure is probably not what it should be…. they’ll tell or note in the disclosure pack to counsel that they’ve had an interview with their client on a DVD but that interview’s not included – they forget to disclose the DVD itself, and counsel obviously want to see what’s been said, so we do slip up there…but it has helped and I think that if it’s done properly there’s definitely enough to enter a plea at first appearance. One member of Police said the main change was a focus on putting as much disclosurable information in the documents as possible at the front-end, and encouraging staff to be proactive in ensuring they have evidential sufficiency at the front-end and giving that information: …maybe change of philosophy for Police. I think at our management level we’ve understood the philosophies of good disclosure – operationally we might be a little bit slower in coming to those conclusions that disclosure is a good thing for everyone concerned. 3.1.4 Entry of plea Participants felt that early disclosure enables a plea to be entered earlier in the process. This is also shown in the analysis of number of list appearances (see 3.2.2). Manukau had a high rate of case disposal at the administration stage (79 percent with 56 percent by way of guilty plea). This is reasonably consistent with the rate of disposal for cases in the same period the previous year (75 percent). There was a small increase in the number of guilty pleas entered in the administration stage over the period of testing (2 percent). This gain is likely to have been impacted by the increase in the number of domestic violence, serious violence, and serious property cases. Serious violence, domestic violence and property cases are not likely to be resolved solely by the provision of improved disclosure, rather if a guilty plea is going to be entered it is likely to be entered later in the process. In these cases improved initial disclosure often does not promote early admission of guilt when the resilience of the witnesses can be the turning point for the entering of a plea or the withdrawing of charges. Delays in these cases getting to fixture can lead to a perceived increase in the unreliability of the witness and the uncertainty of the evidence in the case. Three court staff members indicated that the new process provides sufficient disclosure for a plea to be entered at the first or second appearance, although one thought this could happen regardless. Another court staff member said they weren’t sure if people were using the process properly, or if it is working, but that people were still maintaining their not guilty pleas, regardless of disclosure. To be perfectly honest I think they could have done it without the disclosure… In the old days we had guilty pleas all the time on the summary facts, whereas now it seems to have become an industry of its own. 25 Much discussion was had by participants on whether a plea could be entered at first or second appearance; it was estimated that this occurred 70-90 percent of the time. One prosecutor felt that a plea could be entered at the first or second appearance. Nine times out of 10, sometimes it just can’t be done; it’s the nature of the beast. A defence lawyer said that whether or not a plea could be entered at the first or second appearance varied depending on the nature of the case. 3.1.5 Process The establishment of a process detailing whom to contact about disclosure was not identified by participants as an improvement, although a large number commented on the process overall being improved. One member of Police said they thought the previous process was adequate but there was not a lot of consistency in it: …it was an ad-hoc process where one officer in charge, or one section would maybe have a different philosophy and different operational process about what they were disclosing to another officer in charge, or another section. So it’s provided a consistency for staff who prepare prosecution files, and a guideline, and a benchmark of what they are meant to be achieving. Interviewed participants did not comment on the disclosure receipt documents, which were used for the initial disclosure packs for assigned counsel as a form of record keeping. However, anecdotally from representatives in the process involved in teleconferences with the project team, these documents were being completed and placed on the prosecutors file. Police Prosecutions did not advise that they were having any trouble getting them signed by counsel. Court staff said that Police had a receipt form for counsel to sign when collecting the disclosure pack, which is sometimes handed to the court staff to put on file, “sometimes they don’t, but they usually have a record that it’s been received”. 3.1.6 Resources Participants commented that the disclosure changes had been resource intensive for both the court and Police prosecutors and that more resources were needed to handle the change. A member of court staff said the new process had required “quite a bit of changing around of how we do things in the registrar’s list” as well as ensuring the relevant facilities were available for the Police to provide their disclosure. A prosecutor said that there had been some fairly testing times in the list court over disclosure aspects. It is just that we have become incredibly busy and our clerical support is minimal, and we have mountains of disclosure requests to try and keep up with. 26 3.2 Reasons for Adjournments 3.2.1 Major reasons for adjournments Prior to testing, adjournments for disclosure and instructions to counsel were common in the administration stage. However, the Ministry’s Case Management System (CMS) did not capture reasons for adjournments until late 2008 so analysis was based on a sample of the court files at each site. The following bar graphs identify the 10 major reasons for adjournments from the test data: Figures 6 and 7: Manukau: Ten major reasons for adjournments – first and second events Manakau - 1st Event Defendant has no counsel Warrant to arrest issued 100% 90% Possible Police diversion 80% Manakau - 2nd Event Case enlarged no proof of service Legal Aid 100% 90% Possible Police diversion 80% Bail hearing 70% Defendant not available 70% 60% 50% Legal Aid 60% Disclosure incomplete (or nil) 50% 40% Delayed further offending Counsel not available 40% Defendant not available 30% Warrant to arrest issued Case enlarged no proof of service 20% Disclosure incomplete (or nil) Not guilty to fixture 10% 30% 20% 10% 0% Not guilty to fixture 0% 1st Event Not guilty to status hearing 1st Event Not guilty to status hearing The improvements to the quality and timeliness of disclosure were thought to reduce the number of adjournments and appearances needed due to either disclosure or instructions being provided. For example, a judicial officer said that previously one of the classic grounds for delay, as far as the counsel for the defence was concerned, was to say that they had not got adequate disclosure. …we now know [with the disclosure changes] that that is seldom a proper ground for any further adjournment or remand, unless the case is of some complexity obviously. A court staff member noted that because counsel is getting disclosure at an earlier stage, the court is not having as many adjournments. Court staff captured reasons for adjournments for cases that were adjourned from the first to second appearance and from the second to third appearance. Twenty-three reasons were captured on the court file. A large number of cases did not have reasons captured, with just under 50 percent not being captured at first appearance and around 30 percent at second appearance. This was either due to the reason for adjournment not being noted on the file at the time of the appearance, or not noted because it was not clear to the court taker if a reason was given and what it was. In addition, over the test review period Manukau District Court had a heavy workload which created pressure on their list courts, and therefore the court taker was not always able to record the adjournment reason. 27 The main reason for adjournments identified at the first appearance and the second appearance was for the case to go to a status hearing (125 cases for first appearance / 263 for second appearance). ‘Not guilty to status hearing’ from first appearance remained stable at 54 percent (three months of testing) to 52 percent (six months of testing). This means defendants were able to enter a plea and go to status hearing from the first appearance. The second reason was to go to defended hearing (not guilty to fixture). Similar to the status hearing reason, these defendants were able to enter a not guilty plea and go straight to fixture (29 cases for first appearance / 14 for second appearance). Only 14 cases (6 percent) identified that they needed an adjournment from the first appearance to the second appearance for initial disclosure, and nine cases from the second appearance to the third. Adjournments due to disclosure increased from the three-month review (3 percent). 8 The increase is likely to be due to greater focus on improved disclosure, and therefore parties identifying if it has not been disclosed. 3.2.2 Average number of appearances The test processes proposed that two appearances at the administration stage should be sufficient for most cases. Table 7: Manukau average number of appearances at administration stage Manukau: Average number of appearances at the administration stage Simple/Simple type cases Extended/Extended type cases (electable) Average Average Baseline* – prior to testing 5.3 4.9 Overall Summary workload 6 month prior** 2.3 2.9 Testing after 3 months – Average No. of appearances in admin stage 1.8 2.3 Testing after 6 months – Average No. of appearances in admin stage 1.8 2.2 * Baseline - data of comparable cases to those in testing six months prior to testing. ** Overall - all summary cases six months prior to testing, showing average number of administrative events. The data above shows that the number of appearances have stayed stable over the whole of the six months with an average of 1.8 appearances in the simple track and 2.2 appearances in the extended track. The average number of appearances in the extended track has reduced in the second half of the six month period to result in an average of 2.2 appearances. This low number of appearances in the administration stage will have been, in part, due to improved disclosure and improved assignment of legal aid to defendants. 8 Disclosure being nil or incomplete was not identified in the top ten reasons for adjournments in the baseline sample. 28 3.3 Time to Disposal 3.3.1 Key Findings: • • • • • There was a reduction in average time to disposal for cases in testing, sustaining the improvements seen in the three-month review of testing These results represent a minimum reduction in the average time to disposal over the test period of 23 percent (17 days) in Manukau for extended track cases disposed at a status hearing. The time to disposal has reduced by at least 20 percent when compared to the baseline cases or the summary workload prior to testing. Cases that were disposed at a defended hearing along the extended track took longer than a case disposed at a defended hearing on the simple track. The majority of disposed cases in testing were disposed at status hearing (170 cases). 3.3.2 Average time to disposal In summary, the test package reduced the average time to disposal for cases in testing, sustaining the improvements seen in the three-month review of testing. The average time to disposal for cases disposed at status hearing in the extended track has remained stable at 60 to 61 days. This shows the time to disposal, which was seen by participants as an improvement in the three month review is still being realised in the second half of the six months where cases that started in the first three months that took longer to dispose were disposed. Similarly cases disposed on the simple track at defended hearing have been comparable with 74 days on average in the three-month review and 79 days on average for the six-month review. As expected, cases disposed at a defended hearing along the extended track took longer than a case disposed at a defended hearing on the simple track. Table 8: Manukau average age of disposal from first appearance Manukau: Average Age of Disposal (days) from first appearance Baseline Baseline* – comparative cases Overall** Summary workload prior to testing period Testing 3 months (14 July–13 Oct) Testing 6 months (14 July– 14 Jan) Status Hearing Stage 78 98 60 61 Defended Hearing Stage 194 154 0 111 Final Admin Stage N/A N/A 0 120 Defended Hearing Stage 131 141 74 79 Track Stage Extended Track Cases Simple Track Testing * Baseline - data of comparable cases to those in testing six months prior to testing. ** Overall - all summary cases six months prior to testing, showing average number of administrative events. These results represent a minimum reduction in the average time to disposal over the test period of 23 percent (17 days) in Manukau for extended track cases disposed at a status hearing. The time to disposal has reduced by at least 20 percent when comparing the six month time to disposal for cases at status hearing or defended hearing to the baseline cases or the summary workload cases heard prior to testing. 29 3.3.3 Stage of case disposal The breakdown of where cases were disposed in the 6 month period is identified below. As can be seen from the tables that there were 31 cases disposed at defended hearing. Table 9: Manukau: Disposal stages of simple track cases Manukau: Simple Track cases – Disposal stages Stage Table 10: Manukau: Disposal stages of extended track cases Manukau: Extended Track cases Disposal stages Number of cases Stage Number of cases Pre-trial stage 0 Pre-trial stage 170 Defended hearing stage 21 Defended hearing stage 10 Final administration stage (sentencing) 0 Final administration stage (sentencing) 1 3.4 Case Tracks 3.4.1. Key Findings: • Most respondents considered that the different case tracks were useful. Simple track • There were 63 cases that went down the simple track. • Early on in the testing there had been some confusion with deciding which cases should go down which track, and this influenced the high number of electable cases going down the simple track. • Participants seemed to have mixed opinions on the simple track process. • Those participants who agreed with having a simple track agreed with the track’s case mix. • Of the cases that went down the simple track, 80 percent had a defended hearing (50 cases). • Of the cases that had a defended hearing, only 6 out of 21 were disposed after evidence was considered and the cases were dismissed. • Concern was raised by a participant that cases along the simple track were likely to fall over on the day of the defended hearing (by guilty plea on the day or charges withdrawn). This has been realised with around 71 percent of the cases that went to defended hearing being disposed through a guilty plea or charges withdrawn. Extended track • There were 601 cases that went down the extended track. • Participants indicated that counsel requested some summary cases go down the extended track. • Most participants thought the extended track worked well, however, most also indicated concern that counsel were not fulfilling their obligations and that the process was designed to get counsel to do something they should have been doing anyway. • A participant identified that the extended track freed up quite a bit of status hearing time. • Suggestions were made for domestic violence, benefit fraud and indictable issues to be included, while one individual noted it would be inappropriate to include self-represented cases due to the discussion and negotiation process with police prosecutors. 3.4.2 The purpose of two tracks As identified in the introduction, the purpose of two case tracks was that cases proceed to appropriate court events. The simple track was for cases that were simpler in nature, such as summary cases where there were no complex legal issues and that if a not guilty plea was entered could go to defended 30 hearing. In comparison the extended track was for complex cases where parties were expected to discuss what was in issue and any disputes or legal issues would be indicated on a CMM and, if needed, discussed at a status hearing. The CMM meeting on the extended track also provided an opportunity for charge discussions and for counsel to indicate if they would like a sentence indication. The case track criteria determining which cases goes down which track was very much a guideline, and there was discretion in each case for the judicial officer or registrar to assign a case to a different track based on the characteristics of that case. Most respondents from Manukau thought the purpose of the different tracks was to progress cases through the court system more efficiently. There seemed to be a reasonably good understanding amongst participants as to how the different tracks assisted this. Most respondents also considered that the different case tracks were useful. 3.4.3 Simple track There were 63 cases that went down the simple track, the majority of these cases were summary cases (58 percent) and the remainder electable. Early on in the testing there had been some confusion in deciding which track cases should follow which influenced the high number of electable cases going down the simple track. Table 11: Manukau: number of cases on simple track Manukau: Simple track Month Electable Summary Total July/August 11 16 27 August/September 5 8 13 September/October 4 5 9 October/November 4 4 8 November/December 1 3 4 December/January 2 0 2 Total 27 36 63 Participants seemed to have mixed opinions on the simple track process; some thought it worked well and removed unnecessary hearings, while others said it was not much different from the previous process. One court staff member said the simple track allowed them to put cases in for hearing with minimal effort on the part of everybody involved “so they get there quickly, while the complicated track means that those cases that need intervention can have it and that a more formal process can be gone through to look at the types of charges, and make sure the charges or evidence can be admitted”. Another court staff member thought the purpose of having two tracks was “so that when they go to the status hearing it’s because they’ve actually got issues that could be resolved”. I actually think, and having worked in registrar’s court, that most of this stuff should go through the status hearing, through the extended track. We have certain cases that don’t go through the extended track, and I've had requests for them to go through the extended track by counsel, because they feel that a meeting with the prosecution could actually resolve a case which would normally have gone straight to a defended hearing… so I've set that down on my own initiative through the extended track rather than putting it straight through to the simple track. 31 One court staff member thought that the simple track worked well, especially for cases such as driving charges, as defendants go straight to a defended hearing, and get the dates straight away. This person said that the simple track stops lawyers ‘parking’ cases in the status hearing court, “and then the defendant knows that the next time they appear in court that they should be getting their hearing and their matter should get dealt with”. A defence lawyer said that the simple track was a “just a common sense thing – if you want to enter pleas early, or if you want to go straight to a defended hearing, then you should have that option”. Another lawyer did not think that the simple track was useful, partly because it does not allow for a sentence indication. Another lawyer, who did not understand the difference between the two tracks, said that sometimes a judge will say that a matter is going straight to a defended hearing, but they will call the Police and organise to meet regardless. A Police prosecutor said the benefit of the simple track is relevant cases go to a hearing “and you are not wasting any more court time by an unnecessary intermediary step”. Case mix Those participants who agreed with having a simple track also agreed with the track’s case mix. One lawyer thought the simple track was useful for cases such as drink driving: because a lot of those cases the client just needs to confirm what the charge is going to be on the day, so we then make sure there’s no defences…once the charges are confirmed the next thing they want to know is the sentence, so the simple process sort of answers all those questions quite effectively. This person also said they did not necessarily think there were any disadvantages, although “maybe the odd case slips through that should have a probation report done that doesn’t get done”. A member of Police also thought the cases included were on the right tracks, as did another defence lawyer. Defended hearings Of the cases that proceeded down the simple track during the six-month period, 80 percent had a defended hearing in this period (50 cases). The majority of these cases had their defended hearing adjourned to another hearing date outside the six-month period (29 cases) and the remaining 21 cases were disposed in the timeframe. Anecdotally, a reasonable percentage of the cases that required another defended hearing were because the defendant absconded and a warrant to arrest had to be issued. 32 Table 12: Manukau: Defended hearing outcomes for simple track cases Manukau: Defended hearing outcomes for the summary cases (simple track type cases) Disposal type Number of cases Guilty plea 7 Withdrawn by leave 6 Evidential guilty 0 Evidential dismissed 6 Guilty Plea / Charge(s) withdrawn by leave 2 Another defended hearing was needed 29 Total 50 Concern was raised early in the proposal stage that cases along the simple track were likely to fall over on the day of the defended hearing (through either guilty pleas or charges withdrawn) as there had been no judicial involvement at status hearing or discussions between parties at a CMM-type meeting. The data above shows that of the cases disposed at defended hearing only 6 out of 21 were disposed after evidence was considered (evidentially dismissed). The other cases were disposed by way of guilty plea, charges withdrawn or both. Around 71 percent of the cases that went to defended hearing were disposed through a guilty plea or charges withdrawn. This concern was also reiterated in the interviews by a member of the court staff who commented that the simple track was not working well, “these are cases that we’ve put 25 hours down for, and then a lot of them come to the day, they’re finished before lunchtime…when we get to court, they’ve all decided to plead guilty, or the charges have been withdrawn. So now we’ve wasted half a day”. 3.4.4 Extended Track Overview There were 601 cases that went down the extended track. Of the 601 cases, 42 percent were electable cases (252 cases), and 58 percent were summary cases (343 cases). As identified above, some confusion around which cases go down which track and requests made by counsel to go down the extended track have resulted in a high percentage of summary cases in this track. Table 13: Manukau: Number of cases in extended track Manukau: Extended track Month Electable Summary Total July/August 42 18 60 August/September 76 47 123 September/October 62 60 122 October/November 45 89 134 November/December 22 68 90 December/January 11 61 72 Total 258 343 601 Most participants thought the extended track worked well, however most also indicated they were concerned that counsel were not fulfilling their obligations and that the process was designed to get counsel to do something that they should have been doing anyway. 33 A defence lawyer said they thought the extended track is for “where you want to explore avenues of resolution, negotiate deals…where dialogue with the Police would be useful. Whereas the shortened track is either an absolute watertight defence and you just go straight to a defended, or you enter pleas”. Another lawyer thought the purpose of having two separate tracks was to allow for certain more complex cases, or where clients might have personal issues which require more preparation or more of the court’s time. Benefits A court staff member said the extended track freed up quite a bit of status hearing time, “we previously had cases going to status hearing that didn’t benefit from it, and by placing them on a simple track they just didn’t go down there”. This person said that other advantages of the extended track are that lawyers and prosecution get together and discuss the case before it gets to status hearing, “which is how status hearings were meant to be when they were brought in thirteen years ago”. Another court staff member said that the extended track works, “but I still think there’s an element of counsel that are just parking it there, rather than dealing with it perhaps when they could”. One person said that disadvantages of the extended track are that they should have been doing it without the memorandum anyway, and: …all we try to do is use a four-page document to try to get the lawyers to do what’s always been their job and what they’re being paid to do by Legal Services. The system is, again, being engineered to overcome the problems of the law profession, which has been a major problem for Manukau for years and years and years. I don’t know what the statistics are, but generally the ones I have had have gone down the extended track with the interview etcetera, have all been resolved. A defence lawyer said that a clear benefit of the pilot is it places more pressure on lawyers to be organised, and that consequently status hearings have operated more the way they were designed to: everyone at Manukau is really overworked – under the old system people used to turn up to status hearings really unprepared, they’d have a two minute conversation with the prosecutor in court before the status hearing, and you couldn’t have any meaningful discussion…whereas now, you tend to be a lot more organised when you get to the status stage. I think it’s a vast improvement on the old system, but it’s definitely got a few things that need to be ironed out. Case mix There were also mixed views on the cases that have been and should be included in the tracks. Suggestions were made for domestic violence, benefit fraud and indictable issues to be included, while one individual noted it would be inappropriate to include self-represented cases due to the discussion and negotiation process with Police prosecutors. A member of court staff said that there had been requests for cases to go through the extended track by counsel, because they considered that a meeting could resolve cases which would normally have gone straight to a defended hearing. Another member of court staff said they thought that all matters should go down the extended track, ‘because what we have seen happening is the matters that have gone down the simple track to a defended hearing are either pleading or being withdrawn’. 34 3.5 Case Management Memorandums (CMMs) 3.5.1 Key Findings: • • • • • • • • • • • • • Participants noted difficulties in filing the CMMs and the court receiving them late or not at all. A large percentage of CMMs were not filed with the court; the majority of these would have been filed outside the timeframe, or not filed before the status hearing because defence counsel did not complete it, or it was not provided to the court because the defendant absconded and a warrant to arrest was issued. A member of Police noted that it was hard to get defence counsel to meet and discuss the CMM. Three-quarters of the CMMs filed were completed by both Police and counsel. Almost all participants had a clear understanding of the purpose of the CMM, with minor variations. It was noted by participants that the timeframes for meeting on the CMMs and the discussion helped with the status hearings. Only 39 percent of the CMMs were filed within the required time period (three weeks prior to the status hearing). The remainder were filed out of time. However, the first available date for status hearings in the second half of testing was shorter so status hearings were able to be scheduled just over three weeks out from the list appearance, which would give little time to file the CMM. Also in the second half of testing Police held off on filing the CMM in time if there was a chance they could still meet with defence counsel and file the CMM prior to the status hearing. 74 percent of CMMs analysed requested sentencing indications, and 76 percent of those entered a guilty plea to one or more charges at the status hearing or subsequent list appearance. 60 percent of the CMMs indicated changes in plea (intimated guilty plea) or charges withdrawn or amended resulting from charge discussions. The amount of the CMM completed varied. For example, a defence counsel said that they always use CMMs but don’t fill out a lot. 52 CMMs included a statement of what was “in issue”. The reasons given in some cases were quite candid or quite vague – “Everything is in issue.” The main reason given was identification of a mental element such as intent which was in dispute. 30 CMMs included identification of either suitable or unsuitable dates for the defended hearing. However, none of them had contacted the registrar to arrange a defended hearing date prior to the status hearing. Therefore, the CMMs were not being used effectively to reschedule the status hearing to a defended hearing date. The difficulties of the court doing this on the papers are likely to have influenced counsel not completing this section of the CMM. Of the CMMs which were likely to go on to a defended hearing, 54 percent consented to either a further custodial remand until the defended hearing, or continuation of the conditions of bail until the defended hearing date (13 CMMs). 3.5.2 Summary CMMs were issued in 601 cases. Of those, 277 were filed in the six-month period, with the remaining either filed outside the review period or not filed at all. The majority of the CMMs that were not filed were either filed outside the timeframe, or not filed because defence counsel did not complete it, or it was not provided to the court because the defendant absconded and a warrant to arrest was issued. (Often Police were keen to have the CMM discussion to see if a case could be resolved and this accounted for some of the filing out of time.) Of the 277 CMMs filed, 75 percent (207 CMMs) were completed by both counsel and Police, or had counsel involvement in their completion. 3.5.3 Purpose and benefits of the CMM Almost all participants had a clear understanding of the purpose of the CMM, with minor variations. However, some participants did not understand how the process was meant to work – and not all of these people were aware that their understanding was incorrect. 35 It was apparent that the CMM is not always used, with only two Police prosecutors and one defence lawyer saying that they always use the CMMs. It was also evident that Police prosecution had some difficulties getting counsel to take part in the meetings, particularly in a timely manner, which had affected the process and also put more pressure on court staff. A court staff member considered the document was to set out relevant information for discussion and resolve issues prior to status hearings, and another said it was to document what was discussed at the meeting between prosecution and counsel. Another court staff member said the memo was to focus prosecution and counsel discussions on relevant issues and also to provide the judge with clear and succinct information; another said that it was to determine whether there could be negotiation on the charges. However, one court staff member, who said they attended the launch, still was not ‘100 percent’ sure as to the purpose of the CMM, and said that other staff had been too busy to provide further explanation. A defence lawyer thought the CMM was a record of the meeting between the prosecution and the defence, which their firm used so that if someone who was not present at the meeting attended the status hearing “there’s a record of what’s been said”, and the same would apply to prosecution. One defence counsel said the CMM was to “inform the court”, and another said it laid out how the case was going to proceed. A police prosecutor said: …the memorandum is hopefully to focus prosecution and defence on their responsibilities and use that process to document a negotiated settlement, so when it does come to court you are not going to get any delay and the issues have been sorted out and the judge can just rubber stamp it…he can look at the process, it is clear, it is documented, he can either agree or disagree with it. It’s trying to free up Court time, it’s trying to get Police and defence to commit to a path of where they are going with contentious stuff and trying to focus the minds of both parties earlier in the process about what are the issues. There were varying views of the benefits of the CMMs within each court. For example, a court staff member said that the memorandum: …clearly provides a starting point for both parties, that is prosecution and defence, to highlight issues, to discuss, to agree on things, and if used properly…gives the judge a better idea of what discussions have taken place, which could shorten the time in court for a judge. One prosecutor said the CMM is “for the Police and prosecution and defence counsel to guide them in what information is needed for court”. Another prosecutor remarked that it was “really just to get the parties talking like they used to”. This participant said the questions in the memo are reasonably good, and that “it allows you to come to some form of resolution on the form, and at least simplify things for the judge at the status hearing”. A third prosecutor said the CMM is useful if it works in the right way, “if both participants go into it with the right mindset”. A member of the judiciary said the CMM is useful if properly done. A Legal Services Agency (LSA) staff member said that the CMM was “to have everything in writing that’s gone on between counsel and prosecution so that when you get in there the judge has already seen it or a decision has already been made”. 36 3.5.4 CMM meetings The testing changes at both sites had a local process for discussions between Police prosecutors and defence counsel to enable the completion of the CMM. The process included a Police prosecutor identifying dates and times when they were available to defence counsel at the appearance where a not guilty plea was entered. In Manukau this information was provided in a yellow folder kept at the back of the court room. Police prosecutors have noted that while some defence counsel did make and keep CMM meeting appointments there was often a reliance on Police to ensure the appointment was booked and took place. Three defence lawyers and a Police prosecutor said that the set timeframes for discussions and filing of CMMs assists with the progress of a status hearing. One prosecutor said that “if you don’t make that appointment, you will just never talk to them [counsel], because you just get too busy”. Another Police prosecutor indicated that the more time you give the better the process can be. The challenge in the timeframe is getting defence to the meetings, but I think in principle we are not struggling with our obligations within the timeframe. One defence lawyer said they would look at the disclosure and if they saw there was a defence they would tell their client “’I think you’ve got a defence, let’s go for it.’ But, I’d give them the other option too, and ask them if they wanted to see whether we negotiate”. This person said that often during the negotiation, the prosecutor will be able to acknowledge that they have a defence and so they can enter into negotiations taking that into consideration, and “so we’d offer something to the client and say – do you want to go through the stress and do the simple track, and go for a defended hearing, and still take a chance. Or, do you want to take a deal, which could be diversion or something quite small”. A Police prosecutor said there is no way of getting counsel to come to meetings. This person said they thought the LSA could be involved in some way, as: …at the end of the day, counsel don’t have to participate. They seem to be able to just do what they want, and the whole thing falls down if they don’t participate. 