Administrative Support Application
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Administrative Support Application Thank you for your interest in working for Computer Lab Management(CLM). Computer Lab Management is responsible for 20 general access academic computing facilities at UC Davis. For more information on the campus computer labs, please refer to: http://clm.ucdavis. edu/rooms/ CLM always accepts applications. If we are not currently hiring, we will hold your application until the next hiring phase. Due to the number of applications we receive, it is not always possible to contact each applicant for an interview. If your application passes our prescreening process you may be contacted for an interview. CLM is looking for responsible, motivated individuals with good communication skills, a customer service background, a willingness to learn and some computer experience. The Administrative Support Trainee job description should be attached to this application package or can be found at: http://clm.ucdavis.edu/jobs/descriptions/ Admin Support students must maintain UC Davis student status (enrolled, PELP, etc.) while working for CLM. Adminstrative Support students are required to work a minium of 12 hours per week and a maxium of 19.5 hours per week. CLM will never schedule you over any classes or other academic commitments. Homework is not permitted on the job. Expected work hours are between: Mon-Fri 9:00am - 4:00 pm Administrative Support is not expected to work weekends. You may be required to work when not in academic related commitments. Actual work hours vary from quarter to quarter as determined by you and the other Administrative Support students. - Computer Lab Management last updated: November 16, 2015 Administrative Support Trainee I Entry Level – Student Assistant III - $10.50 per hour Duties: • • • • • • • • • • Open and close the CLM office following established procedures Greet visitors and answer phone using active listening skills Direct visitors and callers to appropriate administrative office staff Take messages and Computer Room Reservations over the phone Retrieve, sort and distribute Computer Lab Management mail Perform general office tasks such as answering phones, copying, printing, faxing, etc. Maintain a clean office by following established procedures Assist other Admin Support students and train on basic procedures for specialized administrative duties such as keys and alarm codes, vests, room reservations, student records and hires, facilities maintenance, payroll distribution and office supplies Follow strict security and confidentiality procedures pertaining to student payroll and records, and key procedures Attend and assist in planning Boot Camp, quarterly meetings and events Requirements: • • • • • • • • • • • • • • • Ability to follow set procedures and protocol Interact well with students, staff, and faculty Skill in verbal and written communication Complete tasks accurately and in a timely manner Ability to handle sensitive and private information discreetly Ability to work independently and as part of a team Experienceutilizingwordprocessing,spreadsheetprograms,emailandweb browsing Ability to work with minimal supervision Take initiative and responsibility Must maintain UC Davis student status (enrolled, PELP, etc.) while working for CLM. Must work at least 12 hours per week Cannot work more than 19.5 hours a week for all UCD jobs combined May be required to work when not scheduled with academic commitments (i.e. class es, labs, discussions, and clubs) Follow Computer Lab Management Policies and Procedures Comply with UC Davis Policies and Procedures on Acceptable Computer Use Name: _______________________________ Date: ____________ Permanent Address: Permanent Phone: Local Address: Local Phone: Email Address: Major: ________________________________ Current Class Standing Freshman ❏ Sophomore ❏ Junior Senior Expected Graduation Date: _____________ ❏ ❏ Grad ❏ Have you ever applied for a position with Computer Lab Management? YES ❏ NO ❏ If yes, have you ever been interviewed by Computer Lab Management? YES ❏ NO ❏ Number of hours per week that you would like to work ______ Can you work: Early Mornings ❏ Afternoons❏ if you do not have class or another academic commitment? Can you work: Summer breaks ❏ Winter, Spring breaks ❏ You will not be required to work the entirety of these breaks, and vacations are allowed with prior notice to your supervisor. If you are currently employed, do you intend to work both jobs? YES ❏ NO ❏ Please list your last 2 jobs: Dates Employed Job Title Salary Salary Company Name/Phone Number Company Name/Phone Number Supervisor Name Duties Duties Dates Employed Job Title Salary Salary Company Name/Phone Number Company Name/Phone Number Supervisor Name Duties Duties Administrative Support Application updated: 6 - March - 2015 Admin - page 2 (of 5) COMPUTER EXPERIENCE Please check your comfort level for answering questions about the following software: (if you are not comfortable with the software please do not check any boxes) Little or No Experience Beginning Intermediate Advanced Microsoft Word ❏ ❏ ❏ ❏ Microsoft Excel ❏ ❏ ❏ ❏ Microsoft Powerpoint ❏ ❏ ❏ ❏ Microsoft Access ❏ ❏ ❏ ❏ Microsoft Outlook ❏ ❏ ❏ ❏ Adobe Photoshop ❏ ❏ ❏ ❏ Adobe Illustrator ❏ ❏ ❏ ❏ Adobe InDesign ❏ ❏ ❏ ❏ Adobe Flash ❏ ❏ ❏ ❏ Adobe Dreamweaver ❏ Vectorworks ❏ Sketchup ❏ Apple Safari ❏ Google Chrome ❏ Mozilla Firefox ❏ Microsoft Internet Explorer ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ Please enter the model or processor type of computers that you have used before. If you have had no experience then simply write down “none”. (i.e. MacBook Pro, iMac, Dell Optiplex 780, PC - core i7) MACINTOSH ____________________ ____________________ PC ____________________ ____________________ Do you own a computer at home? If so, what kind? How long have you owned the computer and what software do you use on it? Do you own a printer or have you used one at home on a regular basis? If so, what kind? Admin - page 3 (of 5) What is your comfort level and usage with the following Operating Systems? MAC OS list version(s): WINDOWS list version(s): Beginning ❏ ❏ Intermediate ❏ Advanced ❏ ❏ ❏ INFORMATION and EDUCATIONAL TECHNOLOGY (IET) FAMILIARITY Place place a check of the IET departments with which you have had contact: IT Express ❏ ATS (Surge II)❏ IT Professional Services (ITPS) ❏ AV Loan ❏ Other ______________ How often have you used the following IET Computer Rooms? a few times 73 Hutchison ❏ 75 Hutchison❏ 78 Hutchison❏ 93 Hutchison❏ several ❏ ❏ ❏ ❏ often ❏ ❏ ❏ ❏ daily ❏ ❏ ❏ ❏ 1 Olson❏ 15 Olson❏ 21 Olson❏ 27 Olson❏ 241 Olson❏ 247 Olson❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ 2101 SCC (Open Access Lab) ❏ 2102 SCC ❏ 2103 SCC❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ 102 Wellman❏ 2020 SciLab ❏ 2060 SciLab❏ 163 Shields (Center for Accessible ❏ Technology (CAT)) 182 Shields❏ 90A Shields❏ 90B Shields❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ Admin - page 4 (of 5) ADMINISTRATIVE EXPERIENCE Do you have any office-type job experience? If yes, please explain. Do you have any experience in which you were the sole organizer? If yes, please explain. Please list any spreadsheet or word processing applications you have used. Please explain how you have used them? Describe any experience you have creating web pages. What public relations experience have you had? Do you have any experience dealing with the University administrative system? Please list experience and expand. Admin - page 5 (of 5) CUSTOMER SERVICE List any customer service experience you have: Have you ever taught classes, workshops, summer-camp programs? Have you ever tutored anyone? What is your perception of this position? What skills do you possess that would benefit this position? Please list any references below: (please, no family members) (If you wish, you can attach a resume or letters of recommendations)
