Alain Jolicoeur
Senior Director of Application Systems
METRO Inc.
Presented by:
Metro Inc*
553 food stores
263 drugstores
65,000 employees
in Ontario and Quebec
* From the 2007 Annual Report
Presented by:
Stores per banner
Metro
220
Brunet
Clini Plus
185
SuperC
58
Metro Inc
Food
Basics
116
Drug
Basics
78
A&P*
159
* A&P, Dominion, The Barn Markets, Loeb, Ultra Food & Drug
Presented by:
Metro Inc major grocery DC’s
Toronto
Montreal
Metro Inc
Ottawa
Presented by:
Quebec
City
ECCnet registry
• ECCnet registry represents a strategic tool for Metro
• To take advantage of the registry
– All grocery products must be available in the ECCnet registry
– 100% data accuracy is mandatory
– Product data available in a timely manner
– Data loaded in the registry should follow the industry standards
Presented by:
What did the audit reveal
• Missing products in the registry and products that have not been deleted within Metro’s master files
• Data integrity is not at 100%
• Static SAP data elements feed from ECCnet
– Improvement on Case GTINs data accuracy is required
– Item GTINs data accuracy additional effort is required
– Action plan must be established
• Need for additional analysis for Metro and their trading partners on data discrepancies
Presented by:
New product listing process
ECCnet
Registry
ProLYNC
Product
extraction
Excel file
Supplier
Excel file
Merge &
upload
Approx 1000 new product/month
Presented by:
Manual
entry
Metro ERP
SAP
New product rollout process
A&P
CP/Banners
activiies
ECCnet
Registry
Metro ERP
SAP
Retail
systems
Presented by:
Warehouses
management
Business
Intelligence
Planogram
Impact of inaccurate data
Toronto
DC
Metro ERP
SAP
Manual
entry
Case measurement
Case weigh in
Etc
Retail
Presented by:
Key Learnings
• The importance of one source of truth
• Accurate data facilitates flow through information between applications
• Information must be available in the ECCnet registry in a timely manner
• Need to change perception of accuracy level of data to improve confidence and utilization
• Garbage in garbage out out out… • Metro’s trading partners should make sure their single point of contact for ECCnet registry is up‐to‐date
• Analysis of root cause issues for bad data is required by Metro
Presented by:
ECCnet registry Added value
• Improve listing process (simplify and speed‐up)
• Reduction of manual data entry (error reduction)
• Eccnet registry represent the foundation of product data integrity
• Information format in the registry is based on industry standards
Presented by:
Next steps
• Action plan based on the analysis of the industry data audit. Will be shared with trading partners and will address root cause of bad data.
• Introduction of ECCnet registry for our subsidiaries
• Cross functional strategy and roadmap for Metro’s next generation of ECCnet: Item Centre
• Working with our vendors to resolve issues and implement best business practices
• Active participation in the ECCnet registry evolution
Presented by: