Syllabus – Introduction to Organizational Behavior - ORGB 302 & PSYC 342 & MAVA 342 Introduction to Organizational Behavior - ORGB 302 & PSYC 342 & MAVA 342 Fall 2012, Tuesday & Thursday 12:30 – 13:45, CAS 124 Tuesday & Thursday 15:30 – 16:45, CAS 124 Instructor Office Phone e-mail Office hours : Dr. Özge Pala : CAS 156 : ext. 1463 : opala@ku.edu.tr : t.b.a. Course Overview & Objectives Effective management of people within organizations is a challenging task and requires an understanding of various aspects of human behavior and processes. The challenge stems primarily from the fact that human problems are numerous, difficult to tackle, and complex in nature. Managers need to know why people behave as they do in relation to their jobs, their work groups, and their organizations. The knowledge of individuals' perceptions, motivations, attitudes, and behavior will enable managers to not only understand themselves better, but also to adopt appropriate managerial policies and leadership styles to increase their effectiveness. The field of Organizational Behavior (OB) deals with issues related to human behavior and interpersonal relations within an organizational context. During the course, the focus of instruction will move progressively through the individual, group, and organizational levels of behavior and will examine the interrelationships of behavioral phenomena among these levels. Studying OB enables you, as future employees, to understand your own and others’ behavior, in particular, while working in teams. It also enhances your, as future managers, ability to effectively communicate and manage human resources, and therefore, strengthen your ‘people skills’. The major objective of this course is to develop awareness and understanding of human behavior (yours and others) in organizations. Specific learning objectives for this course are as follows: 1. 2. 3. 4. 5. To provide a basic knowledge of main ideas and key theories relating to organizational behavior; To develop an understanding of these ideas and concepts; To develop your ability to recognize a firm’s OB practices/skills and the impact they have on others; To develop your ability to recognize your own OB practices/skills and the impact they have on others; To develop skills to diagnose and solve organizational behavior issues and problems by applying the learned material to given situations; 6. To learn to work in effective work groups/teams. Textbook and other resources: Robbins, S.R. & Judge, T.A. (2011) (14th edition). Organizational Behavior. Pearson. The presentations will be available via courseware after the lectures. Dr. Özge Pala 1 Syllabus – Introduction to Organizational Behavior - ORGB 302 & PSYC 342 & MAVA 342 Evaluation Criteria Type Final Grade, % Attendance & class participation 10% Case analysis 30% Mid-term 30% Final Total 30% 100% Explanation Your grade will be based on your active and consistent participation in discussions, exercises, role plays, and team work that will be used to facilitate learning. Frequency of your participation in discussions, quality of your contribution, quality of your listening (those who talk with their friends during discussion or lecture will not be able to get full participation credit even though they contribute extensively to class discussions), and your respect to the lecturer and your classmates will be the criteria used for grading. We will have four cases during the semester. You will be asked to prepare and hand in the cases at a specified time. The quality of your case preparation as well as quality and frequency of your contribution to case discussion in class will be the criteria used for grading. Refer to the course schedule for further information on topics and timing of the cases. All the cases will be distributed in class. There will be one mid-term exam and a final. The exams will have questions of various types including true-false, fill-in-the-blanks, multiplechoice, and short essays. Make-up policy: The make-up for both the mid-term and the final exam will be given during the make-up days, January 17-18, 2012. Make-up exams will only be offered in case of a justified and approved medical report. Course Rules • • • • • Classroom behavior: • Please adhere to the Classroom Code of Conduct. If you fail to do so, you will be asked to leave the classroom. • Please come to class on time. Late arrivals distract both the students already in class and interrupt the on-going discussion. • Do not use computers in the classroom unless specifically asked by the instructor. • Make sure to turn off your cell phones during the lectures. All written assignments must be typewritten, 1.5-spaced, with 2.5 cm margins on all four sides, and use a font size no smaller than 11. Please print double-sided. Hand in all the assignment on the assigned time. Late work will not be accepted. University rules and policies on academic honesty will be strictly enforced. Cheating, plagiarism, collusion, and multiple submissions are NOT tolerated (see below for definitions). If you have any questions regarding the scope of any of these offenses, please do not hesitate to consult me or refer to http://web.ku.edu.tr/ku/index.php?option=com_content&task=view&id=2150&Itemid=3080#09 (student code of conduct). I would also like to attract your attention to the following unacceptable behavior: extensive quoting even if you cite the reference, submitting the same or similar paper or project as you prepare(d) for another course this semester or in previous years, submitting the same or similar paper or project that was prepared by someone else in previous years. If academic honesty of a group member is questioned, all group members will be affected by the incident to the same extent. Therefore, it is your responsibility to ensure that members in your team adhere to the above rules. Dr. Özge Pala 2 Syllabus – Introduction to Organizational Behavior - ORGB 302 & PSYC 342 & MAVA 342 Course Schedule (subject to change) Date 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 18 Sept 20 Sept 25 Sept 27 Sept 2 Oct 4 Oct 9 Oct 11 Oct 16 Oct 18 Oct 23 Oct 25 Oct 30 Oct 1 Nov 6 Nov 8 Nov 13 Nov 15 Nov 20 Nov 22 Nov 27 Nov 29 Nov 4 Dec 23 Topic Reading Introduction - Course objectives Diversity in Organizations Personality and values Emotions – moods - stress Work-related attitudes Job Satisfaction & Commitment Ethical decision making Perception and individual decision making Motivation Chapter 1 Chapter 2 Chapter 5 Chapter 4 Chapter 3 Chapter 6 Chapter 7 Chapter 8 No Classes – Kurban Bayramı Motivation Review – Q&A Foundations of group behavior Group dynamics and work teams Communication in organizations Midterm 1 Chapter 9 Chapter 10 Chapter 11 Case I: Challenger Will be handed out Conflict and negotiation Chapter 14 Leadership Chapter 12 6 Dec Case II: Everest Will be handed out 24 11 Dec Chapter 13 25 13 Dec 26 27 28 29 18 Dec 20 Dec 25 Dec 27 Dec Power and politics Organizational structure Case III: ZipCar Organizational change – culture Case IV: To be announced Dr. Özge Pala Assignments/Cases Due date Chapter 15 Chapter 18 Will be handed out Read case before class Prepare case Bring to class Case will be done in class To be announced Summary and wrap-up 3