Running head: WHITE PAPER: HOLISTIC NURSE COACHING White Paper: Holistic Nurse Coaching Authors Darlene Hess, PhD, RN, AHN‐BC, PMHNP‐BC, ACC Brown Mountain Visions University of Phoenix Linda A. Bark, PhD, RN, MCC Bark Coaching Institute John F. Kennedy University Mary Elaine Southard, RN, MSN, APHN‐BC Integrative Health Consulting and Coaching Contributors Bonney Gulino Schaub, RN, MS, PMHCNS‐BC International Nurse Coach Association Huntington Meditation and Imagery Center Barbara M. Dossey, PhD, RN, AHN‐BC, FAAN International Nurse Coach Association International Co‐Director, Nightingale Initiative for Global Health Susan Luck, RN, BS, MA, HNC, CCN International Nurse Coach Association Earthrose Institute Copyright © February, 2010 All rights reserved. Do not reprint without permission of authors 1 WHITE PAPER: HOLISTIC NURSE COACHING 2 White Paper: Holistic Nurse Coaching This white paper examines the relevance of a holistic nurse coaching model to discussions concerning development of health and wellness coaches. Readers are introduced to coaching from the perspective of holistic nursing. Holistic nurse coaching is presented as a model of coaching practice that is designed to fully engage clients in self care and the management of individual health care practices and outcomes. A definition and overview of Holistic Nurse Coaching is provided. The evolution of holistic nurse coaching is discussed. As the role and scope of practice for health and wellness coaches is determined, it is important to acknowledge and remember that coaching is a professional nursing skill set that is within the scope of practice of nursing. All nursing practice includes assisting clients to achieve and maintain health and well being. Holistic Nursing Holistic nursing is committed to the promotion of health and wellness in individuals, communities, and the environment. Holistic nursing includes holism, healing, and transpersonal caring as its core concepts. Holistic nursing is person‐centered and healing (wholeness) oriented. Holistic nurses encourage nurses to be models of wellness. Holistic nursing “emphasizes practices of self‐care, intentionality, presence, mindfulness, and therapeutic use of Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 3 self” (American Holistic Nurses Association/American Nurses Association. 2007, p. 1) as foundational practices for professional nursing practice. Holistic nurses are committed to the development of humanistic practices and policies in healthcare settings and elsewhere. Definition of Holistic Nurse Coaching Holistic Nurse Coaching is defined as skilled, purposeful, results‐oriented, and structured relationship‐centered interactions with clients provided by Registered Nurses for the purpose of promoting the health and well being of the whole person. Holistic nurse coaching is grounded in the principles and core values of holistic nursing. Coaching is designed to assist clients in achieving specific goals. An effective coaching interaction involves the ability to create a coaching relationship, structure a coaching session, assess client readiness for coaching, assist the client in achieving desired goals, establish a means of evaluation, and terminate a coaching session. Overview of Holistic Nurse Coaching Holistic nurse coaches draw on numerous sources of information to develop the skills and expertise needed to effectively enhance client achievement of goals. Empirical, aesthetic, ethical, personal, and socio‐political ways of knowing are included, as is “not‐knowing” (Dossey, 2008) ‐ the gateway to where new knowledge resides. Holistic nurse coaching involves being present to the larger morphic field where new realities emerge. Reflective knowing – being Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 4 mindful of self within the context of a coaching interaction as a way to develop insight ‐ is an essential skill in holistic nurse coaching. “Integrative knowing is the bringing together of multiple ways‐of‐knowing, integrating and creating new knowledge” (Erickson, 2010, p. 65). Many nurse coaches utilize a holistic, integral model of coaching that includes structures of consciousness as a way to frame coaching interactions (Bark, 2010). Behavioral change theory including the Transtheoretical Stages of Change Model, the Health Belief Model, motivational interviewing, and others have been adopted by many nurse coaches. Some view coaching as a means to direct clients towards pre‐determined goals or as a way to provide education that is deemed essential for the client to know. Instead, holistic nurse coaches employ a partnership approach that fosters and promotes client determination of goals and the best way to achieve them. Holistic nurse coaches do not presume to know what is best for another, yet professional nursing knowledge informs the holistic nurse coach’s responses to client questions and concerns, whether verbalized by the client or intuited by the nurse. Holistic nurses utilize an unlimited variety of evidence informed coaching skills and interventions learned and practiced in approved holistic nurse coach training programs. Skills include the ability to recognize and effectively manage one’s own response to clients for the purpose of enhancing client success. Thus, self awareness is a key component of holistic nurse coaching. The ability to be totally in the present moment, curious and compassionate, is Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 5 another key component of effective holistic nurse coaching. Additional skills, interventions, or techniques might include the use of essential oils; sensing energetic fields; using empowerment language, affirmations, and story; developing lists, plans and timelines; asking powerful questions of the client to promote deeper understanding or effective action; or using silence to promote reflection. Skill development is a continuous process for the holistic nurse coach. Holistic nurse coaches work with individuals and with groups. As long as a coaching agreement exists between two (or more) individuals, clients may be coworkers, patients, family members, students, or friends. Holistic nurse coaches are staff nurses, case managers, advanced practice nurses, nurse faculty, nurse researchers and educators, and nurse managers and nurse administrators who have added holistic nurse coaching skills to their work. For some, coaching is their primary role. Holistic nurse coaches include nurse entrepreneurs who have developed successful and thriving businesses. Evolution of Holistic Nurse Coaching Today’s healthcare delivery practices, whether conventional or holistic, are seeking