3.5.5 Filing time of CMMs The testing required the CMM to be filed with the court three weeks prior to the scheduled status hearing. Police Prosecution Service was responsible for ensuring that the completed CMM was returned to court by the due date. The average time taken to file a CMM was 25 days. However, only 39 percent of the CMMs filed were filed three weeks prior to the status hearing. The remainder were filed out of time. One court staff member noted that there was an issue in receiving the CMMs, and said they were quite often getting theirs the day before. This person commented that previously there had not been the capacity to chase these up, but a new staff member would assist with this. This participant also noted that if counsel were not getting in contact, the Police were not filling in a CMM. Basically what the Police were doing is if the counsel did not contact them they weren’t filling one in. Also then the prosecutors that we had doing the project really really pushed for these CMMs to be filled, ought to be filled out, and so that’s why I was receiving them so late, because they were giving counsel more opportunities...like they’d hold an interview the day before…And so our prosecutors, and they’d come up to me and say these are for tomorrow, we’re sorry, but, you know, just saw the lawyer yesterday. 37 For the purposes of analysing the CMMs, if a filing date was not noted when the CMM was issued or filed, the issued date was allocated to the list appearance where a not guilty plea was entered, and the received date was allocated the date the CMM was signed. If the CMM was not dated, the CMM could not be analysed and therefore does not appear as filed on the graph below. Figure 8: Manukau change in CMMs issued and received 160 140 Number 120 100 CMM Issued CMM Received 80 60 40 20 Au gu st/ Se pt em be r Se pt em be r/O cto be r O cto be r/N ov em be r No ve m be r/D ec em be r De ce m be r/J an ua ry Ju ly / Au gu st 0 Months Approximate time taken for the completion of the CMM was: • 23 days (3 weeks 2 days) in July/August • 25 days (3 weeks and 4 days) in August/September • 15 days (2 weeks and 1 day) in September/October • 37 days (5 weeks and 2 days) in October/November • 36 days (5 weeks and 1 days) in November / December • 32 days (4 weeks and 4 days) in December / January. The time taken to file the CMM reduced in the first three months which reflected, to some extent, the responsiveness of counsel and a proactive Police Prosecution Service in Manukau in ensuring CMM meetings were arranged, and memos were filed. If the CMM meeting could not go ahead the prosecutor often filed the CMM early. However, in the second half of testing prosecutors wanted to see the benefits of those discussions and often held off filing the CMM until the meeting could be held. Also the first available date for status hearings in the second half of testing was shorter so status hearings were able to be scheduled just over three weeks out from the list appearance, which would give little time to file the CMM. 38 3.5.6 Analysis of the content of CMMs A sample of 214 CMMs filed prior to 14 January 2009 was analysed (77 percent of all the CMMs filed). Of the CMMs analysed 74 percent (159 CMMs) answered yes to whether they would like a sentence indication. Figure 9: Manukau summary of CMM analysis 74% 128 Requested a Sentence Indication (159 CMMs) 46% CMMs Issued 601 CMMs Filed 277 Of the159 CMMs requesting a Sentence Indication 76% (121) resulted in a change of plea to one or more charges at a Status Hearing or subsequent List appearance 99% 77% CMMs Analysed 214 1% Of the 277 filed - 75% were completed by Counsel - 39% were filed within the required timeframe (3 weeks prior to Status Hearing) 212 Requested a Status Hearing 60% of the CMMs identified changes in plea or charges 22% had both charges withdrawn/amended and an intimated guily plea entered 36% Identified Intimated Guilty Pleas to one or more charges 1% Identified Charges to be amended / Withdrawn or were to be withdrawn in full 2 did not identify either way 39 The majority of cases in testing progressed along the extended track with the Case Management Memorandum (CMM) procedure. As noted above, analysis of the CMMs filed has seen reasonable compliance with the process; however completion of the CMM content itself was mixed, with many participants noting it could be shortened. Nonetheless, the CMM process enabled earlier case resolution through the ability to have charge discussions and request sentence indications. The amount of the CMMs completed varied. For example, a defence counsel said that they always use CMMs but do not complete them out in full: It’s a lot of paperwork you’d have to say. I think you could probably shorten it a lot more. From memory, really, I don’t fill out a lot. I just sign it and [the prosecutor] basically just fills it in. We don’t need this; we don’t need that, just cross it out…And I think, at first that was a stumbling block for a lot of defence lawyers, thinking that they’d to fill it out, and later realising that it was the prosecutors that did that. But, then again, it’s a burden on them, isn’t it? Another participant said their use of the CMMs was dependent on how much disclosure they received, but that if they had full disclosure it was easy to complete. Defence counsel indicated that it takes around 10 to 20 minutes to complete the CMM. Two defence lawyers said the timeframe allowed for completion of the CMM was appropriate. One lawyer said “after our discussions it only takes about five minutes”, another said they took about four minutes – “memos are very quick, it’s good”. One prosecutor indicated that is takes 10 to 40 minutes depending on the complexities of the issues; another said that they normally book 15 minute slots. One prosecutor noted the issue with the timeframe was getting defence counsel to meet. Charge Resolution The CMM provided opportunities for earlier charge resolution through the indication of possible changes in plea or charges which occurred in 128 cases (60 percent) in Manukau. This enabled earlier charge resolution in 20 percent of those cases on the extended track. During the testing period, in Manukau 33 percent of the overall caseload were disposed of at status hearing, whereas 65 percent of cases subject to the extended track were disposed of at status hearing (a difference of 32 percent through testing). Requested a sentence indication District Courts do not capture whether a sentence indication is requested or granted. If submissions are requested by the parties for a sentence indication this is sometimes noted in CMS. The CMM analysis indicated when a request for a sentence indication has been made on the papers and is likely to be made at a status hearing. While it is not known if a sentence indication was provided there were a large number of cases where the request was made on the CMM and a change in plea was entered (to one or more of the charges). Further, the CMM provided the opportunity for the defence to request a sentencing indication (74 percent in Manukau). Requesting an indication through the CMM resulted in a change of plea for many cases (76 percent in Manukau resulted in a change of plea). Requested a status hearing Of the CMMs analysed, 99 percent (212 CMMs) requested a status hearing with the remaining 1 percent (two CMMs) not answering the question. The main reason given for going to a status hearing was for a sentence indication, with 66 percent (139 CMMs) identifying this reason. The second most common reason for requesting a status hearing was to schedule a defended hearing (24 CMMs). It has been noted by District Court staff that in Manukau defendants are needed to attend court to receive their next hearing date. This is due to the transient nature of a majority of the defendants appearing in court. It is not practical to notify them of appearances in writing, as often the addresses they provide are no longer current or they do not exist. This prevents the court from being 40 able to schedule a different date of an appearance based on the CMM (eg, adjourning to a defended hearing, when the scheduled status hearing is not required). Table 14: Manukau: Reasons for requesting status hearings on CMMs Manukau: Reasons for requesting Status Hearing identified on the CMMs Sentence indication 139 Diversion 10 No contact from counsel 8 Set fixture date 24 Reparation 2 Take instructions 3 Guilty plea 6 Additional disclosure 6 Withdrawn by Leave 1 Not identified 11 Legal discussion 2 Total 212 What was in issue? Of the 214 CMMs analysed, 52 included a statement of what was “in issue”. The reasons given in some cases were quite candid or quite vague eg, “Everything is in issue.” To assist in analysis the reasons have been placed into 11 categories. The main reasons given were mens rea or actus reus/denies charge, or a dispute as to the identity (ie, it was not the defendant who did it but someone else). Table 15: Manukau CMMs indicating what was in issue Manukau: CMMs that indicated what was in issue Issue Total Defence 1 Defence of Another 2 Dispute of Facts 7 Everything is in Issue 6 Actus Reas/Denies Charge 7 Identity 7 Mens Rea 11 Process 2 Self Defence 6 To be determined 1 BORA 2 Grand Total 52 41 Scheduling the defended hearing There were 30 CMMs which included identification of either suitable or unsuitable dates for the defended hearing. However, none of them had contacted the registrar to arrange a defended hearing date prior to the status hearing. Therefore, the CMMs were not being used effectively to reschedule the status hearing to a defended hearing date. The difficulties as identified above of the court doing this on the papers are likely to have influenced counsel not completing this section of the CMM. Cases going to defended hearing Of the CMMs which were likely to go on to a defended hearing, 54 percent consented to either a further custodial remand until the defended hearing, or continuation of the conditions of bail until the defended hearing date (13 CMMs). 3.6 Status hearings and defended hearings 3.6.1 Key Findings: • • • • • • Of the 601 cases going down the extended track, 260 cases (43 percent) were scheduled for a status hearing during the six-month testing review period. 65 percent of cases that had a CMM filed were disposed at status hearing. In comparison only 33 percent of all summary cases that went to status hearing over the six months were disposed at a status hearing. A participant commented that the number of cases going to status hearing on the extended track per day might need to be limited so that judges’ time was not restricted, resulting in better outcomes. Of the 25 cases adjourned to a defended hearing from the status hearing, ten were disposed at a defended hearing during the review period, while the remainder were adjourned to another defended hearing. Due to the low number of cases that required another appearance after a defended hearing it is too early to draw any meaningful conclusions on how effective the CMM is in disposing of cases at a defended hearing. One court staff member said that advantages of the extended track are more certainty that the defended hearing will go ahead, and benefits for scheduling purposes. 3.6.2 Status hearing outcomes Of the 601 cases going down the extended track, 260 cases (43 percent) were scheduled for a status hearing during the six-month testing review period. Of those, 65 per cent (170) were disposed at the status hearing and 25 per cent (65) were adjourned to another appearance outside of the testing period (judge’s list, status hearing or defended fixture). An additional 25 cases were adjourned to a defended hearing which was heard during the testing period. The remaining cases were disposed of by way of guilty plea, withdrawn by leave, or guilty plea with charges withdrawn or amended. The table 16 shows this breakdown. 42 Table 16: Manukau extended track status hearing outcomes Extended Track Status Hearing Outcomes Guilty plea/charges withdrawn or amended 41 Guilty plea (conviction and sentenced or discharged) 113 Withdrawn by leave 16 Adjourned to another hearing (outside of period) 65 Adjourned to a defended hearing (inside of period) 25 Total 260 A defence lawyer thought the extended track was working well but there was room for improvement in some aspects of it: I think that they need to limit their number of extended track cases per day, otherwise the judge’s time is really limited and it just distinguishes them from the simple cases. A member of the judiciary said that the extended track “stutters – we’ve got to go back to the drawing board when we remand people from the list court once they’ve entered a plea of not guilty, to ascertain whether a status hearing is in fact going to achieve anything”. The judicial officer said that often at the status hearing “you find that there was never any intention to defend the case, they just want a sentence indication…Well you don’t need to go to a status hearing for a sentence indication, you can almost invariably get it on the spot in the list court”. 3.6.3 Defended hearing Of the 25 cases adjourned to a defended hearing inside the review period, ten were heard at a defended hearing during the review period; the remainder were adjourned to another defended hearing or sentencing list. Because of the low numbers of cases that required a further hearing it is too early to draw any meaningful conclusion on how the CMM is effective in disposing of cases at a defended hearing. One court staff member said that advantages of the extended track are more certainty that the defended hearing will go ahead, and benefits for scheduling purposes. Table 17: Manukau extended track defended hearing outcomes Extended Track Defended Hearing Outcomes Guilty plea/charges withdrawn or amended 4 Guilty plea (conviction and sentenced or discharged) 3 Evidentially dismissed 2 Proved Guilty 1 Adjourned to a another appearance (outside of period) 14 Adjourned to a sentencing list 1 Total 25 43 1. Caseload trends 1.1 Workload trends over the last few years As with Manukau, the caseload in Tauranga District Court has seen a steady increase of 14 percent in new criminal summary workload over the six months of testing. New business compared to the same period in the previous year has risen by 24 percent, with a particularly stark increase in cases on hand being experienced, driven by a spike in new business from approximately July 2008 that was unable to be met through increased numbers of disposals. This resulted in the significant increase in the numbers of cases on hand. Cases disposed at the status hearing stage compared with the same period in the previous year showed that while there was a small reduction in the proportion of cases disposed (reduced from 63 percent to 58 percent), in number, more cases were being disposed at that stage because of the increased numbers of new business. Cases on hand in Tauranga have been increasing for the past few years with a significant amount of the increase occurring across two periods. The first period was during the later part of 2006 with 852 cases on hand, an increase from 663 in the previous year. The number of cases on hand then slowed during 2007. Since then there has been a noticeable increase from December 2007 to December 2008 by 55 percent (885 to 1322 cases). Figure 10: Tauranga total criminal summary cases on hand Total Criminal Summary Cases on Hand 1322 1400 830 885 Dec-07 660 852 Jun-07 663 Jun-06 800 571 Dec-05 Cases 1000 Dec-06 1200 952 600 400 200 Dec-08 Jun-08 Jun-05 0 The increase in the number of cases on hand has been primarily driven by the increase in new business received (16 percent over the past 12 months, 30 percent as compared to the 12 months ending December 2006). Disposals have increased noticeably over the same periods (13 percent over the past 12 months and 29 percent as compared to the 12 months ending December 2006) but not to sufficient levels to match or exceed new business received. As shown in the graph on page 45, a small gap between disposed and new business received can translate into a significant increase in number of cases on hand. 44 Figure 11: Tauranga: criminal summary new business and disposals Total Criminal Summary - New Business and Disposals (6 months ending June/Dec) 5000 Cases 4000 3000 2000 1000 Dec-08 Jun-08 Dec-07 Jun-07 Dec-06 Jun-06 Dec-05 Jun-05 0 Total 6 M ont hly New Business Total 6 M ont hly Disposals Table 18: Tauranga number in each stage and percentage of cases disposed Tauranga: number in stage and percentage of cases disposed in comparable 6 month periods Period and total number of cases Administration Stage Status Hearing Defended Hearing July 07 – Jan 08 3269 Cases 3269 Cases in stage 297 Cases in stage 109 Cases in stage 2972 Cases 91% disposed 188 Cases 63% disposed 109 Cases 100% disposed July 08 – Jan 09 4060 Cases 4060 Cases in stage 421 Cases in stage 175 Cases in stage 3639 Cases 90% disposed 246 Cases 58% disposed 175 Cases 100% disposed Comparing the summary cases disposed over the testing period with a comparable six-month period (July 2007–Jan 2008) there has been a 20 percent increase in cases disposed over the period, but the percentage of cases disposed at each stage has stayed relatively stable. However, there has been a 5 percent decrease in cases being disposed at the status hearing stage, therefore increasing the number of cases going to a defended hearing (from 109 to 175). 1.2 Workload trends over the testing period Tauranga District Court had 4060 new cases coming into the Court and disposing over the six-month period of the review (July 2008 to January 2009). 9 During that period Tauranga disposed of 90 percent of its summary cases (3639 cases) in the administration stage. The remaining 10 percent entered a not guilty plea and progressed to the pre-hearing stage for a status hearing. Of those, 246 cases were disposed and the remaining 175 cases had a not guilty plea maintained and went to a defended hearing. 9 A profile of cases disposed in the summary process during the period of 14 July 2008 to 14 January 2009. 45 Figure 12: Tauranga summary caseload July 2008 to January 2009 (cases disposed) 2. Analysis of cases in testing 2.1 Overview of cases in each case track Over the six-month period Tauranga District Court had 4060 new cases which were included in the testing of changes to disclosure and instructions. Of those cases, 91 percent were disposed and 207 cases had a not guilty plea entered. Of these, nine went down the simple track and 198 went down the extended track. The spread of cases across the months are shown in the table below. Table 19: Tauranga number of cases in testing period by month Tauranga Number of Cases in testing over the six month period (captured on check sheets) Month Simple Extended Total July/August 2 29 31 August/September 3 51 54 September/October 1 39 40 October/November 2 43 45 November/December 1 31 32 December/January 0 5 5 Total 9 198 207 Figure 13 (on page 47) provides an overview of what happened to the cases which went down each case track. 46 Figure 13: Tauranga cases in testing period on each case track 2.2 Excluded cases There were 90 cases excluded from testing, the majority of these being because the case commenced prior to testing or that the cases were domestic violence related. 3. Aspects of testing 3.1 Initial disclosure 3.1.1 Key findings: • • • • • • • • • Some respondents saw the new processes for disclosure as a positive change, although not all agreed on how well it was working. Not many of the participants commented on the quality of disclosure as the general belief was that disclosure had not really changed. Half of the participants noted the initial disclosure had improved. The provision of timely disclosure resulted in a decrease in the average number of list appearances required for all criminal summary cases at both sites (0.5 in Tauranga). (See page 51). Initial disclosure changes contributed to the low number of appearances per case in the administration stage, with Tauranga having close to the recommended number of two appearances on average. There was also a 4 percent increase at both sites in the number of cases disposed with two or fewer appearances. Some participants felt that early disclosure should enable a plea to be entered early in the process but this was not a change from what happened in Tauranga prior to testing. Initial disclosure contributed to a small increase in the number of guilty pleas entered earlier (2 percent) and a reduction in the number of appearances needed in the administration stage to have a plea entered (whether guilty or not guilty). The small increase in guilty pleas is likely to have been impacted on by the increase in types of offences which are not as likely to resolve because of disclosure (eg, domestic violence, serious violence, and serious property). Some participants commented on extra work needed for the receipt of disclosure. Nil or incomplete disclosure was only identified as a reason for adjournment in 6 percent of cases. 47 Some respondents saw the new processes for disclosure as a positive change, although not all agreed on how well it was working. It [disclosure] is, from my perspective, really the only part of the pilot for Tauranga that has been worthwhile. One Police prosecutor considered the initial disclosure should be on the file for first appearance, and then when counsel is assigned they can request it: …what we’re finding in the project is everything’s attached to the file, including great big chunky video tapes. They say “I’m going to be assigned.” You give them both bundles, then you note the file, you get the signed receipt, then two weeks down the track they say no, we haven't got it, we never received that, because somebody else has been assigned. 3.1.2 Quality Not many of the participants commented on the quality of disclosure as the general view was that disclosure had not really changed. One participant commented: I think that early disclosure’s always good because you can explain to your client very early in the process about the jeopardy they’re facing and the merits of any defence they think they might have. One Police prosecutor said that disclosure was previously done “quite appallingly”, and that it had improved somewhat because there were specific guidelines on how to assemble it on the file, “such as affixing the assigned counsel and the initial disclosure to the file”. 3.1.3 Timeliness In Tauranga, while the project team were unable to measure the provision of disclosure directly, half of the participants noted the initial disclosure had improved. Of the 297 cases in testing only parties from one case had indicated to court staff when disclosure had been provided. This disclosure was provided the day of the second court appearance. Three court staff members in Tauranga indicated that the pilot had not brought significant changes as they already had early disclosure, and another thought there may have been more emphasis placed on solicitors asking for initial disclosure, and more of a conversation in their registrar’s list. One court staff member felt there had been an improvement to disclosure as it had to be available at the first appearance. Another court staff member noted there are some instances where disclosure does come later because it is more difficult to put it together, or there are delays due to waiting for videos or analysis reports etc, but these were caused by outside influences. A defence lawyer thought the pilot had made things a lot quicker. Another lawyer said they now generally get “at least some disclosure on the files when we appear the first time, which has been a good thing”. This person said there are still occasions when they do not get full disclosure, but “it certainly speeds up the process by having the disclosure attached to the file at the beginning. Decisions can be made earlier”. However another defence lawyer felt the new process had not made any changes to disclosure. 48 3.1.4 Process In Tauranga some participants commented on the extra work needed for the receipt of disclosure. A Police prosecutor noted that signing of the disclosure receipt is “really hard work” because in a registrar’s appearance there is not time to get counsel to sign papers, “it’s all complicated. You get all these sheets”. This person suggested that disclosure should be coordinated and there should be barcodes on the receipts to record what is done, “when you give the disclosure packet you note on the barcode who their lawyer was, so when you return it back and the file is data captured, all the clerk has to do is swipe with their wand the barcode and select which lawyer it was given to”. Another Police prosecutor noted the sign-off of disclosure packages was “a bit of a hassle to all counsel”. The signing off and ticking the boxes for disclosure…to be complied with correctly is onerous in the sense that such a checklist procedure has to be carried out. Two court staff members noted it had created extra work. A court staff member said that: …all it’s done is added in extra work for parties in that they have now got documents they’ve got to sign off. Before it was handed over, and the Police would have recorded on their file disclosure to counsel…now there is all this extra paperwork signing off this copy, that copy… 3.1.5 Entry of pleas Tauranga had high rates of case disposal at the administration stage (Tauranga 90 percent, with 75 percent by way of guilty pleas). This is reasonably consistent with the rate of disposal for cases in the same period the previous year (88 percent). There was a small increase in the number of guilty pleas entered in the administration stage (2 percent). As with Manukau, this gain is likely to have been impacted on by the increase in the number of serious cases and these cases are not likely to be resolved solely by the provision of improved disclosure. Some participants felt that early disclosure should enable a plea to be entered early in the process, but this was not a change from what happened in Tauranga prior to testing. Three court staff members said the new process provides sufficient disclosure for a plea to be entered at the first or second appearance; however another said this was not a change from previously. The majority of our cases on a first appearance enter a plea and go before a community magistrate and are dealt with on the same day. That hasn’t changed. A lot of those enter a not guilty plea – I don’t think it’s changed that either. A defence lawyer said that a plea could be entered on the first appearance and “certainly by the second”. Another lawyer said they generally found there is sufficient disclosure to make an earlier decision, but they were still concerned that more disclosure may be required. Three Police prosecutors said that the new process did provide sufficient disclosure for a plea to be entered at the first or second appearance. Another Police prosecutor agreed, but noted that it was dependent on the charge, “I mean if it was serious violence, verging on manslaughter etc, then those files are always going to be far more complex and there will be much more information that is required”. Another prosecutor said that a plea could only be entered at the second appearance because at the first appearance “they’ve only just got rid of disclosure”. 49 A judicial officer said they thought the new process allowed pleas to be entered at the second appearance, ”it depends how severe it is and what it is, but I would think at the second appearance…if legal aid and disclosure has been done, and people have got a lawyer and they’ve had discussion, then there’s no reason why it shouldn’t”. A Police prosecutor commented that an advantage of early and better quality disclosure is earlier resolution, “it probably will increase, or has increased, the percentage of early guilty pleas, and we seem to have more defence counsel satisfied with the information that they are getting”. 3.2 Reasons for adjournment 3.2.1 Main reasons for adjournment In Tauranga the main reason for adjournment from the first to second appearance and second to third was for the case to be adjourned to a status hearing as a result of a not guilty plea being entered (32 percent from first appearance to 67 percent from second appearance). Legal aid (31 percent) and lack of instructions (8 percent) followed as the next reasons for adjournment from the first to second appearance. Nil or incomplete disclosure was identified as a reason for adjournment in 6 percent of cases (11 cases at first appearance and 10 cases at second appearance). The adjournment due to disclosure is up from the three-month review (3 percent) and baseline (5 percent). This is likely to be due to more focus on improved disclosure and therefore parties identifying if it has not been disclosed. Figures 14 and 15: Tauranga main reasons for adjournment at first and second appearances Tauranga 2nd Event Tauranga 1st Event Delayed further offending 100% Delayed further offending 100% 90% Possible Police diversion 90% Possible Police diversion 80% Not guilty to fixture 80% Resolution likely 70% Other reason 70% Other reason 60% 60% Warrant to arrest issued 50% 40% 30% 20% Warrant to arrest issued 50% Not guilty to fixture Bail hearing 40% Disclosure incomplete (or nil) No instructions 30% Disclosure incomplete (or nil) 20% No instructions 10% 10% Legal Aid Legal Aid 0% 0% 1st Event Not guilty to status hearing 2nd Event Not guilty to status hearing 50 3.2.2 Average number of appearances The test processes proposed that two appearances at the administration stage should be sufficient for most cases. The data below shows that the number of appearances in the administration stage has stayed at approximately two for cases considered in both the three and six month reviews. The average number of appearances has increased slightly from 1.8 to 2.0 in the simple track but decreased from 2.5 to 2.2 in the extended track. The provision of timely disclosure resulted in a decrease in the average number of list appearances required for all criminal summary cases (0.5 in Tauranga). The low number of appearances in this stage will have been in part due to early and sufficient disclosure to enter a plea and proceed to the next stage of the case. Table 20: Tauranga average number of appearances at the administration stage Tauranga: average number of appearances at the administration stage Simple/simple-type cases Extended/extended-type cases (electable) average average Baseline* – Cases prior to testing 2.6 2.9 Overall** summary workload prior to testing 1.9 2.7 Testing after 3 months – average no. of appearances in admin stage 1.8 2.5 Testing after 6 months – average no. of appearances in admin stage 2.0 2.2 * Baseline - data of comparable cases to those in testing six months prior to testing. ** Overall - all summary cases six months prior to testing, showing average number of administrative events. 3.3 Time to disposal 3.3.1 Key findings: • • • There was a minimum reduction in the average time to disposal over the test period of 12 percent (16 days) in Tauranga for simple track cases disposed at a defended hearing. The average time to disposal for cases disposed at status hearing in the extended track has increased since the first three months of testing from 52 days to 59 days. However, this is still a lot lower than cases in the baseline (87 days) or summary workload prior to testing (92 days). Interestingly in the Tauranga data cases on the extended track that went to defended hearing were disposed faster than those in the simple track (97 versus 112 days). The average time to disposal for cases disposed at status hearing in the extended track has increased since the first three months of testing from 52 days to 59 days. Cases on the extended track that went to defended hearing were disposed faster than those in the simple track. This is interesting in light of the baseline and summary workload data which shows the simple track-type cases were disposed at defended hearings faster than extended track-type cases (eg, 103 simple track compared with 118 extended track-type cases). 51 Table 21: Tauranga average age of disposal from first appearance Tauranga: average age of disposal (days) from first appearance Prior to Testing Baseline* comparative cases Overall** summary workload – 6 month prior Testing 3 months (14 July–13 Oct) Testing 6 months (14 July–14 Jan) Status hearing stage 87 92 52 59 Defended hearing stage 142 118 N/A 97 Final admin stage N/A N/A N/A 91 Defended hearing stage 128 103 N/A 112 Track Stage Extended track cases Simple track Testing * Baseline - data of comparable cases to those in testing six months prior to testing. ** Overall - all summary cases six months prior to testing, showing average number of administrative events. There was a minimum reduction in the average time to disposal over the test period of 12 percent (16 days) in Tauranga for simple track cases disposed at a defended hearing (when compared to baseline cases). 3.3.2 Stage of case disposal The breakdown of where cases were disposed in the six month period is identified below. There were 74 cases disposed at status hearing and 12 cases disposed at defended hearing. One case was disposed at a sentencing list as a change in plea was not entered till the list event. Table 22: Disposal stages of simple track cases Tauranga: Simple track cases – disposal stages Stage Number of cases Table 23: Disposal stages of extended track cases Extended track cases – disposal stages Stage Number of cases Pre-trial stage 0 Pre-trial stage 74 Defended Hearing stage 3 Defended Hearing stage 9 Final administration stage (sentencing) 0 Final administration stage (sentencing) 1 3.4 Case tracks 3.4.1 Key findings: • Most respondents felt the two case tracks were not useful or were no different from the previous processes. Simple track • Nine cases went down the simple track. All nine cases had a defended hearing during the six-month period. Two-thirds had their defended hearing adjourned to another hearing date out of the sixmonth period (six cases) and the remaining three cases were disposed in the timeframe. • While a concern was raised that more cases in the simple track fell over at the defended hearing, this could not be tested because of the low numbers of cases that went to fixture over the review period. 52 Extended track • There were 198 cases that went down the extended track. • There were mixed views on the extended track process, with some people indicating the process allowed for useful discussions between prosecutions and defence, and other people saying the process created administrative burdens without the requisite benefits. 3.4.2 Purpose and benefits of case tracks Participants in Tauranga generally thought the purpose of the different tracks was to progress cases through the court system more efficiently, although there seemed to be some confusion as to how the different tracks assisted with this. Of those participants who commented on whether the different tracks were useful, most felt that they were not. Two court staff members thought there were some advantages while another said that it was no different from their previous processes. One defence counsel thought the purpose was to deal with matters efficiently and quickly: It’s to put defended matters that can never be anything but defended cases straight on to defended hearings. Everything else that could be negotiable should go through a negotiation process. Another defence lawyer indicated that the tracks were only useful where counsel did not have a good relationship with the Police, “I think, if you have got an ongoing working relationship and rapport between Police, prosecutors and counsel, most of those sort of discussions can be dealt with full and frankly on a registrar’s appearance”. Another defence lawyer said they did not think the different tracks were useful but that all summary cases should be on the same track. There was also a difference of opinion on whether the cases currently included were on the right tracks, and whether cases currently excluded could benefit from the case tracks approach; one common theme was that domestic violence matters could be included. 3.4.3 Simple track Nine cases went down the simple track; the majority were summary cases (66 percent), with three being electable. Table 24: Tauranga: number of cases on simple track by month Simple track Month Electable Summary Total July/August 0 2 2 August/September 0 3 3 September/October 1 0 1 October/November 1 1 2 November/December 1 0 1 December/January 0 0 0 Total 3 6 9 There were mixed views on the simple track process – some people did not think it had changed much from the previous process, while others indicated that it was working well. Two disadvantages identified were that there is less opportunity for discussion and negotiation between the prosecution and defence, and allocating fixture time is still an issue. 