Your guide to all things business
May 2011 | optus.com.au/smb
1300 051 951
1373313 05/11
HTC INCREDIBLE S
POWERED BY ANDROID™
OPERATING ON
ANOTHER LEVEL
SEE PAGE 4
EXCLUSIVE TO OPTUS
HTC INCREDIBLE S
> Sleek 4-inch touch screen
design using the AndroidTM
2.3 Operating System
> 8MP camera and
HD camcorder
> Built in turn-by-turn navigation
ation
> Video and audio
supported multimedia
GOOGLE APPS TM
THE WAY YOU DO BUSINESS
SEE PAGE 9
We’re right behind business
Here’s an idea:
Dare to be different
Why follow the masses? The HTC Incredible S has an understated uniqueness of its
own. If you want elegant contoured design and a stunning 4” super LCD screen with
HD record and playback, discover the HTC Incredible S and embrace the difference.
HTC Incredible S
Exclusive to Optus.
The HTC logo, HTC Incredible S and the HTC quietly brilliant logo are trademarks of HTC Corporation. All trademarks, trade names, logos and product names may be the trademarks of their respective owners. Optus 3G dual band is part of
the Optus Open Network and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Excludes video call or content
streaming. See www.optus.com.au/coverage for details.
Welcome
Benefits of Google
Android powered
smartphones
TM
3
Welcome to the May edition of the Optus Big Book. This month
sees Optus exclusively launch the new HTC Incredible S
smartphone, running Google AndroidTM. I believe this sleek new
device offers stand-out performance while maintaining a quality
design and finish. You can read more about the features of the
HTC Incredible S on page 4.
Once you have a smartphone an additional service may be able to
help drive your business productivity. Some of the following
options may be right for your business:
I’d like to share with you some of the exciting features of Google’s
AndroidTM operating system that make it a truly credible choice as
a business smartphone. Whether you’re running a small business
with only a couple of staff, or a much larger organisation with a
bigger fleet, AndroidTM offers the tools and features important to
business – like the ability to have multiple windows open and each
of these windows updating without you needing to be in the
window, syncing for email and calendar with your office, a vast
range of business apps, and seamless integration to Google’s
range of services.
• International calling and roaming value packs that give better
rates. Ask in store for details
You’ll find that the Google AndroidTM operating system is available
across a wide range of smartphone manufacturers, meaning you
have more choice in terms of brands that appeal to you as well as
styling. Another unique AndroidTM smartphone, that we’ve recently
launched, is the Motorola Defy – this device is great for anyone
with an active lifestyle or work situations that require a robust
device that’s water, dust and scratch resistant. You can read more
about the Defy on page 5.
Why choose Optus Business?
Reliable Coverage – the Optus Open™ Network now reaches
up to 97% of the Australian population*– the network with real
possibilities for business. Optus has invested over $2 billion
in our mobile network over the past five years, with us rolling
out an average of two new base stations every working day.
The Optus Open™ Network 3G dual band coverage will continue
to grow, providing even greater breadth, depth and performance
for Optus mobile customers.
Reach more customers online with TrueLocal – your perfect
entry into the world of online advertising. A 12-month
TrueLocal.com.au advertising package is now included on
eligible plans. Exclusive to Optus.
The latest range of smartphones – some exclusive to Optus
for a limited time only.
Make your data go further – share included data between your
smartphone, Netbook and even your iPad.
Never miss a call – with unlimited VoiceMail within Australia.
Starting or growing a business? Visit BizThinkTank.com.au
for small business advice.
• Voice to Text, which allows you to read your VoiceMails as
text on your phone without having to dial your voicemail
• Insurance to protect your smartphone
• A business listing on TrueLocal.com.au to promote your
business online
If you have any further questions about our range of smartphones,
our additional services and how they can help your business
productivity, then please ask one of our in-store Business
Specialists to discuss the options with you.
I welcome any feedback on how Optus can help your business move
forward. Feel free to email me at:
Rohan.Ganeson.MDSMB@ optus.com.au
Rohan Ganeson
Managing Director – Optus Small and Medium Business
Smartphones
page
4
All the latest handsets
page
4
Mobile Plans
page
8
Business Complete Ultimate Plans
Business Timeless Advantage Plans
TrueLocal.com.au packages
Business BYO Plans
page 8
page 9
page 10
page 11
Business Mobile Broadband Plans
page 14
Everything you need to know
page 17
*Coverage area within the Optus OpenTM Network is device dependant. 3G services are available to 97% of the population with compatible 3G dual band devices. 3G services are available to 80% of the population with
compatible 3G single band devices. See optus.com.au/coverage for details of 3G and 2G coverage. ^Australian Centre for Research Studies 2009. Android is a trademark of Google Inc.
This brochure is printed on Forest Stewardship Council (FSC) accredited stock. The FSC promotes responsible forest management through its international standards,
its certification system and its product labelling system. Optus is proud to support sustainable sourcing initiatives and asks you to please dispose of thoughtfully.
Hot Handsets
Android
TM
For business
4
2 MONTHS
FREE ACCESS
HURRY OFFER ENDS
8TH MAY ~
The benefits of
Android for Business
TM
Let’s talk (great) functionality
AndroidTM ticks all the boxes when we look at ease of use for business…
Benefits of AndroidTM
TM
EXCLUSIVE TO OPTUS
TM
Android is one of the fastest growing operating
systems for smartphones today. It’s compatible with
a lot of Google services and gives you access to over
150,000 apps from the AndroidTM marketplace.
Updates to the Android system continue to bring
new functionality to your phone, such as Google
Maps™ with turn-by-turn navigation and full corporate
email exchange.
Easy-to-use, customisable operating system,
Android’s flexibility allows you to fully personalise
the look of your device, providing options to configure
your home screen with the widgets you use most, or
set up screens specific to what’s important to you.
If socialising is your scene customise your home
screen with widgets to your favourite pages –
Facebook®, Twitter®, MySpace® – or create
custom screens for each.
With AndroidTM you can run multiple applications
simultaneously and then seamlessly switch
between them – with status alerts to let you know
when something changes.
Android’s built-in web browser provides PC-like
web browsing with Flash support, faster page
loading time, and more.
HTC INCREDIBLE S
$0 Upfront1 on the $49 Business Complete Ultimate
Plan with 1.5GB Mobile Internet Data^
Over 24 months (min total cost = $1,176)
Features
− Sleek 4-inch touch screen design
– using the AndroidTM Operating System
− 8MP camera and HD camcorder
− Internal GPS antenna
− Video and audio supported multimedia
Can’t find an app you need?
Hop online and download one – just ask our friendly ‘yes’ Optus staff for help.
Another great feature of AndroidTM is you can download an app from your
computer and it uploads automatically to all your compatible devices.
Terms & Conditions: 1. Early Cancellation fees apply. ^Mobile Internet
Mobile Broadband (BMB) service on selected Business BMB plan, the
plans included value. #Coverage: 3G services available throughout
Coverage Commitment applies and is only available at the nominated
service (including Virgin) onto an eligible SMB rate plan on a 24 month
inclusive unless withdrawn earlier. Not in conjunction with any other offer.
Android
• Allows you to multi-task, and informs you when they’ve updated
For business
• Delivers a superior multimedia and social media experience
TM
Hot Handsets
ANDROIDTM CHECKLIST – AT A GLANCE
• A large range of models provide choice in design, style and price
5
2 MONTHS
FREE ACCESS
2 MONTHS
FREE ACCESS
2 MONTHS
FREE ACCESS
HURRY OFFER ENDS
8TH MAY ~
HURRY OFFER ENDS
8TH MAY ~
HURRY OFFER ENDS
8TH MAY ~
NEW
NEW
MOTOROLA DEFY
SAMSUNG GALAXY S
SONY ERICSSON ARC
$01 Upfront on the $49 Business Complete Ultimate
Plan with 1.5GB Mobile Internet Data^
$01 Upfront on the $49 Business Complete Ultimate
Plan with 1.5GB Mobile Internet Data^
$01 Upfront on the $79 Business Complete Ultimate
Plan with 3GB Mobile Internet Data^
Over 24 months (min total cost = $1,176)
Over 24 months (min cost = $1,176)
Over 24 months (min total cost = $1,896)
Features
Features
Features
−
−
−
−
−
−
−
−
− Scratch resistant surface
− Touch focus, image stabilisation, geo-tagging,
face and smile detection
− 8MP camera with auto-focus
− Sony Mobile BRAVIA Engine powered by
AndroidTM 2.3 OS
Water, dust and scratch resistant
Gorilla Glass display
5MP camera with LED supercap
3G mobile hotspot
4-inch super AMOLED capacitive touch screen
5MP camera with auto-focus
Powered by Android™ 2.2 OS
Supports access to Facebook®, Twitter™,
Myspace™ via Social Hub
Visit the Business Application Store via Optus Zoo on your handset
for a wide range of applications for all your business needs.
Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible Business
plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof apply (Includes uploads and downloads). Any unused data allowance cannot be rolled over. Standard usage charges apply if you exceed your
the Open Network with compatible 3G dual band handset, subject to network availability. Outside these areas, only GSM/GPRS services available (excludes video call or content streaming). See optus.com.au/coverage for details. ‘yes’
service address. Android is a trademark of Google Inc. ~2 Months Free AndroidTM Offer: Offer available to new Optus Small & Medium Business customers ONLY, as defined by Optus, who activate a new service or port in an existing non-Optus
term with a selected AndroidTM handset. Offer excludes recontracts. Customer will receive a credit equal to their mobile plans monthly access fee on their 2nd and 3rd bills. Mobile plan terms and conditions apply. Offer available 01/04/11 until 8/5/2011
No rainchecks. While stocks last. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1 May 2011.
Symbian
For business
• A familiar and easy-to-use menu system
Hot Handsets
GREAT ALL-ROUNDER WITH A FRESH NEW LOOK
• Straight forward and robust email solution for
both business and personal accounts
• On-board GPS turn-by-turn navigation comes preloaded
6
Symbian is the familiar operating system behind the success of Nokia smartphones, providing good all-round smartphone capabilities.
