My portfolio
Your online service centre
Welcome to My portfolio - the online service centre that offers you access to your account
information 24/7, as well as financial and lifestyle education materials under the Advice and
Guidance tab.
Instructions on how to register for My portfolio are below. Please note that for first time users, registering will take a few minutes.
Steps
Step 1
Make sure you have your welcome letter or member
number handy before you start.
If you don’t know or can’t remember your member
number, call CustomSuper® on 1300 653 456.
Open your internet browser and type in
www.customsuper.amp.com.au and press enter.
(This will take you to the CustomSuper website).
Click on the blue Login button in the top right hand
corner - this will take you to the My portfolio login
screen.
Step 2
Click on “register” at the bottom of the screen and you
will see the registration page appear.
Follow the prompts in the “Registration for My portfolio”
section, entering your details exactly as on your policy.
After you have finished, you will receive your activation
code at the email address you provide during the
registration process.
When you first login you will need to use your user
name and password along with the activation code.
You will only need to use the activation code once - after
that all you’ll need will be your user name and password.
Already registered?
Simply enter your user name and password.
If you’ve forgotten your password, click on “forgotten
password” and follow the prompts.
If that doesn’t work or if you’ve forgotten your user
name and password, see the “getting help” details
available over the page.
Some features of your My portfolio online centre
See your account balance as soon as you
logon
Change your investment mix online
Update your beneficiaries
See your contributions account details
See your withdrawal value and
Superannuation Benefit details
See other super accounts
Add non-AMP accounts to get a net worth
view
Compare fund performance
Change your personal details
See linked accounts (eg spouse accounts)
Help and FAQs
Online calculators.
Getting help with resetting your user name and password
Phone: AMP eServices Hotline 1300 300 465, Monday to Friday from 8.30am to 7.00pm EST
Email: AMP eServices on ampeservices@amp.com.au
What you need to know
The information in this document is current as at 25 July 2009 and is of a general nature only and may contain advice that is not based on your personal objectives,
financial situation or needs. Accordingly you should consider how appropriate the advice (if any) is to those objectives, financial situation and needs before acting on the
advice and, before buying any financial product, you should read the current product disclosure statement available from your financial planner or AMP.
Any advice in this flyer is provided by AMP Life Limited ABN 84 079 300 379, AFSL No. 233671, 33 Alfred Street, Sydney NSW 2000. We are part of the AMP group of
companies. AMP companies receive fees and charges in relation to its products as set out in the Product Disclosure Statements and customer information brochures.
AMP employees and/or directors receive salaries, bonuses and/or other benefits from the AMP group.
® Registered trade mark of AMP Life Limited ABN 84 079 300 379
AMP Life Limited ABN 84 079 300 379
NS4723 09/09