53 Two defence lawyers indicated the simple track was working well in Tauranga, and that the only disadvantage was less opportunity for discussion and negotiation with the prosecution. Defended hearing All nine simple track cases had a defended hearing during the six-month period. Two-thirds of these had their defended hearing adjourned to another hearing date out of the six-month period (six cases) and the remaining three cases were disposed in the timeframe. Table 25: Tauranga defended hearing outcomes for simple track cases Tauranga: Defended hearing outcomes for the summary cases (simple track cases) Disposal type Number of cases Guilty plea 1 Withdrawn by leave 2 Evidential guilty 0 Evidential dismissed 0 Guilty plea / charge(s) withdrawn by leave 0 Another defended hearing was needed 6 Total 9 A court staff member said they thought the simple track worked well, and that the only negative aspect was missing the status hearing step, which resulted in cases falling over at hearing. They said this was because when you go down the simple track and allocate a defended hearing time, date, and time: if you’ve got the person that’s come in an EBA [excess breath alcohol] and it goes down that simple track, you give them an hour, or an hour and a half for their hearing. If they turn up on the day and change their plea in the morning, that’s an hour, hour and a half wasted…allocating fixture time is still a no win situation - we’re setting down 13 hours and some days those 13 hours are going to go ahead and some days you’re going to be out by 11 o’clock. Because of the low numbers of cases that went to fixture over the review period it is hard to tell whether cases are falling over at fixture, as only three cases were disposed prior to a judicial decision after evidence was heard. A judicial officer could discern no benefits resulting from the simple track: …there could possibly be a saving of a week or two from plea to fixture for cases on the fast track, but it’s very hard to separate signal from noise. 3.4.4 Extended track There were 198 cases that went down the extended track. Forty-nine percent were electable (97 cases), with the remainder being summary. 54 Table 26: Tauranga: number of extended track cases by month Extended track Month Electable Summary Total July/August 21 8 29 August/September 29 22 51 September/October 21 18 39 October/November 12 31 43 November/December 12 19 31 December/January 2 3 5 Total 97 101 198 There were mixed views on the extended track process, with some people indicating the process allowed for useful discussions between prosecutions and defence, and other people saying the process had created administrative burdens without the requisite benefits. A Police prosecutor said that an advantage of the extended track was that it forced defence counsel into talking to the prosecutor. However this person also said they had a problem with the extended track due to the difficulties with getting lawyers to attend meetings. 3.5 Case Management Memorandums 3.5.1 Key findings: • • • • • • • • • • • • 198 cases had CMMs issued, of which 180 were filed in the six-month period. Of the 180 CMMs filed, 56 percent were completed by counsel and Police, or had counsel involvement in their completion (101 CMMs). Most participants at Tauranga understood the purpose of the CMM, but most also felt this purpose was being achieved prior to the pilot, and indicated that it was a lot of work for little or no benefit. There were mixed responses as to whether the timeframe was sufficient, with those in different roles expressing different preferences. Participants commented there would be benefit in having the defendant present at the CMM meeting. The CMM process was considered resource intensive for Police, courts and counsel. Participants commented on the perceived lack of the use of the CMM in court at the status hearing. The average time taken for the CMMs to be filed was 18 days (two weeks and four days). Of the CMMs, 73 percent were filed in the timeframe (131 CMMs). The amount of the CMM completed varied. Counsel in Tauranga seemed not as inclined as those in Manukau to indicate an intimated plea or request a sentence indication. Of the CMMs analysed, 16 percent (24 CMMs) answered yes as to whether they would like a sentence indication. A sample of 145 CMMs were analysed – 96 noted they needed a status hearing (66 percent). The main reason given for going to status hearing was because there had been no contact from counsel and the CMM had not been completed (54 percent, 52 CMMs). Of the CMMs analysed, 59 identified what was in issue. The main reason identified was that an element of the actus reus was in dispute or they denied the charge. 3.5.2 Purpose and usefulness of the CMM CMMs were issued in 198 cases, of which 180 were filed in the six-month period, the remaining cases having CMMs filed outside the review. Of the 180 CMMs filed, 56 percent were completed by counsel and Police, or had counsel involvement in their completion (101 CMMs). 55 Most participants at Tauranga understood the purpose of the CMM, but felt this purpose was being achieved prior to the pilot, and indicated that it was a lot of work for little or no benefit. Some participants also indicated there was an issue with getting counsel to fully participate, which diminished potential benefits from the CMM process. A court staff member understood the purpose of the CMM was to get the parties together at an earlier occasion and discuss the actual aspects of the case, “whether it proceeds as a fixture or sentencing indication or whatever the options are”. This person also said that their court ”did fine without it” and that they did not see the CMM as useful “because we’re still getting defendants pleading guilty on the day of their fixture…it hasn’t eliminated any of the defendant behaviour that we’ve experienced before”. A defence lawyer said the purpose of the CMM was to identify the core issues. This person viewed the memorandum as part of the meeting process, and considered the whole process was good. An LSA staff member said the purpose of the CMM was to define issues, such as what the Police were saying and that the defendant understood, and identifying certain legal issues. A member of the judiciary said that the CMM was only useful for people who did not think about things in advance before, “there are certainly one or two in Tauranga who would benefit from a more thoughtful approach to it, but for at least 90 percent of the criminal work that we do, no discernible difference. It was already being done”. The majority of participants stated that they always used the CMM for extended track cases. Participants commented that it appeared that CMMs were completed because it was a directive or a requirement for payment, rather than because they viewed it as useful. A few noted that initially compliance by counsel was low, but this situation had improved by the time of the interview. Anecdotally, Police have indicated that counsel are now completing more CMMs than at the time of the review. The majority of people who commented on whether cases excluded from the CMM process would benefit from out-of-court discussions thought the CMM would be useful for other cases, including domestic violence cases and cases brought by other prosecuting agencies, such as WINZ. 3.5.3 CMM meetings A defence lawyer said that the purpose of the CMM was to record all the issues on paper for the Judge to view prior to the status hearing. This person said that the CMM might be useful, but noted that things can change by that point, “you can go back to your client and they’re not happy with what agreement’s been reached”. This person said “you really need to be able to talk with your client when you’re negotiating”, and in the past they would have a conversation with the prosecutor over the phone then go back to their client to see if they could get a plea. Another defence lawyer said that: if you’re in Court, and the matter’s in the judge’s list and a not guilty plea is entered and it goes to a status hearing, the prosecutor there isn’t able to allocate a time for a CMM meeting... that’s just an extra step that’s required for us to proactively contact the Police to organise the CMM meeting, and often you’re so busy that that just falls by the wayside – we do end up missing a CMM meeting it’s usually because of that...in our office we’re trying to remedy that by having a list of available times and getting our PA’s involved to constantly proactively email the police if we enter a not guilty plea on something. 56 3.5.4 Resources and use of the CMM One member of court staff explained how many more steps were involved in completing the CMM compared with the previous process, but felt that not much of the CMM was used anyway, “nine times out of 10 there’s only two areas on the form that are filled out”. Some court staff members also noted the introduction of the CMM process had negatively impacted on stakeholder relationships. A lawyer said a disadvantage was that the extended track requires more time from counsel, and having to participate in the meeting was often hard to find time for. One Police prosecutor said that use of the CMM, from their perspective and from information from both prosecutors and defence counsel, was “a waste of time” in Tauranga. This person said they did not get good “buy in” from the judges and: once defence counsel saw that the judges weren’t utilising the Memorandum [CMM], then their view was, well why are we bothering to complete it…we lost what little support we did have, we lost as soon as they became aware that the judges weren’t taking too much notice of what was written on those forms. One prosecutor said that when the pilot first started they chased the solicitors up, but this added too much to their workload, ”I had to stop and they had to come to me...then it all stopped and a lot of memorandums were getting filed incompleted”. However this person said that when the Law Commission and Ministry of Justice advised solicitors that if they did not sign it, they would not get any money for the case, they all started signing them, “but they were just signing them for the sake of signing them and they still are – there was no great involvement as far as discussion goes between the Police and defence”. …this is where you might get a bit of hostility or objection from counsel – the extra effort required is not really compensated for, because you have to now go to a meeting…we have got to put ourselves out and arrange meetings around all other things, to go to something which may or may not be beneficial. One other lawyer said that for most of the status hearings they had lately a CMM document had not been done, but that had not necessarily affected the outcome of the status hearing, ”it just means we get paid significantly less”. A defence lawyer said the early disclosure and the CMM meeting prior to the status hearing was very useful, ‘any opportunity you can get to focus on the merits of the case with the prosecutor are generally very productive”. They said that prior to the pilot such meetings either did not take place or were in the form of a very quick conversation at a status hearing in court. 3.5.5 Filing time for CMMs The testing required the CMM to be filed with the court prior to the scheduled status hearing. The Police Prosecution Service was responsible for ensuring that the completed CMM was returned to court by the due date, which is three weeks from when the CMM is issued to counsel or a maximum of three weeks after the not guilty plea is entered. There was a mixed response in terms of whether the timeframe was sufficient, with different preferences expressed by those in different roles. A Police prosecutor said they had difficulties in meeting the timeframes, as initially there were some teething problems, and then later it got busier and became more difficult to get the information back from the court staff. One member of Police said they were aware there were strict timelines to be complied with, which puts pressure on counsel and on the court system, but they could not see the timeline as being a great advantage. Two defence lawyers said they always used the CMM, although one 57 considered the three week timeframe was fine while another said it was ”too difficult”. This person thought that changing the timeframe to four or five weeks would be useful. Another defence lawyer said that one difficulty, especially with being in court every day, was to schedule time to ”jump out to something else at the Police station down the road”. It’s a bit restrictive. Three weeks is too difficult. Seems to be a black and white rule for the programme and it’s difficult. We’re under extreme pressure here – it’s a very small defence bar and the caseload in this court is huge. A defence lawyer said that “where the CMM is available” they would normally go down the extended track,”and then I would tend to do all the CMMs that have been arranged for my cases”. However this person also said that there had been times over Christmas where the dates for a CMM meeting had not been available and therefore they missed having one, “as long as it doesn’t come back on the defendant I am not really overly concerned”. Another defence lawyer said that the timeframe for the CMM works well, but that it puts an extra onus on defence counsel, especially in legally aided cases. This person, who acknowledged that some of the issue was time management, said there may be some hostility because ”if you have missed one meeting then you have missed the whole thing. So you are pretty much tied to it”. The average time taken for the CMMs to be filed was 18 days (two weeks and four days). Of the CMMs, 73 percent (131) were filed within the timeframe. Time taken for the completion of the CMM was: • 15 days (2 weeks 1 day) in July/August • 12 days (1 week and 5 days) in August/September • 15 days (2 weeks and 1 day) in September/October • 20 days (2 weeks and 6 days) in October/November • 18 days (2 weeks and 4 days) in November/December • 24 days (3 weeks and 3 days) in December/January. Figure 16: Tauranga change in CMMs issued and received 60 Number 50 40 CMM Issued 30 CMM Received 20 10 ob O er ct ob er /N ov em No be ve r m be r/D ec em De be r ce m be r/J an ua ry be r /O ct Se pt em ep te m t/S Au gu s Ju ly/ Au gu st be r 0 Months The graph above shows the time over testing where CMMs were issued and received with the highest number issued in October/November. 58 3.5.6 Analysis of the content of CMMs A sample of 145 CMMs which were filed prior to 14 January 2009 was analysed (81 percent of all the CMMs filed). The amount of the CMM completed varied. One prosecutor said they thought the CMM was “long winded” and that solicitors were signing it off for the sake of signing it off: I think they’d already made their minds up prior to the meetings – 99 percent of them would come in and just say, ’Oh no, we are going to plead not guilty’, and if you want to discuss the case with them they say, ’Well look, it’s not really worth it, we just want to plead not guilty’. That happened quite often. Counsel in Tauranga seemed not as inclined as those in Manukau to indicate an intimated plea or request a sentence indication. Of the CMMs analysed, 16 percent (24 CMMs) answered yes to whether they would like a sentence indication. For example, a defence counsel noted concern at the potential that at some stage the defence could be held to account for what has occurred at a CMM meeting, “especially if their defence changes at some stage or something in the defence doesn’t comply with what was discussed at the CMM”. This person said that could cause an injustice in that it would put blame on the defendant for something which could be outside the defendant’s control. However they considered that, as long as nothing in the CMM can be used against the defence in subsequent hearings: I think there will be full and frank discussion. But it will only take one occasion where something that occurred in CMM is used against the defence, that I think lawyers will start claming up and then you are not going to have any reason to have them, so there is an element of risk there I think. Requested a status hearing Of the 145 CMMs, 96 noted they needed a status hearing (66 percent). The main reason given for going to status hearing was because there had been no contact from counsel and the CMM had not been completed (54 percent, 52 CMMs). The reason identified in 23 CMMs was a legal issue for judicial consideration at a status hearing. The other reasons given are identified in the table below: Table 27: Tauranga: reasons for requesting status hearing Reasons for requesting status hearing identified on the CMMs Sentence indication 6 No contact from counsel 52 Additional disclosure 9 Not identified 2 Diversion 2 Legal discussion 23 Take instructions 2 Total 96 A summary of the CMM analysis is included in a diagram on page 60. 59 Figure 17: Tauranga summary of CMM analysis Tauranga Summary of CMM Analysis 16.5% Requested a Sentence Indication (24 CMMs) Of the 24 CMMs requesting a Sentence Indication 58% (14) resulted in a change of plea to one or more charges at a Status Hearing or subsequent List appearance 96 Requested a Status Hearing 66% 91% 81% CMMs Issued CMMs Filed 180 CMMs Analysed 145 6% 198 Of the 180 filed - 56% were completed by Counsel - 73% were filed within the required timeframe (3 weeks from date issued) 25% of the CMMs identified changes in plea or charges 8% had both charges withdrawn/amended and an intimated guily plea entered 9% Identified Intimated Guilty Pleas to one or more charges 8% Identified Charges to be amended / Withdrawn or were to be withdrawn in full 28% 9 not identified either way 41 Did not request a status hearing 60 What was in issue? Of the CMMs analysed, 59 identified what was in issue. The main reason identified was that an element of the actus reus was in dispute or they denied the charge. The other reasons are identified below: Table 28: what was in issue as identified on CMMs Issue Total "Everything is in issue" 2 "Reasonableness" of Act 1 "Recklessness" of Act 1 Bill of Rights Act 1990 1 Compulsion 1 Credibility of Police witness 1 Defence of another 1 Defence 2 Defence of property 1 Dispute charge 1 Dispute of facts 4 Identity 1 Mens rea 8 Not known 1 Process 1 S66 Summary Proceedings Act 1957 1 Self defence 4 Sufficient purpose 1 Actus reus /denies charge 26 Total 59 Scheduling the defended hearing There were only nine CMMs (six cases) that included identification of either suitable or unsuitable dates for the defended hearing. However, no parties had identified that they had contacted the registrar to arrange a date. Cases going to defended hearing Of the CMMs that were likely to go on to defended hearing, 12 CMMs contained consent to either a further custodial remand until defended hearing or continuation of the conditions of bail until the defended hearing date. At the time of the review, none of the CMMs had gone to a defended hearing. Charge discussions Charge discussions at the CMM meeting resulted in: • 25% of the CMMs identifying changes in plea or charges • 8% indicating both charges withdrawn/amended and an intimated guilty plea • 9% identifying intimated guilty pleas to one or more charges • 8% identifying charges to be amended /withdrawn or to be withdrawn in full. 61 3.6 Status hearings and defended hearings 3.6.1 Key findings: • Of the 198 cases going down the extended track, 153 were scheduled for a status hearing during the six-month test period. • The majority of cases that went to status hearing (52 percent, 79 cases) were adjourned to another appearance (judge’s list, status hearing or defended fixture). • All 12 cases adjourned to a defended hearing had a hearing during the review period, with 75 percent disposed at a defended hearing (nine cases). • One case was dismissed at defended hearing after evidence was heard and two were found guilty. • One case was adjourned from a defended hearing to a sentencing list, which was disposed at the list appearance by way of guilty plea. • Because of the low numbers of cases that required a further hearing it is too early to draw any meaningful conclusion on how the CMM is effective in disposing of cases at a defended hearing. 3.6.2 Outcomes Of the 198 cases going down the extended track, 153 were scheduled for a status hearing during the sixmonth test period. Of those, the majority (52 percent, 79 cases) were adjourned to another appearance (judge’s list, status hearing or defended fixture). The remaining 48 percent of cases were disposed of by way of guilty plea, withdrawn by leave, or a combination of guilty plea with charges withdrawn or amended. Comparing the percentage of disposals at status hearing of cases in testing with the overall summary workload, cases in testing had a lower rate of disposal at 48 percent than those overall (59 percent). The table below shows this breakdown: Table 29: Tauranga: extended track status hearing outcomes Tauranga: Extended track status hearing outcomes Guilty plea/charges withdrawn or amended 18 Guilty plea (conviction and sentence or discharged at status hearing) 39 Withdrawn by leave 17 Adjourned to defended fixture 12 Adjourned to another hearing (outside of period) 67 Total 153 3.6.3 Use of the CMM at status hearing A member of the judiciary said they did not really use the CMM, “the only time we really have any contact with it is at status hearings, and that’s all about talking to counsel and the client. It’s not about what’s written on a piece of paper, it’s about expectations and how realistic the expectations are”. This judicial officer said that they ‘glance’ at the CMM to see what is at issue but that it is really of limited benefit: from my point of view that information is obtained in a dialogue that lasts a minute or something, if that, probably 30 seconds in most cases…the fact they’ve written it on a piece of paper tells me nothing about whether or not the client’s got a handle on what’s ultimately going to happen with the charges they face. This judicial officer said that it was one thing to fill in a piece of paper but another thing entirely for a client to stand in the court room and face a judge. 62 A member of the judiciary said that it was hard to tell whether the cases included were on the right track, “the answer’s got to be in changes of plea at a hearing”. However this person noted that even then it is hard to tell ”the signal from the noise” as you get changes of plea for various reasons, and also witnesses who do not turn up for the prosecution. 3.6.4 Defended hearing All 12 cases adjourned to a defended hearing had a hearing during the review period with 75 percent disposed at a defended hearing (nine cases). Of these the majority were disposed by change in plea, some with charges withdrawn. Only one case was dismissed after evidence was heard and one case was proved guilty (found guilty after evidence was heard). The remaining three cases were adjourned to a defended hearing, status hearing or sentencing list. The one case that was adjourned to a sentencing list was disposed by way of guilty plea. Table 30: Tauranga extended track defended hearing outcomes Tauranga: extended track defended hearing outcomes Guilty plea/charges withdrawn or amended 3 Guilty plea 3 Evidentially dismissed 1 Proved guilty 1 Withdrawn by leave 1 Adjourned to defended hearing 1 Adjourned to status hearing 1 Adjourned to a sentencing list 1 Total 12 Because of the low number of cases that required a further hearing it is too early to draw any meaningful conclusion on how the CMM is effective in disposing of cases at a defended hearing. 63 Part E 1. Legal aid payment 1.1 Key findings: • • • • Participants felt that the changes to the process were not communicated clearly, including to Legal Services Agency staff. There is a perception that defence counsel will receive legal aid payments regardless of whether they follow the process. In some circumstances, following the proper process may not be advantageous to the defendant, but not to do so may result in financial penalty for defence counsel. Consideration should be given to notifying relevant support staff of process changes (ie, PAs drafting claims for legal aid). 1.2 Summary At both test sites many interview participants felt unable to answer questions relating to legal aid, some because they were not directly involved in relevant processes and others because they did not understand the new processes. The Legal Services Agency (LSA) was able to provide clarification to defence counsel after testing had started on the purpose of the varied payment and what that payment covered. This was done via emails and letters from the agency to all local counsel at both test sites. In addition, LSA was involved in a meeting held by local counsel in Tauranga to assist with clarification of the step payment for the simplification project testing. Of those able to answer the interview questions, most were confused over the process for payment from LSA, and also the amount of the payment. Respondents had conflicting views as to the appropriateness of the payment: some felt that payments should not be made unless the proper process was followed, while others felt that circumstances sometimes prevented the proper process from being followed, and it was unfair to penalise lawyers for this. LSA indicated that changes to payments were not clear to either LSA staff or counsel, consequently (after Christmas) LSA developed material to assist both parties with claims. Participant responses indicated that the assignment of legal aid has not been affected by the new processes. 1.3 Tauranga 1.3.1 Appropriateness of payment Two defence lawyers indicated they did not have an issue with the changes to the payment, but did not know how much the new payment was. 64 A defence lawyer gave an example of where the CMM process could not be followed which resulted in the LSA payment not being made. The lawyer said that when a status hearing was brought forward to combine the hearing of different charges it resulted in no time to have a CMM meeting. The lawyer commented that ”the LSA should have discretion if for some reason a CMM meeting can’t take place for us to be paid”. Another disadvantage, which the individual indicated was very significant, was that “if we go down a status hearing procedure now, and are sending memo uncompleted, then we lose out in terms of funding from LSA”. A Police prosecutor felt that legal aid payments should be linked to compliance by lawyers, and this was not necessarily happening. This person said that lawyers did not turn up to about 60 percent of their scheduled meetings: …and it wasn’t until the Legal Services Agency said well, if you don’t file the memorandum and don’t comply you won’t get your $450. So what happened then was some practitioners started filing in group lots their case file memorandum, and calling [the Police prosecutors], wanting us to just administratively rubber stamp the CMM and whack it through so they could get paid. This person said they tried to contact some of the lawyers involved on numerous occasions, “I left messages with their clerks to get back to me. No-one ever did. No-one was interested. So people didn’t attend the interviews… but since Legal Services decreed that you don’t get paid, I know one practitioner that wanted to file a group of about 10 memorandums that were months and months old”. Another member of Police also noted that there were “threats from legal services that lawyers wouldn’t get paid their legal aid but…there was no consequence to them not completing it”. 1.3.2 Communication and clarity of changes A defence lawyer noted there had been a big focus on legal aid, ”there was a meeting in December last year where the Law Commission and Justice people came up from Wellington, and there was a Legal Services representative there as well, and the position that they portrayed and what subsequently happened afterwards were at odds with each other”. Another defence lawyer said they did not know how the new processes worked, “I don’t know about anybody else but I am still a little bit confused as to how charges are meant to be made for each of these processes. I mean when you do or do not go through to a status hearing”. This person understood that if the CMM was completed, and they continued on to the status hearing, they would receive a one-off payment of $450. However they said they were unsure of what happens afterwards – ”like if a defendant changes plea at the status hearing, whether you still only get $450 or whether there is a sentencing fee put on there as well, or, because you are making an application of status hearing…I am not overly confident that I am actually billing it correctly”. It's a bit sort of, fuzzy, as to what we can or can't claim for, which brings in the fact that we feel there is an extra process which has put added burden on counsel – like having to go to a meeting and whether there is any financial benefit in that. One defence lawyer said that, if there was one thing they could change about the project, it would be to “not get stung so heavily by the LSA if you miss it”. This person said that there are sometimes genuine reasons for not complying or not filling out a CMM: it’s sometimes reasons beyond your control…that causes me the biggest sort of grievance really, to know that you’re losing money effectively because of silly reasons, like it’s easier for someone to come from another place at a sooner date, which effectively speeds everything up anyway…but as a result you lose out on money. 65 Another defence lawyer indicated that the changes were not communicated well, although they were aware of the additional payment for a guilty plea. A staff member at LSA said the new process initially was not clear to both LSA staff and defence counsel. This person said that when it became evident that it was not clear, another LSA staff member took it upon themselves to send a memo with a diagram to counsel showing what could be claimed in the different tracks. This person said that the majority of lawyers are now advising whether cases are in the pilot, and if so, what track they are on. However it was noted that it took six months to get to this stage. It was also noted that it was important for PA’s to receive such information as they often write up invoices for lawyers to sign off. 1.3.3 Assignment of legal aid A defence lawyer said that the new processes had not affected the way legal aid is assigned; a court staff member also said they could not see any difference. The assignments get processed in the usual way to the relevant person regardless of whether it’s on the extended track or not. If it’s on the simplification project track it doesn’t make any difference. An LSA staff member said there had been no effect on the assignment of legal aid, although there had been pressure to instantly notify whether legal aid had been granted. This individual noted that if timeframes were extended for CMMs to be filed it would take pressure off stakeholders. In respect of timeliness, the LSA staff member said they have a 24 hour turnaround. For the majority of the time, urgent applications are dealt with straight away, and the others will either be processed on the day received, or the next day. It was also noted that LSA accommodates urgent applications and that applications involved in the pilot were given priority. 1.4 Manukau 1.4.1 Appropriateness of payment A court staff member said they did not think the new process affected the way legal aid is assigned, but thought that it should. Another court staff member thought the pilot had raised issues around legal aid: “there’s a whole separate lot of issues that were brought out by this…around the competence of the lawyers doing it, and lawyers actually performing the duties they’re supposed to, and the contract that LSA has with the providers”. One defence lawyer felt the $450 payment was inadequate, depending on how much they had to do for their client. This person said they were not sure ”how they quantify it” and that ”if you work out your initial appearance with your client and get instructions from them, read the file on that same day, then put in an appearance and then go see the interview, talk about the file, get back to your client, and then go to the status hearing…It’s quite a lot of work for that amount of money”. A Police prosecutor said that a small minority of counsel have never participated properly in the pilot, and some counsel have said “I don’t have to do it, I’m gonna get paid anyway”. Another prosecutor said that a main issue from the start was the engagement of defence counsel, ”I think there’s still a problem with regard to how the whole system should be built with regard to legal aid, and it fits in to their contractual obligations”. 66 1.4.2 Communication and clarity of changes A court staff member said that if things could be done differently LSA should provide more input at the beginning, ”they seemed to say that everything was happening but obviously it wasn’t and they got very defensive right from the outset. Somehow that needs to be changed”. A meeting held to discuss issues with LSA was not successful. A LSA staff member said the process was not as clear as it could be, and it was not well understood by staff or legal counsel. This person also mentioned the flow chart developed by an LSA staff member, ”it was like ‘Claiming for Dummies’ – it was fantastic, so we actually sent that out to counsel who asked for it, and hopefully that will make it much more easier for them to claim. And all the staff have got one too so they can make sure the payment is right”. A defence lawyer’s response indicated that they were unclear on the amount of the payments made; a Police prosecutor also incorrectly described the payment process. 1.4.3 Assignment of legal aid One court staff member said they were not sure whether the new processes had affected the timeliness of legal aid but “they’re still slow”. However another court staff member said there had not been any changes to the timeliness of legal aid assignment and ”we have always had that same day type legal aid assigning”. An LSA staff member said they have a same day turnaround at the Manukau court, ”that’s why we have two staff in here, so the expectation is that we grant aid here and now, so yeah it hasn’t changed”. A member of the judiciary thought there was more concentration on increased performance by Legal Services Agency, ”we get less delay on account of people not having lawyers assigned, so that’s improved”. 2. Implementation in sites 2.1 Key findings: • • • • • • • • • The process for LSA payments needed to be clarified to counsel. Momentum needed to be maintained for the project. New processes are liable to change, particularly to suit local circumstances – flexibility in the process design is necessary to encompass such changes. More comprehensive consultation needed to be undertaken with all stakeholders prior to the implementation of the pilot. Increased consultation and two-way communication would have assisted in getting people on board from the outset. Communication should be targeted to include all relevant staff and stakeholders, as not all key contacts disseminate information. Feedback should be provided to participants on how the pilot is working (or not) throughout the duration of the pilot. Feedback should also be provided on whether those involved are correctly following the changed processes. A face-to-face debrief would be welcomed by stakeholders. 67 2.2 Changes through the duration of the six months There were different views at both sites regarding the implementation and the operation of testing, although participants at both sites indicated they would have liked to receive more concise and practical information. Participants at both sites also felt that there should have been more consultation with those involved prior to implementation. Participants at Manukau had different views on whether they felt prepared when testing commenced, with some indicating they expected to learn as they went, whereas in Tauranga it was felt that participants were not sufficiently aware of the pilot and consequently did not understand the process changes. 2.2.1 Tauranga Four Tauranga respondents said there was no change to the way the process has been conducted over time. One court staff member said the pilot had “started off with a hiss and a roar…but it waned greatly”. This person had noticed counsel “dropping off” in completing the forms which they thought was because “generally they [counsel] were thinking what's the point, and they’re extremely busy, and having to fit in this extra meeting…I think they were kind of talking anyway, but not on a specific time or date”. Another court staff member said the only thing they noticed that had changed were the appointments made by the Police and counsel – ”they make an appointment now when they enter their plea at the court appearance so they actually have a firm appointment time”. An LSA staff member said that initially CMMs were not being completed in a lot of circumstances, and that lawyers did not know what they could claim for. A defence lawyer said they had spoken to someone involved and discussed a lot of the processes to get clarification as to ‘what it was all about”. 