The powerful new Symbian 3 operating system is a redesign, providing an easy-to-use multi-touch interface and supporting active multi-tasking.
Now with multiple home screens, interactive widgets and new email, contacts and calendar, Symbian 3 also allows the device to work harder
and smoother for a richer video, music and image-viewing experience. The new OVI™ social media integration application on Symbian 3 allows
multiple social media feeds to be displayed so you can quickly and easily share what you are doing wherever you are, and whoever you are with.
SYMBIAN 3
NEW
NOKIA N8
NOKIA E7
$01 Upfront on the $59 Business Complete Ultimate Plan
with 2GB Mobile Internet Data^
$01 Upfront on the $79 Business Complete Ultimate Plan
with 3GB Mobile Internet Data^
Over 24 months (min cost = $1,416)
Over 24 months (min cost = $1,896)
Features
Features
−
−
−
−
−
−
−
−
−
3.5-inch AMOLED capacitive touch screen
12MP camera with Carl Zeiss Lens & Xenon flash
HDMI connection + Dolby DigitalTM Plus technology
Free navigation with OVI maps
Symbian 3 operating system
AMOLED capacitive touch screen
Slide QWERTY keyboard
Scratch resistant Gorilla Glass display
8MP camera with geo-tagging, face detection
See pages 17–19 for further information
Terms & Conditions: 1. Early Cancellation fees apply. ^Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services
such as international roaming. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof
apply (Includes uploads and downloads). Any unused data allowance cannot be rolled over. Standard usage charges apply if you exceed your plans included value. #Coverage: 3G services available throughout the Open Network with compatible
3G dual band handset, subject to network availability. Outside these areas, only GSM/GPRS services available (excludes video call or content streaming). See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only
available at the nominated service address. Symbian trademark is owned by the Symbian foundation Ltd. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1 May 2011.
All plans and offers: Are subject to the Optus Mobile Fair Go™ policy.
BlackBerry
®
For business
• Have your email messages and information delivered in
seconds by BlackBerry’s legendary reliable push technology
Hot Handsets
MADE FOR BUSINESS
• Confident access to sensitive information with industry
leading security
• An operating system optimised to deliver outstanding
battery stand-by and usage time
7
Stay in touch with everything that matters to you while you are on the go with a BlackBerry® smartphone. It features email, phone, maps,
organiser, applications, games, the internet and more. The BlackBerry® solution can be customised to meet the needs of one person or an entire
business, to any scale, in any industry.
This well-established operating system is known for its easy-to-use messaging and management functions. Now with the new OS6, BlackBerry®
is better than ever with a more intuitive and fluid user experience, simple set-up and faster, richer web browsing. Not to mention BlackBerry’s
core strengths of industry-leading security, push technology and outstanding battery life.
BLACKBERRY® TORCH 9800
BLACKBERRY® BOLD 9780
$01 Upfront on the $49 Business Complete Ultimate
Plan with Unlimited POP3 email & BlackBerry®
Internet Browsing through the BlackBerry® Browser2
with 500MB additional Mobile Internet Data^
$01 Upfront on the $59 Business Complete Ultimate
Plan with Unlimited POP3 email & BlackBerry®
Internet Browsing through the BlackBerry® Browser2
with 750MB additional Mobile Internet Data^
Over 24 months (min total cost = $1,176)
Over 24 months (min total cost = $1,416)
Features
Features
−
−
−
−
−
−
−
−
5MP camera
WiFi and GPS
Optical track pad & full QWERTY keyboard
New BlackBerry® OS6 operating system
3.2-inch capacitive touch screen
5MP auto-focus camera with LED flash
Capacitive & full QWERTY keyboard
New BlackBerry® OS6 operating system
See pages 17–19 for further information
Terms & Conditions: 1. Early Cancellation fees apply. 2. Unlimited BlackBerry® POP3 email & browsing through the BlackBerry® Browser: Traffic through the BlackBerry® Browser, within Australia only and specifically excludes use of the
Optus Zoo Browser and International Roaming. Customers must have a BlackBerry® or BlackBerry® Connect handset to access this service. #Coverage: 3G services available throughout the Open Network with compatible 3G dual band handset,
subject to network availability. Outside these areas, only GSM/GPRS services available (excludes video call or content streaming). See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated
service address. ^Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If
you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof apply (Includes uploads and
downloads). Any unused data allowance cannot be rolled over. Standard usage charges apply if you exceed your plans included value. BlackBerry®, RIM, reasearch In Motion, SureType, SurePress and related trademarks, names and logos are
the property of research In Motion Limited and are registered and/or used in the U.S. and countries around the world. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions
see optus.com.au/standardagreement Information correct as at 1 May 2011.
Mobile Plans
Business Complete Ultimate Plans
8
A complete voice and data plan with great value included for calls and text, plus unlimited VoiceMail within Australia and a massive mobile data
allowance. You can also share it with Business Mobile Broadband. Plus, stay connected with Unlimited Mobile Access within Australia10 to:
Business Complete Ultimate Plan
$79
$59
$49
Included Mobile Internet Data
to use in Australia7
3GB
2GB
1.5GB
Included Cap Value to use in Australia2
$900
$700
$500
Unlimited VoiceMail Deposit and
Retrieval within Australia5
✓
✓
✓
Unlimited calls to GSM mobiles on the same
account number within Australia
Unlimited6
Unlimited6
Unlimited6
Unlimited Standard
National SMS & MMS4 to Australian
GSM mobiles (excludes Pivotel)
✓
✓
N/A
Minimum Total Cost over 12/24 months1
$948/$1,896
$708/$1,416
$588/$1,176
Optional Business Mobile Broadband^
1GB ($19.95 per month)
1GB ($19.95 per month)
1GB ($19.95 per month)
~
Business customers now receive 24-month Handset Warranty Protection
when they sign up to a new eligible 24-month Business Complete Ultimate or Business Timeless Advantage rate plan.
Ask us about Smart Mobile Insurance starting from $13.99 per month11.
Secured your most valuable business data? Optus Smart SafeTM is a storage area for all your important business files.
Back-up your business documents, messages, contacts, calendar and photos to the one location and access them
anywhere, any time.
All business mobile plans include 500MB storage*. Ask in-store for further details.
See pages 17–19 for further information
Terms & Conditions: Business Complete Ultimate and Business Timeless Advantage Plans: available in month to month, 12 or 24-month term. 1. Early Cancellation fees apply. 2. Included Cap Value: can be used in Australia on standard national; SMS
other calls and message types. If you exceed your plan’s Included Value in any one billing period, standard rates of your plan will apply. 3. Included Call and Text Value: includes Unlimited Standard National SMS and MMS, Voice and Video Calls, National
are not part of the unlimited value. 4. Unlimited standard national SMS/MMS offer: only applies to standard national personal and business SMS/MMS to Australian GSM mobiles (exclude Pivotel), within Australia. It excludes International SMS and
to standard national voice and video calls, made within Australia, to other Optus GSM Mobile services on the same customer account number. 7. Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the
value can be shared. Excess usage charges of $0.10 per MB or part thereof. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused data allowance cannot be rolled over. #Unlimited Mobile
Advantage BMB service or be used as mobile for tethering (using your mobile as a modem). 8. Unlimited BlackBerry® POP3 Email & Browsing through the BlackBerry® Browser: Traffic through the BlackBerry® Browser and BlackBerry® Internet
marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited used by permission. 9. Included International Call Value: includes International Voice Calls, SMS, and MMS, made and
usage over the included International Value. 10. Unlimited mobile access within Australia to Facebook®, Twitter, LinkedIn, Myspace, eBay & Foursquare: Only available within Australia only and requires compatible handset. Use of these services is
excluded. Facebook: is a registered trademark of Facebook, Inc. Myspace Mobile: Requires an existing Myspace account. Twitter® and the Twitter logo are trademarks of Twitter Inc. eBay and the eBay logo are trademarks of eBay Inc. All rights reserved.
call and data features available to you will vary depending on the handset you use. 11. Smart Mobile Insurance: Is issued by Optus Insurance services Pty Ltd ABN 12 005 711 928. Ask Optus for a PDS to see if Optus Mobile Insurance is right for you.
smartPhones including Apple iPhones. SmartPhones, e.g. Apple iPhones can only be insured on the Smart Insurance plan. For further details see optus.com.au/insurance *Optus Smart SafeTM: Optus Smart SafeTM is available for Optus Mobile Customers.
and/or use is through the Optus Prepaid or Post-Paid Mobile Network. Use of Optus Smart SafeTM will count towards your monthly data allocation where your installation and/or use is through the Optus Fixed Broadband (ADSL or Cable) Network. 500MB
available (excludes video call or content streaming). See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address.~24-month manufacturers warranty: is made up of (i) the
customers, which automatically extends your Manufacturer’s Handset Warranty (if less than 24 months) to 24 months, on the same terms. Optus Extended Handset Warranty: You are eligible if on or after 14 November 2010, you (i) purchase a new handset
who purchase the new handset using technology funds or equipment credits available under their Optus postpaid mobile plan). You must be connected to an Optus postpaid mobile plan to remain eligible. Not available on Satellite and Pre-Paid handsets.
exclusions apply to the Optus Extended Handset Warranty. The 24-Month Handset Warranty only covers repair to your handset. (not to handset batteries or accessories). See optus.com.au/standardagreements or ask in store for further details. The
medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. For the first month, you will only pay part of the minimum spend and you will also receive only part of the included value. For technical
available throughout the Open Network with compatible 3G dual band handset or device, subject to network availability. Outside these areas, only GSM/GPRS services available. See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies
2011. SingTel Optus Pty Ltd ABN 90 052 833 208.
Mobile Plans
Business Timeless Advantage Plans
9
Stay focused on your business and not your costs with unlimited standard national calls to Australian fixed lines, voice and video calls, and standard
SMS & MMS to Australian GSM mobiles (excludes Pivotel), 13/1300 calls and VoiceMail deposits and retrievals. It includes a massive mobile data
allowance. Plus stay
ay connected with Unlimited Mobile Access within Australia10 to:
Business Timeless Advantage Plan
Included Mobile Internet Data
to use in Australia7
$129
$99
Unlimited#
(from your mobile handset) + 10GB
(to be shared with optional Business Mobile Broadband)
5GB
Included Call and Text Value
to use within Australia3
Unlimited2
Standard National: • Calls to Australian fixed lines
• Voice and video calls, and SMS & MMS to
Australian GSM mobiles (excludes Pivotel)
• 13/1300 calls • VoiceMail deposits and retrievals
Unlimited2
Standard National: • Calls to Australian fixed lines
• Voice and video calls, and SMS & MMS to
Australian GSM mobiles (excludes Pivotel)
• 13/1300 calls • VoiceMail deposits and retrievals
Included International9
Call Value within Australia
$180
$100
Minimum Total Cost over 12/24 months1
$1,548/$3,096
$1,188/$2,376
Optional Business Mobile Broadband^
1GB ($19.95 per month)
1GB ($19.95 per month)
Business customers now receive ~24-month Handset Warranty Protection
when they sign up to a new eligible 24-month Business Complete Ultimate or Business Timeless rate plan.