integrative models of care that provide people with a wide range of personalized healthcare choices that are also cost effective. Yet often, making the optimal choice is fraught with confusing information or done while burdened with physical, emotional, and spiritual distress. Others are seeking ways to live life more fully. A holistic nurse coach model of care addresses the need and desire of health care providers to more effectively assist clients in living healthy, fulfilled, and Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 6 productive lives that are compatible with and informed by the client’s personal values, choices, and preferences. Coaching has a broad framework that has been implemented within the practices of many disciplines. These practices are dynamic and contextual and have been developed to meet the needs of individuals and organizations in a rapidly changing and complex world. Coaching has developed within the context of significant cultural changes emphasizing diversity and inclusion, personal growth and self‐exploration, and new approaches to conducting business that value people. Those who have studied the development of coaching acknowledge the emergence of coaching from several independent sources at the same time. In many ways coaching is an interactive social phenomenon that involves a process and style of communication that is based on enhancing the best in others. Coaching has been influenced by humanistic psychology whereby clients are viewed as having an inherent goodness and ability to know what is best for them. Another strong influence on coaching has been the business world where an emphasis on leadership and organizational development has led to a proliferation of coaching models and programs to prepare coaches. For some within nursing and health care, coaching has emerged as a way to deliver health education and to promote behavioral and attitudinal changes to enable the achievement of predetermined health care goals and outcomes. While holistic nurse coaches are Registered Nurses, and are able to provide a wide spectrum of nursing services in numerous settings, Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 7 holistic nurse coaches view coaching as a separate and distinct skill not to be confused with teaching, consulting, or directing others towards predetermined goals established by the nurse or others. There is a growing emphasis on health and wellness coaching as a result of health care reform. “The new focus on wellness and disease management will require the guidance of a profession that has always adapted to change” (Luck, 2010). Many holistic nurses have already incorporated coaching into their professional nursing practice. Holistic nursing is in a prime position to move further forward with an already evolved innovative and creative holistic nurse coach model of care – one that is designed to fully engage clients in self care and the management of individual health care practices and outcomes. Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 8 The International Nurse Coach Institute In early 2010, a group of nurses organized a grassroots task force to discuss the role of nurse coaches. During the first meeting of the task force, foundational concepts of nurse coaching and coaching as a component of nursing practice were discussed. In the several meetings that followed, members addressed the growing emergence of health and wellness coaches, the relationship between health and wellness coaching and nursing, and the need to incorporate holistic and integral principles into a certification process for nurse coaches. In addition to discussing definitions of coaching, the group discussed current coaching programs and nursing credentialing organizations and groups with which to collaborate. The grassroots task force began to look more closely at details involving certification with professional nursing groups. The group discussed the preparation of a White Paper that delineated the role of nurse coaches. The International Nurse Coach Institute was created in early June. American Holistic Nurses Association During the same period of time, the grass roots task force, now known as the International Nurse Coach Institute, was appointed to a task force created by the American Holistic Nurses Association (AHNA) to propose a scope and standards of practice for holistic nurse coaches to serve as the initial step in development of a certification process for holistic nurse coaches. The group plans to submit a proposed Scope and Standards of Practice for Holistic Nurse Coaches to AHNA by the end of 2010. The proposed Scope and Standards of Practice for Holistic Nurse Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 9 Coaches will be based upon the Scope and Standards of Practice for Holistic Nursing (American Holistic Nurses Association/American Nurses Association, 2007). It will emphasize the core values of holistic nursing as the basis of nurse coaching. Summary A holistic nurse coaching model is relevant to discussions concerning development of health and wellness coaches. A holistic nurse coaching model is designed to fully engage clients in self care and the management of individual health care practices and outcomes. Holistic nurse coaches are the ideal health professional to lead the way in determining the role and relevance of health and wellness coaches in a manner that preserves a focus on the whole person. Coaching is a professional nursing skill set that is within the scope of practice of nursing. The American Holistic Nurses Association is leading the way in establishment of standards of practice for nurse coaches. Copyright©2010 All rights reserved. Do not reproduce without permission of authors. WHITE PAPER: HOLISTIC NURSE COACHING 10 References American Holistic Nurses Association/American Nurses Association. (2007). Holistic nursing: Scope and standards of care. Silver Spring, MD: Nurses books.org. Bark, L. (2010). A new way of coaching: A holistic integral approach to a new level of success and fulfillment. Manuscript in preparation. Dossey, B.M. (2008). Integral and holistic nursing: Local to global. In B.M. Dossey & L. Keegan, Holistic Nursing: A Handbook for Practice (5th ed.), (pp. 23‐24). Sudbury, MA: Jones & Bartlett. Erickson, H. L. (2010). Exploring the interface between the philosophy and discipline of holistic nursing: Modeling and role‐modeling at work. Cedar Park, TX: Unicorns Unlimited. Luck, S. (2010). Changing the health of our nation: The role of nurse coaches. Manuscript submitted for publication. Copyright©2010 All rights reserved. Do not reproduce without permission of authors.