2.2.2 Manukau One court staff member said that initially they were filling out the yellow form incorrectly, and they ended up getting a different form. They also noted the CMM was initially printed out and filled in manually, but now it is printed through CMS. A different court staff member said that the CMMs were “coming in later and later”. Another court staff member said that initially they were providing the early disclosure packages first thing in the morning, which changed to mid-morning, and then late morning. They said it also changed from every day to three days a week across at the Police station. An LSA staff member said that because counsel were not sure how to bill the LSA, and did not always include information on which case track the case was going down, it was taking the LSA longer to process the payments. This person said “it’s not just as simple as getting an invoice and paying it”. The person commented that when an invoice is received the LSA need to make sure it is going down one of the tracks, get confirmation and if the track is not identified by counsel they may need to contact counsel, “there are some counsel who are fantastic and put down what track…but they’re very few”. This person advised this has not changed much since the pilot was first implemented. A prosecutor said they had done things to try and simplify matters. This person said that initially the court was to provide a room for the Police to meet with counsel, but that they dispensed with that early on: We’ve done certain things to try and simplify matters...We’d arrange to meet counsel in times that suited them, if they were in a break. Let’s say they had a defended hearing and it fell over, they’d give us a call, bring the meeting forward, so we’d try and fit in. So we didn’t always structure it as it was meant to be structured, but I think that was for the better. 68 Another participant considered the process had been ‘fine tuned’ over time, but noted this was expected of a new process. A defence lawyer indicated the pilot had changed their communication with Police. Three participants felt that nothing had changed. 2.3 Communication and materials for implementation 2.3.1 Tauranga Most participants had read the material provided at the launch of the pilot but many could not remember what this covered, or felt there was too much detailed background information and not enough practical, day-to-day information. Both LSA and lawyers indicated that the changes had not been well communicated to them as they did not understand the new process, even two to three months after the pilot had commenced. It was suggested that face-to-face communication might have improved this, however a number of face-to-face events were held, at which very few defence counsel were present. It was also implied that communication from project team leaders was directed at key contacts and managers, and not necessarily disseminated to all relevant staff. Possibly as a consequence of this, there were a number of people who had not been invited to the launch or meetings. Suggestions for improving the implementation of potential future pilots included that more consultation should be held with those working with the relevant processes on a day-to-day basis, and that communication should be improved. It was suggested that such measures would assist in bringing counsel on board and preventing issues such as those relating to legal aid. Launch and materials Three participants, including a court staff member, an LSA staff member, and a defence lawyer attended the launch and initial meeting, and also the follow-up meeting. However many other participants either could not attend all the events, or were unaware of them. An LSA staff member and two Police prosecutors also noted that not many lawyers attended the launch or the follow-up meeting. Two prosecutors thought this was because lawyers did not know about it: …at the launch, there was only probably two or three lawyers there. The majority didn’t come and even at the meeting in November there were only three or four lawyers at that as well. So there wasn’t a great deal of interest in it and even today… one solicitor spoke to me about two weeks ago and he still didn’t know anything about it, he hasn’t even been involved in a meeting. So I don’t think they were given enough information, right from the very start. One court staff member, who set up the process in Tauranga, said they had not attended the launch or initial meeting as they were not invited. They said they had ”probably” read the material provided, but could not recall the details. Another court staff member said they had not attended the launch or meetings, but had read the material supplied, although they also could not recall whether this was useful or not. One court staff member had read the material supplied regarding the pilot and said that it was useful and the level of detail was appropriate. However this person also noted that the initial material was “bulky”, and said that “sometimes the bigger the document the less it’s going to get absorbed and read”, so a summary may have been useful. The material gave good background, set it out, what was the intention, how it was going to work...I thought it was good. 69 An LSA staff member had read the material supplied and said the information was useful, but that it did not explain how the process would work on a day-to-day basis. This person said that two to three months down the track they still did not understand how things should be happening, and said it was the same for lawyers. This person said that the level of detail was not appropriate, and it would have been better to have a step-by-step breakdown of the new process, and the reasoning behind each step. One defence lawyer said that they couldn’t attend that launch, initial or follow up meetings due to work commitments. This person said they had read the material supplied, but would have preferred to have attended the meetings and had the opportunity to ask questions. Another defence lawyer read the information supplied regarding the pilot, which they said was useful. One Police prosecutor said they had attended the launch and initial meeting, but not the follow-up meeting, as another prosecutor had attended. This individual had also read the material supplied, but could not recall what was in it, ”I do recall we got the materials at short notice and I looked at it and it didn’t make a lot of sense”. This person said that they would prefer abbreviated material, identifying the main points and potentially referring to a website for more detail. Another Police prosecutor said they had not attended the follow-up meeting, but they had attended the launch and initial meeting, and also participated in a number of phone conferences, “we didn’t have a huge number of our defence counsel turn up, but the meetings, particularly the first one, was beneficial and quite clear, and it was obvious what was trying to be achieved”. This person had also read the material provided. One other prosecutor had not attended any events but had read the material provided, which they said contained appropriate detail and “gave an insight as to what the pilot was all about”. Another prosecutor said they had attended the launch and follow-up meeting but had not been invited to the initial meeting. This person had read the material supplied and said it was ‘okay’. Another prosecutor had not attended the launch or meetings, but had read the material which they thought was useful, “it’s one of those things that there’s so much to digest, like 57-odd 58-odd pages, but it’s a good reference manual that’s for sure”. A member of the judiciary said they had attended the launch and initial meeting, but not the follow-up meeting as they were not aware of it. They had read the material supplied regarding the pilot, but could not remember whether it was useful or not. Preparedness and communication One court staff member said they felt prepared when the testing commenced. Another court staff member said that, despite not attending the launch or initial meeting, they felt prepared when the testing commenced. This person said it was about putting the pilot into action and seeing how it worked. Well like anything new, it’s a case of feeling your way isn’t it, putting it into action and seeing how it’s going to work, how you’re going to develop it…I've had no complaints about what's happening. Another court staff member, who had not attended the launch or meetings, said they felt prepared when testing commenced, “but I’ve had 20 years in the department and I just sort of rock on up…I kind of learn better that way anyway. But it’s nice to have a general idea of what you’re walking into”. Two court staff members said they thought that email was the best means of communication as it goes out to the people who need to see it. One of these people noted that the intranet does not always work as people do not always look for something to read on the intranet, “if it comes personalised to individuals then you know it affects you and that you need to read the material, rather than just saying there’s an update on the intranet, which makes it seem less important”. 70 A staff member from LSA said they did not feel prepared when the testing started. This person said they had required additional advice relating to the payment process, which they sought from the LSA head office. This person said that it had been difficult to get clarity on the issues, which was frustrating. They thought that communication should be a combination of teleconferences and a seminar, and that the frequency should be ‘as-and-when’. They said that face-to-face communication was important as it provided the opportunity to ask questions. A defence lawyer said that having attended the initial meeting, and then reading the materials which were available from the meeting, they felt prepared when testing commenced. One defence lawyer said that they preferred face-to-face communication, as it provides an effective forum to talk or discuss it, “but email is good as well”. A Police prosecutor said they felt prepared when testing commenced as the Police involvement and administrative processes were relatively straightforward, “We didn’t need to know the theoretical background of how it's all going to work in the big picture. We are process people and we knew enough to do the process”. Another Police prosecutor said they felt prepared as the details of the pilot had been quite clearly spelled out in the initial meeting. Another Police prosecutor said: …I think we possibly underestimated how much time it would take to complete all the CMM forms, you’ve got to have a dedicated person…we possibly underestimated that versus the advantages of doing the CMM, the advantages versus disadvantages…and I still can't see a win to at this stage. One prosecutor said they preferred emails for communication, another preferred meetings, while another said that occasional face-to-face face discussions would be more appropriate given there are only two pilots operating. They said they were also aware that there had been a number of ‘compulsory’ group phone calls made, “and I didn't get a totally positive impression from my colleagues who have attended those”. One judicial officer said the meetings and reading material had been good, but that “it’s good to have somebody actually sit down and talk with you, just to make sure that you’ve got the right slant on it”. While another indicated: I still haven’t had anybody articulate to me exactly what measurable outcome we’re going to get from the pilot, what was the aim in terms of measurable outcomes, how are those outcomes to be accurately measured, and, in the context of running it in [the court], is it possible to separate the signal from the noise? 2.4 Support for the test Three court staff members said the only support they required was extra resourcing; one noted they now had an extra person to assist with the project. Another court staff member said that for general information email was fine, but if it was something like instructions on changes it was best to have oneto-one discussions. This person noted that emails can often be interpreted in more than one way, which meant people doing things differently, ”and then the axe falls on us because we aren’t doing something”. This person also said they were involved in running the pilot, but felt they were not being communicated with, ”I’m not sure whether I’ve been party to everything”. This person said they also did not get any confirmation of faxes sent to national office. 71 I just feel I'm the person who’s doing all the work at the bottom and I'm not sure I've been party to everything…I don’t know if there’s stuff being sent out or anything like that, that I don’t know, how do you know that? A court staff member said that support had come from an extra staff member, which they had only just got at the time of the interview, “And we said that right at the start, we can’t do this, we’re already overloaded, but there was no resourcing, it was basically you are doing it and that’s it”. One court staff member said that if they had any issues or queries they called national office, who were able to answer these: [National Office Staff] were fantastic, so we talked a lot, so any issues or concerns I had, or queries I had or wasn’t clear on, I just called [them]....And I think, for all of us, it was unknown, it was new, and that’s why you have pilots, you treat them as you go along don’t you, you don’t always have it perfectly how you intend it to be…I felt really well supported at the initial part by the national office team, which was great. A defence lawyer said they had not required any additional information or support, other than clarity of the legal services payment, “once it’s up and running it pretty much takes care of itself I think”. A Police prosecutor said they had requested guidance on what to do in relation to counsel who were not attending meetings, but they had never received a satisfactory response on this issue. Two prosecutors also said that clerical support was needed, particularly to assist with file management. Another prosecutor said they had received support in the form of regular telephone conferences with their supervisor. Another prosecutor said the only additional support they needed was staff, but they were not sure this could be justified, as they thought it would be a waste of resources. One Police prosecutor said they thought it would be useful to brainstorm with a group “so that people can highlight their problems and issues and have their say, and then answers can be given to address specific problems or concerns at the time”. This person thought that would be the best way for lawyers to get involved, ”then if they miss an opportunity it is their own doing – if they get given an opportunity and don’t take it they can't criticise it can they?” This person also suggested an 0800 number be set up to answer queries. 2.5 Issues and recommendations A court staff member said there is an issue with getting all the parties involved to attend meetings, and thought that lawyers may not have had problems with payments if they had attended the launch. This person said it was important that everybody involved is at the launch, and that the launch is done at a sensible time when people can attend, “maybe do it twice so that everybody has the opportunity to attend”. Another court staff member thought there was a need to talk to the lawyers personally as “they weren’t sure after they had been to the pilot of exactly what was going to happen”. A defence lawyer said they thought the issues of Legal Services remuneration for participation in the project “could well have been handled a lot better”. This person said that email was their preferred means of communication. Another defence lawyer said it was best to hold meetings in the evenings as it was too difficult to attend during the day. I think the issue about the Legal Services remuneration for participation in the project could well have been handled a lot better, because there was an enormous amount of confusion about what was happening if you didn’t participate or you missed a meeting. An LSA staff member said that people need to know how processes are going to affect them in their dayto-day work environment, and so need more in-depth information. 72 A Police prosecutor noted there was a lack of awareness amongst stakeholders as to the purpose of the project, which they felt may have affected attendance at the launch and meetings, and buy-in more generally. This person thought the best method for communication was email, although they said they would rather have such communication passed on to them by the relevant person at their office rather than receiving a number of group emails as ”you get them and you know, you are not even sure if they apply to you”. Another Police prosecutor said they thought that more consultation needs to happen with the people on the front line, “people that actually are in the court dealing with the files”. Another prosecutor also said that more consultation was necessary with people who were dealing with relevant processes on a dayto-day basis. It’s something which the people who design it have a pie in the sky idea of how it could work, and the consultation with people who are actually dealing with it day-to-day hasn’t been adequate…or if people have been consulted on the day-to-day workings, they haven’t been listened to, they’ve said, oh you’re negative obviously and we won’t listen to you anyway…the people who are physically dealing with things on a day-to-day basis must be consulted prior to these things coming into pilots. Another prosecutor thought it would be good to have a face-to-face meeting, like a debrief, and invite the defence counsel, judges and other stakeholders to discuss the result of the pilots. A judicial officer said they were unsure whether they had fulfilled the envisaged requirements, “nobody has come back to us and said whether we’re doing it right...we’ve really just taken the initiative as we interpreted and applied it across our work in terms of trying to keep the cases moving”. This person said they had not been involved in the teleconferences or had any other contact from national office staff, “it would’ve been quite good just to have somebody come in and check that I was doing what you wanted me to do in terms of the pilot and the new process”. This judicial officer indicated they were also involved in training other judicial officers and were not sure whether they were passing on correct information. An LSA staff member said that it might be useful to have a confidential computer link between LSA and the court and Police on which issues could be recorded. They noted that LSA has a criminal register where legal aid decisions get entered on a daily/weekly basis. 73 Appendix one: qualitative analysis Simplification project – Key findings of qualitative research Contents: 01: Introduction 02: Methodology 03: Benefits & issues 04: Project purpose 05: Key aspects of the pilot 06: Disclosure 07: Differentiated caseflow management 08: Case Management Memorandum 09: Compliance 10: Legal aid 11: Scheduling 12: Impact on roles 13: Interaction with others 14: Local practices 15: Changes in perceptions & behaviour 16: Implementation & operation of testing 17: Impact on defendants 18: Impact on other processes 19: Additional issues and feedback 1 2 2 5 7 8 11 13 15 17 18 20 21 22 23 24 26 28 29 Appendix 1: Interview guide 38 01: Introduction This document outlines the key findings from the qualitative research component of the six-month review of the Criminal Procedure (Simplification) Project. As part of this project, two pilots have been conducted – one in Manukau District Court and one in Tauranga District Court. This research aimed to understand the experiences of those involved in these pilots over the past six months, and provides insights on perceptions and behaviour of stakeholders. These findings are presented in relation to specific aspects of the tested processes. Many participants also raised other unanticipated benefits and issues in response to other questions asked throughout the interview. These issues have been captured in Section 19: Additional issues and feedback. As the findings presented in this document are opinion based, they should be considered against the quantitative data collected for the six-month period. Appendix one 74 Please note: Not all research participants were asked every interview question, as some were only applicable to certain positions Not all interview questions asked were answered, as some interview participants were unable to answer the questions. This may be due to lack of direct involvement in the matter discussed, or due to misinterpretation of the interview question. 02: Methodology Targeted interviews were conducted with participants who had been involved in the testing. This information provides the Ministry of Justice with a broad understanding of their experience of the testing over the past six months. The Ministry conducted interviews with 30 participants including court staff, Police prosecutors, defence counsel, legal aid staff and judicial officers. Participants were involved from both sites - Manakau and Tauranga District Courts. Sixteen people took part in the research at Manukau 10, and 14 in Tauranga. Participants were selected to ensure a representative of each of the various roles involved was interviewed from both sites. Participants were contacted via email, and sent a copy of the information sheet and consent form. The face-to-face interviews were conducted between Tuesday 27 January and Friday 30 January, and phone interviews were conducted between Monday 2 February and Tuesday 23 February. Each interview took approximately one hour and were conducted by Ministry staff who were not involved in the project at that time and did not personally know any of the participants they interviewed. 03: Benefits & issues Summary Overall there were a number of benefits and issues identified by research participants. However there was a marked difference in views of the research participants from Tauranga compared with those in Manukau. Research participants in Tauranga largely indicated that the new process was not useful, while many of those from Manukau identified multiple benefits. Participants at both sites commented on the additional workload, however while Manukau interviewees said there was a need for additional resourcing, those from Tauranga suggested that the lack of benefits meant such resourcing could not be justified. Many participants also raised other unanticipated benefits and issues in response to other questions asked throughout the interview. These issues have been captured in Section 19: Additional issues and feedback. Tauranga Most research participants in Tauranga indicated that the pilot was not useful and had not brought about benefits, other than improvements to disclosure. Around a third of all research participants at Tauranga indicated that the pilot had increased workload and pressure on staff. Some participants also said that the pilot negatively affected working relationships and had slowed down the process. Only half of all research participants commented on any benefits of the new process. Of these, three interviewees said that the pilot had not brought about any benefits. However two interviewees indicated that the changes to disclosure were beneficial, while others said that there were also benefits relating to early discussion and resolution, time requirements for defended hearings, and guilty pleas. Less than half of all research participants commented on issues arising from the new process. The majority of those who did comment indicated that the process was not useful, despite creating extra work for those involved. One defence lawyer said that there weren’t any issues with the new process. 10 This number includes one individual who works at a National Office, but was interviewed in Manukau. Appendix one 75 “I can see the need for it to be an experiment or a test to see how it is going to work and I understand the way they are doing it… But I think a lot of us have a concern that in Tauranga things were working quite well [and the process] is actually going to have a detrimental effect rather than a beneficial effect… but I can understand it may be different in other courts, it might be actually a beneficial effect in other courts. Whether the one solution fits all is going to work is debatable” The majority of research participants in Tauranga who responded to this question (half of the all research participants in Tauranga), said that the pilot had not brought about any improvements. However two people said disclosure was an aspect that had improved; and one indicated that the liaison between defence counsel and Police had improved. It was also suggested that there had been an increase in guilty pleas, and that the pilot had raised awareness of the process. “…I can see no advantage to it whatsoever, for the time, effort put in by everyone concerned, I'm talking about judiciary, the court staff, solicitors, and prosecution, I can see no advantage to it at all, that isn’t already being coped with and dealt with quite sufficiently by a status hearing” “…the Judge is a person of authority - the defendant recognises that, and when the Judge says ‘listen, this is what may happen at a not-guilty hearing, this is what may not happen, these are your choices, but if you were to plead today, if you’ve done the crime, this is what you’d be getting’ often they’d think to themselves, ‘yeah actually that’s not a bad deal, and I did do it after all, yeah okay I’ll plead guilty’, and resolve them… so it’s still important that they go through that process” . Around a third of all research participants at Tauranga indicated increased work and pressure on staff as a negative aspect of the pilot. Some participants also said that the pilot negatively affected working relationships and had slowed down the process. One person was concerned with the impact of the Case Management Memorandum (CMM) on defendants, while another said that there was no benefit from using the CMM. “The commitment, the absolute commitment of a staff member, it’s effectively the loss of a staff member who is now tied up in CMM. It’s actually a loss of a staff member and I fail to see any benefits at this stage” Manukau Research participants from Manukau generally indicated that the tested processes had multiple benefits, particularly in relation to case progression and earlier resolution, and also improved communication and relationships, despite nearly a third of participants indicating there were issues with a lack of resourcing. Participants from Manukau also identified as issues: lack of engagement from defence counsel, noncompletion of the CMM, confusion regarding the new LSA processes, and issues with dates/scheduling. Many participants from Manukau highlighted more than one benefit from the new processes. More than half of all research participants from Manukau indicated that the new process had increased the speed that cases were progressing through the courts and/or provided earlier resolution. Other benefits mentioned by more than one interviewee were better outcomes for defendants, and a reduction in churn. “There are huge benefits…cases getting finalised. People aren’t having to come back six times before their matter’s going to court. A lot of people now are getting to talk to their lawyers, which they weren't before - a lot of our lawyers were talking to the defendants on the day, and the same with the prosecution… Now when the lawyer stands up in status he at least knows what he’s talking about because he’s had to look at the file” Appendix one 76 Half of all research participants from Manukau indicated that there were issues with the tested processes. Issues identified included: • lack of resouring • lack of engagement from defence counsel • non-completion of CMMs • the structure of legal aid • the ability to ‘park’ cases at the status hearing court • people not knowing whether they were correctly complying with the new processes • the possibility that people might lose interest over time, and consequently lose momentum for the pilot. “…I think a big deal for everybody is actually knowing that we’re on the right track. And if that means seeing our initial results and seeing if we’re actually on the right track, or we need to do something different, it might help. Because we don’t want to come to the next six months and then realise we’ve just wasted our time” “I think over time that will be interesting to see whether this maintains its momentum. Family Violence Courts are a really good example where we were doing all sorts and people were taking it very seriously. Now it’s just become another parking lot for cases. Status hearings were the same…” Research participants from Manukau also identified a number of aspects that they considered had brought about improvements, the most frequently referred to being improved communication and relationships (which was mentioned by around a third of all interviewees). Also identified as positive aspects by more than one interviewee were: improved disclosure, less adjournments and/or time savings, improved participation by counsel, and improvements to status hearings. “It’s improved [disclosure] in so far as we only have to negotiate with one person, whereas in the old days we were ringing round tracking down five Police officers who were working night shifts and all sorts of things… the other advantage is it gets rid of those cases where inexperienced Policemen have over-charged…” Just under a third of all research participants from Manukau indicated that the increased workload had been a negative aspect of the pilot, particularly without extra resourcing. Other negative aspects mentioned by more than one interviewee were confusion regarding the new LSA processes and issues with dates/scheduling. However a quarter of all interviewees said that they didn’t think any aspects of the pilot had made things worse. “…Before Christmas I worked four Saturdays in a row, in my own time, trying to keep us up to speed on this simplification processes… So while you’re saving judicial time and the files are going through a lot quicker… you’ve made staff work twice as hard in order to get this work processed through the courts” “…it feels like another load of paperwork we have to fill out, that we don’t know if anybody ever reads them...” “We have got two prosecutors taken out of our armoury really to go and fight the good fight in the other courts. You know, they are over there handling all those files, and chasing lawyers everywhere, and a lot of their time is wasted… the pressure comes on the other staff within the office and, of course, you are put into courts with very little preparation time so it has a detrimental affect on the way you can conduct your cases” Key messages • Participants at Tauranga strongly indicated that the process was not beneficial 11; if this is not the case, consideration might be given to communicating the results. • Participants at both sites indicated that additional resourcing was required for the tested process. 11 This view might be given further consideration taking the quantitative data into account Appendix one 77 04: Project purpose Summary Generally, research participants saw the purpose of the project as improving or speeding-up court processes. However, very few participants could identify the four aims of the process as set out in the documents provided to participants 12. Some responses indicated that the purpose of the pilot differed depending on the location and role of those involved. A recurring view, particularly amongst Tauranga participants, was that the purpose of the project was to test the processes in a ‘good’ versus a ‘poor’ court. This perception is reflected in many of the Tauranga participants’ responses to other interview questions as well. Tauranga Research participants from Tauranga thought that the purpose of the project was to improve efficiency, reduce court hours, and utilise judicial time well. Other responses given by more than one person were ensuring that discussions were held and all issues dealt with, improved liaison with Police, and getting non-performing courts working as well as Tauranga. One person thought the purpose was to achieve standardised results nationwide. Two people indicated that they were confused as to the purpose of the pilot. “My understanding is that we had a system that was working well in our court and it’s been retested by this to try and get other courts perhaps working as well as we were anyway in the particular system. We were told that they had selected the worst case scenario and the best case scenario in the courts in the system to see whether the system would bring everyone up to a different level. My understanding was that we were already there. That’s how it was sold to us” Manukau Various research participants from Manukau said that the project was ‘an attempt to streamline the process, make it more efficient, make status hearing function more the way they’re designed to’ and ‘prevent needless adjournments’. Others indicated that the purpose involved earlier disclosure, meetings between prosecution and defence counsel to clarify issues (charges/pleas), earlier disclosure, and facilitating the movement through the court in a more efficient manner. It was indicated that this results in less, and more certain, court events, and also faster progress/resolution of cases. “My understanding of it is that MOJ and Law Commission were looking to try and find some way to help the summary process through the court, which I think is becoming over-burdened and clogged… I think this was a way of trying to get defence and prosecution to meet outside of the court arena, so that when they came to court the ducks were in a line and they weren’t wasting the court’s time with needless adjournments” “Manukau is probably the busiest court in the country... so I think the main purpose is to try to clean up the back-log” “Police wouldn’t bring their witnesses because they knew that there was a very good chance the case wouldn’t go ahead; the witnesses that did come didn’t want to wait around all day, as they often had to do, and often they’d say, ‘Well I’m never going to help the Police again, I’m never going to give evidence again if this is what’s going to happen.’ So the simplification was to simplify all that, and it’s a great system, that works” 12 The four aims identified were to: • promote earlier guilty pleas and less adjournments through improved disclosure and instructions to counsel • promote less appearances in the administrative stage • decrease time from first appearance to disposal • ensure judicial time is utilised appropriately, particularly for status hearings. Appendix one 78 Key messages • Participants’ responses generally indicate that the purpose of the project was not well understood, or was misinterpreted; consideration might be given to improving how such messages are conveyed in future. • Misunderstood messages about the project purpose (in relation to court performance) may have influenced Tauranga participants’ attitudes on the pilot. 