Only available to small and medium business customers, as defined by Optus.
Is your business taking advantage of the latest cloud-based tools?
Optus will soon offer Google Apps™ including business email, calendar, office applications and instant messaging.
This is part of Optus’ new portfolio of cloud-based business tools to help SMBs manage their business.
To be one of the first to hear about Optus’ integrated suite of business tools, register your interest at optus.com.au/googleapps
See pages 17–19 for further information
& MMS, voice and video calls to Australian Fixed lines and Australian GSM mobiles (exclude Pivotel), VoiceMail deposit and retrieval, national diversions, calls to 13/1300 and 1800 numbers, and standard international SMS to GSM mobiles. Exclude all
Diversions to Australian Fixed lines and Australian GSM mobiles (exclude Pivotel), 13/1300 calls and VoiceMail deposits and Retrievals within Australia. Excludes all other call and message types. Normal charges apply for those calls and services that
MMS, Premium SMS, MMS and Instant Messaging (IM). 5. Unlimited VoiceMail offer: applies to VoiceMail deposits and retrievals within Australia. Diversion charges may still apply. 6. Unlimited Calls to GSM Mobiles on Same Account number: Applies
Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data
Internet Data Value on the $129 Business Timeless Advantage: Can be used, within Australia, to access services on Optus Zoo and iZoo and browsing the Internet from your mobile ONLY. Unlimited Mobile Internet Data cannot be shared with the Business
Browser, within Australia, only and specifically excludes use of the Optus Zoo Browser and International Roaming. Customers must have a BlackBerry® or BlackBerry® Connect handset to access this service. The BlackBerry® and RIM families of related
sent within Australia. Excludes all other usage types including international roaming and data used while roaming. Any unused portion of the International Value expires at the end of each bill cycle. Standard ‘yes’ Business International rates apply for
separate and does not count towards your included “Mobile Internet Data”. Excludes links to external websites, social media, SMS or other alert services set up by you. Cannot be used with your Business Mobile Broadband device. Unreasonable use is
LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. The
Additional charges are payable if a claim is made for the first 3 months of insurance cover and for second and subsequent claims in any 12-month period, excess amounts apply for repair and replacement. Excess amounts are higher for selected
Mobile back-up functionality not available for all Optus smartphones please visit optussmartsafe.optus.com.au/compatibility for full list of compatible Optus smartphones. Data will not count towards your monthly data allocation where your installation
FREE Plan for Optus Smart SafeTM maybe be withdrawn at anytime. #Coverage: 3G services available throughout the Open Network with compatible 3G dual band handset, subject to network availability. Outside these areas, only GSM/GPRS services
Manufacturer’s Handset Warranty supplied by the manufacturer of your handset, on the terms set out in the documentation that you received when you purchased your handset; and (ii) the Optus Extended Handset Warranty supplied by Optus to eligible
(with a Manufacturer’s Handset Warranty of less than 24 months) from Optus; and (ii) are a consumer or small or medium business customer who connects to an Optus postpaid mobile plan for 24 months (except small or medium business customers
24-Month Handset Warranty: Manufacturers’ standard warranties typically exclude the right to repair for faults caused by misuse (such as physical damage or liquid ingression) but this will vary depending on your handset and manufacturer. The same
benefits given by the 24-Month Handset Warranty are in addition to your other rights and remedies as a consumer under Australian Law. Please see back page 19 for full terms and conditions. General: only available for new or eligible existing small or
and commercial reasons not all offers may be available to all customers. Open Network: Coverage area is handset or device dependant. Optus 3G dual band is part of the Open Network and refers to our UMTS2100MHz/900MHz coverage. 3G services
and is only available at the nominated service address. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1 May
Mobile Plans
Reach more customers online
With over 2 million people performing around 8.6 million business searches across the network
every month, TrueLocal.com.au is one of Australia’s leading business search websites*.
10
What is TrueLocal.com.au?
TrueLocal.com.au is an online directory of Australian businesses where you can search for a business in your local area and be sure to get the results
that are the most relevant to you. As a News Limited business, TrueLocal.com.au gets businesses greater exposure by sharing business details across
their impressive partner network, which includes GoogleTM, Yahoo!®7, Optus, Navman, TrueLocal and many others.
To receive your TrueLocal.com.au advertising package, sign up to
a 24-month Optus Business $79 Plan or above by June 30, 2011.
Who is eligible for the Truelocal.com.au offer?
Offer is available to NEW and RE-CONTRACTING Optus Business customers.
Basic Package
To receive the BASIC Advertising Package sign up to an eligible rate plan:
• Valued at $79 and above, OR
• Valued at less than $79 with at least one other value added service at $4.95 or more
Priority Package
• To receive the PRIORITY Advertising Package sign up six or more eligible plans on the same day
What is included in the TrueLocal.com.au advertising package?
12-Month TrueLocal.com.au
BASIC Advertising Package ($435 inc GST)
12-Month TrueLocal.com.au
PRIORITY Advertising Package ($1,161 inc GST)
A Basic Advertising Package on TrueLocal.com.au offers
the perfect entry into the world of online advertising.
Basic Advertising Packages include:
Priority Advertising Packages are a great starting point
for increasing your visibility within the site.
Priority Advertising Packages include:
OR
• A boost in the search results
• Your business name, address and phone number
• A bold business name in TrueLocal.com.au search results
• A more detailed business description on your business
details page with up to five photos
• Higher placement in search results
• Business details page, with up to 10 images,
three special offers and three attachments
• We bid for your business name to appear in
GoogleTM and Yahoo!TM search results
• Direct links to your email address and website
Ask in-store for more details.
Terms & Conditions. TrueLocal.com.au Advertising Package (Offer): Conditions apply. Available to credit-approved Optus small or medium business customers, as defined by Optus, who meet the eligibility criteria for the Offer. Eligibility: For full
details see optus.com.au/truelocalbusiness or contact your nearest Optus dealer. Limit of 1 Offer per ABN/ACN/ARBN. Valid between 01/10/10 and 30/06/2011 (inclusive), unless withdrawn earlier. Optus reserve the right to change the change the
Offer period. Offer may not be combined with any other offer unless specified. TrueLocal Advertising packages are provided by TrueLocal.com.au *TrueLocal search tracker March 2010. Includes TrueLocal partner network and directory assistance.
Information correct as at 1 May 2011. SingTel Optus Pty Ltd ABN 90 052 833 208
Mobile Plans
Business BYO Plans
Our Business BYO Plans offer customers great value for bringing their handset to Optus. It includes generous calls and
text as well as a choice of either included mobile data or unlimited BlackBerry® POP3 emails and browsing through the
BlackBerry® Browser. Plus, receive a BYO Bonus, depending on the rate plan selected!
