7 Steps to
Deploy SUSE
®
Install and maintain SUSE Linux Enterprise Server with SAP Business One,
version for SAP HANA
1. Create a SUSE Account (free). This account provides you access to all of the secure applications and
databases on SUSE to which you have entitlement rights. Create your SUSE account here:
https://secure-www.novell.com/selfreg/jsp/createAccount.jsp
2. Join the PartnerNet Program (free). This program empowers and rewards SUSE partners by
giving you access a wealth of technical, sales and marketing resources including:
• Free sales and technical training
• Access software for testing, demonstrations, evaluations, etc.
• Inclusion in the Partner Locator
Complete the online application at www.partnernetprogram.com. Click “How to Join” for step-by-step
instructions and enter “SAPB1HANA” in the promotion field. The PartnerNet Help Desk is available to
assist you with questions: www.partnernetprogram.com/helpdesk.html
3. Use the SUSE Installation Wizard (free). Easily and quickly install SAP and SUSE software
in just a few minutes:
• SAP Business One, SAP HANA and SUSE Linux Enterprise Server (A bootable operating system image)
• Access and read the Hardware and OS Installation Guide attached to the SAP Note 1944415
https://service.sap.com/sap/support/notes/1944415
• Download the SUSE Installation Wizard image here: www.suse.com/slesb1hana
Note: Follow the instructions in the SAP installation guide. The SUSE installation wizard software is created
only for use by SUSE and SAP HANA partners.
4. Resell the Right Product Subscription.
Scope of coverage
Maintenance
Maintenance and Support
Maintenance
Delivered
Updates via
Updates / Patches via
Customer Center Customer Center
Updates / Patches via
Customer Center
Support Hours
N/A
12x5
24x7
Support Access Methods
N/A
Web, email, Chat, Phone
Web, email, Chat, Phone
Support Response Time
N/A
4 Hours
1 hr for Severity 1;
4 hrs. for all others
Check Pricing: www.suse.com/products/server/how-to-buy/
SUSE Distributor Locator: www.partnernetprogram.com/partnerlocator
SUSE Shop: www.suse.com/shop
261-002524-001 © 2013 SUSE LLC. All Rights Reserved. SUSE and the SUSE logo are registered trademarks of SUSE LLC in the United States and
other countries. All third-party trademarks are the property of their respective owners.
www.suse.com
5. Activate Your Subscription. The customer, or partner on behalf of customer, needs to
activate the subscription. The activation code must be registered for each purchased server
subscription to receive maintenance and/or support. You can activate your SUSE Linux Enterprise
Server subscription at: https://secure-www.novell.com/center/regadmin/jsps/activate_app.jsp
6. Learn about SUSE Linux Enterprise (free). SUSE Linux Enterprise is the supported
operating system of choice for SAP HANA. PartnerNet members can access free technical
on-demand training at:
• SUSE training: www.suse.com/training
• On-demand training: www.suse.com/training/on-demand
Recommended courses include:
• SUSE Linux Enterprise 11 Fundamentals: https://elearning.novell.com/course/view.php?id=460
• SUSE Linux Enterprise 11 Administration: https://elearning.novell.com/course/view.php?id=456
7. Access to Pre-Sales Support (free). Reach out to the SUSE SAP Alliance Team. This free
electronic pre-sales support is only in English is only for SAP Business One partners.
• You must be a member of PartnerNet
• Your email message must be sent from your company email address
For more information, or if you have questions, please contact us at: saphana@suse.com