05: Key aspects of pilot Summary Most participants identified one or more of the key aspects of the project, which were early initial disclosure, differentiated caseflow management (tracks), and the CMM, however few were able to describe all aspects. Some participants saw the key aspects as synonymous with their understanding of the project’s purpose, while others viewed the impacts of the pilot as the key aspects. These responses may reflect a lack of understanding of the key aspects of the pilot, which would indicate that the pilot was not well understood. However such responses may also be due to the way in which the interview questions were worded, and the research participants’ lack of clarity as to what they were being asked. Tauranga Research participants at Tauranga identified a wide range of features as the key aspects of the pilot. The most common response was to improve co-operation and communication between parties, while more than one participant identified disclosure, reduction of delay and early pleas/decision making as key aspects. Individual participants identified timeliness, issue resolution, increase in workload, compliance, CMM, and less adjournments (and removal of backlog) as key features. ‘From where I sit it’s been a lot of work for something that was trying to fix something that wasn’t broken’ Manukau A number of research participants at Manukau identified earlier or improved disclosure as a key aspect of the pilot. A number also identified improved negotiation and liaison between parties as key aspects. More than one participant responded that the CMM was a key aspect, as was the knowledge of process, including judicial awareness. Individual participants identified various other features including: investigation/solving problems; differentiated case management; simplifying the process; improving court staff capability; delivering a fairer and more equitable form of justice to all; early identification of issues; stopping churn; completion of documents out of court; reducing appearances/adjournments; and speeding up the court process. “The key aspect is to figure out what makes it happen, and what can make it happen quicker… whether it be the court’s fault, counsel’s fault, prosecution’s fault… try and figure out where the problem is stemming from and fix it” “I think the key aspect is the negotiation stage with the Police, and the ability to try and resolve the matter with a senior Police officer rather than doing it on the day with the prosecutor” Key messages • The key aspects were unclear, and therefore should be more clearly identified for any future projects/pilots. • A number of interviewees did not understand what was meant by the term ‘key aspects’; such interview questions may need to be worded differently in any future research. Appendix one 79 06: Disclosure Summary Many respondents saw the new processes for disclosure as a positive change, although not all were in agreement about how well they were working. Court staff reported that the change had resulted in extra administrative work for the registry; Police prosecutions also said that the pilot had created a lot of clerical type work for them. There was a difference of opinion amongst participants as to whether this extra work could be justified. All participants indicated that they are getting disclosure at an earlier stage, and one participant said that they are not having as many adjournments for disclosure. However a number of participants noted that the disclosure isn’t always complete. Almost all participants said that they felt the disclosure process meant that a plea could be entered at the first or second appearance, however it was also noted that sometimes this was not possible. There was a marked difference between respondents from Manukau, who were generally positive about the pilot, and those in Tauranga, who indicated that they felt that there was little to no room for improvement in their processes. Tauranga Half of all the research participants at Tauranga (seven interviewees) indicated that initial and/or further disclosure had improved. However other participants (four interviewees) said that the pilot had brought about little or no change. One research participant said that the pilot had ‘made things a lot quicker’. “I think it’s been a timely reminder for constables to make sure they have the most amount of disclosure available at the first opportunity” “It only brings about a change for those who didn’t know how to do it previously… and those who haven’t shown any skills don’t show any sign of improving under that new regime.” A number of research participants from Tauranga indicated that the pilot had brought about positive changes to disclosure, with one saying that it ‘worked excellently’. However one participant said that it involved extra paperwork, one said that it wasn’t working, and another said they weren’t sure if it was working as they had good processes in Tauranga prior to the pilot. “all its done is added in extra work for parties in that they have now got documents they’ve got to sign off. Before it was handed over, and the Police would have recorded on their file disclosure to counsel… now there is all this extra paperwork signing off this copy, that copy…” “It [disclosure] is, from my perspective, really the only part of the Pilot for Tauranga that has been worthwhile” A number of research participants in Tauranga identified early discussion as a positive aspect of the tested processes, while positives identified by individual participants included better discussion with clients, earlier resolution, and awareness raising. The main negative aspect identified was extra work, while one research participant said that the sign off process for disclosure was ‘a hassle’, and another said that there was ‘some inherent adversity to change’. “It’s added a step in the process that is only desirable for those who are incapable of doing those things themselves” Appendix one 80 All research participants at Tauranga said that the new processes provided sufficient disclosure for a plea to be entered at the first or second appearance. However one participant noted that this was dependent on the seriousness of the charge, and two felt that a plea was more likely to be entered at the second appearance. One interviewee indicated that plea entry hadn’t changed as a result of the process. ‘The majority of our cases on a first appearance enter a plea and go before a community magistrate and are dealt with on the same day. That hasn’t changed. A lot of those enter a not guilty plea - I don’t think it’s changed that either’ One research participant noted that Police officers are not trained to determine what disclosure can and can't be given, such as reasons for withholding items under the Official Information Act, and as such, the process is 'fundamentally flawed'. Manukau More than a third of all research participants from Manukau noted that the new processes had brought abount improvements to disclosure, although a member of Police noted that this may also be due to the impending codification of disclosure. A number of participants indicated that the pilot had brought about positive changes, which were described as ‘huge’, ‘excellent’ and ‘fantastic’. Individual participants identified a number of other changes including: less adjournments; changes to the Registrar’s list; increased workload; improved efficiency; and more certainty. One research participant said that they didn’t think there had been any real change. “I’ve found that disclosure has been really good. You have it on the first day, so you can make the appointment on the first day, and you can talk to the Police officer, and obviously instruct your client accordingly. It has been quite efficient” A number of research participants from Manukau indicated that disclosure had improved, with one describing the changes as ‘excellent’. However one person noted that some of the improvements may be due to the new Criminal Justice Support Unit 13. Two research participants said that they were unsure how well the changes to disclosure had worked; one thought it was too soon to tell and the other noted that people were still maintaining their not guilty pleas. One research participant said that more people had come on board with the pilot, however another said they thought that the benefits had declined over time as people had ‘fallen back into bad habits’. A number of research participants said that improved communication was a positive aspect of the tested processes. Individual research participants said that other positives were: quicker case progression; more judicial time; improved guidance for staff; the ability to elect a defended hearing, and that there were rarely grounds for any further adjournments or remands. Very few research participants from Manukau identified negatives with the new processes. Those that were noted were: increased workload (and lack of resourcing), administrative issues with the process within the court room, and, as the process was ‘totally reliant in the people dealing with it’, maintaining momentum was likely to be an issue. “I just see that the whole simplification process has always been something that the courts, in particular, have tried to achieve but they can't achieve it on their own” “Unfortunately it is a similar scenario from when the status hearings first happened… everything was dealt with really efficiently and quickly, and then of course as it went by different prosecutors had different ideas. There was no leeway, there was no talking, and so it got to the point it became a lot more adversarial again and that was like, we’ll plead not guilty to everything. So, this is working for now. But are you able to keep the momentum up?” 13 A Police initiative focussed on improving the preparation of files prior to first appearance Appendix one 81 Around half of all research participants from Manukau said that the new processes provided sufficient disclosure for a plea to be entered at the first or second appearance, although one of these participants indicated that this happened prior to the pilot. Just under a third of all interviewees from Manukau said that the plea could be entered at the first or second appearance most of the time, depending on the case. None of the participants said that a plea could not be entered at the first or second appearance. “To be perfectly honest I think they could have done it without the disclosure… In the old days we had guilty pleas all the time on the summary facts, whereas now it seems to have become an industry of its own” “Nine times out of 10, sometimes it just can’t be done, it’s the nature of the beast” “…If he’s [the defendant’s] made a DVD evidential video, there’s no way I’m going to enter a plea until I’ve seen it. Because if a conviction rests on that DVD, and the process hasn’t been followed properly, i.e. Bill of Rights, it would be negligent on my part to plead him before seeing the DVD” Key messages • The pilot has created a large amount of administrative work; it was suggested that this needs to be justified. • Participants indicated that disclosure had improved, although it should be recognised that the provision of disclosure can be constrained by outside influences. • Participants indicated that if either pilot were retained, focus needs to be given to sustaining momentum. • It was suggested that Police are not adequately trained to provide disclosure and that this needs to be addressed. 07: Differentiated caseflow management (use of extended and simple tracks) Summary Participants at both test sites understood the intention of introducing the case tracks approach, although participants in Tauranga seemed confused as to how, at a practical level, the tracks would assist with improving the progress of cases. There was also some confusion amongst individuals at both sites as to what the different tracks actually were. Many Tauranga participants appeared to hold the view that the new processes had increased their workload and that they hadn’t seen many positives arising from this, and also that the different tracks were not useful. This is in contrast to Manukau where respondents thought that the different case tracks were useful. A few specific issues were also identified at each test site, including difficulties with scheduling and changing hearing dates, and also contacting defendants. It was also noted the personalities of those involved had an impact on how well the processes work.. There were mixed views on the extended track – most Manukau participants thought that it worked well, while Tauranga participants did not. There were also conflicting opinions amongst participants at each site on the simple track process and also on the cases that should be included in the tracks approach. Tauranga Participants in Tauranga generally thought that the purpose of the different tracks was to progress cases through the court system more efficiently, although there seemed to be some confusion as to how the different tracks assisted with this. Appendix one 82 Of those participants who commented on whether the different tracks were useful, most felt that they were not. There were mixed views on the extended track process, with some people indicating that the process allowed for useful discussions between prosecutions and defence, and other people saying that the process had created administrative burdens without the requisite benefits. Those research participants who commented on the simple track process generally indicated that it was working well. Two negatives identified were that there is less opportunity for discussion and negotiation between the prosecution and defence, and that allocating fixture time is still an issue. There was also a difference of opinion regarding whether the cases currently included were on the right tracks, and whether cases currently excluded could benefit from the case tracks approach - one common theme was that domestic violence matters could be included. “I don’t believe that we have seen huge changes because it was already happening anyway. We’re still having status hearings. We’re still putting cases to status hearing even if both parties agree that their case is ready for a fixture because it enables us then to give the defendant the fixture date… so it probably hasn’t changed in the number of events we have and it would have happened at the status anyway” “‘any opportunity you can get to focus on the merits of the case with the prosecutor are generally very productive…, prior to this pilot project, that meeting either didn’t take place or it was in the form of a very very quick conversation at a status hearing in court when the prosecutor was under significant pressure” “It works, I suppose, but I just feel it’s unnecessary. I don’t think it adds enough to justify its existence if you know what I mean? It sort of feels a bit superfluous” Manukau As with Tauranga, most respondents from Manukau thought that the purpose of the different tracks was to progress cases through the court system more efficiently. While some research participants didn’t understand the difference between the two tracks, other participants demonstrated a reasonably good understanding as to how the different tracks assisted with this goal. Most respondents also considered that the different case tracks were useful. Most participants thought that the extended track worked well, however most participants also indicated that they were concerned that counsel were not fulfilling their obligations and that the process was designed to get counsel do something that they should have been doing anyway. Participants seemed to have mixed opinions on the simple track process - some people thought it worked well and removed unnecessary hearings, while others said it wasn’t much different from the previous process and therefore hadn’t brought about any improvements. It was also noted that there were problems with scheduling. There were also mixed views on the cases that have been and should be included in the tracks. Suggestions were made for domestic violence, benefit fraud, and indictable issues to be included, while one individual noted it would be inappropriate to include self-represented cases due to the discussion and negotiation process with Police prosecutors. “I actually think, and having worked in registrar’s court, that most of this stuff should go through the status hearing, through the extended track. We have certain cases that don’t go through the extended track, and I've had requests for them to go through the extended track by counsel, because they feel that a meeting with the prosecution could actually resolve a case which would normally have gone straight to a defended hearing… so I've set that down on my own initiative through the extended track rather than putting it straight through to the simple track” “I don’t know what the statistics are, but generally the ones I have had have gone down the extended track with the interview etcetera, have all been resolved” Appendix one 83 “…all we try to do is use a four-page document to try to get the lawyers to do what’s always been their job and what they’re being paid to do by Legal Services. The system is, again, being engineered to overcome the problems of the law profession, which has been a major problem for Manukau for years and years and years” “I think it’s a vast improvement on the old system, but it’s definitely got a few things that need to be ironed out” Key messages • The function and purpose of the differentiated case tracks approach seemed unclear, particularly amongst research participants from Tauranga – communication of these may need to be improved if additional pilots are carried out. • It was suggested that consideration might be given to including additional cases in the tracks approach in any future pilots, particularly family violence. • It was indicated that the tracks approach may be more suitable for some courts than others (e.g. if the quantitative data supports the view that the case tracks approach was useful in Manukau but not in Tauranga). 08: Case Management Memorandum Summary The majority of participants understood the purpose of the CMM, however there were mixed responses in terms of its usefulness - Tauranga participants generally did not believe that the CMM was useful, as they believed that the previous process was working well without the CMM, while in Manukau a number of participants did find the CMM useful. A number of issues were raised by participants, including the work required to complete the CMM process, and the lack of buy-in from some stakeholders. There were mixed views on whether the timeframe was appropriate, and also on whether the CMM process would be useful for other cases. Tauranga Most participants at Tauranga understood the purpose of the CMM, but most also felt that this purpose was being achieved prior to the pilot, and indicated that it was a lot of work for little or no benefit. Some participants also indicated that there was an issue with getting counsel to fully participate, which diminished potential benefits from the CMM process. The majority of participants stated that they always used the CMM for extended track cases, though this appeared to be because it was a directive or a requirement for payment, rather than because they viewed it as useful. A few noted that initially compliance by counsel was low, but this situation had improved by the time of the interview. There was a mixed response in terms of whether the timeframe was sufficient, with different preferences for those in different roles. The majority of the people who commented on whether cases excluded from the CMM process would benefit from out of court discussions thought that the CMM would be useful for other cases, including domestic violence cases and cases brought by other prosecuting agencies, such as Work and Income. “… often [counsel] don’t get to see their client until the court day that the client has been told they are to turn up, because clients they don’t answer their phone, or the only contact they have got is a cell phone and there is no credit on it and so forth and so on… so yes, I do have sympathy for them” “… it’s very important for that process to be implemented in the likes of Manukau, South Auckland, but I’m not so sure of the relevance of it south of the Bombay hills” Appendix one 84 “I think there will be full and frank discussion. But it will only take one occasion where something that occurred in CMM is used against the defence, that I think lawyers will start clamming up and then you are not going to have any reason to have them, so there is an element of risk there I think” “… this CMM seems to be a status hearing before a status hearing, and doesn’t seem to serve any great purpose that a status hearing doesn’t serve. It’s the old trying to reinvent the wheel which is already actually going round and round and getting us in a forward motion” “I had one solicitor come in one day and I think he had about four memorandums. He sat there and ate his lunch while he did it, and he walked out and he said to me, ‘That was the easiest money I have ever made.’” Manukau Almost all participants had a clear understanding of the purpose of the CMM, with minor variations. However some participants did not understand how the process was meant to work – and not all of these people were aware that their understanding was incorrect. It was apparent that the CMM is not always used, with only two Police prosecutors and one defence lawyer saying that they always use the CMMs. It was also evident that Police prosecution had some issues getting counsel to take part in the meetings, particularly in a timely manner, which had affected the process and also put more pressure on court staff. There were mixed views on whether cases that have been excluded from the CMM process would benefit from out of court discussions – while some individuals thought this would be useful others indicated that there would be the same issues as already experienced in trying to get these completed. “It clearly provides a starting point for both parties, that is prosecution and defence, to highlight issues, to discuss, to agree on things, and if used properly… gives the judge a better idea of what discussions have taken place, which could shorten the time in court for a judge” “It’s a lot of paperwork you’d have to say, I think you could probably shorten it a lot more. From memory, really, I don’t fill out a lot. I just sign it and [the prosecutor] basically just fills it in. We don’t need this, we don’t need that, just cross it out… And I think, at first that was a stumbling block for a lot of defence lawyers, thinking that they’d fill it out, and later realising that it was the prosecutors that did that. But, then again, it’s a burden on them, isn’t it?” Key messages • There is a lack of buy-in from stakeholders, particularly in Tauranga, many of whom are unconvinced of the benefits of the CMM process – this may be addressed via communication of the quantitative data if it indicates that there are benefits. • Consideration might be given to the CMM form as participants’ responses indicate that the benefits of the CMM are ‘questionable’. 09: Compliance Summary Research participants at both test sites indicated that most parties were complying with the piloted processes where possible, with the exception of defence counsel, whose involvement appeared to be superficial. Research participants from both courts advised that participation and compliance changed over the duration of the pilot, which may be attributable to resourcing, follow up by Police, clarity of LSA payment changes, and changes in the number of cases including in the testing. It was also suggested that judicial input and perceived value of the CMM was likely to have affected buy-in and participation of counsel. Appendix one 85 Suggestions for encouraging compliance included reducing administrative burdens, clarifying the LSA process, and formalising the process for CMM meetings and outcomes. However it was also noted that the focus should be on encouraging buy-in via consultation and communication, which would improve participation, rather than enforcement of the processes. Tauranga The majority of research participants from Tauranga indicated that, with the exception of defence counsel, all parties had made an effort to comply with the piloted processes. It was indicated that defence counsel were not having the meetings with prosecution or completing the CMMs. It was also indicated that some defence counsel were superficially complying, but that little real value was being attributed to the tested processes. However the defence counsel that were involved in the interviews indicated that any non-compliance was due to workload or oversights, rather than a conscious decision not to comply. Most interviewees indicated that counsel participation and compliance had fluctuated. It was said that counsel initially appeared to comply with the pilot processes, possibly due to follow up by Police prosecution, but that this dropped off. In addition, participants felt that compliance had improved more recently, which may be due to clarity around LSA payment processes. However it was noted that judges did not appear to use the CMMs, and that they weren’t encouraging counsel to complete these, which was likely to have affected counsel buy-in and compliance. It was also suggested that recent participation by counsel was superficial and carried out only to satisfy the LSA payment requirements. Most of the interviewees who commented on compliance thought that the focus should be on encouraging buy-in via consultation and communication, rather than enforcing compliance. It was also suggested that CMM meetings could be held at the court to make it easier for those attending the meeting. “The lawyers, most of them, are self-employed, they are their own bosses, they have got their views about the CMM process and, you know, they are driven by the money… they have got a different interest in it than what we have - we still get paid the same. We just come to work, do our job, whereas it is different for a lawyer, because there are different interests at stake… I don’t think the compliance has had integrity” “…the judges didn’t help this either… I was under the impression right from the start that if the CMMs weren’t filed and weren’t being completed the judges would deal with that - there was no onus on [court] staff to follow the filing of those up before a status hearing. I have to say that the judges didn’t do anything about it” “…I mean you could put penalty type provisions in place you know, or refuse to pay legal aid…but rather than forcing people to do something because they are not going to get paid or there is going to be a consequence in that regard, it is better to try and get the buy-in in the first place” Manukau Research participants at Manukau generally indicated court staff and police were doing their best to comply with the piloted processes, while defence counsel were not. It was also suggested that not all judges had bought into the pilot. Court staff indicated that they did not have the resources to correctly comply with the pilot, and as such had not always followed the tested processes. It was also noted that Police were late in passing information to court staff as they had been giving defence counsel extra time to complete the CMM meeting. Defence lawyers indicated that they would not comply with the tested processes where it put their client at a disadvantage. It was noted that participation in the pilot had changed over the duration of the pilot, which may be due to an increase in cases included in testing, as well as participant behaviour. It was suggested that participant involvement had increased over the duration of the pilot, however it was also suggested that there still wasn’t buy-in from all parties, and compliance may be superficial. Appendix one 86 Suggestions to encourage compliance included more administrative support for courts and Police, and reducing paperwork, including simplifying the CMM. It was also suggested that the legal aid payment needed to be clarified, and possibly reviewed. A defence lawyer also proposed developing a formalised process for the CMM meetings. “…everybody’s really, really behind it, but you can only do so much. And I know the prosecutors and myself and court staff here, we’ve really gone over and beyond, and yet we’re not complying with what is required because we can't. And we can't because we just physically can't do it” “…a beef of ours is that there’s no way of getting counsel to come to meetings… they seem to be able to just do what they want, and the whole thing falls down if they don’t participate” “…you have got public servants like the Police and the courts and everybody else involved, and as salaried people it’s our job to try and make these processes work properly. But lawyers… they don’t see themselves as public servants even though they are hanging off the public purse really. They feel they are independent - they get quite offended to feel that they have to be part of a bureaucratic process just to make things go better” Key messages • Consideration may need to be given to the involvement of defence counsel, as participants responses indicate that they are not fully complying with the new processes, and some involvement may be superficial. • It was indicated that compliance was affected by a number of factors relating to the ease of following the processes, and the perceived value of the pilot, the latter of which might be addressed via quantitative information. • Participants’ responses indicate that focus on consultation and communication should be increased to encourage participation and compliance with the processes. • Participants’ responses suggest that consideration might be given to reducing administrative burdens, clarifying the LSA process, and formalising the process for CMM meetings and outcomes. 10: Legal aid Summary At both test sites many interview participants felt unable to answer questions relating to legal aid, some because they weren’t directly involved in relevant processes, and others because they didn’t understand the new processes. Of those that were able to answer the questions, most were confused over the process for payment from LSA, and also the amount of the payment. There were also conflicting views amongst respondents as to the appropriateness of the payment: some felt that payments should not be made unless the proper process was followed, while others felt that circumstances sometimes prevented the proper process from being followed, and that it was unfair to penalise lawyers for this. LSA staff indicated that changes to payments were not clear to either LSA staff or counsel, consequently (after Christmas) LSA developed material to assist both parties with claims. Participant responses indicate that the assignment of legal aid has not been affected by the new processes. Tauranga Research participants from Tauranga had varying views on the appropriateness of the legal aid payment: some thought the level of payment was adequate despite being unsure of the dollar amount, while some thought that LSA should have the discretion to make payments to lawyers when they were not able to follow the prescribed process. More than one interviewee said that LSA payments should be linked to compliance by defence counsel, while one person indicated that this has been happening to some degree. Appendix one 87 Research participants from Tauranga indicated that the information they received regarding changes to LSA payments was contradictory, confusing, and not communicated well. “It's a bit sort of, fuzzy, as to what we can or can't claim for, which brings in the fact that we feel there is an extra process which has put added burden on counsel - like having to go to a meeting and whether there is any financial benefit in that” The majority of research participants from Tauranga indicated that they were not aware of the impact of process changes on the assignment of legal aid, however those that were said that this had not been effective. A staff member from LSA also noted that there had been pressure to instantly notify whether legal aid had been granted. A staff member from LSA said that it was important for PA’s to receive such information as they often write up invoices for lawyers to sign off. Manukau More than one research participant from Manukau indicated that there were pre-existing issues with the payment structure for legal aid in respect of defence counsel meeting their contractual obligations, and one participant noted that such issues had been brought out by the implementation of the pilot. One research participant said that the payment to counsel was inadequate. Of the few participants from Manukau that commented on the communication and clarity of changes to LSA payments, almost all indicated that the changes were unclear and that they did not understand the process. A staff member from LSA, who also thought that the process was unclear, said that they had tried to rectify this issue, however one research participant indicated that LSA were defensive ‘right from the outset’. Very few research participants from Manukau commented on the assignment of legal aid. Those that did had mixed views – some felt it hadn’t changed, one participant thought LSA performance had improved, and another said that LSA were ‘still slow’. Key messages • The changes to the process were not communicated clearly, including to LSA staff – consideration should be given to improving such communication in future. • There is a perception that defence counsel will receive legal aid payments regardless of whether they follow the process as outlined, which may need clarifying by LSA. • It was suggested that, in some circumstances following the proper process may not be advantageous to the defendant, but to not do so may result in financial penalty for the defence counsel – this might need addressing. • One participant suggested that consideration might be given to notifying relevant support staff of process changes (ie, PA’s drafting claims for legal aid). 11: Scheduling Summary Most research participants who were able to answer (i.e. court staff who were involved in scheduling) said that there was little to no impact on the scheduling of defended hearings, and that even if there had been, it was of limited benefit. However it was suggested that the pilot would have a positive impact if it was run over a longer period of time. Other scheduling related benefits mentioned by participants included improved case management of defended hearings, less cases proceeding to fixtures, and defendants getting defended hearings at an earlier dates. Issues noted by court staff included an increase in workload in Tauranga and the inability to utilise any court time that was freed up due to the short timeframe. Appendix one 88 Tauranga The three court staff interviewed who were involved in scheduling indicated that the new processes had no impact on the scheduling of defended hearings. However one court staff member said that less cases had proceeded to a fixture because of the processes, and that they were able to case manage the defended hearings per day. Additionally, one person noted that the case load for Tauranga had increased since testing started, and another advised that a decision had been made to not review filed CMMs to ascertain if they needed to go to another appearance – these factors may have affected both the perceived and real benefits of the pilot. “…there’s been more cases that have not proceeded to a fixture because of the process… we are still able to keep the lid on our defended hearings, our time isn't blowing out, we’re still able to give a date within three to four months of a status hearing... It would be nice to bring it back, but again it’s more about increasing case load rather than the project, because our case load has increased since we started this project, we’re not actually measuring the same things… I think it has kept the number of fixtures going through down” Manukau Most court staff in Manukau indicated that the new process had little if any impact on the scheduling of defended hearings, although one staff member thought that the pilot would have a positive impact if it was run over a longer period of time. Another court staff member said that defendants were getting a defended hearing at an earlier date. However court staff said that they were unable to schedule defended hearings as expected due to the fall-out rate and culture at Manukau. It was also noted that if cases were rescheduled, court staff were unable to use the freed up the space due to the short notice and timeframe. Court staff also suggested that scheduling may need to be done differently. “…it’s unfortunate, but because we haven't had it resourced we haven't been able to really get a full grasp of what impact its had on defended hearings, which is a bit of a shame. I would like to think that it has. At first it blew the defended hearings right out. But I think now that it’s settled in I’m hoping that not as many cases will go to defended hearings” “…the purpose of taking them out was to then free up a space in the status hearing that could be used for another case. But, because of the short notice time that we got, we couldn’t use the space anyway, so it was a lot of work for no benefit” Key messages • Staff experienced difficulty changing the type of court appearance (from a Status Hearing to a Judges List) due to the short timeframe between when they are advised and the date of the next hearing – this issue might need investigation to determine how it can be overcome. • Staff also indicated that, even if the court could schedule the case to another type of appearance, they couldn’t use the vacated space due to the short timeframe, which may also need further consideration. 