Business BYO Plans
$49 Business Complete BYO
$89 Business Timeless BYO
$99 Business Timeless BYO
Monthly Access Fee1
(per month)
$49
$89 $69
(BYO bonus included – see below)
$99 $79
(BYO bonus included – see below)
$500
Unlimited
Unlimited
Standard national SMS and MMS,
voice and video calls to Australian
fixed lines and Australian GSM mobiles
(excluding Pivotel), international SMS
and 13/1300 calls
Standard national SMS & MMS,
voice and video calls to Australian
fixed lines and Australian GSM mobiles
(excluding Pivotel) and VoiceMail
deposit and retrievals
Standard national SMS & MMS,
voice and video calls to Australian
fixed lines and Australian GSM mobiles
(excluding Pivotel), 13/1300 calls and
VoiceMail deposit and retrievals
$150 Additional Cap Value
PLUS Unlimited national SMS/MMS
to Australian GSM mobiles
(excluding Pivotel)
$20 monthly credit included
$20 monthly credit included
1.5GB
3GB
5GB
Included Call & Text Value~
to use in Australia
3
BYO BONUS
Included Data Value4
to use in Australia
OR
Unlimited BlackBerry® POP35
emails & browsing through the
BlackBerry® Browser + 500MB
Unlimited BlackBerry® POP35
emails & browsing through the
BlackBerry® Browser + 1GB
Unlimited BlackBerry® POP35
emails & browsing through the
BlackBerry® Browser + 2GB
✓
✓
✓
Unlimited VoiceMail2
Deposits and Retrieval
(within Australia)
✓
✓
✓
Min Total Cost Over 12 months
$588
$1,068 or $828 with BYO Bonus
$1,188 or $948 with BYO Bonus
Share Data
at an account level
Unlimited
Mobile Access to#
(within Australia)
Terms & Conditions: 1. Cancellation fees apply. Business Complete & Business Timeless BYO plans only available for new and existing eligible small or medium business customers as defined by Optus who pass the Optus credit assessment and bring
their own mobile phone or purchase a mobile phone from Optus. BYO plans available on a 12-month term only. 2. Unlimited VoiceMail offer: applies to VoiceMail deposits and retrievals within Australia. Diversion charges may still apply. 3. BYO Bonus:
$49 Business Complete BYO plan; Eligible customers will receive $150 additional cap value plus unlimited standard national SMS/MMS to Australian GSM mobiles(excluding Pivotel). $89 and $99 Business Timeless BYO plan; Eligible customers will receive a $20
credit each month. BYO Bonus ends at the completion of 12-month term or a rateplan change to another plan is actioned. Customers must recontract for another 12-month term to continue receiving the BYO Bonus. Minimum cost for $49 Business Complete BYO
plan is $588. Minimum cost for $89 Business Timeless BYO plan is $1,068 or $828 with BYO Bonus. Minimum cost for $99 Business Timeless BYO plan is $1,188 or $948 with BYO Bonus. 4. Mobile Internet Data Value: can be used within Australia to access services
on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take the Business Advantage BMB service the plans included data value can be shared. Excess usage charges
of $0.10 per MB or part thereof apply (Includes uploads and downloads). Any unused data allowance cannot be rolled over. 5. Unlimited BlackBerry POP3 Email & Browsing through the BlackBerry Browser: Traffic through the BlackBerry Browser and BlackBerry
Internet Browser, within Australia, only and specifically excludes use of the Optus Zoo Browser and International Roaming. Customers must have a BlackBerry or BlackBerry Connect handset to access this service.~Included Cap Value: can be used in Australia on,
standard national; SMS & MMS, voice and video calls to Australian Fixed lines and Australian GSM mobiles (exclude Pivotel), VoiceMail deposit and retrieval, national diversions, calls to 13/1300 (excluding $89 Business Timeless BYO) and 1800 numbers, and standard
international SMS to GSM mobiles. Exclude all other calls and message types. If you exceed your plan’s Included Value in any one billing period, standard rates of your plan will apply. #Unlimited mobile access to Facebook®, Twitter, LinkedIn, Myspace, eBay &
Foursquare: Only available within Australian only and requires compatible handset. Use of these services is separate and does not count towards your included “Mobile Internet Data”. Excludes links to external websites, social media, SMS or other alert services set
up by you. Cannot be used with your Business Mobile Broadband device. Unreasonable use is excluded. Facebook: is a registered trademark of Facebook, Inc. Myspace Mobile: Requires an existing Myspace account. Twitter® and the Twitter logo are trademarks
of Twitter Inc. eBay and the eBay logo are trademarks of eBay Inc. #Coverage: 3G services available throughout the Open Network with compatible 3G dual band handset, subject to network availability. Outside these areas, only GSM/GPRS services available .
See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see
optus.com.au/standardagreement Information correct as at 01 May 2011.
11
FINALLY, MOBILE BROADBAND
AND DATA YOU CAN SHARE.
Optus Business lets you share data between mobile phones and mobile broadband
on your portable devices like handsets, modems and tablets on the same account.
We’ve made sure you can share data because we’re right behind your business.
Here’s an example of how you could receive a bundle discount†
and share 14GB across all your devices
BMB
ULTIMATE
2GB
$29.95^†
BMB
ULTIMATE
BUSINESS COMPLETE
ULTIMATE
BUSINESS COMPLETE
ULTIMATE
2GB
3GB
3GB
$29.95^†
$79
BMB
ULTIMATE
$79
4GB
59.95^†
= 14GB TOTAL DATA
TO SHARE ACROSS DEVICES AND YOUR BUSINESS*
Min total cost = $6,668.40‡
YOU CAN CHOOSE TO SHARE YOUR DATA* BETWEEN ELIGIBLE PLANS
Terms & Conditions: 1. Cancellation fees apply. For details of coverage go to optus.com.au/coverage Many factors affect Mobile Broadband speeds including volume of network traffic, your equipment, location, software and source of
your download. #‘yes’ Coverage Commitment: The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from date of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7-day YCC period.
^Price includes monthly device repayment fees. *Sharing: If you elect to take a BMB Ultimate service plan, the plan’sincluded data value can only be shared with an applicable Optus SMB Mobile, or applicable Optus BMB shared plan
which are on the same account and bill. SingTel Optus Pty Limited ABN 90 052 833 208. Information correct as at 1 April 2011. †Bundled Pricing: The per month price outlined above includes a $5 monthly plan discount which is applied if
you have an eligible existing Optus SMB mobile service and connect to an eligible BMB plan on the same account and bill. The price also includes an extra $5 to enable sharing of data with devices on the same account. ‡The Total Minimum
cost of the 2 x BMB Ultimate 2GB (with Platinum USB) and 1 x BMB Ultimate 4GB (with Samsung GALAXY TAB) when bundled with 2 x $79 Business Complete Ultimate (see page 8 for more information) is $6,668.40 over 24 months. SingTel
Optus Pty Limited ABN 90 052 833 208. Information correct as at 1 April 2011.
Business Mobile
Broadband Plans
Business Mobile Broadband Plans
Optus Business Mobile Broadband offers the freedom and convenience to work on the go,
with reliable coverage and fast speeds.
14
Choose which device suits your needs
USB
Portable WiFi
Ideal for remote offices that
don’t have access to fixed
internet and want to connect
up to five devices to one
central access point
Ideal for people who already have a PC
and spend a lot of time out of the office
Optus Platinum
USB
Tablet
Optus USB
Optus Portable WiFi
BYO
Ideal for busy and highly mobile professionals who want
an embedded 3G modem or WiFi. Suitable for downloading,
reading, editing and transferring documents
Samsung GALAXY Tab
Optus MyTab
Features
Features
Features
Features
Features
- HSPA+ ready
- Plug & play
- Automatic
- HSPA
- Plug & play
- Share connectivity
-
-
- 7-inch touch screen
- HSPA
- WiFi enabled
- Need for Speed game
- Free premium
- 7-inch touch screen
- HSPA
- WiFi enabled
- Weighs only 403g
- 3MP camera
-
firmware
updates
External
antenna
connectivity
Supports
Micro SD cards
(not included)
- External
antenna
-
amongst colleagues
or devices
Up to five simultaneous
connections
100hrs standby time and
3.5hrs working time
Weighs just 90g
turn-by-turn
navigation
Ideal if you
have your own
device like an
iPad and just
want to buy
the service
BYO
Monthly device repayments vary across different plans.
Choose which plan suits your needs
Plan
2GB
4GB
Ask in-store
about Bonus
Optus MyTab6
Applies to 8GB,
10GB and 16GB Plans
8GB
10GB
16GB
Bundled Price
Unbundled Price
(per month when bundled with an eligible
24-month mobile plan, excluding any monthly device repayments)
(per month, on a M2M or 24-month plan,
excluding any monthly device repayments)
$19.95*
$24.95
Min total cost = $1,654.804
Min total cost = $598.80
$29.95*
$34.95
Min total cost = $1,894.804
Min total cost = $838.80
$39.95*
$44.95
Min total cost = $2,134.804
Min total cost = $1,078.80
$59.95*
$64.95
Min total cost = $2,614.804
Min total cost = $1,558.80
$79.95*
$84.95
Min total cost = $3,094.804
Min total cost = $2,038.80
Share your data
$5 per month2 to share data between your mobile broadband devices and
mobile phone plan on the same account (eligible for 1GB, 2GB, 4GB, 8GB plans). See page 13 example.
See pages 17–19 for further information
1. Usage is counted in kilobytes and includes uploads and downloads. International roaming usage is not included in your data limit. Excess usage data charges apply if you exceed your monthly allowance. Any unused data cannot be rolled
Optus BMB shared plan which are on the same account and bill. 4. When bundled with a $49 Complete Business Ultimate Mobile plan. 5. Min Total Cost over 24 months is $2,014.80 when bundled with a $49 Business Complete Ultimate
customers. 6. Offer ends 30th May 2011 or while stocks last. Only applies to 8GB, 10GB and 16GB plans. ^Coverage: Coverage area within the Optus Open Network is device dependant. 3G services are available to 97% of the population
locations can receive Optus services and it is not available for sale in NT or TAS. The service is only available for use with an Optus supplied SIM card and Optus supplied or Optus approved BYO mobile broadband data device. #BYO device:
cannot provide you with technical support for your own modem or device and may refer you to the device manufacturer for technical assistance. *Bundle Pricing: The per month price outlined includes a $5 monthly plan discount which is
‘yes’ Coverage Commitment: The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from date of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7 day YCC period. YCC applies and
Business Mobile
Broadband Plans
BUSINESS MOBILE BROADBAND BENEFITS
• Accelerated web browsing† allows you to access select HTTP web content you need faster
• Peace of mind with 24/7 access to dedicated I.T. Certified Business Technical Support
• Greater coverage than ever before – The Optus Open™ Network now reaches up to 97% of the
Australian population^– the network with real possibilities for business
• Option to share – share data between mobile broadband and mobile phone devices
15
Bundle Business Mobile Broadband with a mobile pplan
OPTUS PLATINUM USB
OPTUS MYTAB
$0 upfront on
$0 upfront on
4GB plan for
$29.95
4GB plan for
$29.95
$5 to share3 data5
$5 to share3 data5
OPTUS PORTABLE WIFI
SAMSUNG GALAXY TAB
$0 upfront on
$0 upfront on
4GB plan for
$29.95
10GB plan for
$59.95
per month over 24 months when
bundled with an eligible mobile.
Min total cost over 24 months
$1,894.80 when bundled with a
$49 Business Complete Ultimate Plan.
per month over 24 months when
bundled with an eligible mobile.
Min total cost over 24 months
$1,894.80 when bundled with a
$49 Business Complete Ultimate Plan.
per month over 24 months when
bundled with an eligible mobile.
Min total cost over 24 months
$1,894.80 when bundled with a
$49 Business Complete Ultimate Plan.
per month over 24 months when
bundled with an eligible mobile.
Min total cost over 24 months
$2,614.80 when bundled with a
$49 Business Complete Ultimate Plan.