12: Impact on roles Summary Respondents at both sites indicated an increase in administrative work as a result of the pilot. This impact was very substantial for those directly affected and, as other staff had to pick up additional work to cover those people, the pilot put increased pressure on the offices of those involved. There was a difference of opinion on most other matters between the participants at the two test sties, with those in Tauranga indicating that the pilot increased workload without the requisite benefits, and those in Manukau indicating that the benefits outweighed the impact on their roles. Appendix one 89 Tauranga Most participants indicated an increase in workload, largely due to the administrative side of the pilot. While it impacted more on those directly involved, it was also noted that other staff had to pick up aspects of their work, which put increased pressure on the offices of those involved. It was also indicated that the court staff weren’t prepared to manage the workload created. Some participants said that despite the additional workload they couldn’t see any benefit in the pilot, with some indicating that the pilot had decreased the efficiency of the court process. “…it put a lot of pressure on our office. It basically took a staff member away from her job doing the paperwork, a couple of days a week maybe so it impacted on our office in a negative way but in saying that if we weren’t already operating how we were, and this was a new initiative coming in for our particular area, then it probably would have been of benefit” Manukau Most court staff from Manukau indicated that the pilot had increased the time it took to complete their role, while most defence counsel indicated that it had improved the process for them. Police had differing experiences from each other as to how the pilot had affected their role, although both Police and court staff noted that the administration and paperwork was time consuming. It was also indicated that the pilot had increased pressure on the Registry. However around half of Manukau respondents also indicated that the pilot allowed them to do their job better and/or increased their job satisfaction. Additionally, some respondents felt that the process had improved and was more efficient and that consequently they were not worried about the additional time involved. However two respondents indicated that the pilot had decreased their job satisfaction; one court staff member said they were frustrated that they weren’t able to deliver what they were meant to. It was also noted that more cases had become involved over the duration of the pilot, which affected the ability for the workload to be managed by those involved. “it’s just like too many things that are really important, and it’s not like one is more important than the other - they’re all important, but we just don’t have the time to do it” “… [the prosecutors] worked as much as they could to try and keep the process going and they had the onerous requirement to document all the feedback… our management, and management from the Justice Department and other agencies, they all wanted to know what was going on and so a lot of emphasis went on documentation, spreadsheets, what have you… and that took them away from the core business, which is working with the lawyers… So with not only all that kind of bureaucratic process, but also chasing lawyers… it just takes away a lot of that job satisfaction that everybody wants” “It makes it easier, and it means that I’m not hanging round a not-guilty court with stressed-out Police officers, with angry witnesses, with frustrated clients. So the stress levels have gone down” Key messages • The pilot substantially impacted on the roles of those directly involved in the pilot (through more work that expected), and created pressure on the offices of those involved, which needs to be taken into account. • Research participants said that the impact of the pilot needed to be justified in terms of benefits, which would assist with buy-in. 13: Interaction with others Summary The majority of research participants who spoke about interaction with other participants indicated that the pilot had not affected such interaction. However a third of participants from Tauranga indicated that the pilot had negatively affected their working relationships, while more than a quarter of those interviewed in Manukau indicated that the pilot had improved or increased interaction with other participants. Appendix one 90 Tauranga Just under half of all the research participants from Tauranga said that the new processes had not affected the way they interacted with other participants. However around a third of participants indicated that the pilot had negatively affected their working relationships. There was a suggestion that this may have been due to lack of clarity in relation to the changed LSA process, lack of buy-in from counsel, and increased workload for some participants. None of the interviewees thought that the pilot had improved interaction with others. “I think prior to the project pilot I think we had excellent communication with our local bar. I don’t think it’s as good now… And I know [court staff] are not that happy with it because I think they’re actually bogged down in paperwork as well” Manukau Just under half of all research participants from Manukau said that the pilot had not changed their interaction with other participants. However over a quarter of those interviewed indicated that the pilot had improved or increased interaction with other participants. No interviewees from Manukau indicated that the pilot had negatively affected their working relationships with other participants. “I personally have a fairly good professional relationship with the prosecutors, but I’ve just found them a lot more accessible. Not because I found them unco-operative before, just that the whole system has made them more accessible, putting in an interview and knowing that they’re going to keep it, and you’ll keep it” Key message • Some participants from Tauranga indicated that their working relationships had been adversely affected by the pilot, possibly due to a lack of clarity around LSA processes; this might be addressed by increased communication and direction. 14: Local practices Summary The majority of research participants indicated that they had developed practices to accommodate the process changes arising from the pilot. Most such practices were administrative, and involved changes to file management, record keeping, and the making of appointments, however members of Police noted that some staff training had been necessary. Tauranga More than half the interviewees from Tauranga said that they had developed practices to accommodate the process changes, although these practices were largely administrative. Non-administrative practices included the training of Police staff (who are not directly involved) to identify pilot matters, and using the CMM meeting time to discuss multiple cases. “…we just kept doing what we’ve always done, which worked well anyway, so there was no need to change” Manukau Around half of the interview participants from Manukau said that they had developed practices to accommodate the process changes arising from the pilot. As with Tauranga, most of these practices were administrative. However a member of Police said that Officers in Charge and support staff had needed to change their practices to accommodate the disclosure processes. A court staff member also noted that a room had been made available for Police and defence counsel to hold their CMM meetings. “…because what we found the first time it came up was you have to go through all your files and get the yellow forms out… and everything is in alphabetical and date order, so you had to bring it all out and copy it, and then the second time you have got to do it again, and well how do I know what I have done?” Appendix one 91 Key messages • While no substantial local practices have been required to accommodate the pilot and process changes, a number of administrative practices were developed. • In the case of Police, staff not directly involved in the pilot were affected by the process changes; this might be considered for the implementation of any pilots, particularly when multiple pilots are tested at the same time. 15: Changes in perceptions and behaviour Summary Most research participants indicated that they didn’t feel differently about the pilot at the time of the interviews compared with when it was first implemented. However, participants at Tauranga indicated that the pilot was not justifiable, whereas participants at Manukau indicated that the pilot had brought about positives for their court. Interviewees at both sites indicated that defence counsel had become more active participants over the duration of the pilot, although it was noted that they had not fully bought into the new processes. It was also noted that legal aid issues affected such buy-in. Interviewees at both sites also indicated that the additional workload had a negative impact on those directly involved in the new processes. Tauranga Only a small number of research participants responded to questions regarding either whether their view of the pilot had changed, or whether they had noticed any changes in other participant’s behaviour. Of those who did respond to the question, ‘do you felt differently about the pilot now than you did when it was first implemented?’ there were mixed views, however the majority indicated that either their views hadn’t changed or that they changed, but that they still weren’t convinced that the pilot was justifiable. Those who commented on the behaviour of participants said that there were issues with participation by defence counsel throughout the pilot, although it was suggested that resolution of legal aid issues may have improved the situation. It was also suggested that some negativity may have arisen over the duration of the pilot due to increases in workload. “…I can see it working in perhaps other courts where they didn’t have the processes in place, where there was no disclosure and that sort of thing… and the relationship between the stakeholders wasn’t good, I can see it working there but I'm yet to be convinced that it’s had an impact here” “…I still ask myself that continual question – why. So, no, my attitude remains the same, I’m still asking why it needed to be implemented and is it relevant” “Solicitors became very negative, court staff became very negative… prosecutors were prepared to give it go but I think we saw a lot of flaws in it, and because of that some of those guys started to become a little bit negative over it as well. A lot of the stats that were coming through didn’t seem right either”. Manukau Around half of the interviewees who responded to the question, ‘do you feel differently about the pilot now than you did when it was first implemented?’ said that their views had not changed over the duration of the pilot. Most of these people indicated that they had always thought the pilot was a positive thing. A few research participants indicated that their feelings regarding the pilot had changed as they saw positives being realised, while two participants noted both positives and negatives. Only one person indicated that their view of the pilot had changed in a negative way, however while this person viewed the workload as onerous, they still considered that the pilot was a positive. Appendix one 92 Commenting on whether other participants’ behaviour had changed over the duration of the testing, just over a third of interviewees from Manukau said that counsel participation had increased, although a few respondents said that counsel had not bought in to the processes and still weren’t complying. Research participants also commented on the additional pressure on Police and court staff, and one interviewee suggested that LSA could have done more to assist the testing. “When I first heard it I thought what a fantastic idea. Now I’m tired… I still think it’s a fantastic idea but I'm just exhausted by it” “I’m more positive now…I initially thought that the pilot would put [clients] at a disadvantage, but when I saw it in action I realised that there’s more advantages than disadvantages” “…initially I was opposed to the project but then after the first month or some when I saw the advantages that the clients were receiving, then I had a change of attitude” Key message • Most participants retained their initial view of the pilot, which suggests that the initial communication was more influential than their practical experiences, and that focus should be directed to achieving buy-in prior to implementation. 16: Implementation and operation of testing Summary There were differing views at both sites regarding implementation and how the testing was carried out, although participants at both sites indicated that they would have liked to receive more concise and practical information. Participants at both sites also felt that there should have been more consultation with those involved prior to implementation. Participants at Manukau had varying views on whether they felt prepared when testing commenced, with some indicating that they expected to learn as they went, whereas in Tauranga it was indicated that participants were not sufficiently aware of the pilot and didn’t consequently understand the process changes. It was also suggested that a face-to-face meeting should be held, like a debrief, with defence counsel, judges and other stakeholders invited to discuss the result of the pilots. Tauranga Most participants had read the material provided at the launch of the pilot, but many either couldn’t remember what this covered or felt that there was too much detailed background information and not enough practical, day-to-day information. Both the LSA and lawyers indicated that the changes hadn’t been well communicated to them as they did not understand the new process, even two to three months after the pilot had commenced. It was suggested that face-to-face communication might have improved this. 14 It was also suggested that communication from national office was directed at key contacts and managers and not necessarily disseminated to all relevant staff. Possibly as a consequence of this, there were apparently a number of people who hadn’t been invited to the launch or meetings. In terms of suggestions for improving the implementation of potential future pilots, research participants indicated that more consultation should be held with those working with the relevant processes on a dayto-day basis, and that communication should be improved. It was suggested that such measures would assist in bringing counsel on board and preventing issues such as that surrounding the process for legal aid. 14 A number of face-to-face events were held, however very few defence counsel were present. Appendix one 93 “…at the launch, there was only probably two or three lawyers there. The majority didn’t come and even at the meeting in November - there were only three or four lawyers at that as well. So there wasn’t a great deal of interest in it and even today… one solicitor spoke to me about two weeks ago and he said still didn’t know anything about it, he hasn’t even been involved in a meeting. So I don’t think they were given enough information, right from the very start” “I do recall we got the materials at short notice and I looked at it and it didn’t make a lot of sense. It was just too much… you just want to know what the basic point is… it needs to be abbreviated in bullet points, and if you need more detail refer back to somewhere else, like a web site perhaps’” “I think the issue about the Legal Services remuneration for participation in the project could well have been handled a lot better, because there was an enormous amount of confusion about what was happening if you didn’t participate or you missed a meeting” Manukau Most of the Manukau participants attended the launch or initial meeting, and most had read the materials provided. Participants generally agreed that the material was useful, however some people indicated it should have included additional information while others thought it should have been summarised. There were different views on how prepared people were when the pilot commenced; some participants indicated that it wasn’t until they started working with the new processes that they understood how it worked. There were also different views on the appropriate form and frequency of communication, although email, teleconferences and face-to-face communication were popular choices. Most recipients said that they had not required additional support, information or advice with the exception of the registry, who required additional staff, and Police prosecutions, who indicated that they needed administrative support. In terms of recommendations, many recipients felt that they should have been involved earlier in the process - defence counsel in Manukau commented that there should have been more consultation with them prior to the commencement of the pilot, while court staff indicated that if they had more lead-in time they would have been more prepared. “…I know what they’re trying to achieve… but if you don’t have the resources and the staff, then it’s always just going to fail” “I think seriously we need to look at the realities of any pilot, what that is going to bring to a specific court and whether that court has the real capabilities of doing the pilot, and also whether you are going to get the desired results out of it… I think there needs to be good communication around that or consultation” “…as far as the launch goes, maybe better communication with the defence counsel, more of a lead-in time, and more consultation with major stakeholders… before the initiation of the project date… there’s been a lack of communication and preparation which has lead to maybe a bit of resentment from defence counsel which caused initial problems, because they saw it as something done without their consultation. And something they were basically ordered to do by Wellington” “I think the telephone conferences we have are a complete waste of time. There seems to be a coldness coming from Wellington, almost a disinterest in what’s being said up in Auckland… the Police and the court and the defence lawyers feel what a complete waste of time. There just doesn’t seem to be any friendly interaction. There’s just silence… And they probably feel the same way about us” Appendix one 94 Key messages • Participants’ responses indicate that increased consultation and two-way communication would assist in getting people on board from the outset, and that more comprehensive consultation needs to be undertaken with all stakeholders prior to the implementation of any pilot. • Participants’ responses also indicate that communication needs to be targeted and include all relevant staff and stakeholders, as not all key contacts disseminate information. • Participants’ indicated that feedback should be provided to participants on how the pilot is functioning throughout the duration of the testing, and also on whether those involved are correctly following the changed processes. • Participants’ responses indicate that a face-to-face debrief would be welcomed by stakeholders. 17: Impact on defendants Summary In both Tauranga and Manukau there were mixed views on the impact of the pilot on defendants. Research participants at both sites commented on the benefits of earlier disclosure, although it was also noted that defendant behaviour hadn’t changed. Defence lawyers at both sites raised concerns regarding disclosing their clients defence at the CMM meeting. Tauranga The three defence lawyers who took part in the Tauranga interviews had mixed responses to the question ‘do you think the new process has benefits or disadvantages (or both) for your client’. One thought that it was beneficial, another thought it was only useful where counsel and prosecution weren’t already talking, while another thought that the earlier disclosure was beneficial, but were cautious of the discussion with Police. Three other research participants raised issues relating to the impact on defendants including the benefits of earlier disclosure. However it was also noted that completion of the CMM didn’t necessarily mean that defendants understood the charges they were facing. One staff member said that defendants behaviour hadn’t changed. “I don’t think [the pilot] has really affected the client…I don’t think it's had an overall affect on the client because it is buffered by counsel… Normally the status hearing date is set down at the same time, it's going to be the same date anyway and we are just fitting in other process in the middle. Whether anything is achieved at that or not is debatable” “… I think the courts have got to be careful there isn't an injustice coming about by the fact that the accused is going to be railroaded through the system rather than given the chance to explain or have a full and frank discussion beforehand, but in saying that, I don’t think having it on the fast track excludes the opportunity to have a full and frank discussion, I think it just forces it to happen earlier which may at some stage become detrimental to the defendant, or the accused” “I don’t see [the pilot] as hugely useful because we’re still getting defendants pleading guilty on the day of their fixture… it hasn’t eliminated any of the defendant behaviour that we’ve experienced before” Manukau In Manukau four defence lawyers took part in the interviews, the majority of whom indicated that the pilot was generally beneficial to defendants. Defence lawyers commented on the benefits of improved disclosure, however it was noted that the CMM was only beneficial if Police upheld the agreements reached, and there were concerns about revealing clients’ defence. Other research participants commented on the benefits of cases progressing more quickly, and more certainty for defendants, although it was also noted that defendant behaviour hadn’t changed. Appendix one 95 “…what you’re actually wanting is some sort of deal on the table. That’s the only reason why you go to those interviews… So you can go back to your client and say – well, they’ll drop this charge, or keep this charge, but the client wants to feel like they’ve had something out of it” “…it's of benefit in the sense that it opens up dialogue, but that benefit only exists if you are really clear that what’s being offered will be honoured” “[Defendants] get a little bit of quick justice and they get generally a reduction in charge. Even if sometimes a reduction in charge isn’t justified, they’ll consider reducing as a carrot or incentive. Oh and the sentence indication… they can be well advised of what the sentence is going to be” Key messages • Participants indicated that timely disclosure has benefited defendants, however defendant behaviour hasn’t changed and may need to be addressed another way. • Defence counsel raised issues concerning the disclosure of clients defence to Police at the CMM meeting; this issue might need to be clarified or formalised. 18: Impact on other processes Summary Responses from research participants indicated that individuals had differing experiences of the impacts on other processes as a result of the pilot at the two test sites. Those interviewees at Tauranga that commented on this issue generally indicated that there hadn’t been any impacts, whereas interviewees at Manukau noted a number of impacts. However, Police at both sites commented on impacts, and some court staff members suggested that there had been changes to hearings. Tauranga Eight of the research participants in Tauranga who commented on the impact on other processes said that there had not been any impact. However one of these thought there may have been an increase in both cases going to status hearings and not guilty pleas, but said it was hard to know whether this was due to the pilot or not. One member of Police said that the pilot had impacted on their office, largely due to administrative processes. “…the project pilot makes us hold the files basically in our office until we’ve dealt with them at a meeting with the lawyers, so that slows that whole process down for us. I know it creates extra work for our clerical staff in that they’re busy trying to track down files that are going down the CMM process. And often if we can’t get the file back to the officer in charge of the case prior to a status hearing because it’s been held for CMM…then obviously we’re not able to take a decent file to the status hearing in which to discuss it” Manukau Two research participants in Manukau said that they had not experienced any impacts on any other processes as a result of the pilot. However one court staff member said that the pilot had lead to an increase in pressure in the court room, while another said it had increased work for Registrars and court staff. One other court staff member noted that the pilot had impacted on defended hearing dates. Most members of Police indicated that the pilot did have some impact on other processes, and may have increased stress levels. LSA and defence counsel responded that the pilot didn’t have an impact on other processes, although one lawyer indicated that it had improved communication and certainty. “It’s just another important priority thing you have to do in court, and it just has to be done, too many other people rely on you… So I think for [all court staff], that’s just more pressure in court. And sometimes… they’ll be missed, and the form won’t be printed out because it took too long, and then the [staff] at the back will have to do it, and that’s more work for them” Appendix one 96 Key messages • Participants indicated that the impacts of the pilot on other processes may be relevant to specific roles and/or local circumstances (and the ability of those affected to manage such impacts), which should be considered for implementation of any pilots in the future. • Participants’ comments regarding impacts on hearings might be given further consideration in conjunction with the quantitative information. 19: Additional issues and feedback Summary Research participants were asked whether they felt that the objective of the pilot could be achieved another way, and if they could change one thing about the pilot what would it be. At the conclusion of each interview, participants were also asked if they had any additional comments to make. Asked whether the objective of the pilot could be achieved in other ways, around a third of all research participants said that the objective could not be achieved in other ways. Suggestions for alternative ways to achieve the objectives included improvements to disclosure, addressing issues with duty solicitors, giving more powers to LSA, and having a full-time case manager. In response to the question ‘if there was one thing that you could change about the new processes what would it be?’ research participants from the two test sites had very different views, as set out below, with some participants from Tauranga saying that the pilot should be stopped. Changes suggested by individuals at both test sites included removing the simple track and utilising electronic tools. The qualitative review also identified a number of benefits and issues that were not anticipated by the project team; these arose from comments made either in response to questions on other issues, or at the conclusion of the interview. These issues varied at each test site, although research participants at both sites commented on: • communication • judicial involvement • measure of benefits. Tauranga Achieving the objective of the pilot Asked whether the objective of the pilot could be achieved in other ways, just over a third of all research participants from Tauranga said that it could not be achieved in other ways. Just two research participants thought that the objective of the pilot could be achieved other ways – one said that the objective could be achieved through improvements to disclosure, and the other said that it could be achieved by addressing issues with duty solicitors. Two interviewees said that nothing could achieve the objective of the pilot, and two interviewees also said that the pilot wasn’t useful. “…assuming that the objective is better allocation of resources, that can only be done by the application of experience and good judgement by all the participants in process. And the excellent relationship that exists between the defence bar in Tauranga and the prosecutors, and the court staff and the judges, is not something that a form can alter. It’s a matter of trust and attitude, and there is very high level of trust in the competence of the other people involved in the process in Tauranga, trust which would be misplaced in some other centres. So replicating the Tauranga environment is a very difficult task… I can’t see any means by which you could export what we have” “…I actually thought we were achieving it prior to the pilot scheme in this area. You know, we had good communication with solicitors… if not guilty hearings are down, if fixture hearings are down, I think it’s due to disclosure, I don’t think it’s got anything to do with the pilot scheme… if you complete disclosure properly, that’s going to speed up the whole process” Appendix one 97 Key suggestions for change In response to the question ‘if there was one thing that you could change about the new processes what would it be?’ research participants from Tauranga mentioned different issues, although more than one person said that the pilot should be stopped, and the court should revert to the processes that were in place prior to testing. Individual interviewees identified a number of other changes they thought should be made, these related to: • removing the simple track • improving initial consultation • Removing financial penalties for defence counsel in extenuating circumstances • improving compliance by defence counsel • having measurable goals • utilising electronic tools. “For Tauranga, I would suggest that CMM was not necessary, so therefore, they would just go back to the processes that we were using…. Definitely continue with the disclosure, I think that is very important… as far as status hearings and the discussions that we had, or that we used to have, are probably sufficient. I don’t know that the [pilot] process serves any great purpose” “I’d come back to the very beginning and I’d say more consultation and justification we need to be sold the idea as to what the advantages were, because to date I haven't seen any advantages, that's really what’s missing from the whole process. So more of a two-way consultation rather than just saying well it’s happening to everyone’s benefit we haven't seen any benefits to date” “Not get stung so heavily by the LSA effectively if you miss it. There are genuine reasons sometimes for not complying or not filling out a CMM. It’s sometimes reasons beyond your control… that causes me the biggest sort of grievance really, to know that you’re losing money effectively because of silly reasons like it’s easier from someone to come over from [another area] for a sooner date, which effectively speeds everything up anyway, but as a result you lose out on money” “…To me it’s pointless running the pilot without a goal that you can measure, and in Tauranga at least I haven’t seen any sign of measurable goals being articulated, being monitored, and accordingly I wonder whether or not you’re going to get any results out of Tauranga that make even the slightest difference” Additional benefits and issues Throughout the interview many participants from Tauranga raised unanticipated issues (often in response to other questions asked throughout the interview). These comments cover a number of benefits and issues, some of which have been raised by numerous research participants, but many are comments made by individual participants only. However, as these comments are not in response to interview questions, it cannot be assumed that other participants do not share such views. Issues raised by research participants in Tauranga related to: • appropriateness of the pilot • awareness raising • communication • enforcement • impact of courtroom discussion • judicial involvement • measure of benefits • participant availability • perceptions of pilots • other comments. Appendix one 98 • Appropriateness of pilot “… I’m loathe to implement something that’s needed, shall we say, in Auckland and then implementing it in, say, Dunedin where their needs and results are somewhat different. That’s the trouble with introducing a black and white policy. I appreciate there has to a standardised system but I don't think it’s required everywhere…” “…I’m going, wow, where did it come from that Tauranga needed this? I suppose what I’m saying is I think we ran a pretty professional ship prior to the pilot coming in, and just these requirements you’re going, oh wow, I’m not sure if they’re actually relevant to us, to this area…” “You know what I found really interesting about this whole project was it was a Law Commission and Justice Department project isn’t it? It was the police doing all the work. We’re the ones that were doing all the hard yards… plus one member of the court staff. And I said to the guys something’s not quite right here... I think it’s probably going to continue… but I think there’s probably something better out there” • Awareness raising “it’s made us aware of the slowdown effect of lack of process in a case and usually it’s just words that can change it, or just making sure that things like… legal aid and disclosure have been given… [it] used to happen a lot where somebody would come in and the duty solicitor would just say, “Oh we just want a two weeks remand without plea”, and during that time nothing would happen… and they’d come back in two weeks and they’d want another two weeks because they hadn’t got a legal aid application, or they hadn’t found a lawyer or hadn’t got disclosure… that could go on for perhaps three appearances…” • Communication “… we don’t always get the feedback that we should … I went to the initial meeting, this thing started and now sort of six or eight months we’re talking about it again and I’ve had no contact in between… it would’ve been quite good to have a proper approach to say, ‘Look this is the pilot, are you doing it, is there any support that you need or anything else’ –what concerns me is that what I’ve been doing maybe quite often not what you wanted at all” • Enforcement “There was threats from legal services that [lawyers] wouldn’t get paid their legal aid but… there was no consequence to them for not completing it… and if they saw that the judges weren’t interested, they became disinterested” • Impact of courtroom discussion It was noted that there were benefits from bringing a defendant to the courtroom due to the formal/serious environment and the pressure from the judge, or ‘shaking the tree’. As such, the same process often took place whether or not a CMM had been completed. “The Judge’s can’t come in and say “good morning Mr Smith, I’ve got your document here. I see what the problems are, right let’s get on with it,” because the defendant’s not hearing that. He needs to hear and be fully informed as to what’s going on, so the Judge will say “right now the situation is this, this, this, this and this”. Well it shouldn’t come from the Judge, it has to come from the defence counsel and he’d say, Your Honour the issues are this, this, this, this, this, this, this, and this. It’s got to be verbalised… So that same process is going to take place, even if there’s a CMM done…” • Judicial involvement “… I don’t think from feedback I’ve received that some of the judges were reading [the CMMs], because the lawyers and both the police were saying that they were asking questions that had the information on the CMMs in front of them, which would indicate pretty well they weren’t taking too much notice of them” Appendix one 99 “…defence counsel and prosecutors were going to the extent of having these meetings, filling out the CMM form, and it was being attached to the court file, it would get to a status hearing and the judges would then say, well what are the issues, how many witnesses are you going to call? I mean all that information was already there and it was just they hadn’t bothered to read it, they were preferring to come into court and hear it orally and of course then everybody was saying, well why the hell are we filling these forms in if the judges aren’t going to read them. That was why the completion of the forms dropped off. • Measure of benefits “… with increased workloads business has increased, like our status hearings where they were a month out now [they are]out six weeks… we’re feeling the pinch of our extra business coming in, so we’re not quite as efficient as what we were. But that’s nothing to do with the pilot that’s just our busy time with Christmas and stuff” “…the report, the three month one, it’s so little in numbers that you’re working with, that one or two cases swing it this way or that way [and] can change your percentage hugely…” “I’m pleased that the pilot is being run, and I look forward to seeing the results in due course, but I’d like to see a draft before it’s published because all the material I’ve seen so far, it’s arisen from a trial, in my view, it’s not statistically soundly based, and I’ve got grave doubts that the statistical basis for it is fair and accurate, or constitutes a large enough sample to be truly representative of what we do and how we do it” • Participant availability “…a large issue that still rears its head with setting fixtures is OC availability… when you query that it’s always well they have six week rosters or something like that, and they’re unable to change their rosters… and this is my only criticism of the Police, is that I think that their rostering for their OC’s needs to be more flexible to work with the court” • Perceptions of pilots “I’ve seen it happen before, and I guarantee, mark my words, in twelve months time this system will roll out as a permanent thing, and time wastage will