$5 to share3 data5
OPTUS USB
BRING YOUR OWN DEVICE
$0 upfront on
BYO device# on a Business
Mobile Broadband Plan.
2GB plan for
$19.95
For information on Optus
approved mobile broadband
devices visit
optus.com.au/bmbbyo
per month over 24 months when
bundled with an eligible mobile.
Min total cost over 24 months
for 2GB is $1,654.80 when bundled with a
$49 Business Complete Ultimate Plan.
BYO DEVICE
USB
TABLET
$5 to share3 data~
See pages 17–19 for further information
over. 2. Only applies to Mobile Broadband plans and not Mobile Phone plans. 3. Sharing: If you elect to take a BMB Ultimate service plan, the plan’s included data value can only be shared with an applicable Optus SMB Mobile, or applicable
Plan (see page 8 for more information). †Web acceleration: is not available for non-HTTP content (such as VPNs and HTTPS websites). Web acceleration is available for HTTP web pages popularly viewed by Business Mobile Broadband
with compatible 3G dual band devices. 3G services are available to 80% of the population with compatible 3G single band devices. optus.com.au/coverage for details of 3G and 2G coverage. For technical and commercial reasons not all
please check optus.com.au/bmbbyo to see if your device is on the list of compatible modems or devices. As part of the Business Mobile Broadband service, Optus will provide technical support for the mobile broadband service only and
applied if you have an eligible existing Optus SMB mobile service and connect to an eligible BMB plan on the same account and bill. ~Min total cost over 24 months is $1,774.80 when bundled with a $49 Business Complete Ultimate Plan.
is only available at the nominated service address. Visit optus.com.au/standardagreements for full details. Android is a trademark of Google Inc. Information correct as of 1 May 2011.
IN A MEETING AND CAN’T ACCESS
YOUR VOICEMAIL MESSAGES?
RECEIVE THEM AS AN SMS INSTEAD.
+61 4110 00321
Today, 9:30am
FIRST 30 DAYS ACCESS FREE
EE
FOR ALL NEW SUBSCRIBERS
RS*.
Get unlimited message
conversions for only
$6.99 per month.
*
The 30 day FREE access period is available to all new Biz Voice to Text
xt
subscribers and can only be received once.
Biz Voice to Text
Find out more visit
optus.com.au/bizvoicetotext
Hi Frank I just wanted to let you
know that I'm running 10 minutes
late for our meeting.
- spoken through SpinVox, Listen: +61411000321
Sent from my HTC
1 / 15
1/1
15
5
1/1
15
5
Small Medium Business – All Offers: All prices quoted are GST inclusive. Your application is subject to an Optus credit assessment and acceptance. Offers only available to eligible, credit approved
Optus small or medium business customers as defined by Optus. Optus Pre-Paid, MobileSat, service provider customers, or Corporate customers are not eligible. For technical and commercial reasons
not all eligible customers will be able to be connected to all plans. Paper Invoice Fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that
online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee.
Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount Credit Card Fee: If you use a credit, charge or debit
card to pay your bill, a 1% fee (inc. GST ) will be charged. This payment processing fee will be shown on your Optus bill after the payment has been processed. Exemptions may apply. Single Bill: Optus
may place one or more services that you have with us on a single bill. At point of sale you may choose to have all services billed individually. If you receive a single bill, afterwards it may not be possible
to obtain individual bills for your services. Optus 3G: Coverage area is handset dependant. 3G services available throughout the Open Network with compatible 3G dual band handset. 3G services only
available in Optus 3G single band areas of the Open Network with compatible single band handset. Subject to Network availability. See optus.com.au/coverage for details. Mobile Data, Optus Zoo and
MyZooNow: Optus Zoo activation time may take up to 24 hours. Optus will endeavour to provide current, accurate information but makes no guarantee regarding the timely delivery, currency, or accuracy
of any information provided to you as part of the Optus Zoo Update service. Content may be suspended, changed, or terminated without notice. Optus is not responsible for third party content, and sites
may be subject to change. Additional charges may apply to access and subscribe to third party content. Content is tailored for viewing on Optus 3G/HS PA and may not include all content and features of
Internet websites. Mobile data is supplied in accordance with the terms of the Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy and Mobile Fair Go™
policy when using the service. The service provides a connection to the Internet via the Optus Mobile 3G/HSPA and GSM networks. The service is only available to customers within the Optus 3G/HS PA or
GSM coverage area and is subject to network availability, refer to optus.com.au/coverage You need to have 2.5G or 3G, compatible mobile phone which is provisioned with the required settings and SIM
to activate data use. True Local: Only available on XHTML supported handsets. Data charges will apply to access the service. Content is tailored for viewing on Optus 3G and may not include all content
and features of Internet websites. When using True Local your location is automatically accessed to allow provision of correct service information while you are using the service. Should you click on a
banner advertisement, a response will be sent to you on an opt-in basis. Handset Locking: Some handsets are locked to the Optus network. Optus can only unlock handsets purchased from an Optus
outlet within Australia. For Mobile Account customers only, who wish to use their handset on another network, please call Optus on 133 713. Unlocking fee may apply. Handset Features: Certain features
are only available to you if your handset is compatible with the service. All Plans: These Plans are available as a month to month (except the Total Business Cap plans), 12-month or 24-month terms.
The ‘Minimum Total Cost’ for a 12 or 24-month plan is set out in the table below and does not include any handset costs or excess usage charges, which are additional. If you choose a 12 or 24-Month
Plan and your service is disconnected for any reason, or you switch carriers within the 12 or 24 months, or you choose a month to month plan and handset repayments, you will be required to pay the
remaining amount on your handset, if any, plus the applicable ‘Termination Fee’ if you are on a 12 or 24-month contract.
Plan
Min Monthly Spend
Min Total Cost – 12 months
Min Total Cost – 24 months
12-month cancellation fee
24-month cancellation Fee
$49 Business Complete Ultimate
$49
$588
$1,176
$500 / iPhone $825
$785 / iPhone $1,150
$59 Business Complete Ultimate
$59
$708
$1,416
$560 / iPhone $835
$790 / iPhone $1,155
$79 Business Complete Ultimate
$79
$948
$1,896
$590 / iPhone $840
$805 / iPhone $1,170
$99 Business Timeless Advantage
$99
$1,188
$2,376
$605 / iPhone $855
$830 / iPhone $1,185
$129 Business Timeless Advantage
$129
$1,548
$3,096
$615 / iPhone $865
$840 / iPhone $1,205
Plan
Min Monthly Spend
Min Total Cost – 12 months
Cancellation fee 12-month
$49 Business Complete BYO
$49
$588
$170
$89 Business Timeless BYO
$59
$1,068 or $828 with BYO Bonus
$190
$99 Business Timeless BYO
$79
$1,188 or $948 with BYO Bonus
$200
The Termination Fee is calculated in accordance with the following calculation: 12-Month Plan Months 1-6 Months 7-9 Months 10-12 % of Termination Fee 100% 70% 40% 24-Month Plan Months
1-12 Months 13-15 Months 16-18 Months 19-21 Months 22-24 % of Termination Fee 100% 80% 60% 40% 20% Business Complete Ultimate: only available for new or eligible existing small or
medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. Existing customers must demonstrate that over the three continuous months
prior to applying, you had an average monthly spend equal to at least the monthly access fee of your chosen Business Complete Ultimate plan. Included Cap Value: can be used in Australia on,
standard national; SMS and MMS, voice and video calls to Australian Fixed lines and Australian GSM mobiles (exclude Pivotel), VoiceMail retrieval and deposits, national diversions, calls to
13/1300 and 1800 numbers, and standard international SMS to GSM mobiles. Exclusions: 124 YES (937), International Voice including calls to fixed lines or GSM mobiles that switch/divert or
re-route overseas, International Diversions, International Video, International Roaming, International MMS, International Video Calling, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs
(unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, Surepage, Premium Calls, SMS and MMS, VOIP services and usage, and calls/SMS/MMS to Pivotel
and Satellite phones. 19XX services. If you exceed the “Included Cap Value” in any one billing period, standard rates of your plan will apply. Unlimited Calls to GSM Mobiles on same customer
account number Offer: applies to standard national voice and video calls, made within Australia, to other Optus GSM Mobile services on the same customer account number. Subject to Optus
Mobile Fair GoTM Policy. Unlimited VoiceMail: Applies to Voicemail Deposits and Retrievals made within Australia, diversion charges may still apply. Subject to Optus Mobile Fair GoTM Policy.
Unlimited standard national SMS & MMS Offer: (only applicable on the $59 and $79 Business Complete Ultimate plans) applies to standard national SMS and MMS sent and received to
Australian GSM mobiles (exclude Pivotel) within Australia. Offer excludes International SMS and MMS, Premium SMS and MMS, Group and Email SMS and MMS. The Unlimited SMS & MMS offer
only applies to standard personal and business use only. Subject to Optus Mobile Fair GoTM Policy. Business Timeless Advantage Plans: only available for new or eligible existing small or
medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. Existing customers must demonstrate that over the three continuous months
prior to applying, you had an average monthly spend equal to at least the monthly access fee of your chosen Business Timeless Advantage plan. Included Value (Unlimited value): includes
unlimited Standard National; SMS & MMS, Voice and Video Calls to Australian fixed lines and Australian GSM mobiles (excludes Pivotel), National Diversions, VoiceMail deposits and Retrievals,
and calls to 13/1300/1800 numbers, made within Australia. Optus Mobile Fair GoTM Policy applies. Exclusions: 124 YES (937), International Voice and SMS, International Video, International
Roaming and Diversions, International MMS, International Video Calling, calls to Satellite, TrueLocal usage, Premium SMS and MMS, Optus Zoo and Optus iZoo Browsing, Optus Zoo and Optus
iZoo Downloads, Content packs, Mobile Internet Usage, 966*Zoo, Directory Assistance, VOIP services and usage, Premium Video, Operator Assistance, Video Conferencing and 19XX services.