be absolutely horrific. Excuse me for being cynical, but I’ve seen it happen so many times, that if it doesn’t work and they say, ‘oh what do they know, they’re just negative, they’re just negative because they don’t want to do the work’….it just clogs up our system with more unnecessary stuff and Police, justice, and defence are spending more time instead of doing the court process which is stopping crime and making the community safe, and we waste time on things which are unnecessary like the CMM…” “…it’s just sad that what happens in the Government is that someone has an idea, someone of high ranking has an idea, and it gets under a pilot process, suddenly it becomes the way we do it, and in ten years time we say why on earth have we been doing this for, because it serves no purpose. I just hope that whoever has developed this, sees from my point of view, that it’s having absolutely no benefit at all, and if it is having benefit, then it’s very, very minuscule and are big enough to say, cool we tried it, didn’t work, back to the drawing board if we’re trying to save judicial time wastage, let’s try something else, or develop something else which does work, and doesn’t cause all this work and pull the pin. My biggest hope is that someone is man enough, or big enough to say it’s not working, let’s call it quits, we had a try, didn’t work, let’s move on… but I have my doubts” Appendix one 100 • Other comments “It’s simply just for the sake of something different…it’s like designing a bicycle and putting a wheel on a bicycle, and then someone coming along and saying let’s put a faster wheel on that bicycle…if you do that, I’ll be happy, but what they’ve done instead of putting a faster wheel on, they’ve put coloured spokes on the old wheel, they’ve put fancy little flags on the old wheel - still travels at the same speed, it’s just got lots more weight now and does exactly the same, it hasn’t gained anything, so I just can’t see the point of it” Manukau Achieving the objective of the pilot Research participants from Manukau had mixed opinions on whether or not the objectives of the pilot could be achieved in other ways. Around a third of all research participants didn’t think there was an alternative that would achieve the objectives, while slightly less interviewees thought there were valid alternatives, including giving more powers to LSA and having a full-time case manager. A number of interviewees indicated that they weren’t sure whether the objectives of the pilot could be achieved other ways. “the only other way it could be done, would be a full-time case manager for both status hearings and defended hearings, where they actually contact the police and the counsel to check everything’s ready to go… you’d have to be phoning counsel and getting on their case…That would be the only other way I could see it being done” “I think every other way has been explored and spoken about but I suppose it is about apportioning rewards… as public servants we see the benefits but… how are you going to get everyone to play ball?” “This is so ideal. You’re dealing with experienced police officers who’ve got many years of prosecuting under their belt. They look at their file and think, look, this is silly. The young cops well and truly overcharge. Looking at the evidence, we’re not going to be able to prove this or this, and then experienced lawyers come along, tell them the same thing, and work out something that gives the client something, that gives the public interest something. Or, in the case of the one that I did today, it gives the client a chance. He’ll get diversion and one chance” Key suggestions for change In response to the question ‘if there was one thing that you could change about the new processes what would it be?’ research participants from Manukau had very mixed views. A number of participants said that resourcing was the one thing they would change, while some others indicated that participation by defence counsel was the key issue they would like to see addressed. Individual interviewees identified a number of other changes they thought should be made, these related to: • stopping collation of statistics • changing process for CMM • removing the simple track • making the process electronic • ensuring documents printed quickly • Police honouring agreements with counsel • making disclosure more comprehensive. Appendix one 101 “I’d get rid of the stats, but I mean you can't do that because I do understand how this works, you still need something filed in writing because if it’s relevant you need to be able to place that before the Judge so in actual fact you can't get rid of the paperwork, but I would get rid of those stupid yellow forms, I would get rid of the courts sending out the CMM and just let the prosecutor fill it out at the meeting and the prosecution would just bring that over, that would go on file…basically all you need is a meeting between prosecution and counsel, and all we need is something in writing about that meeting... forget about all the other stuff that we have to do for it” “I’d want to take the pressure off the Police of lawyers making appointments and not attending…if it’s part of their contract to comply with such new systems, write to them and say, ‘We will consider not renewing your contract as a legal aid provider if you don’t comply’… three strikes out- if we get more than three complaints from the Police that’s it. A monetary interest would ensure that lawyers took part” Additional issues and benefits As with Tauranga, throughout the interviews many participants from Manukau raised unanticipated issues (again these were often in response to other questions asked throughout the interview). These comments cover a number of benefits and issues, some of which have been raised by numerous research participants, but many of which are comments made by individual participants only. However, as these comments are not in response to interview questions, it cannot be assumed that other participants do not share such views. Issues raised by research participants in Manukau related to: • communication • consultation (and buy-in to pilot) • issues with scheduling/adjournments • judicial involvement • maintaining momentum • measure of benefits • participation of stakeholders • perceptions towards pilots • staffing issues • upholding of agreements • other comments. • Communication “…we have got more work, and to be honest I just don’t know whether we are actually doing what is expected of us properly, because of not having the manpower and the [lack of] understanding of it… I am putting stuff in the system and I am thinking, ‘I don’t know why I am doing this’ you know” “…and actually knowing the results, because we do all this work and sometimes they tell us the end results two years later. So we don’t know if we’re actually working towards something that’s working or just wasting our time in trying to get our staff motivated. Go, ‘Yes it will work, because here’s our stats’.” “…And you still get counsel, I had one the other day when I asked her to remain for the case management memorandum form, and she goes, ‘What?’” • Consultation (and buy-in to pilot) “Don’t come and just tell us. Do you understand? It seems to happen all the time, where you tell us. We have to tell you now, but already we’ve decided to do the pilot. Could we not be part of the process beforehand? Then we could tell you, hand on experience, what we experience” Appendix one 102 “…more consultation with major stakeholders… before the initiation of the project date… lack of communication has lead to maybe a bit of resentment from defence counsel which caused initial problems because they saw it as something done without their consultation… And [they] were basically ordered to do something from Wellington” “…consultation with everybody…could have been done at an earlier stage, to get better buy-in or, you know, earlier buy-in, particularly with counsel so that we didn’t have that three months where really we were still struggling to get buy-in” • Issues with scheduling/adjournments “I remember there was a deposition today, it was the fourth time it had come for a hearing, and three times previously people had been flown up from down country… the lawyer decides to raise an issue about some bit of disclosure and of course the justice of the peace… they won’t hear any argument… it gets put off again. The thing is they load the hearing days with depositions and defended hearings. The judges and the JPs just want to clear the desks” • Judicial involvement One member of Police indicated that judges were not on board, ‘I know some judges looked upon it with some degree of cynicism and would comment openly in court about it’. “…what we propose, is to say to the counsel when they enter a plea of not guilty, your case is being remanded to the such and such date for a status hearing, your appointment with the Police is a day, obviously significantly before the status hearing, to discuss the issues and to complete the memorandum…and that date will be recorded on file, and then the judge will say you’re supposed to be at a meeting on the 15th of March, what did you do? Oh I forgot. He might accept that once and then you start worrying about their memory” • Maintaining momentum “…things always start off okay, and then it gets back into a rut again. So it needs someone at the helm to always keep a whip on it… there is no point everyone being there at the pilot and no one being there afterwards, because then it just goes back to the backlog. You need someone at the helm saying – why is something happening here?” • Measure of benefits “…because we haven't had it resourced, we haven't been able to really get a full grasp of what impact it’s had on defended hearings” • Participation of stakeholders “…it takes a while to build up a relationship with anyone really, and that includes prosecutors… and you need a dedicated prosecutor who wants to be in the job, and wants to make it work, and wants to have a good relationship with the defence. Not all defence lawyers are easy to work with, but generally they will be if there is a good working relationship. So, again, do we look at extending the six months to perhaps nine months? It just depends on the stress levels of prosecutors and whether they want that job for that long?” • Perceptions towards pilots One defence lawyer said that they were dubious about pilots, ‘Manukau seems to be a guinea pig for many pilots for obvious reasons, and you have a lot of defence lawyers that are quite suspicious of pilots’. This person implied that the reason they were dubious was that, even if a pilot was useful, momentum was not sustained. • Staffing issues “If you put an out of town judge with an inexperienced court taker then you’ve got to be very careful. We don’t want to be giving them too much of the simplification process” Appendix one 103 • Upholding of agreements “Basically you will go and have discussions in good faith, you will come to a proposed resolution, you’ll put that proposal to your client, in some cases have to spend a bit of time convincing your client that that's the way to go, and then have the Police come back and say we are not going to honour our proposal now. That's happened several times and I think that is something that really needs to be addressed. It has happened in two different ways. One with just the simplification co-ordinators reneging after thinking about it a bit further, and in one case the prosecutor who appeared on the day had seen the proposal that was put in place and was not been happy with it, so unilaterally reneged on the deal, which in my view completely ridiculous” • Other comments on the pilot “I think it should continue even when the pilot’s run out, I think now the Manukau court has got it up and running it should continue on. It would be a backward step to get rid of it” “I like it and I think you’ll find that across board everybody in Manukau likes it, it’s the work we don’t like, you’ve increased our workload” “…I think if all parties, including Legal Services, get on board with the objectives behind it…the defendants and victims and everyone will get through the court process in a better way. I think it is absolutely the best way to go, but… everyone has got to have a common goal I guess and see it for what it is. It is not about the court trying to save money or the court trying to get things through so that no one knows what they are doing. It is really to try and get disclosure and victims and defendants and counsel, everyone, having as much information as possible at the earliest stage, so that we can get things on the right track” “…there’ll be real trouble if anyone in Wellington tries to stop it. I’ll be on that plane. There are too many benefits for the court. Well, I shouldn’t say that, because I don’t know what the figures are, but I’m looking forward to seeing the figures, and to whoever started up the scheme, thank you very much” “Before we had the pilot project we had just the status hearings, and it got to the stage where you’d turn up to do a status hearing and the prosecutor will still have a 150 files and no time to talk… at least if that happens now the memorandums there, the files all been pre-done beforehand. So the meetings are important in my view and so are the memorandums” Appendix one 104 Appendix 1: Interview Guide Criminal Procedure (Simplification) Project Qualitative interview guide for six-month review INTRODUCTION & PURPOSE The Criminal Procedure (Simplification) Project involves changes to summary proceedings. This interview is part of a review to better understand participants’ experience of the pilot over the past six months. A: General • You have already received the information sheet and signed the consent form to be interviewed – correct? Just to recap: • Participants have been selected based on the level of their involvement and role in the pilot. • It is anticipated that this interview will take approximately 60 minutes. • We will not identify you in the ensuing report/s by name. However we are only interviewing a small number of project participants and we will be reporting the results in relation to the different roles. For example, we may say ‘defence counsel indicated that such and such’. • Just to clarify, the questions in this interview relate to the processes that we have been testing – we will refer to these as the ‘new processes’. B: Background context Objective: to gather contextual information in relation to the respondents’ engagement in the pilot. To start with, we would like to collect some background information. 1. Firstly, can you please give me a brief overview of your role in the court 1.1. What is your role/position? 1.2. How long have you been in this role? 2. Knowledge of the project and pilot 2.1. What do you think the purpose of the pilot is? 2.2. What are the key aspects of the pilot? C: Aspects of testing Objective: to gain an understanding of how various aspects of the pilot are working in practice. Now I would like to discuss some specific aspects of testing. 1. Firstly, guidelines on Police Initial Disclosure and Instructions 1.1. What changes has the new process for disclosure brought about? 1.1.1. How well have these worked? 1.1.2. What do you think are the pros and cons of the previous and new processes? 1.1.3. Do you think the new process provides sufficient disclosure for a plea to be entered at the 1st or 2nd appearance? 2. Now to differentiated caseflow management (simple and extended track) 2.1. What do you think the purpose is of having different case tracks? 2.2. Do you think the different tracks are useful? 2.2.1. How well do you think the extended case track works? 2.2.1.1. What do you think are the pros and cons of the extended track? Appendix one 105 2.2.2. How well do you think the simple case track works? 2.2.2.1. What do you think are the pros and cons of the simple track? 2.3. To you think the cases currently included are on the right track? 2.4. Do you think cases currently excluded could benefit from the case tracks approach? 2.4.1. If so, what type of charges/cases (e.g. domestic violence or Family Violence Court cases/self-represented/non-Police prosecuting agencies) do you think should be included? 3. And lastly, the Case Management Memorandum (CMM) 3.1. What do you think the purpose of the CMM is? 3.2. Do you think the CMM is useful? 3.3. For extended track cases, do you use the CMM’s (always, sometimes or not at all)? 3.3.1. If not, why not? 3.3.2. Is the timeframe allowed for completion of the CMM appropriate? 3.4. Do you think the CMM process would be suitable for other types of cases? 3.4.1. Do you think that non-serious cases would benefit from out of court discussions? 3.4.2. Do you think cases that are currently excluded (e.g. domestic violence or Family Violence Court cases/self-represented/non-Police) would benefit from out of court discussions? D: General perceptions Objective: to gain an understanding of participant’s perceptions of the pilot. Now I am interested to hear what you think of the pilot more generally. 1. Motivations vs. barriers: 1.1. What aspects of the pilot do you think have improved things? 1.1.1. What aspects of the pilot do you think have made things worse? 2. Interaction with others 2.1. Do you think the new processes changed the way you interact with other participants involved in the pilot? 2.1.1. If so, how? 2.1.2. If so, is this an improvement? 3. Role specific research questions: 3.1. To all - has the implementation of the project changed your role, or aspects of your role? 3.1.1. If so, how? 3.2. To Police Prosecutors – do you think the Guidelines on Police Initial Disclosure and Instructions (improved and earlier disclosure) worked well? 3.3. To Police Prosecutors – do you think the level of overall engagement from defence counsel is satisfactory? 3.3.1. Why/why not? 3.4. To Police Prosecutors and Counsel –do you think the set timeframes for discussions and filing of CMM’s assists with the progress of a status hearing? 3.4.1. How long does it take to complete the CMM? 3.5. To Counsel – do you think the level of overall engagement from Police Prosecutors is satisfactory? 3.5.1. Why/why not? 3.6. To Counsel – do you think the new process has benefits or disadvantages (or both) for your clients? 3.6.1. If so, in what way? 3.7. To Counsel - the new process involved changes to payment from LSA - do you think what the payment covers is appropriate for the new process? 3.7.1. Do you think that communication of the changes to payments was clear/timely? 3.8. To LSA - The new process involved changes to payments made to counsel - do you think the process for payment and invoicing is clear? Do you think the new payment step is well understood by counsel? 3.9. To all, do you think that the new processes affected the way legal aid is assigned, e.g. timeliness? Appendix one 106 3.10 To Court Staff – what involvement do you have in the scheduling of defended hearings? 3.10.1 Do you think the new process impacts on the scheduling of defended hearings, and if so, how (e.g. timeframes)? E: Operation of testing Objective: to understand users experiences regarding the operation of the pilot and to identify the preferred ways of implementing potential future projects. Now we will discuss the operation of the pilot in your area. 1. Implementation & service delivery 1.1. Did you attend the launch and initial meeting regarding this pilot? 15 1.1.1. If not, why not? 1.2. Did you attend follow up meeting?15 1.2.1. If not, why not? 1.3. Have you read the material supplied regarding the pilot? 1.3.1. If not, why not? 1.4. Do you think that the material supplied about the pilot was useful? 1.4.1. Was the level of detail appropriate? 1.4.2. Did you feel prepared, from the material supplied and sessions held, when testing commenced? 1.4.3. Do you think anything could have been done differently? 1.4.4. If so, what and why? 1.5. Throughout the duration of this pilot have you required additional support, information or advice? 1.5.1. If so, what information was sought, and was it provided? 1.6. What do you think would be the best way to receive future information on the pilot (e.g. internet/intranet/face-to-face/printed publications)? 1.6.1. What frequency of communication do you think is suitable? 1.7. Do you have any suggestions for improving the implementation of potential future pilots/projects? 1.8. Do you think additional support for this pilot is necessary? 1.8.1. If so, what type of support? 2. Recent experiences 2.1. Throughout the duration of this pilot has there been any changes to the way the process changes have been conducted over time? 2.1.1. If so, what type of changes? 2.2. Do you think that the new processes affect the time it takes to complete your job? 2.2.1. If so, in what way? 2.2.2. Do you think this has changed since the project was first implemented? 2.2.3. If so, in what way? 2.2.4. Since the implementation of the new processes, what do you think has had the biggest impact on how long it takes to complete your role? 2.2.5. Do the new processes enable you to do your job better or increase your job satisfaction? 2.2.5.1. If so, how? 3. Overall process 3.1. What do you think are the benefits/issues of the new process? 3.2. Have you experienced any impacts on any other processes as a result of the pilot? 3.2.1.1. If so, did you monitor any of these impacts throughout the duration of the pilot? 3.2.1.1.1. If so, has this uncovered (or confirmed) any benefits/issues? 3.2.1.1.2. If issues, have you attempted to solve these and, if so, how? 3.3. Have you developed any practices (e.g. personal/local) to accommodate the process changes? 3.3.1. If so, what type of practices? 3.4. Do you feel differently about the pilot now than you did when it was first implemented? 15 A launch event and meeting (including the distribution of materials) was held at both locations in early July (2008). A follow-up meeting was held in Manukau in late November, and in Tauranga in mid-November. Appendix one 107 3.4.1. If so, how? 3.5. Did you notice any changes in other participant’s behaviour (in relation to the pilot) throughout the duration of the testing? F: Compliance Objective: to understand if participants are complying with the process and, if appropriate, how this compliance might be altered. Now I would like to discuss issues relating to how well the new process is followed in practice. 1. Compliance with the new process: 1.1. How well do you think the new process has been complied with by all involved? 1.1.1 If not, what hasn’t been complied with? 1.1.2 Do you think this has been the case for the duration of the pilot or just at particular times? 1.2. What do you think might assist in making the project easier to comply with? 1.1.3 Do you think any other measures should be taken to encourage compliance? 1.3. Are there any aspects of the new process that you choose not to comply with? 1.1.4 If so, which aspects and why? 1.4. Thinking back to when the process changes were first introduced compared with now, do you think your use of the new process has changed? 1.4.1. If so, in what way? 1.4.2. Do you think the same applies to other participants? G: Closing comments Objective: to identify and gain an understanding of any issues that haven’t been covered already. 1. 2. 3. 4. We are nearly finished now, but first a couple of quick questions: If there was one thing that you could change about the new processes what would it be? Do you think the objective of the pilot could be achieved in other ways? Unidentified issues: 4.1. Do you have any other comments on the pilot? Thank you for taking part in this research – your insights will be invaluable Appendix one 108 Appendix two: Three-month review document Criminal Procedure (Simplification) Project Three Monthly Review of the Testing of Differentiated Caseflow Management and Guidelines on Police Initial Disclosure and Instructions to Counsel 17 December 2008 Appendix two 109 Contents Page 1. Introduction.............................................................................................................................. 111 Key Findings.............................................................................................................. 111 Key Findings for Manukau ....................................................................................... 111 Key Findings for Tauranga ....................................................................................... 112 Next Steps.................................................................................................................. 113 Background ............................................................................................................... 113 2. Testing in Manukau District Court .......................................................................................... 116 General Workload Data – Manukau ......................................................................... 116 Baseline Data............................................................................................................... 23 Three Month Review Data......................................................................................... 117 Initial Disclosure........................................................................................................ 117 Reasons for Adjournments ...................................................................................... 117 Time to Disposal........................................................................................................ 119 Case Tracks ............................................................................................................... 120 Case Management Memorandums .......................................................................... 121 Status Hearings ......................................................................................................... 123 3. Testing in Tauranga District Court......................................................................................... 125 General Workload Data - Tauranga.......................................................................... 125 Baseline Workload Data ............................................................................................. 46 Three month Review Data ........................................................................................ 125 Initial Disclosure.......................................................................................................... 47 Reasons for Adjournment .......................................................................................... 50 Time to Disposal.......................................................................................................... 51 Case Tracks ................................................................................................................. 52 Case Memorandums ................................................................................................... 55 Status Hearings ........................................................................................................... 62 Appendix One: Review Methodology ......................................................................................... 133 Appendix Two: Background Information on the Criminal Procedure (Simplification) Project134 Appendix two 110 1. Introduction This report presents an initial assessment of the testing of summary procedural changes conducted at Manukau and Tauranga District Courts as part of the Criminal Procedure (Simplification) Project. The goals of the testing were to: • • • • Promote earlier guilty pleas and less adjournments through improved disclosure and instructions to counsel; Promote less appearances in the administration stage; Decrease time from first appearance to disposal; Ensure judicial time was utilised appropriately, particularly for status hearings Summary Procedural Changes being Tested Three proposals were identified for testing: • Guidelines on best practice for the provision of Initial Disclosure for cases in the District Court and Guidelines on best practice to enable prompt instructions to be given to Counsel from Defendants. The Guidelines clarify the roles and responsibilities of the different agencies involved in the process (including Court Registry Officers and the Judiciary). • A differentiated caseflow management process, which is being used to allocate different types of cases to different procedural 'tracks' that set out events and timeframes designed to meet the specific needs of the case. • A Case Management Memo (CMM) to ensure that, in summary cases, parties interact to progress matters outside of court hearings. The proposals above focus primarily on the first two stages of the Summary Court Process, the List Court Stage and Status Hearing Stage. The proposals have been brought together as a package to assess their combined effect on the court process. Key Findings To date we have seen improvements in both the simple and extended track processes in both courts in terms of average age to disposal and the number of appearances in the administration stage. Reducing the number of events and the time between events notably contributes to improved case throughput in the court. However, because of the short period of time from initiation to the review, the number of case disposals included in the three month review is still relatively small (Manukau 32 cases, Tauranga 25 cases). The number of cases included in testing, particularly the number of CMMs filed, is reasonably low because the first 6-8 weeks of testing involved the bedding-in of the process in each court. In addition, most cases will take longer than three months to progress through to disposal. We recommend that testing of the model summary process continue at both courts until the sixmonth period review is completed. Key Findings for Manukau Appendix two 111 In Manukau, 343 cases were captured on check sheets as part of testing, over the three month review period (14 July – 13 October). In September for example, the cases included in testing made up 19% of Manukau’s total criminal summary caseload. Of the 343 cases - 41 were excluded from testing, 45 went down the simple track, and 257 went down the extended track). 16 Age of disposal differences • Simple Track - Cases disposed of at Defended Hearing took an average of (compared with 176 days for cases disposed of at a Defended Hearing within sample 17). • Extended Track - Cases disposed of at Status Hearing took an average of (compared with 127 days for cases disposed of at a Status Hearing within the sample). 90 days baseline 63 days baseline Average number of appearances in administration stage • For cases on the simple track there were 1.8 appearances (compared with purely summary cases disposed in baseline of 5.3 appearances). • For cases on the extended track there were 2.3 appearances (compared with electable cases in baseline of 4.9 appearances). Case Management Memorandums (CMMs) • 233 cases had CMMs issued, of which 85 were filed in the three month period, with the remaining filed outside the review period (and not including cases excluded from testing ie. self represented, DV related and first appearance prior to 14 July). • In the first two months of testing, CMMs were filed on average within 3 weeks and 2 days. By the third month, the average for CMM filing had reduced by a week to 2 weeks and 1 day. This is likely to indicate a level of responsiveness from counsel in engaging with Police. • A random sample of CMMs were gathered (65), and of this sample: - 95% were completed by counsel - 75% requested a sentencing indication - One-third consented to either further custodial remand or continuation of the conditions of bail until defended hearing. Key Findings for Tauranga In Tauranga, testing involved 25% of total criminal summary caseload in Tauranga District Court. 202 cases were captured on check sheets as part of testing, over the three month review period (14 July – 13 October). In September for example, the cases included in testing made up 25% of Tauranga’s total criminal summary caseload. 18 Of the 202 cases - 82 were excluded from testing, 6 went down the simple track, and 114 went down the extended track). Age of disposal differences • Simple Track – There were no cases disposed of by Defended Hearing during the review period. 16 Manukau received 1,433 new cases in September, of these 86% were prosecuted by Police (1,227). Of these cases 149 were joined and 399 cases were disposed prior to a cases track decision (first/second appearance) this left a remainder of 679 cases. Of the 679 cases 129 were part of testing which makes up 19%. 17 An explanation of baseline workload data is in Appendix 1. 