Normal charges apply for those calls and services that are not part of the unlimited value. Included International Value: includes standard International Voice Calls, SMS, and MMS, made within
Australia. The International Value excludes all other usage types including international roaming and data used while roaming. Any unused portion of the International Value expires at the end
of each bill cycle. Standard ‘yes’ Business International rates apply for usage over the included International Value. See Appendix J of the Optus Standard Forms of Agreement for more
information (available at optus.com.au/standardagreements) General Business Complete Ultimate and Business Timeless Advantage Offers: Included Mobile Internet Data Options: Under
the Business Complete Ultimate and Business Timeless Advantage plans, you can choose either a) Included Mobile Internet Data Value or b) Unlimited BlackBerry® POP3 Email & Browsing
through the BlackBerry® Browser and Included Mobile Internet Data Value”, to use in Australia. A) Included Mobile Internet Data Value: if this option is selected, the plan includes a set amount
of included mobile internet data (as per your chosen rate plan) per month, which can be used in Australia to access services on Optus Zoo or Optus iZoo, browsing the Internet from your mobile,
as well as using your mobile as a modem. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can
be shared. If you exceed your plans included monthly mobile internet data allowance, excess usage charges will be charged at $0.10 per MB or part thereof. Data usage will be counted in
kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused monthly mobile internet data cannot be rolled over. Unlimited Mobile Internet Data Value on the $129
Business Timeless Advantage: Can be used, within Australia, to access services on Optus Zoo and iZoo and browsing the Internet from your mobile ONLY. Unlimited Mobile Internet Data cannot
be shared with the Business Advantage BMB service or be used as mobile as a modem. B) Unlimited BlackBerry® POP3 Email & Browsing through the BlackBerry® Browser and Included
Mobile Internet Data: if this option is selected, the plan includes Unlimited use within Australia, of BlackBerry® POP3 email, browsing, applications from Optus and third party applications
through the BlackBerry® Browser and Internet Browser only. BlackBerry® POP3 email and browsing require a BlackBerry® Data connection. This option also includes a set amount of included
mobile internet data (as per your chosen rate plan) per month to use within Australia to access services on Optus Zoo, as well as browsing the Internet from your mobile. If you elect to take the
Business Advantage BMB service the plans included mobile data value can be shared, within Australia. If you exceed your plan’s included monthly mobile internet data allowance, excess usage
charges will be charged at $0.10 per MB or part thereof. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused monthly mobile
internet data cannot be rolled over. If you select the Unlimited BlackBerry® POP3 Email & Browsing through the BlackBerry® Browser option, you will not be able to view your monthly usage
prior to receiving your bill. The BlackBerry® and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion
Limited used by permission. Excluded from your included Mobile Internet Data Value: Your included mobile internet data allowance cannot be used for Voice and Video calls, Voice Mail,
International SMS and MMS, premium and Third Party SMS and MMS and Third Party content purchases and subscription fees, 1300, 1800, 1900, Surepage, VPN data usage and data used while
roaming internationally. If you access such services, you will be charged at prevailing rates. Unlimited mobile access to Facebook, Twitter, LinkedIn, Myspace, eBay & Foursquare: Only
available within Australian and requires compatible handset. Use of these services is separate and does not count towards your included “Mobile Internet Data”. Cannot be used with your Optus
Mobile Broadband (OMB) or Business Mobile Broadband (BMB) device/s and excludes external links, use of Facebook SMS or other social media alert services. These features are only available
to you if your handset is compatible with the service. Optus Mobile Fair GoTM Policy applies. Myspace Mobile: Requires an existing Myspace account. Myspace and the Myspace logo are
trademarks of Myspace Inc. Facebook® is a registered trademark of Facebook, Inc. eBay and the eBay logo are trademarks of eBay Inc. Twitter® and the Twitter logo are trademarks of Twitter
Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare logo are registered
trademarks of Foursquare Labs, Inc. All rights reserved. MotoBlur Happenings: for selected Motorola handsets customers will receive unlimited use of these services within Australia which
does not count towards your “Mobile Internet Data Value.” These features are only available to you if your handset is compatible with the service. All plans and offers: Are subject to the Optus
Mobile Fair Go™ policy. For the part month, you will only pay part of the minimum spend and you will only receive part of the included plan value. Cancellation fees apply (please refer above).
For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement
Everything Legal
Everything you need to know
17
TrueLocal Advertising Package (Offer): This Offer is only available to new and recontracting customers who meet the eligibility criteria for the Offer. To be eligible to receive a 12 months
TrueLocal BASIC Advertising Package you must sign up and/or recontract either (1) onto selected eligible rate plan valued at $79 or more on 24 months term OR (2) onto selected eligible rate
plan valued at less than $79, on a 24-month term, and purchase at least one value added service valued at $4.95 (inc GST) or more. To be eligible to receive a 12 months TrueLocal PRIORITY
Advertising Package you must sign up and/ or recontracts, on the same day to 6 or more services onto eligible rate plans on 24 months term. For current list of eligible rate plans see
optus.com.au/truelocalbusiness A valid email address must be provided in order to receive the offer. The included 12 months TrueLocal Advertising packages are provided by TrueLocal.com.au
The Offer starts from the date you accept the TrueLocal.com.au terms & condition and activate your advertising package, and will continue for 12 consecutive months only. Offer excludes
any charges that are associated with additional TrueLocal services or options, that you have selected which is not part of your eligible advertising package. This additional charge/s will need
to be paid for separately and directly to TrueLocal.com.au Limit of 1 offer per ABN/ACN/ARBN. You must redeem the Offer in the same name and ABN/ACN/ARBN as per your Optus Account.
You will have the option to opt into the Offer and have 90 days from Mobile Service activation/re-contracting date to redeem the offer. If you have opted out of the Offer or the 90 days have
elapsed, the Offer will be forfeited. Offer is not available to existing paid TrueLocal customers and Optus customers that have previously redeemed the Offer. Offer cannot be exchanged for
cash and will be forfeited if you cancel your whole Optus Account. Offer period is between 01/10/10 and 31/03/2011 (inclusive), unless withdrawn earlier. Optus reserve the right to change the
offer during the Offer period. Offer may not be combined with any other offer unless specified. If you wish to continue with their TrueLocal Advertising Package after the initial included 12
months, the standard TrueLocal Advertising Package charges will apply and be paid for separately and directly to TrueLocal.com.au, for current charges see truelocal.com.au You can cancel
your included TrueLocal Advertising Package at anytime although any remaining months will be forfeited. Offer only available to eligible credit approved Optus small or medium business
customers as defined by Optus. For technical and commercial purposes, this offer is not available to all customers.
Optus Smart Safe: Optus offers Optus Smart Safe to its customers. Before using and accessing Optus Smart Safe Optus requires customers to enter into an agreement with F-Secure on the
terms and conditions set out below. The Optus Standard Form of Agreement applies to this service. A copy of the Standard Form of Agreement is available here optus.com.au/dafiles/OCA/
AboutOptus/LegalAndRegulatory/SharedStaticFiles/SharedDocuments/AppY.doc When you accept the Optus Smart Safe terms and conditions, you agree to comply with Optus’ Standard
Form of Agreement, including any applicable pricing table, which can be found at optus.com.au/sfoa In order to use Optus Smart Safe, you will need to ensure that: • your computer meets the
system requirements set out in the Optus Standard Form of Agreement; and • your mobile phone meets the technical requirements set out on the in the Optus Standard Form of Agreement.
Installation and use of the Optus Smart Safe software (including downloading and uploading): • will count towards your monthly data allocation where your installation and/or use is through
the Optus Fixed Broadband (ADSL or cable) Network; • will not count towards your monthly data allocation where your installation and/or use is through the Optus pre-paid or post-paid
Mobile Network or Optus Prepaid or Post-Paid Wireless Broadband Network. Terms and Conditions of Optus Smart Safe: Optus Smart Safe is provided to you under an agreement between
you and F-Secure as follows. The terms and conditions upon which you may use Optus Smart Safe are set out in the End User License terms provided to you with the Software and available
here optussmartsafe.optuszoo.com.au/terms and the terms and conditions set out below. By clicking “I have read and agree to the Terms & Conditions” you agree that: 1.You have read the
End User Licence terms provided to you with the Software and agree to those terms and conditions. 2. The PC/MAC or mobile software is only provided to you for so long as you continue to
take the Optus Internet, Optus Mobile or Optus Wireless service to which the software relates. 3. If your Optus Internet, Optus Mobile or Optus Wireless service is terminated: a. any software
licences granted to you under this Agreement will immediately terminate; and b. the contents of your Optus Smart Safe will be deleted after 30 days of the termination taking effect. 1. You
may not: a. use, copy, or distribute the PC software or mobile application except as expressly provided in this Agreement; b. rent, lease, licence or loan the PC software or mobile application
software; c. reverse engineer, decompile, or disassemble the PC or mobile software application , except to the extent permitted by applicable law; or d. make error corrections to, or otherwise
adapt or modify, or create derivative works based upon the PC or mobile software, except to the extent permitted by applicable law.These terms and conditions do not exclude or modify any
condition or warranty implied into these terms and conditions, or any guarantee conferred by or any liability of F-Secure under any law (including under the Competition and Consumer Act
2010 (Cth) including The Australian Consumer Law (as amended from time to time)) if to do so would contravene that law or make any part of this clause void or unenforceable. 1. Subject to
clause 0, F-Secure: a. other than expressly set out in these terms and conditions, excludes all implied terms, conditions, warranties and guarantees to the fullest extent permitted by law; b.
excludes any liability for any: i. loss or opportunity, lost revenue or lost profits; or ii. special or consequential loss. 1. Where you subscribe to a FREE plan and do not login to your Optus Smart
Safe or back-up content to your Optus Smart Safe via mobile or PC at least once every 60 days, your subscription will be: a. suspended where your Optus Smart Safe has 60 consecutive days of
inactivity; and b. terminated where your Optus Smart Safe has 120 consecutive days of inactivity. 1. F-Secure is the ‘distributor’ referred in the End User License Terms and is providing a license
for you to use the PC/MAC or mobile software on your personal computer or mobile device. 2. Where F-Secure has reasonable grounds to suspect that such the contents of your Optus Smart
Safe: a. infringes the Intellectual Property Rights or any rights of any person; b. is unlawful, fraudulent, sexist, racist, or in breach of any anti-discrimination law; c. is misleading or deceptive;
d. is defamatory; e. is obscene, offensive or is in any way unsuitable for people under the age of 18 years; f. is classified MA15+, X18+, R18+ or RC pursuant to the classifications set out in the
Classification (Publications, Films and Computer Games) Act 1995 (Cth); g. is not classified but if it were classified pursuant to the classifications set out in the Classification (Publications, Films
and Computer Games) Act 1995 (Cth) is reasonably likely to be classified MA15+, X18+, R18+ or RC ; or h. does not comply with the requirements of this Agreement, F-Secure may immediately
do any one or more of the following: a. remove Content from your Optus Smart Safe; b. suspend, adapt or remove Content (or any component thereof) from your Optus Smart Safe; c. suspend
your use of Optus Smart Safe; d. block access to your content; e. remove links to your content; and f. take any other steps reasonably necessary in order to comply with applicable industry
standards or to comply with the Copyright Act 1968 (Cth).