18 Tauranga received 713 new cases in September, of these 83% were prosecuted by Police. Of these cases 47 were joined and 305 cases were disposed prior to a cases track decision (first/second appearance) this left a remainder of 240 cases. Of the 240 cases 61 were part of testing which makes up 25%. Appendix two 112 • Extended Track - Cases disposed of at Status Hearing took an average of 52 days (compared with 119 days for cases disposed of at Status Hearing within the baseline sample). Average number of appearances in administration stage • For cases on the simple track there were 1.8 appearances (compared with purely summary cases disposed in baseline of 2.6 appearances). • For cases on the extended track there were 2.5 appearances (compared with electable cases in baseline of 2.9 appearances). Case Management Memos • 102 cases had CMMs issued, of which 71 were filed in the three month period, with the remaining filed outside the review period (and not including cases excluded from testing ie. self represented, DV related and first appearance prior to 14 July). • CMMs were filed on average within 2 weeks over the whole review period. • A random sample of CMMs were gathered (45), and of this sample: - 75% were completed by counsel - 24% requested a sentencing indication - 10% consented to either further custodial remand or continuation of the conditions of bail until defended hearing. - 42% noted they did not require a Status Hearing and could go directly to Defended Hearing. Next Steps Six-Month Review This review was taken at the halfway point of the testing period. The six-month review will provide broader and more comprehensive analysis, including qualitative interviews with participants reflecting on their experiences to date. The review will discuss the implications of implementing the process wider than the test sites and whether the processes need to be modified. Wider resource implications of the test processes will be considered and the report may include analysis on scheduling, judicial resource, incentives or sanctions required, and overall engagement in the process. Consideration will also be given to the criteria for cases included in the model process, to see whether a wider range of cases could benefit from these procedural improvements. The outcome of both reviews will also inform legislative work, particularly procedures that might require legislative support. Background Criminal Summary Jurisdiction All criminal cases begin in the administration phase. As a general rule, events that occur in later stages, by their nature, take progressively longer and use more court resource 19. Therefore, relatively small percentage differences in the timeliness of case disposals in the administration stage, have an impact on timeliness in the later stages of the court process, due to the volumes of work involved. Accordingly, the more cases disposed of in the administration stage, the less unnecessary delay and the more efficient the Court is. 19 Except for the final administration stage. Appendix two 113 A process map showing an overview of the changes being tested is identified below: Proposed Summary Court P Testing of Differentiated caseflow management : Criteria will be developed for filtering cases through different procedural tracks in the summary court process . List Court Stage Case Memo Testing of Guidelines on initial Police disclosure and Instructions to Defence Counsel Pre-Hearing Stage - Status Hearing Defended Hearing Stage - Defended Hearing Sentencing Hearing Stage - Sentencing hearing Testing of Case Management Memorandum (the basis for one of the differentiated caseflow management tracks) Simple Summary Track Extended Summary Track(1 ) Extended Summary Track(2 ) Case Tracks The criteria for identifying what track a case should be assigned to, is based on analysis of the behaviour of summary cases and on information gathered on current practice in courts. For testing, it was proposed to have less serious cases progressing to the Simple Track and more serious and complex cases progressing along the Extended Track. The rationale for the two tracks was that generally: • serious offences would benefit from early case management discussions by parties because of the complexities of the offences, and may need Judicial input at a status hearing; • cases not serious in nature have matters at issue which are narrow and would not necessarily benefit from detailed case management, or Judicial input at a status hearing. The case track criteria is very much a guideline and there is discretion in each case for the Judicial Officer or Registrar to assign a case to a different track based on the characteristics of that case. Reasons for Adjournment Previous case analysis had identified that Police initial disclosure and instructions were among the top five reasons for adjournments in the list court stage in the summary jurisdiction. The Guidelines which were included in testing identified best practice for the provision of initial disclosure and instructions and intended to clarify the roles and responsibilities of the different agencies involved in the process. The purpose of the Guidelines are: • to enable sufficient disclosure to be provided within a reasonable timeframe to allow proper and timely instructions / advice between Counsel and the Defendant; and Appendix two 114 • • to allow Counsel and the Defendant to be fully informed so they can make decisions in respect to the next hearing event; to enable plea and charge discussions. The Guidelines on Instructions and Disclosure included in testing applied to all informations laid by Police in the criminal summary jurisdiction. Currently, the Guidelines are drafted as a standalone document and more discussions need to occur on whether they are presented in the right form for testing. Suggested best practice for the list stage should be limited to two events and a period of two weeks (ie. first appearance and an adjournment for the maximum of two weeks, if required and then the second list appearance). Cases Excluded from Test Processes The following cases were not included in the testing (other than disclosure changes) because they are dealt with by other processes: • Infringement Offences • Charges laid indictably • Cases referred to a Family Violence Court • Cases that are Domestic Violence related • Cases where either Police or Judicial diversion is being considered • Cases disposed of in the list stage of the process • Cases where trial by jury is elected in the list phase • Cases where the Defendant is self-represented • Cases filed by other prosecuting agencies (eg, Fisheries, IRD). • Cases referred to the Criminal Procedure (Mentally Impaired Persons) Act 2003 • Cases referred to the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003 Appendix two 115 2. Testing in Manukau District Court General Workload Data – Manukau The Manukau District Court had 7509 cases of new business for all jurisdictions for the three month period 1 July to 30 September 2008 20. Of these, 4346 cases were in the criminal summary jurisdiction. Criminal Summary Jurisdiction Workloads Over the test period the total criminal summary jurisdiction showed the following results to the end of October 2008 21: • the total number of active criminal summary cases increased by 384 cases (15%) • case disposals were down by 252 cases (16%) • the median age of the caseload over that period reduced by 2.0 weeks (from 9.1 to 7.1 weeks), and reduced by 0.8 weeks over the previous 12 month period. • the number of aged cases 22 reduced by 44 cases (10%) over the test period, but were at similar levels to 12 months ago. The number of Not Guilty cases over the test period was: • Up 167 cases (100%) but was at similar levels to the same period last year; • The number of case disposals was down 25 cases (21%) over the test period but again, at the same levels as the previous time last year. • The median age of Not Guilty cases reduced by 3.0 weeks over the test period, and 1.6 weeks over the previous 12 month period. Baseline Data The make up of the baseline data for Manukau District Court is identified in the table below: Number and stage of disposal for Baseline Cases Administration Simple Track Type 25 cases Extended Track Type 18 cases (Electable) Pre-Trial 6 Defended Hearing 6 Total 37 12 10 40 77 To get an idea of the scale of the cases included in testing, in the month of September 2008 Manukau District Court received 1,433 new summary cases with 86% being prosecuted by Police. There were 129 new cases in September included in testing which made up 19% of Police Prosecution summary matters over that period. 23 20 This is the closest proxy to the actual dates for the test period (14 July to 13 October) Technically the end date for the 3 month review of testing was 14 October 2008. 22 Active Cases aged over 26 weeks from first appearance. 23 Manukau received 1,433 new cases in September, of these 86% were prosecuted by Police (1,227). Of these cases 149 were joined and 399 cases were disposed prior to a cases track decision (first/second appearance) this left a remainder of 679 cases. Of the 679 cases 129 were part of testing which makes up 19%. 21 Appendix two 116 Three Month Review Data Over the three month period of 14 July 2008 – 13 October 2008, 343 cases were captured on check sheets. Of these 41 were excluded from testing, 45 went down the simple track and 257 went down the extended track. The spread of cases across the months are: Number of Cases in testing over the three month period (Captured on check sheets) Month Excluded Simple Extended Total Prior to 14 July 32 32 July/August 4 26 51 81 August/September 4 13 107 124 September/October 1 6 99 106 Cases Excluded from Testing There were 41 cases excluded from testing. The main reason for cases being excluded was that the first appearance was prior to the start of testing (14 July 2008). These cases were excluded because it would be difficult to show if the initiatives being tested had impacted on their progression or result. A table identifying the reasons for exclusion of the cases is provided below. Make up of Cases excluded from testing Reason First appearance prior to 14 July Domestic Violence Related Self Represented Police Diversion Given Indictably Laid Charge Other Prosecuting Authority (non Police) Total Number of cases 32 2 3 1 1 2 41 Initial Disclosure • • The initial receipt document was relatively well received, and anecdotal feedback from counsel was that they were pleased with both the timeliness and quality of the disclosure. Initial Disclosure is likely to have contributed to the reduction in the number of appearances per case in the administration stage (see page 11). Parties were asked at court appearances in the administration stage if they had received initial disclosure and the date it was provided. Of the 302 cases included in testing, 119 parties advised the date of when initial disclosure had been received, and 49 initial disclosure documents were provided to the court and placed on the court files. This review will not capture the full benefits of initial disclosure as cases disposed at first and second appearance were not captured on the check sheets. Reasons for Adjournments The following pie graphs, identify the major reasons for adjournments from the test data and the baseline data. These pie graphs indicate the top ten reasons for adjournment and their proportion of that total, rather than proportion of the total number of cases. 31% of cases in baseline had No Reason identified for adjournments from first to second appearance, compared with the testing data we can see that the Reason Unknown was higher at 48%. This figure reflects some of the bedding-in of the test processes as reasons for Appendix two 117 adjournment were not fully captured during the first month of the testing. In addition, over the test review period Manukau District Court had a heavy workload that has created pressure on their list courts, and therefore the court taker was not always able to record the adjournment reason. In both sets of data the adjournment reason of Defendant not Available appears to have dropped dramatically from 26% to 1% for between 1st and 2nd appearance, and 12% to 1% for between 2nd and 3rd appearance. There are a number of possible reasons why this might have reduced such as, earlier discussions with Counsel confirming with the Defendant the date of the next appearance. However, this is unable to be confirmed from the data collected. Not Guilty to Status Hearing has risen from 22% (baseline) to 54% (testing). This may indicate that improved disclosure has meant that more cases are progressing and not requiring a further administration event, moving onto the appropriate track. In addition we can see that “No Instructions” has increased to 18% from 1%, however, it had reduced to 4% as an adjournment reason between 2nd and 3rd appearance. This could be due to disclosure being provided earlier which results in the need for earlier instructions to counsel for a plea to be entered. However, this also cannot be confirmed from the data collected. Baseline Data Testing Data Reasons for adjournments identified in baseline analysis from first to second appearance NG to SH 2% NG to Fixture 2% NPS - Enlarged 20% No Instructions 1% Defendant has No Counsel 6% Defendant Not Available 26% NG to SH 15% Counsel Not Available 1% Disclosure Incomplete (or nil) 3% Possible Police Diversion 8% Transferred to a different court 3% No Instructions 18% Defendant has No Counsel 1% NG to Fixture 8% Legal Aid 2% Other Reason 4% Reason Unknown 28% Top 10 Reasons for Adjournments from the First to the Second Appearance Defendant Not Available 1% NPS - Enlarged 3% Reason Unknow n 48% Key: NG = Not Guilty; SH = Status Hearing; NPS = No Proof of Service; No Instructions = No instructions to counsel from defendant Appendix two 118 Baseline Data Testing Data Reasons for adjournments identified in baseline analysis from second to third appearance Defendant has No Counsel 5% NG to SH 22% Top 10 Reasons for Adjournments from the Second to the Third Appearance Counsel Not Available 3% Counsel Not Available 2% Disclosure Incomplete (or nil) 2% No Instructions 4% Defendant Not Available 12% Defendant Not Available 1% NG to Fixture 4% Reason Unknow n 29% Possible Police Diversion 4% To lie until serious matters 4% NPS - Enlarged 13% NG to SH 54% NPS - Enlarged 1% Possible Police Diversion 1% Reason Unknown 29% Warrant to Arrest Issued 1% Other Reason 4% NG to Fixture 5% Key: NG = Not Guilty; SH = Status Hearing; NPS = No Proof of Service; No Instructions = No instructions to counsel from defendant Time to Disposal • • The time to disposal has decreased by just over 50% for both case tracks. While the number of cases this applies to is not large (32 cases) it gives a good indication of the potential benefits. The number of appearances in the administration stage has also dropped significantly, and this would also be likely to contribute to the reduction in time to disposal. Average Age of Disposal (days) from first appearance Not Guilty (Status Hearing Stage) Defended (Defended Hearing Stage) Baseline (prior to testing) 127 176 Testing (14 July-13 Oct) 60 74 The average time to disposal was 52% less (67 days) in the status hearing (Not Guilty) stage for those cases included in testing compared to Manukau District Court’s average age of disposal for summary cases. Also the average time to disposal in the defended hearing stage for those cases included in testing was 57% less (102 days). Stage of Case Disposal Simple Track Cases - Disposal stages Stage Administration stage Pre-Trial stage Defended Hearing stage Appendix two Number of cases 0 0 13 Extended Track Cases - Disposal stages Stage Number of cases Administration stage 0 Pre-Trial stage 19 Defended Hearing stage 0 119 Average Number of Appearances Average Number of Appearances at the Administration Stage Excluded Simple/Simple type cases Baseline - Average No. of appearances in admin stage Testing - Average No. of appearances in admin stage 0.0 5.3 Extended/Extended type cases (electable) 4.9 2.5 1.8 2.3 The test processes proposed that two appearances at the administration stage should be sufficient for most cases. The data above shows a significant reduction in the number of appearances at the administration stage for both the simple and extended tracks. This will have been, in part, due to improved disclosure and improved assignment of legal aid to defendants. Case Tracks Simple Track There were 45 cases that went down the simple track, the majority of these cases were summary cases (62%) with the remainder being electable cases. Early on in the testing there had been some initial confusion with which cases should go down which track, and this has influenced the high number of cases that were electable going down the Simple Track. Month July/August August/September September/October Simple Track Electable 9 7 1 Summary 17 6 5 Total 26 13 6 Of the cases that proceeded down the simple track during the three month period, 28% had a defended hearing in this period. The majority of these cases (9 cases) resulted in the case being disposed of with the remaining (4 cases) needing another defended hearing. Defended hearing outcomes for the Summary Cases (Simple Track Type Cases) Disposal type Number of cases Guilty plea 3 Another defended hearing 4 Withdrawn by leave 4 Evidential Guilty 1 Guilty Plea / Charge(s) 1 withdrawn by leave Total 13 Appendix two 120 Extended Track There were 257 cases that went down the extended track. A high proportion of these cases were electable cases (79%), with the remainder being summary cases. Extended Track Electable 47 78 79 Month July/August August/September September/October Summary 8 25 20 Total 55 103 99 Case Management Memorandums From a random sample of CMMs, the usefulness of the CMM for identifying issues out of court was demonstrated through: - Almost all CMMs (96%) being completed by both Police and Counsel. - A large number of case CMMs in Manukau DC wanting sentencing indications, however this contributed to them requiring status hearings to get one. - On half of the CMMs an Intimated Guilty plea was given for one or more charges. - About a third of case CMMs consented to further custodial remand or conditions of bail continuing until defended hearing. 233 cases had CMMs issued, of which 85 were filed in the three month period, with the remaining filed outside the review period (and not including cases excluded from testing ie. self represented, DV related and first appearance prior to 14 July). A graph comparing CMMs issued and received is identified below. If a date was not noted when the CMM was issued or filed, the issued date was allocated to the list appearance where a Not Guilty plea was entered, and the received date was allocated the date the CMM was signed. Change in CMMs issued and received at Manukau 140 120 Number 100 80 CMM Issued 60 CMM Received 40 20 Se pt em be r /O ct ob er be r Au gu s t/S ep te m Au gu st Ju ly/ Pr io rt o 14 Ju ly 0 Months Appendix two 121 Filing time of CMMs The testing required the CMM to be filed with the Court prior to the scheduled status hearing. Police Prosecution Service were responsible for ensuring that the completed CMM was returned to court by the due date, which is: • In Manukau - 3 weeks prior to the scheduled status hearing or a maximum of 4 weeks after a Not Guilty plea is entered; Time taken for CMM to be filed at Manukau 30.00 Time in days 25.00 20.00 Time taken 15.00 10.00 5.00 0.00 July/August August/September September/October Months Approximate time taken for the completion of the CMM ranged from: • 23 days (3 weeks 2 days) in July/August • 25 days (3 weeks and 4 days) in August/September • 15 days (2 weeks and 1 day) in September/October The time taken to file the CMM has reduced and this reflects, to some extent, the responsiveness of counsel and a pro-active Police Prosecution Service in Manukau in ensuring CMM meetings were arranged, and memos were filed. Analysis of the content of CMMs A random sample of CMMs from 65 court files were analysed. Of the 65 CMMs, 95% (62 CMMs) were completed by both Counsel and Police, or had Counsel involvement in their completion. The remaining 3 CMMs automatically went to a Status Hearing because counsel had not engaged in any discussions with Police about the CMM Requested a Status Hearing Nearly three quarters of the CMMs requested a sentence indication (73% or 48 CMMs). This was therefore the main reason given for going to a Status Hearing. Other reasons given are identified in the table below, with some CMMs indicating more than one reason: Appendix two 122 Reasons for requesting Status Hearing identified on the CMMs Sentence Indication 48 Diversion 6 No contact from counsel 1 Set fixture date 5 Reparation 1 Take instructions 2 Proof of Service 1 Guilty Plea 1 Disclosure 1 Withdrawn by Leave 1 Not identified 18 Total 85 Charge negotiations were made on 19 of the CMMs, with charges identified as being withdrawn or amended. Intimated Guilty pleas were given for one or more charges in 34 of the 65 CMMs. What’s In issue Of the 65 CMMs, 22 included a statement of what was “in issue”. The main reasons given disputed the offence took place at all, which leads to all evidence being in dispute. However, it could also be that counsel are hesitant to show their hand too early. The “in issue” reasons included: • Mens Rea (capacity for mental element in an offence committed) • Not Indecent – disputed facts • Self defence / property defence / remove trespasser, reasonable force • Was the defendant involved in the transaction and was it reckless • Not driving at a dangerous speed • Claim of right Scheduling the Defended Hearing There were 11 CMMs which included identification of either suitable or unsuitable dates for the defended hearing. However, only 1 CMM included reference to contacting the Registrar to arrange a date. Cases going to Defended Hearing Of the CMMs which were likely to go onto a Defended Hearing, 21 of these consented to either, a further custodial remand until the defended hearing, or continuation of the conditions of bail until the defended hearing date. At the time of the review, none of the CMMs had gone to a defended hearing. Status Hearings Of the 257 cases going down the extended track, 46 cases were scheduled for a Status Hearing during the three month testing review period. Of those, 58% (27) were adjourned to another appearance (Judges List, Status Hearing or Defended Fixture). The remaining cases were disposed of by way of Guilty plea, withdrawn by leave, or Guilty plea with charges withdrawn or amended. The table below shows this breakdown: Appendix two 123 Status Hearing Outcomes Extended Track Status Hearing Outcomes Guilty Plea/Charges Withdrawn or 8 Amended Guilty Plea with adjournment for a Pre-sentence report 1 Guilty Plea (conviction and sentence or discharged at status hearing) 9 Withdrawn By Leave 1 Adjourned to Defended Fixture 8 Adjourned to another hearing 19 Total 46 Of the 8 cases adjourned to a Defended Hearing from the Status Hearing, none of these cases have been heard at a defended hearing during the review period. Appendix two 124 3. Testing in Tauranga District Court General Workload Data - Tauranga The Tauranga District Court had 3199 cases of new business for all jurisdictions over the testing period. Of this, 2091 new cases were in the criminal summary jurisdiction over the 1 July to 30 September 2008 period of testing 24. Criminal Summary Jurisdiction Workloads Over the test period the total criminal summary jurisdiction showed the following results to the end of October 2008 25: • The total number of active criminal summary cases increased by 150 cases (or 17%) • The number of case disposals down by 60 (or 8%). • The median age of the caseload over that period reduced by 1.6 weeks (from 2.9 weeks to 1.3 weeks), a reduction of 1.0 week over the previous 12 month period. The number of Not Guilty cases over the same period was: • Up 36 cases (44%) with the number of case disposals at similar levels – up by 2 cases (0.5%) over the test period, and reducing 9 cases (19%) over the previous 12 months. • The median age of Not Guilty cases also stayed at similar levels over the test period and the previous 12 month period (up 0.2 weeks to be 6.3 weeks). Baseline Workload Data The make up of the Tauranga baseline data is identified in the table below: Number and stage of disposal for Baseline Cases Administration Simple Track Type 27 cases Extended Track Type 27 cases (Electable) Total 54 Pre-Trial 4 Defended Hearing 4 Total 35 5 3 35 9 7 70 Three month Review Data Over the three month period of 14 July 2008 – 13 October 2008, 202 cases were captured on check sheets. Of these 82 were excluded from testing, 6 went down the simple track and 114 went down the extended track. 24 25 The 1 July to 30 September 2008 period was used as a proxy for the testing period of 14 July to 13 October 2008. Technically the end date for the 3 month review of testing was 14 October 2008. Appendix two 125 The spread of cases across the review period months are: Number of Cases in testing over the three month period (Captured on check sheets) Month Excluded Simple Extended Total Prior to 14 July 20 0 0 20 July/August 23 2 29 54 August/September 24 3 49 76 September/October 15 1 36 52 Cases Excluded from Testing There were 82 cases excluded from testing. The main reason for cases to be excluded was that they were domestic violence related, which was excluded from testing. These cases included in the table below were excluded because it would be difficult to show if the initiatives being tested had impacted on their progression or result. A table identifying the reasons for exclusion of the cases follows. Make up of Cases excluded from testing Reason First appearance prior to 14 July Domestic Violence Related Self Represented Indictably Laid Charge Other Prosecuting Authority (non Police) Total Number of cases 20 36 24 0 2 82 Initial Disclosure • The initial receipt document was less well received, with only a small number advising the court that it had been received, however, anecdotal feedback from counsel via teleconferences was that they were pleased with both the timeliness and quality of the disclosure. Parties were asked at court appearances in the administration stage if they had received initial disclosure and the date it was provided. Of the 202 cases captured on the check sheets as part of testing, 4 parties advised initial disclosure had been received in the administration stage and 1 initial disclosure document was provided to the court and placed on the court file. Reasons for Adjournment In the pie graphs below, the major reasons for adjournments from the test data and the baseline data are outlined. The percentage of cases that had no reason identified for adjournments from the first to second appearance was comparable in the baseline and testing data (23% from baseline compared with 27% from testing). In addition, we can see that “No Instructions” has increased from less than 1% (therefore not included in the graph) to 19% for cases included in testing. In the second to third appearance it increased from less than 1% in baseline, to 4% as an adjournment reason in testing. Not Guility to status hearing has risen from 5% to 15% in the first to second appearance, or 9% (baseline) to 48% (testing) from second to third appearance In both sets of data the Defendant not Available appears to have dropped dramatically as well from 27% to 1% for between 1st and 2nd, and 21% to 1% for between 2nd and 3rd appearance. Appendix two 126 Baseline Data Testing Data Baseline: Tauranga top 10 reasons for adjournments from first to second appearance Other Reason 4% NG to SH 5% Delayed further offending 3% Tauranga: Reasons for adjournm ents first to second appearance Disclosure Incomplete (or nil) 3% Disclosure Incomplete (or nil) 2% Defendant has No Counsel 8% No Instructions 19% NG to SH 15% Counsel Not Available 1% NPS - Enlarged 7% Defendant Not Available 27% Reason Unknow n 23% Defendant Not Available 1% No Record 21% NG to Fixture 8% Transferred to a different District Court 4% Reason Unknow n 27% Legal Aid 2% Possible Police Diversion 17% NPS - Enlarged 3% Key: NG = Not Guilty; SH = Status Hearing; NPS = No Proof of Service; No Instructions = No instructions to counsel from defendant Baseline Data Testing Data Baseline: Tauranga top 10 reasons for adjournments from second to third appearance Roster Change / No Judge available 4% NG to SH 9% NG to Fixture 4% Pre-Sentence Report 13% Reason Unknow n 25% Disclosure Incomplete (or nil) 5% Defendant has No Counsel New Counsel 5% Instructed 5% Defendant Not Available 21% Tauranga: Reasons for adjournments from second to third appearance No Instructions Disclosure 4% Incomplete (or nil) 2% Counsel Not Available 2% Defendant Not Possible Police Diversion 1% Available 1% Reason Unknow n 25% NG to SH 48% Warrant to Arrest Issued 1% Possible Police Diversion 9% No Record 12% NG to Fixture 4% Key: NG = Not Guilty; SH = Status Hearing; NPS = No Proof of Service; No Instructions = No instructions to counsel from defendant Appendix two 127 Time to Disposal • • The time to disposal has decreased by just over 50% for the simple track. However this only applies to a small number of cases disposed (25). The average number of appearances in the administration stage has reduced slightly for both tracks. Average Age of Disposal (days) from first appearance Baseline (prior to testing) 119 146 Not Guilty (Status Hearing Stage) Defended (Defended Hearing Stage) Testing (14 July-13 Oct) 52 N/A The average time to disposal was 56% less (67 days) in the status hearing (Not Guilty) stage for those cases included in testing compared to Tauranga District Court’s baseline analysis. Because there were no cases disposed of in testing at defended hearing over the review period we can not tell if any improvements in the disposal of cases at defended hearing have been seen. Average Number of Appearances Excluded Baseline - Average No. of appearances in admin stage Testing - Average No. of appearances in admin stage Summary/Simple type cases 0.0 2.6 2.1 1.8 Electable /Extended type cases 2.9 2.5 The test processes proposed that two appearances at the administration stage should be sufficient for most cases. The data above shows a slight reduction in the number of appearances at the administration stage at Tauranga District Court for both the simple and extended tracks. Disposal Stages Simple Track Cases - Disposal stages Stage Administration stage Pre-Trial stage Defended Hearing stage Appendix two Number of cases 0 0 0 Extended Track Cases - Disposal stages Stage Number of cases Administration stage 0 Pre-Trial stage 25 Defended Hearing stage 0 128 Case Tracks • • All the case disposals for the extended track have been disposed at the pre-trial stage, however this is likely to be because the majority of cases have not reached a defended fixture yet. (The numbers of cases disposed at the time of the review was still small.) No cases for the simple track have reached a defended fixture as yet. Simple Track There were 6 cases that went down the simple track, the majority of these cases were summary cases (83%) with 1 being electable. Simple Track Electable 0 0 0 1 Month Prior to 14 July July/August August/September September/October Summary 0 2 3 0 Total 0 2 3 1 Of the cases that proceeded down the simple track during the three month period none of them had a defended hearing in this period. Extended Track There were 111 cases that went down the extended track. A high proportion of these cases were electable (80%), with the remainder being summary. Month July/August August/September September/October Extended Track Electable 22 39 28 Summary 8 8 6 Total 30 47 34 Case Memorandums As part of a random sample of CMMs, we note that: • As with Manukau DC, those cases requiring a sentence indication required a Status Hearing, however, the proportion that requested a sentencing indication in Tauranga was smaller (24% vs 75%). • A reasonable number of CMMs (75%) were completed by both Police and Counsel. • 42% noted they did not need a status hearing and could go to directly to defended fixture. 102 cases had CMMs issued, of which 71 were filed in the three month period, with the remaining cases having CMMs issued or filed outside the review period (and not including cases excluded from testing ie. self represented, DV related and first appearance prior to 14 July). A graph comparing CMMs issued and received is identified below 26. 26 If a date was not provided for when the CMM was issued or filed, the issued date was allocated to the list appearance where a Not Guilty plea was entered, and the received date was allocated the date the CMM was signed. Appendix two 129 Change in CMMs issued and received at Tauranga 40 35 Number 30 25 CMM Issued 20 CMM Received 15 10 5 0 July/August August/September September/October Months Time to Filing for CMMs The testing required the CMM to be filed with the Court prior to the scheduled status hearing. Police Prosecution Service were responsible for ensuring that the completed CMM was returned to court by the due date, which is: • In Tauranga - 3 weeks from when the CMM is issued to Counsel or a maximum of 3 weeks after the not guilty plea is entered. Time taken for CMM to be filed at Tauranga 18 16 Time in days 14 12 10 Time taken 8 6 4 2 0 July/August August/September September/October Months Time taken for the completion of the CMM ranged from: • 15 days (2 weeks 1 days) in July / August to • 13 days (1 weeks and 6 days) in August / September • 14 days (2 weeks) in September / October The time taken for the completion of the CMM seems to reflect mutual completion of CMMs by Police Prosecution and Defence Counsel rather than filing of the CMM by Police on the day due when Counsel have not engaged in discussions on the CMM. Analysis of the Content of CMMs Appendix two 130 A random sample of CMMs from 45 Court files were analysed. Of the 45 CMMs, 75% (34 CMMs) were completed by Counsel and Police, or had Counsel involvement in their completion. The remaining 11 CMMs automatically went to a Status Hearing because counsel had not had discussions with Police about the CMM. As a proportion of the total number sampled, the rate of non-completion by counsel at Tauranga District Court was significantly higher than for Manukau District Court (24% vs 4%). Requested a Status Hearing Of the 45 CMMs, 19 CMMs noted they did not need a Status Hearing. The main reason given for going to Status Hearing was for a sentence indication with 24% of the CMMs (11 CMMs) requesting a sentence indication. 8 CMMs identified a dispute of fact as the reason for a Status Hearing. The other reasons given are identified in the table below: Reasons for requesting Status Hearing identified on the CMMs Sentence Indication 11 Not contact from counsel 3 Disclosure 2 Not identified 9 Dispute of fact 8 Other 1 Total 34 Charge negotiations were made on 16 out of the 45 CMMs, with charges identified as being withdrawn or amended. Intimated Guilty pleas were given for one or more charges on 10 CMMs. Whats In Issue Of the 45 CMMs, 17 included a statement of what was “in issue”. The range of issues is outlined on page 15. Scheduling the Defended Hearing There were only 3 CMMs that included identification of either suitable or unsuitable dates for the Defended Hearing. However, no parties had identified that they had contacted the Registrar to arrange a date. Cases going to Defended Hearing Of the CMMs that were likely to go onto Defended Hearing, 4 CMMs contained consent to either a further custodial remand until Defended Hearing or continuation of the conditions of bail until the Defended Hearing date. At the time of the review, none of the CMMs had gone to a Defended Hearing. Appendix two 131 Status Hearings Of the 114 cases going down the extended track, there were 32 cases scheduled for a Status Hearing during the three month test period. Of those 40% (13) were adjourned to another appearance (Judges List, Status Hearing or Defended Fixture). The remaining cases were disposed of by way of Guilty plea, withdrawn by leave, or a combination of guilty plea with charges withdrawn or amended. The table below shows this breakdown. Outcomes Extended Track Status Hearing Outcomes Guilty Plea/Charges Withdrawn or Amended 3 Guilty Plea with adjournment for a Pre-sentence report 5 Guilty Plea (conviction and sentence or discharged at status hearing) 6 Withdrawn By Leave 4 Adjourned to Defended Fixture 9 Adjourned to another hearing 5 Total 32 Of the 9 cases adjourned to a Defended Hearing none of these cases had a hearing during the review period. Appendix two 132 Appendix One: Review Methodology Methodology The three monthly review includes, where possible, comparative analysis of baseline data and data on cases heard during the first three months of testing (14 July to 13 October inclusive). The review includes information obtained from: • District Court workload reports (showing throughput of cases, disposals, and time to disposal for cases heard over the three month period) • The Ministry of Justice’s Case Management System (CMS); • Manual court returns (check sheets completed for a case included in testing when a Not Guilty plea was entered) • Copies of Case Management Memorandums and Police Initial Disclosure Documents filed with the Court as part of testing; • Court case file analysis of cases heard prior to and during testing. This includes all summary informations filed by Police in the test courts during the test period, excluding charges laid indictably and infringement offences. Baseline Workload Data Baseline data was captured from a random selection of criminal summary cases disposed of in the Tauranga and Manukau District Courts during the 12 month period immediately preceding the testing (14 July 2007 to 13 July 2008). Cases are counted as disposed of when all charges have a final disposition by way of guilty plea, by a determination of guilt or innocence by a Judge, or have been withdrawn by the prosecution. The baseline data cases were restricted to those that would have been eligible for the testing and had their first appearance fall within the testing period (ie. cases that were summary Police cases, where the defendant was represented by defence counsel and the cases were not domestic violence related). Assumptions With any review there are always constraints with the amount or quality of information that can be collected or analysed. The following outlines the constraints for this review: • • • • The analysis is only capturing case information recorded on the check sheets (ie. It does not include cases disposed of early on in the process such as 1st – 2nd appearance); Reasons for adjournments have not always been recorded – however this has been mitigated to some extent by checking the CMS record; The data is not as accurate as we would like it to be. For example, not all check sheets have been received; The number of cases involved in testing at this point is proportionally small and we expect larger numbers as part of the six-month review. Appendix two 133 Appendix Two: Background Information on the Criminal Procedure (Simplification) Project The Criminal Procedure (Simplification) Project is a joint project between the Ministry of Justice and the Law Commission. The key objectives of the project are to: • reduce court delay via legislative and operational change; and • create an accessible and simplified criminal procedure by developing a new Criminal Procedure Act. The project has two main workstreams: • An operational workstream looking at the summary and indictable jurisdiction procedures; • A policy workstream focusing on the drafting of an “Exposure Bill” and vision paper. In addition, linkages are being made to the Electronic Operating Model work being undertaken by the Ministry of Justice’s Operations Group. Legislative Workstream As part of the Criminal Procedure (Simplification) Project, a cross agency legislative drafting working group is looking to simplify the current criminal procedure legislation through repealing the Summary Proceedings Act 1957 and parts of the Crimes Act, and replace it with a new Criminal Procedure Act. This new Act will: • consolidate current provisions governing criminal procedure; • support new processes being developed within the operational strand of the project; and • clarify and make the relevant law more accessible to participants in the court process; • ensure the legislation is future proofed for use of technology. A consultation draft Bill and vision paper will be ready for consultation in August 2009 and a final Bill for introduction in the House in early 2010. It is expected that draft Regulations will also be ready for consultation at this time. Operational Workstream As part of validating options for a summary court process model, (the model) the project is testing a package of procedural initiatives in two District Courts (Manukau and Tauranga) from 14 July 2008 to assess their effectiveness within an operational setting. This testing will inform the development of the model, and any recommendations that need to be made regarding operational or legislative change required to support that model. Appendix two 134