$25 Monthly Roaming Pack: 1. The $25 Monthly Roaming pack is only available to eligible credit-approved, small and medium business AutoroamTM customers as defined by Optus, connecting
to the Optus Digital Mobile service AutoroamTM. AutoroamTM is not automatically connected with an Optus Digital Mobile service. AutoroamTM activation is subject to credit assessment and
acceptance by Optus and can be terminated without notice. Customers need to arrange connection before they go overseas. 2. AutoroamTM rates are subject to change without notice, due to
fluctuations in international currency exchange rates and changes to charges imposed by overseas networks. 3. Optus Prepaid and MobileSat Service Provider customers are not eligible. Not
available in conjunction with single bill or e-bill products. For technical and commercial reasons, the SMB Roaming packs may not be available to all Optus customers. 4. Standard roaming
charges for your applicable plan apply once the Roaming Pack included value has been exceeded. 5. Unused roaming usage value does not rollover into the following month. 6. You are not
able to view your monthly usage prior to receiving your bill. It may take several months for roaming charges to appear on your bill. In the situation where late voice, SMS or data roaming
usage records are billed and the pack has been cancelled or made inactive, standard roaming rates may apply. 7. If you select the $25 Monthly Roaming Pack the monthly access fee and
the included usage values are pro-rated with respective to your billing period. You will incur the minimum monthly access charge even if you don’t use the maximum included value. The $25
Monthly Roaming pack has a monthly recurring charge and customers need to contact Customer Care to have them removed. If you upgrade or downgrade mid billing cycle, the charge and
usage will be pro-rated. 8. The $50 Included Value includes all voice and video call types, SMS, MMS and data (GPRS) services whilst roaming only. The included value excludes all calls made
from within Australia (national and international voice calls, video calls, data (GPRS) usage, SMS/MMS, VoiceMail), premium and third party SMS/MMS, Optus Zoo subscription content, third
party content and applications, 1900. Use of these services will be charged at the prevailing rate. 9. If you elect to use MyAccount roaming usage alerts they will show all the roaming usage
in that billing period, regardless of when the Monthly Roaming Pack was added onto the service. 10. Optus reserves the right to withdraw or change the Monthly Roaming packs at anytime,
without prior notice. Changes will be published on optus.com.au 11. Offer may expire 31 March 2011. 12. Optus Mobile Fair Go PolicyTM applies. For enquiries or to purchase another RVP whilst
overseas call Optus Customer Care on +61 2 8082 5678 (50¢ per call) 13. Information correct as at 01 March 2011. Offer may be withdrawn or changed at anytime without notice. SingTel Optus Pty
Limited ABN 90 052 833 208. $50 Monthly Roaming Pack: 1. The $50 Monthly Roaming pack is only available to eligible credit-approved, small and medium business AutoroamTM customers as
defined by Optus, connecting to the Optus Digital Mobile service AutoroamTM. AutoroamTM is not automatically connected with an Optus Digital Mobile service. AutoroamTM activation is subject
to credit assessment and acceptance by Optus and can be terminated without notice. Customers need to arrange connection before they go overseas. 2. AutoroamTM rates are subject to change
without notice, due to fluctuations in international currency exchange rates and changes to charges imposed by overseas networks. 3. Optus Prepaid and MobileSat Service Provider customers
are not eligible. Not available in conjunction with single bill or e-bill products. For technical and commercial reasons, the SMB Roaming packs may not be available to all Optus customers.
4. Standard roaming charges for your applicable plan apply once the Roaming Pack included value has been exceeded. Business International Packs: The Business International Pack $10,
$20 and $30 provides $15, $40, $100 and $180 respectively worth of included value to be used on standard international calls and standard international SMS and MMS made or sent from
Australia, using your Optus GSM Mobile. Excludes video calls, international roaming, satellite calls and, International premium SMS and MMS. ‘yes’ Business International call rates apply and
may be updated at anytime. A 35¢ flagfall applies per call. Charging increments vary depending on your applicable mobile rate plan. For current rates see optus.com.au/businessIVP Standard
rates of your mobile plan apply to calls and messages not part of the included value of the applicable Business International Pack Business International Packs can be cancelled or changed
to another Business International Pack at any time. There is a limit of one change of plan per month. If you cancel this offer before the end of your billing period, any unused portion of the
monthly subscription fee will be credited to your account. Any unused included value cannot be rolled over. Offer is only available to credit approved Small or Medium Business customers as
defined by Optus and on eligible Small or Medium Business mobile plans. The offer only applies to standard personal and business calls, SMS and MMS only and cannot be used for commercial
purposes. For technical and commercial purposes, this offer is not available to all customers. Information Offer may be withdrawn or changed at anytime without notice. For full details, see
optus.com.au/standardagreements
Business Mobile Broadband: The Optus Business Mobile Broadband service is supplied in accordance with the terms of the Optus Wireless Broadband Standard Form of Agreement. You
must comply with these terms including our Acceptable Use Policy when using the service. Eligibility: All applications for the service are subject to Optus credit assessment, and acceptance.
Coverage area within the Optus Open Network is device dependant. 3G services are available to 97% of the population with compatible 3G dual band devices. 3G services are available to 80% of
the population with compatible 3G single band devices. See optus.com.au/bmbcoverage for details of 3G and 2G coverage. For technical and commercial reasons not all locations can receive
Optus services and it is not available for sale in NT or TAS. The service is only available for use with an Optus supplied SIM card and Optus supplied or Optus approved BYO mobile broadband
data device. For a list of devices, please refer to optus.com.au/bmbbyo If you choose to use an Optus supplied Mobile Broadband data device we may charge you an upfront fee and/or a
monthly fee for that device for the term of the agreement. You should check the standard pricing plan for details of charges that will apply. If you choose to use your own mobile broadband
data device (BYO) to access the service, the operation of the device, and any repairs to it, is your responsibility. You can choose to use the supplied SIM to access other services such as Voice
calls, International voice calls, Voice Mail, International SMS, premium and Third Party SMS, MMS, International MMS, 1330, 1900. If you are able to access such services, your use of such
services will be charged at prevailing rates. Additional voice caps can be purchased to cap your voice usage. Data Usage Allowance: Data usage will be counted in kilobytes, where 1024kb =
1MB and includes both uploads and downloads. Your pricing plan may set out a maximum amount of included data that you can use to download and upload in a billing month. If you exceed
your plan’s included monthly data allowance, additional excess usage will be charged. Any unused data allowance cannot be rolled over. Excess Usage: If you exceed your plan’s included
monthly data allowance, additional excess usage will be charged. On the BMB Pro or BMB Pro Plus plans, excess usage will be charged 10¢ (2GB), 5¢ (4GB), 3¢ (8GB) or 2¢ (10GB/16GB) per
MB or part thereof. On the BMB Ultimate or Ultimate Plus plans, excess usage will be charged at 10¢ per MB. Use of the Service: If the supplied SIM card is used in an alternate device (such
Everything Legal
Everything you need to know
18
as a different Optus Wireless Device or in an Optus mobile phone) then such usage will count towards your plan’s data allowance. Bundle Rewards: If you have an existing Optus SMB Mobile
Service, you may qualify for a $5 monthly plan discount (Bundle Reward discount). To be eligible for this benefit, you must have an Optus SMB Mobile Service and connect to an eligible Monthto-Month, 12 or 24-month Business Mobile Broadband plan on the same account and bill. If any eligible service is cancelled and removed, the monthly discount (Bundle Reward discount) will
be removed and your will lose any future benefits as a result. Your plan will be charged at the standard pricing. Sharing: If you elect to take a BMB Ultimate (Shares) service plan, the plan’s
included data value can only be shared with an applicable Optus SMB Mobile, or applicable Optus BMB shared (Ultimate) plan. If you only have 1 eligible service, you will not be able to use
Ultimate plans and Optus reserves the right to move you on to an alternative BMB Pro plan. To be eligible for this feature, you must have all eligible services on the same account and bill.
BMB Pro (Standard) and Ultimate (Share) Cancellation Fees: If you are connected on a 12-month contract and you cancel the service for any reason within the contract term, you will
be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as follows: 0-6 months, a cancellation fee of $200 (Initial
Termination Fee); months 7-9, 70% of the Initial Termination Fee ($140 inc GST); months 10-12, 40% of the Initial Termination Fee ($80 inc GST). If you are connected on a 24-month contract
and you cancel the service for any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee
will calculated as follows: 0-12 months, a cancellation fee of $355 (Initial Termination Fee); months13-15, 80% of the Initial Termination Fee ($284 inc GST); months 16-18, 60% of the Initial
Termination Fee ($213 inc GST), months 19-21, 40% of the Initial Termination Fee ($142 inc GST); and months 22-24, 20% of the Initial Termination Fee ($71 inc GST). For full details of all fees
that apply, please check your standard pricing table. BMB Pro Plus (Standard) and Ultimate Plus (Share) Cancellation Fees: If you are connected on a 12-month contract and you cancel
the service for any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as
follows: 0-6 months, a cancellation fee of $499 (1GB & 2GB), $699 (4GB), $999 (8GB), $1099 (10GB/16GB) (Initial Termination Fee); months 7-9, 70% of the Initial Termination Fee; months 10-12,
40% of the Initial Termination Fee. For full details of all fees that apply, please check your standard pricing table. If you are connected on a 24-month contract and you cancel the service for
any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as follows: 0-12
months, a cancellation fee of $499 (1GB & 2GB), $699 (4GB), $999 (8GB), $1099 (10GB/16GB) (Initial Termination Fee); months 13-15, 80% of the Initial Termination Fee; months 16-18, 60% of the
Initial Termination Fee, months 19-21, 40% of the Initial Termination Fee; and months 22-24, 20% of the Initial Termination Fee. For full details of all fees that apply, please check your standard
pricing table. Speed: Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA),
your hardware and software, the source of your download, and general internet traffic. The service is subject to network availability. Broadband speeds not available in GSM-only coverage
areas. Refer to optus.com.au/bmbcoverage for coverage and speed information. ‘yes’ Coverage Commitment: The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from
date of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7 day YCC period. For more details visit optus.com.au/standardagreements International
roaming: International roaming is available by contacting us on 133 343. For a complete list of destinations and roaming partners, visit optus.com.au/roamingpartners International
data usage is not included in your pricing plan data allowance and additional charges apply and may be varied at any time. For complete product details and device requirements go to
optus.com.au/businesswireless For more information, refer optus.com.au/standardagreements Information correct as at 1 May 2011 SingTel Optus Pty Limited ABN 90 052 833 208.
BlackBerry® Solutions ‘yes’ Business BlackBerry® Lite: Includes unlimited use of POP3 BlackBerry® email only for the monthly access fee of $9.99. Use of the BlackBerry® Browser,
applications from Optus and third party applications that require a Data connection will be blocked from use. For technical and commercial reasons not all eligible customers will be able to
connect to ‘yes’ Business BlackBerry® Lite. Unlimited POP3 BlackBerry® email is subject to the Optus Mobile Fair Go™ policy. International data roaming usage is specifically excluded from
the usage allowance. ‘yes’ Business BlackBerry® Lite is only available to eligible customers as defined by Optus connecting to the Optus Mobile Digital service. Optus Prepaid, MobileSat,
service provider customers, or Corporate customers are not eligible. If you select the ‘yes’ Business BlackBerry® Lite, you will not able to view your monthly usage prior to receiving your
bill. Customers who cancel ‘yes’ Business BlackBerry® Lite during a billing month will be refunded the unused amount as a credit onto their existing eligible Optus plan to which the ‘yes’
Business BlackBerry® Lite acted as a bolt on. ‘yes’ Business BlackBerry®: Includes unlimited use of POP3 email only. Use of the BlackBerry® Browser, applications from Optus and third
party applications that require a Data connection are included up to 512MB of usage. Excess usage over this limit will be charged at $0.005 per kb. Usage includes uploads and downloads.
Unlimited POP3 email is subject to the Optus Mobile Fair Go™ policy. International data roaming usage is specifically excluded from the usage allowance. ‘yes’ Business BlackBerry® and
‘yes’ Business Data Bolt Ons: Only available to eligible small and medium business customers as defined by Optus connecting to the Optus Mobile Digital service. Optus Prepaid, MobileSat,
service provider customers, or corporate customers are not eligible. Not available in conjunction with single bill or e-bill products. If you select the ‘yes’ Business BlackBerry®, you will
not able to view your monthly usage prior to receiving your bill. The BlackBerry® and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or
registered trademarks of Research In Motion Limited – used by permission. Optus Coverage Satisfaction Guarantee: A 30 day Coverage Satisfaction Guarantee from the date of activation of your
service applies. If the coverage of your service is not to your satisfaction, call customer care within 30 days. No Optus cancellation fees will apply during the 30 day Customer Satisfaction period.
You will be required to pay for the data used and your access fee whilst connected. You will be required to return the Optus supplied mobile data device to Optus within 14 days at your own cost to
avoid having equipment charges applied to your account. Cancellation fees will apply outside the Coverage Satisfaction Guarantee. Optus Coverage Satisfaction Guarantee period is only available
on the Optus GSM and 3G/HS PA networks. It does not apply to use of the service via an InZone device away from your nominated address. Optus Coverage Satisfaction Guarantee is a special
promotion and may be withdrawn at any time.
The 24-Month Handset Warranty is made up of: the Manufacturer’s Handset Warranty which is supplied by the manufacturer of your handset. The terms and conditions of this warranty
are set out in the documentation that you received when you purchased your handset; and • the Optus Extended Handset Warranty which is supplied by Optus to eligible customers, and
which automatically extends your manufacturer’s handset warranty to 24 months, if your manufacturer’s handset warranty is less than 24 months. Optus Extended Handset Warranty: You
are eligible for the Optus Extended Handset Warranty on your handset, if on or after 14 November 2010, • you purchase a new handset (with a manufacturer’s handset warranty of less than 24
months) from Optus or an authorised Optus dealer; and • you are a consumer or small or medium business customer who connects to an Optus postpaid mobile plan for 24 months (except if
you are a small or medium business customer who purchases the new handset using technology funds or equipment credits available to you under your Optus postpaid mobile plan). You must
be connected to an Optus postpaid mobile plan to remain eligible for the Optus Extended Handset Warranty. The Optus Extended Handset Warranty is not available on Satellite and Pre-Paid
handsets. 24-Month Handset Warranty: Manufacturers’ standard warranties typically exclude any entitlement to the repair of your handset for faults caused by misuse (such as physical
damage or liquid ingression) but this will vary depending on your handset and manufacturer. The same exclusions apply to the Optus Extended Handset Warranty. The 24-Month Handset
Warranty only covers repair to your handset. It does not cover repair to handset batteries or accessories. To claim, the fault in your handset must appear during the 24-month warranty period.
Repairs to handsets can only be undertaken at an Optus Service Centre. The repair of your handset may result in loss of data (such as loss of telephone numbers stored on your handset);
Your handset may be replaced by a refurbished handset of the same type, rather than being repaired. If your handset is replaced by a refurbished handset, the 24-Month Handset warranty
applies in relation to that refurbished handset for the remainder of your 24-month warranty period. Your statutory rights: The benefits to you given by the 24-Month Handset Warranty are in
addition to your other rights and remedies as a consumer under Australian law, including Consumer Guarantees under the Competitor and Consumer Act. You are entitled to a replacement
or refund for a major failure and for compensation for any other loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. To claim under your 24-Month Handset Warranty, you should: • Take the faulty handset with proof of date of purchase of your handset to any
authorised Optus Dealer optus.com.au/storelocator and inform them that you are making a claim under your 24-Month Handset Warranty The Optus Dealer will send the faulty handset to
the Optus Service Centre. • The Optus Service Centre may contact you for further information, particularly about your handset repair and the terms of your warranty. • Once the repair has
been completed (average of ten working days), the handset will be returned to the same Optus Dealer where you left the faulty handset. • The Optus Dealer will then contact you to inform
you that your handset is ready for collection. • You are responsible for any expenses you may incur in delivering your faulty handset to, and collecting your repaired handset from, the Optus
Dealer. All other expenses in relation to your claim under your 24-Month Handset Warranty will be covered by Optus.
Activation: Biz Voice to Text can be activated directly from your handset by texting the word ON to 7746 or through My Account, In-store or via Customer Care. Biz Voice to MMS
can only be activated through My Account, In-store or via Customer Care. Cancellation: Biz Voice to Text can be cancelled or changed back to standard VoiceMail at any time by texting
the word OFF to 7746 or by selecting an alternative VoiceMail delivery method online in MyAccount, In-store or via Customer Care. Biz Voice to MMS can be cancelled or changed
back to standard VoiceMail at any time by selecting an alternative VoiceMail delivery method online in MyAccount, In-store or via Customer Care. Availability: This offer is available to
Small & Medium Business (SMB) customers, as defined by Optus that subscribe to an eligible rate plans only. For commercial and technical reasons this service may not be available
to all customers. Optus Mobile Fair Go™ policy applies. A maximum of 60 Post-Paid mobile VoiceMail messages can be stored on the Optus network for up to 5 days. The last message
will be presented first when dialling into your VoiceMail. General: It may take up to 20 minutes for converted messages to be delivered successfully to your handset. Optus does not
guarantee that all messages will be converted correctly. The Biz Voice to Text service is currently able to convert messages spoken in English only. Biz Voice to Text: If parts of a message
cannot be converted they will be marked or omitted. In some instances, a third party agent might assist in the translation of individual words or small portions of the spoken message.
If a message cannot be converted at all, a notification SMS with instructions on how to retrieve the VoiceMail message will be sent to your handset via SMS. This can happen due to a
spoken message not being in English, or because of poor diction, poor connection, and context or background noise. If the spoken message is too long to be converted into a maximum
of three text messages, the text will be truncated and you will have to dial into your VoiceMail to listen to the message to hear its entirety. Optus is not responsible for the content of
any converted VoiceMail messages and does not censor or filter converted messages. You must not use or permit either the Biz Voice to Text service or the Biz Voice to MMS to be used:
i) to breach any laws, standards, content requirements or applicable codes of conduct, to infringe a third party’s rights; or ii) to connect with any machine-to-machine or automated or
commercial applications other than the conversion of VoiceMails received in a personal mailbox. Optus reserves the right to suspend, limit or disable the Biz Voice to Text service at any time
if the service has been used in a way described above.
All offers in magazine correct at 01 May 2011 and end 31 May 2011 unless specified otherwise or withdrawn earlier. SingTel Optus Pty Limited ABN 90 052 833 208.
Everything Legal
Everything you need to know
19